8/8/2019

STUDENT ORIENTATION

Albright Institute of Business and Language RTO: 45041 CRICOS: 03550J

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About Us! You are now AlBright!

Welcome! Welcome to Albright! We are delighted to have you! And welcome to your orientation day! Today is the start of a great journey! Yeaaaay! 

At Albright we want to: Inspire you! Motivate you! Support you! Help you enjoy ! Provide the best educational experience! And make you feel like home!

Join us and say, #iamalbright

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Contact Us

Phone: 1300 189 154 Email: [email protected] Address: Level 2 & 8, 341-345 Queen St, VIC Level 14, 90 King, William St, Adelaide SA 360 St Pauls Tce, Fortitude Valley QLD 269 Sussex St, NSW Webpage: www.albrightinstitute.edu.au Opening hours: Varies per Campus Building access: Varies per Campus

Key Staff Contact Details Management Student Support Officers Abu Huraira (CEO) [email protected] Valeriya Ignateva (Student Support, First Aid/Fire Warden ) [email protected] Mahsa Moravej (Campus Manager) [email protected] Jiaying Lin (Nora) (Student Support ) Admissions Coordinator [email protected] [email protected] Linh Tran (Student Support) [email protected] Marketing Staffs

Mimii Sumirattana (General Marketing Manager) [email protected]

Carlos Plata (Latin America) Course Coordinators [email protected] Anna Powell (ELICOS Coordinator) Tanya Poonsub ( ) [email protected] [email protected]

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Facilities

1. Classrooms Enjoy our modern classes! Please look after the furniture and equipment like you do at home! 2. Bathrooms FLUSH used toilet paper; put Sanitary items in the bins provided. 3. Kitchen DO NOT put foil/metal in the microwave. 4. Student Area DO NOT leave your belongings unattended. 5. Computer Lab: DO NOT eat or drink in the lab. (Please note: Computer lab may not always be available. You must bring in your own laptop/Tablet to access digital material.)

Health and Safety

1. Two Emergency Exits: Evacuate in a calm manner following the fire warden (wearing a red cap). Leave possessions behind! Your life is more important!

2. First Aid : When you require assistance, ALWAYS approach one of the staff members. 3. Any incident (fight, theft, fire, accident, etc.) must be reported. Request a form from one of the Student Support Officers or speak to the receptionist.

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4. Emergency: follow the instructions. 1. DO NOT panic. 2. Listen carefully. 3. Stay with people. 4. Donotrun. 5. Wait for the warden/follow your teacher.

If you are alone, CALL 000 (Police, Fire, Ambulance)

5. Medical Emergency – call 000 1. Routine visits – General Practitioner (GP) 2. Ask student support to help you find the nearest GP 3. ALWAYS have your BUPA

Security

1. Do Not Leave Your Possessions Unattended. Albright Institute IS NOT responsible for loss or damage of your possessions.

2. Report property loss or damage so we could assist you the way we can.

3. Do Not Break The Law (Lawyer: AUD 400-600 per hour).

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Student Support Services

If you need help with any ACADEMIC or NON- ACADEMIC matters: Speak to your Teacher/a Student Support Officer.

We provide:  Internal counselling by request  Internal academic counselling  Officers to assist you with different enquiries

 Referral to an external counsellor (Fees may apply)

Administration

1. Policies and Procedures: See Website, Student Handbook 2. Payments and Refunds: Payment Plans available (approach Student Services). All payments are to be completed BY THE DUE DATE . Payment options: CASH, EFTPOS, BANK TRANSFER.

Refund conditions depend on individual circumstances (approach Student Services). 3. Always inform Student Services of ANY changes in your circumstances: contact details, address, issues, etc.

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!NOTE!

ALWAYS ENSURE THAT STUDENT SERVICES HAVE:

- YOUR CURRENT AND ACCURATE ADDRESS - YOUR CURRENT AND ACCURATE PHONE NUMBER - YOUR VALID EMAIL ADDRESS (Gmail, Yahoo, Outlook, etc.) - EMERGENCY CONTACT DETAILS (CURRENT AND ACCURATE)

Your personal details are strictly confidential and will not be shared with anyone.

Complaints and Feedback FIRST – COMMUNICATE with the TEACHER. Then – Student Services (Reception Level 2) . If you further queries, feel free to have a chat with our campus manager.

Complaints Form is to be provided by the Student Services by request. The form is to be provided to the ELICOS/VET/NAATI Coordinator. If the issue is not resolved, it is to be escalated to higher management.

Student Feedback is collectedon a regular basis. Classes are monitored and observed by Coordinators to ensure quality education and continuous improvement.

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Student Card A Student Card is your Australian ID. Student Cards are issued by Student Services on the first day of the course. Student Cards give students access to special offers, memberships and discounts. ALWAYS have your Student Card on you.

Lost, stolen or damaged Student Card? Approach Student Services IMMEDIATELY !

Record Keeping and Accessing Records

1. Assessment results can be provided by request (approach Student Services) 2. Assessment results are STRICTLYconfidential : no results for a friend. 3. Assessment submissions, payments, requests for student card, must be completed in person by the student and not their authorised representative. 4. Students receive CERTIFICATE OF COMPLETION after completing the course . 5. Certificates ARE NOT issued in the middle of the course.

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Financial Difficulty

As an international student you have to pay your fees ON TIME .

If you are facing financial difficulties, please speak to a Student Support Officer or ask for a meeting with the CEO

This Is Australia! Your needs, rights and responsibilities

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Student Code of Conduct Students must follow the Student Code of Conduct established by Albright Institute:

• Albright Institute is a drug, alcohol, and smoke free zone. All students are prohibited from possession or consumption of all kinds of alcoholic drinks and illegal drugs at all times when on campus • Students are expected to accept responsibility for the safety of themselves and other students at all times • Neat, comfortable clothing is generally considered appropriate. Maintenance of personal hygiene is required • Students are expected to be environmentally responsible by respecting Albright’s facilities and resources • Albright students are required to be academically compliant with all their course and visa requirements, including maintaining satisfactory course progress and attendance • Bullying, harassment, vulgar language, verbal and physical abuse, disrespectful and inappropriate behavior will not be tolerated

For more information, please refer to Albright’s Student Handbook

Student Visa Requirements

1. 20 hours of study per week. MINIMUM 80% attendance!

ALWAYS provide a medical certificate OR evidence of compelling circumstances

2. Do not break the law!

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Working in Australia  You cannot work more than 20 hours per week!  In Australia you MUST pay taxes. Australian Taxation Office https://www.ato.gov.au/ Tax File Number (No TFN = No work)

 Minimum wage $18.30 per hour Working cash-in-hand is ILLEGAL

https://www.fairwork.gov.au/ - know your rights http://www.ombudsman.gov.au/about/overseas-students - get help http://www.cisa.edu.au/ - get help

Living in Australia

Banking: ANZ https://www.anz.com.au/personal/ Commonwealth https://www.commbank.com.au/ NAB https://www.nab.com.au/ Bank of Melbourne https://www.bankofmelbourne.com.au/

-To open an account you'll need your confirmation of enrolment (CoE), passport, Letter of Offer and photo identification.

International Money Transfers: https://transferwise.com/au/

Australia Post: send or receive mail https://auspost.com.au/

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Living in Australia Accommodation: www.realestate.com.au https://flatmates.com.au/melbourne

Electricity and Gas: AGL SIMPLY ENERGY Water: ( check your area)

Internet and mobile : www.aldimobile.com www.optus.com.au www.vodafone.com.au

Living in Australia Overseas Student Health Cover (OSHC) https://www.allianz.com.au/ Private hospital cover Ambulance Visits to a doctor Have your Allianz OSHC card on you 24/7!

No Allianz – AUD 500-700 for Ambulance

Find a GP: https://healthengine.com.au/find/bulk-billing-gp/VIC/ Find a doctor after hours: : National Home Doctor Service - 13 74 25

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Living in Australia Travel/Things to do Mundo Lingo Meetup https://www.meetup.com/en-AU/Mundo-Lingo- Melbourne/ Newbies International Meetup https://www.meetup.com/en- AU/newbiesinternational/ Fun Addicts – Tours https://www.thefunaddicts.com.au/ Jet Sports - https://www.jetsport.com.au/ Visit Victoria http://www.visitvictoria.com/Things-to-do/Tours

Essential Links

Study in Australia - https://www.studyinaustralia.gov.au/ Study Melbourne - https://www.studymelbourne.vic.gov.au/ Student Ombudsman - http://www.ombudsman.gov.au/making-a-complaint/overseas- students Essential Tips - https://www.studymelbourne.vic.gov.au/getting-around-melbourne-victoria Lifeline https://www.lifeline.org.au/ 13 11 14 Reporting child abuse https://services.dhhs.vic.gov.au/reporting-child-abuse Reporting family violence http://www.dvrcv.org.au/ Drug and alcohol counselling http://www.directline.org.au/ Buy a car https://www.carsales.com.au/ Rent a car https://www.budget.com.au/ Apply for an Australian driving license https://www.vicroads.vic.gov.au/

In case of emergency, call 000! If in danger, ALWAYS approach the nearest Police Officer. They are here to help!

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Let’s Make It Happen! What to know as a student

Students Are Entitled To

- Quality education - Support and assistance - Appeals Process (for Assessment results) - counselling - Unbiased and objective assessment of their progress - Feedback and advice regarding course progress and further studies - Advice regarding self-study - Compassionate and understanding attitude - Engaging and vibrant learning environment

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Students Must

- Attend a minimum of 80% of classes - Satisfy all student visa requirements - Satisfy all course requirements (course progress/ attendance) - Pay all the fees and costs in time - Complete homework and assessments - Engage in classroom activities - Adhere to student code of conduct - Be respectful and culture-sensitive - Bring in own Electronic device (laptop/tablet/ iPad)

While Studying In Australia, DO NOT

- Cheat - Pick a fight with other people - Be disrespectful or insensitive - Produce fraudulent or bogus documentation/evidence - Initiate physical contact without other person’s consent - Support or engage in any acts of discrimination, unlawful conduct, or violence - Breach the conditions of your visa

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While studying in Australia, PLEASE

- Study hard! - Come to classes! - Make new friends! - Speak English! - Be happy! - Drink and Eat! That’s Melbourne! - ENJOY! - Check-in at Albright online using our hashtag #iamalbright

Course Pre-requisites

VET Courses and ELICOS Academic Courses have Language, Literacy and Numeracy requirements.

Consult Student Services prior to enrolment. Course Requirements not satisfied = no enrolment.

EXAMPLE: To enrol in: EAP (English for Academic Purposes): You need: CEFR B2/Upper-Intermediate/IELTS 5.5-6.0

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Academic Staff Responsibilities

- Provide quality education - Provide support and assistance - Provide proper classroom management - Advise students on their academic performance - Objectively assess students’ skills and progress - Approach higher management to resolve issues when necessary - Provide feedback to students and give recommendations regarding self-study - Ensure that the learning environment is engaging and vibrant

ELICOS English Language Intensive Courses for Overseas Students

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What you should do?

1. Study Hard! 2. Attend classes! • 90% - First Attendance Warning Letter • 85% - Second Attendance Warning Letter • 79% or lower - INTENTION TO REPORT letter. 3. Engage, learn, have fun, and make friends! 4. Prepare for tests, and enhance your skills more and more!

General English CRICOS: 096826G General English course is 72 weeks in total This course has 6 levels:  Elementary  Pre-Intermediate  Intermediate  Upper-Intermediate

 12 weeks each level.  NO entry pre-requisites.  5 sessions per week, 4 hours each session.

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Tests and Exams – General English

Obligatory Progress Test: Every 6 weeks Four essential macro-skills: Reading, Writing, Listening, Speaking.

Minimum of (A, B, B, C) IN FOUR MACRO-SKILLS + Good attendance + Classroom participation + Homework completion + 4 weeks of study in the same level = PROMOTION to a higher level.

Promotions - General English

(Example) Pre-Intermediate Student: A, A, B, B + 96% Attendance + 8/10 Classroom Participation + 9/10 Homework completion = Promotion to INTERMEDIATE (Student receives feedback on the first working day of the following week, then moves to the new class and receives resources for the new level – Student Book and Workbook)

Student Progress Report is issued after completion of every Progress Test. End-of-Course Report + Certificate of Completion are issued after course completion.

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General English Holiday Breaks

A holiday MUST be included in your Confirmation of Enrolment (CoE).

Study breaks must start on a Monday or the first day of the week if Monday is a public holiday and end on a Friday.

Students must inform the student administration officers of their intention to take holidays no later than Wednesday of the week prior to start of their study break by filling the “STD-FORM07 GE Study Break Request Form” http://www.albrightinstitute.edu.au/wp- content/uploads/2018/06/STD-FORM07-GE-Study-Break- Request-Form.pdf

General English: Change of Timetable (Batch)

Students must inform the student administration officers of their intention to Change class timetable no later than Wednesday of the week prior to start of their new timetable by filling the “STD-FORM09 GE Change of Class Request form”

http://www.albrightinstitute.edu.au/wp- content/uploads/2018/06/STD-FORM09- Change-of-Class-Request-Form.pdf

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IELTS: International English Language Testing System CRICOS: 096827G

 Foundation and Advanced (weekly intake)  Entry pre-requisites: • IELTS Foundation: CEFR B1, Intermediate, IELTS 5.0 • IELTS Advanced: CEFR B2, Upper-Intermediate/Advanced, IELTS 6.0

 20 hours per week: 5 sessions, 4 hours each session.  Weekly Mock Tests.  Certificate of Completion is issued after course completion.

Pearson Test of English (PTE) Academic CRICOS: 096829E

 1 level - 12 weeks ( consecutive, no breaks)  Entry pre-requisites: CEFR B2, Upper-Intermediate/Advanced, IELTS overall 6.0  20 hours per week: 5 sessions, 4 hours each session.  Weekly computer-based Mock Tests.  Certificate of Completion is issued after course completion.

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EAP (English for Academic Purposes) CRICOS: 096828F

 12 weeks ( consecutive, no breaks)  Entry pre-requisites: CEFR B2, Upper- Intermediate/Advanced, IELTS overall 6.0  20 hours per week: 5 sessions, 4 hours each session.  Weekly Assessments.  Progress Report is provided every 6 weeks.  Certificate of Completion is issued after course completion.

ELICOS Course Outline - Students attend the Orientation and complete the Placement Test - Placement Tests are marked by the ELICOS Coordinator - Students receive a notification confirming their level of enrolment, timetable, classroom number, and Teacher’s name - Students come in as per their timetable* - Students are to attend minimum 80% of their classes - Students are to follow their Teacher’s instructions, engage in classroom activities and complete their assessments by themselves. Plagiarism will be penalised.

*Timetables can be also provided by Teachers/Coordinators/Student Services by request

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VET Vocational Education and Training

What can you study at Albright?

Certificate BSB42415 Certificate IV in Marketing and Communication & DIPLOMA BSB50215 Diploma of Business BSB51415 Diploma of Project Management BSB51918 Diploma of Leadership and Management BSB52415 Diploma of Marketing and Communication PSP50916 Diploma of Interpreting (LOTE-English)

ADVANCED BSB61015 Advanced Diploma of Leadership and Management DIPLOMA BSB61218 Advanced Diploma of Program Management PSP60816 Advanced Diploma of Translating

GRADUATE BSB80615 Graduate Diploma of Management (Learning) DIPLOMA

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Course Progress for VET Students

Albright Institute monitors and REPORTS your Course Progress ! This means: • You must pass a minimum of 51% of the units in each study period. • You must satisfy Albright Institute’s attendance requirements to be eligible to receive assessments. • If you fail to pass a minimum of 51%, you will receive the First Course Progress Warning letter and an intervention process will start to help you get on top of your studies.

• If you fail to pass a minimum of 51% of the units in two consecutive study periods , Albright Institute will report you based on lack of course progress . This may affect your visa. • You will have access to all the support you need, including resources and trainers to help you progress. • If you feel like you are struggling, please SPEAK TO YOUR TRAINER !

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Attendance for VET Students

Albright Institute monitors your Attendance !

• All international students have to attend a minimum of 80% of their scheduled classes! • Your classes are 16 hours (2 days) of face to face sessions and 4 hours of self- directed learning, 20 hours in total. • For more information, please refer to Albright’s “Student Attendance Policy” at www.albrightinstitute.edu.au

Units and Assessments  Each course has a set of units that you need to complete. The number of the units varies based on the course.  Each unit has a separate assessment. Each assessment consists of 1 or more tasks, projects, written questions, etc.  To successfully pass a unit , you must complete ALL THE ASSESSMENT TASKS with a COMPETENT result.  To successfully complete the course and receive your certificate , you MUST COMPLETE ALL OF THE UNITS with COMPETENT results.

Fore more information, please refer to Albright Institute’s “Assessment Policy” accessible via www.albrightinstitute.edu.au

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Unit and Assessment Dates

During orientation OR on the first day of your class, you will receive your STUDY PLAN ! A study plan has information about;

 The units included in your course  The start date and end date of each unit  The assessment due dates  The holiday period and term breaks

Speak to your trainer if you have any questions

Certification

 If you successfully complete your course with COMPETENT RESULTS IN ALL UNITS , you will receive a certificate.

 If you do not complete all the units of the course, you will receive a Statement Of Attainment

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We Support You!

If you: Albright will do the best to  Are struggling with your help you overcome these studies issues by:  Think the course is not what you were looking for SPEAK TO  counselling and coaching  YOUR  arranging for extra Have language and TRAINER literacy problems OR classes  Require extra academic STUDENT  academic support support SUPPORT  extra resources and OFFICER .  Are facing any non- activities academic issues (financial  or personal) which are external referrals (may affecting your studies include a fee).

Feedback Your thoughts and feedback will help us grow and be the best all the time!

Please feel free to give us feedback about : • Your course and resources • The academic staff • The college staff • Facilities • Resources • Your agent You can speak to one of the staff , or fill the student feedback form available at reception !

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Questions and Enquiries?

If you have a question or enquiry about a VET course, please speak to the Course Coordinator !

Skills Studio

Extra classes and extracurricular activities for ALL STUDENTS

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FREE Extra Classes for ALL Albright Students Monday to Friday 2pm-3pm PronunciationPronunciation:::: Improve your articulation and intonation Survival EnglishEnglish: ::: Handle everyday conversations easily Creative WritingWriting: ::: Write short stories, articles and poetry Public SpeakingSpeaking: ::: Overcome the language barrier and talk in front of an audience Singing &&& DramaDrama: ::: Discover your creative side

JobJob----ReadyReady CourseCourse: ::: Write a CV, a Cover Letter, and prepare for a job interview. ClassClass,,,,Course and School Excursions! (See Info board )

Our Social Media! Find us! Follow us!

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Find and Follow!

Facebook https://www.facebook.com/ ALBRIGHTINST/

Instagram Albrightinst

DO YOU HAVE ANY QUESTIONS?

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VET TIMETABLE BSB42415 Certificate IV in Marketing and Communication – Thursday & Friday, 9:00am- 5:30pm

BSB50215 Diploma of Business – Monday & Tuesday, 9:00am- 5:30pm BSB51415 Diploma of Project Management – Tuesday & Wednesday , 9:00am- 5:30pm or Saturday 10:00am – 2:00pm BSB51918 Diploma of Leadership and Management - Thursday and & Friday, 9:00am- 5:30pm or Saturday 2:00pm to 6:00pm BSB52415 Diploma of Marketing and Communication - NA PSP50916 Diploma of Interpreting (LOTE-English) Mandarin: Thursday & Saturday 9:00am- 5:30pm Spanish: Monday & Tuesday 9:00am- 5:30pm Portuguese: Wednesday& Thursday, 9:00am- 5:30pm

BSB61015 Advanced Diploma of Leadership and Management- Wednesday & Friday, 9:00am- 5:30pm or Sunday, 2:00pm to 6:00pm BSB61218 Advanced Diploma of Program Management – NA PSP60816 Advanced Diploma of Translating Mandarin: Tuesday & Wednesday, 9:00am- 5:30pm Spanish: Monday & Tuesday, 9:00am- 5:30pm

BSB80615 Graduate Diploma of Management (Learning) – Wednesday & Thursday, 9:00am- 5:30pm or Sunday 10:00am to 2:00pm

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