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Deloitte City Mobility Index Analysis area

Analysis area: 1,106 km2 | Population: 7,409,800 (2017) | Population density: 6,698/km2 Definition of analysis area: Hong Kong Island, ,

TOP PERFORMER MOBILITY ANALYSIS GLOBAL LEADER KEY MOBILITY STATISTICS CONTENDER EMERGING ASPIRING Public transport options* Metro, tram, bus, ferry

Congestion Monthly public transport pass US$67 Public transport reliability

Performance Transport safety GDP US$326.4 billion (2017) and resilience Integrated and shared mobility

Air quality Principal transport authority Hong Kong Transport Department

Vision and strategy *Regulated, licensed, subsidized, and monitored by principal Investment transport authority.

Innovation JOURNEY MODAL SPLIT Vision and Regulatory environment PRIVATE CAR PUBLIC TRANSIT leadership Environmental sustainability 7% 88% initiatives

Public transit supply

Transport affordability WALKING BICYCLE Versatility 3% 2% Service and Customer satisfaction inclusion Accessibility

FUTURE OF MOBILITY CAPABILITY Hong Kong FoM global leader Significant Passive environment, Proactive environment, Proactive environment, work to do a number of barriers some barriers few barriers

STRENGTHS CHALLENGES

• Policies promoting public transport expansion • Delays in the installation of modern technologies such as smart traffic lights and smart grids • Efficient use and integration of franchised and nonfranchised bus services • Few policies promoting land use for active modes of transportation • Successful implementation of an integrated private-public rail property development plan that generates additional income • Lack of a conducive legal framework for ride-hailing services Deloitte City Mobility Index Hong Kong

Key focus areas to improve Develop a flexible Create smart parking Provide equitable city mobility and realize the regulatory framework infrastructure in and public transport to support shared around the central choices for every Future of Mobility: mobility, including business income group ride-hailing district services

MOBILITY ANALYSIS FURTHER DETAILS:

Performance and Vision and leadership Service and inclusion resilience Hong Kong has a highly punctual metro The city is investing in new highway Hong Kong is planning to enhance system. Its roads remain heavily projects and e-payments infrastructure, accessibility of its public transport congested and the city is exploring while also focusing on commercial electric infrastructure with solutions that options to reduce this. Air quality scores vehicle (EV) adoption. improve the use of spaces, introduce particularly poorly. • The Hong Kong government is investing barrier-free access, and enact a subsidy • The Hong Kong metro makes use of approximately HKD 40 billion (USD 5 scheme to improve affordability. artificial intelligence to achieve high billion) on the Central Kowloon highway • The Hong Kong 2030+ strategic plan punctuality rates and reduce the project to enhance linkages between considers a range of solutions that places downtime caused by repairs, making it a districts and relieve congestion along the public transport nodes closer to offices reliable transport system. existing major east-west corridors. The and residential areas. project, however, faces coordination • To reduce congestion from road transport • The authorities are working toward complexities among different modes in the central business district, the promoting barrier-free public transport stakeholders, which may jeopardize timely authorities have been looking at options and facilities. All franchised bus operator delivery. such as electronic road pricing, stiffer fleets are low-floor models, and franchised penalties for illegal parking, and road • Authorities are focused on increasing the taxi operators are required to make at widening. number and use of commercial EVs, and least 50 percent of their taxi fleet have introduced tax exemptions on the wheelchair-accessible. • Hong Kong has yet to embrace shared purchase of private EVs. mobility models, as the regulatory • Hong Kong is planning to launch a framework has not been conducive for • The city has one of the oldest public transport subsidy scheme by 2019, ride-hailing. Bikesharing operators have transport contactless payment systems, under which commuters with monthly also faced issues such as personal data with plans to upgrade terminals to accept public transport expenses exceeding leaks and anti-competitive practices. mobile e-payments. HKD 400 (USD 60) can claim tax rebates.

SUMMARY Hong Kong provides one of the most reliable, efficient, accessible, and well-maintained public transport networks, with a highly integrated cross-modal electronic payment system. The high use of public transportation reflects this. In terms of trials of new technologies, Hong Kong has been lagging and has taken a conservative approach to new mobility models such as ridesharing and autonomous vehicle testing. In addition, the city has scope to expand active modes of transport, which can help in reducing congestion in the central district. Hong Kong has the potential to become a global model for public transport by embracing new technologies and promoting innovation.

CONTACTS Simon Dixon Marco Hecker Clare Jiong Lin Ma Global Transportation leader Future of Mobility leader Smart City leader Partner Deloitte Deloitte China Deloitte MCS Limited Tel: +852 2852 6588 Tel: +86 21 2312 7461 Tel: +44 (0) 207 303 8707 Mobile: +86 185 1622 1169 Mobile: +86 137 0164 6437 Email: [email protected] Email: [email protected] Email: [email protected]

About the Deloitte City Mobility Index About this publication Tohmatsu Limited, a UK private company limited The Deloitte City Mobility Index reviews major cities This publication has been written in general terms by guarantee (“DTTL”). DTTL and each of its on key aspects of mobility and the resulting and we recommend that you obtain professional member firms are legally separate and indepen- relationship to economic performance. Drawing on advice before acting or refraining from action on dent entities. DTTL and Deloitte NWE LLP do not publicly available data, client conversations, and any of the contents of this publication. Deloitte MCS provide services to clients. Please see bespoke Deloitte analyses, we assess each city’s Limited accepts no liability for any loss occasioned www.deloitte.com/about to learn more about our ability to transport its citizens both now and in the to any person acting or refraining from action as a global network of member firms. future and therefore its potential to bring prosperity result of any material in this publication. © 2018 Deloitte MCS Limited. All rights reserved to the city. About Deloitte As we receive feedback, we will update and expand Deloitte MCS Limited is registered in England and the analysis, which may mean the results shown in Wales with registered number 03311052 and its this document may change. registered office at Hill House, 1 Little New Street, For the full interactive index, visit the Deloitte City London, EC4A 3TR, . http://www.http://www.deloitte.com/insights/city-mobility-indexMobility Index at deloitte.com/insights/mobility-index. Deloitte MCS Limited is a subsidiary of Deloitte LLP, For Deloitte’s insights on the Future of Mobility, visit which is the United Kingdom affiliate of Deloitte http://www.deloitte.com/insights/future-of-mobilitdeloitte.com/insights/future-of-mobility. y NWE LLP, a member firm of Deloitte Touche