Sustainable Port SUSTAINABILITY REPORT OF GOTHENBURG PORT AUTHORITY 2015 SUSTAINABLE PORT GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 2

CONTENTS

The port in brief page 3

From the CEO 4

A wide range of lines and a unique location 6

About the Port of Gothenburg 7

The year 2015 8

Sustainable relations 9 SUSTAINABILITY REPORT IN ACCORDANCE WITH GRI G4 Key sustainability aspects 10 Gothenburg Port Authority has published an annual sustainability report, Sustainable Port, since 2012. This is, however, the first time this report has been Our targets and results 11 conducted in accordance with the Global Reporting Initiative’s (GRI’s) international Sustainability Reporting Guidelines (the G4 Guidelines) “Core” option. OUR ENVIRONMENTAL RESPONSIBILITY 14 IT IS OUR HOPE THAT THIS YEAR’S REPORT WILL: OUR SOCIAL RESPONSIBILITY 19 • focus on the material aspects of each dimension of sustainability • be even more relevant and transparent than previous editions OUR FINANCIAL RESPONSIBILITY 25 This year’s sustainability report, which concerns the 2015 business year, has not been assured by a third party. However, it is our belief that the information Key figures 33 featured in this report meets the information requirements of GRI’s Core option. Where not otherwise specified, the information concerns Gothenburg Port Authority. GRI index 45 The GRI index in this document provides directions on where each different part of the report can be found. Explanatory notes on the measurement and calculation Summary of stakeholder dialogue 52 methods used are provided in the summary of the relevant key figures. THE PORT IN BRIEF GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 3

The Port of Gothenburg was founded in 70% Turnover: 1620 of the Nordic countries’ industry sek 715 million The port is almost is within a 500 km radius 400 years old! 8,000 people are directly 100 % Investment in 2015: employed through the Port of Gothenburg; self-financed company, owned by the City of Gothenburg 14,000 indirectly SEK 260 MILLION goods trains to and Our rail shuttle concept The only Swedish port that from the port every day helps to reduce carbon can accommodate the world’s 70 dioxide emissions by largest container vessels 60,000 tonnes annually

Number of employees: 30% of Sweden’s foreign 130 trade passes through direct connections 123 the Port of Gothenburg to the world FROM THE CEO GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 4

Sustainable growth more important than ever In 2015 the role of the Port of Gothenburg as a global gateway for many industries received a boost thanks to the completion of a 900-metre quay, the start of construction on a new logistics park for storing imports, and the securing of a development permit for a completely new terminal in Arendal. It has never been more important that our growth is sustainable and environmentally conscious. Magnus Kårestedt, CEO, Gothenburg Port Authority

The Port of Gothenburg is Scandinavia’s largest port Another trend is that more and more forestry A clear trend is the increased demand for alternative, and we have a huge responsibility to all of the compa­ companies would like to ship their products through cleaner shipping fuels. In 2015, the so-called nies that export or import through our quays. As the Gothenburg. By assembling their volumes destined “Sulphur Directive” was introduced, requiring that port grows and our range of lines increases, Swedish for other markets in Gothenburg they can reduce signi­ficantly cleaner fuels be used in the North and trade and industry are also strengthened, creating their logistics costs, thanks to the range of highfrequ­ Baltic Seas. We have invested in dedicated equipment many jobs, both in Gothenburg and in towns through­ ency lines in operation here. To meet demand, for low-sulphur fuels and demand is increasing by out the country. several new transshipment terminals for paper and the day. In addition, 2015 was the first year that timber were opened over the year. vessels could load liquefied natural gas (LNG) in the TRENDS AND DEVELOPMENT We are also seeing that companies are increasingly Port of Gothenburg. This is thanks to a new regulatory Over the past year, a number of trends became interested in establishing import storage centres framework which we developed in collaboration with increasingly evident, and these are trends that we near the port. There has long been a shortage of the Port of Rotterdam. Last spring, Stena Line earned must take to heart as we develop our freight hub. logistics spaces near the Port of Gothenburg. It there­ a great deal of attention when it launched the world’s Firstly, the vessels are getting bigger. In December, fore gives me great pleasure to say that we, together first methanol-driven ferry. The shipping line DFDS we welcomed the world’s largest container vessel, with other landowners, can now offer over one million has equipped 12 of its 40 vessels with scrubbers MSC Maya, with a capacity for over 19,000 containers. square metres of land adjacent to the port. Over 2,000 which cleanse the vessels air emissions. The vessels operate between Europe and Asia and new jobs will be created in the new logistics park. In the Energy Port, there has been greater are increasing in size in order for vessel owners to demand for cleaner car fuels. At the end of the year, benefit from economies of scale. As a result, we have Over 2,000 new jobs the Swedish Minister for Energy opened Preem’s started to review whether our fairways need to be “ new facility for the production of tall oil-based deepened in order to accommodate the increasing will be created in renewable fuels. size of the vessels. the new logistics park.” FROM THE CEO GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 5

“ By investing in different environmental measures, emissions A new 22-hectare terminal area will be created in We would also like to assume social responsibility Arendal by filling an area of one million cubic metres by working closely with universities and colleges, have been reduced to a minimum. using mud deposits and blasted rock embankments. offering degree project placements, internships and ” Reusing and building with waste creates value. summer jobs, as well as by setting social require­ ments for procurements. PORT TARIFFS FROZEN GROWING SUSTAINABLY As Scandinavia’s largest port, we have always Freight prices are at a historic low, which means that By putting sustainability issues in focus, we want been open to the world. For those refugees who our shipping customers are struggling to achieve a to create long-term conditions that will help our choose to stay here, jobs will be key to becoming a profit. Our gesture for 2015 was to freeze port tariffs. customers and partners grow together with us. part of society. In the Port of Gothenburg, over 300 In this way, we would like to set a good example in We have attracted early attention as a frontrunner companies are involved in a huge logistics puzzle. the port cluster and strengthen the shipping cluster in reducing the impact transport has on the environ­ We hope that opportunities can be found here. in the Port of Gothenburg. We also reward vessels ment. We are now looking to find an even balance As a port company, we are trying to find ways of that have a good environmental performance, between the three dimensions of the concept of attracting and using the expertise of engineers that offering a discount on the port tariff. In addition to sustainability: financial, environmental and social have recently arrived in Sweden. this, vessels that convert to liquefied natural gas responsibility. Our sustainability work is rooted in gain a further discount. our vision of being the obvious freight hub for sea A CLIMATE-NEUTRAL PORT COMPANY transport in Scandinavia, as well as in our four core In 2015, the Port of Gothenburg became a climate- 900-METRE QUAY COMPLETE values of collaboration, sustainability, innovation neutral company. By investing in solar cells, biogas Three years ago, work started on building a new, and reliability. and district heating and other environmental measu­ 900-metre quay in the container terminal run by res, emissions have been reduced to a minimum. The APM Terminals. Last summer, the quay was ready EVERYDAY HEROES rest we compensate for by purchasing Chinese wind to welcome the seas’ largest container vessels. A few years ago we did a study which showed that power. It feels great to have achieved this – both for Thanks to the close collaboration between the Port 22,000 people worked in and with the Port of Gothen­ the sake of the environment and to give us greater of Gothenburg, the terminal operator and contractors, burg in one way or another. It is these people who credibility in our environmental work. the quay was completed three months ahead of time. keep the port in operation every day of the year: Our mission is to offer Sweden’s trade-dependent the port’s everyday heroes. 123 of them work for business and industry maritime transport to the A NEW PORT TERMINAL FOR TRAFFIC TO EUROPE Gothenburg Port Authority. It is our wish and ambi­ whole world every day. We will continue to strengthen We believe in a future growth in goods volumes tion to provide a workplace that offers development this role in 2016. travelling through the Port of Gothenburg, both and stimulation, and which encourages people to through attracting more lines and through more capitalise on new ideas. freight transport moving from land to sea. That’s why Our employees’ work environment is of the utmost it was a real pleasure when in December we were importance to us. We have a “vision zero” approach given permission from the Land and Environment to absences through illness caused by our physical Court to build a new terminal in the outer ports. or psychosocial work environment. Magnus Kårestedt, CEO, Gothenburg Port Authority A WIDE RANGE OF LINES AND A UNIQUE LOCATION GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 6

A wide range of lines and a unique location

The Port of Gothenburg is so much more than just a port. We are Sweden’s largest freight hub, and our geographical location and high capacity play a crucial role in Sweden’s A WIDE RANGE OF LINES exports to the world. Big initiatives have recently been undertaken in order to be able Around 130 lines travel directly from Gothenburg to the rest of the world, including frequent traffic to offer even smarter and more effective transport routes for Swedish goods. to the major transshipment hubs in Europe.

As Scandinavia’s largest port, our strength lies in the breadth of our range of lines. Around 130 lines travel from here directly to destinations the world over. Asia, North Africa and North America are some examples of markets which can easily be reached from Gothenburg. Besides the direct lines, there is frequent traffic to the major transshipment hubs in Europe and regular ro-ro traffic within Europe*. Thanks to our well-developed rail shuttle concept, large quantities of goods from different parts of Sweden and Norway can quickly and efficiently reach our terminals on a daily basis.

WE STRENGTHEN SWEDEN’S COMPETITIVENESS Swedish industry has always had a need for direct traffic to other parts of the world – to which history bears witness. The Port of Gothenburg has existed for 400 years. By growing and developing with consideration for people and the environment, we will continue to think long-term for at least 400 more years to come. Together with our customers and other important actors in the port, we have all the shared competence and competitiveness that only Sweden’s largest freight hub can offer.

* Ro-ro traffic = cargo rolled on and off the vessels ABOUT THE PORT OF GOTHENBURG GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 7

VISION The Port of Gothenburg About the Port of Gothenburg shall be the obvious freight hub for sea transport in The Port of Gothenburg has a broad remit of creating the conditions for Scandinavia. a strong, efficient and sustainable Scandinavian freight hub. We are owned by BUSINESS CONCEPT Gothenburg Port Authority the City of Gothenburg and directly and indirectly help to create many jobs. creates the conditions for a strong, efficient and sustainable Scandinavian freight hub. PART OF THE CITY OF GOTHENBURG The local council’s standpoint shall be obtained Gothenburg Port Authority is part of the City of before any decisions of larger significance or funda­ Gothenburg. Göteborgs Stadshus AB is our parent mental importance be made within the business. company and exercises the formal role of owner­ship The reasons for the municipal ownership of the with regard to Gothenburg Port Authority. Ownership company are set forth in the articles of association. CONTRIBUTES TO EMPLOYMENT control is exerted through representation at the annual The owner’s directive, which is established by Port activities have always been viewed as important general meeting, among other things. The City of Gothenburg’s local council, contains binding instruc­ to a region’s trading opportunities, which bring Gothenburg also steers in that it is the local council tions for the company’s Board and CEO. Since the employment and growth. A study has shown that that selects members of the Board, lay auditors spring of 2015, Gothenburg Port Authority has had some 8,000 people are directly employed – and and auditors for the company and its subsidiaries. a new Board led by Ulrica Messing, Sweden’s former another 14,000 people indirectly employed – by the It is also the local council that determines the Minister for Infrastructure. Port of Gothenburg. remuneration of the Board and auditors. A BROAD REMIT NEW ORGANISATION Gothenburg Port Authority shall create the conditions In 2015, Gothenburg Port Authority carried out a for a strong, efficient and sustainable Scandinavian reorganisation based on our six business areas: freight hub. Within this remit, Gothenburg Port containers, ro-ro/cars, energy, cruises, property Authority shall provide infrastructure and the Energy and ferries. By monitoring every business area, we Port, be responsible for security and co-ordinate get a clearer picture of how things are going for our issues concerning the port. In addition, we shall company and which decisions need to be made to create the conditions for sustainable and efficient lead our operations towards sustainable growth. In vessel calls and promote the port both nationally and doing so, we can support our customers’ businesses internationally. in the best possible way.

Ulrica Messing, Chairman of the Board, Gothenburg Port Authority THE YEAR 2015 GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 8

Permit to Our first year as a develop a new 900 metres climate-neutral company! freight terminal of new quay in the container terminal in Arendal THE WORLD’S Launch of our work environment programme to further strengthen Gothenburg named Sweden’s LARGEST our work environment efforts best logistics location CONTAINER VESSEL IN OPERATION – for the 14th year in a row New rail shuttle between Proud Homecoming New logistics park the Port of Gothenburg Partner when Volvo Ocean for import storage and Katrineholm Race crossed the finish line commenced

Winner of this year’s IAPH’s Unprecedented Communications Award: increase in “MADE IN SWEDEN” car exports ISO OHSAS ISO 14001 18001 9001 Opening of several new  Possible for vessels to load Renewed certificates for the environment, transshipment terminals liquefied natural gas (LNG) occupational health and quality for paper and timber

NEW GPS-GUIDED ROBOT LAUNCHED Partner in a project Several new lines to TO MANAGE OIL offering asylum seeking the Port of Gothenburg, SPILLS IN THE engineers internships both direct and feeders ENERGY PORT SUSTAINABLE RELATIONS GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 9

! Sustainable relations Did you know? 54% of our customers associate our Our business influences and is influenced by a range of different stakeholders: brand with social everything from owners and employees to customers, suppliers and public agencies. responsibility. By listening to our stakeholders, we become better at understanding the important issues and how to prioritise these, as well as what we need to develop.

Co-operation is the key to long-term success and this STAKEHOLDER DIALOGUE ON SUSTAINABILITY OUR STAKEHOLDERS dialogue is maintained in a number of different ways: Over and above this ongoing co-operation, in spring through regular meetings with the Board, customers 2015 a comprehensive stakeholder dialogue took and public agencies, participation in trade organisa­ place, held over 17 different sessions. Our goal tions and expert panels, public consultations, annual was to understand which sustainability issues our Owners Customers* customer and employee surveys, development review, stakeholders felt Gothenburg Port Authority workplace meetings, project meetings, study visits should prioritise, how our stakeholders perceive and more. our work with different sustainability issues today, Port community** what they feel we as a company should be focusing on over the coming year and the ways in which they would like to be part of our sustainability Employees work moving forward. GOTHENBURG The dialogue sessions have been very PORT AUTHORITY rewarding and were appreciated by our Society and general stakeholders. We have gained many valuable community*** insights concerning both the sustainability Terminal report and our ongoing improvement work operators within these different issues. The following stakeholder groups took part Public agencies in this dialogue: the Board, employees, unions, customers, terminals, suppliers and public Suppliers agencies. For more details from the stakeholder dialogue, see pages 52–53. Four to six people took part in each dialogue session, which lasted one to one and a halfhours. * Shipping lines, freight forwarders, cargo owners, railway operators, tenants. ** A number of different actors who are instrumental in our success. Some of these are also members of other stakeholder groups. *** The local community, local residents, trade organisations, politicians and media. KEY SUSTAINABILITY ASPECTS GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 10

! Key sustainability aspects Did you know? 72% of our customers associate our brand Based on the results gained through the stakeholder dialogue in spring 2015, the expectations and with the requirements set by our owners and public agencies, our management systems concerning the environment, environment. work environment and quality and trends in society, we have identified the most material sustainability aspects for Gothenburg Port Authority. These can be split in the following way:

Our environmental Our social responsibility: Our financial responsibility: responsibility: • Work environment safety and health • Satisfied customers • Climate • Diversity and equal opportunities • Development of the freight hub • Biodiversity • Non-discrimination • A stable economy • Air emissions • Skills development • Strong business ethics • Efficient use of resources • Reduced exclusion OUR TARGETS AND RESULTS GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 11

Objectives for 2025

Sustainable growth is Gothenburg Port Authority’s most important target – in both the short and long term. Through sustainable growth, in 2025 we will be:

• A market-oriented port company that creates the conditions for above-average volume growth 2025 • A strong freight hub with the largest selection of lines in Scandinavia and the Baltic

• A skills-driven company with employees who drive our development towards being a sustainable port

• An attractive workplace that assumes social responsibility and makes a positive difference to employment and inclusion in Gothenburg

• A respected innovator in sustainable transport concepts. The port’s environmental impact will be reduced by the extent required to contribute 2018 to the city’s local environmental targets By 2030 the carbon dioxide emissions from • A company with good financial viability that 2017 shipping within Gothenburg’s delivers a stable and sustainable profit to geographical area shall its owners have declined by at least 2016 20 per cent, compared  The road towards our vision of being the obvious freight hub for with the corresponding sea transport in Scandinavia. emissions for the year 2010. OUR TARGETS AND RESULTS GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 12

The table below presents the statuses of 2015’s overarching targets. Green indicates that the target has been We have met these targets met, yellow indicates that the target has been met in part and red indicates that the target has not been met. We have almost met these targets For more detailed information, see the notes field and key figures section on pages 33–44. We still have some way to go to meet these targets

TARGETS AND RESULTS 2015

Area Target Result Status Notes

Environment Gothenburg Port Authority shall be a climate- 480 tonnes Gothenburg Port Authority’s total carbon dioxide emissions have reduced neutral company by 2015 and carbon dioxide markedly compared with previous years and our target for 2015 has been emissions shall be less than 520 tonnes. met. This result represents a cut in emissions of over fifty per cent in three years and a reduction of approximately 200 tonnes of emissions since 2014.

Environment The total carbon dioxide emissions of 169,000 tonnes This target was met in 2015, largely as a result of a reduction in traffic operations and shipping shall be less than rather than specific measures taken to reduce the impact of shipping 170,000 tonnes. on the climate.

Employees Employee Satisfaction Index (ESI) score ESI 62 The results for 2015 demonstrated a clear improvement in all measurement of at least 63. fields except that of “Your company”. The ESI score increased by three units and reached 62, instead of the year’s target figure of 63.

Society Social requirements will have been set for at 50% The target of setting requirements in at least 50 per cent of all framework least 50 per cent of all framework agreement agreement procurements/longer-term contracts was met in 2015. procurements/longer-term contracts.

Customers 60 per cent of our customers shall give us an 61% In the 2015 customer survey, the overall assessment of Gothenburg overall assessment of “quite or very good”. Port Authority increased from 57 per cent to 61 per cent and the target of 60 per cent was thus met.

Finances Profit from operations of SEK 125 million. SEK 214 million The profit from operations was improved upon by SEK 100 million compared with 2014, beating the budget target of SEK 125 million resoundingly. This improvement in profit compared to that of the budget can be accounted for by a SEK 39 million increase in revenue and a SEK 50 million reduction in costs.

OUR TARGETS AND RESULTS GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 13

TARGETS AND RESULTS 2015

Area Target Result Status Notes

Finances Financial solidity of at least 35%. 48.3% Solidity has been strengthened in comparison with 2014 and beat the target of at least 35 per cent. The development of this solidity has been positively affected by the rate of investment and borrowing requirements being lower than budgeted for.

Energy Energy volume of at least 18.5 million tonnes. 21.1 million tonnes The market situation has been very positive for our customers over the year, in light of the sharply falling prices for crude oil.

Cruises At least 61 cruise calls. 50 cruise calls The primary reason for us missing this target is that the shipping line Funchal unfortunately went into bankruptcy and several calls at the port were therefore cancelled.

Containers Container volumes of at least 833,000 TEU. 820,000 TEU We have lost traffic in this segment. One reason for this is the container terminal’s inadequate customer quality levels during reconstruction.

Ro-ro At least 536,000 ro-ro units. 532,000 ro-ro units In 2015, SECU volumes were negatively affected by Stora Enso’s changed transport solutions (discontinued traffic in Northern Finland and Tilbury).

Cars Car volumes of at least 200,000. 214,000 cars The export of Volvo cars increased greatly in the fourth quarter, making up for the late production start of the new XC90 in particular. The number of cars imported was stable and maintained the same level as planned.

Property Detailed development plans for Arendal 2, The detailed Arendal 2, made final 3/7/2015 Halvorsäng and Sveas Kulle to become development plan Halvorsäng, made final 3/7/2015 final and binding. dossiers have Sveas Kulle, made final 5/5/2015 become final and binding as planned.

Property Permit application to be submitted Not submitted Submission postponed to 2016. Agreements have still to be drawn up for terminal development in Risholmen. with the Swedish Transport Administration’s West Region concerning bulk management and questions of disposition, among other things. GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 14

Our environmental responsibility OUR ENVIRONMENTAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 15

2014

Proactive environmental work 330 on an international level 2015 91

The active and long-term efforts of the Port of Gothenburg to minimise the environmental A 72 per cent reduction in SOx emissions from shipping in Gothenburg since the introduction of stricter regulations impact of shipping and develop sustainable transport are often in co-operation with its concerning the sulphur content of shipping fuels. clients – terminals, shipping lines and land transportation. The port is internationally known for its proactive environmental work and is a world leader in this regard. The port was early to adopt initiatives including onshore vessel power supplies and rail shuttles to replace HGV transport. Since 2015 the port is a climate-neutral company.

HIGH DEMANDS IN THE PORT’S programme is based on the City of Gothenburg’s ENVIRONMENTAL PERMIT environmental programme and includes three high In accordance with the Environmental Code, opera­ level goals: limited climate impact, reduced local tions in the Port of Gothenburg require a permit. environmental impact and reduced consumption of Gothenburg Port Authority has an overarching resources. What is completely new is that we have responsibility for this, and co-ordinates the environ­ developed targets for energy efficiency and waste. mental efforts of different terminal operators. The environmental programme contains The environmental permit sets high demands on a plan of action with activities in which all employees operations not having any negative impact on the get involved in reducing the environmental impact environment. It also contains far-reaching expecta­ of operations. Approximately 60,000 tonnes of carbon dioxide are tions for continuous improvement within one’s saved annually through freight being transported to the Port of environmental work. The environmental impact of RENEWED ISO 14001 CERTIFICATION Gothenburg by train rather than by large goods vehicles. operations is quantified every year in environmental Gothenburg Port Authority’s environmental manage­ reports for the supervisory authorities. ment system is ISO 14001-certified. This certification was renewed in 2015 and our work to make continued To learn more, read our environmental reports at: NEW AMBITIOUS ENVIRONMENTAL PROGRAMME improvements is ongoing. In addition to the City of www.portofgothenburg.com/documents In 2015 Gothenburg Port Authority adopted a new Gothenburg’s environmental policy, the environment environmental programme. The environmental section of our code of conduct also applies. OUR ENVIRONMENTAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 16

Positive incentives for a better environment

Gothenburg Port Authority has long actively worked to help its customers to reduce their impact on the environment. Part of this work is rewarding vessels that have a high environmental performance, and for almost 20 years now the Port of Gothenburg has made use of environmentally differentiated port tariffs. Another measure is the way we help several vessels to connect to onshore power supply.

ENVIRONMENTAL DISCOUNT TO PORT TARIFFS VESSEL CONNECTION TO Connecting to an onshore power supply means a Two international environmental indices form the ONSHORE POWER SUPPLY significant reduction in local air emissions, a quieter port basis of the discount: the Environmental Ship Index One aspect which gives higher points in the ESI and a better work environment on board the vessel. (ESI) and the Clean Shipping Index (CSI). Vessels that index is onshore power supply, which means that have at least 30 points according to the ESI, or which the vessel switches off its motors when it is at are classed as green by the CSI, are offered a ten quayside and connects to an onshore power supply per cent discount on the port dues based on GT to operate all of its on-board functions. Connecting of vessel calls received an (Gross Tonnage). For vessels that operate on LNG, to an onshore power supply means a significant 28% environmental discount in 2015. a further discount of 20 per cent is offered. reduction in local air emissions, a quieter port and a better work environment on board the vessel. ENVIRONMENTAL INDEX The Environmental Ship Index (ESI) has been deve- POSITIVE INCENTIVES FOR ROAD of vessel calls had the capacity to connect to onshore power loped by the International Association of Ports and TRANSPORTATION supply in 2015. Harbors (IAPH) and is used by more than 30 ports Gothenburg Port Authority has long worked to 32% throughout the world. By using an internationally transfer more traffic from large goods vehicles to recognised index we can help to contribute to a better trains, but there will always be some need for large environment throughout the world. It is our ambition goods vehicles as transportation. Gothenburg Port of large goods vehicles to work to ensure that ESI is used to a greater extent Authority is therefore looking at ways of creating the operating in the port area are throughout the world, not least in Asia. same type of positive incentives for environmentally 46% of Euro V class or higher. beneficial measures that can be applied to road transportation. OUR ENVIRONMENTAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 17

Powerful climate measures in the port -46% Reduced CO2 equivalent emissions from Gothenburg Port Authority works long-term to reduce its operations’ impact Gothenburg Port Authority 2013-2015. on the climate. We are working both to reduce our own emissions and to help our customers and terminal operators to do the same. Our climate work is based 2015 2013 480 on the City of Gothenburg’s own environmental and climate strategy programme. In 2014-2015, this work focused primarily on the company’s own emissions, 890 2014 which were halved during this period. 710

BIG INVESTMENTS IN ALTERNATIVE THE PORT COMPANY OFFSETS ENERGY SOURCES CARBON EMISSIONS Gothenburg Port Authority’s climate programme An important facet of our climate work was features a plan of action with activities which will Gothenburg Port Authority becoming a climate- annually help to reduce the company’s impact on the neutral company in 2015. This means that we will climate. In 2015, solar cells were installed on the roof provide compensation for the emissions of carbon of our head office and we also implemented a shift dioxide equivalents generated by our activities in to biogas as a heat source for two of our properties. 2015. This compensation will take place through the Besides this, biogas heating was also introduced for Jilin Mali wind power project in north-eastern China. the Energy Port’s pipe-heating system. The company This project is classed as a Gold Standard and is is working to reduce the impact its production certified by the UN in accordance with the CDM, with vehicles have on the climate. The vehicles’ consump­ high demands on implementation, social responsi­- tion of diesel has been reduced year on year over the bi­lity and contributions to sustainable development. past few years, in favour of vehicles that operate on Gothenburg Port Authority is also participating in biogas and electricity. In 2015, charging stations for the Carbon Neutral Now campaign, which is led by electric vehicles were constructed next to the head UNFCCC – the United Nations Framework Convention office and an additional electric car has been added on Climate Change. This campaign involves compa­ to our carpool. Our ambition is to construct more nies being encouraged to measure, reduce and offset 270 square metres of solar cells were installed on the charging stations in the port area in 2016. their emissions. It is a way for the port company to head office’s roof in spring2015 . The solar cells offer a reduction of inspire and encourage other actors in the port. about 55 MWh per year in the company’s energy consumption. OUR ENVIRONMENTAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 18

Ecological compensation in Arendal

The development of the Port of Gothenburg, including new terminals and a logistics Azote Almqvist, Martin Photo: area, will present some consequences for existing natural and cultural assets. Gothenburg Port Authority is therefore offering compensation for the natural and cultural assets that will be lost or affected by this development. As a result of the construction of a new port terminal between the ports at Arendal and Älvsborg, an existing eelgrass bed will

be lost. Gothenburg Port Authority will therefore be the first company in the country 1.7 hectares of new to plant new eelgrass beds on a large scale. eelgrass beds will be planted.

TIME AXIS FOR THE COMPENSATION PROJECT

Initial plans Permit Project planning Construction Operation

• Master plan for Gothenburg • Work commenced in 2008 • Plan for implementation of • First planting of new eelgrass • Evaluations of planting and Port Authority completed • Application for permit environmental compensation, beds planned for spring 2016 transplanting to be undertaken in 1999 submitted in December 2013 developed in consultation with • First transplants planned for annually until at least 2023, when public agencies the evaluations will be presented • In -depth plan overview • Permit for extension given by 2017 for the court completed in 2006 the courts in November 2015 • Analysis of suitable eelgrass • Eelgrass beds to always be sites commenced in spring • The Port of Gothenburg will • Detailed development plans • Permit made final and planted at least twice 2015 and expected to be hopefully show that it is possible commenced in 2007 binding in December 2015 complete in 2016 to recreate eelgrass beds on a • Detailed development plans large scale approved in June 2015 by the local council and the City of Gothenburg and made final and binding in July 2015 GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 19

Our social responsibility OUR SOCIAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 20

Work environment and health

The Port of Gothenburg shall be a workplace that is distinguished by its good, secure work environment. Employees, customers and partners should have confidence in how we manage our work environment. An important success factor for maintaining skilled and motivated employees – and attracting new ones – is to offer a stimulating workplace that provides an opportunity to develop. We focus on our employees’ health. The port company wants everyone to feel confident in how we manage our work environment.

SYSTEMATIC WORK ENVIRONMENT EFFORTS contains targets and activities which aim to minimise an indication of the health situation in our company For a number of years, the port has worked syste- or completely eliminate such risks. and every employee was given personal feedback matically to improve its work environment and in We work with these targets and activities on on their own health circumstances. Subsidies are October 2015 it received a renewed certificate in different levels and monitor our development through one way of encouraging employees to keep active accordance with the OHSAS 18001 management our work environment committee. in different ways and thereby take responsibility system. In 2015 an internal audit was carried out, Examples of concrete measures for the year include for their own health. In 2015, 57 people made use the results of which suggest our work place the development of training sessions for managers of this contribution. environment efforts have made progress. Areas and safety representatives on how to identify and for improvement that were identified were the way deal with the early signs of stress. The training will the company handles processes for change, skills also discuss the new Organisational and Social Work and the psychosocial work environment. Environment provisions. The training will be rolled out in the first half of 2016. NEW WORK ENVIRONMENT PROGRAMME In 2015 a work environment programme was laun­ HEALTH AND WELLNESS ched to further strengthen our work environment By investing in wellness, people feel better and efforts. The programme was developed based on become stronger, which leads to a reduction in sick Our clear employee focus and the most common physical and psychosocial risk leave and makes us a more attractive employer. In the sustainable growth with factors within the company, which had been identified autumn of 2015 we offered our employees a health consideration for the environment and society saw Gothenburg Port through a range of risk assessments, development re- profile assessment from our company health service, Authority named one of Sweden’s views and the 2014 employee survey. The programme which 78 of our 123 employees accepted. This gave us 100 Career Companies of 2015. OUR SOCIAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 21

MONITORING AND EVALUATION THE BATTLE FOR SKILLS SKILLS DEVELOPMENT AND We monitor and evaluate our work place environ- The ability to attract and maintain highly educated, INVESTING IN YOUTH ment efforts through internal and external audits, skilled employees is becoming an ever more Internally, we are always investing in employee monitoring and evaluation of our work environment important issue for many industries, including our development so that employees will better be able programme, our deviation management system and own. In order for us to fulfil our mission and create to meet the work tasks of today and tomorrow. annual development reviews and employee surveys. a good and attractive work environment while doing The development reviews form the basis of We hope that over time this work will lead to fewer so, the right staffing is crucial. The challenge lies employees’ development, and these are carried accidents and near-accidents, more satisfied primarily in being able to recruit enough construction out at least once per year with every employee. employees and zero absences through illness caused engineers to meet the levels demanded of our It is important for us to share both our time and by our physical or psychosocial work environment. development plans. In this area we are competing skills and give young people a chance to enter the Between 2014 and 2015 the number of accidents not with the construction industry as a whole for staff. world of work. Among other things, this takes place resulting in sick leave was cut from seven to one, To succeed, we must think innovatively about how to by our going out and holding lectures, hosting field although in 2015 we unfortunately did have one attract potential employees and how we recruit. trips and offering internships and summer jobs. accident which resulted in sick leave. Through Tekniksprånget (“the Technology Leap”), a collaboration between the government and Sweden’s WHAT OUR EMPLOYEES THINK employers that aims to encourage young people to It is important for us to know what our employees choose engineering as a profession, we were able to think about their workplace and work situation. In our offer internships to young people in 2015. employee survey, which was conducted in autumn 2015, our Employee Satisfaction Index (ESI) increased to 62, compared with 59 the previous year. 90 per Higher ESI cent of our employees responded to the survey. The employee survey demonstrated a clear The survey demonstrated a clear improvement in improvement in results for every measurement results for every measurement field, including that field, including that of leadership. of leadership. However, the measurement field Response rate for the employee survey, per cent “Your company” didn’t improve to the same extent. ESI (Employee Satisfaction Index) What is reassuring is that the overall result improved, despite the survey being conducted immediately after an organisational change was implemented. At the beginning of 2016, an analysis of the results will take place and decisions will be made regarding 83 63 59 62 activities to further improve the ESI among our 88 90 employees and temporary personnel. 2013 2014 2015 OUR SOCIAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 22

THE PORT OF SCANDINAVIA

57˚42’ N 11˚ 56’ E Safety work in the Energy Port Operating Regulations for Gothenburg

Work safely in the Energy Port Gothenburg Energy Port At Gothenburg Port Authority, we run continuous and targeted safety work with employees and other businesses within the Energy Port. Risk management and feedback from experience are important aspects of our co-operation with

all actors in the field. Our endeavours to continuously improve our safety record Our endeavours to continuously involve close contact with the relevant authorities. Below you can read about improve our safety record involve close contact with all actors in the field

the areas that have been a focus in 2015. and the relevant authorities. Port of Gothenburg 1 September 2014

TRAFFIC SAFETY SAFE EQUIPMENT TRAINING, EXERCISES In 2015 we have focused on improving traffic Collision protection for pipe routes has been The majority of those employed at the Energy Port safety in the area through: improved along several roads. A comprehensive have participated in different safety-related training • reduced speeds in Skarvik Harbour and replacement of electrical equipment has been carried sessions over the course of the year. A number of Rya Harbour out and earthing has been improved in several areas. larger and smaller exercises have been conducted, The gas recycling facility has been upgraded, based both internally and with other actors. For example, • newly built pavement and improved lighting on the results of a risk analysis. We have improved a full evacuation drill of the entire Skarvik Harbour • speed bumps on Hjärtholmsvägen the bollard arrangement on two of our quays. We was carried out. The company has developed a • regular speed and sobriety checks have modernised and expanded our process control new crisis plan which has been used by the crisis system for operations and monitoring to include management group. FIRE SAFETY assistance systems for gas recycling and nitrogen In 2015 new fire water pumps were introduced at gas production. CONTRACTORS Tor Harbour. A new fire and safety boat agreement The port company co-ordinates hot work permits came into force and containers of foam for the fire FEEDBACK FROM EXPERIENCE: INCIDENTS within the area through a new online permit system. boats arrived. Should an emergency situation arise, In order to maintain a good level of safety, incidents Over the year, the online safety training service there is now improved camera surveillance of the are systematically reported and dealt with. Monitor­ Grönt kort (“Green Card”), which contractors and quays and an improved alarm and alert system. ing is carried out in weekly deviation meetings and employees use, was updated. results are fed back to the stakeholders concerned. OUR SOCIAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 23

An inclusive workplace

Our vision is for Gothenburg Port Authority to be known as a workplace where equality and diversity prevail and where there is no discrimination or abuse. We would like to create an inclusive workplace free of discrimination where we can use our employees’ different experience and skills. We acknowledge and appreciate difference. Our goal is for there to be an equal representation of both sexes in professions where the skills available on the labour market are also distributed evenly between the sexes.

DIVERSITY MUST INCREASE UNEQUAL AND EQUAL We know that 15 per cent of our employees have a Our employees shall have a good knowledge of a few employees do feel subject to abuse or different ethnic background and we have few employees issues of diversity and equal opportunity. We have discriminated against by either their manager or who have a disability. In addition, in some professional held workshops on the theme of “unequal and equal”; employees. Every instance is one instance too categories only one sex is represented. It is difficult a dialogue about human rights, values and treatment. many and we are therefore continuing to work with to recruit to certain positions and this means that All employees are encouraged to take part in different informa­tion initiatives. We encourage our employees diversity has not increased at the pace that we would external events during the year, such as the West to seek support from their manager or from the want it to. Our goal is for there to be equal representa­ Pride Festival. We offer the same employment HR department if they are subject to abuse. tion of both sexes in professions and departments benefits to all of our employees, regardless of sex, where the skills available on the labour market are and we are positive towards and encourage parental NO SALARY DISCRIMINATION also distributed evenly between the sexes. We shall leave. Where possible, we offer flexible working hours. We conduct a salary survey every year which offer a recruitment process that treats all applicants analyses the salaries of men and women. We have equally in the assessment of their skills and suitability, WE ACCEPT NO ABUSE no unjustified differences in salary. Our salaries regardless of sex, gender identification, sexual In our equal opportunities plan we make it clear shall be both equal for both sexes and competitive, orientation, ethnicity, physical ability or religious that Gothenburg Port Authority has a zero tolerance forming the basis for a long-term skills supply. persuasion. policy towards abuse and discrimination, be they Salary differences may not be discriminatory in their For our work on issues of diversity, the Port of towards employees, jobseekers, customers or nature. Salary determination and salary setting Gothenburg has an equal opportunities plan which guests. This applies to everyone who visits our shall contribute to reaching our operational targets. is revised annually and set by the Board. Its objective area of operation. The salaries shall incentivise improvements to the is to present the measures that need to be taken to We have had no reported instances of discrimina­ business’s efficiency, productivity and quality. promote equal rights and prevent discrimination. tion, but we know through our employee survey that OUR SOCIAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 24

How we help reduce exclusion Photo: Saria Dalain Saria Photo:

We shall do what we can to be a part of the solution when it comes to the challenges that our society is facing, both locally in Gothenburg and globally. It is important for us to contribute to a more socially sustainable Gothenburg that has a lower level of exclusion and reduced differences in living conditions between different social groups. Our focus is on making things easier for groups that are at a remove from the labour market. How we succeed and what we do influences many people in society. Asylum seeking engineers at a meeting on internships in November 2015.

SOCIAL REQUIREMENTS FOR In one of the year’s larger procurements – a new Now these words are being put to the test. For those PROCUREMENTS MAKE WAVES port entrance for large goods vehicles, Port Entry refugees who choose to stay here, jobs will be key Over three years, the Port of Gothenburg has deve­ – the port company’s procurement department set to becoming a part of society. We as a port company loped and set out social requirements for procure­ requirements for the creation of jobs for those who need to employ engineers, for example, and are ments. Through these requirements, we have are further removed from the labour market. All of currently exploring the possibility of offering employ­ challenged contractors and suppliers to assume this is in accordance with the City of Gothenburg’s ment to newly arrived engineers. Since 2015 we greater social responsibility. In 2015, it became clear priority targets within the labour market field. The have supported a new project which addresses the that our efforts were making waves. For example, requirement has led to two people being employed important task of offering internships to engineers one of our suppliers has developed a mentorship and by the contractor that was engaged to work on the seeking asylum. We look forward to welcoming field trip programme together with Angered Upper construction of Port Entry. interns to our company. Secondary School, and similar programmes will be introduced in other towns in Sweden. Another OPEN TO THE WORLD supplier has established a grant for schoolchildren The Port of Gothenburg would like to help enable the living in less privileged areas, whereas others have integration of newly arrived refugees coming to our started taking in interns or apprentices. city. Being open to the world is part of Gothenburg’s soul. It is part of the city’s identity. GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 25

Our financial responsibility OUR FINANCIAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 26

Development of Gothenburg’s freight hub ! Did you know? Gothenburg has been In an increasingly globalised world, the Port of Gothenburg has a central role to play in Swedish named Sweden’s best logistics location for trade and industry. With direct connections to most world destinations and frequent departures 14 years in a row. to Europe, the Port of Gothenburg is Scandinavia’s largest freight hub. In order to be successful in our mission of developing this freight hub, good co-operation and satisfied customers are of great importance – as are a stable economy and strong business ethics.

MORE CALLS AT THE CONTAINER TERMINAL RO-RO, FERRIES AND CARS Automobile exports increased at a record In the past year there was increased traffic to and – A BRIGHT YEAR FOR AUTOMOTIVE EXPORTS rate in the second half of 2015. from the Port of Gothenburg, in the form of new 2015 was the year when even more exports of shipping lines involving both direct and transshipment Volvo’s passenger cars left the Port of Gothenburg. routes. Besides a comprehensive feeder network, The export of cars increased at record pace in the by the end of 2015 the Port of Gothenburg had two second half of the year, largely due to Volvo’s new direct routes to Asia per week, one to the USA and model programme. Ro-ro traffic between Belgium even possibilities of travelling to India/the Middle and Sweden developed further when a new shipping East and North Africa. In 2015, we started research line started operating on this stretch. Traffic to into the need for deeper fairways leading into the England showed continued strong development. port, as vessels continue to increase in size. Ferry traffic to both Denmark and Germany was The new construction of the 900 metres of quay stable in 2015. in the container terminal was completed in May. Focus for 2016: Gothenburg Port Authority has invested SEK 440 • Marketing and concept development to further million into the new quay, which is equipped for increase customer value and volumes moving onshore power connections. through the Port of Gothenburg Focus for 2016: • Marketing and co-operation within the shipping cluster • Concept development for new customer segments of all of Sweden’s foreign trade passes through • Continued research into deepening fairways 30% the Port of Gothenburg OUR FINANCIAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 27

NEW LOGISTICS PARK ENERGY – NEW MARKET CONDITIONS CRUISES – CHALLENGES AWAIT FOR THIS There has long been a shortage of logistics spaces CREATE OPPORTUNITIES FAST-GROWING SEGMENT near the port. But now a park with an area of one Half of all crude oil brought into Sweden comes The market for cruises in our region has recently million square metres is emerging – Port of Gothen­ through the Port of Gothenburg. Sweden’s largest stagnated. The port accommodated 50 cruise vessels burg Logistics Park. Over the summer, Gothenburg depot operations also take place here, supplying all over the year. Several ports in our near vicinity invest Port Authority – which owns an area of the territory of western Sweden with diesel and petrol, among in the cruise segment, which intensifies competition. of about 400,000 square metres – got the green light other things. Focus for 2016: to begin development and building on the land, which Having been relatively stable, prices of crude oil • Work on finding a replacement quay for the current is located just under one kilometre from the port. suddenly started to drop dramatically in the autumn cruise terminal in Frihamnen has commenced and Marketing and ground work have already begun and of 2014. At the end of 2015, its price was approximat­ will continue in 2016 moving in is expected to begin in 2017. Over 2,000 ely 70 per cent lower than it had been 18 months new jobs are expected to be created in the new previously. This new market situation has benefited • A strategy study concerning cruise traffic shall be logistics park. both the city’s refineries and storage companies. carried out in collaboration with the City, to identify Volumes increased by 10 per cent during the year. how this segment can develop in future Focus for 2016: Great efforts have been made to increase cost • Continued work to reach strategic tenants efficiency and find smart solutions together with • Development of tailor-made and client-adapted our customers. Capacity in the port increased as a logistics facilities new pipeline to quay 551 was opened. Preem made investments which enabled a doubling in production of renewable fuels. St1 inaugurated their new production facility for bioethanol, and InterTerminals Sweden AB took over the terminal which had been run by Vopak.

Focus for 2016: • Continued efforts to increase cost efficiency within the business sphere • Participation with our customers in different projects with the aim of strengthening ! Gothenburg’s position as energy hub, enabling Did you know? new volumes in future Over 2,000 new jobs are expected to be created by the new logistics park.

Vision of a fully expanded Port of Gothenburg Logistics Park. OUR FINANCIAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 28

Turnover per business area 2015 A stable economy (total SEK 715 million) Energy 30% Containers 26% RoRo/Cars 21% A stable economy and good profitability give Gothenburg Port Authority the Ferries 11% chance to maintain and develop the port’s facilities for the benefit of customers, Property 7% Other 4% owners and Swedish industry. The Port of Gothenburg operates on a Cruising 2% competitive international market. Delivering good value and competitive services is crucial if we are to continue developing Gothenburg’s freight hub. Investments per business area 2015 (total SEK 260 million) A SELF-FINANCED COMPANY The main investments made in 2015: Gothenburg Port Authority is a self-financed compa­ • New construction of quays in the ny and receives no financial support from its owner, container terminal Energy 21% the City of Gothenburg. The company pays group Containers 53% • Reinvestment in existing facilities RoRo/Cars 7% contributions to its owner, where this does not Ferries 3% entail any significant limitation to our ability to • Surface upgrades in the container Property 11% make essential investments or to fulfil our mission. terminal Other 5% • New port entry for large goods vehicles, OUR INVESTMENTS Port Entry The port’s operations are capital intensive and long-term financial governance is of considerable The main investments for 2016: Investments per business area 2016–2026 importance. Every year a ten-year investment plan • Port of Gothenburg Logistics Park (total SEK 4,243 million) is drawn up, which is reported to the owner. Planned – a new logistics centre investments for the coming ten-year period amount • Dredging deposits and future port to SEK 4.2 billion. There will also be additional Energy 26% construction in Arendal investments, which are currently at a research stage. Containers 12% • New port entry for large goods vehicles, RoRo/Cars 8% Port Entry Ferries 1% Property* 36% “ Planned investments for the • Surface upgrades in the container terminal Other** 17% coming ten-year period amount • Reinvestment in existing facilities to SEK 4.2 billion. * Primarily concerns investments in logistics properties ” ** Primarily concerns investments in dredging deposits and the new terminal in Arendal OUR FINANCIAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 29

QUALITY ASSURANCE ! The quality assurance efforts of Gothenburg Port Did you know? Authority shall create the conditions for a strong, We are a self-financed efficient and sustainable Scandinavian freight hub, company with no financial with a focus on creating value for the customer and support from our owner, the City of customer satisfaction. We have a three-pronged Gothenburg. approach in our work: good knowledge of our customers’ needs, the development of efficient processes that create value, and constant improve­ For the continued development of the freight hub, we view maintenance of facilities as more of ment. We use the LEAN approach in our operations an investment in the future than an expense. development efforts. Gothenburg Port Authority’s operations are certified in accordance with ISO 9001 and this certification was renewed in 2015.

LEADERS IN THE SWEDISH PORT INDUSTRY We are well aware of the status of our facilities, thanks to our systematic, regular inspections. In this, we are leaders in the Swedish port industry. There is currently a documented account of how the status of the facilities has developed over the years. With this knowledge, we have every opportunity to plan our long-term maintenance so that measures are put in place at the right time. For the continued development of the freight hub, we view maintenance of facilities as more of an investment in the future than an expense. This requires us to increase our awareness and understanding of the statuses of facilities and develop our skills for managing that knowledge. For the moment, the Port of Gothenburg is experiencing a shortage in facility engineers, which has meant that it has not been possible to fully implement the maintenance and reinvestments planned. OUR FINANCIAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 30

COST-EFFICIENCY Concessions charges from Charges from customers and partners In 2015 we achieved the following: energy goods • New supplier of IT services which offers better quality at a lower price Revenues from • Adapted IT infrastructure for the company’s rents and leases Port charges current mission, which has led to a hardware reduction of 40 per cent • New calls system integrated with the Swedish Maritime Administration’s system, which creates conditions for increased customer benefits and lower costs • New agreement for fire and emergency towing Gothenburg Port Authority preparedness, at a significantly lower cost Revenues and how they are spent • Port tariffs have been frozen for 2016 and we have developed a long-term target for cost efficiency within the company

THE YEAR’S FINANCIAL RESULT Gothenburg Port Authority’s profits amount to SEK 206 million, compared with SEK 150 million for 2014. This financial result was improved upon through a combination of increased revenues Responsibility for (+7%) and keeping costs down. The staffing situation the calling process, Environmental Pipelines and marine in our infrastructure department is and has been traffic information and safety efforts, loading arms and surveillance climate-smart difficult, particularly within the fields of quays and transport concepts ground (facilities). Consequently, planned mainten­ Maintenance of ance and reinvestments have been postponed. This and investment in means that the company’s financial performance quays/terminals Development of Road and rail has improved in the short term through lower logistics land/ infrastructure in the the logistics centre infrastructure costs, lower amortisations for vicinity of the port reinvestments and reduced loan needs. Dredging of the Marketing the Port of harbour Gothenburg’s freight hub OUR FINANCIAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 31

Satisfied customers – big challenges during the year

In this year’s customer survey, the overall assessment for the port company One of Gothenburg Port Authority’s overarching goals is to have MORE SATISFIED CUSTOMERS Gothenburg Port Authority went up from 57 to 61 per cent. However, the port Through an annual online customer satisfaction survey sent as a whole received a lower score. Only 43 per cent gave the port the overall out to just over 200 customers, we learned about our customers’ perceptions of Gothenburg Port Authority, as well as of the assessment of “quite or very good”, compared with 51 per cent in 2013. port as a whole. In 2015 the response rate was approximately 50 per cent. Our target for 2015 was that 60 per cent of our clients would give us the overall assessment of “quite or very BETTER SCORES FOR FOCUS ISSUES PRODUCTION DISRUPTIONS good”, which was reached. Since the survey was last carried out, in 2013, we LEAVE THEIR MARK have primarily worked on seven areas for improve­ For just over six months there have been major ment. Six of these focus areas have received better production disruptions in the company that runs the EXAMPLES OF FOCUS AREAS FOR 2016 scores; one received a worse score. Activities carried container terminal. This has led to long waiting times • Improve attentiveness to operational/everyday out have among other things led to 24 per cent feeling for large goods vehicles and disruptions to shipping requirements and needs that we are working hard to lower call costs, compa­ traffic. These disruptions, combined with outlooks • Improve attentiveness to strategic/long-term red with only eight per cent in 2013. Almost half – on price increases and the level of service, have led requirements and needs 48 per cent – believe that we are attentive to long- to very low values for the terminal, which feed in to • Improve our feedback on customer queries term and strategic requirements, compared with 35 those of the port as a whole. per cent in the previous customer survey. However, During the year, a number of meetings were held • Increase Gothenburg Port Authority’s technical the customers feel that the port is worse value than to find improvements. It is our hope that these will management skills previously, primarily where towboats are concerned. lead to clear results being felt in 2016. • Improve work with customers in conjunction Our work with environmental issues, safety, Based on the results from the customer survey, with maintenance of the facilities marketing and communications generally gain high a large number of issues have been incorporated • Help to significantly improve the overall scores. The marine parts (navigation of the fairways, into 2016’s business and business area plans. assessment of the container terminal quayside depths, management of waste and sludge etc.) also gain positive assessments. And customers of the Energy Port are, as in previous years, so­ mewhat more satisfied than the customers of the other terminals. Overall assessment Percentage of customers who responded “quite or very good”. No survey was conducted in 2014. 65% 58% 57% 51% 61% 43% Gothenburg Port Authority All stakeholders in the Port of Gothenburg 2012 2013 2015 OUR FINANCIAL RESPONSIBILITY GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 32

Strong business ethics are important to us Treating all customers and partners the same, without favouritism towards anyone, and respecting agreements and deals entered into are of great importance to us. As such, we have a zero tolerance policy towards bribes and corruption. This is a question of our credibility. The Port of Gothenburg should be a reliable partner.

CODE OF CONDUCT SINCE 2012 • Relationship to customers and partners MONITORING Our operations involve many people. In order to We shall be a responsible, independent, neutral Every manager is responsible for the content of succeed in our mission, it is important to be and reliable partner. We see marketing and our code of conduct being known and applied by responsible and reliable in our contact with our hospitality as a natural part of developing employees and temporary personnel. The observance different stakeholders. For this reason, a code of relationships and co-operation. The basis for of the contents of the code of conduct shall be conduct was produced in 2012. This gives guidelines hospitality is that it shall be characterised by monitored on an ongoing basis as a natural aspect for how our Board, management, employees and moderation. of ongoing operations. temporary personnel should act in their daily work. Current legislation and the City of Gothenburg’s • Relationship to suppliers PLANNED FOR 2016 ambitions represent a minimum level and should • Review of functions, areas and situations in the We shall be a responsible, reliable and competent something in the code of conduct run contrary to company where there is a heightened risk of purchaser with strong business ethics. As a these, these regulatory frameworks shall take impropriety in behaviour public actor, our operations are governed by the precedence over the code. Swedish Public Procurement Act. We shall have • Develop a plan of action to minimise material risks Our code of conduct features guidelines for the no unhealthy business relationships. • Arrange training on the subject of bribes and following areas, among other things: corruption • Bribes and corruption

57˚ 42’ N 11˚ 56’ E Gothenburg Port Authority’s managers, THE PORT OF SCANDINAVIA employees and others who work on the former’s To find out more, read the full behalf may not offer, pay or accept bribes. code of conduct here: The code of conduct provides Code of Conduct www.portofgothenburg.com/documents GOTHENBURG PORT AUTHORITY guidelines for how everyone in the port company shall act in their dealings. GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 33

Key figures, GRI index and summary of stakeholder dialogue KEY FIGURES GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 34

Key figures

The following summary offers a report on the indicators deemed by us to be relevant in accordance with the current GRI Index (see pages 45-51). The GRI indicator in question is provided in the left-hand column. Measurement and calculation methods and notes can be found in the right-hand column. The years featured are 2012-2015. Beyond the relevant GRI indicators, a number of key figures are also featured, which we have deemed interesting to monitor and report on.

FINANCIAL

GRI Measurement and calculation 2012 2013 2014 2015 Indicator method/notes

Key financial figures

G4-EC1 Net turnover, SEK million 645 627 660 706

G4-EC1 Profit/loss after financial items, SEK million 204 404 274 206

Operating profit, SEK million 214 140 194 245

G4-9 Balance sheet total, SEK million 2,331 2,742 2 ,848 2 ,931 The company’s assets.

G4-9 Equity, SEK million 857 1,202 1,113 1,146

G4-9 Liabilities, SEK million 1,474 1,540 1,735 1 ,785

G4-9 Return on total assets, % 9.4 5.6 7.0 8.5 Calculated from the profit/loss, excluding items affecting comparability.

Equity/assets ratio, % 42.2 39 45.5 46.3

Cash flow from operating activities, SEK million 243 286 230 290

G4-EC4 Financial assistance received from government, 4 ,019 32 586 - 609 Between 2012 and 2014, EU grants have been SEK thousand obtained for the following projects: Motorways of the Sea, Dryport, Food Port and one methanol project. In 2015, a repayment was made in connection with Motorways of the Sea. KEY FIGURES GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 35

FINANCIAL

GRI Measurement and calculation 2012 2013 2014 2015 Indicator method/notes

Key financial figures cont.

G4-EC1 Economic value generated, SEK million: The financial values in the table show the impacts Customers 652 634 667 715 of cash flows in the company. These therefore do not include recorded depreciations and similar. Nor does the table include any possible VAT Economic value distributed, SEK million: impacts. Suppliers -236 -252 -234 -243 Employees -58 -60 -65 -64 Lenders -3 -37 -45 -39 Government (tax written off and national insurance contributions) -25 -36 -22 -45 Shareholders -75 -49 -49 -102

Economic value retained, SEK million: 254 200 251 223

Indirect economic impacts

G4-EC7 Investments, SEK million 127 554 392 260

G4-EC8 Number of people directly employed 8,000 8,000 8,000 8,000 According to an academic study, Lund University. Concerns the Port of Gothenburg’s entire freight hub.

G4-EC8 Number of people indirectly employed 14,000 14,000 14,000 14,000 See above.

Number of degree project placements/interns/ 4 11 16 20 labour market policy programme participants

Production

Planned maintenance, SEK million 101 140 104 97 KEY FIGURES GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 36

FINANCIAL

GRI Measurement and calculation 2012 2013 2014 2015 Indicator method/notes

Range of lines

G4-EC7 Number of direct connections via the 136 138 118 123 Information concerning traffic routes from the Port of Gothenburg shipping lines that call at the Port of Gothenburg (websites).

G4-EC7 Number of direct vessel calls to other parts 8 7 6 6 See above. of the world, automotive and container

G4-EC7 Number of shipping lines calling at the port 23 19 24 24 Information on calls from the terminals, (excl. tankers) which is reported every month.

G4-EC7 Number of train operators in Railport Scandinavia 10 10 8 7 Information from the terminals concerning the rail operators, which is reported every month.

G4-EC7 Number of cruise vessels calling 69 39 73 50 Information retrieved from the calls system.

Volumes

G4-EC7 Containers, TEU* 900,000 858,000 837,000 820,000 Official numbers for the Port of Gothenburg, which are based on data submitted by the terminals.

G4-EC7 Million tonnes of cargo in total 41.7 38.9 37.1 38.2 See above.

G4-EC7 Ro-ro (rolling goods), units 538,000 557,000 549,000 532,000 See above.

G4-EC7 New cars, numbers 163,000 163,000 166,000 214 ,000 See above.

G4-EC7 Energy, million tonnes 22.2 20.4 19.2 21.1 See above.

G4-EC7 Passengers, millions 1.67 1.69 1.8 1.7 See above.

G4-EC7 Containers by rail, TEU 411,000 393,000 406,000 398,000 See above.

G4-EN27 Percentage of containers by rail to 46 51 53 51 the container terminal

* TEU = converted to 20-foot containers KEY FIGURES GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 37

FINANCIAL

GRI Measurement and calculation 2012 2013 2014 2015 Indicator method/notes

Volumes, cont.

Percentage of total import/export respectively, 46/54 46/54 47/53 46/54 Official numbers for the Port of Gothenburg, which full containers are based on data submitted by the terminals.

Swedish market share containers, % 60 59 57 56 Based on data from January-September. Data concerning the Port of Gothenburg is based on official numbers from the port company. Information concerning the remaining ports is based on data from Ports of Sweden.

Swedish market share ro-ro, % 20 21 20 18 See above.

Swedish market share cars, % 18 20 23 27 See above.

Satisfied customer

G4-PR5 Our customers’ overall assessment of 65 57 No info 61 Concerns the customers who answered “quite Gothenburg Port Authority, % or very good” in customer surveys conducted. No survey was conducted in 2014.

Strong business ethics

G4-SO3 Risks related to corruption No info No info No info No info Work on producing this key figure will take place in 2016.

G4-SO4 Communication and training on anti-corruption 118 0 0 0 The training was held in conjunction with the policies and procedures, number of employees launch of our code of conduct in 2012.

G4-SO5 Confirmed incidents of corruption 0 0 0 0 KEY FIGURES GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 38

ENVIRONMENT

GRI Measurement and calculation 2012 2013 2014 2015 Indicator method/notes

Energy

G4-EN3 Electricity, MWh 7,000 7,300 6,600 6,100 Indirect energy consumption per primary energy source. The electricity used is Good Environmental Choice-marked and is supplied by Göteborg Energi.

G4-EN3 District heating, MWh 1,100 1,000 900 1,000 Indirect energy consumption per primary energy source. The district heating has been Good Environmental Choice-marked since 1 July 2014 for buildings 036 and 035 and is supplied by Göteborg Energi.

G4-EN3 Heating of pipes, MWh 2,000 2,000 2,000 2,000 Indirect energy consumption per primary energy source. The heating of pipes has involved the use of biogas in heat production since 1 July 2015 and is supplied by Göteborg Energi.

G4-EN3 Natural gas buildings, MWh 1,600 1,400 1,000 1,100 Direct energy consumption per primary energy source. Biogas has been used since 1 January 2015 and is supplied by Göteborg Energi.

G4-EN5 Energy efficiency in buildings, kWh/m2 No info No info 140 142 Calculated by compiling the electricity, district heating and natural gas heating over the area of the following buildings: 036, 053, 055, 148, 501, 505, 510, 551, 601, 616, 642, 646 and 660. Buildings where tenants have their own energy contracts are not included. The calculation has been made for 2014 onwards.

G4-EN3 Fuel, litres 57,300 61,700 52,000 52,900 Includes diesel and petrol for production vehicles, working vessels and fire pumps. The figures are compiled from supplier documentation from: Gothenburg RORO, Gatubolaget, Preem, OKQ8, Statoil, Shell and St1.

G4-EN3 Fuel, Nm3 5,400 9,300 9,900 8,800 Includes vehicle gas for production vehicles and since 2014 has consisted of biogas. The figures are compiled from supplier documentation from: Gatubolaget and FordonsGas. KEY FIGURES GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 39

ENVIRONMENT

GRI Measurement and calculation 2012 2013 2014 2015 Indicator method/notes

Emissions

G4-EN15 Gothenburg Port Authority’s total emission of 480 460 380 160 Scope 1, in accordance with the GHG protocol. greenhouse gases – direct tonnes of carbon Includes working vessels, production vehicles, heating of buildings and fire pumps at Tor Harbour. dioxide equivalents Documentation of consumption and the emissions factors for fuels and gas heating are retrieved from suppliers (see the above section on energy).

G4-EN16 Gothenburg Port Authority’s total emission 330 300 200 170 Scope 2, in accordance with the GHG protocol. of greenhouse gases – indirect energy, Includes electricity and district heating used in buildings, street lights and the heating of pipes in tonnes of carbon dioxide equivalents the Energy Port. Documentation of consumption and the emissions factors are provided by Göteborg Energi.

G4-EN17 Total emissions of greenhouse gases – other No info No info 168,500 168,700 Includes shipping in Gothenburg Municipality G4-EN19 indirect, tonnes of carbon dioxide equivalents and the terminal companies APM Terminals Gothenburg AB, Gothenburg RORO AB and Logent Ports & Terminals AB and the loading of petrol to vessels in the Energy Port and Gothenburg Port Authority’s business travel. Scope 3, in accordance with the GHG protocol (Scope 1+2 for the terminal companies). Emissions from shipping are calculated by IVL, the Swedish Environmental Research Institute, based on call statistics. A new calculation method has been used since 2014. Business travel documentation is provided by the suppliers.

G4-EN19 Gothenburg Port Authority’s total emissions 970 890 710 480 Scope 1, 2 and parts of Scope 3, in accordance of greenhouse gases with the GHG protocol.

G4-EN21 Sulphur dioxide, tonnes No info No info 330 91 Includes emissions from shipping and is calculated by IVL, the Swedish Environmental Research Institute, based on call statistics. A new calculation method has been used since 2014. The figures are therefore not comparable with the data in previous sustainability reports.

G4-EN21 Nitrogen dioxide, tonnes No info No info 2,200 2,000 See above.

G4-EN21 Particulates, tonnes No info No info 22 11 See above. KEY FIGURES GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 40

ENVIRONMENT

GRI Measurement and calculation 2012 2013 2014 2015 Indicator method/notes

Emissions, cont.

G4-EN17 Carbon dioxide, tonnes No info No info 150,000 150,000 Includes emissions from shipping and is calculated by IVL, the Swedish Environmental Research Institute, based on call statistics. A new calculation method has been used since 2014. The figures are therefore not comparable with the data in previous sustainability reports.

G4-EN21 Hydrocarbons, tonnes No info No info 78 80 See above.

G4-EN21 VOC emissions in the Energy Port, tonnes 2,000 1,900 1,600 1,800 Measurements are carried out by FluxSense AB and include leak detection and qualification of emissions based on identified leaks.

G4-EN19 Percentage of vessel calls in receipt of an No info No info No info 28 The percentage is produced using calling statistics G4-EN21 environmental discount on port tariffs for vessels that have been declared eligible for an environmental discount. The environmental discount was newly formulated for 2015 and information on previous years is therefore lacking.

G4-EN19 Percentage of vessel calls that can connect to 34 30 37 32 The percentage is produced using calling statistics G4-EN21 quayside onshore power supply for vessels that have been equipped for quayside onshore power supply.

G4-EN19 Percentage of large goods vehicles operating in No info No info No info 46 This percentage is produced through an interview/ G4-EN21 the port area of Euro V class or higher study of large goods vehicle drivers entering the Port of Gothenburg in 2015. The study was not conducted in previous years.

Waste

G4-EN23 Gothenburg Port Authority, combustible commercial 34 34 420 390 Waste quantities and their sorting fractions waste, tonnes are provided by Renova and Kretslopp & Vatten. Other quantities and fractions are reported in detail in the business’s environmental reports – see goteborgshamn.se

G4-EN23 Shipping, combustible commercial waste, tonnes 400 300 350 370 Waste quantities and their sorting fractions are provided by Renova. Other quantities and fractions are reported in detail in the waste report conducted for the Swedish Transport Agency. KEY FIGURES GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 41

ENVIRONMENT

GRI Measurement and calculation 2012 2013 2014 2015 Indicator method/notes

Waste, cont.

G4-EN23 Sludge, tonnes 9,700 8,400 7,600 7,400 Includes sludge from the vessels. Documentation is provided by Stena recycling.

G4-EN24 Number of spills to ground outside of 3 2 1 1 “Safety system” concerns reinforced area adjacent safety systems to the water treatment plant. Includes Gothenburg Port Authority’s activities and is based on reporting to the deviation management system.

G4-EN24 Estimated amount, oil products, litres 200 1,100 100 No info See above.

G4-EN24 Number of spills to surrounding water 2 7 4 6 Includes the port area and is based on reporting to the deviation management system.

G4-EN24 Estimated amount, oil products, litres 1,000 80 1,000 135 See above.

Biodiversity

G4-EN11 Port area, total area in hectares No info No info No info 584 Includes the entire port area in the Port of Gothenburg.

G4-EN11 The areas with port operations, area in hectares No info No info No info 217 Includes all operations areas within the Port of Gothenburg.

G4-EN13 Green spaces within the port area, area in hectares No info No info No info 367 Includes Torsviken, Svarte Mosse and Rya Forest. KEY FIGURES GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 42

SOCIAL

GRI Measurement and calculation 2012 2013 2014 2015 Indicator method/notes

Employment

G4-10 Total number of employees 121 130 130 123 of which men 85 91 89 81 of which women 36 39 41 42 of which fixed-term employees 3 6 6 7

G4-10 Temporary employees 20 21 25 29 From an employment agency, only salaried employees. These figures do not include technical consultants or contractors.

G4-10 Number of permanent employees 118 124 124 115 of which men 84 85 83 74 of which women 34 39 41 41

G4-10 Age structure, permanent employees, % under 30 years 8 10 10 8 30 -50 years 49 55 54 60 over 50 years 43 35 36 32

G4-10 Average age 47 45 44 44

G4-LA1 Total number that left employment 13 12 12 15 of which men 9 9 10 13

of which women 4 3 2 2 2012: no data concerning age distribution under 30 years No info 3 1 3 (due to change of payroll system). 30 - 50 years No info 7 7 5 See above. over 50 years No info 2 4 7 See above.

G4-LA1 Employee turnover, % 11.4 6.0 6.3 7.9 Of our permanent employees, 46% were appointed before 01/02/2010 and 64% from February 2010.

G4-LA2 Employee benefits, insurance Through collective agreements, our employees have: Employment group life insurance, health insurance, occupational injuries insurance, salary supplement when on parental leave, readjustment insurance, occupational pension. We also offer an optional group insurance. KEY FIGURES GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 43

SOCIAL

GRI Measurement and calculation 2012 2013 2014 2015 Indicator method/notes

Employment, cont.

G4-LA2 Employee benefits, health and wellness: Health profile assessment 59 0 53 78 Through company health services, our employees Wellness subsidy 41 69 41 57 are offered the chance to check their health and fitness. Employees are able to use up to Sponsorship for start-up fees 6 8 7 10 SEK 2,000 per year for health-related activities. Cycling subsidies 0 6 1 2 Two start-up fees per year are paid for by the employer. The cycling subsidies and subsidised Subsidised public transport 0 45 47 33 public transport form part of our climate compensation. Introduced in 2013.

G4-LA2 Other benefits Cycle servicing, staff cycles (on lease), subsidised lunches, glasses/contact lenses contribution, organic fruit in the workplace.

Employees’ health and safety

G4-LA6 Total absence due to illness, % 3.2 3.8 4.1 4.3 Absences are measured in hours.

G4-LA6 Work-related absence due to illness, % No info No info No info 0.9 Absence due to illness and work-related absence due to illness are calculated from the first day. These measurements were introduced in 2015. Counted as a percentage of the total contracted time for the company. Included in the total absence due to illness above.

G4-LA6 Occupational injuries 3 4 9 7 Occupational injuries due to the physical or psychosocial work environment.

G4-LA6 Occupational illnesses 0 0 0 0 Illnesses examined by a doctor and classed as an occupational illness.

G4-LA6 Fatalities 0 0 0 0

G4-LA7 Number of employees with a high risk of illness No info No info No info 19 According to research from recent years, shift workers run a greater risk of suffering from stress and stress-related illnesses. We have 19 employees who work shift schedules. These measurements were introduced in 2015. KEY FIGURES GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 44

SOCIAL

GRI Measurement and calculation 2012 2013 2014 2015 Indicator method/notes

Skills development for employees

G4-LA9 Training hours per employee No info No info No info No info These key figures need to be developed and no data is presently available.

G4-LA10 Programmes for skills management and lifelong No info No info No info No info See above. learning that support the continued employability of employees and assist them in managing career endings

G4-LA11 Percentage of employees receiving regular No info No info 100 100 Every employee shall have a development review development reviews, % at least once per year with their line manager.

Diversity and equal opportunities

G4-LA12 Diversity indicators among the Board, management and employees: Ratio women/men in total, numbers 35/83 39/84 41/83 42/81 15% of our employees have an international Ratio women/men of managers, numbers 7/15 9/13 10/15 11/14 background. Only a few of our employees have a disability. 34.7% of our employees Ratio women/men of executives, numbers 3/5 4/5 4/5 4/4 are female. Ratio women/men on the Board, numbers 5/10 6/9 6/10 7/8

Equal remuneration for women and men

G4-LA13 The ratio of the basic salary and remunerations * ) * ) * ) * ) * ) Our employees’ basic salary is set by collective of women to men agreement and is equal for both sexes. We apply individual salaries for other categories of personnel. The salary survey carried out in accordance with the Swedish Discrimination Act shows that there are no differences in salary due to a person’s sex.

Non-discrimination

GA-HR3 Number of cases of discrimination and measures taken 0 0 0 0 We have had no reported cases of discrimination between 2012 and 2015. GRI INDEX GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 45

GRI index Standard disclosures

Indicator Description Page Notes

Strategy and analysis

G4-1 A statement from the CEO concerning the strategy for 4 –5 From the CEO addressing sustainability

Organisational profile

Gothenburg Port Authority G4-3 The name of the organisation * ) G4-4 The primary brands, products and services 7, 26–27

G4-5 The location of the organisation’s headquarters ) Amerikaskjulet, Emigrantvägen 2b, Gothenburg, Sweden. * www.portofgothenburg.com

Sweden G4-6 The countries of operation * ) G4-7 Ownership structure and legal form 7

G4-8 Markets in which the organisation is active ) The organisation is locally based in Gothenburg, but is active * on the national and international market with the goal of developing Scandinavia’s largest freight hub.

G4-9 Scale of the organisation 34, 42

G4-10 Number of employees 42 123

All except the CEO. G4-11 Percentage of employees covered by collective agreements * )

G4-12 The organisation’s supply chain ) Our most important suppliers are within the construction and processing * industries (technical consultancies and companies specialising in concrete, construction, piping, welding and diving equipment), as a great deal of the company’s procurement costs concern the construction and maintenance of our infrastructure.

) See notes column * GRI INDEX GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 46

Indicator Description Page Notes

Organisational profile, cont.

G4-13 Significant changes to the organisation during the reporting period 7 New organisation in 2015. concerning the organisation’s size, structure, ownership or its supply chain

Gothenburg Port Authority takes a preventive and risk-minimising G4-14 Concerning whether and how the organisation addresses * ) the precautionary approach approach to its work in issues concerning the environment.

– IAPH – World Ports Climate Declaration G4-15 The organisation’s subscription to external declarations, * ) principles or other initiatives – Appeal for a fossil-free Västra Götaland by 2030 – CSR Västsverige’s Reko Arbetsplats (“Decent Workplace”), Miljöansvar (“Environmental Responsibility”) and Socialt Ansvar (“Social Responsibility”) initiatives – Climate Neutral Now

G4-16 Membership of industry organisations etc. and national or 1 ) Active memberships. international advocacy organisations

Material aspects and boundaries

Gothenburg Port Authority G4-17 Entities included in the sustainability report * ) G4-18 The report’s content and scope 2, 9–10, See sections: Sustainable relations, Key sustainability aspects, 52–53 Summary of stakeholder dialogue.

G4-19 Material aspects 9–10, 52–53 See above.

G4-20 Internal impact 48–51 See GRI index, column: Where the impact occurs/Notes.

G4-21 External impact 48–51 See GRI index, column: Where the impact occurs/Notes.

There are no previous sustainability reports that comply with GRI G4. G4-22 Explanation of changes to information provided in previous reports * ) G4-23 Significant changes to the scope, boundaries or measurement methods 34–44 See column concerning the measurement and calculation methods in the summary of the key figures.

1 ) Aleforsstiftelsen • Bohuskustens vattenvårdsförbund • BPO, Baltic Ports Organization • Cruise Baltic • Cruise Europe • CSR Västsverige • ESPO, European Seaports Organisation Göta älvs vattenvårdsförbund • Hafen Hamburg Marketing e.V. • IAPH, International Association of Ports and Harbors • International Harbour Masters’ Association LTS, Logistik & Transport Stiftelsen • NTM Nätverket för Transporter och Miljö • PIANC, The World Association for Waterborne Transport Infrastructure • SMGF, Society of Marine Gas fuel Maritime Forum • Sweden China Trade Council • Sweden-India Business Council • Swedish Chamber of Commerce in Hong Kong • The Confederation of Swedish Enterprise (Svenskt Näringsliv) Ports of Sweden • Tysk-Svenska Handelskammaren • Västsvenska Handelskammaren • Västsvenska Miljörättsföreningen

) See notes column * GRI INDEX GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 47

Indicator Description Page Notes

Stakeholder relations

G4-24 Stakeholder groups the organisation is in contact with 9, 52–53 See sections: Sustainable relations, Summary of stakeholder dialogue.

G4-25 Identification and selection of stakeholders the organisation 9, 52–53 See above. communicates with

G4-26 The organisation’s approach to communication with stakeholders 9, 52–53 See above.

G4-27 Important issues identified 10, 52–53 See sections: Key sustainability aspects, Summary of stakeholder dialogue.

Information on the report

The 2015 calendar year. G4-28 Reporting period * )

This is the first GRI G4-compliant report. G4-29 Date of the most recent previous report * )

Once annually. G4-30 Reporting cycle * )

Susann Dutt, Quality Manager and sustainability specialist. G4-31 Contact person * ) G4-32 GRI index 45–51 Reported in accordance with the “Core” option.

No parts of this year’s sustainability report have been externally assured. G4-33 Policy and current practice with regard to external assurance * )

Governance, undertaking and engagement

G4-34 Governance structure of the organisation 7 See section: About the Port of Gothenburg.

Ethics and integrity

G4-56 Values, codes and policy 32 Gothenburg Port Authority has had a code of conduct since 2012. See section: Strong business ethics.

) See notes column * GRI INDEX GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 48

GRI index Specific standard disclosures

Key sustainability Indicator Description Page Where the impact occurs/Notes issues*)

Economic effect

Economic result G4-DMA Management of the sustainability aspect 12–13, See sections: Targets and results, A stable economy. 28–30

G4-EC1 Direct economic value generated and distributed 34–35 Internally in the company.

G4-EC4 Financial assistance received from government 34 Internally in the company.

Indirect economic impacts G4-DMA Management of the sustainability aspect 26–30 See section: Our financial responsibility.

G4-EC7 Investments in infrastructure and services 35–36 Society

G4-EC8 Significant indirect economic impacts 35 Society

Impact on the environment

Energy G4-DMA Management of the sustainability aspect 12, 15–17 See sections: Targets and results, Our environmental responsibility.

G4-EN3 Energy consumption within the organisation 38 Internally in the company.

G4-EN5 Energy intensity 38 Internally in the company.

G4-EN6 Reduction of energy consumption 17 Internally in the company.

Biodiversity G4-DMA Management of the sustainability aspect 18 See section: Ecological compensation.

G4-EN11 Operational sites in or adjacent to protected areas 41 In the port area. and areas of high biodiversity value outside protected areas

G4-EN13 Habitats protected or restored 41 In the port area.

) GRI aspects * GRI INDEX GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 49

Key sustainability Indicator Description Page Where the impact occurs/Notes issues*)

Impact on the environment, cont.

Emissions G4-DMA Management of the sustainability aspect 12, 15–17 See sections: Targets and results, Our environmental responsibility.

G4-EN15 Direct greenhouse gas emissions. (Scope 1) 39 Internally in the company.

G4-EN16 Indirect greenhouse gas emissions. (Scope 2) 39–40 Internally in the company.

G4-EN17 Other indirect greenhouse gas emissions. (Scope 3) 39–40 The terminal companies, internally in the company, shipping within the boundaries of the municipality.

G4-EN19 Reduction of greenhouse gas emissions 39–40 The terminal companies, internally in the company, shipping within the boundaries of the municipality.

G4-EN21 NOX, SOX and other significant air emissions 39–40 Shipping within the boundaries of the municipality.

Waste G4-DMA Management of the sustainability aspect 15–17 See section: Our environmental responsibility.

G4-EN23 Total weight of waste by type and disposal method 40–41 Internally in the port company and from shipping.

G4-EN24 Number of significant spills 41 In the port area.

Working conditions

Employment G4-DMA Management of the sustainability aspect 12, 20–21 See sections: Targets and results, Work environment and health.

G4-LA1 Employee turnover 42 Internally in the company.

G4-LA2 Employee benefits 42–43 Internally in the company.

) GRI aspects * GRI INDEX GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 50

Key sustainability Indicator Description Page Where the impact occurs/Notes issues*)

Working conditions, cont.

Employees’ health G4-DMA Management of the sustainability aspect 12, 20–22 Current work environment programme. and safety See sections: Targets and results, Work environment and health, Safety work in the Energy Port.

G4-LA6 Work-related illnesses, fatalities and absence 43 Internally in the company. due to illness

G4-LA7 Employees with a high incidence or high risk of 43 Internally in the company. illnesses that are related to their occupation

Skills development G4-DMA Management of the sustainability aspect 12, 20 Current work environment programme. for employees See sections: Targets and results, Work environment and health.

G4-LA9 Average hours of training per year per employee 44 Internally in the company.

G4-LA10 Programmes for skills management and lifelong 44 Internally in the company. learning that support the continued employability of employees and assist them in managing career endings

G4-LA11 Percentage of employees receiving regular 44 Internally in the company. development reviews

Diversity and equal G4-DMA Management of the sustainability aspect 23 Current equal opportunities plan. opportunities See section: An inclusive workplace.

G4-LA12 Diversity indicators among the Board, management 44 Internally in the company and Board. and employees

Equal remuneration G4-DMA Management of the sustainability aspect 23 Current equal opportunities plan. for women and men See section: An inclusive workplace.

G4-LA13 The ratio of the basic salary and remunerations 44 Internally in the company. of women to men

) GRI aspects * GRI INDEX GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 51

Key sustainability Indicator Description Page Where the impact occurs/Notes issues*)

Human rights

Non-discrimination G4-DMA Management of the sustainability aspect 23 Current equal opportunities plan. See section: An inclusive workplace.

G4-HR3 Number of cases of discrimination and 44 Internally in the company. measures taken

Society

Anti-corruption G4-DMA Management of the sustainability aspect 32 Our code of conduct. See section: Strong business ethics.

G4-SO3 Risks related to corruption 37 Internally and externally.

G4-SO4 Communication and training on anti-corruption 37 Internally and externally. policies and procedures

G4-SO5 Confirmed incidents of corruption 37 Internally and externally.

Product responsibility

Marking of products G4-DMA Management of the sustainability aspect 12, 31 See sections: Targets and results, Satisfied customers. and services (ESI)

G4-PR5 Results of surveys measuring customer satisfaction 37 Customers

) GRI aspects * STAKEHOLDER DIALOGUE GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 52

Summary of stakeholder dialogue – spring 2015:

The areas which our stakeholders raised as priorities in the of resources, reducing the local impact on the environment, stakeholder dialogue were the following sustainability aspects: protection of local plant and animal life, security (for Gothenburg Reducing emissions to the air, sustainability requirements for inhabitants, employees, contractors), a stable economy, developing suppliers, good partners with strong business ethics, co-operation the freight hub, human rights, employee health and work environ­ with customers, complaint handling for the local community, ment, employment conditions and skills development, diversity creating local and regional jobs and growth, reduced consumption and non-discrimination, marketing the freight hub.

Stakeholder group Top four sustainability aspects Focus for the coming year

The Board

Presiding committee All areas are important Skills development The environmental field

Employees

Representatives from six departments 1. Developing the freight hub LNG 2. Co-operation with customers Electrical power supply 3. A stable economy Satisfied customers 4. Employee’s work environment and health Exclusion

Unions

Four union representatives Most areas are important. More satisfied employees (ESI) Issues concerning the safety of employees are Skills development particularly important. STAKEHOLDER DIALOGUE GOTHENBURG PORT AUTHORITY – SUSTAINABILITY REPORT 2015 53

Stakeholder group Top four sustainability aspects Focus for the coming year

Customers

Four different customer constellations 1. Co-operation with customers The traffic and infrastructure situation in (energy, shipping line, terminal companies, brokers) 2. Safety (for Gothenburg inhabitants, employees, and around the port area. contractors) Logistics flows for large goods vehicles. 3. Developing the freight hub 4. Reducing local impact on the environment

Suppliers

Four suppliers Most areas are important Developing the port area. Opening up the water areas for residents.

Public agencies

Three public agencies 1. Reducing air emissions Continue with work on influencing environmental 2. Reduced consumption of resources issues (regional and global perspective) 3. Reducing local impact on the environment 4. Good partners with strong business ethics

Sustainability professionals

Representatives from four companies who Most areas are important. work with sustainability on a daily basis The areas “creating local and regional jobs and growth”, “developing the freight hub” and “marketing the freight hub” are non-issues – they are core activities. Certified in quality (ISO 14001), ISO OHSAS ISO 14001 18001 9001 work environment (OHSAS 18001) and environment (ISO 9001).

Port of Gothenburg, SE-403 38 Gothenburg, Sweden. Phone +46 31 368 75 00. www.portofgothenburg.com Valentin&Byhr • May 2016