2017Abc Premier Hotel Program
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2017 ABC PREMIER HOTEL PROGRAMTM Including: 2017 Participating Hotel Chains | Premier Privileges - Corporate Luxury Program Block Space Program | Loyalty Guide Swissôtel The Stamford The Plaza, New York Singapore Feel Welcome From the elegance of to the legendary opulence of New York’s The Plaza to the magnificent, Swissôtel The Stamford in Singapore, our iconic properties provide unparalleled luxury and superlative service in some of the world’s most celebrated destinations. For reservations, please book your ABC rate code. GDS chain code FW For more information, please visit www.AccorHotels.com Welcome TO THE 2017 ABC PREMIER HOTEL PROGRAM We are pleased to present the 2017 ABC Premier Hotel Program. Our unique program already is the broadest in the industry, but this year it is bigger than ever. Our global hotel network covers 8,800 cities in 163 countries, including 381 participating hotel chains and thousands of independent properties. ABC’s Premier Hotel Program offers more than just volume. Our hotel team has structured programs that equip you to provide value to your clients. More than half of the participating hotels are in our Better Than BAR program, providing a discount off the best available rate when you book using the ABC rate code. Premier Privileges, our corporate luxury program, connects you with over 520 participating 4- and 5-star properties offering high-touch services and amenities to meet the needs of your most demanding corporate and VIP travelers. The Premier Block Space program includes contracted inventory in 173 major business markets, setting aside rooms so you can book them for your clients in sold-out situations. A new feature in this year’s brochure is our Loyalty Guide, providing a resource for you on loyalty reward programs offered by our preferred partners, both for you and your clients. With ABC you can rest assured you are getting the best hotel program. Table of Contents Page Exclusively ABC - Program Overview 2-3 Agent Tools and Resources 4-7 2017 Participating Hotel Chains 8-10 2017 Premier Privileges Program 11-29 2017 Premier Block Space Program 30-36 2017 Loyalty Guide 37-48 About ABC Global Services Since our founding in 1978, ABC Global Services has delivered personalized service and technology that help travel agencies, advisors and professionals run their businesses. Over time, we’ve grown to provide the leading hotel program and other services to over 8,600 agency locations around the world. Our agency clients range from large TMCs and agency groups to independent travel professionals. We’ve spent decades cultivating relationships with hotels and other industry suppliers to gain access to the best rates and exclusive offerings for our clients, and the best-in-class online hotel booking tool for independent travel professionals. At our core, ABC is dedicated to providing services to travel agents that help them and their clients be more efficient, improve their margins and boost client satisfaction. Our strong business development team focuses on relationships and support, and their ability to work with clients to meet their specific needs is unmatched in the industry. 1 ABCglobal services The ABC Premier Hotel Program The ABC Premier Hotel Program gives you everything you need in a hotel program – the largest hotel inventory, great savings, top-of-the-line amenities, unique and exclusive offers and dedicated personalized service. The Largest Global Hotel Program Over 42,000 Hotels Worldwide | 381 Hotel Chains | Over 6,000 Independently Owned Hotels North EMEA America 8,901 28,637 Asia /Pacific LAC 3,215 1,246 By Region Amenities & More USA & Canada 28,637 Hotels with Premier Perks TM 11,331 Europe 8,153 Hotels including Breakfast 17,659 Asia/Pacific 3,215 Hotels including Wi-Fi 24,558 Middle East/Africa 748 Hotels with Better Than BAR 20,846 Central/South America 640 Premier Privileges Hotels 523 Caribbean/Mexico 646 Block Space Hotels 289 Exclusive Programs All Included in the ABC Premier Hotel Program Better Than BAR Better Than BAR is an additional discount off the best available rate that ABC has negotiated with our hotel partners as part of the ABC rate program. Over 20,000 participating hotels offer a discount up to 25% off the BAR rate when you book the ABC rate code. See participating chains on pages 8-10. Premier Privileges Corporate Luxury Program with Exclusive Amenities ABC’s Corporate Luxury Program features a collection of more than 500 of the most exquisite 4- and 5-star properties from around the globe. See pages 11-29 for details and participating hotels. ABC’s Block Space City sold-out? Can’t find a room? ABC has you covered! ABC’s Premier Block Space Program is your “Sold-Out Solution”. We have the rooms that no one else does. See pages 30-36 for program details and participating hotels. 2 EXCLUSIVELY ABC - PROGRAM OVERVIEW Unlike Any Other Hotel Program The Largest Global Hotel Program The Real Block Space Program More Better Than BAR Discounts Corporate Luxury Program More Amenities Largest Account Management Team Unique & Exclusive Offers #1 Web-Based, Award-Winning Agent Hotel Booking Tool More Independent Hotels Custom Consulting ABC PREMIER HOTEL PROGRAM The largest hotel program in the industry Differentiated Education & Consulting & Offering Savings Amenities Support Reporting It is not just about Quantifiable bottom Provides meaningful We ensure you get Designed to provide the hotel, it is about line savings for amenities designed to the most out of our insights to maximize choice, price, amenities, corporations and their deliver both savings program through agency profitability, availability and service. travelers. and increase traveler education, training, client savings and Only ABC has it all. satisfaction. incentives and support. traveler satisfaction. Largest Global Hotel Better Than BAR Uniquely ABC Largest Account Custom Consulting Program Discounts at over Exclusive and unique Management Team Tailored to your needs Over 42,000 hotels 20,000 hotels savings Dedicated Business Independently ABC Development Team Quarterly Reporting More independent Uniquely ABC Everyday Amenities Package hotels than any other High-value discounts Premier Perks Webinars Gain insights into your program and benefits with key High-value Premier Partners Live hotel bookings chains that reduce costs complimentary True Block Space for your travelers amenities New Hotel Updates Custom Reporting We hold inventory at Premiere Openings Capabilities over 280 hotels Independently ABC Corporate Luxury Designed to your ezBOOKbyABC More than 6,000 Program Custom Training specifications 600,000+ hotels properties around Premier Privileges Designed for your the world offering 500+ 4- and 5-star office needs Hotel End-to-End CommissionPro discounts and hotels with high-value Solutions Contingency based amenities amenities Networking Events Custom solutions hotel commission UpClose with ABC Custom hotel sourcing collection Weekly Offers Hotel reshop solutions Value Programs Premier Room Service Agent Support Providing savings at Latest offers and Hot Premier Desk non-hotel industry Deals 24/7 ezBOOK Support partners Office Visits Regional BDM Team 3 AGENT TOOLS & RESOURCES ABC values our travel agency partnerships and is committed to providing you with all the necessary tools and resources to get the most out of the ABC Premier Hotel Program, providing the maximum value to your clients and ease of booking for you. Our ABC Business Development Team is dedicated to providing you with the highest level of service and support, to make your job easier. Our agent programs and communications keep you informed and in-the-know for the latest offers, hot deals, news and product information from our partners. It All Starts with the ABC Rate Code – GDS Quick Reference Booking Guide For GDS users, “ABC” is the hotel rate code used to access the ABC Premier Hotel Program. This applies to all GDS (Amadeus, Apollo/Galileo, Sabre and Worldspan). A secondary rate code “AOM” allows hotels to facilitate the distribution of promotional, weekend and leisure rates via the GDS. With Sabre's Graphical View, Type in Client ID Codes (IE: ABC) on the Hotel Search screen in Sabre HOTDFW/04JUL-1NT1/‡ABC‡AOM Graphical View Tab. Amadeus HADFW04JUL-05JUL/SR-ABC-AOM For Hotels Plus, add ABC, AOM codes under Rate Preferences, with a field for Rate Code. Apollo/Galileo HOA20MAY-2NTDFW[]ABC+AOM For Viewpoint tool, add ABC, AOM rate codes in the Negotiated Rates tab field. Galileo (Europe) HOA2OMAY-2NTDFW[]ABC+AOM For Viewpoint tool, add ABC, AOM rate codes in the Negotiated Rates tab field. Worldspan HLDFW04JUL05JUL1/PC-ABC-AOM For Worldspan tool, add ABC, AOM rate codes in Secured Rate field. Travelport Rooms & More For Rooms & More users, enter ABC, AOM to the Rate Access Code field and click Search. Agent Support ABC’s Business Development Team ABC’s Business Development Managers are a team of dedicated experienced industry professionals who are committed to providing our agency partners with personalized hands-on service, product knowledge, training and customer service assistance to allow you to maximize all the benefits of the ABC Premier Hotel Program. ABC Premier Desk Live phone support, Premier Privileges and Block Space Requests: 1-800-858-0082 (US/CA) or 1-561-300-6680 email: [email protected] ABCGlobalServices.com Our website provides all the latest information on ABC’s programs, services, special offers and hot deals from our partners. Agents can view and download our brochures and newsletters. Access the ABC Online Hotel Directory, which provides details on all of our participating hotels. ezBOOKbyABC.com #1 Hotel Booking Site for Travel Professionals ABC’s online hotel booking site exclusively for travel proressionals. When you need to go off the GDS to find room inventory or rates not available in the GDS, log-in to www.ezBOOKbyABC.com. See page 6 for details. Hotel Group Meeting ABC’s Hotel Group Meeting & Event Sourcing tool simplifies the process of sourcing & Event Planning hotels for your group meeting and event needs.