Summer 2018 Keyboard warriors Protecting one’s online reputation Exclusive club The challenges of luxury membership schemes www.hmi-online.com An of cial publication of www.ehma.com North Africa focus • Asset-right development • New spa trends • Select service F&B HMI075_Cover.indd 1 10/07/2018 14:05 GERMAN PRECISION, GLOBAL VISION PASSION TRADITION VISIONARY PERFECTION CARING Deutsche Hospitality stands for an exceptional portfolio comprising more than 130 hotels on 3 continents. The unique portfolio includes Steigenberger Hotels and Resorts, the new hotel brand MAXX by Steigenberger, our lifestyle option, Jaz in the City, and IntercityHotels at busy hubs such as railway stations and airports. Deutsche Hospitality.indd 1 10/07/2018 10:18 From the editor On the web... Keep up with the latest developments across the hotel industry by visiting www.hmi-online.com Phin Foster, editor New world order hen Hotel Management onto our radar following his appointment as International debuted in 1996, Rezidor CDO in 2007, he has been a regular Hotel Management International the industry it covered was presence on these pages, as we charted his Summer 2018 W almost unrecognisable to the one that we successes, first in Brussels and then, from EDITORIAL look upon today. Our focus lay squarely on 2014, as CEO of Steigenberger Hotel Group. Editor Phin Foster
[email protected] Europe. More specifically, the UK, France, But his latest move might be indicative Chief sub-editor Thom Atkinson Germany, Italy and perhaps a few luxury of another fundamental shift in the Sub-editors Jim Findlay, Dale Hogan, Todd Palmer Senior feature writer Greg Noone resorts in the southern outposts of the aforementioned series of macro-trends.