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Geschäftsbericht 2019

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Geschäftsbericht 2019 Geschäftsbericht 2019 NACHHALTIG WERT SCHAFFEN lufthansagroup.com lufthansagroup.com/investor-relations Die Lufthansa Group Die Lufthansa Group ist die führende europäische Airline Group. Sie setzt sich aus den Geschäftsfeldern Network Airlines, Eurowings sowie den Aviation Services zusammen. T001 KENNZAHLEN LUFTHANSA GROUP 1) 2019 2018 Veränderung in % Zahlen 2019 Umsatz und Ergebnis Umsatzerlöse Mio. € 36.424 35.542 2 davon Verkehrserlöse Mio. € 28.136 27.801 1 Operative Aufwendungen Mio. € 37.124 35.164 6 Adjusted EBITDA Mio. € 4.718 5.016 – 6 Adjusted EBIT Mio. € 2.026 2.836 – 29 EBIT Mio. € 1.857 2.974 – 38 36.424 Konzernergebnis Mio. € 1.213 2.163 – 44 Umsatz in Mio. € Kennzahlen zu Bilanz und Kapitalflussrechnung Bilanzsumme Mio. € 42.659 38.213 12 Eigenkapitalquote % 24,0 25,1 – 1,1 P. Nettokreditverschuldung Mio. € 6.662 3.489 91 2.026 Pensionsrückstellungen Mio. € 6.659 5.865 14 Adjusted EBIT in Mio. € Operativer Cashflow Mio. € 4.030 4.109 – 2 Investitionen (brutto) 2) Mio. € 3.559 3.757 – 5 Adjusted Free Cashflow Mio. € 203 288 – 30 Rentabilitäts- und Wertschaffungskennzahlen Adjusted EBITDA-Marge % 13,0 14,1 – 1,1 P. 5,6 Adjusted EBIT-Marge % 5,6 8,0 – 2,4 P. Adjusted EBIT-Marge in % EBIT-Marge % 5,1 8,4 – 3,3 P. ROCE % 6,1 11,1 – 5,0 P. Adjusted ROCE % 6,6 10,6 – 4,0 P. Lufthansa Aktie Jahresschlusskurs € 16,41 19,70 – 17 3.559 Ergebnis pro Aktie € 2,55 4,58 – 44 Investitionen in Mio. € Dividendenvorschlag € – 0,80 – 100 Leistungsdaten 3) Flüge Anzahl 1.177.315 1.163.565 1 Fluggäste Tsd. 145.190 141.935 2 203 Angebotene Sitzkilometer Mio. 359.567 349.391 3 Adjusted Verkaufte Sitzkilometer Mio. 296.511 284.639 4 Free Cashflow in Mio. € Sitzladefaktor % 82,5 81,5 1,0 P. Angebotene Fracht-Tonnenkilometer Mio. 17.378 16.349 6 Verkaufte Fracht-Tonnenkilometer Mio. 10.664 10.896 – 2 Fracht-Nutzladefaktor % 61,4 66,6 – 5,2 P. Mitarbeiter 6,6 Mitarbeiter zum Stichtag Anzahl 138.353 135.534 2 Adjusted ROCE in % Mitarbeiter im Jahresdurchschnitt Anzahl 137.784 134.330 3 1) Die hier und im weiteren Bericht dargestellten Kennzahlen enthalten Effekte aus der Erstanwendung neuer Rechnungs- legungsstandards und weiteren Veränderungen in der Rechnungslegung. Details dazu sowie eine detaillierte Übersicht zu den Effekten sind im Kapitel ↗ Ertrags-, Finanz- und Vermögenslage, S. 33 ff., des vorliegenden Geschäftsberichts erläutert. Die Vorjahreszahlen wurden entsprechend angepasst. Für die Berechnung von Performanceindikatoren im Vergleich zum Vorjahr (Durchschnittserlöse, RASK, CASK) wurden zur besseren Vergleichbarkeit mit Prognosewerten in diesem Geschäftsjahr nochmals die bisherigen Definitionen fortgeführt. 2) Ohne Erwerb von Anteilen. 3) Vorjahreszahlen angepasst. Veröffentlichungstag: 19. März 2020. Geschäftsfelder NETWORK AIRLINES T002 NETWORK AIRLINES 2019 Veränd. in % Zum Geschäftsfeld Network Airlines gehören die Flug- gesellschaften Lufthansa German Airlines, SWISS und Umsatz Mio. € 23.106 2 Austrian Airlines. Die Network Airlines bieten ihren davon Verkehrserlöse Mio. € 21.375 3 Passagieren ein Premium-Angebot mit qualitativ hoch- Adjusted EBIT Mio. € 1.805 – 26 wertigem Produkt und Service und durch die Multi- Adjusted EBIT-Marge % 7,8 – 3,0 P. Hub-Strategie ein umfassendes Streckenangebot bei Adjusted ROCE % 12,2 – 7,2 P. gleichzeitig höchster Reiseflexibilität. Segmentinvestitionen Mio. € 2.605 1 Mitarbeiter zum 31.12. Anzahl 52.741 2 EUROWINGS T003 EUROWINGS 2019 Veränd. in % Das Geschäftsfeld Eurowings besteht aus den Flug- betrieben Eurowings und Brussels Airlines. Darüber hinaus Umsatz Mio. € 4.123 1 zählt die Beteiligung an SunExpress zum Geschäftsfeld. davon Verkehrserlöse Mio. € 3.987 0 Eurowings bietet ein innovatives Angebot für preissensible Adjusted EBIT Mio. € – 166 28 und serviceorientierte Kunden im wachsenden Segment Adjusted EBIT-Marge % – 4,0 1,6 P. der europäischen Punkt-zu-Punkt-Verkehre. Adjusted ROCE % – 4,8 3,4 P. Segmentinvestitionen Mio. € 260 – 50 Mitarbeiter zum 31.12. Anzahl 8.809 – 5 G01 Anteil der Geschäftsfelder am Konzernaußenumsatz in % Weitere Gesellschaften und Konzernfunktionen 1 Catering 7 Logistik 7 Technik 12 Eurowings 11 62 Network Airlines 2 LUFTHANSA GROUP GESCHÄFTSBERICHT 2019 LOGISTIK T004 LOGISTIK 2019 Veränd. in % Das Geschäftsfeld Logistik umfasst neben der Lufthansa Cargo AG, dem Spezialisten für das Logistikgeschäft Umsatz Mio. € 2.478 – 9 der Lufthansa Group, auch die auf das Management von davon Verkehrserlöse Mio. € 2.318 – 9 Luftfrachtcontainern spezialisierte Jettainer-Gruppe, die Adjusted EBIT Mio. € 1 – 100 auf besonders eilige Sendungen spezialisierte Tochter Adjusted EBIT-Marge % 0 – 9,9 P. time:matters sowie die Beteiligung an der Frachtflug- Adjusted ROCE % 0 – 14,6 P. gesellschaft AeroLogic. Segmentinvestitionen Mio. € 286 – 24 Mitarbeiter zum 31.12. Anzahl 4.539 1 TECHNIK T005 TECHNIK 2019 Veränd. in % Lufthansa Technik ist der weltweit führende hersteller- unabhängige Anbieter von Wartungs-, Reparatur- und Umsatz Mio. € 6.921 13 Überholungsleistungen (Maintenance, Repair & Overhaul – davon Außenumsatz Mio. € 4.378 11 MRO) für zivile, kommerziell betriebene Flugzeuge. Die Adjusted EBIT Mio. € 493 11 Lufthansa Technik AG betreut weltweit mehr als 850 Kunden, Adjusted EBIT-Marge % 7,1 – 0,2 P. darunter neben Airlines auch Hersteller, Flugzeug-Leasing- Adjusted ROCE % 6,8 – 0,6 P. gesellschaften und VIP-Jet-Betreiber. Segmentinvestitionen Mio. € 313 28 Mitarbeiter zum 31.12. Anzahl 26.650 8 CATERING T006 CATERING 2019 Veränd. in % Die LSG Group offeriert eine ganzheitliche Palette von Produkten, Konzepten und Dienstleistungen rund um den Umsatz Mio. € 3.360 4 Bordservice. LSG Sky Chefs bietet als umsatzstärkste davon Außenumsatz Mio. € 2.623 5 Marke der LSG Group klassisches Catering für Fluggesell- Adjusted EBIT Mio. € 128 11 schaften und Zugbetreiber sowie das Management von Adjusted EBIT-Marge % 3,8 0,2 P. Lounges an. Sie ist an 205 Flughäfen in 59 Ländern für Adjusted ROCE % 6,4 – 0,5 P. mehr als 300 Fluggesellschaften und eine wachsende Zahl Segmentinvestitionen Mio. € 127 61 europäischer Bahnbetreiber präsent. Mitarbeiter zum 31.12. Anzahl 35.679 0 LUFTHANSA GROUP GESCHÄFTSBERICHT 2019 3 INHALT 4 An unsere Aktionäre 65 Chancen- und Risikobericht 4 Brief des Vorstands 79 Zusammengefasste nichtfinanzielle Erklärung 7 Bericht des Aufsichtsrats 79 Über diese zusammengefasste 11 Lufthansa Aktie nichtfinanzielle Erklärung 81 Umweltbelange 14 Zusammengefasster Lagebericht 88 Kundenbelange 15 Grundlagen des Konzerns 93 Arbeitnehmerbelange 15 Geschäftstätigkeit und Konzernstruktur 98 Bekämpfung von Korruption 16 Ziele und Strategien und Bestechung 24 Flotte und Streckennetz 99 Achtung der Menschenrechte 26 Mitarbeiter 101 Sozialbelange 27 Forschung und Entwicklung 102 Verantwortungsvolle Produktion 27 Rechtliche und regulatorische und Nachhaltigkeit in der Lieferkette Einflussfaktoren 103 Zusammenfassung 28 Wirtschaftsbericht 106 Prognosebericht 28 Gesamtwirtschaftliche Lage 110 Corporate Governance 29 Branchenentwicklung 133 Erläuterungen zum Einzelabschluss 31 Geschäftsverlauf der Deutschen Lufthansa AG (HGB) 33 Ertrags-, Finanz- und Vermögenslage 43 Zielerreichung und Gesamtaussage 137 Konzernabschluss des Vorstands zur wirtschaftlichen Lage 45 Geschäftsfelder 243 Weitere Informationen 45 Geschäftsfeld Network Airlines 244 Vermerk des unabhängigen Wirtschaftsprüfers 52 Geschäftsfeld Eurowings über eine betriebswirtschaftliche Prüfung 55 Geschäftsfeld Logistik zur Erlangung begrenzter Sicherheit 58 Geschäftsfeld Technik der nichtfinanziellen Berichterstattung 61 Geschäftsfeld Catering 246 Zehn-Jahres-Übersicht 63 Weitere Gesellschaften 250 Glossar und Konzernfunktionen 252 Grafik- und Tabellenverzeichnis Impressum/Kontakt/ Finanzkalender 2020 und Disclaimer 4 AN UNSERE AKTIONÄRE LUFTHANSA GROUP GESCHÄFTSBERICHT 2019 Brief des Vorstands Der Vorstand Deutsche Lufthansa AG Von links: Detlef Kayser, Vorstandsmitglied, Ressort Airline Resources & Ulrik Svensson, Vorstandsmitglied, Ressort Finanzen. Operations Standards. Geb. 1965, Luft- und Raumfahrttechniker, Geb. 1961, B. Sc. in Economics, Vorstands mitglied seit 2017, Vorstandsmit glied seit 2019, bei der Lufthansa Group seit 2016 bei der Lufthansa Group seit 2017 Thorsten Dirks, Vorstandsmitglied, Ressort IT, Digital & Innovation. Michael Niggemann, Vorstandsmitglied, Ressort Personal und Geb. 1963, Diplom-Ingenieur, Vorstandsmit glied seit 2017, Recht. Geb. 1974, Jurist, Vorstandsmit glied seit 2020, bei der bei der Lufthansa Group seit 2017 Lufthansa Group seit 2007 Christina Foerster, Vorstandsmitglied, Ressort Customer & Corporate Harry Hohmeister, Vorstandsmitglied, Ressort Commercial Responsibility. Geb. 1971, B. Sc. Hotel Administration, MBA, Passenger Airlines. Geb. 1964, Luftverkehrsk aufmann, Vorstands- Vorstandsmitglied seit 2020, bei der Lufthansa Group seit 2002 mitglied seit 2013, bei der Lufthansa Group seit 1985 Carsten Spohr, Vorstandsvorsitzender. Geb. 1966, Diplom- Wirtschaftsingenieur, seit 1. Mai 2014 Vorstandsvorsitzender, Vorstandsmitglied seit 2011, bei der Lufthansa Group seit 1994 AN UNSERE AKTIONÄRE LUFTHANSA GROUP GESCHÄFTSBERICHT 2019 5 Brief des Vorstands Sehr geehrte Damen und Herren, 2019 war erneut ein anspruchsvolles Jahr für die globale Airline-Industrie. Die Abschwächung des weltweiten Wirtschaftswachstums, Handelskonflikte, Unsicherheiten im Zusammenhang mit dem Brexit sowie Über- kapazitäten vor allem im deutschen Markt und der daraus resultierende Preisverfall haben auch die Geschäfts- entwicklung der Lufthansa Group beeinflusst. Trotz dieser schwierigen Bedingungen
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