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2018 Annual Report Table of Contents a Note from Ficp Leadership 2018 ANNUAL REPORT TABLE OF CONTENTS A NOTE FROM FICP LEADERSHIP We are very proud of all that FICP accomplished in 2018, and are A Focus on Growth, Value excited to continue to build upon those successes in future years to drive even greater value for our community. and Influence .............................. 2 Last year, our dedicated volunteers created new and enhanced opportunities for our members and hospitality partners to build Increasing Member their knowledge and network, so that their full value and impact is Participation ................................. 3 recognized, both by their organizations and the meetings and events industry in which we all work. Enhancing Value .......................... 5 FICP’s Board of Directors, committees, event teams and task forces continued to share the resources and tools you need to advance in your careers and drive positive outcomes at your companies – both Demonstrating Industry online and at our in-person events. Leadership ................................... 9 At the same time, they worked on behalf of FICP to establish partnerships and collaborate with industry leaders to showcase the 2018 by the Numbers ................. 11 thought leadership of its members and position you as influencers. We would like to express our sincere appreciation to every volunteer, member, hospitality partner and expert contributor who made these 2018 Financial Summary .......... 14 achievements possible, and invite you to join us as we focus on future opportunities to amplify your impact and value. Community Leaders .................. 16 Regards, Marcia Merando Wayne Robinson Steve Bova, CAE 2018 FICP Chair 2018 FICP Chair-Elect FICP Executive Director and Treasurer A FOCUS ON GROWTH, VALUE AND INFLUENCE With its three-year strategic plan, spanning 2018-2020, FICP’s Within the new pillar of influence, FICP has broadened its scope Board of Directors re-confirmed the priorities of the organization, to position the organization and its members as industry thought and determined the objectives to best support those priorities in leaders, educators and advocates on matters that impact the the coming years. meetings and events industry. Through the leadership of a new FICP committee, and in new partnerships with leading media FICP remained focused on, and motivated by, the pillars of partners and industry associations, FICP raised awareness and growth, value and influence, with the overarching goal of being visibility of the association throughout the year. recognized as the leading organization and voice of financial and insurance meetings professionals in North America. Take another look back at FICP’s 2018 accomplishments at http://bit.ly/2018_Scorecard. In the area of growth, FICP’s objectives include not only increasing member representation from eligible Fortune 1000 and FP 500 financial services and insurance companies, but increasing engagement with meetings professional members. By doing so, FICP can maximize learning and peer idea-sharing opportunities with meetings professionals in the largest industry firms, from across North America. Ensuring that FICP both delivers the tools for meetings professionals to develop in their careers and drive positive outcomes for their companies, while educating those professionals about how to demonstrate their value within their organizations, are the drivers behind all efforts that support the value pillar of the plan. This education was delivered in multiple formats, by FICP’s Education Committee and Event Teams, and targeted to the needs of FICP’s various stakeholder groups. WWW.FICPNET.COM 2 INCREASING MEMBER PARTICIPATION While membership growth supports FICP’s position as an industry The “Find Your Fit” campaign promoted several new tiers of leader and strengthens its ability to demonstrate member impact, volunteer opportunities, with time commitments ranging from growth is more important for the ability to bring diversity and two hours to 17 days/year, to leverage the skillsets of more depth to its members and hospitality partners – of experiences and participants in FICP’s community, when they have the time to expertise, perspectives and solutions. These are all important for offer, for the benefit of their peers and the industry. members to grow at their companies and within the meetings and This new volunteer program, debuted at the 2018 Annual events industry. Conference, allows meetings professionals and hospitality partners to complete profiles, add themselves to the volunteer FINDING THE RIGHT FIT pool and opt-in to alerts when new opportunities arise. In addition to increasing the number of member companies in the U.S. and Canada, in 2018, FICP also sought to more fully engage Learn more or sign up to volunteer at: its members and hospitality partners year-round through a new https://www.ficpnet.com/Join/Volunteer. volunteer program and online sign-up process. VOLUNTEER LEVELS Leader Experienced Collaborator Individual Contributor 5-17 days/year 2-6 days/year 2 hours +/year 3 WWW.FICPNET.COM MAKING VALUABLE FIRST CONNECTIONS To ensure new members in the FICP community had a positive first experience at its larger events, FICP continued to enhance its first-time attendee activities at the Education Forum and Annual Conference. Both meetings professionals and hospitality partners I thought the reception to meet who self-identified as new to those events were assigned a peer group, led by an experienced ambassador. first-time attendees was very Groups had the opportunity to interact virtually prior to the events, and meet onsite at the First Connection networking nice and interactive. It gave me receptions. Each first-timer and ambassador received a group photo booklet with additional details on each group member the ability to meet others. Having at those receptions to facilitate introductions. Throughout the week, group members were available to help each other navigate an ambassador made me feel the event. FICP’s efforts to welcome first-timers to its Annual Conference more comfortable. were recognized last fall in Smart Meetings. Read more: http://bit.ly/SM_AC_Recap. -2018 Annual Conference first-time attendee WWW.FICPNET.COM 4 ENHANCING VALUE Across its event portfolio, FICP Event Teams implemented a wide The Strategic Leaders Event, hosted in Chicago in December, range of enhancements – from targeted new events to innovative quickly sold out, and attracted top leaders from more than 30 new technologies – to ensure those events met the current and member companies. The format, agenda and session topics were emerging needs of members and hospitality partners in their determined through focus groups and surveys with prospective quest to demonstrate value and impact at their organizations. attendees during the planning cycle. Those events were hosted in addition to the virtual learning The Interactive session formats included: provided within TheNetwork, TheBlog, Education Essentials and • People Management Session: Roundtable Scenarios FICP Shorts. • Functional Work Session: Solutions Marketplace ENGAGING STRATEGIC LEADERS • Demonstrating Value Session: Fishbowl In 2018, FICP developed and hosted a new peer networking and After the event, an exclusive community in TheNetwork was information-sharing opportunity for the senior-level meetings launched to allow those participants to continue their discussions professionals at member companies. for the next year. FICP has always provided terrific educational content around events. This session was the same but ‘on steroids’ and targeted. One of the most useful and immersive sessions I’ve attended in some time. -Eileen McDonough, Director, Head of Global Event Marketing, S&P Global 5 WWW.FICPNET.COM IMPROVING INFORMATION EXCHANGES FICP also enhanced the format of the popular Meetings Professional Exchanges to foster more discussion by more attendees on areas of interest. Education Forum and Annual Conference Participants were divided into small groups, led by a volunteer facilitator, who guided the group through a list of predetermined topics. This format enabled more participants to contribute best practices and innovative ideas, all captured in notes made available on TheNetwork within one day to all event attendees. At the symposia, participants experienced a speed-networking event, where meetings professionals met one-on-one to discuss suggested topics or other areas of interest, while getting to know each other. Post-event, participants all indicated a preference for this format. I really enjoyed the smaller breakouts this year - I found myself participating a lot more than with a room for 200+ planners. Great idea. -2018 Annual Conference Attendee WWW.FICPNET.COM 6 ENHANCING VALUE (CONTINUED) TAILORING EDUCATIONAL CONTENT PROVIDING A NEW WAY TO NETWORK... LIVE Using feedback garnered from Canadian meetings professionals, At the Annual Conference, FICP also introduced a trifecta of new FICP also revamped the format of the Canadian Seminar in opportunities for meetings professionals and hospitality partners 2018. The one-day format was introduced as a way to help local to build or strengthen relationships in new formats and venues – meetings professionals manage a busy week of events, connect and throughout the event. with peers and gain valuable education. The Meeting Zone, a new destination for appointments, was The new Canadian Seminar featured sessions led by Canadian accessible for meetings scheduled in advance through the event subject-matter experts on topics such as strategic
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