Issue 26 January 2010 on the move

PENSIONER PENSIONERS’ EDITION

PCC results LT veterans march in are now in The longest-serving quarter of the TfL Pension Consultative Council (PCC) retired from Remembrance Sunday office on 30 November 2009. The term of office for the new Ron Howard (left) appointments started on and Bob Lawrence 1 December 2009 and will end at the Remembrance on 30 November 2013. parade Day parade. In Section One (pensioners and deferred pensioners), Linda Former Territorial Army driver and retired London Arwood and Chris Carroll were Underground Emergency Planning Manager Bob the only nominees for the two Lawrence led the London Transport Old Comrades past vacancies following Linda’s the Cenotaph on Remembrance Sunday. and Vic Lane’s retirement. Both “It was a great privilege. We were incredibly proud to Linda and Chris were therefore elected. Linda has served on be the only civilian group awarded the honour of laying Section One since December a wreath at the Cenotaph, as well as marching along 2005 and Chris has a previous with the armed forces,” he said. in 2004, laid the wreath at the Cenotaph. A veteran of term of office with Section Bob served in the Territorial Army from 1974 the Royal Air Force, he served for 12 years in the UK, Three between December 2006 to 1977. Cyprus and Aden. and June 2009. In Section Two (TfL and its Ron Howard, who retired from TfL as a bus driver The Old Comrades march every year in honour of subsidiaries or contractors, transport workers who died serving their country in the excluding First and Second World Wars. Limited), Ian Kierans retired. They were given the right to march by King George V, David George was elected recognising the service given by those who drove buses following a postal ballot of the Section Two members of the to the front. TfL Pension Fund. Following Trevor Haynes’ resignation, a casual vacancy also arose on No increase for TfL the Section and Duncan Delvin, runner-up in the elections, was pensioners in 2010 appointed. His period of office will end on 30 November 2011. Pension increases for pensioners of the TfL Pension In Section Three (London Fund are based on the rise in the Retail Price Index (RPI) Underground Limited and its over the 12 months to the previous September. subsidiaries), Mark Harding The figure for September 2009 has now been published retired. John Robson was also due for retirement, but his and is -1.4%. period of office ended shortly As a result, there will be no increase to Fund before that as he left the pensions in April 2010. This will obviously be organisation. Mark Harding was a disappointment to pensioners, but as the RPI is re-elected, having served on negative, the fact that pensions remain unchanged the PCC since September 2004, and Linda Martin was elected actually marks an increase relative to RPI. following a postal ballot of the Pensioners in receipt of a post-1988 GMP element Section Three members of the of their pension will be aware that this part of the TfL Pension Fund. Upgrade update pension is increased by the State and paid along with For more information, please the State pension. At the time of going to press, visit www.tflpensionfund. How are the line upgrades on London Underground co.uk or contact Sarah Pascall, the Increase Order has not been published, but our progressing? What’s behind those weekend closures? PCC Secretary, on 020 7918 Find out the latest update on pages 4-5 >> expectation is that there will be no increase to this 3018 or email sarahpascall@ element of the pension. tflpensionfund.co.uk

INSIDE: Forthcoming events p2 Business Plan unveiled p3 Keeping it in the family p7 Your letters p8 otm n e w s

Head to the coast Pensioner The next LTSA holiday is at the Afton Hotel, Eastbourne, from Sunday 7 March until N o t ci e b oa rd Forum update Friday 12 March 2010. There are still places available – please contact Joyce Turner on Items discussed at 020 8743 2655. The cost of the holiday is £213 half-board and includes a day trip and Family fun the latest Pensioner The annual London’s Transport in entertainment every evening. Miniature family open weekend at the Forum on 9 November ’s Acton included: depot is on 13-14 March 2010. It includes Super Suburbia the Bayko Collectors Club and the Worthing Model Railway Club, plus a sneak peek at n The latest Pensioner Until 31 March 2010, the London Transport Upgrade updates exhibits not usually open to the public. Forum, and letters received Museum is holding Find out which lines Tickets can be booked by calling 020 7565 to otm, asked about the an exhibition about and stations are closed 7298. The depot is open from 11.00 to 17.00 eligibility of the free ticket how public transport for planned upgrade both days – nearest station, Acton Town. criteria raised in the last helped the suburbs work at www.tfl.gov. issue’s letters page – see to develop, with uk/check. If you don’t page 8 for an answer to this. examples of posters have internet access, and memorabilia. you can call 020 7222 Chalking up experience Admission to the 1234 or textphone 020 Staff from Chalk Farm bus garage are n TfL Head of Pensions museum is £8 for 7918 3015. invited to get in touch with Sheila (Celia) Stephen Field provided the senior citizens. Cunney, who worked there for 17 years. Forum with an insight into Contact Sheila on 07931 271511. the valuation process that was currently under way and the possible outcomes. Pensioner LTRSA meeting The next Annual General Meeting of the London n Martin Boots updated the Liaison update Transport Retired Staff Association (LTRSA) takes Forum on the appointment I am pleased to report that more of you place on 17 May 2010 at 13.00 at 55 Broadway. For of a new group human lovely people are coming forward and offering more information, please contact George Allen on resources director – your services to become a Pensioner Liaison 01726 815707. interviews were taking place Representative in your area. at the time of the Forum. He More reps are always needed, and there make a date said the Equality & Inclusion are large areas of the country where either a You should all by now have received your 2010 team was now part of Group rep has had to stand down or there has never calendar, which was posted out in November. HR and the new director been a rep. So I am asking more of you to While the size and shape have changed, the content will report to Transport come forward to make life better for fellow is as good as ever. We are once again thankful to Ian Bell Commissioner Peter Hendy. retirees of TfL in your area. for his excellent photos, the London Transport Museum If you live in London, north-east England, for their contribution, and also Nick Ridge, a retired n It was reported that the north-west England, Wales, Devon, employee who kindly provided October’s image. contents of the birthday hampers Somerset or Avon in particular, please We think you’ll agree the quality and range of photos sent to UK only pensioners from consider helping former colleagues in your are great, and at the time of going to press calls were the age of 90 is being modified to area if you can. Reps can be pensioners or 16 to one in favour of the new calendar. provide a better balance between dependant pensioners. Thank you. If you have not received your calendar, please contact sweet and savoury foodstuffs. Yvonne Kerchhoff the Pensioner Liaison Manager – details below. Pensioner Liaison Manager We wish you all a very Happy New Year.

Contact details for pensioner enquiries We’re always keen to hear from you. TfL Pension Fund Hospital Savings Association Tax queries – Send your news, story ideas and letters to: 020 7918 3733 01264 353211 HM Inspector of Taxes otm pensioners’ edition 0845 300 3939 (quote ref Staff Travel Simply Health Lisa Mobley 083/LT7 and your National 0800 015 5073 0800 072 6719 AB Publishing Insurance number) 24-26 Great Suffolk Street Pensioner Liaison Transport Benevolent Fund London SE1 0UE 0800 015 5074 08450 100 500 You can log on to the TfL Email: [email protected] Hospital Saturday Fund Transport Friendly Society Pension Fund website at Telephone: 020 7922 5670 020 7928 6662 020 7240 8886 www.tflpensionfund.co.uk

The opinions and views expressed in the advertisements in this magazine are in no way those of The publishers will accept an advertisement or other inserted material only on the condition London Underground Ltd or . The opinions expressed in this magazine do not that the advertiser warrants that the advertisement does not in any way infringe copyright or necessarily represent the views of London Underground or the editorial team. All rights reserved. contravene the provisions of the Trade Descriptions Act. All copy is subject to the approval No part of this magazine may be copied or produced in any form, including photocopying, without of the publishers, who reserve the right to refuse, amend, withdraw, or otherwise deal with the consent of the holder of the copyright. Advertisements or other inserted material are accepted advertisements submitted to them at their absolute discretion and without explanation. All subject to the approval of the publishers and their current terms and conditions. advertisements must comply with the British Code of Advertising Practice.

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Extra help is on the cards E-sy does it New Travel Support Cards are The cards explain about extra disabilities, as this is often a for Pension being trialled by passengers with help that travellers with conditions hidden disability. Fund hidden disabilities. such as autism, learning difficulties “Carrying the card gives travellers or deafness might need. Users much more confidence to use The Pension Fund is always looking for ways to can show the cards to staff. public transport on their own.” enhance communications They contain messages such as ‘I The trial at Stratford, Willesden with members and to take only understand simple instructions’. Green and Wimbledon stations on board their feedback. Speech Therapist Shermeena runs until the end of March, when Many members have Rabbi said: “I think it’s fantastic that feedback will be taken on board questioned why we LU has recognised communication before the cards are launched. spend money printing and posting our newsletters when we already make If you need extra help with your journey on any TfL mode, you can find out how to book it in a Getting Around them available to view London leaflet. It can be downloaded from the TfL website at tfl.gov.uk or you can call 020 7222 1234. online. With this in mind, we have put in place a process to allow 2018 plan on members to opt to view some of the regular the agenda communications such as newsletters, the An updated version of the TfL Annual Review and the Business Plan was announced pensioners’ edition of in October. otm on our website, The Plan sets out how investment instead of receiving paper in front line services and London’s versions. Opting for e-comms critical transport projects will be from the Fund has maintained up to 2018. no effect on other Top of the agenda are the communications you ongoing Tube upgrades, building may receive from TfL Crossrail, extensions to the DLR such as the calendar and and London Overground networks, Christmas card. preparing for and securing a legacy Full details can be found on our website at from the 2012 Games, smoothing Plans unveiled: Transport Commissioner Peter Hendy and Mayor Boris Johnson announced the plans at Northumberland Park depot, where the Mayor also www.tflpensionfund.co.uk traffic flows, leading a revolution in checked out the new stock and chatted to staff. cycling and walking and delivering a greener, cleaner new bus. the London Overground network says TfL needs to provide more Short-term priorities for the • a new cycle hire scheme with than £5 billion of savings by 2018. coming year include: 6,000 hire bicycles across 400 Transport Commissioner Peter Hydrogen • completion of the upgrade central London locations. Hendy said: “The Mayor’s top buses join of the In light of the current financial priorities are to maintain and • the opening of the new pressures on TfL, including improve services while the fleet £1.4 billion extension and upgrade a drop in Tube passenger numbers safeguarding London’s huge Five hydrogen hybrid fuel of the East London line as part of due to the economy, the Plan transport investment programme.” cell buses are set to join the TfL fleet in 2010. The initiative came Solution a step closer when mapped out the Olympic Delivery The refresh of the Tube map Authority granted planning permission for a ready for the new Circle hydrogen refuelling facility line service pattern from in east London. Work is 13 December 2009 also saw due to start early in 2010 the return of some popular and should be complete features. by summer. The River Thames and The buses, for route RV1 between Covent the zone information, which Garden and Tower were removed from the map Gateway, emit nothing published in September 2009 but water vapour, helping in a bid to de-clutter it, are to improve air quality and now back on the revised maps. traffic noise.

3 otm u p g r a d e s Upgrades meet major milestones With numerous upgrade milestones celebrated across the network, 2009 was an important year for London Underground. Testing times: the first train in and out of the new third platform at The biggest single rolling stock Stanmore was used to order in the history of the UK test the in-cab CCTV. rail industry made real progress when the first S stock train was delivered to Neasden depot in October. The train was used at the depot for static testing, where maintenance staff check that the power and other systems are ready to be tested on the line. In the late part of 2009, the train went out for dynamic testing on the during engineering hours. The next train is due to be delivered shortly, and the main fleet will arrive throughout 2010, ready for the exciting launch of the Metropolitan line’s first new trains since 1962 in late 2012. Operational Task Manager Paul Bloomfield said: “I feel a real sense of achievement with the first train’s delivery. carriages that allow passengers to going on behind the scenes, and “We’re so proud and everybody see from one end of the train to customers have had many delays can see the project is moving the other, more space inside and a and periods of engineering works forward.” much more comfortable ride. disrupting their service. The S stock features three large The first production line train “But when passengers travel front windows to provide a lighter, was delivered in December 2009 on the new trains they’ll see a brighter and more pleasant ride after a series of testing with massive difference.” for train operators, as well as a prototypes in both engineering Stock and Signalling Train revolutionary on-board computer and passenger hours. Operator (SSTO) Douglas Awuah system, extra carriage space and After many test rides on the was one of the first to drive the air conditioning. 09TS, Victoria line Upgrades 09TS. He said: “The acceleration The Victoria line is also being Manager Operations Don Hoskyn is much quicker and the braking prepped to receive sparkling said: “I love it – it’s as smooth feels much smoother. I’m one new carriages. The 09 train stock as silk! of five SSTOs trained to operate (09TS) features walk-through “There’s been a lot of work the 09TS and we all feel this is a great chance to make our mark on London Underground.” Major milestone: (from left) Another milestone was Victoria Line Train Operators We all feel this is a great delivered when the first of the Alan Campbell, Paul Dell, chance to make our mark on new mid-tunnel ventilation Douglas Awuah and Jason London Underground.” shafts went live at Drayton Park. Anderson with the 09TS.

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Smooth as silk: the new Victoria line stock.

This Cooling the Tube project is were agreed in December 2009, an integral part of the Victoria including eight days of full line upgrade, as it will make the line closures. environment much cooler to work Further closures will be required and travel in. and LU will continue to urge One project that’s received Tube Lines to confirm both the plenty of publicity is the Jubilee upgrade completion date and line upgrade. This work is the closure programme required continuing in 2010. beyond Easter. A further 22 days of closures Looking to the future, there up to and including Easter 2010 are plenty more upgrades in the pipeline. Work is under way on the Sub-Surface Railway (SSR) to adjust the signalling system to accommodate the new S stock. There are also exciting times ahead for Crossrail. The project to provide a fast link from one side of London to the other is being Stocked up: (from left) Instructor Operator Paul West, Operational Task delivered by the Crossrail team Manager Paul Bloomfield and Instructor Operator Gerald Griffin are ready to go aboard the new S stock. within TfL, working with Network Rail and LU. LU is responsible for central The line upgrades affect directorate was created in LU at London stations such as everyone who works for LU, the end of 2008. It brings together Tottenham Court Road and and have a direct impact on the former Engineering division, Whitechapel. the customer experience. Chief Programmes Office, Metronet A new Line Upgrades and LU’s upgrade teams into one team tasked with delivering the upgrades on all LU lines. Director of Line Upgrades David Waboso said: “We do appreciate that weekend closures to carry out this work do mean disruption for customers. But this is an ambitious, huge programme. It has to be done. “We are really striving to achieve it with the minimum disruption – and we will all think the pain was worth it when we start experiencing the results.”

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Fondly remembereD KEITH BEATTIE to join Unipart in Oxford. at Finchley bus garage for 27 October 2009, aged 63 34 years before taking early Keith was Chief Civil Engineer, THOMAS FRANCIS HEEREY retirement in 1984. He was Chief Engineer and LU Director 2 May 2008, aged 87 also an active trade union for Crossrail. He was known Thomas was an electrician at representative. throughout LT/TfL. Chiswick and then went on to West Ham, Upton Park, Barking KATHLEEN PIGGOTT STANLEY GEORGE and Romford garages. He (née Kelly), BEM BINSTEAD worked for LT for 38 years. 26 September 2009, aged 76 Calverley celebration: Les Calverley, Train Operations Manager Dave 1 October 2009, aged 81 Kathleen worked for many Johnson, Performance Manager Trains Stanley joined LT in 1951. He KEN HENDERSON years at 55 Broadway Jerry Piper and some of the Upminster was selected for training as an 9 September 2009, aged 88 supporting chief officers and team officially name Calverley House. inspector in 1966, which he Ken worked in Railway board members. She also completed. He retired in 1989. Operations. influenced the early careers Les makes a house call of various people who went The train crew accommodation Colin Cornwall JAMES (JIM) LOWNEY on to senior management. at Upminster has a new name – 15 October 2009, aged 82 October 2009, aged 89 Calverley House, after former train Colin worked in the Pension Jim was a bus driver based CHRIS SENIOR operations manager Les Calverley, Fund Office. at Southall and Hanwell bus 25 September 2009, aged 59 who retired in 2009. garages. He was also a bus Chris retired from the Chief Les worked for LU for 47 years. ANDREW GREVES driver in Reading. Engineer’s Group in 2002. His He said: “The decision came as 3 October 2009 previous roles included working a real shock when it was announced Andrew joined LT in 1969 HARRY OLIVER on the company plan and LU at my retirement get-together. and went on to various 17 October 2009, aged 81 safety and fleet manager for It’s a real honour to have a former roles in HR before leaving Harry was a bus mechanic the Central line. workplace named after me – I’m really touched.”

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Two centuries of service The house The Stringer family has clocked up more than 200 years on the Capital’s transport network. that Daniel Dennis Stringer worked at Acton Works for 44 years before he retired in 1987. His father Jesse Stringer spent 44 years at built Golders Green and Morden depots up to 1963, and Jesse’s father Hugh was a motorman on London Underground. Dennis’s three children followed the family tradition. David has spent 37 years with LU, starting as an apprentice at Acton and then moving to the Lifts and Escalators team, where he still works. John also did his apprenticeship at Acton before moving to the experimental shop, leaving in 1994 after 17 years. And Linda Stringer started her career in the Signals team at Acton and then moved to travel information, and is now in her 30th year. Dennis’s second wife Ann Stringer worked at Acton for 11 years from 1968 to 1979. Son Gary spent five years at Heathrow and Hammersmith travel information. Dennis’s cousin Richard Stringer also did After years of holidaying in the Canaries, retired necessary checks. So we had to put together an apprenticeship at Acton. employee Daniel Guinevan and wife Frances a list of instructions with our UK solicitor. And last but not least, brother-in-law decided to buy a house there. But it’s not all “The process brought to mind some of the Stanley Selwood (not a Stringer!) spent eight been plain sailing. attributes necessary when running a project in years as a labourer at Acton. They found a property that was still being LT! These include always assuming the people built, and as the housing market was slowing you’re speaking to know nothing about what In family footsteps down, they negotiated what they thought was you are asking them to do, even if they’ve Retired conductor and driving instructor a fair price for the show house, which was about done it 100 times. And putting everything in Terence Norris followed in his family’s 90 per cent complete when they found it. writing, including the details of the meeting footsteps when he joined London Transport Daniel said: “But the falling value of the you’ve just had. at Seven Kings garage in 1959. pound against the euro meant that as we “Eventually the property became ours – His grandfather James Norris worked at forced the price down in euros, the actual cost as the Spanish solicitor put it, it is totally legal Hackney garage as a bus driver and temporary in sterling was increasing! with water, electricity and a postal address. The driving instructor from 1911, retiring in 1939. “It became vital to fix the exchange rate first thing I did was to put a letter box behind Youngest son Leonard Norris joined with a currency dealer to contain our costs. the front gate – the fact that my birthday was Dalston garage in 1949 as a driver, and “Our estate agent introduced us to a coming up did have something to do with it! stayed with the company until retiring from good English-speaking Spanish solicitor in “We have used the villa for about four Ash Grove garage in 1983. Fuerteventura and, together with our UK months and it still feels like a project rather James’s two oldest sons James and George solicitor, a contract was agreed. However, than a home. There are many jobs still to do Norris both worked for the old Empress Coach under Spanish law solicitors only need to do and I can see us shopping in the UK for some and Bus Company at Cambridge Heath Road, what they are instructed to do – in the UK, time yet, taking heavy suitcases out there with which transferred to LT in 1933. you just expect your solicitor to make all the us and bringing back empty ones!”

People who attended the TfL carol service in Accommodation Improvement Programme, December were treated to the tuneful talents joined three years ago. of the London Transport Industry Choir. “It’s a great way to meet other people who The choir has been going for 60 years. It love singing and to visit places you wouldn’t joined forces with the old British Rail choir normally go to, as we perform at several recently and is open to anyone connected events throughout the year,” said Bob. with the transport industry, including “If you enjoy putting on a great retired staff. performance and have a good voice, this Its regular membership of around 30 can could be for you.” Going for swell to 50 for the annual carol service at The choir includes men and women and a song St Martin-in-the-Fields, Trafalgar Square. is always on the lookout for more voices. If Bob Aley, Project Sponsor and you’d like to find out more, contact Bob Aley Development Manager for the Operational on 020 7918 4706.

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Frequently Have Asked Questions Your Say Thank you to everyone who has sent us a letter. We do read them all, but due to limited This issue we feature a selection of the space we are only able to publish a selection each time. If you would like to write to us most frequently asked or raise an issue, send your letters to: otm pensioners’ letters, AB Publishing, 24-26 Great questions to the Staff Suffolk Street, London SE1 0UE or email [email protected] marking your email otm Travel office – it might pensioners’ edition. We look forward to hearing from you. save you a call!

Ticket troubles I must pay £50 (out of my pension) Conducting a search Q: Can I still receive I have noticed on the automatic and to get my records copied I Former bus driver Martyn an ATOC free ticket on ticket machines at National Rail must travel to London to collect Childs would like to trace National Rail in retirement stations that holders of cards such them – when I struggle to walk to conductor Robert McConnell. every calendar year? as over 60s railcards and forces my bedroom. The pair became firm friends A: Free tickets are only cards can buy their tickets from To read otm, I must pay £12. at Sidcup garage between eligible in retirement if you the machine, but those of us who Why can’t we have a website 1965 and 1967 and Robert was continue to hold a valid hold PTAC have to buy our tickets where we can read it, saving Martyn’s best man. Martyn left 1st Class National Rail Privilege from the ticket office. postal charges and paper and LT in 1967. Ticket Authority Card (PTAC) At times this causes problems print? If you can help, drop us in retirement, irrespective of as transactions can involve big Some of us retired staff like a line here at otm – details where you worked within TfL delays because of the large to keep in touch with our old above. or its subsidiary companies. queues. colleagues to see how they are It would be a lot easier if we getting on. Q: From 2 January 2010, could buy our privilege tickets from Tom Davies Information is out of site is our Retired Oyster card the machine like everyone else. On page 2 of the last issue, valid on National Rail John McGraw, retired duty The TfL Pension Fund covers Niki Malik reported that staff Services? station manager the cost of medical reports the travel information is available Trustees require to determine A: No, your Retired Oyster on www.tflpensionfund.co.uk card is not valid on National This question has been raised whether a member qualifies But this site does not Rail services – this is for before, and it’s a nice idea, but for ill-health benefits. Only in exist. Instead you are fare-paying customer Oyster unfortunately it’s not a simple exceptional circumstances, for redirected to http://www. cards only as they hold pay change to make. example if a member failed to tfl.gov.uk/corporate/5808. as you go (PAYG) Oyster Ticket machines are managed attend an agreed appointment aspx where there is a link cards where they add credit by the relevant train operating for this purpose without prior to the Pension Fund site, to their Oysters. You must company for that station to notice, would the member but the information there adhere to your current provide the most commonly possibly be asked to contribute. is confined to pensions Conditions of Use for your used tickets. They are limited to Individuals with particular matters (not surprisingly!). Retired Oyster card. ticket types and destinations, concerns about this issue are Where is the travel and relieve pressure on queues advised to contact the Fund information? Q: Can we use our PTACs at ticket offices. Unlike other Office direct on 020 7918 3792. Alan Bloomfield on the High Speed services railcards, PTACs allow a discount With regard to otm, retired on Southeastern? at a privilege rate and one of staff receive the pensioner For most members, a A: Yes, you can now use the the conditions is that the PTAC version of otm completely free web address such as High Speed 1 service, but only acts as the photocard to confirm of charge. The pensioner version www.tflpensionfund. if you hold a valid PTAC card eligibility – hence the need to go contains a mix of the highlights co.uk is easier to for National Rail. However, to the ticket office at the time from the main staff edition and remember. The there are a number of of purchase. news we think relevant and technically correct URL restrictions on the trains you Elaine Horwood, Staff Travel useful to readers. is http://www.tfl.gov.uk/ can use – these are listed on The main staff edition is microsites/pensions/home. the Staff Travel page of For the record sent to current employees asp. We do agree with the Pension Fund website at I lost my job as a duty station only. If retired staff wish to you and are looking at www.tflpensionfund.co.uk or manager on the Jubilee line when receive the employee version, making it easier to access you can call Staff Travel on I became ill. Since then, a couple we ask them to pay £1 per the Staff Travel site. 0800 015 5073. of things have cropped up. issue towards the cost of To get my own medical records, production and postage.

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