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Striving for Excellence“ Drückt Dies Treffend Aus: Wir Wollen in Unserer Branche Maßstäbe Setzen – Zum Wohl Unserer Aktionärinnen Und Aktionäre Und Aller Stakeholder

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Striving for Excellence“ Drückt Dies Treffend Aus: Wir Wollen in Unserer Branche Maßstäbe Setzen – Zum Wohl Unserer Aktionärinnen Und Aktionäre Und Aller Stakeholder lufthansagroup.com lufthansagroup.com/investor-relations STRIVING FOR EXCELLENCE Geschäftsbericht 2018 Die Lufthansa Group Die Lufthansa Group ist ein weltweit operierender Luftverkehrs­ konzern. Sie setzt sich aus den Geschäftsfeldern Network Airlines, Eurowings sowie den Aviation Services zusammen. T001 KENNZAHLEN LUFTHANSA GROUP 1) 2018 2017 Veränderung in % Umsatz und Ergebnis Umsatzerlöse Mio. € 35.844 35.579 1 2) davon Verkehrserlöse Mio. € 28.103 28.399 – 1 3) Operative Aufwendungen Mio. € 35.466 35.355 0 4) Adjusted EBITDA Mio. € 5.016 5.009 0 Adjusted EBIT Mio. € 2.836 2.969 – 4 EBIT Mio. € 2.974 3.297 – 10 Konzernergebnis Mio. € 2.163 2.340 – 8 Kennzahlen zu Bilanz und Kapitalflussrechnung Bilanzsumme Mio. € 38.213 35.778 7 Eigenkapitalquote % 25,1 25,5 – 0,4 P. Nettokreditverschuldung Mio. € 3.489 2.884 21 Pensionsrückstellungen Mio. € 5.865 5.116 15 Operativer Cashflow Mio. € 4.109 5.368 – 23 Investitionen (brutto) 5) Mio. € 3.757 3.474 8 Free Cashflow Mio. € 250 2.117 – 88 Rentabilitäts- und Wertschaffungskennzahlen Adjusted EBITDA-Marge % 14,0 14,1 – 0,1 P. Adjusted EBIT-Marge % 7,9 8,3 – 0,4 P. EBIT-Marge % 8,3 9,3 – 1,0 P. ROCE % 11,1 13,2 – 2,1 P. Adjusted ROCE % 10,6 11,9 – 1,3 P. Lufthansa Aktie Jahresschlusskurs € 19,70 30,72 – 36 Ergebnis pro Aktie € 4,58 4,98 – 8 Dividendenvorschlag € 0,80 0,80 0 Leistungsdaten 6) Flüge Anzahl 1.228.920 1.128.745 9 Fluggäste Tsd. 142.335 129.345 10 Angebotene Sitzkilometer Mio. 349.489 322.875 8 Verkaufte Sitzkilometer Mio. 284.561 261.149 9 Sitzladefaktor % 81,4 80,9 0,5 P. Angebotene Fracht-Tonnenkilometer Mio. 16.431 15.754 4 Verkaufte Fracht-Tonnenkilometer Mio. 10.907 10.819 1 Fracht-Nutzladefaktor % 66,4 68,7 – 2,3 P. Mitarbeiter Mitarbeiter zum Stichtag Anzahl 135.534 129.424 5 Mitarbeiter im Jahresdurchschnitt Anzahl 134.330 128.856 4 1) Die hier und im weiteren Bericht dargestellten Kennzahlen für 2017 und 2018 enthalten Effekte aus der Erstanwendung neuer Rechnungslegungsstandards und weiteren Veränderungen in der Rechnungslegung. Details dazu sind auf ↗ .S. 29 f des vorliegenden Geschäftsberichts erläutert. Im Kapitel „Ertrags-, Finanz- und Vermögenslage“ (↗ .S. 29 ff ) sind wesentliche Kennzahlen und deren Entwicklung zusätzlich ohne diese Effekte dargestellt, um den Vergleich mit der Finanzberichterstattung des Vorjahres zu erleichtern. 2) Ohne IFRS 15-Effekt: 6 %. 3) Ohne IFRS 15-Effekt: 7 %. 4) Ohne IFRS 15-Effekt: 7 %. 5) Ohne Erwerb von Anteilen. 6) Vorjahreszahlen angepasst. Veröffentlichungstag: 14. März 2019. Geschäftsfelder NETWORK AIRLINES T002 NETWORK AIRLINES 2018 Verände- Zum Geschäftsfeld Network Airlines gehören die rung in % Fluggesellschaften Lufthansa German Airlines, Umsatz Mio. € 22.719 5 1) SWISS und Austrian Airlines. Die Network Airlines davon Verkehrserlöse Mio. € 20.877 5 1) bieten ihren Passagieren ein Premium-Angebot Adjusted EBIT Mio. € 2.429 6 und durch die Multi-Hub-Strategie ein umfassen- Adjusted EBIT-Marge % 10,7 0,9 P. des Streckenangebot bei gleichzeitig höchster Adjusted ROCE % 19,4 1,1 P. Reiseflexibilität. Segmentinvestitionen Mio. € 2.573 25 Mitarbeiter zum 31.12. Anzahl 51.778 3 1) Ohne IFRS 15-Effekt. EUROWINGS T003 EUROWINGS 2018 Verände- Das Geschäftsfeld Eurowings setzt sich aus rung in % den Flugbetrieben Eurowings, Germanwings, Umsatz Mio. € 4.230 19 1) Eurowings Europe und Brussels Airlines zusam- davon Verkehrserlöse Mio. € 4.118 20 1) men. Darüber hinaus zählt die Beteiligung an Adjusted EBIT Mio. € – 231 SunExpress zu diesem Geschäftsfeld. Adjusted EBIT-Marge % – 5,5 – 7,0 P. Adjusted ROCE % – 8,2 – 11,0 P. Segmentinvestitionen Mio. € 515 – 47 Mitarbeiter zum 31.12. Anzahl 9.255 23 1) Ohne IFRS 15-Effekt. G01 Anteil der Geschäftsfelder am Konzernaußenumsatz in % Weitere Gesellschaften und Konzernfunktionen 2 Catering 7 Logistik 7 Technik 11 Eurowings 12 61 Network Airlines Zahlen 2018 LOGISTIK T004 LOGISTIK 2018 Verände- Lufthansa Cargo ist der Spezialist für das rung in % 35.844 Logistikgeschäft der Lufthansa Group. Die Umsatz in Mio. € Umsatz Mio. € 2.713 7 Frachterflotte bestand zum Geschäftsjahres- davon Verkehrserlöse Mio. € 2.550 7 ende aus fünf Flugzeugen vom Typ Boeing Adjusted EBIT Mio. € 268 2 777F und zwölf Boeing MD– 11F. Neben eigenen Adjusted EBIT-Marge % 9,9 – 0,5 P. und gecharterten Frachterkapazitäten werden Adjusted ROCE % 14,6 – 1,6 P. auch die Frachträume der Passagierflug- 2.836 Segmentinvestitionen Mio. € 374 373 zeuge von Lufthansa German Airlines, Austrian Mitarbeiter zum 31.12. Anzahl 4.505 0 Adjusted EBIT in Mio. € Airlines, Brussels Airlines, SunExpress sowie der Eurowings-Langstreckenflüge vermarktet. 3.757 Investitionen in Mio. € TECHNIK T005 TECHNIK 2018 Verände- Lufthansa Technik ist der global führende rung in % herstellerunabhängige Anbieter von Wartungs-, Umsatz Mio. € 5.918 10 Reparatur- und Überholungsleistungen 250 davon Außenumsatz Mio. € 3.812 7 (Maintenance, Repair & Overhaul – MRO) für Free Cashflow in Mio. € Adjusted EBIT Mio. € 425 2 zivile, kommerziell betriebene Flugzeuge. Die Adjusted EBIT-Marge % 7,2 – 0,5 P. Lufthansa Technik AG betreut weltweit mehr Adjusted ROCE % 7,1 – 0,6 P. als 850 Kunden, darunter neben Airlines auch Segmentinvestitionen Mio. € 241 3 Hersteller, Flugzeug-Leasinggesellschaften Mitarbeiter zum 31.12. Anzahl 23.219 8 und VIP-Jet-Betreiber. 10,6 Adjusted ROCE in % CATERING T006 CATERING 2018 Verände- Die LSG Group bietet ein vollständiges Portfo- rung in % lio von Produkten und Dienstleistungen rund Umsatz Mio. € 3.217 0 um den Bordservice an. Sie verfügt über starke davon Außenumsatz Mio. € 2.499 – 2 unabhängige Expertenmarken. LSG Sky Chefs Adjusted EBIT Mio. € 115 74 bietet Catering für Fluggesellschaften und Adjusted EBIT-Marge % 3,6 1,5 P. Zugbetreiber sowie die Bewirtschaftung von Adjusted ROCE % 6,9 3,0 P. Lounges an. Sie ist an 205 Flughäfen weltweit Segmentinvestitionen Mio. € 79 – 6 für mehr als 300 Fluggesellschaften und eine Mitarbeiter zum 31.12. Anzahl 35.512 3 wachsende Zahl europäischer Bahnbetreiber präsent. Kennzahlen Die Lufthansa Group im Überblick INHALT 2 An unsere Aktionäre 2 Brief des Vorstands 5 Bericht des Aufsichtsrats 9 Lufthansa Aktie 12 Zusammengefasster Lagebericht 13 Grundlagen des Konzerns 13 Geschäftstätigkeit und Konzernstruktur 13 Ziele und Strategien 20 Flotte und Streckennetz 21 Mitarbeiter 23 Forschung und Entwicklung 23 Rechtliche und regulatorische Einflussfaktoren 24 Wirtschaftsbericht 24 Gesamtwirtschaftliche Lage 25 Branchenentwicklung 27 Geschäftsverlauf 29 Ertrags-, Finanz- und Vermögenslage 38 Zielerreichung und Gesamtaussage des Vorstands zur wirtschaftlichen Lage 41 Geschäftsfelder 41 Geschäftsfeld Network Airlines 48 Geschäftsfeld Eurowings 51 Geschäftsfeld Logistik 54 Geschäftsfeld Technik 57 Geschäftsfeld Catering 59 Weitere Gesellschaften und Konzernfunktionen 61 Chancen- und Risikobericht 75 Prognosebericht 79 Corporate Governance 94 Erläuterungen zum Einzelabschluss der Deutschen Lufthansa AG (HGB) 99 Konzernabschluss 206 Zusammengefasster nichtfinanzieller Bericht 229 Weitere Informationen 230 Zehn-Jahres-Übersicht 234 Glossar 236 Grafik- und Tabellenverzeichnis 238 Impressum/Kontakt Finanzkalender 2019 und Disclaimer 2 AN UNSERE AKTIONÄRE LUFTHANSA GROUP GESCHÄFTSBERICHT 2018 Brief des Vorstands Der Vorstand Deutsche Lufthansa AG Harry Hohmeister Ulrik Svensson Carsten Spohr Bettina Volkens Detlef Kayser Thorsten Dirks Vorstandsmitglied Vorstandsmitglied Vorstands- Vorstandsmitglied Vorstandsmitglied Vorstandsmitglied Chief Commercial Ressort Finanzen vorsitzender und Arbeitsdirektorin Ressort Airline Ressort Eurowings Officer Ressort Personal Resources Geb. 1961, B. Sc. Geb. 1966, Diplom- Geb. 1963, Diplom- Network Airlines und Recht & Operations in Economics, Wirtschaftsingenieur, Ingenieur, Vorstands- Standards Geb. 1964, Luft- Vorstands mitglied seit 1. Mai 2014 Geb. 1963, Juristin, mitglied seit 2017, bei verkehrs kaufmann, seit 2017, bei der Vorstands- Vorstandsmitglied Geb. 1965, Luft- und der Lufthansa Group Vorstandsmitglied Lufthansa Group vorsitzender, seit 2013, bei der Raumfahrttechniker, seit 2017 seit 2013, bei der seit 2017 Vorstandsmitglied Lufthansa Group Vorstands mitglied Lufthansa Group seit 2011, bei der seit 2012 seit 2019, bei der seit 1985 Lufthansa Group Lufthansa Group seit 1994 seit 2016 AN UNSERE AKTIONÄRE LUFTHANSA GROUP GESCHÄFTSBERICHT 2018 3 Brief des Vorstands Sehr geehrte Damen und Herren, vor einem Jahr haben wir an dieser Stelle über das 100-jährige Bestehen unseres Markensymbols, des Kranichs, gesprochen, das mit dem erfolgreichsten Jahr unserer Firmengeschichte zusammenfiel. Mit der Auffrischung unseres Erscheinungsbilds haben wir ein neues Kapitel in der Geschichte der Lufthansa Group aufgeschlagen. Das moderne Design verkörpert die Verbindung von Tradition und Innovation und unterstreicht unseren Anspruch, in unserer Branche Maßstäbe zu setzen. Unsere Finanzergebnisse im Jahr 2018 haben diesen Anspruch erfüllt: Die Lufthansa Group hat als eines der wenigen Unternehmen in der Branche die am Jahresanfang gesteckten Ziele erreicht. Trotz zahlreicher Heraus- forderungen lag das Ergebnis beinahe auf Vorjahresniveau. Integrationskosten bei Eurowings im Zusammenhang mit der Übernahme wesentlicher Teile von Air Berlin, Unregelmäßigkeiten im Flugbetrieb und deutlich höhere Treibstoffkosten summierten sich zu einer massiven finanziellen Belastung. Durch profitables Wachstum und Effizienzverbesserungen konnten wir diese Belastung aber weitestgehend kompensieren. In diesem schwierigen Umfeld haben sich vor allem die Network Airlines erfolgreich entwickelt.
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