English National Opera Candidate Pack Your journey starts here... English National Opera Candidate Pack 3

An introduction We sing in English, and our home is the We are fair, honest, transparent and from our Chief Executive London Coliseum – the largest theatre put a premium on excellence – so if you in the West End of London, designed as love creating, imagining, supporting I’m Stuart Murphy and welcome to a people’s palace of entertainment.We brilliant musical and theatrical English National Opera. take our commitment to offer accessible endeavour, there are few places in the pricing seriously, with tickets starting at world that offer the scope of what we At ENO there are a few values we just £12. offer here. live by– we strive to be world class in everything we do – in what we perform We have an extensive learning and On behalf of all of us, I hope that on stage, how we treat our customers participation programme at the heart once you have read this candidate and how we treat one another inside of our company,called ENO Baylis and information pack, you willconsider the company. we offer training, coaching, mentoring applying for this position. We look and professional development not forward to receiving yourapplication. The thing that connects us all is that only to our performers and to the next we are here to make world-classopera generation of musical talent, but toall Very best wishes, for anyone. of our staff.

Stuart Murphy, ChiefExecutive Welcome “Inspiration isan awakening”

Giacomo Puccini English National Opera Candidate Pack 5

English National Opera exists for We are a world-class national company We work with a wide range of visiting everyone, creating new experiences with recognised internationally for the companies to generate essential revenue opera that inspires, nurtures creativity standard of our work. We nurture talent and welcome new audiences to share and makes a difference. Our vision is across the entire company including the experience of our theatre. for lives changed through opera. a platform foryoung singers to start and then develop global careers. We take a fresh inspiring approach English National to opera to reflect the diversity of our We connect to audiences through culture. inspiring, accessible,world-class opera Opera isfounded and stimulating, creative participation us We believe that opera is a living art form programmes. on the belief able to connect to people from all parts of our society. We collaborate with a We create our productions for the that opera of range of artists and art forms as part of widest possible audiences and aimto our commitment to the future of the art introduce completely new audiences the highest form. We sing in English, as we believe to the magic of opera whether at it enhances the emotional connection the London Coliseum, outside of our quality should between performers and audiences. theatrical home or internationally. be accessible We encourage creativity throughout We make our productions accessible to anyone. the company and our commitment to by offering a large proportion of tickets the future of opera provides a platform at affordable prices, and through our

to develop outstanding careers. attendance schemes. About English National Opera Candidate Pack 6 Planning Manager

Report to: COO

Salary £42,000.00 per annum

Holiday Entitlement 25 days

Location London Coliseum, St Martin's Ln, London WC2N 4ES

Application Deadline Wednesday 26th June – 5.00pm

Send Application to: [email protected]

English National Opera is the nation’s opera company dedicated to one simple aim: making opera for everyone.

The ENO’s purpose is to create new experiences with opera that inspire, nurture creativity and make a difference.

ENO goes from strength to strength with critically acclaimed productions at the London Coliseum, the largest theatre in the West End, and at co-producing venues across London. This season alone we have seen sell-out performances for Porgy & Bess and Akhnaten and continue to be a world-class opera company working internationally with other organisations to bring not only ground-breaking productions to the stage, but commissioning new operas for the future of opera. This year we

role will have performances in Theatre Royal Stratford East, Regents Park, Unicorn Theatre and Alexandra Palace.

Our home has been the London Coliseum for 50 years this year, and we are committed to cherishing and continuing to

develop this national treasure. The English National Opera Candidate Pack 6 Planning Manager

ENO has an award-winning chorus and orchestra and currently has four 2019 Olivier award nominations for the talent we bring to the stage. We sing in English to be as accessible to the widest possible audience, we create opera that feels different, more theatrical and creatively daring. We've been doing this to an internationally recognised standard since being founded in 1931 as Sadler's Wells Opera.

We are determined to open up the genre: nearly half of our audiences in 2017/18 were first-time bookers. Our learning and participation programme ENO Baylis last year touched the lives of over 15,000 school children and community groups, and our talent development programme nurtures the careers of singers (the ENO Harewood Artist programme) and conductors (the Charles Mackerras Fellowship). We give free tickets to Under 18s in our balcony for Saturday performances - since announcing this last December we have given away more than 1500 tickets.

Last year, the percentage of audience members under 44 increased by 13% year-on-year and the proportion of our audience with a black or minority ethnic background increased from 4% to 10%. Our ongoing support and development of British talent meant 80% of the cast in the 2017-18 season were British or British trained. That's important to us and is fundamental to our ethos of giving new talent their break. In January of this year, we announced that we would be recruiting four new members of our Chorus from a BAME background, as well as three BAME Director Observerships.

We are part of the Arts Council National Portfolio, with a four-year funding agreement; delivering public value is at the centre of all we do.

The planning function is vital to supporting a vibrant and varied business; bringing together the long –term strategic planning of the repertoire (both in and outside the Coliseum) with the short-term scheduling of opera and visiting company performances. The demands are considerable; optimising within the complexities of in-house orchestra, chorus, production and technical

role resources with external directors, conductors, creative teams and visiting companies. The English National Opera Candidate Pack 7

Key Responsibilities: • Scheduling the long term repertoire for the Coliseum and the ENO, modelling different scenarios, identifying constraints and opportunities whilst delivering the maximum value to the business. This creates the basis for the 4-year plan. • Participate in the annual budget process, modelling versions that balance activity and efficiency and communicate options to the Heads of Departments for budget setting. • Delivering schedules and reports which provide the necessary technical and rehearsal time to maintain the highest quality of performance, make optimal use of space and time, within the capacity of available staff and artist resources. • Working with the commercial team to ensure full utilisation of the Coliseum around the requirements of the opera season and associated rehearsals • Managing a collaborative working process of information management and communication that meets the needs of all stakeholders • Creating a programme of continuous development and improvement; providing a proactive problem-solving process and troubleshooting within the planning cycle, working to minimise risk and adhere to all compliance requirements • Selecting and embedding a new planning and scheduling tool, improving planning processes and increasing utilisation of assets within the Coliseum and ENO. • Providing appropriate support to fulfil the requirements of the Artistic and Financial Committee.

You will work closely with the Artistic, Musical, Technical and Commercial Directors to ensure the creative and commercial and operational needs of the business are fully considered and optimised. Importantly, you will have the skills, sensitivity, and personal confidence to balance the requirements of the different departments whilst ensuring that the ENO and Coliseum achieve their long term plan.

While it is essential that you bring efficient and effective systems to support the productivity of the organisation, it is also critical that you have the tenacity and imagination to drive forward the changing ENO business. You will be collaborative and inclusive in your approach to being an understanding and supportive business partner.

You will have outstanding scheduling, project management and problem-solving skills and the ability to demonstrate personal flexibility, to manage and communicate change and the tenacity to constantly review and re appraise the matrix of existing plans. role You will bring a track record of developing a high performance culture. You will focus on priorities, maintain a strong grip on our sound financial management and provide timely information and advice to the COO, the senior management team and board of trustees.

This is a fantastic opportunity for a high calibre planning professional looking to make an impact in the sector and will provide

an excellent platform in your career. The English NationalNational OpeOperara CandidateCandidate PackPack 8

Why work at ENO?

When you join us at ENO, we’ll From our first annual staffsurvey ENO and LondonColiseum provide you with an in-depth in May 2018, we found that: Performances induction that will introduce you • Access to complimentary tickets to your role, your department and 77% of people at ENO feel pride in for ENO and selected London Coliseum give you the opportunity toexplore the work they do and the results performances all areas of the company. achieved • Access to astaff rate for ENO performances “My most enjoyable thing about 64% of people plan to be working at • Complimentary tickets to talks, working at ENO is working with a ENO in three years fromnow recitals and behind-the-scenes events supportive, fun and energetic team” 75% of people in the company feel they Staff Well-BeingActivities “The variety of what we do is are trusted to do their jobwell • Generous annual leave entitlement amazing, from drinks receptions • Access to subsidised activities such and garden parties, toopportunities as massage and yoga to see performances from Stage Whole Company StaffBenefits • Access to an employee assistance Prompt or the Flys - every day is At ENO, we believe our staff are our programme different and exciting!” strongest asset, and we offer support beyond your salary. We will also Financial Support “The most enjoyable thing about invest not only inyour professional • Employer pension contribution of2%, working in the Development team development, but also in your wellbeing. with employee contribution of2.4% at ENO is being able to collaborate • Digital payslips accessible through with everyone in the organisation - Our current staff benefits include: mobile apps Marketing & Comms and Baylis, as • Staff canteen at the London Coliseum well as the teams at the Coliseum Professional Development • Employee discount programme so there is a great sense ofcommunity • Annual Professional Development through Perks at Work within the company” Review to support your personaland • Interest-free travel season ticket loans career ambitions and achievements • Cycle-to-work scheme • Childcare voucher programme

• Eye care vouchers Benefits “Imagination createsreality”

Richard Wagner English National Opera Candidate Pack 10

Confidentiality Equal Opportunities Confidentiality is so important in this role Equal Opportunities is a given. We will and our policy is strict. All information expect the postholder to abide byENO’s concerning staff, patrons and otherENO policies on Equal Opportunities and business, the disclosure of which could Dignity at Work. be detrimental to the company, must be held in the strictest confidence and may Code of Conduct not be divulged to any unauthorised Code of Conduct is sometimes assumed, person at any time. but at ENO we will require the postholder to act in accordance withENO’s Code Data Protection of Conduct whereby everyone shall be Data Protection and adherence to treated in a professional and courteous GDPR is equally important. We therefore manner with full regard to theavoidance require that computer information of discrimination, consistentwith should only be accessed if this has been current equal opportunities employment authorised and is necessary as part of legislation. the postholder’s work. You will need to be aware of the GDPR 8 key principals, and the Computer Misuse Act1990.

Health and Safety Health and Safety is so important at ENO and we would expect that the postholder will be happy to undertake personal responsibility for safety as will be outlined in the ENO safety policy and

the Health and Safety at Work Act 1974. Information English National Opera is a charitable company limited by guarantee incorporated in England and Wales (Company number 00426792). Charity Registered Number 257210