AGM to Cap Off Another Successful Year the Vancouver Board of Trade 24-Year Career As President and Ning, and Ultimately, Strengthens Canada’S Global Competitiveness

TUESDAY, JUNE 30, 2015 Register online at boardoftrade.com/events June is National Canadian Electricity Association: Electricity Month The Electricity Imperative The Honourable Sergio Marchi, President and Chief Executive Ofﬁcer, Canadian Electricity Association

“We have been helping lead conversations about transportation since our inception in 1887.” VBOT President and CEO Iain Black, pg. 5 JUNE 2015 • VOLUME 55 • NUMBER 6

THIS ISSUE The Vancouver Board of Trade’s Looking ahead to 2050 · 2 128th Annual Canada expands visa-free transit program · 3 General Meeting

Iain Black reflects on the with RBC Chair, referendum · 5 Kathleen Taylor The art and science of Kathleen Taylor decision making · 6 Chair, RBC Royal Bank Friday, June 26, 2015 Navigating B.C.’s social innovation landscape · 7

Photo highlights · 8 AGM to cap off another successful year The Vancouver Board of Trade 24-year career as President and ning, and ultimately, strengthens Canada’s global competitiveness. CYP and LOT raise is proud to present RBC Board CEO of Four Seasons Hotels and innovation and competitiveness. Join us as Taylor discusses $57,000 for charity · 9 Chair Kathleen Taylor as the Resorts and her current role as Recent policy measures have these issues and much more. luncheon keynote speaker at its the head of Canada’s largest bank. focused specifically on gender In addition, Members are also WLC partners on new 128th Annual General Meeting on There now seems to be con- diversity, with new “comply or invited to attend the business policy report · 11 June 26. sensus amongst business leaders, explain” disclosure requirements portion of the AGM earlier that As the first female Chair of a governments and regulators re- being adopted by many provinces. morning, where new bylaws will @boardoftrade major Canadian bank, Taylor’s garding the critical role of diversity However, increased diversity be adopted and 2015-16 Chair remarks will focus on “Accelerat- of thought and perspective plays overall is not coming fast enough Tim Manning will officially be /VancouverBoardofTrade ing Canadian competitiveness in enhancing board effectiveness. and more action is needed to sworn in. boardoftrade.com through leadership in diversity,” Diversity helps drive better de- break down the barriers that will For more information, visit drawing upon stories from her cision-making, succession plan- allow diversity to contribute to boardoftrade.com/AGM.

Your Airborne Office LAS offers complimentary Wi-Fi aboard its Learjet 75s. With personal touchscreens, fold-out tables, and a bulkhead-mounted flat panel screen, you’ll stay connected and productive in the air.

hours7days 604-272-8123 | 1-877-399-8123 www.londonair.com 2 events and speakers Sounding Board June 2015 Looking ahead to the year 2050 Global futurist from Oxford University to share insights at VBOT

The Vancouver Board of than 300 top researchers focused the Government of France and including his most recent works, Trade is pleased to be hosting on the big looming issues of the nominated Global Leader of To- The Butterfly Defect: How glo- global futurist, Ian Goldin, Di- next 100 years. morrow by the World Economic balization creates systemic risks rector of Oxford Martin School Don’t miss this opportunity Forum. He has extensive private and what to do about it and Is at the University of Oxford, on to hear Goldin’s perspectives on sector experience, including as the Planet Full? June 22. the extraordinary transforma- an independent non-executive Join us for a thought-provok- In his remarks, Goldin will tion occurring globally and the director for a number of listed ing discussion and fresh insights focus on key global issues af- most pressing challenges of the companies. on the key issues that will shape fecting our common future and 21st Century. His observations His non-profit engagements our future, impact businesses what we need to do to meet will include how key drivers include as a trustee of Comic of all sectors and create new these challenges. of change such as technology, Relief, the Overseas Devel- leaders of tomorrow. As a renowned thought demographics and globalization opment Institute and other Registration for this event leader, Goldin heads a unique will shape the next 25 years. charities. is now open at boardoftrade. Professor Ian Goldin, Director, interdisciplinary group of more Goldin has been knighted by He is the author of 19 books, com/events. Oxford Martin School, University of Oxford

eventsevents calendarcalendar update update The electricity See our full events calendar at boardoftrade.com/events imperative

Wednesday, June 17, 2015 Monday, June 22, 2015 friday, June 26, 2015 CEA President to address VBOT as part of From rights to results: the World in 2050: the vancouver Board of Forum discussing the new drivers of change and trade’s 128th aGM with National Electricity Month reality for aboriginal Opportunity rBc chair, Kathleen taylor Join The Vancouver Board of relations presented by cn 11:30 a.m. – 2 p.m. Business Portion Trade on June 30 as the Honour- 7 a.m. – 12:30 p.m. able Sergio Marchi, President and Professor Ian Goldin, Director, 10 – 11:30 a.m. Bob Rae, Senior Partner, Olthuis Oxford Martin School, University Keynote Luncheon CEO of the Canadian Electricity Kleer Townshend; Chair, First of Oxford 11:30 a.m. – 2 p.m. Association, outlines some of the Nations Limited Partnership compelling challenges facing our Hyatt Regency Vancouver Accelerating Canadian nation’s electricity industry. Chief Roger William, Chief, Xeni — Regency Ballroom competitiveness through Electricity powers our homes, Gewt’in First Nation, and Vice 655 Burrard Street leadership in diversity Chairman of Tsilhqot’in National offices, factories, institutions, and Presenting Sponsor: Kathleen Taylor, Chair, Royal economy. But rarely do we give a Government Port Metro Vancouver Bank of Canada second thought to the complex SESSION 1: The Fairmont Hotel Vancouver infrastructure that underpins the Empowering First Nations Tuesday, June 23, 2015 900 West Georgia Street electricity system. We largely take Sergio Marchi, President and CEO, through business partnerships small Business council Presenting Sponsor: electricity for granted — “out of Canadian Electricity Association SESSION 2: summer social: RBC Royal Bank site, out of mind.” That attitude Perspectives on First Nations lawn Bowling Community Sponsor: quickly changes when our lives In his remarks, Marchi will development Port Metro Vancouver 5 – 7 p.m. are turned upside down due outline why our country needs SESSION 3: the results of something like an reliable electricity to grow and Stanley Park Lawn Bowling Club Collaboration between extreme wind storm. prosper, while discussing the 2099 Beach Avenue Tuesday, June 30, 2015 businesses and First Nations canadian electricity We need to pay closer atten- consequences at stake if we don’t SESSION 4: association: the tion, and we need to do it now. reinvest today, to ensure our Wednesday, June 24, 2015 The William Decision and its electricity Imperative The reality is, all over Canada children have the same reliable implications on B.C. business united cpa: Why it’s good governments have postponed the system our parents built for us. 11:30 a.m. – 2 p.m. and First Nations for business hard decisions and have under- Marchi was appointed Presi- The Honourable Sergio Marchi, The Fairmont Waterfront 11:30 a.m. – 2 p.m. invested in that infrastructure dent and CEO of the CEA in President and Chief Executive — Waterfront Ballroom year after year, hoping to get by for February 2015. Prior to that role, Richard Rees, CPA, FCA, Officer, Canadian Electricity 900 Canada Place Way just a little while longer. They, and he served as a Toronto city coun- President & CEO, Chartered Association regulators alike, worry about the cillor, a federal MP, and a cabinet Title Sponsor: CN Professional Accountants of BC Four Seasons Hotel Vancouver Supporting Sponsors: FortisBC, (CPABC) costs of the investments and its minister in three key portfolios: — Park Ballroom SFU Beedie School of Business, impact on the price of electricity. international trade, environment; The Honourable Andrew Teck, Vancity 791 West Georgia Street Cost of course is a legitimate and citizenship and immigration. Wilkinson, Minister of Advanced Community Sponsors: Aquilini concern. However, we must also After voluntarily leaving the Education, Province of British Investment Group, New Gold, shift the conversation to the political arena in 1999, Marchi Columbia TransMountain June is National value of electricity, since much of was appointed Canadian Ambas- Community Engagement Partner: The Fairmont Hotel Vancouver Canada’s electricity infrastructure sador to the World Trade Orga- Public Works and Government — Pacific Ballroom Electricity is near the end of its life cycle. It nization and the United Nations 900 West Georgia Street Services Canada must be renewed, replaced, and in Geneva, where he served for Media Partner: The Globe and Mail Month! modernized. This will require an five years. investment of $350 billion over For more information on this the next 20 years, according to event, or to purchase tickets, visit the Conference Board of Canada. boardoftrade.com/events. What speaker, topic or issue do youWOMEN’S want explored? We’ll look into it. E-mail: [email protected] Missed last month’s Sounding Board? ® Read past issues online at boardoftrade.com/soundingboard register now at boardoftrade.com/events CIRCLE June 2015 Sounding Board member news 3 Canada announces expansion of visa-free transit Changes to China Transit Program to bring increased air service and jobs to B.C.

Vancouver International “The expansion of this program Airport (YVR) welcomed an an- means more traffic through these nouncement by the Honourable two major airports, more revenue Chris Alexander, Canada’s Citizen- for both our national and local ship and Immigration Minister, economies and potential growth on May 19 to expand Canada’s in new destination routes, jobs China Transit Program to include and business and tourism con- Tokyo and Seoul — and the federal nections.” government’s commitment to look The announcement was met at expanding to further cities in with support from the Govern- China. ment of British Columbia, given The China Transit Program the important role tourism plays allows Chinese nationals to transit in B.C.’s economy. through approved Canadian air- “Tourism in B.C. is booming ports, like YVR, en route to the and accounts for 4 per cent of the U.S. without needing a Canadian province’s total GDP,” said Naomi visa. The China Transit Program is Yamamoto, B.C.’s Minister of State currently available to passengers for Tourism and Small Business. departing from Beijing, Guang- “In 2014 we saw overnight entries zhou, Shanghai, Hong Kong, from China alone up 26.2 per Manila and Taipei. The expansion From left to right: David Goldstein, President and CEO, Canadian Tourism Commission; Gerry Bruno, VP of Government Affairs, YVR; cent compared to 2013. Ongoing now includes Chinese nationals Chris Alexander, Canada’s Minister of Citizenship and Immigration; Craig Richmond, President and CEO, YVR; and Alice Wong, Canada’s expansion of visa-free transiting departing from Tokyo and Seoul. Minister of State for Seniors after Minister Alexander announced the expansion of the China Transit Program on May 19, which is set to programs improves air access for “This is huge step in the right bring increased air service and jobs to B.C. Submitted photo our tourism industry as well as direction for YVR, British Co- secures flights between YVR and lumbia and Canada. The expan- “We will continue to work Expanding the program to “Our government is pleased to emerging tourism markets in Asia.” sion of the China Transit Program closely with Citizenship and Immi- other Chinese cities could gener- expand the China Transit Program There are more than 19,200 will make YVR more attractive gration Canada, Canadian Border ate an additional 50 flights a week in order to encourage more tourism-related businesses in B.C., to transiting travellers and ulti- Services Agency and our other between China and the Americas Chinese passengers who meet and more than 17,000 (almost 93 mately increase YVR’s air service industry partners to progressively through Vancouver, resulting in an eligibility requirements to transit per cent) are small businesses. In and passenger growth,” said Craig expand visa-free transit to the U.S. additional 2,800 jobs and $167.5 through Vancouver International 2013, the tourism sector employed Richmond, President and CEO of and eventually between Asia and million in GDP to the B.C. economy and Toronto Pearson Airports,” 132,200 British Columbians, or one Vancouver Airport Authority. Latin America.” over the next five years. said Alexander. in every 15 jobs in B.C.

TICKETS FortisBC awards celebrate FROM $26 energy conservation in business Season Sponsor

By Sarah Smith company has upgraded to LED lights in all their restaurants and dishes are washed with low-flow spray Retirement Concepts came out on top for effi- nozzles. To increase energy savings even further, ciency in a commercial project at FortisBC’s recent many restaurants upgraded to high-efficiency fryers Efficiency in Action awards. The company won an and ovens, receiving more than $27,000 in incen- Efficiency in Action award for upgrading 17 boilers tives from FortisBC’s Efficiency a la Carte program. to 90 per cent-efficient condensing models with Quadra Homes’ new Yorkson Creek develop- help from a $120,000 incentive ment in Langley took away the from FortisBC. prize for energy efficient large Our bi-annual Efficiency in multi-family project. The complex Action awards provides an op- was specifically designed to be portunity for us at FortisBC to high-efficiency, which will make acknowledge the hard work of it easy for homeowners to save our partners in sustainability. Ac- energy and keep their utility bills colades were given for exceptional low. The more than 300 three- Howard Family Stage energy savings in residential de- and four-bedroom townhomes velopments, as well as commercial are equipped with top of the line and industrial initiatives. energy-saving products, such as When Retirement Concepts on-demand water heaters and made the switch, they saw high-efficiency gas furnaces. As a results. They estimate savings Sarah Smith, Director of Energy Efficiency result, all units reached a coveted of 500 gigajoules of natural gas and Conservation, FortisBC ENERguide rating of more than 80. per year, which is enough to FortisBC is committed to heat approximately eight Lower Mainland homes working with our customers to help them save for a year. More importantly, it helped keep their energy and adopt innovative, energy efficient tech- residents as cosy as possible — as the new boilers nology. For our business customers, this reduces heat their domestic hot water much faster and have operating costs and shrinks their environmental the capacity to always meet hot water demand. footprint. In our foodservice category, White Spot was For a full list of the winners, and to find out how the winner. Across B.C. and Alberta, White Spot to take advantage of FortisBC’s rebate programs, On Stage to September 26 Season Brochures at all outlets Media has shown its dedication to the environment. The visit fortisbc.com/commercialawards. bardonthebeach.org • 604-739-0559 Sponsors 4 chair’s message Sounding Board June 2015 The view from here

By janet austin half years and ask the question, PUBLISHER: Business in Vancouver Media Group “How can we most benefit our EDITOR: Greg Hoekstra, 604-640-5450 “Coming together is a beginning. Members?” AD SALES: Katharine Wilson, 604-608-5118 Keeping together is progress. Iain’s enthusiasm has also

As the official publication of The Vancouver Board of Trade, the Sounding Board Working together is success.” proved to be infectious amongst newspaper provides analysis and discussion of regional and national issues – Henry Ford the rest of the staff. During my facing the business community, along with input from member companies, allowing them to raise their profile in the business community. year as Chair, I’ve been so im- Sounding Board is published 12 times per year by Business in Vancouver Media Teamwork. It’s a word that pressed by team we have in place Group in partnership with The Vancouver Board of Trade. generates a great deal of discus- and their consistent “can-do” Sounding Board is read by leading business executives and their employees. The sion in business circles. attitude. This is a small group paper has a primary circulation of 12,500 and a conservatively estimated total readership of 37,500. Everyone wants to know what that, through teamwork, helped the secret is to building a suc- organize and execute 142 events Janet Austin, 2014-15 Chair, ABOUT THE VANCOUVER BOARD OF TRADE The Vancouver Board of Trade is Vancouver’s chamber of commerce. Since 1887, cessful team. How do you attract in our last fiscal year with more The Vancouver Board of Trade The Board of Trade has been an active proponent of business in Vancouver. The the best team members? How do than 23,000 attendees! We often World Trade Centre Vancouver is the international division of The Vancouver Board of Trade and is affiliated with more than 300 WTCs worldwide. you motivate those individuals boast about being the most hard work that our organization to perform? How do you foster a active business organization in poured into the Better Transit OUR MISSION STATEMENT and Transportation Coalition. The Vancouver Board of Trade works in the enlightened interest of its members collaborative environment? Western Canada, but in fact, as to promote, enhance and facilitate the development of the region as a Pacific The past year has been a far as we can tell no other busi- Although we won’t know the centre for trade, commerce and travel. rather unique experience for me, ness organization anywhere in results of the vote for another OUR BASIC PRINCIPLES because I’ve had the opportunity the country has as many events few weeks, I’d like to say that our The Board of Trade believes that the market system is the only system that to work closely with not one, but and activities for its Members as board of directors is very proud works effectively in the allocation of scarce economic resources for efficient and stable economic growth and job creation. The Board of Trade recognizes the three high-functioning teams. we do – including our provincial that The Vancouver Board of imperfections of the market system and supports the need for publicly provided The first, of course, is the and national counterparts. Trade took such a public stand services such as social services, health services and public education. The Board supports the philosophy of less government involvement in the business sector dedicated team at YWCA Metro We’re also fortunate to be to encourage investment in the and believes that governments should not do what can be done in whole or in Vancouver, where I serve as the guided by such a skilled and long-term health of our region. part by the private sector. CEO. The second is the team diverse group of executives on Regardless of the outcome, PUBLICATIONS MAIL AGREEMENT No. 40011551 of 35 senior business leaders our board, which includes three that’s the kind of leadership The Vancouver Board of Trade, World Trade Centre Suite 400, 999 Canada Place who join me on The Vancouver dozen of the most talented busi- and advocacy that our Members Vancouver, B.C. V6C 3E1 Board of Trade’s board of direc- ness leaders in Greater Vancou- expect from us. (Read Iain Black’s [email protected] tors. The third is The Vancouver ver who volunteer their time to reflections on the referendum Board of Trade’s staff, who bring oversee our operations. on page 5). BOARD OF DIRECTORS 2014-2015 to life the speaker events, public At the core of this group is From a personal standpoint, EXECUTIVE COMMITTEE policy initiatives, and Member the Executive Committee, who I’m also very proud of the work Chair Janet Austin Chief Executive Officer programs that make this organi- I’ve spent many hours working of our Women’s Leadership YWCA Metro Vancouver zation unlike any other chamber with over the past 12 months and Circle over the past 12 months, Senior Vice-Chair Tim Manning Regional VP, Commercial Financial of commerce in North America. have learned a great deal from. led by current Chair Jill Schnarr. Services So, what’s the common de- This includes incoming Chair As you’ll read in Jill’s article on RBC Royal Bank Vice-Chair Robin Hemmingsen nominator between those three Tim Manning, along with Robin page 11, our organization played Dean very different groups of people? Hemmingsen, George Cadman, a pivotal role in the creation BCIT School of Business Secretary-Treasurer George Cadman, QC What makes them all exceptional Jon Schubert, Robin Silvester, of a new Action Plan that was Shareholder in their own ways? Elio Luongo, John Nightingale, submitted to government last Boughton Law Corporation Finance and Audit Committee Chair Jon Schubert The answer is passion, pride Tracey McVicar, and Elise Rees. month, which will help increase Jon Schubert Consulting in a job well done, and a deep- the economic contribution of Policy Council Chair Robin Silvester President and Chief Executive Officer rooted belief that their work The rear-view mirror women across B.C. Port Metro Vancouver is helping to build a stronger, As my term as Chair draws to We have become a strong Immediate Past Chair Elio Luongo Canadian Managing Partner, Tax healthier, more vibrant com- a close, a number of people have voice for diversity and inclu- KPMG LLP munity. started asking me what I’m most sion in the business community, Member at large John Nightingale which is a topic I’m passionate President and Chief Executive Officer In many cases, I find that’s proud of. To be honest, I’m not Vancouver Aquarium what motivates teams the most. sure there is any one moment about. What’s more, I know that Member at large Tracey McVicar It’s seeing the fruits of their labour or event that stands out as the my successor, Tim Manning, Partner CAI Capital Management Company and knowing that their hard work pinnacle of my term. Instead, I plans to build on that work in Member at large Elise Rees has helped to make a difference. like to think of the past year as 2015-16 and ensure that The Partner, Transaction Advisory Services Ernst & Young LLP a steady and consistent climb, Vancouver Board of Trade is an President and CEO Iain Black A final thank-you with rewarding vistas along the organization that models that in The Vancouver Board of Trade way. everything that we do. BOARD OF DIRECTORS Given that this is my final Penny Ballem City of Vancouver message as Chair, I’d like to begin I’m happy to report that we I hope you’ll join us on June Lara Dauphinee Fiore Financial Corporation, Fiore Group with one last thank-you to The have put another solid financial 26 for our 128th Annual General Maninder Dhaliwal Pacific Autism Family Centre Foundation Vancouver Board of Trade’s staff, year on the books, which has Meeting, where a very special Mary Anne Davidson Acciona Infrastructures Canada Christine Day Luvo Inc. and in particular, President and allowed us to further build up announcement will be made Michael Dervish Scotiabank CEO Iain Black. Working along- the cash reserves of our organi- by Tim on this very topic, fol- Anne Giardini Simon Fraser University Calvin Helin Orca Spirit Publishing & Communications side Iain for the past 12 months zation. Looking ahead, we are lowed by remarks from RBC Craig Hemer Boyden Global Executive Search has allowed me to witness first- now working on an investment Chair Kathleen Taylor — the first David Hoff Ledcor Terry Hui Concord Pacific Developments Inc. hand the unwavering commit- plan to shelter us from any future female Chair of a major Canadian Moray Keith Dueck Auto Group ment he has to this organization. economic storms. This will help bank — on how leadership and Lori Mathison Dentons ensure that we’re around for Sarah McCullogh Spectra Energy Since taking on the role of diversity can accelerate Canadian Sacha McLean The McLean Group CEO in October 2011, Iain has another 128 years — and that we competitiveness. Registration is Evi Mustel Mustel Group proven himself to be the right can advocate strongly on behalf now open at boardoftrade.com/ Gordon Nelson Rogers Communications Group Jatinder Rai Response Advertising Inc. person for the job time and time of Greater Vancouver’s business AGM – hope to see you there! Haroon Rashid Wipro Technologies again. He’s motivated, analytical, community even in times of eco- Dr. Mark Schonfeld Langbury Holdings Lorne Segal Kingswood Properties Ltd. and above all else, curious. It’s nomic strife, when arguably our Janet Austin is 2014-15 Chair Dennis Skulsky BC Lions Football Club that curiosity that has driven him Members will need us the most. of The Vancouver Board of Trade. Denise Turner Bravura Business Solutions Inc. Faye Wightman FLW Consulting and Management to really delve into this organiza- I also think it’s worth high- She also serves as CEO of YWCA tion over the past three-and-a- lighting the countless hours of Metro Vancouver. June 2015 Sounding Board interview with the CEO 5 Iain Black talks transportation referendum

Since December 2014, The Van- Q: What was the coalition’s Q: Was it tough to draw up a The Vancouver Board of Trade’s couver Board of Trade’s President basic strategy? campaign plan for this effort? Membership residing in the City of and CEO Iain Black has served as Our campaign was very sepa- The biggest challenge is the Vancouver, itself, we have to reflect one of four co-chairs of the broad- rate from the Mayors’ Campaign. mindset of our citizens. Culturally, and engage with our Members est, most diverse collections of They had a budget of several as Canadians, we historically don’t and sponsors as to how to best organizations in B.C.’s history: the million dollars to work with, while engage on an issue by issue basis represent them should another Better Transit and Transportation we had to raise money in a hand- to decide public policy, and when opportunity like this arise. Coalition. to-mouth manner within the faced with a referendum most Q: What will happen to the His fellow co-chairs included membership of the coalition. Our often use them as instruments of BTTC (the coalition) now? the CEO of the David Suzuki campaign was in support of (but “protest”, not instruments of “prog- It’s clear that no matter the Foundation, the B.C. head of independent from) the Mayors’ ress”. So, from the outset, we have outcome there is a need to con- Unifor (the largest private sector campaign, essentially supporting been trying to take our citizens out tinue the dialogue on transit and union in Canada) and a VP from their larger efforts with targeted of their conceptual comfort zone. transportation, and that there UBC’s Alma Mater Society. efforts to our respective constitu- This is unlike, say, California, where is a benefit from doing so from Together they formed and jointly encies (in The Vancouver Board of large infrastructure projects (like a multi-disciplined standpoint. lead a unique and unprecedented Iain Black, President and CEO, Trade’s case, by reaching out direct- the Mayors’ Plan) are quite com- We will almost certainly keep the coalition with a single and highly The Vancouver Board of Trade ly to Members via email, Sounding monly voted on – though with a entity intact, and will probably complex objective: to secure a Board, etc.). We also made a point two-year window before a balloting meet over the summer to deter- “YES” vote in the referendum re- Remarkably well, actually. We to wherever possible illustrate the period (vs. 75 days), and with $2 mine any changes to our format garding increasing PST within the kept things as transparent and diversity of the membership of the million of privately-raised money or leadership to reflect a revised, region by half a percentage point open as possible, which let us iden- coalition by using different spokes- (vs. a small fraction of that). go-forward focus. in order to fund a fundamental tify areas of concern early, so they people, etc. Q: Is there an obvious lesson to Q: Do you have any regrets expansion of transit and trans- didn’t become areas of conflict. Q: What were some of the be learned from this? about involving the Board of portation services articulated by We had to learn some nuances as surprises? Most certainly. It is clear from Trade in the referendum? mayors of the region. to how to work together, certainly, How quickly the coalition the dozens of conversations we had None whatsoever. We have With the voting period now but having a common objective is formed and got off the ground. during the campaign that there is a been helping lead conversations over and no result known at press a powerful way of bringing people While we didn’t know what we need for a regional business voice. about transportation since our time, he reflected on some key together in a focused and passion- were working with (re: the ques- There were so many great, strong inception in 1887. Wherever we questions from the experience and ate manner. My sincere respect for tion and taxation method) until voices from our business commu- go from here, and regardless of the the impact of the vote result. our co-chairs and central team is mid-December, we subsequently nity throughout Metro Vancouver referendum results, our Members Q: Given we are often on op- very high and I believe these new accomplished more in the fol- during this effort, but the organiza- can be confident that if there is posite sides of issues with some relationships will improve dialogue lowing six weeks to get organized tional overlap was obvious both in a significant conversation about of the groups represented by the and help tone down rhetoric on and focused than a traditional terms of geography and industry, transit and transportation in Metro other co-chairs, how well did the other important issues where we election campaign does in six and there was no obvious regional Vancouver, that The Vancouver coalition work together? don’t agree. months. voice. With only 45-50 per cent of Board of Trade will be at the table.

FROM RIGHTS TO RESULTS: FROM RIGHTS TO RESULTS: ForumFROM discussing RIGHTS the new TO RESULTS: Forum discussing the new

Presented by: realityForum for Aboriginal discussing relations the newPresented by: reality for Aboriginal relations Wednesday, June 17, 2015 | 7:00 a.m. – 12:30 p.m. Wednesday, June 17, 2015 | 7:00 a.m. – 12:30 p.m. The Fairmont Waterfront, 900 Canada Place Way Presented by: The Fairmontreality Waterfront, 900 forCanada PlaceAboriginal Way relations Wednesday, June 17, 2015 | 7:00 a.m. – 12:30 p.m. The VancouverThe BoardFairmont of Trade’s Waterfront, fifth annual 900 Canada Aboriginal Place Opportunities Way Forum will emphasize and explore the critical relationship between aboriginal issues and economic development in B.C., in a current context, taking into account the William Decision. session 1 session 2 Empowering First Perspectives on First More than ever, businesses today need to partner with First Nations groups in Nations through business Nations development order to realize the full potential for economic growth. partnerships To help facilitate the conversation, and improve aboriginal relationships with the session 3 session 4 business community, the 2015 Aboriginal Opportunities Forum will focus on Collaboration between The William Decision and helping businesses understand the complex rights and opportunities surrounding businesses and First its implications on B.C. First Nations territory, featuring some of the top experts on the subject from Nations business and First Nations government, aboriginal, and business backgrounds.

Title Sponsor: Supporting Sponsors: Community Sponsors: Community Engagement Partner: Media Partner:

CANADA

boardoftrade.com/aboriginal 6 guest column Sounding Board June 2015 The art and science of effective decision making

By Ross Roxburgh and no need to consult. The formed as it can be. So what is where multiple generations are next three decision making ap- it that the coach can provide, involved; The pace of change in British proaches each have the leader while being respectful of the Improved ability by the orga- Columbia is palpable, now fore- retain the right and intention leader’s clear accountability for nization to work more effective- cast to lead provincial econo- to make the decision; what decision making? ly at the individual, team, unit or mies with lower unemployment changes is the degree at each Recent research by the Con- division and organization level; and continued steady growth. level to which the leader seeks ference Board of Canada high- Conscious effort to ensure But growth and change carry input, from one or several in- lights several key points related that culture change becomes both opportunities and risks. dividuals, time spent exploring to coaching in North American part of the organization How can B.C.’s business leaders suggestions, reviewing possibil- organizations. One of the most mindset; and ensure they are making the right ities, building on ideas and de- important is that coaching is in- A more agile and resilient decisions that will generate veloping a consensus while still creasingly being used by leaders organization as other leaders lasting prosperity? making the final decision. In the to improve decision making position and manage the re- Leadership today is more fifth approach, the decision is skills, delegation, focus and quired changes. important than ever, as uncer- made with all key stakeholders stress reduction, as well as to These ideas are intended to tainty and change become the through a consensus-building develop a broad range of busi- promote further thinking and only certainties. Leaders are Ross Roxburgh, Executive Director, process. ness skills and competencies. are in no way either complete challenged to position their or- The Niagara Institute Therefore, the decision re- Equally important is that or prescriptive. The Confer- ganizations for success in what garding how to make a decision clear results can be linked di- ence Board of Canada’s Niagara has been described by author hallmarks of their approach are becomes key. rectly to successful coaching Institute offers programs that and social scientist Bob Johan- the two primary pillars: first, While the model is a useful relationships. enhance the quality of leader- sen as a “VUCA” world (filled who is responsible for making one, leaders are also choosing to So, how might business ship in public and private sector with volatility, uncertainty, the decision; and second, integrate the model with other leaders integrate coaching organizations, as well as custom complexity and ambiguity). whether the decision will be approaches in order to develop into their approach to decision and advisory services, and ex- While much is unknown and a shared one or not, based on a broader range of options making? Or, stated differently, ecutive coaching. flux and shift become the new the degree to which the leaders when challenged with making where might their decisions For more information on the norm, one thing remains central consult and where the ultimate critical decisions. One of the be strengthened and include Niagara Institute, visit niagara- to the leader’s role: decisions accountability lies. fastest emerging sources of such overall impact on the organiza- institute.com. For references must often be made with in- Based on their model, deci- support is professional coaches. tion? Again, Conference Board and further reading, visit dis- complete data and only partial sion styles are displayed along Our experience has shown of Canada research reveals some coverylearning.com. information. a continuum, at one end the that over the past few years, of the areas in which leaders can Ross Roxburgh is Executive Over the years, Discovery leader relies on his or her judge- insightful leaders are utilizing thoughtfully integrate coaching, Director of The Niagara Institute, Learning Inc. has been a central ment, based on an understand- coaching expertise to ensure including: a not-for-profit foundation and source for evidence based thinking of the situation, confidence that their approach to making Better management of ap- division of the Conference Board ing and decision making. The in having all of the information important decisions is as in- proaches to complex issues of Canada.

The World in 2050: The Vancouver Board of Trade’s Drivers of Change and Opportunity 128th AGM Monday, June 22, 2015 | 11:30 a.m. − 2 p.m. with RBC Chair, Kathleen Taylor Hyatt Regency Vancouver, 655 Burrard Street, Vancouver Friday, June 26, 2015 | The Fairmont Hotel Vancouver Business Portion: 10:30 – 11:30 a.m. | Lunch and Keynote 11:30 a.m. – 2 p.m. Professor Ian Goldin Director, Oxford Martin School, University of Oxford Acclerating Canadian competitiveness through leadership in diversity The Vancouver Board of Trade is pleased to be hosting global Kathleen Taylor, Chair, Royal Bank of Canada futurist, Ian Goldin, Director, Oxford Martin School at the University of Oxford. Professor Goldin will share his perspectives There is consensus amongst business leaders, governments on the extraordinary transformation occurring globally and the and regulators as to the critical role of diversity of thought and most pressing challenges of the 21st Century. His observations perspective plays in enhancing board effectiveness. Diversity will include how key drivers of change such as technology, helps drive better decision-making, succession planning, and demographics and globalization will shape the next 25 years. ultimately, strengthens innovation and competitiveness. Join us for fresh insights on the key issues that will shape our Join RBC Board Chair Kathleen Taylor as she addresses this topic, future, impact businesses of all sectors and create new leaders of drawing on stories and insight from her leadership journey as tomorrow. President and CEO of Four Seasons Hotels and Resorts, and as Chair of Canada’s largest bank.

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boardoftrade.com boardoftrade.com June 2015 Sounding Board program news 7

Navigating B.C.’s social innovation landscape Small Business Council hosts panel discussion on the rise of social enterprise

By Anthony Taylor they spend their money. People want to make purchases that On May 21, the Small Business make a difference. As a result, the Council hosted a panel discussion transaction between business on social innovation as part of B.C. and its customers is taking a new Social Enterprise Month. form. We see investors starting to The discussion featured the think the same way. Organizations Honourable Michelle Stilwell, and individuals are interested in B.C.’s Minister of Social Develop- investments that generate both a ment and Innovation, alongside financial and social return.” Meriko Kubota, Director of Strate- Stilwell added that the Province gic Partnerships at TELUS, David is committed to working with other LePage, Principal at Accelerating governments, non-profits and the Social Impact CCC, and Janet business community to drive the The Vancouver Board of Trade’s Small Business Council hosted a panel discussion on May B.C.’s Minister of Social Development and Austin, CEO of YWCA Metro Van- social enterprise section forward. 21 as part of B.C. Social Enterprise Month. Photos by Vision Event Photography Innovation, Michelle Stilwell. couver and 2014-15 Chair of The “This will allow B.C. communities Vancouver Board of Trade. to tap into this emerging invest- for-profit ventures, the key to creat- was interesting to hear that many reasons, and for a host of other To kick off the event, Minister ment market and create stronger, ing initiatives as part of your corpo- organizations are beginning to reasons that have a positive impact Stilwell began by giving an over- more diversified economies.” rate social responsibility platform update their business models, in on the local community. view of the landscape of social Following her remarks, Stilwell (CSR) means that CSR has to be order to generate more revenue To learn more about B.C.’s innovation in B.C., sharing the was joined on stage by a panel of part of your core values, not just while simultaneously creating social innovation and social enter- province’s vision for moving social representatives from both for-prof- lip service. This can be achieved greater impact on the community. prise sector, visit hubcapbc.ca. To innovation forward. it and non-for-profit organizations, internally, or through partnerships For example, Austin noted learn more about the Small Busi- “Business has transformed who were able to share diverse with other organizations that align that the local YWCA generates ness Council, visit boardoftrade. our world, and now our world is points of view on how to best with your core business (which is $4 million in revenue annually com/SBC. transforming business,” said Stil- integrate social and community the approach that TELUS takes, through their hotel. In addition, Anthony Taylor is Chair of the well. “More and more people are impact into business practices. according to Kubota). they also offer rooms at the hotel Small Business Council’s events thinking about how and where For example, for those running On the not-for-profit side, it for those in town for medical subcommittee.

Thursday, September 17, 2015 | University Golf Club, UBC

Title Sponsor: Tee off with some of Vancouver’s most influential business leaders with 18 holes of spectacular golf along with fun, interactive games and events. Team Carts Sponsor: Cap the day off with a banquet and awards ceremony to reward the best golfers of the day and for those that gave it their all.

Learn more and register to play at boardoftrade.com/golf2015 Refreshment Cart Sponsor: On Course Activities: • Food Stations • Pro Takes Shot • Longest Drive Contests • • Closest to the Pin Contests Straightest Drive ... and more! Media Partner:

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boardoftrade.com/golf2015 8 photo highlights Sounding Board June 2015

1 2 Around the Board Photo highlights from recent events and activities

Clockwise from top left: 1) Claude Mongeau, Nation gives a traditional First Nations welcome to kick President and CEO of CN, delivers a passionate keynote off VBOT’s inaugural Clean Energy Investments Forum on address at The Vancouver Board of Trade on May 14, May 20, presented in partnership with Clean Energy BC. entitled ‘Investment and Innovation at CN: a True Back- Photo by Tyson Jerry 5) Jessica McDonald, President and bone of the Economy.’Photo by Matt Borck 2) Janet CEO of BC Hydro, takes part in a panel discussion on ‘B.C.’s Austin, 2014-15 Chair of The Vancouver Board of Trade Clean Energy Future’ on May 20. Photo by Tyson Jerry (left) leads an audience Q&A session with Karina Briño, 6) A CBC Television camera zooms in on the Honourable Bill President and CEO of the Mining Association of British Bennett, B.C.’s Minister of Energy and Mines and Minister Columbia, following her annual Mining Week address on Responsible for Core Review, during one of three panel dis- May 5. Photo by Matt Borck 3) Andrew Petter, President cussions at Clean Energy Forum 2015. Photo by Tyson Jerry and Vice-Chancellor of Simon Fraser University, gives his 7) Peter Hall, Vice-President and Chief Economist of fifth annual address to Greater Vancouver’s business com- Export Development Canada, shares his outlook for B.C.’s munity at The Vancouver Board of Trade on April 28. Photo economy during his annual ‘Let’s Talk Exports’ cross- by Matt Borck 4) Dennis Thomas of the Tsliel-Waututh country tour. Photo by Tyson Jerry 3

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MoreMore photo photos galleries online online at facebook.com/VancouverBoardofTrade at facebook.com/VancouverBoardofTrade June 2015 Sounding Board program news 9

Annual ‘Weekend of Service’ hits new heights CYP and LOT programs join forces to raise a whopping $57,000 for charity

By Yumi Mooney toward working together to dig draiser on April 25, raising a total holes and plant trees. People of $2,307. Twenty members of the started planting on their own, On April 26, LOT members Company of Young Profes- but as the afternoon progressed also raised an astounding sionals trekked out to Everett we noticed everyone working $55,000 for the Canadian Cancer Crowley Park on April 25 with a together. Society and helped draw almost sole purpose in mind — to help By the end of the afternoon, 500 participant for the first ever the local community plant 1,000 our team planted some forty- Daffodil Dash. We look forward trees in celebration of Earth Day. plus trees — not a thousand. to bringing this exciting event The Earth Day Celebration is After all, we had to leave a few to an even bigger audience next an annual event organized by the trees for the rest of the volun- year. Everett Crowley Park Committee. teers! We left Everett Crowley The CYP and LOT Community Our CYP team met just prior to Park muddy, tired, and expecting Outreach Committees organize lunch at our designated meeting achy muscles on Sunday. But we volunteer events throughout Members of The Vancouver Board of Trade’s Company of Young Professionals and area — in front of the coffee also left feeling incredibly satis- the year. If you would like more Leaders of Tomorrow programs gave back to the community last month, taking part in station, next to a man waving a fied knowing that we had done information on getting involved Bowl for Big Brothers (top left) Earth Day tree planting (top right) and the Canadian Canadian flag on a hockey stick. something great for our local with community engagement Cancer Society’s Daffodil Dash (below). We courteously shook hands environment. initiatives through the Leaders and talked shop before being led of Tomorrow or the Company of to our first planting site, where Weekend of Service Young Professionals programs, we were asked to plant trees and The Vancouver Board of please contact us at programs@ shrubs in the designated areas. Trade’s Company of Young Pro- boardoftrade.com. Shovels in hand, we were off. fessionals (CYP) and Leaders of Yumi Mooney is a Supply The most amazing thing Tomorrow (LOT) programs had Chain Performance Coordinator about an event like this is seeing a busy 2015 Weekend of Service. at Port Metro Vancouver and a CYP members, minutes before In addition to our tree planting Member of The Vancouver Board shaking hands and learning efforts, a joint team participated of Trade’s Company of Young names, naturally gravitating in the Bowl for Big Brothers fun- Professionals.

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Without your support, our events would not be possible 10 program news Sounding Board June 2015

Innovation the focus of 7th annual Leadership Forum

By Amanda Grochowich

The Company of Young Pro- fessionals (CYP) program hosted its seventh annual Leadership Forum on May 12 — a marquee event featuring networking, a panel discussion with business and community leaders, and the presentation of the 2015 CYP Engaged Leadership Certificates. This year’s panel discussion featured a number of accom- a national challenge – improving passion – identify what you want recipients of the CYP Engaged Manager, TELUS plished speakers, who were the provision of efficient yet cost- to be known for and stay current Leadership Certificate: • Kyle Krystalowich – IT Risk and invited to share career tips and effective health-care services. on the latest tools and trends. • Frederick C Bantados – Senior Assurance, EY lessons on innovation. Sihota highlighted how the Renzullo also offered a few tricks Manager, TIO Networks Corp. • Carolyn Price – Marketing Igor Faletsky, CEO of Mobify, innovations of tomorrow will on how to stay current, including • Daniel Binng – Merchandiser, Coordinator, Aquatic Informatics shared his experience with start- come through trying to solve the a number of social media tools C.B. Constantini Ltd. • Taralynn Reburn – Senior ing a company in Vancouver and everyday challenges of today. She that can help one keep up with • Erin Brown – Marketing Manager, Premium Sales, offered a few recommendations, also noted that TELUS Health has the huge amount of content being Educator, Unbounce Canucks Sports & Entertainment including the need to look for started the process by investing in generated every day. • Emily Chan – Applications • Marcin Samiec – Technology something small but exciting that electronic medical records tech- The annual Leadership Forum Consultant, Oracle Primavera P6 Manager, Fresh Tracks Canada will let you ride a wave over the next nology and home health monitor- also honours recipients of the • Renee Chau – IT Project • Lydia Tay – Senior Associate, 10 years, the need to have a good ing for patients living with certain Engaged Leadership Certificate Manager, TELUS Boyden Global Executive Search team from the get go, and, most im- chronic diseases. – a three-year program that rec- • Vanessa Connolly – • Scott Tully – Power Systems portantly, the need to never give up. Tracey Renzullo, Marketing ognizes CYP members who have Government Relations and Engineer, BBA Juggy Sihota, Vice President Faculty with the BCIT School of achieved specific milestones in Public Affairs Manager, FortisBC • April Yau – Account Manager, of Customer Experience Strategy Business, focussed on the im- leadership, networking, develop- • David Dryden – Consultant, 6S Marketing and Operations at TELUS Health, portance of self-innovation. She ment and volunteerism. Investors Group • Terence Yee – Suit Specialist, described how TELUS is tackling said the first step is to pick your Congratulations to the 2015 • Fred Haiderzada – Project Topman at Hudson’s Bay

Welcome to some of our newest members

Companies Individuals

Arcadis Canada Inc. Globe Financial Services Pacific NorthWest LNG Zach Martin Nick Dayal Tracy Law Tessa Gill arcadis.com pacificnorthwestlng.com Alice Chen HomeSkor Inc. CARE Canada Jeffery Murdock Positive Living Society of BC Damon Akhavan Christine Parsons homeskor.com Dena Ellery care.ca Jozsef Kiss ILSC Education Group Prince Rupert Port Authority Chalten Fee-Only Advisors Ltd. Anin Setyo Shaun Stevenson Todd Stone Alexa Bodel ilsc.com chaltenadvisors.com Push Operations Chris Mills Kidcouver Ronnie Villanvueva Dang and Company, CGA Marla Brock Chris Ho Randy Dang kidcouver.com Remax Masters Realty Teresa De Cotiis Catherine Ryczkiewicz David Aplin Group Macdonald’s Home Health Care tdecotiis.com Jacqueline Gallagher Patrick Zuccaro Julia Rasotto aplin.com macdonaldshhc.com Sandbox West Jonathan Bauer Adrienne Bartlett Downtown Vancouver Association Nespresso Canada - Swica sandboxwest.ca Herman Mah Marco Herrmann Qiang Han swica.ca The Electronic Recycling Association EMED International Medical Ltd. Nil Singh Amanda Collinge Joyce Chang Octaform Systems Inc. era.ca emedcanada.com Dave Richardson Leadership loves company June 2015 Sounding Board program news 11

WOMEN’S LEADERSHIP CIRCLE® New Action Plan makes waves across B.C. WLC proud to partner with WEB Alliance on landmark report released last month

By Jill Schnarr How to get involved So, what’s the next step? Last month, the Women’s You can start by download- Leadership Circle celebrated the ing the Summary Report or the release of a new milestone report, full Action Plan from the news Women as a Catalyst for Growth: section at boardoftrade.com. A B.C. Action Plan, which identi- We encourage you to share this fies key barriers and solutions to report with your friends and col- increasing the economic impact leagues, in order to help advance of women across the province. the number of women in leader- The report was prepared by ship positions. the WEB Alliance, following an Want to take it even further? unprecedented collaboration You can also become a with The Vancouver Board of Change Champion by taking the Trade last fall to present a full- WLC’s Leadership Challenge — a day working forum that featured short five-minute survey avail- remarks from high-profile politi- Jill Schnarr, Chair, WLC Want to become a Change Champion? Download the Action Plan at boardoftrade.com. able at boardoftrade.com, which cians such as B.C.’s Minister of will help you discover how you Tourism and Small Business The plan outlines key steps positions, growing the number by government, industry, and can apply report recommenda- Naomi Yamamoto, B.C.’s Min- that government, businesses, and of women entrepreneurs, and individuals alike: tions within your own company. ister of Jobs, Tourism and Skills individuals can take to enhance growing the number of women in 1) We need to advocate for What’s more, all survey par- Training Shirley Bond, Canada’s opportunities for women, begin- non-traditional jobs and emerg- diversity, which includes policies ticipants will be entered to win Minister of Labour and Minister ning today. The impact comes ing sectors. to support flexibility for all British free tickets to hear RBC Chair for the Status of Women Dr. Kellie from every organization and Columbians towards better work- Kathleen Taylor speak at The Leitch, and Premier of British individual taking action now. Key recommendations from life effectiveness. Vancouver Board of Trade’s 128th Columbia Christy Clark. The Vancouver Board of Trade the report 2) We need to champion AGM on June 26! During that sold-out event, has been collaborating with the As the report demonstrates, women, to help them realize And finally, be sure to save attendees (including many WEB Alliance over the last 18 a number of common recom- their full potential by identifying the date of Oct. 23, 2015, for members of the Women’s Leader- months to help bring this report mendations surfaced during our opportunities they may not see the return of the next B.C. Eco- ship Circle) participated in small to fruition, and we’re exception- working forum. Those include for themselves. In addition, we nomic Forum, presented by facilitated group discussions. The ally proud to have played a role the importance of promoting and need to recognize and acknowl- Deloitte. We’re excited to an- feedback gathered during those in moving the dial forward on this supporting diversity policies and edge these champions. nounce the follow-up to this discussions was then incorpo- issue, which is essential for our practices in organizations, the 3) We need to foster positive successful forum. Watch for more rated into the Action Plan that continued economic prosperity. positive impact that champions and self-affirming mindsets details to be rolled out in the was released on May 6, 2015. During our October 2014 can have on career advancement among women, both as employ- coming months! forum, more than 400 com- for women, the need to foster ees and as entrepreneurs. The power of collaboration munity leaders and influencers positive and affirming mindsets 4) We need to incorporate a Jill Schnarr is Vice-President of This Action Plan represents from across the province came in women, the need for early edu- diversity focus starting in early Community Affairs at TELUS and an incredible collaboration of together to generate ideas and cation to sustain cultural change, education, this is essential in Chair of The Vancouver Board people and organizations from actionable recommendations and the importance of involving order to sustain a cultural change. of Trade’s Women’s Leadership across British Columbia who aim for change. The focus was on men in this conversation. 5) We need to engage men as Circle. For more information on to grow the economic impact of three areas: growing the number Below are five key recommen- active participants and critical the program, visit boardoftrade. women in this province. of women in senior leadership dations that can be implemented partners in this important action. com/WLC. Snapshots from the Morning Leader speaker series

Event attendees look on during the May 27 Morning Leader panel discus- From left to right: Alex Trisoglio, Leadership Faculty and Coach, THNK WLC Chair Jill Schnarr (left) is presented with an honorary Wendy McDon- sion, which focused on the parallels between building a strong sports School of Creative; Donna Wilson, SVP, People, LifeLabs Medical Labora- ald Award by Vice-Chair Fiona Douglas-Crampton (right), in recognition of team and a strong business team. For more photos from this event, visit tory Services; Janet Austin, CEO, YWCA Metro Vancouver; and Jim Murphy, Schnarr’s volunteerism and dedication to growing The Vancouver Board of facebook.com/vancouverboardoftrade. Photos by Tyson Jerry Former Professional Baseball Player and Olympic Coach. Trade’s Women’s Leadership Circle program. CYP COMPANY OF YOUNG PROFESSIONALS

The Company of Young Professionals (CYP) is a leadership development program that engages young professionals under the age of 35. CYP is a vibrant network for emerging leaders to acquire the skills to advance their careers now. The program is based on the foundations of Leadership, Networking, Innovation and Volunteerism.

Leadership Networking Innovation Volunteerism

Meet and learn from Access more than 100 Learn and apply Share your expertise industry leading Vancouver Board of creativity and innovation with an organization in executives to develop Trade events annually skills through our Peer need through leadership your personal and meet bright, Leadership Forums. café events or give leadership style. likeminded individuals Be inspired and back to your charity of from across Greater entertained at our choice. Vancouver. annual TED-inspired event!

Join CYP to accelerate you career progression today!

Find out more at boardoftrade.com/CYP or email [email protected]

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