Statewide Road Ranger Survey for Incident Responders Table of Contents Road Ranger Background………………………………. 3 Purpose of Survey……………………………………….. 4 Survey Methodology…………………………………….. 5 Survey Distribution………………………………………. 6 Survey Data Collection………………………………….. 7 Measurement Methodology…………………………….. 7 Survey Results…………………………………………… 8 Conclusion………………………………………………… 17 Appendix A – Original Survey…………………………... 20 Appendix B – Additional Data Questions 6-15………... 25 Appendix C – Survey Comments………………………. 33 Road Ranger District Contacts…………………………. 41 This document was developed and produced by the Florida Department of Transportation, Traffic Engineering and Operations Office, Traffic Incident Management2 and Commercial Vehicle Operations Program. If you would like to use or reprint any of the content in this document, please contact Shawn Kinney at (850) 410-5600, or email:
[email protected]. Statewide Road Ranger Survey for Incident Responders Road Ranger Background Florida’s Road Ranger service patrol program (Road Rangers) is a free service offered by the Florida Department of Transportation (Department) and other transportation agency partners. The Department initially used the program to manage vehicle incidents in construction zones and has since expanded to all types of incident responses, becoming one of the most effective elements of the Department's Traffic Incident Management (TIM) Program. Road Rangers provide a “We love these people. They are our safety net and guardian when we are on the Highway.” direct service to motorists by quickly clearing minor incidents from travel lanes in Quote taken from the 2015/16 survey close coordination with the Florida Highway Patrol (FHP) and other law enforcement agencies. They also assist stranded motorists with basic services, such as furnishing a limited amount of fuel, assisting with tire changes, and helping with other types of minor vehicle repairs.