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Quarter 93 Report

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Quarter 93 Report Greater London Bus Passenger Survey 04/02/2014 Reference number 102389 QUARTER 93 REPORT GREATER LONDON BUS PASSENGER SURVEY QUARTER 93 REPORT IDENTIFICATION TABLE Client/Project owner Transport for London Project Greater London Bus Passenger Survey Study Quarter 93 Report Type of document Report Date 04/02/2014 File name Quarter 93 Report.docx Reference number 102389 Number of pages 20 APPROVAL Version Name Position Date Modifications Author Team Member 03/02/2014 1 Checked by Project Manager 04/02/2014 Approved by Project Manager 04/02/2014 Author Team Member 10/02/2014 2 Checked by Project Manager 10/02/2014 Approved by Project Manager 10/02/2014 Greater London Bus Passenger Survey Quarter 93 Report 102389 Report 04/02/2014 Page 2/20 TABLE OF CONTENTS 1. INTRODUCTION 6 1.1 INTRODUCTION 6 1.2 PREVIOUS QUARTERS 6 1.3 METHODOLOGY 6 1.4 STRUCTURE OF REPORT 7 2. QUARTER 93 RESULTS 8 2.1 SYSTEM WIDE JOURNEYS 8 2.2 WEEKLY JOURNEYS 8 2.3 DISTRIBUTION OF JOURNEYS BY DAY OF WEEK 12 2.4 DISTRIBUTION OF JOURNEYS, FOR MONDAY TO FRIDAY, BY TIME OF DAY 13 2.5 PASSENGER VALIDATED OYSTER CARDS 14 2.6 INTERVIEW VALIDATION RATIOS 14 3. TECHNICAL INFORMATION 16 3.1 SAMPLING AND DATA COLLECTION 16 3.2 BUS DATA 17 3.3 ALLOCATION LEVEL EXPANSION 17 3.4 NETWORK EXPANSION 18 Greater London Bus Passenger Survey Quarter 93 Report 102389 Report 04/02/2014 Page 3/20 LIST OF FIGURES Figure 1. Weekly number of journeys (all ticket types) 10 Figure 2. Weekly number of journeys 10 Figure 3. Weekly number of journeys 11 Greater London Bus Passenger Survey Quarter 93 Report 102389 Report 04/02/2014 Page 4/20 LIST OF TABLES Table 1. Time periods for the previous four survey quarters 6 Table 2. Quarter 93 System Wide Results 8 Table 3. Weekly number of journeys by ticket type 9 Table 4. Q93 Distribution of Journeys by Ticket Type within Day of Week 12 Table 5. Q93 Distribution of MF Journeys by Ticket Type within Time of Day 13 Table 6. Non‐validation Rates by Ticket Type 14 Table 7. Validation Ratio by Ticket Type 15 Table 8. Distribution of Sample by Day Type 16 Table 9. Interview Information 16 Table 10. Network Expansion Factors 18 Table 11. New Bus for London Non‐validation Adjustment 19 Table 12. Non‐Oyster Network Expansion Factors 19 Greater London Bus Passenger Survey Quarter 93 Report 102389 Report 04/02/2014 Page 5/20 1. INTRODUCTION 1.1 Introduction 1.1.1 The Greater London Bus Passenger Survey (GLBPS) has been running since October 1990. Since it began a number of changes have been made to the original methodology in order to accommodate changes on the London bus network, as well as Transport for London's (TfL's) evolving requirements. 1.1.2 The original methodology, and changes to it, is described in previous GLBPS reports (prior to Quarter 89). However, given some substantial changes to the methodology introduced for the start of the autumn 2012 (89th) quarter, reports since then focussed1 only on the new, current methodology. 1.1.3 This report presents the results of the Autumn 2013 (93rd) survey quarter. The 93rd quarter relates to the time period 1st October 2013 to 1st January 2014 inclusive (13 weeks and 2 days). There was two Public Holidays within the quarter. For the purposes of the survey Christmas Day produces no revenue and is not included in the day count. 1.2 Previous Quarters 1.2.1 The previous four quarters' results relate to the following periods: Table 1. Time periods for the previous four survey quarters SURVEY QUARTER DATES PERIOD 89th Quarter 1st October 2012 – 1st January 2013 Autumn 2012 90th Quarter 2nd January 2013 – 31st March 2013 Winter 2013 91st Quarter 1st April 2013 – 30th June 2013 Spring 2013 92nd Quarter 1st July 2013 – 30th September 2013 Summer 2013 1.2.2 A full list of all previous quarters can be found in Appendix G. 1.3 Methodology 1.3.1 As of the start of the autumn 2012 (89th) quarter, the key GLBPS objectives were revised as follows: | To assess the volume of total travel made by holders of Freedom and National Concessionary Passes, to provide the basis of the payment to Transport for London by the London Boroughs for this facility; | To measure the volume of bus travel made with ticket types that cannot be captured by Oyster, such as daily Travelcards; and | To check the validity of passengers’ tickets, instances of fare evasion and irregular use of tickets amongst passengers. Greater London Bus Passenger Survey Quarter 93 Report 102389 Report 04/02/2014 Page 6/20 1.3.2 The survey continues to sample driver duties, each continuously surveyed as previously; and samples continue to be drawn on a quarterly basis, always evenly spread across London. 1.3.3 However, since Q89, 200 duties are surveyed per quarter. Night duties are no longer surveyed, nor are the New Bus for London, nor any heritage buses. Two surveyors work together on each duty, with both surveyors interviewing passengers; passenger counts are no longer a requirement of the survey. The survey form, and hence data collected, have changed to reflect the change in objectives. 1.3.4 Full details of the revised Survey methodology are available in the latest version of the Survey Manual, issued in April 2013. 1.4 Structure of Report 1.4.1 Chapter Two of the report presents the results of the survey in tabular form along with commentary and trend analysis. Chapter Three contains information on the sampling of survey duties and the weighting of the collected data. Finally, the Appendices provide details of the coding of ticket types; garage codes and companies; variables contained in the output data file; system wide results and proportions of Oyster card use; Concessionary journeys by time period; Annual Travelcard breakdown; details of completed interviews; details of passengers with no tickets; Surveyor spot‐check summary; and, a listing of previous quarter dates. Greater London Bus Passenger Survey Quarter 93 Report 102389 Report 04/02/2014 Page 7/20 2. QUARTER 93 RESULTS 2.1 System wide journeys 2.1.1 Table 2 presents system wide results by standard ticket categories. Table 2. Quarter 93 System Wide Results TICKET TYPE NO. OF JOURNEYS TOTAL JOURNEYS % Season Travelcard 125,103,978 21.0 Daily Travelcard 6,858,252 1.2 TRAVELCARD TOTAL 131,962,230 22.2 Bus Pass 119,761,266 20.1 Pay As You Go 132,773,621 22.3 Cash 6,966,974 1.2 Elderly Freedom 59,510,848 10.0 Disabled Freedom 16,931,724 2.8 FREEDOM TOTAL 76,442,572 12.9 60+ London 5,045,432 .8 English National Conc. 2,783,086 .5 Free 0‐4 14,686,634 2.5 Free 5‐10 20,842,859 3.5 Free 11‐15 41,850,187 7.0 Free 16+ 26,048,854 4.4 CHILD FREE TOTAL 103,428,534 17.4 Contactless Payment 2,839,807 .5 Other 9,262,988 1.6 ALL TICKETS 591,266,511 99.4 No Ticket 3,431,352 .6 TOTAL 594,697,863 100.0 2.2 Weekly journeys 2.2.1 Table 3 compares estimates of the weekly number of journeys by ticket type for this quarter and the equivalent quarter in 2012 (93rd versus 89th Quarter). Greater London Bus Passenger Survey Quarter 93 Report 102389 Report 04/02/2014 Page 8/20 2.2.2 In comparison with the equivalent quarter last year, Quarter 93 shows an overall increase of 1.37%. 2.2.3 Cash is down with a reduction of 5.81%, while PAYG has fallen by 0.88%. The introduction of Contactless Payment, between Q89 and Q90 is likely to be a factor in these decreases. 2.2.4 Travelcard has increased by 3.75% and Bus Pass has reduced by 0.30%. 2.2.5 The Freedom Pass shows a reduction of 0.27%. 2.2.6 The English National reduction of 15.68% is due to sample volatility of this pass on routes that travel beyond the Greater London boundary. 2.2.7 The high increase for 60+ London reflects the fact that this pass was introduced during the course of Quarter 89. 2.2.8 Child Free shows an increase of 1.1%. 2.2.9 No Ticket journeys show a reduction of 33.15%, mainly due to low numbers of routes through the Heathrow Free Zone within the Quarter 93 sample. Table 3. Weekly number of journeys by ticket type Ticket Type 89th Quarter 93rd Quarter % Change Autumn 12 Autumn 13 Oct‐Dec Oct‐Dec Travelcard 9,677,386 10,040,604 3.75% Bus Pass 9,139,389 9,112,270 ‐0.30% PAYG 10,191,819 10,102,341 ‐0.88% Cash 562,771 530,096 ‐5.81% Freedom Pass 5,832,080 5,816,283 ‐0.27% English National 251,120 211,757 ‐15.68% 60+ London 84,152 383,892 356.19% Child Free 7,783,711 7,869,562 1.10% Contactless Payment n/a 216,072 n/a Other Passes 723,667 704,793 ‐2.61% No Ticket 390,576 261,081 ‐33.15% Total 44,638,511 45,248,750 1.37% 2.2.10 Figure 1 presents the weekly number of journeys (for all ticket types) by quarter, and compares the results for the last four years. Greater London Bus Passenger Survey Quarter 93 Report 102389 Report 04/02/2014 Page 9/20 Figure 1.
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