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Sustainability Report for the Year Ended 1 July 2018 CONTENTS ABOUT US
Sustainability Report for the year ended 1 July 2018 CONTENTS ABOUT US About us Performance in 2017 Our business is based on 2 Chief Executive’s Review strong fundamentals 3 Our strategy 4 Our business model 6 Our strategic objectives Go-Ahead is one of the UK’s 8 Our performance 10 Our sustainability approach leading public transport providers, responsible for more than a billion journeys each year on our bus and rail services. Better teams Cleaner Responsible Stronger environment Business communities 12 Read about our responsible business priorities 12 Better teams 14 Happier customers Smarter Happier 16 Stronger communities technology customers 18 Smarter technologies 20 Cleaner environment 22 Our stakeholders 24 ESG data Regional bus London bus Rail We run fully owned We operate tendered Through Govia, a 65% commercial bus contracts for Transport owned joint businesses through our for London (TfL). venture with Keolis, seven bus operators This comprises 164 Go-Ahead currently predominantly in the routes from 17 depots in operates two UK rail south of England. We the capital. Around 85% franchises for the employ over 7,500 of these depots are Department for people and run around freehold. We are Transport (DfT), GTR 2,800 buses within these the biggest bus operator and Southeastern and Watch our video that summarises our businesses. We have in London with 23% operates over 4,800 daily performance last year at: operations in Brighton, share of the market, services. Until December www.go-ahead.com/sustainability Oxford, East Yorkshire, running over 2,100 buses 2017, Go-Ahead ran the Plymouth, East Anglia and employing more than London Midland and on the south coast 7,000 people. -
English Counties
ENGLISH COUNTIES See also the Links section for additional web sites for many areas UPDATED 23/09/21 Please email any comments regarding this page to: [email protected] TRAVELINE SITES FOR ENGLAND GB National Traveline: www.traveline.info More-detailed local options: Traveline for Greater London: www.tfl.gov.uk Traveline for the North East: https://websites.durham.gov.uk/traveline/traveline- plan-your-journey.html Traveline for the South West: www.travelinesw.com Traveline for the West & East Midlands: www.travelinemidlands.co.uk Black enquiry line numbers indicate a full timetable service; red numbers imply the facility is only for general information, including requesting timetables. Please note that all details shown regarding timetables, maps or other publicity, refer only to PRINTED material and not to any other publications that a county or council might be showing on its web site. ENGLAND BEDFORDSHIRE BEDFORD Borough Council No publications Public Transport Team, Transport Operations Borough Hall, Cauldwell Street, Bedford MK42 9AP Tel: 01234 228337 Fax: 01234 228720 Email: [email protected] www.bedford.gov.uk/transport_and_streets/public_transport.aspx COUNTY ENQUIRY LINE: 01234 228337 (0800-1730 M-Th; 0800-1700 FO) PRINCIPAL OPERATORS & ENQUIRY LINES: Grant Palmer (01525 719719); Stagecoach East (01234 220030); Uno (01707 255764) CENTRAL BEDFORDSHIRE Council No publications Public Transport, Priory House, Monks Walk Chicksands, Shefford SG17 5TQ Tel: 0300 3008078 Fax: 01234 228720 Email: [email protected] -
The Report from Passenger Transport Magazine
MAKinG TRAVEL SiMpLe apps Wide variations in journey planners quality of apps four stars Moovit For the first time, we have researched which apps are currently Combined rating: 4.5 (785k ratings) Operator: Moovit available to public transport users and how highly they are rated Developer: Moovit App Global LtD Why can’t using public which have been consistent table-toppers in CityMApper transport be as easy as Transport Focus’s National Rail Passenger Combined rating: 4.5 (78.6k ratings) ordering pizza? Speaking Survey, have not transferred their passion for Operator: Citymapper at an event in Glasgow customer service to their respective apps. Developer: Citymapper Limited earlier this year (PT208), First UK Bus was also among the 18 four-star robert jack Louise Coward, the acting rated bus operator apps, ahead of rivals Arriva trAinLine Managing Editor head of insight at passenger (which has different apps for information and Combined rating: 4.5 (69.4k ratings) watchdog Transport Focus, revealed research m-tickets) and Stagecoach. The 11 highest Operator: trainline which showed that young people want an rated bus operator apps were all developed Developer: trainline experience that is as easy to navigate as the one by Bournemouth-based Passenger, with provided by other retailers. Blackpool Transport, Warrington’s Own Buses, three stars She explained: “Young people challenged Borders Buses and Nottingham City Transport us with things like, ‘if I want to order a pizza all possessing apps with a 4.8-star rating - a trAveLine SW or I want to go and see a film, all I need to result that exceeds the 4.7-star rating achieved Combined rating: 3.4 (218 ratings) do is get my phone out go into an app’ .. -
Bus Review Report
Item Scrutiny Panel 10 16 March 2018 Report of Assistant Director of Policy and Author Jonathan Baker Corporate 282207 Title Bus Review Wards Not applicable affected 1. Executive Summary 1.1 The Scrutiny Panel at its meeting in September 2017 agreed to review the bus services operating in Colchester. As part of this review the Panel have invited bus companies, Essex County Council and a Community Transport provider to this meeting as part of an information gathering session. 1.2 The review will follow the objectives as agreed at the September meeting. These are included below - To understand the strategic role and benefits of bus operation and how it can best serve the community. To investigate and scrutinise what bus companies are doing to; . Improve the punctuality of services . Increase bus usage . Reduce emissions . Make buses more accessible . Communicate with passengers when services are cancelled or altered. To improve the dialogue between bus companies that operate in the Borough and Colchester Borough Council, Councillors and Residents. 1.3 This meeting has been arranged following the postponement, due to severe weather, of the original bus review date in February. 1.4 Following on from the review, the Panel may wish to schedule a further discussion at an upcoming meeting to decide the next steps of the review. 2. Action Required 2.1 To undertake an information gathering session, in line with the bus review objectives prior to deciding on the next steps. 3. Reason for Scrutiny 3.1 The Panel received a request from a member of the Panel to review bus services in Colchester. -
Operators Route Contracts
Company Name Routes On Contract Contract Start Date Contract End Date Extended Expiry Date Blue Triangle Buses Limited 300 06-Mar-10 07-Dec-18 03-Mar-17 Blue Triangle Buses Limited 193 01-Oct-11 28-Sep-18 28-Sep-18 Blue Triangle Buses Limited 364 01-Nov-14 01-Nov-19 29-Oct-21 Blue Triangle Buses Limited 147 07-May-16 07-May-21 05-May-23 Blue Triangle Buses Limited 376 17-Sep-16 17-Sep-21 15-Sep-23 Blue Triangle Buses Limited 346 01-Oct-16 01-Oct-21 29-Sep-23 Blue Triangle Buses Limited EL3 18-Feb-17 18-Feb-22 16-Feb-24 Blue Triangle Buses Limited EL1/NEL1 18-Feb-17 18-Feb-22 16-Feb-24 Blue Triangle Buses Limited EL2 18-Feb-17 18-Feb-22 16-Feb-24 Blue Triangle Buses Limited 101 04-Mar-17 04-Mar-22 01-Mar-24 Blue Triangle Buses Limited 5 26-Aug-17 26-Aug-22 23-Aug-24 Blue Triangle Buses Limited 15/N15 26-Aug-17 26-Aug-22 23-Aug-24 Blue Triangle Buses Limited 115 26-Aug-17 26-Aug-22 23-Aug-24 Blue Triangle Buses Limited 674 17-Oct-15 16-Oct-20 See footnote Blue Triangle Buses Limited 649/650/651 02-Jan-16 01-Jan-21 See footnote Blue Triangle Buses Limited 687 30-Apr-16 30-Apr-21 See footnote Blue Triangle Buses Limited 608 03-Sep-16 03-Sep-21 See footnote Blue Triangle Buses Limited 646 03-Sep-16 03-Sep-21 See footnote Blue Triangle Buses Limited 648 03-Sep-16 03-Sep-21 See footnote Blue Triangle Buses Limited 652 03-Sep-16 03-Sep-21 See footnote Blue Triangle Buses Limited 656 03-Sep-16 03-Sep-21 See footnote Blue Triangle Buses Limited 679 03-Sep-16 03-Sep-21 See footnote Blue Triangle Buses Limited 686 03-Sep-16 03-Sep-21 See footnote -
Notices and Proceedings
OFFICE OF THE TRAFFIC COMMISSIONER (NORTH EAST OF ENGLAND) NOTICES AND PROCEEDINGS PUBLICATION NUMBER: 2158 PUBLICATION DATE: 20 September 2013 OBJECTION DEADLINE DATE: 11 October 2013 Correspondence should be addressed to: Office of the Traffic Commissioner (North East of England) Hillcrest House 386 Harehills Lane Leeds LS9 6NF Telephone: 0300 123 9000 Fax: 0113 249 8142 Website: www.gov.uk The public counter at the above office is open from 9.30am to 4pm Monday to Friday The next edition of Notices and Proceedings will be published on: 04/10/2013 Publication Price £3.50 (post free) This publication can be viewed by visiting our website at the above address. It is also available, free of charge, via e-mail. To use this service please send an e-mail with your details to: [email protected] NOTICES AND PROCEEDINGS General Notes Layout and presentation – Entries in each section (other than in section 5) are listed in alphabetical order. Each entry is prefaced by a reference number, which should be quoted in all correspondence or enquiries. Further notes precede sections where appropriate. Accuracy of publication – Details published of applications and requests reflect information provided by applicants. The Traffic Commissioner cannot be held responsible for applications that contain incorrect information. Our website includes details of all applications listed in this booklet. The website address is: www.gov.uk Copies of Notices and Proceedings can be inspected free of charge at the Office of the Traffic Commissioner in Leeds. -
Gweres Kernow on Kernow 01872 326791
How to make a referral Where you believe that there is an actual or a risk of significant harm contact the Multi-Agency Referral Unit in the first instance on Gweres 0300 1231 116 Or for advice and consultation contact Gweres Kernow on Kernow 01872 326791 Comments, compliments and complaints Your views are important to us. If you have any comments, compliments or complaints about the service we provide please let us know by writing to:- Complaints Manager County Hall, Treyew Road, Truro Cornwall TR1 3AY Tel: 0300 1234 101 Email: [email protected] If you would like this information in another format or language please contact: Cornwall Council County Hall, Treyew Road, Truro TR1 3AY Telephone: 0300 1234 100 We provide help for children Email: [email protected] and young people who www.cornwall.gov.uk sexually harm others. The Basset Centre, Basset Road, Camborne TR14 8SL 01872 326791 33489 05/13 Printed on recycled paper on recycled 33489 05/13 Printed What is Gweres Kernow*? Risk management plans Gweres Kernow is a small team of specialist social The risk management plan identifies actions to workers and consultant clinical psychologists who reduce the risk of further harmful behaviours and to work in partnership with other services to safeguard help the young person to stay out of trouble. children who have displayed harmful sexual Plans are made in collaboration with the young behaviours and those at risk of sexual abuse. person, their family, carers, schools and other We address the health and wellbeing of those professionals. Where relevant, the service advises children and young people who display harmful Courts, the Youth Offending Service and MAPPA. -
The Pennine Acute Hospitals NHS Trust Delivering Focused and Targeted Travel Information to Staff
1 The Pennine Acute Hospitals NHS Trust Delivering focused and targeted travel information to staff This case study identifies some of the key About Pennine Acute considerations when providing information The Pennine Acute Hospitals NHS Trust has about travel choices at a workplace. It hospital sites in Oldham, Rochdale, North draws on the support provided by Transport Manchester and Bury. A dedicated Travel and for Greater Manchester’s Travel Choices Access Manager is in place. The role involves programme to Pennine Acute NHS Trust to the implementation of a range of measures improve the information about travel options across the organisation to support access to the made available to staff. It includes learning Trust’s sites by staff, patients and visitors. and top tips relevant to any workplace. Travel information at Pennine Acute Pennine Acute already had a comprehensive range of travel information available for staff, patients and visitors, including parking arrangements, public transport options and information on facilities for cyclists at the workplace. Information included: North Manchester General Hospital Delaunays Road, Crumpsall, Manchester, M8 5RB Details Notes and Links Site Map Site Map – Link to Pennine Acute website Bus Stops, Services Bus Stops are located within and on the road alongside the hospital site and are Travel options for staff leaflet and operators letter coded. The main bus service is the 42 East Didsbury, Oxford Road, City Centre, Cheetham Hill, NMGH, Blackley, Middleton; using Stop C at the Made available to new starters as part of hospital. For more details visit www.crossconnectbus.com . Further information on bus stops and buses serving the site is on the Trust induction and on the staff intranet. -
Bus Services in Cornwall from 29Th March 2020 Welcome to Faqs
Bus Services in Cornwall From 29th March 2020 Welcome to FAQs Sunday 29th March 2020 will herald the start of If my Operator has changed from First Kernow changes to local bus services across Cornwall. – can I still use the First Kernow ticket? Cornwall Council recently awarded an 8-year contract to Go Cornwall Bus (Plymouth Citybus/Go-Ahead) to Weekly tickets will be accepted until the 4th operate the whole of the county supported local bus April and monthly tickets to the end of April. network. This equates to around half of all bus journeys made in Cornwall. First Kernow will continue to operate “Bundle Tickets” purchased via mTicket will not be commercially within the county. honoured so please contact First for a refund. Services under contract to Cornwall Council will be branded as Transport for Cornwall. Many bus services If I have a different Operator for an inward previously operated by First Kernow will be run by journey than that for the outward journey, Transport for Cornwall. Go Cornwall Bus will be working will my Return Ticket be honoured? with three local operators, namely Hopley’s Coaches, OTS of Falmouth and Summercourt Travel Ltd, to provide the whole supported bus network. Transport for Cornwall services will accept the return ticket purchased on First Kernow buses. Transport for Cornwall is the partnership between Cornwall Council, Go Cornwall Bus and other local Currently, there are no arrangements for First transport providers delivering a high-quality, Kernow to accept return tickets purchased on integrated and customer-focused public transport Transport for Cornwall services. -
University of Essex
Student bus travel UNIVERSITY OF ESSEX 61 62 75B 97 98 Save up to 67% Download the First Bus App on annual bus travel with Search ‘First Bus’ in your app store First Essex Welcome to UoE Colchester! Whether you are new to Colchester, or returning for another year, First Essex buses will get you where you need to go. To help get the academic year off to a great start, the First Annual- Student (Zone 1) ticket has been frozen at £170 until 13th October 2019! Student tickets are available via the First Bus App, Student Union, or Colchester Travel Centre, St. Botolph’s Street. Price Table Ticket Type Zone 1 Zone 2 All Essex Week £12.80 £24.50 £26.60 Month £46.00 £89.00 £96.00 £170.00 Annual 1st Sept to 13th Oct 2019 Standard Annual £305.00 £530.00 Colchester Zone 1 Price £175.00 14th Oct 2019 onwards £525! UoE Freshers 30th September – 13th October 2019 Find us in the main square, by the SU to get tickets, travel info and win some First Essex prizes! For paper tickets, you will need your Student ID and a passport sized photo. The First Bus App The new First Bus App is the smarter way to get where you’re going. It’s here to help with every part of your journey. Real-time bus updates and simple, secure mticket purchasing on the new First Bus App mean you can be on your way even quicker. Simply download the First Bus App, and you’ll be able to securely buy and store tickets on your phone. -
Notices and Proceedings for Th East of Enlgnad
OFFICE OF THE TRAFFIC COMMISSIONER (EAST OF ENGLAND) NOTICES AND PROCEEDINGS PUBLICATION NUMBER: 2404 PUBLICATION DATE: 04/12/2019 OBJECTION DEADLINE DATE: 25/12/2019 Correspondence should be addressed to: Office of the Traffic Commissioner (East of England) Hillcrest House 386 Harehills Lane Leeds LS9 6NF Telephone: 0300 123 9000 Fax: 0113 249 8142 Website: www.gov.uk/traffic-commissioners The public counter at the above office is open from 9.30am to 4pm Monday to Friday The next edition of Notices and Proceedings will be published on: 11/12/2019 Publication Price £3.50 (post free) This publication can be viewed by visiting our website at the above address. It is also available, free of charge, via e-mail. To use this service please send an e-mail with your details to: [email protected] Remember to keep your bus registrations up to date - check yours on https://www.gov.uk/manage-commercial-vehicle-operator-licence-online 1 NOTICES AND PROCEEDINGS Important Information All correspondence relating to public inquiries should be sent to: Office of the Traffic Commissioner (East of England) Eastbrook Shaftesbury Road Cambridge CB2 8DR The public counter in Cambridge is open for the receipt of documents between 9.30am and 4pm Monday to Friday. There is no facility to make payments of any sort at the counter. General Notes Layout and presentation – Entries in each section (other than in section 5) are listed in alphabetical order. Each entry is prefaced by a reference number, which should be quoted in all correspondence or enquiries. -
ORGANISATION ADDRESS NAME IF KNOWN EAST NORTHANTS COUNCIL East Northamptonshire House, Cedar Dr, Mike Burton – ENC Planning Thrapston, Kettering NN14 4LZ
ORGANISATION ADDRESS NAME IF KNOWN EAST NORTHANTS COUNCIL East Northamptonshire House, Cedar Dr, Mike Burton – ENC Planning Thrapston, Kettering NN14 4LZ NATURAL ENGLAND Natural England Andrew Sells – Chairman Block B, Government Buildings, Whittington Road Julie Danby Team Leader- Worcester [email protected] WR5 2LQ HISTORIC ENGLAND 2nd floor Windsor House Cliftonville Northampton NN1 5BE HEADMASTER Brigstock Latham's CE Primary School, Latham Mr Nick Garley (Headteacher) BRIGSTOCK SCHOOL Street, Brigstock, Kettering Northants NN14 3HD HEAD OF GOVERNORS c/o Brigstock Latham's CE Primary School, Latham Mr Tim Cullinan BRIGSTOCK SCHOOL Street, Brigstock, Mrs Abigail Marsden-Findlay - Kettering Northants NN14 3HD [email protected] DIOCESAN BOARD OF FINANCE The Palace/Minster Precincts, Peterborough PE1 1YB NENE VALLEY CATCHMENT PARTNERSHIP The Business Exchange Rockingham Rd Kettering NN16 8JX ENVIRONMENT AGENCY Waterside House Or Waterside North Lincoln Lincolnshire LN2 5HA Nene House Ketteriing Northants NN15 6JQ CLINICAL COMMISSIONING NHS Nene Clinical Commissioning Group Francis Crick House Summerhouse Road Moulton Park Northampton NN3 6BF WILDLIFE TRUST Lings House, off Lings Way Billing Lings Northampton NN3 8BE HOUSING ASSOCIATIONS Spire Homes 1 Crown Court, Crown Way, Rushden, Northamptonshire NN10 6BS RURAL HOUSING ASSOCIATION [email protected] Neil Gilliver ROCKINGHAM FOREST HOUSING ASSOCIATION [email protected] POLICE – East Northants North Police station Oundle Police Station Glapthorn