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How to Start Up an Enterprise in

The legal framework in force and business organization available to a business start-up, the procedures to follow when registering a business and starting business operations, the list of CROATIAN business activities requiring CHAMBER OF approval prior to company ECONOMY registration and other matters of interest to a , February 2012 foreign investor in Croatia How to Start Up an Enterprise in Croatia

2 How to Start Up an Enterprise in Croatia

TABLE OF CONTENTS

Companies...... 7 Private limited company (d.o.o.)...... 9 Public limited company (d.d.)...... 11 General partnership (j.t.d.)...... 15 Limited partnership (k.d.)...... 16 Economic interest association (GIU)...... 16 Branch office...... 17 Starting a business activitiy...... 19 Representative office...... 24 Crafts...... 26 Sole trader...... 27 Business activities requiring special licenses...... 28 Important institutions and ministries in the Republic of Croatia...... 36

3 How to Start Up an Enterprise in Croatia

4 How to Start Up an Enterprise in Croatia

The Croatian legal framework governing foreign investment has been de- signed in a way that does not make any difference between domestic and foreign investors. All possibilities in relations between domestic investors are also open to foreigners investing capital in Croatia. Moreover, foreign investors enjoy additional guarantees that are not given to domestic investors. The Croatian Constitution provides that no law or other legal document shall reduce the rights granted to a foreign investor at the time of investment in Croatia. It also guarantees the free repatriation of profits or capital upon fulfillment of all legal obligations. When foreign investors start up or participate in the start-up of an enter- prise in Croatia, their rights, obligations and position are identical to those of domestic investors, provided the condition of reciprocity is met.

Foreign legal entities and persons may: ■ invest capital on a contractual basis ■ invest in a company ■ invest in a bank or insurance company ■ set up as craftspeople or do business as sole traders ■ obtain a concession to exploit natural resources or other assets of interest to Croatia ■ participate in build-operate-transfer (BOT) and build-own-operate-transfer (BOOT) operations.

5 How to Start Up an Enterprise in Croatia

6 How to Start Up an Enterprise in Croatia

I. COMPANIES

A company is a legal entity estab- status of a legal entity is acquired lished and organized in accordance by being entered in a court register. with the Companies Act. All compa- Company liability nies are registered in a court regis- A company is liable to settle its ter following the Court Register Act debts with all its assets. Owners/ and the Rules of Court Register En- shareholders in private and public try Procedures. Under the Companies limited companies are not person- Act, it is possible to start a company ally liable for the obligations of the as a company based on capital or as a company, unless the Companies Act partnership*, which is an association provides otherwise. of persons. Partners in general partnerships Companies based on and general partners in limited part- capital include: nerships have unlimited liability to cover the debts of their partnership ■ private limited companies jointly, severally and with all their ■ public limited companies personal assets. Partnerships include: Company name A company name is the name used ■ general partnerships by a company in business transac- ■ limited partnerships tions and legal affairs. The name is ■ economic interest associations. specified by a statement on company The law also regulates the estab- formation or by company agreements lishment of branch offices and the i.e. articles of association. A company position of sole traders. may own a shortened company name A number of general which is entered in the Court register principles apply to any together with the full company name. company start-up: It must be clearly different from the Founders name of any other company entered A domestic or foreign legal entity in the court register of the same reg- or natural person may establish a ister court. The company name must company. consist of a proper name and an in- Legal entity status dication of the company’s business A company is a legal entity. The activity as well as abbreviation which clearly indicates the legal form of a specific company, for example Ltd or * Note: The Croatian Companies Act regulates business entities as including Inc. It must be written in the Croatian also categories that, due to their different and script, nu- legal properties, are not always regarded merals may also be used, and it may corporate in some other legal systems (e.g. partnerships, as defined by Croatian law). contain foreign words if these are

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part of the name/company name of business activity of the company a partner/owner/shareholder, or the (company’s object) is specified in the trade-/service mark, (protected in statement on establishment, articles the Republic of Croatia) of a partner/ of association i.e. company constitu- owner/shareholder or their company tion. It is also entered in a court reg- registered in Croatia, and in cases ister with an activity code as specified when such words are common in the in the National Classification of Eco- Croatian language or where there is nomic Activities. In the case of ac- no appropriate corresponding word tivities that require consent, a permit in the Croatian language, or where or other document issued by a gov- words of a dead language are used. ernmental authority or an institution, The company name may be entered entry into the court register can only in a court register also in a translation be made after obtaining such consent in one or more foreign . If or permit from the relevant body or the word Croatia or any word form institution. derived from it is to be used in the Registered office company name, special consent from A company’s registered office is the Central State Administrative Of- the premises used by the company fice is a requirement. management and from which the A company must use the company company is run or the premises where name and its abbreviated version in a company permanently performs its the form and with the content as sub- business activities. It is indicated in mitted for the court register. The sta- the statement on establishment or ar- tionery used by the company (letters, ticles of association. The company invoices, letterheads etc.) must show may only have one registered office the company name, the company’s entered in the court register. registered office, the court of regis- Representation tration, number of registration entry, The authority to represent a com- company name and address of the in- pany is given to persons as specified stitution where the company holds its in the Companies Act for the respec- account and the account number. The tive company type. The persons rep- same applies to corporate websites. resenting the company and restric- Business activity tions of their representative powers A company may be registered to towards third parties are entered in the engage in any permitted business court register. The law distinguishes activity i.e. any activity which is not between legal representatives, rep- banned by law or which does not of- resentatives by proxy, attorneys by fend morals of the community. The employment and procurators.

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COMPANY FORMS PRIVATE LIMITED COMPANY . (Croatian abbreviation: d.o.o.)

Private limited companies are the initial authorized capital may not most frequent type of company in be below HRK 20,000. The mini- Croatia. A private limited company mum amount of an initial author- is one in which one or more legal en- ized stake must be expressed with a tities or natural persons invest stakes whole number that is a multiple of in the total authorized capital as 100. The nominal amounts sum of contractually set beforehand. Stakes all business stakes must be equal to need not be of the same amount. In the total amount of authorized capi- the process of company formation, a tal. Before entry into a court register, founder may acquire multiple busi- each founder must pay for at least one ness stakes. The total amount of all quarter of an authorized stake that is stakes must correspond to the amount to be paid for in cash, while the to- of the company’s authorized capital tal amount of payments in cash may (Art. 385.). Stakes may not take the not be lower than HRK 10.000, i.e. form of securities. at least one half of authorized capital Founders must be provided in cash. The initial Owners may be either domestic authorized stake may also be provid- or foreign legal entities and natural ed by investing tangibles or rights, persons. Just one owner may also es- which is to be done completely prior tablish this type of company. to company entry into a court regis- A private limited company is a le- ter. Stakes in cash are to be paid into gal entity. This status is established a company account held with a finan- by entry into a court register. Compa- cial institution in Croatia. ny assets are strictly separated from Company start-up the property of owners. The company procedure is liable for its debts with all its as- A private limited company is es- sets. Owners are not liable for com- tablished on the basis of articles of pany debts. Exceptionally, they may association, which must be signed by be held liable for company debts if all founders in the form of a notarized they abuse the principle of their non- document or a notarized private doc- liability. ument. If the company is established Authorized capital by just one founder, the founding The initial authorized capital of document is a statement on estab- a private limited company must be lishment submitted by the company shown in Croatian currency – kuna founder in the form of a notarized (HRK). The minimum amount of document.

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The articles of company establishment costs may be association or statement approved only to the amount speci- on establishment should fied in the articles of association. Un- contain the following: less otherwise agreed in a contractual form, the founders bear the costs of ■ information about the founder company establishment proportion- (name and surname or company ally to the size of their authorized name, founder’s residence or reg- stakes. istered office, and, if the founder is Company bodies a natural person, personal identifi- A company must have a manage- cation number) ment board and a general meeting. ■ company name and registered of- The company management board fice may have one or more members ■ business activity of the company (directors). A foreign national may ■ total amount of authorized capital also be a member of the management ■ amount of each investor’s individ- board. Members of the management ual ownership stake (if investment board are appointed and released has been made in tangibles and from duty by company owners. The intangibles, their detailed descrip- management board is responsible tion and valuation is required) for company management, company ■ indication whether or not the com- representation, the orderly keeping pany is established as a going con- of the company’s business records, cern preparation of financial reports and ■ the rights and obligations that the for the records of ownership stakes owners have with respect to the in the company. company, in addition to the obliga- A company must have a super- tion to pay for the ownership stake, visory board only if the average as well as the rights and obliga- number of employees in a year ex- tions of the company with respect ceeds 200, if law explicitly requires its founders. so for a particular business activity, The totality of each individual if the initial authorized capital of the owner’s rights and obligations con- company exceeds HRK 600,000 and stitutes his/her stake in the company. the company has more than 50 own- As a rule, the size of a stake is propor- ers, if the company has a single man- tional to the size of authorized capital agement that runs public and private paid up. limited companies that must have Costs of establishment supervisory boards under the law, The costs of preparatory proce- or if it directly participates in them dures or establishment may not be through direct shares in the author- refunded to the founders from au- ized capital exceeding 50% (whilst in thorized capital. In particular, it is both cases the number of employees not permitted to add such costs to the in one of the companies or all of them capital as a stake. Compensation for together exceeds 200), or if the com-

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pany is a general partner in a limited elect members of supervisory boards. partnership and the total number of A company general meeting is a employees in the company and lim- mandatory body to be established by ited partnership together exceeds 200 a private limited company. Company (Art. 434.).. The supervisory board owners must vote in a general meet- must have at least three members, ing to decide on issues that are their and if there are more members, their responsibility pursuant to the Com- number should be an odd one. A for- panies Act and to the company’s ar- eigner may also be a member of the ticles of association. supervisory board. Company owners

PUBLIC LIMITED COMPANY (Cro: d.d.)

A public limited company is based shares indicating par value, the por- on capital, with owners (shareholders) tion of authorized capital held is de- investing in authorized capital divided termined by the ratio of the par val- into shares. A public limited company ues of authorized capital and shares, may be started by a single owner, i.e. it whereas in the case of shares without may have only one shareholder. par value the portion of capital held is A public limited company is a legal based on the number of shares. entity. This legal status is established Shares may be registered shares by entry into a court register. The (Art. 165.). The transfer of shares, ex- company is liable for its debts with all cept of those issued in dematerialised its assets. Shareholders are not liable form, is effected by endorsement. The for the debts of the company. form of endorsement, legal identifica- The basic document for a public tion of the holder and his/her obliga- limited company are the articles of tion to turn shares over are regulated association, as they specify the inter- by the respective provisions of the nal organization of the company. Bill of Exchange Act. Shares issued in dematerialised form are transferred Authorized capital as regulated by the law governing de- Authorized capital and shares must materialised securities (Art. 227.). show par value in kunas (HRK). The In terms of the rights they ensure, minimum amount of authorized cap- shares may be ordinary and prefer- ital is HRK 200,000. The company ence shares. Ordinary shares ensure may issue shares with an indication the right to vote in a general meeting, of their par value or shares without to receive dividend and the right to such indication. The par value of a the respective portion of the liquida- share may not be below HRK 10. tion, i.e. bankruptcy estate. Par values higher than this minimum amount must show amounts that are Preference shares give certain multiples of HRK 10. In the case of preferential rights, such as the right

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to a dividend in an amount or percent- are not subscribed and paid for in age of the par share value set in ad- accordance with the public call, the vance, priority in the disbursement of company founders are entitled to sub- dividends or in receiving the remain- scribe for or take possession of the der of the bankruptcy estate and other unsubscribed shares within fifteen rights as provided by law and by the days. If they fail to do so, the com- company’s articles of association. pany establishment is considered to Company establishment have failed and the founders will ask procedure the subscribers to take their payments The Companies Act provides for a back within fifteen days. simultaneous and a successive estab- If all the shares have been sub- lishment of a public limited company. scribed for, the founders shall give Company founders are the sharehold- them to their owners within fifteen ers who have adopted the articles of days after the subscription period association. has expired and call the first general A public limited meeting. company is established Application to enter a public simultaneously when: limited company in a court register ■ the company founders take posses- Application to enter the company sion of all company shares and make in the court register is submitted by a notarized statement of this fact all members of the management and ■ accept and sign the company ar- supervisory boards, that is, by all ticles of association and make a executive officers and management notarized statement of this fact board members. ■ make a notarized statement that The application for entry they are establishing a public lim- in a court register should ited company contain the following: A public limited 1. Company name, registered office company is established and business activity successively when: 2. Amount representing the issued shares ■ the company founders adopt the 3. Total amount of payments for the articles of association issued shares and means of pay- ■ the company founders take posses- ment sion of a certain number of shares 4. Statement given by management ■ the company founders make a pub- members, i.e. executive officers, lic call (prospectus) to subscribe that they are aware of the obliga- for shares, with subscription for tion to notify the court and that such shares following the call. the respective board member has The subscription period may not not been sentenced for offenses exceed three months after the be- involving the abuse of bankrupt- ginning of the subscription term. cy, favoring creditors, or failure If, within this period, all the shares to comply with the obligation to

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keep account books and business 4. Itemised account of company es- records as defined by the Penal tablishment costs showing also the Code of the Republic of Croatia; total amount of costs; and that s/he has not been served a 5. Documents on the appointment of protective measure prohibiting the the management and supervisory performance of a profession fully boards, i.e. of executive officers or partially covered by the com- and management board members; pany business activity (applies so 6. Reports on company establishment far as the measure is in force); and on the audit of establishment 5. Members of the management and procedures, including accompany- supervisory boards, i.e. executive ing documents; officers and company manage- 7. Appropriate document from a ment board members and their governmental body or institution permanent address, and personal (consent, permit or similar) if such identification numbers; a requirement arises from the na- 6. Where a company has a sin- ture of the provision specifying the gle shareholder who is a natural business activity of the company person, his/her first name and or some other provision of the ar- surname, permanent residence, ticles of association. number and personal identification The following is entered in number (in the case of foreigners, the court register: also issuing country of the docu- 1. Company name; ment); in the case of a legal entity, 2. Registered office (address); company/business name and com- 3. Business activity; pany number; 4. Amount of authorized (i.e. ap- The following should proved) capital; be enclosed with the 5. Date of adoption of articles of as- application: sociation; 1. Company’s articles of association 6. Names and surnames of manage- and the documents serving as the ment members, the chairman and basis for the adoption of articles members of the supervisory board, of association, as well as underly- their personal identification num- ing documents used by founders to bers and permanent residence; take possession of their shares; 7. Period of operation; 2. Where special benefits are granted 8. Representation powers of manage- in the process of company estab- ment board members; lishment, or tangibles are invested or taken over, contracts establish- 9. Where a company has a single ing these facts and allowing imple- shareholder who is a natural per- mentation; son, his/her first name and surname, permanent residence, number and 3. Evidence of amount paid in, of personal identification number (in investment made in the form of the case of foreigners, also issuing tangibles or rights and of the com- country of the document); in the pany’s right to freely use them;

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case of a legal entity, company/busi- ■ reporting to the supervisory board ness name and company number. on issues relating to company Bodies of a public limited management. company The supervisory board must have ■ management at least three members. Their number ■ supervisory board is defined in the articles of association ■ management board and should be an odd number. A foreign ■ general meeting national may be a member and there is The management consists of one no barrier to all members being foreign or more persons (“directors”), their nationals. Members of the supervisory number being defined by the articles board are elected by the general meet- of association. If the management ing for a maximum term of office of consists of several persons, one must four years, and they can be re-elected. be appointed chair. The supervisory board supervises Any natural person of full legal ca- company management and has the pacity may be appointed management right to examine the company’s busi- board member. A person who has ness records and all other company been sentenced for offenses involving documents. The board reports to the the abuse of bankruptcy, abuse in the general meeting on the supervision course of bankruptcy procedure, fa- carried out. voring creditors, or failure to comply Management board – Under the with the obligation to keep account articles of association, it can be de- books and business records as defined fined that the company shall have by the Penal Code of the Republic of a management board instead of a Croatia; or who has not been served management and supervisory board. a protective measure prohibiting the A management board consists of a performance of a profession fully or minimum of three members. How- partially covered by the company ever, provisions can be laid down for business activity (applies so far as more than three members on the man- the measure is in force). agement board. Management board Croatian or foreign nationals may members are appointed for a maxi- be management members, and they mum period of six years and they can are appointed by the supervisory be reelected and reappointed. board for a maximum period of five The general meeting is a body years consisting of all shareholders and it Rights and obligations: allows them to exercise their rights ■ company management in company matters. All sharehold- ■ representation ers are entitled to participate in the ■ drafting of decisions for general general meeting. meetings The responsibilities of the general ■ preparation of contracts meeting are set out in the articles of ■ implementation of the general association. Decisions are generally meeting’s decisions taken by a simple majority of votes.

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GENERAL PARTNERSHIP (Cro: j.t.d.)

A general partnership is a business Partnership management is the re- entity where two or more individuals sponsibility of all partners. The arti- join in order to conduct business as a cles of association may stipulate that going concern and under a common only one or just a number of partners company name. Every partner has run the company. Each partner is au- unlimited and joint liability to cover thorized to represent the company. the partnership’s debts with all his/ Start-up procedure her assets. A partner may not dispose A general partnership is estab- of his/her ownership stake without lished by adopting the articles of consent from other partners. association, which need not be a no- Founders tarized document. A notarized appli- Any legal entity or individual, both cation for entry into a court register domestic or foreign, may become a is then submitted. partner. The articles of association The application for entry in define the relations between part- the court register should ners. The partners enjoy maximum contain the following freedom in this respect, because the information: Companies Act applies only in cases ■ company name, registered office when the articles of association do and business activity not regulate certain matters other- ■ partners (name and surname, per- wise. sonal identification number and Authorized capital residence i.e. company name and A general partnership does not registered office/address for each have authorized capital. Unless oth- partner) erwise provided by the articles of as- ■ persons authorized for company sociation, partners should bring equal representation and their powers stakes into the company. The stakes ■ legal and organizational form. may consist of cash, tangibles, rights, labor and other services and goods. Articles of association need to be enclosed with the application.

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LIMITED PARTNERSHIP (Cro: k.d.)

A limited partnership is a com- tion, which need not be a notarized pany where two or more individuals document. They should specify who associate together in order to conduct among the partners are the general business as a going concern under ones and who is a limited partner. the same company name. At least The application for entry one partner has unlimited and joint of partnership in the court liability for company debts with all register should contain the his/her assets (general partner), and following: at least one partner has limited liabil- ■ company name, registered office ity proportional to the assets invested and business activity; (limited partner). ■ name, surname, personal identifi- Founders cation number and registered ad- Both domestic and foreign in- dress, or company name and reg- dividuals and legal entities may be istered office of each partner; partners in a limited partnership. A ■ information about the limited part- limited partnership is a legal entity ners that achieves such legal status by be- ■ amount of investment contracted ing entered in a court register. for and paid by each limited part- Authorized capital ner A limited partnership does not ■ persons authorized for company have authorized capital. representation and their powers. Establishment procedure Company management and rep- The company is established by resentation are entrusted to general adopting the articles of associa- partners.

ECONOMIC INTEREST ASSOCIATION (Cro: GIU)

An economic interest association Authorized capital is a legal entity established by two An economic interest association is or more natural persons or legal en- established without authorized capi- tities for the purpose of facilitating tal, and the rights of members may not and promoting their business activi- take the form of securities. The busi- ties, but in a way that the legal entity ness activity of the association must be earns no profit for itself. Members related to members’ business activities of the association may be persons as an activity that supports them. who perform any economic activ- Establishment procedure ity as well as free-lance employed An economic interest association persons. is started up by concluding an agree-

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ment on the establishment that must The association is entered in a court be notarized and entered in a court register and so becomes a legal entity. register. The agreement should con- The application for entry and all chang- tain the following: es to the information entered (Art. 588) ■ company name, registered office should be submitted by all members of and business activity the new management board. ■ information on the partners (com- Along with the association being pany name, first name and sur- liable itself, the members of the as- name, legal form, registered office sociation have secondary unlimited or permanent address of partners, liability that includes all their assets. register and association’s entry The management board of the asso- number in the register) ciation runs its operations and repre- ■ unless established as a going con- sents it. The board may consist of one cern, period of operation. or more natural persons appointed by association members.

BRANCH OFFICE

Under Croatian legislation, for- legal form and the date when the eign companies and sole traders may foreign founder of the branch was conduct business in Croatia by set- established, and information on ting up a branch office (Art. 612). the persons authorised for repre- The start-up and operation of branch sentation and scope of their pow- offices owned by foreign companies ers (Art. 613.). are governed by the same regula- 2. Founder’s decision on the estab- tions that apply to the establishment lishment of the branch of branches by domestic companies. 3. Certified transcript of the state- A branch office is not a legal en- ment on establishment in accord- tity. The liabilities and rights stem- ance with the legislation of the ming from its operation do not be- country where the founder has its long to the branch office but to the registered office (articles of asso- founder. The branch office operates ciation or company constitution of under its own name. The name should the founder) also indicate both the branch’s and 4. Founder’s certified abridged finan- the founder’s registered office. cial report for the previous year. To register a branch office, The Founder submits the applica- it is necessary to apply for tion for registration with the register registration and enclose court located in the district where the the following original future branch will have its registered documents and certified office. In addition, the following translations in Croatian: original documents and their certi- 1. Excerpt from the register in which fied translations should be enclosed: the founder is entered showing the

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1. Evidence that the founder is regis- As they are not legal entities, tered in the country of its registered branch offices may not independent- office (showing the legal form and ly hold legal rights and obligations. date of entry in the register) The founder legally holds all rights 2. Names of persons authorised for and obligations of branch offices. representation and scope of their In case of dispute with third parties, powers the branch is not a party to it, but the 3. Founder’s decision on the estab- company or sole trader that owns the lishment of the branch branch. 4. transcript of the statement on es- Branch offices are required to keep tablishment, articles of association business records in compliance with or company constitution, certified applicable regulations in Croatia, according to the regulations of the which includes the Accounting Act, country where the founder has its International Accounting Standards registered office and tax regulations. 5. Founder’s certified abridged finan- Regulations governing cial report for the previous year. company establishment: The register court may http://narodne-novine.nn.hr/de- approve entry if the founder fault.aspx has proved: ■ Companies Act ( ■ that it has been legally established [Official Gazette; abbreviated: and that it exists in the country of NN] 152/11) its registered office ■ Court Register Act (NN 1/95, ■ that Croatian persons are allowed 57/96, 45/99, 54/05, 40/07, 91/10, to establish branch offices in the 90/11) founder’s country under the same ■ Rules of Procedure for Entry into conditions as those that apply to a Court Register ( NN 134/07) the founder in Croatia. ■ Decision on the Procedure and The founder is required to report Requirements for Access to Court all data changes to the register court. Register Information (NN 138/02) In the case that the same founder ■ National Classification of Eco- intends to establish several branch nomic Activities Act (NN 98/94, offices, the establishment procedure 4/95) is carried out separately for each ■ Decision on the National Classifi- branch. The entry application should cation of Economic Activities (NN specify which is the main branch, 58/07, 72/07) while marking the others with ordi- ■ Classification Rules for Business nal numbers. The founder is obliged Entities according to the National to authorize for representation one Classification of Economic Activi- or more individuals in each branch, ties – NKD 2007 (NN 80/07) with the possibility of authorizing the same person for several branch offices.

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II. STARTING A BUSINESS ACTIVITY

Starting up a company in Croatia The cost of translation depends on the requires registration with the Com- number of translated pages. mercial Court, Central Bureau of Sta- Company bank account tistics, Tax Administration, Croatian Authorized capital (HRK 20,000 Pension Insurance Institute and for a private limited company and Croatian Institute for Health Insur- HRK 200,000 for a public limited ance. It is customary to hire a domes- company) must be paid into a bank tic lawyer or some other legal repre- account, and the receipt of deposit sentative to oversee the procedure of should be enclosed when registering company establishment. a company. Prior to registration, it is necessary Accounts used by legal entities to check with the Commercial Court and natural persons to conduct pay- if the desired company name already ment transactions are opened and exists in the respective court register. managed by banks on a contractual To use the word Croatia or any of its basis and in line with relevant regula- derived forms in the company name, tions (National Payment System Act, founders must obtain special approv- NN 133/09. A business entity may al from the Central State Administra- hold accounts with several banks of tive Office for Public Administration. its own choice. Only one account per Business premises bank may be used for regular trans- A company must have an offi- actions, one for each organizational cial address in Croatia in order to unit and several accounts for special be registered. A legal representative purposes. If a business entity has may temporarily use his/her own more than one account for regular office address as the address of a transactions, it must specify which company that is in the process of account will be used for the payment registration. of legally imposed contributions and Certification of documents public dues, for collection on the All legal documents must be basis of securities and instruments certified by a notary public. Under guaranteeing payment, for the execu- Croatian regulations, a notary pub- tion of courts’ writs of execution and lic is a private person incorporating other documents of this kind as well some aspects and authorities of a as keep record of payment orders not public official that certifies and au- executed. thenticates certain legal documents. Application for entry into Certified translation a court register If a relevant document is in a for- eign language, an authorized trans- Entry into a court register is the re- lator must translate it into Croatian. sponsibility of the register court with

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jurisdiction over the area in which the for individual company, core cap- entity to be registered is based. The ital amount,ordinal number and registration procedure starts by sub- nominal amounts of shares for mitting to the relevant register court individual founders and nominal an application for entry into the court amounts of payments register. 3. Evidence of payment of the amount The application for entry required to start a company or of into a court register must delivery of tangibles or rights - to- show: gether with their list, identifying description, appraised value and 1. Company name, registered office a land register certificate if a real and business activity estate is in question 2. Amount of company’s authorized 4. Evidence showing the management capital board members appointed for rep- 3. Statement made by management resentation and their representa- board members that they are aware tion powers or evidence showing of their obligation to report to the the procurators appointed and their court and that there are no circus- powers, together with their certified tamces which would conflict the signatures and citizen’s identifica- provisions of article 239, paragrah tion numbers (OIB), i.e., if foreign- 2 in the Company Act ers are in question, their passport 4. Names i.e. company names of number and issuing country owners/shareholders/partners, 5. If the start-up is associated with and, if the latter are natural per- certain privileges, or if tangibles sons, their personal identification and rights are invested, auditor’s number. report on the establishment and on The following should the audit of establishment in case be enclosed with the such audit has been performed application: 6. A list of individuals authorized to 1. A document evidencing establish- manage the company’s business, ment (articles of association, state- their names and surnames, dates of ment on establishment, decision birth, citizen’s ID number (OIB), by the general meeting, or similar) residence, powers and their nota- rized statements that they accept 2. A list of company owners or gen- the appointment eral partners or founders with their names and surnames, permanent 7. For a company with a supervisory residence and personal identifi- board, a list of its members along cation number, i.e., for foreign with their dates of birth and resi- nationals, passport numbers and dence issuing country or company name 8. A permit from a governmental and registered office, including body if this is legally required company number (Cro: MBS), for establishment and entry into a Commercial court register number court register

20 How to Start Up an Enterprise in Croatia

9. A notarized signature of manage- Gazette) and daily newspapers. The ment board members to be filed in announcement of establishment in the court register. Narodne novine costs HRK 900. In addition to legally required doc- Contact - Official Gazette: uments, an application for company Narodne novine - Odjel oglasa i pretplate 10020 Zagreb, Savski gaj, XIII. put 6 establishment must be accompanied Tel.: +385 (0)1 6652-777 by a notarized statement made by the Fax: +385 (0)1 6652-897 founder that neither the founder nor www.nn.hr the companies in which the founder Company stamp holds stakes or shares have overdue li- After receiving the certificate of abilities; a certificate issued by a legal court registration, it is necessary to entity authorized to conduct payment make a stamp. A copy of the registra- transactions showing that neither the tion certificate should accompany the founder nor the companies in which stamp order form. The stamp must the founder holds stakes or shares have show company name and the court a recorded unpaid payment order in registration number. their accounts, and certificates from the Company number Tax Administration, Croatian Pension A request must be submitted to the Insurance Institute and Croatian Insti- Central Bureau of Statistics to carry tute for Health Insurance evidencing out classification in accordance with that neither the founder nor the compa- the National Classification of Busi- nies where the founder holds stakes or ness Activities, i.e. to issue a com- shares have overdue liabilities relating pany number and activity code within to tax payment and pension and health 15 days from receiving the certificate insurance contributions. The statement of court registration. may not be dated more than eight days The following is to be enclosed prior to submittal of the application. with the request: A court register is open to the 1. Certificate of court registration public. Consequently, information 2. Form RPS-1 (available in Narodne contained in the main register and in novine shops) the collection of documents is avail- Contact - Central Bureau of Statistics: able to everybody without having to Državni zavod za statistiku prove their legal interest, including 10000 Zagreb, Ilica 3 the right to obtain an excerpt or a cer- Tel.: +385 (0)1 4806-111 tified copy of a document. www.dzs.hr Tax number Fees for entering the company in the register of companies total HRK Upon registration with the Com- 400. mercial Court and Central Bureau of Statistics, the new company must be Public announcement of registered with the Tax Administra- company registration tion office having jurisdiction over Upon entry into a court register, the area where the registered office the Commercial Court sends registra- is located. Data are entered directly tion data to Narodne novine (Official in the computer system, with the

21 How to Start Up an Enterprise in Croatia

profits tax and value added taxpayer Health insurance registrations taking place simultane- Legal entities subject to health ously, so a separate application is insurance contributions must regis- not required. The set of Commercial ter for basic health insurance with Court registration documents and the the relevant regional office of the notification of business entity classi- Croatian Institute for Health Insur- fication from the Central Bureau of ance within 15 days from the begin- Statistics are to be presented. ning date of operation. Contact - Ministry of Finance/Tax The registrant must submit the fol- Administration: lowing forms: Ministarstvo financija – Porezna uprava 10000 Zagreb, Josipa Ruđera Boškovića 5 1. Contribution payer registration – Tel.: +385 (0)1 4809-555 Form 1 (Tiskanica 1) contribution Fax: +385 (0)1 4809-530 payers www.pu.mfin.hr 2. Basic health insurance registration Pension insurance – Form 2 (Tiskanica 2) insured Employers, legal entities and natu- persons ral persons subject to the payment of 3. Basic health insurance registration contributions must send the follow- – Form 3 (Tiskanica 3) insured ing documents to the respective re- person’s family members. gional office of theCroatian Pension A legal entity is to Insurance Institute depending on the enclose the following location of the employer’s registered with Form 1 and Form 2: office within 15 days from the begin- ning of operation: 1. A copy of the certificate of court ■ registration form M-11 P – relating registration (presented for inspec- to the beginning of operation of the tion) entity subject to taxation 2. Notification of business entity ■ registration form M-1 P – for each classification from the Central new employee. Bureau of Statistics The following is to 3. Registration form of the Croatian be enclosed with the Institute for Health Insurance registration forms: (copies: M-1P and M-11P) 4. Evidence of residence (certificate 1. The certificate of court registration from the Ministry of the Interior 2. Notification of business entity [Cro: MUP] or personal ID card). classification from the Central Contact – Croatian Institute for Health Bureau of Statistics Insurance: Contact - Croatian Pension Insurance Hrvatski zavod za zdravstveno osiguranje Institute: Margaretska 3, 10000 Zagreb Hrvatski zavod za mirovinsko osiguranje Tel.: +385 (0)1 4806-333 Mihanovićeva 3, 10000 Zagreb Fax: +385 (0)1 4812-606 Tel.: +385 (0)1 4595-500 www.hzzo-net.hr Fax: +385 (0)1 4577-105 www.mirovinsko.hr http://e-prijave.mirovinsko.hr/ep-prijave/

22 How to Start Up an Enterprise in Croatia

Certificate of minimum HITRO.HR technical requirements In order to simplify and acceler- A company may start conducting a ate company registration procedures, business activity, or several of them, the Government of the Republic of that constitutes the company object Croatia has established the HITRO. after it has submitted to the Commer- HR service. cial Court a certificate from the com- The counter positions of HITRO. petent administrative body (County HR in the offices of the Financial Office for Economic Affairs; direc- Agency (FINA) in all major Croatian tory available at www.hitro.hr/hrv/ cities offer one-stop-shops for more mtu/popisi/ured_gospodarstvo. expeditious and faster establishment html) evidencing compliance with of limited liability companies or craft technical, health, environmental and businesses as well as all necessary in- other legal requirements for the per- formation. formance of this activity, or activities HITRO.HR (relating to business premises, equip- Info phone: 0800 0080 E-mail: [email protected] ment and machinery). www.hitro.hr

23 How to Start Up an Enterprise in Croatia

III. REPRESENTATIVE OFFICE

A representative office may be es- ■ registered address of the repre- tablished in Croatia by any foreign sentative office in Croatia entity engaging in business and by ■ basic information about the per- any national or international business son responsible for the operation association. of the representative office (name, A representative office may be es- surname, personal identification tablished for the purpose of market number, and passport number and research, promotion, provision of in- issuing country in the case of for- formation and representation. eign nationals). A representative office is not a legal The following documents entity and is considered part of the en- should be submitted with tity that has established it. It may not the application: carry out operations that the founder naturally performs, but may only carry ■ founder’s decision to establish a out activities as ordered by the founder. representative office in Croatia As an exception, air carriers’ rep- ■ certificate of foreigner’s entry resentative offices may sell transport into a register kept in the country documents in line with Croatian in- where the foreigner has its regis- ternational agreements and with in- tered office or other valid docu- ternational treaties. ment evidencing establishment in A representative office operates compliance with the legislation of under the name of its founder with the country where the founder has the indication of its status as a repre- its registered office and showing sentative office. A foreign entity with the founder’s legal form and time a representative office in Croatia may of establishment establish one or several branches of ■ description of the representative its representative office. office’s business activity A representative office is entered ■ decision on the appointment of a in the Croatian Register of Foreign person responsible for representa- Entities’ Representative Offices kept tive office operations (manager) by the Ministry of the Economy, and ■ evidence of administrative fee it may start operation only upon entry payment (HRK 1,000). into the Register. Original documents should be sub- The application for mitted together with a certified transla- registration submitted tion into Croatian, and the Ministry of by a foreign entity or its the Economy, Labor and Entrepreneur- authorized representative ship should enter the representative of- should contain the following: fice in its Register within 30 days of ■ company name, registered office application and document submittal. and business activity A person appointed representative office manager by the founder should

24 How to Start Up an Enterprise in Croatia

manage the representative office. The ■ the founder discontinues operation founder should report any change to in the country where it has regis- data for entry into the Register. The tered office representative office may employ ■ there is no person responsible for domestic or foreign nationals, but it office operations and the founder may also operate without employees. fails to appoint one within two Labor relations, salaries and other months following a reminder from work conditions for Croatian nation- the Ministry als employed in a representative ■ the criteria specified in the relevant office are regulated by applicable regulation are not met Croatian legislation. The founder ■ Croatian regulations are violated should conclude a work contract with ■ activities other than those of rep- any person it employs, and the condi- resenting the foreign founder are tions contracted may not be below the conducted minimum work conditions set out in ■ the founder has been sentenced by labor legislation and relevant collec- the relevant court for business vio- tive agreements. lations or offences more than twice Foreign nationals and individuals in the course of the previous two without citizenship that are to be em- years. ployed in a representative office are The application to enter the repre- required to obtain a work permit in sentative office in the Register is sub- accordance with relevant regulations. mitted to the Ministry of the Econo- The founder of a representative of- my, Labor and Entrepreneurship: fice may open a non-resident foreign MINISTARSTVO GOSPODARSTVA currency and a local currency account Registar stranih predstavništava with a bank licensed for international Ulica grada Vukovara 78, 10000 Zagreb transactions. These accounts may not Tel.: +385 (0)1 6106-111 Fax: +385 (0)1 6109-111 be used for payment and collection (with the exception of foreign air Regulations applying to carriers’ representative offices). The the establishment and founder is expected to use them for operation of foreign the payment of operational costs of representative offices: the representative office. http://narodne-novine.nn.hr/de- The Ministry of the fault.aspx Economy, Labor and ■ Trade Act - Article 53 (NN 87/08, Entrepreneurship may 96/08, 116/08, 76/08, 114/11) adopt a decision to delete ■ Regulation on the Requirements the representative office for the Establishment and Opera- from the Register if: tion of Foreign Entities’ Repre- ■ the founder decides to close the sentative Offices in the Republic representative office of Croatia (NN 21/09)

25 How to Start Up an Enterprise in Croatia

IV. CRAFTS

A craftsman is a natural person that Privileged crafts are those per- independently and permanently con- formed on the basis of a privilege, ducts one or several business activi- i.e. licence granted by the relevant ties in order to make profit through ministry, depending on the type of manufacture, trade or the provision craft in question. of services in the market. A craftsman may also employ other individuals. Traditional and art crafts are Depending on the requirements, a those for which activity-specific craft craft may be: skills and abilities are required and ■ free which are dominantly performed by ■ qualified hand. ■ privileged. A natural person satisfying the cri- Free crafts or trades are per- teria for the performance of a craft formed without the requirement to and having a trade license or privilege have special skills or be a certified becomes a craftsman when entered in master craftsman. the register of crafts and trades. Registers of crafts and trades are Qualified crafts are those requir- kept by County Offices and the City ing qualifying skills and a high- of Zagreb Office. Privileges are en- school degree in the respective field. tered in a register of privileges kept For both free and qualified crafts a by the competent ministry. trade license is a requirement. Such Regulations governing license is obtained from the respec- the establishment of a tive County Office or the City of craft business*: Zagreb Office, depending on activity location. http://narodne-novine.nn.hr/de- fault.aspx ■ Crafts Act (NN 49/03, 68/07, 79/07).

*Note: A craft business is a special category in Croatia that includes a wide range of activities (manufacture, services, trade etc.).

26 How to Start Up an Enterprise in Croatia

V. SOLE TRADER

A sole trader is a natural person quired to apply for entry into a court conducting a business activity inde- register as a sole trader. pendently and according to regula- Sole trader status is acquired by tions on crafts. S/he must be entered entry into a court register, and it is in a court register as a sole trader. A terminated upon deletion from the craftsman who meets relevant crite- register. ria may be entered in a court register Relevant regulations: as a sole trader. This avenue is open to any craftsman whose revenue ex- http://narodne-novine.nn.hr/de- ceeds HRK 2,000,000 in the relevant fault.aspx year. A craftsman whose yearly rev- ■ Companies Act (NN 152/11) enue exceeds HRK 15 million is re-

27 How to Start Up an Enterprise in Croatia

VI. BUSINESS ACTIVITIES REQUIRING SPECIAL LICENSES

Certain business activities may be Branch office carried out in Croatia only with a spe- A branch office is not a legal entity, cial certificate of approval or consent, yet, as a legally dependable part of a license or other document issued by credit institution, it may conduct busi- the relevant governmental body or ness within the scope of the founding institution. Without such approval, it credit institution’s authority, which is is impossible to enter a company in also responsible for all liabilities as- the relevant court register and, con- sumed by the branch office. sequently, to start such an activity Representative office either. As a legally dependable part of a CREDIT INSTITUTIONS credit institution, representative of- By definition a credit institution fice may only engage in market re- in the Republic of Croatia is a legal search as well represent the credit entity. The business licence is issued institution or provide information on by . Credit its services. institutions are registered for hold- Regulations relevant to bank es- ing public deposits or other refunds tablishment: as well as for issuing loans at its own http://narodne-novine.nn.hr/de- account – bank services or issuing fault.aspx payments in e-money, - institutions ■ Act on Credit Institutions (NN for e-money. A credit institution may 117/08, 74/09, 153/09) be established as a bank, savings and INSURANCE loan association, building society or An insurance company may be es- institution for e-money. tablished by domestic and foreign le- Core capital gal entities and natural persons. Such Core capital of a bank is to amount company may be established as either to at least HRK 40 million, whereas a public limited company or mutual savings and loan associations are insurance company. obliged to provide at least HRK 8 A reinsurance company is permit- million. Building societies must pro- ted to provide reinsurance services vide a core capital worth at least HRK only and may be established solely 20 million. Any credit institution is as a public limited company. defined as a stock corporation. Indi- The minimum amount of core vidual bonds are issued to a name in capital for insurance and reinsurance an intangible form. Before an insti- companies cannot amount less to: tution is launched or the increase of ■ HRK 15 million for insurance op- its core capital is entered in the court erations restricted only to a spe- register, the entire value of bonds has cific type of non-life insurance; to be paid in cash. ■ HRK 22.5 million for the estab-

28 How to Start Up an Enterprise in Croatia

lishment of an insurance company warding and agency services in road engaging in any type of non-life transport. insurance; The certificate of approval to start ■ HRK 22.5 million for the estab- business activities listed under items lishment of an insurance company 1, 3 and 4 is issued by county offices engaging in life insurance activi- and the City of Zagreb office compe- ties; tent for transport activities, whereas ■ HRK 22.5 million for the estab- for activities under 2 the certificate lishment of an insurance company of approval is issued by the Ministry engaging in re-insurance activities for Maritime Affairs, Transport and Business license Infrastructure, i.e. its head and re- The Croatian Financial Services gional offices, provided the require- Supervisory Agency issues business ments of the Road Transport Act have license for companies, engaging in been met. any type of insurance. http://narodne-novine.nn.hr/de- fault.aspx Branch office A foreign insurance company is ■ Road Transport Act (NN 178/04, allowed to provide its services only 48/05, 111/06, 63/08, 124/09, through registered branch offices. A 91/10, 112/10) CHARTERED branch office should have deposited INTERNATIONAL funds at its disposal which amount to FORWARDER at least one half of the proscribed core Agency in submitting documents capital. A foreign insurance company for customs clearance may be per- licensed for insurance or re-insurance formed by companies or sole traders in the country where it is based (reg- that meet the requirements specified istered office) is defined as a legal in the Requirements for the Perform- entity. ance of Agency in Customs Clear- Regulations relevant to insurance ance Procedures Act and that have companies: obtained approval from the Customs http://narodne-novine.nn.hr/de- Administration of the Ministry of fault.aspx Finance. ■ Insurance Act (NN 151/05, 87/08) http://narodne-novine.nn.hr/de- ROAD TRANSPORT fault.aspx It is necessary to obtain approval ■ Requirements for the Performance to start business activities in the fol- of Agency in Customs Clearance lowing cases: (1) in in-country public Procedures Act (NN 92/01) road transport for scheduled passen- STATE SURVEYING AND ger transport, chartered passenger REAL ESTATE CADASTER road transport, taxi car passenger ACTIVITIES transport and cargo transport, (2) in State surveying and real estate international public road transport for cadaster activities are performed by scheduled passenger transport, cargo the State Geodetic Administration as transport, (3) station services, (4) for- provided by law, and also by the ad-

29 How to Start Up an Enterprise in Croatia

ministrative bodies of units of local purposes, (2) ignition devices, (3) government. Such activities may also pyrotechnical devices, (4) ammuni- be performed by legal entities regis- tion, (5) gunpowder, (6) explosive tered for their performance and by a raw materials used in the production surveyor performing them independ- of explosives. ently in a licensed surveyor’s office 1. The certificate of consent for the or in jointly owned survey offices. production of explosive substanc- A certificate of consent issued by es is issued by the Ministry of the State Geodetic Administration is the Interior following the opinion required for the performance of land from the Ministry of Defense and surveying activities. Ministry of the Economy. http://narodne-novine.nn.hr/de- 2. The Ministry of the Interior issues fault.aspx decisions allowing trade in explo- ■ State Surveying and Real Estate sive substances. Cadaster Act (NN 16/07, 152/08, 3. The purchase and sale of pyro- 124/10) technical devices for entertainment ■ Rules on the Requirements and class III and IV are possible for le- Standards for the Issuance of the gal entities and natural persons that Certificate of Consent to Perform have obtained a purchasing license State Surveying and Real Estate from the Police Administration. Cadaster Activities (NN 105/07, 4. Mining, i.e. ore excavation as de- 116/07) fined by the Mining Act, may be PRODUCTION OF AND performed by legal entities that TRADE IN TOBACCO AND have obtained a permit from the TOBACCO PRODUCTS Ministry of the Interior. The processing of tobacco, pro- http://narodne-novine.nn.hr/de- duction of tobacco products and trade fault.aspx in tobacco and tobacco products may ■ Explosive Substances Act (NN be performed by legal entities with a 178/04, 109/07, 67/08, 144/10) registered office in the Republic of ENERGY ACTIVITIES Croatia that have met the require- Under the Energy Act, energy ac- ments set out in the Tobacco Act and tivities include: that have consequently been entered (1) production, (2) transfer, (3) dis- in the relevant register held by the tribution of electrical power, (4) elec- Ministry of Agriculture. trical power supply, (5) establishing http://narodne-novine.nn.hr/de- the electrical power market, (6) trade fault.aspx in electrical power, (7) gas produc- ■ Tobacco Act (NN 69/99, 22/02) tion, (8) delivery and trade in natural PRODUCTION OF AND gas from one’s own production, (9) TRADE IN EXPLOSIVES supplying, (10) storage, (11) trans- Explosive substances are listed in portation, (12) gas distribution, (13) the Explosive Substances Act as fol- managing the terminal for liquefied lows: (1) explosives for commercial natural gas, (14) gas supply, (15) pro-

30 How to Start Up an Enterprise in Croatia

duction of thermal energy, (16) dis- ■ Energy Act (NN 68/01, 177/04, tribution of thermal energy and, (17) 76/07, 152/08, 127/10) thermal energy supply (18) manufac- ■ Electrical Power Market Act (NN ture of biofuel, (19) manufacture of 177/04, 76/07, 152/08, 14/11) petroleum derivatives, (20) oil trans- ■ Petroleum and Petroleum Products portation via pipelines and other, here Market Act (NN 57/06, 18/11) unlisted means , (21) transport of oil ■ Act on the Regulation of Energy derivatives via adequate pipelines Activities (NN 177/04, 76/07) and other, here unlisted means, (22) PRODUCT COMPLIANCE road transport of oil, oil derivatives TESTING and biofuel, (23) wholesale trade in A compliance testing system is oil derivatives, (24) retail trade in oil implemented to check products, derivatives, (25) storage of oil and processes and services for compli- oil derivatives, (26) wholesale trade ance with basic requirements. The in liquefied natural gas, (27) retail system includes testing, certification, trade in liquefied natural gas and (28) supplier’s statement of compliance, trade, mediation and representation technical supervision and authoriza- on the energy market. tion (accreditation) of laboratories A license is issued by Croatian En- and legal entities for the performance ergy Regulatory Agency. of certification, and of legal entities A license is not required for the for the performance of technical su- following energy activities: pervision. 1. Production of electrical power ex- A legal entity, or its part, and clusively for the producer’s own natural person running tests in the needs or in plants with a power of certification procedure under the less than 1 MW; Accreditation Act must meet legal 2. Retail trade in petroleum products requirements for the performance of and storage of petroleum and pe- specific tests. troleum products for own needs; The Croatian Accreditation Agen- 3. Retail trade in liquefied natural cy issues a certificate confirming the gas; compliance of legal entities and labo- 4. Production of thermal energy, ratories with legal requirements. manufactured exclusively for http://narodne-novine.nn.hr/de- personal use, or manufactured in fault.aspx plants with a power of less than ■ Accreditation Act (NN 158/03, 0.5 MW; 75/09) 5. Production of biofuel, which is PROTECTION AND manufactred exclusively for per- PRESERVATION OF sonal use, or if the manufactured CULTURAL HERITAGE energy does not exceed 1 TJ per Specialized legal entities and nat- annum. ural persons engage in the research, http://narodne-novine.nn.hr/de- study, preservation, restoration, pro- fault.aspx tection, renovation, the use of and

31 How to Start Up an Enterprise in Croatia

trade in cultural heritage. istry of Agriculture, which also issues After obtaining an opinion from the permit for the performance of the the Minister of the Economy, the activity. Minister of Culture prepares ordi- http://narodne-novine.nn.hr/de- nances that set out the requirements fault.aspx for a legal entity or natural person ■ Veterinary Medicine Products Act that wants to obtain a permit for ac- (NN 84/08) tivities in the field of protection and PRODUCTION, REPAIR maintenance of cultural heritage. OF AND TRADE IN http://narodne-novine.nn.hr/de- ARMAMENTS AND fault.aspx MILITARY EQUIPMENT ■ Protection and Preservation of Armaments and military equip- Cultural Heritage Act (NN 69/99, ment may be produced by legal enti- 151/03, 157/03, 87/09, 88/10, ties and natural persons registered for 61/11) production for special purposes and TRADE IN AND listed as manufacturers of armaments PRODUCTION OF DRUGS and military equipment approved by AND MEDICAL PRODUCTS the Government of the Republic of The activity of testing, trading, Croatia following a proposal by the producing and assessing the quality Ministry of Defense or tradesmen, of drugs, homeopathic and medical who produce armanents and military products may be performed by legal equipment, and are registered on the entities and natural persons that meet list, issued by the Government of the special requirements set by the Min- Republic of Croatia following a pro- ister of Health. posal by the Ministry of Defence. http://narodne-novine.nn.hr/de- The company name or name of the fault.aspx producer or its branch need not con- ■ Medicinal Products Act (NN tain the description of production for 71/07, 45/09) special purposes. ■ Act on Medical Devices (NN The Ministry of Defence and the 67/08) Ministry of the Interior are obliged to TRADE IN AND keep records on issued permits for the PRODUCTION OF export and import of armaments and VETERINARY DRUGS AND military equipment for the purposes VETERINARY MEDICINE of Armed Forces of the Republic of PRODUCTS Croatia or the Ministry of the Inte- The activity of producing, testing, rior. In addition, both Ministries are trading in and assessing the quality, obliged to report to the Government effect and tolerance of drugs, medici- of the Republic of Croatia once a year nal supplements and veterinary medi- on the imported and exported arma- cine products may be performed by ments and military equipment for the legal entities meeting special require- previous year. ments. The special requirements for http://narodne-novine.nn.hr/de- this activity are defined by the Min- fault.aspx

32 How to Start Up an Enterprise in Croatia

■ Production, Repair of and Trade methods for the implementation of in Armaments and Military Equip- environmental protection may start ment Act (NN 33/02, 173/03, the pursuit of these activities after ob- 146/08) taining consent from the Ministry for PRODUCTION OF AND Environment and Nature Protection. TRADE IN ARMS AND http://narodne-novine.nn.hr/de- AMMUNITION fault.aspx The production of arms may be ■ Environmental Protection Act performed by companies which, be- (NN 110/07) fore the registration at a commercial PHYSICAL PLANNING court, are issued a permit by the Min- ACTIVITIES istry of the Interior, specifying they Under the Physical Planning and are licensed to perform these activi- Building Act, the professional activi- ties. ties of physical planning include the The production of amunition may preparation of spatial plans and ex- be performed by companies and pert reports needed for the issuance trades as specified by regulations on of location permits required for inter- the manufacture of explosive sub- ventions in an area. The certificate of stances. consent is issued by the Ministry of The retail trade in arms and amuni- Construction and Physical Planning. tion may be performed by companies http://narodne-novine.nn.hr/de- and trades, which, before the court fault.aspx i.e. trade registration, are issued a ■ Physical Planning and Building permit by the Ministry of the Interior. Act (NN 76/07, 38/09, 55/11, Arms repairs and alterations may 90/11) be performed by companies and ■ Rules for the Issuance of the Cer- trades, which, before the court i.e. tificate of Consent for Entry into trade registration, are issued a permit the Court Register of Legal Enti- by the Ministry of the Interior. ties Engaging in the Professional http://narodne-novine.nn.hr/de- Activity of Physical Planning (NN fault.aspx 127/99) ■ Arms Act (NN 63/07, 146/08) TAX CONSULTANCY PROFESSIONAL ACTIVITIES Tax consultancy is an activity that OF ENVIRONMENTAL includes the provision of advice on PROTECTION tax issues, representation in tax pro- Legal entities registered for pro- cedures before tax authorities and the fessional activities in the field of en- preparation of tax returns. In addition vironmental protection and engaging to tax consultancy, bookkeeping, the in environmental monitoring, in the preparation of financial reports and preparation of environmental pro- other similar services may also be tection studies, project reports and provides. As provided by the Tax environmental impact studies, and Consultancy Act, self-employed tax providing professional training in advisors and general partnerships for

33 How to Start Up an Enterprise in Croatia

tax consultancy may provide tax con- permit. This general permit includes sultancy services. performing and providing services http://narodne-novine.nn.hr/de- in the area of electronic communica- fault.aspx tion networks, construction, setting ■ Tax Consultancy Act (NN 127/00) up and usage of electronic communi- AUDITING cation infrastructure, negotiating and Audit services can be provided arranging access and interrelation on by companies that have obtained national and international level and a licence from the Croatian Audit operating one or several universal Chamber, as well as by independent services in accordance with the Elec- auditors, as established under the pro- tronic Communications Act. Opera- visions of the Audit Ac and licensed tors of public electronic communica- by the Croatian Audit Chamber. tion networks and publicly available electronic communication services, Foreign audit companies may per- which are offered for sale on the open form audits in Croatia after they have market, are obliged to inform the established a branch, as provided by Croatian Post and Electronic Com- the Companies Act. The provisions of munication Agency on the beginning, the Audit Act apply to the operation changes and completion of activities of foreign audit companies, based on in the area of electronic communica- the condition of reciprocity between tion network and services. Croatia, EU member countries and third countries. http://narodne-novine.nn.hr/de- fault.aspx http://narodne-novine.nn.hr/de- fault.aspx ■ Electronic Communications Act (NN 73/08, 90/11) ■ Audit Act (NN 146/05, 139/08) VETERINARY ACTIVITIES MINE CLEARANCE Under the Veterinary Activities The certificate of approval to per- Act, both legal entities and natural form mine clearance is issued by the persons may form a veterinary organ- Ministry of the Interior provided the ization, provided an opinion from the requirements of the Mine Clearance Croatian Veterinary Chamber has Act are met. been obtained and the requirements http://narodne-novine.nn.hr/de- under the Act have been met. fault.aspx http://narodne-novine.nn.hr/de- ■ Law on Humanitarian Demining fault.aspx (NN 63/07, 152/08) TELECOMMUNICATION ■ Veterinary Medicine Act (NN SERVICES 41/07, 55/11) EMPLOYMENT Any legal or natural person is en- INTERMEDIATION titled to set up, use and provide serv- Besides the Croatian Employment ices of an electronic communication Service, legal entities and natural network and offer electronic commu- persons meeting the criteria and ob- nication services in the Republic of taining approval from the Ministry Croatia without acquiring a special

34 How to Start Up an Enterprise in Croatia

of the Economy may also engage in been fulfilled. employment-related activities. http://narodne-novine.nn.hr/de- http://narodne-novine.nn.hr/de- fault.aspx fault.aspx ■ Private Security Act (NN 68/03, ■ Employment Intermediation and 31/10, 139/10) Rights during Unemployment Act AIR TRANSPORT (NN 80/09, 94/09, 121/10) Authorized bodies for civil avia- SECURITY SERVICES tion include the Ministry, author- Private security services include ized for civil aviation, Croatian Civil the protection of persons and assets Aviation Agency and Agency for by physical and/or technical means Aircraft Accidents and Serious In- which are in accordance with the cidents Investigations. Commercial regulations, prescribed by the Act. air transport may be performed by Private security services may be per- an entrepreneur with an Operative formed by legal persons, registered licence, issued by the Agency, and for performing private security serv- with a Certificate of Air Transporter, ices at the authorized commertial issued by the Ministry, in accordance court, with the exception of secret with the Act and regulations as well services. Tradesmen are, as well, en- as Eu regulations. Other commercial titled to perform technical protection operations (including operations per- services, whereas they may perform formed in the air) may be performed physical protection for private pur- by an entrepreneur with a valid cer- poses under certain provisions. In tificate or approval. International addition to legal persons and trades- scheduled flights may be performed men, private protection services may by a Croatian airliner which, under be provided by legal persons and other conditions, has to comply with tradesmen, who are registered within international agreements and other the EU or international acts which regulate safe countries, and are issued a permit to and regular performance of interna- perform private security services by tional scheduled air transport. the EU or European Economic Area http://narodne-novine.nn.hr/de- country, which is in accordance with fault.aspx acts and regulations of the Republic ■ Air Transport Act (NN 69/09, of Croatia. The Ministry of the Inte- 84/11) rior issues approval for performing security services , providing that all conditions, proscribed by Law, have

35 How to Start Up an Enterprise in Croatia

VII. IMPORTANT INSTITUTIONS AND MINISTRIES IN THE REPUBLIC OF CROATIA

PARLIAMENT OF THE REPUBLIC OF MINISTRY OF CULTURE CROATIA Runjaninova 2, 10000 Zagreb Trg sv. Marka 6-7, 10000 Zagreb Tel.: +385 (0)1 4866-666 Tel.: +385 (0)1 4569-222, 6303-222 Fax: +385 (0)1 4816-755 Fax: +385 (0)1 6303-018 www.min-kulture.hr E-mail: [email protected] MINISTRY OF AGRICULTURE www.sabor.hr Ul. grada Vukovara 78, 10000 Zagreb GOVERNMENT OF THE REPUBLIC OF Tel.: +385 (0)1 6106-111 Fax: +385 (0)1 6109-201 CROATIA E-mail: [email protected] Trg sv. Marka 2, 10000 Zagreb www.mps.hr Tel.: +385 (0)1 4569-222 Fax: +385 (0)1 6303-023 MINISTRY OF REGIONAL www.vlada.hr DEVELOPMENT AND EU FUNDS MINISTRY OF FINANCE Trg kralja Petra Krešimira IV br. 1,10000 Katančićeva 5, 10000 Zagreb Zagreb Tel.: +385 (0)1 4591-300, 4922-588 Tel.: +385 (0)1 6400-600 Fax: +385 (0)1 4922-583, 4922-586 Fax: +385 (0)1 6400-644 E-mail: [email protected] www.mrrsvg.hr www.mfin.hr MINISTRY OF WAR VETERANS MINISTRY OF DEFENSE Trg hrvatskih velikana 6, 10000 Zagreb Sarajevska cesta 7, 10000 Zagreb Tel.: +385 (0)1 2308-888 Tel.: +385 (0)1 4567-111 Fax: +385 (0)1 2308-852 Fax: +385 (0)1 4613-310 E-mail: [email protected] E-mail: [email protected] www.mobms.hr www.morh.hr MINISTRY OF TOURISM MINISTRY FOR ENVIRONMENT AND Prisavlje 14, 10000 Zagreb Tel.: +385 (0)1 6169-111 NATURE PROTECTION Fax: +385 (0)1 6196-181 Ul. Republike Austrije 14, 10000 Zagreb www.mint.hr Tel.: +385 (0)1 3782-413, 3782-111 Fax: +385 (0)1 3717-149 MINISTRY FOR MARITIME AFFAIRS, www.mzopu.hr TRANSPORT AND INFRASTRUCTURE MINISTRY OF THE INTERIOR Prisavlje 14, 10000 Zagreb Ulica grada Vukovara 33, 10000 Zagreb Tel.: +385 (0)1 6169-111 Tel.: +385 (0)1 6122-129, 6122-405 Fax: +385 (0)1 3784-550, 3784-580 Fax: +385 (0)1 6122-452 E-mail: [email protected] www.mup.hr www.mmpi.hr MINISTRY OF FOREIGN AND MINISTRY OF SCIENCE, EDUCATION EUROPEAN AFFAIRS AND SPORTS Trg N. Š. Zrinskog 7-8, 10000 Zagreb Donje svetice 38, 10000 Zagreb Tel.: +385 (0)1 4569-800 Tel.: +385 (0)1 4569-000 Fax: +385 (0)1 4551-795 Fax: +385 (0)1 4594-301 E-mail: [email protected] E-mail: [email protected] www.mvep.hr www.mzos.hr MINISTRY OF THE ECONOMY MINISTRY OF JUSTICE Ul. grada Vukovara 78, 10000 Zagreb Dežmanova 6 i 10, 10000 Zagreb Tel.: +385 (0)1 6106-111 Tel.: +385 (0)1 3710-666 Fax: +385 (0)1 6109-110 Fax: +385 (0)1 3710-602 www.mingorp.hr www.pravosudje.hr

36 How to Start Up an Enterprise in Croatia

MINISTRY OF HEALTH CROATIAN AGENCY FOR SMALL Ksaver 200 a, 10000 Zagreb BUSINESS Tel.: +385 (0)1 4607-555 Prilaz Gjure Deželića 7, 10000 Zagreb Fax: +385 (0)1 4677-091 Tel.: +385 (0)1 4881-000 www.mzss.hr Fax: +385 (0)1 4841-009 MINISTRY OF ADMINISTRATION E-mail: [email protected] Maksimirska 63, 10000 Zagreb www.hamag.hr Tel.: +385 (0)1 2357-555 CROATIAN AGENCY FOR SUPERVISION Fax: +385 (0)1 2357-600 www.uprava.hr OF FINANCIAL SERVICES (HANFA) Miramarska 24b, 10000 Zagreb MINISTRY OF ENTERPRENEUSHIP AND Tel.: +385 (0)1 6173-200 TRADE Fax: +385 (0)1 4811-406 Ul. grada Vukovara 78, 10000 Zagreb E-mail: [email protected] Tel.: +385 (0)1 6106-111 www.hanfa.hr Fax: +385 (0)1 6109-110 CROATIAN COMPETITION AGENCY www.mingorp.hr Savska cesta 41, 10000 Zagreb MINISTRY OF LABOUR AND PENSION Tel.: +385 (0)1 6176-448 Fax: +385 (0)1 6176-450 SYSTEM E-mail: [email protected] Ul. grada Vukovara 78, 10000 Zagreb www.aztn.hr Tel.: +385 (0)1 6106-111 Fax: +385 (0)1 6109-110 STATE INTELLECTUAL PROPERTY www.mingorp.hr OFFICE (SIPO CROATIA) MINISTRY OF CONSTRUCTION AND Ul. grada Vukovara 78, 10000 Zagreb Tel.: +385 (0)1 6106-100 PHYSICAL PLANNING Fax: +385 (0)1 6112-017 Ul. Republike Austrije 20, 10000 Zagreb E-mail: [email protected] Tel.: +385 (0)1 3782-444 www.dziv.hr Fax: +385 (0)1 3772-822 CENTRAL BUREAU OF STATISTICS MINISTRY OF SOCIAL POLICY AND Ilica 3, 10000 Zagreb YOUTH Tel.: +385 (0)1 4806-111 Trg hrvatskih velikana 6, 10000 Zagreb E-mail: [email protected] Tel.: +385 (0)1 2308-888, 2308-800 www.dzs.hr CROATIAN NATIONAL BANK STATE OFFICE FOR METROLOGY Trg hrvatskih velikana 3, 10000 Zagreb Ul. grada Vukovara 284, 10000 Zagreb Tel.: +385 (0)1 4564-555 Tel.: +385 (0)1 5630-000 Fax: +385 (0)1 4610-551 Fax: +385 (0)1 5630-001 E-mail: [email protected] E-mail: [email protected] www.hnb.hr www.dzm.hr STATE AGENCY FOR DEPOSIT NATIONAL PROTECTION AND RESCUE INSURANCE AND BANK DIRECTORATE REHABILITATION Nehajska 5, 10000 Zagreb Jurišićeva 1, 10000 Zagreb Tel.: +385 (0)1 3650-084 Tel.: +385 (0)1 4813-222 Fax: +385 (0)1 3650-025 Fax: +385 (0)1 4819-107 E-mail: [email protected] E-mail: [email protected] www.duzs.hr www.dab.hr NATIONAL INSTITUTE FOR CROATIAN BANK FOR RADIOLOGICAL AND NUCLEAR SAFETY RECONSTRUCTION AND Frankopanska 11, 10000 Zagreb Tel.: +385 (0)1 4881-770 DEVELOPMENT Fax: +385 (0)1 4881-780 Trg. J. J. Strossmayera 9, 10000 Zagreb Tel.: +385 (0)1 4591-666 Fax: +385 (0)1 4591-721 E-mail: [email protected] www.hbor.hr

37 How to Start Up an Enterprise in Croatia

METEOROLOGICAL AND HYDROGRAPHIC INSTITUTE OF THE HYDROLOGICAL INSTITUTE REPUBLIC OF CROATIA Grič 3,10000 Zagreb Zrinsko-frankopanska 161, 21000 Split Tel.: +385 (0)1 4565-666 Tel.: +385 (0)21 308-800 Fax: +385 (0)1 4851-901 Fax: +385 (0)21 347-242 E-mail: [email protected] STATE GEODETIC ADMINISTRATION www.hhi.hr Gruška 20, 10000 Zagreb Tel.: +385 (0)1 6165-404 CROATIAN INFORMATION Fax: +385 (0)1 6165-484 DOCUMENTATION REFERRAL AGENCY www.dgu.hr (HIDRA) STATE INSPECTORATE Siget 18c, 10000 Zagreb Petračićeva 4, 10000 Zagreb Tel.: +385 (0)1 4855-827 Tel.: +385 (0)1 3696-400 Fax: +385 (0)1 4855-655 www.inspektorat.hr E-mail: [email protected] CROATIAN PENSION INSURANCE www.hidra.hr INSTITUTE STATE AUDIT OFFICE A. Mihanovića 3, 10000 Zagreb Tkalčićeva 19, 10000 Zagreb Tel.: +385 (0)1 4595-500 Tel.: +385 (0)1 4813-301 Fax: +385 (0)1 4595-063 Fax: +385 (0)1 4813-304 www.mirovinsko.hr E-mail: [email protected] www.revizija.hr CROATIAN EMPLOYMENT SERVICE Ul. kralja Zvonimira 15, 10000 Zagreb CENTRAL REGISTRY OF INSURED Tel.: +385 (0)1 4699-999 PERSONS (REGOS) Fax: +385 (0)1 4699-955 Gajeva 5, 10000 Zagreb E-mail: [email protected] Tel.: +385 (0)1 4898-900 www.hzz.hr Fax: +385 (0)1 4898-903 E-mail: [email protected] FINANCIAL AGENCY (FINA) www.regos.hr Koturaška 43, 10000 Zagreb Tel.: +385 (0)1 6127-111 CROATIAN INSTITUTE FOR HEALTH Fax: +385 (0)1 6128-089 INSURANCE E-mail: [email protected] Margaretska 3, 10000 Zagreb www.fina.hr Tel.: +385 (0)1 4806-333 CROATIAN PRIVATISATION FUND Fax: +385 (0)1 4806-606 Ivana Lučića 6, 10000 Zagreb www.hzzo-net.hr Tel.: +385 (0)1 6346-111 Fax: +385 (0)1 6115-568 E-mail: [email protected] www.hfp.hr

38 How to Start Up an Enterprise in Croatia

COMMERCIAL COURTS

BJELOVAR COMMERCIAL COURT SLAVONSKI BROD COMMERCIAL Ivše Lebovića 42, 43000 Bjelovar COURT Tel.: +385 (0)43 244-471, 242-249 Trg pobjede 13, 35000 Slavonski Brod Fax: +385 (0)43 244-408, 221-574 Tel.: +385 (0)35 217-400 Fax: +385 (0)35 410-289 COMMERCIAL COURT Dr. Ante Starčevića 23, 20000 Dubrovnik SPLIT COMMERCIAL COURT Tel.: +385 (0)20 358-460 Gundulićeva 29, 21000 Split Fax: +385 (0)20 357-737 Tel.: +385 (0)21 393-999 Fax: +385 (0)21 481-242 KARLOVAC COMMERCIAL COURT Trg Josipa Broza Tita 1, 47000 Karlovac ŠIBENIK COMMERCIAL COURT Tel.: +385 (0)47 606-149 Stjepana Radića 81, 22000 Šibenik Fax: +385 (0)47 415-303 Tel.: +385 (0)22 209-333 Fax: +385 (0)22 209-320 COMMERCIAL COURT Zagrebačka 2, 31000 Osijek VARAŽDIN COMMERCIAL COURT Tel.: +385 (0)31 207-600 Braće Radića 2, 42000 Varaždin Fax: +385 (0)31 207-600 Tel.: +385 (0)42 401-900 Fax: +385 (0)42 214-743 PAZIN COMMERCIAL COURT Dršćevka 1, 52000 Pazin COMMERCIAL COURT Tel.: +385 (0)52 619-900 Dr. Franje Tuđmana 35, 23000 Zadar Fax: +385 (0)52 619-910 Tel.: +385 (0)23 292-000 Fax: +385 (0)23 292-055 COMMERCIAL COURT Zadarska 1, 51000 Rijeka ZAGREB COMMERCIAL COURT Tel.: +385 (0)51 660-200 Amruševa 2, 10000 Zagreb Fax: +385 (0)51 660-260 Tel.: +385 (0)1 4897-222 Fax: +385 (0)1 4920-871 SISAK COMMERCIAL COURT Ferde Hefelea bb, 44000 Sisak Tel.: +385 (0)44 571-780 Fax: +385 (0)44 571-783

CHAMBERS

CROATIAN BAR ASSOCIATION CROATIAN CHAMBER OF TRADES AND Koturaška 53, HR-10000 Zagreb CRAFTS Tel.: +385 (0)1 6165-200 Ilica 49/II, HR-10000 Zagreb Fax: +385 (0)1 6170-686 Tel.: +385 (0)1 4806-666 www.hok-cba.hr Fax: +385 (0)1 4846-610 www.hok.hr CROATIAN CHAMBER OF NOTARIES PUBLIC CROATIAN AUDIT CHAMBER Račkoga 10/II, HR-10000 Zagreb Kralja Zvonimira 34, 10000 Zagreb Tel.: +385 (0)1 4556-566 Tel.: +385 (0)1 4649-618 Fax: +385 (0)1 4551-544 Fax: +385 (0)1 4663-362 www.hjk.hr E-mail: [email protected] www.revizorska-komora.hr

39 How to Start Up an Enterprise in Croatia

CROATIAN CHAMBER OF ECONOMY

HEADQUARTERS SECRETARIAT Rooseveltov trg 2, p.p. 630, Martina Velnić Župić HR-10000 Zagreb Secretary-General Tel.: +385 (0)1 4561-555 Tel.: +385 (0)1 4561-718 4561-719 Fax: +385 (0)1 4828-380 Fax: +385 (0)1 4561-575 Free info-phone: 0800 1852 E-mail: [email protected] E-mail: [email protected] www.hgk.hr OFFICE OF THE PRESIDENT Zdenka Peternel, Head PRESIDENT Tel.: +385 (0)1 4561-712 4561-713 Fax: +385 (0)1 4828-365 Nadan Vidošević E-mail: [email protected] Tel.: +385 (0)1 4561-712, 4561-713 Fax: +385 (0)1 4828-365 E-mail: [email protected] CCE OFFICE FOR AREAS OF SPECIAL STATE CONCERN KNIN VICE PRESIDENTS Josip Laća, Head Vesna Trnokop-Tanta Ulica kralja Zvonimira 36, 22300 Knin Economic and EU Affairs, European Tel.: +385 (0)22 664-540 Integration Fax: +385 (0)22 664-550 Tel.: +385 (0)1 4561-760 E-mail: [email protected] Fax: +385 (0)1 4826-354 E-mail: [email protected] PUBLIC RELATIONS AND PUBLISHING Jasminka Trzun DEPARTMENT Legal Affairs and Internal Organisation Martina Sokač Saraga, Head (Acting) Tel.: +385 (0)1 4561-667 Tel.: +385 80)1 4561-561 Fax: +385 (0)1 4826-354 Fax: +385 (0)1 4561-563 E-mail: [email protected] E-mail: [email protected] Tel.: +385 (0)1 4561-507 Šime Vidulin Fax: +385 (0)1 4561-534 Regional Development E-mail: [email protected] Tel.: +385 (0)52 378-100 Fax: +385 (0)52 211-875 E-mail: [email protected]

40 How to Start Up an Enterprise in Croatia

CCE Departments and Centres BANKING AND FINANCE DEPARTMENT ENTERPRISE EUROPE NETWORK Rooseveltov trg 2, HR-10000 ZAGREB Vesna Torbarina, EU Advisor Mirjana Kovačić, Managing Director Tel.: +385 (0)1 4561-762 Vanja Dominović, Assistant Managing Fax: +385 (0)1 4826-352 Director E-mail: [email protected] Tel.: +385 (0)1 4828-451,4828-383 www.een.hr Fax: +385 (0)1 4561-535 E-mail: [email protected] AGRICULTURE, FOOD INDUSTRY AND FORESTRY DEPARTMENT CONSTRUCTION AND UTILITY Božica Marković, Managing Director SERVICES DEPARTMENT Rajko Ružička, Assistant Managing Director Draškovićeva 45, HR-10000 ZAGREB Tel.: +385 (0)1 4826-066, 4826-068 Rudolf Rom, Managing Director Fax: +385 (0)1 4561-545 Mato Ostojić, Assistant Managing Director E-mail: [email protected] Tel.: +385 (0)1 4606-707, 4619-250 Fax: +385 (0)1 4606-734 E-mail: [email protected] TRANSPORT AND COMMUNICATIONS DEPARTMENT Ljubica Herceg, Managing Director INDUSTRY AND TECHNOLOGY Dario Soldo, Assistant Managing Director DEPARTMENT Tel.: +385 (0)1 4561-510, 4561-511 Draškovićeva 45, HR-10000 Zagreb Fax: +385 (0)1 4561-540 Zoja Crnečki, Managing Director E-mail: [email protected] Josip Miličić, Assistant Managing Director Zoran Barišić, Assistant Managing Director Tel.: +385 (0)1 4606-701, 4606-705 TRADE DEPARTMENT Fax: +385 (0)1 4606-737 Milica Rakuša-Martulaš, Managing Director E-mail: [email protected] Tel.: +385 (0)1 4561-624 Fax: +385 (0)1 4828-499 E-mail: [email protected] INTERNATIONAL RELATIONS Neven Polić, Assistant Managing Director DEPARTMENT Tel.: +385 (0)1 4826-341 Rooseveltov trg 2, HR-10000 ZAGREB Fax: +385 (0)1 4826-342 Sunčanica Skupnjak-Kapić, Managing [email protected] Director Domagoj Juričić, Assistant Managing TOURISM DEPARTMENT Director Leila Krešić-Jurić, Managing Director Tel.: +385 (0)1 4828-382 Tel.: +385 (0)1 4561-570, 4561-660 Fax: +385 (0)1 4828-379 Fax: +385 (0)1 4828-499 E-mail: [email protected] E-mail: [email protected] CROATIAN NATIONAL COMMITTEE OF THE INTERNATIONAL CHAMBER OF COMMERCE – ICC CROATIA Nadan Vidošević, Chairman Sunčanica Skupnjak Kapić, Secretary General (Acting) Tel.: +385 (0)1 4561-784 Fax: +385 (0)1 4828-380 E-mail: [email protected] www2.hgk.hr/icc

41 How to Start Up an Enterprise in Croatia

Centers CENTRE FOR DESIGN BUSINESS INFORMATION CENTRE Draškovićeva 45, 10000 Zagreb Heinzelova 69, HR-10000 ZAGRE Luka Mjeda, Managing Director Lidija Švaljek, Managing Director Tel.: +385 (0)1 4606-709 Tel.: +385 (0)1 4606-708 Fax: +385 (0)1 4606-737 Fax: +385 (0)1 4606-782 E-mail: [email protected] E-mail: [email protected]

CENTRE FOR QUALITY INFORMATION TECHNOLOGY AND Trpimir Župić, Managing Director STATISTICS CENTRE Nevenka Gašparac, Assistant Managing Marina Čizmar, Managing Director (Acting) Director Tel.: +385 (0)1 4561-515, 4561-513 Tel.: +385 (0)1 4561-551, 4611-776 Fax: +385 (0)1 4561-520 Fax: +385 (0)1 4561-614 E-mail: [email protected] E-mail: [email protected] HUMAN RESOURCE DEVELOPMENT MACROECONOMIC ANALYSES CENTRE Jasna Belošević-Matić, Managing Director CENTRE Tel.: +385 (0)1 4828-373 Zdenka Peternel, Managing Director Fax: +385 (0)1 4828-380 Vesna Štefica, Assistant Managing Director E-mail: [email protected] Gabrijela Karaica, Assistant Managing Director Tel.: +385 (0)1 4561-514 Fax: +385 (0)1 4828-380 E-mail: [email protected]

42 How to Start Up an Enterprise in Croatia

Cce Courts and Tribunals

PERMANENT ARBITRATION COURT COURT OF HONOUR Heinzelova 69, 10000 Zagreb Heinzelova 69, 10000 Zagreb Mihajlo Dika, President Josip Kos, President Andreja Čavlina, Secretary Zdravka Kezele Kokorić, Secretary Tel.: +385 (0)1 4848-622; 4848-623 Tel.: +385 (0)1 4848-624, 4848-628 Fax: +385 (0)1 4848-625 Fax: +385 (0)1 4848-625 E-mail: [email protected] E-mail: [email protected]

CONCILIATION CENTRE Heinzelova 69, 10000 Zagreb Krešimir Sajko, President Mirjana Košec, Secretary Tel.: +385 (0)1 4848-622; 4848-623 Fax: +385 (0)1 4848-625 E-mail: [email protected] CCE County Chambers and Representative Offices ZAGREB CHAMBER KARLOVAC COUNTY CHAMBER Draškovićeva 45, HR-10000 Zagreb Kralja Tomislava 19b, HR-47000 Karlovac Zlatan Fröhlich, President Zlatko Kuzman, President Mladen Stević, Secretary Damir Furdek, Secretary Tel.: +385 (0)1 4606-720 Tel.: +385 (0)47 612-111 Fax: +385 (0)1 4606-803 Fax: +385 (0)47 614-720 E-mail: [email protected] E-mail: [email protected] www.zg.hgk.hr KOPRIVNICA COUNTY CHAMBER BJELOVAR COUNTY CHAMBER Frankopanska ulica 3, HR-48000 Koprivnica Preradovićeva 4/I, HR-43000 Bjelovar Miroslav Vitković, President (Podravka d.d., Zlatko Kufner, President (Kamen Sirač d.d., Koprivnica) Sirač) Krunoslav Vitelj, Secretary Mara Milinović, Secretary Tel.: +385 (0)48 674-560 Tel.: +385 (0)43 274-060 Fax: +385 (0)48 674-570 Fax: +385 (0)43 241-908 E-mail: [email protected] E-mail: [email protected] KRAPINA COUNTY CHAMBER ČAKOVEC COUNTY CHAMBER Trg Ljudevita Gaja 5, HR-49000 Krapina Ivana Gorana Kovačića 2, HR-40000 Vid Šanjug, President (Print centar Krapina Čakovec d.o.o, Krapina) Rajko Šarić, President (Novi Feromont d.o.o., Sanja Mihovilić, Secretary Donji Kraljevec) Tel.: +385 (0)49 371-883 Dijana Krnjak, Secretary Fax: +385 (0)49 371-884 Tel.: +385 (0)40 311-160 E-mail: [email protected] Fax: +385 (0)40 311-161 E-mail: [email protected] OSIJEK COUNTY CHAMBER Europska avenija 13, HR-31000 Osijek DUBROVNIK COUNTY CHAMBER Zoran Kovačević, President Pera Čingrije 6, HR-20000 Dubrovnik Katarina Pekanov, Secretary Terezina Orlić, President Tel.: +385 (0)31 223-800 Tel.: +385 (0)20 312-099 Fax: +385 (0)31 223-824 Fax: +385 (0)20 412-044 E-mail: [email protected] E-mail: [email protected]

43 How to Start Up an Enterprise in Croatia

OTOČAC COUNTY CHAMBER SPLIT COUNTY CHAMBER Kralja Zvonimira 16, HR-53220 Otočac Obala A. Trumbića 4, HR-21000 Split Joso Brajković, President Jadranka Radovanić, President and Economic Milan Kranjčević, Secretary and Financial Affairs Advisor Tel.: +385 (0)53 773-307 Katija Buličič, Secretary Fax: +385 (0)53 771-001 Tel.: +385 (0)21 321-100 E-mail: [email protected] Fax: +385 (0)21 346-956 E-mail: [email protected] POŽEGA COUNTY CHAMBER Vukovarska 6, HR-34000 Požega ŠIBENIK COUNTY CHAMBER Luka Balenović, President (Orljava d.o.o., Dr. fra Jerolima Milete 31, HR-22000 Šibenik Požega) Petar Škender, President (Ina d.d., PJ Marija Rehnicer, Secretary Maloprodaja Šibenik, Šibenik) Tel.: +385 (0)34 273-260 Magda Lakoš-Mioč, Secretary Fax: +385 (0)34 273-360 Tel.: +385 (0)22 311-600 E-mail: [email protected] Fax: +385 (0)22 311-610 E-mail: [email protected] PULA COUNTY CHAMBER Carrarina 5, HR-52100 Pula VARAŽDIN COUNTY CHAMBER Jasna Jaklin-Majetić, President Preradovićeva 17/II, HR-42000 Varaždin Damir Sirotić, Secretary Čedomil Cesarec, President and Business Tel.: +385 (0)52 378-100 Industrial Zones Advisor Fax: +385 (0)52 211-875 Snježana Marciuš, Secretary E-mail: [email protected] Tel.: +385 (0)42 405-400, 405-405 Fax: +385 (0)42 405-401 RIJEKA COUNTY CHAMBER E-mail: [email protected] Bulevar oslobođenja 23, HR-51000 Rijeka Vinko Mičetić, President CHAMBER Ingrid Stanković, Secretary Trg kralja Tomislava 6, HR-33000 Virovitica Tel.: +385 (0)51 209-111 Ivan Slamić, President (Tvin d.o.o., Virovitica) Fax: +385 (0)51 216-033 Milan Vanđura, Secretary E-mail: [email protected] Tel.: +385 (0)33 725-150 Fax: +385 (0)33 722-150 SISAK COUNTY CHAMBER E-mail: [email protected] Kranjčevićeva 16, HR-44000 Sisak Boris Mesarić, President VUKOVAR COUNTY CHAMBER Brankica Grd, Secretary Zmajeva 1, HR-32000 Vukovar Tel.: +385 (0)44 522-583 Vinka Ivanković, President (Hrvatska Fax: +385 (0)44 521-531 poštanska banka, Vukovar) E-mail: [email protected] Ivan Marijanović, Secretary Tel.: +385 (0)32 441-155, 441-157 Fax: +385 (0)32 441-463 SLAVONSKI BROD COUNTY CHAMBER E-mail: [email protected] Matije Mesića 9, HR-35000 Slavonski Brod Vlatko Blekić, President Krešimir Rudec, Secretary ZADAR COUNTY CHAMBER Tel.: +385 (0)35 448-583 Špire Brusine 16, HR-23000 Zadar Fax: +385 (0)35 448-591 Dario Jurin, President and Areas of E-mail: [email protected] Special State Concern and Islands Advisor (Tankerkomerc d.d., Zadar) Denis Ikić, Secretary Tel.: +385 (0)23 211-747 Fax: +385 (0)23 213-923 E-mail: [email protected] How to Start Up an Enterprise in Croatia

CCE Representative Offices

CCE REPRESENTATIVE OFFICE IN CCE REPRESENTATIVE OFFICE IN AFGHANISTAN Stratex Hospitality Afghanistan, Green Village, Fehmi Agani 69-B1/A, 10000 Prishtina Suprime Road 9, Kabul, Afghanistan. Ilirijana Šehu, Director Dubravka Lipovac, Council President (Acting) Tel.: +381 38 243-399 Tel.: +937 94 252-375 Fax: +381 38 243-398 E-mail: [email protected] E-mail: [email protected]

CCE REPRESENTATIVE OFFICE IN CCE REPRESENTATIVE OFFICE IN BRUSSELS Av. Palmerston 2, B-1000 Brussels Stari Grad 390, MNE-85330 Kotor Dragica Martinović, Director Damir Pinjatić, Director Tel.: +32 2 2343-920 Tel.: +382 32 304-188, 304-189 Fax: +32 2 2343-929 Fax: +382 32 322-038 E-mail: [email protected] E-mail: [email protected]

CCE REPRESENTATIVE OFFICE IN CCE REPRESENTATIVE OFFICE IN RUSSIAN FEDERATION Čemaluša 4/I, BiH-33000 Sarajevo Ul. Neglinnaja 14, 107031 Moscow Radoslav Tuka, Director Zrinka Štefanek, Director Tel.: +387 33 445-741, 445-746 Tel.: +7 495 2878-176 Fax: +387 33 445-738 Fax: +7 499 2713-009 E-mail: [email protected] E-mail: [email protected]

Mostar Branch Office CCE REPRESENTATIVE OFFICE IN Mile Budaka 61, BiH-36000 Mostar Zulfo Robović, Head Resavska 34, -11000 Belgrade Tel.: +387 36 328-079, 328-080 Goran Masnec, Director Fax: +387 36 328-079, 328-080 Tel.: + 381 11 3226-101 E-mail: [email protected] Fax: + 381 11 3226-101 E-mail: [email protected] Banja Luka Branch Office Masarykova 15, 78000 Banja Luka Nikola Gabelić, Head Tel.: +387 51 308-545 Fax: +387 51 318-181 E-mail: [email protected]

45 Publisher: Croatian Camber of Economy

For the Publisher: Nadan Vidošević

Prepared by: Lidija Švaljek, Managing Director Business Information Centre Heinzelova 69, HR-10000 ZAGREB Tel.: +385 (0)1 4606-708 Fax: +385 (0)1 4606-782 E-mail: [email protected]

Design: GENS ‘94 d.o.o., Zagreb Printed by: INTERGRAFIKA, Zagreb Print run: 1000 copies www.hgk.hr

ISBN 978-953-7622-27-5