Marketing Web Ordering Demo
Ethernet
Nick Goodenough Partner Service Manager Ethernet introduction
Ethernet has become the de-facto choice for quality • BT Wholesale used traditionally • Massively expanding wholesale suppliers to give you the choice: • Availability & lead times • Resilience • Pricing • COLT • Virgin Media • TalkTalk Business SPITFIRE PARTNER SEMINAR
Kate Humphrey Account Director AGENDA
VIRGIN MEDIA BUSINESS STORY Mike Hallam, Director of Indirect Sales SoHo/SME PARTNERSHIP & PRODUCTS Emma Williams, Channel Marketing Manager PRODUCT & ORDER PROCESS Kuli Sanghera, Account Manager VIRGIN MEDIA BUSINESS STORY WE’RE PART OF LIBERTY GLOBAL THE WORLD’S LARGEST CABLE COMPANY TIMELINES
2016 2015 2013 2010 2007 JUL 2006 MAR 2006 ARQIVA WIFI UPC IRELAND BECOMES BECOMES PART OF VIRGIN MEDIA VIRGIN MEDIA VIRGIN MEDIA NTL:TELEWEST BECOMES IRELAND ACQUISITION VIRGIN BUSINESS PART OF OF VIRGIN MEDIA IS BECOMES LIBERTY MERGER OF MOBILE BORN NTL AND VIRGIN MEDIA GLOBAL TELEWEST BUSINESS OUR NETWORK
THE WHO, THE WHAT AND THE HOW OF THE UK’S LARGEST NATIONWIDE FIBRE-OPTIC NETWORK PROJECT LIGHTNING
Battle of the broadband: Virgin to Invest £3bn PARTNERSHIP & PRODUCTS ONE SIZE DOES NOT FIT ALL IT’S NOT WHAT WE DO... IT’S HOW WE DO IT PRODUCT & ORDER PROCESS NATIONAL ETHERNET & ETHERNET EXTENSIONS+
NTU MetNet MetNet NTU
Spoke site Virgin Media Business Datacentre/Telehotel National Ethernet
2Mbps to 1Gbps 330 Ethernet Pops THE JOURNEY …
GETTING STARTED:
What information Other things And when you’ve do we need? to consider: placed your order:
Accurate site details Asbestos register Regular SANE updates
Service location Wayleave PRODUCT LEAD TIMES
PRODUCT OPTIONS PROVISIONING WORKING DAYS
Install on-net 30*
Ethernet Extensions+ Bandwidth change within bearer 10 National Ethernet
Internal site move 20
*Applicable on category 1 orders CATEGORY OF WORKS
What do we mean by a Category of Works? It’s a system used to quantify the level of physical activity required for provisioning a circuit. The categories range from 1-5:
Category 1: Category 2: Category 3: Minimal work is required as New site connection which New site connection which capacity into the site already may require internal and may require digging work exists. external works. Noticing may along with internal and be required from the Local external works. Noticing may Authorities. be required from the Local Authorities.
Category 4: Category 5: Case-by-case assessment Exceptional events requiring required as the new site individual assessment. would be outside our existing (Exceptional events network. preventing access e.g. London Marathon, London Grand Prix) INSTALL OPTIONS
FAST TRACK YOUR ORDERS FLEXIBLE INSTALL OPTIONS
For an upfront charge of £995 you Out of hours installs. can choose to expedite an on-net order.
Orders can go into the Expedite process (subject to site survey and assessment) on occasions when it’s critical for customers to ‘go live’ earlier than the Standard Lead Times would allow. ADDITIONAL BENEFITS
As a Spitfire Partner you’ll also benefit from: ECC Cover £7,500 of Cost Exceed Budget THANK YOU