GESCHÄFTSBERICHT 2017 Brief Des Vorstands

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GESCHÄFTSBERICHT 2017 Brief Des Vorstands GESCHÄFTSBERICHT 2017 lufthansagroup.com lufthansagroup.com/investor-relations Geschäftsfelder NETWORK AIRLINES T002 NETWORK AIRLINES 2017 Verände- Zum Geschäftsfeld Network Airlines gehören die rung in % Fluggesellschaften Lufthansa German Airlines, Umsatz Mio. € 23.317 6,6 SWISS und Austrian Airlines. Die Network davon Verkehrserlöse Mio. € 21.538 6,6 Airlines bieten ihren Passagieren ein Premium- Adjusted EBIT Mio. € 2.263 45,5 Angebot und durch die Multi-Hub-Strategie Adjusted EBIT-Marge % 9,7 2,6 P. ein umfassendes Streckenangebot bei gleich- Adjusted ROCE % 17,1 6,0 P. zeitig höchster Reiseflexibilität. EACC Mio. € 1.622 48,9 Segmentinvestitionen Mio. € 1.738 19,7 Mitarbeiter zum 31.12. Anzahl 50.190 0,4 POINT-TO-POINT AIRLINES T003 POINT-TO-POINT AIRLINES 2017 Verände- Zum Geschäftsfeld Point-to-Point Airlines rung in % zählen die Flugbetriebe der Eurowings Group Umsatz Mio. € 4.041 96,2 (Eurowings, Germanwings, Eurowings Europe) davon Verkehrserlöse Mio. € 3.927 91,7 sowie Brussels Airlines und die Beteiligung Adjusted EBIT Mio. € 94 an SunExpress. Die Point-to-Point Airlines Adjusted EBIT-Marge % 2,3 7,3 P. bieten ein inno vatives und wettbewerbsfähiges Adjusted ROCE % 4,2 12,2 P. Angebot für preissensible und serviceorien- EACC Mio. € – 63 – 49,2 tierte Kunden im wachsenden Segment der Segmentinvestitionen Mio. € 939 134,2 Direktverkehre. Mitarbeiter zum 31.12. Anzahl 7.501 114,7 G01 Anteil der Geschäftsfelder am Konzernaußenumsatz in % Weitere Gesellschaften und Konzernfunktionen 0,8 Logistik 7,0 Catering 7,2 Technik 10,0 Point-to-Point Airlines 11,4 63,6 Network Airlines Zahlen 2017 LOGISTIK T004 LOGISTIK 2017 Verände- Lufthansa Cargo ist der Spezialist für das rung in % 35,6 Logistikgeschäft der Lufthansa Group. Umsatz in Mrd. € Umsatz Mio. € 2.524 21,1 Die Frachterflotte bestand zum Geschäfts- davon Verkehrserlöse Mio. € 2.373 19,5 jahresende aus fünf Flugzeugen vom Typ Adjusted EBIT Mio. € 242 Boeing 777F und zwölf Boeing MD-11F. Neben Adjusted EBIT-Marge % 9,6 12,0 P. eigenen und gecharterten Frachterkapazitäten Adjusted ROCE % 15,5 18,9 P. werden insbesondere auch die Frachträume 2.973 EACC Mio. € 128 der Passagierflugzeuge von Lufthansa Segmentinvestitionen Mio. € 39 34,5 Adjusted EBIT in Mio. € German Airlines, Austrian Airlines sowie der Mitarbeiter zum 31.12. Anzahl 4.511 – 1,2 Eurowings-Langstreckenflüge vermarktet. 3.005 Investitionen in Mio. € TECHNIK T005 TECHNIK 2017 Verände- Lufthansa Technik ist der global führende rung in % herstellerunabhängige Anbieter von Wartungs-, Umsatz Mio. € 5.404 5,1 Reparatur- und Überholungsleistungen 2.253 davon Außenumsatz Mio. € 3.568 1,5 (Maintenance, Repair & Overhaul – MRO) für Free Cashflow Adjusted EBIT Mio. € 415 1,0 zivile, kommerziell betriebene Flugzeuge. in Mio. € Adjusted EBIT-Marge % 7,7 – 0,3 P. Die Angebotspalette erstreckt sich über unter- Adjusted ROCE % 7,7 – 0,9 P. schiedlich strukturierte Produkte und Produkt- EACC Mio. € 147 3,5 kombinationen, von der Reparatur einzelner Segmentinvestitionen Mio. € 233 7,9 Geräte über Beratungsleistungen bis hin zur Mitarbeiter zum 31.12. Anzahl 21.502 3,2 vollintegrierten Versorgung ganzer Flotten. 11,6 Adjusted ROCE in % CATERING T006 CATERING 1.758 2017 Verände- EACC in Mio. € Die LSG Group bietet ein komplettes Portfolio rung in % von Produkten rund um den Bordservice an. Umsatz Mio. € 3.219 0,8 Mit der etablierten Marke LSG Sky Chefs, dem davon Außenumsatz Mio. € 2.556 0,2 weltweit größten Küchen-Netzwerk und ihrer Adjusted EBIT Mio. € 66 – 36,5 Expertise ist sie Branchenführer für hochwer- Adjusted EBIT-Marge % 2,1 – 1,2 P. tige Bordverpflegung. Das Unternehmen ist 154,4 Adjusted ROCE % 3,9 – 2,1 P. mit 198 Betrieben und über zahlreiche Partner- Total Shareholder EACC Mio. € – 17 13,3 schaften an 205 Flughäfen der Welt präsent. Return in % Segmentinvestitionen Mio. € 84 15,1 Mitarbeiter zum 31.12. Anzahl 34.563 – 2,7 Kennzahlen Die Lufthansa Group im Überblick Die Lufthansa Group Die Lufthansa Group ist der weltweit führende Aviation-Konzern. Das Unternehmensportfolio besteht aus den Network Airlines, Point-to-Point Airlines und Aviation Services. T001 KENNZAHLEN LUFTHANSA GROUP 2017 2016 Veränderung in % Umsatz und Ergebnis Umsatzerlöse Mio. € 35.579 31.660 12,4 davon Verkehrserlöse Mio. € 28.399 24.661 15,2 EBITDA Mio. € 5.362 4.065 31,9 EBIT Mio. € 3.310 2.275 45,5 Adjusted EBIT Mio. € 2.973 1.752 69,7 Konzernergebnis Mio. € 2.364 1.776 33,1 Kennzahlen zu Bilanz und Kapitalflussrechnung Bilanzsumme Mio. € 36.267 34.697 4,5 Eigenkapitalquote % 26,5 20,6 5,9 P. Nettokreditverschuldung Mio. € 2.884 2.701 6,8 Pensionsrückstellungen Mio. € 5.116 8.364 – 38,8 Operativer Cashflow Mio. € 5.035 3.246 55,1 Investitionen (brutto) Mio. € 3.005 2.236 34,4 Free Cashflow Mio. € 2.253 1.138 98,0 Rentabilitäts- und Wertschaffungskennzahlen EBITDA-Marge % 15,1 12,8 2,3 P. EBIT-Marge % 9,3 7,2 2,1 P. Adjusted EBIT-Marge % 8,4 5,5 2,9 P. ROCE % 12,8 9,0 3,8 P. Adjusted ROCE % 11,6 7,0 4,6 P. EACC Mio. € 1.758 817 115,1 Lufthansa Aktie Jahresschlusskurs € 30,72 12,27 150,4 Ergebnis pro Aktie € 5,03 3,81 32,0 Dividendenvorschlag € 0,80 0,50 60,0 Leistungsdaten 1) Flüge Anzahl 1.130.008 1.021.919 10,6 Fluggäste Tsd. 130.040 109.673 18,6 Angebotene Sitzkilometer Mio. 322.821 286.555 12,7 Verkaufte Sitzkilometer Mio. 261.156 226.639 15,2 Sitzladefaktor % 80,9 79,1 1,8 P. Angebotene Fracht-Tonnenkilometer Mio. 15.619 15.117 3,3 Verkaufte Fracht-Tonnenkilometer Mio. 10.819 10.071 7,4 Fracht-Nutzladefaktor % 69,3 66,6 2,7 P. Mitarbeiter Mitarbeiter zum Stichtag Anzahl 129.424 124.306 4,1 Mitarbeiter im Jahresdurchschnitt Anzahl 128.856 123.287 4,5 1) Vorjahreszahlen angepasst. Veröffentlichungstag: 15. März 2018. INHALT 2 An unsere Aktionäre 2 Brief des Vorstands 6 Bericht des Aufsichtsrats 9 Lufthansa Aktie 12 Zusammengefasster Lagebericht 13 Grundlagen des Konzerns 13 Geschäftstätigkeit und Konzernstruktur 14 Ziele und Strategien 20 Flotte und Streckennetz 24 Mitarbeiter 25 Forschung und Entwicklung 25 Rechtliche und regulatorische Einflussfaktoren 26 Wirtschaftsbericht 26 Gesamtwirtschaftliche Lage 27 Branchenentwicklung 29 Geschäftsverlauf 32 Ertrags-, Finanz- und Vermögenslage 40 Zielerreichung und Gesamtaussage des Vorstands zur wirtschaftlichen Lage 42 Geschäftsfelder 43 Geschäftsfeld Network Airlines 50 Geschäftsfeld Point-to-Point Airlines 53 Geschäftsfeld Logistik 56 Geschäftsfeld Technik 59 Geschäftsfeld Catering 62 Weitere Gesellschaften und Konzernfunktionen 64 Chancen- und Risikobericht 78 Prognosebericht 83 Corporate Governance 97 Erläuterungen zum Einzelabschluss der Deutschen Lufthansa AG (HGB) 101 Konzernabschluss 201 Zusammengefasster nichtfinanzieller Bericht 217 Weitere Informationen 218 Zehn-Jahres-Übersicht 222 Glossar 224 Grafik- und Tabellenverzeichnis 226 Impressum / Kontakt Finanzkalender 2018 / 2019 und Disclaimer 2 AN UNSERE AKTIONÄRE LUFTHANSA GROUP GESCHÄFTSBERICHT 2017 Brief des Vorstands Der Vorstand Deutsche Lufthansa AG HARRY HOHMEISTER DR. BETTINA VOLKENS CARSTEN SPOHR ULRIK SVENSSON THORSTEN DIRKS Vorstandsmitglied Vorstandsmitglied Vorstandsvorsitzender Vorstandsmitglied Vorstandsmitglied Ressort Hub Management und Arbeitsdirektorin Ressort Finanzen Ressort Eurowings und Geb. 1966, Diplom- Ressort Personal Aviation Services Geb. 1964, Luftverkehrs- Wirtschaftsingenieur, Geb. 1961, B. Sc. in und Recht kaufmann, Vorstands- seit 1. Mai 2014 Economics, Vorstands- Geb. 1963, Diplom- mitglied seit 2013, bei Geb. 1963, Juristin, Vorstandsvorsitzender, mitglied seit 2017, bei Ingenieur, Vorstands- der Lufthansa Group Vorstandsmitglied Vorstandsmitglied der Lufthansa Group mitglied seit 2017, bei seit 1985 seit 2013, bei der seit 2011, bei der seit 2017 der Lufthansa Group Lufthansa Group Lufthansa Group seit 2017 seit 2012 seit 1994 AN UNSERE AKTIONÄRE LUFTHANSA GROUP GESCHÄFTSBERICHT 2017 3 Brief des Vorstands Sehr geehrte Damen und Herren, der Lufthansa Kranich, seit jeher unser Markensymbol, feiert in diesem Jahr sein 100-jähriges Bestehen. Ein solches Jubiläum ist immer auch ein guter Anlass für eine Rückschau und den Blick nach vorne. Hinter uns liegt eine lange, oft auch wechselvolle und immer sehr bewegte Geschichte, die geprägt war von kontinuierlichem Wachstum und unserem Anspruch, Tradition und Innovation gleichermaßen zu leben. Wir haben zu allen Zeiten Veränderungen vorangetrieben und gleichzeitig an Bewährtem festgehalten. Das 100-jährige Jubiläum des Kranichs haben wir zum Anlass genommen, auch unser Erscheinungsbild aufzufrischen. Dies ist vielleicht das sichtbarste Zeichen der Modernisierung der Lufthansa Group. Dazu passend haben wir 2017 als das erfolgreichste Jahr in der Geschichte der Lufthansa Group abgeschlossen: Noch nie sind so viele Passagiere mit den Airlines unserer Gruppe geflogen, noch nie haben wir mehr Umsatz mit Spezial- und Expressfracht erwirtschaftet. Noch nie wurden so viele Flugzeuge von Lufthansa Technik gewartet und noch nie hat unsere Catering-Gesellschaft LSG so viele Mahlzeiten zubereitet. All das stimmt uns zuversichtlich, den richtigen Weg für die Lufthansa Group eingeschlagen zu haben. Dies ist von besonderer Bedeutung, weil unsere Industrie gerade einen tiefgreifenden strukturellen Verände- rungsprozess durchläuft. Schwächere Wettbewerber scheiden aus dem Markt aus und die für die Branche so wichtige und längst überfällige Konsolidierung schreitet voran. Gerade in den Heimatmärkten der Lufthansa Group verändert sich der Wettbewerb deutlich. Davon werden die Passagier-Airlines langfristig profitieren. Die wesent- lichen Treiber für die sehr gute Ergebnisentwicklung
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