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Brussels Airlines and Jet Airways Join Forces with Thalys to Link Their Networks to the Centre of Paris, Via Brussels Airport

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Brussels Airlines and Jet Airways Join Forces with Thalys to Link Their Networks to the Centre of Paris, Via Brussels Airport Brussels, 14 September 2011 Press release Brussels Airlines and Jet Airways join forces with Thalys to link their networks to the centre of Paris, via Brussels Airport This partnership marks a new stage in air-rail intermodality for long-haul trips As from 30 October 2011, passengers departing from Paris will be able to travel with Thalys to Brussels Airport, the city’s international flight hub; from there they will be able to choose from numerous destinations offered by the two partner airlines, Brussels Airlines and Jet Airways. A new stage in air-rail intermodality has just been completed. It is based on a completely new distribution system which makes air and rail data compatible. It is now possible to book a combined Thalys + Flight ticket between Paris and Kinshasa with Brussels Airlines or Paris to Delhi with Jet Airways from travel agencies or on the airlines’ websites. These combined tickets will go on sale as from today. © Thalys © Brussels Airlines © Jet Airways A commercial ambition supported by innovative technical solutions Two airlines, Brussels Airlines and Jet Airways, one rail transporter, Thalys, and one airport, Brussels Airport, are at the heart of this unique project. For Brussels Airlines and Jet Airways, it is about gaining access to a part of the French market that offers great potential and about increasing volumes on long-haul flights. Bernard Gustin, CEO of Brussels Airlines, explains: “thanks to this new partnership with Thalys, we are now offering our customers a comfortable high-speed rail solution to Brussels Airport. This new offer acts as an extension of our flight operations and we hope that this new product will be the start of a solid intermodal partnership between Brussels Airlines and Thalys.” Jet Airways will operate the Paris-Brussels link as a code share with Thalys. Nikos Kardassis, CEO of Jet Airways, states: “Jet Airways has constantly innovated to set new benchmarks and our affiliation with Thalys high speed train is another distinctive travel solution. We are delighted to offer our guests this unique train-plane intermodality long haul travel solution, for seamless travel between the French capital - Paris and the Jet Airways European hub in Brussels. Jet Airways‟ guests will now be able to access Brussels Airport from the French capital in a mere hour and forty seven minutes thanks to the new Thalys‟ high-speed train . As the largest long haul carrier in Brussels since 2007, offering daily six direct flights to India and North America, we are certain that our guests from France as well as from both the Asian and North American continents will greatly benefit from this new travel solution. We look forward to extending partnership with Thalys to more European cities in the near future. ” As a result of this project, Thalys is strengthening its position as a major player in intermodality. Communiqué de presse 14/09/2011 - page 1/5 Franck Gervais, CEO of Thalys International, asserts: “Travelling to and from Brussels Airport, the international airport at the heart of our network, is part of our optimisation strategy to go beyond the expectations of our international clientele. Moreover, through this partnership, Thalys is establishing itself as a key player and pioneer in the development of rail-air transport.” Michel Jadot, Managing Director of SNCB Europe and Chairman of the Board of Thalys International, also asserts: “by developing a unique technical solution which allows mandatory reservation trains to be sold directly in GDS, SNCB can now claim to be a major player in air-rail distribution.” Brussels Airlines‟ and Jet Airways‟ operations constitute an important part of Brussels Airport‟s intercontinental network by offering several unique destinations and some, in particular in Africa and India, which are not directly accessible from other European airports. Arnaud Feist, CEO of Brussels Airport, highlights: “Brussels Airport has become more and more popular with travellers from the Nord-Pas-de-Calais region in recent years. We are therefore very happy that this new connection makes our services accessible to Paris and the Ile-de-France region. This area actually holds a potential of 11 million inhabitants: a population as large as the whole of the Belgian market.” A new step in the intermodality of air-rail In order for this intermodal air-rail project to work, a number of technical, operational and legal constraints had to be overcome because there are fundamental differences between the distribution systems for air and rail. The difficulties concern the intermediation between electronic booking management platforms (GDS – globalised at an international level for air travel, but constrained to a national level for rail travel), as well as distribution, the implementation of common procedures, management of disruptions, luggage policy and even the responsibilities towards passengers. As the keystone of this new partnership, the solutions implemented have, in particular, involved making the rail and air data compatible, such that the data from each Thalys journey (stored in the rail inventory, Résarail) are coded in the booking system for flight tickets. So from now on, travellers who reserve flights with Jet Airways or Brussels Airlines to or from Paris will directly be allocated a seat in the rail inventory for the part of their journey on Thalys, between Paris and Brussels Airport. Any modifications or cancellations will also be transmitted directly between the different systems. This work on the compatibility of data allows a move away from the „block seats‟ model whereby airlines would buy a fixed number of seats on the partner trains. Within the partnership between Thalys, Brussels Airlines, Jet Airways and Brussels Airport, only the seats on Thalys that are actually sold by the partner company are then reserved in the rail inventory. This challenge was overcome thanks to the intervention of two technical actors: Accesrail and BeNeRi. Accesrail is a technical tool offered to rail transporters who convert air data into rail data and vice versa. It therefore enables rail companies to appear in GDS under the IATA code of Accesrail (9B) in the same way as any airline. BeNeRI is the technical distribution platform of SNCB which makes the link between Accesrail and the rail inventory (Résarail). Timetable Dep./Arr. Journey Code share Operating days Period (local time) Paris-Brussels 9W 6151 / 30/OCT/2011 to 0625 / 0812 1234567 Airport SN4212 27/MAR/2012 Brussels Airport - 9W 6150 / 30/OCT/2011 to 0946 / 1135 1234567 Paris SN4211 27/MAR/2012 Destination: Kinshasa, Delhi, Toronto, Abidjan or even Dakar Departing from Paris-Nord at 6.25 a.m. and arriving at Brussels Airport at 8.12 a.m., Brussels Airlines and Jet Airways customers will have access to 24 international destinations from Brussels Airport (which is located just 1 hour and 47 minutes from Paris with Thalys); trains are scheduled to depart from Brussels Airport at 9.46 a.m., arriving in the centre of Paris at 11.35 a.m. Communiqué de presse 14/09/2011 - page 2/5 The customer’s journey in 5 steps Single journey Return journey Paris Nord > Brussels Airport > Jet Airways or Travel with Jet Airways or Brussels Airlines Brussels Airlines destination > Brussels Airport > Arrive at Paris Nord Step 1: booking a combined Thalys + Flight ticket Passengers make their Brussels Airlines or Jet Airways flight booking at their travel agency or on the airlines‟ respective websites. They will receive confirmation of their flight ticket (e-ticket) which includes their Thalys journey (considered as a „flight‟ in terms of distribution). Customers travelling business class will automatically be offered Comfort 1 seats on Thalys, and economy class customers will be offered Comfort 2. Step 2: checking in On the day of travel, passengers arrive at Paris Nord Returning, the procedure is the same. station for the Thalys at 6.25 a.m. Train tickets are Passengers will be provided with their Thalys provided at the mobile terminal located in front of the tickets at the departure airport during check-in. platform, on presentation of an e-ticket number and some form of photo identification. Once they have arrived at Brussels Airport, Once they have arrived at Brussels Airport, passengers make their way to the check-in desk passengers make their way to the Thalys where they are welcomed and taken care of by the departure platform which is clearly signed. relevant airline, Brussels Airlines or Jet Airways. Step 3: luggage Thalys is adapted to satisfy the needs of air passengers in relation to luggage; 32 seats are reserved for storage in each of the Thalys services concerned. Passengers are responsible for their luggage from On arrival at Brussels Airport, passengers must leaving Paris until arriving at the check-in desk for collect their luggage and take responsibility for their flight at Brussels Airport. it during their journey on Thalys. Step 4: the journey with Thalys In order to direct Brussels Airlines and Jet Airways passengers, signage towards the Thalys service will be improved; the on-board checking of train tickets is undertaken by the train managers, as for all journeys. Customers travelling in business class will benefit from all of the Comfort 1 services on board Thalys trains: an at-seat service of breakfast (at 6.25 a.m.) or a snack (at 9.46 a.m.), seating ergonomics, international newspapers, Wi-Fi internet connection, taxi booking on arrival, etc. 9.46 a.m.: departure from Brussels Airport with 6.25 a.m.: departure from Paris Nord with Thalys Thalys 8.12 a.m.: arrival at Brussels Airport 11.35 a.m.: arrival at Paris Nord Step 5: the flight Within this partnership, 19 African destinations are offered by Brussels Airlines and 61 by Jet Airways from Paris and to Paris.
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