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November/December 2011 • VOLUME 51 • NUMBER 8

Inside ‘Our go-forward opportunities are limitless,’ says CEO Iain Black

Green building 7

Donation drive 15

Events Calendar 2 Key Issues 3 Chair’s Message 4 Guest Column 4 Events & Speakers 5 Management News 6 Iain Black speaks at Homelessness Action Week: Investing in What Works, his first official event as president and CEO of The Vancouver Board of Trade. Footprints 7 Spirit of Vancouver 10 New Board of Trade advice, good wishes, new ideas societal topic. By authoring what would otherwise have had to pay. World Trade Centre 11 and constructive feedback from Judy called “a genuinely prophetic These impacts are as real as Spirit of Giving 12-17 president and CEO business leaders, board volunteers, document” in 2005, we formally our go-forward opportunities are Member News 8-9, 18-22 Iain Black shares his and members old and new. There’s provided “free enterprise valida- limitless. something awfully special about tion” in addressing homelessness While obviously “early days,” I Around the Board 23 first impressions who we are and where we’ve been, and, in Judy’s view, shone a bril- am struck by a few themes that we and something undeniably excit- liant spotlight on the challenge will pursue over the next several Quote of the month Carole Taylor once described the ing about what we might become, and the moral – not to mention weeks and develop into plans perfect job as one where she could and where we might go. economic – imperative of making going into 2012, The Vancouver do 50 per cent of it in her sleep, I was quite curious about meaningful and measurable prog- Board of Trade’s 125th anniversary 16 but where she was outside of her my first “official event” in early ress on it. year. These include a restructured Let’s imagine a world traditional comfort zone with the October. It did not have a finance, A day or two later, I sat in on our and refocused policy approach, where loneliness, other 50 per cent. To the extent tax or executive leadership focus, Economic Development Commit- broader regional representation, that such a scenario involves the but rather it was a sold-out break- tee and listened to explanations strategic program development isolation, bullying, fast update on homelessness in as to how the efforts of The Board (especially in areas such as our next hunger, abuse and heady blend of confidence and adrenalin, I agree fully with our Vancouver. I was truly humbled have directly resulted in business generation of business leadership), poverty do not exist. former chair and finance minis- (on your behalf) to hear the break- property taxes shifting away from small business resources, and ter… and thus eagerly embrace the fast keynote speaker, well-known business by a total of 12 per cent cross-organization partnerships opportunity to lead The Vancouver housing advocate Judy Graves, between 1991 and 2007. A further (especially in industries currently Board of Trade. repeatedly credited The Vancouver one-per-cent per year shift from less engaged with The Board). Since my arrival, I have been Board of Trade with providing the 2008 to 2012 will save businesses boardoftrade.com continued on page 3 wonderfully overwhelmed with key breakthrough on this crucial $43 million as of 2011, which they

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*relapse into criminal behaviour www.jhslmbc.ca Registered Charity # 107542573 Events catch-up board calendar For full details or to register, visit www.boardoftrade.com The Vancouver Board of Trade Cable Program Guide Firefighter of the Year Awards Jamal Moustafaev, president and november sponsors: ICBC, JIBC School founder of Thinktank Consulting. DAILY PROGRAM SCHEDULE (See times below) of Public Safety and Security. 11:45 a.m. – 1:30 p.m.. Pan Pacific Members Reception Hotel – Cypress Suite. Sponsored Members’ Reception and CANADA’S HOUSING MARKET Nov. 6, 6:30 p.m. to 9| New Members’ by BCIT. Fashion Show at La G Gallery. Governor Mark Carney, Bank of Canada Nov. 13, 3:30 a.m. 21| Orientation Network and develop your busi- Are you a new member of The Van- Special Event ness at one of Vancouver’s exclu- BUBBLE TROUBLE: Leading experts discuss Nov. 13, 6:30 p.m. to couver Board of Trade? This session 2| Join The Vancouver Board sive premier and fully established Vancouver’s real estate sector Nov. 20, 3:30 a.m. is a must for all those wanting to of Trade for Mining Forum 2011 modern digital art and installa- David Podmore, CEO, Concert Properties Ltd. add value to their membership. Resource Renaissance: The tion venues. 5 – 7 p.m. 612-207 Eugen Klein, President-Elect, Real Estate 4:45-7 p.m. Pan Pacific Vancouver impact of global demand on West Hastings St. Board of Greater Vancouver – Pacific Rim Room. Canada’s mining sector. Keynote: Richard Wozny, Principal, Site Economics The Hon. Rich Coleman, Minister Networking Roundtable Ward McAllister, President & CEO, Leding- Distinguished of Energy & Mines, The Province of Improve your business ham McAllister Properties Ltd. 16| 25|Speaker Program® British Columbia. 7:15 a.m. – 1:45 with The Vancouver Board of Robin Silvester, President and p.m. Title sponsor: BMO Bank of THE BC JOBS PLAN Nov. 20, 6:30 p.m. to Trade’s Networking Roundtable Chief Executive Officer, Port Metro Montreal. Presenting sponsor: The Hon. Christy Clark, Premier, Province of Nov. 27, 3:30 a.m. series. 7:15 — 9 a.m. Terminal City Vancouver. Leading Generational Teck Rsources Ltd. British Columbia Club – President’s and Terrace A Change: Port Metro Vancouver Rooms. 837 West Hastings. PRIORITY MARKETS: Canada’s focus on Asia Nov. 27, 6:30 p.m. to lays a foundation for the future. Leaders of Tomorrow The Hon. Edward Fast, Minister of Interna- Dec. 4, 3:30 a.m. 11:45 a.m. – 2 p.m. Four Seasons 3| Change Your Mind, Change Special Event tional Trade and Minister for the Asia-Pacific Hotel Vancouver – Park Ballroom. Your Life: Masterful Strategies 16| Let’s Talk – Mental Health Presenting sponsors: CN, Wor- for Success and Happiness. in the Workplace. Morning ad- PORT METRO VANCOUVER Dec. 4, 6:30 p.m. to leyParsons. Supporting sponsor: Learn cutting edge strategies and dresses: Lloyd Craig, Roundtable ANNUAL ADDRESS Dec. 11, 3:30 a.m. Global Container Terminals. knowledge from LOT Mentor and for Workplace Mental Health and Robin Silvester, President and CEO, renowned CEO, HR Executive, Dr. David Goldbloom, Vice-Chair, Port Metro Vancouver Distinguished and Management Consultant Mental Health Commission of 28| Speaker Program® Mr. Ray Williams. 7:45 a.m. – 4 p.m. The Board’s 30-minute time slots show one Board of Trade event for Canada. Lunch Keynote speaker: The Honourable Pat Bell, Minister Terminal City Club – 837 West a week beginning Sundays, 6:30 p.m. (new program); Mondays, 4 George Cope, President and CEO, of Jobs, Tourism and Innovation, Hastings Street. a.m.; Tuesdays, 3 a.m.; Wednesdays, 1 a.m.; Thursdays, 3:30 a.m. & BCE and Bell Canada. 7:15 a.m. – 2 leads an important public address 10:30 p.m.; Fridays, 4:30 a.m. , 7:30 a.m. & 3:30 p.m.; and Sundays p.m. Title sponsor: Bell. Presenting 3:30 a.m. on cable channel 4. Airtimes are subject to change. following a recent province-led Networking Roundtable sponsors: Pacific Blue Cross and jobs and trade mission to Asia. 7| Improve your business with WorkSafe BC. Presented in coop- PACIFIC TIES: Job and economic The Vancouver Board of Trade’s eration with The Vancouver Board growth through relationships Networking Roundtable series. NEXT ISSUE of Trade’s Health, Wellness & with Asia. 11:45 a.m. – 2 p.m. 7:15 — 9 a.m. Terminal City Club Well-Being Task Force and the BC Coming up in the February 2012 issue of Sounding Board look The Fairmont Pacific Rim – Star - President’s and Terrace A Rooms. Human Resources Management for special features covering topics on Meetings & Conventions, Sapphire Ballroom. Presenting 837 West Hastings. Association. The Fairmont Hotel Recruitment, Private Health Services, and Utilizing Consultants. sponsor: Certified General Ac- Vancouver – Pacific Ballroom. Distinguished countants of BC. Supporting MEMBERS ONLY: Does your company have news to share? 8| Speaker Program® Young Professionals sponsor: Port Metro Vancouver. Send your submissions (350 words max.) to Greg Hoekstra at editor@ Roberta Jamieson, President and 16| Development Night boardoftrade.com. Please confirm you are a Board of Trade member Spirit of Vancouver®­ Chief Executive Officer, National Business Strategy Do’s and Don’ts in your email. For more on upcoming special features, visit www. 29| Celebrate another memo- Aboriginal Achievement 11:45 a.m. Explore strategy lessons while boardoftrade.com and click on Resources, Sounding Board. rable year at The Vancouver Board – 2 p.m. Sponsor: The Vancouver hearing from Glenn Wong, a highly of Trade’s annual Spirit of Van- Aboriginal Skills and Employment sought after strategy consultant. MEMBERS (20% discount) & NON-Members: To advertise in Sound- couver® Christmas Lunch and Partnership (VanAsep) 5 – 7 p.m. SFU Segal Graduate ing Board, contact Gary Fach at [email protected] or call 604-876-0463. Year-End Wrap Up featuring media School - Vancouver. 500 Granville panelist Chris Gailus, News Hour Street, Room 2800. Anchor, Global BC. 11:30 a.m. – january clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip 2 p.m. Hyatt Regency Vancouver clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip Spirit of Vancouver® Ecomonic Outlook 2012 – Regency Ballroom. Sponsor: clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip 18| Join in the celebration as 10| 23rd Annual Economic Rogers. clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip The Vancouver Board of Trade Outlook Forum looks at the trends clip clip clip clip clip clip clip clip clip clip clip clip clip clip clip... announces and honours the and prospects for business and winners of the Spirit of Vancou- the economy. Keynote: Peter ver® Awards at a special luncheon. december Marber, Chief Business Strategist, 11:45 a.m. – 2 p.m. Vancouver Learn, Network, Grow Emerging Markets, HSBC Global Marriott Pinnacle Downtown 2| The latest installment in the Asset Management (USA) Inc. – Pinnacle BallroomPresenting Learn, Network, Grow luncheon 7:15 — 10:30 a.m. Location to be sponsor: Scotiabank. Police and series featuring guest speaker announced.

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2 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® noway.indd 1 6/8/05 11:23:45 AM key issues China crucial to continued from page 1 Hearing ideas from you is a crucial part of shaping and evolving our plans: What are we Canada’s economy doing really well? What might There was no doubt how crucial becoming ever more important to we do better? What should we China has become to Canada’s Canada’s Asian exports. The west stop doing altogether and what economy when Canada’s Minister coast ports are more than two days should we start doing that we’ve of International Trade and Minister closer to Asian markets than any never tried? for the Asia-Pacific Gateway, Ed other ports in North America, and As we start the exciting evo- Fast, reported to The Vancouver the Gateway’s world-class trans- lution of our approach and our Board of Trade on his return from portation network is also paying programs, please don’t hesitate a federal trade mission. off. The minister reported that to share your thoughts by email- “Canada’s future depends on between 2006 and 2010, Canada’s ing [email protected]. your businesses doing business market share of North American My predecessor, Darcy Rezac, with Japan, India and China,” west coast container traffic in- lead this organization for 24 Minister Fast told The Board of creased by almost 30 per cent. And Ed Fast, federal minister of international trade and minister responsible for the Asia- years and, in doing so, estab- Trade following his “highly produc- in 2009 to 2010, Canadian exports Pacific Gateway, spoke to The Board of Trade on Oct. 28. Just back from a tour of lished one of the most respect- China, Fast told attendees that partnerships are crucial to making Canada competitive tive” visit to what is now Canada’s leaving via the Pacific Gateway to ed business and membership in priority Asian markets. Photo: G. Hoekstra second largest trading partner after China increased by almost 19 per brands in North America. the U.S. cent, reaching $13.2 billion. My job is to shepherd those After visiting six Chinese cities Meanwhile, Wood Resource growth Asian markets include: and succeed within this regional many strengths and advan- in seven days, Minister Fast said Quarterly, a U.S. industry publica- • Ongoing negotiations with China engine of global growth,” Fast said. tages, pushing our boundaries opportunity is ripe for Canada to tion, has forecast that Canadian toward a Foreign Investment Pro- The lunch event was sponsored of programming, membership supply world-class services that lumber exports to China are on motion and Protection Agreement; by BC Maritime Employers Asso- and advocacy in a way that will will be increasingly in demand, track to reach a record US$1.2 • Continued negotiations toward ciation as presenting sponsor and turn heads. In doing so, we will particularly in the areas of aero- billion in 2011. Here in B.C. alone, a comprehensive economic trade Port Metro Vancouver as support- proudly enter our second 125 space, financial services, clean and annual exports of wood prod- agreement with India, a market ing sponsor. years reasserting our influence ethical energy, advanced manufac- ucts to China have also soared with 1.2 billion consumers; For more info, see Building and profile, while illustrating turing, education, agri-food and in value: sales more than tripled • A trade and investment framework Trade Relations with Asia at www. beyond debate the clear value natural resources. from about $179 million in 2008 to with the Association of South- international.gc.ca/commerce. of a Vancouver Board of Trade Southeast Asia has become a $669 million in 2010. As a result, a east Asian Nations, Canada’s sev- On Nov. 28, Pat Bell, B.C. Min- membership. high priority market for the federal number of B.C. sawmills, including enth-largest trading partner; and ister of Jobs, Tourism and Innova- Please accept my thanks for government under its Global Com- operations in Quesnel, Vavenby • An ongoing joint study toward tion, Province of British Columbia, your ongoing support, ideas merce Strategy. “It’s a market of and Mackenzie, have reopened a possible economic partnership will speak to The Board of Trade on and volunteerism that con- approximately 600 million con- to help meet the growing demand agreement with Japan. his return from a province-led jobs tinue to fuel both The Vancouver sumers, a growing middle class from China for B.C. wood products. “Whether it’s in China, Japan or and trade mission to Asia. Board of Trade, and the resulting and abundant natural resources,” Fast said plans to further Southeast Asia, Canada’s financial impact you have on defining the Fast said. strengthen Canada’s trade security depends on Canadian Register at www.boardoftrade. economy, personality and values And the Pacific Gateway is and investment ties in high- businesses continuing to expand com/events. of British Columbia itself.

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3 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® chair’s message Licence to lead publisher The Vancouver Board of Trade In this issue, I continue my series on nities in mining investment, life managing editor Terry Hadley, 604-641-1271 [email protected] leadership which is vital to both the sciences, technology, green energy workplace and the prosperity of our and forestry. editor Greg Hoekstra, 604-640-5450 city and province. As Minister Ed Fast, Canada’s design & layout [email protected] There are interesting parallels Minister of International Trade

advertising representatives Deborah & Gary Fach, 604-876-2513 right now. Our new president and and Minister for the Asia-Pacific [email protected] CEO, Iain Black, is firmly at the Gateway told us when he spoke helm of The Vancouver Board of to The Board of Trade last month Wendy Lisogar-Cocchia, Chair Want more information about joining The Vancouver Board of Trade? Trade. Under Iain’s leadership, the on his return from a federal trade The Vancouver Board of Trade Call 604-641-1260 or e-mail [email protected]. organization will be taken in new mission: “Canada’s future depends directions and to new heights to on your businesses doing business I believe the business com- ensure ongoing relevance to our in Japan, India and China.” munity has not only a social but members and the broader com- The Pacific Gateway to Asia is economic obligation to improve munity. British Columbia. Our west coast outcomes in the area of mental We are also about to see some ports are more than two days closer health in the work place. Many with new leading faces in local govern- to Asian markets than any other mental health challenges want to ment following the municipal ports in North America. In 2009-10, be taxpaying contributors to our elections. The Board will lead the Canadian exports to China using society, but are not enabled to do way in arrangements to meet with Asia-Pacific Gateway infrastructure so. The social and economic costs The Sounding Board is the official publication of The Vancouver Board of Trade and is the major communication vehicle with members. The publication is sent automati- mayor and council post-election to increased by a staggering 19 per of not taking action are significant, cally to all 5,800 Board members. Additional copies are sent to downtown Vancouver. ensure Vancouver, and specifically cent, reaching $13.2 billion. and this is exactly the issue being ISSN: 0381-5471. The views expressed by contributing writers are their own and do downtown, are made more attrac- Now that the Pacific Gateway is addressed by The Board’s Health, not necessarily reflect the policies or positions of The Vancouver Board of Trade. The Vancouver Board of Trade reserves the right to edit all submissions for content, length, tive to conducting business with well and truly open for business, Wellness and Well-Being Task style, format and legality. positive, forward thinking initia- and the foundations have been laid, Force; I look forward to the release The Vancouver Board of Trade is Vancouver’s chamber of commerce. Since 1887, The tives. As we heard from our panel it is important for us to learn how of their report in the New Year, along Board has been an active proponent of business in Vancouver. The World Trade Centre on real estate, moderated by David The Board of Trade can once again with recommendations which The Vancouver is the international division of The Vancouver Board of Trade and is affiliated with more than 300 WTCs worldwide. Podmore, chairman and CEO, lead the way and take our relation- Board can submit to government. Concert Properties Ltd., there is ship with Asia to the next level. So In the meantime, I am keen to our mission statement The Vancouver Board of Trade works in the enlightened interest of its members to no real estate bubble to burst and on November 28, we will have the begin the much-needed dialogue promote, enhance and facilitate the development of the region as a Pacific centre for in fact, Podmore stated the number opportunity to hear the B.C. delega- to bring about actual change. I trade, commerce and travel. of people employed in the construc- tion’s progress when The Hon. Pat encourage all of you to attend The our basic principles tion industry is up at 136,000 for Bell, B.C. Minister of Jobs, Tourism Board’s Let’s Talk: Mental Health The Board believes that the market system is the only system that works effectively in 2011, compared to 100,000 in 2009. and Innovation reports back upon in the Workplace on November 16 the allocation of scarce economic resources for efficient and stable economic growth Our province is also leading the his return from China, Japan and an interactive, half-day forum of and job creation. The Board recognizes the imperfections of the market system and supports the need for publicly provided services such as social services, health services way forward, navigating difficult Hong Kong on Pacific Ties: Jobs experts discussing issues impor- and public education. The Board supports the philosophy of less government involve- economic times by building on the And Economic Growth Through tant to your business: how mental ment in the business sector and believes that governments should not do what can be done in whole or in part by the private sector. new BC Jobs Plan released recently Relationships with Asia. illness impacts the bottom line, at The Vancouver Board of Trade by Back home, The Board is about how to create a work culture con- Publications Mail AGREEMENT No. 40011551 Premier Christy Clark. To reinforce to extend our leadership on health ducive to good mental health, and RETURN UNDELIVERABLE CANADIAN ADDRESSES TO the vancouver board of trade/world trade centre vancouver the Plan, British Columbia’s largest to the area of mental health, the the resources available to improve Suite 400, 999 Canada Place ever jobs and trade mission to Asia third of my key objectives after the workplace mental health. Vancouver BC V6C 3E1 has just departed to promote our economy and international trade. e-mail: [email protected] On a lighter note, I also hope you position as the Pacific Gateway to Did you know that in 2009 to will join me at our fun Christmas international trade. The purpose of 2010, mental illness cost the Cana- Lunch and Year-End Wrap-Up with Executive committee this 300-strong delegation, which dian economy $51 billion with 35 our always entertaining panel of chair & chief elected officer Wendy Lisogar-Cocchia CEO, Century Plaza Hotel & Absolute Spa Group includes our own secretary-trea- per cent of that attributed to short media icons, including Global BC

senior vice-chair Ken Martin, President & CEO surer, Jack McGee, president of the and long-term productivity losses News Hour anchor Chris Gailus Pacific Blue Cross Justice Institute of BC, is to attract according to the Mental Health and The Province’s editor-in-chief, vice-chair Elio Luongo, Canadian Managing Partner - Tax new foreign investment dollars to Commission? Yet close to half of Wayne Moriarty, as they carve up KPMG LLP our province, along with an influx all managers receive absolutely no vice-chair Dennis Skulsky, President & CEO the year’s news on November 29. BC Lions Football Club of international students. training on how to manage employ- Bring along your staff and clients secretary-treasurer Jack McGee, CD, President It also aims to strengthen the ees with a mental illness. – it’s always a festive, entertaining The Justice Institute of BC network of trade offices helping B.C. Moreover, the Commission es- and informative event! immediate past chair Jason McLean, President & CEO The McLean Group companies enter Asian markets, timates between $3 billion and $11 Until then, I wish you and our

president and ceo iain Black, The Vancouver Board of Trade first in China in the areas of trans- billion could be saved annually if board of directors all the best for portation, international education, mental injuries due to employer the upcoming holiday season, and board of directors mining, forestry, liquefied natural negligence were avoided. Here look forward to hitting the ground janet austin YWCA Vancouver gas, seafood promotion and tech- in B.C., 61 per cent of the total $6 running in January for another great kevin bent Pacific Newspaper Group george cadman, qc Boughton Law Corporation nology; then in India, where the billion cost of problem substance and productive year at The Vancou- dave cunningham TELUS Premier will cement ties with more abuse related to mental illness is lost ver Board of Trade, ready to build on lara dauphinee Fiore Financial Corporation, Fiore Group government and business leaders calvin helin rCI Capital Group Inc. productivity caused by early deaths the foundations we have laid and craig hemer odgers Berndtson to explore further B.C. opportu- and disability. achieve yet more results. terence hui Concord Pacific Developments Inc. richard jaffray Cactus Restaurants Ltd. moray keith Dueck Auto Group guest column v. paul lee Vanedge Capital robert lenarduzzi, obc Vancouver Whitecaps FC sacha mclean Blackcomb Aviation LP tim manning rBC Royal Bank derral moriyama BMO Bank of Montreal Giving the gift of life gordon nelson rogers Communications Group john w. nightingale Vancouver Aquarium tina osen Hub International When you donate blood, do you whose left leg and pelvis were shat- david podmore Concert Properties Ltd. know where your gift goes? tered after her vehicle collided with david m. poole Scotiabank tracy redies Coast Capital Savings Credit Union It goes to teenagers like An- another on a B.C. highway, and dr. mark schonfeld BC Medical Association gelica, a 13-year-old girl diagnosed needed countless transfusions to jon schubert ICBC with leukemia just weeks before make it through surgery. lorne segal Kingswood Properties Ltd. robin silvester Port Metro Vancouver starting high school. Every time you donate, your ron w. thiessen Hunter Dickinson Inc. To Lilly, a three-year-old diag- blood is directly impacting the

standing committee chairs nosed with a rare kidney disease life of someone in desperate need

communications Hagan Ainsworth, MacLaran McCann Vancouver who needed regular transfusions – someone like Angelica or Lilly community affairs ray Williams, Ray Williams Associates of a plasma protein product called or Crystal. membership marketing mary Anne Davidson, Acciona Infrastructures Ed Yee, Director, Donor & Clinic Ser- albumin before receiving a kidney But patients are not saved by small business council Victor C. Wong, Make It Business vices, Canadian Blood Services, B.C. transplant. & Yukon To Crystal, a young woman continued on page 5

4 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® events & speakers Erasing the stigma Feature event At the podium Half-day forum aims to create dialogue Leading experts around mental health in the workplace to share insights It’s an issue that affects all of us. So, why are Roundtable for Workplace Mental Health, we afraid to talk about it? and Goldbloom. They will discuss mental at 23rd Annual According to the Canadian Mental health in the workplace, from stigma to Economic Health Association (CMHA), one in five Ca- reality to hope. nadians will personally experience a mental A panel discussion including Bev Gutray, Outlook forum illness each year. Those Chief Executive Officer, of us who don’t will be Canadian Mental For more than two decades, Van- indirectly touched by Health Association, couver’s business leaders, analysts Photo: g . hoekstra Photo: mental illness, as we BC Division, and Fred and financial gurus have flocked to “Businesses need to show as much watch family members, Smith, Regional Direc- The Vancouver Board of Trade’s enthusiasm for the web as do our citi- friends, or co-workers tor, Group Benefits, annual Economic Outlook forum zens.” Chris O’Neill, managing direc- cope with disorders Great-West Life, will for insights into what the coming tor of Google Canada, Oct. 26, 2011 such as anxiety, depres- follow. The session will year might bring. sion, dementia, and outline some of the And, with rumblings of eco- schizophrenia. challenges faced and nomic uncertainty and the Yet, despite these highlight resources looming potential of a “double statistics, there is still a available to employers. dip” recession, the 23rd Annual strong stigma attached The forum culmi- Economic Outlook, to be held Jan. to mental illness in our nates with a luncheon 10, promises to be no exception to society. In fact, it’s esti- keynote address by that rule. mated that two-thirds George Cope, President Hundreds of delegates are ex- of those living with a and CEO of BCE and pected to attend The Board’s first mental illness don’t Bell Canada. Last year, major event of 2012, which will seek professional help the company launched feature some of Canada’s leading because they’re worried its innovative Bell Let’s financial experts, including a panel a diagnosis would hurt Talk program to drive that will forecast perspectives on g . hoekstra Photo: Dr. David Goldbloom, vice-chair of the Mental their personal or profes- the national conver- the provincial economy, the labour Health Commission of Canada, will address The “We’re seeing strong activity in the sional reputation. sation about mental Vancouver Board of Trade Nov. 16. market and other key sectors. construction sector and, of course, “It’s a perfect storm illness while enhanc- In years past, industry leaders that’s a mirror of what’s going on of ignorance, shame, ing care, research and such as Dr. Sherry Cooper of BMO in the local real estate industry.” stigma, and inadequate resources that pre- workplace leadership. With a clear strategy Financial Group, Don Drummond David Podmore, chairman and CEO, vents people with mental health problems to compete in the fast-changing communi- of TD Bank Financial, and Warren Concert Properties Ltd., Oct. 21, 2011 and mental illnesses from getting the help cations sector and a unique commitment Jestin of Scotiabank, have deliv- they need,” says Dr. David Goldbloom, to promote Canadian mental health, Bell ered keynote addresses. Senior Medical Advisor at the Centre for has emerged nationally and regionally as a This year, Peter Marber, Chief Addiction and Mental Health in Toronto company to watch, both in the marketplace Business Strategist, Emerging and Vice-Chair of the Mental Health Com- and within the community. Markets, HSBC Global Asset Man- mission of Canada. Bell Let’s Talk spokesperson Clara agement, will speak about how “And when it comes to common illnesses Hughes, a six-time Olympic medalist, B.C. businesses can capitalize on like depression, most of the adult Canadians will introduce Cope before his lunchtime the growth in developing com- affected are in the workplace,” he adds. “The address. As a community leader and re- panies. cost to any one individual and his or her nowned philanthropist, Hughes has seen the In addition, Helmut Pastrick, family is immeasurable, but the cost to the impact of mental illness and understands Chief Economist for Central 1 Canadian workplace and to society can be how important it is to get people discussing Credit Union, will share his in- calculated. It’s a staggering amount of lost the issue around both the kitchen table and

sights. As the editor of the Eco- g . hoekstra Photo: productivity.” the boardroom table. nomic Analysis of British Columbia, In an effort to help change public opinion In the last year alone, it’s believed that Pastrick is a true authority on the “Managing technology is essen- and gather information for a future report, mental illness cost the Canadian economy provincial economy. tial. Without doing so, you will get The Vancouver Board of Trade is hosting more than $50 billion. Mental illness is an Pastrick is also past president overrun.” Daniel Sieberg, Host, Tech an interactive, half-day forum entitled Let’s issue that affects all industries and exists in of the Association of Professional This Out!, ABC News Now, Oct. 17, Talk: Mental Health in the Workplace on No- small businesses as well as large corpora- Economists of BC, a member of 2011 vember 16, supported by title sponsor Bell as tions. No one is immune, and if you’re not the Canadian Association for part of the company’s national commitment prepared, it could hurt your bottom line. Business Economics, and the BC to mental health. Given the widespread nature of mental Economic Forecast Council. The event, presented in cooperation with illness, it’s crucial that businesses learn to The Board’s Health, Wellness and Well-Being adapt and develop an organizational culture For more on the 23rd Annual Task Force and the BC Human Resources conducive to mental health. Make this half- Economic Outlook forum — includ- Management Association, is also sponsored day forum the first step towards addressing ing schedule, registration details by presenting sponsors Pacific Blue Cross mental health issues in your workplace and and updated speaker information and WorkSafe BC. learn how to provide the highest level of — visit www.boardoftrade.com. The forum kick off with breakfast and support to your employees. addresses by Lloyd Craig, chair of the

continued from page 4 of giving. By encouraging your friends and blood donor clinics serving as official food family members to join you in donating drop-off stations across the province, you g . hoekstra Photo: the donations of just one person; they are blood, you’re ensuring blood is always there can do two good deeds with just one hour “I had this incredible, powerful lead- saved by the gifts of an entire community for those who need it most. of your time – donate a non-perishable food ership body [The Vancouver Board of blood donors. Angelica has needed a And this holiday season, we’re making it item and then donate blood. of Trade] saying ‘We can do it.’” Judy handful of transfusions throughout her even easier for British Columbians to rally Visit us at facebook.com/BCBlood and Graves, Housing Advocate, City of cancer treatments. Crystal received 48 units their loved ones to join in the spirit of giving remember to book your appointment to Vancouver, Oct. 14, 2011 of blood while in the emergency room. And through our second annual Bleed & Feed donate blood online at blood.ca or by calling Lilly received 150 albumin transfusions holiday campaign, which runs Dec. 1-31. 1-888-2-DONATE (I-888-236-6283) this while waiting for her transplant. We all know the holidays are a difficult holiday season. That’s why Canadian Blood Services is time of year for many deserving organiza- Ed Yee is director of donor and clinic encouraging Canadians to rally together tions. Two in particular need constant filling services for Canadian Blood Services, B.C. For more information, visit to save lives to experience the true spirit – the blood bank and the food bank. With & Yukon. www.boardoftrade.com

5 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® management news Why performance appraisals don’t New directory identifies actually improve performance the ‘who’s who’ of business in Vancouver by ray williams a world-renowned management consultant, also argues in his book, Oops! 13 Management Practices That Waste Newly incorporated Prime Prospects Inc. has just published Second only to firing an employee, managers rate perfor- Time and Money, that performance appraisals actually are the first business directory of virtually all the movers and mance appraisals as the task they dislike the most. counter-productive. shakers in the Metro Vancouver area. Recent neuroscience research has shown that providing Some would argue that compensation should be, and Phone verified data on firms with 50 employees and negative performance appraisal feedback causes actual is, tied to performance reviews. The evidence is to the greater confirms a total of 3,453 big businesses in the Lower physical pain to both the employee and the manager. We contrary. Pay is primarily determined by market forces, Mainland. A total of 9,552 key executives are listed, from need to wake up to the reality that traditional performance with most jobs placed in a pay range before employees CEOs to office managers. appraisals, as practised in most organizations, are funda- are even hired. Raises are determined by bosses as a result Start at the top with presidents and owners and work your mentally flawed. either of the marketplace or the budget. way down to senior and middle management, including Most employee performance reviews are quarterly or Perhaps the biggest argument against performance human resources and IT contacts. annual processes controlled by managers. In some cases, reviews is that they fly in the face of what we should want The survey also found female executives hold 2,814 titles, employees also participate in self-review. In many orga- from everyone — a commitment to personal growth. This representing one-third of Vancouver’s key decision makers. nizations, compensation, promotion and even dismissals requires employees turning for assistance to someone Duplicated from her original Vancouver business, Con- are tied to the results of these reviews. who can help, mentor and coach, not judge and criticize. tacts Influential, launched in 1976 and sold in 1990, Isabelle Robert Sutton, Stanford University business professor, Performance reviews are the equivalent of looking in Hutton has brought back the original business directory, says performance evaluations do more harm than good. the rear-view mirror to see where the employee has been which sorts firms by industry, type of location, company In fact, 1998 study by Development Dimensions Incorpo- — and sometimes failed. But research shows that for any size, and postal code. The directory also includes 1,011 key rated, found that employers themselves expressed over- kind of corrective behavior to occur, feedback needs to be email addresses. whelming dissatisfaction with performance reviews. The given almost immediately, not at the quarterly or annual “Unlike thirty years ago when it was easy to contact and 2005 national survey, conducted by consulting firm People review, when it’s too late. research small business, the last two decades have created IQ, found that 87 per cent of employees and mangers felt Further, the “carrot and stick” approach to motivation, a ‘no office’ location,” says Hutton, president of Prime performance reviews were neither useful nor effective. largely discredited by motivational research, is often tied Prospects Inc. “Small business owners now multitask with Psychologists Avi Kluger and Angelo Denisi completed to performance reviews, rather than using what we know social media and networking events. Allowing calls to go to a meta-analysis of 607 studies of performance reviews and about what motivates people to improve performance. voicemail has become the accepted practice of thousands concluded that at least 30 per cent of the performance So what’s the alternative? Bosses that guide, coach, of small business owners. The bottom line is the larger, es- reviews ended up in a decline in employee performance. tutor, mentor, and provide daily continual feedback to em- tablished firms are easier to do business with, as they have Tom Coens and Mary Jenkins in their book, Abolishing ployees to help them improve performance and focus on the back up, the staff, and the resources to buy and sell.” Performance Appraisals: Why They Backfire And What To desired outcomes, rather than reviewing past performance. Only 361 out of 3,453 calls made by Prime Prospects Do Instead, detail studies that clearly show performance As Samuel Culbert wrote in the Wall Street Journal, went to a voice activated system. The Greater Vancouver’s appraisal do not work. “it’s time to finally put the performance review out of its friendliest receptionists at these major corporations have The Society for Human Resource Management found misery.” also been noted in the database, along with pending titles that 90 per cent of performance appraisals were both Ray Williams is president of Ray Williams Associates and of important key positions currently looking to hire. painful and didn’t work, and further, produced an ex- director of The Vancouver Board of Trade. For more info, For more info visit www.primeprospects.com, email tremely low percentage of top performers. Aubrey Daniels, visit www.raywilliamsassociates.com. [email protected], or call 604-255-9999.

6 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® VanDusen Garden visitor centre sets a benchmark for sustainable design and conservation The VanDusen Botanical Garden Visitor hundreds of thousands of visitors each year Centre — a model of sustainability and to experience the diversity this 22-hectare set to become one of the city’s most iconic natural environment has to offer,” said buildings — officially opened last month. Vancouver-Langara MLA Moira Stilwell. The stunning $21.9-million visitor centre “The B.C. government is proud to support features advanced technology, a green roof the construction of this stunning new Van- and a beautiful orchid-inspired design. couver landmark.” In addition to transforming the garden’s Mayor Gregor Robertson said the visitor entrance, the 1,765-sq.-m. (19,000-sq.-ft.) centre will serve as a showcase for sustain- facility will accommodate more visitors, able building, reflecting Vancouver’s goal and provide increased space for interpretive to become the greenest city in the world exhibits and education programs. The new by 2020. centre will greatly enhance the visitor expe- Vancouver park board chair Aaron Jasper rience and support VanDusen’s work to pre- echoed those comments, saying the struc- serve plant diversity for future generations. ture is “an amazing fusion of architecture “Our government is proud to invest in and nature” that will become “a must-see this new visitor centre, which will increase attraction for residents and visitors alike.” tourism here in Vancouver, and support our The City of Vancouver invested $8.3 The VanDusen Botanical Garden’s new state-of-the-art visitor centre had its grand opening Oct. 22. The province’s economic development,” said million into the project, the Government $29.1-million facility, featuring a distinctive green pedal-shaped roof, was designed to meet the LEED platinum level of excellence. submitted photo the Honourable James Moore, Minister of of Canada invested $6.9 million, VanDusen Canadian Heritage and Official Languages. Botanical Garden Association invested $4.7 than a spectacular building — it is a people “This new visitor centre welcomes “This project is an excellent example of how million, and the Province of British Colum- place and invaluable community resource people of all backgrounds and ages to par- Canada’s Economic Action Plan is creating bia invested $2 million. that embodies the garden’s mission to ticipate in the wonder and beauty of nature jobs, boosting the local economy, and de- The design team of architect Perkins + inspire understanding of the vital impor- through the many programs, activities and livering real results to communities across Will and landscape architect Cornelia Hahn tance of plants to all life through the excel- displays that will happen here. British Columbia.” Oberlander developed the master plan for lence of our botanical collections, programs “It’s a place to grab a coffee, browse “The addition of this visitor centre to the visitor centre. and practices, said VanDusen Botanical a book or interact with interpretation. It these truly incredible gardens will allow “VanDusen’s new visitor centre is more Garden Association president Brian Clark. belongs to everyone.” EMBERS combines profits with social responsibility BUSINESS by perry a. stein The two programs demonstrate the triple bottom line — prioritizing economic, social We have all witnessed the “occupy” and environmental outcomes. EMBERS TRAINING protests that first took hold in New York’s fi- Green Renovations manager David Pryor nancial district, then later to spread to cities says that both programs rely on labour typi- around the world, including Vancouver. cally treated as “too risky or hard to employ” While some have argued that the by most other organizations. FOR YOUR demands of activists seem unorganized, “Many of our workers are skilled labour- there is one common message that seems ers who may be newcomers and strug- to come across — that our society is losing gling to overcome challenges,” says Pryor. its social and environmental conscience. “EMBERS gives these individuals employ- NEXT BIG MOVE Is there a viable corporate model that ment opportunities, helping them re-enter can effectively combine profit generation the labour force and begin positive futures.” with social and environmental responsibil- EMBERS is not a typical charity, nor is ity, without compromising on either? it a typical business. For a charity, it is sur- Register now! Part-time courses start soon in: Vancouver-based organization EMBERS prisingly enterprising, and for a business, it > Accounting, Finance, and Insurance is trying to prove that there is. places an uncommon emphasis on workers’ > Media and Creative Communications EMBERS is a community economic de- social wellbeing. velopment organization with an established Embers Staffing Solutions for example, is > Management presence in Vancouver’s inner city. Over expecting to surpass $1 million in revenue > Marketing the past 10 years it has grown from humble in 2012, while providing education support beginnings in a cramped Chinatown office, to workers through financial literacy and job offering business coaching and support counseling. EMBERS Green Renovations bcit.ca/business services to low-income entrepreneurs fresh expects to follow suit in years to come. ideas. “The green economy offers great po- Now located at the Woodward’s Build- tential,” says Pryor. “We are working with ing, the organization recently launched the City of Vancouver and homeowners’ to EMBERS Green Renovations, a sustainable increase residential energy efficiency by 20 alternative to home renovation and weath- to 30 per cent, creating real green job op- erization, hoping to tap into Vancouver’s portunities.” burgeoning green economy. CEO Marcia Nozick adds, “EMBERS is a EMBERS Green Renovations compli- model that demonstrates that business and ments the organization’s other social charity can enterprise together.” venture EMBERS Staffing Solutions, a tem- porary staffing agency providing employ- Perry A. Stein is communications coor- Real Experience. Real Results. ment opportunities for individuals facing dinator for EMBERS. For more information barriers in the job market. visit www.embersvancouver.com.

7 Sounding Board/November-December 2011 The Vancouverclient: Board Lynne of Trade/Spirit Cruz of Enterprise® ad name: SoBiz publication: Sounding Board docket #: A16662 size: 5” x 7.5” colour: black template: typographic designer: Mirabelle proof 1: Apr 6, 2011 required: Apr 8, 2011 special notes: member news Economic uncertainty demands alternative sources of business financing for small and medium enterprises

Since the global financial crisis first burst too late. into the headlines in 2008, the landscape for One such alternative lender is new financing business activity and economic Vancouver Board of Trade member iFund growth worldwide has changed consider- Lending. The company may be a new ably. member, but its multi-million-dollar lending The crisis has now morphed into serious facility is well established at its south Surrey questions about the stability of some Euro- offices. pean and American banks and sovereign In fact, iFund has been helping Cana- debt, notably in Greece and other countries. dian entrepreneurs for years. The company Thankfully, Canada’s banks and govern- recently announced a $2-million addition ments are in better shape than its interna- to its lending facility for Western Canadian tional counterparts. entrepreneurs and companies requiring But the contagion of fear permeating financing. the financial crisis, and now the prospect “In today’s volatile economic and fi- of a double-dip recession, has cast a chill nancial climate, and especially since 2008, over lending and financing, even in top- conventional financing sources are often tier countries such as Canada. Small and unable to react quickly or at all to lending medium enterprises (SMEs) are often the opportunities that often lie outside their first businesses to face financing trouble. traditional comfort zone,” says Gordon Bylo, How does this happen? Fear causes COO of iFund. lenders and financiers to hesitate, delay or “iFund wants to hear from entrepreneurs Gordon Bylo, chief operating officer of iFund Lending, says small and medium-sized businesses need to prepare unexpectedly deny funding. On the other from Greater Vancouver and throughout for uncertain economic times by looking at alternative sources of funding and financing. submitted photo side of the ledger, customers decide to Western Canada who need financing for stretch out payments for invoices. their companies.” fast. who have experiences that can help iFund’s The result is a surprising “cash gap” that Bylo’s suggestion for small businesses “They must also be willing to look at client companies. can cause even the most solid of companies and start-ups looking for financing these alternative sources of financing,” he adds. “Our goal as fellow entrepreneurs is to to suddenly hit the wall financially, and days is straight up. “iFund is not the only alternative financing help our clients with funding and other as- trouble can brew quickly with very little “SMEs must be ready to examine all source out there, but we do pride ourselves sistance as needed, Bylo says. warning. possible ways to obtain funding for their on helping well-established and new busi- “Many just need financing, but if we can In these uncertain times, all SMEs must business including business loans, bridge nesses throughout Western Canada fund help them succeed with some entrepreneur- prepare ahead of time to ensure they’ve financing, franchise acquisition, purchase- their expansion.” ial guidance, we’ll do that too.” lined up prudent financing alternatives to order financing, re-mortgages, SR&ED and In addition to providing financing, iFund traditional lenders, such as banks and credit receivables,” he says. “Do it when times are will look to provide business information For more information on iFund lending unions. Waiting until trouble hits could be good because if trouble does hit, it will hit and connections to other entrepreneurs visit www.ifundlending.ca. Get the highest return on Vancouver 2012 Relocation Guide professional development by tara landes will not gain nearly as much ROPD as he or she would at a marketing seminar. Even a The knowledge economy will soon force yoga class, for the uninitiated, can provide return on professional development (ROPD) high ROPD when the focus of meditation is on to the dashboard of every successful applied to the work setting. Advertising global corporation. So, how can small and mid-sized busi- Use it or lose it nesses compete when budgets are limited Space Deadline and time is scarce? Start with these steps: This point is the most critical. If you do not use the information within 48 hours Budget time of acquiring it, you will lose it. Hermann November 10, 2011 Ebbinghaus discovered the exponential Making space for learning is the first step nature of forgetting in the 1800s. In typical and there is always some time available. school work application, 90 per cent of what Whether it is a one-day seminar attended is learned is forgotten after three to six days. semi-annually or just twenty-five minutes to This means the time you budget for acquir- read and apply the teaching from an article, The official relocation guide of the Vancouver Board of Trade ing the knowledge must be matched by the ensuring your company is up to date on the time you spend applying it immediately. Essential advice to successfully relocate yourself, your family breakthrough thinking of the day will ensure Otherwise, the acquisition time is wasted. survival and promote profitability. Budget or your business to beautiful Vancouver, British Columbia and some professional development for every Start Measuring Today its surrounding communities. employee. The more the role requires work “on” the business instead of “in” the more What gets measured gets managed, time that should be allotted. goes the adage. Follow the above steps to ■ Targeted audience ■ Compelling editorial maximize your company’s Return on Profes- Go outside your expertise sional Development. ■ Directory of service suppliers The directory includes service providers who can help individuals and their Companies routinely fall into the trap Tara Landes is president of MRSI Bench- families move and settle successfully in Vancouver and the Lower Mainland. of focusing their limited professional de- marking, a full-service benchmarking and velopment time on things they already change management firm committed to know. This means the majority of the time delivering lasting change in small and mid- For further information is dedicated to reinforcing already held sized businesses across the U.S. and Canada. please contact: beliefs, with maybe an additional nugget or When she is not helping clients, you’ll find her two of wisdom. In this case, total ROPD is Katherine Butler, 604-688-2398, on a sailboat in the Gulf Islands, watching very low. For example, a general contractor her husband and sons fish. For more info visit E-mail: [email protected] B.C. OWNED AND OPERATED that attends a project management seminar www.mrsbencmarking.com.

8 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® member news Develop a compensation plan with Seaspan nets $8 billion newly released WCBC reports shipbuilding The results of the Labour Force Survey and competitive benefits are the next most among the highest, but the differentials released by Statistics Canada in October effective recruitment strategies. between east and west will be less than they indicates that full-time employment rose Lack of career opportunities and dissatis- were in the previous few years,” says Cook. contract by 61,000 in September, 2011. faction with the cash compensation were the Increases in the public sector will be less This increase pushed the national un- two reasons most often cited as the reasons than those in the private sector, he adds. Em- The federal government has chosen employment rate down to 7.1 per cent, the for employee turnover. ployees in the financial services sector and Seaspan’s Vancouver shipyards as the lowest rate since December, 2008. Mean- The employers stated that their top individuals employed by professional servic- prime contractor to build the National while, employment in B.C. rose by 32,000 priorities for managing retention will be es firms can expect to receive raises that are Shipbuilding Procurement Strategy pro- causing the provincial unemployment rate ensuring that the or- among the highest gram’s non-combat vessels. to decline to 6.7 per cent. ganizations’ compen- “[Salary] increases in Western in the private sector. The $8-billion program will not only Although unemployment rates are higher sation and benefits Canada will be among the As the economy inject billions into the local economy, than they were three years ago, a national are competitive, and continues to but it will create up to 4,000 jobs over the survey just completed by Western Com- providing coaching highest, but the differentials strengthen, employ- next eight years. pensation & Benefits Consultants (WCBC) or other development between east and west will ers face a greater In addition, the government has plans reports that many employers are experienc- for their managers challenge in attract- for a further 17 vessels which should fall ing challenges in attracting, motivating and and supervisors. be less than they were in the ing and retaining under the non-combat package. retaining employees. Barry Cook, a previous few years.” competent, engaged “We have a long and established track More than half (56 per cent) of the em- Partner with WCBC employees. record of working with the Canadian ployers had difficulty in attracting profes- says the typical orga- Compensation Navy and Coast Guard in building ships sional/technical employees and 34 per cent nization increased its salaries by approxi- plans are the most effective attraction and on time and on budget,” said Jonathan had difficulty in recruiting middle managers mately three per cent over the past year. retention tool and “employers should ensure Whitworth, Seaspan CEO. “Seaspan is and supervisors. In addition to salaries, most of the or- that their plans are appropriately positioned committed to returning BC’s shipbuild- In the past 12 months approximately ganizations have a short-term incentive relative to market and are aligned with the ing industry to its once-thriving roots. one-third of the employers lost employees plan, with the most common type of plan organization’s business strategy,” says Cook. This award is a direct result of that com- which they hoped to retain. This turnover being an annual bonus plan. More than 80 mitment.” problem was most pronounced with respect per cent of the organizations with incentive Editor’s Note: WCBC has just released its Whitworth thanked Seaspan’s sup- to professional/technical and administra- plans expect to make payouts to employees 2011/2012 suite of compensation reports. porters, including the province, local tive support positions. for this fiscal year. Purchase any of these reports and receive municipalities, local First Nations, ship- More than 80 per cent of the employers Employers expect to increase salaries by up-to-date market data specific to Metro yard unions and teaming partners from surveyed stated that offering competitive about three per cent in 2012, but the magni- Vancouver and other cities. Savings of 15 across Canada, for their dedication over base salaries is their most effective tool in at- tude of increases varies by economic sector, per cent have been arranged for Board of the 18-month bidding process. tracting employees, while about two-thirds type of position, industry and geographic Trade members. Information can be found Although planning will begin imme- of the employers believe that offering ad- location. at: www.wcbc.ca/surveys or call Nancy diately, construction on the new vessels vancement opportunities, work-life balance “Increases in Western Canada will be MacLeod at 604-683-9155. will not likely start until late 2012.

Director Profile: Calvin Helin

by jessica wong Karate and Education Society, which is a not-for-profit club that gives free karate For Calvin Helin, author, lawyer, entrepre- lessons. As a third degree black belt, Helin is neur and director of The Vancouver Board a regular instructor and believes that these of Trade, joining The Board was a way for lessons help the students develop discipline, him to help Aboriginal people achieve self- manners and self-confidence. Originally, the reliance through enterprise. club was meant for Aboriginal children but This year, the Aboriginal Opportunities was eventually opened to Committee (AOC) was anyone who was interested formed, largely due to the in the program. This club efforts of Helin, who was has created many opportu- the driving force behind nities for the students, the this committee and is cur- most recent being an ath- rently the chair. letic and cultural exchange “We’re looking at ex- in Germany where the stu- ploring issues and advo- dents attended the FIFA cating policies on behalf Women’s World Cup soccer of our members that are match between Canada and consistent with the goals Nigeria. The trip was paid of The Board of Trade and for by the German govern- their membership,” he ment, except for the flights, says, “But we also want to which were fundraised by create links to the Aborigi- Helin. nal community and poten- “The students had an tial business opportunities Author, scholar, entrepreneur and experience which, I am and basically try and foster Vancouver Board of Trade director absolutely certain, is a once- Calvin Helin. Submitted photo a spirit of constructive in-a-lifetime experience partnership.” for all of them,” says Helin, This year, one of the main goals of the “The Germans were incredible hosts.” AOC will be to raise awareness and under- With two books already under his black standing of Aboriginal peoples’ increasing belt, Helin releasing his third book, The importance in terms of Canada’s future Empowerment Mindset. A follow-up to economic development. According to Helin, his previous book, The Economic Depen- it is “critical” for Aboriginals to expand dency Trap, his latest book offers detailed, their network to mainstream Canadians straightforward information for not only and non-Aboriginal businesses in order to those who are trying to escape economic “create better prosperity for the benefit of dependence, but “for anybody who finds the entire nation.” that their attempt to succeed at something Helin is also the founder of the Shudokan eludes them.”

9 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® Timmy’s Christmas Telethon returns to the airways

Perhaps it’s a bit early to start telling support the BC Lions Society’s programs, in- Christmas stories, but it’s not too early to cluding the three Easter Seals Camps, three think about all the families that the British Easter Seals Houses and patient care grants. Columbia Lions Society for Children with The newly revamped Timmy’s Christmas Disabilities and Lions Clubs help through- Telethon will be six hours of televised enter- out the province. tainment, inspiring stories, special celebrity Whether it’s the guests and the dedi- 900 children with ‘Twas 21 nights before Christmas, cated work of caring disabilities that at- individuals, organi- And all through Easter Seals House tended an Easter zations and corpora- Seals Camp this Not a guest was stirring, tions. The telethon past summer, or the Not even a mouse will proudly show- 35,000 guests who All the families were gathered, case some of the call Easter Seals many families and Around the TV watching Shaw Performer Shari Lewis (right) and her puppet Lamb Chop read a festive story to some children during a past House home, they’re the special medical Seeing the donations, instalment of Timmy’s Christmas Telethon. After a 12- year hiatus, the British Columbia Lions Society for Chil- all relying on us to be needs required by dren with Disabilities has announced the popular telethon will return to the airways Dec. 4. submitted photo there for them. Coming in with an awe their children. We are excited to Watch the tele- can receive the specialized medical care she We ask you to continue your support announce that after a 12-year “rest” Timmy’s thon and meet families like Rochelle and her needs at BC Children’s Hospital. of people with disabilities by watching the Christmas Telethon will once again be daughter Macey. We first helped Rochelle You’ll also meet the Kaweski family, who telecast and encouraging friends and family broadcast on Shaw channels across B.C. shortly after she gave birth to Macey who will share with you the story of their son, to watch and donate. Thank you for your on Sunday, Dec. 4, from 4 to 10 p.m. For 23 weighed only 3/4 of a pound, or about the Damien, and daughter, Natasha, who have support and we hope you’ll help keep the years the British Columbia Lions Society size of a soda can. been regulars at our Easter Seals Camps for phones ringing on Dec. 4 during Timmy’s for Children with Disabilities hosted this Now six years later, Rochelle and Macey more than 9 years. They will share with you Christmas Telethon. successful telethon. continue to use Easter Seals House every what makes Easter Seals Camp a magical For more information on the telethon Funds raised through the telethon, time she and her daughter have to travel place that gives kids the best week of their please go to www.timmys.org. which ran for 23 years prior to its hiatus, will from the North to Vancouver so that Macey lives. SOV awards honour city’s top cop and fire fighter Nov. 18 Join in the celebration as gator, file coordinator or tently chosen to lead teams sons aged 24 and 22. During The Vancouver Board of team leader in about 40 that are engaged in high his free time, Plecas enjoys Trade honours the winners homicides. He has taken a profile, complex investiga- working on a ranch and as a of the Spirit of Vancouver lead role in the investiga- tions. When a high degree of fishing guide. Awards at a special luncheon tion of several high-profile leadership and investigative In the 27 years that he on Friday, Nov. 18. murders, and has distin- ability is needed, Faoro’s has been with the VFRS, Individuals, companies guished himself by taking name always surfaces. Plecas has served as a fire and community organiza- a leading role in two enor- Faoro has been person- fighter, a fire boat operator, tions have been nominated mously successful major ally responsible for suc- a member of the high angle in four special categories. In projects — EVIAN, the inves- cessfully concluding some and confined space techni- addition, special presenta- tigation into a corrupt VPD of the most challenging and cal rescue team and served tions will be given to the member, and RESCUE, the publicly scrutinized inves- on the honour guard. Police Officer of the Year, Sgt. investigation into a highly tigations undertaken by the Some highlights in his Rob Faoro, and Fire Fighter organized group of murder- VPD and, as such, that level career include going to New Sgt. Rob Faoro, Police Officer of the Year (left) and Cpt. Rob Plecas, of the Year, Cpt. Rob Plecas. ous, predatory drug traffick- of commitment, leadership Orleans with 30 other fire Fire Fighter of the Year (right) will be honoured at the annual Spirit of Faoro has a wide breadth ers operating in Vancouver’s and policing ability has led fighters, volunteering to Vancouver Awards luncheon on Nov. 18. submitted photos of experience since joining Downtown East Side. to Sgt. Faoro being named help rebuild homes after the Vancouver Police De- Faoro has also investi- “Police Officer of the Year.” Hurricane Katrina, and dedicated to helping fellow experience. partment (VPD) in 1981, gated a number of internal Vancouver Fire & Rescue going to New York post-9/11 members with personal Plecas’s dedication and including stints with patrol, and external police-involved Services (VFRS) is proud to help fellow fire fighters and substance abuse issues. mentorship have earned strike force, the coordinat- shootings and in-custo- to announce Captain Rob pay respects to the fallen. He is also an important him much respect from his ed law enforcement unit dy deaths, which require Plecas as the 2011 recipient Plecas has gone above member of the critical in- peers and he is well deserv- (CLEU) and, most recently, significant leadership and of the Fire Fighter of the Year and beyond to support cident stress management ing of this award. the major crime section investigative skills given Award. many members of the de- team, a program which sets For more on the SOV (MCS). the extreme scrutiny these Plecas, a second genera- partment in his role as the out to assist fire fighters awards ceremony visit www. In his career, Faoro has investigations are subject to. tion fire fighter, and his wife lead for the employee as- in openly dealing with the boardoftrade.com. worked as lead investi- Faoro has been consis- of 29 years, Teresa, have two sistance program, which is many difficult incidents we

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Premier PARTNERS Supporting PARTNERS BC Hydro British Columbia Lions Society for Children with Disabilities HUB International Ltd. PNE Sauder School of Business BC Lions Vancouver Canadians Vancouver Whitecaps FC

10 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® Preparing for the next economic recovery new agreement with Kuwait Not necessarily. problems: first, other nations are by peter g. hall Canada has entered a new By 2016, Canada’s labour force also vying for skilled immigrants; investment agreement with It takes teamwork to build an hits an unusual wall. Because and second, their home country Kuwait, further paving the economy. Economic development of aging, our population aged is probably experiencing much way for Canadian businesses plans at the local, regional and 15 to 55 – the bulk of our labour higher growth than we can gener- to compete globally. national level play a key role. force population – starts to shrink ate. Increasing population natu- Canadian Prime Minister Over the years, much has been rapidly just four years from now. rally takes too long. Thus far, the Stephen Harper and Kuwait written and myriad plans have We may succeed with setting up facts are not promising. Prime Minister Sheik Nasser been implemented by economic business activity, but we may not Clearly, in the next recovery we Al-Mohammed Al-Ahmed developers. Does all the economic be able to staff it up. will have to use Al-Jaber Al-Sabah, witnessed transformation we have seen in the Certain regions “As labour our scarce labour the signing of the Canada- past 20 years in any way change are under more pressures rise, more carefully Kuwait Foreign Investment the shape of modern economic pressure: three of and creatively. As Promotion and Protection development? the four Atlantic giving some of our such, programs Agreement Sept. 26. Historically, development provinces already aimed at in- Harper said the agreement programs have focused on en- have shrinking business to others creasing the skill labour force popu- levels of exist- will encourage trade and in- couraging domestic investment, can increase our vestment by providing “pre- attracting foreign investment, lations. Suddenly, ing workers and dictability and certainty for creating hubs of activity, building there seems to be new graduates Peter G. Hall, vice-president and chief capacity, our global economist, Export Development Canada. investors in both countries.” export-oriented business capacity, a problem with the are well-placed. Kuwait offers significant targeting cool new niche indus- model. market reach How will this of economic development won’t investment potential for Ca- tries, trying to increase value-add Japan has been help? What if we work in the next recovery. In this nadian manufacturing and in traditional industries, diversify- faced with the same and our overall changed our ap- case, “Give, and it shall be given infrastructure companies. In ing on a number of fronts – the list dilemma for 20 prosperity.” proach to busi- unto you” is a good adage. As 2010, bilateral trade between goes on. years. Would that we ness? Facing labour pressures rise, giving some Canada and Kuwait reached The initiatives are noble, al- could look at their labour con- of our business to others can $129 million, with exports though generally mercantilist in response and learn. Instead, ev- straints, why not import labour increase our capacity, our global totalling $97 million. nature, and have yielded good eryone fears going down the same without actually having to move it? market reach and our overall results where intelligently imple- path that for Japan has yielded We could fan out the labour- prosperity. mented. Is this the appropriate little more than sideways growth, intensive production to other EU TALKS WRAP UP model for the future? a moribund consumer and a dan- parts of the world that have a Peter G. Hall is vice-president Let’s assume this moribund gerous escalation of national debt. surplus of the right kind of labour, and chief economist for Export The European Union and global economy does recover: Given the state of aging in the West, while developing and managing Development Canada (EDC), Can- Canada wrapped up their business activity revives, employ- failure to overcome constraints the business here. This formula ada’s export credit agency, offering ninth round of historic free ment picks up and unemployment could be devastating. requires foreign investment, and innovative financing, insurance trade negotiations late last starts to drop. Let’s assume at the Is there a solution? allows us to move our labour up and risk management solutions to month. same time that all of our eco- Simply allowing real wages to the value chain – increasing Ca- help Canadian exporters and in- Talks between the two nomic development plans across increase may price us out of the nadian labour productivity at the vestors expand their international regions first began two years the country simultaneously start market. We can try to increase same time. business. For more information ago, in Oct. 2009. bearing fruit. Good for Canada, eh? immigration, but we face two The bottom line? The old model visit www.edc.ca. “While some issues still need to be resolved, nego- tiations are now well-ad- vanced,” said Minister Fast. For more info visit www. international.gc.ca.

Eyes on Morocco Mike Anderson, CA Gordon Baldwin, CA Ron Batty, CA, CPA Jay Bouchey, CA Dave Cender, CA, CPA Larry Hanson, CA Lorraine Havinga, CA Federal officials kicked off the first round of free trade negotiations with Morocco in Ottawa this past month. The talks included international trade minster Ed Fast and ag- CA Paul Vivian, CA, TEP CA riculture minister Gerry Ritz. Mark Hoag, CA Shane King, CA Dave Mitchell, CA Bill Vance, Rob Wesley, Fast said an agreement with Morocco would help Canada’s manufacturing, agriculture, and services industries. We’ve Ritz added that the nego- tiations are “really impor- MERGED! tant for Canadian farmers since agriculture products, Effective October 1, KNV Chartered Accountants especially wheat and pulses, LLP and Nordahl Craig Cummings & Gares Chartered Accountants have merged their dominate our current trade practices to create a stronger team in the BC with Morocco.” marketplace. With bench strength full of talent and In 2010, Canada-Morocco desire, we look forward to being the ultimate trade totalled $328.2 million. teammate for YOU and YOUR BUSINESS! With a population of about 32 million, Morocco’s economy is expected to grow Visit us online at WWW.KNV.COM by almost five per cent this Vancouver Surrey Kelowna year and next. 604-736-2571 604-536-7614 250-861-5300

11 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® Vancouver Board of Trade members share their contributions to our community in 2011 CNIB and Zajac Ranch team up to provide camp for all

participating in programs which develop by andrea flintoff independence and confidence. CNIB looks The Canadian National Institute for the forward to continuing to partner with Zajac Blind (CNIB) held its summer camp in Ranch for Children,” adds Thomson. Mission, B.C. for the first time this year, in Since 2004, Zajac Ranch for Children partnership with Zajac Ranch for Children has provided life-changing experiences for and the BC Blind Sports and Recreation thousands of children with a wide variety Association. of serious illnesses and medical conditions. Summer camp provides a chance for chil- Set on the shores of Stave Lake, Zajac dren to be independent, meet new friends Ranch for Children welcomes children who and hone new skills through a variety of are often turned away from other camps activities. But for those who are blind or par- because of their physical, developmental tially sighted, traditional summer camps can and behavioural challenges and offers pose a host of whole new challenges. What them opportunities to have fun, make new CNIB was looking for was a fully accessible friends and try new things, in a safe inclusive camp, inclusive of special needs. environment. In 2011, CNIB and Zajac Ranch for Chil- “The whole mission and purpose of the dren teamed up and welcomed 47 campers ranch is to give children with disabilities and from across B.C. and Western Canada. With special needs an opportunity to explore their its 24-hour medical centre and experience of strengths, develop new skills and focus on providing camps to children with a variety their abilities rather than their disabilities,” of needs, Zajac Ranch for Children was an says Mel Zajac, founder of Zajac Ranch for ideal facility for the CNIB summer camp. Children. “The partnership with CNIB is the The campers, aged 8 to 18, enjoyed water type of partnership we strive to develop and sports, horseback riding, arts and crafts, we got off to a great start in 2011. I was im- and archery. pressed how quickly the children adapted to “CNIB’s partnership with Zajac Ranch the surroundings of the ranch and involved for Children was a wonderful experience themselves in activities,” Zajac adds. which gave children who are blind or par- In addition to partnering with CNIB, CNIB campers Amanda Pang and Haley Olinyk at Zajac Ranch for Children. Photo: mark nicol/cnib tially sighted new experiences and exciting Zajac Ranch for Children works with medical adventures,” says Andrea Thomson, CNIB organizations to provide camps for children Andrea Flintoff is office administrator For more on the Zajac Ranch for Children, BC-Yukon Division associate director. with medical conditions such as spina and accounting assistant for the Mel Jr. And including volunteer opportunities and how “It was an opportunity for children and bifida, kidney disease, Down syndrome Marty Zajac Foundation. For more informa- you can help send a child to camp, visit www. youth to meet new friends while actively and autism. tion on the foundation’s visit www.zajac.com. zajacranch.com.

Thanks for helping me go to camp!

Broadcasting for a cause CBC/Radio-Canada raises $445,680 for B.C. food banks

The 24th annual CBC/Radio-Canada’s Open a free concert by Barney Bentall and The House and Food Bank Day raised $445,680 Grand Cariboo Opry. for local food banks across B.C. “Once again, the community came out With the food bank’s buying power of 3:1, in full force,” said Johnny Michel, managing A camp for children that means more than $1.3 million in food director of CBC British Columbia. “Together, with serious and chronic assistance for those in need. we raised much needed funds for some of illnesses and disabilities CBC/Radio-Canada’s Open House and British Columbia’s most needy.” Food Bank Day began on Dec. 3, 2010 at The National’s chief correspondent, Every child should be able to experience the fun and 5:30 am with CBC Radio One’s The Early Peter Mansbridge, CBC Radio’s Jian Gho- excitement of summer camp. Zajac Ranch for Children provides Edition kicking things off with special guests meshi, CBC TV’s George Stroumboulopou- an experience of a lifetime to countless campers yearly. including George Stroumboulopoulos and los and Dragons’ Den’s Jim Treliving joined With your support we can continue to deliver exceptional camp Mayor Gregor Robertson who played tuba forces with local personalities such as CBC experiences and truly unforgettable memories in a safe and with business mogul Jim Pattison. News Vancouver’s Tony Parsons and Gloria caring environment to children from across BC. More than 5,000 people toured the Van- Macarenko, Claire Martin, Shane Foxman couver Broadcast Centre and interacted and On The Coast’s Stephen Quinn for a full with hosts and reporters from CBC and day of activity and fundraising. For more information Radio-Canada, toured the state-of-the-art You can be a part of the 2011 Open House or to find out how you can help integrated news room, radio studios for and Food Bank Day efforts on Dec. 2, hap- visit www.zajacranch.com English and French productions, and tried pening at CBC Vancouver at 700 Hamilton or call 604.739.0444 their hand at being a news anchor in CBC’s Street. Studio 60. For more information visit www.cbc.ca/ The evening ended on a high note with bc/features/openhouse-foodbank/.

12 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® Vancouver Board of Trade members share their contributions to our community in 2011 Let’s talk about mental health Working to lift the stigma around mental illness

In September 2010, Bell an- across the Canadian business nounced the launch of a multi- landscape. year charitable program dedicated Recognizing that so much of to the promotion and support of the on-the-ground support to mental health across Canada. address mental health related The unprecedented $50 million issues is carried out by grassroots initiative supports a wide range of agencies across the country, a key programs that enhance awareness, initiative was the launch of the Bell understanding and treatment of Let’s Talk Community Fund. mental illness and promote access to care and research across the Bell Let’s Talk country. Community Fund Mental illness is one of the most pervasive health issues in the Bell has awarded $1 million this Since Sept. 2010, Bell has taken a leading role in the promotion and support of mental health services across Canada. Last year the country. One in five Canadians will year to community organizations company awarded $1 million to community organizations through the Bell Let’s Talk Community Fund. Above, Darcy Hausselman, Bell’s Associate Director of Community Investment & Community Affairs (right), presents a grant to Cameray Child & Family Ser- suffer from a form of mental illness across the country through the Bell vices staff, including Sarina Kot, President of the Board (left), and Tracey Rusnak, Clinical Coordinator (centre). Submitted photo at some point, impacting countless Let’s Talk Community Fund. lives and taking a heavy toll on the Each of these organizations, British Columbia will be accepted from February 29 more than $3.3 million for Cana- nation’s economy. large or small, was chosen for the • British Columbia Council for to April 30, 2012. dian mental health programs. Bell and its community part- work that they do to reduce stigma Families The next Bell Let’s Talk Day is ners are committed to advanc- and provide programs and services • Cameray Child and Family Bell Let’s Talk Day coming up on February 8, 2012. ing the national conversation on that address the specific needs of Services For every text message and long mental health to help change at- their community. • Columbian Centre Society Bell is also leading the conver- distance call made by Bell custom- titudes and make a real difference In B.C., there were nine recipi- • Crisis Line Association of British sation about mental health with ers that day, Bell will contribute 5¢ in the lives of Canadians. ents of Bell Let’s Talk Community Columbia Bell Let’s Talk Day – a national to programs dedicated to mental Over the last year, Bell has taken Fund grants. • Green Thumb Theatre campaign to combat the stigma health. a number of steps to fight stigma, • McCreary Centre Society and raise awareness about mental increase access to care, promote • BC Schizophrenia Society – • The Kettle FriendshipVN-M-012656_Damour Society health Francois_Pub each year. Spirit of Giving Issue_20111019 •Please FORMAT visit FINAL: bell.ca/letstalk 5’’ X 7.5’’ • for research and create an overall Penticton Branch VERSION: ANGLAISE • COULEUR:The inaugural CMYK • BellLIVRAISON: Let’s Talk19 octobre more 2011 information about the Bell culture of mental health support • Bipolar Disorder Society of Applications for 2012 grants Day on February 9, 2011 raised Let’s Talk Community Fund.

BC Housing staff raise more than $130,000

Employees at BC Housing are committed to home office, Fraser Region office, and the making a positive impact and deepening the homeowner protection office, competed to organization’s reputation as a progressive see who could raise the most money and member of the communities it serves. show the most spirit for this great cause. Through its Community Connections Together, the teams raised more than program, employees donated more than $11,000 for the Heart and Stroke Founda- $130,000 to support charities in 2010/11 tion, surpassing their goal by more than Mental under four categories: early childhood in- $1,000. In the last two years, BC Housing tervention/youth at risk; poverty; mental teams have raised more than $26,000 for health is on health and addictions; and the environment. the charity. The new campaign will kick off soon and The foundation was also excited with the expectations are high that staff will exceed results, as the BC Housing teams placed first everyone’s lips. last year’s record-breaking levels. and second again this year out of nine Burn- BC Housing’s 600 employees also like to aby-Metrotown teams that participated. Millions of Canadians are affected by issues have fun and that was evident at the spring BC Housing is the provincial crown cor- related to mental health. Let’s continue 2011 Battle of the Big Bikes event, in support poration responsible for subsidized housing the conversation and, together, we can erase of the Heart and Stroke Foundation. across the province as well as the homeowner the stigma associated with mental illness. In a friendly competition, two teams protection office. For more information visit comprised of 56 staff from BC Housing’s www.bchousing.org. bell.ca/letstalk

Give comfort, care and joy to a child with a life-threatening illness this holiday season.

For more information, please call Clara Hughes 604.731.4847 or visit Olympic champion www.canuckplace.org

13 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® Vancouver Board of Trade members share their contributions to our community in 2011 Things we could Embracing life in the face of cancer “F Cancer” said that cancer hadn’t killed the rebel- by carrie gadsby all learn from Tim lious, daring part of her, and once she started wearing “Big battles need big words and living with cancer the bracelet she had made, everyone wanted one. demands courage, self-awareness and that secret People loved the design combined with the raw A visitor to Vancouver’s Covenant House Shelter source of power – a sense of humour.” emotion of the statement — people “got it” right away. embodies the spirit of gratitude and humility These are savvy and insightful words coming From this initial bracelet that Fiedler created for from Susan Fiedler, a cancer survivor and patient of herself as a personal emblem of empowerment, the by michelle clausius Tim bowed his head, prayed InspireHealth. “F Cancer Embrace Life” initiative was born. to himself and then began to eat Fiedler first came to InspireHealth after she was Through it, Fiedler turned her experience into a The first day that “Tim” arrived his dinner. diagnosed with non-Hodgkin’s lymphoma and had re- call to action, and found a meaningful way to raise at Covenant House Vancouver’s “Tim you pray before you ceived radiation treatment that left her feeling “wiped funds and empower others in their fight against shelter, it was obvious that he was eat?” I asked. out.” That’s when she discovered InspireHealth, where cancer. a very special young man. He responded, “Oh yes, I am she was able to get practical information, support and In appreciation of the positive experience and Special because of his cogni- so grateful to live in Canada and guidance that helped with her recovery. assistance she had at InspireHealth, Fiedler donates tive abilities and special because that I have a warm bed and this What Fiedler learned from InspireHealth had a $50 from every bracelet sold directly to the Vancouver- of his spirit. great dinner.” profound influence on how she chose to live her life based not-for-profit. Tim had a huge gaping wound You could hear a pin drop going forward. It was a transforming experience. More than $100,000 has been raised since sales on his arm and it needed to be in the dining room as the other As a jewelry designer, Fiedler wanted to create began in October 2008. To read more about Fiedler’s constantly bandaged, but he youth overheard his explana- something to express what she had been through. work, or to purchase a bracelet, visit www.fcancer- lacked the ability to see the need tion. The energy in the dining Something she could wear instead of a plastic wrist- embracelife.com. for staff support. room suddenly changed. Youth band. Tim would almost bounce gathered up dishes after our meal Believe it or not, “F Cancer” was the first phrase Carrie Gadsby is communications manager for into the staff office, much like a and helped the kitchen staff with that came to mind. Fiedler said the strong language InspireHealth, a Vancouver-based integrated cancer puppy, lapping up the love and piling the dishes. worked for her, not because it was shocking or care centre. Visit www.inspirehealth.ca fore more info. attention staff would give him A group of youth invited our obscene, but because it was honest, sassy – and funny. while changing his dressing. You cook to join us for dessert, which could tell he really appreciated she did. It was as if Tim’s humil- the efforts of the staff and would ity and spirit of gratitude made often thank us by saying “God everyone more accepting of one Building hope one house at a time bless you guys.” another. The rest of the youth knew Joyful is definitely the word for Humanity Greater Vancouver has complishment and community five families who will celebrate built 21 townhouses in Burnaby, contribution. that Tim was different. They Michelle Clausius is associ- the holidays in their new Habitat B.C. and soon will start construc- • Volunteer opportunities. Indi- sometimes isolated him and ate director of development and for Humanity Greater Vancouver tion on another six homes. viduals are welcome to volunteer whispered comments about him. communications for Covenant homes. A critical revenue source are in the ReStores and on build sites. One night we were all seated, House Vancouver. For more in- An impossible dream — or ReStores, which accept donations Young people will learn skills ap- ready to eat, when Tim came formation on their programs so they thought — has come of new and used building supplies, plicable to the job market and to the dining area with his tray, for homeless youth, or to make true, giving the children of those and sell them to the public at 50 to experienced people enjoy sharing looking for a place to sit. No one a donation online, visit www. families the advantage of a solid 80 per cent off retail prices. their knowledge and working for offered him a seat and I could covenanthousebc.org. You can foundation within a safe, decent The proceeds from ReStores an important cause. see the hurt and rejection in his also call 604-638-4438 to speak and affordable home. support 100 per cent of Habitat for • Corporate donations. Com- eyes. I quickly asked Tim to join to someone in donations or 604- However, those families are just Humanity Greater Vancouver’s op- panies can sponsor a house (levels our table and he seemed relieved. 685-7474 to speak to someone in the tip of the iceberg. Too many erating costs, allowing all donated available), make a donation, or What happened next was some- the crisis shelter. thing I will never forget. more are waiting to have the same funds to help pay construction facilitate employee giving and/or celebration. expenses. fundraising events. Through volunteer labour and There are many ways to get • Personal contributions: In- donations of money and materials, involved and help Habitat for dividuals can host fundraising ristmas Habitat for Humanity works with Humanity build a better future events, activate online fundraising Two Ch families to build the homes they’re for those in need. Opportunities pages, make monetary donations ourites! purchasing. include: and leave a legacy gift. Fav They have no down payments, • Sponsor-A-Build Day. Habitat interest free mortgages and pay- for Humanity is looking for corpo- For more information on how ments capped at 30 per cent of rate sponsors, associations and to volunteer or donate please visit their income. schools to work on a local build www.habitatgv.ca. Happy Holidays They invest 500 hours of labour site. Sponsorship funds help pay from Habitat for Humanity Greater into building their own (and the building costs and the teams Vancouver.

Tyler Duncan Yulia Van Doren Colin Balzer Laura Pudwell other families) homes. Habitat for feel a sense of pride in their ac- HANDEL’S MESSIAH 8pm | Fri, Dec 9 and 8pm | Sat, Dec 10 Orpheum Theatre Yulia Van Doren, soprano | Laura Pudwell, alto | Colin Balzer, tenor | Tyler Duncan, bass Vancouver Chamber Choir | Pacifica Singers | Vancouver Symphony Orchestra BUILDING HOMES. BUILDING HOPE. Jon Washburn, conductor

Short on time & looking for gift ideas this holiday season?

5 min. Make an online gift donation 1 hour Get 50 - 80% off home décor & building supplies at a ReStore near you. All proceeds go to Habitat programs. A DYLAN THOMAS CHRISTMAS 8pm | Fri, Dec 16 and 3pm | Sat, Dec 17 (shorter family concert) 1 day Help build a home for a deserving family or plan and 3pm | Sun, Dec 18 a corporate Sponsor-A-Build Day Ryerson United Church (Kerrisdale) The poet’s famous story A Child’s Christmas in Wales is illustrated with Christmas carols and songs.

1.855.985.ARTS (2787) www.habitatgv.ca www.vancouverchamberchoir.com 604.681.5618, ext. 29 to enquire about donating and sponsorships Board of Trade members receive 20% off adult tickets! Quote the password BOARDTRADE or use it in the "Promo Offers" box online.

14 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® Vancouver Board of Trade members share their contributions to our community in 2011

When dropping off items at donation bins, always check to see where the profits are going. Some compa- Participants show nies pay only a small their enthusiasm dur- percentage to charity, ing the 2011 National keeping the profits Walk to Fight Arthri- for themselves. The tis in Vancouver. The Developmental Dis- annual event takes abilities Association, place in more than however, redirects 100 two dozen communi- per cent of its donation ties across Canada. bin profits to programs Interested in taking and services for people part in 2012? Mark with developmental your calendars for disabilities. Sunday, June 10. Bin there, donate that Lending a helping hand recognized by the Recycling Council of by tanya cheung by nancy roper Thanks to donor support, 33 children British Columbia’s MOBI award. attended Camp Capilano, an educational To most, the donation bins around the It is unfortunate however, that DDA bins The Arthritis Society, BC & Yukon Divi- retreat for children and teens with juvenile city are seen as an end to one’s spring clean- are now being overrun by donation bins sion, celebrated its 63rd year of providing arthritis, free of charge, and we provided ing, but to the Developmental Disabilities run by for-profit companies in the guise as support to the many men, women and funding for researchers at The Arthritis Association (DDA), these bins are life lines. registered, not-for-profit charities. children in B.C. living with arthritis. Research Centre of Canada in Vancouver. For more than a decade, donation bins To camouflage their for-profit intentions, In the past year alone, the society None of this would be possible without have greatly benefitted 1,600 people with companies pay a small percentage of profits helped more than 42,000 people in 72 com- the generous support of our corporate developmental disabilities each year by to charities to use their name as opposed munities throughout B.C. who struggle partners — including Scotiabank and allowing them access to programs and ser- to DDA, where 100 per cent of profits are with this painful and disabling disease. the Certified Management Accountants vices that are not funded by the government. redirected back to programs and services We presented more than 300 free public of BC — as well as individuals, founda- As the number of persons requiring to people with developmental disabilities. forums, workshops and related education- tions, service clubs and the United Way services grows at a rate of six per cent per Funding for DDA’s programs and services al events, and answered many thousands of the Lower Mainland. And of course, year, every item contributes to the welfare is negatively impacted by these other dona- of questions through our toll-free line we can’t forget the dedication and hard of people with developmental disabilities. tion bins. and website. Visitors to our four regional work of more than 600 volunteers who So where do these donations go? There are currently no rules or regula- resource centres also received valuable teach programs and provide support for Items collected from DDA donation tions established for donation bin place- info about how to manage their symptoms. the thousands of people who come to the bins are sold to its strategic partner, Value ment and advertising. Donors left with their On May 15, the National Walk to Fight society looking for help each year. Village. All profits from these bins are spent own due diligence to ensure their donations Arthritis took place in three cities in B.C. – or held for the benefit of DDA’s clients. are benefiting the intended recipients. Vancouver, Victoria and Kelowna — along Nancy Roper is Executive Director of the As the first charity in Canada to run this with 22 more cities across the country. The Arthritis Society, BC & Yukon Division. For enterprise, DDA focuses its efforts to be Tanya Cheung is communications and mar- walk raised more than $170,000 in B.C. to more information visit www.arthritis.ca. socially and environmentally friendly by keting manager for the Developmental Dis- support education, research and advocacy. saving seven million pounds of recyclables abilities Association. For more information going into landfills; a team effort that was visit www.develop.bc.ca.

Host a DDA Clothing Donation Bin BenefiTS to Bin hOST, cOMMuniTy, and enviROnMenT

Outdoor mental clothing bin Bin Host 72”H x 52”W x 41.5”D Environment Increase foot traffic by Reduce, reuse, and recycle! offering a bin at your location. Remove reusable goods out of BC landfills.

Community To host a bin, please contact: Raise funds for programs for Jason Smith people with developmental Donation Bin Manager disabilities. 604 .233 .5434 [email protected]

www.develop.bc.ca

When you remember the BC Cancer Foundation in your will, you’ll be supporting world-renowned research in BC that is shaping the future of cancer care.

Please be sure to use our full legal name: BC Cancer Foundation Registration Number: WATCH YOUR LOCAL SHAW CHANNEL ON 11881 8434 RR0001 SUNDAY, DECEMBER 4TH (4PM TO 10PM), AND GIVE GENEROUSLY. 1-855-216-2011 www.TIMMYS.org

15 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® Vancouver Board of Trade members share their contributions to our community in 2011 Choose a gift and change a life ’Tis the season... to stop stressing family member or colleague. about gifts for people in your life The catalogue provides a who have everything. way to help underprivileged United Way of the Lower and at-risk children, families Mainland’s gift catalogue – and seniors in 23 communities Imagine – provides a new way through the Lower Mainland. to help build a better commu- All purchases from Imagine nity where we live while giving are treated like any other chari- meaningful gifts to those we care table contribution and are tax de- about. ductible. Gifts purchased online, Imagine a Lower Mainland generate an electronic tax receipt where all children have enough as soon as an order is confirmed. food to eat and more than “The holiday season is a time enough support in their lives. A to believe, to dream, to imagine. place where seniors are valued, A perfect present really can respected and an active part of change the future. This holiday This summer representatives from Safeway Canada visited a BC Easter Seals camp and presented a cheque for more than $500,000. the community. season, we at United Way are A community where kids dreaming bigger than ever, and have positive role models and we want people to dream with know who they are—and where us,” says Michael McKnight, Safeway supports Easter Seals BC they’re going. Imagine giving a United Way of the Lower Main- by nirm blatchford Families provide financial And finally, families help you gift that can change the future land President and CEO. support, and in the month of April, find work and establish your place for someone in need, right here “Let’s imagine a world where “It takes a village to raise a child.” Safeway Canada spent a whole in the world. Safeway Canada is in your own community. By loneliness, isolation, bullying, Ask any parent and they will agree. month campaigning in their stores a leader when it comes to hiring giving a gift from this catalogue hunger, abuse and poverty do Whether that village is made and raised more than $500,000 to people with disabilities. to a friend, family member or not exist.” up of aunts, uncles and grandpar- send Easter Seals kids to camp. Rather than a hand out, Safeway colleague, you can help make United Way of the Lower ents, or if it’s made up of teachers, Another thing that families do Canada gives a hand up to people that world a reality. Mainland is the only organiza- coaches and friends, the end result is praise their kids. Once again, with disabilities by providing them Your contributions on the tion funding approximately 160 is the same – people who care. Safeway Canada stepped and with employment, allowthem to recipients’ behalf will be used social service agencies to deliver At Easter Seals BC, we have a promoted Easter Seals campers in live independently and be active to help at-risk children get the more than 500 prevention-based village of our own, comprised of each and every store across North members in the community. best start in life and help isolated programs throughout the region. many people that help us with America. They invited Easter Seals It definitely takes a village seniors stay connected to their United Way advances social the care of our children with kids into their stores to share their to raise kids, and here at Easter communities. change throughout Metro Van- disabilities. Our village includes stories and introduced them to Seals, we are very fortunate and The catalogue, available couver by engaging the com- individuals, corporations and the their customers. honoured that our village includes online at www.imaginegifts.ca munity, advocating for change, community. Families also stop by and say Safeway Canada. features unique gifts ranging in acting on the root causes of social This past year, one member “hi.” This past summer, Safeway price from $6 and up. problems and strengthening of our village stood out, and that Canada employees took time out Nirm Blatchford is director When donors purchase a gift non-profits. member is Safeway Canada. of their busy lives and schedules to of donor development for Easter from Inspire, they will be sent a Like any great family member, spend quality time at Easter Seals Seals BC. For more info visit www. card, with an image of the gift For more info visit www.imag- Safeway Canada was there for us camps, getting to know the kids eastersealscamps.ca. purchased to be given to a friend, inegifts.ca or www.uwlm.ca. in more ways than one. that they’ve had a hand in helping. The best present? A second chance

think about their life choices and prompt them to by craig stewart make changes, but it is only once released that they What would you do with people who commit crimes? are faced with the real obstacles to achieving a better Depending on the severity of the offence, you may life. The Wildlife Rescue Association of BC want to isolate them and deprive them of things you People caught up in criminal behaviour often have and I take for granted. mental health or substance misuse issues, which, if provides a helping hand for more than “They’ve made their choice,” you might say. From not managed by the time of their release, may propel 3,000 animals a year. the person who violates one too many traffic laws, to them back into a lifestyle that includes criminal be- the monsters that prey on children, the punishment haviour. must fit the crime. This can be a never ending This is true as a starting If you had no place to live, cycle—one that costs taxpay- point, but we are also obliged ers needlessly, and one which to consider other things. Most no job, no prospects and does not contribute to public prisoners are released, sooner little means, would you not safety. or later, so we must consider Imagine other aspects of what kind of people do we get discouraged? this: If you had no place to want them to be after they have live, no job, no prospects and served their time. Reformed, humbled and ready to little means, would you not get discouraged? And if make a contribution to their community? If so, then you had developmental disabilities, is prison really it’s in the interests of that community to support them where you should be? when they decide to make those important positive The John Howard Society is there for people who changes in their life—changes that can be particularly have set out to change their life, and for people who difficult if they have never been made before. will respond to support, treatment, patience, and work together for wildlife. The John Howard Society of the Lower Mainland encouragement to be what they can be. (JHSLM) has been addressing public safety from this By assisting us, people like you can help to main-

Y #131373490RR0001 perspective for more than 80 years. tain the peace and security of our beloved Lower Tel: 604 526 2747 By providing housing, life skills, and community- Mainland. based support to individuals released from prison, the Craig Stewart is manager of community devel- Email: [email protected] society helps former prisoners reclaim their lives and opment for The John Howard Society of the Lower value their positive contributions to society, which Mainland of BC. For more information on the society’s REGISTERED CHARI T www.wildliferescue.ca makes everyone safer. services, or to make a donation, visit www.jhslmbc.ca The harshness of a prison term can make people or call 604-872-5651.

16 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® Vancouver Board of Trade members share their contributions to our community in 2011

Organizing committee members Dennis Magrega, Shelley Johnson and Rusty Goepel show off their bling at the Sept. 29 Baubles for Banting Fundraising Gala. Photo: Lisa Nakamura Nguyen Making an impact across B.C.

For nearly two years, ImpactBC has been side healthy snacks, and a fall raffle-type partners with City Reach, a weekly food fundraiser featured donated prizes like Baubles and bling for a cure bank service providing nutritious, fresh, deluxe hotel stays and gift cards. The first-ever Baubles for Banting Fundrais- Grey Cup VIP package, a golf trip to Palm and mainly organic foods to East Vancou- Altogether, $1,275 has been raised and ing Gala held at the flagship store of Birks Springs with Rusty Goepel and Ken Woods, ver families in need. the team is continuously looking for other downtown on Sept. 29, successfully raised chairman of the 2011 Golf Open, a seven- ImpactBC staff are passionate about unique ways to contribute. more than $100,000 for the Canadian Dia- night stay at a luxurious villa in the exclusive healthy living and providing individuals “We strive to be a value-driven organi- betes Association. gated ocean front community of La Punta, with the knowledge and skills to manage zation, and social responsibility underlies The organizing committee, led by Dr. Mexico; and a fabulous couple’s escape their own health care. They were drawn the work we do – both in health care im- Dennis Magrega of Medisys Health Corpo- package that included a two-night stay at to City Reach’s model, where food bank provement and our local community,” says ration, Shelley Johnson of SLJ Productions the Sparkling Hills Resort in Vernon, BC. services are supplemented with education Joan Hill, executive director at ImpactBC. Inc., and fundraising committee honou- Honourable Wally Oppal, Q.C., and on how to prepare healthy foods. “City Reach provides a great service, rary chair person Rusty Goepel of TELUS CityTV’s Dawn Chubai were the evening’s Fundraising and volunteer efforts and we’re proud to contribute to their Corporation, brought together doctors, masters of ceremony. are led by a committee that encourages success. It’s also been a fun and valuable researchers, lawyers, business professionals “Our heartfelt appreciation and con- creative ways to contribute throughout experience in bringing our employees to- and concerned citizens dedicated to sup- gratulations to all those who made Baubles the year. During tax season, ImpactBC’s gether for a common cause.” porting to people living with diabetes and for Banting a great success. It is through such accountant provided volunteer assistance finding a cure. generous community and corporate support in preparing and filing tax returns by do- ImpactBC is a non-profit organization A stunning 1.64-carat necklace as a draw that we can turn the tide on diabetes,” nation. working within the health-care system prize was a much anticipated highlight of said Connie Abram, executive director for A summer bake sale treated residents of toward quality improvement and positive the night along with a fashion show from Western Canada of the Canadian Diabetes the building to cookies and squares along- change. More info at www.impactbc.ca. the Malene Grotrian fall-winter couture Association. collection, upbeat tunes from Hot Wax “In the 90th anniversary year of the dis- Mobile Music and delicious appetizers from covery of insulin, your generosity allows us C Restaurant to match the eye candies on to continue to lead the fight against diabetes auction. by helping people with diabetes live healthy Thrilling auction prizes included a 2011 lives while we work to find a cure.”

Food fight pulls in $40,000 for kids

Variety’s second annual sampled each delicious of- lollipop. Food Fight! The Battle for fering and cast their ballots Over the last year, Variety Brunch raised more than to declare one chef the food — The Children’s Charity $40,000 for children in B.C. fight champ. distributed close to $600,000 who have special needs. It was an incredibly close to families and organiza- The event was held race but Yew restaurant tions in the Lower Mainland, April 2011 at the Terminal + bar at the Four Seasons thanks in part to annual City Club and once again Hotel in Vancouver came fundraising events such as brought together some of out on top, thanks to their the food fight. B.C.’s finest chefs in a battle delicious serrano ham and For more information for attendees’ taste buds. manchego cheese croquette visit www.variety.bc.ca. More than 200 foodies and wild berry cheesecake

November is LET’S TAKE Diabetes Month. To learn more about diabetes, CONTROLOF volunteer, advocate or donate, please contact: DIABETES. (604) 732-1331 ext. 250 NOW. (800) 665-6526 ext. 250 [email protected] diabetes.ca

17 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® member news

Vancouver votes

The Vancouver Board of Trade and Downtown Vancouver Association partnered on Oct. 25 to present the first major mayoral debate of the upcoming civic election. Current Mayor Gregor Rob- ertson (left) squared off against challenger Coun. Suzanne Anton (right) at SFU’s Goldcorp Centre for the Arts. The debate was moderated by the Vancouver Sun’s Fazil Mihlar. Panellists Iain Black, president and CEO of The Board of Trade; Marcella Bernardo, CKNW senior reporter; and Ken Cameron, adjunct professor of urban studies at SFU; posed questions to the candidates, ranging from what the candidates “liked about each other,” to leadership, transporta- tion, sustainability and bike lanes. On Nov. 19, don’t forget to cast your ballot. For more info on the 2011 election, including a full list of candidate and instructions on how and where to vote, visit www. vancouver.ca/vote. photo: G. Hoekstra The high costs of an unhealthy workplace

by shonagh macrae Company of Young Professionals, to research and compile current According to the Canadian healthy workplace research and Centre for Occupational Health evidence-based strategies. and Safety, mental health issues As a masters student in orga- alone cost Canadian employers nizational psychology, MacRae upwards of $33 billion per year. is well-versed in workplace Once the costs of other work- theory and research. She sees health issues are included, such the central resource project as an as workplace accidents, the true opportunity to apply her learn- cost of an unhealthy workplace ing to help support Canadian becomes astronomical. employers in creating healthy Understanding that un- workplaces. healthy workplaces are expensive With research well under- is the easy part – there are many way, the Health Work & Wellness well-researched statistics to back central resource is taking shape. up this claim. It focuses on broad workplace Understanding why your par- health issue, including lead- ticular workplace is unhealthy ership, communication and Vancouver Community College students Penny Moon (left) and Golnar Khajavi (right) show their Canadian Red Cross rescuer and how to support your employ- culture, as well as work-life awards, presented to them after they saved a fellow student from choking in the school’s cafeteria. submitted photo ee’s using evidence-based strate- balance and change readiness. gies is much more challenging. Besides these key research Deborah Connors, of the topics, the resource also offers Universal language of saving lives Health Work & Wellness Confer- tools and guides to help imple- ence, recognized this challenge ment workplace health policies, by andy gregory She says, “My English isn’t so good, but this is a while conversing with her confer- for example, building the busi- human thing, and people are the same everywhere.” ence attendees. ness case in your organization. Call it fate. Call it irony. Call it whatever you like. But The Canadian Red Cross offers multi-lingual injury Connors also recognized that Finally, healthy workplaces from now on, you can certainly call Vancouver Com- prevention training to students enrolled in English there was no central resource for are showcased in success stories munity College students Penny Language Services for Adults Canadian employers wanting to and case studies. The project will Moon and Golnar Khajavi life- “My English isn’t so good, (ELSA) at Vancouver Com- improve the health and wellbe- give business owners not only savers. munity College. ing of their employees. And so, understanding and tools, but will Moon and Khajavi, ELSA stu- but this is a human thing, The goal is to give learners the Health Work & Wellness™ also inspire them. dents at Vancouver Community an opportunity to supple- Group has begun to create this Upon its launch, the central College, sprung into action in and people are the same ment language training with resource. resource will be the first online the VCC cafeteria to stop a friend everywhere.” real-life activities and skills The group envisioned an independent organizational from choking on the very day that will benefit the commu- online central resource that health library in Canada. they had taken the Canadian nity as a whole. would help business owners sift For more info visit www. Red Cross’s SmartStart First Aid workshop. “This partnership between VCC and the Canadian through workplace information. healthworkandwellness.com. Their efforts were recognized recently with a na- Red Cross helps build citizenship,” adds Dale Hunter, It would offer an efficient way to tional Canadian Red Cross Rescuer Award. VCC’s dean of language studies. access cutting-edge research and Shonagh MacRae is a research “I’m so glad I could save the life of a classmate and workplace strategies. assistant for The Health Work & dear friend,” says Khajavi, a native of Iran. Andy Gregory works in the marketing and com- In order to bring the initial Wellness Group and a member of Moon, who came to Canada from Korea, hopes munications department at Vancouver Community collection to life, Connors hired The Board’s Company of Young their actions will inspire more people to help each College. For more information on the school or its Shonagh MacRae, a member of Professionals. other. programs visit www.vcc.ca. The Vancouver Board of Trade’s

18 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® member news Immigration and investments in the United States

to a U.S. subsidiary or affiliate. by diane butler • EB-5 permanent resident status (and Carl de Jong, past- New opportunities for immigration green card): For $1 million investment, or president of the through investment in the United States $500,000 under some circumstances, with Vancouver Board of may be expanding. job creation. Trade’s Ambas- The director of the Department of Other creative investor options may be sadors Club, is available, including the following: recognized for his Homeland Security, Janet Napalitano, dedicate service by and the director of its agency, U.S. Citi- • H-1B temporary status for inves- Bill Burns, current zenship and Immigration Services, Ale- tors who are employed in professional club president, and jandro Mayorkas, are promoting “a series positions requiring at least a bachelor’s Maria Braungart, of new policy, operational, and outreach degree, director of member- ship services. efforts that will help fuel the nation’s • EB-1 permanent resident status (and economy and stimulate investment by green card) for investors with extraordi- making it easier for high-skill immigrants nary ability and at the top of the field of to start and grow companies and create endeavor; and Become an ambassador jobs here in the United States.” • EB-2 permanent resident status (and green card) for investors who serve Increase the use and potential of your Board of Trade membership Meanwhile, congressman Zoe Lofgren introduced the Immigration Driving the national interest and create job op- portunities. calling. This includes informing members Entrepreneurship In America Act (IDEA). by william burns While the time line for immigra- their renewal of membership is near and The efforts to spur foreign investment are tion reform is unclear, the sluggish U.S. With more than 100 years as a centre of thanking them for their past and continued gaining interest and some traction. economy may prompt creative solutions trade, commerce and travel, The Vancouver support. Currently, the primary investor options from U.S. lawmakers that present oppor- Board of Trade has contributed greatly to Additional duties include meeting that exist are the following: tunities for foreign investors. the growth and improvement of business members at key functions and events, par- • E-2 temporary investor visas: Avail- A U.S. immigration stimulus plan across the Greater Vancouver area. ticularly Members’ Orientations, Business able based on citizenship in countries that boosts the economy and sparks in- The Board’s focus is to facilitate the after Business™ Tradeshows and Network- with bilateral investment treaties with the novation could have benefit to Canadian interest of its members and promote pros- ing Roundtables sessions. U.S., including Canada. enterprises and entrepreneurs seeking perity and economic opportunity through a There are many benefits to being a Board • L-1 temporary transfers of executive: access to U.S. markets and resources. greater involvement of social networking in of Trade ambassador. Involvement in the Managerial and specialized knowledge a market system. program allows gives you a new perspective personnel to U.S. parent, subsidiary, af- For more information about U.S. im- And one of the best ways members to on how The Board runs, and allows you to filiate or branch offices of foreign entities. migration options, contact Diane Butler get involved and grow their own network is provide important feedback. • EB-1 permanent transfer (and green at Lane Powell PC in Seattle at butlerd@ through the Ambassadors Club, a member- It gives you a chance to make positive card): For multinational managers and ex- lanepowell.com. ship-driven committee, which elects its own first-time introductions, which in turn lifts ecutives from a related company abroad president and executive body. your confidence and opens the door to new Board of Trade ambassadors are people opportunities. who act as intermediates and connectors for Through the program you can develop first-year members that are unfamiliar with important new relationships. You will be the The Board’s events and other opportunities bridge for new members, as they transition for engagement. from their first few months of membership. As members ourselves, ambassadors are Doing so can enrich both your personal conscientious and understand the needs of and professional life. And, in times of eco- other members. We are often very involved nomic uncertainty, the importance of social and offer some level of service with The networking has never been more clear. Board. All ambassadors have been members The Ambassadors Club is presently for at least one year. looking for people who see this level of Ambassadors encourage new members service and volunteerism as a fitting busi- by stepping in and becoming engaged. They ness practice. show new members where to learn more and how to use their membership to its fullest William Burns is a seasoned generative potential. life skills coach who works with people in These services come as duties with transition, career enhancement, and profes- calling or emailing introductions, followed sional development. Has been a Board of by continued contact throughout the first Trade member for 9 years, is actively engaged year. with the boards committees, and is currently One specific team within the Ambas- the president of the Ambassadors Club. sadors Club focuses specifically on renewal Carol Ship Dinner Cruises Gourmet Buffet • Dancing • Caroling 2 for 1 Fridays Board of Trade Members Dec 2, 9 & 16

(604) 687-5533 • www.vancouvercharters.com

19 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® member news Author’s vision for the future will stretch minds is that a prosperous world will be The good news is that Mack and in costs, a decline in civilian and achieved in the next one hundred his team have found our world is collateral damage, and a decrease years. This perspective rejects the getting less violent. What’s more, in civil wars. view of pessimists who have made Mack believes war will likely be This is a major contribution to a business out of the belief that phased out as a policy option. our understanding of the emerging The Board’s Literary Critic “the sky is falling.” Oxford University Press has global reality. Dr. Owen A. Anderson According to Singer, we will just published the most recent eliminate poverty, tyranny, and report, Human Security Report. A Matter of Prin- war. This transition has been The central message is one that ciple by Conrad It is more important than ever to History of the ongoing since 1800, and will take we all need to hear and be clear Black (Toronto: consider the source when evalu- Future by Max another century to become a about — the system of global se- McClelland & ating information coming your Singer (Lanham, reality. Don’t be fooled by the blips curity governance that has evolved Stewart, 2011) way. Many traditional sources of Maryland: Lexing- and bumps along the way. over the past two decades has the analysis can no longer be trusted ton Books, 2011) This book will help people work potential to help new generations You should as they crumble in the uncertainty on real challenges and threats put an end to war. read this brilliant and disorientation of our age. Max Singer, and recognize that today’s prob- This magnificent report, with 575-page memoir Fortunately, there are some along with Herman lems are on the path to becoming graphs and charts, backs up the by former newspaper magnate institutes still producing trustwor- Kahn, founded the Hudson Insti- part of history. Modernity means argument made in The History of Conrad Black just to improve your thy research. Canada’s own Fraser tute to think about the future in freedom, self-government, choice, the Future. International wars have vocabulary. Institute, for example, was ranked unconventional ways. The insti- knowledge, and building cities that declined. Civil war numbers have It will also inform you of the number one out of 97 Canadian tute’s mission is to promote global provide the foundation for innova- declined. This work examines the way the flawed justice system and think tanks in an evaluation done security, prosperity and freedom. tion and creativity. causes of peace, and the shrinking the prison industry functions in by an independent group at the I have been attending Hudson Max Singer’s big-picture think- costs of war, including mortality the United States of America. Black University of Pennsylvania earlier Institute seminars since 1970. ing and long view of history will rates, battle deaths, and collateral has done an amazing job in analyz- this year. Much of my thinking about devel- stretch your mind, as we move damages. ing these institutions. The Canadian Century, written oping alternative scenarios and from a traditional world to a This decrease in violence of all A Matter of Principle is a de- by prominent Fraser Institute as- the importance of international modern future. kinds is welcome news and needs manding and, in some ways, sociates Brian Lee Crowley, Jason research in policy making comes How does this influence us? to be appreciated by all of us. The horrifying story of the justice and Clemens, and Niels Veldhuis, from my participation with the Imagine the difference in psychol- progress we have made since WWII prison systems. It is both a memoir was reviewed in this column last Hudson Institute. ogy and business outlook depend- in reducing conflicts and violence and a scathing account of a justice month. From this background of re- ing on our view of the future. We in all measures is remarkable. system run amok. The courthouse Another trustworthy source is search and future thinking, Singer need to get this right if we want to International conflicts are is described as a palace of corrup- The Hudson Institute, which was has produced History of the Future, get our business right. fewer and less deadly. The sharp tion and hypocrisy. founded in New York in 1961 by a wonderful and broad sweeping decline in the number of conflicts Black also uses this book to Herman Kahn, author of The Next view of our positive global future. Human Security being waged around the world wade into the political issues of our Four Hundred Years. The book’s basic theme is that Report (Oxford has been unheralded, even at the day. His argues that the U.S. “War As we move forward, here are we are in the midst of a great tran- University Press, United Nations. And there has on Drugs” is a fraud and a failure some of the big questions we are sition from traditional (the way New York, 2011) not been a single war between and should be abandoned, that the going to have to face: things have been since before the the major powers for an unprec- prison industry is more threaten- Is the world more or less secure 1800s) to modernity. This transi- Did you edented sixty years, a change of ing than the defence industry, and than it was fifty years ago? Is vio- tion is happening across the globe. know that spectacular proportions. that sorrow and anguish are being lence increasing or decreasing on a The book’s second theme is that Simon Fraser The level of violence in the needlessly brought upon the land global scale? Is war on the increase the “war system” will no longer University is home to the Human world is going down. This is a great by the putrefaction of the justice or is it decreasing? be a feature of the future modern Security Report Project? achievement of our time. Since system. We have important new infor- word. Singer asserts that there Andrew Mack is the director the Cold War ended, the number It is a threat to the high purpose mation on the state of the globe, will be no, or very little, war in the of the project. He and his group of high intensity conflicts around and very soul of America, argues as outlined in this next book by future. study the causes of peace and the the world has dropped by almost Black. This book gives the reader Max Singer. The book’s third and final theme shrinking costs of war. 80 per cent. There is also a decline much to ponder. National British newspaper enters Canadian markets Langara

by alexandria mitchell and maintaining our relationship with the UK. to co-host One only has to look at the recent Royal visit The Union Jack, North America’s only national to realize how broad of an appeal the British Vancouver’s British newspaper, is the latest addition to the culture is on Canadians of all backgrounds.” print and digital news landscape in Canada. In addition to print, Miller says the pub- first Turkish The paper, which aims to deliver respected lication is focused on a long-term strategy to British and Commonwealth news, features and expand its online and social media presence. film festival entertainment to a broad readership of expats, “This is a key factor for any print news Anglophiles, Canadians and tourists, will agency, especially ours given the reach which The Canadian Turkish Society publish its first Canadian edition this month, we have,” he says. “Our online readership isn’t and Langara College Continu- with a goal of hitting Vancouver and Victoria geographically limited to North America and ing Studies host the first annual markets by December 1. the future value lies in capturing the online Vancouver Turkish Film Festival “We’ve been in print across the United audience and associated advertising revenues.” on Sunday, Nov. 20. States since 1982 and serve a readership of Miller describes the readership as “loyal,” The festival, which runs from 300,000 from coast to coast, with an additional and notes that nearly 71 per cent of Union 10:30 a.m. to 6:30 p.m., features a 250,000 readers online,” says Union Jack pub- Jack readers patronize the advertisers in the line-up of 12 award-winning films lisher Matthew Millar, a British-Canadian publication. by Turkish filmmakers. citizen. “That we are expanding into Canada The Union Jack is distributed via direct In the last decade, Turkish is the culmination of 6 years of work towards subscription and in bulk at a variety of targeted filmmakers across the world have this opportunity.” pick-up locations, including newsstands, pubs, found new creative direction, Millar discovered the publication while restaurants, retailers, tourism outfits, hotels, making critically acclaimed films. sailing in California in 2005. It was at that British government offices and business or- In addition to the films, the time he laid the foundation for international ganizations. festival will feature a day-long acquisition and expansion. Turkish market with handcrafts, “This is an incredible opportunity to For more information on the Union Jack, food stands, and a Turkish coffee- capture the largest, most assimilated ethnic visit www.ujnews.com or follow on Twitter @ making workshop. Matthew Millar, publisher of the Union Jack, North unionjacknews. For distribution, advertising or For more information or to pur- market in North America,” says Millar. “There America’s only national British newspaper. The paper’s is a strong affinity here in Canada towards subscription enquiries contact Matthew Millar first-ever Canadian edition is expected to hit news- chase advance tickets visit www. recognizing our heritage of British culture at [email protected] or 604-789-7772. stands in Vancouver and Victoria by Dec. 1. vancouverturkishfilmfest.com.

20 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® member news Half-million car2go drives donation donations keeps ship for children’s exhibit afloat hospice Drive and donate to charity. That’s what Endowment will help preserve Vancouver residents are doing when they the Vancouver Maritime register for car2go. Museum’s crown jewel That’s because every $2 annual fee collected by the company goes directly The Vancouver Maritime Museum is excited to Canuck Place Children’s Hospice. And and honoured to be the recent recipient of with more than 5,000 members in its first a gift of $500,000 from John Salisbury to land, and of ordinary men rendered heroic contact Jana Lyons at 604 257-3096 or email 100 days of business, the year end dona- create a new endowment fund in support by unusual and extreme circumstances at [email protected]. tion is poised to be a great one. of the RCMP vessel St. Roch. the top of the world. car2go is an innovative concept that As the most significant item in the Van- With years of service in the Northwest About the ship has a pay-as-you-go model, different couver Maritime Museum’s collection, and Territories and the Arctic Ocean, St. Roch from many other car sharing programs. valued at more than $2 million, St. Roch is provides tangible proof of Canada’s sover- • St. Roch was built in North Vancouver The company also has a unique outreach always in need of conservation and care. eign claims to those regions. and served Canada as an RCMP Arctic patrol program, in which its members vote on The museum is currently undertaking The creation of this fund reflects Salis- ship from 1928 to 1950. which charity they would like the bi- a survey on the vessel and is preparing a bury’s belief that both the history and social • In 1940, St. Roch was ordered to tra- annual donation to go to. conservation report for future action. The fabric of our province is uniquely tied to the verse the North West Passage as a wartime Robyn Zylstra, community partner- creation of this much needed fund will water, whether it is the growth and develop- demonstration of Canada’s northern sover- ships at Canuck Place Children’s Hospice, help the museum ensure that this icon of ment of B.C.’s economy through one of the eignty. The long and dangerous voyage took says the charity relies on donations to arctic sovereignty is preserved for future busiest ports in North America, or the settle- two years to complete. cover up to 80 per cent of its operating generations. ment and service of remote communities • In 1944, St. Roch retraced its steps from costs. “With the support of car2go, Canuck Part of what makes St. Roch so special through our vast waterways. east to west, making it the first to cross the Place can continue to provide world- is its history. Not only was it the first vessel Salisbury passed away peacefully on North West Passage in both directions. class pediatric palliative care to over 400 to sail the Northwest Passage from west to Sept. 23. His generous contributions in his • In 1950, St. Roch travelled from Van- children and their families across British east (1940-42), but it was also the first to final days to many local and provincial or- couver to Halifax through the Panama Canal Columbia,” says Zylstra. complete the passage in one season (1944), ganizations, such as the Maritime Museum, and became the first ship ever to circum- Currently, car2go is offering free reg- and the to circumnavigate North America. will be appreciated for many years to come. navigate North America. istration and 30 minutes in drive time for The St. Roch is also special because of the • After its final voyage in 1958, St. Roch new Vancouver Board of Trade sign ups experience she offers. The ship is a unique The Vancouver Maritime Museum’s John was brought ashore at Vanier Park in Van- using promo code BOARD. artefact of arctic endurance, a compelling Salisbury Endowment fund will be open couver. It’s now the premier exhibit at the For more information visit www. symbol of human endeavour in a forbidding to the public for further donations. Please Vancouver Maritime Museum. car2go.com or call 778-328-2850.

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PUBLISHER: For more information on advertising, contact Katherine Butler [email protected] / 604.688.2398 THE UNIVERSITY OF BRITISH COLUMBIA

21 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise®

AD#:111103841-1 LT-048-Alumni Club Launch Pub: Sounding Board Publication Version: Alumni Club Launch Ad Material Due: Sept 28, 2011 Ad Trim Size: 5.00 x 7.50 Insert Date: Oct 01, 2011

CreAtIon DAte: 09/08/11 moDIFICAtIon DAte: September 27, 2011 10:19 AM oUtPUt DAte: 09/27/11 ClIent ProoF # 1 InternAl reVIeW # 1 DoCket #: 111113841-1 ClIent: Sauder DeSCrIPtIon: Mag Ad Prod mgr.: TS/Tk APPROVALS Art Director: FIle nAme: 111113841-1-LT-048 Soundingboard-Alumni_club Ad-Sept 28.indd Acct exec.: -- Copywriter: 5th Floor, 1085 Homer Street, trIm: 5.00" x 7.5" lIVe AreA: N/A BleeD: .0" Art Director: -- Vancouver BC, V6B 1J4 Producer: p: 778 331 8340 ImAge InFo: N/A noteS: Copywriter: -- f: 778 331 8341 Software: InDesign Accounts: www.thisisdare.com c M y k dIeLINe dIeLINe dIeLINe dIeLINe Version: CS4 operator: cp PLeASe dOubLe check fOR AccuRAcy. member news Rick Hansen Foundation Santa’s sleigh to follow launches innovative tool a new route in 2011 by greg hoekstra anytime between 10:30 a.m. and 1 p.m. Where’s the best place to eat in Vancouver? The online tool is available at www.rick- “Our focus is on working with the city Or the nearest movie theatre? For most of us, hansenglobalaccessibilitymap.com, where Jolly Saint Nick will take a slightly different to make sure we have a route that can ac- the answer is only a quick web search away. visitors are invited to create an account path through Vancouver this year when he commodate parade-goers and allow us to But for people with disabil- and begin rating venues visits the city for the eight annual Rogers raise as much food and funds for the food ities, parents with strollers, from a mobility, hearing or Santa Claus Parade on Dec. 4. bank as possible,” said parade producer and those with mobility aids, sight perspective. Ratings Parade organizers announced in early Robyn Jones-Murrell. the search is more complex. are based on accessibility November that the parade’s route would “We’ll be working with the media to They want to know where they criteria provided within the change for 2011 because the Vancouver let people know about the new route and can find accessible places to tool. At this time, the web- Art Gallery grounds — which are normally encouraging families to join us downtown eat, shop and play. based tool can be accessed by used as a site for family entertainment and again this year. This year, the Rick Hansen desktop, iPhones, iPads, and food bank donations — will not available “The parade kicks off the holiday Foundation launched its devices with Android operat- this year. season, so we want to get the word out Global Accessibility Map — ing system 2.2 or higher. In years past, the parade has travelled that even though the route is changed an easy-to-use online ratings The Rick Hansen Global east along Georgia St. before turning south the Rogers Santa Claus Parade will be as tool that offers the oppor- Accessibility Map is the onto Howe St. This year, the parade will entertaining as ever.” tunity to submit and obtain newest innovation of the start at the intersection of West Georgia The festive tradition generally attracts reviews on the accessibility Rick Hansen Foundation, and Broughton St., travelling east before up to 300,000 spectators. It’s also one of of buildings and public ser- and aligns with Rick’s vision turning north on Burrard St. The parade the city’s largest fundraising events for the vices in Vancouver, as well as communities of an accessible and inclusive society where will finish at the intersection of Burrard Greater Vancouver Food Bank Society, around the world. people of all abilities have equal opportu- and Cordova. collecting more than $96,000 and 63,500 Believing that we can all become power- nity to participate in, and contribute to, all Entertainment and drop-off locations pounds of food since 2004. ful influencers of change, the Rick Hansen aspects of their community. for food bank donations will be located at For more information on the parade, Foundation is inviting Canadians to submit For more information on the work of Coast Capital Savings Christmas Square, including up-to-date road closure informa- reviews of accessibility in their own com- the Rick Hansen Foundation visit www. on Thurlow St. between Georgia and tion and a parade route map, visit www. munities. rickhansen.com. Melville. Donations can be dropped off rogerssantaclausparade.com. Find purpose, find success Vancouver Opera aims to

already achieving great success in their lives, By Christina Bianchini warm hearts this winter it was in identifying their purpose that they Why is it that no matter what age people experienced an immediate shift in their level Graceful melodies, heart-stirring choruses voice touched by the heroic” by the Ed- are, they are continually searching for their of personal fulfillment. And, in so doing, and a deeply emotional, timeless story monton Sun. calling? found a new way to define and measure combine in Charles Gounod’s exquisite Baritone Aaron St. Clair Nicholson, last Through my work helping people, many their success. version of Shakespeare’s tragic Roméo et seen on the VO stage in the world premiere of them ask, “What is my purpose? What am Until one is truly connected with their Juliette, on stage for four performances of Lillian Alling in 2010, will sing Mercutio. I here to do?” So why is this so important to purpose, it is difficult to fathom the kind of only, from Nov. 26 - Dec. 3 at the Queen Stéphano will be sung by mezzo-soprano people? life that is possible. It is not uncommon for Elizabeth Theatre. Julie Boulianne, who delighted crowds In his book, Living a Life that Matters, me to hear people say that even though they Famous for its love duets, exuberant with her portrayal of Cherubino in 2010’s Rabbi Harold Kushner shares this revelation are successful, they still feel as if something party scene and beautiful portrayal of the The Marriage of Figaro. Bass Peter Volpe from his experiences tending to people in is missing in their lives, that little “something play’s most iconic elements, this Vancou- will sing Frère Laurent and baritone John their final days: more” that has somehow eluded them. That ver Opera production is a tender, tragic Avey will sing Capulet. Bass-baritone “Most people are not afraid of dying; they something more is personal meaning in life. and emotional adaptation of Shakespeare’s Chad Louwerse will sing Le Duc and tenor are afraid of not having lived. What frightens So what kind of life do you want to live? beloved story. Antoine Bélanger will sing Tybalt. them more is the dread of insignificance, the How will you leave your mark and contribute Making her role debut as Juliette is Met- The director is Allison Grant, most notion that we will be born and live and one your unique identity – the one-of-a-kind, ropolitan Opera audition-winner Simone recently the artistic director at Theatre day die and none of it will matter.” irreplaceable gift that you are to the world? Osborne. Osborne’s soprano has been Athena in Waterloo, Ontario. Jacques I understand this. My calling is like an Get connected with your purpose and make acclaimed for its “sweet and clear sound, Lacombe will conduct the Vancouver ache within me, waiting to be fulfilled. It is 2011 the start of a new level of success in sensitive phrasing and gleaming sustained Opera Orchestra and the Vancouver Opera not for a title at work or a corner office. It is both your personal and professional life. high notes, by The New York Times. This Chorus alongside Leslie Dala, associate not for a bigger house or a new car. It is my Christina Bianchini is Vancouver area will be her Vancouver Opera début. conductor and chorus director. soul’s yearning to live a life that matters, a manager with Excellence Seminars Inter- Dashing tenor Gordon Gietz, last seen Opening night is Nov. 26, with perfor- life in which I can share my unique gifts with national, supporting individuals and their on the VO stage in 1996’s Jenufa, will sing mances Nov. 29, Dec. 1 and Dec. 3. Tickets the world, contribute and leave my mark. teams to personal and professional success. Roméo. Mr. Gietz has been described as are available online at www.vancouverop- In working with many people who are Visit www.excellenceseminars.com. “splendid, with a beautiful, sturdy tenor era.ca or by telephone at 604-683-0222.

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22 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® APPOINTMENTS Announcements

reputation as a global convention It’s no surprise then that he’s BC Housing was recognized destination.” thrilled to be back and excited to recently for its commitment to SPOTLIGHT ON... “My family and I fell in love take on his new role at the Fair- coaching as a leadership strategy, with this beautiful city and prov- mont Pacific Rim. receiving the 2011 International ince when the Vancouver 2010 “As a hotelier who has trans- PRISM award at the International Congratulations to the Olympics brought us here, and ferred with regularity it becomes Coach Federation’s conference. following companies I am very excited to be able to very challenging to find a place BC Housing’s Leadership De- and organizations that permanently call Vancouver our that the entire family call home,” velopment Program, developed in have reached milestone home,” said Lehto. “I’m proud to says Barnes. partnership with Knightsbridge, anniversaries with join this world-class convention supports a coaching-for-perfor- The Board of Trade: centre, working with an incred- mance culture. ible team committed to service Okabe North America Inc. The program was first intro- Thirty Years excellence and environmental has announced the appointment duced at the executive level and British Consulate-General sustainability.” of Robert Pratt, a hotel industry was soon expanded to include all Vancouver The Vancouver Convention The AGM position replaces the leader for more than 25 years, leaders throughout the organiza- Centre is pleased to announce role of Vice President, Operations, as President of Coast Hotels & tion, increasing BC Housing’s pool Twenty Years the appointment of Craig Lehto a position held by Catherine Wong Resorts, responsible for leading of skilled leaders. Fulcrum Capital Partners Inc. as their new Assistant General who recently retired after 25 years the strategic direction, manage- “This award recognizes our Manager (AGM) who will be re- of service. ment and growth of the hotel commitment to providing de- Fifteen Years sponsible for overall event opera- chain’s Canadian operations. velopment opportunities for our Federation of Independent tions and service management as Immediately prior to joining people,” said CEO Shayne Ramsay. School Associations well as supplier operations. Coast Hotels & Resorts, Mr. Pratt “Creating a coaching culture has Selected from among candi- was Chief Operating Officer of been fundamental in helping us Ten Years dates across North America, Lehto Westmont Hospitality Group in achieve our organizational goals TSX Venture Exchange Inc. brings with him over 25 years of Toronto where he oversaw opera- and supporting employees as they Firehall Arts Centre experience in high performance tions of 160 hotels across Canada carry out our mandate.” Morrison Hershfield Ltd. facility management. This in- operating under 12 franchised BC Housing incorporated Northstar Trade Finance Inc. cludes the planning and execu- brands employing 10,000 people. coaching into its comprehen- Dan-D Foods Ltd. tion of three of North America’s “What attracted me to Coast sive human resources initiative, Commodore Ballroom largest Olympic Winter Games Hotels was the company’s dynamic the People Strategy, introduced Main River Company venues as well as post-games high people-focused corporate culture,” in 2007. The strategy aims to performance sport and revenue says Pratt. develop employees’ skills, talent Five Years programs. A resident of North Vancouver, and knowledge; foster the best Cobra Integrated Systems Most recently, Lehto served Robert and his wife of 27 years, parts of the organization’s culture; Prince of Whales Whale as director of sliding sports and Philip Barnes has been ap- Nicky, have two adult children and help people grow in their roles; Watching venue general manager of the pointed to the role of regional vice one teenager. reinforce corporate values through Working.com & Vancouver Whistler Sliding Centre, the of- president, Pacific Northwest, and Robert Pratt is a recreational rewards and recognition; establish Sun Recruitment ficial competition venue for luge, general manager of the Fairmont runner, avid cyclist, skier, snow- and teach a BC Housing leadership The Inn At Laurel Point skeleton and bobsleigh at the 2010 Pacific Rim. boarder, and passionate fly fisher. style; and help managers confi- Divine Intervention Olympic Winter Games. In his three-decade hotel He also has a long history of per- dently assume their authority and Global Partners Institute “We are very pleased to career, Barnes has lived in some forming as a singer in musical accountability. Langara Fishing Adventures have Craig join our leadership of the most sophisticated cities on theatre productions. BC Housing continues to Real Estate Council of British team,” said Ken Cretney, general earth. He has worked for Shangri- invest in coaching. Its most recent Columbia manager, Vancouver Convention La, Four Seasons, and Stamford program, Coach2Coach, has been Shepell-fgi Centre. “His extensive background Hotels in New York, Singapore, Lawson Lundell LLP is pleased developed and delivered in-house City of Vancouver and leadership in managing New Zealand and Australia, but it to welcome new associate, Jordan and is designed to deepen leaders’ Wardrop Engineering complex facilities while delivering was during his seven-year stint in P. To y e , to the firm’s corporate coaching skills, broaden their GLENTEL Inc. exceptional event experiences are Vancouver that he and his family commercial group in Vancouver. leadership perspectives and build Holiday Inn Vancouver Centre important assets to our organiza- first felt a sense of belonging and Toye was previously with Osler a community of practice. Dominion Macklem tion, as we continue to build our a deep affinity for the community. Hoskin & Harcourt LLP in Toronto. Mortgages

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23 Sounding Board/November-December 2011 The Vancouver Board of Trade/Spirit of Enterprise® Up For A roUnd? Whether you’re in Arizona, nevada or right here in B.C., book your tee times with our easy online golf reservation tool. The Vancouver Sun Logo Sheet & Brand Guidelines

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