Community Nutrition and Dietetics Beckenham Clinic 14 The Crescent The Community Nutrition and Dietetics service Beckenham is provided by Bromley Healthcare, an award- BR3 1DU winning social enterprise working with the NHS, delivering a wide range of community Tel: 0300 330 5777 healthcare services to people of all ages in Bromley, Bexley, Croydon, Greenwich and Lewisham.

We provide a wide range of nursing, medical Adult Dietetics Service and therapy services for adults and children. These include District Nursing, Health Visiting, We are registered dietitians working Speech and Language Therapy, Physiotherapy to give you expert advice on and Occupational Therapy. 98% of our patients nutrition and dietetics. would recommend our services to their friends and family. You can be referred to us if you are over 16 and registered with a GP. Tell us what you think

We work closely with your GP and We want you to be happy with the service you they will share any relevant receive from us, but we know that every so often something might go wrong. If you're unhappy with information with us. the care you receive or an element of our service, we want to hear from you. Are you currently prescribed Of course, we also want to hear from you if you're happy with the care you're receiving - it's good to be supplement drinks? able to thank the team and let people know they're doing a good job, so if you have a compliment or If you are, please book an congratulation, we'd like to hear from you. If we are unable to resolve your concerns or you appointment at your local GP would like to take the matter further please contact surgery to see a dietitian. us at the address below. Regular reviews are necessary to Central Court 1 Knoll Rise make sure you are on the correct Orpington BR6 OJA prescription 020 8315 8880 [email protected] Lewisham Adult bromleyhealthcare.org.uk Dietetic service Bromley Healthcare Community Interest Company Ltd Company no: 06815987 Registered in England Registered office: Central Court, 1 Knoll Rise, Orpington BR6 OJA Provided by Bromley Healthcare BHCADS082019 Dietetic clinics in your GP How long will my appointment What if I want to change my surgery, Lewisham be? appointment? Where will I be seen? Your first appointment will last for 30 Please call the practice as soon as possible minutes. Follow up appointments will last if you cannot come to your appointment. In your GP surgery, Lewisham. for 15 minutes. The practice will arrange a new one for What will happen at my you. Your appointment can then be Do I need a referral? offered to someone else, helping us to appointment? Yes, from your GP, practice nurse or keep waiting times down. health care professional. Your dietitian will take a diet history, What if I miss my Who can be referred to the either verbal or written, and agree a plan appointment? practice based dietitian? to suit your individual needs. Will I be seen more than once? If you miss your appointment and do not let us know you will not be given another You can be referred to the practice based appointment. We will let your GP know. dietitian for advice if you have: Everyone is different so the number of times we will see you depends on the type of Weight management clinics  Unintentional weight loss or low dietary advice you will need. During your weight first appointment the dietitian will discuss The weight management clinics are for people with a body mass index (BMI) over  Diabetes with you whether any follow up is needed 35kg/m2, or over 30kg/m2 if you have  High cholesterol and will book you another appointment if necessary. diabetes, heart disease or another long  Irritable bowel syndrome term condition. Will I see the same dietitian?  Inflammatory bowel disease Weight management clinics are run at one of four ‘host’ surgeries and you will  Constipation We will try and book all your be seen at the ‘host’ surgery for your  Coeliac disease appointments with the same dietitian, but area. sometimes this is not possible.  Medically diagnosed food allergy or To attend the weight management clinics intolerance Can I bring someone with me? you must be referred by your GP, practice  Other conditions that may benefit from nurse or health care professional. The dietary modification You can bring a friend or partner to the dietitian will then post an appointment appointment with you. date and time to you. Please note: Home visits are available for How do I arrange an Your first appointment will last for 40 patients that are housebound. interpreter? minutes. You will have two follow up How do I book my appointments for 20 minutes each, appointment? If you need an interpreter please let the during the next six months. You can also receptionist know when you book your attend the weekly drop in clinics With your GP receptionist. appointment. between your appointments for up to a year.