Newport and Area Carers Group Sources of Information and Support for Carers during the Covid 19 pandemic May 2020
Public Health Wales Latest Information on Novel Coronavirus https://phw.nhs.wales/topics/latest- information-on-novel-coronavirus-covid-19/ NHS online Symptom Checker https://www.nhsdirect.wales.nhs.uk/SelfAssessments/symptomcheckers/?ScName=CoronaVirusCOVID19 &SCTId=175 Carers UK has published comprehensive Coronavirus Guidance for Unpaid Carers on its website https://www.carersuk.org/home They have also produced some tips on maintaining mental wellbeing during these challenging times If you would like to receive a call from one of their trained volunteers, a telephone helpline is on 0808 808 7777 from Monday to Friday, 9am – 6pm. or send an email to [email protected] Preseli Practice Newport and Crymych Surgeries Guidance, advice and services the Practice provides are changing frequently. For up to date information go to http://www.preselipractice.wales.nhs.uk/practice-updates Appointments are necessary for all surgeries and clinics. Telephone Numbers during opening hours - 01239 820397 or 01239 831234. Receptionists are available on the telephone 8am – 6.30pm Monday to Friday If you require advice when the Practice is closed please dial 111 for the Out of Hours service. In an emergency dial 999 Newport Pharmacy is keeping to regular opening hours of 9-5.30 Monday – Friday, and 9am till 1pm on Saturdays. Tel: 021239 820239. The pharmacy requests that customers ring in advance for prescriptions etc to be delivered to them rather than come into the shop. Only 2 customers at a time in the shop. www.newport-pembs.co.uk Crymych Pharmacy E.P. Parry. Opens 9 am to 5.30 pm. Currently closes between 1 and 3 pm, when phones are not answered. On Saturdays opens 9 till midday; closed Sundays. Tel: 01239 831243 https://www.facebook.com/epppharmacy/
If you have any symptoms of the virus PLEASE DO NOT COME TO THE SURGERIES OR PHARMACIES - you can call 111 or NHS Direct on 0845 46 47 or go to the NHS Coronavirus Helpline https://111.nhs.uk/covid-19 Dial 999 in an emergency
Local support: Newport Forum “Wellbeing Newport” offers support if you are self-isolating. 70 volunteers are offerlng to pick up shopping, urgent supplies or prescriptions; collecting or posting mail; a friendly phone call; dog walking. Please ring Newport Good Neighbour Scheme on 07966 322106 or 01239820889. Phones are operated each morning 10 a.m. till 12.30 p.m. 7 days a week from Saturday 21st March At all other times, please leave a message. [email protected]
Newport Facebook groups: Newport and District Community Forum’s Llais Tydrath / Newport Voice https://www.facebook.com/groups/2658704767697823/ is currently running a project #drysauffenestri #doorswindows, recording life in Newport and the wider community at this time of lockdown. Also being shared are creative and fun ideas and activities. Please join. Croeso mawr! Later in the year, we intend to launch another project: #pontydd #bridges. This project will help improve people’s digital and online skills. If you are interested in taking part – either to help to teach or if you would like to learn – please email: [email protected] or telephone: 07577 949135. Newport Trefdraeth Corona Virus Help https://www.facebook.com/groups/190760015690311/ Lots of information and mutual support Nevern Community Mutual Aid Shopping, support with prescriptions, telephone calls Tel: 01239881752 or 07854 484252 Moylgrove Cymdeithas Trewyddel offers shopping, telephone calls, and dog walking, Tel: 0845 519 2791 [email protected] Eglwyswrw YFC offers collecting medication, food shopping, other needs Tel: 07813 940451
Pembrokeshire-wide assistance Hafal Crossroads provides practical support, information and assistance to unpaid Carers of all ages and the people they care for. The core service is the provision of respite care at home, to give Carers a break and provide the people they care for with a change of company. Pembrokeshire Carers Information Service (PCIS) has extended their telephone support service, with some service also at weekends, and helps with signposting to the service you require. Open 9am-8pm Monday to Friday, 10am-1pm Saturday & Sunday. Tel: 01437 611002 or email [email protected] The Pembrokeshire Community Coordination Hub, run by PCC, PAVS and Delta Wellbeing staff, acts as a central point to signpost callers who have no other support to local community groups or provide help to find shops or services with home delivery options support, information and practical help. The Hub team also liaises with those classified as extremely vulnerable residents and shielding at home If you have been sent a letter by Wales’ Chief Medical Officer asking you to follow shielding measures and have no means of getting food – remember the food box scheme. To request a food box call Pembrokeshire County Council’s Community Hub on: 01437 776301. The Hub also gives information about food Banks The Pembrokeshire Delta Wellbeing Service provides 24x7 service providing Information, advice and assistance regarding community services for members of the public It is available to people who use social alarms, it also deals with out-of-hours emergency calls for council services and is an initial point of contact for social care to adults Tel: 0300 333 2222 www.deltawellbeing.org. Pembrokeshire Citizens Advice Bureau https://www.facebook.com/sharron.harris1/videos/10159641963564867/ Offices closed, but you can still talk to advisers working from home Tel: 01437 806070 Pembrokeshire Leisure’s popular gym instructors have created videos to help people of all ages and abilities to keep active at home during the lockdown – free and available to everyone, not just members of Pembrokeshire Leisure https://www.youtube.com/channel/UC5pvN2D0m28eZMnrmfm7zAw/videos
Some opportunities to talk, get information, share experiences, help one another
Wellbeing Newport 01239 820889 or 01239 821129 (Welsh speaker) - Carer Leads IiC Newport Community Library - for information or a chat. The group is also starting a Newport stall (“Pantry”) where you can both donate and take away things you need (starting with seeds and plants and children’s books) Any surplus will go to Fishguard Community Fridge Tel Rose on 07495 700 297 for more information Carers UK 020 7378 4999 email: [email protected] https://www.carersuk.org/help-and-advice Age Cymru “check in and chat” Anyone over 70 in Wales can register free of charge, to receive a regular telephone call in either English or Welsh during the coronavirus outbreak. Call Age Cymru Advice on 08000 223 444 or email [email protected] The Silver Line https://www.thesilverline.org.uk/ The Silver Line is the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week, 365 days of the year, offering telephone friendship by matching volunteers with older people based on their interests, in their area. The Silver Line Helpline – 0800 4 70 80 90 Older People’s Commissioner for Wales Aging Well in Wales Together we are stronger: Coronavirus information and discussion Facebook group SB/NCF/May 2020