Supporting Asylum Seekers and Refugees in the Swansea area Directory of Services & Links
*Please Note that this directory is in constant development, additional/updated information regarding existing or new services would be very welcome.
Contact: [email protected] February 2016 USEFUL CONTACTS
Police Non Emergency 101 or 01792 456999 Emergency (fire - ambulance - police) 999 Hate Crime (help and advice) 101 or 01792 456999 Community Engagement 01792 456999 Useful Contacts Hospitals Singleton 01792 205666 Morriston 01792 702222 Health Access Team 01792 517882 African Community Centre African Community Centre
African, Afro-Caribbean and British Africans who are currently resident in Wales. ACC aim to provide advice and support to enable you to better settle into the local community. ACC Wales also About run educational programmes for people of all ages and abilities including English language, citizenship, and information on various health issues.
★ English Classes ★ Young Person's Project ★ Group Activities ★ Drop-in Provision ★ Counselling ★ Signposting and referrals Services ★ Mums and Tots Group ★ Mentoring ★ Creative Art Therapy ★ Access to training opportunities ★ 1 to 1 Help ★ Volunteering opportunities
Address 1 The Kingsway, Swansea. SA1 5JQ
Telephone 01792 470298
Email [email protected]
Website www.africancommunitycentre.org.uk Asylum Seeker Health Team
About Local NHS provision supporting Asylum Seekers and Refugees
Services Access to Health Services
Address Central Clinic: 21 Orchard St, Swansea. SA1 5AT
Telephone 01792 517882
Neath Port Talbot Carer Services
Services Support for hidden black minority/ethnic group carers
Address Orchard Street – Neath - West Glamorgan - SA11 1HA
Telephone 01639 642277
Asylum Seeker Health Team & Neath/Port Talbot Carers Centre ASAP: Asylum Support Appeals Project
We work with people who have been forced to flee their home countries and seek safety in the UK About who then find themselves destitute, and in need of food and shelter. We also work with organisations around the UK working with persons seeking asylum who are in need of support.
❏ Tackling the root causes of destitution through policy, lobbying and litigation. ❏ Ensuring asylum seekers across the UK have access to quality advice and information in relation to their legal rights to food and shelter. ❏ Increasing quality representation and dignity at the Asylum Support Tribunal for all asylum Goals seekers. ❏ To develop a well-resourced and purposeful organisation for the benefit of asylum seekers and the agencies supporting them. * ASAP works with organisations supporting asylum seekers and not individuals themselves.
Advice Line To refer cases call; 0203 716 0283
Website http://www.asaproject.org/
ASAP: Asylum Support Appeals Project Asylum Help
Asylum Help provides confidential and impartial advice and guidance to adult asylum seekers and About their dependants throughout the UK in a language they understand.
Advice on issues such as:
❏ How to claim asylum ❏ Financial support Goals ❏ Finding legal representation ❏ The asylum process ❏ Accessing health care ❏ Accommodation support ❏ Any other asylum issues
Advice Line See next page for helpline support in various languages
Website http://asylumhelpuk.org/
Asylum Help Asylum Helpline in Various Languages
Punjabi - 0808 8000 636 | ﭘﻧﺟﺎﺑﯽ English (and any other language) 0808 8000 630
Pushto - 0808 8000 638 | ﭘ ﺗو Shqip | Albanian - 0808 8000 620
አማርኛ | Amharic - 0808 8000 622 Soomaali | Somali - 0808 8000 640
Arabic - 0808 8000 624 தமி | Tamil - 0808 8000 642 | اﻟﻌرﺑﯾﺔ বাংলা | Bengali - 0808 8000 626 ትግርኛ | Tigrinya - 0808 8000 644
Urdu - 0808 8000 646 | اردو 中文普通话 | - Chinese Mandarin 0808 8000 628
Farsi - 0808 8000 632 Tiếng Việt | Vietnamese - 0808 8000 648 | ﻓﺎرﺳﯽ
Français | French - 0808 8000 634
Asylum Helpline in Various Languages Athena Counselling Service
As integrative counsellors and psychotherapists, our approach is to provide support and practical feedback to help clients resolve current issues. With sensitivity and understanding we help our clients to find solutions to a wide range of life challenges and psychological issues. Counselling and About psychotherapy are tools to help you manage your life better. We work with each client to help them build on their strengths to identify and achieve their goals. We have been working in the counselling sector for many years and have a wealth of education and experience to offer our clients.
Services Trauma Therapy/Counselling Services.
Address 107 Walter Road, Swansea. SA1 5QQ
Telephone 01792 828580
Email [email protected]
Website www.athenacounsellingservices.com/
Athena Counselling Services BAWSO
Provide generic and specialist services including the provision of temporary accommodation in Wales for those suffering from domestic abuse and all forms of violence; including Female Genital Mutilation, Services Forced Marriage, Honour Based Violence and Human Trafficking. *Volunteering Opportunities*
Address 63 Mansel Street, Swansea. SA1 5TN
Telephone 01792 642003
Email [email protected]
Website www.bawso.org.uk
BAWSO Bridgend Custody Suite
Bridgend Custody Suite
People who are detained by the home office in Swansea/South Wales can be taken here initially. Info Enquiries can be made by telephone.
Address Queens Road North, Bridgend Industrial estate, Bridgend. CF31 3RT
Telephone 01656 679505 British Red Cross
British Red Cross
The British Red Cross helps vulnerable asylum seekers and refugees access essential services and About adjust to life in a new country
*Volunteer Opportunities*. Family Tracking Service - Tenancy Support Services - Health and Services Wellbeing - Mentoring Scheme - Clothing Project - Voucher Scheme for British Red Cross Shops - Training - Opportunities to Volunteer with the Society - Befriending Scheme for young people.
Address Kidwelly House, Charter Court, Phoenix Way, Swansea. SA7 9FS
Telephone 01792 772146
Email [email protected]
Website www.redcross.org.uk/Where-we-work/In-the-UK/Wales/Wales Caer Las Access Point Caer Las Access Point
The Outreach Project is for people who are homeless, threatened with homelessness or experiencing housing issues. Support is provided by a knowledgeable team who can help people gain a better understanding of their rights and the options available to them, depending on their circumstances. We also like to create more positive opportunities and experiences for people. These are often group activities which help people to build confidence and feel more valued in their community.
Our team offer one to one confidential support and advice with matters such as:- Housing Benefits - Budgeting - Health care - Substance misuse - Resettlement In addition to practical advice and support, the team is also skilled at listening and helping people with the emotional impact of their circumstances.
Address Access Point: The Strand, Swansea. SA1 2AW
Telephone 01792 467024
Email [email protected]
Website www.caerlas.org/outreach-project Caer Las Furniture Scheme
Caer Las Furniture Scheme provides a service to people in need of low cost second-hand recycled About furniture in south Wales.
Services Low cost second-hand furniture.Volunteers greatly welcomed!
Address Hafod Yard,1333 Neath Rd, Swansea. SA1 2LF
Telephone 01792 653553
Email [email protected]
Website www.caerlas.org
Caer Las Furniture Scheme CATCH: Cwmtawe Action To Combat Hardship
CATCH is a voluntary organisation that is working to provide emergency food parcels and support About to those in dire need in our communities at the head of the Tawe Valley, where poverty is increasing and is indiscriminate in who it affects.
Telephone 07923 986379
Website http://www.catch-online.org.uk/ Facebook
CATCH: Cwmtawe Action To Combat Hardship Children’s Play Team
A team within Swansea Council that supports and provides for the play needs of children and young people (CYP) throughout Swansea, advocates the importance of play for the development, health and well-being for CYP and families and tackles issues that may hinder access to play opportunities.
About ❏ Co – facilitate the BME Community Family and Play Work stream with City of Sanctuary ❏ Direct play opportunities and support provided for CYP and families with view of creating play opportunities for asylum seeker and refugee families ❏ Organisational support and training to ASAR groups
Email [email protected]
Children’s Play Team Citizens Advice Bureau
The advice service that we provide is available to everyone, regardless of ethnic origin, age, religious beliefs, disability, health status, sexuality, gender, and language. Our commitment is to you, and to providing you with About an efficient service, that’s why we are introducing new measures to help reduce waiting time, make our service easier to reach and to be there for you when you need us the most.
Confidential and impartial service; and can advise on all aspects of the law, including your rights and Services responsibilities. The advice service that we provide is available to everyone, regardless of ethnic origin, age, religious beliefs, disability, health status, sexuality, gender, and language.
Address Pleasant Street, Swansea. SA1 5DS
Telephone 01792 474882
Website www.swanseaneathporttalbotcab.org.uk
Citizens Advice Bureau City Temple
We are a lively, growing church of all ages from all walks of life and over 40 nationalities who have About found, in Jesus, true purpose and meaning in life!
★ Food-Bank: Wednesdays - 10am til 12pm in the basement of the church (Trussle Trust) Services ★ English classes: Tuesdays and Thursdays - 10:30am ★ Foundation 1 Classes: Tuesdays and Thursdays - 6:00pm
Address Dyfatty Street, Swansea. SA1 1QQ
Telephone 01792 648927
Email [email protected]
Website www.elimswansea.org.uk
City Temple Coeden Fach - Community Tree Nursery
About Coeden Fach is a community tree nursery project based in Bishopston, Swansea.
Volunteer Opportunities. Services Training and practical experience of tree and perennial plant growing skills. Sustainable woodland and food production projects. We also supply trees, shrubs and perennial plants.
Address Coeden Fach, Bishops Wood Countryside Centre, Caswell, Swansea. SA3 3BS
Telephone 01792 446103 or 07831923244
Email [email protected]
Website www.coedenfach.org.uk
Coeden Fach - Community Tree Nursery Communities First - Swansea
Communities First is a Welsh Government anti poverty programme which supports the most About deprived communities in Wales. The programme is an outcome led approach concentrating on three themes – Health, Prosperity and Learning.
❏ Learning - Courses & Family Education ❏ Citizens Advice sessions ❏ Family Law ❏ Help with housing problems Services ❏ Reducing Debt ❏ Budgeting/Shopping ❏ Help with CVs & job applications ❏ Volunteer Opportunities ❏ Health & Exercise ❏ Cooking
Email [email protected]
Telephone 01792 464751
Website http://www.swansea.gov.uk/communitiesfirst
Communities First - Swansea Discovery: Student Volunteering Swansea
Discovery (charity no. 256146) is a volunteer led organisation. We aim to enrich the lives of people in Swansea through volunteering. We currently have around 300 volunteers busy getting involved in over 40 voluntary projects all over the city! Our organisation envisages a community where people are treated as equals and are not discriminated against or disadvantaged by society. Discovery focuses on providing the best possible service to the people we work with in Swansea so we need skilled, trained & enthusiastic volunteers.
DISCOVERY aims to: About ❏ Enrich the lives of people in Swansea in order to fulfil their potential as empowered individuals and as members of groups and communities. ❏ Offer new experiences and opportunities through a broad range of student led activities in the community leading to increased mutual understanding and equality. ❏ Actively support students to be aware of their personal development and the impact on themselves and the lives of others through their involvement in community based activities. ❏ All our volunteers need to attend mandatory ‘Start Here’ training & complete an Enhanced DBS check with us before volunteering. Volunteers can also attend additional training.
Address Fulton House - University of Wales, Singleton Park, Swansea. SA2 8PP
Telephone 01792 295743
Email [email protected]
Website http://www.swansea.ac.uk/discovery/
Discovery: Student Volunteering Swansea Displaced People in Action (DPIA)
Displaced People in Action (DPIA) is a registered charity that has been helping displaced people (refugees and asylum seekers) integrate into their new lives in Wales since 2001.Our mission About statement is to provide specialist services and projects to refugees and people seeking asylum across Wales in order for them to successfully integrate into the community.
Provide specialist services and projects to refugees and people seeking asylum across Wales in order Services for them to successfully integrate into the community.
Address Voluntary Action Centre. 7 Walter road. Swansea. SA1 5NF
Telephone 07496172898
Email [email protected]
Website www.dpia.org.uk
Displaced People in Action Dyfatty Hub
About Weekly Drop-in Sessions
Tuesdays from 10am—1pm
★ ICT Classes ★ Info on Debts & Benefits ★ Healthy Cooking Sessions Services ★ Coffee Morning, (Tea, biscuits, cake and chat) ★ Work Club ★ Training Courses ★ Walking Club, And lots more
Everything is Free!!!!
Address Dyfatty/Greenhill Community Centre, Chapel Street, Swansea. SA1 1NB
Telephone 01792 652668
Dyfatty Hub EMLAS: Ethnic Minority Language and Achievement Service
Within the Education Service, it provides specialist support for pupils in schools (aged 3 – 19 years) from ethnic minority backgrounds (including asylum seekers and refugees)
❏ Specialist advice, guidance and training. ❏ Specialist teacher support in particular for English as an additional language acquisition. ❏ Bilingual Support. ❏ Interpreting and translating services. Services ❏ Collaborates with Education Welfare Officers to visit each newly arrived asylum seeker family at home with a view to admission of children to school. (EMLAS provides interpreters where required during home visits). ❏ Items of school dress/uniform for newly arrived asylum seeker pupils up to the value of (£70 secondary aged pupils and £50 primary aged pupils). ❏ Asylum seeker pupils funded to go on school educational visits. ❏ Asylum seeker pupils receive free school meals. ❏ Interpreting and translating services provided via EMLAS for asylum seeker and refugee pupils, their parents/ carers and school staff.
Address Dynevor Centre, Dynevor Place, Swansea. SA1 3ET
Email [email protected] [email protected]
EMLAS: Ethnic Minority Language and Achievement Service EYST: Ethnic Youth Support Team
Organisation which supports BME young people and their families including refugees and asylum About seekers
❏ Daily drop-in advice and support for asylum seekers ❏ Access to other EYST activities including informal, non-accredited ESOL & IT classes ❏ Trips, sports activities, family and youth activities Services
*Advice for asylum seekers fortnightly on Tuesdays (Migrant Help)
Address Ty John Penri - 11 St Helen's Road – Swansea - SA1 4AB
Telephone 01792 466980
Email [email protected]
Website www.eyst.org.uk/
Ethnic Youth Support Team Gower College Swansea
Offering University of Cambridge ESOL Skills for Life accredited courses, Entry 1 through to Level 2. These courses run for 35 weeks, 14 hours per week. They improve language skills and extend your ESOL: (English for vocabulary, enabling progression onto other courses upon attainment of Level 1 or 2. Speakers of Other Languages) *Interviews for ESOL courses starting in September are now available. Please phone 01792 284450 for more information.
ABE: Part time students will receive help to improve literacy, numeracy and digital literacy skills with (Adult Basic specialist tuition. Additional resources are also available such as computers, iPads and educational Education) software to aid literacy and support additional learning needs.
Address Llwyn y Bryn, 77 Walter Road, Swansea. SA1 4QA
Telephone 01792 284450
Email [email protected]
Website http://www.gcs.ac.uk/
Gower College Swansea Hate Crime - Victim Support Hate Crime - Victim Support
So, what is a Hate Incident or Hate Crime? A crime or incident committed because of who you are or who someone thinks you are. Quite simply, if because of your age, disability, sexuality, religion, ethnicity, gender (including gender identity) or lifestyle choice (e.g. Goth) someone or a group of people targets you, commit a crime against you, bullies you or harasses you, then this is a hate crime or hate incident.
Hate Crimes may include: Help Available:
About ❏ Verbal abuse ❏ Emotional Support ❏ Offensive graffiti ❏ Practical Support ❏ Threatening behaviour ❏ Advocacy ❏ Damage to property ❏ Restorative Justice ❏ Assault ❏ Cyber bullying ❏ Abusive texts, emails or phone calls ❏ Taking money from you.
Telephone 0300 30 31 982
Website http://www.reporthate.victimsupport.org.uk/ Hay, Brecon and Talgarth Sanctuary for Refugees
We are a group of volunteers co-ordinating a local response to the refugee crisis. Our aims are…
To campaign for the UK government: 1. To accept a fair and generous quota of refugees in partnership with the other countries of Europe; 2. To provide more funding and assistance to those countries where the refugees arrive.
To campaign for the Welsh Government, Powys County Council and our towns and communities to offer to resettle refugee families and to secure adequate funding and support from the UK government.
To provide information to our own communities about the plight of refugees and help to co-ordinate the efforts of all who wish to assist them.
To establish a programme to provide short-term respite and sanctuary for refugees in the peaceful countryside in and around the Brecon Beacons National Park. We have regular meetings and also hold stalls at local events. Please get in touch if you would like any further information.
Address HBTSR. c/o 1B The Pavement, Hay on Wye. HR3 5BU
Email [email protected]
Website http://hbtsr.org.uk/
Hay, Brecon and Talgarth Sanctuary for Refugees Hiraeth Hope
Over the centuries, our rich and varied community has welcomed newcomers to our shores. We have strong family values, a love of the land and a local tradition of pacifism, justice and humanity.
The more recent displacement of millions of our fellow men, women and children from their homes around the world, has upset many of us and spurred us into action.
Hiraeth Hope or Hiraeth a Gobaith emerged and our informal collective of men, women and children offer refugees, who have lost their home, through war or tyranny, a warm welcome amongst our families and in our homes.
We offer short holidays or breaks where you will be well looked after by your hosts and community. All your costs will be covered by our fund. We are working towards providing new homes for those that would want to join us in our rural setting. We may also as funds permit donate money to other agencies that help refugees.
If you are a refugee needing a short holiday, one still overseas looking for a home in rural Wales, or a local person wanting to help in some way, then please do contact us
Vicky Moller Tel: 01239 820971 / 07791809810 Email: [email protected]
Fred Luckman Tel: 01239 821183/07411544489 Email: [email protected]
Website http://www.hiraethhope.org.uk/
Hiraeth Hope Housing Options
About Housing Options is the Council's housing advice service.
Refugee Resettlement Caseworker – responsible for providing advice & assistance to refugees who Services are threatened with homelessness. This especially applies to refugees who have recently received their status and have to move out of NASS accommodation
Address 17 High Street, Swansea. SA1 1LH
Telephone 01792 533100
Email Usha Bimbrah [email protected]
Website www.swansea.gov.uk/article/4708/Housing-Options
Housing Options IRC (Immigration Removal Centre) - Brook House - Gatwick
Visiting hours are 2pm to 5:30pm and 6pm to 9pm each day. You must book at least 1 day in advance. You must bring the following: About ❏ photo ID (passport or driving licence) ❏ utility bill showing your name and address There’s a free bus service between Gatwick train station and Brook House.
Address Brook House, Perimeter Road, Gatwick Airport. RH6 0PQ
01293 566 559 (to arrange visits) Telephone 01293 566 500 (general information)
IRC Brook House - Gatwick IRC Campsfield House - Oxfordshire
Visiting hours are 2pm to 9pm each day – you must book at least 1 day in advance. You must bring the following:
About ❏ photo ID (passport or driving licence) ❏ utility bill showing your name and address There’s a free bus service between Oxford train station and Campsfield House.
Address Campsfield House, Langford Lane, Kidlington, Oxon. OX5 1RE
Telephone 01865 233 600
IRC Campsfield House - Oxfordshire IRC Colnbrook - Middlesex
Visiting hours are 2pm to 9pm each day. You must bring the following: About ❏ photo ID (passport or driving licence) ❏ utility bill showing your name and address
Address Colnbrook Bypass - Harmondsworth - West Drayton - Middlesex. UB7 0FX
Telephone 020 8607 5200
IRC Colnbrook - Middlesex IRC Dover - Kent
Visiting hours are: ❏ 1:45pm to 4:25pm, Monday to Friday ❏ 6:30pm to 8pm, Monday and Wednesday
About ❏ 2:20pm to 4:25pm, Saturday and Sunday You must bring the following: ❏ photo ID (passport or driving licence) ❏ utility bill showing your name and address
Address The Citadel, Western Heights, Dover Kent. CT17 9DR
Telephone 01304 246 400
IR: Dover - Kent IRC Dungavel House - South Lanarkshire
Visiting hours are 1:30pm to 8:30pm. You must bring 1 type of photo ID (passport, driving licence), or 2 of the following: ❏ birth or marriage certificate ❏ rail or bus pass with photo
About ❏ employer’s ID or student card ❏ young person’s proof of age card ❏ trade union membership card ❏ older person’s bus pass There’s a free bus service between Hamilton bus and train station and Dungavel House.
Address Dungavel House, Strathaven, South Lanarkshire. ML10 6RF
Telephone 01698 395 000
IRC Dungavel House - South Lanarkshire IRC Harmondsworth - Middlesex
Visiting hours are 2pm to 9pm each day. You must bring the following: About ❏ photo ID (a passport or driving licence) ❏ utility bill showing your name and address
Address Colnbrook-by-pass, Harmondsworth, West Drayton, Middlesex.UB7 0HB
Telephone 020 8283 3850
IRC Harmondsworth - Middlesex IRC Haslar - Hampshire
Visiting hours are: ❏ 2pm to 4pm, Monday, Tuesday, Friday, Saturday, Sunday (last admission is at 3:30pm) ❏ 9:30am to 7:45pm, Wednesday and Thursday (last admission is at 7:15pm) You must bring 1 of the following: About ❏ passport ❏ European Community (EC) identity card ❏ driving licence (paper and photo sections) ❏ application registration card (ARC)
Address Haslar IRC, 2 Dolphin Way, Gosport, Hampshire. PO12 2AW
Telephone 02392 604 000
IRC Haslar - Hampshire IRC Larne House - Antrim
Visiting hours are 2pm to 9pm each day – you must book in advance. You must bring the following: About ❏ photo ID (passport or driving licence) ❏ utility bill showing your name and address
Address Larne House IRC, 2 Hope Street, Larne, Antrim. BT40 1UR
Telephone 028 2826 2070
IRC Larne House - Antrim IRC Morton Hall - Lincolnshire
Visiting hours are: ❏ 1:45pm to 4:15pm every day except Tuesday and Thursday ❏ 1:45pm to 4:15pm and 6pm to 8:15pm on Tuesday ❏ 1:45pm to 8:15pm on Thursday About You must book in advance. You must bring the following: ❏ photo ID (passport or driving licence) ❏ utility bill showing your name and address
Address Morton Hall IRC, Swinderby, Lincolnshire. LN6 9PT
01522 666 819 (to arrange visits) Telephone 01522 666 700 (general information)
IRC Morton Hall - Lincolnshire IRC Pennine House - Manchester
Visiting hours are 2pm to 9pm each day. You must bring the following:
About ❏ photo ID (passport or driving licence) ❏ utility bill showing your name and address You’re advised to telephone reception for directions from Terminal 2 as the centre isn’t signposted.
Address Pennine House IRC, Room 1506-1510, Terminal 2, Manchester Airport. M90 4AG
Telephone 0161 489 5702
IRC Pennine House - Manchester IRC The Verne - Dorset
Visiting hours are: ❏ 9am to 4:30pm, Monday, Tuesday, Thursday, Friday ❏ 9am to 8pm, Wednesday ❏ 9am to 11:45am and 1:45pm to 4:15pm, Saturday and Sunday You don’t need to book. About You must bring the following: ❏ photo ID (passport or driving license) ❏ a utility bill showing your name and address The Verne is a 15 to 20 minute walk uphill, or a five minute taxi ride, from Victoria Square, Portland. You can catch a bus from Weymouth to Victoria Square.
Address IRC The Verne, Portland, Dorset. DT5 1EQ
Telephone 01305 825000 IRC The Verne - Dorset IRC Yarl’s Wood - Bedfordshire
Visiting hours are 2pm to 5pm and 6pm to 9pm each day. You must book at least one day in advance. You must bring the following: About ❏ photo ID (passport or driving licence) ❏ utility bill showing your name and address There’s a bus service between Bedford station and Yarl’s Wood.
Address Yarl's Wood IRC, Thurleigh Road, Clapham, Bedfordshire. MK41 6HL
Telephone 01234 821 000
IRC Yarl’s Wood - Bedfordshire Info-Nation
Information, advice and support for 11-25 year olds in Swansea. At the centre of our services is Info-Nation's one-stop shop. The centre is open to anyone between the Services ages of 11 and 25. We are based in the centre of Swansea, on the Kingsway. This a single place where you can walk in and pick up information for yourself, talk to a member of staff or get support and advice on a wide range of subjects.
Address 47 The Kingsway – Swansea - SA1 5HG
Telephone 01792 484010
Website www.info-nation.org.uk/
Info-Nation Migrant Help
Migrant Help is a UK charity that has over 50 years experience of delivering support and advice About services to migrants in the UK. We provide individuals with the resources and support they need to find safety, access appropriate services and information and develop greater independence.
Migrant Help provides a wide range of services across the UK working with the following client groups: ❏ New asylum claimants and refugees Services ❏ EU nationals ❏ Foreign national prisoners ❏ Victims of modern day slavery (human trafficking) *Advice for asylum seekers fortnightly on Tuesdays at EYST in Swansea
Telephone 01792 457035
Email [email protected]
Website http://www.migranthelp.org/
Migrant Help Mind: Women’s Emotional Support Group
Contact for assessment!
PMS, Body image, Self esteem and confidence, Assertiveness, Mindfulness, Relaxation and Services meditation, Hope and faith, Self compassion, ACT, Media and social networks, Healthy relationships (self, food, others), Food and mood, Negative talk, Feminism, Post-natal issues, Trust issues and Communicating. (to name a few)
Address 66 St Helen's Road SA1 4BE
Telephone 01792 642999
Website http://www.swanseamind.org.uk/
Mind: Women’s Emotional Support Group Minority Ethnic Elders Advocacy Project (MEEA)
Helping ethnic minority elders to say what they want, secure their rights, represent their interests About and obtain services they need.
What can the MEEA project help clients with?
❏ Housing ❏ Residential Care ❏ ❏ Services Health Domestic / Elders Abuse ❏ Access to Social Care ❏ Family Issues ❏ Finance and benefits ❏ Asylum / Immigration ❏ Social & Leisure Activities ❏ Language Barriers ❏ Home Care ❏ Transport
Telephone 01792 457035
Email [email protected]
Website http://www.sbrec.org.uk/
Minority Ethnic Elders Advocacy Project New Mums’ Support Group
A support group based in the 360 Clubroom for new and breastfeeding mothers. Our wish is to About create a relaxed and sociable group where mothers can breastfeed, chat and troubleshoot with the support from both student midwives and midwives from Swansea University.
Time Tuesdays 2pm to 4pm
Address 360 Café, Swansea seafront, Swansea. SA2 0AY
Website http://360swansea.co.uk/the-360-cafe-2/
Email [email protected]
New Mums’ Support Group NLS Solicitors
NLS Solicitors, based in Cardiff, Newport and Swansea are qualified immigration specialists able to About provide our clients with expert services, no matter what their Immigration problem. For more information about our services or to arrange an appointment please contact us.
Asylum Cases : Fiancé/Spouse Visas : Visit Visas : Student Visas : Entrepreneur/Work Visas : Appeals : Services Judicial Review Claims : Citizenship Applications
Address 17 Mansel Street, Swansea, SA1 5SG
Telephone 0330 22 33 444
Email [email protected]
Website http://www.nlssolicitors.com
NLS Solicitors Physiotherapy: Walk-in Clinics (ABMU)
Physiotherapy: Walk-in Clinics (ABMU)
The Walk in Assessment clinic is a face to face assessment with a Chartered physiotherapist. No prior appointment is necessary. However the service is for patients aged 16 and over. Just turn up at the ‘Walk in clinic’ during the opening hours. Take a seat in the waiting area and fill in About the supplied form, with your name, address and details about your condition. The physiotherapist will then call you in to the department for your assessment. Following assessment ongoing management of your condition will be agreed with you. Assessments take between 10-15 minutes. During the visit you may be required to undress to your underwear. Please bring a pair of shorts if you wish
❏ Singleton hospital physiotherapy department: Monday – Friday 1pm – 2.30pm (except Bank Holidays) Services ❏ Morriston hospital physiotherapy department Monday - Friday 8.30am - 10am (except Bank Holiday)
Telephone 01792 487453
Website http://www.wales.nhs.uk/sitesplus/863/page/39515 Podiatry: Walk-in Clinic (ABMU)
Podiatry: Walk-in Clinic (ABMU)
Walk In Service (no appointment necessary) for Swansea, Neath Port Talbot and Bridgend residents About and all ABMULHB employees.
Opening hours: Monday – Friday Services 8.45am – 11.30am and 1.10pm – 3.30pm (except bank holidays)
Address Port Talbot Resource Centre, Level 1, Moor Road, Baglan, Port Talbot. SA12 7BJ
Telephone 0300 300 0024 (podiatry direct helpline)
Website http://www.wales.nhs.uk/sitesplus/863/page/55901 Re-Cycle
Catherine Street (alley between number 19A and the Mill Pub), off Bryn y Mor Road, Swansea. Good bikes that would normally go to waste can be donated to Re Cycle at the workshop in Swansea. Re- About Cycle was set up as a social enterprise almost 7 years ago to reduce the widespread waste of bikes, keep Swansea supplied with reliable and affordable bikes and to provide training in cycle maintenance.
Services Volunteer Opportunities (rewarded with a bicycle). Affordable Bicycles.
Address Catherine Street, Swansea, SA1 4NE.
Telephone 07847 474880
Email [email protected]
Website www.recyclesouthwales.wordpress.com
Re-Cycle Red Cafe Mumbles
A meeting place in the community encouraging inclusion, volunteering, holistic learning, sustainable living, development, fairtrade, respect, healthy and strong communities. A place where everyone is valued.
Foodbank: Every day people in the UK go hungry for reasons ranging from redundancy to receiving an unexpected bill on a low income. The Foodbank provides a minimum of three days emergency food and support to people experiencing crisis in Swansea. MONDAYS 1PM-3PM
CALL IN ON FRIDAYS: Red Café youth nights are a great place to hang out and catch up with mates. It’s a friendly and comfortable venue.
Stay for the whole session or just as long as you want. The big screen Playstation 4 is really popular and there are plenty of computers to go online. Sometimes there’s a chance to cook up a storm in the kitchen or to try your hand at creating a track in the recording studio.
Address 646 Mumbles Rd, Swansea. SA3 4EA
Telephone 01792 362122
Website http://www.lindenchurch.com/about-red-cafe/
Red Cafe Mumbles Samaritans
About Free listening/counselling service for people who need someone to talk to.
Address 17 St John Street, Manselton, SA5 8PP
Telephone Call 01792 655999 or Text 07725 909 090
Website http://www.samaritans.org/how-we-can-help-you
Samaritans Sands Cymru
About Reducing Drug and Alcohol Harm.
Open Access / Drop in service - Young Persons Service: The Place - Family Service (Hidden Harm / Strengthening Family) - Tenancy Support - Campaigns: i.e Overdose & Naloxone, Mephedrone, Services Hepatitis, Outreach - Young Offenders Service - Needle Exchange - LINKS (Education, Training and Employment project) - Health Promotion and Awareness Raising.
Address Mansel Street, Swansea. SA1 5TR
Telephone 01792 472002
Email [email protected]
Website www.sandscymru.org/
SANDS Cymru SHELTER Cymru
Shelter Cymru is Wales’ people and homes charity. We believe that a decent secure home is a About fundamental right and essential to the health and well-being of people and communities.
We provide independent specialist advice, advocacy and legal representation for anyone with housing problems. Last year, our advisers provided face-to-face help for nearly 16,000 people from all over Wales, helping to prevent homelessness in 86 per cent of cases where it was threatened. Meanwhile, Services more than 100,000 people visited our Advice Online pages for help. Through our campaigning, research and policy work we influence the legislative agenda relating to housing and homelessness in Wales, while our education service aims to prevent homelessness by working with young people and providing detailed teaching and learning resources.
Address 25 Walter Rd – Swansea - SA1 5NN
Telephone 0845 075 5005
Website www.sheltercymru.org.uk
SHELTER Cymru Share Tawe
OUR AIM To offer hospitality, in the form of accommodation, meals, welcome and solidarity to destitute asylum seekers in Swansea. We do this through volunteers who offer a room in their home, or who support the scheme in other ways.
WHO ARE WE? Services A sub-group of Swansea City of Sanctuary, working in partnership with other organisations, for example, Swansea Bay Asylum Seekers Group, Welsh Refugee Council, Shelter Cymru. We currently organise the scheme voluntarily, but are in the process of applying for money for a paid worker and to develop other ways of helping destitute asylum seekers.
We have nothing to do with the Home Office or any other Government Agencies
Email [email protected]
Telephone 07848 026247 or 07736 408064
Website https://swansea.cityofsanctuary.org/share-tawe
Share Tawe SBASSG: Swansea Bay Asylum Seekers Support Group
We organise "community drop-ins" every week for asylum-seekers and refugees, other newcomers and residents, families and people on their own. About 150 people come every week for: free refreshments, play for children (with professional playworkers in the Welcome to Play project), English About learning and conversation, advice, information, table-tennis, chess and other games, and friendship. We also organise or help organise special events. And we publish refugee literature with Hafan Books.
Fridays 5pm to 7pm. Meals. ESOL classes. Support. Befriending. Signposting. Children's Playgroup. Brunswick Methodist Church, St. Helen's Rd, Swansea. SA1 4DG Drop-In Services Saturdays 2pm to 5pm. Meals. ESOL classes. Support. Befriending. Signposting. Children's Playgroup. Food-Bank Vouchers 11 Clarence Terrace, Swansea. SA1 3QT
Telephone 07848 026247 or 07736 408064
Email [email protected]
Online www.sites.google.com/site/swanseabassgroup www.sbassg.wordpress.com @sbassgroup
Swansea Bay Asylum Seekers Support Group Skanda Vale
Skanda Vale is a multi-faith ashram (or monastery) near Carmarthen in Wales. It was founded on pure Sanathana Dharma; the timeless consciousness of God, as taught by Krishna in the Bhagavad Gita. We believe that all religions stem from, and merge into the one Reality; God is One, though His forms About are many. The ashram was established here in Wales in 1973, though our roots can be traced back to Sri Lanka, for that is where our founder, Guru Sri Subramanium was born.
Services Make food donations available for those supporting vulnerable people.
Address Skanda Vale, Llanpumsaint, Carmarthen. SA33 6JT
Telephone 01559 38442
Website www.skandavale.org
Skanda Vale Swansea Bay Regional Equality Council - SBREC
The broad objectives of the organisation are to work towards the elimination of discrimination, promotion of equality of opportunity and good relations between persons possessing distinct protected characteristics. Its mission is to work for a just society which gives everyone an equal chance to learn, About work and live free from the fear of discrimination, harassment and violence. The council provides a crucial service be promoting equality, and enhancing good relations by bringing all communities together. It supports victims of discrimination and harassment.
Services Support. Advice. Learning Opportunities. Signposting. Community activities.
Address Mansel House, 101 Mansel Street, Swansea. SA1 5UE
Telephone 01792 457035
Email http://sbrec.org.uk/contact-us
Website www.sbrec.org.uk Swansea Bay Regional Equality Council Swansea Carers Centre
Swansea Carers Centre is a specialist voluntary organisation providing support to carers and former carers across the City & County of Swansea. We support people who care for those with an illness or About disability including learning disability, mental health problems, physical disability, dementia and other long term limiting illnesses.
Services Free holistic therapies and training sessions for carers
Address 104 Mansel Street, Swansea. SA1 5UE
Telephone 01792 653344
Website http://www.swanseacarerscentre.org.uk/
Swansea Carers Centre SCVS: Swansea Council for Voluntary Service
Swansea Council for Voluntary Service is the umbrella organisation for voluntary activity throughout About the City & County of Swansea, supporting, developing and representing voluntary organisations, volunteers and communities in the County.
We work to support and develop the Third Sector by providing a wide range of information, advice and Services support services and by representing the views of the sector to government and policy makers.
Address 7 Walter Road, Swansea. SA1 5NF
Telephone 01792 544000
Email [email protected]
Website www.scvs.org.uk
Swansea Council for Voluntary Service Swansea Central Library
Wheelchair accessible - Hearing loop - Large print book collection - Audiobook collection - Zoom text - visual impairment software (selected PCs only) - Digital text enlarging machine - Toilets - Wi-fi - Meeting room/IT room: 30 seated, 12 computers - Photocopier: Black/white and colour - PC scanner Services (ground and first floor) - Two A3 microfilm Readers - booking advised (first floor) - Three digital microfilm readers - booking advised (first floor) - Map collection (current and historic) - Study areas - Large children's library area.
Address Civic Centre: Oystermouth Road, Swansea. SA1 3SN
Telephone 01792 636464
Email [email protected]
Website www.swansea.gov.uk
Swansea Central Library Swansea City of Sanctuary
City of Sanctuary is a national movement of local people, community groups, businesses and institutions united in a common wish to turn their city into a welcoming place for people seeking Services sanctuary from war or persecution. Swansea has offered a home to people who have lost their homes and families and we wish to celebrate the welcoming attitudes of Swansea people and organizations.
Address Voluntary Action Centre. 7 Walter road. Swansea. SA1 5NF
Email [email protected]
Website http://swansea.cityofsanctuary.org/
Swansea City of Sanctuary Swansea Mosque
About Mosque & Islamic Community Centre
❏ Prayer ❏ Guided Mosque Tour ❏ Education ❏ Digital Broadband Radio Services ❏ Religious advice & counselling ❏ Funeral Service ❏ Marriage solemnisation ❏ Volunteering Opportunities ❏ New Muslim Support ❏ Food-bank
Address 14-15 Saint Helen's Road, Swansea. SA1 4AW
Telephone 01792 654535
Email [email protected]
Website www.swanseamosque.org
Swansea Mosque The Phoenix Centre
About Community Centre in the Townhill area of Swansea.
Services Sports - Library - Advice - Learning - Community - Cafe - Events
Address Powys Avenue, Townhill, Swansea. SA1 6PH
Telephone 01792 479800
The Phoenix Centre Ty Arian Ltd - Solicitors
T.A. Law is a Social Welfare Law Centre based in the heart of Swansea run About by solicitors and legal specialists.
Legal Services include:
❏ Housing Law Services ❏ Welfare Benefits Law ❏ Debt Law ❏ Immigration and Asylum Law ❏ Housing & Debt Litigation
Address Suite 40 – 44, Orchard Business Centre, 9 Orchard Street, Swansea. SA1 5AS
Telephone 01792 485100
Website http://www.talaw.org.uk/
Ty Arian Ltd - Solicitors Unity in Diversity
Community Drop-in. Providing Food, Support and Learning opportunities to asylum seekers and About refugees in the Swansea area.
*Volunteering Opportunities*.
Services ESOL classes. Support. Meals. Training Opportunities. Signposting.
Drop-in Sessions: Tuesdays & Thursdays - 4pm to 8pm
Address The United Reformed Church (Carmarthen Road) Caepistyll St, Swansea. SA1 2BE
Telephone 07944 523256
Email [email protected]
Website www.uidswansea.wordpress.com
Unity in Diversity Unity in Diversity - Football Training
The Unity in Diversity Football Club promotes and celebrates fun, friendship and healthy active participation. Thanks to Martin, our FA qualified football coach we strive to improve our football skills. About We welcome anyone with an interest in friendships across diverse cultures and the development of their game.
Services Unity in Diversity football training: Call 07932 400995 for up-to-date training schedule.
Address Hafod Park, Brynhyfryd, Swansea. SA5 9LE
Telephone 07932 400995
Email [email protected]
Website www.uidswansea.wordpress.com
Unity in Diversity - Football Training VHS Project - Voices Have Spoken
Helping and providing better support to tackle, challenge and report hate crime / incidents and About discrimination on basis of disability, race and religion so that people feel safe and secure in their respective communities.
❏ Deliver one-to-one advice, guidance and support to BME and non-BME wider communities through outreach work in Swansea and Neath & Port Talbot. ❏ Provide advocacy, advice and support to challenge, report, pursue and tackle hate crime incidents and discrimination on the basis of individual’s race, religion and disability ❏ Services Develop partnerships with community, voluntary and statutory sector organisations and agencies and private employers and businesses to achieve the above and contribute to improved community cohesion. ❏ Organise events to raise awareness and enhance confidence amongst communities and individuals to report hate crime incidents.
Address 3rd Floor, Grove House, Grove Place, Swansea, West Glamorgan SA1 5DF, United Kingdom
Telephone 01792 457035
Email http://sbrec.org.uk/contact-us
Website http://sbrec.org.uk/training-services/voices-have-spoken/ Voices Have Spoken Project The Welsh Refugee Council
❏ Refugee Move-on Support to people who have been granted refugee status or other forms of leave to remain within the asylum system. ❏ Legal advice and assistance to women seeking asylum. ❏ A play support programme for families with young children that help children deal with the trauma of fleeing from persecution. Services ❏ Speaking out to ensure policy and practice meet the needs of asylum seekers and refugees, promote their rights and challenge discrimination. ❏ Education and Training support ❏ Other Services: Hardship support, partnership drop in services, conversation groups, photography project, food bank, and destitution
Address 49 Walter Rd, Swansea. SA1 5PW
Telephone 01792 630180 Welsh Refugee Council Email [email protected]
Website www.welshrefugeecouncil.org.uk WEA CYMRU - Workers Education Association
WEA Mission Statement. To enhance the life chances of adults and young people through the delivery of high quality education that promotes active citizenship, employability, cultural enrichment, social About justice and health and well-being, giving due regard to the Welsh language and culture and the diversity of communities in Wales.
Services Learning Opportunities (including ESOL). Volunteer Opportunities.
Address University of Wales Trinity St David, Mount Pleasant campus, Swansea, SA1 6ED
Telephone 01792 467791
Email [email protected]
Website www.weacymru.org.uk
WEA Cymru Well-Being through Work Service
Wellbeing through Work is a double award winning and confidential service, which began in 2011. The service is free and available to individuals who live or work in the Bridgend, Swansea or Neath Port About Talbot areas, work for an employer, are self employed or volunteer up to and including 16 hours a week.
Wellbeing through Work has a team of experienced Occupational Therapists, Employment Advisors and Physiotherapists and can help individuals stay well in work by:
Services ❏ Helping to develop coping skills for managing stress, worry and low mood. ❏ Providing advice about reasonable adjustments, accessing support with health issues and managing conflict in the workplace. ❏ Providing advice, guidance and support for managing muscle and joint problems.
Address Block A Floor 2, Neath Port Talbot Hospital, Baglan Way, Port Talbot, SA12 7BX
Telephone 0845 601 7556
Website http://wellbeingthroughwork.org/about
Well-Being through Work Service YMCA Swansea
Swansea YMCA offer a great value service for the whole family and the business community. You’ll About be amazed at what’s going on today in our unique venue in the heart of the city. Whether you’re young or old, we have something for everyone.
Youth and Community - Health and Fitness - Arts and Music. Services Many different things on offer.
Address 1 The Kingsway, Swansea. SA1 5JQ
Telephone 01792 652032
Email [email protected]
Website www.swanseaymca.org.uk
YMCA Swansea Zac's Place
Breakfast Provision for those Sleeping Rough Monday and Friday Morning. Staffed by volunteers and in partnership with The Wallich, specifically for those who have slept rough on the streets that night or who are in crisis not only join us for food but specialised support. With regular visits from drug and alcohol team key workers, a dedicated nurse, community psychiatric nurse and housing support About workers it is about a lot more than breakfast. It is an important gateway for accessing hostel spaces and supported accommodation in the city from the streets. The open access welcome environment, that has been a trademark reputation at Zac’s Place, makes it an environment where vulnerable people not only feel safe, but also supported and loved. On a typical morning we would see up to 25 people each morning for breakfast, apx 250 days per year
Services Breakfast Provision for those Sleeping Rough Monday and Friday
Address Gospel Hall, George Street. Swansea - SA1 4DQ
Email [email protected]
Website www.zacsplace.org
Zac’s Place Links
African Community Centre Gower College Swansea Skanda Vale Asylum Support Appeals Project Hate Crime - Victim Support Swansea Bay Regional Equality Council Asylum Help Hay, Brecon and Talgarth Sanctuary 4 Refugees Swansea Carers Centre Athena Counselling Service Hiraeth Hope Swansea Council for voluntary service BAWSO Housing Options Swansea Library British Red Cross Info-Nation Swansea City of Sanctuary Caer Las Migrant Help Swansea Mosque Citizens Advice Bureau Swansea MIND Ty Arian - Solicitors
City Temple NLS Solicitors Click on Any Link! Unity in Diversity Coeden Fach Re-Cycle Welsh Refugee Council Communities First - Swansea Red Cafe Mumbles WEA Cymru Cwmtawe Action To Combat Hardship Samaritans Well-Being through Work Displaced People in Action SANDS Cymru YMCA Swansea Ethnic Youth Support Team: EYST Shelter Cymru Zac's Place Swansea Bay Asylum Seekers Support Group Links: Gallery: Directory of Services:
UiD Website Storytelling
@uidswansea Willow Basket Making Mobile App
Who we are UiD Community Group
UiD FC Group Web Version
UiD ESOL Blog More…... Click on Any Link! Printable Version Video English Lessons
More…... Video Computer Lessons Find out more about UiD - www.uidswansea.wordpress.com
*Note that this directory is in development, additional/updated information regarding existing or new services would be very welcome. Contact: [email protected]