ENJOY FREEDOM OF CHOICE WITH SHORETEL Economic PREMISES, HYBRID OR HOSTED PLATFORMS! Outlook Forum 2015 SYSTEMS INC. Contact us today to learn more: [email protected] See page 5 for more details

“The Canada Line is a proud part of The Vancouver Board of Trade’s advocacy history.” VBOT President and CEO , pg. 3 DECEMBER 2014 • VOLUME 54 • NUMBER 11

THIS ISSUE

New BC Hydro CEO visits VBOT in New Year · 2 2015 Rix Awards

2015 Rix Awards · 3 Chair’s Message · 4 Announced Canada Line celebrates 200M passengers · 5 Board of Trade’s highest honour to be bestowed BCIT President makes upon and Global BC pitch for partnerships · 6

Insights from WCBC’s new salary surveys · 7

Photo highlights · 8

SFU’s Beedie School of Business looks south · 10

@boardoftrade /VancouverBoardofTrade

boardoftrade.com Full story on page 3 3

Fly on your schedule. Don’t let winter weather prevent you from getting to your destination. Charter a jet or helicopter with London Air Services.

604-272-8123 | 1-877-399-8123 www.londonair.com 2 events and speakers Sounding Board December 2014 Powering our province’s future New BC Hydro CEO gives first Vancouver Board of Trade address Jan. 21

B.C.’s population is growing, working to update the current ership roles in the public sector the B.C. Public Service, respon- and as the province grows, so system and invest in new sources and was an independent consul- sible for oversight of all aspects of does our need for energy. of power to meet future growth. tant specializing in commercial government operations. During Electricity demand in B.C. is On Jan. 21, BC Hydro’s new mediation and the negotiation her term, she led landmark dis- expected to grow by another 40 President and CEO, Jessica Mc- of major infrastructure and in- cussions including negotiation per cent over the next 20 years. Donald, will speak to The Van- dustrial projects in B.C. Most of a new relationship between BC Hydro is planning for popu- couver Board of Trade about recently, she led the provincial government and First Nations in lation growth, a changing indus- ’s power system review of trades training and the the province. She has also been trial landscape, new technologies and how BC Hydro is working Industry Training Authority in named to Canada’s Top 40 Under and more. to ensure that our province has British Columbia. 40 and Canada’s Top 100 Most While BC Hydro continues to clean, reliable power now and From 2005 to 2009, she was Powerful Women. pursue conservation as the first into the future. Deputy Minister to British Co- For more information on this and best way to meet demand Before being appointed CEO lumbia’s Premier and served as event, or to purchase tickets, visit Jessica McDonald, President and CEO, growth, the company is also in July 2014, McDonald held lead- Cabinet Secretary and head of boardoftrade.com/events. BC Hydro

eventsevents calendarcalendar update update Voting for the See our full events calendar at boardoftrade.com/events economy in 2015

Tuesday, december 09, 2014 Friday, January 16, 2015 Wednesday, January 21, 2015 Holiday lunch economic Outlook powering B.c.’s Future VBOT’s Annual Economic Outlook Forum set & Year-end Wrap up Forum 2015: voting for 11:30 a.m. – 2 p.m. the economy presented to return Jan. 16 11:15 a.m. – 2 p.m. by td Bank Group Jessica McDonald, President and Panellists: Chief Executive Officer, BC Hydro 7 a.m. – 12 p.m. Fiona Anderson, Editor-in-chief, The Hyatt Regency SESSION 1: Business in Vancouver Media — Regency Ballroom Economic Choices and Group Challenges: The year ahead for 655 Burrard Street Wendy Cox, B.C. Editor, businesses and Canadians Presenting Sponsor: The Globe and Mail SESSION 2: Accenture Sophie Lui, Anchor, Morning Politics and Prosperity: Voting News, Global BC for Canada’s economic future Wednesday, February 11, 2015 Treena Wood, News Director, SESSION 3: edelman trust News1130 Positions and Personalities: Barometer 2015 Hyatt Regency Vancouver An early look at the inside politics trust: How does your Guests take a networking break at The Vancouver Board of Trade’s sold-out Economic Out- — Regency Ballroom of election 2015 business rank? look Forum in 2014. This year’s event will take place Jan. 16, 2015, at the Hyatt Regency. 655 Burrard Street SESSION 4: 11:30 a.m. – 2 p.m. Benchmarking Canada’s Sponsoring Elf: For the last 26 years, every discuss each party’s economic Economic Success: The CEO Keynote: Hatch Mott MacDonald January has seen The Vancou- credentials, vision and plans for perspective of 2015 and the John Clinton, CEO, Edelman Media Partners: ver Board of Trade’s annual a prosperous Canada. years ahead Canada News1130, The Globe and Mail Economic Outlook Forum kick The forum’s high-profile na- Moderator: Hyatt Regency off the Board of Trade’s high- tional media panel will add valu- Kim Peacock, General Manager, — Regency Ballroom profile conference schedule. able colour and commentary to Edelman Vancouver 655 Burrard Street The forum takes a timely look what they see as the choices and Panellists: Title Sponsor: TD Bank Group at the year ahead, and provides challenges for Canadians heading Chris Gailus, Anchor, Global BC Supporting Sponsors: Members with an outlook on to the polls this Fall, including Vancity, Coast Capital Savings Anne Giardini, Q.C., Chancellor, what to expect from our national some early opinions on each Community Sponsors: Simon Fraser University and local economies. party’s political prospects. Paul Pacific Blue Cross, Boyden Pan Pacific Vancouver With a federal election sched- Waldie, Editor of The Globe and Media Partner: The Globe and Mail — Crystal Pavilion uled for October 2015, this year’s Mail’s Report on Business, has 999 Canada Place annual Economic Outlook Forum, been confirmed as a panellist. Wednesday, January 21, 2015 presented by TD Bank Group, The morning will wrap up Presenting Sponsor: Edelman takes on even more significance, with a CEO panel, allowing busi- networking Breakfast Media Partner: The Globe and Mail series: Orientation and as Canadians prepare to decide ness leaders the opportunity to roundtable who is best to lead our country impart their thoughts and reac- and its post-recession economy. tion to the economic outlook and 7 – 9 a.m. Kicking off with a detailed look provide some practical business Renaissance Vancouver at 2015’s economic prospects, advice to Canada’s political parties. Harbourside Hotel Derek Burleton, Vice President Panellists so far include Don 1133 West Hastings Street and Deputy Chief Economist, TD Coulter, President and CEO of Bank Group, will set the stage for Coast Capital Savings, and Jason each of the subsequent sessions McLean, President and CEO of The What speaker, topic or issue do you want explored? We’ll look into it. during the half-day forum. McLean Group of Companies. Reacting to Burleton’s 2015 Additional panellists will be E-mail: [email protected] economic outlook, and posi- announced shortly. For more tioning it against the federal information, visit boardoftrade. register now at boardoftrade.com/events election, our political panel will com/econ2015. December 2014 Sounding Board member news 3 2015 Rix Awards announced Carole Taylor, Global BC to be honoured at 28th Annual Governors’ Banquet

BY GREG HOEKSTRA Remembering Dr. Don Rix is presented to an individual who The Rix Awards are a special applies his or her exceptional The Vancouver Board of Trade initiative of The Vancouver Board skills, talents and drive to making has revealed the 2015 winners of of Trade, presented in honour of a positive impact in society. its prestigious Rix Awards — the Dr. Don Rix, who served as the This year’s recipient certainly organization’s highest honours — 2008-09 Chair of The Vancouver needs no introduction. Through which celebrate one outstanding Board of Trade. In addition to his her high-profile roles in politics Iain Black, President and CEO of The Vancouver Board of Trade, announces the 2015 Rix individual and one exemplary role as founder and Chair of MDS and broadcast journalism, many Awards winners live on Global Morning News on Nov. 1 organization each year in memory Metro Laboratory Services, Rix across Canada are already famil- of the late Dr. Don Rix. was also a renowned philanthro- iar with the name Carole Taylor. Global BC in the spotlight the lives of almost every British The 2015 Rix Award for pist and key member of several What they’re likely not familiar The Rix Center Award for Columbian in some way, includ- Engaged Community Citizenship organizations, including the BC with, however, is the lengthy list Engaged Corporate Citizenship ing United Way of the Lower will be presented to Carole Taylor, Cancer Agency Foundation, BC of community and business or- is presented to an enterprise that Mainland, Coast Mental Health a community leader who is well- Medical Services Foundation, BC ganizations that Taylor has been a demonstrates, both in policy and Foundation, Lions Society of known for her years of service in Children’s Hospital Foundation, crucial part of over the years. practice, the highest standards BC, Lower Mainland Christmas municipal and provincial politics, and more. Throughout her career, Taylor of stewardship towards the long- Bureau, BC Cancer Foundation, her 20-year career as a journalist During his year at the helm of has served on the boards of HSBC term well-being of customers, Ronald McDonald House, YWCA with CTV and CBC, and her role The Vancouver Board of Trade, Canada, Fairmont Hotels, Canfor, employees, owners, business Metro Vancouver, Alzheimers as Chancellor of Simon Fraser Rix led the charge for an annual CP Rail, Chapters, Rogers, TD partners, the environment and Society, and many more. University until June 2014. awards ceremony that would Bank, BC Children’s Hospital, the broader community. Each year, Global BC produces The 2015 Rix Award for draw more attention to commu- the Vancouver Art Gallery, and This year, The Vancouver and airs a 24-hour telethon for Engaged Corporate Citizenship nity leadership, volunteerism, and many more. She also served as Board of Trade is excited to put Variety the Children’s Charity, will be presented to Global BC, corporate philanthropy. Chair of CBC/Radio-Canada, the Global BC in the spotlight, in which helped raise more than $6 in recognition of the company’s Rix passed away in November Vancouver Public Library, the recognition of both the com- million in 2014. The company also ongoing commitment to build- 2009, only months after finishing Vancouver Port Corporation, and pany’s commitment to local news raised a whopping $18 million ing healthy, vibrant communities his term as Chair of The Vancouver the Canada Ports Corporation. programming and community in 2014 for the BC Children’s through community-based news Board of Trade. The Rix Awards In recognition of the countless outreach efforts, which extend Hospital Foundation through its coverage about issues that affect have been presented every year hours that she has poured into across the province. Miracle Weekend. British Columbians and our busi- since, in his memory. these organizations, The Van- For those who don’t know, For more information on the ness community. couver Board of Trade is pleased Global BC currently supports Rix Awards, and how you can get The awards will be presented Carole Taylor’s leadership to announce Taylor as the first more than 200 not-for-profits involved in this year’s celebration, at the 28th Annual Governors’ Each year, the Rix Award for woman to receive the Rix Award for each year. This includes impor- visit boardoftrade.com/Governors Banquet on April 15, 2015. Engaged Community Citizenship Engaged Community Citizenship. tant organizations that touch Banquet.

Welcome to some of our newest members

Allstream Inc. Vancouver Police Department Ventures 4 Development Preston Parsons mtsallstream.com vpd.ca (V4D) Inc. Danielle Walkow v4d.co Catalyst Paper Corporation Cenovus Energy Colleen Keane Catalystpaper.com cenovus.com Pomme D’Api Preschool Kyle Eastick GeoScience BC Interfor Corporation pommedapi.org Liyan Zeng geosciencebc.com interfor.com Certispec Services Timothy Yeung Ritchie Bros. Auctioneers THNK- School of Creative certispec.com arbauction.com Leadership Miles Employment Group Nitin Gaba Adesa Vancouver thnk.org miles.ca Rolly Lumbala adesea.com UBS Bank (Canada) Seraphim, Hannah Jeff Miller ubs.com BDO Canada LLP Toni Louise Mabey Natalina MacLeod bdo.ca Charania Enterprises Inc. Darcie Crowe Ben Ferrel Cathay Pacific Airways Limited DBA Charals Louise Watson Alina Anghel cathaypacific.com charals.com Clem Pelletier One Conversation Potluck Café Society Amy Thompson Coaching & Facilitation potluckcatering.com oneconversation.com Leadership loves company 4 chair’s message Sounding Board December 2014 Real leadership means giving back PUBLISHER: Business in Vancouver Media Group EDITOR: Greg Hoekstra, 604-640-5450 AD SALES: Katherine Butler, 604-608-5158 BY JANET AUSTIN ments, advertising, or support

As the official publication of The Vancouver Board of Trade, the Sounding Board from their hosts and anchors. newspaper provides analysis and discussion of regional and national issues December is a time when This includes my own organiza- facing the business community, along with input from member companies, allowing them to raise their profile in the business community. many of us contemplate how we tion, YWCA Metro Vancouver. Sounding Board is published 12 times per year by Business in Vancouver Media can give back to our community. It’s a common misconception Group in partnership with The Vancouver Board of Trade. As the year draws to a close that the business community is a Sounding Board is read by leading business executives and their employees. The and the holiday spirit spreads, cold and cutthroat place, where paper has a primary circulation of 12,500 and a conservatively estimated total readership of 37,500. individuals from across Greater individuals and organizations Vancouver will make donations only look out solely for their best ABOUT THE VANCOUVER BOARD OF TRADE The Vancouver Board of Trade is Vancouver’s chamber of commerce. Since 1887, to the charity of their choice, will interest. Although that may be Janet Austin, 2014-15 Chair, The Board of Trade has been an active proponent of business in Vancouver. The spend time volunteering for a true for a few, I believe it’s often The Vancouver Board of Trade World Trade Centre Vancouver is the international division of The Vancouver Board of Trade and is affiliated with more than 300 WTCs worldwide. good cause, or will go out of their the polar opposite for many way to help a colleague, friend or others. eliminate a major deficit several OUR MISSION STATEMENT The Vancouver Board of Trade works in the enlightened interest of its members family member in need. years ahead of a scheduled plan. to promote, enhance and facilitate the development of the region as a Pacific Although The Vancouver Registration for the Gover- centre for trade, commerce and travel. Board of Trade’s core mandate is “We have a duty nors’ Banquet has just opened OUR BASIC PRINCIPLES to bolster trade and commerce online, and I would strongly en- The Board of Trade believes that the market system is the only system that in our region, we also believe to champion and courage you to visit boardoftrade. works effectively in the allocation of scarce economic resources for efficient and stable economic growth and job creation. The Board of Trade recognizes the we have a duty to champion celebrate those com/governorsbanquet to learn imperfections of the market system and supports the need for publicly provided and celebrate those in business more about one of our marquee services such as social services, health services and public education. The Board supports the philosophy of less government involvement in the business sector who prioritize giving back to the in business who events. and believes that governments should not do what can be done in whole or in community. After all, it’s often In addition to the Rix Award part by the private sector. those same individuals and or- prioritize giving back presentations and Elio’s induc- PUBLICATIONS MAIL AGREEMENT No. 40011551 ganizations that make Greater to the community.” tion into the Council of Gover- The Vancouver Board of Trade, World Trade Centre Suite 400, 999 Canada Place Vancouver one of the best places nors, there will also be live and Vancouver, B.C. V6C 3E1 to live in the world. silent auctions, live entertain- [email protected] If you want proof of the good That’s why The Vancouver ment, and a few special surprises! that can be achieved through vol- Board of Trade’s 2008-09 Chair, You won’t want to miss it. BOARD OF DIRECTORS 2014-2015 unteerism or corporate philan- Dr. Don Rix, introduced the Rix EXECUTIVE COMMITTEE thropy, look no farther than the Awards for Engaged Corporate Ring in the season with Chair Janet Austin cover of this month’s Sounding and Community Citizenship The Vancouver Board of Trade Chief Executive Officer YWCA Metro Vancouver Board, where we have unveiled during his year at the helm of our Senior Vice-Chair Tim Manning the 2015 winners of our presti- organization. As a philanthropist I would also like to invite Regional VP, Commercial Financial Services gious Rix Awards. himself, Rix strongly believed that Members to join us next week, RBC Royal Bank the business community has an on Dec. 9, for our annual Holiday Vice-Chair Robin Hemmingsen Dean And the winner is... obligation to cast a spotlight on Lunch & Year-End Wrap Up at the BCIT School of Business the companies and individuals Hyatt Regency Vancouver. Secretary-Treasurer George Cadman, QC Shareholder As you’ll read on page 3, this who go above and beyond their If you haven’t been to this Boughton Law Corporation year’s honourees – Carole Taylor call of duty. event in the past, it’s a must- Finance and Audit Committee Chair Jon Schubert Jon Schubert Consulting and Global BC – have made a attend, and truly unlike any Policy Council Chair Robin Silvester very tangible impact on dozens of What is the Governors’ other business luncheon in town. President and Chief Executive Officer Port Metro Vancouver organizations and causes in our Banquet? Check out page 9 for more on Immediate Past Chair Elio Luongo community. So many organiza- what we have in store for this Canadian Managing Partner, Tax KPMG LLP tions, in fact, that we have likely The Rix Awards are presented year’s celebration – including a Member at large John Nightingale all been touched by their work in each spring at The Vancouver turkey feast, holiday entertain- President and Chief Executive Officer Vancouver Aquarium one way or another. Board of Trade’s Annual Gover- ment, and our always-popular Member at large Tracey McVicar Over her career, Carole has nors’ Banquet – a black-tie gala media panel on the top news Partner CAI Capital Management Company spent countless hours (quite hosted at the Vancouver Conven- stories from the year that was. Member at large Elise Rees literally) sitting on the board tion Centre. Most importantly, we’ve Partner, Transaction Advisory Services Ernst & Young LLP of directors for a laundry list of For those who haven’t been, formed a partnership this year President and CEO Iain Black major Canadian corporations the Governors’ Banquet is a tradi- with the Greater Vancouver The Vancouver Board of Trade and non-profits. This, of course, tion that was started 28 years ago, Food Bank Society. As part of BOARD OF DIRECTORS was in addition to her very active to mark The Vancouver Board of that partnership, the food bank Penny Ballem City of Vancouver th Lara Dauphinee Fiore Financial Corporation, Fiore Group career in politics and broadcast Trade’s 100 anniversary. In ad- will receive a portion of proceeds Maninder Dhaliwal Pacific Autism Family Centre Foundation journalism. I’m not kidding when dition to serving as our largest from the event, in addition to Mary Anne Davidson Acciona Infrastructures Canada Christine Day Luvo Inc. I say that I’ve seen her resume, fundraiser of the year (which, non-perishable food items and Michael Dervish Scotiabank and I have no idea how she found in turn, helps support our advo- cash donations that we’ll be col- Anne Giardini Simon Fraser University the time to accomplish so much! cacy efforts and four Signature lecting on site. Calvin Helin Orca Spirit Publishing & Communications Craig Hemer Boyden Global Executive Search Global BC, meanwhile, raises Programs for Members), the After all, ‘tis the season to David Hoff Ledcor millions of dollars (quite liter- Governors’ Banquet is also a time give back to our community. Terry Hui Concord Pacific Developments Inc. Moray Keith Dueck Auto Group ally) for charities across British of year when we celebrate our On behalf of The Vancouver Lori Mathison Dentons Columbia every year – including Immediate Past Chair and induct Board of Trade’s staff and board Sarah McCullogh Spectra Energy Sacha McLean The McLean Group a staggering $6 million for Variety her or him into our Council of of directors, we wish you a safe Evi Mustel Mustel Group the Children’s Charity and $18 Governors. and happy holiday season, and a Gordon Nelson Rogers Communications Group Jatinder Rai Response Advertising Inc. million for the BC Children’s That means on April 15, we’ll prosperous new year! Haroon Rashid Wipro Technologies Hospital Foundation. That’s in be celebrating the work of my Dr. Mark Schonfeld Langbury Holdings addition to more than one dozen predecessor, Elio Luongo, who Janet Austin is 2014-15 Chair Lorne Segal Kingswood Properties Ltd. Dennis Skulsky BC Lions Football Club other organizations they assist helped guide this organization of The Vancouver Board of Denise Turner Bravura Business Solutions Inc. each year through donated air to one of its most successful Trade and CEO of YWCA Metro Faye Wightman FLW Consulting and Management time, public service announce- years in history, and who helped Vancouver. December 2014 Sounding Board member news 5 LNG a boon to transportation 200,000,000 passengers industry, remote communities Canada Line celebration marks major milestone

BY DOUG STOUT emissions than typical vehicles. Together, these vehicles reduced greenhouse gas emis- As the provincial government continues sions by the equivalent of taking about 8,000 its push to develop B.C.’s LNG industry, all passenger cars off the road per year. eyes are on international markets. But B.C. Condensing natural gas into a liquid LNG is already having a major state also makes it possible to impact right here in Canada and ship it to remote communities represents an incredible eco- without having to build new gas nomic opportunity – particularly infrastructure. Since natural gas for the transportation industry is a cheaper, cleaner fuel than and remote communities. propane or oil, many small From left to right: Andrea Reimer, City of Vancouver Councillor; Iain Black, President and CEO of The Vancouver FortisBC has been liquefying communities are looking to Board of Trade; , MLA for Richmond-Steveston; Craig Richmond, President and CEO of the Vancouver natural gas at our Tilbury LNG make the switch. Airport Authority; Wai Young, MP for Vancouver South; Howard Nemtin, TransLink Board Vice-Chair; and Malcolm facility in Delta since 1971. In LNG from our Tilbury facil- Brodie, Mayor of Richmond, at a ceremony to mark the 200 millionth Canada Line passenger on Nov. 21, 2014. 2011, we opened our second fa- ity is already being successfully cility, Mt. Hayes, on Vancouver used to power remote northern BY GREG HOEKSTRA cessfully demanded a re-vote by the mayors. Island. Traditionally, we used Doug Stout communities, including Inuvik Construction began just one year later. stored LNG to supplement the in the Northwest Territories. There were 200 million reasons to “Opening the Canada Line in August gas supply during periods of peak demand. FortisBC is now evaluating the viability celebrate last month, as TransLink held 2009 was a defining moment for Metro However, over the last several years, we’ve of converting the mountain resort commu- a special celebration for the five-year-old Vancouver. Since that opening, the line has seen a significant growth in the demand for nity of Revelstoke to natural gas. Revelstoke Canada Line at Waterfront Station. surpassed our original expectations, now natural gas from the transportation sector Mayor David Raven noted the switch would The ceremony, which took place Nov. carrying more than 122,000 people on any as companies look to reduce fleet costs and provide residents and businesses with a 21, included dignitaries from all three levels given weekday, which is the equivalent to curb greenhouse gas emissions. To meet this cleaner-burning, more affordable fuel to of government, as well as executives from more than ten lanes of highway,” said MLA demand, we are investing $400-million to reduce his community’s carbon footprint. the Vancouver Airport Authority and The John Yap. expand our Tilbury LNG facility’s liquefac- We’re actively working with the provincial Vancouver Board of Trade – two organiza- “Today, the Canada Line plays a crucial tion and storage capacity. government and the BC Utilities Commis- tions that were instrumental in making the role in moving people and powering Greater To date, FortisBC has announced more sion to find ways to bring natural gas to now-popular transit line a reality. Vancouver’s economy,” added The Vancou- than $17.5 million in incentives for ap- more communities. For more on the broad Although Vancouverites today may not ver Board of Trade’s President and CEO, Iain proximately 400 heavy-duty LNG and benefits of LNG, visit fortisbc.com/lng. realize it, the Canada Line was originally Black. “The Canada Line has exceeded all compressed natural gas vehicles, as well as Doug Stout is Vice President, Market voted down by the region’s mayors in the expectations as a world-class system and incentives for five marine vessels. Natural Development and External Relations for early 2000s. In 2004, The Vancouver Board of is a proud part of The Vancouver Board of gas vehicles have significantly lower exhaust FortisBC. Trade formed a business coalition that suc- Trade’s advocacy history.”

Economic Outlook Forum 2015: Voting for the Economy presented by TD Bank Group

Friday, January 16 | 7 a.m. – 12 p.m. | Hyatt Regency — Regency Ballroom, 655 Burrard Street

For the last 26 years, every January has seen The Vancouver Board of Trade’s annual SESSION 1: Economic Outlook Forum kick off the Board of Trade’s high-profile conference schedule. Economic Choices and Challenges: With a federal election scheduled for October 2015, this year’s annual Economic The year ahead for businesses and Canadians Outlook Forum takes on even more significance, as Canadians prepare to decide who is best to lead our country and its post-recession economy.

SESSION 2: Register now at boardoftrade.com/econ2015 Politics and Prosperity: Title Sponsor: Voting for Canada’s economic future

SESSION 3:

Positions and Personalities: Supporting Sponsors: An early look at the inside politics of election 2015

SESSION 4: Benchmarking Canada’s Economic Success: Community Sponsors: Media Partner: The CEO perspective of 2015 and the years ahead

boardoftrade.com/econ2015 6 member news Sounding Board December 2014 ‘We are industry’s educational partner’ BCIT President makes compelling case for partnerships in first Board of Trade address

BY GREG HOEKSTRA

Nearly 300 business profes- sionals packed the Pan Pacific Hotel’s Crystal Ballroom on Nov. 19 for BCIT President Kathy Kin- loch’s first address to The Vancou- ver Board of Trade. Kinloch, who became the school’s first female President in January 2014, spoke passionately about how partnerships with her post-secondary institution can BCIT President Kathy Kinloch gives her first official address to Members of The Vancouver A panel discussion featuring Ray Romard, Director of People Resources, McDonald’s benefit businesses, industries, Board of Trade on Nov. 19, 2014. Photos by Sara Borck Photography Restaurants of Canada, Western Region; Karn Manhas, Founder and President, Terramera and even our provincial economy PlantScience; Veteran Broadcaster Bill Good; BCIT President Kathy Kinloch; Aman Mann, as a whole. phenomenal track record, includ- are looking to partner with even Co-founder and CEO, Procurify; and Kirsten Sutton, Managing Director, SAP Labs Canada. “Some people think of us as ing the fact that 93 per cent of more companies in the years simply a trades school. Others, BCIT degree graduates find work ahead. businesses, including projects willing to work with our faculty because of our name, imagine in their field of study (compared “BCIT can function as your with BC Hydro, Coca-Cola and and students on those projects.” rooms filled with test tubes and to the provincial average of 80 per company’s R&D department. the BC Women’s and Children’s To further illustrate the value lab-coated researchers with cent) and that past graduates have We can help design, fabricate, Hospital. of such partnerships, Kinloch pocket protectors,” said Kinloch. gone on to become Presidents program, and test new products “As you can see, BCIT partners was joined on stage by repre- “It is true that our main mandate and CEOs of major companies or improve old ones. We’ve done on projects that cover a broad sentatives from four companies at BCIT is applied education. But, such as Ledcor, London Drugs it many times,” said Kinloch. spectrum, from health and com- – McDonald’s, SAP Labs Canada, we are much more than that.” and Sun-Rype Products. She also “We can also serve as inde- munications, to biotechnology Procurify, and Terramera Plant- Kinloch said BCIT has two noted that in 2013, BCIT led all pendent consultants in any of and manufacturing, to computing Science – for a panel discussion main customers that it serves: colleges in Canada by attracting number of areas. We can analyze and construction,” she told the on how BCIT helped each of the the 48,000 students who attend $15.2 million in research funding. and recommend improvements to crowd. “Today, we want expand companies grow. The discussion the school annually, and the local Kinloch said one of key factors products, processes, production this role. We are looking for more was moderated by veteran broad- business community, who look to behind BCIT’s recent growth and lines and marketing strategies.” partners. For people and orga- caster Bill Good. BCIT as a source of talented and success has been the partnerships To reinforce her point, Kinloch nizations who are ready to take For more information on how skilled employees every year. it has developed with businesses shared stories of some successful the next step from imagination your business can partner with She noted that the school has a and industry – and, she said, they partnerships between BCIT and to implementation, and who are BCIT, visit bcit.ca.

The Vancouver “Board of Trade Show” Wednesday, October 29, 2014 Thank you Sponsors and Exhibitors! Thank you for helping to make this sold-out event a great success, it would not have been possible without you.

Presenting Sponsors:

Exhibitors:

Pleasant Solutions Momentum Conferencing Indonesian Trade Promotion Centre Semiahmoo Resort Danielle Molnar Corporate Champions Downtown Surrey Business SFU Certified Management Business Development Event Management Improvement Association Accountants of BC Bank of Canada Lexmark Canada Prestige Marketing PosAbilities Leukemia & Lymphoma Society Bryan Hack/Tacit Equitable Life Management Consulting Vancouver Courier Cybervision SnapTech Marketing Uniserve Aleya Bhaloo Personalized Creations BenchMark Law Joseph Eliezer Phase2Coaching Gift Basket Service Yellow Pages Costco Jarvis Law Corp World Duty Free Group The Medicine Shoppe/BC Pharmacy BCIT Hastings Entertainment Dyrand Systems Fastsigns Four Seasons Hotel Solinas & Associates Best Western Chateau Granville Sign-a-rama Richmond SFU Beedie School of Business Haida Enterprise Corporation Sing Tao Bean Lovers Fifa Women’s World Cup KLS Trademark Services MagO Building Products Dominion Blue Polar Express The Co-operators Print Three

boardoftrade.com December 2014 Sounding Board member news 7 Salaries will increase in 2015 Taking the pulse of talent New WCBC compensation research reports contain a BY DAVE MACKAY on-boarding with potential greater impacts to their bottom line. wealth of information for employers The 2014 Pulse of Talent survey, con- Salary dissatisfaction. According to the ducted by Ceridian and Harris Decima, survey, SMB employees are concerned about Canadian employers are experiencing and industry.” Increases by public sector reveals businesses are not doing enough to their salary and wages. This is often a reason challenges in attracting and retaining and government organizations were less increase employee engagement — which they leave a job. Of the survey respondents, employees, according to the results of a than 2 per cent in 2014 and not expected puts productivity, profitability and employee 53 per cent of small business employees survey recently completed by Western to be much higher in 2015. retention at stake. believe they don’t make a good salary, versus Compensation & Benefits Consultants. Salary increases by private sector According to the survey, companies 44 per cent overall. In addition, 22 per cent Barry Cook, a Partner at WCBC, in- companies in Alberta and Saskatchewan with less than 100 employees do a better say they have terrible benefits, compared dicated that “in the past 12 will continue to be higher job than enterprises at providing an en- to 17 per cent overall. There are plenty of months approximately 60 than those awarded in vironment where employees feel valued other financial incentives small business per cent have experienced other parts of the country. and recognized. In addition, employees of owners can choose to implement, such as challenges in attracting Industries which expect small and medium-sized businesses (SMB) employee ownership plans or profit sharing, employees, while nearly to provide the highest in- enjoy a better work-life balance than large or additional non-financial benefits such as 40 per cent of employers creases in 2015 include enterprises. paid days off, free meals or tickets to events. experienced challenges financial services compa- The study found that 42 per cent of SMB Lack of opportunity. Fewer SMB em- in retaining employees. nies and professional ser- employees think their company cares about ployees think there are career opportunities Voluntary turnover was vices organizations, while them, compared to 34 per cent overall. In in their company (18 per cent, compared to typically between 5 per cent companies in the retail, addition, 37 per cent of SMB feel their em- 24 per cent overall). They also believe they and 10 per cent of employ- wholesale and hospitality ployers do a great job of recognizing their receive less regular training than workers in ers’ workforces.” industries expect to grant work and effort. However, there is still room larger companies (34 per cent compared to Attracting, develop- the lowest increases. for improvement. 44 per cent overall). ing and retaining good Barry D. Cook, Partner, WCBC Nearly three-quarters The survey reveals opportunity for small To meet this need, SMB employers could employees is obviously a of the employers surveyed businesses to improve the way they recruit, offer employees the opportunity to perform top human resources priority, and em- award larger salary increases to high per- pay and develop their talent in a way that new tasks and enjoy new challenges through ployers indicated that they consider the forming employees. Typically, high per- encourages high levels of engagement. special projects and job rotations. Also, when provision of competitive compensation formers receive increases of 1.5 per cent Here are three key findings: skills are the right match, internal candidates to be the most effective strategy to meet to 2 per cent more than those awarded High turnover. When compared to other should be considered first for promotions this priority. Providing career develop- to average performers. organizations, SMB workers have been at within the company. ment and advancement opportunities Short-term incentive or bonus plans their current position for a shorter period of To read the full Pulse of Talent report, or was identified by employers as another continue to be a favoured strategy for time and also plan to stay with their current to learn more about engaging talent, visit the significant factor in attracting, engaging engaging and rewarding employees, employer a shorter period of time. This can resources and tools section at ceridian.ca. and retaining employees. particularly in the private sector. translate to additional costs and efforts Dave MacKay is President of Ceridian Salaries continue to increase. The In the last fiscal year, nearly 80 per when it comes to recruiting, training, and HCM. consultants’ survey shows that salaries cent of the organizations surveyed by the went up approximately 3 per cent nation- consultants paid out bonuses. A majority ally in 2014 and are projected to increase of these organizations also expect to pay by a similar amount in 2015. bonuses for the current fiscal year. More than 90 per cent of employers Compensation research reports review and increase their salaries an- recently released by WCBC contain a nually, and over one-half of employers wealth of information to assist employers implement these increases in the first in their compensation and benefits plan- Edelman Trust Barometer 2015 calendar quarter. ning. Over 500 organizations contributed However, Cook points out that “the data regarding employer policies and Trust: How does your business rank? magnitude of salary increases varies by the compensation paid to nearly 400 sector of the economy, geographic region positions. Wednesday, February 11, 2015 | 11:30 a.m. – 2 p.m. Pan Pacific Vancouver — Crystal Pavilion, 999 Canada Place WOMEN’S Did you know Members of The Vancouver Board of Trade are eligible to receive a 15 per cent discount on WCBC Edelman, the world’s largest PR firm, has been tracking Trust LEADERSHIP surveys and compensation reports? For more information, globally for 15 years — watching the rising influence of “a person ® visit wcbc.ca or call 604-683-9155. like me” and the decline of traditional sources of information in the CIRCLE season's greeting-2014.pdf 1 2014/11/24 12:15:56 eyes of informed and general publics.

Join us February 11, when Edelman will present new 2015 data that shows how Canada ranks globally, and more importantly, what is

John Clinton going on with trust here at home. CEO, Edelman Canada The presentation will be followed by an expert panel discussion.

C Keynote: John Clinton, CEO, Edelman Canada M Moderator: Kim Peacock, General Manager, Edelman Vancouver Y Panellists: Chris Gailus, Anchor, Global BC

CM Anne Giardini, Q.C., Chancellor, Simon Fraser University

MY Presenting Sponsor: Media Partner: CY

CMY

K

boardoftrade.com 8 member news Sounding Board December 2014

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7 3 Around the Board Photo highlights from recent events and activities Clockwise from top left: 1) On Nov. 17, The Vancouver couver Board of Trade, moderates a Small Business Week Board of Trade hosted a panel discussion on business panel discussion on Oct. 16. Panellists include: Robert opportunities in the Americas. The event included the am- White, Associate Director of Western Sales, Bell Mobility; bassadors from all four Pacific Alliance countries — Chile, Ian Tostenson, President and CEO, BC Restaurant and Food Colombia, Mexico and Peru — as well as representatives Services Association; , B.C.’s Minister from Teck Resources, the Canada West Foundation, and of State for Tourism and Small Business; MJ Whitemarsh, Canada’s Department of Foreign Affairs, Trade and Devel- CEO of Whitemarsh Enterprises Inc.; and Terry Tarle, CEO, opment. Photo by Pablo Su 2) Craig Richmond, President AXYS Technologies. Photo by Pablo Su 5) VBOT President and CEO of the Vancouver Airport Authority, gives his and CEO Iain Black welcomes guests and exhibitors to second annual address at The Vancouver Board of Trade the Vancouver “Board of Trade Show,” which returned on on Oct. 22. The speech focused on reimagining our airport Oct. 29 after a two-year hiatus. Photo by Matt Borck 6) as a global hub. Photo by Matt Borck 3) VBOT’s 2014-15 Jean-Pierre Blais, Chairman of the CRTC, gives a keynote Chair Janet Austin thanks UBC’s new President and Vice entitled ‘Fast-forward: Beyond Netflix’ on Nov. 6. Photo by Chancellor, Arvind Gupta, after his first address to B.C.’s Matt Borck 7) David Keane gives his first major speech as business community on Oct. 1. Photo by Matt Borck 4) President of the new BC LNG Alliance. The keynote was Wendy Lisogar-Cocchia, Owner and CEO of Century Plaza part of The Vancouver Board of Trade’s Energy Forum 2014, 4 Hotel and Absolute Spa Group and Governor of The Van- held Oct. 8. Photo by Matt Borck

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More photo galleries online at facebook.com/VancouverBoardofTrade December 2014 Sounding Board member news 9 Holiday gift giving made easy at the Annual VBOT Holiday Lunch Vancouver Aquarium supports local food bank From green gifts like an annual mem- Media panel to ‘carve up’ top news stories of 2014 bership to a symbolic wild killer whale adoption, the Vancouver Aquarium Marine Science Centre makes giving fun and easy this holiday season. A popular green idea is to give the gift of an annual membership to the Vancouver Aquarium. Members receive numerous benefits, including unlimited admission, express entry and exclusive invitation to members’ events. Membership also Scuba Santa says hello to a young visitor at the supports aquatic life by helping to fund Vancouver Aquarium. Photo by Jan Halvarson vital conservation, research and educa- tion initiatives. A year of endless learning and collector card. Aquadopt kits directly Fiona Anderson, Editor- Treena Wood, News Sophie Lui, Morning Wendy Cox, B.C. Editor, through a family membership can be support the care of animals at the Aquari- in-chief, Business in Director, News1130 News Anchor, Global BC The Globe and Mail purchased through vanaqua.org. um and help fund its many conservation, Vancouver Media Group For something a little different, why not research and education programs. Aqua- adopt a wild killer whale? Through the Van- dopt kits are available for purchase at the BY GREG HOEKSTRA Sophie Lui, Morning News Anchor at couver Aquarium Killer Whale Adoption Vancouver Aquarium Gift Store. Global BC, and Treena Wood, News Direc- Program you can symbolically adopt a wild Stop by the newly-renovated gift shop The Vancouver Board of Trade is tor at News1130. killer whale on behalf of a friend or family and discover an exquisite selection of thrilled to announce the return of its In addition, a portion of proceeds from member. The Aquarium will send your gift aquatic-inspired gifts like the adorable Holiday Lunch & Year-End Wrap Up on this year’s event will go toward the Greater recipient a kit featuring an adoption certifi- plush animal collection from Toronto- Dec. 9 — an annual tradition unlike any Vancouver Food Bank Society. cate, ID photo and biography of a specific based Cate and Levi that are handmade other business event in town! Donations for the food bank will also wild whale selected for them. This special in Canada using reclaimed wool. The This year’s event will feature festive be collected at the event, so be sure to gift will help support important research Vancouver Aquarium gift shop is open entertainment, a turkey feast with all bring a non-perishable food item and on wild killer whales and help conserve seven days a week and proceeds directly the trimmings, and a provocative “Year you’ll be entered into a door prize. these threatened populations. For more fund conservation, research and educa- in Review” panel discussion with four of Don’t miss this opportunity to be in- info, visit killerwhale.vanaqua.org. tion programs. Vancouver’s top journalists. volved in a truly unique celebration, as we Give the gift of conservation through The Vancouver Aquarium Marine This year’s panellists include Fiona bring together our city’s business leaders Vancouver Aquarium’s Aquadopt. Each Science Centre is a non-profit society Anderson, Editor-in-chief of Business to break bread, share laughs, and reflect symbolic adoption includes a plush toy, dedicated to the conservation of aquatic in Vancouver Media Group, Wendy on the top news stories of 2014. Register certificate of adoption, animal fact booklet life. Learn more at vanaqua.org. Cox, B.C. Editor for The Globe and Mail, today at boardoftrade.com/events.

Your legacy: a better Powering B.C.’s Future future for everyone Wednesday, January 21, 2015 | 11:30 a.m. – 2 p.m. touched by cancer The Hyatt Regency — Regency Ballroom 655 Burrard Street, Vancouver

Jessica McDonald President & Chief Executive Officer, BC Hydro Discovery needs willing partners. B.C.’s population is growing — as the province grows so When you remember the BC Cancer Foundation in your does our need for energy. will, you’ll be supporting world-renowned research in BC While BC Hydro continues to pursue conservation as the that is shaping the future of cancer care. first and best way to meet demand growth, the company is also working to update the current system and invest in Please be sure to use the full legal name of our new sources of power to meet future growth. organization: Meet Jessica McDonald, BC Hydro’s President and CEO and BC Cancer Foundation learn more about BC Hydro’s plans to power the province Registration Number: 11881 8434 RR0001 now and into the future. For more information, please contact Isabela Zabava, LL.B at 604.877.6040 Presenting Sponsor: or [email protected]

1.888.906.2873 www.bccancerfoundation.com boardoftrade.com 10 member news Sounding Board December 2014 SFU’s Beedie School of Business looks south

BY KIRK HILL gible benefits to the organizations Latin American business culture, themselves. Through the student having visited Argentina, Brazil Vancouver has long been projects, participating organiza- and Chile in previous years. known as a gateway to the Asia tions gain access to research and “The MBA Study Tour to South Pacific, but the recent push strategies produced by experi- America has been a highlight for by YVR to the South American enced, motivated professionals many of our full-time MBA stu- market, coupled with Vancouver’s from varied backgrounds – with dents for a number of years now,” expertise in the natural resources the results sometimes revealing says Jeff Nehajowich, Manager, sector, has seen it become a new pathways for the companies Graduate Programs at the Beedie gateway to Latin America as well. to explore. School of Business. “As business At the Beedie School of Business “The case studies are not in B.C. continues to strength- at Simon Fraser University, a treated like a student project en ties with South America we number of initiatives exist that by the organizations – they rec- decided to fully integrate the trip connect the dots between the ognize the value they get,” says into the program – it provides regions. Daniela Blettner, Assistant Pro- a rare opportunity for students Since 2011, the Beedie School Members of the first Beedie School of Business Americas MBA for Executives cohort fessor at the Beedie School of to see first-hand how business has offered a pioneering Americas marked their time in Vancouver with a friendly game of soccer in Stanley Park. Business, and supervisor for the is conducted in Latin American MBA for Executives program. De- Americas MBA for Executives cultures.” livered in partnership with three cohort converges on one of the reach, paving the way for future student projects in Canada. “In The full-time MBA program top business schools in Brazil, member universities for 10 days partnerships. Participating com- some instances, the informa- has become increasingly diverse Mexico and the U.S., the program of face-to-face collaboration, panies include, among others, tion presented by the students in recent years, with an uptake brings together a cohort of class- classes and primers in local busi- Vision Critical, a global leader has resulted in the organization in students hailing from Latin mates from the four schools for ness practices. in online market research, and marketing their services in ways America. Upon completion of two years of coursework and Like any program at the Beedie Ballard Power Systems, which they had never even considered.” the program, students put their collaboration. School of Business, the Americas develops and manufactures zero- Students in the Beedie full- newly acquired skills, knowledge, The program aims to prepare a MBA for Executives places an emission fuel cells. time MBA program are also and fresh ideas into action in a new generation of leaders for the emphasis on experiential learn- Through the case studies increasingly looking south for four- to eight-month internship. challenges of global business in ing. Students are given real-world the students are exposed to ex- business opportunities, learn- Opportunities exist for business the Americas. Students spend the business issues to solve, based on ecutive-level management at ing from distinguished Latin seeking to hire Beedie students first year of the program on their problems faced by existing com- organizations looking to expand American guests at events like with experience in South Ameri- home turf, immersing themselves panies with a stake in different into South American markets, The Vancouver Board of Trade’s can business practices. in a standard executive MBA countries across the Americas. offering the students experience recent Pacific Alliance gather- Kirk Hill is Assistant Dean, curriculum. During the second The case studies offer students in conducting business across ing. In addition, the cohort will External Relations, of the Beedie year, they become frequent fliers a first-hand look inside Vancou- borders and cultures. travel this year to Colombia and School of Business at Simon Fraser – every few months, the entire ver businesses with international The projects also provide tan- Peru to immerse themselves in University.

Thank you sponsors!

For your generous contributions throughout November

Without your support, our events would not be possible December 2014 Sounding Board member news 11

WOMEN’S LEADERSHIP CIRCLE® In focus: B.C. Economic Forum 2014

IMAGES BY SARA BORCK PHOTOGRAPHY

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Clockwise from top left: 1) Premier delivers the lunch keynote to a sold-out crowd of more than 400 business leaders at B.C. Economic Forum 2014, hosted Oct. 24 by The Vancouver Board of Trade, The WEB Alliance of Women’s Business Networks and the Premier’s Women’s Economic Council. 2) Naomi Yamamoto, B.C.’s Minister of State for Tourism and Small Business, gives closing remarks, following a day-long forum filled with keynotes and facilitated breakout sessions. 3) , B.C.’s Minister of Jobs, Tourism and Skills Training, discusses how the province’s BC Jobs Plan aims to bring more women into the workforce. 4) Forum attendees brainstorm ideas during one of three facilitated track discussions. Feedback from the event will be captured in a formal Action Plan for businesses and government. 5) A panel discussion recapping some of the earlier track discussions. From left to right: Michelle Pockey, Partner at Fasken Martineau; Kirsten Wilson, President and CEO of Jack Cewe Ltd.; Renee Wasylyk, CEO of Troika Developments; Carolyn Cross, CEO of Ondine Biomedical; and forum Co-Chair Lois Nahirney. 6) Alex Johnston, Executive Director of Catalyst Canada, delivers a presentation on ‘The Case for Change.’ 7) Forum co-chairs Jill Earthy (left) and Lois Nahirney (right), pose with the Honourable Kellie Leitch, Canada’s Minister of Labour and Minister of Status of Women. Earthy is Co-Founder of the WEB Alliance and Regional Director, BC & Yukon, Futurpreneur Canada. Nahirney is Chair of 5 the Premier’s Women’s Economic Council and Executive Vice President, Corporate Resources, Teekay Corporation. Stop rockin’ it old-school: The end of micromanagement

BY LISA MARTIN Coaching is about asking the next time?,” and “What support Lisa Martin has made it her right questions. Many executives do you need from me to meet mission to help companies keep Welcome to the polar opposite lean toward an intimidating, this deadline?” and cultivate rising leaders. She of old-school micromanagement. pointed-style of questioning. Make sure to watch your tone is a member of The Vancouver Coaching is a leadership style Questions like, “Didn’t you say of voice. An accusatory or annoyed Board of Trade Women’s Lead- that focuses on people and per- this would be done last week?” tone will ruin even the most ership Circle Advisory Council, formance. Not projects and ac- or “Why did you do it that way?” beautifully-worded question. the creator of the Lead + Live tivities. quickly put people on the de- Coaching is about helping your Better™ programs, a leadership If you’ve ever found yourself fensive. employees gain self-awareness coach, speaker, and a bestselling overseeing a giant spreadsheet Instead, ask non-blaming, so they can make smart decisions author. In the coming months, of other people’s tasks…gently open-ended questions — even and resolve their own problems. Martin will share a series of ar- admit you have some microman- when you’re frustrated. Take That’s how you create a culture of ticles in Sounding Board about agement leanings. It’s all good. emotion out of the equation and leaders, setting your company up maximizing performance as an Awareness is step one. guide a calm, clear conversation. for far bigger success. executive, to help further the To adopt a coaching style, Coaching questions sound I’ll leave you with this per- WLC’s mandate to elevate women you’ll need to dump the spread- like, “Can you talk me through sonal query to ponder. Leading in business. For more info, visit sheets and be a stellar commu- how you arrived at this decision?,” Question: Do you bring out the LisaMartinInternational.com/ nicator. “What might you do differently best in people? programs. Lisa Martin DIRECTORS EDUCATION PROGRAM

The Vancouver Fall 2014 offering has SOLD OUT. APPLY BY DECEMBER 11, 2014 FOR THE NEXT OFFERING.

WHY APPLY?

The DEP is the only program of its kind in Canada that bears the seal of the “I expected the ICD-Rotman Directors director community itself. Education Program (DEP) to deliver informative course materials, and it did DEP Alumni are part of a national exactly that. The unexpected bonus for network of 3,300 directors and almost me was the value of the discussions with 9,000 ICD members across Canada. fellow classmates in the program. These A dynamic learning environment rich with discussions drove home the value of diverse peer-to-peer insights, director dilemmas, thinking around the boardroom table. board and committee simulations, and I highly recommend this course for both case studies. current and future directors.” Acclaimed faculty - Taught by national and local academics, seasoned directors JANE PEVERETT, FCMA, ICD.D and leading governance experts. CHAIR, BC FERRY AUTHORITY AUDIT COMMITTEE CHAIR, CIBC, ENCANA CORPORATION Flexible scheduling - Modules may be DIRECTOR, POSTMEDIA NETWORK taken in any of the nine cities where the DEP is offered (space permitting).

First step towards the ICD.D designation upon completion of a written examination The Vancouver offering of the DEP is being offered in collaboration with the and a board meeting simulation chaired Beedie School of Business, Simon Fraser University. Applications are now and vice-chaired by some of Canada’s being accepted. Apply early. Contact the ICD at 1.877.593.7741 x228 or most senior directors. [email protected]. Non-members of the ICD receive a complimentary one-year membership MODULE I: April 17-19, 2015 MODULE III: September 18-20, 2015 MODULE II: June 12-14, 2015 MODULE IV: November 6-8, 2015 upon application.

APPLICATION DEADLINE: DECEMBER 11, 2014

1.877.593.7741 x228 icd.ca/DEP