Heads of Delegation

HEADS OF

Contacts DELEGATION krsk2019.ru vk.com/krsk2019 [email protected] instagram.com/winteruniversiade2019 MANUAL OFFICIAL ONLINE STORE facebook.com/krsk2019 October 2018 shop.krsk2019.ru twitter.com/Universiade2019

TO BUY A TICKETS ok.ru/krsk2019 ticket.krsk2019.ru youtube.com/user/universiade2019 WU 2019 HOD MANUAL CONTENTS:

CONTENTS:

1 WELCOME MESSAGES ��8 8.2.5 IMPORT/EXPORT OF RIFLES AND AMMUNITION �� 46 2 ABBREVIATIONS ��10 8.2.6 IMPORT/EXPORT OF RADIO-ELECTRONIC APPLIANCES ON THE TERRITORY 3 GENERAL INFORMATIОN ��12 OF THE RUSSIAN FEDERATION �� 48 3.1 HOST COUNTRY �� 12 8.2.7 TEMPORARY IMPORT AND EXPORT OF SPORTS EQUIPMENT �� 48 3.2 HOST CITY �� 13 8.2.8 CUSTOMS PROCEDURES AT WU 2019 OFFICIAL ENTRY POINT �� 49 3.3 USEFUL INFORMATION �� 13 8.3 WU 2019 LOGISTIC SERVICES �� 49 3.3.1 WEATHER AND CLIMATE IN KRASNOYARSK �� 13 8.3.1 LOGISTIC SERVICES AT UNIVERSIADE VILLAGE �� 49 3.3.2 OFFICIAL CURRENCY �� 14 9 ARRIVALS AND DEPARTURES �� 50 3.3.3 ELECTRICITY �� 14 9.1 OFFICIAL ARRIVAL AND DEPARTURE POINTS �� 51 3.3.4 EMERGENCY NUMBERS �� 14 9.2 SUBMISSION OF ARRIVAL AND DEPARTURE INFORMATION �� 53 4 INTRODUCTION OF THE 29TH WINTER UNIVERSIADE IN KRASNOYARSK ��15 9.3 BAGGAGE CHECK-IN �� 54 4.1 KEY DATES �� 15 9.3.1 BAGGAGE TAGS �� 54 4.2 KEY CONTACTS �� 16 9.3.2 BAGGAGE ALLOWANCE �� 54 5 ACCREDITATION ��17 9.4 ARRIVAL TO SHEREMETYEVO INTERNATIONAL AIRPORT �� 55 5.1 GENERAL OVERVIEW �� 17 9.4.1 SERVICES PROVIDED IN SHEREMETYEVO INTERNATIONAL AIRPORT �� 55 5.2 ENTRY FORMS AND ENTRY DEADLINES �� 17 9.5 IMMIGRATION AND BORDER CONTROL �� 55 5.3 DELEGATION QUOTA �� 20 9.5.1 WELCOME DESK AT SHEREMETYEVO AIRPORT �� 56 5.4 ACCREDITATION PROCEDURE UPON ARRIVAL �� 21 9.5.2 ARRIVAL PROCEDURE �� 58 5.5 MAIN ACCREDITATION CENTER �� 24 9.6 CONNECTING THROUGH RUSSIAN AIRPORTS �� 60 5.6 ACCREDITATION CARDS �� 25 9.7 ARRIVAL TO KRASNOYARSK INTERNATIONAL AIRPORT �� 61 5.7 CATEGORIES OF CLIENT GROUP �� 26 9.7.1 SERVICES PROVIDED AT KRASNOYARSK INTERNATIONAL AIRPORT �� 61 5.8 ACCESS AND PRIVILEGES �� 26 9.7.2 WELCOME DESK �� 61 5.9 ACCREDITATION CARD LOSS/DAMAGE �� 28 9.7.3 KRASNOYARSK INTERNATIONAL AIRPORT ARRIVAL PROCEDURE �� 63 6 SPORT ENTRIES �� 29 9.8 ARRIVAL TO KRASNOYARSK-PASSAZHIRSKY RAILWAY STATION �� 67 6.1 ONLINE SPORT ENTRIES �� 29 9.8.1 SERVICES PROVIDED AT KRASNOYARSK-PASSAZHIRSKY RAILWAY STATION �� 67 6.2 SPORT ENTRIES MEETING �� 33 9.8.2 WELCOME DESK SERVICES �� 67 6.3 LATE ATHLETE REPLACEMENT �� 33 9.8.3 ARRIVAL PROCEDURE �� 68 6.4 FINAL SUBMISSION AND DEADLINE �� 34 9.9 DEPARTURE PROCEDURE �� 68 7 VISA �� 35 9.9.1 PRE-DEPARTURE PROCEDURE �� 68 7.1 VISA EXEMPTION PROCEDURE �� 35 9.9.2 UV REMOTE CHECK-IN DESK �� 69 7.2 VISA PROCEDURE FOR LATE ENTRIES �� 37 9.9.3 TRANSFER FROM UV TO THE AIRPORT �� 69 8 CUSTOMS AND INTERNATIONAL FREIGHT �� 39 9.9.4 SPORTS EQUIPMENT TRANSFER UPON DEPARTURE �� 69 8.1 RUSSIAN CUSTOMS �� 39 9.9.5 DEPARTURES FROM KRASNOYARSK INTERNATIONAL AIRPORT �� 70 8.1.1 DUTY FREE ALLOWANCE FOR INDIVIDUALS �� 40 9.9.6 DEPARTURES FROM OFFICIAL TRANSIT 8.1.2 GOODS TO DECLARE �� 41 AIRPORT SHEREMETYEVO (MOSCOW) �� 71 8.2 CUSTOMS PROCEDURES �� 42 10 FINANCE �� 73 8.2.1 SPECIAL CUSTOMS PROCEDURE �� 43 10.1 CURRENCY AND PAYMENT PROCEDURE �� 73 8.2.2 IMPORT OF GOODS USING ATA CARNET �� 43 10.2 FISU REGISTRATION FEES �� 73 8.2.3 TEMPORARY IMPORT OF GOODS ACCORDING TO THE EURASIAN ECONOMIC 10.3 PARTICIPATION FEES �� 74 UNION LEGISLATION �� 44 10.4 NUSF CONTRIBUTION FEE �� 74 8.2.4 IMPORT/EXPORT OF MEDICAL SUPPLIES & EQUIPMENT �� 44

2 WU 2019 HOD MANUAL CONTENTS:

10.5 EXTRA OFFICIALS �� 75 10.6 TEAM SPORT DEPOSIT �� 75 UNIVERSIADE VILLAGE MAP ��109 10.7 LOSS / DAMAGE DEPOSIT �� 76 13 DELEGATION SERVICES �� 110 10.8 OC BANK ACCOUNTS INFORMATION �� 76 13.1 DELEGATION ATTACHES ��110 10.9 FINAL BALANCE �� 76 13.2 TEAM SPORT ATTACHES ��111 11 ACCOMMODATION OF OTHER CLIENT GROUPS �� 77 13.3 MIC ��112 11.1 FISU HOTEL �� 78 13.3.1 MIC SERVICES ��113 11.2 ACCOMMODATION FOR ITOS AND NTOS �� 80 13.3.2 PIGEON BOXES ��114 11.3 ACCOMMODATION FOR MEDIA �� 82 13.3.3 DELEGATION SERVICES FRONT DESK ��114 11.4 ACCOMMODATIONFOR VIP GUESTS �� 83 13.3.4 MEETING ROOMS BOOKING PROCEDURE ��115 12 UNIVERSIADE VILLAGE �� 84 13.3.5 OPERATION DURING OFF HOURS ��115 12.1 UV OVERVIEW �� 84 13.4 NUSF RELATIONS ��116 12.1.1 LOCATION �� 84 13.5 COMMUNICATION POLICY DURING THE WU ��116 12.1.2 DURATION OF OPERATION �� 85 13.6 MOBILE SERVICES ��117 12.1.3 ZONING �� 85 13.6.1 DISTRIBUTION OF SMARTPHONES AND SIM-CARDS ��117 12.2 RESIDENTIAL ZONE �� 88 13.6.2 UGAMES MOBILE APPLICATION ��117 12.2.1 ACCOMMODATION �� 88 13.7 DAILY HOD MEETINGS ��118 12.2.2 SUPPORTING FACILITIES �� 90 14 FOOD AND BEVERAGE �� 119 12.2.3 SUPPORTING SERVICES �� 93 14.1 UV MAIN DINING HALL ��119 12.2.4 ALLOTMENT SYSTEM AND ACCOMMODATION PROCEDURES �� 93 14.2 F&B SERVICES AT COMPETITIONS VENUES ��120 12.2.5 UV MAIN DINING HALL �� 95 15 TRANSPORTATION ��121 12.2.6 RECREATIONAL AND FITNESS FACILITIES �� 96 15.1 GENERAL OVERVIEW ��121 12.2.7 RELIGIOUS CENTRE �� 96 15.2 TRANSPORTATION SYSTEM FOR ATHLETES AND TEAM OFFICIALS (TA) ��121 12.2.8 COMMERCIAL AREAS �� 97 15.3 TRANSPORTATION ON ARRIVALS AND DEPARTURES ��123 12.3 INTERNATIONAL ZONE �� 99 15.4 TRANSPORTATION TO COMPETITION AND TRAINING VENUES ��123 12.3.1 INTERNATIONAL ZONE FACILITIES �� 99 15.4.1 TEAM SPORTS ��124 12.3.2 INTERNATIONAL ZONE SERVICES ��101 15.4.2 INDIVIDUAL SPORTS ��124 12.4 OPERATIONAL ZONE ��103 15.4.3 SPECTATING ATHLETES ��125 12.4.1 MAIN OPERATION CENTRE ��103 15.4.4 TRANSPORTATION SYSTEM FOR TECHNICAL OFFICIALS FOR TEAM SPORTS ��125 12.4.2 UV TRANSPORTATION SERVICES T ��103 15.4.5 TRANSPORTATION SYSTEM FOR TECHNICAL OFFICIALS FOR INDIVIDUAL SPORTS ��126 12.4.3 TRANSPORTATION MALL ��103 15.5 DELEGATION CARS ��126 12.4.4 DELEGATION CAR PARKING ��104 15.6 TRANSPORTATION TO THE OPENING AND CLOSING CEREMONY ��127 12.4.5 DROP-OFF AREA ��105 15.7 TRANSPORTATION AFTER DOPING CONTROL ��127 12.4.6 INTERNAL TRANSPORTATION SYSTEM ��105 15.8 TAXI SERVICES FOR DELEGATIONS ��128 12.4.7 UV CULTURAL PROGRAMME ��105 15.9 MEDIA TRANSPORTATION ��128 12.5 SECURITY AND ACCESS CONTROL ��106 15.10 CAR PARKING INFORMATION ��129 12.5.1 ACCESS CONTROL ��106 15.11 UV TRANSPORTATION MALL ��129 12.5.2 SECURITY ��107 16 SPORT ��131 12.5.3 VILLAGE PASS ��107 16.1 GENERAL OVERVIEW ��131 12.6 UV RULES AND REGULATIONS ��108 16.2 COMPETITION PROGRAM ��131 12.6.1 ACCOMMODATION RULES ��108 16.3 COMPETITION AND TRAINING SCHEDULE ��133 12.6.2 DELEGATION WELCOME CEREMONIES ��108

4 5 WU 2019 HOD MANUAL CONTENTS:

16.4 INTERNATIONAL TECHNICAL OFFICIALS ��133 16.5 RIFLES AND AMMUNITION ��134 22.1 DELEGATION WELCOME CEREMONIES ��164 16.6 RIFLES DEPOSIT AND PICK-UP ��136 22.2 OPENING CEREMONY ��165 16.7 SPORT INFORMATION CENTRE (SIC) ��136 22.3 CLOSING CEREMONY ��167 16.7.1 SPORTS INFORMATION DESKS IN THE UNIVERSIADE VILLAGE ��136 22.4 MEDAL AWARDING CEREMONIES ��168 16.7.2 SPORTS INFORMATION CENTRE IN THE UNIVERSIADE VILLAGE ��136 22.5 FLOWER CEREMONY ��168 16.7.3 LOCATION AND OPERATING HOURS ��136 23 MEDIA ��169 16.8 SPORT INFORMATION DISTRIBUTION ��137 23.1 MEDIA SERVICES ��169 16.9 SKI PASSES ��137 23.2 ACCREDITATION ��170 17 WU2019 VENUES ��138 23.3 ACCOMMODATION ��170 17.1 WU2019 VENUE MAP ��138 23.4 TRANSPORTATION ��170 17.2 COMPETITION AND TRAINING VENUES ��140 23.5 MPC & IBC ��170 17.3 NON-COMPETITION VENUES ��151 23.6 PRESS CONFERENCES ��171 18 MEDICAL SERVICES ��152 23.7 INTERVIEW ��171 18.1 GENERAL INFORMATION ��152 23.8 WEBSITES ��171 18.2 MEDICAL SERVICES ��153 23.9 SOCIAL MEDIA ��172 18.2.1 MEDICAL CENTRE IN THE UV ��153 23.10 MEDIA LIAISON ��172 18.2.2 MEDICAL SERVICES AT THE VENUES ��154 23.11 DAILY NEWSPAPER ��172 18.2.3 MEDICAL SERVICES AT THE OPENING AND CLOSING CEREMONIES ��154 24 MARKETING ��173 18.2.4 MEDICAL SERVICES AT KRASNOYARSK INTERNATIONAL AIRPORT ��154 24.1 LOOK OF THE WU2019 ��173 18.3 DESIGNATED HOSPITALS ��154 24.2 LICENSING PROGRAM ��174 18.4 TEAM PHYSICIANS ��155 24.3 USE OF WU2019 LOGO ��174 18.5 INSURANCE ��155 25 TICKETING ��176 18.6 VACCINATION ��155 25.1 VENUE ACCESS AND TICKETING ��176 18.7 CONTACT DETAILS ��155 25.2 ACCESS TO PRIME EVENTS ��176 19 DOPING CONTROL ��156 26 RATE CARD ��177 19.1 LIST OF PROHIBITED SUBSTANCES ��156 27 TECHNOLOGY ��179 19.2 TESTING ��156 27.1 BROADCASTING SERVICES ��179 19.3 DOPING CONTROL STATIONS ��156 27.2 INTERNET ACCESS AT WU VENUES ��179 19.4 THERAPEUTIC USE EXEMPTION ��157 27.3 RADIO FREQUENCY CONTROL ��179 19.5 CONTACTS ��157 28 SECURITY ��182 20 INFORMATION AND PUBLICATIONS ��158 28.1 GENERAL OVERVIEW ��182 20.1 WU2019 WEBSITE ��158 28.2 ACCESS CONTROL TO UV ��182 20.2 LIST OF PUBLICATIONS ��158 28.3 ACCESS CONTROL TO COMPETITION AND NON-COMPETITION VENUES ��182 20.3 INFORMATION DESKS ��159 28.4 SECURITY MEASURES DURING WU2019 OPENING AND CLOSING CEREMONIES �� 183 20.4 WU2019 MOBILE APPLICATION ��160 29 FISU WORLD CONFERENCE ��184 21 CULTURAL UNIVERSIADE ��161 30 APPENDICES ��185 21.1 UV CULTURAL ACTIVITIES ��161 30.1 LIST OF RESTRICTED & PROHIBITED ITEMS ��185 21.2 UNIVERSIADE PARK ��162 30.2 DISTANCES BETWEEN VENUES ��190 21.3 EXCURSION PROGRAM ��163 21.4 CULTURAL ACTIVITIES IN THE CITY ��163 22 CEREMONIES ��164

6 7 WU 2019 HOD MANUAL Welcome messages

1 WELCOME MESSAGES

Dear Friends, Dear Heads of Delegations, Welcome to Krasnoyarsk, the heart of Siberia, where the world’s best student athletes I am happy to welcome you in the very heart of Siberia, in the Krasnoyarsk Territory, where will meet next March to compete in the most prestigious university competition in winter the 29th Winter Universiade 2019 Krasnoyarsk, Russia, will soon take place. sports, the 2019 Winter Universiade! Winter Universiade is a great sports and cultural festival, attracting thousands of athletes, Since 2013, organisers have been doing a tremendous job of getting the city ready fans and spectators from all over the world. Hosting a sport event of this scale is not only for the Universiade. New facilities have been built, to the highest international standard, a great honor but also a great responsibility. Throughout the preparation for the Krasnoyarsk and the city infrastructure has been renovated to ensure participants have the best 2019 Winter Universiade, we have been receiving tremendous support from the International possible experience during their time in Krasnoyarsk. University Sports Federation. And today, on behalf of the Executive Directorate of the 29th With preparations almost complete, I am delighted to welcome you to the Heads Winter Universiade 2019 Krasnoyarsk, Russia, I would like to express my gratitude to FISU. We of Delegations meeting; an opportunity for you to make sure that your athletes, promise to justify the confidence reposed and we are working hard to make Krasnoyarsk 2019 officials, judges and referees are provided with a thorough foundational knowledge Winter Universiade a memorable and exiting experience and show our hospitality to participants of the Universiade, so that they are ready to carry out their role at our event next March. and guests from all over the world. The Heads of Delegation Manual has been produced by the Krasnoyarsk 2019 Organising I am happy to welcome you here in Krasnoyarsk and believe that your visit will be efficient Committee, to give you a better understanding of the upcoming Winter Universiade. and productive, and you will bring back good memories of your stay here. This manual will enable you to provide your team with the most comprehensive information I wish this Heads of Delegation meeting to be a great success and hope to see all of you here regarding all aspects of the event. It also consolidates all necessary guidelines, not only next March! for competing in the best possible conditions, but for enjoying the city of Krasnoyarsk and the unique atmosphere of Winter Siberia. Maxim Urazov, I would like to thank the team of organisers for their excellent job and wish you an Director General enjoyable and successful stay in Krasnoyarsk! ANO “Executive Directorate of the 29th Winter Universiade Krasnoyarsk 2019”

Oleg Matytsin FISU President

8 9 WU 2019 HOD MANUAL Abbreviations

2 ABBREVIATIONS

A&D Arrivals and Departures FIN Finance MKT Marketing SIC Sport Information Centre ACC Accommodation FIS International Ski Federation MMC Main Media Centre SID Sport Information Desk International University ACR Accreditation FISU Sports Federation MPC Main Press Centre SPT Sport AC Alpine Combined FoP Field of Play MO Moguls STK Short Track Speed Skating Anti-doping Administration ADAMS and Management System FRS Freestyle Skiing MOC Main Operation Center SX Ski Cross

AE Aerials FSK Figure Skating MTA Aerials Mixed Team Event TCM Team Captains Meetings

ALP Alpine Skiing GS Giant Slalom NFS Delegation Services TD Technical Delegate

BDY Bandy GTM General Technical Meeting NSF National Sport Federation TE Test Event NTO National Technical Officials BRO Broadcasting HOD Head of Delegation TEM Test Events Management National University Sport BTH Biathlon HQ Headquarters NUSF Federation TKT Ticketing C&W Cleaning and Waste HP Half-Pipe OC Organising Committee TOC Technical Operation Center International Broadcasting CCS Cross-Country Skiing IBC The Relay of the Universiade Center PGS Parallel Giant Slalom TR CER Ceremonies Flame IBU International Biathlon Union PSL Parallel Slalom TRA Transportation CM Competition Managers Information PNTE Parallel Nations Team Event COM Communications ICT and Communication TUE Therapeutic Use Exemption Technologies PR Public Relations FISU Winter Universiade TV-C Television Compound CSU-H Supervision Committee IHO Ice Hockey PRS Press Operation UT Universiade Torch FISU Winter Universiade International Ice Hockey IIHF PTC Protocol CTI-UH International Technical Federation UV Universiade Village Committee PUB Publications International Sport Vehicle Access and/or ISF VAPP CUR Curling Federation SBD Snowboard Parking Permit

CUL Cultural Activities ISU International Skating Union SS Slopestyle VM Venue Manager International Technical DM Dual Moguls ITO SBX Snowboard Cross VOL Volunteers Officials Doping Control SCC Sport Command Center W Women DOP LIC Licensing and Merchandising FISU Executive Committee SEC Security WADA World Anti-Doping Agency EC LOG Logistics Food and Beverage SEM Sport Entries Meeting WCF World Curling Federation F&B M Men Federation of International FIB SG Super-G WU Winter Universiade Bandy MDC Medical Services

10 11 WU 2019 HOD MANUAL General informatiоn

3 GENERAL INFORMATIОN

Moscow hosted the 7th Summer Universiade in 1973 and the 22nd Summer Olympic Games in 1980, Kazan - the 27th Summer Universiade 2013, Winter Olympic Games 2014 were held in Sochi. In 2018 Russia hosted the FIFA World Cup. The 29th Krasnoyarsk 2019 Winter Uni- versiade will take place in Krasnoyarsk from 2 to 12 March, 2019. 3.2 HOST CITY Krasnoyarsk is the capital of the Krasnoyarsk Territory, the second largest region of the Russian Federation. Krasnoyarsk today is the largest industrial, scientific and cultural center of Eastern Siberia, located on both banks of the Yenisei River - one of the most beautiful and powerful rivers of Siberia. The city length on the left bank of Yenisei is 25 km, on the right bank – 35 km, it occupies total area of 379.49 square km. Population – 1,091,634 (January 1st, 2018). Krasnoyarsk is a large scientific and educational and sports centre of Siberia. Siberian Federal University – higher educational institution of the “3rd millennium” can be compared by its size only with the Lomonosov Moscow State University. The development of physical culture and sports in the Krasnoyarsk Territory remain the priority of the social policy in the region. Hosting Krasnoyarsk 2019 Winter Universiade in Krasnoyarsk is an investment in the future not only of the city, but of the Krasnoyarsk Territory as a whole. These competitions will turn Krasnoyarsk into a unique sports arena, great sports festival, the main value of which is to unite people and countries. 3.3 USEFUL INFORMATION 3.1 HOST COUNTRY The Russian Federation, is the largest country in the world located in Eurasia and covers 3.3.1 WEATHER AND CLIMATE IN KRASNOYARSK 17,075,400 square kilometers (6,592,800 square miles), more than one-sixth of the Earth’s Krasnoyarsk has a humid continental climate with long cold winter and short hot summer. The inhabited land; 9th most populated country with 144 million people. Climate is softened by Yenisei River. Winters last from early November to the end of March. The Russian Federation is a multinational state having one of the most diverse societies Average monthly temperature in March is -5,7°С. The prevailing wind direction in the winter in the world, which includes more than 160 ethnic groups. Their languages and ethnic and cul- season is the south-west. The average wind speed varies from 2.5 to 3.1 m/s, the maximum gust tural identities are being continually preserved. can reach up to 29 m/s. Over the winter season, an average precipitation is of 110 mm. Usually, Most of Russia consists of vast stretches of plains that are predominantly extended to the south a stable snow cover is established in the first decade of November and remains until the end and heavily forested to the north. Mountain ranges are located along the southern borders, of March. The height of the snow cover is 20 - 50 cm. such as the Caucasus (containing Mount Elbrus, which at 5,642 m is the highest point in both Russia and Europe) and the Altai. Russia has thousands of rivers and inland bodies of water, providing it with one of the world’s largest surface water resources. The Siberian rivers Ob, Yeni- WU 2019 weather forecast link: sei, Lena and Amur are among the longest rivers in the world. The country possesses a wide Climate overview for March: range of natural resources including major deposits of oil, coal, natural gas, many strategic minerals, diamonds and timber. Average Average Record Average Daily mean Average Record Low relative There are eleven time zones in Russia (more than in any other country in the world): from UTC High°C High °C °C Low °C °C precipita- humidity +1 in Kaliningrad to UTC +12 in Kamchatka. tion mm (%)

Sport has always been one of the key priorities in Russia. Soviet and Russian athletes have 17.9 -0.2 -5.7 -10.1 -38 16 64 always distinguished themselves in the international sports arena, winning in Olympic sports and being among the world leaders at the Olympic Games and World Championships.

12 13 WU 2019 HOD MANUAL General informatiоn

3.3.2 OFFICIAL CURRENCY The Russian Ruble (₽, code: RUB) is the official currency of the Russian Federation. Russian 4 INTRODUCTION ruble is subdivided into 100 kopeks. Today, you can find the following banknotes in circulation: 10 Rubles (almost out of circulation and rare), 50 Rubles, 100 Rubles, 200 Rubles, 500 Rubles, OF THE 29TH WINTER UNIVERSIADE 1,000 Rubles, 2,000 Rubles, 5,000 Rubles. Also there are coins: 10 kopecks, 50 kopecks, 1 Ruble, 5 Rubles, 10 Rubles. IN KRASNOYARSK

THE EXCHANGE RATE USD EUR (as per 14 September 2018) 1$ = ₽ 68.53 €1 = ₽ 79.2

3.3.3 ELECTRICITY ELECTRICAL OUTLET STANDARDS IN RUSSIA Electrical sockets (outlets) in Russian Federation are one of the three European standard electrical socket types: The Type C Europlug, the Type E and Type F Schuko. If your appliance’s plug doesn’t match the shape of these sockets, you will need a travel adapter.

VOLTAGE STANDARD IN RUSSIA 4.1 KEY DATES The voltage of 220 volts is the most widespread in Russia. The voltage deviation is permitted at a level of 10 percent. So, the voltage in the Russian power outlets is allowed in the range Date Event FA from 198 to 242 volts of alternating current. The frequency is 50 hertz. We advise to check 12-13 March, Preliminary Delegation Official Visit FNS any of your electrical devices before using it with Russian electrical network. The device must 2018 support the 220-240 V power supply. Deadline for submitting an Intention of Participation in WU 2 May, 2018 ACR Be careful also with travel adapters and check that it supports 220V/AC as well. 2019 (PI) VOLTAGE INFORMATION ON ELECTRICAL DEVICES 2 August, 2018 Deadline for submitting General Entry (G) ACR Deadline for Final Engagement for team sports (FE) 2 August, 2018 (Ice Hockey, Curling, Bandy, Synchronized Figure FISU Skating) – forms must be sent to FISU Deadline for team sports deposits payment (Ice Hockey, 2 August, 2018 FISU Curling, Bandy, Synchronized Figure Skating) 10-13 October, HOD meeting NFS 3.3.4 EMERGENCY NUMBERS 2018 2 November, 2018 The deadline for submitting Quantitative Entry (Q) ACR The all-purpose emergency number for mobile calls (this number can be dial ed without 112 a SIM, without any money on your phone, and with your keypad locked)

14 15 WU 2019 HOD MANUAL Introduction of the 29th Winter Universiade in Krasnoyarsk

The deadline for the ITO Nominative Entry (Ice Hockey, Figure 2 November, 2018 ACR 5 ACCREDITATION Skating, Short Track Speed Skating) January, 2019 - ACR, Distribution of Accreditation Certificates to NUSF delegations March, 2019 NFS 5.1 GENERAL OVERVIEW 2 January, 2019 Deadline for advance payment of 50% participation fee FIN The main purpose of accreditation is to determine the roles and responsibilities of the partici- Deadline for applications for "Permission to use radio pants, as well as venues and services available to them to ensure the safety of all participants 18 January, 2019 frequencies or radio frequency channels" of the Krasnoyarsk 2019 Winter Universiade. 18 January, 2019 Deadline for Rifle and Ammunition import application SPT, SEC The Organisation Committee provides access to the accreditation system to all client groups Deadline for medicine and medical equipment import for the registration of individual entry forms. Starting from March 2018, the NUFSs receive 18 January, 2019 MDC application a username/ password link from the Organizing Committee to enter the Accreditation System account, where they are required to fill in entry forms for their delegation. 31 January, 2019 Deadline for Rate Card online orders We draw your attention that only athletes who meet the following requirements can participate 2 February, 2019 Deadline for Individual Entries (I) ACR in the Krasnoyarsk 2019 Winter Universiade: 23 February, 2019 1. Be a national of the country they represent (with exception in Pairs Skating and Ice Opening of the Universiade Village AV (00:00) Dance events – c.f. Figure Skating Sports Regulations); 23 February – 2. Be at least 18 and no older than 25 years of age on the 31st December of the year Daily HOD meeting NFS 11 March of the event (WU2019: the athletes must be born between 1 January 1994 and 31 December 2001); 28 February- 1 FISU EC meeting FIR 3. Students who are currently officially registered as proceeding towards a degree or di- March, 2019 ploma at the university or similar institute, the status of which is recognised by an 2 March, 2019 FISU Reception FISU appropriate national academic authority of their country, or former students of the in- Opening Ceremony of the Krasnoyarsk 2019 Winter stitutions mentioned above who have obtained their academic degree or diploma 2 March, 2019 CER Universiade in the year preceding the event; 4. Notwithstanding Article 3, in countries with fewer than 2,000,000 inhabitants or hav- 3 March, 2019 OC Reception ing fewer than 5,000 university students, students attending technical or secondary 5-7 March, 2019 FISU Conference schools may participate in FISU events if they have been attending their establishments 12 March, 2019 Closing Ceremony of the Krasnoyarsk 2019 Winter Universiade CER for at least two (2) years. 5. Countries wishing to take advantage of the concession in Article 4 must submit an 14 March, 2019 Closure of the Universiade Village AV (23:59) application to the FISU Executive Committee at least 6 months before the Opening Ceremony of the Krasnoyarsk 2019 Winter Universiade. Such an application must be supported by documents endorsed by the appropriate state or national academic authorities. 4.2 KEY CONTACTS 5.2 ENTRY FORMS AND ENTRY DEADLINES DELEGATION SERVICES [email protected] Registration of the NUSF in the WU2019 Online Accreditation System includes several steps ACCREDITATION [email protected] with respective deadlines. SPORT DEPARTMENT [email protected] Download Log into Complete Complete Complete Complete SPORTS ENTRIES [email protected] Accred- accred- and submit and submit and submit and Sumbit itation itation PI form G Form Q Form I form ARRIVALS AND DEPARTURES [email protected] Guidelines System

16 17 WU 2019 HOD MANUAL Accreditation

1st STAGE

INTENTION OF PARTICIPATION (PI FORM) passport of a foreign citizen, for the Delegation from Russia — a passport of a Russian citizen and international passport. The identity document must not expire earlier than 6 months PI form — Intention of participation — contains information only about the after the end of the validity of the visa or the accreditation certificate. I-form must be sub- organization and the contact person. The PI application must be submitted no later than 10 months before the Opening Ceremony. mitted no later than 1 month before the Opening Ceremony. INDIVIDUAL ENTRIES SUBMISSION: 2nd STAGE Deadline for IE submission stage submission Description 1.General Data — 2 February Must be completed and submitted not later than 1 month GENERAL ENTRIES (G FORM) Personal informa- 2019 before the start of the WU. tion You required to enter: full name, nationality, date of birth, General entry contains general information on the number of athletes by sport and the number passport data, university data, upload digital photos, passport of officials. G form must be submitted no later than 7 months before the Opening Ceremony. copy, etc. After submitting the data, to make any changes you must contact OC ([email protected] with c. c. to delegation. Team Sports Final Engagement Form (FE Form) [email protected]). The form should be submitted no later than 7 months before the start of the Winter Universi- Please note that on the territory of the Russian Federation ade. The form has to be submitted to FISU ([email protected]) and team deposit only domestic Russian passport and an international passport must be paid directly to FISU in accordance with the set procedure and deadlines. (for a foreign citizen) are valid. However, when registering in the accreditation system, all athletes must enter their international passport data since the athletes’ passports 3rd STAGE are checked by the FISU CIC in the accreditation center. Important notice: You need to submit the General Data as soon as possible in order to obtain Accredita- tion Certificate in time. Must be completed and sent for consideration not later than 1 QUANTITATIVE ENTRIES (Q FORM). month before the start of the WU. After submitting the form, it is not possible to change any of the Sport Entries data in the ACR system by NUSF. In case STARTING DATE 15 August 2018 2. Sport Entries 2 February DEADLINE: 02 November 2018 2019 you need to make any changes you will be required to address the OC first ([email protected]). Quantitative entry contains detailed information on the number of athletes in sports and disciplines, Please refer to Section 6 «Sport Entries» of HOD manual as well as the number of officials (i. e. coaches, team officials, administrative officials and medical for detailed information on Sport Entries. staff). Q-form must be submitted no later than 4 months before the Opening Ceremony. Must be completed and submitted no later than 1 month be- ITOs Nominative Entry (ITOs N Form) fore the start of the WU. ITOs Nominative Entry forms for figure skating, ice hockey and short track speed skating should You required to enter flight itinerary and luggage information 3. A&D data 2 February (number of pieces, weight, dimentions). be submitted no later than 4 months before the start of the Winter Universiade to the OC 2019 After the submission deadline, you can change the data (separately from the online registration system). by contacting OC A&D department directly ([email protected] with c. c. to [email protected]).

4th STAGE Online Accreditation System Technical Requirements Operating system (OS): Windows 7 or later is recommended. Browser: INDIVIDUAL ENTRIES (I FORM). • Microsoft Internet Explorer or Google Chrome are recommended. • Microsoft Internet Explorer 11.0 or later is recommended. STARTING DATE: 02 November 2018 DEADLINE: 02 February 2019 • Google Chrome 46.0 or later is recommended. • Mozilla Firefox 60.0 or later is recommended. Individual form is filled particularly for each member of the Delegation and contains personal data of the participant. These data must completely correspond to the personal data Optimal screen resolution: 1920х1080. If the laptop or computer screen is set at a lower res- of the participant in his identity document. For NUSF Delegations such a document is the olution, the system may not be seen clearly.

18 19 WU 2019 HOD MANUAL Accreditation

5.3 DELEGATION QUOTA The number of athletes and officials of the Delegation is limited. When submitting Q form, 5.4 ACCREDITATION PROCEDURE UPON ARRIVAL Sport Entry Quotas for each sport are reflected in the online registration form (the system will not allow to exceed the maximum quota). When submitting I forms, quotas continue to be The accreditation procedure for NUSF Delegations begins with the start of the registration active. process-from the filing of the PI form - and ends with the obtaining of accreditation card. An accreditation card cannot be obtained without online registration of an individual entry Maximum number of officials in a delegation participating in WU 2019 is as follows: form in the accreditation system. Online registration of I Form ends on 2 February 2019 - 1 Athletes Officials month before the Opening Ceremony. 1-3 2 The accreditation procedure after arriving at the Main Accreditation Centre consists of two 4-10 5 stages: obtaining a temporary pass that gives an access only to the Universiade Village 11-20 9 and obtaining an accreditation card. 21-30 13 31-40 17 Temporary pass can be obtained in the Main Accreditation Centre (MAC) located in the inter- 41-50 21 national area of the Universiade Village. To obtain a temporary pass you must follow the steps 51-60 25 defined below: 61-70 29 71-80 33 Delegation arrives to Universiade Village. Delegation members proceed to Welcome area. 81-90 37 Step 1 91-100 41 Head of Delegation goes to MAC information desk where he/she receives information on ac- Add 5 more officials per creditation procedure and First arrival procedure check-list. 101 and more 10 athletes At the registration (accreditation) desk at the MAC, HOD checks the list of delegation members: general information (personal data) and information on arrival and departure. For this pur- Note: ITOs (nominated by NUSF) and media liaisons are not included in the quota of offi- pose, the accreditation operator downloads and prints a report from the accreditation system cials. with the list of registered delegation members. Step 2 If the Head of Delegation makes adjustments, the accreditation operator makes changes If a delegation wants to enter more accredited officials than allowed, NUSF delegation must to the data in the online accreditation system accordingly. send a special request to FISU ([email protected]) at the time of the deadline Important notice: If a personal data is changed during the information verification procedure for quantitative entries. The participation fee for the approved extra official is one hundred (passport details, name, etc.), security background check is performed again, and new data can fifty euros (EUR 150) per day per person. Extra officials will be accommodated in the Universi- be verified only in 48 hours at the earliest! ade Village. At the Accommodation desk HOD confirms the information of accommodation of the Delega- Step 3 tion members in the UV, makes necessary adjustments if needed and signs the Rooming List Countries participating at the Winter Universiade are entitle to nominate media liaisons for the delegation. as follows: At the finance desk, HOD is provided the invoice to pay required fees (in accordance with all re- Step 4 cent amendments made during previous steps). After that, Head of Delegation makes the payment at the bank office and returns to the finance desk and shows the receipt. Number of media Number of athletes At the Temporary Pass distribution desk, HOD receives Temporary Passes. liaisons Step 5 1–100 1 Temporary pass desk operator confirms with check-list that all required payments are made. 101–200 2 The number of temporary passes must comply with the amount of participation fees paid. add 1 media liaison Return to Check-in/Check-out desk. HOD verifies and signs the Rooming List, the Inventory Act 201 and more per 100 athletes on condition of residential rooms, delegation offices, medical rooms, storage rooms and wax cabins. If Head of Delegation would like complete inspection of inventory before signing the In- 1 additional media liaison per team sport Step 6 ventory Act, the UV staff together with HОD or his /her authorized representative will inspect all rooms, offices and other spaces allocated to the delegation to ensure that all rooms and are Media liaisons shall not be included in the number of officials. If a delegation wants in good condition and all equipment is in place. HOD receives keys from residential rooms, delegation offices, medical rooms, storage rooms, to enter more media liaisons than allowed, a special request must be presented to FISU Step 7 ([email protected]) at the time of the deadline for quantitative entries. ski storage rooms and wax cabins. HOD gives Temporary Passes to delegation members. Delegation members enter the Universi- Step 8 ade Village.

20 21 WU 2019 HOD MANUAL Accreditation

ATTENTION! Temporary pass provides the access to International and Residential zones of the Uni- versiade Village and is valid ONLY FOR 24 HOURS. After 24 hoursT emporary pass is can- PROCEDURE FOR OBTAINING PERMANENT ACCREDIATION CARD celled. Temporary pass does not grant access to competition and training venues! At the CIC registration desk Head of Delegation makes an appointment with the FISU Inter- Therefore, it is very important to proceed to the second step of accreditation process – Step 9 national Control Committee (CIC) and at Migration Service Desk. obtaining the accreditation card - in advance. Appointment with CIC is possible only if the registration fee is fully paid by the Delegation. PROCEDURE OF OBTAINING TEMPORARY PASSES Head of Delegation or his/her representative comes to Sport Entries desk in accordance with the SEM appointment schedule (made with Sport Entries in advance). Step 10* HOD verifies the data of the athletes and confirms the list of participation athletes per dele- Delegation arrives to MAIN ACCREDITATION CENTRE gation. (Please refer to Section 6 “Sport Entries” for detailed information on SEM procedure). Enter the Village Head of Delegation arrives to CIC preparation area. At the CIC Preparation Area, Head of Delegation receives non-validated accreditation cards and prepares documents for the CIC. The operator of the Preparing Area assists the HOD to arrange the individual dossiers for CIC, if necessary. Head of Delegation Members of delegation The individual dossier for each participant has to be ready for obtaining the final accreditation card and complete registration at Migration Service Office and must contain following documents: Registration Area Step 11 Athletes: Officials: Verify and confirm the data 1. Valid passport 1. Valid passport of the delegation 2. FISU Academic Eligibility Form signed 2. Accreditation Card for CIC validation WAITING AREA by University and NUSF/original student 3. Migration card (for Migration Service Members of delegation card Check-in/out Desk office) Stay there waiting for 3. Accreditation Card for CIC validation Confirm accommodation information Temporary Passes 4. Migration card (for Migration Service office) Finance Desk Pay required fees CIC examines the participation eligibility of the athletes. If all the requirements are met, the CIC officer activates accreditation cards. Step 12 If not approved the athlete will be disqualified. Temporary Pass Desk Head of delegation pays FISU Registration fees. Get Temporary Passes Head of delegation gives Tempo- Step 13. Head of Delegation receives permanent Accreditation Cards. rary Passes and keys to members After examination by the CIC, the Head of Delegation proceed to Migration Services Desk, Check-in/out Desk of delegation Step 14 Confirm accommodation information, and hands over passports and Migration Cards for registration procedure. complete Inventory Inspection Step10* - Sport Entries Meeting appointment can be concluded after the ICC appointment if agreed with Sport Entries in advance. Check-in/out Desk Receive Keys To avoid queues at the accreditation centre and reduce waiting time spent on the accreditation procedure, Heads of Delegations or an authorized person from the Delegation are advised to come to the Accreditation Centre before the arrival of athletes to check all the data of the Delegation enters Universiade Village Delegation members (Delegation composition, personal information, arrival and departure Enter the Village data) and get temporary cards in advance if the Delegation consists of more than 15 people. In this case, all the members of the Delegation with temporary passes will be able to get accommodated in the Universiade Village immediately after arrival and after going through security check procedure.

22 23 WU 2019 HOD MANUAL Accreditation

PROCEDURE FOR OBTAINING ACCREDITATION CARDS 5.6 ACCREDITATION CARDS CIC Registration Desk Sport Entries Desk Categories of Accreditation Cards: Head of Delegation make an appointment with CIC Verify and sign Final Entry List •• ACCREDITATION CARD Personalized accreditation card with a photo, name and function of the card holder. It carries information about the access rights and privileges available to the card- CIC Preparation Area holder. Head of Delegation prepares dossiers •• TEMPORARY PASS for CIC A temporary non-personalized card that is received only by athletes and officials upon arrival at the Main Accreditation Centre before the accreditation card is received. The Temporary Pass is valid for 24 hours and gives access only to the Uni- CIC Office Athlete’s eligibility not approved: versiade Village and the UV main dining hall. Athletes should keep their temporary CIC examines the eligibility of the athletes Cancel qualificaton cards at all times in case of an inspection. If the card is lost or stolen, please notify the Main Accreditation Centre immediately. •• DAY PASS CIC Office The daily personalized pass is valid only on the date indicated on its front, and gives Ahtlete’s qualification approved: access to one venue indicated on the pass with the indication of the access zones. CIC Activates Accreditation Cards This pass is made if the access rights indicated on the accreditation card are not sufficient to perform the required functions by the person. •• UV GUEST PASS CIC Office UV Guest Pass gives access to the Universiade Village on the date indicated on the Head of Delegation receives accreditation cards card to the person invited by the Delegation, FISU or the Organizing Committee. Only the Heads of Delegations or his/her representatives, FISU members and staff of the Organizing Committee can request this pass for an invited person. Migration Service Desk NUSF Delegations have the right to invite guests (friends and family members of athletes, Head of Delegation completes officials and high-ranking persons) to the Universiade Village upon prior request. The num- Migration registration procedure ber of guests invited in one day must strictly coincide with quotas depending on the size of the delegation. 5.5 MAIN ACCREDITATION CENTER Delegation has the right to invite more guests on the day of the Delegation’s Welcome Ceremony. Main Accreditation Center is located in the Universiade Village International Zone and is operating February 23 to March 14 daily on 24/7 basis. QUOTAS ON THE NUMBER OF GUESTS OF NUSF DELEGATIONS (PER 1 DAY)

MAC provides the following services for athletes and officials: Delegation Size Number of guests • Confirm and correct the participants’ data; • Issue and delivery accreditation cards and passes: 1–9 1 • Temporary Passes • Accreditation Cards 10–99 2 • UV Guest Pass • Day Pass 100–199 4 • Re-issuance of lost/damaged Accreditation Cards ≥ 200 6 • Cancel invalid cards • Resolve accreditation related issues • Providing all accreditation –related coordination and technical support • Accommodation services • Finance desk operation • CIC Office operation • Migration registration office operation

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COMPETITION AND TRAINING VENUES 5.7 CATEGORIES OF CLIENT GROUP CODES

Colour Code Client Group Client Subgroup Function FBL Funpark Bobrovy Log Blue U Athletes Athletes Athlete IAC Crystal Ice Arena COMPETITION AND TRAINING VENUES ACCESS CODES Blue C NUSF Officials Administration Officials Head of Delegation BAC Biathlon Academy 0 All Access Blue C1 NUSF Officials Administration Officials Deputy Head of Delegation ASC Arena Sever CTS Yenisei Ice Stadium 1 Competition Area Blue F NUSF Officials Administration Officials Secretary YSP Ivan Yarygin Sports Palace 2 Athlete Preparation Area Blue F NUSF Officials Administration Officials Delegation Official PLA Platinum Arena 3 Administration and Operation Area Blue F NUSF Officials Sport Officials Team Leader RDC Raduga Cluster 4 Press Area Blue F NUSF Officials Sport Officials Coach IPR Rassvet Ice Palace 5 Broadcasting Area Blue F NUSF Officials Sport Officials Team Official LAP Pervomaisky Ice Arena 6 Mixed Zone Blue F NUSF Officials Sport Officials Technician SPC Sopka Cluster 7 VIP Area Blue M NUSF Officials Medical Officials Doctor Blue M NUSF Officials Medical Officials Medical Personnel SEATING CODES UNIVERSIADE VILLAGE ACCESS CODES Green F NUSF Officials Media Liaisons Media Liaison R Reserved V Village All Access No Dining Hall S Special I International Zone T Ordinary VSA UV transportation check-point 5.8 ACCESS AND PRIVILEGES Unreserved (If seat is U vacant, seating is allowed) VENUE ACCESS CODES Z No seat «∞» — Access to all sports venues ACCESS TO EACH SPORT VENUE IS DETERMINED BY THE PICTOGRAMS. MAIN DINING HALL ACCESS TOOLS ACCESS

Alpine Ski- Freestyle Access to UV Main Dining Hall Tools Access Curling Skiing Biathlon Ice Hockey Orienteering Skiing

TRANSPORT SERVICES T1 Designated vehicle with driver T2 Designated vehicle with driver shared between two or more delegates T3 Shared vehicle available on call or by reservation in advance Short Track Cross-Country TA Shuttle, team bus, delegation cars for athletes and officials Speed Skating Snowboard Bandy Figure Skating Skiing TS Shuttle buses for spectating athletes and officials TF ITOs and NTOs shuttle buses TM Shuttle buses for Media

MEDIA ACCESS CODES

B International Broadcasting Center P Main Press Center

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6 SPORT ENTRIES

5.9 ACCREDITATION CARD LOSS/DAMAGE 6.1 ONLINE SPORT ENTRIES If Accreditation Card is lost or damaged, athletes and officials should immediately contact MAC Submission of Sport Entries for WU 2019 is carried out through the Online Accreditation for re-issue / replacement of the card and complete the following steps: System and is one of the steps when submitting an Individual Entry form. Sport Entries data 1. Submit the application for Accreditation Card re-issuance. is only applicable for Athletes. The Head of Delegation should submit the application of re-issuance at the Registration Area Delegations will have access to Sport Entries data from 2 November 2018 to 2 February 2019 of the Main Accreditation Center. The accreditation staff will cancel the lost accreditation card. and only after filling in the General (personal and educational related) information in the In- 2. Receive the new Accreditation Card dividual Entry form. After the CIC officer confirms the qualification of the applicant and activates the Accreditation As part of the registration process, FISU introduced “Long List” of athletes. This will allow Card, the new card will be delivered at the Main Accreditation Center. delegations to submit General data (personal and educational related information) for all the athletes who may potentially take part in the Krasnoyarsk 2019 Winter Universiade. However, submission of Sports Entries is limited by participation quotas for a particular event defined by the FISU regulations.

28 29 WU 2019 HOD MANUAL Sport Entries

SPORT ENTRY QUOTAS BY SPORT AND DISCIPLINES FOR WU2019 ARE AS FOLLOWS: Maximum number Max. Maximum number Max. Maximum number Maximum number Medal events of athletes/ number Medal events of athletes/ number of athletes/sport of athletes/sport No. Sport event No. Sport event of teams of teams M W Mixed M W M W Total M W Mixed M W M W Total Super Super Relay 1 relay 1–6 1–6 4 Combined Combined 4X7.5 km team Super Gi- Relay (W) 1 relay Super G 1–6 1–6 3 ant Slalom 3X5 km team 3 Giant Giant Mixed team 1–6 1–6 12 12 24 1–2 1–2 1–2 teams Slalom Slalom sprint1W+1M

1 Slalom Slalom 1–6 1–6 Cross-country skiing All athletes must have an active FIS code. FIS-code must be indicated correctly in the individual application form. Parallel Nations

A lpine skiing Team Event (2M 2 2 1 Team Men’s + 2W) tourna- 4–5 1 team ment All athletes must have an active FIS code. FIS-code must be indicated correctly in the individu- 4 4–5 4–5 8–10 al application form.

Curling Women’s Team events: one team from the country. The size of the team from the country is limited to a tourna- 4–5 1 team maximum of 4 athletes (2M + 2W). The athlete can start only once in a round ment Individual Individual Individual Individual 1–3 1–3 20 km 15 km 1–6 1–6 Pairs*** 1–3 1–3 1–3 pairs 9 9 18 race race Ice dance*** 1–3 1–3 1–3 pairs Sprint 10 Sprint 7.5 1–6 1–6 km km Quotas can be reduced in accordance with the FISU Technical Regulations for WU2019 Figure Skating competitions. Pursuit Pursuit 10 Q‑60* Q‑60* 8 8 16 12.5 km km skating Figure *** In pairs and ice dance, only one partner must be a citizen of the ISU country-member 5 that he/she represents. However, the other partner must be a citizen or a resident of a coun- Mass start Mass start try-member of the ISU and must have the ISU Certificate of Admission according to the Rule Q‑30** Q‑30** 2 15 km 12.5 km No. 109, Paragraph No. 3 of the ISU Regulations.

Biathlon Single Mixed Synchronized 1 relay 12 (+3) or 16 (+4) 1–2 teams 12–40 12–40 relay 6 km (W) + 1 1 skating team 7.5 km (M) Each team consists of 12 (twelve) skaters of the main squad and 3 (three) skaters for replace- *Pursuit: The top 60 athletes from the sprint race are qualified automatically. In case of ab- skating ment or 16 (sixteen) skaters of the main squad and 4 (four) skaters for replacement and can

sence of the athlete no substitution or upward movement is allowed. Synchronized include women and men. **Mass start: All medalists and additional athletes with the most points scored in the 3 previ- Men’s ous Biathlon World Cup competitions will be qualified up to 30th position. Athlete substitutes 17– tourna- 17–23 1 team are permitted not later than 1 hour before the start of the zeroing. 23 ment. Sprint Sprint 1–6 1–6 6 34–46 Women’s 17– 10 km 5 km Indi- Ice Hockey tourna- 17–23 1 team 1–6 1–6 23 Individual vidual ment 3 10 km 5 km Pur- 8 8 16 1–6 1–6 Pursuit suit 30 km 15 km

Cross-country skiing 1–6 1–6 Mass start Mass start

30 31 WU 2019 HOD MANUAL Sport Entries

Maximum number Max. Maximum number Max. Maximum number Maximum number Medal events of athletes/ number Medal events of athletes/ number of athletes/sport of athletes/sport No. Sport event of teams No. Sport event of teams M W Mixed M W M W Total M W Mixed M W M W Total Snow- Snow- Sprint Sprint 1–6 1–6 board board 1–4 1–4 Pursuit Pursuit 1–6 1–6 Cross cross race Parallel Parallel Middle Middle 1–6 1–6 8 8 16 Giant Giant 1–4 1–4 11 distance distance Slalom Slalom 20 20 40 Sprint re- 1–2 relay 7 Parallel Parallel lay (1W+1M 1–2 1–2 1–4 1–4 teams

Slalom Slalom Ski Orienteering or 2W)**** Snowboard Halfpipe Halfpipe 1–4 1–4 **** Sprint mixed relay A maximum of two (2) teams consisting of two (2) athletes (at least one (1) woman in a team). Slopestyle Slopestyle 1–4 1–4 All athletes must have an active FIS code. FIS-code must be indicated correctly in the individual application form. 500 m 500 m 1–3 1–3 6.2 SPORT ENTRIES MEETING 1000 m 1000 m 1–3 1–3 1500 m 1500 m 1–3 1–3 Sport Entries Meeting (SEMs) will take place from 23 February 2019 to the date of last delegation arrival to the UV at the Sport Entries Desk in the Main Accreditation Center. 6 6 12 5000 m 1 relay The Sport Entries Team will get in touch with each delegation prior to the start of Universiade 8 4 5 Relay team in order to pre-schedule a suitable date and time for the Sport Entries Meeting (SEM). 3000 m 1 relay 4 5 During the SEM at the Sports Entries Desk, the Head of the Delegation shall verify and confirm Relay team Sports Entries or make changes to them if necessary.

Short Track Speed Skating Short Track Individual competitions: The number of participants can be reduced if necessary. Relay: 1 team consisting of 4 athletes from the country with 1 reserve athlete During the first General Technical Meeting in the relevant sport, the Head of Delegation or his/ Men’s her representative shall confirm and sign the official entry list of competitors. 11– tourna- 11–16 1 team 16 ment. 22–32 Women’s 6.3 LATE ATHLETE REPLACEMENT 11– 9 tourna- 11–16 1 team 16 The deadline for submission of Individual Entries for participation in WU2019 competitions Bandy ment Each country can be represented by a men’s and / or women’s team consisting of a maximum is 2 February 2019. of 14 (fourteen) field players and two (2) goalkeepers. In addition to the main delegation, After 2 February 2019 new entries may be submitted only in special circumstances (see chap- the team can include up to eight (8) reserve field players and two (2) reserve goalkeepers. ter 6.4). After this deadline, only cancellation or replacement with athletes who have already Ski Cross Ski Cross 1–4 1–4 registered in the accreditation system (Long list of athletes) will be possible. Slopestyle Slopestyle 1–4 1–4 Moguls Moguls 1–4 1–4 From this moment until the meeting at the Sport Entries Desk in the Main Accreditation Centre, the Organizing Committee may only allow a permanent replacement of one athlete by another Dual Mo- Dual Mo- 1–4 1–4 20 20 40 guls guls if an official request from the delegation is addressed by email to [email protected] 10 Aerials Aerials 1–4 1–4 and approved by the OС. OC will make the necessary changes in the OAS. Mixed team aeri- The list of participating athletes of the delegation will be reviewed and confirmed by the Head

Freestyle Skiing Freestyle 1–2 1–2 1–2 teams als (1W+1M) of delegation or his/her representative at the Sport Entries Desk upon arrival at the Main Ac- All athletes must have an active FIS code. FIS-code must be indicated correctly in the individu- creditation Centre. Sport Entries Meetings with delegations will take place at the Sport Entries al application form.

32 33 WU 2019 HOD MANUAL Sport Entries

Desk in accordance with pre-arranged schedule. SEM appointments are available starting 23 7 VISA February 2019 and will continue until the arrival of the last delegation. After confirmation at the Sports Entries Desk, changes will only be possible in accordance with the Late Athlete Replacement Policy in exceptional circumstances (due to injury, illness or other emergencies) that are assessed on a case-by-case basis, provided that: • the replacing athlete is entitled and eligible to participate in the Krasnoyarsk 2019 Krasnoyarsk 2019 Winter Universiade in accordance with the FISU Regulations; • the replacing athlete has no doping-control issues associated to him/her; • individual entry form of the replacing athlete has been duly completed by the relevant NUSF; • the replacing athlete has been duly registered as a Reserve athlete (before 2 February 2019) and obtained the CIC approval. To obtain permission to replace one athlete with another, the following procedure is applied:: 1. 1. The relevant NUSF must complete an official Athlete Replacement Form for the athlete being replaced and the replacing athlete and submit this form to the Sport Entries Desk in the Universiade Village. 2. The official Athlete Replacement Form must be submitted before 12.00 p.m. on the day prior to the day of the first General Technical Meeting (or team captain meeting) for relevant sport event. 3. The official Athlete Replacement Form must be signed by the Head of Delegation and team leader of the particular sport. The same procedure must be followed in case that the delegation will decide after the meeting at the Sport Entries Desk to register an accredited athlete in additional sport (e.g., athlete participating in Alpine Skiing competitions can also participate in Freestyle Skiing competitions). The Sport Entries Desk staff will send all the copies of the received documents to the Main Accreditation Centre and to the Chairman of the FISU Technical Committee on relevant sport 7.1 VISA EXEMPTION PROCEDURE for signature of approval during the first General Technical Meeting (or the team captains meeting) of the concerned sport. The participants of the Krasnoyarsk 2019 Winter Universiade will have the right to en- Only requests that are considered justified will be approved and signed by the Chairman ter/exit the territory of the Russian Federation under the visa-free regime on the basis of the FISU Sports Technical Committee. of the Accreditation Certificate issued by the Organizing Committee free of charge. Accreditation Certificate is valid from 22 February till 19 March 2019. 6.4 FINAL SUBMISSION AND DEADLINE Accreditation certificate is an official document containing personal data and a photo The deadline for submission of Individual Entries for participation in all sport events of the owner. In order to enter the territory of the Russian Federation under the visa-free of the Krasnoyarsk 2019 Winter Universiade is 2 February 2019. regime for the Krasnoyarsk 2019 Winter Universiade the participant needs to present the fol- Replacement of participants after 2 February 2019 is possible only with Reserve Athletes lowing documents at the passport control: (general data for whom is already registered in the accreditation system) from the Long List • Passport valid for at least six months after the expiry date of the Accreditation of athletes. Certificate or visa, i.e. until 19 September 2019. Late entries submitted after the deadline can only be accepted in special circumstanc- • Printed copy of electronic form of Accreditation Certificate es and after the approval of the FISU. The Organizing Committee has the right to collect Accreditation Certificate together with a valid passport gives its owner the right to cross a late-entry participation fee of € 150 per day for each participant entered after the deadline the border of the Russian Federation and stay in Russian Federation strictly during the period (the same as an extra-official fee). from 22 February to 19 March 2019, with a maximum duration of stay of 26 days. It is not Special request must be made to OC by email ([email protected]). The Organizing Commit- possible to enter the territory of Russian Federation before 22 February 2019 or exit the ter- tee shall not compensate the costs and other expenses incurred by the participants during ritory of Russian Federation later than 19 March 2019 with Accreditation certificate, in this background check of the Late Entry, as well as shall not compensate the costs incurred case Russian Visa must be obtained. by the participants while obtaining visa to enter the Russian Federation.

34 35 WU 2019 HOD MANUAL Visa

All Krasnoyarsk 2019 Winter Universiade participants must keep Accreditation Certificate In order to exit the territory of the Russian Federation under the visa-free regime for the Kras- for the whole duration of their trip to Russia as they will need to present it when exiting noyarsk 2019 Winter Universiade the participant need to present the following documents the territory of the Russian Federation. at the passport control: In order to obtain an Accreditation Certificate, it is necessary to complete and submit an • Passport valid for at least six months after the expiry date of the Accredita- Individual Entry form in the online accreditation system no later than 2 February 2019. Ac- tion Certificate or visa, i.e. until 19 September 2019. creditation Certificate shall be issued after the 1st step “submitting of I-form” is complet- • Accreditation Certificate ed – General Data submitted and approved by OC. Visa-free procedure is only applicable Please note that Accreditation Certificate is issued strictly for the purpose of entry/exit for Individual Entries submitted through the WU2019 OAS before deadline on 2 February the Russian Federation under visa-free regime and is NOT an Accreditation Card to access 2019. The Individual Entries registration opens on 2 November 2018. the WU2019 venues. Please note that the personal information (name, surname, citizenship, passport number, gender, etc.) must be identical to the one in the passport. 7.2 VISA PROCEDURE FOR LATE ENTRIES Upload the photographs for all the members of the delegation through the OAS strictly in ac- The Accreditation Certificate is not issued to WU2019 participants who submitted their individual cordance with the photograph requirements and format specified in I-form guidelines. form through the accreditation system after the deadline– 2 February 2019. In order to register Please note that if any of the photographs provided fail to meet any of the mandatory format after this date, the NUSF must contact the Organizing Committee as soon as possible, namely requirements they will be rejected as invalid. with the Delegation Services or the Accreditation Department. Participants with late entries Upload scanned/electronic copy of a valid passport for all the members of the delegation will not be granted an Accreditation Certificate and therefore they need to follow the standard through the OAS. visa and immigration procedure of entry/exit the territory of the Russian Federation. Visa fee will not be covered by OC in this case. Submit relevant contact email address to which Accreditation Certificate will be sent. In this case the participant needs to apply to the Consulate of the Russian Federation in their Once a complete application is submitted to the OAS and approved by the Organizing Com- country for obtaining a visa. In order to obtain a visa a participant must go through the fol- mittee, the latter issues electronic form of Accreditation Certificate and sends the docu- lowing procedures: ment by e-mail to each participant strictly in accordance with the e-mail address indicated in the I-form. Inform the Organizing Committee about the participant registered after 2 February 2019 and receive an Official Letter of Invitation/Telex Directive number from the Organizing Committee. The international passport used for registration in the accreditation system should not expire earlier than 6 months after the end of the validity of the Accreditation Certificate, i.e. not ear- Upon receiving the Official Letter of Invitation/Telex Directive number, the participants lier than 19 September 2019. are required to collect all the necessary documents in accordance with the requirements of the Embassy/Consulate of the Russian Federation and submit them to the Embassy/Consulate The process of issuing and delivering the Accreditation Certificates will start after approval of the Russian Federation together with the Invitation issued by the Organizing Committee of the submitted Individual Entry forms General Data (1st stage of I-form registration). OC (including consular fee which is not covered by OC in case of late entries). is not responsible if there are any inaccuracies in the e-mail address provided by NUSF. LINK TO VISA APPLICATION ELECTRONIC FORM: Please note that each NUSF is fully responsible for the further distribution of the Accredita- tion Certificates to the participants in case the electronic form of Accreditation Certificate https://visa.kdmid.ru/PetitionChoice.aspx?AspxAutoDetectCookieSupport=1 is sent to NUSF e-mail address. (to proceed you must choose your country and language). Each athlete and official delegation member is obliged to check the status of the passport Please note that the application requirements may vary according to the country in which you on which he/she enters the territory of the Russian Federation. The passport should leave make your application. It is VERY IMPORTANT that you check the details before you proceed no doubt as to its authenticity or the fact that it belongs to the holder. Damaged passports with your application and that you make your application as early as possible. or passports with marks, reservations, records, erasures, corrections, torn pages are not Please note that the visa application will be processed and decided by the Embassy/Consulate acceptable. The passport must contain at least 2 blank pages. of the Russian Federation in the country of residence. Although the Organizing Committee will In case of loss/damage of the Accreditation Certificate or other unforeseen circumstances do its best in assisting the application process, the decision to issue or refuse a visa is made arising when entering the Russian Federation participant must immediately contact the Or- solely by the Embassy/Consulate of the Russian Federation. Visa processing in the Embassy/ ganising Committee for further step to be taken. Consulate of the Russian Federation usually takes from 3 to 10 working days.

36 37 WU 2019 HOD MANUAL Visa

More detailed information on the documents required to be presented to the Embassy/ Consulate is available on the website of the Embassy/Consulate of the Russian Federation 8 CUSTOMS AND of the city where the participant intends to apply for Russian visa. INTERNATIONAL FREIGHT

WU 2019 VISA SUPPORT

VISA PROCEDURE ACCREDITATION CERTIFICATE FOR LATE ENTRIES

Opening of Individual Entries regis- Distribution of information on En- tration on 2 November 2018 try Visa obtaining procedure

Submitting personal data in WU2019 OAS Submitting personal data in WU2019 OAS (1 step of I-form registration)

OC receives the personal data, pro- OC receives the personal data, cesses information processes information

Accreditation Certificate electronic OC provides the Invitation /Telex form issued number for visa support

OC sends Accreditation Certificates OC sends official invitation by email to email address submitted in I-form by email

NUSFs distributes Accreditation Cer- Participant applies for visa 8.1 RUSSIAN CUSTOMS tificate among delegation members The Russian Federation is a member of the Eurasian Economic Union (EEU) which also includes (if NUSF’s email address submitted in I-form as contact email) Armenia, Belarus, Kazakhstan and Kyrgyzstan. EEU member states territory forms a single Visa issued customs territory inside of which customs control and customs clearance were abolished, EEU member states are part of the Customs Union. Each customs border at the point of entry has “Green” and “Red” Channels (Red and Green Corridors) system for personal goods declaration and clearance. There is no need to fill in a Customs Declaration when passing through the “Green” Channel (Green Corridor).

ATTENTION! Passing through the “Green” Channel, a person, crossing the border, confirms the absence of goods which are to be declared. In all other cases, passengers must fill in a Customs Dec- laration, attach the necessary permits and pass along the Red Channel.

38 39 WU 2019 HOD MANUAL Customs andinternational freight

8.1.1 DUTY FREE ALLOWANCE FOR INDIVIDUALS WHEN LEAVING THE RUSSIAN FEDERATION: Not exceeding equivalent of USD 10,000 (total amount of cash and WHEN ENTERING THE RUSSIAN FEDERATION: Currency traveler cheques). Alcoholic beverages Up to 3 liters per person, including beer. Goods for personal It is allowed to export goods for personal use without declaration and 200 cigarettes; use payment of the customs duties. or 50 cigars (cigarillos); Up to 5 kg of fish and seafood; Tobacco products or 250 grams of smoking tobacco; Up to 250 g sturgeon caviar (in the original packing with a receipt Fish and seafood or assorted products mentioned above with a total weight from the store). not exceeding 250 grams. Attention: Exports over the quota stated above are prohibited! Up to 5 kg animal products per each individual; Fuel Up to 10 liters in an individual container (not fuel tank). Animal and plant Diamonds It is allowed to export diamond worth up to USD 75,000. products Up to 5 kg plant products (excluding seeds, seed grain, planting stock, potatoes) per each individual. Not exceeding equivalent of USD 10,000 (total amount of cash and Currency traveller cheques). 8.1.2 GOODS TO DECLARE Goods for an amount not exceeding EUR 10,000 and of a total weight The Customs Rules of Russia provide a list of goods that must be declared when entering or leaving Russia. Regardless of whether they come with a passenger or unaccompanied Goods for personal not exceeding 50kg may be brought in without paying customs duties use in accompanied when travelling by air. in baggage. Declaration form shall be filled in by individuals over 16. baggage If travelling by road and water the amount should not exceed EUR If delegation members have in personal baggage things, subject to be declared, they must fill 1,000 and the total weight should not exceed 50kg. in Passenger Customs Declaration. The Passenger customs declaration form (in fillable PDF format) can be downloaded from Federal Customs Service official website. ATTENTION! FOLLOWING GOODS MUST BE DECLARED: The alcohol and tobacco import regulations imply that only adults over 18 may bring in these goods. Only finished animal products in the original packing may be imported. Exceeding the equivalent of USD 10,000 (cash and traveler cheques); Monetary instruments (bills of exchange, bank cheques, securities to Currency Goods for personal use which may be imported by foreign citizens for the period of stay bearer) are subject to declaration regardless of the amount; in the customs territory of the Eurasian Economic Union without paying customs duties Note: money on credit/debit cards does not need to be declared. or taxes regardless of the goods cost and (or) weight: • clothes, footwear, headdress, umbrellas, jewelry, personal hygiene items, other per- Goods for an amount exceeding EUR 10,000 (if travelling by air) or EUR sonal goods in sufficient quantity; 1,000 (if travelling by road or water) and of a total weight exceeding Goods • up to 1 piece of portable sound, video recording, playback equipment, photo equip- 50kg. ment and its accessories, video media, sound media in sufficient quantity; Indivisible goods of a total weight exceeding 35kg. • Up to 2 mobile phones, smartphones and similar communication devices; Alcoholic beverages over 3 liters must be declared and customs duties • Up to 1 personal computer, tablet PC, game consoles and their accessories in suffi- and taxes of EUR 10.00 per 1 liter are to be paid for every liter over cient quantity; Alcoholic beverages quota. • Personal musical instruments in sufficient quantity; Attention! It is prohibited to import over 5 liters of alcoholic beverages • Wheelchairs for disabled persons in sufficient quantity; or beer from abroad. • Sports equipment and gear and its accessories, balloons in sufficient quantity. • Portable dialyzers, other similar medical devices and their consumables in sufficient Tobacco products Exceeding duty free allowance quota (see Paragraph 8.1.1.) quantity.

40 41 WU 2019 HOD MANUAL Customs andinternational freight

8.2.1 SPECIAL CUSTOMS PROCEDURE Following categories of goods must be declared and/or have import restrictions: Imported goods are placed under a special customs procedure without payment of customs • Cultural values duties, taxes, as well as without the use of non-tariffed regulation measures. Technical regula- • Plants and animals near extinction tion measures are not applied to such goods. These goods are not subject to cost and weight • Vehicles restrictions. • State awards of the Russian Federation Consumable goods (e.g. sports gear, sports uniforms, sports equipment, medicines, awards, • Precious metals and jewels etc.) may be consumed or spent according to their normal purpose. Goods under a special • Weapons and their components customs procedure can be distributed for free on advertising, marketing and other non-com- • Medications containing potent and toxic substances as well as narcotic drugs and psy- mercial purposes, if the unit value does not exceed the equivalent of 200 euros. chotropic substances Goods under a special customs procedures are subject to simplified Customs Declaration. The detailed list of goods with import restrictions can be found at the website of the Federal Customs Service of Russia. (The list of personal use goods which import and (or) export from Following restricted goods can be placed under a special customs procedure, only if the spe- the customs territory of the customs union is banned or restricted). cial permit is obtained: pharmaceutical products, sports firearms and ammunition, electronic means and high-frequency devices, encryption (cryptographic) means. WARNING! 8.2.2 IMPORT OF GOODS USING ATA CARNET Moving goods through the “Green” Channel (“Green” Corridor) being subject to customs declaring constitutes a customs offense for which a person shall be subjected If your state participates in Customs conventions, you have the opportunity to import the re- to an administrative and in some cases criminal liability. If you are not sure which quired goods using the international document – ATA Carnet. corridor to choose, you should go through the “Red” Channel. The ATA Carnet is a document, that substitutes Customs Declaration forms. It allows to speed up and simplify the process of temporary import of goods. Using ATA Carnet allows you 8.2 CUSTOMS PROCEDURES to avoid the need to pay customs duties and customs operation fees, presenting various pledges, deposits, bank guarantees, etc. Following Customs procedures can be applicable for NUSFs importing goods in connection with WU 2019 (such as sports and training equipment, uniforms, consumable sports goods, To obtain this document, please contact the national Chamber of Commerce in your country. medicines, pharmaceutical products and medical equipment). KWUOC will provide necessary We recommend you pay attention to the following features when issuing an ATA Carnet your assistance to delegations. country: If NUSF wish to import goods in accompanied baggage or freight in connection with the Kras- The information in the list of imported goods must be authentic. Goods description must noyarsk 2019 Winter Universiade, KWUOC must be informed in advance (not later than 2 be as accurate as possible. Please make sure you do not overestimate the commercial value months prior to the shipment of goods/departure to the Russian federation in case of im- of the goods, neither change the country of origin nor allow other inaccuracies. The actual porting the goods in accompanied baggage) and provided with detailed information on the name and quantity of goods must strictly comply with the list of goods imported goods as it is necessary to ascertain the purpose of such import and give notice to the Russian customs authorities. ATTENTION! For import clearance of firearms and ammunition, medicines and pharmaceutical products Goods, that are intended to be consumed during the event (food products, medicines, docu- with import restrictions, approval by the appropriate authorities of Russian Federation is re- mentation, promotional materials, goods, intended for distribution from the stand, etc.) can- quired as well as obtaining special permits. NUSF will need to submit special applications not be indicated in the ATA Carnet. Please note, that it is prohibited to sell or transfer to third to KWUOC for a simplified clearance process for such goods. parties temporarily imported goods. Such goods must be exported back by the owner before the permitted term for a temporary stay expires. Detailed information on special customs procedures for WU2019 participants and samples of the application forms will be available on WU 2019 official website and sent out to NUSF The Organizing Committee recommends you to use photos of imported goods when making delegations after the closure of Q-forms on 2 November 2018. an ATA Carnet in your country. The presence of photos in the list of imported goods will great- ly facilitate the identification inspection in the country of goods import. Any information or questions regarding the customs formalities can be sent to OC email del- [email protected].

42 43 WU 2019 HOD MANUAL Customs andinternational freight

THE POWER OF ATTORNEY! IMPORT/EXPORT OF PHARMACEUTICAL PRODUCTS BY TEAM DOCTORS The company, obtaining the ATA Carnet, must issue a Power of Attorney for the right to rep- IN ACCOMPANIED OR HAND BAGGAGE resent its interests in the customs bodies. As a rule, such Power of Attorney is issued to a Medical representatives of the foreign sports delegations can bring with them medicines person, who travels with the goods. in their accompanied baggage, required to ensure the needs of their respective sport dele- The rules of the Power of Attorney registration and issuance are determined by the company gations. In this case, it is also necessary to follow the recommendations given, taking into being the ATA Carnet holder. account the following features. Doctors and medical representatives must have a document, confirming their belonging 8.2.3 TEMPORARY IMPORT OF GOODS ACCORDING to the medical staff of the delegation, and the list of imported (exported) medicines. Important note: it is prohibited to import narcotic or psychotropic substance into the territory TO THE EURASIAN ECONOMIC UNION of the Russian Federation without the relevant permits. LEGISLATION When importing medicine in any other ways, including unaccompanied baggage, declaring If you are not able to issue the ATA Carnet in your country, the importation of goods can be the goods is mandatory. carried out in accordance with the Eurasian Economic Union legislation. In this case, the customs border can be crossed at any entry point, taking into account the following features. IMPORT/EXPORT OF PHARMACEUTICAL PRODUCTS FOR PERSONAL USE Customs authorities may require customs payments guarantee (monetary deposit) Make a preliminary careful study of the ingredients of your medicines that you plan to bring for the transportation of the goods from the border crossing point to the internal customs with you. In case any narcotic, strong and psychotropic substances are not included in their authority. The deposit is not required if the goods are transported using TIR Carnet or car- composition, declaration is not mandatory. In this case, you can go through the Green Corri- ried by customs shipper, which is included in the special customs register. dor. Customs control is carried out selectively. When crossing the border, a Transit Declaration is issued, which is required for the goods de- The import/export of medicine, containing narcotic, psychotropic and strong substances, livery to the internal customs authority. As a rule, the Transit Declaration registration is pro- is allowed only in limited quantities and for medical reasons, subject to the availability of rel- vided by the shipper. Therefore, we recommend you to use professional shippers or reliable evant documents. As a rule, it is a prescription or a certificate from a doctor, an extract logistics companies. from the medical history. Such medications are subject to mandatory customs declaration. In this case, it is necessary to fill in the Passenger Customs Declaration and proceed through 8.2.4 IMPORT/EXPORT OF MEDICAL SUPPLIES the Red Channel of customs control. & EQUIPMENT Please note, that the following types of drugs may most often contain narcotic, potent and psychotropic substances: For importation clearance of medicines and pharmaceutical products with import restric- • Strong painkillers; • Antidepressants; tions, approval by the appropriate authorities of Russian Federation is required as well as ob- • Sleeping pills; • Weight-loss medications. taining special permits. NUSF will need to submit special applications to KWUOC for a sim- To find out exactly whether your drug is subject to restrictions and prohibitions on their im- plified clearance process for such goods. port/export to the territory of the Eurasian economic union, it is necessary to study the com- Detailed information on special customs procedures on temporary import of pharmaceutical position of the drug for the content of narcotic and psychotropic substances in it. products and medical equipment for WU2019 participants and samples of the application If you are not sure whether there are strong substances in the drug or not, we recommend forms will be available on WU 2019 official website and send out to NUSF delegation after you to fill in a Customs Declaration and go through the Red Channel of customs control. In the conclusion of Q-form registration on 2 November 2018. this case, you will spend a little more time, but will avoid possible sanctions for non-declara- Any questions regarding the customs formalities can be sent to OC email: tion of imported goods. [email protected]. The KWUOC will provide assistance in obtaining all necessary information. MEDICAL EQUIPMENT IMPORT/EXPORT IN THE ACCOMPANIED BAGGAGE Foreign citizens can, without cost or weight restrictions, temporarily bring personal belongings, sports equipment, medical equipment and other goods with them in the accom-

44 45 WU 2019 HOD MANUAL Customs andinternational freight

panied baggage which are reasonably necessary for them during their stay in the territo- with their rifles and ammunition. OC must be informed immediately if there are any changes ry of the Russian Federation. Thus, the small size medical equipment, necessary to meet in relevant information provided in importation application form including airport and date the needs of the sports delegation, can be temporarily imported in accompanied baggage. of arrival/departure. In this case, only the goods from the restriction list: radio and electronic appliances, high-fre- Inspection of rifles and ammunition and customs clearance will be done at the first en- quency devices, enciphering (cryptographic) equipment, are subject to mandatory declaration. try point in Russia, thus Biathlon teams travelling by connection flights will need to ensure We remind you that the import and export of these goods is possible only if the approval sufficient connection time between international and domestic flights (no less than 4 hours!) document is available. for their journey. Only in official entry points (Sheremetyevo international airport and Krasnoyarsk internation- MEDICAL EQUIPMENT IMPORTED AS FREIGHT al airport) a special assistance will be provided in passing through inspection and customs Bulky and heavy medical equipment is usually imported separately from the accompanying clearance as well as issuing of urgent import permits in cases of last minute changes/error baggage of medical personnel. In this case, the equipment can be imported, using a special import permit information. In this case all changes/updates must be reported to KWUOC customs procedure or using the ATA Carnet. no later than 3 hours before arrival in Russia. Therefore, the KWUOC strongly recommends the Biathlon teams to use Sheremetyevo international airport as transit airport.

8.2.5 IMPORT/EXPORT OF RIFLES AND AMMUNITION GENERAL REQUIREMENTS FOR RIFLES AND AMMUNITION TRANSPORTATION Biathlon rifles and ammunition are restricted for import in Russia. Customs declaration Biathlon rifles and ammunition shall be transported always in separate individual cases ensuring and import permit must be submitted upon arrival in Russia and departure from Russia. safety of the rifles and ammunition during transportation. Rifles, ammunition and rifle parts When imported, firearms and ammunition are subject to separate customs procedure from must be stored in their own separate cases and can only be transported as checked baggage. other sport equipment. Single package of ammunition must not exceed 5 kg. Furthermore, foreign individuals (except for citizens of Eurasian Customs Union) are not al- It is prohibited to transport rifles/rifle parts and ammunitions as carry-on baggage. It is respon- lowed to carry their Biathlon rifles and ammunition themselves during transportation on Rus- sibility of athletes and/or officials to make sure that the rifles and ammunition are checked-in sian territory, it is done by authorized KWUOC representative. for the flight to Russia. Delegations competing in Biathlon must, therefore strictly follow the procedures set by Rus- Athletes and or officials bringing the rifles and ammunition are responsible to ensure that they sian law upon import and export of rifles and ammunition to and from Russia. KWUOC shall satisfy the regulations of the airline they are travelling with or of the countries they are travel- make the best efforts to assist athletes and officials with any problems arising with rifle ling through both upon import to Russia and export from Russia, including baggage allowances and ammunitions import in Russia, but cannot guarantee the smooth and effective process and payment of extra and overweight baggage fees. whether the procedures are ignored. ARRIVING VIA SHEREMETYEVO INTERNATIONAL AIRPORT OAS REGISTRATION AND IMPORT PERMIT APPLICATION Upon arrival to Sheremetyevo international airport rifles and ammunition will be transferred Each delegation that has athletes competing in Biathlon will have to confirm this information by Air Safety officers separately from other baggage to airport armory for external check submitting the Q-form to WU 2019 OAS. The deadline is 2 November 2018. and after that delivered to customs area. After the closure of Q-forms submission, KWUOC will send the form “Application of Rifles Athletes and officials proceed to Red Channel at Dedicated Customs corridor for inspection and Ammunition import” to all registered Delegations. Delegations will need to fill in name, and clearance procedure. Assistance from KWUOC is provided. A customs declaration and import passport number, manufacture, model and serial number of the rifle for each Biathlete, quan- permit will be required. After the customs procedures are completed, the rifles and ammunition tity of ammunition and flight itineraries for arrival and departure. Delegations are required will be loaded to the flight to Krasnoyarsk with assistance by Air Safety officers. to submit the filled and signed “Application of Rifles and Ammunition Import” as a scanned Upon arrival to Krasnoyarsk the Air Safety officers will unload the rifles and ammunition copy before 18 January 2019 by email. and hand it over to authorized KWUOC representative/team member. The rifles and ammunition The import/export permits are obtained by KWUOC following the procedure in accordance are loaded to separate vehicles sealed and transported to a secure storage room at Biathlon with Russian law and copies will be sent to NUSFs by email. Academy escorted by police and National Guard officers. Biathlon athletes and officials must arrive at the airport and on the date they have indicated in the importation application and carry the importation permission document to enter Russia

46 47 WU 2019 HOD MANUAL Customs andinternational freight

ARRIVING TO KRASNOYARSK BY INTERNATIONAL FLIGHT Upon arrival it Krasnoyarsk international airport rifles and ammunition will be transferred by Air Safety officers separately from other baggage to airport armory for external check In this case, only the goods from the restriction list: radio and electronic appliances, high-fre- and after that delivered to customs area. quency devices, enciphering (cryptographic) equipment, are subject to mandatory declara- Athletes and officials proceed to Red Channel at Dedicated Customs corridor for inspection tion. We remind you that the import and export of these goods is possible only if the approval and clearance procedure. Assistance from KWUOC is provided. A customs declaration and im- document is available. port permit will be required. After the customs procedures are completed, the rifles and am- Please contact the OC [email protected] at least two months before ship- munition will be handed over to authorized KWUOC representative/team member. The rifles ment is made if you intend to import any of the sport equipment in unaccompanied baggage and ammunition are loaded to separate vehicles sealed and transported to secure storage or as freight. room at Biathlon Academy escorted by police and National Guard officers.

DEPARTURE FROM KRASNOYARSK 8.2.8 CUSTOMS PROCEDURES AT WU 2019 OFFICIAL ENTRY POINT At the Biathlon Academy secure packed rifles and ammunition are loaded to the special truck and transferred to secure storage room at the airport. For domestic flights rifles and ammu- The OC is ready to provide following services to NUSFs: nition are loaded by Air Safety officers on board of a plane making the domestic flight. • Information and consulting on the issues of temporary import and re-export of goods. For international flights the rifle and ammunition are transferred by Air Safety officers to cus- • Issuing permits for equipment/goods in case the import of such equipment/goods toms area. Athletes and officials proceed to Red Channel of a dedicated Customs corridor to go is restricted (permits are issued subject to timely provision all required information through export inspection and customs clearance procedures. and documentation). Export permit must be presented to a customs officer. After procedure is completed the rifles • Arranging the designated customs lanes for WU 2019 participants in Krasnoyarsk and ammunition are handed over to Air Safety officers and loaded on board of an international international airport and Sheremetyevo airport. flight. KWUOC staff will assist athletes and official in completing all the procedures. • Support in filling in passenger customs declaration forms and customs clearance for accompanied baggage. Upon arrival to Sheremetyevo airport athletes and officials proceed to designated Customs • Support for customs operations in the city of Krasnoyarsk for unaccompanied bag- Lane and go through export inspection and customs clearance procedures. Export permit must gage/freight be presented to Customs officer. All necessary assistance during these procedures is provided by KWUOC staff. After clearing the customs rifles and ammunition are handed over to Air Safety officers for secure boarding on international flight. 8.3 WU 2019 LOGISTIC SERVICES 8.2.6 IMPORT/EXPORT OF RADIO-ELECTRONIC APPLI- The official logistics operator for the WU2019 will be announced in October after conclusion ANCES ON THE TERRITORY OF THE RUSSIAN FED- of the tender procedure. Information will be distributed to delegation via website and via email. ERATION Please refer to Chapter 27.3 of the HOD Manual for detailed information on procedure of im- 8.3.1 LOGISTIC SERVICES AT UNIVERSIADE VILLAGE port-export and use of radio-electronic appliances during WU2019. Logistics Desk will be functioning in Main information center (UV International Zone, Con- gress Hall, 1st floor). 8.2.7 TEMPORARY IMPORT AND EXPORT OF SPORTS Logistics compound for temporary storage of freight and equipment will operate in UV from EQUIPMENT 23 February till 14 March 2019. Location of the UV Logistics compound –International Zone, Congress-Hall Underground Parking. Operation hours: 07:00 – 23.00. Foreign citizens can, without cost or weight restrictions, temporarily bring, sports equipment Necessary assistance from OC will be provided to delegations in transferring their equip- and other goods with them in the accompanied baggage which are reasonably necessary ment/freight from Logistics compound to the delegation’s accommodation. for them during their stay in the territory of the Russian Federation for WU 2019. Thus, the sport equipment of the sports delegation, can be temporarily imported in accompanied baggage. Please, be informed that airlines may have their own restrictions for weight and size of baggage.

48 49 WU 2019 HOD MANUAL Arrivals and Departures

Location: Russia, Krasnoyarsk region IATA Code: KJA 9 ARRIVALS AND DEPARTURES Distance to UV: 42 km (40 min by bus) Passenger terminals Terminal 1 Domestic and international flgiths Domestic capacity 870 passengers per hour International capacity 630 passengers per hour Terminal 2 International flights Capacity 350 passengers per hour

KRASNOYARSK International Airport

Arrival and departure services will be offered to athletes and officials from 00:00 23 February till 23:59 14 March 2019. The KWUOC A&D staff and volunteers will do their best to provide 9.1 OFFICIAL ARRIVAL a warm welcome and hospitality for Krasnoyarsk 2019 Winter Universiade participants ARRIVALS TIMELINE AND DEPARTURE POINTS

Date Activity Official arrival and departure points for Krasnoyarsk 2019 Winter Universiade participants are “Krasnoyarsk” international airport and Krasnoyarsk Passazhirsky Railway Station. Moscow Deadline for Biathlon rifles and ammunition import permit application 18 January 2019 [email protected] International airport Sheremetyevo is an official transit airport where arrival and departure services are going to be provided to participants and guests of the Universiade. Deadline for submitting A&D information to WU 2019 online 02 February 2019 accreditation system ! IMPORTANT NOTE: Accreditation Certificate valid for entry in the Russian Federation KWUOC provides full range of arrival and departures services only in official entry points 22 February – 19 March 2019 for WU 2019 participants and transit airport Sheremetyevo (Moscow). Information desks are located at all official entry 23 February – 14 March 2019 KWUOC provides official A&D services points and will operate 24/7 from 20 February till 18 March 2019 (Krasnoyarsk).

ARRIVAL AND DEPARTURE DEPARTMENT CONTACT INFORMATION

KRASNOYARSK 2019 A&D Department: WINTER UNIVERSIADE Inna Krytkina / Head of A&D Department Olesya Evtushenko / Senior Specialist [email protected] ORGANISING Alexandra Lushnikova / Senior Specialist COMMITTEE Natalya Berezovskaya / Senior Specialist

50 51 WU 2019 HOD MANUAL Arrivals and Departures

Location: Russia, Krasnoyarsk, 30th July st., 1 Location: Khimki, Moscow Region, Russia. Located in the center of Krasnoyarsk IATA Code: SVO Domestic and international routes; Website: http://www.svo.aero/en Distance to UV 7,8 km (15 min by bus) More than 300 destinations all over the world; Passenger terminal area - 12 300 sq. m., Teminals: Capacity - 2 500 passengers/day Terminal A business aviation; Terminal B domestic flights Terminal D international and domestic flights Aeroflot and Sky Team members; Terminal E,F international and domestic flights

“SHEREMETYEVO” “KRASNOYARSK International Airport PASSAZHIRSKIY” WU 2019 OFFICIAL TRANSIT AIRPORT Railway Station

KWUOC strongly recommends for participants travelling via transit airports in Russia to allow 9.2 SUBMISSION OF ARRIVAL a minimum connecting time of 4 hours for transfer between international and domestic flights when purchasing and booking the flight tickets. This time is required in order to go through AND DEPARTURE INFORMATION passport and customs control procedures, baggage reclaim and check-in for the domestic flight. To ensure smooth and efficient arrival and departures services, KWUOC requires that each It is preferable to use the same airline company for the whole journey. Airline is responsible delegation provides accurate and complete A&D information to KWUOC Arrivals and Depar- for the delay of flights, and in the event of missed connection flight due to the delay of the pre- tures in due time – by 2 February 2019. vious flight, the airline is obliged to put the passenger on the next available flight. KWUOC will not cover the costs of flights from Moscow/(other Russian airports) to Krasnoyarsk A&D data KWUOC checks KWUOC KWUOC is ready A&D services submitted and processes finalises A&D to welcome effectively and back to Moscow and will not be responsible for payment of extra- and overweight bag- by NUSF received data operation plan the participants provided gage charges. KWUOC will not cover the cost of transfers between the airports of the Moscow aviation hub, Heads of delegations are advised to fill in the “Arrival and departure” information in the online and strongly recommends to participants to travel directly to Krasnoyarsk from the same accreditation system for each athlete and official – date and time of arrival/departure to Russia airport they arrived to. (if flying by connection flight), time of arrival/departure to Krasnoyarsk, flight number, point of origin/destination for arrival and departure, accompanied baggage (carry-on and checked) and sports equipment information: description, estimated quantity, weight and dimensions.

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! IMPORTANT NOTE: In case the delegation fails to submit the information on its members arrival/departure to the online accreditation system, the KWUOC shall not guarantee the quality of arrival 9.4 ARRIVAL TO SHEREMETYEVO and departure services. INTERNATIONAL AIRPORT CHANGES TO ARRIVALS AND DEPARTURES INFORMATION KWUOC understands that some arrivals information may change after the dead- Sheremetyevo International Airport is a hub for passenger operations of the Russian inter- line of A&D information submission 2 February, 2019. In this case Head of the delega- national airline Aeroflot, and is one of the three major airports that serve Moscow, along tion is requested to send any changes in A&D information directly to [email protected] with Domodedovo International Airport and Vnukovo International Airport. The airport serves (with c.c. to [email protected]) no later than 24 hours before the arrival. a number of international airlines, including Air France, KLM, Korean Air, Hainan Airlines, Ali- talia, Air China and Flydubai. Any changes in arrivals and departures information during the WU operation period can be notified in person at the Arrivals and Departures desk in the Main Information Centre in Uni- Sheremetyevo airport has 5 passenger terminals with Terminal A serving the business aviation, versiade Village. new terminal B serving domestic flights, Terminal D serving both international and domestic flights and terminals E, F serving international flights. 9.3 BAGGAGE CHECK-IN 9.4.1 SERVICES PROVIDED IN SHEREMETYEVO INTER- 9.3.1 BAGGAGE TAGS NATIONAL AIRPORT In order to distinguish and personalise the baggage of the Winter Universiade participants KWUOC will provide the following services to athletes and officials making connections via from the baggage of other passengers at official arrival / departure points. Baggage tags Sheremetyevo international airport. will be distributed to delegations at the HoD meeting and will be sent to delegations no later • Special passport control booths and designated customs lane; than 29 December 2018. • Assistance at Immigration and customs control (help with customs declarations and mi- A paper sticker baggage tag will contain information about the Winter Universiade partic- gration cards); ipant to help in priority in unloading the baggage in Krasnoyarsk international airport, lost • Assistance with rifles and ammunition import/export procedure; and found procedures. • Assistance with lost and damaged baggage; • Assistance with navigation in Sheremetyevo airport; KRASNOYARSK 2019 WINTER UNIVERSIADE BAGGAGE TAG • WU 2019 «Welcome desk» operation; • Designated check-in desks for WU 2019 participants. Remove the rearside and attach to your 9.5 IMMIGRATION AND BORDER CONTROL baggage/sport equipment At Krasnoyarsk International airport and Sheremetyevo international airport KWUOC staff and volunteers will meet the participants in passport control zone and assist them in getting through the required procedures. Special passport control lanes will function in Krasnoyarsk ! IMPORTANT NOTE international airport and Sheremetyevo official transit airport for WU2019 participants. Please make sure that a special baggage tag is attached to each In order to cross the border to the Russian Federation, WU 2019 participants must provide bag of your baggage. the following documents. • Passport (must be valid until 19 September 2019) • Accreditation Certificate/Valid Visa 9.3.2 BAGGAGE ALLOWANCE • Migration Card Migration card is filled in by the border control officer and handed over to the WU 2019 partic- WU 2019 participants are advised to check the free allowance for carry-on and checked-in ipant. Required personal data in migration card formular shall be filled out in Russian or with baggage of the airline they are flying with. Take note that if your flights are operated by dif- the letters of the Latin alphabet in accordance with the personal data in your passport. ferent airlines different baggage rules may apply.

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The migration card form includes part A and part B. Part A, will be seized by a border control officer. Migration cards Part B (departure) will be requested during accreditation procedure KWUOC WELCOME DESK AT SHEREMETYEVO AIRPORT (TERMINAL D) at UV Main Accreditation Centre. Please keep your migration cards throughout your stay and up until the departure from the Russian Federation, it must be presented to border control officer and will be seized when you leave the country.

Please kindly check all your documents and their validity before leaving to Russia.

Sample of the Migration Card In case of the Migration card loss or damage during your stay in Russian, you should immediately contact the nearest branch of the Federal Migration Service of the Russian Federation. During WU time in Krasnoyarsk please address the Migration Service Desk in Main Accred- itation Centre (open from 23 February till 14 March 2019 24/7). It is necessary to fill in an application for registration of a duplicate migration card. In this case you will need to provide your passport for identification purposes.

9.5.1 WELCOME DESK AT SHEREMETYEVO AIRPORT KWUOC will operate a Welcome desk at Sheremetyevo airport 24 hours a day starting from 20 February 2019 until 18 March 2019. The services provided at the desk are as follows: • Assistance in navigation between Sheremetyevo airport terminals; • Resolution of any arrivals and departures related issues. KWUOC Welcome Desk is located in terminal D, 1st floor (Arrivals Hall).

Map of Sheremetyevo Transit Airport

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9.5.2 ARRIVAL PROCEDURE 1. Collect your baggage at Baggage Claim Area. 2. Clear Customs 3. Transfer your baggage to the Domestic Check-in area Arrival Passport Baggage Customs to Sheremetyevo Control claim area* control 4. Check-in your baggage for your flight to Krasnoyarsk 5. Go through the pre-flight screening procedure 6. Proceed to the boarding Gate 7. Board the flight to Krasnoyarsk Departure Pre-flight Check-in OC Welcome to Krasnoyarsk security check to KJA flight desk Please contact the OC staff in Baggage Claim Area if your baggage is lost or damaged. You need to report it to the airport Lost and Found Office and fill in a special luggage searching form. The OC staff will assist you in filling in all the necessary forms. * This step is valid ONLY for passengers who need to reclaim the baggage and check it in again for domestic flight. Please refer to Baggage Transit information below for further details. BAGGAGE CHECKED IN TO KRASNOYARSK “KJA” PASSPORT CONTROL If your baggage is checked through to the final destination “KJA” (and you have confirmation Upon disembarking the flight WU 2019 participants proceed to Passport control area where from Transfer passenger desk that you do not need to reclaim your baggage!) you will need KWUOC staff will meet them with welcome signs and provide with necessary assistance to complete the following steps: during passport control procedure. Dedicated passport control booths will be operating in Im- migration area. 1. Clear customs; 2. Follow Domestic flight transfer signs; BAGGAGE TRANSIT INFORMATION 3. Go through the pre-flight screening procedure; Please find out the latest rules regarding baggage checked through to its final destination 4. Go to the boarding Gate (indicated at Departure Information Boards); with your carrier at the airport of departure. 5. Board the flight to Krasnoyarsk. Normally if your international and domestic flights are part of single booked itinerary and carried out by the same airline or partner airlines the baggage is checked through to final des- CUSTOMS CONTROL tination and you do not need to pick up your baggage at Sheremetyevo airport (provided that the baggage does not contain goods that are subject to written customs declaration After collecting bags and sports equipment the athletes and officials proceed to customs or have restrictions for import/export – i.e. rifles and ammunition cannot be checked in to lanes. Dedicated customs control lanes will be operating in Sheremetyevo airport for WU the final destination if flying to Krasnoyarsk via transit airport– inspection and customs clear- 2019 participants. ance of rifles and ammunition will be carried out in Sheremetyevo airport!) . Please refer to Chapter 8 for detailed information on Customs procedure and import/export of Rifles and ammunition, medicines and medical equipment and sports equipment. If flying with Aeroflot International Airlines please kindly refer to the Baggage Carriage Rules for Transit Passengers at Aeroflot website. IMPORT INSPECTION AND CUSTOMS CLEARANCE OF BIATHLON RIFLES Please double check at the Transfer passenger desk at the Sheremetyevo International Air- AND AMMUNITION port that you do not need to collect and re-check in your baggage! Please refer to Chapter 8.2.5. for detailed information on Import/Export of Rifles and ammunition. BAGGAGE CHECKED IN TO MOSCOW “SVO” Please carefully check your baggage tag(s) before arrival to Sheremetyevo airport – if your The OC will provide necessary assistance for WU 2019 participants with customs formalities. final destination on baggage tag is indicated as “SVO” (or if the Transfer passenger desk informed you that you need to reclaim your baggage and check it in again at domestic check-in counter) you will need to complete the following steps.

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ARRIVALS HALL 9.7 ARRIVAL TO KRASNOYARSK After clearing Customs, the participants will be accompanied by the OC Staff to the Welcome desk. The OC will check with the group leader if all participants have arrived and we kindly INTERNATIONAL AIRPORT ask the participants to report any last minute changes in arrival information of the group Krasnoyarsk International Airport is located at 40 km from the city centre. Distance to Uni- to the Welcome desk staff. If you do not need to check-in for your domestic flight, OC will help versiade Village – 42 km, the travel time is about 40 minutes by bus. you with navigation to pre-flight security check for domestic departures. Those who need to re check-in their baggage will be accompanied to domestic check in desk. The OC staff and volunteers will provide hospitality services and welcoming functions for Win- ter Universiade participants and organises transportation of athletes and official, their baggage and sport equipment. DOMESTIC FLIGHT CHECK-IN DESK At the check-in desk, Krasnoyarsk 2019 Winter Universiade participants will be required 9.7.1 SERVICES PROVIDED AT KRASNOYARSK to present their passports and air tickets (itinerary receipt). If free baggage allowance is ex- INTERNATIONAL AIRPORT ceeded, the participants must present the receipts for extra baggage fees payment or make the payment of required amount onsite. The OC shall not cover any extra baggage expenses. KWUOC will provide the following services to athletes and officials arriving at Krasnoyarsk international airport. PRE-FLIGHT INSPECTION • Designated passport control booths and customs corridor; Before boarding the plane to Krasnoyarsk, you need to proceed to the pre-flight screening • Assistance at Immigration and border control; area. Signage and POCOG staff will assist with navigation. Preflight inspection of the Winter • Welcome and assistance at Baggage Claim area by WU 2019 staff and volunteers; Universiade participants and their hand baggage is carried out in accordance with interna- • Assistance with lost/damaged baggage; tional air transport regulations. • Assistance with navigation through the airport; • Assistance with bus and trucks load area management; DEPARTURE TO KRASNOYARSK • Transfers of athletes and officials, accompanying baggage and sport equipmentto/from UV; After the pre-flight inspection WU 2019 participants can proceed to boarding area. Please • Transfers of sport equipment to sports venues; check the number of your boarding gate on Departure information board and go to the indicated boarding gate. Airport staff invite the WU 2019 participants on board. • WU 2019 «Welcome desk» operation; • Designated check-in desks for WU 2019 participants. 9.6 CONNECTING THROUGH RUSSIAN AIRPORTS 9.7.2 WELCOME DESK If you are flying with connection flights through other Russian airports the procedure is the KWUOC will operate a Welcome desk at Krasnoyarsk international airport 24 hours a day same as in Sheremetyevo except that KWUOC is not providing full range of meet and greet starting from 20 February 2019 until 18 March 2019. The services provided at the desk are as services. follows: • Assistance in navigation through the airport; We wish you a pleasant flight! • Resolution of any arrivals and departures related issues. • Checking the number of arrived participants • Providing directions and escorting participants to loading area. KWUOC Welcome Desk is located in Terminal 1, 1st floor (Arrivals Hall).

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9.7.3 KRASNOYARSK INTERNATIONAL AIRPORT ARRIVAL PROCEDURE

KRASNOYARSK INTERNATIONAL AIRPORT

Athletes and officials, FISU Family, ITOs, NTOs, Observers, Media

INTERNATIONAL ARRIVALS DOMESTIC ARRIVALS

IMMIGRATION AND BORDER CONTROL

BAGGAGE CLAIM BAGGAGE CLAIM

CLEAR CUSTOMS Inspection of rifles and ammunitions

Rifles and ammunitions unloaded Rifles and ammunitions prepared for se- and prepared for secure transporta- cure transportation tion

Collection and sorting of sport equipment

Bus Loading Area KWUOC WELCOME DESK AT KRASNOYARSK INTERNATIONAL AIRPORT To Hotels: To UV: To sport venues Secure transfer: FISU Family Athletes and Officials Sport equipment: Rifles and ITOs Accompanied bag- Cross Country Skiing ammunitions NTOs gage Biathlon to Biathlon Media Sport equipment: Ice Hockey Academy Observers Alpine Skiing Bandy Ski-Orienteering Freestyle Snowboard

ARRIVAL BY INTERNATIONAL FLIGHT PASSPORT CONTROL Upon disembarking the flight WU 2019 participants proceed to Passport control area where KWUOC staff will meet them with welcome signs and provide with necessary assistance during passport control procedure. Dedicated passport control booths will be operating in Im- migration area.

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BAGGAGE CLAIM AREA Please contact the OC staff in Baggage Claim Area if your baggage is lost or damaged. You need to report it to the airport Lost and Found Office and fill in a special luggage searching VENUE SPORT form. The OC staff will assist you in filling in all the necessary forms. Biathlon Academy; (Important Note: separate secure transportation is organized Biathlon CUSTOMS CONTROL for Rifles and ammunitions). After collecting bags and sports equipment the athletes and officials proceed to customs Raduga cluster Cross-Country Skiing, Ski Orienteering lanes. Dedicated customs control lanes will be operating in Sheremetyevo airport for WU 2019 participants. Sopka cluster Freestyle Skiing, Snowboard Please refer to Chapter 8 for detailed information on Customs procedure and import/export Yenisei Ice Stadium Bandy of Rifles and ammunition, medicines and medical equipment and sports equipment. Crystal Ice Arena Ice Hockey Men After passing through Customs Control the WU2019 participants proceed to Arrival Hall Pervomaisky Ice Arena Ice Hockey Women to KWUOC Welcome Desk. RIFLES AND AMMUNITIONS INSPECTION AND CUSTOMS CLEARANCE Alpine Skiing equipment will be delivered to Universiade Village. The procedure of inspection of Rifles and Ammunitions is the same as in Sheremetyevo in- All athletes and officials who have sport equipment to be delivered to sports venues/UV will ternational airport be accompanied by OC volunteers to the Sport Equipment to venues drop off area, which is located in the Arrivals Hall. After inspection and customs clearance Rifles and ammunitions are prepared for secure transportation to the Biathlon Academy in sealed vehicles escorted by national security guards. Athletes and officials are to consign their sports equipment transferred to the competition venues. At the time of consignment, KWUOC Logistics will tag the sports equipment and issue ARRIVAL BY DOMESTIC FLIGHT a consignment receipt, which will include the country, description and quantity of the goods to be delivered, name of competition venue. BAGGAGE CLAIM AREA The consignment receipt will be used to check that the right number of items has been loaded Upon disembarking the flight WU 2019 participants proceed to Baggage Claim area, where onto the truck and that they are being transferred to the appropriate venue. Consigned sports KWUOC staff will provide all necessary assistance in collecting the baggage and handle equipment bound for competition venues will be delivered by a KWUOC Logistics trucks. the situations with lost, delayed or damage baggage. ATTENTION! Rifles and ammunition are unloaded from the plane by Air Safety officers to be handed over to authorised KWUOC representative/team member. The rifles and ammunition are loaded All sport equipment shall be scanned at Remote Vehicle and Goods Screening Area (locat- to separate vehicles sealed and transported to secure storage room at Biathlon Academy ed near the airport) and delivered to sports venue in sealed trucks. Sport Equipment will escorted by police and National Guard officers. be unloaded and transferred to teams changing rooms or wax cabins depending on sport and the venue. After passing through Customs Control the WU2019 participants proceed to Arrival Hall to KWUOC Welcome Desk. Athletes and officials take responsibility for any restricted/prohibited items left in the bags with sport equipment delivered to the Sport Venues. ARRIVALS HALL In case the prohibited item is found, KWUOC via Delegation Services team shall notify Head After clearing Customs, the participants will be accompanied by the OC Staff to the Welcome of Delegation on the issue and the owner of the bag/authorized person together with delega- desk. The OC will check the participants against a list and assist with arising issues. OC tion attaché must visit the Remote Vehicle and Goods Screening Area to remove the prohib- staff and volunteers will help you with navigation to sport equipment sorting and drop-off ited item from the baggage and take it to UV storage area for restricted items. The cleared area and will escort the participants to bus load area located directly in front of Terminal 1. baggage will be delivered to the Sport Venue with a next available truck. The Welcome desk staff will assist NUSFs with any issues related to lost, damaged or delayed baggage. To avoid this time-consuming procedure and ensure smooth and fast delivery of sport equipment KWUOC strongly advises athletes and officials to double check that no forbidden items DELIVERY OF SPORT EQUIPMENT TO THE SPORT VENUES AND UNIVERSIADE VILLAGE left in the baggage being transferred to sports venues from the airport. Sports equipment bound for competition venues will be delivered by KWUOC Logistics from the airport to the respective competition venues.:

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DELIVERY OF BIATHLON RIFLES AND AMMUNITION Biathlon rifles and ammunition will be delivered to Biathlon Academy secure storage room 9.8 ARRIVAL TO KRASNOYARSK- in a separately from other sports equipment in sealed vehicles escorted with police and national guards. PASSAZHIRSKY RAILWAY STATION TRANSFER TO THE UNIVERSIADE VILLAGE Krasnoyarsk Railway Station is located in the centre of Krasnoyarsk, 7.8 km away from the Uni- versiade Village. The travel from railway station to the Universiade Village takes around 20 Athletes and officials will be guided by KWUOC staff and volunteers from the Arrivals hall minutes. to the bus load area (directly in front of Terminal 1) and will be transferred with accompanying baggage to the Universiade Village. Athletes and team officials can take their baggage 9.8.1 SERVICES PROVIDED AT KRASNOYARSK- with them on the bus. The baggage can be stored in the storage compartment underneath the bus. The baggage that will not fit into the bus will be loaded on KWUOC logistics trucks PASSAZHIRSKY RAILWAY STATION that will depart together with the buses. • Designated corridors for WU 2019 participants; KWUOC will use the arrivals and departures information received from NUSFs to manage • Welcome of participants at the platform; the available number of the buses and trucks and its capacity for each service. • Assistance in navigation at the Railway Station; LOST AND MISHANDLED BAGGAGE • Transfers to/from places of accommodation; Baggage of the Krasnoyarsk 2019 Winter Universiade participants shall be marked with a • WU 2019 «Welcome desk» operation. special baggage tag. In case of the baggage loss or damage, the Krasnoyarsk 2019 Winter Universiade participant 9.8.2 WELCOME DESK SERVICES should contact the KWUOC staff, notify the airport Lost & Found Office (located in the Bag- KWUOC will operate a Welcome desk at Krasnoyarsk Railway Stations 24 hours a day start- gage Claim area) and fill in an application for delay or damage Property Irregularity Report ing from 20 February 2019 until 18 March 2019. The KWUOC Welcome desk is located (PIR form). KWUOC staff and volunteer will provide the necessary assistance. at the Railway Station Terminal. The services provided at the desk are as follows: Lost baggage will be delivered to the Airport Lost & Found Office. The personnel of Lost & • Assistance in navigation through the Railway Station; Found Office contact the Krasnoyarsk 2019 Winter Universiade participant and the Organis- ing Committee. The lost baggage will be delivered to UV/Sports venues. • Resolution of any arrivals and departures related issues. The Arrivals and Departures desk at the Universiade Village will assist athletes and officials • Checking the number and name lists of arrived participants with any follow up related to lost and mishandled baggage during the arrivals and departures • Providing directions and escorting participants to bus and sport equipment loading area. process. KWUOC staff and volunteers will meet the participants of the Krasnoyarsk 2019 Winter Uni- versiade on the passenger platform and accompany them to the railway station terminal to the Welcome Desk. The staff of the Welcome Desk check the names of arriving passengers in the list and answer all the questions. After the names have been checked at the information desk, the staff of the Organising Committee accompany the participants to the bus and sports equipment loading areas. The participants and their baggage are transferred to their place of accommodation by buses (or minibuses/cars depending on number of arriving participants and client group). The baggage and equipment that does not fit on the buses will be loaded on a KWUOC logistics trucks. KWUOC Logistics will provide a consignment receipt to the NUSF when baggage and equipment are consigned. Sports equipment will be delivered from the Krasnoyarsk Railway Station to the Universiade Village or Sports Venues, depending on the sport, by logistics trucks.

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9.8.3 ARRIVAL PROCEDURE KRASNOYARSK RAILWAY STATION departure by filling in Departure Confirmation Form and submitting it to A&D Desk at Main Athletes and officials, FISU Family, ITOs, Information Centre. NTOs, Observers, Media Head of Delegation will be informed on departure schedule and bus loading area at UV after submitting Departure Confirmation Form. KWUOC Welcome Desk ATTENTION! Rifles and ammunitions prepared for secure transportation The athletes and officials must leave the Universiade Village not later than four hours prior to their flight. Collection and sorting of sport equipment If the Head of Delegation fail to provide the updated information or to confirm delegation’s departure, the OC shall not be responsible for their timely transfer to the points of departure Bus Loading Area as well as for the quality of the departure service. 9.9.2 UV REMOTE CHECK-IN DESK To Hotels: To UV: To sport venues Secure transfer: The Remote check-in desk for all airlines where the Krasnoyarsk 2019 Winter Universiade FISU Family Athletes and Officials Sport equipment: Rifles and participants will be operating from 2 March until 15 March 2019 at Universiade Village. The ITOs Accompanied Cross Country Skiing ammunitions NTOs baggage Biathlon; Ice Hockey to Biathlon Remote check-in will be located on the 1st floor of Residence Hall No. 20. Operation hours – Media Sport equipment: Bandy; Ski-Orienteering Academy 24/7. Observers Alpine Skiing Freestyle; Snowboard At Remote check-in desk athletes and officials will be able to check-in to their flight, check-in their baggage and sport equipment and receive a boarding pass and baggage tags. Sport equipment will be delivered from Sport Venues to UV after the end of competitions. Check-in baggage and sports equipment will be tagged and securely transferred to the airport. 9.9 DEPARTURE PROCEDURE Check-in procedure at the Remote check-in desk opens 24 hours and closes 5 hours prior to departure of the flight. Check-in schedule with designated time for participants will be KWUOC will provide departure services from 23 February till 18 March 2019. Arrivals and De- developed by A&D FA in accordance with departure dates and times. partures desk (located in MIC) at Universiade Village supports departures of athletes and officials. Operation hours 06.00-23.00 daily from 23 February till 14 March 2019. All participants must pay extra and oversized baggage fees at Remote check-in counter. KWUOC will not cover any expenses for overweight and oversized baggage. Following services are provided by A&D desk: ATTENTION! • Provides information on the departure procedure Biathlon rifles, ammunition and unaccompanied baggage/cargo are not eligible for the UV • Provides information on the schedule of flights and trains Remote check-in procedure. • Collects information on the departure • Arranges transportation from UV to the airport/Railway Station 9.9.3 TRANSFER FROM UV TO THE AIRPORT • Arranges schedule for Remote check-in counter at UV Buses will depart the Universiade Village loading areas according to the departures schedule. • Controls the status of travel Buses for airport transfers will depart from the airport pick-up zone before the Closing Cere- mony and from Transportation Mall after the Closing Ceremony (drop off area before Closing Ceremony, transportation mall starting 13 March 2019). 9.9.1 PRE-DEPARTURE PROCEDURE 9.9.4 SPORTS EQUIPMENT TRANSFER Athletes and officials are requested to update their departure information. The information can be submitted by email to [email protected] or in person at the A&D Desk located in MIC UPON DEPARTURE at Universiade Village. After the end of competitions KWUOC will provide transfer of sports equipment from compe- Transport and logistics schedules for departures to the Krasnoyarsk airport and the Kras- tition venues to the Universiade Village (Storage area at underground parking). noyarsk railway station shall be confirmed by Head of Delegation at least 48 hours before

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Sports equipment should be consigned to KWUOC at the competition venues at a pre-arranged time. KWUOC Logistics will check the number of bags and pieces of equipment, tag INTERNATIONAL FLIGHTS each item and issue the consignment receipt for the items. Sport equipment will be delivered Once check-in procedures are completed (or directly upon arrival if participants used Remote to Univerisade Village by sealed trucks. No screening procedures are required in this case check-in in UV), athletes and team officials can proceed to the departure gates through cus- as sport equipment is transferred from one security perimeter to another. Sport equipment toms, immigration and security procedures. shall be delivered to underground parking storage area in UV Residential zone. Dedicated Customs control corridors are organized for the Krasnoyarsk 2019 Winter Uni- According to departure schedule the Krasnoyarsk 2019 Winter Universiade participants come versiade participants at Krasnoyarsk International Airport. The KWUOC staff will provide all to storage area, collect sport equipment and proceed to Remote check-in desk. necessary assistance for participants with customs formalities. In the Universiade Village, participants register their baggage and sports equipment at remote Dedicated passport control booths are organized for the Winter Universiade participants check-in desks at least 5 hours before the flight departure. Checked-in baggage and sports at Krasnoyarsk International Airport. equipment will be sorted and transported to the Airport by the Organizing Committee. Documents required for crossing the Russian border: Participants, leaving by train, load baggage and sports equipment in trucks, departing to- • Passport gether with the buses at the UV loading area (Airport pick-up zone before the WU Closing • Accreditation certificate or valid Russian visa Ceremony/ UV Transportation Mall after the WU Closing Ceremony). • Migration card Rifles and ammunition shall be transported directly to the Airport from Biathlon Academy After completing all formalities athletes and officials proceed to the boarding area. The board- by a separate sealed vehicles, accompanied by the Russian guard forces. ing gate number is displayed on the boarding pass/departure information board at boarding area. Airport staff will invite the Winter Universiade participants on board. 9.9.5 DEPARTURES FROM KRASNOYARSK INTERNATIONAL AIRPORT 9.9.6 DEPARTURES FROM OFFICIAL TRANSIT AIRPORT On arrival at the Krasnoyarsk International Airport, athletes and officials will disembark SHEREMETYEVO (MOSCOW) the buses and take their carry on baggage. They are met and accompanied by the staff Krasnoyarsk 2019 Winter Universiade participants arriving from Krasnoyarsk are met of the Organising Committee and volunteers. at the arrivals area (baggage claim area) of Sheremetyevo International Airport by the staff and volunteers of the Organising Committee and accompanied to check-in desks. If participants have not been registered at a Remote check-in desk in the Universiade Village, after collecting all their baggage and sports equipment, athletes and team officials are to At the Check-in desk passengers will be required to present their passports and flight tickets. proceed to the designated check-in counters located 1st level of the Krasnoyarsk internation- If the free baggage allowance is exceeded, the participant shall present receipt or pay the real airport. quired amount of extra baggage fees at the cash desk of the airline representative office. The Organising Committee shall not pay for excess baggage. At the Check-in desk passengers will be required to present their passports and flight tickets if the free baggage allowance is exceeded, the participant must pay the required amount ATTENTION! at the cash desk of the airline representative office or present the receipt of the prepaid extra Please check your baggage tag and double check with transfer desk in Sheremetyevo airport baggage fees. The Organising Committee shall not pay for excess baggage. if you need to collect your baggage and re-check it in for international flight. Baggage allowance shall be specified in advance on the airline’s website or must be request- Baggage allowance shall be specified in advance on the airline’s website or must be requested from the airline’s representative. ed from the airline’s representative. If a participant has been registered at a remote check-in desk in the Universiade Village, After check in the participants proceed to departure gates of an international flight through they proceed to the next step of departure procedure. he/she is accompanied to the 3rd level customs, immigration and security procedures. of the Krasnoyarsk Airport to the pre-flight security check area. Designated customs lanes and passport controls booths will operate for Krasnoyarsk 2019 DOMESTIC FLIGHTS Winter Universiade participants at Sheremetyevo International Airport. After passing the check-in procedures (or directly upon arrival if participants used Remote Documents required for crossing the Russian border: check-in in UV) the participants proceed to the pre-flight security check area (3rd level • Passport of the Krasnoyarsk International airport) and then to the secure zone. • Accreditation certificate or valid Russian visa The boarding gate number is displayed on the boarding pass/ departure information board • Migration card at boarding area. Airport staff invite the Winter Universiade participants on board.

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After passing the passport control, the participants proceed to the pre-flight security check area and then to the boarding area. The boarding gate number is displayed on the boarding 10 FINANCE pass/departure information board at the boarding area. Airport staff invite the Krasnoyarsk 2019 Winter Universiade participants on board. DEPARTURE FROM KRASNOYARSK AIRPORT

Sport Equipment transfered from Sport Venues to UV

UV Remote Check-in

From UV Athlete From From UV From Biathlon and officials Hotels Athlete and officials Academy with carry FISU with carry on baggage Rifles on baggage Family Checked-in baggage and ammunition Baggage ITOs and sport NTOs equipment

Designated Check-in desk

Customs control *(for International flights only)

Immigration Control * (for International flights only) 10.1 CURRENCY AND PAYMENT PROCEDURE

Pre-flight security check The official currency of the Russian Federation is the Russian ruble. The cost of participation can be paid by bank transfer, in cash in euros or by credit/debit card (VISA, MasterCard, UnionPay). Payments made by credit/debit card and in cash can be effected through the bank Departure from Krasnoyarsk branch located in the Universiade Village. 10.2 FISU REGISTRATION FEES Each participating country is required by FISU to pay following registration fees: a) by an NUSF that is an active member of the FISU — 20 euros for the athlete and official; b) by other associations — 40 euros for the athlete and official.

The FISU International Control Committee collects the FISU registration fee before issuing the Accreditation Cards of the participants.

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10.3 PARTICIPATION FEES 10.5 EXTRA OFFICIALS Participating countries shall pay to the Organising Committee a participation fee of 50 euros If the delegation wishes to declare more accredited officials than allowed, before the dead- approved by the Executive Committee per day (24 hour period including meals) per person: line for submitting Quantitative entry form, it is necessary to file a special request to FISU 1. all participating countries are required to transfer to the Organising Committee an advance ([email protected]). payment of 50% of the participation fee for each athlete and an official by means of bank The maximum number of officials in a delegation participating in the Winter Universiade transfer at least 2 months before the Opening Ceremony of the Winter Universiade. In case shall be: of no-show, this deposit will cover the expenses incurred by the Organising Committee; Athletes Officials 2. upon arrival, each country is required to pay the remaining part of the amount to the Or- 1–3 2 ganising Committee. 4–10 5 11–20 9 The Organising Committee has the right to charge countries that have failed to meet the dead- 21–30 13 line for the submitting of Individual entries, a late-entry participation fee of 150 euros per person per day for each participant. Late entries are only allowed in special circumstances 31–40 17 and after the approval of FISU. 41–50 21 51–60 25 61–70 29 10.4 NUSF CONTRIBUTION FEE 71–80 33 81–90 37 The costs of stay, travel from their home to the official points of entry designated for the Winter 91–100 41 Universiade as well as the per diem for all ITOs are borne by the Organising Committee. For 101< Add 5 more officials per 10 athletes some of the sports in the WU programme, the OC is entitled to collect from the participating countries a fixed contribution fee in order to cover the ITOs’ costs. The specific requirements Media liaisons shall not be included in the number of officials. and terms are set out in the technical regulations of each particular sport. Countries participating at the Winter Universiade are entitle to nominate media liaison The fixed contribution fee for ITO’s costs per athlete/team participating in the concerned sport as follows: is indicated in the following table: Number of athletes Number of media liaisons Sport NUSF contribution fee 1–100 1 Figure skating 300 EUR / athlete 101–200 2 Synchronized figure skating 1500 EUR / team 201 and < add 1 media liaison per 100 athletes 1 additional media liaison per team sport Ice hockey men 3000 EUR / team

Ice hockey women 3000 EUR / team The participation fee for approved extra officials is 150 euros per day for each person (including accommodation and meals). Short-track speed skating 100 EUR / athlete

The costs calculation includes the travel expenses, per diem and participation fee. The par- 10.6 TEAM SPORT DEPOSIT ticipation fee is the same as for athletes and officials 50 EUR/day. At least 7 months before the start of the Winter Universiade, countries entering in a team sport (Bandy, The amount will have to be paid by the Head of Delegation to the Organising Committee during Curling, Synchronized Figure Skating, Ice Hockey) are required to confirm their entry with the payment the accreditation process upon arrival to the Winter Universiade for individual sports and for of a deposit of 5,000 euros for each registered team. team sports will be deducted from the team deposit. A deposit which guarantees entry into the selection process is collected directly by the FISU. If the team If the country does not pay the requested costs/expenses for the ITOs at the time of accred- is not selected, the deposit will be reimbursed. itation, the country will not receive any accreditation and will not be allowed to compete in the sport concerned. Should a country be selected and compete, its deposit shall be credited to the remainder of the par- The invoices for ITO contribution fees will be sent out to delegations after the Individual Entry ticipation fees charged by the Organising Committee. deadline (2 February 2019).

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In case of non-attendance, this deposit shall cover the costs undertaken by the Organising Committee and FISU (50% for Organising Committee and the remaining 50% becomes the property of FISU). 11 ACCOMMODATION OF OTHER CLIENT GROUPS 10.7 LOSS / DAMAGE DEPOSIT In case of possible damage of property in the Universiade Village, deposit to the Organising FISU FAMILY HOTEL MEDIA HOTELS Committee is required. The amount of the accommodation deposit will depend on the number of members of the delegation. Ogni Eniseya Hotel Loss/Damage deposit amount and payment procedure will be provided by KWUOC after Sky Centre Hotel Hilton Garden Inn Krasnoyarsk the conclusion of Q-entry form submission on 2 November 2018. Dom Hotel Neo Apart-hotel Park city Uyut Hotel 10.8 OC BANK ACCOUNTS INFORMATION Sreda Hostel Beneficiary: ANO «Directorate Krasnoyarsk 2019»

660041, Krasnoyarsk Territory, Krasnoyarsk, 37 Biatlonnaya St., ITOS AND NTOS HOTELS VIP GUESTS HOTELS Tel: 8 (391) 291-8080 TIN 2463257014 Novotel Krasnoyarsk Centre Krasnoyarsk Hotel Apart-hotel Park city RRC 246301001 Takmak SPA hotel Ibis Krasnoyarsk Centre Beneficiary Bank: SBERBANK (SIBIRSKY HEAD OFFICE) NOVOSIBIRSK, RUSSIA Soft Hotel Perya-2 Dormitory Complex Dom Hotel Classic Centre SWIFT code: SABRRUMMNH1 Sky Hotel Metelitsa Hotel Account number: 40703978531001000001 Biathlon Academy Hotel 10.9 FINAL BALANCE Three days before the departure, the Head of the Delegation should come to the Finance During the Krasnoyarsk 2019 Winter Universiade, Client groups accommodation is planned Desk operator at the Main Accreditation Centre and finalize the balance. The Organising to be made in hotels and alternative accommodation facilities, which meet the minimum Committee returns the excessive fees paid before the accreditation process, or issues an FISU requirements. Hotels form a large part of the accommodation programme. Alternative invoice for the payment of additional amount, which the Head of delegation must pay. accommodation facilities are hostels, hotel type apartments, tourist holiday villages and dor- The final balance is needed to summarise the payment of: mitory complexes. • participation fees; During the Krasnoyarsk 2019 Winter Universiade, Client groups accommodation and rooms • NUSF contribution fees will be managed by a Single operator. For the convenience of the accommodation process, a hotline Accommodation Services will be created within a single call-center for the rapid reception and response to feedback and suggestions.

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11.1 FISU HOTEL

APART-HOTEL PARK CITY HILTON GARDEN INN KRASNOYARSK

HILTON GARDEN INN KRASNOYARSK,the 4* international Hilton Hotels&Resorts net- APART-HOTEL PARK CITY — is a new modern hotel, opened in September 2018, 4* clas- work hotel, is the official hotel of the FISU Family, including Committee members, employees sification. Hotel accommodation inventory — spacious and comfortable rooms top floors, and guests. Accommodation of participants is done subject to exclusive terms. with magnificent views of the Krasnoyarsk city. Additional services in the hotel: Additional services in the hotel (on the first floors): • Full-service restaurant • Restaurant • Business Centre, Conference Halls • Rooms are equipped with a kitchen area • Room Service • Business Centre • Fitness Centre • Room Service • Shops and boutiques Address: 37, Molokova str., Krasnoyarsk, 660135, Russia • Security and access control systems. Phone: +7 (391) 257–02–02 Address: 40а, Partizana Zheleznyaka str., Krasnoyarsk, 660022, Russia

Place of accommo- Ivan Yarygin Sports Pervomaisky Residential Com- Arena Sever Crystal Ice Arena Yenisei Ice Stadium Place of accommo- Funpark dation Palace Ice Arena plex for students Platinum Arena Sopka Cluster Biathlon Academy Raduga Cluster dation Bobrovy Log «Universitets kiy» Hilton Garden Inn 3 km 4 km 6 km 8 km 8 km Hilton Garden Inn 11 km 14 km 14 km 13 km 14 km 13 km Apart-hotel Park 5 km 2 km 7 km 7 km 6 km Apart-hotel Park city 13 km 16 km 15 km 14 km 15 km 15 km city

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11. 2 ACCOMMODATION FOR ITOS AND NTOS

IBIS CENTER NOVOTEL KRASNOYARSK CENTRE

International Technical Officials Accommodation will be arranged in the Novotel Krasnoyarsk National Technical Officials Accommodation will be arranged close to Sports Venues to simpli- Centre, 4* hotel of Accor Hotels international network. fy the transport logistics. Such hotels as: Ibis Krasnoyarsk Centre, Sky Hotel, Hotel Academy of Biathlon have 3* level. Additional services in the hotel: • Full-service restaurant • Room Service Perya‑2 Dormitory Complex, alternative accommodation facility, has been built in 2018, spe- • Business Centre, Conference Halls • Language support cially for the Winter Universiade 2019 and meets FISU requirements. Address: 123, Karla Marksa str., Krasnoyarsk, Russia Phone: +7 (391) 204–14–00

Residential Complex Place Ivan Yarygin Pervomaisky Ice Yenisei Place Sopka Cluster Crystal Ice Arena Arena Sever Platinum Arena for students «Universi- Funpark Bobrovy Log Sopka Cluster Biathlon Academy of accommodation Sports Palace Arena Ice Stadium of accommodation tets kly» Novotel Center 11 km 2km 7 km 12 km 6km 12 km Novotel Center 9 km 8 km 10 km 10 km 12 km Ibis Center 11 km 2 km 7 km 12 km 6 km 12 km Ibis Center 9 km 8 km 10 km 10 km 12 km Residential Com- Residential Complex 14 km 8 km 13 km 19 km 11 km 19 km 15 km 3 km 14 km 6 km 14 km plex «Pena-2» «Pena-2» Sky-hotel 21 km 12 km 13 km 10 km 15 km 9 km Sky-hotel 6 km 13 km 7 km 19 km 20 km Academy of Bi- Academy of Biath- 1 km 12 km 17 km 22 km 15 km 22 km 18 km 4 km 18 km 2 km 0 km athlon lon

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11.3 ACCOMMODATION FOR MEDIA 11.4 ACCOMMODATION FOR VIP GUESTS

NEO HOTEL

The hotels for media accommodation are located in the centre of Krasnoyarsk, which simplifies All individual requirements are taken into account during VIP guests visit to the 2019 Winter Universiade, transport logistics to the International Broadcasting centre and the Main Press centre, as well as to the Protocol norms are observed and high level of service is provided. the main competition Venues. Unprecedented security measures are provided during the visit and stay of this client group at the WU2019. The following additional services are provided by the hotel for comfortable accommodation: 4* hotels Ogni Eniseya and Sky Centre Hotel are provided for international media. • Full-servicerestaurant • Language support All hotels have a full range of additional services for comfortable accommodation of this • Meting rooms /Conference Halls • Transfer from /to Krasnoyarsk category of guests: • Room Service International Airport • Full-service restaurant • Room Service 4* hotels Ogni Eniseya and Sky Centre Hotel are provided for international media. • Business Centre, Conference Rooms • Laundry and dry cleaning services Various classification hotels will be offered for the other media representatives: 3* Dom Hotel Neo, • Language support • Transfer from /to the Emelyanovo Airport 2* Uyut Hotel and alternative accommodation facilities, like hostels and apartments for rent.

Resi- ResiRe- dential sidential Ivan Complex Complex Ivan Pervo- Place of accom- IBC Yarygin Crystal Arena Platinum Funpark Sopka for stu- Biathlon Raduga Pervo- Yenisei Funpark Yenisei Bobrovy maisky Ice Sta- Place of accommodation Platinum for stu- Bobrovy Sopka Biathlon Raduga Yarygin Crystal maisky Arena Ice Stadi- modation and MPC Sports Ice Arena Sever Arena Log Cluster dents Academy Cluster Ice Arena dium Arena dents Cluster Academy Cluster Sports Ice Arena Sever Palace «Univer- «Univer- Log Palace Ice Arena um sitets sitets kly» kly» Ogni Eniseya 2 km 2 km 6km 6 km 10 km 10 km 10 km 8 km 11 km 11 km 11 km 11 km Takmak spa-hotel 8km 21 km 5 km 21 km 22 km 21 km 14 km 19 km 18 km 18 km 19 km Sky-center 3 km 3 km 7 km 6 km 10 km 11 km 9 km 8 km 10 km 11 km 12 km 10km Soft 10 km 8 km 11 km 10 km 11 km 10km 3km 7 km 11 km 5 km 11 km Dom-hotel 4 km 4 km 8km 7 km 9 km 10 km 8 km 7km 9km 11 km 13 km 11 km Dom-hotcl «Classic» 9km 7km 9km 8 km 9km 9km 4 km 8 km 13 km 7 km 12 km «Neo» Krasnoyarsk 11 km 8 km 9 km 9 km 12 km 13 km 2 km 7 km 12 km 7 km 11 km Uyut 3 km 3 km 7 km 5 km 9 km 11 km 10 km 9 km 11 km 11 km 11 km 13 km Metelitsa 11 km 9 km 11 km 10 km 11 km 12 km 4 km 5 km 11 km 7 km 10 km

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12 UNIVERSIADE VILLAGE 12.1.2 DURATION OF OPERATION

• Operational period: 23 February 2019 – 14 March 2019 • Working hours: 24/7 • Total area: 25.4 ha. • Capacity: more than 3 000 residents

Activity Dates and Time Universiade Village opening 23 February 2019, 00:00 Opening Ceremony of UV 23.02.2019 Delegation Welcome Ceremony 24.02.2019–02.03.2019 Universiade Village closing 14 March 2019, 23:59

12.1.3 ZONING Universiade Village is divided into three functional zones: • residential zone; • international zone • operational zone; When passing between zones everyone must undergo an accreditation check. Only people with proper access code on their Winter Universiade Accreditation Card are allowed to enter 12.1 UV OVERVIEW the zones accordingly. Universiade Village is a non-competition venue of the 29th Winter Universiade 2019 Krasnoyarsk, RESIDENTIAL ZONE SUMMARY Russia intended for accommodation of the athletes and officials participating in the Kras- Provides accommodation and catering as well as various supporting facilities and recreational noyarsk 2019 Winter Universiade and rendering necessary services, specified in the Minimum services to ensure maxim comfort for athletes and officials during their stay at UV. Requirements of the FISU. Universiade Village is a safe, secure and comfortable environment where athletes and officials can live and work effectively. Universiade Village includes the areas ACCOMMODATION for recreation, sports activities and areas for holding cultural and entertainment programmes as well. Residential hall Number of floors Accommodation Capacity 12.1.1 LOCATION Residential Hall No 1 (7.1) 15 1448 Residential Hall No 2 (7.2) 10 736 Universiade Village is located on the campus territory of the Siberian Federal University. Residential Hall No 3 (7.3) 24 414 Svobodnyy Ave, 82/9, Krasnoyarsk, Address Residential Hall No 4 (7.4) 24 414 Krasnoyarskiy kray, 660041 Elevation 200 m Residential Hall No 5 (7.5) 24 414 Maximum distance from residence to Transportation Mall 600 m TOTAL 3 426 Maximum distance from residence to UV Main Dining Hall 600 m Distance between Main Dining Hall and Transportation Mall 300 m

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RESIDENTIAL ZONE SERVICES AND FACILITIES INTERNATIONAL ZONE SUMMARY

Facility Service Location Working hours Provides all kind of communication and information support as well as different services to athletes and officials. Dining Hall Food and beverage 1st floor 05:00 – 01:00 SUPPORTING FACILITIES AND SERVICES Fitness centre 1st, 2nd and 3rd floors 07:00 – 23:00 Religious Centre 4th and 6th floors 24/7 Facility Service Location Working hours Business centre 1st floor 07:00 – 23:00 Volunteer Centre 1st floor 05:00 – 01:00 Souvenir shop 1st floor 07:00 – 23:00 Main Information Centre 2nd floor 06:00 – 23:00 Sports Information Cen- Post office 1st floor 08:00 – 20:00 2nd floor 07:00 – 23:00 Congress-hall tre Delegations meeting Service-hall 2nd, 3rd and 5th floors 07:00 – 23:00 rooms Tour agency 2nd floor 07:00 – 23:00 Barber Shop 1st floor 07:00 – 23:00 Ticket Office 2nd floor 07:00 – 23:00 Mobile communication Lost and Found service 2nd floor 07:00 – 23:00 1st floor 07:00 – 23:00 services Main Accreditation Cen- 1st floor 07:00 – 23:00 Flowers shop 1st floor 07:00 – 23:00 tre Lounge zone 1st floor 24/7 CIC Office 1st floor 09:00 – 19:00 Residential Halls Self-laundry rooms on the floors 24/7 Main Accredita- Bank 1st floor 07:00 – 23:00 tion Centre ATM 1st floor 24/7 Residential Hall Lounge zone 1st floor 24/7 No. 1 rooms on the Souvenir shop 1st floor 07:00 – 23:00 Delegations meeting 1st, 2nd and 3rd 08:00 – 20:00 rooms Grocery store 1st floor 07:00 – 23:00 floors Residential Hall ATM 1st floor 24/7 Medical services 1st - 4th floors 08:00 – 22:00 No. 2 Dry-cleaning 1st floor 07:00 – 23:00 Emergency medical ser- Medical Centre 1st floor 24/7 Lounge zone 1st floor 24/7 vices Doping-control Centre 1st floor 09:00 – 18:00 Residential hall No. Grocery store 1st floor 07:00 – 23:00 3 Lounge zone 1st floor 07:00 – 23:00 OPERATIONAL ZONE Residential hall No. Tailors shop 1st floor 07:00 – 23:00 Provides administrative and logistics support for AV effective operation 4 Lounge zone 1st floor 07:00 – 23:00 Residential hall No. Lounge zone 1st floor 24/7 5 Ethno-Village Cultural zone 07:00 – 23:00 Waxing area Waxing area and stor- underground parking 24/7 and storage rooms age rooms

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12.2 RESIDENTIAL ZONE ROOMS FOR HEADS OF DELEGATIONS 12.2.1 ACCOMMODATION HOD Room layout Delegations will be accommodated in a residential complex consisting of 5 residential buildings. Equipment, accommodation rules and procedures shall be implemented in accordance with the FISU Minimum Requirements for the Winter Universiade. Each room shall accommodate maximum 3 people and no more than 3 delegation members shall share the bathroom facilities. Single rooms will be provided for each Head of Delegation and Deputy head of Delegation with private bathroom facilities. Extra officials shall be accommodated in UV. ROOMS FOR ATHLETES AND OFFICIALS Sample apartment layout

All rooms for Heads of Delegation are fully furnished and equipped as follows:

N Equipment Quantity, pcs. Bed and bedding (mattress, bedspread, bed sheet, blanket, blanket 1 1 set per participant cover, pillow, pillowcase) 2 Table 1 set per participant 3 Chair 1 set per participant 4 Bathroom mirror 1 5 Wardrobe with shelves 1 6 Big towel 1 set per participant 7 Hand towel 2 sets per participant 8 Floor towel 1 set per participant Apartment with 2 beds and 1 bathroom Apartment with 3 beds and 1 bathroom 9 TV 1 10 Telephone 1 All rooms for athletes and officials are fully furnished and equipped as follows: 11 Bed-site table 1 12 Clothes drying rack 1 ROOM EQUIPMENT LIST 13 Iron 1 N Equipment Quantity, pcs. 14 Ironing board 1 15 Locking cabinet 1 Bed and bedding (mattress, bedspread, bed sheet, blanket, blanket 1 1 set per participant cover, pillow, pillowcase) 16 Refrigerator 1 2 Table 1 per participant 17 Hair dryer 1 3 Chair 1 per participant 18 Waste basket 1 4 Bathroom mirror 1 5 Wardrobe with shelves 1 Electric kettles shall be available upon request at the Reception desk. 6 Big towel 1 per participant 7 Hand towel 2 per participant 8 Floor towel 1 per participant 9 Bed-site table 1 per participant 10 Clothes drying rack 1 11 Hair dryer 1 12 Waste basket 1 13 Curtains 1

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ELECTRICAL POWER STANDARDS Let us remind you that the voltage of electrical current in Russia is 220 Volts alternating DELEGATION OFFICES current (220V/AC) with a frequency of 50 Hertz. Illustrations of sockets and plugs are pre- WU2019 OC will provide free of charge an allocation of furniture, equipment and technol- sented below: ogy in the delegation administrative and medical offices. Below you can find a description of the provided equipment. If the delegation needs any additional furniture/equipment it can be ordered for a fee through the Rate Card service.

Delegation office combined with HOD Delegation office room shall be equipped as follows: shall be equipped as follows: Quantity, Quantity, N Equipment N Equipment pcs. pcs. 1 Desk 1 1 Desk 1 2 Meeting table 1 2 Meeting table 1 UV Socket and Plug samples 3 Chair 8 3 Chair 8 4 TV 1 Delegations are responsible to bring any required adapters for their electrical appliances. 4 Whiteboard 1 5 Telephone 1 Multi-Function Printer SELF-LAUNDRY ROOMS 5 1 6 Whiteboard 1 (black-and-white) Multi-Function Printer Each residential building of the Universiade Village has several self-laundry rooms for public 7 1 6 Refrigerator 1 (black-and-white) use. They are equipped with washing machines, irons and ironing boards. Self-laundry rooms 8 Refrigerator 1 are open to members of all NUSF delegations living in the building, 24 hours a day and free 7 Locking cabinet 1 9 Locking cabinet 1 of charge (including laundry detergent). 8 Safety box 1 10 Safety box 1 9 Storage cabinet 1 11 Storage cabinet 1 12.2.2 SUPPORTING FACILITIES 10 Office kit 1 12 Office kit 1 Apart from the accommodation rooms for the athletes and delegation officials, other supporting MEDICAL ROOMS facilities shall be provided according to the size of the delegations. Delegation offices and medical N Equipment Quantity, pcs. rooms will be located in the same Residential Building where the delegation is accommodated. 1 Desk and chair and stationery 1 For the delegations with a small number of participants (less than 10) delegation offices are com- 2 Examination table 1 bined with the Head of Delegation room. 3 Massage table, pillow, sheet 1 The allocation of delegation offices and medical rooms is as follows: 4 Refrigerator for medications 1 Delegation size* Delegation office Mecical Room 5 Lockable cabinet for medication 1 (athletes and officials) Combined with Head 6 Wastebasket 1 Fewer than 10 0 of Delegation Room 7 Sharps disposal 1 10 to 99 1 1 8 Medical thermometer 2 100 to 199 2 2 9 Blood pressure cuff 1 Over 200 3 3 10 Sink 1 11 Disinfection solution 1

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WAXING AREA AND SKI STORAGE ROOMS 12.2.3 SUPPORTING SERVICES NUSF delegations are provided with ski storage rooms and wax cabin services. Storage HOUSEKEEPING SERVICES rooms and waxing area are located in the Residential zone of the UV (underground parking). In accordance with the FISU Minimum Requirements for the Winter Universiade cleaning will The key is given to the Head of delegation at the stage of check-in procedure in the Main be carried out in each room as follows: accreditation centre. Frequency Services Wax cabins and storage rooms are open 24 hours a day. Floors cleaned Daily Any maintenance and repairs of sports equipment in residential rooms is strictly prohibited Waste bins emptied Every 2 days Towels changed Waxing area and s torage rooms layout Bed sheets changed Every 3 days Full cleaning of the room made

RECEPTION SERVICES Reception desk will operate in each Residential hall from 23 February till 14 March 2019 (on a 24/7 basis) providing necessary assistance for athletes and officials. Delegations should contact the Reception desk for following services: • Residential information service; • Cleaning and maintenance service; • Equipment and facility repair service; • Residential information service; • Emergency reporting service.

ICE SUPPLY Ice making facilities will be located in each Residential Hall.

12.2.4 ALLOTMENT SYSTEM AND ACCOMMODATION PROCEDURES ROOM BOOKING BOOKABLE MEETING ROOMS 1. UV Accommodation managers will make preliminary allotment of rooms for each delegation in accordance with submitted Quantitative Entries. 8 bookable meeting rooms for delegations are located in Main Accreditation Centre 2. UV Accommodation Manager sends to each Head of Delegation floor plans in accordance and 8 bookable meeting rooms for delegations are located in Service-hall. Please refer with the preliminary plan of delegation accommodation indicating types of rooms (resi- to Chapter 12.3.2 for detailed information on booking procedure. dential rooms, rooms for Heads of delegations, offices for Heads of delegations, medical rooms, utility rooms), number of residents and room numbers until 7 February 2019. 3. The Head of delegation allocates delegation members, completes the Rooming list for the delegation and returnds it to UV Accommodation Department by 17 February 2019. 4. Head of Delegation provides information on final room allocation during check-in process at the Accommodation Desk in MAC and signs the Rooming List.

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CHECK-IN PROCEDURE Delegation check-in is carried out after the Head of the Delegation passes the following 12.2.5 UV MAIN DINING HALL steps: Main Dining Hall offers catering services based on a daily nutrition (breakfast, lunch, dinner, late dinner). Opening hours of the Main Dining Hall from 5:00 to 1:00, during Universiade 1 NUSF Delegation arrives at the Universiade Village. Village opening period from February 23 till March 14, 2019. Head of the Delegation goes to Main Accreditation Centre, verifies and confirms the final number 2 and data of the delegation The Main Dining Hall will have several distribution points (buffet style) where participants can Head of the Delegation comes to Check-in/Check-out desk, verifies and, if necessary, makes chang- select items of food and drink with the assistance of the catering staff. 3 es in accommodation plan. Head of the Delegation receives a final Rooming list. CUISINES: Head of the Delegation completes financial procedures (payment of participation fee, NUSF contri- 4 • Local cuisine; bution fees and payment of Loss/Damage Deposit) and obtains Temporary Passes. • European / Mediterranean cuisine; Head of the Delegation verifies and signs the Rooming List, the Inventory Act on condition of res- • Asian cuisine; idential rooms, delegation offices, medical rooms, storage rooms and wax cabins. If the Head of Delegation would like to complete inspection of inventory before signing the Inventory Act, • Halal cuisine. 5 the UV staff together with HОD or his/her authorised representative will inspect all rooms, offices ADDITIONALLY, THE FOLLOWING WILL BE PROVIDED: and other spaces allocated to delegation to ensure that all rooms are in good condition and there • variety of fruits and salads; are no items missing. • variety of baked and dairy products; Head of the Delegation receives the keys to residential rooms, medical rooms, storage rooms, wax 6 • variety of low-fat and low-carbohydrate dishes; cabins and delegation’s office rooms. • dishes that do not contain lactose and gluten; Head of the Delegation gives Temporary Passes and room keys to the members of the NUSF Dele- 7 gation. • dishes suitable for vegetarians and vegans. Head of the Delegation and members of Delegation enter the village with Temporary Passes All the dishes will be indicated in English and Russian. Information cards will list the main 8 and are transferred by the UV internal transport to the residential building. ingredients and nutritional value. 9 Head of the Delegation goes through further accreditation procedures.** Taking out the food from the Main Dining Hall is not allowed. Exceptions are made for a drink * Note: The Head of the delegation shall check the condition of living rooms, medical rooms, storage rooms and wax cabins and or/piece of fruit that is currently being consumed. within 24 hours after receiving the act on the condition of rooms. MEAL VOUCHERS FOR MAIN DINING HALL ** Note: a detailed description of further procedures can be found in the Accreditation section. Information on costs and purchase procedure will be provided in the next version of HOD Manual. CHECK-OUT PROCEDURE BAGGAGE STORAGE Delegation check-out procedure includes following steps: All bulky baggage/sports equipment must be left at the storage room in front of UV Main The Head of the Delegation informs the UV accommodation manager about time of departure Dining Hall. No baggage/sports equipment is allowed into the UV Main Dining Hall. 1 of the delegation and the number of departing athletes and fills in check-out form not later than 48 MENU hours before the departure from the Universiade Village. The Head of delegation together with the UV Accommodation specialist perform Inspection The menu offers a large variety of food, following the dietary and nutritional requirements of Inventory in the delegation residence (apartments, delegation offices, medical room and stor- of the athletes with respect to preferences linked to national, religious and ethical traditions 2 age spaces) 24 hours before check-out. NUSF delegation will be held responsible for any damage of WU 2019 participants. to the property, theft or loss.* The Head of delegation together with the UV Accommodation specialist signs the group check-out The hot dishes’ menu will be changed daily, with rotation every 7 days. 4 form with the indication of rooms’ condition and of the amount payable for the property damages . no later than 2 hours before the departure from the UV. HOD makes final arrangement for accountable loss and damage, remaining deposit is returned 5 to HOD. The Head of Delegation returns all the keys to residential rooms, storage rooms and wax cabins 6 to the reception no later than 1 hour before delegation’s departure from the UV. Delegation Attaché accompanies the delegation to the Transportation Mall for transfer to the air- 7 port. Transportation is carried out by internal transport. * Note: in case of damage, theft or loss of property in the rooms detected in accordance with the Inventory inspection lists, payment for the damage is subtracted from the deposit made earlier.

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12.2.6 RECREATIONAL AND FITNESS FACILITIES 12.2.8 COMMERCIAL AREAS FITNESS CENTRE Retail services will be provided in UV for the convenience of its residents. Payment will be accepted in cash (RUB) or by credit/debit card (Visa, Mastercard). Location Service-hall SOUVENIR SHOP Period of operation From 23 February to 14 March 2019 Opening Hours 07:00 – 23:00 Location Residential hall No. 1, Service-hall Equipment/ Cardiovascular area, weights area, aerobic area and open space area Period of operation From 23 February to 14 March 2019 Main Services for stretching.* Opening Hours 07:00 – 23:00

* More information on services and equipment will be provided in next edition of HOD Manual. Services Sales of WU2019 Licensed merchandise ATHLETES’ LOUNGE BARBER SHOP Athletes’ Louges will be located in each Residential Hall and also in Service Hall and provide opportunities for rest and entertainment for athletes and officials. Location Service-hall

Location All residential halls, Service-hall Period of operation From 23 February to 14 March 2019 Period of operation From 23 February to 14 March 2019 Opening Hours 07:00 – 23:00 Opening Hours 24/7 Services provided Manicure; pedicure; makeup; haircuts Services/Activities Table-top games; TV lounge; Fee Paid service Sony Play Station / Xbox; WI-FI; Computers; Magazines. POST OFFICE

ETHNO-VILLAGE Location Service-hall A unique place to experience Russian and Siberian traditional culture. Period of operation From 23 February to 14 March 2019

Location Residential Zone Opening Hours 08:00 – 20:00 Sending correspondence (postcards, letters); sending parcels; sale Period of operation From 23 February to 14 March 2019 Services provided of stamps, envelopes, postcards; courier services; packing of parcels. Opening Hours 12:00 – 21:00 Fee Paid service Activities Russian and Siberian Traditional Culture experience 3 interactive pavilions: Raw-hide tent, Yurta, Izba MOBILE COMMUNICATION SERVICES

Location Service-hall 12.2.7 RELIGIOUS CENTRE Period of operation From 23 February to 14 March 2019 Opening Hours 07:00 – 23:00 Location Service-hall Sale of SIM-cards; sale of phones, smartphones, sale of accessories Services provided Period of operation From 23 February to 14 March 2019 for smartphones Opening Hours 24/7 Fee Paid service Religions Christianity, Hinduism, Buddism, Judaism, Catholicism, Protestantism

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TAILOR SHOP 12.3 INTERNATIONAL ZONE Location Residential hall No. 2 Period of operation From 23 February to 14 March 2019 12.3.1 INTERNATIONAL ZONE FACILITIES Opening Hours 07:00 – 23:00 MAIN ACCREDITATION CENTRE

Services provided Tailoring services Location Main Accreditation Centre (Oil and Gas Institute) Fee Paid service Period of operation From 23 February to 14 March 2019 Opening Hours 24/7 FLOWERS SHOP OAS database operation; Location Service-hall Issue and delivery accreditation cards and passes: • Temporary passes Period of operation From 23 February to 14 March 2019 • Accreditation cards Opening Hours 07:00 – 23:00 • UV Guest Pass Services provided Paid service • Day Pass Main Services • Re-issuance of lost/damaged accreditation cards • Resolve accreditation related issues MINI-MARKET • Providing all accreditation – related coordination and technical support • Accommodation services Location Residential hall No. 2 • Finance desk operation Period of operation From 23 February to 14 March 2019 • CIC Office operation Opening Hours 07:00 – 23:00 • Migration registration office operation Will offer a variety of goods including hygiene products, snacks, beverages, Services provided etc. Please refer to Chapter 5.5 of WU 2019 HOD Manual for detailed information on MAC BANK

DRY CLEANING Location Main Accreditation Centre Period of operation From 23 February to 14 March 2019 Location Residential hall No. 2 Opening Hours TBD Period of operation From 23 February to 14 March 2019 General Banking Services, Currency exchange: EUR, USD (other currencies Main Services Opening Hours 07:00 – 23:00 under consideration) Services provided Dry-cleaning services, ironing ATM Fee Paid service Location Main Accreditation Centre

ATM Period of operation From 23 February to 14 March 2019 Opening Hours 24/7 Location Main Accreditation Centre, Residential hall No. 2 Period of operation From 23 February to 14 March 2019 Opening Hours 24/7

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MAIN INFORMATION CENTRE MEDICAL CENTRE

Location UV International Zone Location Congress Hall , 2nd floor (left wing) Period of operation From 23 February to 14 March 2019 Period of operation From 23 February to 14 March 2019 24/7 (emergency services and pharmacy), Opening Hours 06:00 – 23:00 Opening Hours 08.00 -22.00 (other specialists) • Delegation Services Front Desk Please refer to Medical Services Section for availability details. • Transportation Desk Provide primary health care to participants and guests of the Games • A&D Desk Main Services and, if necessary, further transportation by ambulance to hospitals • Logistics Desk of Krasnoyarsk Main Services • Rate Card Desk • Lost and Found Desk For detailed information on Medical Centre Services operations please refer to Chapter 18.2.1 • Ticket office of WU 2019 HOD Manual. • Cultural activities and excursions/tours booking • Insurance information Desk DOPING CONTROL CENTRE Location UV Medical Centre, International Zone Please refer to Chapter 5.5. of WU 2019 HOD Manual for detailed information on MIC services and operation. Period of operation From 23 February to 14 March 2019 Opening Hours TBD SPORTS INFORMATION CENTRE

Location Congress Hall ,2nd floor (left wing) Period of operation From 23 February to 14 March 2019 12.3.2 INTERNATIONAL ZONE SERVICES Opening Hours 7:00 – 23:00 LANGUAGE SERVICES • Competitions schedule • Start Lists/Competition Results; A team of interpreters will be present in UV to provide language support in English. • Changes in schedule Following services will be provided – • Video recordings of Ice Hockey games Consecutive interpretation and written translation: • Special announcements and urgent notifications • Protocol office support; Main Services • Weather information • Medal Standings • SIC operation support; • Technical handbooks • MAC Finance desk support; • Krasnoyarsk 2019 Winter Universiade Regulations • Delegation Welcome ceremonies support; • Non-sports information (transportation, catering etc) • UV Media Center operation support; • Answers and follow up to delegation questions • GTM and Team Captains meeting support; • MOC – written translation and interpretation services; DELEGATION MEETING ROOMS • UV Medical Center 24/7 language assistance. There are several meeting rooms which Delegations can book for their meeting located in MAC Simultaneous interpretation: in the International Zone. Please refer to Chapter 12.3.2 of the HOD Manual for UV meeting rooms capacity, equipment and booking information. • Daily HOD meetings

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MEETING ROOMS BOOKING 12.4 OPERATIONAL ZONE A free service for booking rooms for team’s meetings, conferences and other delegation internal meeting is available in the International and Residential Zones of the Universiade Village. Booking is carried out not later than 24 hours before the event. To make a reserva- 12.4.1 MAIN OPERATION CENTRE tion, the Head of Delegation or an authorised person of the NUSF delegation should contact Main Operation Centre is located in the Universiade Village operational zone. Only OC staff the specialist of the Delegation Services Front Desk at the Main Information Centre. has access to the operational zone. SPECIFICATIONS OF ROOMS FOR DELEGATIONS’ MEETINGS 12.4.2 UV TRANSPORTATION SERVICES T Room N. Number of seats Room area m2 Equipment A system for transportation between UV and sport venues will operate from within one security number perimeter to another - «clean-to-clean» policy will be applied. Congress hall (International zone) «Clean zone» - is protected from unauthorised access by a security perimeter with a number 1 Event hall 700 612 Seats, stage, microphones of checkpoints, where representatives of delegations, the staff of the venue, their belongings and equipment are to be inspected with the use of screening equipment. Main Accreditation Centre (International zone) 2 No. 103 200 149 Seats, stage, microphones “Clean-to-clean” policy is developed to minimize time spent for security screening of the vehicles and its passengers at security checkpoints of the venue. The vehicle is sealed when 3 No. 109 40 82 Chairs, tables, TV, projector with a screen leaving the security perimeter of one “clean zone” and if the seal is not damaged, athletes 4 No. 117 60 106 Chairs, tables, TV, projector with a screen and team officials can remain in the vehicle when passing through a vehicle security check- 5 No 118 50 96 Chairs, tables, TV, projector with a screen point, the vehicle itself will go only through external screening. 6 No. 219 40 83 Chairs, tables, TV, projector with a screen 12.4.3 TRANSPORTATION MALL 7 No. 221 60 106 Chairs, tables, TV, projector with a screen The Transportation Mall will operate in the Universiade Village – a hub for TA system which 8 No. 222 50 96 Chairs, tables, TV, projector with a screen connects UV and competition venues. Separate loading areas and bus stops will be used for different sports. Signage in English and Russian will be installed in loading areas at each bus station 9 No. 317 40 82 Chairs, tables, TV, projector with a screen withA Transportation information Mall such will as operate the sport in the discipline, Universiade route Village N, — destination, a hub for TA detailed system which route and schedule. connects UV and competition venues. Separate loading areas and bus stops will be used 10 No. 320 60 106 Chairs, tables, TV, projector with a screen Transportationfor diﬀerent sports. services Signage atin EnglishUV Transportation and Russian will mall be ins willtalled be atavailable load zones from at each 23 February till 14 Service hall (Residential zone) Marchbus station 2019 with. information such as the sport discipline, route N, destination, detailed route and schedule. 11 No. 209/1 54 114 Chairs, tables, projector with a screen Transportation services Mall has at UV 18 Transportation bus stations: mall 11 stationswill be available to sport from venues February (TA 23rd 001 till – TA 011), 5 sta- 12 No. 209/2 54 114 Chairs, tables, projector with a screen tionsMarch for14th, athletes-spectators 2019. Athletes will need (TS to 001 go through– TS 005), accreditation Cultural check Universiade between station (TA 012), Arrival andTransportation Departure Mall station and Residential (TA 013, Zone.TA 014). 13 No. 309/1 16 54 Chairs, tables, projector with a screen

14 No. 309/2 16 55 Chairs, tables, projector with a screen 1 loading area 1 15 No. 309/3 16 55 Chairs, tables, projector with a screen 2 loading area 2 16 No. 309/4 16 54 Chairs, tables, projector with a screen

17 No. 502 20 90 Chairs, tables, projector with a screen 3 loading area 3 18 no. 503 20 90 Chairs, tables, projector with a screen 1 2

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Every station equipped with the special information desk with the route number and a schedule. 12.4.5 DROP-OFF AREA Vehicles will leave the Transportation Mall from the corresponding bus station. Transport staff at the Transportation Mall will coordinate transport movement and assist athletes and officials Drop-off zone for arrival/departures and vehicles not operating under “clean-to-clean” policy during pick-up and drop-off. (such as buses for spectating athletes) is located near the UV main entrance. To enter the UV Athletes and officials will need to go through accreditation checks between the Transportation from the drop-off area you need to go through security screening and accreditation check. Mall and the Residential Zone. 12.4.6 INTERNAL TRANSPORTATION SYSTEM 12.4.4 DELEGATION CAR PARKING Internal transport (minibuses) for transfer from Main Accreditation Centre to Residential There will be the parking for designated delegation cars, located in the International zone Halls will be provided by the Organising Committee. of the UV. Baggage and sport equipment (skies for Alpine Skiing) also will be transferred by small trucks.

12.4.7 UV CULTURAL PROGRAMME The cultural programme in the Universiade Village includes an eventful programme, the main goal of which is to ensure the most comfortable stay of athletes and officials in UV. The cultural programme in the Universiade Village is implemented at specially organised venues: in the area of cross-national communication, in the ethno-cultural space of Siberia and in lounge zones. The cross-cultural communication zone is intended for communication of athletes through participation in quests, cyber sport tournaments, thematic quizzes in Russian and English as well as other events organised within the cultural programme of the Krasnoyarsk 2019 Winter Universiade. The ethno-cultural space of Siberia includes three interactive exhibition pavilions dedicated to the cultural traditions of people of the Krasnoyarsk Territory: “Russian hut”, “Tepee” (the house of the nomad people of the north), “Yurt” (the house of nomad people of South Siberia). There is also an exhibition called “Ethno cultural heritage: traditions and modernity”. The gallery of paintings “Modern Siberian Artists” will introduce young Siberian talents to the residents and guests of UV. “Cyberfest” festival will be held in two disciplines. The festival will also include a cosplay show.

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UV CULTURAL ACTIVITIES SUMMARY • (I) UV International Zone Cultural Activity Location Dates of operation Frequency • (V) International and Residential Zone. Access to the international zone of the Universiade Village is carried out through the security Russian and Siberian checkpoints. Traditional Culture 23 February Residential Zone Daily experience to 12 March 2019 12.5.2 SECURITY 3 interactive pavilions The Universiade Village is a “clean zone” and is protected from unauthorised access by a security perimeter with a limited number of checkpoints, where representatives of delegations, the staff of the venue, their belongings and equipment are to be inspected with the use Congress Hall, 23 February Permanent Art Exhibition of screening equipment. All the vehicles entering the Village must be accredited and inspect- ground floor, to 12 March 2019 exhibition ed at the checkpoint. Cyber Sport Access to the Universiade Village is allowed only to accredited persons. Access verification Congress Hall. 9 March 2019 Single event Tournament is carried out between the different zones inside the Universiade Village. Vehicles are not inspected while entering the Universiade Village if they are arriving from another “clean zone”. 23 February From the day of the official opening to the day of closing of the Universiade Village its terri- Flag Plaza Live performances Evening Stage to 12 March 2019 tory is under the constant video surveillance and is patrolled by security and law enforcement ( Welcome Stage) DJ sets 17.00-22.00 officers. 12.5.3 VILLAGE PASS UV Guest Pass gives access to the Universiade Village on the date indicated on the card to the person invited by the Delegation, FISU or the Organising Committee. Only the Heads 12.5 SECURITY AND ACCESS CONTROL of Delegations or his/her representatives, FISU members and staff of the Organising Com- mittee can request this pass for an invited person. 12.5.1 ACCESS CONTROL NUSF Delegations have the right to invite guests (friends and family members of athletes, The Universiade Village is located within security perimeter which represents a physical bar- officials and high-ranking persons) to the Universiade Village upon prior request. The num- rier and includes security check and access control to the territory. Universiade Village is di- ber of guests invited in one day must strictly coincide with quotas depending on the size vided into three functional zones (international, operational and residential). of the delegation. Access to the territory of the Universiade Village located in the security perimeter (herein- Delegation has the right to invite more guests on the day of the Delegation Welcome Cere- after referred to as the “clean zone”) prior to (lock-down period) and during the Winter Uni- mony. versiade is provided only for accredited representatives of client groups accommodated in UV or directly involved in the Universiade Village operation. QUOTAS ON THE NUMBER OF GUESTS OF NUSF DELEGATIONS

Access to the “clean zone” includes passing through security checkpoint for vehicles and in- Delegation Size Number of guests dividuals in accordance with the regulated inspection procedures in relation to each client group. 1–9 1 According to the security concept, in order to enter the Universiade Village, representatives 10–99 2 of relevant client groups must present an Accreditation Card with following access codes: 100–199 4 ≥ 200 6

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12.6 UV RULES AND REGULATIONS UNIVERSIADE VILLAGEUNIVERSIADE VILLAGE MAP 12.6.1 ACCOMMODATION RULES Members of the NUSF delegations undertake to comply with the Regulations on accommodation in the Universiade Village, the General Safety Regulations and the Fire Safety Regulations. On the whole area of the Universiade Village and in residential buildings it is prohibited to smoke, carry in, store and consume alcoholic and low alcohol drinks, store, use, sell narcotic, psychotropic, toxic substances. Interior and exterior walls may not be penetrated in any way by objects such as pins, nails, screws or drills. Adhesives used for hanging posters, schedules, banners, flags, pictures or other items may be used as long as they do not leave marks or stains, or otherwise damage the surface. 4 Cooking, use of electric stoves and heaters is strictly prohibited within UV Residential Buildings. During check-out, the condition of all rooms, offices and storage spaces will be examined. Delegations will be charged for any loss or damages caused to UV property.

12.6.2 DELEGATION WELCOME CEREMONIES

Dates: 24 February – 2 March 2019 Delegation Welcome Ceremony for participating countries is one of the main traditional events of the Games. The ceremony consists of a formal and informal parts: • Cultural performances; • Welcome speech by the Mayor of the Universiade Village; • Gift exchange between Heads of Delegations and the Mayor; • Raising the flag of the country of the arrived delegation; • FISU anthem;

INTERNATIONAL ZONE OPERATIONAL ZONE TRANSPORTATION MALL RESIDENTIAL ZONE МЕЖДУНАРОДНАЯ ЗОНА ОПЕРАЦИОННАЯ ЗОНА ТРАНСПОРТНЫЙ МОЛЛ ЖИЛАЯ ЗОНА

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13 DELEGATION SERVICES

Delegation Services FA is responsible for planning and managing relations with the National Specific responsibilities and duties of delegation attachés are determined by each Head of Del- University Sports Federations (NUSF), providing services and information support and serv- egation. Delegation attachés carry out their tasks in accordance with the policies and proce- ing as the primary liaison and communication channel between the WU 2019 OC and NUSFs dures of the WU2019 OC. The attachés’ duties should correspond to the goals and objectives prior to, during and after the Winter Universiade. It also provides delegations with designated of the Krasnoyarsk 2019 Winter Universiade. Attachés are not obliged to follow the instructions location for information and services on all aspects of the organisational process of the NUSF delegations’ members which are not related to participation in the Universiade. The transfer of documents, money and other valuables to attachés is not permitted. 13.1 DELEGATION ATTACHES Delegation attachés have the same access as the Head of Delegation with limited access At least one attaché will be assigned to each NUSF delegation, to provide qualified support to VIP zones. to the delegations during their stay in Krasnoyarsk. Delegation’s attachés are the main link All delegation attachés follow volunteers check in/ out procedure in the Universiade Village in establishing effective communication channel between the “Delegation Services”, other OC every day. Departments and the NUSF delegations, during the Krasnoyarsk 2019 Winter Universiade. In order to ensure the qualified support to the delegations, all attaches are carefully selected The number of delegation attachés assigned to each NUSF delegation will depend on the and specially trained, including functional training and participation in test events. official size of the delegation as per the following table: (in accordance with the Minimum Requirements for the Winter Universiade).. 13.2 TEAM SPORT ATTACHES NUSF Delegation Size Number of Delegation Attaches An additional attaché will be assigned to each sport team(Ice Hockey, Bandy, Curling and Syn- 1–50 1 chronized Figure Skating) for the whole period of their stay in Krasnoyarsk. 51–100 2 101–175 3 Team sport attachés will work on a flexible schedule, coordinated by the team leader/coach 176–250 4 of the team. 251–300 5 Team sport attachés’ responsibilities generally are as follows: >300 6 • Assistance during arrivals and departures of the delegations, • Assistance with accreditation procedure, UV check-in and check-out procedures. *Excluding international technical officials and media liaisons • Assistance with navigation in the Universiade Village and at the WU2019 venues, in the city Delegation attachés will be available to each delegation starting on the day of arrival of the first of Krasnoyarsk. member of the delegation in Krasnoyarsk and until the departure of its last member. • Assistance to the team at competition and training venues, UV, SIC and sport information Delegation attachés working hours are from 7:00 to 23:00, excluding arrivals/departure days desks with team’s daily tasks management and solving the arising issues. and emergency situations if attachés attendance is required. Attachés’ daily schedule may be • Providing information on competition and training schedule, all the changes in the schedule. coordinated with the Head of Delegation or his/her representative. • Assistance in ordering transportation for the team. Attachés’ roles and responsibilities include but are not limited to the following tasks: • Accompany the team to other WU2019 venues, the city of Krasnoyarsk - on request. • Assistance in the arrival and departure procedures of the NUSF delegation. • Language support including unofficial consecutive interpreting; • Assistance with the accreditation procedures, Universiade Village check-in and check-out • Information and communication support. procedures. Specific responsibilities and duties of team attachés are determined by each team leader. • Orientation in the Universiade Village, at the Winter Universiade sports venues, in the city Team sport attachés carry out their tasks in accordance with the policies and procedures of Krasnoyarsk. of the Krasnoyarsk Directorate 2019. The attachés’ duties should correspond to the goals • Assistance with participation in the Delegation Welcome Ceremonies, Opening and Closing Сeremonies; and objectives of the Krasnoyarsk 2019 Winter Universiade. Attachés are not obliged to follow • Assistance to the Head of Delegation and his/her representative with daily tasks at MAC/ the instructions of the team members not related to participation in the Universiade. The MIC/SIC. transfer of documents, money and other valuables to attachés is not permitted. • Information and communication support. Team sport attahés have the same access as the team members. • Language support (including unofficial consecutive interpretation).

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All team sport attachés must go through volunteers check in/out procedure in the Universiade Village every day. In order to ensure the qualified support to the teams, all attachés are carefully selected and spe- «MIC Proxy card» - Head of Delegations can delegate some tasks performed at MIC to oth- cially trained, including functional training and participation in test events. Team sport attachés er delegation members/delegation attachés and select a number of designees who will act have certain knowledge and experience in the sport of the team that they are assigned to. as proxy during the WU. These designees can act on behalf of Head of Delegations through ATTACHÉ LOUNGE “MIC Proxy card”. Head of Delegation can collect MIC Proxy cards at Delegation Services Front Desk upon his arrival (quotas for each delegation agreed before start of WU by email corre- Attaché Lounge is located on the 3rd floor of the Congress Hall in the International Zone spondence). The Heads/ Deputy Heads of Delegation do not need MIC Proxy card to perform of the UV. Delegation and team attachés can wait for their delegates and rest in this lounge. their tasks at MIC. Snacks, hot and cold beverages will be provided for delegation and team attachés. FOOD SERVICES MIC LAYOUT Attachés have an access to workforce and volunteers dining halls at the UV International Zone (lunch hall at Congress hall ground floor) and at each sport venue. Meal vouchers are provided FA Risk management, insurance at volunteer center at each venue. Delegations must provide their attachés sufficient time FA Arrials & Departures (Booklets stand) FA Logistics FA Rate Card FA UV Management FA Culture for their meal. FA Transportation FA Ticketing (Lost and Found)P FA F&B services igeon boxes Delegation and team officials will also have access to the TA and TS transportation systems. MOBILE COMMUNICATION SERVICES FOR DELEGATION AND TEAM ATTACHÉS

OC will provide pre-paid sim cards (local calls and data) to all delegation and team attachés. Waiting area

13.3 MIC workplace workplace Entrance Main Information Centre (MIC) will be located in the International Zone of the Universiade Vil- printer water cooler lage. MIC provides centralised services and effective information and communication support workplace to each NUSF delegation. Trained staff and volunteers from Delegation Services and other OC Departments will be available to offer services and information as well as coordinate specific 13.3.1 MIC SERVICES issue resolution. THE FOLLOWING SERVICES WILL BE PROVIDED BY INFORMATION DESKS IN THE MIC: International Zone of the Universiade Village • MIC services general coordination and “pigeon box” service; dealing Location, nd SFU Congress Hall ,2 floor (left wing) with inquiries and appeals from NUSF delegations; Contact Information Prospect Svobodny 82, building 9 • distribution of WU2019 publications Krasnoyarsk, Russian Federation • distribution of daily HOD meetings’ minutes; Period of operation From 23 February to 14 March 2019 • distribution of souvenirs for NUSF delegations; Opening Hours 6:00 – 23:00 «Delegation services» • distribution of participants’ diplomas and certificates; Front desk • distribution of smartphones and SIM cards for NUSF delegations; • distribution of complimentary competition tickets; The following service desks will be presented in MIC: • providing communication channel between OC and each NUSF. • «Delegation Services» front desk; • interaction with the other FAs on the provision of services to NUSF • «Transportation» desk; delegations; • «Arrival and Departure» desk; • meeting rooms reservation for delegations. • «Logistics» desk; • Provision of information about the schedule and changes in the transport • «Rate card» desk; «Transportation» desk schedule • «Lost and found» desk; • Vehicle reservation for NUSF delegations • «Ticketing» desk; • «Culture» desk – city tours and excursion program for NUSF delegations; • «Risk management» - information desk for insurance.

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• Information about arrival and departure of delegations, control of changes; Services” desk in the MIC will be registered by the Delegation Services desk manager in order • Coordination of arrival and departure Arrangement of NUSF delegations; to control the issue resolution or quality of services provided. «Arrival and departure» • Flight information and tracking; desk By prior arrangement, private meetings between the NUSF delegation representative • Search for lost or delayed baggage. and the Delegation Services team may be organised for solving emerging issues. • Coordination of Remote airport check-in desk operation «Delegation Gift Bags» - memorable gifts and souvenirs will be distributed among NUSF • Delivery of the delegations’ equipment and other cargo to the Universiade delegations in accordance with the number of delegations’ accredited members. The delivery Village, facilities and to the airport. «Logistics» desk: place and time of Gift Bags, as well as an authorised person responsible for receiving gifts (if • Coordination of delivery and departure of NUSF delegations’ unaccompanied necessary) will be coordinated by the Head of Delegation at the “Delegation Services” desk. baggage and freight The Head of Delegation or his/her representative (via MIC Proxy card) will be required to sign • Rate card catalogue for the receipt of memorable gifts and souvenirs and will be responsible for the further dis- «Rate card» desk • Rent of equipment necessary for delegations during the operational period tribution of souvenirs among members of his/her delegation. • Releasing orders “Participation Certificates” – Participation certificate will be issued for all accredited NUSF • Registering lost items; Receiving and returning found items delegation members. Head of Delegation or his Proxy can pick them up at the Delegation Lost & Found desk • Reports about lost items Services Front Desk. Participation Certificates will be distributed starting 3 March 2019. • Sale of tickets for all events of the Winter Universiade; “Diplomas of Honor” – Athletes, placed from first to eighth place in their respective sport «Ticketing» desk • Information about available tickets and discipline will receive a personalised diploma. Diplomas will be available for pick-up from • Exchange and refund of purchased tickets the Delegation Services front desk at MIC. • Provision of information about the excursion and cultural program “Complimentary tickets” – Delegation Services front desk will distribute complimentary tick- «Culture» desk • Application for excursions ets for spectating athletes. Complimentary tickets can be collected by Head of Delegation • Provision of tickets for cultural program events or his Proxy. Delegation Services team will notify HOD on exact date and time when such tickets will be available for pick up. 13.3.2 PIGEON BOXES 13.3.4 MEETING ROOMS BOOKING PROCEDURE Delegation Services FA will set up a “Pigeon Box” service for NUSF delegations. One “Pi- Head of Delegation or his/her Proxy, will be able to book meeting rooms at the “Delegation geon Box” information mailbox will be assigned to each delegation. “Pigeon Boxes” are used Services” desk. for the distribution of information, NUSF publications, notices, invitations to events, etc. To book the room, you must specify the date, time, duration, number of participants Most important information will be displayed on information board at MIC and send out and the need for additional equipment. It is necessary to book the room 24 hours before to delegations by electronic communication channels. the meeting. The rooms are provided on a “first come – first serve” basis. NUSF delegations will have the right to distribute their information materials via the “Pigeon Boxes”. The content of such materials must be approved by Delegation Services and FISU 13.3.5 OPERATION DURING OFF HOURS prior to distribution. For urgent out-of-hours communication (23:00 – 06:00), delegations may contact the night Pigeon Boxes will be available only to the Head/Deputy head of the delegation or his/her duty staff by using the Delegation Services hotline telephone number (will be provided designee using the MIC Proxy card. The MIC Proxy cards can be obtained at the “Delegation at the next edition of HOD Manual in January 2019). Services” desk. The WU2019 OC is not responsible for any loss or damage to unclaimed mail.

13.3.3 DELEGATION SERVICES FRONT DESK “Delegation Services” front desk will serve as the main point of contact for NUSF delegations to provide information, support and assistance in issue resolution. Delegation Services team will provide full assistance, various services to delegations and coordinate the services provided by other OC Departments represented in MIC. All applications to the “Delegation

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13.4 NUSF RELATIONS 13.6 MOBILE SERVICES Both prior to and during the Winter Universiade, Delegation Services Team members will be responsible for NUSF delegation support and assistance. During the WU operation period 13.6.1 DISTRIBUTION OF SMARTPHONES the Delegation Services Staff will be working in MIC front desk in 2 shifts. Delegations will AND SIM-CARDS address on duty Delegation Services front desk manager first for daily tasks. In order to provide a reliable channel of communication with the Heads of Delegations, each Head of the Delegation will be provided with a smartphone and a SIM card for temporary use 13.5 COMMUNICATION (the local calls and a data usage will be free of charge). Smartphones will be provided for 24/7 use from 23 February to 14 March 2019. POLICY DURING THE WU Head of Delegations will receive a smartphone at the “Delegation Services” front desk after During the Krasnoyarsk 2019 Winter Universiade, the following communication channels will payment of all due fees during UV first arrival procedure. Each delegation will be provided be used to communicate with NUSF delegations: with one smartphone for its Head of Delegation. • Communication via electronic means of communication (e-mail, sms, smart phones and SIM Prior to the departure from UV, the HOD should return the phone (phones, if they had two cards, available for temporary use to NUSF delegations, UGames mobile application). phones for the delegation) to the “Delegation Services” desk at the MIC. • Communication via “Pigeon box” services at the Main Information Centre. If the smartphone is lost / damaged, the Head of Delegation must reimburse the damage to the OC (the amount will be included in the final balance of the delegation). • Communication by contacting the “Delegation Services” front desk at the Main Information Centre. Deputy Heads of Delegation will be provided with local sim-cards (local calls free of charge). • Communication via Delegation Services emergency phone number. 13.6.2 UGAMES MOBILE APPLICATION • Communication through the delegation attachés. The platform is designed to provide organisational information about the Krasnoyarsk 2019 The information will be sent to the e-mail addresses of NUSF delegations which will be spec- Winter Universiade on smartphones, tablets and other mobile devices for the heads of NUSF ified as official contacts and confirmed by the HOD at the “Delegation Services” desk when delegations. receiving a smartphone and SIM cards The use of this platform will allow users to quickly and easily get information about the par- For direct communication the telephone numbers provided to NUSF delegations by the Direc- ticipants’ accreditation status, changes in the events and traffic schedule, sports facilities torate will be used. and other useful information, and provide the heads of delegations and staff of the Organ- Urgent announcements (changes in the competition schedule, transport schedules, weather ising Committee with the means that will help them in the organisation and planning their conditions, etc.) and mass communication with delegations will be done via electronic means activities. of communication with mandatory duplication of information over several communication Following services can be used via UGames application: channels (sms, WhatsApp, email ), including distribution of such information via delegation attachés. 1. provision of accreditation information, placement of participants and guests of the Kras- noyarsk 2019 Winter Universiade, accessible to the user; Delegation Services team will monitor the receipt of information by the NUSF delegation and if necessary, re-send the information, or receive the feedback from the NUSF delegation. 2. provision of schedule of sports and non-sports events held within the framework of the Krasnoyarsk 2019 Winter Universiade, as well as notification of changes in it; Delegation Services provide the service of distribution of various information from NUSF delegations at their preliminary request (content of the materials must be approved by FISU 3. processing of users’ requests to order food and transport in the framework of the Kras- and OC). The materials should be provided to the Delegation Services team at least 2 hours noyarsk 2019 Winter Universiade. before the preferable distribution time. UGames mobile application will be preinstalled on the Heads of Delegations smartphones.

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13.7 DAILY HOD MEETINGS 14 FOOD AND BEVERAGE During the Winter Universiade, the Organising Committee will organize daily HOD’s meetings to solve current issues and problems that delegations may face. The HOD’s meetings 14.1 UV MAIN DINING HALL will serve as one of the communication channels for the exchange of information between the Organising Committee and delegations, enabling delegations to receive answers to ques- Main Dining Hall offers catering services based on a daily nutrition (breakfast, lunch, dinner, tions and issues arising during the Universiade. late dinner). Opening hours of the Main Dining Hall from 5:00 to 1:00, during Universiade The daily HOD’s meetings will be held from 23 February to 1 March 2019. In the period from Village opening period from 23 February till 14 March 2019. 2 to 10 March, meetings will be held if necessary or at the request of NUSF delegations, a final meeting will be held on 11 March 2019. Before the Opening and Closing Ceremonies, special Head of Delegation meetings will be held where detailed information on Delegations participation in the ceremonies will be provided. Daily HOD`s meetings will take place at the concert hall of the SFU Congress Hall. Simultane- ous translation into English and Russian will be provided during the meetings. The schedule of daily HOD meetings is published in the final version of the “HOD manual”, and on the UGames application. Information about the schedule will also be sent to the Heads of Delegations by e-mail, and distributed via “Pigeon boxes”. The Minutes of the HOD`s meetings will be distributed by e-mail and via Pigeon boxes at the Main Information Centre, no later than 4 hours after the meeting

DAILY HOD MEETING SCHEDULE (DRAFT)

Date Time Meeting Location The Main Dining Hall will have several distribution points (buffet style) where participants can select items of food and drink with the assistance of the catering staff. Congress hall, concert hall 23/02/2019 20:00 Pre-HOD meeting (1st floor) CUISINES: Congress hall, concert hall 24/02/2019 20:00 Pre-HOD meeting (1st floor) • Local cuisine; • European / Mediterranean cuisine; Congress hall, concert hall 25/02/2019 20:00 1st HOD meeting (1st floor) • Asian cuisine; Congress hall, concert hall • Halal cuisine. 26/02/2019 20:00 HOD meeting (1st floor) Additionally, the following will be provided: Congress hall, concert hall • variety of fruits and salads; 27/02/2019 20:00 HOD meeting (1st floor) • variety of baked and dairy products; Congress hall, concert hall 28/02/2019 20:00 HOD meeting • variety of low-fat and low-carbohydrate dishes; (1st floor) • dishes that do not contain lactose and gluten; Opening ceremony presen- Congress hall, concert hall 01/03/2019 20:00 • dishes suitable for vegetarians and vegans. tation and briefing (1st floor) All the dishes will be indicated in English, and local language. Information cards will list the 20:00 (possibility main ingredients and nutritional value. 02/03/2019 – to hold the meeting Congress hall, concert hall 10/03/2019 in the morning needs (1st floor) Taking the food out from the Main Dining Hall is not allowed. Exceptions are made for a to be considered) drink and or/piece of fruit that is currently being consumed. Closing ceremony presen- Congress hall, concert hall 11/03/2019 08:00 tation and briefing (1st floor)

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MEAL VOUCHERS FOR MAIN DINING HALL 15 TRANSPORTATION Information on costs and purchase procedure will be provided in second edition of HOD Manual. BAGGAGE STORAGE 15.1 GENERAL OVERVIEW All bulky baggage/sports equipment must be left at the storage room in front of UV Main Dining Hall. No baggage/sports equipment is allowed into the UV Main Dining Hall. The transportation system of the 29th Winter Universiade 2019 Krasnoyarsk, Russia guarantees safe, reliable and free provision of services to all accredited client groups: participants, MENU NUSF delegations, technical officials, FISU Family and guests, media representatives and staff The menu offers a large variety of food, following the dietary and nutritional requirements of the Winter Universiade, including permanent staff, temporary staff and volunteers, by proof the athletes with respect to preferences linked to national, religious and ethical tradi- viding different means of transport during the WU. The transportation system will provide tions of WU 2019 participants. services in accordance with the transport codes of various client groups. The menu of hot dishes will be changed daily, with rotation every 7 days. Systems for issuing permits for the entry and parking of vehicles have been developed to control their access to the Universiade venues. For effective provision of services, client groups (FISU Family, NUSFs delegations, Organising Committee staff and volunteers, media and spectators) 14.2 F&B SERVICES AT COMPETITIONS VENUES will be provided with full information on the offered transport options. The transportation desk has been allocated in the Universiade Village Main Information Centre At the competition venues, refrigerators with bottled water at room temperature, soft for providing information on the schedule and dealing with requests from delegations. drinks and isotonic, dispensers for hot drinks, a buffet table with fruits, muesli, bars, nuts and dried fruits will be provided in athletes lounges/changing rooms. Transportation desks will also be installed at the competition venues, Main Accreditation Centre, and in the places of accommodation of the FISU Family and technical officials. Hot meals for delegations will be provided at Arena Sever (Short Track Speed Skating) and Funpark Bobrovy Log (Alpine Skiing) venues. The Organising Committee has prepared a transportation guide containing schedules, average distances and travel times, booking procedures and other information related to transports Hot meals for servicemen will be provided at Biathlon Academy, Raduga Cluster used by the delegations and all other client groups of the Universiade. Transportation to com- (Cross-Country Skiing, Ski-Orienteering). petition and training venues will be planned in cooperation with the Sport FA

Meals Client group Sport Venue Snacks, hot and cold soft beverages Athletes All Sports Venues 15.2 TRANSPORTATION SYSTEM FOR ATHLETES Hot meals Athletes STK, ALP, CUR AND TEAM OFFICIALS (TA) Hot meals Servicemen BTH, CCS, SOR The transportation system for athletes and official delegation members will provide transport services from 00:00 on 23 February to 23:59 on 14 March 2019

Universiade Village

A&D Team sports Individual sports Spectating Athletes Transportation concept Transportation Transportation concept Transportation concept Carried out in accordance concept Transportation to the ven- Transportation to the ven- with the schedule of arriv- Transportation to training ues is carried out accord- ues is carried out accord- al and departure; and competition venues ing to the shuttle system ing to shuttle system Transportation is carried is carried out by coach and starts 1.5-2 hours be- Transportation is carried out by buses. buses / minibuses as- fore the start of the com- out by buses signed to the teams petition and training Transportation is carried out by buses.

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TRANSPORTATION SYSTEMS CHARACTERISTICS 15.3 TRANSPORTATION ON ARRIVALS AND DEPARTURES N Code Vehicle Description Access A regular bus service will be arranged to provide transportation from Krasnoyarsk Airport 1. T1 Designated vehicle with driver for one member of the client group T1, T3 and the Krasnoyarsk-Passazhirsky railway station to the Universiade Village, in order to ensure Designated vehicle with the driver shared between two or more T2 T2, T3 transportation of athletes, members of the official delegations, baggage and sports equipment. 2. members of the client groups The service will operate from 00:00 on 23 February to 23:59 on 14 March 2019. Shared vehicle available on call or by advanced reservation (Car Т3 T3 3. pool service) The buses will be equipped with appropriate placards indicating the vehicle number and the route Shuttle buses for individual sports, team buses, designated cars for athletes and delegation officials - TA 013 (Krasnoyarsk International Airport - Universiade TA TA 4. for delegations Village), TA 014 (Krasnoyarsk Railway station - Universiade Village). 5. TA Shuttle buses for spectating athletes TS* Information regarding the vehicle number will be provided to delegations at the WU2019 Wel- come desk upon arrival. Organising Committee staff/volunteers will accompany guests from 6. TF Shuttle buses for Technical officials TF the Arrival’s Hall to the loading area and the dedicated bus. 7. TM Shuttle buses for Media representatives TM More information on transportation on Arrivals and Departures can be found in the A&D Section.

*Buses working on the fixed routes for athletes, and for athletes-spectators as well Routes in the transportation system for athletes and official delegation members are marked 15.4 TRANSPORTATION TO COMPETITION with the abbreviation “TA” (Transport Athletes). Vehicles are being equipped with placards indicating route number for the individual, team sports and athletes-spectators. AND TRAINING VENUES For transportation of athletes to competition and training venues tourist buses and minibuses will be provided. TA system for transportation between UV and sport venues will operate from within one se- TA curity perimeter to another, i.e. «clean-to-clean» policy will be applied. ФРИСТАЙЛ «Clean zone» - the area protected from unauthorised access by a security perimeter with a 007 «СОПКА» number of checkpoints, where representatives of delegations, the staff of the venue, their FREESTYLE SKIING belongings and equipment are to be inspected with the use of screening equipment. SOPKA CLUSTER “Clean-to-clean” policy is developed to minimize time spent for security screening of the ve- DELEGATIONS FREESTYLE SKIING НАЦИОНАЛЬНЫЕ ДЕЛЕГАЦИИ ФРИСТАЙЛ hicles and its passengers at security checkpoints of the venue. The vehicle is sealed when leaving the security perimeter of one “clean zone” and if the seal is not damaged, athletes Example of a bus / minibus placard and team officials can remain in the vehicle when passing through a vehicle security checkpoint, the vehicle itself will go only through external screening.

THE BASIC PRINCIPLES OF THE TRANSPORTATION FOR ATHLETES AND OFFICIALS SECURITY CHECKPOINT PROCEDURE TIME

Transportation upon arrival and departure on the following routes: «Clean to Clean» «Dirty to Clean» Vehicle type 23 February – 14 March Krasnoyarsk airport - -UV – Krasnoyarsk airport inspection time inspection time Krasnoyarsk railway station- UV - Krasnoyarsk railway station Bus 2 min 8 min 23 February – 14 March Transportation from the UV to training and competition venues Minibus 1 min 4 min 2 and 12 March Transportation to the Opening and Closing ceremonies Passenger car 1 min 2 min Transportation services by designated vehicles for NUSFs delegations 23 February – 14 March in accordance with FISU requirements

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15.4.1 TEAM SPORTS Dedicated buses will be assigned to each team competing in a team sport competition (Ice Hockey, Bandy, Curling, Synchronized Figure Skating), buses will be staged at team sport TA 004 Figure Skating Universiade Village – Platinum Arena loading area at the UV Transportation Mall. Team buses will be available for the whole duration of competitions and training. The bus will be operated according to a timetable agreed TA 006 Biathlon Universiade Village - Biathlon Academy in advance based on the competition and training schedules. Reservation must be made TA 007 Short Track Speed Skating Universiade Village - Arena Sever by the team manager at MIC transportation desk at least six hours prior to departure to confirm/change agreed schedule. TA 009 Figure Skating (Training) Universiade Village - Rassvet Ice Palace

TRANSPORT ROUTES FOR TEAM SPORTS 15.4.3 SPECTATING ATHLETES Route number Sport Route Special shuttle buses which run between the Universiade Village and the competition venues TA 011 Bandy (M) Universiade Village – Yenisei Ice Stadium are provided for the spectating athletes from 1 to 12 March 2019. TA 011 Bandy (W) Universiade Village – Yenisei Ice Stadium

TA 008 Curling (M) Universiade Village – Ivan Yarygin Sports Palace TRANSPORTATION ROUTES FOR SPECTATING ATHLETES TA 008 Curling (W) Universiade Village – Ivan Yarygin Sports Palace Route N Route

TA 005 Ice Hockey (M) Universiade Village – Crystal Ice Arena TS 001 Universiade Village – Raduga Cluster

TA 010 Ice Hockey (W) Universiade Village – Pervomaisky Ice Arena TS 002 Universiade Village – Sopka Cluster - Biathlon Academy

TA SYS Skating Univerisade Village – Platinum Arena TS 003 Universiade Village – Platinum Arena – Funpark Bobrovy Log

Universiade Village - Ivan Yarygin Sports Palace -Yenisei Ice Stadium/Pervomaisky Ice TS 004 15.4.2 INDIVIDUAL SPORTS Arena Transportation of athletes and officials in individual sports to the competition and training TS 005 Universiade Village – Crystal Ice Arena - Arena Sever venues from Universiade Village and back will be provided by fixed-route shuttle buses in accordance with the fixed timetable. Detailed timetable for each individual sport will be available in WU2019 Transportation Guide. 15.4.4 TRANSPORTATION SYSTEM FOR TECHNICAL OFFI- Different bus stations will be allocated for each sport in the UV Transportation Mall marked CIALS FOR TEAM SPORTS by special wind- and weather-proof signs. The transportation system for judges, referees, and technical officials for team sports will be Coach buses are used (45 seats: 40 people from the client group excluding attendants). arranged by designated vehicles (minibuses with a capacity of up to 14 seats) for transportation TRANSPORTATION ROUTES FOR INDIVIDUAL SPORTS from places of residence to the venues. The vehicle is provided for the duration of the game, which includes: Route number Sport Route • transportation of the match officials to the competition venue; TA 001 Cross-Country Skiing Universiade Village - Raduga Cluster • waiting for the vehicle on the territory of the parking zone during the game where these officials are involved; TA 001 Ski-Orienteering Universiade Village - Raduga Cluster • transportation to the place of accommodation after the competitions. After the transpor- TA 002 Snowboard Universiade Village -Sopka Cluster tation is completed, the vehicle will be available and can be assigned to another group. Information on transportation schedule for each team of the match officials can be found TA 002 Freestyle Skiing Universiade Village -Sopka Cluster at the Information desks at the places of accommodation. TA 003 Alpine Skiing Universiade Village - Funpark Bobrovy Log

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15.4.5 TRANSPORTATION SYSTEM FOR TECHNICAL OFFICIALS FOR INDIVIDUAL SPORTS The cars will be provided for transportation to the competition and training venues The transport system for judges, referees and technical officials in individual sports will be ar- and non-competition venues, Winter Universiade accommodation places, WU2019 official ranged by buses on regular routes according to the shuttle system from places of accommodation events, and the official entry points (Krasnoyarsk airport, Krasnoyarsk-Passazhirsky Railway to venues and back according to the sports schedule. In addition, transportation to technical station). The minimum capacity of such cars should be four passenger seats. and official meetings will be organised as well, if necessary. When arriving at the venue, the bus unloads the judges at the bus stop located near the checkpoint designated for that client group. 15.6 TRANSPORTATION TO THE OPENING 15.5 DELEGATION CARS AND CLOSING CEREMONY In accordance with the FISU requirements and depending on the size of delegation, the OC Transportation of athletes and officials at the Opening and Closing Ceremonies will be carried assignes a number of designated cars managed by professional drivers to each delegation. out by coach buses (45 seats) along the route following route: Universiade Village - Platinum Designated cars can be used for transportation to competition and training venues, accom- Arena (estimated travel time - 17 min). modation sites, WU non-competition venues and official events (except Opening and Closing Buses are scheduled to depart every 10 min from UV Transportation Mall. Ceremonies, FISU and OC Receptions where only official transportation by coach buses is possible), and other sites by delegation request within Krasnoyarsk city limits. OPENING/CLOSING CEREMONY PRELIMINARY TRANSPORTATION SCHEDULE HODs must sign the Agreement for designated cars provision to receive vehicles, at the MIC 17:00 - Departure of the first buses from the Universiade Village Transportation Mall Transportation Desk upon arrival to Universiade Village. 17:20 - Arrival of the first bus Designated cars will be available to delegations since their arrival in Krasnoyarsk (but not ear- 18:30 - Arrival of the last bus lier than the UV’s Opening Ceremony) until the delegations’ departure (but not later than UV 20:19 - Start of the ceremony Closing Ceremony). A reservation for a designated car must be made at least 2 hours prior 20:30 - Beginning of the athletes’ march pass to departure at Transportation Desk by HOD or his/her Proxy. The schedule of return transfer from the Opening/Closing Ceremony to the UV will be an- NUMBER OF DESIGNATED VEHICLES FOR EACH DELEGATION nounced later at daily HOD meetings dedicated to Opening/Closing Ceremonies. Delegation Size* Number of vehicles provided Transportation of FISU Family members to the Opening and Closing Ceremonies will be carried out by coach buses (45 seats) along the Hilton Garden Inn - Platinum Arena route. 5-24 1 Buses will be assigned to transport FISU Family and guests, athletes and official delega- 25-49 2 tion members, media representatives and broadcasters, international technical officials from 50-99 3 places of accommodation to the venues of the Opening and Closing Ceremonies. Boarding 100-149 4 the buses to the Ceremony and back will be carried out in designated areas. Those invited to the Ceremony will be informed about the transportation specifics to the Opening and Clos- 150-199 5 ing Ceremonies, time of departure, loading/unloading zones. - more than 200 athletes: 6 * — except for media liaisons and ITOs 15.7 TRANSPORTATION To reserve a vehicle, the Head of Delegation or his/her Proxy shall make a reservation at the “Transportation” information desk, located in MIC, in advance. The delegation car AFTER DOPING CONTROL reservation form must be signed by the Head of Delegation. For athletes undergoing doping control procedures, vehicles will be designated to take them The delegation can use the vehicles daily from 07:00 to 23:00 or, if necessary, in accordance back to the UV from the sports venues. with the WU2019 Competition Program or Arrival & Departure schedule. To make a reservation of a vehicle, the chief doping control inspector at the venue will inform In case the delegation needs to use the delegation designated car out of official operating the transport manager about the number of athletes who undergo the procedures and re- hours reservation must be made not later than 1 day prior until 19:00. quire additional transportation.

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15.8 TAXI SERVICES FOR DELEGATIONS MEDIA TRANSPORTATION SYSTEM Athletes and officials delegations have the opportunity to order a taxi at special price fare, Places SHUTTLE BUS IBC at any time of the day. To order a taxi, you must approach the “Taxi reservation” desk at MIC. of Accommodation

Airport Accommodation – IBC - Competition and train- Cultural Universiade 15.9 MEDIA TRANSPORTATION Railway station Accomodation ing venues venues As part of the Krasnoyarsk 2019 Winter Universiade transportation services for media repre- Transportation Transport concept Transportation concept sentatives and broadcasters will include the following: concept Transportation Transportation to places is provided in accordance • Transportation upon arrival and departure; Transportation to the IBC 24/7; with the schedule of competitions and training is carried out and begins 3 hours before their start; • Transportation to the competition venues; in accordance with the Transportation schedule of arrival • Transportation to the Opening and Closing Ceremonies; is carried out by buses Transportation is carried out by buses of city type. and departure; of city type. • Transportation to cultural events. Transportation is carried out by buses TRANSPORTATION UPON ARRIVAL AND DEPARTURE of city type. The Organising Committee of the Krasnoyarsk 2019 Winter Universiade will provide transportation of media representatives and broadcasters from official points of arrival to the Ac- creditation Centre and places of accommodation. Buses will be delivered directly to the parking zone in front of the points of arrival and sent by the transport manager. To organise 15.10 CAR PARKING INFORMATION the transportation for attendants and guests from the arrival hall to the buses, and to ac- Parking areas for different client groups will be provided at all the venues in the following company the vehicle, transport staff and volunteers will be involved. parking categories: Media representatives and broadcasters will need to inform the Organising Committee • PV (VVIP); • P5 OC Workforce; of the Krasnoyarsk 2019 Winter Universiade about the date and time of their arrival and not • Р1 (P1 FISU – FISU Family; P1 VIP - VIP); • P6 Broadcasting; later than 24 hours before the actual arrival schedule in Krasnoyarsk to confirm this infor- • P2 Delegations; • P7 Spectators (People with disabilities); mation. Based on the confirmed arrival schedule of media representatives and broadcasting • P4 – Heads of Delegations • P8 SECURITY - Security companies, the Organising Committee will provide a vehicle. • P3 Technical Officials; • P8 AMBULANCE - Ambulance; After passing the accreditation, media representatives and broadcasters will be able to use the shuttle bus service between the Accreditation Centre and the official places of accommodation. Information on time and schedules of departure, organisation of transport will be 15.11 UV TRANSPORTATION MALL available at the transport information stands in the accommodation places. The Transportation Mall will operate in the Universiade Village – a hub for TA system which TRANSPORTATION TO THE COMPETITION VENUES AND CULTURAL EVENTS connects UV and competition venues. Separate loading areas and bus stops will be used From the official places of accommodation of accredited media representatives and broad- for different sports. Signage in English and Russian will be installed at load zones at each casters, a coach will be arranged to the International Broadcasting Centre (IBC), then it will bus station with information such as the sport discipline, route number, destination, detailed be necessary to transfer to one of the routes from the IBC to a specific competition venue. route and schedule. In addition, car rental service will be offered for media representatives and broadcasters. Transportation services at UV Transportation mall will be available from 23 February till 14 During the Universiade, shuttle bus service to the sites of the “Cultural Universiade” will be March 2019. arranged for the media representatives and broadcasters. Athletes will need to go through accreditation check between Transportation Mall and Resi- dential Zone.

128 129 A Transportation Mall will operate in the Universiade Village — a hub for TA system which connects UV and competition venues. Separate loading areas and bus stops will be used for diﬀerent sports. Signage in English and Russian will be installed at load zones at each bus station with information such as the sport discipline, route N, destination, detailed WU 2019 HOD MANUAL Trrouteansport andation schedule. Transportation services at UV Transportation mall will be available from February 23rd till March 14th, 2019. Athletes will need to go through accreditation check between LAYOUTTransportation OF THE TRANSPORTATION Mall andMALL ATResidential UNIVERSIADE VILLAGE Zone. 16 SPORT 16.1 GENERAL OVERVIEW 1 loading area 1 The sports program of the Krasnoyarsk 2019 Winter Universiade includes competitions in 11 sports that will take place at 10 sports venues (+ 1 training venue for Figure Skating): 1. Alpine Skiing: Funpark Bobrovy Log ; 2 loading2. Biathlon: area Biathlon 2 Academy ; 3. Cross-Country Skiing: Raduga Cluster; 4. Curling: Ivan Yarygin Sports Palace; 3 5. Figure Skating: Platinum Arena; loading6. Ice Hockeyarea (Men): 3 Crystal Ice Arena 7. Ice Hockey (Women): Pervomaisky Ice Arena, Arena Sever; 8. Snowboard: Sopka Cluster; 1 2 9. Short Track Speed Skating: Arena Sever; 10. Bandy: Yenisei Ice Stadium 11. Freestyle Skiing: Sopka Cluster; 12. Ski-Orienteering: Raduga Cluster. A Transportation Mall will operate in the Universiade Village — a hub for TA system which The competitions will take place on 11 official competition days from 2 March 2019 to 12 connects UV and competition venues. Separate loading areas and bus stops will be used March 2019 plus 1 additional day (1 March) for preliminary round in Ice Hockey and Bandy. for diﬀerent sports. 3Signage in English and Russian will be installed at load zones at each The reserve days that are included in the official general competition program are sched- bus station with information such as the sport discipline, route N, destination, detailed uled for some sports. The OC will do its best to maintain all competitions on the scheduled route and schedule. days. However, in exceptional circumstances the competitions may have to be postponed to the next day. Transportation services at UV Transportation mall will be available from February 23rd till March 14th, 2019. Athletes will need to go through accreditation check between Transportation Mall and Residential Zone. 16.2 COMPETITION PROGRAM 1 loading area 1 Sport Men Events Women Events

Alpine Combined (AC) Alpine Combined (AC) 2 loading area 2 Alpine Skiing Super-G (SG) Super-G (SG) Funpark Bobrovy Log Giant Slalom (GS) Giant Slalom (GS) Slalom (SL) Slalom (SL) 3 loading area 3 Individual 20km Individual 15km Sprint 10km Sprint 7.5km 1 2 Biathlon Pursuit 12.5km Pursuit 10km Biathlon Academy Mass Start 15km Mass Start 12.5km

Single Mixed relay 6 km (W) + 7.5 km (M)

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Sport Men Events Women Events 16.3 COMPETITION Sprint (F) Sprint (F) AND TRAINING SCHEDULE Individual 10 km (C) Individual 5 km (C) Cross Country Skiing Pursuit 10 km (F) Pursuit5 km (F) Please refer to Chapter 30.3 of HOD Manual. Mass start 30 km (F) Mass start 15 km (F) Raduga Cluster Relay 4x7.5 km (CC+FF) Relay 3x5 km (C+FF) Mixed Team Sprint (C) 16.4 INTERNATIONAL TECHNICAL OFFICIALS Curling Technical Officials include referees and judges and other sport officials who are required Men’s Tournament Women’s Tournament Ivan Yarugin Sports Palace for the successful holding of the sport competitions. ITOs are taking the senior judging posi- tions. Candidates for the position of the International Technical Officials may be nominated Individual Men Individual Ladies by ISF or proposed by NUSF in accordance with technical regulations, and then approved Figure Skating Pairs by FISU CTI-UH. Platinum Arena Ice dance Synchronized Figure Skating For those sports where nomination of ITOs will be determined by FISU CTI-UH (Figure Skating, Short Track Speed Skating, Ice Hockey), the countries must send the OC the name(s) and cat- Ice Hockey Men’s Tournament egory of ITOs (1 effective + 1 non-travelling substitute) four (4) months before the Opening Crystall Ice Arena Ceremony of the Winter Universiade at the latest. If the names are not received by this time, Ice Hockey FISU CTI-UH shall have the right to arrange substitute officials. Pervomaisky Ice Arena Women’s Tournament ITOs are not considered as delegation members and do not include ISF Technical Delegates, Arena Sever who are members of the FISU Family. Snowboard Cross (SBX) Snowboard Cross (SBX) The number and functions of ITOs are different depending on the sport (see Krasnoyarsk 2019 Snowboard Parallel Giant Slalom (PGS) Parallel Giant Slalom (PGS) Parallel Slalom (PSL) Parallel Slalom (PSL) Winter Universiade Regulations). Sopka Cluster Halfpipe (HP) Halfpipe (HP) After being nominated ITOs must fulfil their obligations in accordance with current ISF Regu- Slopestyle (SS) Slopestyle (SS) lations and the FISU Regulations. Annexe 1 - Policy for International Technical Officials (ITOs) 500 m 500 m shall be applied to ITOs. Short Track Speed Skating 1000 m 1000 m Arena Sever 1500 m 1500 m ITOs will be provided a visa-free entry to the Russian Federation from 22 February to 19 March 5000m Relay 3000m Relay 2019 under the form of an accreditation certificate. Please note that only those participants who submitted their personal information into online accreditation system not later than 2 Bandy February 2019 will be entitled to the visa-free entry. If the information is received later than the Men’s Tournament Women’s Tournament Yenisei Ice Stadium indicated date, the participants enter the Russian Federation under standard visa procedure. The OC will provide visa support and the application for visa must be made at the relevant Ski Cross (SX) Ski Cross (SX) Consulate of the Russian Federation with payment of consular fees. Slopestyle (SS) Slopestyle (SS) Freestyle Skiing Moguls (MO) Moguls (MO) Entries for this client group will be launched in September 2018. Dual Moguls (DM) Dual Moguls (DM) Sopka Cluster Aerials (AE) Aerials (AE)

Mixed Team Aerials (MTA)

Sprint Sprint Ski-Orienteering Pursuit Pursuit Raduga Cluster Middle Distance Middle Distance Sprint Relay Sprint Relay

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16.5 RIFLES AND AMMUNITION The teams will use the Biathlon Academy for the storage of rifles and ammunitions. The room Upon arrival it Krasnoyarsk international airport rifles and ammunition will be transferred by Air for storage of rifles and ammunitions. Safety officers separately from other baggage to airport armory for external check and after ARRIVAL that delivered to customs area. Each delegation that has athletes competing in Biathlon will have to confirm this information Athletes and officials proceed to Red Channel at Dedicated Customs corridor for inspection submitting the Q-form to WU 2019 OAS. The deadline is 2 November 2018. and clearance procedure. Assistance from KWUOC is provided. A customs declaration and import permit will be required. After the customs procedures are completed, the rifles and ammunition After the closure of Q-forms submission, KWUOC will send the form “Application of Rifles will be handed over to authorized KWUOC representative/team member. The rifles and ammuni- and Ammunition import” to all registered Delegations. tion are loaded to separate vehicles sealed and transported to secure storage room at Biathlon Delegations will need to fill in name, passport number, manufacture, model and serial num- Academy escorted by police and National Guard officers. ber of the rifle for each Biathlete, quantity of ammunition and flight itineraries for arrival RIFLES DEPOSIT AND PICK-UP and departure. Delegations are required to submit the filled and sined “Application of Rifles and Ammunition Import” as a scanned copy before 18 January 2019 by email. Rifles are delivered to athletes or representatives of the participating teams only after checking their accreditation cards. When receiving the rifles an athlete or a team representative provides The import/export permits are obtained by KWUOC following the procedure in accordance the serial number of the weapon to the employee responsible for the storage of rifles and am- with Russian law and copies will be sent to NUSFs by email. munition for verification. After verification, an athlete or a team representative signs the register Biathlon athletes and officials must arrive at the airport and on the date they have indicated of rifles delivery and acceptance. The acceptance of the rifle is done following the same procedure. in the importation application and carry the importation permission document to enter Russia Athletes can take their rifles for dry shooting, which is only allowed in the shooting range on the with their rifles and ammunition. OC must be informed immediately if there are any changes 1st floor of the Biathlon Academy. It is not allowed to leave rifles in wax cabins or changing in relevant information provided in importation application form including airport and date rooms for the night. of arrival/departure. Inspection of rifles and ammunition and customs clearance will be done at the first entry point AMMUNITION DEPOSIT AND PICK-UP in Russia, thus Biathlon teams travelling by connection flights will need to ensure sufficient Ammunition is stored in special safe boxes in the storage room of the sports complex. Only connection time between international and domestic flights (no less than 4 hours!) for their the coach or team representative can deliver and accept ammunition. The coach or team repre- journey. sentative informs the employee responsible for rifles and ammunition storage about the country Only in official entry point and official transit airport (Sheremetyevo international airport he/she represents and the number of the safe box. The coach/team representative receives and Krasnoyarsk international airport) a special assistance will be provided in passing through the key to the team’s safe box and takes all the required ammunition for the competition/training inspection and customs clearance as well as issuing of urgent import permits in cases of last against the signature. The procedure for storage of unused ammunition is the same. minute changes/error import permit information. In this case all changes/updates must be DEPARTURE reported to KWUOC no later than 3 hours before arrival in Russia. Therefore, the KWUOC strongly recommends the Biathlon teams to use Sheremetyevo international airport as transit At the Biathlon Academy secure packed rifles and ammunition are loaded to the special truck airport. and transferred to secure storage room at the airport. For domestic flights rifles and ammunition are loaded by Air Safety officers on board of a plane making the domestic flight. Upon arrival to Sheremetyevo international airport rifles and ammunition will be transferred by Air Safety officers separately from other baggage to airport armory for external check For international flights the rifle and ammunition are transferred by Air Safety officers to customs and after that delivered to customs area. Athletes and officials proceed to Red Channel at Ded- area. Athletes and officials proceed to Red Lane of a dedicated Customs corridor to go through icated Customs corridor for inspection and clearance procedure. Assistance from KWUOC export inspection and customs clearance procedures. is provided. A customs declaration and import permit will be required. After the customs pro- Export permit must be presented to a customs officer. After procedure is completed the rifles cedures are completed, the rifles and ammunition will be loaded to the flight to Krasnoyarsk and ammunition are handed over to Air Safety officers and loaded on board of an international with assistance by Air Safety officers. flight. KWUOC staff will assist athletes and official in completing all the procedures. Upon arrival to Krasnoyarsk the Air Safety officers will unload the rifles and ammunition Upon arrival to Sheremetyevo airport athletes and officials proceed to designated Customs and hand it over to authorized KWUOC representative/team member. The rifles and ammunition Lane and go through export inspection and customs clearance procedures. Export permit must are loaded to separate vehicles sealed and transported to a secure storage room at Biathlon be presented to Customs officer. All necessary assistance during these procedures is provided Academy escorted by police and National Guard officers. by KWUOC staff.

134 135 WU 2019 HOD MANUAL Sport

16.6 TECHNICAL HANDBOOKS 16.8 SPORT INFORMATION DISTRIBUTION Technical handbooks provide all necessary information to athletes, officials, technical officials 1. Online Information Service and participants of the Krasnoyarsk 2019 Winter Universiade. 2. Krasnoyarsk 2019 Winter Universiade official website: www.krsk2019.ru 3. Sport Information Centres in the Universiade Village Handbook for each sport contains information on sports competitions, competitions format, 4. Sport Information Desks / Information Offices at the sports venues technical regulations, training and competitions schedules, transportation of athletes and of- 5. Information desks at the places of accommodation of International Technical Officials ficials, sports information services, medical and anti-doping services, information on sports equipment etc. SID / Information SIC in the Uni- Hotels of Information: Online The first edition of technical handbooks will be published on the official website of the Kras- Office at the venue versiade Village ITOs noyarsk 2019 Winter Universiade in October 2018 (5 months before the Krasnoyarsk 2019 Competitions schedule + + + + Winter Universiade). The final edition will be published one month before the start of the Winter Universiade in February 2019. Starting/ final protocols; + + + + Technical handbooks will be distributed to delegations by e-mail in soft copy and in SIC at UV Changes in schedule + + + + (final version hard copy – 2 handbooks per delegation). Technical handbooks will be published Video recordings of Ice on WU 2019 website. + Hockey games Special announcements 16.7 SPORT INFORMATION CENTRE (SIC) + + + and urgent notifications 16.7.1 SPORTS INFORMATION DESKS Weather information + + + IN THE UNIVERSIADE VILLAGE Medal standings + Sport Information Desks for each sport will be located in the Sport Information Centre (SIC) Technical handbooks + + + in the Universiade Village. SIC will receive up-to-date sports information. Any official and/or Krasnoyarsk 2019 Winter urgent information will be distributed by SIC immediately. + Universiade Regulations 16.7.2 SPORTS INFORMATION CENTRE Non-sport information IN THE UNIVERSIADE VILLAGE (transportation, catering + + (MIC) + etc) Each sports venue will have Sports Information Desks (SID) / Information Offices that will distribute up-to-date information concerning the competitions. Answers to the questions of delegation representa- + + + 16.7.3 LOCATION AND OPERATING HOURS tives

Venue Sport Operating hours Organising Committee will provide video recordings of Ice Hockey games immediately after UV International zone 23 February – the end of each game – 1 for teams and 1 for TCC. Distribution of video recording via SIC SIC in the UV Svobodny avenue, 82 build. 9 14 March 7.00 a.m - 11 p.m in UV. Congress Hall of SibFU, 2nd floor (right wing) 2019 1. Funpark Bobrovy Log 16.9 SKI PASSES 2. Biathlon Academy; Sports Infor- 3. Raduga Cluster; In accordance Ski passes shall be provided in accordance with the list of accredited athletes and officials mation Desks 4. Sopka Cluster 23 February – with the competi- / Informa- 5. Ivan Yarygin Sports Palace tions and training for relevant sport venues. Ski passes will be distributed at SIC. tion Offices 6. Platinum Arena 14 March schedules. 2 hours at the sports 7. Crystal Ice Arena 2019 before and after venues 8. Pervomaisky Ice Arena the competitions 9. Arena Sever 10. Yenisei Ice Stadium

136 137 WINTER UNIVE RSIADE 2019 ON THE MAP OF KRASNOYARSK EMELYANOVO SPORTS VENUES 3 Platinum Arena Ice Arena MEDICAL VENUES TRANSPORT INFRASTRUCTURE 4 Crystal Ice Arena VENUES AIRPORT 1 Sopka Cluster (Winter Sports Academy Sports 14 Helipads for ambulance aircraﬅs and Training Complex) 5 Funpark Bobrovy Log All Season Sports and 15 Emergency Care 20 Road intersection in Tikhie Zori ▶ Sopka Multifunctional Sports Complex Recreation Park Microdistrict 17 WU2019 VENUES 16 Hospital ▶ Snezhny Sports and Training Block ▶ Set of alpine skiing courses with video broadcasting, artiﬁcial snowmaking and sports 21 Automobile road along Volochaevskaya Str. from ▶ Halfpipe Park lighting systems Dubrovinskogo Str.to Kopylova Str. 17.1 WU2019 VENUE MAP ▶ Set of alpine skiing courses ▶ SPORT CLUB Sports and Training Block UNIVERSIADE PARK ▶ Freestyle Administrative and Training Block 6 Biathlon Academy Multifunctional Complex 17 Mira Square ▶ Set of freestyle skiing courses HIGHLIGHTS OF THE CITY 7 Ivan Yarygin Sports Palace 18 Tatyshev Island ▶ Gorny Sports and Training Block 22 Paraskeva Pyatnitsa Chapel 8 Yenisei Ice Stadium KRASNOYARSK 2 Raduga Cluster (Winter Sports Academy Sports 23 Krasnoyarsk Region Philharmonic Hall and Training Complex) 9 Arena Sever Multifunctional Complex MAIN PRESS CENTRE 24 Clock Tower ▶ Raduga Multifunctional Sports Complex 10 Rassvet Ice Palace 19 Central Stadium ▶ Lyzhny Sports and Training Block 11 Pervomaisky Ice Arena 25 Vinogradovsky suspension bridge ▶ Start Complex with the ski stadium, roller 26 Stolby Nature Reserve skiing tracks with lighting and snowmaking UNIVERSIADE VILLAGE Intercity Bus Station 27 Kamenka Cultural Space systems 12 Athletic Village Railway Station 13 Village Volunteers Residence

er iv ha R 9 Maya St. Kac 9 Vysotnaya St.

Aviatorov St.

ЛЕДОВЫЙ ДВОРЕЦ Karaul'nay St.

10 2 16

1 14 12 Metallurgov Ave.

Biatlonnaya St. Shakhterov St. .

6 t Svobodnyy Ave. S

a k 22 a h 4 c Kopylova St. r

Partizana Zheleznyaka St. Lenina St. Aerovokzalnaya St. Mira Ave. 15 Karla Marksa St.

13 Belinskogo St. Tatyshev Island 21 Bograda St. 18 24 17 25 Yenisei River Dubrovinskogo St. 23

Yenisei River Yenisei River ПЕРВОМАЙСКИЙ 11 Yenisei River 7 19 3 20 8 Otdykha Island Yunosti St. Sverdlovskaya St. Krasnoyarskiy Rabochiy Ave. 26 St. Sibirskaya

14 Semafornaya St. Sibirskaya St. 60 Let Oktyabry St. Bazayskaya St. 27 60 Let Oktyabry St. 5 WU 2019 HOD MANUAL WU2019 Venues

17.2 COMPETITION AND TRAINING VENUES

SOPKA CLUSTER RADUGA CLUSTER

Sport Freestyle Skiing, Snowboard Sport Cross-Country Skiing, Ski-Orienteering

The venue functionality Competition The venue functionality Competition Sopka Cluster is located in the Oktyabrsky district of Krasnoyarsk city The venue brief description The complex will be used for Cross-Country Skiing and Ski-Orienteering and is in course of construction completion. The venue brief description competitions, as a zone for keeping referees’ equipment, technical ma- Area of the territory is 193.8 hectares. Total area of Cluster buildings terials, holding briefings for referees, participants, volunteers and team Total area of the venue makes 42 854 m2 representatives. Slopestyle course – 600 standing places 1. Start-complex with a press centre Slalom course – 640 standing places • built up area - 667 m2 Halfpipe park – 640 standing places • total area - 1549 m2 Stands capacity Total area of the venue Moguls course – 300 standing places 2. Multifunctional Sports Complex • built up area - 7901 m2 Aerials course – 400 standing places 2 Ski Cross course – 400 standing places • Total area - 19900 m Altitude (above sea level) 321 m Stands capacity 3000 seats Venue address Biatlonnaya street, 25 B Altitude (above sea level) 320 m Distance from the airport 30 km Venue address Distance from the Uni- Distance from the airport 30 km Approximately 2.5 km versiade Village Distance from the Universiade Approximately 2.5 km Number of parking lots 318 Village Number of parking lots 188 Type of construction works Under construction. and the date of commis- Type of construction works and Construction The deadline for Sopka Cluster commissioning is August 2018. GENERAL INFORMATION GENERAL INFORMATION sioning the date of commissioning September 2018

140 141 WU2019 Venues WU 2019HODMANUAL 142 SOPK GENERAL INFORMATION commissioning works andthedateof Type of construction Number ofparkinglots versiade Village Distance fromtheUni- port Distance fromtheair- Venue address Altitude (above sealevel) Stands capacity Total areaofthevenue tion The venue briefdescrip- The venue functionality Sport A C LUSTER September 2018 Under majorrepairsandreconstruction 90 3 km 40 km Biatlonnaya Street,37 334 m 1519 standingplaces The totalareaofthecomplex-8157.m2 The totalareaofthelandplot–40.2hectares tained IBUB-license. and isthebasefor trainings.In2013theMultifunctionalComplexob- The venue wascommissionedin2011.ItholdsBiathloncompetitions Competition Biathlon BOBROVY L BOBROVY A FUNP GENERAL INFORMATION commissioning works andthedateof Type of construction Number ofparkinglots versiade Village Distance fromtheUni- Distance fromtheairport Venue address Altitude (above sealevel) Stands capacity Total areaofthevenue tion The venue briefdescrip- The venue functionality Sport RK RK O G I quarterof2018 Construction ofsomeextra facilities, reconstruction 280 14 km 45 km Sibirskaya Street,92 150 –500m 2500 standingplaces Trail area-26hectares Total area-45hectares in therecreationalareaofStolby NatureSanctuary in 2006,andislocated20-minutesawayfromthecitycenter, Funpark Bobrovy Log(SibirskayaStreet,92)wascommissioned Competition Alpine Skiing . 143 WU 2019 HOD MANUAL WU2019 Venues

PLATINUM RASSVET ARENA ICE PALACE

Sport Figure Skating Sport Figure Skating

The venue functionality Competition The venue functionality Training During the Krasnoyarsk 2019 Winter Universiade, Platinum Arena (Tikhie The venue was built in 2013. The building consists of a single-storey The venue brief descrip- The venue brief description Zori District) will host Universiade Opening and Closing ceremonies, as block with an ice rink and an adjacent two-storey block with administration well as Figure Skating competitions. tion and amenity facilities. The total area of the land plot – 77 860 m2 Total area of the venue 7 347.4 m2 Total area of the venue The total area of the building - 27 040 m² Ice Rink 60x30 m Ice rink 60x30 m, 12 changing rooms Stands capacity 300 Stands capacity 7 192 seats Altitude (above sea level) Altitude (above sea level) 140 m Venue address Vysotnaya Street, 2A Venue address Lesnikov Street, 21 Distance from the air- 35 km Distance from the airport Approximately 44 km port Distance from the Uni- Distance from the Uni- 7.5 km 3 km versiade Village versiade Village Number of parking lots 485 Number of parking lots 50 Type of construction works Type of construction Under major repairs works and the date and the date of commis- Under construction 2018 GENERAL INFORMATION of commissioning GENERAL INFORMATION sioning

144 145 WU2019 Venues WU 2019HODMANUAL 146 ICE A ICE AL CRYST GENERAL INFORMATION of commissioning works andthedate Type ofconstruction Number ofparkinglots versiade Village Distance fromtheUni- port Distance fromtheair- Venue address Altitude (above sealevel) Stands capacity Ice Rink Total areaofthevenue tion The venue briefdescrip- The venue functionality Sport REN

A Under construction 416 14 km Approximately 40km Partizana ZheleznyakaStreet,42 185 m 3 500seats Twin padicerink60x30m,12changingrooms 42 854m² Chrystal IceArena Сompetition Ice Hockey PERVO ICE AREN A GENERAL INFORMATION of commissioning works andthedate Type of construction Number ofparkinglots versiade Village Distance fromtheUni- port Distance fromtheair- Venue address Altitude (above sealevel) Stands capacity Ice Rink Total areaofthevenue tion The venue briefdescrip- The venue functionality Sport MA ISKY ISKY 2018 Under majorrepairs - 16 km 46 km Parkovaya Street,19 145 200 seats 60X30 m 6411 m and changingrooms. eration unit,adigitalscoreboardaswell asadministrative offices The indooricemoduleisequippedwithanIceHockeyrink,arefrig Сompetition Ice Hockey 2 - 147 WU2019 Venues WU 2019HODMANUAL 148 AREN GENERAL INFORMATION Total areaofthevenue tion The venue briefdescrip- The venue functionality Sport of commissioning works andthedate Type of construction Number ofparkinglots versiade Village Distance fromtheUni- Distance fromtheairport Venue address Altitude (above sealevel) Stands capacity Ice Rink A SEVER Land plotarea-90093m of theInternationalFederation ofSportClimbing). a sportgameshallandclimbingwall(whichmeettherequirements meets therequirementsofInternationalIceHockeyFederation), The venue wasbuiltin2011.Itincludesicearenaof60×30m(which Сompetition Ice Hockey, ShortTrack SpeedSkating 2018 Under majorrepairs 400 3 km 38 km 9 MayaStreet,74 193 m 2500 seats 60x30 m Total areaofthebuilding-23893 .9 m 2 2 ICE ST YENISEI GENERAL INFORMATION of commissioning works andthedate Type of construction spaces Number ofParking versiade Village Distance fromtheUni- port Distance fromtheAir- Venue address Altitude (above sealevel) Stands capacity Ice Rink Total areaoftheVenue tion The Venue briefdescrip- The Venue functionality Sport A DIU

M of anoldbuilding New constructionwiththetotal dismantling 77 (another50spacesattheseparateparkinglot) 16 km 45 km Yunosti street,18 146 meters 5000 seats 119x80 m 29 210m reserve cated for theallocationofYenisei BandyjuniorsportschoolofOlympic struction wasmadein2001.AftertheUniversiade theVenue isdedi- Yenisei IceStadiumwasconstructedin1971.Thelateststadiumrecon Competition Bandy 2 - 149 WU2019 Venues WU 2019HODMANUAL 150 SPORTS PALA SPORTS IV

GENERAL INFORMATION A N Y Total areaofthevenue tion The venue briefdescrip- The venue functionality Sport of commissioning works andthedate Type of construction Number ofparkinglots versiade Village Distance fromtheUni- Distance fromtheairport Venue address Altitude (above sealevel) Stands capacity Ice Rink A RY G IN IN CE 32 331.58m basketball, mini-football, etc. The arenacanbetransformed intoafieldofplayfor volleyball, the reconstructionofvenue anicearenawillcomeinsightagain. in thePalace, whichwaslaterreplacedwithparquet.After The venue wasbuiltin1981,until1995thereanicearena Competition Curling November 2018 Under thereconstruction 300 10 km 45 km Otdykha Island,12 145 m 3347 seats 5 sheetsx45.720m 45×10x30 m 2 PA UNIVERSIA 17 Security andsafety Medical service Catering Transportation Activities Infrastructure Total area Opening hours Operational period RK . 3

NON-COMPETITION VENUES DE Transport andpedestriancheckpoints Ambulance cars,medicalcenter Dining hall Street food UV Shuttle busfor thedelegationonfollowing route: • • • • • • • • 245 207 sq.m 12.00–23.00 February, 28toMarch,12 Snowpark Ice rink on thestreetstageofPark Daily entertainmentprogram regional philharmonicsociety Concerts intheKrasnoyarsk Heating andnutritionfor visitors Pavilions ofsponsorsandpartners Souvenir stores Universiade pavilion

—

Universiade Park

—

UV • • • • • • • • Winter Hall Multimedia show «The MagicIceofSiberia»project Children playground Ethno-village Fan zone Main ticketingoffice of theUniversiade Tourist information center 151 WU 2019 HOD MANUAL Medical Services

18 MEDICAL SERVICES 18.2 MEDICAL SERVICES 18.2.1 MEDICAL CENTRE IN THE UV Medical centre which has all the necessary equipment and medications will operate on the territory of the Universiade Village 24/7 to provide primary health care to participants and guests of the Games and, if necessary, further transportation by ambulance to hospitals of Krasnoyarsk. Universiade Village Medical Centre will provide medical services to accredited client groups from 23 February to 15 March 2019 (seven days before the Opening Ceremony of the Uni- versiade and three days after the Closing Ceremony). THE FOLLOWING MEDICAL SERVICES WILL BE AVAILABLE 24-HOURS A DAY: • general practitioner • functional diagnostics (ECG, echo- • orthopedic traumatologist cardiography); • dentist • inpatient clinic with 8 beds and a • infectious disease specialist; nurse; • ultrasound scan; • pharmacy. • X-ray diagnostic; THE FOLLOWING MEDICAL SERVICES WILL BE PROVIDED FROM 8 A.M. TILL 10 P.M.: • sports medicine doctor; • physiotherapist; • gynecologist; • massage therapist. • surgeon; THE FOLLOWING MEDICAL SERVICES WILL BE PROVIDED FROM 3 P.M. TILL 10 P.M.: • services of dental surgeon (pro- • otolaryngologist; viding the ability to make 24-hour • cardiologist; house-call of the specialist); • neurologist. 18.1 GENERAL • ophthalmologist; Full information about the range of medicine in the pharmacy can be found in the Universiade INFORMATION Medical Guide. Medical care is one of the most important areas of the Organising Committee. The functional The Medical and Doping Control FA together with the FISU Medical Commission will organise area is responsible for the creation and coordination of the health care and medical services at least 2 meetings before and during the Winter Universiade. The Head of the FISU Medical delivery system at the highest level to all client groups including athletes, FISU Family mem- Committee and the Head of the Medical and Doping Control department of the Universiade bers, spectators, staff and volunteers, media representatives and marketing sponsors. will attend these meetings. The first meeting will be held before the start of the Universiade, the second – during the Universiade. The OC will provide accredited persons with free emergency medical care (diagnosis/treat- Delegation physicians will be authorised to provide medical assistance to athletes and mem- ment and local transportation) of all injuries and illnesses directly and indirectly related bers of their delegations in accordance with international rules. Delegation physician will be to the concerned FISU Event. For the Winter Universiades, this obligation will begin from provided with a two-room suite or two adjacent single rooms. Physician office will be located the day of the opening of the Athletes’ Village until two (2) days following the closing cer- in one of the rooms. The second room will be reserved for his/her accommodation. emony. For the secondary or non-emergency treatment, participants must have their own appropriate insurance. All the delegations that do not have their own medical staff can apply for medical services at the medical aid post of the Universiade Village. The Organising Committee will provide athletes with adequate medical services during com- In places of mass gathering, medical volunteers with all the necessary equipment and medicine petitions and official trainings according to the ISF Regulations. will be on duty to provide first aid. In addition to the above-mentioned medical services, emergency medical teams on two ambulance cars per shift based at the Universiade Village Medical Centre will be on duty 24 hours

152 153 WU 2019 HOD MANUAL Medical Services

a day. The “B” category ambulance car with the medical team consisting of an emergency MEDICAL CENTRES physician and a paramedic, the “C” category vehicle with the medical team consisting of an in- OF THE KRASNOYARSK 2019 WINTER UNIVERSIADE: tensivist and 2 paramedics. When medical evacuation is carried out by emergency medical 1. Regional Clinical Hospital service teams it is possible for the reserve teams to the Medical Centre of the Universiade 2. Emergency care hospital Village within 10 minutes. 3. Medical Centre in Universiade Village If specialised medical care cannot be provided in the Medical Centre of the Universiade Village, DESIGNATED HOSPITALS INVOLVED IN THE PROVISION OF MEDICAL SERVICES: it will be provided in other Universiade hospitals. 1. Krasnoyarsk Emergency Medical Care Station 2. Krasnoyarsk Regional Ophthalmology Clinical Hospital 18.2.2 MEDICAL SERVICES AT THE VENUES 3. Krasnoyarsk Interdistrict Clinical Hospital No.20 There is a medical manager responsible for coordination of medical and rescue services at each 4. City Dental Clinic No.3 sports venue. 5. Krasnoyarsk Regional Maternity and Child Welfare Clinic. There are medical aid stations for athletes and spectators at the competition venues which will operate one hour before the start of the competition or official training until one hour 18.4 TEAM PHYSICIANS after the end of the competition or official training. Medical aid stations for athletes are lo- Registered team doctors will be allowed to deliver medical care to their athletes (or other teams cated in close proximity to the competition area, medical aid posts for spectators are located by special arrangements). The Organising Committee will bear no responsibility for medical outside the competition area, but close to the spectator stands. errors or malpractice made by the delegation medical staff. Thus, the team doctors are strongly In addition, there are mobile medical teams at the sport venues located near the ski courses advised to have Personal Liability Insurance issued before the start of the Universiade. of the outdoor venues and near the field of play of the indoor venues. Ambulance teams responsible for provision of medical aid and medical evacuation of all ath- 18.5 INSURANCE letes, spectators, volunteers and service personnel to local hospitals and specialised medical organisations will operate at the venues. Some venues will provide the services of an air med- According to the Minimum Requirements for the Winter Universiade and the Attribution Con- ical service which in case of an urgent need will promptly deliver those in need to the medical tract, “ANO Directorate Krasnoyarsk 2019” has to provide “NUSF Delegations” client group institution where the required medical aid will be provided. with accident, repatriation and disability insurance. This type of insurance will be implemented and involves the reimbursement of the following expenses: 18.2.3 MEDICAL SERVICES AT THE OPENING 1. Insurance indemnity in case of an accident (not due to a disease); 2. Payment for repatriation services (return of the patient or body of the victim) as a AND CLOSING CEREMONIES result of an accident to the place of residence; Medical services during the Opening and Closing Ceremonies of the 29th Winter Universiade 3. Insurance indemnity in case of disability as a result of an accident. 2019 Krasnoyarsk, Russia will be available one hour before the beginning of the Ceremony As for personal health insurance, it is required for delegations when entering the territory and one hour after the end of the Ceremony. An adequate number of emergency medical ser- of the Russian Federation and applying in the accreditation system. The OC strongly recom- vice teams will be in operation during the Opening and Closing Ceremonies. mends to consider the issue of content and validity of these insurance services. 18.2.4 MEDICAL SERVICES AT KRASNOYARSK INTERNA- TIONAL AIRPORT 18.6 VACCINATION Medical services at Krasnoyarsk International Airport will be provided by the airport medical All the participants of the Winter Universiade are advised to be vaccinated against infectious service and health care staff and will be available 24 hours a day. diseases in accordance with national vaccination protocols approved in the country of residence. 18.3 DESIGNATED HOSPITALS 18.7 CONTACT DETAILS Major city hospitals have been designated to provide medical services during the Krasnoyarsk MEDICAL SERVICES DEPARTMENT 2019 Winter Universiade. Patients who require specialised treatment will be transported to a Maxim Suvorov Head of Department designated hospital. Delegation members should present their accreditation cards to the hos- Tel: +7 923 549 2019, Email: [email protected] pital staff at all times. All emergency (lifesaving) medical services are provided free of charge and covered by the Organising Committee. All other types of healthcare services are covered Head of Medical Care Elena Mikhailenko by patient medical insurance or at the expense of the delegation member. Division Tel: +7 933 329 2019, Email: [email protected]

154 155 WU 2019 HOD MANUAL Doping Control

19 DOPING CONTROL

Doping Control will be carried out in accordance with the WADA World Anti-Doping Code DOPING CONTROL STATIONS AT SPORTS VENUES and FISU regulations. Conditions for doping control procedures will be provided during the competitions at all sports venues. Venue Venue address Biathlon Academy Biatlonnaya Street 37, Krasnoyarsk 19.1 LIST OF PROHIBITED SUBSTANCES Funpark Bobrovy Log Sibirskaya Street 92, Krasnoyarsk Winter Sports Academy, Oktyabrsky District, Nikolaevskaya Sopka, Raduga cluster The actual list of prohibited substances and methods is defined in accordance with WADA in- Krasnoyarsk, The venue is under construction. ternational standards. National University Sports Federations will be responsible for ensuring that their delegations, namely athletes, are made aware of the actual copy of The Prohibited Winter Sports Academy, Oktyabrsky District, Nikolaevskaya Sopka, Sopka Cluster List. Krasnoyarsk, The venue is under construction. Ignorance of the Prohibited List contents will in no way constitute a valid excuse for any par- Arena Sever 9 Maya street 74, Krasnoyarsk ticipant of the Winter Universiade violating valid anti-doping rules. For the WADA list of pro- Platinum Arena Tihie Zori District. The venue is under construction hibited substances and methods, please refer to the following website: www.wada-ama.org. Ivan Yarygin Sports Palace Otdykha Island 12, Krasnoyarsk Crystal Ice Arena Partizana Zheleznyaka Street 42, Krasnoyarsk 19.2 TESTING Pervomaisky Ice Arena Parkovaya Street 19, Krasnoyarsk Yenisei Ice Stadium Yunosti Street 18, Krasnoyarsk The required number of samples will be selected during the competition and non-competition periods in accordance with the Test Distribution Plan developed by the Organising Committee under the supervision of the FISU CMI. During the Universiade, athletes can be tested at any time without prior notice. The testing will be conducted by Doping Control Officers (DCO) from 19.4 THERAPEUTIC USE EXEMPTION an anti-doping organisation accredited by WADA. Testing will be conducted under the supervision of the FISU Medical Committee. Universiade participants who require Therapeutic Use Exemption (TUE) must make an appro- Doping samples will be sent to the WADA-accredited anti-doping laboratory. All results will priate request to the National Anti-Doping Organisation or International Sports Federation be sent to the Chairman of the FISU Medical Committee and entered into the ADAMS sys- before participation in the Universiade. The World Anti-Doping Agency International Standard tem. In case of violation of Anti-Doping Rules, the responsibility for processing the results lies for TUE will be applied in this case. Every athlete who uses a substance or a method included with the FISU Medical Committee. in the List of prohibited substances is obliged to be in possession of a completed TUE form of the established standard from the moment of arriving until the departure from the Uni- In case of setting a national record, doping testing of the athlete is carried out at the expense versiade Village after the Closing Ceremony of the Universiade. of his National University Sports Federation. If there is a need for the use of a prohibited substance or a prohibited method for medical reasons after the start of the Winter Universiade, an athlete must submit a request for TUE 19.3 DOPING CONTROL STATIONS to the FISU TUE Committee as a matter of urgency. The responsibility for completing the TUE form and submitting an application to the FISU TUE Committee lies with the delegation Ten doping control stations are located at sports venues. physician. If the delegation does not have its own physician an athlete shall submit a request The 11th doping control station is located in the Medical Centre of Universiade Village. for TUE with the attachment of medical documentation confirming the fact of providing him/ All doping control stations will be marked with signs and the way to them will be shown her with emergency medical treatment to the FISU TUE Committee. by the signage. After the completion of the doping control procedure, all samples collected at each doping control station will be delivered to the central doping control station together 19.5 CONTACTS with the necessary support documentation (doping control protocols) for further registration in the ADAMS system. DOPING CONTROL DIVISION CONTACT INFORATION

All samples will be packaged and sent to the WADA accredited anti-doping laboratory in ac- Maksim Verevkin cordance with the international standards. All the information concerning the doping control Head of the division Tel.: +7 923 377 2019 programme during the Winter Universiade is confidential according to WADA and FISU require- Email: [email protected] ments. When visiting a doping control station athletes are required to have accreditation cards.

156 157 WU 2019 HOD MANUAL Information and publications

20 INFORMATION AND PUBLICATIONS

Publication Distribution

20.1 WU2019 WEBSITE Security Guide Website publication, hard copy

The Official Web Portal of the 29th Winter Universiade 2019 Krasnoyarsk, Russia can be found Publication Distribution at the domain addresses универсиада.рф, krsk2019.com, krsk2019.ru in Russian and English. The portal contains: the latest news about the Krasnoyarsk 2019 Winter Universiade; media Opening Ceremony Program Website publication, hard copy Website publication, hard copy content: video and photo albums of events; information on competitions and projects aimed Closing Ceremony Program Website publication, hard copy at the promotion of sports; the information on the Krasnoyarsk 2019 Winter Universiade, Ambassadors and venues of the Games. The web portal also contains a section dedicated Cultural Program Booklet Website publication, hard copy to the start of the volunteers recruiting, the ticketing program and the Universiade Flame. Licensed Products Catalogue Website publication, hard copy

List of reference materials on cus- Website publication 20.2 LIST OF PUBLICATIONS toms and border procedures

Publication Distribution "Universiade Park" booklet Website publication, hard copy

Winter Universiade Regulations Publication on website Daily Newspaper Hard copy

Accreditation and Entry Guide Website publication Winter Universiade Glossary Website publication

Website publication, hard copy (2 per delegation – September ver., Diploma of Honour Hard copy HOD Manual 1 per delegation January ver.) Mobile format for soft copy Diploma of Universiade records Hard copy Universiade Village Map Website, printed in hard copy (1 copy per each athlete and official Diploma of Participation Hard copy UV Accommodation Rules and Fire Publication on website, email distribution Hard copy in each apart- Spectators Guide Website publication, hard copy Safety Regulations ment

FISU Conference Program Website publication, hard copy Sport Program Website publication 20.3 INFORMATION DESKS Daily Competition Schedule Website publication MAIN INFORMATION CENTRE Website publication, hard copy 1 per accredited media representa- Media Guide tive International area of the Universiade Village Location, Svobodny avenue, 82 build. 9 Medical Services and Doping Con- contact information Website publication, hard copy trol Guide Congress Hall of Siberian Federal University, 2nd floor Operating period 23 February – 14 March 2019 FISU Family Guide Website publication, hard copy Operating hours 6:00 a.m. – 11:00 p.m. Volunteer Handbook Website publication, hard copy Main Information Centre (MIC) is responsible for provision of information and services to NUSFs Rate Card Website publication, hard copy

Technical Handbook Website publication, hard copy (2 per delegation)

Transportation Guide Website publication

Arrival & Departure Guide Website publication

City Map Website publication, hard copy

158 159 WU 2019 HOD MANUAL Information and publications

VENUE INFORMATION DESKS 21 CULTURAL Venue Sport Location UNIVERSIADE Funpark Bobrovy Log Alpine Skiing Oasis Hall Snowboard Sopka Cluster Hall Sopka Cluster Freestyle Skiing Biathlon Academy Biathlon Information office Cross-Country Skiing Raduga Cluster Tent for spectators Ski-Orienteering Ivan Yarygin Sports Palace Curling Information desk (spectator entrance) Crystal Ice Arena Ice Hockey Men Information desk (spectator entrance) Pervomaisky Ice Arena Ice Hockey Women Information desk (spectator entrance) Platinum Arena Figure Skating Information desk (spectator entrance) Arena Sever Short Track Speed Skating Information desk (spectator entrance) Yenisei Ice Stadium Bandy Information desk (spectator entrance) Universiade Park - Pavilion for guest of the Park (2 pc.)

INFORMATION DESKS OPERATION HOURS

Operating period Opening hours Sports information desk at the venues In accordance with competition and training schedule. 23 February – 07:00–23:00 2 hours before the competition and 2 hours after the compe- 14 March 2019 tition 21.1 UV CULTURAL ACTIVITIES 20.4 WU2019 MOBILE APPLICATION The cultural programme in the Universiade Village includes an eventful programme, the main goal of which is to ensure the most comfortable stay of NUSF delegations in the residence. The WU2019 mobile application will help all the guests and participants of the Universiade The cultural programme in the Universiade Village is implemented at specially organised to receive the important news, exclusive photos, videos, interviews and articles regarding venues: in the area of cross-national communication, in the ethno-cultural space of Siberia the Krasnoyarsk 2019 Winter Universiade. In addition, the application provides detailed coverage and in lounge zones. of all the test events before the Games. The mobile application provides unique and detailed content devoted to the preparation for the 29th Winter Universiade 2019 Krasnoyarsk, Russia. The cross-cultural communication zone is intended for communication of athletes through participation in quests, cyber sport tournaments, thematic quizzes in Russian and English During the competitions it will help to follow up the schedule and results. This application is an as well as other events organised within the cultural programme of the Krasnoyarsk 2019 important tool which helps every supporter to find information on the main Krasnoyarsk attrac- Winter Universiade. tions and choose the shortest way to any venue of the Krasnoyarsk 2019 Winter Universiade. The ethno-cultural space of Siberia includes three interactive exhibition pavilions dedicated Mobile application will be available from the AppleStore and GooglePlay. to the cultural traditions of people of the Krasnoyarsk Territory: “Russian hut”, “Tepee” (the house of the nomad people of the north), “Yurt” (the house of nomad people of South Siberia). There is also an exhibition called “Ethno cultural heritage: traditions and modernity”. The gallery of paintings “Modern Siberian Artists” will introduce young Siberian talents to the residents and guests of UV.

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Lounge zones are located in each residential building of the Universiade Village and are designed for relaxation and communication among athletes. “Cyberfest” festival will be held in two disciplines. The festival will also include a cosplay show. 21.3 EXCURSION PROGRAM The Universiade Excursion programme has been specially designed to familiarize guests 21.2 UNIVERSIADE PARK and participants of the Universiade with the natural, historical and cultural sights of Russia, Siberia and the Krasnoyarsk Territory. The Universiade Park is located in the historical center of Krasnoyarsk on Mira square and in the western part of Tatyshev Island. Vinogradovsky Bridge, the only pedestrian bridge The excursion programme includes the most attractive routes for participants and guests in Krasnoyarsk included in the UNESCO World heritage list, connects two parts of the Park. of the Universiade in the following areas: • sightseeing tours around the city; Mira Square is the welcome zone where guests can get acquainted with the expositions • sightseeing tours around the environs of Krasnoyarsk; of the Universiade partners, buy souvenirs, tickets to the main sports and cultural events • ecological excursions; in the main ticket office. • exclusive tours. WINTER UNIVERSIADE PARK ACTIVITIES: During the excursions the guests of the city will visit the most recognisable sights and learn Activity Description about the history of the city. Winter Hall Honouring of WU champions and medalists Athletes and officials can select one sightseeing tour free of charge (5 tours are available for selection). Sightseeing tours can be booked at the Culture Desk in MIC. Experience traditional Siberian culture Folk traditions and customs, performances, master-classes in ethno-village Snowboard activities for professional athletes and Snow- 21.4 CULTURAL ACTIVITIES Snow park board lovers IN THE CITY Ice rink on the lake Recreational skating for visitors Rock and folk concerts The implementation of the Universiade Cultural Programme is an integral part of the Uni- Show programmes versiade, it is the source for positive newsmakers. Main Stage DJ sets The mission of the Universiade Cultural Program is the creation of a friendly and hospitable WU2019 Opening and Closing Ceremonies live broadcasts atmosphere of the Games, the holding of cultural events, the strengthening of intercultural WU2019 competitions best fragments and interethnic relations. International festival of snow-ice sculptures, an outstanding The Magic Ice of Siberia Cultural Universiade consists of the following projects: feature of the Park • The projects selected during the international contest named “Cultural Universiade”; Light art - multimedia lighting creating a unique atmosphere Light show and installations • Special projects representing the cultural diversity of Siberia and the Krasnoyarsk Territory, of magic forest and other effects such as: a festival of folk culture named “Siberian Carnival”, an exhibition named “Surikov. Fireworks shows Conquering the Snow Fortress “, an international festival of ethnic music and crafts “The World of Siberia “, a concert of Krasnoyarsk State Academic the dance company of Siberia Playground Activities for young visitors of the Park named after Godenko and others. "Extreme Classics" concert of the Kras- noyarsk Academic Symphony Orchestra During the cultural events the main concert and sports venues of the city will be involved: • Winter Universiade Park Concert of the Krasnoyarsk State Ac- ademic the dance company of Siberia • Cultural area in the Universiade Village named after Mikhail Godenko • Central Stadium • Grand Hall Siberia Souvenir shops WU licensed merchandise sales • Crystal Ice Arena • Krasnoyarsk Regional Philharmonic Society The Universiade Park is open for visitors daily from 28 February to 12 March from 12 pm • Krasnoyarsk Art Museum named after Surikov to 11 pm. In addition, the cultural events of the city will include theater performances, exhibitions, concerts and other events in all cultural institutions of the city (theaters, museums).

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22 CEREMONIES In case of unfavourable weather conditions all welcoming ceremonies are planned to be held in the grand hall of the School of Petroleum and Gas Engineering of Siberian Federal University. 22.2 OPENING CEREMONY Venue: Platinum Arena Date of Ceremony: 2 March 2019 Start of Ceremony: 20:19, duration - 3 hours Parade of athletes: 20:30 – 21:20. In accordance with the established tradition one of the pivotal events of the Opening Ceremony is the parade of the states that take part in the Universiade. The Parade of athletes is supposed to take place from 20:30 – 21:20. CEREMONY BRIEFING There will be an Opening Ceremony-focused HOD meeting at the Universiade Village. During this meeting, exact details and timings for the Ceremony and Parade of athletes will be confirmed. TRANSFER TO/FROM OPENING CEREMONY Athletes and team officials will be transported by bus from the transportation mall of the Uni- versiade Village directly to a drop-off zone near to the athletes’ sorting area in front of the Plat- inum Arena. The “Ceremonies” functional area is aimed at staging bright and memorable ceremonies Ceremony transfers will operate on a clean-to-clean principle, with buses going directly from that will make the guests and spectators feel part of this celebration of victory and experience one secure zone to the other. the warm embrace of the frosty winter. NUSF will not be allowed to drive NUSF dedicated vehicles or any other vehicles to the Cere- mony and must use the transport provided from the Universiade Village. 22.1 DELEGATION WELCOME CEREMONIES It is not possible to attend the Opening Ceremony with a Temporary Pass for athletes and of- Venue: UNIVERSIADE VILLAGE ficials, only permanent accreditation card will grant access to the Ceremony. Date of Ceremony: February 23 - March 2, 2019 NUSF attachés will meet athletes and team officials at the meeting point in front of their residence at appointed times and guide them to the load zones to board the buses. Departures Start of Ceremony: 12:00, 14:00, 16:00, duration 20 minutes from the Universiade Village will be by bus convoys, which will depart in waves, according Welcoming ceremonies are protocol events of the Games that are held for each delegation to the schedule. Before boarding the bus, a light security check will be conducted by OC Se- in the Universiade Village on the arrival of more than a half of the delegation from a partic- curity personnel for restricted and prohibited items. ipating state. The ceremonies entail welcoming speeches, flag hoisting for the participating Delegations will be informed of the relevant bus number and its departure time in advance. state, performance of the FISU anthem and are accompanied by a cultural programme. The buses are to be boarded in the alphabetical order (English language). Welcoming ceremonies are supposed to take place three times a day starting from the open- TRAVEL TIMES TO PLATINUM ARENA ing of the Universiade Village (23 February 2019) up to the opening of the Games (2 March 17:00 - departure of the first bus convoy from the Universiade Village 2019) at 12:00, 14:00 and 16:00 local time. Each ceremony lasts 20 minutes. At the ceremo- 17:20 - arrival of the first bus convoy nies the heads of delegations will be given sets of branded souvenirs. Flag bearers finish off 18:30 - arrival of the last bus convoy the ceremonies by hoisting the flags of delegations in the Flag Alley. Travel time: 17 minutes.

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OPENING CEREMONY SCHEDULE 20:19 - beginning of the ceremony 20:30 - beginning of the Athletes’ Parade DEPARTURES NON-MARCHING ATHLETES At the conclusion of the Ceremony, athletes and team officials will be directed to the buses For athletes who wish to remain at the Universiade Village, the Opening Ceremony will be waiting at the parking near to exit for athletes to leave the Platinum Arena. The buses will transmitted on screens. depart as soon as they are full. Buses will not be assigned to specific delegations. SORTING AREA AND PARADE OF ATHLETES CONCEPT OF OPENING CEREMONY The athletes’ sorting area will be in a temporary tent structure located next to the Platinum A blend of modern technologies, unexpected scenario twists and ideas, together with extraor- Arena. Heating and electricity supply will be provided inside the tent. dinary technological solutions will all immerse the guests and spectators of the ceremony Entertainment will be provided inside the sorting area, and restrooms will be available nearby. in the warmth of frosty Siberia. The delegation marching order will be determined according to the FISU Protocol Country Order. The programme of the Opening Ceremony combines the new with the well-known without limiting itself to tradition or blindly following modern trends: it will demonstrate the multifac- OC Ceremonies staff, assisted by attachés, will arrange the delegations in marching order eted and eclectic culture of Russia and Siberia around the Yenisei. inside the sorting area and direct them to the entrance into the Platinum Arena. Guests and spectators will follow the show characters on their exciting journey through Delegations join the Parade strictly in accordance with the previously approved order. Each centuries. They will witness major events, encounter bright historical figures, works of art, delegation will be accompanied by the Parade coordinators. The approximate time to be al- discoveries and inventions that depict the life of the multi-ethnic state that builds its present located to each delegation to march shall be specified at a later stage. with an eye on the future and upholds its traditions and legacies. After the Athlete’s Parade, marching athletes and team officials will be seated at the South We suggest that the spectators of the Opening Ceremony should dive into the enticing whirl- stand of the Platinum Arena according to seating plan for the remainder of the Ceremony. pool of cultures, traditions and ethnic groups. Together we are going to create the atmosphere Before the flag bearers take their seats at the stand they hand the flags over to the flag group of festivity and demonstrate the variety and beauty of our country. Turning the space of the ice representatives. arena into a territory of art, changing the face of the modern city, pulling the spectators into a dream of the future will bring us all together as a flash mob of thousands. FLAG BEARERS Each NUSF will nominate a flag bearer and provide the name to the OC. THIS IS OUR WINTER! Ceremonies staff will brief the flag bearers on their role in the Ceremony at the athletes waiting area and provide the flags before marching. 22.3 CLOSING CEREMONY FOOD AND BEVERAGES While waiting for the Parade of athletes, following services will be provided for athletes Venue: Platinum Arena and team officials participating in the Opening and Closing Ceremonies: Date of Ceremony: March 2, 2019 • Food will be provided to each NUSF members taking part in the Opening and Closing Start of Ceremony: 20:00, duration – 2 hours 30 minutes. Ceremonies. The Closing Ceremony is the final event of the Games that reviews the results of the Uni- • Hot drinks and drinking water will be provided at the athletes’ waiting area. versiade competitions and cultural activities. It necessarily includes the FISU flag handover EARLY DEPARTURES to the next host of the Universiade. The head of the delegation should notify the Organising Committee in advance in case the par- Sport and beauty of the Russian winter, glitter of Siberian ice and brightness of the flame ticipants of the Parade have to leave the stands before the end of the Ceremony. unite the warm hearts of visitors and participants of the Universiade. After the Parade of athletes, there will be an early departure service available to take athletes The highlights of the Games, the triumph of victory, youth and sport are what our Universiade and team officials wishing to leave the Ceremony after the parade directly back to the Universi- is all about! ade Village. OC staff will provide directions to the bus load zone for those athletes and team Dreams put into life, unforgettable encounters, and the feeling of unity, friendship and aspi- officials leaving on the early bus departure system. ration for peace are what our Universiade is made of. The early bus departure procedure from the Arena to the Universiade Village needs further specification.

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The farewell ceremony of the Universiade that celebrates love and triumph of the human spirit will be cherished by the guests and participants for a long time. 23 MEDIA THIS IS OUR VICTORY! 22.4 MEDAL AWARDING CEREMONIES Awarding ceremonies are protocol events that put a bright finishing mark to every competitive day. Ceremonies are held exclusively at the sports venues. The Winter Universiade Krasnoyarsk 2019 medals have a distinctive design and follow the unified stylistic key of the Winter Universiade held in Russia for the first time in history. The sparkle of Siberian ice and the brightness of the flame, the ice frost and the warm hearts of Siberian people immortalised in the medals will always remind the champions of the unforgettable Games held in Krasnoyarsk. The unconventional combination of metal and glass depicts the unique character of Siberian nature with its untouched taiga, snow-capped mountains, mighty rivers and gives a chance to take in all this beauty and grandeur without any borders. The transparent crystal – the icy heart of the medal – is made of ultra-pure optical glass. The facet shape of the crystal was designed by experienced technicians from one of the world’s most famous manufacturers who invested months of hard work and long experience into it. This mas- terpiece was eventually made possible thanks to the hi-tech equipment, experience and excellence of the jeweller. The medal is a perfect embodiment of the spirit of the Krasnoyarsk 2019 Winter Unversiade.

22.5 FLOWER CEREMONY 23.1 MEDIA SERVICES Flower ceremonies are protocol events that put a bright finishing mark to the sporting com- Comfortable working conditions at the international standard for sports competitions will be petitions at the snow venues. Flower ceremonies will be held at the finish zone immediately created for the accredited journalists at the Krasnoyarsk 2019 Winter Universiade. Services after the end of competitions or after the best athletes have crossed the finish line, depending and infrastructure will be provided to the professional needs and expectations of the press. on the format of the competition. Each ceremony lasts up to 10 minutes. Ten press centres will be operating during the Krasnoyarsk 2019 Winter Universiade (the Main There will be 45 flower ceremonies held throughout the Universiade. Press Centre and press centres at 9 sports venues). There will also be press zones in the Uni- The flower arrangements are supposed to demonstrate the grandeur and beauty of Siberian versiade Park and in the International Information Centre of the Universiade Village. nature in all its splendour. The press zones at the competition venues will operate in accordance with the sports pro- The bouquet designed in the Yenisei Siberia style embodies the energy of the region marked gramme of the Universiade from 1 March to 12 March 2019. In order to ensure effective work by the great river that flows restlessly towards the boundless ocean. Here we can see of media representatives, all the competition venues will include: the mighty river Yenisei that starts its course at the Sayan foothills, slowly gathers its force • Press centre - a working room with Wi-Fi Internet access spreading over the vast water reservoirs of the Sayano-Shushenskaya and Krasnoyarsk • Press conference hall Dams, and turns into a massive stream of water that flows into the Arctic Ocean. One • Mixed zone side of the bouquet shows the rich picturesque Siberian meadows, and the other depicts • Recreation and catering area where light meals and hot drinks will be served the endless taiga and its pride - the cedar pine. The taiga is dominated by the dazzling • Information desk snow-capped Sayan mountains. • Photo areas which provide the best camera angles for photographers The combination of colours in the bouquet creates an astonishing visual effect that amplifies • Press stands at the venues that are equipped with seats and provide Internet access the impression of the victorious moment. • Luggage lockers.

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During the preparation and games-time operation of the Krasnoyarsk 2019 Winter Universiade, the following services will also be provided to the press: • Invitation and accreditation The MPC will include press conference hall (100 seats), preparation room for speakers, work- • Accommodation services ing room for media (100 workplaces), reception desk, information and service center, rooms • Transport services for the media partners and for the press service of the Games and FISU, interview room • Efficient provision of information to Media about the results of the competition and space for additional infrastructure (paid services, recreation area, cafes). • Live competition broadcasted on the screens of the press centres • Language support during competitions • Provision of video highlights for creating video clips. 23.6 PRESS CONFERENCES Press conferences with the officials and organisers of the competitions are planned before 23.2 ACCREDITATION the Opening and Closing Ceremonies. Press events with the Organising Committee, FISU, partners and sponsors will take place in the press conference hall of the Main Press Centre Media accreditation period for the Krasnoyarsk 2019 Winter Universiade will begin on 3 on other days. September 2018 and will end on 3 December 2018. Applications for the Games coverage will be accepted only from registered media, bloggers with an audience of at least 100 000 sub- Press conferences will also be held at sports venues following the results of the final event scribers, and press secretaries of sports institutions. The registration process will be divided in each sport, as well as after the most important matches in team sports. into two steps: first, one will need to register the organization; second, one will need to fill The Head of Delegation must inform the media liaison officers, country representatives, athletes, in the application form for media representatives. 1,000 Mass media representatives are ex- coaches and officials that a press conference with the winning athlete(s) and coach(es) will be pected to work at the Krasnoyarsk 2019 Winter Universiade. held after the completion of a competition. Winning athletes should be ready to participate in this post-event press conferences and answer the questions from media representatives. 23.3 ACCOMMODATION All media hotels are located in the central part of the city in close proximity to competition 23.7 INTERVIEW venues. Hotel rooms with several price categories – and an opportunity to book a room at a Special rooms in the Main Press Centre and in the Universiade Village will be prepared for in- reduced rate has been offered to accredited media representatives. Detailed information dividual interviews. Any accredited Media representative as well as media liaison will be able about the media accommodation will be presented before the start of the Krasnoyarsk 2019 to use these rooms. Booking rooms for an interview will be organised by submitting the ap- media accreditation process. plication at the Main Press Centre’s information desk. Mixed zones, designed for a short communication (no more than five minutes) between 23.4 TRANSPORTATION athletes and representatives of mass media immediately after the competition ends, will be organised at every Krasnoyarsk 2019 Winter Universiade venue. National University Sports For the accredited Media who have submitted a special request, pick up service will be offered Federations should instruct athletes and prepare them for brief interviews with media rep- upon arrival to Krasnoyarsk. In addition, a transfer to the Media Accreditation Centre or the resentatives. place of accommodation will be offered. During the Universiade, the accredited media representatives will be given an opportunity to use free transport between the official media hotels and the MPC. Free transportation 23.8 WEBSITES by shuttle buses is organized for accredited media representatives to all competition venues. The official website of the 29th Krasnoyarsk 2019 Winter Universiade in Krasnoyarsk is found through the following domain addresses: универсиада.рф, krsk2019.com, krsk2019.ru. The 23.5 MPC & IBC website is presented in both Russian and English versions. The portal contains the latest news about the Krasnoyarsk 2019 Winter Universiade, media The Main Press Centre is the main working area of the Media client group. The Main Press content (video and photo albums of events), information about competitions and projects Centre of the Krasnoyarsk 2019 Winter Universiade will be located at the Central Stadium, aimed at the promotion of sports and the Krasnoyarsk 2019 Winter Universiade, information a place with a convenient location in relation to all the competition venues of the Winter Uni- about the Universiade’s Ambassadors and the competition venues. The website also has versiade and situated in close proximity to the official media hotels. The Main Press Centre will open three days before the start of the competitions and will close 24 hours after they finish. The MPC will work 24/7 for the entire specified period.

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the section dedicated to volunteer recruitment, ticketing and the Universiade Flame. During test events, daily news chronicling the competitions can be found on the website. 24 MARKETING 23.9 SOCIAL MEDIA 24.1 LOOK OF THE WU2019 Official accounts of the Krasnoyarsk 2019 Winter Universiade are presented in Twitter, The Krasnoyarsk 2019 Winter Universiade is a celebration of winter, a festival of youth and sport, Instagram, vk.com, Facebook and Odnoklassniki social networks. The official Facebook account energising everyone. It is reflected in the marks and general visual concept of the Universi- is presented in two versions: Russian and English. Photo and video content, information ade. The mascot of the Krasnoyarsk 2019 Winter Universiade is a U-Laika - Siberian Laika, for entertainment and reference, information about promo contests, public opinion polls the symbol of loyalty, friendliness, joy, and unrestrained energy, a friend who is always ready as well as the news with links to the official internet portal of the Universiade can be found to come for help. on the official accounts of the Krasnoyarsk 2019 Winter Universiade. POSITIONING 23.10 MEDIA LIAISON The friendliest Games are to be delivered in the unique conditions of the real Siberian winter. Design of the Winter Universiade logo is based on the Latin letter U in the image of an ice In order to provide and maintain communication between representatives of the National block with sharp edges which symbolises the severity of Siberian nature, the tops of rocks University Sports Federations and representatives of the mass media involved in the Universi- and snow-covered slopes. The colour layout reflects the collision of two forces: the severity ade from 2 to 12 March 2019, media liaison representative(s) shall be part of the delegation of Siberian winter and cordiality, the hospitality of the Siberian people. on-site in Krasnoyarsk. Countries participating in the Winter Universiade are entitled to nominate media liaison(s) as follows:

Number of athletes Number of media liaisons WELCOME TO WINTER! 1-100 1 101-200 2 201 and more add 1 media liaison per 100 athletes 1 additional media liaison per team sport

Media liaisons are not included in the list of officials. If a delegation requires more media liaisons than the quotas allow, they shall make a special request to FISU before the submission deadline of the quantitative application. 23.11 DAILY NEWSPAPER A daily newspaper intended for all Universiade client groups will be published in e-version, from 2 to 12 March 2019 on the official Krasnoyarsk 2019 Winter Universiade website. The newspaper will contain information such as the results of sports events, the cultural programme, event announcements. The newspaper will be published in both English and Russian languages.

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One point of sales covers an area of 12 to 20 square metres and is decorated in the Kras- noyarsk 2019 Winter Universiade style according to the “ Design Guideline of retail points of sale formats”. The operating schedule is determined under the schedule of events. Each official point of sale applies merchandising standards in its work and uses POS-materials aimed at promotion of licenced production and the Krasnoyarsk 2019 Winter Universiade brand in English and Russian language. Licenced products are presented in packages with a label that contains the information about the product and the manufacturer in two languages (Russian, English). Products are delivered in time and placed in the point of sale according to the points of sales operating procedure. Continuous buying and selling of souvenir products is well-organised. 24.3 USE OF WU2019 LOGO The Look of the Games Functional Area is responsible for the concept of unified design of the WU2019 sports venues and urban space of Krasnoyarsk, which will become the background of the Games and their remarkable feature. Exactly the unique graphic solution of the Games gives the sports venues, infrastructure, squares and streets of the city a unified image, creates an emotional disposition and forms the first impression about the host country of the Games. OUR FOCUS ACTIVITIES: • Urban space. • Traffic roads. • Universiade venues. • Fleet. • Transit zones. TASKS WE SOLVE: 24.2 LICENSING PROGRAM • Coordination of production, confirmation, installation and maintenance of visual design The broad list of licenced products developed within the framework of the licencing program elements in the urban space, at the venues of the Krasnoyarsk 2019 Winter Universiade includes products of the following categories: home textiles, stationery, arts and crafts, wood and in other places visited by client groups. products, sunglasses, magnets, badges, toys, printed materials, dishes, bags, stamps, food, • Implementation of up-to-date creative solutions in the design of sports events at the ven- fashion jewellery, jewellery, cheering equipment, mobile phone accessories, clothing and tours. ues of the Krasnoyarsk 2019 Winter Universiade. • Participation in the development of the Krasnoyarsk 2019 Winter Universiade venues The selection of each licensee was carried out under the Regulations on the procedure design elements. for the selection of licensees of the 29th Krasnoyarsk 2019 Winter Universiade. • Development of plans of urban space branding, guest courses, entry points and Krasnoyarsk Licenced products are available in the official online store http://shop.krsk2019.ru/ and in the shops 2019 Winter Universiade venues. of Elcity retail chain. • Branding of test events and events for promotion of the Krasnoyarsk 2019 Winter Uni- versiade brand; On the main page of the official website of the Krasnoyarsk 2019 Winter Universiade https:// krsk2019.ru/ there is a catalogue of licensed products with the contact details of manufacturers. Design of the Winter Universiade logo is based on the Latin letter U in the image of an ice block with sharp edges which symbolize the severity of Siberian nature, the tops of rocks Each sports venue, the Universiade Park and the Universiade Village has points of sale and snow-covered slopes. The colour layout reflects the collision of two forces: the severity of licenced products, the locations of which are determined under the highest traffic flows of Siberian winter and cordiality, the hospitality of the Siberian people. and provide convenient access for people with limited mobility. The logo is placed on all branded products including uniform. In the Universiade Park, the main souvenir shop is opened, in which the entire range of licensed products is presented. Guidelines on the use of the WU2019 brand elements are uploaded to WU 2019 website.

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25 TICKETING 26 RATE CARD

Rate Card Order Department provides participants and guests of the Universiade with a convenient opportunity to get the following necessary goods and services on demand: TV, photo 25.1 VENUE ACCESS AND TICKETING and video equipment, office equipment, office supplies, communication devices, transport services, etc. Tickets must be purchased only through official sales channels. Tickets purchased from third parties, except directly on the official website, or at official points of sale, are invalid. Location Main Information Centre, 2nd floor Official sales channels: Operating hours 7:00 a.m. – 11:00 p.m. • official website http://ticket.krsk2019.ru; Starting from 1 December 2018, Heads of Delegations can place orders online through their • official box offices at sports venues of the Krasnoyarsk 2019 Winter Universiade; personal account (profile) on the website of the Rate Card. • the main ticket office; DATES OF ORDER PLACEMENT • official box offices of the Krasnoyarsk 2019 Winter Universiade in the shopping and enter- Period of taking orders in soft copy tainment centers of Krasnoyarsk; 01.12.2018 – 31.01.2019 • official ticket office in the main information center of the Universiade Village (“Ticketing” (standard period) Invoicing period for the orders information desk). 01.02.2019 - 22.02.2019 received in soft copy Tickets for the Opening Ceremony and the Closing Ceremony of the Krasnoyarsk 2019 Winter Universiade will only be available at the main ticket office. Period of taking orders at the information desks of the Rate Card 23.02.2019 – 13.03.2019 On the official website http://ticket.krsk2019.ru it is only possible to place an order for tickets and via the website for the Opening and Closing ceremony, with the subsequent receipt of the ticket on an ac- (during the Games) countable form at the main ticket office. LIST OF SERVICES PROVIDED Tickets to Krasnoyarsk 2019 Winter Universiade prime events for the athletes participating in the Krasnoyarsk 2019 Winter Universiade exceeding complimentary quota can be No. Service Description purchased at the official tickets office located in the main information center of the Uni- versiade Village. 1. Office furniture Armchair, chairs, tables, soft furniture PC, laptop, colour laser printer, black-and-white MFD, paper 2. Office equipment shredding machine TVs, refrigerators, microwave ovens, electric kettles, power 3. Domestic appliances 25.2 ACCESS TO PRIME EVENTS connectors, adapters, power strips 4. Other household goods coolers, cooler bags, hangers, trash bins Access of the accredited client groups to the most watched events (men’s Ice Hockey semifinal Rehabilitation equipment and sup- 5. Crutches, wheelchairs, massage tables, hospital screens and final games, Figure Skating exhibition, opening ceremony and closing ceremony) is given plies upon presentation of an accreditation card and a ticket valid with accreditation. 6. Transport Vehicles and buses 7. Audio and video equipment Projectors, screens with tripod, video monitors Accredited client groups are placed on specially allocated stands and do not occupy the stands 8. Radio electronics Portable radio sets allocated to spectators with tickets. Admission of spectators to the Opening and Closing Ceremony of the Krasnoyarsk 2019 Winter 9. Photo equipment DSLR cameras, camera lenses, batteries, tripods, etc. Universiade is carried out only by presenting a ticket on an accountable form. Cell phones, SIM cards, Internet modems, dedicated Internet 10. Communication devices Admission of spectators to competitions and the rerun ceremony of the Krasnoyarsk 2019 access Winter Universiade is carried out by e-ticket or ticket on an accountable form. Individual orders for goods not included in the Rate Card catalogue can also be accepted. The range of products and terms of service can be found in the corresponding tab of the UGames mobile app.

176 177 WU 2019 HOD MANUAL Rate Card

ORDERING PROCEDURE 27 TECHNOLOGY ADVANCE ORDERING PROCEDURE 1. From 1 December 2018 to 31 January 2019, it will be possible to make an order via website. 27.1 BROADCASTING SERVICES ORDERING PROCEDURE AT THE VENUE The International Broadcasting Centre (IBC) will be established to ensure TV broadcasting 2. From 23 February 2019 to 13 March 2019, the order can also be made at the dedicated of the 29th Winter Universiade 2019 Krasnoyarsk, Russia sports events. During Order Department in the Main Information Centre and also via the website. the Universiade, IBC will be located at the Central Stadium and will operate 24 hours NOTE: during the Universiade orders are completed within 24 hours from the moment of place- a day. ment, subject to payment. In case of urgent order, operator has the right to apply the tariff The Host Broadcaster of the 29th Winter Universiade 2019 Krasnoyarsk, Russia is a for express delivery, increasing the cost of the order by 25% compared to the prices established National Sport Television LLC (Match TV). Match TV is a Russian federal sport TV channel. for the standard period of order placement (01.12.2018 - 31.01.2009). Channel specialists were engaged in many major sport events of the international level (including Winter Olympic Games Sochi 2014 and the 27th Summer Universiade 2013 DEPOSITS Kazan). The total amount of deposit for the rented equipment will be calculated in accordance The broadcasting of sport events for all sports and Opening and Closing Ceremonies with the following table: of the 29th Winter Universiade 2019 Krasnoyarsk, Russia will be available on TV channels Equipment cost Deposit of sub-holding “GPM Match” as well as on Sportbox.ru and in social network “VKontakte”. Universiade events will also be broadcasted on the international channels. Up to 7000 rub. 100% of the cost of the rented equipment They will as well be shown on the TV screens, installed at all sports venues of the Universiade, More than 7000 rub. 2000 rub. + 50% of the cost of the rented equipment in press centre, International Broadcasting Centre and at the venues of the Universiade Village. PAYMENT The Rate Card staff is ready to complete the customer’s order from the moment of receiving 27.2 INTERNET ACCESS AT WU VENUES the full payment. Payment can be made via electronic bank remittance, credit card on the basis of the invoice. All transfer fees are covered by the Client. Wired Internet and Wi-Fi access will be provided at all venues for client groups in accordance with the FISU minimal requirements (technical officials, media and sport). Detailed informa- PROCEDURE FOR RECEIPT OF GOODS tion will be provided in the next edition of HOD Manual. The Rate Card personnel checks the data (order number, receipt of payment), draws up acceptance and transfer certificate for the equipment for the period specified in the order. 27.3 RADIO FREQUENCY CONTROL CLAIMS Pursuant to current legislation in the sphere of communication, use of radio frequency In the event of a product defect or complaints about the quality of provided services the cli- spectrum without a special permit shall not be allowed. Assignment of the radio frequency ent can offset a claim. The Rate Card personnel shall review the claim and make a decision or a radio frequency channel shall be carried out by the Federal Supervision Authority on product replacement or equivalent service provision. in Communication, Information Technology and Mass Media (Roskomnadzor). In cases where the equipment has not been returned or has been broken due to the fault The assignment shall be made after an expert assessment of electromagnetic compatibility, of the Customer, the Rate Card staff has the right to withhold the deposit paid for the equipment. carried out by the authorised organisation of the radio frequency centre (FSUE «GRFC»), in accordance with the Procedure for Assessment of Possibility of Using Certain Radio electronic Devices and Their Electromagnetic Compatibility with Current and Planned Electronic Media, Consideration of Applications and Decision-Making on the Assignment of Radio Frequencies or Radio Frequency Channels within the Allocated Radio Frequency Bands (hereinafter referred to as the Procedure).

178 179 WU 2019 HOD MANUAL Technology

During the events of the 29th Winter Universiade 2019 Krasnoyarsk, Russia (hereinafter The REDs not subject to receiving a License are listed below. referred to as the Universiade), access of radio electronic devices (hereinafter referred 1. Customer premise device (USB modems) of wireless access of GSM, IMT-MC, UMTS, Wi- to as the REDs) (radio stations, Wi-Fi access points, radio microphones, etc.) to the sport Fi, WiMax, LTE types, including inbuilt units or units as part of other devices. venues shall be restricted. REDs without special marking shall not be allowed at the territory of sports venues. 2. GSM, IMT-MC, UMTS-based cellular phones, including inbuilt units or units as part of other devices. To use the radio electronic device, the user shall fill out an application form on the official website of the Universiade, receive a permit, and undergo the testing procedure to as- 3. User earth terminal of the global satellite communication system INMARSAT, GlobalStar, sess the match between the parameters of the equipment as declared in the application Turaya, Iridium. and the actual parameters of the device. After the assessment, a special stamp shall be 4. Car alarm remote control vehicle security system. issued to be attached to the REDs. 5. Bluetooth radio-electronic devices, including inbuilt units or units as part of other devices. ACCORDING TO THE APPROVED PROCEDURE: 6. Radio-electronic equipment used for search and rescue of those affected by natural di- STEP 1 - FILLING THE RADIO FREQUENCY APPLICATION sasters. The user of the REDs downloads the application form for obtaining “Permission to use ra- 7. GPS/GLONASS global navigation user terminals, including inbuilt units or units as part dio frequencies or radio frequency channels” (hereinafter referred to as the License) from of other devices. the official Universiade website www.krsk2019.ru (section: Universiade - Radio Frequency 8. Medical implants or implantations, other medical products implanted into the human Control), fills it in and sends it for consideration through the official website (Radio fre- body. quency control section). 9. Assistive Listening Devices for individuals with hearing disorders. Within 5 working days, the user of REDs will receive a letter on registration regarding the application and the number assigned to it by e-mail specified in the application. Licensing by an application is conducted within 30 working days. The deadline for the applications is 18 January 2019. Upon the consideration of the application, the user of REDs will receive a message with the results by e-mail. STEP 2 - PREPARING THE REDs TO USE AT THE UNIVERSIADE VENUES After obtaining the electronic License, the user of the REDs must study the conditions for use of radio frequencies or radio frequency channels, setup the REDs before arriving to the Test- ing and Marking Centre, according to the License. STEP 3 - RECEIVING A SPECIAL STAMP Before using the REDs at any event of 29th Winter Universiade 2019 Krasnoyarsk, Russia the user must first obtain a special stamp in the Testing and Marking Centre (its location will be indicated on the website) to certify compliance of the REDs to the parameters as shown in the License. The special mark will be used as a permit to bring the REDs and use it at the Universiade venues. Using the REDs at the Universiade venues without the special mark shall be forbidden! To learn more about the rules of using REDs, please write to [email protected]

Participants of events shall comply with the rules of using radio frequencies or radio frequency channels as shown in the License.

180 181 WU 2019 HOD MANUAL Security

28 SECURITY

28.1 GENERAL OVERVIEW Access control for vehicles and cargoes is carried out through the transport checkpoint with the use of inspection equipment. The main purpose of the security services during the 29th Winter Universiade 2019 Krasnoyarsk, Russia is to ensure safe and comfortable conditions for participants and guests of the Winter Vehicle and pedestrian traffic flows are regulated in accordance with the zoning of the venue Universiade by implementing a set of methodical measures involving all the necessary forces, and client groups accreditation register. means and organisation of their efficient interaction on a single conceptual and legal basis. The rules of conduct and the list of items prohibited for transportation and use on the territory To ensure the necessary level of security, the level of protection of sports venues, accom- of the venue at all the Universiade venues apply to all client groups. modation of participants and guests, cultural venues of the Universiade is enhanced. Each venue has its security perimeter with pedestrian and vehicle checkpoints for inspection. All cargoes to be delivered to the Universiade venues are subject to inspection at the Remote 28.4 SECURITY MEASURES DURING WU2019 cargo inspection checkpoint. OPENING AND CLOSING CEREMONIES Access control is performed in accordance with the zoning of venues/territories and accreditation of client groups. Constant monitoring of threats and incidents at or near venues, including During the Opening and Closing Ceremonies of the Winter Universiade the security measures the use of closed circuit TV, is carried out. will be upgraded by the involvement of additional forces of law enforcement agencies. Ensuring public safety and city road traffic safety is carried out by law enforcement agencies. Special schemes of zoning, client groups and transport traffic flow are developed for the Open- ing and Closing Ceremonies on the basis of which access control is performed. 28.2 ACCESS CONTROL TO UV The Universiade Village is a “clean zone” and is protected from unauthorised access by a security perimeter with a limited number of checkpoints, where representatives of delegations, the staff of the venue, their belongings and equipment are to be inspected with the use of screening equipment. All the vehicles entering the Village must be accredited and inspected at the checkpoint. Access to the Universiade Village is allowed only to accredited persons. Access verification is carried out between the different zones inside the Universiade Village. Vehicles are not inspected while entering the Universiade Village if they are arriving from another “clean zone”. From the day of the official opening to the day of closing of the Universiade Village its territory is under the constant video surveillance and is patrolled by security and law enforcement officers. 28.3 ACCESS CONTROL TO COMPETITION AND NON-COMPETITION VENUES All Universiade venues have security perimeters. Access for all client groups is provided through checkpoints. All persons going through the checkpoint are subject to personal inspection and inspection of personal belongings with the use of metal detector check gates and X-ray television equipment, as well as verification of documents by means of an automatic scanner of the access control system (ACS).

182 183 WU 2019 HOD MANUAL FISU WORLD CONFERENCE

30 APPENDICES 29 FISU WORLD CONFERENCE 5-7 March 2019 30.1 LIST OF RESTRICTED & PROHIBITED ITEMS The major international scientific event will be held in Krasnoyarsk alongside with the Kras- noyarsk 2019 Winter Universiade. The aim of the Conference is to introduce sports academic No. Prohibited items Exceptions Who can carry them community representatives to the scientific advances in the field of sport, including educa- 1 Explosives blasting agents and items stuffed Pyrotechnical devices The Contractors, tional technologies used in athletes training as well as innovative programs for organisation with them: at the Opening and Closing Partners of the Event of major sports events. • any gunpowder in any packing and in any Ceremony Organizer, and CER The FISU World Conference is an opportunity for young generation of sports researchers quantity; accredited individuals • ball-cartridges (including for small- to discuss new ideas, arrange projects/cooperative efforts in the area of sports science re- caliber guns), cartridges for gas spray lated to innovations. In addition to plenary, parallel and poster sessions, an Innovations Expo gun, fulminate caps (priming elements) and round tables will be held. The Conference participants will also have an opportunity to at- for hunting; tend the sports events and to take part in the cultural programme. • pyrotechnical devices: signal and illuminating flares, signal primers, THE MAIN THEME OF THE CONFERENCE land- and torch pots (smoke barrel), “STUDENT SPORTS EVENTS: INNOVATION FOR LEGACY AND SUSTAINABILITY” blaster matches, Bengal lights, detonating signals; SUB-THEMES • trotyl, dynamite, ammonal and other explosives; Innovation for developing human capital & resources in sport • blasting caps, Innovation and new technologies in sport • electric detonators, etc. Innovation for Universiade legacies: Looking ahead to the future through the present 2 Flammable substances or goods Excluding matches, pocket lighters ORGANIZERS International University Sports Federation (FISU) 3 Compressed and liquified gas: Oxygen tanks in medical service Emergency medical ANO “Directorate Krasnoyarsk 2019” • domestic gas (butane-propane) vehicles services and other types of gas; EDUCATIONAL PARTNER • gas containers with Siberian Federal University CONFERENCE PROGRAM Loaded cylinders with propane, The Contractors, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, butane or mixture of these gases, Partners of the Event 4 MARCH 2019 5 MARCH 2019 6 MARCH 2019 7 MARCH 2019 acetylene and oxygen intended Organizer Arrivals & Registration Registration Plenary session, poster Attending sports events for bending, cutting and welding of participants. of participants; sessions, meeting and cultural program; of steel structures, and installation with the experts; of rolled roofing material Opening ceremony; Departure and waterproofing layer Innovations Expo; of participants. Panel discussion, plenary session and parallel Final plenary session Fire extinguishers included Any type of the vehicle sessions; and Closing ceremony; in vehicles according to the Traffic Code Welcome dinner. Farewell dinner. Gas cylinders irritant Law-enforcement * Working languages of the Conference: English and Russian. and neuroparalytic gas officers ** Conference materials: The proceedings will be issued in paper and electronic formats before the beginning of the Conference. Electronic versions of the conference proceedings and program of the Conference will be available on the website http://conference.krsk2019.ru 4 Flammable liquids: Petroleum and diesel fuel Any type of the vehicle CONDITIONS OF PARTICIPATION • acetone; Maintenance fluid for sport goods Accredited client group • petroleum; Free participation for delegations and FISU members. (maximum 500 ml per person) SPT • samples of flammable oil products; Shuttle bus system will be arranged between Universiade Village and the Conference Venue. Maintenance fluid for photo BRO accredited • methanol; and video equipment (maximum individuals CONTACTS ANO “Directorate Krasnoyarsk 2019” • methyl acetate (methyl ether); 500 ml per person) 19 Mira av., build. 1, Krasnoyarsk 660049, phone 007 (391) 291-8080 • carbon disulfide; [email protected]

184 185 WU 2019 HOD MANUAL APPENDICES

No. Prohibited items Exceptions Who can carry them No. Prohibited items Exceptions Who can carry them

• ethers; Industrial oils and lubricants The Contractors, 10 Any weapon including those intended for self- Weapon and ammunition intended Law- enforcement • ethyl cellulose; required for maintenance Partners of the Event defense and ammunition (guns, signaling for performance of professional officers and repair of mechanical, Organizer weapons, pneumatic weapons, gas spray duties according to the Russian • Bioethanol (denatured ethanol) electromechanical, electrical guns, any ammunition, electroshock weapon Federation legislation engineering, heat machinery and lightning arresters, main components and other equipment of the weapon, items that may be used as including different lubricants the weapon (baseball bats, etc.)) and transformer oil 11 Sharp edged and cutting tools, knives Working tools according according to Para. 12 Paints and lacquers and required The Contractors, and any other cold arms to Para.12. “Working tools” organic solvents Partners of the Event 12 Working tools Working tools, construction, repair, Accredited individuals Organizer mounting equipment (including performing 5 Oxidants and organic peroxides (colloidal Without exception welding machines, piercing construction/repair cellulose nitrate in granules, flakes, pieces). and cutting objects and any other works - on Application 6 Toxic substances, radio-active materials, Without exception tools) caustic and corrosive substances (strong Working tools (including screw- Accredited individuals inorganic acids: hydrochloric, sulfuric, nitric drivers, mat knives, scissors, pliers, without any Application and other acids, fluorhydric (hydrofluoric) hammers, nails, capped drills acid, and other strong acids and corrosive and other tools) substances). 7 Toxic substances: Paints and lacquers and solvents The Contractors, Tools required for minor repair Individuals using • any poisonous potent and toxic (including aerosol (for example Partners of the Event of the wheelchair a. maintenance the wheelchair - without substances, liquid or hard, in any tare; layout paint for complex of ski Organizer kit for tire repair: two “wrenches” any Application • brucine, nicotine, strychnine, jumps, ski trails, for economic for tire removal (plastic tetrahydrofurfuryl alcohol, anti-freezing needs)). or metallic); glue tube; abrasive solution, braking fluid, ethylene glycol, cloth for inlet tubes; degreasing mercury, cyanides and cyanic agents, agent (alcohol solvent) in an cyclones, “Black cyanides”, arsenic Deicing agents The Contractors, airtight package; b. tools: screw- trioxide, and other toxic and poisonous Partners of the Event driver; wrenches substances prohibited by the Russian Organizer 13 Aerosol sprays Spray paints for course marking The Contractors, Federation legislation. Partners of the Event Organizer 8 Pharmaceutical products more than 1 Pharmaceutical products in scope Any group of individuals package, more than 5 different items (in any prescribed in recipes by the doctor Pharmaceutical products no more Any physical person state (including aerosol, drops, syringes, etc.) (document in Russian and English) than 1 package, no more than 5 in original package) and medical products when submitted. different items maximum 100 ml total (in original package) Medical products (medical Medical staff (including 14 Laser pointers Tool intended for presentation Accredited individuals equipment, consumables mobile medical teams); with laser light including laser and pharmaceutical products) Emergency medical pointers in accordance with the Russian services; Federation legislation. Accredited medical staff 15 Animals Guard dogs Law- enforcement officers, government First aid kits included in vehicles Any type of vehicle representatives according to the Traffic Code Guide dogs with Pet Passport Persons with disabilities 9 Narcotic drugs and psychotropic substances, Storage, transportation and use Teams of emergency containing indication including vision, hearing their precursors, also as medical supplies of narcotic and psychotropic medical services of vaccination and standard impairment or any other substances as stated Passport of the Guide Dog disability in the Russian Federation legislation Animals used during the Opening The Contractors, and Closing Ceremonies, and in Partners of the As medical products in volume Any group of individuals other non-competitive events Event Organizer (on permitted for therapeutic preliminary application) use TUE) or prescribed in the recipe by the doctor 16 Combustible solids: Without exception (document in Russian and English) • substances subject to spontaneous when such TUE or recipe combustion; are submitted • substances which in contact with water emit flammable gases (potassium, Storage and use in temporary Authorised accredited sodium, calcium metal and their alloys, anti-doping laboratory as stated personnel of the anti- calcium phosphide, white, yellow and red by the Russian Federation doping laboratory phosphorus, and other substances classified legislation as combustible solids)

186 187 WU 2019 HOD MANUAL APPENDICES

No. Prohibited items Exceptions Who can carry them No. Prohibited items Exceptions Who can carry them

17 For audience - folding chairs or benches Without exception 29 Food Baby food Any physical person

18 For audience - bags or suitcase, at least Without exception Food and Any accredited persons 50х50х50 (WхHхD). non-alcoholic beverages (incl. of the SPT client group those in thermos bottles) at all 19 Radio-electronic equipment and high- Devices labeled for corresponding Any accredited the venues frequency devices area and date individual Food intended for personal Any accredited Radio stations Any accredited consumption (a limited number - representatives of the TV for Law Enforcement Services employee and Law sandwiches, snacks, etc.) and non- and radio broadcasters’ and enforcement officers Enforcement Services/ alcoholic beverages with a total client group enforcement officers volume of no more than 2 liters, Any accredited officers 20 at all the venues of law enforcement Flags and banners with the size of at least Without exception agencies and private 2x1.5 m security companies 21 Items with trademarks or other hallmarks Without exception Food and beverages Any accredited persons or information according to the “Clean residing in places Venue” policy of accommodation 22 Any promotional material, printing products Religion books for personal use Any physical person Food and beverages for sale Contractors with religious, political or offensive content, on the territory of the venues Partners or incompatible with the public order and/or Banners no larger than 2x1.5 m, Any physical person of the competition moral principles (including banners, posters, which content shall be aimed organizer signs and related items) at support of competing athletes, 30 Liquids in containers more than 0.5 l Baby food Any physical person and shall not contain offensive, indecent, provocative texts, words, Liquids for sales in the areas Contractors symbols and images of improved service Partners 23 of the competition Meteorological equipment Meteorological (measuring, Any accredited organizer contact, mechanical, optic, laser) employee of the Russian and communication devices (GSM, Federal Service At the accommodation facilities Accredited persons radio, modems) if there is mark for Hydrometeorology Items for personal hygiene (bath residing in places of the Radio-Frequency Service and Environmental accessories, shampoos, of accommodation Contractors Monitoring cream, skin care products, etc.) up Partners to 7 liters. per person. 24 Devices producing excessive noise Common devices used for express Any physical person of the competition and interfering with holding and watching of support for athletes organizer the competitions Liquids in containers of more Contractors 25 Alcohol Beverages Without exception than 100 ml: Partners a. for the maintenance of sports of the competition equipment; organizer Any accredited persons b. sports drinks and food. 26 Propaganda materials of the extremist Without exception of the SPT client group nature or containing Nazi attributes Sets for make-up and hair Contractors or symbols, or attributes or symbols care (including aerosols, tubes, Partners of extremist organisations containers, glass and plastic of the competition 27 Body armor devices: Without exception bottles with liquids and creams organizer • bulletproof vests without restrictions on volume). Any accredited persons • body armor devices used in martial arts of the SPT client group and extreme sports • corsets (except for spinal assistant 31 Containers and bottles made of glass Drinks in glass containers for sale Contractors on therapeutic grounds) or metal in the areas of improved service Partners 28 Thermos bottles and flasks Drinks in thermos bottles Any accredited persons of the competition and flasks to all the venues of the SPT client group organizer Any accredited employees of law 32 Moving and gliding aircraft and models Without exception enforcement agencies (gliders, drones, kites, etc.) by the decision 33 Fishing and spinning rods Without exception of the venue security service head

188 189 WU 2019 HOD MANUAL APPENDICES

30.2 DISTANCES BETWEEN VENUES

DISTANCE BETWEEN AV, HOTELS AND SPORTS VENUES, IBC,MPC

Sport/Venue Venue ALP BTH CCS CUR FSK FRS IHO M IHO W SOR BDY SBD STK FSK UV FISU 1 UP Perya

Alpine Funpark Bobrovy ALP 13,2km 28m 14,3km 31m 11,3km 24m 4,3km 9m 13,7km 29m 15,3km 33m 25km 53m 14,3km 31m 15,8km 34m 13,7km 29m 15,9km 34m 9km 19m 10,3km 21m 14,4km 31m 12km 25m 6km 25m Skiing Log

Biathlon BTH Biathlon Academy 13,1km 28m 10,9km 23m 12km 26m 10,7km 23m 1,9km 4m 16,3km 35m 23,4km 50m 10,9km 23m 23,1km 49m 1,9km 4m 16km 35m 5,1km 11m 2,7km 4m 15,1km 32m 21,2km 22m 15,8km 22m

Cross-Coun- CCS Raduga Cluster 14,3km 31m 10,9km 23m 13,5km 29m 11,9km 26m 11,9km 26m 17,3km 37m 24,6km 53m 24,1km 52m 11,9km 26m 17,9km 38m 5,8km 13m 8,1km 17m 16,0km 34m 13,6km 11m 9km 15m try Skiing

Ivan Yarygin Curling CUR 11,3km 24m 12,2km 26m 13,8km 30m 11,4km 25m 13,4km 29m 7,3km 16m 14,6km 31m 13,8km 30m 14,2km 31m 13,4km 29m 7,9km 17m 8,2km 18m 10,1km 21m 6,4km 14m 3,1km 10m 8,7km 24m Sports Palace

Figure FSK Platinum Arena 3,4km 7m 10,7km 23m 11,9km 26m 11,4km 25m 11,6km 25m 14,9km 32m 22,4km 48m 11,9km 26m 21,6km 48m 11,6km 25m 15,8km 34m 6,8km 15m 8,1km 17m 13,1km 28m 8km 25m 3km 31m Skating

Freestyle FRS Sopka Cluster 13,7km 29m 1,9km 4m 11,9km 26m 13,2km 28m 11,6km 25m 16,9km 36m 24,9km 53m 11,9km 26m 24,6km 53m 17,6km 38m 6,4km 14m 3,8km 8m 16,1km 34m 12km 20m 6km 14m Skiing

Ice Hockey IHO M Crystal Ice Arena 16,4km 35m 14,9km 32m 16,3km 35m 11,5km 14,1km 30m 16,4km 35m 9,2km 20m 16,3km 35m 9,0km 19m 16,4km 35m 10,8km 23m 10,9km 23m 14,4km 31m 2,4km 5m 3,3km 11m 11,1km19m Men

Ice Hockey Pervomaisky Ice IHO W 23,5km 50m 22,2km 48m 23,6km 51m 14,3km 31m 21,3km 46m 23,2km 50m 7,6km 16m 21,7km 46m 0,9km 2m 21,3km 45m 18km 39m 16,2m 35m 19,9km 42m 7,5km 16m 8,3km 23m 15,9km 3m Women Arena

Ski Orien- SOR Raduga Cluster 14,3km 31m 10,9km 23m 13,5km 29m 11,9km 26m 11,9km 26m 17,3km 37m 24,6km 53m 24,1km 52m 11,9km 26m 17,9km 38m 5,8km 13m 8,1km 17m 16,0km 34m 13,6km 11m 9km 15m teering

Yenisei Ice Sta- Bandy BDY 22,9km 49m 21,7km 47m 23,1km 50m 13,8km 30m 20,8km 45m 23,1km 50m 7,6km 16m 0,9km 2m 23,1km 50m 23,1km 50m 17,6km 38m 17,7km 38m 19,4km 40m 7,6km 16m 8,3km 23m 15,9km 3m dium

Snowboard SBD Sopka Cluster 13,7km 29m 1,9km 4m 11,9km 26m 13,2km 28m 11,6km 25m 16,9km 36m 24,9km 53m 11,9km 26m 24,6km 53m 17,6km 38m 6,4km 14m 3,8km 8m 16,1km 34m 12km 20m 6km 14m

Short Track STK Arena Sever 16,7km 36m 15,3km 33m 16,8km 36m 7,5km 16m 14,5km 31m 16,4km 35m 11,5km 25m 19,8km 42m 16,8km 36m 19,1km 41m 16,4km 35m 11,3km 24m 13,0km 28m 2,8km 6m 6,6km 22m 11,3km 12m

Figure Skat- FSK Rassvet Ice Palace 8,7km 19m 5,2km 11m 5,8km 12m 8,1km 17m 6,5km 14m 6,3km 14m 11,6km 25m 19,9km 43m 5,8km 12m 19,3km 41m 6,3km 14m 12,3km 26m 2,9km 6m 11,0km 23m 7,8km 36m 3,3km 36m ing Training

Universiade Universiade UV 10,6km 22m 2,7km 6m 8,9km 19m 10,4km 22m 7,8km 17m 1,5km 3m 14,4km 31m 19,5km 41m 8,9km 19m 19,1km 40m 1,5km 3m 14,5km 31m 3,6km 8m 12,7km 27m 10,6km 21m 5,2km 23m Village Village

FISU Family FISU 1 Hilton Garden Inn 15,4km 33m 14,0km 30m 15,4km 33m 6,1km 13m 13,2km 28m 15,0km 32m 3,3km 7m 10,3km 22m 15,4km 33m 10,3km 22m 15,0km 32m 2,9km 9,9km 21m 11,6km 25m 5,2km 13m 10,3km 15m

Universiade UP Universiade Park 12,6km 17m 22,4km 33m 13,4km 12m 9,1km 13m 11,7km 28m 4,1km 17m 8,4km 31m 8,3km 23m 13,6km 11m 8,3km 23m 12km 20m 6,6km 22m 7,8km 36m 10,6km 21m 5,2km 13m 8,3km 21m Park

Perya Perya Perya Residence 6km 25m 15,8km 22m 9km 15m 8,7km 24m 3km 31m 6km 14m 11,1km 19m 15,9km 3m 9km 15m 15,9km 3m 6km 14m 11,3km 12m 3,3km 36m 5,2km 23m 10,3km 15m 7,9km 41m Residence

190