FY 2018 Budget Work Session Community Services Department
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FY 2018 Budget Work Session Community Services Department May 9, 2017 1 Community Services Purpose To provide the BCC with an overview of the Community Services Department’s operations and proposed FY 2018 Budget. 2 Community Services Presentation Outline • Overview of Department ‒ Overview of Individual Divisions • Mission • Organizational Chart • Levels of Service • Accomplishments • Efficiencies • Benchmarks • Unfunded Challenges ‒ Proposed Division Budget ‒ Mandated/Required Expenditures ‒ Departmental Budget ‒ Summary 3 Community Services Department Mission Statement The Lake County Community Services Department’s mission is to serve as the link between government and the community and to work with numerous partners to improve the quality of life while delivering the highest level of service. 4 Community Services Department Organizational Chart Community Services Department Admin (5 FTE) Health & Human Housing & Services Community Transit Development (7 FTE) (5 FTE) (10 FTE) Community Services Department – 27 FTE 5 Health & Human Services Presentation Outline • Overview of Department ‒ Overview of Health and Human Services Division • Mission • Organizational Chart • Levels of Service • Accomplishments • Efficiencies • Benchmarks • Unfunded Challenges ‒ Proposed Division Budget ‒ Mandated/Required Expenditures ‒ Departmental Budget ‒ Summary 6 Health & Human Services Mission Statement To serve as advocates and provide information, resources, and assistance to Lake County citizens through the following sections and programs: • Children and Elder Services, • The Community Health Worker Program, and • Veteran Services Health & Human Services Organizational Chart Health & Human Services Division Manager (1 FTE) Community H&HS Children & Elder Veterans Health Worker Administration Services Services Program (1 FTE) (1 FTE) (3 FTE) (1 FTE) Health & Human Services – 7 FTE Health & Human Services Levels of Service In FY 15/16, the Division of Health & Human services provided the following services for the residents of Lake County: – 195 HCRA eligibility determinations – 144 indigent cremations/burials – 143 Solid Waste/Fire Assessment Tax Hardship approvals – Distributed 3,900 Children & Family Services and Elder Services Resource Directories Health & Human Services Levels of Service – Responded to 11,480 phone calls from residents seeking assistance – Provided Information & Referral to 3,700 un/underinsured residents – Assisted 536 residents with health related applications – Served 1,992 veterans in the office – Served 360 veterans at the VA clinics Health & Human Services Accomplishments – Contracted with 11 private not-for-profit agencies to serve at risk children and families – Contracted with 11 private not-for-profit agencies to provide basic needs for individuals and elders in crisis – Partnered with the Sheriff’s Office to monitor and analyze our contract with Armor Correctional Health Services for inmate medical care Health & Human Services Efficiencies • Armor Correctional Health Services, Inc. – Increased accuracy and accountability of inmate medical claims – Realized a cost savings in pharmaceutical services • Consolidation of H&HS Grant Reporting – CSC and H&HS Grants submit the same financial and activity reports Health & Human Services Benchmarks State Mandated Medicaid Costs $25,000,000 $19,861,526 $20,000,000 $15,000,000 $10,682,855 $10,000,000 $7,262,134 $5,311,562 $5,426,601 $4,401,523 $4,494,513 $5,000,000 $805,436 $0 Lake Marion Orange Osceola Polk Seminole Sumter Volusia Health & Human Services Benchmarks Medicaid Cost Per Capita $18.00 $16.81 $16.51 $16.00 $15.36 $15.51 $13.59 $14.04 $14.00 $12.00 $10.00 $10.00 $8.00 $6.79 $6.00 $4.00 $2.00 $0.00 Lake Marion Orange Osceola Polk Seminole Sumter Volusia Health & Human Services Benchmarks Veteran Population 70,000 66,452 60,000 55,969 53,175 50,000 45,233 40,000 34,025 29,968 30,000 20,000 17,699 18,187 10,000 0 Lake Marion Orange Osceola Polk Seminole Sumter Volusia Health & Human Services Benchmarks Veterans Service Office Staff 12 10 10 8 8 8 6 6 4 3 3 3 2 2 0 Lake Marion Orange Osceola Polk Seminole Sumter Volusia 16 Health & Human Services Benchmarks Veterans Per Service Officer 18,000 17,000 16,000 14,000 12,000 10,000 10,000 9,000 8,000 8,000 5,600 6,000 6,000 6,000 5,000 4,000 2,000 0 Lake Marion Orange Osceola Polk Seminole Sumter Volusia Health & Human Services Proposed Budget FY 2017 FY 2018 Adopted Budget Proposed Budget % Change Personal Services $632,297 $689,192 9.0% Operating Expenses $7,722,154 $7,630,296 -1.2% Capital Outlay $0 $0 N/A Debt Services $112,700 $112,700 0.0% Grants & Aids $1,494,223 $1,494,223 0.0% Reserves $0 $0 N/A Total Expenditures $9,961,374 $9,926,411 -0.4% Includes Personal Services and Operating Expenses for Administration Division Health & Human Services New Position Request • Assistant Veterans Service Officer – Increased Community Outreach • Assisted Living Facilities • Retirement Communities • Veteran Services Organization Posts − 5 week wait for appointment with VSO 19 Health & Human Services Human Services Grants • FY 2016/2017 – $175,761 budgeted for Children Services grant – $122,500 – budgeted for Human Services grants • FY 2017/2018 - Request for Proposals (RFP) has been released Recommend same level of funding for FY 17/18 20 Health & Human Services Mandated/Required Expenditures • Medicaid (Chapter 409.915, F.S.) • LifeStream Behavioral Center (Chapter 394.76, F.S.) • Health Department (Chapter 154, F.S.) • HCRA (Chapter 154.301, F.S.) • Indigent Cremation/Unclaimed Burials (Chapter 406.50, F.S.) • Children's Medical Exams (Chapter 39.304, F.S.) 23 Health & Human Services Unfunded Challenges • LifeStream Behavioral Center $100,000* Mental Health & Substance Abuse Services *3rd year request of $100,000 to fulfill $300,000 increase request. Currently funded at $1,073,987 • Lake Community Action Agency $ 20,000** **Prior 3-year grant recipient of the Human Services grant. Requesting funds for administrative costs. 24 Community Services Presentation Outline • Overview of Department ‒ Overview of Housing and Community Development Division • Mission • Organizational Chart • Levels of Service • Accomplishments • Efficiencies • Benchmarks • Unfunded Challenges ‒ Proposed Division Budget ‒ Mandated/Required Expenditures ‒ Departmental Budget ‒ Summary 25 Housing & Community Development Mission Statement The Lake County Housing and Community Development Division’s mission is to improve the quality of life for Lake County residents through Community, Housing, and Economic Development opportunities. Housing & Community Development Organizational Chart H&CD Division 10.90 FTE SHIP Section 8 Community Development (2.45 FTE) (5.55 FTE) (2.90 FTE) .90 FTE includes partial allocations for financial positions Housing & Community Development Program Descriptions • Community Development Block Grant - Provides parks, sewer, sidewalks, water lines, neighborhood centers, and limited housing improvement • SHIP - Provides funding to improve or create access to new or existing housing units • Section 8 - Subsidizes housing cost for income eligible families Housing & Community Development Levels of Service • Provided monthly rental subsidies to over 625 families with approximately $335,000 monthly added to the local economy • Assisted 83 families with rental and utility deposits to assist in accessing housing through the REACH program • Assisted 16 families with emergency repair on homes • Provided mobility ramps for three families with physical challenges • Demolished and replaced one mobile home for an eligible family • Replaced or rehabilitated six homes • Provided nine families with our College Outreach Program Housing & Community Development Accomplishments • Lake County Housing received a “High Performer” rating from HUD Audit after receiving a 96% performance on the SEMAP score • Created and implemented Youth Job Training Program • Maximized the number of families served under Section 8 • Maintained voucher utilization at or about 95% • Transitioned to a new software to maintain a secure system • Supported the College Outreach Program for low income families • Completed, in partnership with City of Tavares, the Alleyway and Sidewalk Improvement Project Housing & Community Development Accomplishments – Section 8 Youth Job Training Program Housing & Community Development Accomplishments - CDBG College Outreach Program Housing & Community Development Accomplishments - CDBG Mobile Home Replacement Program Housing & Community Development Accomplishments - SHIP SHIP Home Replacements Housing & Community Development Efficiencies • Infill Development – Development of vacant or under-used parcels within existing areas that are already largely developed; Leverages funding sources; provides bigger impact; supports local contractors/sub-contractors • Family Self Sufficiency Program – Enables families assisted through the Housing Choice Voucher (Section 8) program, to increase their earned income and reduce their dependency on welfare assistance and rental subsidies • Multifamily Rental Development – Support of small and large rental developments to increase affordable housing access Housing & Community Development Benchmarks Community Development Block Grant (CDBG) Per Household $14 $13 $12 $12 $12 $11 $10 $9 $9 $8 $8 $6 $4 $2 $- $- Lake Marion Orange Osceola Polk Seminole Sumter Volusia Estimates and projections by Shimberg Center for Housing Studies and Housing for Urban Development (HUD) Allocations for Community Development Block