GESCHÄFTSBERICHT 2017 Brief Des Vorstands
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Lufthansa Micro Focus® Quality Center on Saas Delivers a Fresh Impetus for Application Testing at Lufthansa
Customer Success Story Application Delivery Management Lufthansa Micro Focus® Quality Center on SaaS delivers a fresh impetus for application testing at Lufthansa. Overview system. Each step of the process must work in Lufthansa ranks among the top ten airlines in the perfect harmony. First, the passenger’s iden- world in terms of size and is the second largest tity is verified; this data is then compared to European airline. From its Frankfurt and Munich that on the reservation system. This is followed At a Glance hubs, Lufthansa flies to 202 destinations in 78 by the seat reservation process, calculating air countries. Besides its passenger business, the miles in the Miles & More system, and mak- ■ Industry aviation group comprises divisions for cargo, ing adjustments in the catering system for any Aerospace & Defense aircraft maintenance, IT and catering. special requests. If a suitcase is checked in, it is weighed, assigned to the passenger, and then ■ Location Cologne, Germany Challenge sent on its way to the airplane via the airport’s conveyor system. Finally, the passenger re- Today, an airline passenger can check in for ■ Challenge their flight with just a couple of taps on a ceives their boarding card with all the relevant flight information. To provide departments with tools for software mobile phone, by pressing a few buttons at testing and test management without accruing the automatic check-in machine, or having a high internal costs for IT. short conversation with the staff at the check- Lufthansa’s check-in system has more than in desk. The airlines’ goal is for this to be a 160 interfaces to other IT systems; both to in- ■ Products and Services simple, pain-free experience for passengers; ternal systems and to the systems of external Secured Quality Center licenses in a such simplicity depends on a highly complex partners such as airports. -
Onboard Retail LSG Sky Chefs – Catering And
LETTER FROM THE EXECUTIVE BOARD AN INDUSTRY-LEADING NETWORK THE LSG GROUP - POSITIONING04 A GLANCE AT THE OPERATIONS 30 MARKET ENVIRONMENT06 CULINARY EXCELLENCE 32 PRODUCT PORTFOLIO08 ENVIRONMENTAL MANAGEMENT 34 STRATEGIC TRANSFORMATION10 PROVEN EXCELLENCE 38 COURSE OF BUSINESS18 OUTLOOK 40 FINANCIAL PERFORMANCE20 CONSOLIDATED INCOME STATEMENT 42 WORLDWIDE PRESENCE24 44KEY FIGURES 25 45 We look forward LETTER FROM THE EXECUTIVE BOARD to exploring with Dear reader, Once again, we gratefully look back at another year of growth Significant steps have been taken in the transformation of the for our industry. Despite looming turbulence over the world‘s LSG Group. Today, we are able to offer a complete portfolio of you. economy, developments in our key areas of activities – air and products and services for a variety of industries. In the backend, rail travel, as well as convenience retail – were positive around we are changing our operational landscape to become even more the globe. This has certainly laid a solid foundation for the flexible through a market-oriented mix of production modules continued good performance achieved by our company. and tailored logistics. And, most importantly, the processes throughout our value chain are progressively growing in The relative stability of our environment has allowed us to focus consistency, leading to higher efficiency. on the improvement of our processes in terms of standardization, sharing of best practices and learning from each other. Thus, Moving forward, we will concentrate on taking advantage of in addition to a satisfying financial result, we have also attained the multiple opportunities offered by digitalization in creating a remarkable operational standard underlined by quality and new products and applications, facilitating our workflows and sustainability. -
Annual Report 2015
Consistently safeguarding the future Annual Report 2015 Lufthansa Group The Lufthansa Group is the world’s leading aviation group. Its portfolio of companies consists of hub airlines, point-to-point airlines and aviation service companies. Its combination of business segments makes the Lufthansa Group a globally unique aviation group whose integrated value chain not only offers financial synergies but also puts it in a superior position over its competitors in terms of know-how. Key figures Lufthansa Group 2015 2014 Change in % Revenue and result Total revenue €m 32,056 30,011 6.8 of which traffic revenue €m 25,322 24,388 3.8 EBIT1) €m 1,676 1,000 67.6 Adjusted EBIT €m 1,817 1,171 55.2 EBITDA1) €m 3,395 2,530 34.2 Net profit / loss €m 1,698 55 2,987.3 Key balance sheet and cash flow statement figures Total assets €m 32,462 30,474 6.5 Equity ratio % 18.0 13.2 4.8 pts Net indebtedness €m 3,347 3,418 – 2.1 Cash flow from operating activities €m 3,393 1,977 71.6 Capital expenditure (gross) €m 2,569 2,777 – 7.5 Key profitability and value creation figures EBIT margin % 5.2 3.3 1.9 pts Adjusted EBIT margin % 5.7 3.9 1.8 pts EBITDA margin 1) % 10.6 8.4 2.2 pts EACC €m 323 – 223 ROCE % 7.7 4.6 3.1 pts Lufthansa share Share price at year-end € 14.57 13.83 5.3 Earnings per share € 3.67 0.12 2,958.3 Proposed dividend per share € 0.50 – Traffic figures 2) Passengers thousands 107,679 105,991 1.6 Freight and mail thousand tonnes 1,864 1,924 – 3.1 Passenger load factor % 80.4 80.1 0.3 pts Cargo load factor % 66.3 69.9 – 3.6 pts Flights number 1,003,660 1,001,961 0.2 Employees Average number of employees number 119,559 118,973 0.5 Employees as of 31.12. -
Valuation Of
Valuation of and the Changing Market Environment Following the Insolvency of Airberlin Program: MSc Applied Economics and Finance Authors: Karen Patricia Steffe (Student number: 106981) Maria Frederiksen (Student number: 57417) Supervisor: Bo Danø Date of submission: 15th of May, 2018 Master Thesis Copenhagen Business School 2018 Number of pages: 114 Executive Summary This master thesis is a valuation of Lufthansa Group as of December 31st, 2017 in light of the changing market environment driven by the insolvency of airberlin Group. Objective The airline industry is at constant change § The objective of this Some structural challenges increasingly define the business master thesis is to environment for Lufthansa with large implications on the corporate evaluate the share price of Lufthansa Group within agenda. Since the liberalization of the EU flight market, competition its current market position significantly increased. The entry of Low Cost Carriers as well as and to give an outlook on ongoing consolidation in the sector puts high pressure on ticket industry changes prices, while costs are driven by fuel expenses as well as following the insolvency employees’ salaries and wages. of airberlin. Insolvency of airberlin strengthens Lufthansa’s market position Lufthansa at a Glance Through the insolvency of airberlin, Lufthansa’s market share on § Founded in 1926, intra-German flights increased from 69% to 87%, making it the Lufthansa Group is based dominant player in this country. It also helped Lufthansa to report a in Germany and is record high net income in 2017 and made the share price increase currently the largest by almost 150% during that year. -
Deutsche Lufthansa Aktiengesellschaft in Respect of Non-Equity Securities Within the Meaning of Art
Base Prospectus 17 November 2020 This document constitutes the base prospectus of Deutsche Lufthansa Aktiengesellschaft in respect of non-equity securities within the meaning of Art. 2 (c) of Regulation (EU) 2017/1129 of the European Parliament and of the Council of June 14, 2017 (the “Prospectus Regulation”) for the purposes of Article 8(1) of the Prospectus Regulation (the “Base Prospectus”). Deutsche Lufthansa Aktiengesellschaft (Cologne, Federal Republic of Germany) as Issuer EUR 4,000,000,000 Debt Issuance Programme (the “Programme”) In relation to notes issued under this Programme, application has been made to the Commission de Surveillance du Secteur Financier (the “CSSF”) of the Grand Duchy of Luxembourg (“Luxembourg”) in its capacity as competent authority under the Luxembourg act relating to prospectuses for securities dated 16 July 2019 (Loi du 16 juillet 2019 relative aux prospectus pour valeurs mobilières et portant mise en oeuvre du règlement (UE) 2017/1129, the “Luxembourg Law”) for approval of this Base Prospectus. The CSSF only approves this Base Prospectus as meeting the standards of completeness, comprehensibility and consistency imposed by the Prospectus Regulation. Such approval should not be considered as an endorsement of the economic or financial opportunity of the operation or the quality and solvency of the Issuer or of the quality of the Notes that are the subject of this Base Prospectus. Investors should make their own assessment as to the suitability of investing in the Notes. By approving this Base Prospectus, the CSSF does not assume any responsibility as to the economic and financial soundness of any issue of Notes under the Programme and the quality or solvency of the Issuer. -
Titel Zur Ansicht RZ.Indd
Issue 2013 Balance Key data on sustainability within the Lufthansa Group www.lufthansagroup.com/responsibility You will fi nd further information on sustainability within the Lufthansa Group at: www.lufthansagroup.com/responsibility Order your copy of our Annual Report 2012 at: www.lufthansagroup.com/investor-relations 1 Source: Lufthansa Annual Report 2012 2 For the reporting year 2012 the following companies are included: Lufthansa (including Lufthansa CityLine, Air Dolomiti, Eurowings, Contact Air, Augsburg Airways), Lufthansa Cargo, Germanwings, SWISS (including Edelweiss Air) and Austrian Airlines. Excluding the services of third parties as the company can infl u- ence neither performance nor the equipment operated (see also table “Share of third parties” on page 70). 3 Types of fl ights taken into account: all scheduled and charter fl ights. 4 See also table “Fuel consumption” on page 70. 5 Companies referred to as in 2, but including the services of third parties, as these contribute to the Group’s results. Types of fl ights as in 3, but including ferry fl ights, as these represent costs. 6 Balance: segments (operational perspective); Annual Report: distance (customer perspective); one distance can include several segments, e.g. in the event of stops en route. 7 Balance: on the basis of all passengers aboard; Annual Report: on the basis of all revenue passengers. At a glance Business performance data1 2012 2011 Change Revenue million € 30,135 28,734 + 4.9 % of which traffic revenue million € 24,793 23,779 + 4.3 % Operating result million -
LSG Group Labor Dispute Escalating in Key US Market
1 October 2019 Michael Hachey Deputy Director, Research (703) 344-4778 UNITEHERE! [email protected] LSG Group labor dispute escalating in key US market Summary As Deutsche Lufthansa AG (DLAKF) is negotiating a partial or complete sale of LSG group, labor troubles in its airline catering business segment are mounting in the key US market. • LSG Sky Chefs and North American labor union UNITE HERE are far apart on economic issues in ongoing contract negotiations covering all US employees • Tightness in the US labor market and political pressure could drive wages and benefits costs higher • US employees of LSG Sky Chefs voted to authorize strikes and petitioned for release from federal mediation which, if granted, would enable them to strike • North America is LSG Sky Chefs’ largest market, accounting for 53% of external catering revenue in first half-year of 2019 Labor and Management are Far Apart in Ongoing US Labor Negotiations The Master National Agreement with North American labor union UNITE HERE, which covers all of LSG Sky Chefs’ 11,162 employees in the US, is currently amendable. UNITE HERE proposed a $15/hour minimum wage floor, higher annual raises for all employees, and increased spending on health benefits, which Sky Chefs rejected. Currently, hourly wages range from $8.40 - $28.50 with 57% of employees earning less than $15. Workers pay expensive premiums for health insurance, at a cost of over $500/month for family coverage. As of 2018, only 34% of LSG Sky Chefs’ US employees had any employer-provided health insurance coverage and only 9% had coverage for a family member or child. -
Retail Inmotion Expands Agreement with Sunexpress Germany
Retail inMotion expands agreement with SunExpress Germany By Rick Lundstrom on December, 19 2017 | Partnerships, Collaborations & Acquisitions Retail inMotion, the onboard retail specialist of the LSG Group, has extended its existing contract with SunExpress Germany, one of the largest scheduled and charter airline carriers between Europe and Turkey. The new contract is valid for three years and covers full onboard retail management for the airline. Retail inMotion is responsible for designing and managing the airline’s onboard retail program, including category management and the implementation of Vector, their proprietary onboard retail software. The SunExpress onboard retail program consists of around 30 food and beverage items and nearly 70 boutique and duty free articles, which are offered to passengers on board. “The LSG Group is proud to continue the partnership with SunExpress Germany for three more years. We will not only provide our industry leading Retail inMotion technology and take care of the last mile, but Retail inMotion will also further manage the onboard retail program of SunExpress. This is a great sign of trust in our capabilities”, said Lars Redeligx, Chief Commercial Officer Europe at LSG Group. During the airline’s winter schedule, Retail inMotion manages the service of approximately 150 flights per week, which increases to nearly 330 flights per week during the summer schedule. “We are very happy that we could extend our partnership with Retail inMotion as we very much appreciate the flexibility, support and operational reliability of the team,” added Jens Bischof, Managing Director SunExpress. 1 Copyright DutyFree Magazine. All rights reserved. Retail inMotion has been partnering with SunExpress since the airline introduced its onboard retail program in 2014. -
LSG GROUP 2014 ENVIRONMENTAL REPORT PART 1 Company Information
THINKING GREEN LSG GROUP 2014 ENVIRONMENTAL REPORT PART 1 Company Information THE LSG GROUP is the world’s largest provider of in-flight services – COMPANY catering, onboard retail, in-flight equipment and logistics, consulting and lounge services. INFORMATION The company’s extensive culinary excellence and logistics know-how has enabled it to move successfully into adjacent markets, such as train services and retail. LSG Sky Chefs delivers 578 million meals a year, mainly for over 300 airlines at 214 airports in 51 countries. For more information, please visit our website at www.lsgskychefs.com. 2 THINKING GREEN – LSG Group Environmental Report 2014 | 3 PART 2 Environmental Management System ENVIRONMENTAL A SYSTEMATIC APPROACH FOR CONTINUOUS IMPROVEMENT Over the past 20 years, LSG Sky Chefs has developed what is today MANAGEMENT considered the in-flight service industry’s most structured and expansive approach to Environmental Care. SYSTEM This approach permeates everything we do to ensure wide-scale environmental awareness and continuous improvement throughout our worldwide organization, and is designed to meet customers‘ and shareholders‘ environmental expectations. 4 THINKING GREEN – LSG Group Environmental Report 2014 | 5 PART 2 Environmental Management System SYSTEMATIC APPROACH THE LSG GROUP’S APPROACH TO ENVIRONMENTAL RESPONSIBILITY Our whole Environmental Management System is based on the 1 2 Plan-Do-Check-Act principles of ISO 14001. PLAN DO At LSG Group, the Plan-Do-Check-Act cycle lasts three years, after which it is evaluated and adjusted to meet any changing requirements. 4 3 ACT CHECK 6 THINKING GREEN – LSG Group Environmental Report 2014 | 7 PART 2 Environmental Management System OUR POLICY IS THE BASIS OF OUR ENVIRONMENTAL ACTIVITIES ENVIRONMENTAL and contains the mission, guidelines and key elements of our Environmental Management System. -
Stock Portfolio Diversified Market Segments: Energy, Technology, Industrial
Stock portfolio diversified Market segments: Energy, Technology, Industrial. Stocks: Lufthansa, American Air, KLM, — industry sector; Total, E.on, Exxon, Cnooc (HK) — energy sector; Dell, LYFT, Microsoft — technology sector. Introduction Diversified portfolio is created with the distribution of invested money between different units of investment in order to reduce the risk of possible loss of funds. It is optimal for investors taking their first timid steps in the market. In the field of investment activities, the principle of diversification manifests itself in the distribution of invested funds between large public companies with the lowest investment risks. The principle of diversification is the basis for the activities of investment companies and funds. The formation of a diversified investment portfolio at DotBig is driven by the global fundamental backdrop of 2020. During this period the most optimal conditions for safe investments in stock assets were created, which for objective reasons endured bad times, but with the improvement of the epidemiological situation have the highest potential for growth. Every experienced investor is well aware that the impact of the news background, on the economic climate in the world is very difficult to overestimate. When building long-term investment portfolios, you should always consider and take into account assets with the lowest potential for contingencies that could negatively affect the price dynamics of the asset. Let's consider the investment perspective of companies with the lowest risk potential in order. Lufthansa The loss of the German airline Lufthansa in 2020 reached a record €6.7 billion against a profit of €1.2 billion a year earlier, it follows from the financial report of the carrier The airline's revenues fell from 36.4 billion euros to 13.6 billion euros (by 63%). -
It's All About Revenue for Airlines,Airports and Partners
Africa IT’S ALL ABOUT REVENUE FOR AIRLINES,AIRPORTS AND PARTNERS 30 June- 1 July 2015 | Sandton Convention Centre | Johannesburg | South Africa FEATURING POST SHOW REPORT Title Sponsor: Created by: STATS AT A GLANCE “Very well organized, good 5267 networking and good presentations Attendees- up 30% from 2014 by the speakers.” Christophe Penninck, CEO, Murtala Muhammed Airport 13 000 Square meters- up 53% from 2014 820 Buyers from across Africa “Very Informative and a wonderful place to network.” Castro Mafale, Managing Director, Masindi Group Holdings 160 Exhibitors- up 20% from 2014 HUNDREDS OF MEETINGS BETWEEN EXHIBITORS “ Totally relevant to the issues we are AND VISITORS WERE FACILITATED THROUGH facing as Airlines in Africa right now.” THE NETWORKING TEAM AND APP Kate du Toit, GM Airport Services, Air Namibia THANKS TO OUR SPONSORS EXECUTIVE SUMMARY TITLE SPONSOR PLATINUM SPONSORS Show name Aviation Festival Africa 2015 About The 6th annual Aviation Festival Africa is part of Africa’s largest transport & infrastructure show. The Aviation Festival Africa is all about revenue for airlines, airports, government and their partners. Sponsors Airports Company South Africa GOLD SPONSORS SILVER SPONSOR Nedbank Capital Boeing ATNS Huawei Technologies Thales Z T E AECOM LG ELECTRONICS SA Gunnebo Turkish Airlines Parsons BUSINESS HUB SPONSOR BRONZE SPONSORS Date 30 June- 1 July 2015 Venue Sandton Convention Centre Show size 13,000m2 EXHIBITORS Sponsors and Exhibitors Over 150 companies representing 16 countries Attendees 5267 attendees from -
Annual Report 2016 Lufthansa Group
Annual Report 2016 Lufthansa Group The Lufthansa Group is the world’s leading aviation group. Its portfolio of companies consists of network airlines, point-to-point airlines and aviation service companies. Its combination of business segments makes the Lufthansa Group a globally unique aviation group. T001 Key figures Lufthansa Group 2016 2015 Change in % Revenue and result Total revenue €m 31,660 32,056 – 1.2 of which traffic revenue 1) €m 24,661 25,506 – 3.3 EBIT €m 2,275 1,676 35.7 Adjusted EBIT €m 1,752 1,817 – 3.6 EBITDA €m 4,065 3,395 19.7 Net profit / loss €m 1,776 1,698 4.6 Key balance sheet and cash flow statement figures Total assets €m 34,697 32,462 6.9 Equity ratio % 20.6 18.0 2.6 pts Net indebtedness €m 2,701 3,347 – 19.3 Cash flow from operating activities €m 3,246 3,393 – 4.3 Capital expenditure (gross) €m 2,236 2,569 – 13.0 Key profitability and value creation figures EBIT margin % 7.2 5.2 2.0 pts Adjusted EBIT margin % 5.5 5.7 – 0.2 pts EBITDA margin % 12.8 10.6 2.2 pts EACC €m 817 323 152.9 ROCE % 9.0 7.7 1.3 pts Lufthansa share Share price at year-end € 12.27 14.57 – 15.8 Earnings per share € 3.81 3.67 3.8 Proposed dividend per share € 0.50 0.50 0.0 Traffic figures 2) Passengers thousands 109,670 107,679 1.8 Available seat-kilometres millions 286,555 273,975 4.6 Revenue seat-kilometres millions 226,633 220,396 2.8 Passenger load factor % 79.1 80.4 – 1.4 pts Available cargo tonne-kilometres millions 15,117 14,971 1.0 Revenue cargo tonne-kilometres millions 10,071 9,930 1.4 Cargo load factor % 66.6 66.3 0.3 pts Total available tonne-kilometres millions 43,607 40,421 7.9 Total revenue tonne-kilometres millions 32,300 29,928 7.9 Overall load factor % 74.1 74.0 0.1 pts Flights number 1,021,919 1,003,660 1.8 Employees Average number of employees number 123,287 119,559 3.1 Employees as of 31.12.