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Showing High Frequency Corridors within the Metro Network

Monkstown Main Corridors within Metro Network 1E Roughfort Milewater 1D Mossley Monkstown (Devenish Drive) Road From every From every Drive 5-10 mins 15-30 mins Carnmoney / Fairview Ballyhenry 2C/D/E 2C/D/E/G Jordanstown 1 Antrim Road Ballyearl Road 1A/C Road 2 Shore Road Drive 1B 14/A/B/C 13/A/B/C 3 Holywood Road Travelling with 13C, 14C 1A/C 2G New Manse 2A/B 1A/C Monkstown Forthill 13/A/B Avenue 4 Upper Newtownards Rd Mossley Way Drive 13B Circular Road 5 Castlereagh Road 2C/D/E 14B 1B/C/D/G Manse 2B Carnmoney Ballyduff 6 Cregagh Road Road Road Station Hydepark Doagh Ormeau Road Road Road 7 14/A/B/C 2H 8 Malone Road 13/A/B/C Cloughfern 2A Rathfern 9 Lisburn Road Translink 13C, 14C 1G 14A Ballyhenry 10 Falls Road Road 1B/C/D Derrycoole East 2D/E/H 14/C Antrim 11 Shankill Road 13/A/B/C Northcott Institute Rathmore 12 Oldpark Road Shopping 2B Carnmoney Drive 13/C 13A 14/A/B/C Centre Road A guide to using passenger transport in Northern Ireland 1B/C Doagh Sandyknowes 1A 16 Other Routes 1D Road 2C Antrim Terminus P Park & Ride 13 City Express 1E Road Glengormley 2E/H 1F 1B/C/F/G 13/A/B y Single direction routes indicated by arrows

13C, 14C M2 Motorway 1E/J 2A/B a w

Church Braden r Inbound Outbound Circular Route o

Road Park t o

Mallusk Bellevue 2D M

1J 14/A/B Industrial M2 Estate Royal Abbey- M5 Mo 1F Mail 1E/J torwcentre 64 Belfast Zoo 2A/B 2B 14/A/C Blackrock Hightown a 2B/D Square y 64 Arthur 13C Belfast Castle Road 12C Whitewell 13/A/B 2B/C/D/E/G/H Road 12C Carr’s Ballysillan Antrim 64 Shore Silverstream Glen Road Road Road Ligoniel Ligoniel 11A 80A 61 2A 64/B Dargan West Bank Holywood 27 57 57A Cavehill Exchange (IKEA) Road Downview Donegall Road Road (Stena) Holywood Road 64B 96 96 27, 28 27, 28 3 (Knocknagoney) Mountainhill (Innisfayle Rd) Park Ave 26, 26A Oldpark Road 12 64B 64 y

(Westland Rd) Somerton a Dargan w

Road r Crescent George Best

80 Loughside o 28 t

o Belfast City Airport Oldpark Limestone Skegoneill Park 96 11A 80A M Road Road Avenue 600/A/B 27

12A M2 600/A/B Seaview Duncrue 3 57, 57A Alliance Cliftonville Jellicoe Football 13/A/B/C Road Airport Rd Old Avenue Road Avenue Stadium 14/A/B/C 26, 26A West Connsbrook 28 Holywood 12A 1D 61 Queen’s Avenue Road 80, 80A Alexandra Grove Cairnburn Road 600/A/B Road Crumlin 12B/C Park Ave Baths Victoria 27 Glencairn Road 2 Park Holywood Circular 11C/D 3. 26B Twaddell 61, 64/B York Road Road Massey Ave. 11A Carlisle Duncairn Sydenham Avenue Circus Gardens Road Road 3 27, 28 Belmont Forthriver 57, 57A 12B/C 26/B/C Road Road 80, 80A Woodvale Sydenham Yorkgate 96 20, 20A, 23 20 20A, 23, 29 Road Mater Titanic 600/A/B By-pass 11B/C/D Quarter Ulster Hospital Hawthornden Castlehill Stormont Stoney Hospital P Ballygomartin 12 1 4. Dundonald Queen’s 3 Way Road Estate Road (Dundonald) Road Newtownards Connswater Park & Ride Shankill Bridge Road Bridge 4X Road 3 19 20, 29C 20/A, 29 19 4B 80, 80A West Circular Upper Comber Coopers Road 11 Mount- Albertbridge North Sandown Newtownards 4A Road 19 Mill Park Springfield Road Divis Belfast pottinger 5 Road 4 Road Road Road Ballybeen Street City 1. Road 23, 27, 28 18, 19 19 29 19 Estate 11B/D 81, 81A 80/A, 81/A Lower 82, 82A Falls 10 Centre Beersbridge Monagh Whiterock Grosvenor Road 18 Knock East Link Road Springmartin Road Road Road Road Albert 18, 19 5B King’s Road 19, 29 80/A, 81/A Bridge Clara 18, 19 29 81/A, 82/A 82, 82A Old Dundonald Falls Road 78, 79 6 5A Grand Road 18, 29 Royal 95 Parade 19 Road 81, 82 82, 82A Victoria 77, 30 Gilnahirk Melfort ay 5. 31 18 Road Drive 81/A, 82/A 10E/F Falls Hosp. orw 2. University Ravenhill Woodstock Park Park ot Avenue Road Road 5 Braniel / Gilnahirk Glencolin Shaws Glen M Centre 1 Donegall Road 6 5 Whincroft Road Road M Castlereagh Way 90, 91 89,90,91,92,92A 78, 79 Cregagh 10B/E/F 10B 10A/B/C/D/H Road 92,92A,92B 92B 8 7 Road 81A, 82A Andersonstown 29/C Mount Glen Road 650 Boucher Tates City 30, 30A 30, 30A, 31 29/C Road Kennedy Crescent Avenue Hospital 652 Merrion Suffolk Avenue Road Centre Ladas 10B Boucher 29/C 29/C 30, 30A Drive Road 5 10C/D/H Stockman’s Queen’s Ballygowan Road 10X 77, 78, 79 7C/D 29/C 90, 92A Lane University 30, 30A, 31 Riverdale 10A 92, 92B 9 Stranmillis Ormeau 30, 30A, 79 6 Montgomery Upper Knockbreda Road Park Lisburn Road Road 8C Finaghy University Annadale Road 81A, 82A 10H/X Ladybrook Road Road Road 8B/C 8A Avenue 29,30,30A,77,78,79 10B/C/D/E/F/X St. Annes North Poleglass Stewartstown Musgrave 93 652 Ormeau Mount Cregagh Tudor Estate Road 10H 650 Park Stranmillis (Forestside) Merrion Park Drive Hospital Balmoral 6 Forster Knockbreda Beechgrove 10B/C/X King’s Hall Belvoir Green Road 10F/X Blacks 93 Road Hospital #smartmovers Brian’s Bell Steele Upper Road Four Main Interchange Stations School Winds Well Road Dunmurry P Sicily Park 8A/B/C 77, 78 Saintfield Newton Road Lane Malone Road Road Park Park 9B/C Road 7B, 7D 79 NIRailways Station Ulsterbus Station 81A, 82A & Ride 10D/E Balmoral 652 7A, 7C

10F 10D/E/F/X P 7A, 7C 1. NIR Central Station 4. Laganside Buscentre Cherry Road 93 Park & Ride Cairnshill Road 2. NIR Great Victoria St 5. Europa Buscentre Newforge Lagmore 9A/C Lane Belvoir Newtownbreda 3. NIR Yorkgate Station View Road Kingsway Finaghy Drive Beechill Summerhill Road Upper Malone Road 77 10D/E/X 10D/E/F Road Ballybog South Road 77, 78 Tesco Mount Twinbrook Malone 77, 78 78 Visit: www.translink.co.uk or call 028 90 66 66 30 Eagles Estate 9A/C Conway 8A/B (Erinvale) 76 7B, 7D Laurelgrove Malin Head SCOTLAND

Rathlin Island (Nature Reserve) Malin Mull of Kintyre Ballyliffin

Fanad Benbane Giant’s Causeway Head Public TransportMelmore Head Network CarndonaghMap 402 Dunluce Centre H Benmore or Fair Head 243 Shrove Waterworld  Port 172C Dunluce 221 252 Horn Head Castle Ballintrae 172B Ballintoy Ballycastle 140 172 Greencastle 278 9 243 Distillery 172 Ballyvoy 218 252 Portrush b 172B Portsalon 252 172C 177 177 Bushmills Q Moville  172 402 162A Q 172C Castlecat 252 KEY Dunfanaghy Benone Strand Portstewart 140 172A Liscolman 131 Castlerock 139 137 Portstewart 402 221 132 j Watertop 171 178 Ulsterbus Service Strand University Beardville 131 Open Farm 134 of Ulster 137 2 Mussenden Mosside 217 Coleraine 171 Derrykeighan Bloody Foreland Head ‘Rambler’ Scenic Ulsterbus 134 Temple 134 Cushendun Dervock 132 Armoy Falcarragh Bellarena 137 ‘Rambler’ Scenic Ulsterbus (Seasonal) Bellarena Ballybogey 178 Carrowkeel Coleraine 150 Buncrana 173 137 Lough 218 Stranocum 137 Goldline Service 178 Rathmullan Macosquin 221 162 For more information: Foyle 134 134 132 252 Fahan Lough Swilly Service Myroe Tullyarmon 234 243 178 Milford 133 Cushendall Visit www.translink.co.uk or call 028 90 66 66 30 Muff 135 117 133 Bus Eireann Service Kilraughts Bunbeg H City of Derry Limavady G Strathfoyle Airport Ballymoney Loughguile L Rail Line and Station Bridge Culmore 175 E Museum Point 217 N End 131B 150 City Walls 118A 218 131 S The website contains a journey planner, latest travel news Road network over which public 145 246 Ballykelly 162 Tower 143 234243 Ringsend O 252 Kilmacrenan 144 Ardreagh transport does not operate 146 131B F Maydown Eglinton 173 and full timetable information on all Translink services. 116A Dunloy 136 118 Clogh Mills Bus or Rail based Park & Ride sites 152 Finvoy A Aranmore LONDONDERRY Tamnaherin 116 113 146 278 N Island Barnault 117 Carnlough The website also provides up to date information on all Rural Community Transport Drumahoe 146 246 Garvagh 150 T Glenarm Newtown R Burtonport 273 152 175 Operating Areas Cunningham 274 146 Drumsurn 115 Rasharkin 131B Clough 294 I 128 discounted fares and promotional offers. 98 M This material is based upon Crown Copyright and is reproduced with the Letterkenny 102 148 182 Kilrea 128 To Cairnryan permission of Land & Property Services under delegated authority from New 212 Manorcunningham GX212 217 McGregor’s Corner 162 & Troon the Controller of Her Majesty’s Stationery Office, © Crown Copyright and Buildings 148 212 116A 115 GX212 X4 173 218 131B 252 Drumnagreagh database rights NIMA ES&LA211. Goshaden X4 278 116 St Johnston Dungiven Aughnacleagh 131 150 128 Carnalbanagh 273 182 Buckna Ballygally Claudy 148 212 To Fleetwood 274 102 Swatragh Cullybackey Drumcrow Ardground Feeny 148 GX212 114 131B Cairncastle 294 147 116 129 Broughshane 129 h X4 Killyless 128 Carnfunnock 98 148 Inishrush Slemish This publication is available in both large print and braille 246 Clady 115 129 Mountain Country Park Donemana Portglenone 114 Ballymagorry Park Upperlands 113 Ballymena Shillanavogy Larne Larne Harbour Ahoghill formats, on request, and can also be downloaded from Raphoe 102 147 Island 127 Millbrook 162B Magee Artigarvan 130 Gulladuff 127 Glynn Maghera 123 130 our website. Dawros Head Ballynamallaght Culnafay Magheramorne Glenmornan 111 130 252 102 212 176 Bellaghy Chesney’s Moorfields M O U N T A I N Tobermore Corner Kells Ballybofey I N S 112 GX212 169 Strabane R R 403 122 170B P E 278 Knockloughrim Cross Keys Steen’s Corner 100 S Draperstown 111 246 Woodgreen 256 Cranagh 112 Whiteside’s 149 111 Grange 217 156 403 112 Mill Quarter Corner 556 Ballycarry You can also follow us on Facebook and Twitter: Clady Sion Mills Corner 120 218 149 553 156 100 403 Mount Castledawson 122 153 Desertmartin 122 219 Ballynure 556 Hamilton Moneyglass Plumbridge 222 153 168B 568 252 Victoria 403 389B 168 110 553 Bridge 210 365 Whitehead To Stranraer Magherafelt Toome 212 Ballyclare www.facebook.com/TranslinkNI 210 110 GX212 Doagh 100 212 GX212 246 Randalstown 168B To Liverpool 100 218 154 168B Downshire 403 X4 219 0 Fyfin 89 253 156 9 Ardstraw Templepatrick Green- www.twitter.com/Translink_NI Glencolumbkille Gortin 556 island Carrickfergus 100 Staffordstown Antrim 222 300 263 To Isle of Man Ballyronan Mossley 163 Newtownstewart 92 108 571 563 Belfast Castlederg Muckamore 220 110 573 Jordanstown  #smartmovers 100 Greencastle 110 109 300 120 166 0 Groomsport 97 278 Belfast 109C Patterson’s 566 Lough Helen’s Bangor 9 92 88 Davagh International 300 Gregory’s Folk & 96A Ulster 92C 92 210 Corner Spade Mill 252 Transport Bay 3 Aghyaran 273 403 88 Forest Park h Moneymore 89 Airport 109A 274 American 92C 110 108 Museum Ballyminetra Clegernagh h Springhill House (Aldergrove) Loan Ends 294 Folk Park Doons 3 367 Gortin Glen Wellbrook 109 Aldergrove 108 Cultra Crawfordsburn 203 Donaghadee 100 H 88 89 Coagh 109C 203 303A Killeter Killen 96 231 Forest Park 109C 1 Kilcooley6D 6 88 90 Cookstown The Diamond Newtownabbey Holywood H 90 89 107 H Conlig All fares and services listed within this publication are subject to Killybegs Donegal Mountfield 107 Holywood 507 Creggan Clady Corner 108 Sydenham 5C 6A 507 403 Kildress Yorkgate 502 Clandeboye 7 Millisle 92C Duff’s Corner Crumlin 5C 7 92 88 H 2 Craigantlet 7 88 91 89 Lough 109 BELFAST 4 alteration at any time. Visitors Centre Carnan Corner 109A Gt. Victoria 600 Dundonald 507 Ballywhiskin Lough 206 3C 96 Drumnakilly 91 Sandholes Tullyhogue 103 106 Street Drumquin 86 Neagh 506 Derg Pomeroy 82 91 80 Central 5 7 7A 9 Newtownards Carrickmore Wyebridge City Hospital 10 86 The Rock Glenavy 106 Stn. V 505 507 509510 9 509 Ballyblack Omagh Stewartstown 506 Balmoral 652 Carrowdore 109 531 12 511 11 10 93 86 Stoneyford 13 26C 9B 509 94 91 512 George Best 511 5B 510 X4 82 109A 532 513 188 5A 94A 80 53 530 Dunmurry 515 Belfast City 5 3 Ballyboley Gortfin 103 105 83A 93 86 278 Lisnastrane 503 523 516 Airport Comber Mount Ballywalter Ballinderry 524 15 518 Stewart Pettigo Lack 83A 294 Gawley’s Gate Ballyskeagh525 Drumbeg 18 519 Moneyrea 194 Sixmilecross 80A 80A Donaghmore Aghalee 105 Drumbo 237 520 5B Greyabbey 195 Ederny Beragh 109 Tullynacross 526 26C 9 83A Cappagh 109A 527 Carryduff 10 Coalisland 53 11A 510 509 86A 80C Lisburn 538 25B 87 85 80C 551 11 Ballyhalbert 195 53 Maghaberry Hillhall 18 15 511 Boa Island Kesh 78 Maghery Bannfoot 51 22 21 9 78 80B Aghagallon 38A 521 215 Ballygowan Seskinore 273 75 273 Kircubbin 509 9 Ballyshannon 294 Castlecaulfield Dungannon 75 55 261B Mazetown Sprucefield 194 Dromore 274 Derrytrasna H 26C 12 Carrickmannan 509 94A 85 273 Granville Verner’s Inn 261 261B 55 Moira The Temple Lower Fintona 261 273 261 Flatfield 5B 12 Laghey Corner 251 26 26C 26C 11A Portavogie Q 195 78 67 55 Ravarnet 194 94 250 49 Killinchy 9 Lough Erne Lisnarick Moygashel 72 75A 551 Hillsborough 18 Saintfield Belleek 51 261 261B 509 Bundoran X4 75A 26B 26 99 9 Irvinestown Lurgan 538 11 Ardkeen Ballygawley Greystone The Argory Tullyroan Corner 38 26A 5B 278 67 67 Ballycrune 511 261 Eglish Moy Agnews 38 X1/X2 Cargycreevy 15 Cloughey Belleek 194 Trillick 193 73 76 72A Rowallane Derryboy < 274 72 47 Craigavon 56 Corner 238 215 Pottery 194 94 85 74A 72A 3 46 26 Garden Ulster Wildlife 10 9 94A Ardress 67 50 26A Shrigley Blaney Portadown 54 Drumlough Centre 510 64 Ballinamallard Benburb 72C 67 Warings- 26B Ballynahinch 14 65 Knockna- Donacloney Ballykeel l Killyleagh Derrygonnelly Augher Blackwatertown Red Lion 54 muckley town Dromore 19 Garrison 99 Killymitten 60 Aughnacloy 74A 56 Clabby Cross Roads 62 50 56 538 26 Crossgar Portaferry 94A 261 Minterburn Loughgall 38 27 15A 14 Murley 193 Tullymore McCready’s 15 Castle Ward 94 Dyan 72B 251 Laurencetown Exploris 85 Clogher Corner 63 Dromara Bell’s Hill Strangford 59 294 74A 271 Laurelvale X1/X2 $ Aquarium Dunbar 60 65 270 56 Kinallen 18 Spa Strangford Monea 60 74 72 238 274 61 Richhill 63A 62 27 Finnis Annacloy Wildlife 64 99 60 Drumsallon Gilford 15A 19 Raholp 16E Springfield 63B Tandragee 515 Centre Tempo Fivemiletown Gransha 516 16E 73 Caledon Banbridge Ballyculter Garvey 9 Hamiltonsbawn Ahorey Edendariff 215 Boho Armagh Ballyquintin 66 Downpatrick Ballyalton The Graan HMuseum/Heritage Centre Killylea 40E 9 63 31 Seaforde Point Enniskillen H Navan Fort 63A Scarva 29 32 Drumaroad Gardens 240 16B Orabeg Milford Scarva 16C 17 b Castle Coole Navan Fort 278 X4 40E 240 Bishops Court 3 261 Palace Stables H 40 18 17A Cathedral Lisbellaw 271 h9 Gosford Loughbrickland 17 Rosses 64 193 Brookeborough St Patricks Trian 270 Katesbridge 17A Ballyhornan 64 1 63A Forest Park 63 16D Museum H Point Manorhamilton 261 Planetarium Museum 251 69 44 Waugh’s & Castle 30 Clough 16 Lakeland 95 70 Cross Roads Annaclone 16A 16A 192 Cruise 193 Middletown Poyntzpass Ballyward 17A Florence Court 3 274 Markethill 29 16C Ballylucas Bellanaleck Lisnadill 32 Annsborough Belcoo 58 70 Dundrum 16C Arney 95 Maguiresbridge 278 69C 40E 238 Five Mile Hill Ballyrooney Castlewellan Strandhill 271 29 17 Ardglass 7 269 X4 X1/X2 Killough Lough Gill Gortatole 270 69 31 31 17A 240 Ballykinler Tyrella Sligo 251 Tassagh 45 30 240 32 237 b Beach Marble Arch Monaghan 70 Keady Mountnorris Lisnaskea 40 463 Rathfriland Kilcoo 36 Bryansford Murlough Caves h Tullyherrim Maghera Rosslea 44 35 34B 520 Nature Reserve Forest 63 17 St John’s Park Kinawley 95 40A 36 240 26B Point 192 Thompson’s 95C 69H Clea Whitecross 40E Slievenaman Upper 33 240 Bridge 270 271 69 34 Newcastle Ballysadare 40A 40 Lough 69C Darkley Bessbrook Stragowna Donagh Newtownhamilton 58 Erne 40A 240 Dundrum Bay 41 33 Hilltown Swanlinbar 274 44 405 Derrylin 3Crom Estate 338E Spelga 237 Collooney Belleek Camlough Mayobridge Dam Newtownbutler 95 Newry S 37 39F TAIN 44 Dromalane OUN 405 Clones 42 39 MOURNE M Teemore 69C 43 58 Murray’s Silent 271 42 443 270 Corner Valley Lough Ballybay Corry Meigh Burren Allen Castleblayney Mullaghbawn Attical 405 Cross Roads Aghalane Cullyhanna 443 Warrenpoint 42 Rostrevor Ballyconnell 43 407A 37 Annalong Slieve Dromintee 39 37 Belturbet 42 h Jonesborough 274 Gullion 43 Killowen Forest Park Kilnasagart Crossmaglen Forkhill 39 270 337 Kilkeel Cootehill 271 Greencastle X1/X2 Cullaville Greenore X4 407B 

Ballinamore 3

Contents Page No About Translink 4 Welcome on board 5 Journey Planner 6 What Ticket 6 Accessibility 7 Travel Advice and Safety 9 Policies 12 Integrated Bus and Rail Tickets 18 Annual Travel 23

Metro Bus Services 25

Ulsterbus Services 33

Goldline Services 38

Rail Services 40 Local Rail Services 41 Cross-border Rail Services 44

Other Services 47 Concession Fares for Bus and Rail 48 Event Services 52 Airport Connections 53 Tours and Private Hire 54 Rural Transport 55 Park and Ride Services 56

About Translink 5 Welcome on board

Translink is the main provider of passenger transport in Northern Ireland. We are dedicated to providing integrated bus and rail services, throughout Northern Ireland which are attractive, sustainable and good value. We are further committed to ensuring that our services are safe, accessible and affordable for all our passengers.

Translink is made up of Metro, Ulsterbus and NIRailways, and together they are responsible for around 80 million passenger journeys each year.

This booklet has been produced to make travelling with us as easy as possible. It contains information and advice on how to use our services with contact details should you require further information. There is also a range of handy public transport maps at the back to help you plan your journey. 6 Journey Planner The Translink Journey Planner provides information about all scheduled Metro, Ulsterbus, Goldline, NIRailways and Enterprise services.

The journey planner has been designed to make finding out about passenger transport as easy as possible. You can plan journeys to and from stations, stops, address, postcode, neighbourhood or point of interest as well as create bespoke timetables for your service or preferred stop. The app and mobile site enable you to plan journeys from your current location.

Visit www.translink.co.uk/about_jp What Ticket? Get the right ticket for your journey by using the Translink ‘What Ticket?’ Finder. Whether it is a regular commute or a one off journey, we will find the ticket that best matches your intended travel.

Visit www.translink.co.uk/what-ticket/

Smartmoves to better value The Smartmoves initiative helps customers find out which type of ticket or smartcard is best value – helping passengers save money, time and enjoy a better way to travel. Team Translink visit locations across the Translink network, equipped with interactive tablets and speak to customers face-to-face to give them information on best value ticket options.

Visit www.translink.co.uk/smartmoves/ 7

Accessibility We have invested in our vehicles and premises to ensure that they meet or exceed the highest accessibility standards.

We are making our bus and rail services easier to use and we will do everything we can to make your journey relaxing and enjoyable.

Translink have produced an access guide which sets out our current service levels for disabled and those older people who may find using transport difficult. It contains information and advice on how to use our services and contact details to help you plan your journey.

All main Translink bus and rail stations comply with the latest accessibility standards in line with the Disability Discrimination Act. This has resulted in higher quality facilities for everyone. Better lighting, shelters and signage are benefiting all passengers creating a more comfortable and safer environment.

Pick up a copy of the Translink Access Guide for more details on accessibility of services or contact us on 028 90 66 66 30.

Translink Visit www.translink.co.uk/accessibility/ Access Guide for Metro, Ulsterbus, Goldline & NIRailways www.translink.co.uk/accessguides

Valid from June 2013

www.translink.co.uk or call 028 90 66 66 30 8

For more advice contact: Inclusive Mobility and Transport Advisory Committee (IMTAC) Enterprise House 55 - 59 Adelaide Street Belfast BT2 8FE Telephone: 028 9072 6020 Textphone: 028 9072 6020 Fax: 028 9024 5500 Email: [email protected] Website: www.imtac.org.uk

We are committed to ensuring that our services, facilities and passenger information are accessible for all our customers.

n Timetables are available from our website, click www.translink.co.uk, from local bus and train stations, or you can call the Translink Contact Centre for information on all Metro, NIRailways and Ulsterbus services, 028 90 66 66 30.

n Timetables are available in large print and on disk on request. Please ask at your local bus or train station or write to the Marketing Department, Translink, Central Station, East Bridge Street, Belfast, BT1 3PB.

n You can also use the Action on Hearing Loss Text Relay System to contact local bus and train stations. If you are using a textphone, phone 18001 followed by the full phone number.

n New bus and train stations have been purposefully designed to have all facilities on one level, tactile flooring and wheelchair accessible toilets. 9 Travel Advice and Safety

Buses and Trains n For everyone’s safety, please walk and do not run. n Let people off before you get on. n Say where you are going and, if possible, have the correct fare for your journey. n You can speed up boarding times and save money using our Smartlink Travel Cards; Smartlink is available for Metro and Ulsterbus journeys, dayLink for Metro services and Ulsterbus services that operate in the Metro network, mLink tickets for NIRailways journeys, or the iLink card available on Metro, Ulsterbus and NIRailways services. n If you are 16-23 years old, get 1/3 off your bus or train fare with a yLink travel card. n If you have a concessionary pass, show your pass when you buy your ticket. n Hold on to the handrails provided when you stand or move down the vehicle. n For your comfort and safety, please sit down when there are seats available. n Keep your ticket ready for inspection at all times. n Please show consideration for other passengers by keeping your feet off the seats. 10

n Smoking is not permitted on any service. n Please refrain from playing loud music. n Keep your belongings with you at all times – try not to let your luggage block the aisle. n Help us to keep your trains and buses clean and tidy by taking your litter with you. n Please give up a priority senior citizen or disabled person’s seat if someone needs it. Trains n When waiting for a train, stay behind the yellow lines on the platform. n Make sure that the train has stopped before you try to open a door. n When boarding a train at unstaffed stations, please buy your ticket from the conductor on the train. n Please try to have the correct change when buying your ticket from a conductor on the train. n Use railway crossings safely – always read and follow the warning signs. n Motorists - don’t be tempted to jump the lights or beat the barriers at railway crossings. 11

Buses n At a bus stop, signal clearly to ensure bus driver stops in time for boarding. n When you want to disembark off a bus, press the bell to notify driver to stop at the next available bus stop. n There is room for two buggies on board. If there is no further room for your buggy, please fold it away to keep the aisle clear. n Please stand behind the yellow line while the bus is moving. n Stand back from the kerb when the bus approaches. n Wait for the bus to stop. n Let passengers off first. n Never distract the driver. n Don’t push or shove. n Store your bags safely. n Stand behind the driver when getting off the bus. n Never walk in front or behind a bus as the driver has restricted view and might not see you. n Give your seat up for senior citizens. 12 Policies

Pet/Animal Policy n All pets are carried FREE of charge on our buses and trains.

n Dogs/Animals will not be permitted on trains prior to 0930 hours, Monday - Sunday (with the exception of assistance animals)

n Dogs/Animals may travel free of charge after 0930 hours, at the discretion of an authorised member of staff (maximum 1 per person)

n Dogs/Animals should be of a size that they can be kept under a seat or around the feet of the owner without causing an obstruction

n Dogs/Animals must be clean, adequately controlled and kept on a leash at all times, unless contained in an appropriate container

n Dogs/Animals must travel on the floor throughout the journey, and if found to occupy a seat/table, the owner will be liable to a penalty charge.

n Dogs/Animals deemed as dangerous by an authorised member of staff will not be carried on any train service

n Dogs working for the ‘Pets As Therapy’ charity are included in the assistance category.

n On buses small dogs/animals capable of being carried on a passenger’s knee will be permitted to travel, provided they do not cause inconvenience to other passengers. All dogs must be kept on a leash and under a seat.

n Cages and/or animals should not take up a seat on the bus. 13

Bicycle Policy n All bicycles (subject to the conditions below) will be carried FREE of charge on Ulsterbus and NIRailways. n Unfortunately there is no room for bicycles onboard Metro services. n Bicycles can only be carried on a bus if the bus has a boot and space is available. n As trains are very busy prior to 9.30am Monday to Friday, there is no room for bicycles to be carried during these times. Passengers with bicycles should therefore travel after 9.30am. n On trains, up to 4 full sized bicycles can be carried at any one time within the designated bicycle area. Space will be allocated on a first come first served basis, in the designated area, and at the discretion of the Conductor. There is no bicycle reservation system on buses and trains. n There are no travel restrictions nor limit to the number of folding bicycles we can carry, provided they are completely folded down. n For our passengers’ safety; tandems, tricycles, motorcycles, mopeds, motorised cycles and scooters cannot be carried on any buses or trains. n Bicycles cannot be carried during periods of bus substitution for rail services. n Bicycle parking shelters are available at many main stations throughout the network. 14

Prams n Children’s buggies/prams are carried free of charge on buses and trains.

n Dedicated pram spaces on buses can be used where available or otherwise we would ask you to fold the pram away.

No Smoking Policy n Please refrain from smoking in any Translink building, platform, bus shelter or on board any bus or train.

Trespass Policy n No loitering or trespassing on Translink property

n Maximum penalty £1000 15

Refund Policy General Conditions n Applications for refunds must be submitted within 28 days of the expiry date of the ticket. However, some exceptions apply. Please refer to the full terms and conditions given for each ticket type available at www.translink.co.uk. n The amount of the refund will normally reflect any use made of the ticket and in some circumstances no refund will be payable e.g. where the calculated refund is £1.50 or less. n Refunds of less than £1.50 will not be accepted. n Refunds will not be given on any tickets purchased due to a passenger’s failure to prove at the time of ticket purchase that they are entitled to a concession fare (e.g. Senior Citizen, 60+, Half-Fare Concession, Student etc). Please note that Department for Regional Development Concessionary Pass holders must present a valid and working smartcard in order to obtain their free or half-fare concession ticket. Passengers presenting a non-working or invalid SmartPass will be charged the appropriate full fare. n An administrative charge of 20% of the value of the refund will be applied to refunds in most cases with some exceptions. Please refer to the full terms and conditions for each ticket type.

n In cases where an administration charge is applicable a maximum of £5.00 will be applied. After the cost of the used portion of the ticket has been deducted and the 20% administration charge applied, if the remaining amount is £1.50 or less, no refund will be given.

n Where Metro and NIRailways passengers fail to produce a valid ticket for inspection they will be liable to pay a penalty fare of £20 plus the value of the full single fare for the journey they are making. Ulsterbus passengers will be liable to pay the value of the full single fare for the journey they are making. Alternatively offenders may be prosecuted resulting in a criminal conviction.

The full refund policy for all ticket types is available at: www.translink.co.uk/refundpolicy 17

No Alcohol Policy n Please do not consume alcohol on rail or bus services within Northern Ireland, except when purchased from the bar onboard the cross border Enterprise service.

CCTV n CCTV cameras are installed on trains, buses and at selected locations. Images are recorded and monitored for your safety and to help prevent crime.

Unaccompanied children n We would ask that children under 12 years of age are accompanied by a responsible person aged 16 years or over on cross border bus and rail services, for their safety. 18 Integrated Bus and Rail Tickets

iLink

iLink is an integrated smartcard which provides unlimited day, weekly or monthly bus and rail travel within 5 zones across Northern Ireland.

iLink is available for adults and children and is ideal if you travel by both bus and train. It is a smartcard which you can top-up again and again, so when you need more travel you simply bring the same iLink Card back to one of our sales outlets and top-up your card with travel for a day, week or month.

You can also top-up iLink cards at over 900 PayPoint outlets across Northern Ireland. Just look out for the PayPoint sign. For a full list of PayPoint Outlets, check out our website.

Visit www.translink.co.uk/ylink/

Lough Giant’s Foyle Causeway Portrush Ballycastle

Coleraine Limavady Ballymoney Carnlough Derry~Londonderry North West & 4 Dungiven Maghera Strabane Toome Ballymena 3 Larne Carrickfergus Belfast Magherafelt Antrim Lough Jordanstown

Cookstown Lough Bangor Neagh Omagh 1 Lisburn Belfast Dungannon Carryduff Lurgan Portavogie Augher Ballygawley 2 4 Portadown Ballynahinch Enniskillen Fivemiletown Armagh Banbridge Downpatrick Dundrum

Newcastle Dundrum Newry Bay

Kilkeel 19 yLink

Let’s really get things going with 1/3 off your bus and rail travel with yLink, the youth travel card available to all young people between the ages of 16-23 years of age (until their 24th birthday). Only £8 to purchase, with up to 8 years of savings: n Metro 1/3 off cash singles n Ulsterbus 1/3 off cash singles n NIRailways 1/3 off singles, day returns, weekly and monthly fares n Enterprise up to 50% off fares

Cardholders can also benefit from exclusive yLink offers and discounts with many well-known brands and stores.

Pick up a yLink application form from main Translink bus or train stations. Visit translink.co.uk/ylink for full details. 20

Belfast Visitor Pass

The Belfast Visitor Pass is an integrated Translink smartcard providing unlimited bus and rail travel for 1, 2 or 3 consecutive days within the Belfast Visitor Pass Zone.

The pass provides a range of attractive discounts at visitor attractions, tours of the City, leisure and retail outlets, coffee shops and restaurants. It is available for adults and children and is ideal for visitors wishing to travel by bus and train and take advantage of the range of offers throughout the City.

Visit www.translink.co.uk/belfastvisitorpass/ 21

PLUSBUS

The PLUSBUS ticket will enable you to make your journey by rail and continue to your final destination by bus.

PLUSBUS can be used for bus travel at the destination end of your initial rail journey. You can hop onto the bus from the station and make other bus journeys around town too. PLUSBUS tickets are issued on the day of travel for rail adult single or rail adult day return journeys. (not available on children’s tickets).

Visit www.translink.co.uk/plusbus/

Where you can use PLUSBUS:

Central Zone Portadown Line (Metro Services) Newry Central Portadown Botanic Lurgan City Hospital Lisburn Great Victoria Street Adelaide Londonderry Line Titanic Quarter Londonderry Yorkgate Coleraine Ballymena Bangor Line Antrim Bangor Holywood

Larne Line Larne Town Carrickfergus 22

Pupil Travel

Translink have a range of tickets and smartcards that provide best value savings for pupils on their bus or train travel to school.

Visit www.translink.co.uk/pupil-travel 23 Annual Travel aLink

The aLink smartcard provides annual travel on scheduled Translink services within Northern Ireland. aLink annual smartcards are available for travel on Metro, NI Railways, Ulsterbus and Goldline services.

By paying for an aLink card in one easy payment for the full amount, you can save 20% on the total cost of your journey. By paying for an aLink card by monthly Direct Debit, you can save 15% on the total cost of your journey

Visit www.translink.co.uk/alink/

Name: Stephen Wilson Valid: 01 Jan 2015-31 Dec 2015 ME: Falls Road-Belfast City Centre 24

Translink TaxSmart Scheme

TaxSmart is the name of Translink’s annual bus travel card available through a salary sacrifice scheme (Metro & Ulsterbus only).

If your employer signs up to TaxSmart, you can save up to 32% on your annual bus travel. This is an additional discount on top of the significant savings already available through the regular Translink annual bus travel card. You can spread the cost of your TaxSmart Card over one year, with 12 monthly deductions direct from your salary. For full details visit our website: www.translink.co.uk/taxsmart/

You can only apply for a TaxSmart card if your employer has signed up to the scheme.

If your employer has not yet joined the scheme, they can find out more by completing the enquiry form on our website.

TaxSmart is not available on rail services.

The smart way to save on your bus travel 25

Metro Bus Services 26 Metro Services

The Metro network has 12 high frequency corridors along main arterial roads into Belfast city centre with additional services operating throughout the Greater Belfast area. Buses operate a guaranteed service of between 5 to 10 minutes frequency during the day over the core portion of the corridor, Monday to Saturday (A reduced frequency of service operates on Sundays). Service information on all Metro services can be obtained from the easy to use Translink journey planner, available online, on mobile and App. Metro timetables are available online at translink.co.uk, from Visit Belfast, 9 Donegall North, Belfast and the Metro Kiosk, Donegall Square West. .

Metro Route Numbering: Buses travelling out of the city centre show their route number and destination. All inward buses stop in the city centre before travelling on to their new destination.

Visit www.translink.co.uk/metro/ 27

Metro Fares and Tickets

Metro Fare Zones There are three main fare zones for travelling on Metro: n Inner Zone n City Zone n Extended Zone

The extended Zone includes Newtownabbey, Monkstown, Rathcoole, Twinbrook, Poleglass, Lagmore, Dunmurry, Conway, Ballybeen and Holywood Exchange. Belvoir Estate and Tullycarnett are within the City Zone.

Visit www.translink.co.uk/fares/ 28

Smartlink

Multi-Journey (MJ) Smartlink fares helps you save around 30% compared with paying by cash. The Smartlink MJ Card can be loaded with a number of journeys from 5 to a maximum of 40 in multiples of 5 journeys (5, 10, 15, 20 etc). The card can hold a maximum of 40 journeys.

Smartlink Weekly & Monthly Travelcards

Smartlink Travel Cards are also available and can be used for unlimited weekly or monthly travel across the entire Metro network.

Buying and Topping Up Smartlink

You can buy a Smartlink Card at translink.co.uk or top-up your journeys for unlimited travel at one of the participating Smartlink Agents in the Greater Belfast area, Visit Belfast Welcome Centre (Translink desk), Donegall Square North, and at the Metro Kiosk, Donegall Square West. You CANNOT buy cards or top-up on a bus.

You can also top-up Smartlink cards at over 900 PayPoint outlets across Northern Ireland. Just look out for the PayPoint sign. For a full list of PayPoint Outlets, check out our website. 29

Metro Day Tickets n Travel anywhere, anytime on the Metro network, any one day, Monday to Saturday. n Travel anywhere on the Metro network after 9.30am, Monday to Saturday or all day Sunday (available to purchase between 9:30am and 3pm Monday to Saturday and all day Sunday).

Metro Day Tickets are valid for travel on the day of purchase only and cannot be transferred. 30 dayLink dayLink is a smartcard which provides unlimited Metro day travel for adults and children.

You can load your dayLink card with 1, 5 or 10 days and use your travel whenever you want. You don’t have to travel on consecutive days and dayLink smartcards can be topped-up with more travel when you need it. You can top-up with another 1 day’s travel on the bus or with 1, 5 or 10 day’s travel at our Translink top-up and sales outlets.

You can choose to buy all day travel which means you can travel any day, anytime on the Metro network, or you can buy off-peak day travel on the bus which means you can travel after 9.30am on the Metro network. adult

Adult Cards.indd 1 19/03/2013 14:54 31 dayLink cards can be used on all Metro and any Ulsterbus service scheduled to pick up passengers within the Metro operating area plus you can top-up with the driver on board the bus with 1 day’s travel. You can buy your dayLink card and first top-up of travel online at translink.co.uk/daylink, the Metro Kiosk on Donegall Square West, Visit Belfast Welcome Centre, Donegall Square North, Paypoint, Smartlink Agents and selected Translink Sales Outlets.

For dayLink card top-up prices visit: www/translink.co.uk/daylink/ 32

See Belfast by Metro Guide

See Belfast by Metro is a handy guide to visiting the various attractions in Belfast.

Each section has a brief description, how to get there using Metro Services and more importantly how long it takes to get there. Buying a dayLink smartcard is the best and most affordable way to see Belfast.

Pick up your copy from any main bus station, Visit Belfast Welcome Centre (Translink information desk), Donegall Square North, or from the Metro Kiosk, Donegall Square West. 33

Ulsterbus Services 34 Ulsterbus Services

Ulsterbus is responsible for virtually all bus services in Northern Ireland except Belfast city services which are operated by Metro.

Information on all Ulsterbus services can be obtained from the easy to use Translink journey planner on the Translink website. Alternatively, local Ulsterbus timetables are available free of charge from your local main bus station.

Visit www/translink.co.uk/ulsterbus 35

Ulsterbus Fares and Tickets

Day Return Tickets: Offer a saving over the cost of two single tickets.

Ulsterbus Smartlink: The Ulsterbus Smartlink Multi- Journey Card can be loaded in advance with a number of journeys between two specified stages. Cards can be topped up with a minimum of 5 journeys and a maximum of 40 journeys.

There are two different types of Ulsterbus Smartlink MJ (Multi Journey) Card – one for adults and one for children. Cards are valid for travel between the two specified stages for which you have requested the card to be issued for. Each time you use your Smartlink MJ Card for an Ulsterbus journey, the journey will be automatically deducted from the total number of journeys on your card. You will be issued with a receipt showing: n Details of the current journey. n Number of journeys left on your Ulsterbus Smartlink MJ Card. n Date by which all remaining journeys must be used.

You can top up your card with 10 journeys on board a bus or with 5, 10, 20 or 40 journeys at Ulsterbus stations, the Metro Kiosk, Donegall Square West or participating Smartlink Agents in the Greater Belfast Area. 36

Ulsterbus Smartlink MJ Cards are available to purchase online or from any main Ulsterbus Station. It is not possible to buy Ulsterbus Smartlink MJ Cards on a bus or at Smartlink Agents.

You can also now top-up Smartlink cards at over 900 PayPoint outlets across Northern Ireland. Just look out for the PayPoint sign. For a full list of PayPoint Outlets, check out our website.

Ulsterbus Town Service Smartlink Travelcards Available to buy online at translink.co.uk

An Ulsterbus Town Service Smartlink Travelcard is available, providing unlimited day, weekly, or monthly travel on all Ulsterbus Town Services. The Travel Cards can be topped up with 1 day, 1 week or 1 month of unlimited travel.

Visit www.translink.co.uk/fares/ 37

Group Travel: Discount is available for parties of 10 or more making travel arrangements at least 24 hours in advance. Contact your local station for details.

Excursion Fares: Available on certain services for shopping and off-peak journeys. Contact your local station for details.

Bus Rambler Ticket

Bus Rambler Tickets are available every Sunday and during main school holidays.

This ticket provides unlimited day travel on all Ulsterbus, Goldline and Metro services within Northern Ireland.

Available to purchase after 9.15am.

Visit www.translink.co.uk/special-offers/ 38 Goldline Services

Translink operate express coach services under the Goldline brand, giving the Northern Ireland public greater choice and frequency on services which link together the main towns and cities across Northern Ireland.

Goldline services are viewed as one of the ‘flagships’ of the Translink network, offering a high quality coach service which consist of the best vehicles.

The core values of the Goldline brand are:

n fast and frequent services n comfort and relaxation n accessible service network n value for money 39 Cross Border Goldline Services

Wherever you’re flying to, the Goldline Express Service X1, X2 from Europa Buscentre Belfast, and X4, 274 from Foyle St. Derry~Londonderry, has more ways to get you to Dublin Airport and on to Dublin City Centre.

With fast and frequent services and early bird departures at 11pm, 1am & 3am (X1, X2 services only), plus a range of web promotional fares.

Visit www.translink.co.uk/goldline/

Service information on all Airport services can be obtained from the easy to use Translink journey planner, available online, on mobile and App. Timetables are available online at translink.co.uk, or call 028 90 66 66 30. 40

Rail Services 41 Local Rail Services

NIRailways operates a rail network across the province serving the following routes:

Bangor line: Bangor – Belfast

Larne line: Larne Harbour – Belfast

Londonderry line: Derry~Londonderry – Coleraine – Belfast

Portadown line: Newry – Portadown – Belfast

All lines offer a combination of express services and trains that stop at each halt and station with up to 6 and 7 trains operating per hour at peak times on key commuter lines. The Class 3000 and Class 4000 trains are capable of travelling at speeds of up to 90mph and seat up to 200 passengers with additional standing space. Each train has disabled access toilet facilities and an area to accommodate two wheelchair using passengers and their travelling companions. There is also a cycle storage which can accomodate up to four bicycles.

Timetables operate Monday to Friday with different services on Saturdays. A reduced timetable is available on Sundays. Copies of timetables are available from the Translink website or from main NIRailways stations. 42

NIRailways Fares and Tickets

Singles: Valid on day of issue only, between two stations. Day Returns: Valid on day of issue only, with return journey on the same day. Depending on your frequency of travel, substantial savings can be made through buying weekly, monthly and annual tickets. Savings can also be made through off-peak travel. Promotional fares, offers and special trains are available throughout the year. See the Translink website for further details.

7-day Weekly Ticket: Seven days unlimited travel between any two designated stations (valid Monday to Sunday).

Monthly Moneysavers: Unlimited travel between any two designated stations for one rolling month. Unrestricted travel over the NIRailways network at weekends for high value tickets.

Sunday Day Tracker: Unlimited travel on all scheduled train services within Northern Ireland on Sunday. No time restrictions apply.

Group Travel: Discount is available for parties of 10 or more passengers on all services. Further details are available from NIR Travel, Tel: (028) 9024 2420.

3 Day Select Ticket: The 3 Day Select Ticket is available to purchase at NI Railways Ticket Offices and onboard trains; it provides the option to choose 3 specific days of travel within a 7 day period and save money.

Visit www.translink.co.uk/nirailways/ 43 mLink

Buy your rail ticket on the move on your mobile phone.

With mLink you can purchase and use a weekly, monthly, 3-day flexi or 1-day rail ticket using your phone. No need to carry money or wait in queues for your ticket!

Simply download the free app.

Once set up, you’ll find purchasing mLink tickets and using your mobile for travel is easy and convenient. mLink is compatible with most mobile phones and all UK mobile phone networks.

For further details of how to use mLink and to register your phone, visit www.translink.co.uk/mlink

NIRailways Book Club

Translink NIRailways Book Club provides passengers with the opportunity to pick up a book from a station or onboard a train to read on their journey. The books can be read and then left back to any of the book-cases at key stations or onboard a train for another passenger to enjoy. Book-cases are located at Belfast Central, Great Victoria Street, Carrickfergus, Lisburn and Bangor. 44 Enterprise Cross Border Rail Services

Enterprise is our flagship cross border rail service between Belfast and Dublin.

First Plus and Enterprise Class accommodation is provided on most trains between Belfast and Dublin. (Some services offer Enterprise Class only). Check railway timetable for details.

Seat Reservations: Individual seats may be reserved free of charge if you are travelling First Plus. Phone 028 90 66 66 30 for advance booking and seat reservation.

Enterprise Catering Services: A catering bar and trolley service is in operation on most scheduled Enterprise services. 45

Enterprise Fares and Tickets

Singles: Available for Enterprise Class and First Plus travel. (Belfast to Dublin).

Day Returns: Available Monday to Saturday for Enterprise Class (Belfast to Dublin). (This is a promotional ticket and may be withdrawn or revised at any time).

Family Day Return Fares: Available for Enterprise Class travel only. Valid for two adults and up to four children, on any train, any day (Belfast to Dublin).

One Month Return Fares: Available for First Plus and Enterprise Class travel (Belfast to Dublin).

Family One Month Returns: Available for Enterprise Class travel only and valid for two adults and up to four children. Return journey valid for up to one month from date shown on ticket (Belfast to Dublin).

Cross Border Contract Tickets: Books of 20 single journey, or 10 day return tickets are available between Belfast/Portadown/ Newry and Dublin. Contact NIR Travel for further information, Phone (028) 9024 2420.

7 Day Weekly Ticket: 7 days unlimited travel between Belfast, Portadown or Newry and selected Cross Border Stations.

Monthly Tickets: Unlimited travel for one month between Belfast, Portadown or Newry and selected Cross Border stations.

Tickets available online or at selected stations.

Visit www.translink.co.uk/enterprise/ 46

Web Fare Tickets: Enterprise web fares provide customers with more choice and value for money. The web fares offer discounts on single, day return and monthly return tickets. They are only available from the Translink website and must be purchased 3 days (72 hours) prior to travel.

Free Travel on the DART: Passengers in possession of a valid Enterprise ticket can travel free of charge on the DART between Connolly Station and Tara Station/ Pearse Station, Dublin.

Free Travel into Belfast City Centre: Passengers with a valid rail ticket may travel free of charge between Belfast Central Station (East Bridge Street) and the city centre on all Metro and Ulsterbus services which pass East Bridge Street.

Free Onward Travel to Titanic Quarter Station: Passengers travelling on Enterprise services from Dublin – Belfast Central can use their ticket for free onward travel to Titanic Quarter Rail Station. 47

Other Services 48 Concession Fares for Bus and Rail

Senior Citizens

Eligible Persons: All men and women 60 years of age or over, who are residents in Northern Ireland, for 3 months or more, and are in possession of a 60+ SmartPass are entitled to free travel within Northern Ireland. Passengers aged 65+ can also enjoy free cross border travel on production of a Senior Smartpass. This scheme is paid for by the Department for Regional Development. SmartPasses are issued free of charge. Application forms are available from any main bus or rail station.

SmartPasses are only valid for five years . Please check the expiry date on the front of your SmartPass to determine when it will expire as it cannot be used to obtain free travel after this date. 49

War Pensioners

Eligible Persons: Free travel concessions are available to holders of a war disablement pension, who are under the age of 60 and who are resident in Northern Ireland for at least 3 months. To enjoy free travel, pension holders must be in possession of a SmartPass. For an application form, please call 028 9035 1201.

Blind Persons

The free travel concession applies to all persons resident in Northern Ireland who are on the register of Blind Persons held by the local offices of the Health & Social Services Boards. Registered Blind persons must be in possession of a SmartPass to obtain free travel.

Application forms can be obtained from the Health & Social Services Trust with which you are registered blind.

Free travel in the Republic of Ireland

Under the Department of Social Welfare Free Travel Scheme senior citizens (aged 65+), war pensioners and blind persons resident in Northern Ireland are also entitled to free cross border bus or rail travel from any point in the Republic of Ireland on scheduled services.

Republic of Ireland Senior Citizens who are in possession of a valid working ROI Senior SmartPass will be entitled to travel free of charge on all Translink bus and rail services within Northern Ireland. 50

Senior Citizens who cannot present a ROI Senior SmartPass or a pre-obtained cross border ticket for their journey must pay a full Adult fare for their journey.

Half-fare Concession Pass

The Department for Regional Development has extended the Northern Ireland Concessionary Fare Scheme to include an additional four categories. On presentation of your Half-Fare SmartPass you will be entitled to a 50% reduction off the standard adult single fare on scheduled bus and rail services operating within Northern Ireland. A return ticket is also available which is priced at the standard adult single rate.

The four categories are as follows:

n People who have been awarded the higher or lower rate mobility component of Disability Living Allowance for a period of at least 12 months.

n People who have been refused a driving licence on medical grounds.

n People who are registered as partially sighted with the Health & Social Services Trust.

n People who are known to a Health & Social Services Trust as having a learning disability.

Application forms are available at the main bus and rail stations, Social Security Offices, Health & Social Services Trusts and Driving & Vehicle Licensing NI. 51

Unemployed Permits

Reduced bus and rail fares are available to any person currently unemployed and actively seeking employment, on production of an authenticated permit, JS40 form and photographic ID.

Consulting You

Translink Passenger Panels: We have set up a number of independently-chaired bus and rail passenger panels which meet regularly to provide feedback on our services. Group membership is made up of regular passengers who are committed to helping us improve and develop our services.

Translink Youth Forum (TYF): provides a supportive and enabling mechanism for young people to give their views, share their experiences, identify their needs and contribute their ideas about passenger transport in Northern Ireland.

If you would like to apply to become a member of a Passenger Panel or the TYF, please contact the Marketing department on 028 9089 9400. 52 Event Services

Translink provide bus, coach and rail services to a wide range of key events throughout the year.

Special services to popular music concerts, festivals and sporting events are organised regularly and tickets are available to buy online.

For the latest event information, please visit:

www.translink.co.uk/events/ 53 Airport Connections

Belfast International Airport: Airport Express 300 Service operates between Europa Buscentre and Belfast International Airport. Frequency: Every 15 minutes at peak times Mon-Fri, (reduced frequency Sat & Sun).

George Best Belfast City Airport: Airport Express 600 Service departs from Europa Buscentre to George Best Belfast City Airport. Bangor line trains operate to Sydenham rail station. Frequency: Every 20 minutes at peak times Mon – Sat, (reduced frequency on Sunday).

City of Derry Airport: Ulsterbus Service 143 from Foyle Street Bus Station and Service 234 from Coleraine operate to the City of Derry Airport.

Dublin Airport: Ulsterbus Goldline X1/X2 Services operate between Europa Buscentre and Dublin Airport. Ulsterbus Goldline X4/274 Services operate between Foyle Street Bus Station and Dublin Airport.

Visit www.translink.co.uk/airportservices 54 Tours and Private Hire

In addition to the scheduled bus and rail services, you can also avail of the following:

Ulsterbus Tours: Located in the Europa Buscentre, Ulsterbus Tours offer luxury coach holidays throughout Ireland, the UK and Europe; short break holidays; themed weekends, special interest trips and private/ corporate hire. For further information on coach tours, phone 028 9033 7004 and for private hire, phone 028 9033 7006.

NIR Travel: Based at Europa Buscentre, NIR Travel is the leading operator of short break holidays in Ireland, by rail. NIR Travel also specialises in group bookings by rail, UK and Continental rail travel, airline and ferry travel. For further information phone: 028 9024 2420. 55 Rural Transport

Translink operate a number of Ulsterbus services in rural areas across Northern Ireland which make an important contribution to reducing social isolation by improving access to employment opportunities, health, education and leisure amenities for rural residents. As well as rural bus services providing access to towns and facilities there are also Rambler services, which enable more people to enjoy some of the most varied and interesting scenery in the country.

Rambler bus services operate along parts of the scenic North and South East Coasts and through the rugged terrain of the Mournes, Slieve Gullion and Sperrin Mountains. These are ideal for both locals and visitors who want to explore some of NI’s most spectacular scenery by foot. Rambler services set down and pick up at key locations, and service main bus stations. Tickets can be purchased from the Bus Driver.

Seasonal Rambler Year Round Rambler Services: Services Causeway Rambler (402) Sperrin Rambler (403)

mourne Mourne Rambler (405) bus servicesKilkeel Rambler (407) Slieve GullionRambler Rambler (443) bus services bus services sperrin Visit www.translink.co.uk/ruraltransport/mourne Ramblerbus services mourne bus services Rambler sperrin bus services Rambler bus services causeway bus services

402 Service Route Forests mourne causeway Lakes/Reservoirs Roads BENBANE HEAD SHEEP 16 Service Stops sperrin BENGORE HEAD ISLAND Port na ISLANDOO Rivers Spaniagh Sea Route map CONTHAM HEAD Route map ISLANDLEAN Boheeshane Bay CARRICKAREDE causeway Port Larry Bane ISLAND mourne GIANT’S CAUSEWAY Moon GEERAGH POINT Bay DUNSEVERICK GID POINT CAUSEWAY Portnaboe CASTLE White Park 8 9 CENTRE 6 Bay KINBANE OR Leckilroy PORTBRADDEN BALLINTOY WHITEHEAD Cove Port More u 5 CARROWREAGH BUSHMILLS 7 MAGHERABOY 403 Service Route Forests HERITAGE ARTIMACORMICK CRAIGNAGOLMAN Portnakillew Rambler v RAILWAY bus services LEMNAGH LANNIMORE Roads Lakes/Reservoirs Ramblerw RamblerLEMNAGH HILL DONARD BUSHFOOT MORE BEG STRAND WOOD Rivers 16 Service Stops x LISNAGONOGUE BALLYNASTRAID Town/Village Sea y PORTBALLINTRAE BUSHFOOT Dundrum KILCOOBIN KNOCKNAGARVAN Mountain Peaks U LISNAGONOGUE Bay CLARE WOOD y V WOOD Spences CROAGHMORE 5 River DUNLUCE 4 BALLINEA BALLYCASTLE W CASTLE ISLANDCORR UPPER 16 Service Stops X 1 BUSHMILLS CARNANREAGH ISLANDS OF BROUGHGAMMON DUNMORE HEAD 407 Service Route Town/Hamlet CARNMOON WOOD kilkeel sperrins olour Ke 2 CARNMOON C Roads Mountain Peaks 3 WOODS TO PORTRUSH BALLYNESS CARAVAN PARK Rivers Caravan Parks & COLERAINE CRAIGNAMADDY MOYARGET kilkeel kilkeel WOOD sperrin (& WHITE ROCKS)

RamblerANNALONG 405 Service Route Forests bus services Roads Lakes/Reservoirs

Rivers 16 Service Stops Rambler Rambler Town/Hamlet Sea causeway Mountain Peaks 402 Service Route Forests 402 Service Route Forests Lakes/Reservoirs Roads Lakes/Reservoirs Roads 16 Service Stops Service Stops Rivers 16 Sea Rivers mourne causeway Sea causeway 403 Service Route Forests

Roads Lakes/Reservoirs 403 Service Route Forests LPS © Crown Copyright and database rights, NIMA ES&LA211 Roads Lakes/Reservoirs Rivers 16 Service Stops LPS © Crown Copyright and database rights, NIMA ES&LA211 Town/Village Sea Rivers 16 Service Stops Mountain Peaks Blues on the Bay Festival, Maiden of the MournesTown/Village Festival,Sea Rambler RamblerMountain Peaks RNLI Portrush Raft Race Weekend, Mini Weekend on the North Coast, Warrenpoint*, 20-25 May 2015 Warrenpoint*, 12 – 16 August 2015 16 Service Stops mourne Portrush, 23bus May ser vices2015 Portrush, 29-30 August 2015 www.bluesonthebay.co.uk www.maidenofthemournes.com 407 Service Route Town/Hamlet 16 Service Stops www.northcoastni.comRoads Mountain Peaks www.northcoastni.com Irish Open, 407 Service Route Town/Hamlet Rivers Caravan Parks Newcastle Arts Festival, Royal County Down Golf Club, Roads Mountain Peaks Causeway Coast Amateur Golf AirWaves, Newcastle, August 2015Rivers (TBC) Caravan Parks Rambler kilkeelNewcastle, 28-31 May 2015 sperrins NewcastleArtsFestival bus services Portrush, 5-6 September 2015 Tournament,405 Servicebus Route servicesForests www.discovernorthernireland.com Roads Lakes/Reservoirs www.airwavesportrush.co.uk www.newcastlefestival.org Portrush , 1-5 June 2015 405 Service Route Forests kilkeel kilkeel Rivers 16 Service Stops sperrin Mourne International Walking Festival, Roads Lakes/Reservoirs www.causewaycoastgolf.comTown/Hamlet Sea mourne Rivers Mountain Peaks Bushmills Salmon Mourne Mountains, Newcastle, * travel using Ulsterbus Service16 39Service Stops Ramblerbus services and Whiskey Festival, 26-28 June 2015 mourne from Kilkeel Town/Hamlet Sea Dale Farm Milk Cup NI International bus services Mountain Peaks 18 – 20 September 2015 www.mournewalking.co.uk Youth Football Tournament, www.visitcausewaycoastandglens.comRambler Rambler For further information contact: Coleraine,sperrin 26-31 July 2015 B/E Aerospace Festival of Flight, Ramblerbus services www.northcoastni.com images courtesy of Tourism NI For further information contact: Rambler Newcastle 8 August 2015 Newcastle Visitor Information Centre: causeway bus services www.downdc.gov.ukbus services 028 4372 2222 Giant’s Causeway Visitor mourne causeway Information Centre: 028 2073 1855 sperrinKilkeel Visitor Information Centre: causeway mourne Coleraine Visitor Information Centre: 028 4176 2525 Rambler Rambler 028 7034 4723 Ramblerbus services kilkeel sperrins kilkeel kilkeel Rambler sperrin bus services Rambler Rambler causeway mourne causeway Rambler Rambler causeway kilkeel sperrins kilkeel kilkeel Rambler Rambler 56 Park & Ride Services Park your car at a Translink Park & Ride site and enjoy a hassle–free, convenient journey on our fast and frequent bus and rail services. Translink operates 47 Park & Ride facilities across Northern Ireland that allow you to avoid traffic congestion and parking charges, save money, and help reduce your carbon footprint.

There are six Park & Ride facilities within the greater Belfast area. These are Northside, Eastside, Sprucefield, Blacks Road, Cairnshill and Dundonald.

Visit www.translink.co.uk/parkandride 57 Contact Us Visit translink.co.uk or call 028 90 66 66 30. e-mail: [email protected]

Contact Centre opening hours: Monday – Friday 7am to 8pm Saturday & Sunday 8am to 6pm Follow us on Facebook, Twitter and Instagram: www.facebook.com/TranslinkNI www.twitter.com/Translink_NI www.instagram.com/translinkni

Action on Hearing Loss Text Relay system can also be used to contact local bus and rail stations. Textphone users dial 18001 followed by full telephone number.

Lost property enquiries: Monday to Friday office hours only Metro 028 9045 8345 NIRailways 028 9033 7000 Ulsterbus - contact your local station by phoning our Contact Centre on 028 90 66 66 30

Enterprise First Plus Ticket and seat reservations: Phone: 028 90 66 66 30 NIR Travel Rail Breaks: 028 9024 2420 Ulsterbus Private Hire: 028 9033 7006 Ulsterbus Coach Tours: 028 9033 7004 Ulsterbus Cross Channel Express: 028 9033 7002 Bellarena Castlerock COLERAINE Dhu Varren ROUTE MAP LONDONDERR Y University PORTRUSH KEY Ballymoney Main Bus & Rail Inter change Dublin Line Londonderry Line Cullybackey Portadown/Newry Line Bangor Line Portrush Line Ballymena GREAT VICTORIA STREET Larne line EUROPA BUSCENTRE Airport Expr ess 300 service to Antrim Belfast Inter national Airport City Hospital Mossley West Airport Expr ess 600 service LARNE Botanic HARBOUR to George Best Belfast Y Whiteabbey Gr Tr Clipperstown Downshir BallycarryMagheramorGlynn City Airport orkgate Jor Carrickfer Whitehead Larne eenislandooperslane T Titanic danstown own BELFAST Quarter LisburnHilden LambegDerriaghyDunmurryFinaghyBalmoralAdelaide e Moira CENTRAL Sydenham gus ne Lur Holywood Portadowngan Scarva Marino Cultra Poyntzpass Free bus into town Newry Rail passengers with a valid rail ticket can travel Seahill Dundalk between Central Station and Belfast city centr e free Helen’s Bay

Dr of charge on Translink Metr o bus services. ogheda Carnalea Free Ulsterbus connections fr om Newry Station to Bangor West DUBLIN Newry city centr e and from Londonderry Station to Derry city centr e, with a valid rail ticket. BANGOR Malin Head SCOTLAND

Rathlin Island (Nature Reserve) Malin Mull of Kintyre Ballyliffin

Ballinamore Belfast Bus Map - Metro Services

Showing High Frequency Corridors within the Metro Network

13C, 14C M2 Motorway 1E/J 2A/B a w

Church Braden r Inbound Outbound Circular Route o

Road Park t o

Mallusk Bellevue 2D M

(Westland Rd) Somerton a Dargan w

Road r Crescent George Best

80 Loughside o 28 t

o Belfast City Airport Oldpark Limestone Skegoneill Park 96 11A 80A M Road Road Avenue 600/A/B 27

Showing High Frequency Corridors within the Metro Network

13C, 14C M2 Motorway 1E/J 2A/B a w

Church Braden r Inbound Outbound Circular Route o

Road Park t o

Mallusk Bellevue 2D M

(Westland Rd) Somerton a Dargan w

Road r Crescent George Best

80 Loughside o 28 t

o Belfast City Airport Oldpark Limestone Skegoneill Park 96 11A 80A M Road Road Avenue 600/A/B 27