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All New Route 230! ISSUE #65 - AUGUST 2020 MESSAGE FROM JOHN TRAYNER MERTON CYCLE AWARENESS EVENT ALL NEW CHARITY RELAY EVENT ROUTE 230! IN SUPPORT OF GOSH A message from Managing Director John Trayner s we ease out of lockdown and work must remain vigilant and quick to react. Atowards a new normal one thing Sealed driving cabs, disinfectant wipes, has remained, and that is our dedication social distancing and facemasks have to the people we serve. Thank you for become established work norms and being on the frontline throughout this the company will keep you updated of pandemic and safely transporting developments in real time, so please significant numbers of key workers. check the various communication You go - We go We have contributed to London’s channels available. unity and will play a key part in Despite the many challenges, good restoring the capital back to its news exists, such as the introduction former strength in due course. of electric buses at Northumberland Our thoughts are with those Park and the imminent launch of our who have sadly lost their lives new employee app, which has been and please be assured that we designed to keep everyone better will pay tribute to them when it connected and informed. is safe to do so. " I am extremely proud to work alongside Coronavirus impacts people in many a team that have been heroic during a ways and we are also doing everything very tough period for society. Our city we can to support those colleagues who has a proud record of facing adversity, are, or have been, affected by it. coming through it and being stronger as a result. We will get through this Alongside Transport for London and together, with happier times to follow. Unite, we continue to keep safety at The new Go-Ahead London company app. the heart of our operations. This virus is Until the next edition, please continue to an evolving threat and that means we stay safe and thank you once again. Making your work life easier. I am extremely proud Stay up to date, communicate and go! to work alongside a team that have been COMING SOON! heroic during a very tough period for society. More details to follow Managing Director, John Trayner BEING FORWARD LOOKING AND ADAPTABLE BUS TALK | PAGE 2 DANIEL ALI SI WILSON PL HUSSAIN "Driver on the D7 was Drink "When an elderly water passenger fainted, the bus extremely helpful. It was PASSENGER pouring with heavy rain and Drink Drink driver stopped the bus and DANIEL WILSON water WATERSIDE WAY water Drink COMMENDATIONS explained what had occurred to I nearly missed the bus as I water all passengers. The bus driver was late, however, the driver saw me running. He stopped REMEMBER TO Congratulations to all our drivers who have was comforting and reassuring KEEP HYDRATED! with constant updates and and waited for me and received praise from customers. Here is a my kids. Thank you selection of those received... checking to see if the elderly passenger driver." ALI HUSSAIN was ok." SILVERTOWN MB CHARLIE WEBB Q "The bus driver CALLY lowered the bus for an MEAGER elderly lady. As she was "I am a wheelchair user MG WINSTON paying, her trolley rolled ANGELA A SPRAGG and got on the 188 today. DOWNER off the bus. Your driver NX DANIEL ALLISON "I want to thank the JONES "I would like to thank I would like to say that I felt immediately got out of the WILLIAMS driver for his caring and "I am a wheelchair the bus driver on the 93 C very safe with the young bus to pick up the trolley. "I would like to thank understanding manner user and very impressed who waited for me today as woman who was driving. It was lovely to see!" the young lady who towards every passenger. with one of your drivers. Your I am 8.5 months pregnant She also looked very lowered the bus to enable He made sure all Driver Daniel is an example and she saw me trying to smart." me to get on with my trolley. It passengers felt safe of how disabled passengers speed up to get the bus. makes every little difference when entering the should be treated. He was Please thank her." to know that there are bus. " polite and attentive whilst drivers that think speaking to me about us elderly RA directly." customers." CALLY MEAGER CHRISTOPHER CAMBERWELL WILSON "So kind, helpful and full ANGELA SPRAGG SUTTON of personality. He asked SW JOEL if I was ok and if I needed BX MARC DESIR AL SCOTT help with my basket ANDREWS HORNEY "I was incredibly trolley. He cheered me "Would like to say "Would like to thank grateful to the 170 bus up. Thank you." thank you to the driver the driver for his patience. driver as when I got off who was very helpful SAHRA at Putney Heath he made He waited for me to cross NP and accommodating. MOHAMOUD sure that I knew which bus I Please thank him for the road to get his bus. He "The bus lady was needed to get to arrive at DEREK me, it was much helped me get in to work on very lovely and helped my destination. He went AF PETERS appreciated." time. He is a credit to the me get on the bus as I am above and beyond "Very friendly, happy job in these stressful a wheelchair user. I struggled his duty!" and always thoughtful. He times." getting on as no one was there went out his way to consider if to help me and she was very a passenger wanted to get on kind and gentle. She also the bus. He brightens up my MOHAMMED PM helped me get off RR day and I see he has the DIONNE AZIZ TAYLOR the bus!" SAHRA MOHAMOUD "It was refreshing same effect on other NORTHUMBERLAND PARK "She said thank you for to see that despite passengers." wearing a mask. I know Sahra receives 3 these trying times the commendations it isn't much, but it made You can see the latest driver in a week! - Click driver assisted a lady in commendations on Go-Ahead to read her story! retrieving her lost item. me feel better for having to London’s Twitter account Please commend wear one especially when DIONNE TAYLOR passengers do not. She (@Go_Ahead_London) this driver." PECKHAM had a lovely smile or by searching for too." #GoodGALbusdriver Thank you! Q CAMBERWELL MG MORDEN WHARF MB ORPINGTON A SUTTON RA WATERLOO BX BEXLEYHEATH PM PECKHAM C CROYDON SW STOCKWELL PL WATERSIDE WAY RR RIVER ROAD NX NEW CROSS SI SILVERTOWN AF PUTNEY AL MERTON NP NORTHUMBERLAND PARK BUS TALK | PAGE 4 BUS TALK | PAGE 5 YOUR STORY SUE MORRISON DEAN WATSON BEXLEYHEATH CONTROLLER GOING LUCKY THE EXTRA DeanSTRIKE Watson has worked at Go- MILE STRIKESTRIKEAheadSTRIKESTRIKE London for 17 years. He started his career in the industry was on my meal relief My colleague was SUE MORRISON as a driver at BEXLEYHEATH in and came across one somewhat shaken up by I RIVER ROAD DRIVER 2003 and since then, he has held of our EL1 buses with the incident, so I advised various roles, including regulator its hazard lights on in her to call through to Ibus at Northumberland Park. Presently, Waverly Gardens. Curious, and let them know the he works as an iBus Controller at I stopped to see if the situation. I proceeded to Bexleyheath Hub. driver was OK as I noticed check on the welfare of she was new to the garage. passengers and advised In early June, it was a ‘typical’ I boarded the bus and the them that help was on summer's day; heavy rain much to driver explained that a car its way. I was more than Dean’s disappointment as he was had just pulled straight in happy to help a new working as the Roadside Controller front of her. She explained colleague when it became at New Cross. He was contacted that she had to take evasive clear that my assistance by one of his colleagues based action" by braking hard to was required. at Bexleyheath and during the avoid hitting the car. conversation, Dean mentioned the torrential rain in New Cross. His I have worked with Sue for over 10 colleague was somewhat confused years and she is always calm and as it was glorious sunshine in assured, and among the EL1 drivers, Bexleyheath, so Dean took a picture she is seen as a senior figure and a to prove his point. friendly face to all drivers. She is Unbeknown to him, what he Sue is always a lovely pleasant " WORKING AS always willing to offer advice and captured was amazing and the ONE TEAM driver to work with. Her kind guidance to those that need it. chances of it happening again; actions on this day further probably zero! As he clicked his shows her commitment, kindness mobile phone to take the shot, a Carl Trainor huge bolt of lightning lit up the and diligence. Please thank her Cover Operations Manager dark clouds - the electric bolt for her efforts on our behalf. appeared as if it had struck the top of a stationary route 36 bus! Daniel Blackman Glad to still be alive, Dean jumped iBus Controller out of sheer shock as he was The anonymous thank you to Merton Bus Drivers! naturally taken aback! urther appreciation was recently “I know how hard it can be, and received for Go-Ahead London bus the patience involved in trying to F drivers during the coronavirus threat.
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