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No. 01 | 17 THE DB CARGO CUSTOMER MAGAZINE Reliability and drive are what matter when DB Cargo staff navigates trains from Antwerp to the Rhine-Main region. LISTENING AND KNUCKLING DOWN Page 08 TURNING POINT TRANSPORT LOGISTIC CUSTOMER FOCUS REGULAR OPERATIONS START COME SEE US AT THE COMPLEX JUST-IN-TIME IN GOTTHARD TUNNEL TRADE FAIR! TRANSPORTS FOR UNILEVER Page 24 Page 28 Page 40 EDITORIAL VERY BRITISH: DOERS AT DB CARGO LUXURY PASSENGER Please allow me to introduce myself: TRAINS WITH my name is Raimund Stüer and I took on the role as Member of the Management Board for Sales and DB CARGO UK TRACTION Marketing at DB Cargo in mid-March. I’m looking forward to getting to work and to devoting all my energy to the task! DEUTSCHE BAHN DB Cargo is not just a rail freight company in Germany; we also offer our customers national and BELMOND(3); international services around our core strength – the railways. One of the most important prerequisites BELMOND BRITISH PULLMAN IS A WON- for customer-oriented solutions is our highly skilled DERFUL TRAIN THAT ALLOWS PASSEN- and motivated staff. We have more than 31,000 GERS TO EXPERIENCE HOW THE FILM colleagues making sure that your logistics solution STARS OF THE 1920S AND 30S FELT AS is working perfectly, whether this be in Germany or THEY JOURNEYED IN THESE PALACES ON anywhere else in Europe. These are our “doers”. WHEELS. Thanks to their hard work and dependability, we’re TITLE: TILLMANN FRANZEN; EDITORIAL: TITLE: TILLMANN FRANZEN; EDITORIAL: able to improve the solutions we deliver to you RICHARD CORSER a little every day. ACCOUNT MANAGER, DB CARGO UK PHOTOS: PHOTOS: In this issue, we’d like to introduce you to a few of these members of staff and report on their can-do attitudes. I hope you enjoy reading the magazine Luxury and rail freight transport – the con- in this field, and the renewal of the contract on board. Belmond British Pullman offers and I’m eager to work with you to move more DB Cargo’s national subsidiary nection between these two concepts will demonstrates that our services are truly first- around 140 excursions each year, one in ten in Britain is providing presti- not be immediately obvious to everybody. class,” says Richard Corser, Account Man- of which as nostalgic steam-hauled jour- freight onto rail – by far the most environmentally gious services for Belmond However, one thing is beyond doubt: reliabil- ager at DB Cargo UK. “The Belmond British neys. an friendly mode of transport. British Pullman for a further five ity and quality are not merely characteristics Pullman is a wonderful train. We are glad years. of DB Cargo’s transport operations but also that we can continue to provide this unique Raimund Stüer form the foundations of luxury, which service.” More information: Member of the Management Board for Sales means everything beyond the bare necessi- The order extends a partnership with Bel- www.belmond.com/british-pullman-train and Marketing, DB Cargo ties of life.It therefore comes as no surprise mond that has lasted for over 20 years. DB that DB Cargo in Britain has again won a very Cargo UK will now pull the popular luxury special contract: providing traction for the trains throughout Britain for another five Interested in the latest from the luxurious passenger trains of Belmond years. world of DB Cargo? Sign up for British Pullman, which is the very British Belmond British Pullman carries its passen- the newsletter, so you don’t miss sister to the Venice-Simplon-Orient-Express gers, usually on day trips, from London out on any news from the railways. and has long enjoyed cult status. Victoria Station to a variety of destinations Subscribe at: Contact | Richard Corser “We are proud to support Belmond British in Britain, such as Bath, York or Sandring- Telephone: +44 (0)7584 154731 www.dbcargo.com/newsletter Pullman: DB Cargo UK is a proven specialist ham. Lunch or dinner is frequently offered [email protected] 2 RAILWAYS 01 | 17 3 CONTENTS FOCUS COMPANY & PEOPLE MARKETS & INNOVATIONS 11 DB CARGO – THE DOERS 20 PREMIUM SERVICES IN HUNGARY 32 PLANNING THE FUTURE Aloys Vieten: finding solutions – always and everywhere, WoMen at Work: highly qualified and extremely dedicated With his customer BMW, Robert Nestler is no longer dis- Production Coordinator, Duisburg. specialists – these are the trump cards that are helping DB cussing the what is, but rather the what’s next. Lisa Wolter: guiding and diverting, Dispatcher, Duisburg. Cargo Hungária to grow. Dirk Heinsch: an ear for the railways, Train Preparer, 34 PERSISTENCE IS KEY Aachen. 22 FROM MARKET SQUARE TO TEAM VISITS When Martin Fildebrandt is convinced of the advantages of DB Cargo invites customers to Duisburg for Dispatchers’ Day. a service, he’s always determined to win over his customers 14 OPERATOR H&S CONTAINER LINE CHOOSES DB CARGO with it, too – even if it takes years to do so. The freight forwarder with a strong focus on inland waterway 23 GOOD LOOK, GOOD CONTENT vessels now also links the Belgian port and the Rhine region by Readers praise the look of the railways customer magazine, 36 EXPANDED SERVICES FOR CAR MANUFACTURER FORD rail. The traction contract was awarded to DB Cargo. but want more information on current trends and innova- Transfesa takes on operation of a multimodal terminal for tions. Ford in Spain. 16 “BTT TRANSFORMS ITSELF INTO A RAIL FREIGHT FORWARDER” 24 NEW ERA IN TRANS-ALPINE TRANSPORT 38 RELIABLY LINC-ED An interview with Carsten Hinne, CEO DB Cargo BTT. The Regular operations have begun in the Gotthard Base Tunnel. DB Cargo implements an intelligent IT system to manage chemicals division of the rail freight company demonstrates The world’s longest tunnel became a part of DB Cargo’s Euro- deliveries for car plants in Kaluga and Nizhny Novgorod in its expertise as an efficient rail freight forwarder. pean network in December 2016. Russia. 18 EUROPEAN RAIL CHAMPION 26 THE SCHWEINFURT RAILPORT MAKES IT POSSIBLE Efficient, fast and environmentally friendly: DB Cargo BTT’s The Schweinfurt railport offers companies in the boom region CUSTOMERS & PROJECTS shuttle trains connect chemical clusters across the whole of of Lower Franconia not only access to the rail network but Europe. An overview of the most important regions and train also services with real added value. 40 MORE RESPONSIBILITY FOR DB CARGO connections. DB Cargo is taking on new full-load transport operations for BAHN Unilever, thereby proving that it can manage complex just- TRANSPORT LOGISTIC TRADE FAIR in-time logistics projects from a single source. DEUTSCHE 28 INDUSTRY MEETING POINT 42 CERTIFIED RAIL EXPERTISE transport logistic is Europe’s leading trade fair for logistics, mo- DB Cargo UK has been working hard over the last twelve bility, IT and supply chain management. As in previous years, PHOTOS: months to bring its workshops up-to-date and external cus- DB Cargo would like to invite its customers and other 08 tomers can now also make use of them. interested parties to come and learn more about its services, THE GATEWAY TO EUROPE products and innovations. The Port of Antwerp is growing steadily. With the DBantwerp- 43 DB CARGO DEVELOPS THE LAND BRIDGE TO CHINA rhine-shuttle, DB Cargo has now developed a corridor product London welcomed the first train from China with great 30 INTERFACE FOR THE FUTURE with fast transport times for customers in all sectors. fanfare in January 2017. MyRailportal is the new central platform for digital commu- nication between DB Cargo and its customers. 44 POLLMEIER SAWMILL IN MALCHOW REOPENED The Malchow sawmill was forced to close six years ago. 31 THE NEXT GENERATION OF COIL TRANSPORTERS It reopened this year – with help from DB Cargo. DB Cargo presents the second Shimmns-ttu prototype. railways is available in digital or in printed form There is no comparable wagon on the market. – in German, too. 46 FINAL CALL / SAVE THE DATE / PUBLICATION DETAILS 4 RAILWAYS 01 | 17 5 NEWS AALBORG / DENMARK Better links to Jutland ÖREBRO / SWEDEN DB Cargo is improving links between 1.2 million tonnes of northern Denmark and the Euro- paper from Scandinavia pean rail networks. Two trains per week now link the Jutland port of In mid-December 2016, DB Cargo and Aalborg with Fredericia in the south the Swedish company ScandFibre of the country. From there, there are Logistics (SFL) signed contracts that connections to the European expand the scope of the services single-wagon network, and the provided. In future, DB Cargo will European intermodal network is transport 1.2 million tonnes of paper to linked via the Taulov Terminal. Each central and southern Europe each year train has a capacity of 1,600 tonnes, on behalf of SFL. In the opposite and all kinds of freight can be direction, DB Cargo will transport transported on the single-wagon around 12,000 wagonloads to Sweden system. “We have developed a very for SFL, mainly for end customers from attractive offer for a wide range of the consumer goods industry. The new customers in the north of Denmark,” contract runs until 2019. “DB Cargo explains Thomas Vestergaard, Head has the necessary European network, of Regional Sales at DB Cargo in the experience to operate high-quality single-wagon networks, and the Denmark. North Jutland is home to a ÖREBRO large number of medium-sized resources required to develop them businesses. mh further,” says Mats Erkén, CEO of SFL. SFL operates its own European transport network for the paper AALBORG BERLIN / GERMANY industry under the name “Rail 17”.