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Exciting Development Plans for Education Facilities at Good Hope www.heartofengland.nhs.uk news newsFor patients, staff, visitors and volunteers April 2017 Page 3 Page 7 Page 12 Baby Boxes bounce into Nutrition and Hydration National Staff Survey Birmingham and Solihull Week highlights results are in Patients at Good Hope to benefi t from anonymous donation Hundreds of patients are set to benefi t from a signifi cant anonymous donation to Good Hope Hospital worth tens of thousands of pounds. The £56,900 funding was awarded to the Heart of England Foundation Trust Charity with a remit that it be invested into equipment to benefi t patients at Good Hope. The Charity supports patients, carers and families across four hospital sites, Heartlands, Solihull, Good Hope and Birmingham Chest Clinic, as well as our community services in Solihull, by raising money to provide things above and beyond what the core NHS funding allows. The funds will be allocated to improve care for the elderly as well as patients of all ages visiting the physiotherapy and endoscopy units at the hospital. Exciting development Equipment purchased will include a diathermy machine which delivers a high-frequency electric current to generate deep heat in body tissues and plans for education help reduce pain for patients. Other equipment purchased with the donation includes a state-of-the-art lifting chair, wheelchair, dumbbells, pedal facilities at Good Hope exercisers and much more for the therapy team and equipment such as a bladder scanner and portable pulse oximeters Exciting plans are in the pipeline to improve The improvements to video conferencing of the education staff currently in the Trust (which read oxygen levels) for Ward 10. education facilities at Good Hope, after a facilities will make a big difference to those building will move into the education centre Jenny Chatham, charity services £400k grant by the Donated Funds groups who use them regularly, including and PLC. manager for the Charity, said: “This Committee. multi-disciplinary teams across all specialties. Gill Liggins, faculty centre manager, said incredibly generous donation will make They use the video conferencing facilities of the developments: “We are delighted a tremendous difference to the care and The funding will: daily to link up with other sites and external that the Charity have made this money experience for our patients at Good Hope organisations and the new equipment will available to improve education facilities Hospital and provides a welcome boost • Upgrade and improve the Partnership improve these meetings. at Good Hope. This investment will bring to all the teams.” Learning Centre (PLC), replace Moving the clinical skills facilities from huge benefi ts for staff who use the facilities If you would like to fi nd out more outdated and broken audio visual the Education Centre to the PLC, ensures and help centre management staff to about how you can support the Trust’s equipment and correct current damp that the Hollier facilities, clinical skills offer reception, audio visual and video charity, visit www.heartofenglandcharity. problems and undergraduate facilities are all in the conferencing support.” org.uk, call the charity team on 0121 • Upgrade the video conferencing same building – enabling effi cient use of The work will take a couple of months 424 0973 or email fundraising@ facilities equipment and resources. to complete and is due to start in April. heartofengland.nhs.uk. You can also • Relocate the current clinical skills Once the clinical skills facilities have moved Interruption to the education facilities will keep up-to-date with the charity’s work facilities from the Education Centre to from the Education Centre to the PLC, the be kept to a minimum, with most of the on Facebook at www.facebook.com/ the PLC space will be re-purposed to classroom/ disruptive work taking place at weekends. HeartofEnglandCharity meeting room facilities and offi ces and most For patients, staff, visitors and volunteers Find your way around the hospital page 16 2 news April 2017 April health seminar Good Hope will be hosting the next health seminar run by the Trust and this month it will focus on the subject of managing chronic pain. Dr Richard Baretto, a consultant immunologist at the Trust, will be hosting what is sure to be a very enlightening and useful talk. The talk will take place from 5pm to 7pm on Tuesday 18 April at Good Hope’s Education Centre. To book your place on the seminar, please contact Sandra White, membership and community engagement manager, on 0121 42 41218 or email sandra.white@heartofengland. nhs.uk The Trust runs monthly health seminars to help raise awareness of a range of New non-emergency health conditions, as well as providing information about the treatment and support that is available. patient transport service Nominations open What you need to know about the new happens next? What can I expect to can get your CCG’s contact details from your service provided by West Midlands happen? GP surgery. for staff awards Ambulance Service NHS Foundation Trust. Once the booking has been made, you 7. I am deaf/have learning diffi culties/ Patient transport services across do not need to take any further action. don’t speak English well/need additional Do you work with, or had experience as Birmingham are run by the local clinical We hope you will register for our text support, is there someone who can help a patient or visitor, of someone working commissioning groups (CCGs) – the clinically- messaging service; this way you will receive me? at the Trust who has gone ‘above and led statutory NHS bodies responsible for the a text confi rming your booking, including beyond’ this year? planning and commissioning of health care updates on the day of your journey. Of course, please let staff know what services. support you require and we’ll be very happy Is there a team who you think deserves The local CCGs in Birmingham have 3. Will my transport pick me up again? to help. special recognition for their fantastic recently renegotiated their contact with work? Our Trust’s Building Healthier West Midlands Ambulance Service to Yes. All patients attending an appointment, 8. I already have regular transport Lives Awards 2017 are now open for provide non-emergency patient transport and have transport booked with us, will scheduled; do I need to do anything? nominations. and the new contract will come into effect have a return journey booked for them at For more details on how you can on 1 May 2017. the same time. You will need to ensure you rebook every six nominate for the 2017 awards visit www. If you currently use non-emergency patient months, in order to maintain your regular buildinghealthierlivesawards.co.uk or transport to get to your appointments, 4. If I need transport in future, how will transport arrangements. If you have recently contact Natalie Ryan, events manager on you may fi nd this overview of the service my eligibility be assessed? been discharged from hospital, you will also 0121 42 41811. provided by West Midlands Ambulance need to ensure that you call the booking Service helpful: Your eligibility for transport will be checked offi ce to re-activate your regular booking. by booking staff every time you book; this might be different to the service that you’ve 9. What can I expect from the new 1. How is transport arranged? been used to. If you are not eligible for free service? GET IN TOUCH transport, you will be given details of local You will be responsible for booking your services that may be available to you. Your time spent on the vehicle will be own transport, or you can ask a family kept to a minimum, with 95% of patients Hello and welcome to the April edition member, carer or friend to do it on your 5. What if my circumstances change? spending no more than 60 minutes on of news@. We hope you enjoy reading behalf. board for journeys that are less than 15 about some of the great things going You will need to have the following You can discuss any change in your miles. We aim to collect you, following your on across the Heart of England NHS information available when booking: circumstances when booking transport, appointment, within 30 minutes of your Foundation Trust. which staff can check against the eligibility scheduled collection time. • Name criteria and advise you if you are eligible for If you have a story or an event coming • Date of birth transport. 10. If I have problems/queries about my up which you think could be suitable • NHS number transport who can I get in touch with? to feature in news@ please do get in • Pick-up address (including postcode) 6. What happens if I live outside the touch with the communications team on • GP name and practice address area? Please contact the booking offi ce on 0800 0121 42 41809 or email james.brindle@ • Date, time and location of your 035 6511 (from 1 May 2017). You can also heartofengland.nhs.uk appointment You will need to contact your local NHS call West Midlands Ambulance’s patient Thanks for reading! Clinical Commissioning Group (CCG) who experience team on 01384 246370 or email 2. Once transport is booked what will advise you on what you need to do. You them at: [email protected] Puzzle Page, brainteasers, mind benders and more page 15 Find your way around the hospital page 16 April 2017 news 3 Communications Baby Boxes bounce into team wins regional Birmingham and Solihull award Mums-to-be in Birmingham and Solihull can now access free Baby Boxes for their newborns to sleep in, thanks to a Trust midwife.
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