Preparing for Life As a West Midlands Trainee
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What's It Like Being in a Hospital Waiting
What’s it like being in a hospital waiting room? People’s views in Birmingham: Summary report of findings, recommendations and responses from Trusts Birmingham Contents Introduction 3 Background 4 Stage 1 4 Stage 2 4 Summary 5 Findings 6 Waiting Times 6 Environment 8 Cleanliness 8 Space and comfort 8 Refreshments 9 Accessibility 10 Physical access 10 British Sign Language 10 interpretation services Communication 12 Appointment announcements 12 Dignity and respect 13 Conclusions 14 Next steps 15 References and Endnotes 16 Appendix 16 Sandwell and West Birmingham Hospitals (S&WB) NHS Trust Response 17 University Hospitals Birmingham (UHB) 22 NHS Foundation Trust Response Birmingham Women’s and Children’s 26 NHS Foundation Trust Response Dental Services Division, Birmingham 27 Community Healthcare NHS Foundation Trust Response The Royal Orthopaedic Hospital NHS 29 Foundation Trust Response 2 Introduction In 2018, Healthwatch Birmingham asked members of the public across the city to share their views about what NHS or social care topics we should investigate next. People voted on five key health and care issues, and 71% of them asked us to evaluate the quality of service in waiting rooms in Birmingham’s hospitals. We conducted a study of people’s experiences of waiting in the following hospitals (the trust with overall responsibility for each hospital are in brackets): • Birmingham Children’s Hospital (Birmingham Women’s and Children’s NHS Foundation Trust) • Birmingham City Hospital (Sandwell and West Birmingham NHS Trust) • Birmingham Dental -
2A Bus Time Schedule & Line Route
2A bus time schedule & line map 2A Dudley - Merry Hill via Russells Hall Hospital View In Website Mode The 2A bus line (Dudley - Merry Hill via Russells Hall Hospital) has 2 routes. For regular weekdays, their operation hours are: (1) Dudley: 9:10 AM - 2:45 PM (2) Merry Hill: 9:00 AM - 2:38 PM Use the Moovit App to ƒnd the closest 2A bus station near you and ƒnd out when is the next 2A bus arriving. Direction: Dudley 2A bus Time Schedule 40 stops Dudley Route Timetable: VIEW LINE SCHEDULE Sunday Not Operational Monday 9:10 AM - 2:45 PM Merry Hill Bus Station, Merry Hill Tuesday 9:10 AM - 2:45 PM Mill St, Merry Hill Wednesday 9:10 AM - 2:45 PM Five Ways, Brierley Hill Thursday 9:10 AM - 2:45 PM Mill Street, Birmingham/Wolverhampton/Walsall/Dudley Friday 9:10 AM - 2:45 PM Library, Brierley Hill High Street, Birmingham/Wolverhampton/Walsall/Dudley Saturday 9:05 AM - 2:45 PM Bank St, Brierley Hill Dudley Road, Birmingham/Wolverhampton/Walsall/Dudley Wallows Rd, Harts Hill 2A bus Info Direction: Dudley Orchard St, Harts Hill Stops: 40 Trip Duration: 41 min Wallows Place, Brockmoor Line Summary: Merry Hill Bus Station, Merry Hill, Mill Wallows Place, Birmingham/Wolverhampton/Walsall/Dudley St, Merry Hill, Five Ways, Brierley Hill, Library, Brierley Hill, Bank St, Brierley Hill, Wallows Rd, Harts Hill, Bryce Rd, Bromley Orchard St, Harts Hill, Wallows Place, Brockmoor, Bryce Rd, Bromley, Bromley, Blewitt St, Pensnett, Bromley Swan St, Pensnett, Church St, Pensnett, Tennyson Street, Woodside, High Street, Woodside, Byron St, Blewitt St, Pensnett -
Annual Report and Accounts 2018/19 Accounts and Report Annual
University Hospitals NHS Trust Foundation Birmingham Annual Report and Accounts 2018/19 Annual Report and Accounts 2018/19 This annual report covers the period 1 April 2018 to 31 March 2019 University Hospitals Birmingham NHS Foundation Trust Annual Report and Accounts 2018/2019 Presented to Parliament pursuant to Schedule 7, paragraph 25 (4) (a) of the National Health Service Act 2006 © 2019 University Hospitals Birmingham NHS Foundation Trust Contents 1 Annual Report 2018/19 7 Performance report 9 1 Overview 9 2 Financial Review 12 3 Performance Analysis 14 Accountability report 24 1 Directors’ report 24 2 Governance 33 3 Council of Governors 36 4 Board of Directors 39 5 Audit Committee 47 6 Nominations Committees 49 7 Membership 50 8 Staff report 53 9 Single Oversight Framework 59 10 Remuneration report 60 11 Statement of account officer’s responsibilities 70 12 Annual Governance Statement 71 2 Quality Report 79 Independent Auditor’s report on the Quality Report 140 3 Consolidated Financial Statements 143 Section 1 This annualAnnual report covers the Report period 1 April 2017 2018/19 to 31 March 2018 This annual report covers the period 1 April 2018 to 31 March 2019 Section 1 / Annual Report Performance report 1 Overview The purpose of this section is to provide a short UHB has the largest solid organ transplantation summary that provides sufficient information to programme in Europe and runs Umbrella, the understand the organisation, its purpose, the key sexual health service for Birmingham and Solihull. risks to the achievement of its objectives and how It is also home to the West Midlands Adult Cystic it has performed during the year. -
National Sentinel Stroke Audit 2006
National Sentinel Stroke Audit Phase 1 (organisational audit) 2006 Phase 2 (clinical audit) 2006 Report for England, Wales and Northern Ireland Prepared on behalf of the Intercollegiate Stroke Working Party by Clinical Effectiveness and Evaluation Unit Royal College of Physicians of London April 2007 TABLE OF CONTENTS Title Page Table of contents 2 Report authors 4 Glossary 5 Definitions 7 Executive Summary for Phase 1 (organisational audit) 9 Executive Summary for Phase 2 (clinical audit) 13 Conclusions and Recommendations 19 Section 1 Organisation of Care Chapter One -Background and presentation of results 20 Chapter Two – Organisation of Stroke Care Nationally as at 1 April 2006 21 Organisation of Stroke Care by Region 26 Chapter Three – Organisation of Stroke Care by domains 28 1 Acute Stroke Care Organisation 29 2 Organisation of Care 31 3 Interdisciplinary Services (Overall Service) 33 4 Interdisciplinary Services (Stroke Units only) 34 5 TIA/neurovascular services 35 6 Continuing Education and research in stroke 36 7 Team working – Multidisciplinary Records 37 8 Team working – Team meetings 38 9 Agreed Assessment Measures 39 10 Communication with Patients and Carers 40 Scanning services 41 National Organisational Audit Results by region 42 Section 2 Clinical Audit Chapter 1. Background and Methods for Phase II data collection and presentation of results 74 Chapter 2. Key National Results 2006 Phase 2 and compared to previous 77 rounds Overall results for key clinical indicators in 2006 compared to 2004 and 2001 77 Site variation for key indicators in 2006 78 Site variation for key indicators in 2006 compared to 2004 79 Site variation for key indicators in 2006 compared to organisational score in 2006 80 Site variation for domain and total scores in 2006 Site variation for total and key indicator score in 2006 81 Applicability and Compliance by standard in 2006 compared to 2004 82 --------------------------------------------------------------------------------------------------- 2 Chapter 3. -
Trust Talk Trust Sites for Hearings
Issue 26 April/May 2009 Care minister visits P3 our Barberry Centre Make a splash with P4 Moseley Voles Caring for P7 carers Witness urges P8 teenagers to shine Green-fingered P9 Richard retires Chief executive’s message Tackling the stigma which surrounds Work on the Moseley Hall Hospital mental health issues is sometimes a lot project can begin now that our board has easier said than done, particularly when approved the full business case for the trying to reach younger people. development, which will provide vastly Working in partnership with various improved facilities for older adults. agencies including West Midlands Police, With the ageing population growing and Local Authorities, the Home Office, as well well known personalities raising awareness as our NHS colleagues, is one way to of conditions such as Alzheimer’s, through achieve that. their own experiences, it is vital our Trust is Last month a rapper called Witness able to provide first-class care in first-class delivered messages about respect, surroundings. confidence, self-esteem and sexual health This is what the Government’s care service to 5,000 schoolchildren at the U R A Star minister Phil Hope was able to see when he concert at Birmingham’s National visited our Barberry Centre – part of our Indoor Arena. £70 million National Centre for Mental Health Mental health touches the work all these – in February. agencies do, so raising awareness of Having facilities fit for the 21st Century conditions and how young people can get is important, but dignity must underpin the help was key to this event, which was way staff deliver care to service users, deemed a great success. -
Healthwatch Dudley Russells Hall Hospital Patient Experience of Hospital Journeys: How Can We Make Communications Work Better?
Healthwatch Dudley Russells Hall Hospital Patient experience of hospital journeys: How can we make communications work better? April 2015 Contents Page Tables and Pictures …………………………………………………………………………… 2 Acknowledgements ……………………………………………………………………………. 3 Executive summary ……………………………………………………………………………. 4 Introduction ………………………………………………………………………………………… 6 Background …………………………………………………………………………………………. 6 Policy and context ………………………………………………………………………………. 7 Views on communications ………………………………………………………………….. 8 Healthwatch Dudley ………………………………………………………………………….. 9 Methodology ………………………………………………………………………………………. 9 Scoping work ………………………………………………………………………………………. 10 Conversation themes ………………………………………………………………………….. 10 Volunteers and patient journeys ……………………………………………………….. 12 What were patients saying? ………………………………………………………………. 13 Codes and categories ………………………………………………………………………….. 14 Patterns and concepts …………………………………………………………………………. 15 Context and communications ……………………………………………………………. 16 All the staff have been marvellous …………………………………………………….. 16 Nurses understandably do not have time to chat ………………………………. 18 I like to know what is happening to me ……………………………………………… 20 Discussed stepdown but don’t know where or when…………………………… 21 Volunteer reflections ………………………………………………………………………….. 22 Getting to the heart of the problem …………………………………………………. 22 What next? ………………………………………………………………………………………….. 25 Appendices ………………………………………………………………………………………….. 26 1 Tables and Pictures Page Tables 1 Typical Patient Journeys ……………………………………………………… 11 2 Volunteer -
Midlands Postgraduate School of Pharmacy & Medicines
Midlands Postgraduate School of Pharmacy & Medicines ` Foundation Pharmacist Posts Midlands Last Updated: June 2020 Foundation Pharmacist Posts Midlands This document is intended to provide more information about the hospital and multisector placements coupled with hospital available in the West Midlands & East Midlands and provide a point of contact. This information is provided up to 14 months in advance of the foundation year start date, to complement the National Recruitment Scheme (via Oriel) and to enable applicants to make informed choices. Please note that training plans may change due to circumstances beyond the employers’ control or in response to feedback and evaluation. However, all programmes will meet the required GPhC learning outcomes, guidance, and regulations, in addition to the HEE Quality Framework. 1 HEE Foundation Programme Employers Regional Page STP Area training Number provider Birmingham and Solihull - STP Birmingham Community Healthcare NHS Trust TBC 4 Birmingham Women’s and Children's Hospital NHS Foundation Trust TBC 5 Queen Elizabeth Hospital Birmingham, part of University Hospitals TBC 6 Birmingham NHS Foundation Trust Heartlands, Good Hope and Solihull Hospitals, part of University TBC 7 Hospitals Birmingham NHS Foundation Trust Birmingham & Solihull Mental Health Foundation Trust TBC 8 Coventry and Warwickshire - STP George Eliot Hospital NHS Trust TBC 9 South Warwickshire NHS Foundation Trust TBC 10 University Hospitals Coventry and Warwickshire NHS Trust TBC 11 Derbyshire - STP Chesterfield Royal Hospital -
Patient Advice and Liaison Service (PALS) on 0800 953 0045 Or Email [email protected] Or Leafl [email protected]
Local NHS hospital PALS queries Birmingham Children’s Hospital 0121 333 8611 Birmingham Women’s Healthcare NHS Trust 0121 627 4747 Dudley group of hospitals 0800 073 0510 Heart of England NHS Foundation Trust Heartlands Hospital 0121 424 1212 Solihull Hospital 0121 424 5500 Good Hope Hospital 0121 424 7889 Patient Advice and Royal Orthopaedic Hospital NHS Trust 0121 685 4128 Royal Wolverhampton Hospitals NHS Trust 0190 269 5362 Liaison Service Sandwell Mental Health NHS and Social Care Trust 0800 587 7720 Sandwell and West Birmingham hospitals and PCTs: (PALS) 7 Sandwell General Hospital Oldbury and Smethwick PCT, Rowley Regis and Tipton PCT, Wednesbury and West Bromwich PCT, City Hospital 0800 030 4654 University and Selly Oak NHS Hospital Trust 0121 627 8820 Walsall Hospitals NHS Trust 0192 265 6956 West Midlands Ambulance NHS Trust 0138 424 6370 PALS at Birmingham and Solihull Mental Health NHS Foundation Trust can supply fax or email contact details for any of these services. If you have any queries regarding this leafl et, then please call the patient and public involvement lead at trust headquarters on 0121 301 1111. This leafl et is available in other formats including easy read, large print, Arabic, Bengali, Gujarati, Punjabi, Somali and Urdu. Please ask a member of staff for a copy or contact our Patient Advice and Liaison Service (PALS) on 0800 953 0045 or email [email protected] or leafl [email protected]. © www.bsmhft.nhs.uk Reviewed November 2010 Using mental health services, as a patient, relative or carer - sometimes you Other useful phone numbers may need to turn to someone for on-the-spot advice, support or information. -
Russells Hall Hospital – Dudley
Russells Hall Hospital – Dudley INTRODUCTION Dudley is a large town in the county of West Midlands, England, 6 miles (9.7 km) south-east of Wolverhampton and 10.5 miles (16.9 km) north-west of Birmingham. The town is the administrative centre of the Metropolitan Borough of Dudley and in 2011 had a population of 79,379. The Metropolitan Borough, which includes the towns of Stourbridge and Halesowen, had a population of 312,900. Dudley is sometimes called the capital of the Black Country. Originally a market town, Dudley was one of the birthplaces of the Industrial Revolution and grew into an industrial centre in the 19th century with its iron, coal, and limestone industries before their decline and the relocation of its commercial centre to the nearby Merry Hill Shopping Centre in the 1980s. Tourist attractions include Dudley Zoo and Castle, the 12th century priory ruins, and the Black Country Living Museum. Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. The hospital is situated south-west of the town centre on the A4101 road, which connects to the Kingswinford area of the borough. Russells Hall Hospital is part of The Dudley Group NHS Foundation Trust. It is a medium sized hospital providing services to the population of Dudley, Stourbridge and the surrounding towns and villages. Located in the heart of the Black Country area, it covers a population of around 450,000 people in mainly urban areas. The Trust consists of Russells Hall Hospital with two smaller outpatient centres, Corbett and Dudley Guest, which are run as one main unit. -
Work Starts on £600,000 Revamp at Good Hope
Good Hope Hospital www.uhb.nhs.uk Part of University Hospitals Birmingham news NHS Foundation Trust Good Hope Hospital June 2018 Page 2 Page 3 Page 5 Get your nominations in Team GB honour for Sister’s amazing 50 years for our staff awards apprentice of working in the NHS Mum thanks doctors for saving her life after suffering stroke while pregnant A mum has praised University Hospitals Birmingham’s doctors after they saved her life – and that of her baby - when she had a major stroke. Rose Douglas, aged 26, from Hollywood in Birmingham, was 32 weeks pregnant and eating out with her friend Charlotte when she felt ill. One minute she was chatting away and the next, she was unable to talk or move the right side of her body. At fi rst Rose believed it was a bad migraine but Charlotte realised something was wrong and dialled 999. Rose said: “When the paramedics Work starts arrived, they were asking me questions and in my head I was answering them but my mouth wasn’t responding. “When I was in the ambulance, I was hooked up to a drip and I noticed that my on £600,000 right arm wasn’t moving.” She was admitted to Heartlands Hospital emergency department and was seen by stroke nurse, Pete Carr and stroke revamp at consultant, Dr Rajendra Yadava and went for an MRI. Staff outlined the options. Thrombolysis treatment can break down and disperse Good Hope a clot that is preventing blood from reaching the brain, but administering it to a pregnant patient, can put both Work has begun on a major refurbishment mum and baby at risk. -
Stroke Services Reconfiguration
Agenda Item No. 9 Stroke Services Reconfiguration Working in collaboration with Birmingham, Sandwell, Solihull and Black Country CCGs and Providers November 2015 Background 2008 National Stroke Strategy – little progress January 2012 Regional Cluster Board NHS Midlands & East – concern re stroke performance Midlands & East Best Practice Service Specification MAJOR CAUSE CLINICAL VARIATION UNDERPERFORMANCE Stroke as Variation in clinical Significant major cause of outcomes across underperformance against mortality and region national and international morbidity best practice 40,000Started: deaths 3 in England years ago 12,000 in NHS Midlands & East region (2009) Reviewing stroke services for a healthier future High level case for change • Stroke and TIA services are a high priority locally • Evidence: changing the specification of the stroke pathway especially HASU will lead to improved outcomes • Evidence: minimum specification; timely access (24/7) diagnostics, treatment and MDT 24/7 leads to improved outcomes • HASUs minimum of 600 and maximum 1,500 confirmed strokes per annum: maintain clinical skills and improve clinical quality • Evidence: high volume centres produce better outcomes • Co-location of HASU and ASU (0-7 days) allows greater flexibility; supporting recruitment of staff and staff ratios and management of patient flows Reviewing stroke services for a healthier future Acute Hospitals in West Midlands Reviewing stroke services for a healthier future SSNAP Patient centred October to December 2013 Routinely Admitting Teams -
Regional Workforce Engagement Report: West Midlands
REGIONAL WORKFORCE ENGAGEMENT REPORT: WEST MIDLANDS CONTENTS 1. INTRODUCTION: THE CRITICAL CARE WORKFORCE .......................................................... 3 1.1 Critical Care in the NHS ....................................................................................................... 3 1.2 Projected Demand .............................................................................................................. 3 2. BACKGROUND TO THE ENGAGMENT ................................................................................ 6 2.1 Engagement Aims ............................................................................................................... 6 2.2 UK Wide Application ........................................................................................................... 7 3. ICM AND CRITICAL CARE FACILITIES IN THE WEST MIDLANDS ........................................... 8 4. ISSUES CURRENTLY FACING CRITICAL CARE ...................................................................... 9 5. MAPPING THE FUTURE ................................................................................................... 16 6. PROBLEMS AND SOLUTIONS ........................................................................................... 20 6.1 Problems ........................................................................................................................... 20 6.2 Solutions ........................................................................................................................... 21