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Quality Banking

ANNUAL REPORT 2003 - 2004

STf/sR % Trfrt 'fe Customer Care

Loan Hi-tech Banking Products Products

Deposit Bancassurance Products Products

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Corporation Bank www.reportjunction.com A Premier Government of Enterprise SANSCO SERVICES - Annual Reports Library Services - www.sansco.net

THE BOARD OF DIRECTORS

Shri K. Cherian Varghese Shri P.K. Gupta

S\ if

Shri G. R. Summan Smt Uma Shankar Shri Ch. Hanumantha Rao Shri D.N. Prakash Shri Ramesh Chander Chandiwala

Shri V.K. Chanana Shri K.K.G. Pillai Shri Dushyant Tyagi Shri S. Ravi Shri Ramakant Vashishtha

GENERAL MANAGERS

?ft TJTT.^t. Shri K. Achutha Pai Shri M.V. Nair

.. . Shri M.D. Mallya Shri M. Narendra Shri A. Mohan Rao Shri K.R. Kamath Shri V.A. Mendonsa Shri R.K. Nair www.reportjunction.com SANSCO SERVICES - Annual Reports Library Services - www.sansco.net

dte Annual Report 2003-2004 CONTENTS

Chairman's Statement 2 Notice 6

Directors' Report 12 cfi[ Management Discussion & Analysis 24 Report on Corporate Governance 40 t3> 3)1 Ten Years' Performance of the Bank 69 Balance Sheet and Profit & Loss Account 70 Performance Highlights 2003-04 106 Consolidated Balance Sheet and Profit & Loss Account 107 ^ Accounts of Corpbank Homes Ltd. 131 . % ^f Accounts of Corpbank Securities Ltd. 154

-3Tft)Piqi) ^ "l Extracts of Relevant Acts and Regulations 190 ^ Attendance Slip 203 3rf?}59T ECS Mandate 205 5l4 Proxy Form 207 WT Nomination Form 209 g Declaration Form 211

Auditors Registrar & Share Transfer Agent Sudit K. Parekh & Co. Rao & Kumar Karvy Consultants Ltd. Shanthamurthy & Co. 46, 46, Avenue 4 Street No. 1 S. Mohan & Co. Banjara Hills B. Thiagarajan & Co. - 500 034 Hyderabad - 500 034 Sankar & Moorthy : 040 - 23312454 Tel: 040-23312454 23320751 23320751 040-23311968 Fax:040-23311968

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Corporation Bank

FROM THE CHAIRMAN AND MANAGING DIRECTOR

Dear Shareholders,

I am immensely happy to extend a hearty welcome to you to the Seventh Annual General Meeting of your Bank. It is my privilege to place before you the Annual Report of your Bank for the year 2003-04.

2. Inspite of increasingly competitive environment and continued challenges in the banking industry in the country, your Bank has recorded encouraging performance during the year 2003-04. Intensive marketing for expansion of quality credit assets, further reduction in cost of deposits, prudent management of Net Interest Margin (NIM) and effective treasury management enabled your Bank to improve its performance during the year, of Net NPA to Net Advances of the Bank increased only marginally under the key financial parameters. to 1.80% as on 31.03.2004, from 1.65% as on 31.03.2003.

3. The Gross Profit pfyour Bank improved to Rs.907.04 crore, 8. Your Bank has consolidated the financials of the group registering a growth of 6.4%. The Net Profit increased to Rs.504.13 including the two wholly owned subsidiaries of the Bank viz. crore, recording a growth of 21.2% over the previous year. Keeping Corpbank Homes Ltd. and Corpbank Securities Ltd. The in view the overall profitability position, the Board of Directors consolidated operating profit stood at Rs.962.92 crore and the net have proposed a final dividend of 30% for the year 2003-04, profit was Rs.530.83 crore for the year 2003-04. subject to approval of Reserve . Including the interim dividend of 30% paid earlier, the total dividend for the year is 9. Corpbank Homes Ltd. a housing subsidiary of the Bank, 60%. recorded a Net Profit (PAT) of Rs.5.63 crore for the year ended 4. Your Bank added substantial value to the shareholders' wealth. 31st March 2004 on equity capital of Rs.15 crore. Corpbank The net worth of your Bank increased by 16.8% during the year Securities Ltd., a primary dealer in Government securities recorded and stood at Rs.2,768.65 crore, as against Rs.2,370.20 crore during a Net Profit (PAT) of Rs.46.98 crore for the year ended 31st the previous year. The continued good earnings of your Bank are March 2004, on equity capital of Rs. 100 crore. reflected in terms of steep increase in both Earnings per Share (EPS) and Book Value per Share (BVPS). The EPS and BVPS 10. In the direction of attaining global standards of efficiency, improved to Rs.35.15 and Rs. 193.02 respectively during the year, your Bank has adopted the code of good Corporate Governance compared to Rs.29.00 and Rs.165.23 respectively during the and has been restating the Bank's Financial Statements under US previous year. GAAP.

5. Your Bank's total business crossed another mile stone mark of 11. Your Bank continued its technology initiatives during the Rs.37,000 crore and stood at Rs.37,080.65 crore. In view of your year by offering several innovative and tailor made products and Bank's decision not to contract higher cost deposits during the services, with the ultimate objective of delivering value to the year, the deposits of your Bank recorded a moderate growth of customers. Internet Banking facility which is increasingly being 6.8% and an absolute growth of Rs. 1,466.36 crore over the previous used by the corporate clients and also by the retail customers, has year and stood at Rs.23,190.93 crore. The net advances increased been extended to the customers of 134 additional branches during by Rs. 1,860.55 crore to reach Rs. 13,889.72 crore, registering a the current financial year thereby providing the facility to the growth of 15.5%. customers of 509 branches. During the current year, 246 6. As on 31 st March 2004, the Capital Adequacy Ratio (CAR) branches and 9 Extension Counters of your Bank were of your Bank improved from 18.5% to 20.11%. computerised, thereby achieving total computerisation of all the 7. The Net NPA of your Bank as on 31.03.2004 was functional units [722 branches and 86 Extension Counters] of Rs. 249.89 crore compared to Rs. 198.39 crore as at the end of the your Bank. An Online Tax Accounting System [OLTAS] Module previous year. Inspite of introduction of 90 days norms, the ratio integrated with the TEA and Core Banking Packages to facilitate

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Corporation Bank

Online Tax Accounting System for Direct Taxes has been made Best Bank - Delivery Channels Award from the Institute for operational. Development and Research in Banking Technology, Hyderabad (IDRBT) during the year 2003-04. 12. Your Bank has the second largest on-line and interconnected 15. Besides the above, your Bank also received several awards ATM network in the public sector. With the accelerated thrust for during the year 2003-04. 'The Asian Banker', Singapore, one of ATM network in tune with the changes and customer preferences, the reputed Banking Magazines in Asia, rated your Bank as the your Bank has operationalised and networked 185 additional Second Strongest Bank in Asia [and the Strongest in India]. ATMs during the year 2003-04, bringing the total number of Further, the 'Forbes Global', Hongkong, a magazine of international ATMs to 660, across the country. The Bank has introduced 'Corp repute, rated your Bank as one of the Best 200 Companies Any Tune Premium' facilitating payment of premium on life policies worldover outside the US having turnover under a billion US $. of Life Insurance Corporation of India, through your Bank's ATMs. The 'Business Today - KPMG survey' rated your Bank as die Best Public Sector Bank. Your Bank also bagged the Best Public Sector 13. During the year 2002-03, your Bank had entered into tie-up Bank Award instituted by the personal finance magazine - Outlook arrangements with Oriental Bank of Commerce, Money - in association with Ernst & Young. Ltd., Bank of Ltd., & for sharing the ATM network of your Bank. Besides, through a tie up 16. In terms of strategic alliance with Life Insurance Corporation of India (LIC), the Bank has so far opened 102 oudets, comprising with VISA International, your Bank's ATMs are enabled for of 25 Branches, 24 Extension Counters and installed 53 ATMs. operation by any /credit cardholders. Your Bank also entered into agreements for sharing of the Bank's ATM network 17. The inherent strength of your Bank is the zeal, dedication, with , ING Vysya Bank Ltd. and Indus Ind Bank passion for excellence and high motivation levels of the members Ltd. during the year 2003-04. Your Bank has become a member of the CorpBank family. I place on record my appreciation for the staff and officers of your Bank at all levels, who made the of "" shared ATM network managed by Euronet in January performance possible. 2004. The arrangement enables cardholders of the member banks to conduct transactions at over 2500 ATMs under the Cashnet • Yours truly, shared network. At present die other members under the network include Citibank, Development Credit Bank, UTI Bank and IDBI Bank.

14. Your Bank has been putting technology to the best use to enhance customer convenience. Your Bank has won the May 8, 2004 (K. Cherian Varghese)

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Corporation Bank

CORPORATION BANK CORPORATE OFFICE: MANGALADEV1 TEMPLE ROAD, MANGALORE-575001 D. K. DIST, KARNATAKA STATE, INDIA.

NOTICE NOTICE IS HEREBY GIVEN pursuant to Regulation 56 of the Corporation Bank (Shares and Meetings) Regulations, 1998 that the Seventh Annual General Meeting of the Shareholders of CORPORATION BANK will be held on Friday, the 25th June 2004 at 12.15 hours at Millennium Building, Corporation Bank, Corporate Office, Pandeshwar, Mangalore - 575 001, to transact the following business: Item No. 1: To discuss the Balance Sheet of the Bank as at 31st March 2004, Profit and Loss Account of the Bank for the year ended 31 st March 2004, the Report of the Board of Directors on the working and activities of the Bank for the period covered by the Accounts and the Auditors' Report on the Balance Sheet and Accounts. Item No.2: To consider the valid nominations received from the shareholders of the Bank and elect ONE Director representing the shareholders of the Bank other than the Central Government, in the vacancy caused by the resignation of Shri S.B. Mathur, Chairman of Life Insurance Corporation of India, to hold office from the date of assumption of such office till 24th July 2005, in terms of Clause 1 IB of the Nationalised Banks (Management & Miscellaneous Provisions) Scheme, 1980, read with the Banking Regulation Act, 1949, the Banking Companies (Acquisition & Transfer of Undertakings) Act, 1980 and Corporation Bank (Shares and Meetings) Regulations, 1998.

•PJace ; Mangalore (K. CherianVarghese) Date : 07.05.2004 CHAIRMAN & MANAGING DIRECTOR NOTES 1. APPOINTMENT OF PROXY Chief Manager, Corporation Bank, Investor Services Department, H.O., Mangalore - 575 001 not later than FOUR DAYS before A SHAREHOLDER ENTITLED TO ATTEND AND VOTE die date of the Meeting i.e., on or before the closing hours i.e. 5-00 ATTHE MEETING, IS ALSO ENTITLED TO APPOINT A p.m. of Saturday, 19th June 2004. PROXYTO ATTEND AND VOTE INSTEAD OF HIMSELF/ HERSELF, AND SUCH A PROXY NEED NOT BE A 3. ATTENDANCE SLIP - CUM - ENTRY PASS SHAREHOLDEROFTHEBANK. HOWEVER,THE PROXY For the convenience of the shareholders, Attendance Slip-cum- SO APPOINTED WILL NOT HAVE ANY RIGHT TO SPEAK Entry Pass is annexed to this notice. Shareholders/Proxy holders/ ATTHE MEETING. NO PERSON SHALL BE APPOINTED : Authorized Representatives are requested to fill in and affix their AS A PROXY WHO IS AN OFFICER OR AN EMPLOYEE OF signatures at the space provided therein and surrender the same at CORPORATION BANK The proxy form, in order to be effective, the venue. Proxy/ Authorized Representative of shareholders must be received by the Bank at its Head Office, not later than should state on the Attendance Slip-cum-Entry Pass as "Proxy" or FOUR DAYS before the date of the meeting, i.e. on or before the "Authorized Representative" as the case may be. 1 closing hours i.e. 5.00 p.m. of Saturday, 19th June 2004. 4. CLOSURE OF REGISTER OF SHAREHOLDERS 2. APPOINTMENT OF AN AUTHORISED REPRESENTATIVE Pursuant to Regulation 12 of the Corporation Bank (Shares and Meetings) Regulations, 1998, the Bank has already issued No person shall be entitled to attend or vote at the Meeting as a notification on 4th May 2004 in Indian Express, Financial Express duly authorized representative of any body corporate which is a and Udayavani (Regional Daily) newspapers, that the Register of shareholder of the Bank, unless a copy of the resolution appointing Shareholders and the Share Transfer Books of the Bank will remain him/her as a duly authorized representative, certified to be true closed from Tuesday the 11th May 2004 to Friday die 14th May copy by the Chairman of the meeting at which it was passed shall 2004 (both days inclusive) in connection with the Seventh Annual have been deposited at the Head Office of the Bank with the General Meeting and for the purpose of determining the

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