Eurail Pass Guide2012

EUR_2012_TravelersGuide_v2_EN_v2.indd 1 13-10-11 14:18

Contents

Welcome to the world of Eurail Pass 5

Eurail Pass - Essential information 7

Using the Eurail Flexi Pass 11

Discover the trains 13

Eurail Pass - Practical information 15

Information by country (Extra benefits and more ) 18

Eurail Pass - Conditions of use 37

The aim of this Eurail Pass Guide is to help you clearly understand how to use the Eurail Pass and get the most out of it.

For information about the Eurail Group and its products or services, visit www.eurailgroup.org. Or perhaps you’d like to get inspiration and itinerary ideas for traveling in Europe? Go to www.eurailtravel.com, a website designed to help you experience the best in culture and adventure that Europe has to offer. At MyEurailtravel.com you can also document your journey, share your experiences with your family and friends and inspire people around the world.

Every effort has been made to ensure the information in this guide is correct and up-to-date. Such information, however, is subject to change without notice, and no guarantee can be made regarding its accuracy or completeness.

Share your travel stories www.myeurailtravel.com

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Welcome to the world of Eurail Pass 5 , a , and a Eurail , when and how you should make , a Eurail Pass Timetable

how to use your Eurail Pass Thank you for choosing Eurail Pass, and enjoy your journey! In this Eurail Pass Guide find‘Essential you’ll Information’ on possible. as unforgettable and enjoyable as adventure Eurail an attached ticket. the Pass entitles and you hints to, and tips help to you makeyour consists the of Pass Cover with Report theTravel together with guide also contains details many of other benefits and discounts Pass Guide Pass this includes documentation travel Eurail Your Eurail Pass Map Pass Cover with a Travel Report inside. The Eurail Pass itself reservations, and more. Please read this section carefully! The magnificent variety in Europe’s scenic landscapes. landscapes. scenic Europe’s varietyin magnificent that gives you the chance fully to experience and appreciate the flexibility – when and whereyou want – and in a relaxed way villages. Equally important, be able you’ll travel to with maximum easily from the continent’s most dynamic cities to its loveliest loveliest its to cities dynamic most continent’s the from easily eco-friendly, comfortable and reliable. It will take you quickly and Europe train! – by The extensive European train network is safe, Congratulations! chosen the perfect You’ve travel to way through Dear Eurail Pass traveler, of Eurail Pass Eurail of Welcome to the world to the world Welcome

Eurail Pass - Essential information Eurail Pass - Essential information

Please read the following very carefully to ensure a smooth and pleasant Eurail Pass experience

What travel documents will I need? Aside from the ticket and Pass Cover with the Travel Report that together make up your Eurail Pass, you will need a valid passport. Depending on your nationality, you may also need a visa to visit certain countries (find out at http://europa.eu/travel). Travel insurance is also strongly recommended – this is not included in your Pass!

How do I start using my Eurail Pass?

First, you must activate the ticket. This can be done by the travel agent you purchased the Pass from, but also at a ticket window in any European train station.

You must activate your Pass within 6 months after you buy it. The person activating your ticket will stamp the date in the activation box, and fill out your passport number and the first and last allowed days of travel. The first travel day can be the one on which the ticket is activated, or a later date – you choose. The last day will always correspond to the complete length of time the pass is valid for.

Once the ticket is activated, treat your Eurail Pass as carefully as cash (no refunds if it is lost or stolen!), and keep it clean and unmarked. You are only allowed to write in the Travel Report section of the Pass Cover and, if you have a Flexi Pass, in the Travel Calendar section on the ticket itself. Flexi Passes have a Travel Calendar printed directly on the ticket (see example below/on next page). If you have a Flexi Pass, please read the ‘Using the Flexi Pass’ section, page 11.

What is the Eurail Pass Cover for? The Pass Cover protects your activated Eurail ticket, which is stapled inside. It also includes the Travel Report form that you must present, together with the ticket, to ticket inspectors. Fill out your personal and ticket details before you start using your Pass, and fill out the journey details before you enter any new train, ferry or bus when using your Pass for transportation or a discount. 7 How often can I use my Eurail Pass? It depends on the type you have. Eurail Global Passes, valid for 23 countries, come in two sorts.

• The ‘Continuous’ Pass can be used as often as you want during the time period it is valid for.

• The ‘Flexi’ Pass can only be used for a specific number of travel days during the period of validity. Eurail Passes that only cover specific geographical areas (Eurail Select, Regional and One Country Passes) are all Flexi Passes.

Is my Eurail Pass valid for all trains and boats in Europe? Your Pass entitles you to transportation on all the national railways and shipping lines listed in your Eurail Pass Cover, and on some private railways listed in the ‘Information by Country’ section of this guide. Not included, however, are reservations

Eurail Pass - Essential information costs and surcharges required for overnight beds and seats on certain international and high-speed trains. For more information, see the ‘Seat & Bed Reservations’ box below and the ‘Costs & Surcharges’ table on the back of the Eurail Pass Map.

For free passage on international ferry routes, your Pass must be valid for the country of departure AND the country of arrival. For discounted passage, the Pass must be valid for the country of departure OR the country of arrival.

Seat and bed reservations

Certain trains – such as high-speed, international and night trains – usually require you to reserve a seat or a bed for an extra fee. Seats on such trains can be in high demand, especially to destinations such as , and , and during the July and August high season months in Europe. Furthermore, the number of seats allocated to Eurail Pass holders on these trains can be limited.

Advance booking is therefore highly recommended – preferably before you arrive in Europe (most trains can be booked up to 3 months in advance). Should seats for pass holders be sold out for a train you want, you’ll have to purchase a full-fare ticket. But you could also try a different day or time, or consider taking an alternative route. To find out whether a train requires reservations, consult your travel agent or the Eurail Timetable, enquire at a European railway station, or check a European railway website for example www.oebb.at

8 Eurail Pass - Essential information What if I need to travel through a country not covered by my Eurail Pass? If any portion of your journey goes through a country that is not covered by your Pass, you will need to buy a ticket for that leg of your journey. Do this at a ticket counter in advance, since tickets on the train will be more expensive.

How do I make seat and bed reservations? Before your trip, you can make reservations through the travel agent who sold you your Pass. In Europe, make reservations at a railway station ticket counter, or at Eurail Aid Offices Share your travel stories managed by the National www.myeurailtravel.com Railway Companies. These are usually located at the International ticket counters at the major train stations and at select airports (see Information by Country for locations, page 18).

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Using the Eurail Flexi Pass Using the Eurail Flexi Pass

If you have a Flexi Pass, please read the following carefully to make sure you use it properly

What’s the Travel Calendar on the Flexi Pass ticket for? Your Flexi Pass entitles you to a set number of travel days within a specific period of time. On any travel day, you can hop on and off as many trains as you like. But before you board your first train of the day, it is extremely important that you write the date in the Travel Calendar on your ticket. Not doing so is the same as traveling without a ticket, which means you will have to pay a full-fare ticket and may also risk a fine.

How do I fill in the Travel Calendar? Your Travel Calendar will have a day and month box for each of the travel days you are entitled to. Even if you already have a carefully planned schedule worked out, don’t fill in the whole calendar at once – you’ll lose all flexibility about when you can travel! As you start each travel day, write the day and month in the proper boxes under ‘1’, for the first travel day, under ‘2’ for the second, etc. (see example below). Do not do this in pencil: you must use blue or black ink! Also, don’t forget to fill out the journey details on your Travel Report before taking each train, ferry or bus on a travel day.

What if I make a mistake filling out the Travel Calendar? Be very careful and try not to – mistakes cannot be corrected, since an altered travel date could be interpreted as an attempt at fraud. You will have to enter the correct day in the next

Example of the Travel Calendar and activation These 2 dates need to be filled in for your pass to be valid.

Travel Calendar 11 How do I enter an overnight journey and save a travel day in my Flexi Pass Travel Calendar?

Depending on the hour of departure of the train chosen, there is a special Eurail Pass offer that could save you a travel day:

• If you are traveling on a direct night train (with no connections or layovers) that departs after 19.00h (7 pm) and arrives after 04.00h (4 am), you only need to use one day – the day of arrival. For instance, if you take the direct night train from Prague to Vienna that departs on August

Using the Eurail Flexi Pass 2nd at 23.18h, you only have to write August 3rd in the calendar. Please note that for such an overnight trip, your Pass must be valid on the day of departure and arrival (see Conditions of Use, article 8, page 38).

• If your train departs before 19.00h (7 pm), you need to use two travel days (fill in the day of departure in one set of boxes and the day of arrival in the next).

• When travelling by night ferry, you only have to use one travel day. You may fill in either the day of departure or arrival on your travel calendar.

Please note that for all overnights trips your Eurail Pass must be valid on the day of departure and arrival (Conditions of Use, article 8).

box, which means you ‘lose’ one travel day. In case you make a mistake, you can have your Pass replaced for €30 (or the equivalent in local currency) at the nearest Eurail Aid Office (see Information by Country section, page 18).

Does my Eurail Pass entitle me to anything else?

Yes – to a great range of special benefits, including free or discounted transportation on European buses and ferries. See the Information by Country section for details. When making use of these benefits, keep the following points in mind.

• You may only make use of free transportation on a travel day that you have written on your ticket.

• Discounted travel does not require use of a travel day. You can take advantage of this at any time (even if you have used all your travel days) as long as the journey takes place before the last day of the overall validity. 12 Discover the trains Discover the trains

The European trains have their own individuality; they are different in style, use different technology and the onboard experience differs the moment you cross a border. They come in all models, comfort levels and the speed is dependant on the train type What they have in common? They allow you great insight into a destination, running through country and city, crossing gorges peering into a nations backyards

Local trains Easy, relaxed and intimate – that sums up the atmosphere of the countless local trains that you will find throughout Europe. Some of them only have 2nd class cars. Nowhere else will you get a better feel for the local people and European life than on these trains that weave their way from town to town, taking the locals to work, market or play.

Express trains Domestic and international express trains make fewer stops, and get you to your destination more quickly than local trains. These are commonly called InterCity (IC) or EuroCity (EC) trains. These trains sometimes require a seat reservation.

High-speed trains Want to cover a long distance really fast, or as luxuriously as possible? There are many high-speed services that criss-cross Europe – all of them with comfortable 1st and 2nd class cars and catering services. Seat reservations are usually required, and additional costs must be paid. Sometimes they travel at speeds of up to 200mph

Legendary scenic rail routes Europe is bursting with picturesque scenery that can be enjoyed from any type of train. But there are numerous train routes that are legendary for the magnificent vistas they pass through. Eurail Passes are valid for many of them, or entitle you to a discount. Reservations are sometimes required – they are always highly recommended. See the back of the Eurail Pass Map for a sample of Europe’s most scenic routes.

Overnight/Night trains Night trains run between many of Europe’s major cities, and offer a variety of sleeping accommodations for different budgets. It’s a unique experience to arrive rested and ready-to- go in a brand new country early in the morning. A night train can also save you money, since the supplement you pay can cost less than a hotel room, depending on the accommodation you choose. Some overnight trains offer reclining seats (generally only 2nd class), which have the least expensive surcharge. The majority offer standard couchettes as well as more luxurious 13 sleepers, with the required supplement rising accordingly in price.

Couchettes are compartments with four open bunks in 1st class and four or six open bunks in 2nd class. These are shared with other passengers of both sexes, and people generally sleep in their day clothes. Wash basins and toilets facilities are at the end of each train car corridor. A sheet, blanket and pillow are provided. Sleepers offer more comfort and privacy,

Discover the trains accommodating one or two passengers in 1st class, and two or three in 2nd class. They usually have a private wash basin and are allocated exclusively for either men or women, unless your party occupies all the beds in the compartment. Some night trains even offer deluxe sleeper compartments with a private toilet and shower. Reservations are always required.

To ensure that you have the best onboard experience, take a few sensible precautions: safely store your belongings and remember to lock the door of your cabin when you are inside.

Travel document collection

Border crossings and passport checks often take place on these trains in the middle of the night. It is therefore quite common before you go to sleep for the car attendant to collect your Eurail Pass and passport for border formalities, so you won’t have to be disturbed. This is standard procedure – your documents will be returned to you in the morning. Just double-check that the returned documents are indeed yours, and that they are all there.

14 © Archivio Ferrovie dello Stato Italiane Ferrovie © Archivio Eurail Pass - Practical Information Eurail Pass - Practical information

Assistance while traveling in Europe There are special Eurail Aid Offices in many major train stations where you can get information and assistance with, for instance, reservations. They are usually located at the International ticket counters. If your pass has been issued or activated incorrectly, do not use it! Instead, exchange it for a new one at a Eurail Aid office in a country that your Pass is valid in. You will find information on the location of the Eurail Aid offices in each country in the Information by Country section on page 18. Please note that the opening hours are subject to change.

1st or 2nd class Your class of travel depends on the type of Eurail Pass you have bought, and is indicated on your Pass ticket. If you have a 2nd class Pass and wish to travel 1st class on a particular journey, you will need to pay the price difference in advance at a ticket window. If you have a 1st class pass, you are not entitled to a refund if you travel in 2nd class. Some domestic trains do not have 1st class cars, and boat services do not generally offer a class distinction. At some major stations, there are special railway lounges that may be available to 1st class Pass holders: These are listed in the Information by Country section (page 18). Please note that railways have the right to change their policy on Pass holder access to these lounges without notice.

When and where’s my train? The Austrian Railway website (www.oebb.at), previously mentioned in Seat & Bed Reservations, is also a handy resource for checking train schedules, platform information and more in advance. It covers all of Europe, including small towns and international connections, and you can print out the schedules you need. Remember that European time is given using the 24-hour clock: after 12:00 noon comes 13:00 (1pm), 14:00 (2pm) etc., up to 24:00 (midnight).

You’ll find departure schedules and platform information in all train stations, ranging from posters (departures on yellow paper, arrivals on white) boards providing up-to-the-minute information. Larger stations almost always have a staffed information counter as well. On the platforms themselves, there are also usually displays confirming the next train’s departure time and destination.

Timetable App by Railteam: Download for free the Railteam mobile app to your iPhone/ Android/Blackberry or other mobile phones- see www.railteam.eu for more details. 15 © Archivio Ferrovie dello Stato Italiane Ferrovie © Archivio Big city, many stations! Most larger cities have multiple train stations, and trains do not always stop at all of them. If you want to arrive at a specific station in a particular city, be sure to check that the train you want to take does stop there. And when heading on to a Share your travel stories new destination, double check www.myeurailtravel.com exactly which station you need to depart from, so you don’t go to the wrong one.

Are we there yet? Station stops are not always announced or may be announced in a foreign language that you do not understand. Take note of

Eurail Pass - Practical Information your scheduled arrival time and the names of the stations before your stop so you will be prepared to exit the train when it arrives at your destination. Station names are usually clearly visible on platforms, but you can always ask the conductor or a fellow passenger if you are not sure.

Getting on the right train (and staying on it)!

Ready to board? If you’ve made a reservation, you’ll find the car and seat number printed on the ticket. Some platforms feature a poster indicating exactly where specific cars stop on the platform. Be ready to board the train the minute it arrives; station stops are often very short. You can see if a car is 1st or 2nd class by the numbers posted near the train door or window (some trains have both classes in one car). Also keep in mind that trains are sometimes split in the middle of a journey, and continue on to different destinations. Pay close attention to the destination displays, where this will be indicated, and to any car numbers you see near exterior or interior doors. Before splitting, the conductor will announce which cars are going where.

Food on board Many long-distance and high-speed trains have full-service restaurant cars offering breakfast, lunch and dinner. On express trains, there are sometimes buffet and bar cars that sell light meals throughout the trip, and vendors who pass through the carriages selling snacks and beverages. Food service is not very common on local domestic trains. If you want to know if your train has a buffet or restaurant car, ask at the station. And of course you can always take your own picnic meal!

16 Eurail Pass - Practical Information Money You’ll find many ATMs affiliated with Plus (Visa) and Cirrus (MasterCard) where you can regularly get cash for daily expenses. Bring a credit and/or debit card, and enough cash in the currency of the country you’re arriving in for a day or so as an emergency backup. Make sure this is mostly in small- denomination bills ($50 equivalent or less) as larger bills aren’t always accepted in certain outlets and trains. For an overview of Eurail-participating countries that have the Euro as currency, see the back of your Eurail Pass Map.

Luggage Since you’ll be carrying or wheeling this around for most of your trip, we recommend that you travel light! Depending on the type of train, you’ll find luggage racks above the seats and/or at the end of the car. Do keep an eye on your luggage, since railways cannot be held responsible for lost or stolen bags. Most major train stations offer storage facilities or coin-operated lockers for luggage.

Safety Train stations can be busy, exciting and sometimes even overwhelming places. In Europe, they are generally quite safe, but those with a lot of tourist traffic will sometimes draw thieves and pickpockets. Be especially alert in stations and on trains going to or from an airport, and always keep a close eye on your valuables!

17 Information by country

Here you will find country-specific information that is useful for your Eurail Pass journey, including airport links to the main city centers, Eurail Aid Offices and extra Pass benefits. These benefits can usually be arranged on the spot.

For some benefits, mainly international shipping lines, advance booking is possible. On the following pages you will find the necessary contact details for making reservations with the benefit

Information by country partner concerned (phone number, email address or website). Please note that benefits are subject to change: before booking or buying a ticket, confirm that the company honors the discount.

Multiple countries

MP3 Audio City Guides 15% discount on over 300 audio city guides at All Audio Guides. To claim your discount and get your private city guide enter code: Eurail12 on www.allaudioguides.com/eurail.php

Trustive Mobile Internet Access 20% discount on seamless WiFi internet access at 300,000 pre- mium hotspots in 130 countries. Visit: http://trustive.com/hotspots/ to check Trustive‘s WiFi coverage at your next destination. To claim your discount visit www.trustive.com/eurail2012.

Meininger hotels 10% discount if you book directly with Meininger at A Pass valid in Austria is valid with www.meininger-hotels.com the national ÖBB • Located in Wien and Salzburg. All- (www.oebb.at) and is also valid on you-can-eat breakfast is available. the railway lines operated by ROeEE/ Free WiFi in the lobby. Contact: Raaberbahn (www.gysev.hu) [email protected] or +49(0)30 6663 6100

Blue Danube Schiffahrt 20% discount; www.ddsg-blue-danube.at ÖBB Intercitybus (1st and • Sightseeing boat trips in Vienna and 2nd class) free transportation; Wachau www.oebb.at BSB, SBS and ÖBB 50% discount; • Graz-Klagenfurt: reservation www.bsb-online.com recommended • Boat crossings on Lake Constance • Klagenfurt/Villach -Venezia Mestre (Bodensee) from May to October & Venezia Tronchetto (included if Donauschiffahrt Wurm+Köck your Pass is valid in both Austria • Deggendorf: Festplatz, Eginger and Italy; supplements are required) Strasse • Linz; dock Würm+Köck, Donaupark Untere Donaulände Aid Offices See for details Innsbruck Hauptbahnhof Mon-Fri: 9:00am - 6:00pm Salzburg Hauptbahnhof (Lounge) 18 Daily: 8:30am - 6:00pm Information by country Reisebüro am Bahnhof Wien Westbahnhof (Vienna) Airport links Monday-Friday: 9:00am - 6:00pm S o fi :a from the airport there are bus- Saturday: 9:00am - 12:00noon ses to the Sofi a central railway station Wien Meidling (Vienna) (bus 84 and 284). Eurail passes are Mon-Fri: 8:00am - 6:00pm not valid.

Airport links Vienna: from the international airport Vienna Schwechat (VIE) there are connections to Wien-Nord, Wien- A Pass valid in Croatia is valid with Mitte (Eurail Passes are valid on S- the national railway company HZ Bahn, not on CAT) and to Wien-West, Putnicki prijevoz (www.hznet.hr). Wien-Meidling (VAL,Vienna Airport Lines, bus every 30 minutes, Eurail Passes are not valid) Croatia hotels 20% discount in hotels Porin (Zagreb), Dora (Zagreb), Mursa (Osijek) and hotel Zeljeznicar (Split); www.croatia-express.com. Bookings via [email protected]. Discount upon presentation of your A Pass valid in Belgium is valid with Eurail Pass, when paying the hotel. the national railway company NMBS/ SNCB (www.b-rail.be).

Eurostar • St Pancras- Midi See for details

HUSA-Hotels Share your travel stories See Spain for details www.myeurailtravel.com

A i d O f fi c e Gare de Bruxelles-Midi (Brussels) Monday-Friday: 8:00am - 8:00pm A i d O f fi c e Saturday, Sunday and holidays: Zagreb Glavi Kolodvor (main 9:00am - 4:30pm railway station) Daily: 0:00am - 11:59pm

Airport links Brussels: the main airport is Brussels Airport links Nationaal Airport. From the airport there Zagreb: from the airport there are are connections to Brussels North, 1 - 2 buses per hour to the city bus Central, Midi (Train, every 20 minutes) terminal. Eurail passes are not valid. and to many other destinations.

Czech Republic A Pass valid in the is A Pass valid in Bulgaria is valid with valid with the national railway com- the national railway company BDZ pany CD (www.cd.cz). (www.bdz.bg). 19 CD lounges • Arriva Holders of a 1st class have • DSB S-Tog free access to the CD lounges lo- • DSB-First cated in several railway stations.

Color Line Expressbus Nürnberg - Praha • Hirtshals-Kristiansand See Germany for details • Hirtshals-Larvik See for details DFDS Seaways 25% discount on all Hertz Rent a Car 7% discount. categories except Commodore class Located at the main station of Praha, • -Oslo

Information by country Brno, Ostrava, Ostrava-Svinov and reservations: www.dfdsseaways. Olomouc. Details at www.cd.cz/cd- com/railpass (subject to availability) bonus, go to advantages and search Scandlines free transportation for for Hertz. Please fill out a form in train passengers; www.scandlines.de order to obtain the discount. • Helsingør-Helsingborg • Puttgarden-Rødby Færge

Orea Hotels Up to 20% discount upon presentation of your Jernbane museum 25% dis- Pass. Phone +420 800 12 00 12; count; www.jernbanemuseum.dk www.orea.cz Danish railway museum in Odense

Prague Castle 20% discount Nordjyske Jernbaner for the ‘Full Visit‘; www.hrad.cz (Private railway) 50% discount Railway Museum 20% discount. • Frederikshavn-Skagen Museum located at Luzná u • Hirtshals-Hjørring Rkovníka; www.cdmuzeum.cz For more benefits in the Czech DSB lounges Republic see www.cd.cz/cdbonus Holders of a 1st class rail pass have free access to the DSB lounges located in Århus, Copenhagen and Odense. Aid Office Praha Hlavní nádraží (Prague main Station) Aid Office International booking offices (signed Central Station København by a dark blue colour) (Copenhagen) Daily: 03:25am - 00:35am Daily: 9:30am - 6:00pm

Airport links Airport links Prague: from the airport there are Copenhagen: the main airport is connections to the main station Copenhagen Kastrup. From the Praha Hlavní nádraží , by Airport airport there are connections to Express Bus AE. Eurail Passes are København H (Train every 10 min- not valid on this bus. utes), Malmö (Train every 20 minutes) and to many other destinations.

Denmark A Pass valid in is valid with the national railway company DSB A Pass valid in Finland is valid with (www..dk) and with the following the national railway company VR 20 private railway companies: (www.vr.fi). Information by country Tikkurila railway station. Eurail passes Finnlines 30% discount on are not valid. regular passenger fares (cabins, port tax and meals excluded) • Gdynia-Helsinki • Helsinki-Travemünde • Helsinki-Rostock France Information, reservations and online A Pass valid in France is valid with bookings: www.finnlines.com or call the national railway company SNCF Germany +49 45 028 0543 or Swe- (www..com and www.voyages- den +46 771 340 940. Show your sncf.com). It is then also valid for Eurail Pass at check-in. travel between France and Basel, Ge- Tallink Silja Oy 40% low season neva (), Port Bou (Spain) discount; 20% high season discount; and Ventimiglia (Italy). www.tallinksilja.com • Helsinki-Stockholm via Mariehamn • Helsinki-Tallinn Bateaux Parisiens 50% dis- • Stockholm-Turku via Mariehamn or count; www.bateauxparisiens.com Långnäs Seine river excursions Discounts are granted on the cabin cat- Irish Ferries 30% discount; egory C-A, on Helsinki-Tallin route from www.irishferries.com deck/star class. Port taxes are extra. • Cherbourg-Rosslare (February to Finland +358(0)600 15700; December)* +46(0)822 2140 • Roscoff-Rosslare (May to Viking Line Special price for Pass September)* holders; www.vikingline.fi *No daily sailings, reservation com- • Turku/Helsinki-Stockholm (via pulsory. Åland) France +33(0)233 234 444; Ireland +353(0)818 300 400

Railway Museums free admission Admission with a discount • Hyvinkää: www.rautatie.org • France Miniature Parc in Elancourt; Hyvinkäänkatu 9, www.franceminiature.com tel +358 (0) 3072 5241 • Grévin Wax Museum in : • Jokioinen: www.jokioisten- 20% off (www.grevin.com) museorautatie.fi; a narrow-gauge railway of 14 kilometers. At the station of Minkiö there is a museum. Chemins de Fer Corse (open June - mid August) 50% discount; www.trainstouristiques-ter.com • All train journeys in Corsica Veljekset Salmela free bus transportation (upon presentation of • London St Pancras-Lille-Paris Nord Eurail Pass) For details see Great Britain • Kemi / Tornio-Haparanda

SNCF Bus free transportation Aid Office • Digne-St Auban Railway station Helsinki • Digne-Veynes Mon-Fri: 10:00am - 5:00pm • Lyon-Chambéry-Torino • Canfranc-Oloron

Airport links Helsinki: from the airport there are Aid Offices buses every 10 minutes to the railway Gare de Marseille St. Charles station (bus 615). Bus 61 goes to Daily: 6:00am - 10:00pm 21 Gare de Nice-Ville • Passau; dock no. 11, Mon-Sat: 8:00am - 8:30pm Fritz-Schäffer-Promenade Sun: 8:30am - 5:30pm Finnlines Gare de Paris-Lyon • Gdynia-Rostock Mon-Fri: 8:00am - 8:00pm • Helsinki-Travemünde Gare de Paris-Nord • Helsinki-Rostock Mon-Fri: 8:00am - 8:00pm • Malmö-Travemünde: 20% discount Sat-Sun: 9:00am - 8:00pm See Finland for details. Gare de Paris-St. Lazare KD-German Rhine Line free trans- Mon-Fri: 7:30am - 8:00pm portation; www.k-d.de Sat-Sun: 9:30am - 7:30pm Free sailings on boats operated by Aéroport Charles de Gaulle ‘KD German Rhine Line‘ making

Information by country (Paris CDG Airport) trips on the Rhine between Köln and Terminal 1 RER Station Bureau SNCF Mainz and on the river Mosel be- Mon-Fri: 6:30am - 8:00pm tween Koblenz and Cochem (except Sat: 8:00am - 3:00pm on boats making cruises of several Sun: 10:00am - 5:00pm days between Basel and Rotterdam or Trier and Koblenz). Scandlines free transportation for Airport links train passengers; www.scandlines.de Paris: from the main airport Airport • Puttgarden-Rødby Færge Charles de Gaulle there are connec- tions to Paris Nord (RER Line B) and many other destinations. Lyon St. Exupéry: from the airport there is a tram link to Lyon Part Dieu (Rhônexpress, every 15 minutes - Eurail Passes not valid)

Share your travel stories www.myeurailtravel.com Germany A Pass valid in Germany is valid with the national railway company DB (www.bahn.de) and is also valid for travel from Germany to the stations Europabus 20% discount; of Basel Bad Bf (Switzerland) and www.romanticroadcoach.de Salzburg Hbf (Austria). For the validity on the EB 190/190A Roman- of your Eurail Pass on trains operated tische Strasse (May to October): by private railway companies please Frankfurt/M - Rothenburg ob der refer to www.eurailgroup.org/ger- Tauber - Augsburg - München/Füs- manrailways.aspx sen. Reservation strongly recom- mended via incoming@touring-travel. de or Touring Tours & Travel by phone BSB, SBS and ÖBB 50% +49 (0)69 719 126 261 or fax +49 discount; www.bsb-online.com (0)69 719 126 156 • Boat crossings on Lake Constance Expressbus Nürnberg - Praha (Bodensee) from May to October 6 times a day, travel time 3 hours 50 Donauschiffahrt Wurm+Köck min (timetables at www.cd.cz and 7.5% discount on sailings on river www.bahn.de). Pass holders with Danube (only for boat trips without a Pass valid in Germany AND the additional services (like a buffet or an Czech Republic need a reservation overnight stay etc.). Advance reserva- only (regular reservation fee). Pass tion is possible; Tel: +49 851 929 292 holders with a Pass valid ONLY in or [email protected]); Germany OR the Czech Republic 22 www.donauschiffahrt.de need a reservation and a ticket for Information by country the section not covered by the pass. Tickets and reservations are available S-Bahn at railway ticket windows in Germany Free transportation on the S-Bahn in and in Praha. major German cities. S-Bahn can be Free bus to Outlet Villages in recognized by the logo; White S on a Wertheim & Ingolstadt Free bus green background. transfer on the exclusive ‘Shop- Zugspitzbahn 10% discount; ping Express Bus’. Buses run from www.zugspitze.de Frankfurt Central Station to Wertheim • mountain railroad Garmisch-Parten- and from Munich Central Station to kirchen - Grainau - Zugspitzplatt and Ingolstadt. on some cable cars in the summit area • Frankfurt - Wertheim Village (Monday to Saturday): Bus departs at 9h30 from Frankfurt Main train Aid Offices station (from bus-stop ‘Roman- For general train information: tische Straße’ - take the south exit phone: + 49 1805 99 66 33 internet: towards coach parking which is www.bahn.com/international opposite Mannheimerstrasse 15) Reisezentrum Berlin Hauptbahn- OR 10h00 Westin Grand Hotel (next hof (Central Station) to the underground station of ‘Kon- Daily: 6:00am - 10:00pm stablerwache‘). Departure back EurAide Berlin Central Station to Frankfurt: 15h00. www.coach. Reisezentrum (lower level) wertheimvillage.com Mon-Fri: 11:00am - 8:00pm • Munich - Ingolstadt Village (Thurs- (in Summer extended hours) day & Saturday only): Bus departs Closed January and February at 09h30 from Munich Main train Reisezentrum Köln Central station (opposite the Karstadt Station () Department Store) OR 10h00 from Mon-Fri: 6:00am - 10:00pm Westin Hotel Grand Munich Sat-Sun: 7:00am - 9:00pm (Arabellastrasse 6. Departure Reisezentrum Dresden Central back to Munich: 16h00. Station www.coach.ingolstadtvillage.com Mon-Fri: 6:00am - 9:00pm Sat-Sun: 7:00am - 9:00pm Reisezentrum Frankfurt am Hard Rock Cafe München Main Central Station (Frankfurt Location: Munich, Platzl 1 - City Central Station) center/across Hofbräuhaus, Mon-Fri: 6:00am - 10:00pm Phone: +49 (0)89 242 949 0; Sat-Sun: 7:00am - 10:00pm www.hardrock.com/munich Reisezentren Frankfurt Flughafen Show your Eurail Pass at Hard Rock Fernbahnhof UND Regionalbahn- Cafe Munich and receive either a com- hof (Frankfurt Airport Long Distance plimentary Hot Fudge Sundae with any AND Regional railway stations) main meal purchased in the cafe or a Daily: 6:00am - 10:00pm complimentary gift in the rock shop Reisezentrum Hamburg Central with every purchase over 30€. Station Mon-Fri: 6:00am - 9:30pm Sat-Sun: 8:00am - 9:00pm Meininger hotels Reisezentrum Hannover Central 10% discount if you book directly Station with Meininger at Mon-Fri: 6:00am - 9:30pm www.meininger-hotels.com Sat-Sun: 8:00am - 9:30pm Located in Berlin, Frankfurt, Munich, Reisezentrum Heidelberg Central Cologne and Hamburg. All-you-can- Station eat breakfast is available. Free WiFi Mon-Fri: 8:00am - 7:00pm in the lobby. Contact: Sat+Sun: 10:00am - 6:00pm [email protected] or Reisezentrum Leipzig Central +49(0)30 6663 6100 Station 23 Mon-Fri: 6:30am - 10:00pm trains and S-Bahn, every 10 to 15 Sat+Sun: 7:00am - 10:00pm minutes). The airport is also directly Reisezentrum München Central linked to the long-distance ICE/IC Station (Munich Central Station) network. Daily: 7:00am - 9:00pm Leipzig/Halle: from the airport EurAide München Central Station there are connections to Leipzig Hbf, (Munich) Reisezentrum Halle(S) Hbf and to other destinations Mon-Fri: 11:00am - 7:00pm (regional trains, every 30 minutes). (in Summer extended hours) Munich: from the main airport Closed January and February Munich F.J.Strauss there are connec- München Flughafen-Airport tions to München Hbf and to many (Munich Airport) other regional destinations by train

Information by country DB Counter in Terminal 1 (S-Bahn, every 10 minutes). Daily: 7:30am - 10:00pm : from the main airport Reisezentrum Stuttgart Central Stuttgart Echterdingen there are con- Station nections to Stuttgart Hbf and to many Daily: 6.00am - 10:00pm other regional destinations by train (S-Bahn, every 10-20 minutes).

Airport links Berlin: the main airports are Berlin Te- gel (TXL) and Berlin Schönefeld (SXF). From Tegel Airport there is a frequent Great Britain bus service to Berlin Central Station (bus TXL - rail passes or rail tickets are A i d O f fi c e s not valid on the buses). From Schöne- Rail Europe Travel Center feld airport there are train connec- British Columbia House tions to Berlin Hauptbahnhof (Central 1 Lower Regent street (Lower) Station) and many other city and London SW1Y 4XT regional destinations (S-Bahn (every Mon-Fri: 10.00am - 6:00pm 20 minutes) and Regional-Express/ Sat: 10:00am - 5:00pm Regionalbahn (every 30 minutes). German Rail UK Booking Centre Hamburg: from the airport there are Surbiton KT6 6UB connections to Hamburg Hbf by train Tel.: 08718 808 066 (S-Bahn, every 10 minutes). Mon-Fri: 9.00am - 8.00pm Cologne - Köln/Bonn Apt: from Sat+Sun: 9.00am - 1.00pm the airport there are connections to Köln Hbf (Train: Regional-Express and S-Bahn, every 20 minutes) and Eurostar: special Pass Bonn Hbf (Bus: Express Service SB holder fares. Pass holders fares are 60, every 30 to 60 minutes - Eurail exchangeable once before depar- passes not valid). ture (non-exchangeable fares can Hannover: from the main airport sometimes be cheaper then Pass Hannover Langenhagen there are holder fares). All fares are subject connections to Hannover Hbf by train to availability, bookings at www. (S-Bahn, every 30 minutes). eurostar.com, +44(0)123 361 7575 or Dresden: from the airport there are +33(0)892 353 539 connections to Dresden Hbf. Train • London St Pancras-Brussels Midi (S-Bahn, every 30 minutes). • London St Pacras- Lille-Paris Nord Düsseldorf: from the airport there are connections by train (S-Bahn, every 20 minutes) to Düsseldorf Hbf and to many other destinations. Frankfurt: from Frankfurt Rhein/ Main airport there are train connec- A Pass valid in Greece is valid with tions to Frankfurt am Main Hbf and the national railway company TRAIN- 24 to many other destinations (regional OSE (www..gr). Information by country available. Passenger‘s check-in at the Attica Group (Eurail Mem- New port. ber): Domestic routes by Blue Terminal Station ANCONA: Via Luigi Star Ferries 30% discount provided Einaudi, Zona Mandracchio. you have already realized a crossing Check-in at Terminal Station and then in the Adriatic Sea with Superfast take shuttle bus no. 20 (FREE) to the Ferries or ANEK Lines (via Ancona); port for embarkation! www.bluestarferries.com Attica Group (Eurail Member): • Piraeus - Cyclades Superfast Ferries Free air seats/ • Piraeus - Dodecanese dormitories for 1st class Pass holders, • Rafina - Cyclades free deck passage for 2nd class Pass Reservations: +30 210 891 9800 or holders with a Pass valid in Greece [email protected] AND Italy; www.superfast.com Attica Group (Eurail Member): • Bari-Corfu (sailings during summer Heraklion route jointly operated period only) by Superfast Ferries and ANEK • Bari-Igoumenitsa Lines 30% discount only if you have • Bari-Patras already realized a crossing in the Seasonal surcharge: June and Adriatic Sea with Superfast Ferries September € 10 per person; July and or ANEK Lines (via Ancona); August € 20 per person. Port taxes € www.superfast.com; 7 per passenger, per embarkation. A www.anek-superfast.com fuel surcharge may apply. Check-in • Piraeus - Heraklion (Crete) time 2 hours. Reservations: +30 210 891 9800; If your Pass is valid in Greece only, +30 210 891 9700 or you can get 30% discount. [email protected] Italy +39 080 528 2828 Attica Group (Eurail Member): [email protected] International routes jointly oper- Greece +30 210 891 9130 ated by Superfast Ferries and [email protected] ANEK Lines Free air seats/dormito- Online bookings on www.superfast. ries for 1st class Pass holders, free com (=> partnerships => Train & deck passage for 2nd class Pass Ferry). holders with a Pass valid in Greece New terminal Station PATRAS: South AND Italy; www.superfast.com; port, Akti Dymeon. A shuttle bus www.anek-superfast.com service between the New and the Old • Ancona-Igoumenitsa port (TRAINOSE railway station) is • Ancona-Patras available. Passenger‘s check-in at the Seasonal surcharge: June and New port. September € 10 per person; July and Terminal Station BARI: Stazione August € 20 per person. Port taxes € Marittima Porto, 6, Corso Antonio 7 per passenger, per embarkation. A de Tulio fuel surcharge may apply. Check-in HML, service operated by time 2 hours. Endeavor Lines If your Pass is valid in Greece or Italy • Patras-Brindisi, extra stops at Corfu only, you can get 30% discount. & Cefalonia in the summer. Italy +39 071 202 033-4; In high season (15/06-15/09) 30% +39 071 207 0218 (booth); discount on all categories (except the [email protected] luxury cabin); Outside the high sea- Greece +30 210 891 9130 son 50% discount. Information and [email protected] booking: Brindisi +39 0831 528 531, Online bookings on www.superfast. Email: [email protected] and Rome +39 06 com (=> partnerships => Train & 4740141, Email: [email protected] Ferry). Ionian Travel 20% discount New terminal Station PATRAS: South • Day cruise from Athens to the port, Akti Dymeon. A shuttle bus islands of Aegina, Poros and Hydra; service between the New and the Old including lunch. port (TRAINOSE railway station) is Booking: Ionian Travel, 4, Pireos str. 25 (1st floor), Athens Tel: +30 210 523 4774; Airport links email: [email protected]. Athens: from the main airport Athens Minoan Lines Domestic 30% dis- E.Venizelos there is a train every hour count only if you have already realized to Athens Central Railway Station (or reserved) a crossing in the Adriatic (change at Ano Liossia station) and to Sea with Minoan Lines. Information Kiato New Railway Station (directly) and reservations: Piraeus, Greece tel: +30 210 4145700, email: TRAINOSE lounges [email protected]); www.minoan.gr Holders of a 1st class Eurail Pass • Corfu-Igoumenitsa have free access to the TRAINOSE • Igoumenitsa-Patras lounges located Athens and Larissa.

Information by country • Corfu-Patras • Heraklion-Piraeus Minoan Lines International Free air-type seats for 1st class Pass hold- ers, free deck passage for 2nd class Pass holders with a Pass valid in A Pass valid in Hungary is valid Greece AND Italy.; www.minoan.gr with the national railway company • Patras/Corfu/Igoumenitsa-Venice MÁV-START (www.mav-start.hu) • Patras/Igoumenitsa-Ancona and is also valid on the railway lines Seasonal surcharge: June/Septem- operated by GySEV/Raaberbahn ber: € 10, July/August: € 20. Port (www.gysev.hu) Taxes: € 7. Fuel surcharge may apply. Check-in time 2 hours. For more information: Hungarian Heritage Railway Italy, Ancona tel: +39 071 201708, Park 50% discount on the entrance email: [email protected] fee for the Hungarian Heritage Italy, Venice tel: +39 041 240 7150, Railway Park (seasonal opening email: [email protected] hours). The Park can be reached from Greece, Piraeus tel: +30 210 Budapest Nyugati Railway Station 4145700, email: [email protected] with Desiro trains running towards Esztergom. Passes accepted, no supplements. Address: Tatai út 95, Athens railway museum 1142 Budapest, phone +36 1238 free admission 0558. www.mavnosztalgia.hu or Daily (except Mondays) 9:00am - www.vasuttortenetipark.hu 1:00pm + Wednesdays from 5:00pm - 8:00pm; 4, Siokou street, Athens Aid Office 16 József Attila Street, Budapest Ionian travel in Athens 1051 (V. district), 15% discount Mon - Fri: 9:00am - 6:00pm • Athens sightseeing tour • Certain hotels in Athens • One day excursion to Delfi or Epidaurus (lunch included) Booking: Ionian Travel, 4, Pireos str. (1st floor), Athens Tel: +30 210 523 4774; email: [email protected].

Aid Office Share your travel stories Hellenic Railways Travel agency 6, www.myeurailtravel.com Sina Street Athens 26 Mon-Sat: 8:00am - 3:00pm Information by country Mon - Fri 9:00am - 5:00pm Airport links Sat 9:00am - 12:30pm Budapest: from the main airport Budapest Liszt Ferenc Airport there are direct connections from Terminal Airport links 1 to Budapest Nyugati (train every 15 : from the airport Airlink buses minutes) and other destinations. go to Heuston and Connolly railway station (bus 748). Eurail passes are not valid. I : Sydenham railway station is next to the airport. Ireland A Pass valid in Ireland is valid with Irish Rail/Iarnród Éireann, the national railway company of the (www.irishrail.com) and with Italy Translink NI Railways, the national A Pass valid in Italy is valid the railway company of national railway company (www.translink.co.uk). (www.trenitalia.com).

Irish Ferries 30% discount; Attica Group (Eurail Mem- www.irishferries.com ber): International routes jointly • Cherbourg-Rosslare (February to operated by Superfast Ferries December)* and ANEK Lines • Dublin Ferryport-Holyhead • Ancona-Igoumenitsa • Pembroke-Rosslare • Ancona-Patras • Roscoff-Rosslare (May to see Greece for details September)* Attica Group (Eurail Member): *No daily sailings, reservation com- Superfast Ferries pulsory. • Bari-Corfu (sailings during summer France +33(0)233 234 444; period only) Ireland +353(0)818 300 400 • Bari-Igoumenitsa Stena Line 30% discount; • Bari-Patras www.stenaline.com See Greece for details • Fishguard-Rosslare: Express/ Grimaldi Lines 20% discount on Superferry official fares (port taxes, fixed dues • Dublin Port-Holyhead Superferry and special fares excluded); Stena Adventurer www.grimaldi-lines.com • Holyhead-Dun Loaghaire: HSS • Barcelona-Civitavecchia Daily, (High Speed Service) Summer only except Sundays. In summer daily • Cairnryan-Belfast: Superferry/HSS • Barcelona-Porto Torres (Sardinia) • Liverpool-Belfast (day service) Low season: twice a week; mid + 353 (0)8447 707070; season: three times a week; high in Ireland: 01204 7777 season: daily • Barcelona-Livorno 3 times a week • Civitavecchia-Tunis (Tunisia) once Aid Offices a week Rep. of Ireland: • Civitavecchia-Porto Torres (Sar- Irish Rail dinia) Low season: twice a week; Customer Information Centre mid season: three times a week; high season: daily Dublin 1 • Civitavecchia-Trapani once a week Mon - Sat 9:00am - 5:00pm • Livorno-Tangier (Morocco) once a Northern Ireland: week NIR Travel, Great Victoria Street • Palermo-Tunis (Tunisia) twice a Station, Belfast week 27 • Palermo-Salerno twice a week Museo Archeologico Nazionale and • Salerno-Tunis (Tunisia) twice a week the Monumental Rooms of the Biblio- • Trapani-Tunis (Tunisia) once a week teca Nazionale Marciana). Seasonal Buy your ticket on www.grimaldi- discount, please check if discount is lines.com and then fill in the form valid at the moment of your visit on EURAIL INTERRAIL. The discount will www.visitmuve.it, corporate partner- be refunded on your credit card ship section. Italy: +39 081 496 444; Fax +39 081 551 7716; email: [email protected] Aid Offices HML, service operated by Stazione Bari Centrale Endeavor Lines Daily: 7:30am - 8:00pm

Information by country • Patras-Brindisi, extra stops at Corfu Stazione Bologna Centrale & Cefalonia in the summer. Daily: 7:00am - 7:30pm In high season (15/06-15/09) 30% Stazione Firenze SMN (Florence) discount on all categories (except the Daily: 7:00am - 8:00pm luxury cabin); Outside the high sea- Stazione Genova PP son 50% discount. Information and Daily: 6:00am - 7:20pm booking: Brindisi +39 0831 528 531, Stazione Milano Centrale (Milan) Email: [email protected] and Rome +39 06 Daily: 6:00am - 9:00pm 4740141, Email: [email protected] Stazione Napoli Centrale (Naples) Minoan Lines International Daily: 6:15am - 9:00pm (Eurail Member) Stazione Pisa • Patras/Corfu/Igoumenitsa-Venice Daily: 6:00am - 9:00pm • Patras/Igoumenitsa-Ancona Stazione Roma Termini (Rome) See Greece for details. Daily: 6:33am - 10:05pm Stazione Torino PN (Turin) Daily: 6:00am - 9:00pm ÖBB Intercitybus (1st and Stazione Venezia Santa Lucia 2nd class) free transportation, reser- (Venice) vation recommended.; www.oebb.at Daily: 7:00am - 8:00pm • Klagenfurt/Villach-Venezia Mestre & Venezia Tronchetto (included if your Pass is valid in both Austria and Airport links Italy; supplements are required) Pisa: from the main airport Pisa SNCF Bus to France free trans- Galileo Galilei there are connections portation to Firenze SMN, Pisa Centrale and • Torino-Chambéry-Lyon many other destinations. Rome: from the airport Roma Fiumicino there are connections to Palazzo Strozzi, Firenze Roma Tiburtina/Ostiense (train every 20% discount on full-price exhibition 15 minutes- all passes are accepted) ticket and 10% discount on exhibition and Roma Termini (train every 30 catalogues for most exhibitions held minutes - only 1st class Passes are at the Piano Nobile of Palazzo Strozzi valid on the Leonardo Express.) (Firenze, Piazza Strozzi, tel +39 055 Milan: from the main airport Milan 2645155) www.palazzostrozzi.org Malpensa there are connections (Please ask for your discount when to Milano Centrale (Bus: Malpensa you purchase your ticket at the ticket Shuttle), Milano Bovisa/ Milano office or online) Cadorna (Express train Ferrovie Nord Venice Civic Museums Reduced Milano). Eurail passes are not valid in tickets at € 12 instead of €14, as well these connections.Twice a day, Frec- as fast access to avoid queues, to ciarossa Trenitalia trains go directly the Marciana Area Museums, located to/from Milano Centrale, Bologna, in the centre of Venice, at San Marco Firenze, Roma and Napoli. Eurail Square (Doge‘s Palace, Museo passes are accepted on these trains, 28 Correr - integrated itinerary with the reservation is compulsory. Information by country + 353 (0)8447 707070; in Ireland: 01204 7777

Luxembourg A i d O f fi c e s A Pass valid in is valid Schiphol Airport Railway station the national railway company CFL Daily: 6:30am - 9:00pm (www.cfl .lu). Trains only. Central Station Daily: 6:00am - 9:00pm

A i d O f fi c e Luxembourg Central Station Airport links Daily: 6:00am - 8:00pm Amsterdam: from the main airport Schiphol there are direct trains to Amsterdam Central every 10 Airport links minutes. It is also possible to take Luxembourg: from Findel airport the Fyra Airport City Center Train bus 9 and 16 go to the railway sta- which runs every 30 minutes. For tion. Eurail passes are not valid. this train, a supplement is required. From Schiphol there are direct trains to many other destinations in the and to Belgium, France and Germany. A Pass valid in Montenegro is valid NS Hispeed lounges the national railway company ZCG On the day of travel, holders of a 1st (www.zeljeznica.cg.yu). class reservation have free access to the NS Hispeed lounges. The lounges are located at the following railway stations: Amsterdam, Breda, Rotterdam and Schiphol. Lounges The Netherlands are open from 8am to 8pm on Mon- A Pass valid in the Netherlands is valid day to Friday and from 10am to 6pm with the national railway companies on Saturdays, Sundays and Public NS (www.ns.nl), NS Hispeed (www. holidays. nshighspeed.nl) and on the following private railway lines in the Netherlands: • Arriva • Connexxion • DB Regio Westfalen / Prignitzer Norway Eisenbahngesellschaft A Pass valid in Norway is valid with • DB Regiobahn / AVV the national railway company NSB • Eurobahn / Keolis (www.nsb.no) and also valid for • Synthus travel between Oslo and Gøteborg • Veolia (Sweden) and between Oslo and Stockholm (Sweden) in direct border crossing trains. DFDS Seaways 25% discount 1st class carriages are not available on all categories except Commodore in Norway; NSB offers Komfort class class to 1st class Pass Holders on most • IJmuiden-Newcastle trains. Seats are subject to availabil- reservations: www.dfdsseaways. ity. Advance reservation is not com- com/railpass (subject to availability) pulsory, but highly recommended. Stena Line 30% discount; When obtained locally, reservations www.stenaline.com are free for 1st class Pass holders. • Harwich-Hoek van Holland: Booking at NSB stations or NSB reservation compulsory Callsenter +47 81 500 888. 29 Color Line 50% discount on Airport links normal fares (not on reclining seats or Oslo: from the main airport Oslo meals); www.colorline.com Gardermoen there are connections to • Hirtshals-Kristiansand Oslo Sentral. Eurail Passes accepted • Hirtshals-Larvik on regional trains, but not on the Denmark +45 9956 2000; airport express train/Flytoget. From Norway +47 81 500 811 Moss Airport Rygge, free bus transfer DFDS Seaways 25% discount on all to Rygge station. From Rygge to Oslo categories except Commodore class NSB trains every hour. • Copenhagen-Oslo reservations: www.dfdsseaways.

Information by country com/railpass (subject to availability)

Poland Nettbus Møre AS 50% A Pass valid in is valid with discount. Tickets can be purchased the PKP dependent railway company: on the bus (cash payment). For PKP Intercity JSC (www.pkp.pl) and timetables see www.NSB.no. Buses valid with the following companies depart/arrive in Andalsnes bus sta- owned by local governments: tion, just behind the station building; • KM Koleje Mazowieckie www.nettbuss.no • Przewozy Regionalne (Regional • Ålesund-Åndalsnes bus services Services) Veøy Buss AS 50% discount (no reservation needed, tickets can be bought from the driver (cash pay- Finnlines ment).); www.veoy.no • Gdynia-Helsinki • Åndalsnes-Molde bus services • Gdynia-Rostock See Finland for details.

Airport links Warsaw: bus 175 City-Airport Link, every 15 minutes from the airport to Warszawa Centralna railway station. Eurail passes are not valid.

Share your travel stories PKP lounge www.myeurailtravel.com Holders of a 1st class rail pass have free access to the PKP lounge (Strefa VIP) at Warszawa Centralna.

Railway museum in Hamar free admission; www.norsk-jernbane- museum.no A Pass valid in Portugal is valid with The Flåm Railway 30% the national railway company CP discount (tickets can be purchased (www.cp.pt). at any station. No reservation needed for individuals); www.fl amsbana.no • Flåm-Myrdal Carristur; www.carristur.pt • Lisboa: A special €2 fare on board the Aerobus buses* between the A i d O f fi c e airport and railways stations of Ori- Central Station Oslo ente, Entrecampos, Sete Rios, Ros- 30 Mon-Fri: 8:00am - 3:00pm sio and Cais do Sodré, stopping at Information by country key points around the city. Tickets can be bought on the bus. • 25% discount on touristic bus tours in Porto, Braga, Coimbra and Lis- boa* by CARRISTUR. Tickets can be bought on the bus. A Pass valid in Romania is valid with * It is necessary to present a reserva- the national railway company CFR tion valid within 3 days before or after Calatori (www.cfrcalatori.ro). the date of the tour for one of the following trains: Alfa Pendular (AP), Intercidades (IC), Sud Expresso or Hotels in Romania Lusitânia. • Hotel Alexandros and Lotru Villa in Busteni: 30% discount from reception rates. The reservation has Oceanário 15% discount; to be made 15 days in advance via www.oceanario.pt www.hotel-alexandros.ro; • located near Lisboa Oriente railway telephone + 40 (0) 244 320 138; station fax +40 (0) 244 320 056 • Hotel Crowne Plaza in Bucharest: 20% discount from best available Serralves Museum in Porto rate on the official website www. 25% discount on entrance fees for crowneplaza.com/bucharest via both museum and garden. Free for [email protected] or by those under 18 years of age; telephone: + 40 (0) 212 240 034. www.serralves.pt • Hotel Europa in Eforie Nord: 30% discount from best available rate on the official website www.anahotels. Aid Offices ro; telephone +40 (0) 241 702 810 Estação de Santa Apolónia Lisboa (Lisbon) Daily: 6:15am - 10:30pm Romanian railway museum Estação de Porto Campanhã 50% discount; www.cenafer.ro (Oporto) • Bucuresti: Nord station, Str. Grivitei Daily: 7:15am - 00:30pm and from nr. 193 B, sect 1 1:30pm - 07:15pm

Aid Offices Airport links Bucuresti Nord Railway Station Lisbon: from the airport there are (Bucharest) connections to Lisboa, Cais do Wasteels Voyages Romania Sodre, Rossio, Oriente stations Mon-Fri: 8:00am - 7:00pm by Aerobus from Carristur - Eurail Sat: 8:00am - 2:00pm Passes holders are entitled to a Brasov Railway Station special fare * Wasteels Voyages Romania Porto: from the main airport Francis- Mon-Fri: 8:00am - 7:00pm co Sá Carneiro there are connections Sat: closed to Campanha station (by under- ground - Eurail Passes not valid). Airport links CP lounge Bucuresti: from Henri Coanda Two hours previous to departure or airport, bus 780 to Bucuresti Nord after arrival, holders of a 1st class railway station or bus 783 to Piata train reservation for the trains Alfa Victoriei, 800m from Bucuresti Nord Pendular (AP), Sud Expresso or railway station.Eurail passes are not Lusitânia have free access to the CP valid. lounge located in Lisboa Oriente. 31 AquaCity - Poprad: http:// www.aquacityresort.com/en/ 20% discount on all services + seasonal bonus. Applicable upon presenta- A Pass valid in Serbia is valid with the tion of the Eurail Pass. Reservation is national railway company ZS (www. recommended for accommodation. serbianrailways.com). Tel.: +421 52 78 51 111

Serbian Railway museum Mercure Bratislava Centrum: Free admission (6, Nemanjina Street, up to 25% on accommodation upon

Information by country Beograd) The museum is in the presentation Eurail Pass. main building of Tel :(+421)257277000 Mail: (Zeleznice Srbije), about 100 m from [email protected] Zabotova street 2 Belgrade‘s railway station Bratislava 1

A i d O f fi c e Golden Royal Boutique Beograd Railway Station hotel & SPA: Up to 25% discount (Belgrade) on services and accommodation. Daily: 0:00am - 12:00pm Applicable at the moment of payment upon presentation of Eurail Pass. On- line booking: http://www.goldenroyal. Airport links sk/en/ Vodná 8, 040 01 Košice Beograd: From Nikola Tesla airport, city bus 72 goes to the bus station Zeleni Venac (about 500m from Airport links Belgrade’s railway station) and mini- From Bratislava airport there is a bus line A1 goes to Slavija Square bus connection ( Bus 61) to the Main (via Belgrade’s railway station). Eurail Railway station passes are not valid.

A i d O f fi c e Bratislava (Hlavna Stanica) – Main Station Mon-Sun: from 7.15 am - 17.30 pm A Pass valid in Slovakia is valid with the national railway company ZSSK (www.slovakrail.sk).

Slovenia Cˇ iernohronská železnica: Up A Pass valid in is valid with to 50% discount. www.chz.sk/ the national railway company SZ Historic woodland railway line estab- (www.slo-zeleznice.si). lished in 1909 which operates vintage wooden passenger trains on a 14 km route: SZ Spa and hotel • Chvatimech (via) Cierny Balog - Laško Wellness Park and Vydrovská dolina. Zdravilišce Laško: http://www. Trains run on daily basis during the thermana.si/en/ summer season (May 1 – September • 20 % discount on the use of swim- 15) and on request for the rest of the ming pool, sauna and on both year (September 16 – April 30). Res- activities combined with lunch ervation recommended for special • 10 % discount on medical treat- groups. ment and related services 32 Thermana, Hotels and Resorts, Information by country Zdraviliška c. 4, Laško season: three times a week; high Tel: +386 (0) 34232300 or season: daily [email protected] • Barcelona-Tangier (Morocco) once Olimia Therme: 30% discount on a week the aqua park access • Barcelona-Livorno 3 times a week Address: Zdraviliška cesta 24, Buy your ticket on www.grimaldi- Podcetrtek lines.com and then fill in the form [email protected] EURAIL INTERRAIL. The discount will Hotel Park Ljubljana: 15% discount be refunded on your credit card www.hotelpark.si Italy: +39 081 496 444; Address: Tabor 9, Ljubljana; Fax +39 081 551 7716; +386 13002500 [email protected] email: [email protected] Bohinj Park hotel: 10% discount on aquapark access - swimming pool. Address: Triglavska cesta FEVE 50% discount (Tickets 17 Bohinjska Bistrica; available in FEVE stations. www.bohinj-park-hotel.si/eng/ Tel: +34 985 982 380); www.feve.es • Cartagena - Los Nietos • León - Bilbao Aid Office • Oviedo - Ferrol -Santander Ljubljana Railway Station • Santander - Bilbao Daily: 6:00am - 21:30pm • Local lines in Asturias, Galicia, Can- tabria, Vizcaya, León and Murcia tel. +34 985 982 380 Airport links FGC (Ferrocarrils de la Gener- Ljubljana: from Ljubljana Airport. There alitat de Catalunya) 50% discount is one bus per hour to the main railway (Tickets available in FGC stations); station. Eurail passes are not valid. www.fgc.net • Barcelona-Vallès • Cable line of Gelida-Cable line of Montserrat • Anoia-Llobregat Spain • Monistrol-Montserrat: rack line A Pass valid in Spain is valid with the • Nuria-Ribes de Fresser: rack line national railway company RENFE (www.renfe.com). HUSA-Hotels 10% discount; www.husa.es Balearia 20% discount on of- Discount on the best internet rate, not ficial seat fares; www.balearia.com in combination with other offers. • Various crossings between the Book at www.husa.es (click on ‘Iden- Balearic islands tification‘ (top right of the webpage) • Barcelona-Palma de Mallorca/ login: RAIL PASS, password: EURAIL- Ciutadella/Ibiza/Mahon INTERRAIL) or by tel. +34 902 100 • Denia-Ibiza/Formentera 710 (reference Eurail InterRail) • Palma de Mallorca-Valencia Tickets and reservations available in travel agencies or locally in Balearia Railway Museums 50% dis- offices or at +34 902 160 180. count www.museodelferrocarril.org Grimaldi Lines 20% discount (tickets available at the museum) on official fares (port taxes, fixed • Barcelona: Vilanova i la Geltru, dues and special fares excluded); Pl. Eduard Maristany s/n www.grimaldi-lines.com • Madrid: Paseo de las Delicias, 61 • Barcelona-Civitavecchia Daily, except Sundays. In summer daily • Barcelona-Porto Torres (Sardinia) RENFE bus Low season: twice a week; mid • Valencia 33 free transportation between Valencia reservation have free access to the Joaquín Sorolla and Valencia Nord Sala Club lounge located in several stations when you have a reservation main railway stations. for the AVE train SNCF Bus to France free transporta- tion • Canfranc-Oloron Sweden A Pass valid in Sweden is valid with Aid Offices the national railway company SJ International train information: (www.sj.se) and also valid on the fol- 902 243 402 (daily 7:00am - 11:00pm) lowing private railway lines:

Information by country Domestic train information: 902 320 • Direct SJ trains to and from Copen- 320 (daily 24h) hagen and Copenhagen Airport Estación Barcelona-Sants • Direct border crossing trains from Mon-Fri: 9:30am - 1:30pm and Göteborg and Stockholm to Oslo 3:30pm - 6:30pm • Arlanda Express Estación Barcelona-França • Arriva Mon-Fri: 8:00 am - 9:00pm • DSB First Estación Madrid-Chamartín • Inlandsbanan Daily: 8:30am - 9:00pm • JLT (local train services in Småland) Estación Sevilla-Santa Justa • Norrtåg (Seville) • Skånetrafiken Daily: 8:00am - 8:00pm • Tågkompaniet Estación Valencia-Joaquín • Värmlandstrafik (local train services Sorolla in Värmland) Mon-Fri: 8:00am - 8:00pm • Västtrafik (local train services in Saturdays (not Holidays): 8:00am - Western Sweden) 1:00pm • Veolia

Airport links Destination Gotland special Barcelona: from the main airport fare; www.destinationgotland.se Barcelona El Prat (T2) there are train • Nynäshamn-Visby connections to Barcelona Sants • Oskarshamn-Visby every 30 minutes. Free shuttle ‘Bus- Finnlines 20% discount on regular transit’ between the airport station passenger fares (cabins, port tax and and T1. meals excluded) Madrid: from the main airport Ma- • Malmö-Travemünde: 20% discount drid Barajas there are connections to Information, reservations and online Madrid N. Ministerios (). Eurail bookings: www.finnlines.com or call Passes are not valid. From the air- Germany +49 45 028 0543 or Swe- port’s T4 station there is a commuter den +46 771 340 940. Show your train to Madrid Chamartín, Sol and Eurail Pass at check-in. Atocha stations, every 30 minutes. Scandlines free transportation; Valencia: from the main airport www.scandlines.de Valencia Manises there are transfers • Helsingør-Helsingborg to Valencia Nord via metro Valencia. Tallink Silja Oy 40% low season Eurail Passes are not valid. discount; 20% high season discount; Málaga: from the main airport there • Helsinki-Stockholm via Mariehamn are train connections to Málaga María • Riga ()-Stockholm Zambrano every 30 minutes. • Tallinn ()-Stockholm • Stockholm-Turku via Mariehamn or Sala Club lounge Långnäs Two hours previous to departure, Discounts are granted on the cabin cat- holders of a Club, Business, Gran egory C-A, on Helsinki-Tallin route from 34 Clase or Preferente 1st class train deck/star class. Port taxes are extra. Information by country Finland +358(0)600 15700; (every 15 minutes) and to many other Sweden +46(0)822 2140 destinations. Viking Line Special price for Pass holders; www.vikingline.fi SJ lounges • Turku/Helsinki-Stockholm (via Åland) Holders of a 1st class rail pass have free access to the SJ lounges in Stockholm and Göteborg. Länstrafiken in Norrbotten free bus transportation • Haparanda-Luleå Veljekset Salmela free bus trans- portation (upon presentation of Eurail Switzerland Pass) A Pass valid in Switzerland is valid • Kemi / Tornio-Haparanda with the national railway company SBB (www.sbb.ch) and also valid with the following private transport Museum railway Smalsparet companies: 30% discount • BLS boat services on Lake Brienz • Hultsfred-Västervik and Lake Thun (www.bls.ch) Traffic in summer only (July-August); • BSG boat services on Lake Biel and www.smalsparet.se on the river Aare between Biel and Solothurn (www.bielersee.ch) • CGN boat services on Lake Geneva (www.cgn.ch) • LNM boat services on Lake Neuchâtel / Murten • SGV boat services on Lake Luzern • URh boat services on the river Rhine between Constance and Schaffhausen • ZSG boat services on Lake Zurich Share your travel stories www.myeurailtravel.com (www.zsg.ch) • AB Appenzeller Bahnen AG • ASM Aare Seeland mobil AG • BDWM Transport AG • BLS AG Sveriges Järnvägsmuseum • BLT Baselland Transport AG (Railway museums) 50% discount • CJ Chemins de Fer du Jura • Ängelholm • FART Regional lines Ticino, • Gävle including the Centovalli railway to Domodossola (Italy) • FB Forchbahn AG Aid Offices • FW Frauenfeld-Wil-Bahn AG Stockholm Central Station • LEB Chemins de Fer Lausanne- Mon-Sun: 10:00am - 8:00pm Echallens-Bercher Göteborg Central station • MBC Chemin de fer Bière-Apples- Mon-Fri: 10.00am - 6:00pm Morges Sat, Sun: 10.00am - 4:00pm • MOB Montreux Oberland Bernois Malmö Central station • MVR-cev Transports Montreux- Mon-Fri, Sun: 10.00am - 7.30pm Vevey-Riviera (only Vevey-Blonay- Sat: 10.00am - 6.00pm Pléiades) • NStCM Chemin de Fer Nyon- St. Cergue-Morez Airport links • RA RegionAlps Martigny - Orsières Stockholm: from the main airport / Le Chable Stockholm Arlanda there are train • RBS Regionalverkehr Bern- connections to Stockholm Central Solothurn 35 • RhB Rhätische Bahn AG (including RhB-Bus Tirano-Lugano) Aid Offices • SOB Südostbahn Bahnhof Basel SBB • SSIF Società subalpina di emprese Mon-Fri: 8:00am - 7:00pm ferroviarie Sat: 10:00am - 4:00pm • SZU Sihltal - Zürich - Uetliberg Hauptbahnhof SBB Bern • THURBO AG Mon-Fri: 8:00am - 6:50pm • TMR Transports de Martigny et sa Sat: 8:00am - 4:50pm Regions Gare de Genève (Geneva) • TPC Transports Public du Chablais Mon-Fri: 8:30am - 6:30pm SA Sat: 9:00am - 4:45pm • TPF Transports public fribourgeois Gare de Genève Aéroport

Information by country • TRAVYS SA (Geneva Airport) • TRN Transports régionaux Mon-Fri: 9:00am - 6:30pm neuchâtelois Sat : 9:00am - 5:30pm • Voralpen-Express Bahnhof Interlaken-West • WB Waldenburgerbahn Mon-Fri: 9:00am - noon & 1:30pm - • WSB Wynental- und Suhrentalbahn 6:00pm • ZB Zentralbahn AG Sat: 9:00am - noon & 1:30pm - 5:00pm Bahnhof SBB Luzerne (Lucerne) Mon-Fri: 8:00am - 7:45pm BSB, SBS and ÖBB 50% Sat: 8:00am - 6:00pm discount; www.bsb-online.com Hauptbahnhof SBB Zürich • Boat crossings on Lake Constance (Zurich) (Bodensee) from May to October Mon-Fri: 7:00am - 8:30pm Wilhelm Tell Express discounted Sat-Sun: 8:00am - 7:30pm fare; www.wilhelmtellexpress.com Bahnhof SBB Zürich Flughafen • Nostalgic boat crossing Luzern- (Zurich Airport) Flüelen and connecting train ride Daily: 7:00am - 7:45pm to Locarno/Lugano: (reservation compulsory) Airport links Geneva: from the main airport Bernina express; www.rhb.ch Genève Cointrin there are train • Chur/St Moritz - Tirano - Lugano: connections to Genève (every 15 reduced fare for compulsory res- minutes) and to many other cities in ervation Chur/St Moritz-Tirano and Switzerland. for connecting bus to Lugano. A Zurich: from the airport there are Eurail Pass valid in Switzerland is train connections to the main station sufficient for this route. of Zürich (every 15 minutes) and to Discounted private railway com- many other cities in Switzerland. panies 25% - 50% • BET Bergbahnen Engelberg - Trüb- SBB lounge see - Titlis / Engelberg - Kleintitlis Holders of a 1st class rail pass have • BLM Lauterbrunnen - Grütschalp free access to the SBB lounge in - Mürren Zürich HB. • BOB Berner Oberland - Bahnen • GGB Gornergratbahn • JB Jungfraubahn • MGB Matterhorn - Gotthard Bahn (Glacier Express) • PB Pilatusbahn (Alpnachstad - Pilatus Kulm / Kriens - Fräkmüntegg - Pilatus Kulm) • RB Rigi - Bahn • SthB Stanserhorn Bahn 36 • WAB Wengeralpbahn Eurail Pass - Conditions of Use Eurail Pass - Conditions of Use

1. Eurail Pass definition A Eurail Pass consists of a ticket and a Pass Cover that includes the Travel Report. Neither the ticket nor the Pass Cover is valid on its own. Those who travel using one without the other risk payment of a full-fare ticket and a fine, subject to the rules of the national railway company.

2. A Eurail Pass is strictly personal A Eurail Pass is strictly personal, non-transferable and valid only upon presentation of a passport or other recognized travel identification document. Those who travel without a passport or a legal equivalent to be presented together with the Pass risk payment of a full-fare ticket and a fine.

3. A Eurail Pass must be activated A Eurail Pass must be activated before it can be used for a journey. It can be done at your travel agent or a train station ticket window. An activated Pass will show the first and last day of validity of the Pass. Activation must take place within 6 months of the issuing date stamp in the upper right hand corner of the ticket. Those who travel using a ticket without an activation date stamp risk payment of a full-fare ticket and a fine.

4. Countries and companies for which the Eurail Pass is valid The Eurail Global Pass is valid for travel with the participating railway companies in the 23 countries listed on the Pass Cover (excluding Montenegro, Poland and Serbia). Eurail Select, Regional and One Country Passes are only valid for the country or countries which are printed on the ticket itself.

5. Recording personal, ticket and journey details in the Travel Report All Eurail Pass holders must fill out the personal and ticket details on the Pass Cover Travel Report before using the Pass. Before boarding a train, bus or boat, each journey must be recorded in block capitals on the Journey Details section of the Travel Report in blue or black ink. Those who travel without having recorded these details risk payment of a full-fare ticket and a fine.

6. Seat availability A Eurail Pass does not guarantee a seat in a train or boat. Reservations are required for certain trains and ships, and surcharges may apply. Fees for seat reservations, sleeping accommodation, port taxes, meals, and other services while on board trains and boats are not included in the Pass.

7. Flexi Pass: Filling in the Travel Calendar box Flexi Pass holders may choose the days on which they travel within a longer period of overall validity. Before boarding the first train, bus or boat on a travel day, the date must be correctly entered in blue or black ink in the corresponding Travel Calendar boxes on the ticket. Those who travel on a date that has not been entered on the ticket risk payment of a full-fare ticket and a fine. Once entered, a travel 37 day may not be corrected, as it can be considered as an attempt of fraud. If a mistake is made, the correct date must be entered in the next travel day box which means that you lose a non-refundable travel day.

8. Flexi Pass: Overnight journeys If a trip on a direct overnight train departs after 19.00h (7pm) and arrives after 04.00h (4am), it is only necessary to enter the date of arrival in the Travel Calendar boxes on the ticket. This also covers travel between 19.00h (7pm) and 24.00h (12 midnight) on the day of departure, as long as the day of departure and arrival both fall within the overall period of the Pass’s validity. When using an overnight ferry covered by the Pass, either the date of departure or arrival may be entered in the Travel Calendar boxes on the ticket.

9. Misuse of a Eurail Pass Aside from the payments and fines detailed above in connection with improper use of a Eurail Pass by the legal Pass holder, railway Eurail Pass - Conditions of Use staff are authorized to confiscate a Pass which appears to be forged, which is being used by anyone other than the person to whom it was issued, or on which personal details have been altered. Anyone using a fake pass is considered to be attempting to perpetrate fraud against both Eurail Group and the national railway company they are traveling on. This will be reported to legal authorities, who will determinate the proper penalties.

10. Lost, stolen or damaged passes A duplicate Eurail Pass unfortunately cannot be issued for those that are lost, stolen, or damaged in such a way that it they are unusable.

11. Eurail Pass validity A Eurail Pass is valid within the overall time period indicated on the Pass. Travel can begin after 00.00 hours on the first day printed on the Pass, and the last trip must be finished by midnight (24.00 hours) on the last day of validity.

12. 1st and 2nd class A Eurail Pass is valid for travel in the class indicated on the Pass ticket. 1st class passes are also valid in 2nd class cars. Those wishing to travel 1st class with a 2nd class pass must pay the full difference between 1st and 2nd class fare on the respective route. There is no refund for 1st class Pass holders traveling in 2nd class.

13. Eligibility The Eurail Pass can only be used by those who reside outside of Europe, the Russian Federation and .

14. Eurail Pass categories Restrictions apply to using Eurail Passes in different categories. • A Child Pass can only be used by travelers who are younger than 12 years of age on the first day that the Pass is valid. In some countries, different age restrictions may apply for children traveling on a Eurail One Country Pass. • A Youth Pass can only be used by travelers who are younger than 26 years of age on the first day that the Pass is valid. • A Senior Pass can only be used by travelers who are above 60 years of age on the first day that the Pass is valid. • A Saver Pass is valid for everyone in the party (maximum 5) listed on the control voucher, but only when they are traveling with the 38 Saver Pass in their possession. If people in the party split up and Eurail Pass - Conditions of Use 39 travel separately, those who are not carrying theSaver Pass will need buy to a separate train ticket. Refunds do not apply in this instance. 19. Travel19. Report The Eurail Group will make every effort return to original Travel Reports Pass to holderswho submit them for registration after their intrip. the However, event of loss of or damage the to document, the responsible. held be cannot Group Eurail 18. Legal provisions Legal 18. For Eurail Passes that are valid in more than one country, the concerning Rules “Uniform the to subject is transportation contract for GCC-CIV/PRR”. For Eurail Passes valid in one country theonly, legal provisions of that country apply. For journeys sea, by the legal provisions of the individual sea carrier apply. In the event of a conflict between English and other translatedtexts, the Englishtext prevail. shall www.eurailgroup.org/eurailcou.aspx) (see 17. Responsibility 17. Eurail Group cannot G.I.E. be held responsible for damages or extra costs incurred due loss to of baggage, theft, force majeure,strikes, or canceled trains. in some However, of these cases, the Conditions of Carriage from the specific carrier may be favorableto claims. In the event that you experience three or more train delays that are longer than60 minutes each, you can request compensation to refer please further information, For Group. Eurail the from www.eurailgroup.org/compensation.aspx 16. Liability 16. Issuing offices and the Eurail Group actG.I.E. only as the intermediary of European carriers, and are not liable for operation of services. rail national 15. Refund policy Refund 15. can submitYou an application for refund upa year to after the date of issue. will be You refunded for the cost of the Pass minus a 15% cancellation fee, if your Pass is returned the to place of purchase either before the first day of validity or certified as “UNUSED” by a railway official in Europe before the first dayof validity. Once activated, Passes are considered Passes “used”. that are (partially) used, lost, damaged or stolen will not be refunded or replaced. 1216

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