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Have your say Changing public transport in South New Network Private Bag 92250 West Victoria Auckland 1142 FreePost Authority No. 233462 FreePost

Find out more: 09 366 6400 or visit www.aucklandtransport.govt.nz Transforming Auckland’s public transport network Over the next few years Auckland Transport is moving to a simpler and more integrated public transport network for Auckland. How to find out more This will deliver a New Network of buses and trains that will change the way people travel – including the need for some passengers to transfer at key interchanges. In return the New Network will allow more Visit our website to view individual route maps passengers to simply ‘turn up and go’ rather than planning trips around a timetable. It will offer and guides for key areas of South flexible travel options over large parts of the city, making public transport more useful for a range of Auckland, read answers to frequently asked travel purposes. questions and watch our video. This document has been translated into Maori, Tongan, Samoan, The map on page 2 shows the proposed new frequent routes for the whole of Auckland. This Frequent Korean, Hindi, Punjabi and Chinese and is Network will have trains and buses timetabled at least every 15 minutes from 7am to 7pm, seven days available on our website. We are also holding a week. They will be supported by a network of Connector routes timetabled at least every 30 minutes Open Days near you and encourage you to along with Local and Peak services, to ensure Aucklanders continue to have access to public transport and come along. For details go to page 7. good connections to the Frequent Network. Due to the scale of change, consultation and implementation for the New Network has been broken into several phases. We are starting with ’s network, which is the focus of this consultation brochure. More details on the proposed services for South Auckland are on page 3 and our website at www.aucklandtransport. govt.nz/newnetwork. Consultation runs from Wednesday 19 June to 4pm Friday 2 August 2013. As you read through these changes, please keep in mind that we are aiming to create a network that is both useful and convenient for more people in South Auckland. We have tried to design the best possible network, and we hope to improve on it with your input. Tell us how you think we could improve the New Network to best meet the needs of people who live, work or play in South Auckland. Other parts of Auckland will be consulted on over the next few years and detailed route maps for those areas will then be available. At this stage we are only seeking feedback on the Southern network. Changing public transport in South Auckland | 1 Consulting on the New Network for public transport in South Auckland Why are we proposing changes to public transport? Now is the time for a new way of thinking about public transport in Auckland. If The proposed New Network is based on a principle already working in many Auckland is to cope with the expected growth in population, public transport North American and European cities, which have networks of high frequency must become the transport choice for more Aucklanders. Bold changes need services that are designed to work together through easy connections. to be made to provide a better level of service, respond to public demand and A frequent, well-integrated network with services timetabled at least every provide better connections to the places Aucklanders want to go. Simply putting 15 minutes is considered to be more useful for most people than a jumble of more buses on the existing network is not an option. infrequent routes. We are following that principle as we work towards making We have to fundamentally change the way bus services operate, to provide more Auckland the world’s most liveable city. frequent services and a simpler more connected network. This is illustrated in the diagram below. Electric trains are on their way. This gives us the opportunity to redesign bus This principle was included in Auckland Transport’s Draft Regional Public services to complement rail and improve bus operations across the whole Transport Plan which was consulted on in October 2012. More than 700 of Auckland. submissions were received, and there was strong support for the proposed new The current bus network is complex, mostly infrequent and in many places, public transport network. It was endorsed for local consultation by the Auckland duplicates what trains do. It is inefficient to operate and does not always provide Transport Board in March 2013. a suitable alternative to the car, or give ratepayers, taxpayers and customers the best value for money.

Direct Service Option: Connective Network Option: many infrequent overlapping fewer routes, more frequency routes (Auckland now): (Auckland future): The current network tries to connect many locations with many other locations at low frequencies, as in the left

ResidentialResidential 1 1 ResidentialResidential 2 2 ResidentialResidential 3 3 ResidentialResidential 1 1 ResidentialResidential 2 2 ResidentialResidential 3 3 image. We are moving to the model on the right which has fewer routes but higher frequencies. The point at which the lines intersect in the right hand diagram illustrates where an interchange would be. For example, bus to train interchanges like or Manurewa, or a bus to bus interchange like Otara. This means that to make some trips, connections between services will be required, but ActivityActivity Area 1 1 ActivityActivity Area 1 1 the inconvenience associated with this will be minimised ActivityActivity AreaArea 3 3 ActivityActivity Area 3 3 Activity Activity by the provision of good interchange facilities, improved Area 2 Area 2 Activity Area 2 Activity Area 2 frequencies and integrated ticketing (with integrated 9 routes operate at 30 minute frequencies 3 routes operate at least every 15 minutes fares to follow).

To Silverdale P&R Browns Bay

Northcross Rothesay Bay Map Symbols Mairangi Bay Albany Inner City Rapid Service Interchanges Massey (Railway & Busway) * (Albert St, Queen St, University Mt Eden Station, Castor Bay Windsor Frequent Service University, Grafton) Park (All other colours) Constellation Crown Station Hill Reduced Frequency extension of Rapid or Sunset Road Milford Frequent Service This map shows only Cuthill Sunnynook Local Centre services (bus, train and ferry) Station or suburb timetabled at least every 15 minutes, 7am – 7pm, Greenhithe Connection Smales Farm 7 days a week. Other services Station between services Glenfield Hauraki will continue to support the Beach Akoranga Corner Major Interchange Frequent Network Haven Station Belmont Note: This map shows only the main , town centres and stations served by each Birkdale Narrow service. Not all stops are shown. Suburb locations are approximate only. Neck

Hobsonville Verrans Corner Highbury Northcote Point Devonport

West Harbour Bucklands Mission Bay St Heliers Wynyard Britomart Beach Kohimarama

Westgate Victoria Park * * Meadowbank Glendowie Pt Chevalier Herne * Orakei Station Beach Bay Peninsula Ponsonby Parnell Village Massey Westmere K’Road * * Newmarket Highland Grey Lynn Park Howick Te Atatu Shops Meadowbank St Johns Glen Innes Triangle Kingsland Road Mt Eden Remuera Station Te Atatu Morningside Interchange Pt Chevalier Shops Village Baldwin Greenlane Greenlane Station Ave Lincoln Sandringham Pakuranga Panmure Plaza Heights Road Te Atatu South Mt Waterview Albert St Balmoral Mt Epsom Ellerslie Mt Swanson Ranui Lukes Eden Rosebank Sandringham Botany Shops Penrose Sylvia Burswood Sturges Road Park Glendene Kelston Mt Roskill Royal Henderson Avondale Oak Wesley Three Kings Sunnyvale Te Papapa Otahuhu New Windsor Onehunga Glen Fruitvale New Town Centre Botany Eden Road Lynn Waikowhai Junction Otahuhu Blockhouse Bay Lynfield Ormiston Rd Station Hunters Otara Bridge Mangere Corner East Mangere Middlemore Airport Auckland Oaks Puhinui

Auckland Frequent Network Airport Homai Manurewa 2016 (proposed) Takanini Routes are subject to change as part of local consultation processes. Papakura

Weymouth To Pukekohe

Changing public transport in South Auckland | 2 What does this mean for South Auckland?

The proposed network for South Auckland will include different types of services as follows:

Service Type Frequency and Hours of Operation South Auckland

Frequent In South Auckland, the train line and four key bus routes will form this Frequent service layer. Services: 30, 31A/B*, 32, 33A/B* Services Bus services At least every 15 minutes between 7am and 7pm, seven days a week. Peak frequency will typically be every 10-15 minutes. Services will operate at lower frequencies outside these hours, typically every 30 minutes or better. Train services There will be trains at least every 15 minutes between 7am and 7pm, seven days a week, from Puhinui, Papatoetoe, Middlemore and Otahuhu to Britomart. At a later date there will be trains to and from Manukau and Papakura at least every 15 minutes between 7am and 7pm, seven days a week. There will be trains to and from Onehunga every 30 minutes.

Connector The Frequent Network will be complemented by Connector bus services at least every 30 minutes, Services: 31A, 31B, 33A, 33B, 309, 313, 325, 353, Services between 7am and 7pm, seven days a week – connecting people to town centres, and work and/or 363, 364, 365, 366, 372, 377 the Frequent Network. Peak frequency will typically be every 20 minutes. Services will operate at lower frequencies outside these hours, typically every 60 minutes or better.

All-Day Network Taken together, Frequent and Connector services form the backbone of what we have called the The two boxes above contain the services All-Day Network, which includes services operating between 7am and 7pm, seven days a week. which make up the All-Day Network for Outside these hours services will operate but at lower frequencies. South Auckland.

Local and Peak The All-Day Network will be supported by two other types of bus service: Local services: 314, 319, 324, 371, 373, 376, 378 Period Services Local services will serve areas not on Frequent or Connector routes. These services will link into Peak Period services: 301, 311, 352, 368/369 the All-Day Network at connection points such as train stations and town centres. Services will generally be every 60 minutes. Peak frequency will typically be every 30 minutes. Peak Period services will only operate during weekday peak period (generally 7am to 9am, and 4pm to 6pm). May vary for industrial area peak services. Peak services generally operate one way only – towards the city or key destinations in the AM peak and in the PM peak back to the local area. For example the 301 will go from Mangere to the city in the morning and from the city to Mangere in the afternoon. The 352 and 368/369 services however will go both ways during the morning and afternoon peak period.

* Where you see A/B services they are Connector services that will be timetabled to create a 15 minute frequency along the common route, before splitting off to different destinations. For example the 31A from Mangere to Otara continues to Flat Bush and the 31B continues to Botany every 30 minutes.

electric trains will be coming into service, enabling • Flexibility – Because of the All-Day service and Travel within South Auckland more passengers to be carried by rail. We believe the increase in service frequencies, the New • All the current bus services in South Auckland that the time taken to transfer from bus to train will Network will provide greater flexibility and choice will be replaced by the New Network which will be outweighed by the shorter train journey times for passengers. provide local connections and introduce four new for most passengers. For example, a peak time bus Frequent bus routes. • Simpler network – Fewer route variations and takes approximately 45 minutes to get to Britomart more frequent and regular services will result in • A new Frequent service to . from Otahuhu compared to the train, which only a simple, easy-to-understand network which will • Improved services between Mangere, takes 24 minutes. encourage more people to use bus services. Papatoetoe and Otara. • Increased access to frequent services – • Three new services in Papakura, one of which will Connections The New Network will increase the number service Hingaia/Karaka Lakes. • Two new bus to train interchanges are proposed, of South Auckland residents within 500m of a one at Otahuhu Train Station and at a later date • Three services serving the , East Tamaki and Frequent service from 12 per cent to 30 per cent. one at Manukau Train Station Auckland Airport industrial areas. • Bus services will connect to these and other • Smaller buses are likely to be used on Local What are the trade-offs? train stations for onward travel, particularly to and Connector routes in areas such as Papakura Along with our proposed New Network come a few the city centre. and Manurewa. new challenges, which are to be expected when • New timetables will be developed with an • Most with a bus service will still have changes of this scale are made. To improve public emphasis on increased service frequencies and services taking them to a key town centre or transport, we need to make some bold changes. We improved coordination and timing with train connecting them with the Frequent Network. cannot provide for every current bus journey without services. This will be a phased implementation. requiring some people to transfer. We understand not • We are providing areas in South Auckland that are See table above for more detail. everyone will be in favour of the proposals. Some of not close to train stations with direct and frequent the trade-offs include: connections to rail at Otahuhu, Papatoetoe, Manurewa and Papakura. What are the benefits of the • No direct services to central Auckland (including express buses) along Great South Road or the • Te Mahia and Westfield train stations are New Network? Southern motorway – these buses can better be proposed for future closure due to low patronage. • Increased frequencies – Frequency is freedom. used creating more frequent connections to rail High frequencies enable passengers to adopt a services. Travel to and from the city more flexible “turn up and go” approach, rather than planning trips around the timetable. More • Replacing some bus services that take you direct It is proposed that buses would no longer run from frequent services along more direct routes could from your home to your destination with generally South Auckland all the way into central Auckland, save time for existing passengers and make it more frequent services which may require a except for two services from Mangere. Passengers more usable for potential passengers. transfer. While transfers may not be desirable, they would be required to make local bus to train are essential to both frequency and simplicity and connections at Papakura, Manurewa, Manukau, • All-Day Service (7am to 7pm) – By offering they also enable access to a much wider set of Papatoetoe, Otahuhu or Onehunga. services that will operate more frequently over destinations. a larger part of the day, seven days a week From Britomart, passengers can connect with – passengers will be able to consider public • Some bus stops will no longer be used. As a result frequent inner city services to get to their final transport for a greater variety of trips and have the some people may need to walk further to access destination, for example the University of Auckland ability to travel any time, not just to and from work. public transport. and AUT. By the time these changes are made, new

Changing public transport in South Auckland | 3 The following section provides an overview of what these proposed changes mean for each key suburb within South Auckland. Detailed guides for local suburbs are available on our website www.aucklandtransport.govt.nz/newnetwork Onehunga Manukau • A new Frequent service between Onehunga, Mangere, Auckland Airport, • Frequent service (30) to Onehunga via Papatoetoe, Auckland Airport, Papatoetoe Station and Manukau Mangere Town Centre and Mangere Bridge • Travel from Onehunga to the city will be via services along Manukau Rd (302, • Frequent service (33A/B) along the Great South Road to Otahuhu, 312) or along Queenstown and Pah Roads (301, 309). Levels of service will be Hunters Corner and Manurewa similar to what operates currently on these roads • Journeys to the city via train • The 301 service will operate from Mangere (peak-only) and will travel via the • Services to Weymouth, Takanini and Papakura motorway and the 309 service will run along Beachcroft Avenue. Both routes will then run along Queenstown and Pah Roads • At Manukau buses will be directed to a proposed bus-train interchange at Manukau Station • People wishing to travel to Mangere can take the 309 via Mangere Bridge (similar to current 305 route) or the Frequent service (30) along Coronation • A peak only circuit (368/369) in both directions between Manukau Rd and Bader Dr and Wiri industrial area • Those wishing to travel further south can make connections to other services • A peak-only service (352) between Manukau and Panmure via East Tamaki at Mangere Town Centre industrial area • All other services in this area will remain the same • Current 580 will not change – Chapel Road to Botany Mangere Manurewa • Frequent services from Mangere Town Centre to Onehunga, Auckland • A Frequent service will start from the new interchange at Otahuhu Station Airport, Papatoetoe Station, Manukau, Otara, Otahuhu and Sylvia Park. then via Great South Road and Manukau with two branches in Manurewa Otara services continue either to Botany (31B) via East Tamaki or – one to Papakura (33A) via Great South Road and the other to Weymouth Flat Bush (31A) via Ormiston Rd (33B) via Clendon Shopping Centre • Travel to the city from the eastern side of Mangere (Massey Rd, Buckland Rd, • Motorway express bus services that start in Papakura and go via Manurewa etc.) and Favona will be via bus to Papatoetoe or Otahuhu stations and then to be discontinued - journeys to the city via train via train • At Manurewa, buses will use the interchange rather than the Southmall stops • Travel to the city from the western side of Mangere (Kirkbride Rd, Bader Dr, on Great South Road Robertson Rd, etc.), and Mangere Bridge via either: • Service (365) extended from Randwick Park to Papakura via Porchester Rd • Direct bus (301 peak only along motorway, 309 via Onehunga and • Wattle Downs service (363) will only go to Manurewa and not to Manukau. Beachcroft Ave) To get to Manukau change onto a Frequent bus (33A/B) at Manurewa • Frequent bus (30) and train from Onehunga • Service between Manurewa, Clendon, Homai and Manukau (similar to 454) – • To get to Manukau, people can either catch the Frequent 31 service to extended to Otara/MIT via Tui Road Papatoetoe Station and transfer to the Frequent 30 service or use the 313 • The Gardens and Everglade Drive (366) – same as current 466 but extended service which will operate at least every 30 minutes to new Manukau interchange • New local service (324) through parts of Favona not currently served – • Te Mahia Station is proposed to close. For journeys to the city people will connecting to rail at new Otahuhu interchange need to access alternative bus stops on Great South Road, for a bus to the • Connections to other parts of Auckland can be made at Onehunga, interchange at Manurewa and connect to a train. Otahuhu and Manukau • Service (314) to Middlemore Hospital (west side) from Mangere Town Centre Takanini • In addition to a Great South Road service (33A) between Papakura, Otahuhu Manurewa, Manukau and Otahuhu, there will be a new service (365) on the eastern side of the railway line from Papakura to Manukau via Porchester • Very frequent services between Otahuhu Town Centre and a new bus-train Road, Randwick Park, Manurewa interchange and Russell Road interchange proposed at Otahuhu Station • Connections to other areas within Auckland can be made at Otahuhu, • Frequent connections with Sylvia Park, Mangere Town Centre, Hunters Papatoetoe, or Manukau Corner, Manukau and Manurewa • New service (371) created between Papakura and Takanini Station via Old • Weekday only service (319) along Great South Road between Otahuhu Wairoa Rd, Cosgrave Rd and Bruce Pulman Park Station, Penrose and Ellerslie • The feasibility of a new station in the Glenora Road/Walters Road area • No through buses to the city. All trips to the city will be via train (proposed by local interests) has been assessed, but such a station would • Westfield Station proposed to close not be built within the timeframe for implementing this new network Otara Papakura • Frequent service to Mangere via Papatoetoe Station (31A/B) • There would no longer be any direct bus services to the city, including those • Journey to the city via bus to train connection at Otahuhu or via the motorway. Journeys to the city would be via train. Papatoetoe Station • Papakura bus services would only operate locally. People will be able to • Connector services to Otahuhu, Botany via East Tamaki, Flat Bush via connect with a train or take a Great South Road bus service to Manurewa, Ormiston Rd and Manukau via Chapel Downs/Clover Park (Diorella Dr) Manukau or Otahuhu • Connections to other parts of Auckland can be made at Otahuhu, • Services to Papakura interchange from Keri Hill (372), Red Hill (373), Rosehill Papatoetoe, Botany or Manukau and Pahurehure (377) • No change to the 575 service to Middlemore Hospital and Botany • New service (365) on the eastern side of the railway line from Papakura to via Highbrook Manukau via Porchester Road, Randwick Park, Manurewa interchange and Russell Road • One service (364) connecting all three Manukau Institute of Technology (MIT) campuses • New service (371) created between Papakura and Takanini Station via Old Wairoa Rd, Cosgrave Rd and Bruce Pulman Park Papatoetoe • New service (378) from Hingaia / Karaka Lakes • Frequent connections to Mangere and Auckland Airport • Service (376) retained between Papakura and Drury • Frequent service (33A/B) along Great South Rd to Otahuhu Town Centre and bus-train interchange and to Manukau and Manurewa Pukekohe • Services to Otara continue either to Botany (31B) via East Tamaki or • We will make no changes to Pukekohe to Papakura bus services until we Flat Bush (31A) via Ormiston Rd and to Onehunga, Manukau and Otara have consulted with the Franklin community except that we will no longer continue any of these services to and from Auckland via the motorway (i.e. • Journeys to the city via train 475 services will no longer become the 477x at Papakura). People wishing to travel to Auckland will need to either use the train from Pukekohe or transfer to the train at Papakura)

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Any changesAny these to services be part will a future of consultation. date. a later on at be consulted will Port and Waikato Tuakau Waiuku, Services Pukekohe, from and to Airbus Express between Auckland Airport the and city affected is not proposal. this by school bus servicesSchool review bus services to as part patterns is our reviewed intention It once travel consultation. this being general in not of are the from Network New been established. have changesAny school services to on separately. be consulted will currently are There two services Rider Nite within South be Auckland. equivalent services When will the proposed there changes implemented are what is currently to provided. 29F, 59F, 8 0 375 354, 359, 348, 334, 351, 332, 328, 336X, 338, 344, 347, 300’s 327, – 304, 324, 305, 305X, 315, 497X 483, 487X, 484, 477X, 497, 486, 486X, 487, 474, 473, 472, 471, 457X, 470, 456, 454, 455, 466, 435X, 457, 400’s 446, 428, – 409, 447, 566, 568 500’s – 561, 757. and 717 580, 589, 575, 532, 522, 500, 502, 512, 392, 479, 361, 302, 312, Current services changed but time this at being do 011, operate not within the consultation are area: that 008, 010, 009,

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Southern Consultation Map o t

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This map services all shows the new Auckland. South proposed for which part routes not Some the are of this current of consultation shown are in grey. • • • • What routes are changed? being What routes theAll current services under proposal: this be replaced will below listed • • • • included are not withinWhat routes the Auckland South consultation? • 011 u 010 City via Q e R is

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301/309 to erd College

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P 372 v Mangere Town Centre Mangere Town to Middlemore Hospital Rd and Tidal (west) via Rd. Portage Otahuhu Station to Ellerslie Station via Penrose. Centre to Town Mangere via Favona, Seaside Park Fletcher Dr andJames Otahuhu Station/Town Centre. Station to Papakura Station via Old Takanini Cosgrave Rd Rd, Wairoa and Bruce Pulman Park. Station to Papakura Redhill via Settlement Rd. Station to Drury. Papakura Station to Papakura Karaka Harbourside. Mangere Town Centre to Town Mangere Flat Bush via Papatoetoe, Otara and Ormiston Rd. Centre to Town Mangere Botany via Papatoetoe, Springs Rd and Otara, Smales Rd. Otahuhu Station to via Otahuhu Papakura Manukau, Centre, Town and Great Manurewa South Rd. Otahuhu Station to via Otahuhu Weymouth Manukau Centre, Town and Manurewa. CentreMangere Town to City via Onehunga, Queenstown Rd and Rd. Pah Centre to Town Mangere Manukau via Henwood and Old Papatoetoe Rd, Rd. Wallace Centre Mangere Town to Manukau via Otahuhu Centre, Station/Town Otara and Bairds Rd. Town Manukau to Botany Centre via Preston Rd, Harris Rd Springs Rd, and Greenmount Dr. Downs Wattle to Manurewa. to Otara MIT Manurewa North Campus via Clendon Manukau and Homai, Park, Rd. Tui Manukau to Papakura Manurewa, via Homai, and Randwick Park Rd. Porchester to Manukau Manurewa Gardens and The via Everglade Dr. Station to Papakura Willis Dominion Rd via Ave and Rd and Sheehan return via Clevedon Rd. Station Papakura to Rosehill via Pahurehure. Centre to Town Mangere City via Epsom (bypasses Onehunga). Centre Mangere Town Landing (North of The to Rd. Westney Airport) via to Manukau via Panmure Tamaki. Highbrook and East (both directions) Wiri Industrial circuit: Manukau Station, Roscommon Cavendish Dr, Ash Rd Homai Station, Rd, (368 Wiri Station Rd. and clockwise and 369 anti- clockwise)

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309 313 325 353 363 364 365 366 372 377 314 319 324 371 373 376 378 301 311 352 31B 33B

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CONNECTOR SERVICES 7am – At least every 30 minutes, Generally 20 7 days a week. 7pm, Lower frequencies minutes at peak. early morning and evenings. d LOCAL SERVICES Generally every 60 minutes and 30 minutes at peak. PEAK PERIOD SERVICES Services that only operate during (Generally weekday peak period. and 4pm to 6pm.) 7am to 9am, e t r o 368/369 371

r d e

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Onehunga to Manukau via Mangere Mangere Bridge, Airport and Centre, Town Papatoetoe. Centre Mangere Town to Otara via Papatoetoe and Hunters Corner (31A continues to Ormiston and 31B continues to Botany). Centre to Town Mangere via Otahuhu Sylvia Park Station and Otahuhu Centre. Town Otahuhu Station to via Otahuhu Manurewa Centre and Manukau Town (33A continues to Papakura via Great South Rd and 33B continues to Weymouth).

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PROPOSED SERVICES PROPOSED d o

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Consultation on bus services for 31A e

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Changing public transport in South Auckland | 6 How to have your say

Find out more at an Open Day Consultation runs from Wednesday 19 June to 4pm Friday 2 August 2013.

Day Locations Times Saturday 13 July Papakura Crossroads Church, 25 Broadway 10am to 5pm Monday 15 July Manurewa Library, 7 Hill Road 10am to 7pm Tuesday 16 July Mangere – Moana-nui-a-Kiwa Leisure Centre, 14 Waddon Place 12pm to 7.30pm Wednesday 17 July Papatoetoe Town Hall, 5 St George Street 10am to 8pm Thursday 18 July Manukau Room, Civic Building, 31 Manukau Station Road 10.30am to 8pm Saturday 20 July Otara Market (Community Centre), Newbury Street 7am to 4pm Thursday 25 July Otahuhu Recreation Centre, Fairburn Reserve, 30 Mason Avenue 10am to 7.30pm Saturday 27 July Onehunga Community Centre - Jackson & Yates Rooms, 83 Church Street 10am to 5pm

• All responses will be summarised and reported on in general but not How do I provide feedback? responded to on an individual basis. A consultation summary will be sent to We welcome your feedback on the proposed changes by those who requested one 4pm Friday 2 August 2013. You can provide your feedback by: • We will then make any changes and produce a consultation report with • Completing the feedback form online at: the recommended final Southern network for approval by Auckland Transport www.aucklandtransport.govt.nz/newnetwork • Filling out the FREEPOST feedback form attached When will these changes be made? Cut, fold and seal your completed form, then send it back to us It is anticipated these changes will be implemented by early 2015, subject to the • Attending an open day and completing the feedback form outcome of this consultation and subsequent appointment of bus operators • If you are visually impaired, or have difficulty completing forms due to a through a competitive process. disability, you can call us at 09 366 6400 and our call centre staff can complete Timetables will be available prior to implementation to allow people to plan their the form on your behalf travel and a comprehensive information campaign will be carried out prior to any services changing. Other parts of Auckland will be consulted on in the future and What happens after consultation closes? eventually Auckland will have a New Network. Your feedback is important to us and will be considered along with a wide range of other considerations. We fully expect that the final network will be improved by your involvement

Changing public transport in South Auckland | 7 Feedback Form If possible, Auckland Transport’s preference is for you to provide feedback online at www.aucklandtransport.govt.nz/newnetwork as you will have more space to respond and be able to include attachments. However, if this is not possible, please fill out this feedback form and send it back by Friday 2 August 2013.

Question 11 Question 19 Current Travel Habits Why will the New Network encourage you to use public Is there anything about the New Network you would change to Question 1 transport more often? better meet your travel needs? Are you currently a public transport user?  Yes (go to question 2)  No (go to question 7)

Question 2 Are you reliant on public transport for any of your activities, e.g. do not own, or cannot drive a car? Please be as precise as possible to ensure we can identify your  Yes  No Question 12 desired changes e.g. Why won’t the New Network encourage you to use public • Change the xx route to go down xx road transport more often? Question 3 (tick all that apply) • Increase the frequency of xx route because… What modes of public transport do you usually travel by? • Xx connection point should be moved 100m down xx road  Bus  Train  Ferry • Xx connection environment should be improved with a shelter • Xx connection point is not a suitable location because… Question 4 (tick all that apply) What times do you usually travel by public transport? Question 20 Any further comments?  Before 9am  Between 9am – 3pm  Between 3pm – 7pm  Between 7pm – 11pm Question 13 Are there any reasons why you are unsure whether the New  Af ter 11pm Network will encourage you to use public transport more often, e.g. lack of information? Question 5 How often do you typically travel by public transport?  Daily (inc weekends)  Daily (weekdays only)  3-4 times a week  1-2 times a week  2-3 times a month  Once a month Personal Information  Less than once a month For your submission to be considered you must include your full name together with a postal address. This is to ensure we can Question 14 confirm the validity of submissions. Please also provide your email Question 6 (tick all that apply) If the New Network is implemented as proposed, how often do address and phone number in case we need to contact you with any What activities do you currently use public transport to access? you think you will travel by public transport? queries about your submission. If you would like to be sent regular email updates on the New Network please indicate so below.  Commuting to/from work  Daily (inc weekends)  Daily (weekdays only)  Work related travel (other than commuting) PRIVACY: Auckland Transport recognises privacy is important to all  3-4 times a week  1-2 times a week people. You can be assured that any personal details you share with  Shopping  2-3 times a month  Once a month us will be treated with strict confidence and will not be released to the  Visiting friends/family  Less than once a month public or third parties.  Sport/leisure/hobby Title (circle one) Mr Mrs Ms Miss Dr Other  Hospital/medical Question 15 (tick all that apply)  Education If the New Network is implemented as proposed, what activities Full Name  Other (please specify) do you think you will use public transport to access? Which organisation are you submitting on behalf of (if any)?  Commuting to/from work Question 7  Work related travel (other than commuting) What are the main reasons why you do not use public transport?  Shopping  Visiting friends/family Phone (daytime)  Sport/leisure/hobby  Hospital/medical Phone (evening)  Education Mobile  Other (please specify) Postal Address Question 16 Overall to what extent do you support or oppose the proposed Feedback on the New Network?  Strongly support New Network  Support Question 8  Neutral Using the New Network, can you get to where you need to if  Oppose these changes are made? Email Address  Strongly Oppose  Yes (go to question 10)  Don’t know  No (go to question 9)  N/A (go to question 10) Question 17  I would like to receive email updates on the New Network What do you like about the proposed New Network and why? Question 9 What’s your age? If you can’t get to where you need to if these changes are made,  15 years and under  16-19 which journey/s can’t you make?  20-29  30-39 (Please include details of this journey, e.g. street names/numbers, landmarks, suburbs. Please be as precise as possible to ensure we can  40-49  50-59 identify your desired journey)  60-64  65+  Prefer not to say

What is your gender?  Male  Female Are You: (tick all that apply)  Employed full time Question 18  Employed part time Question 10 What don’t you like about the proposed New Network and why?  School student Will the New Network encourage you to use public transport  Tertiary student more often?  Retired  Yes (more) (go to question 11)  Not Working  The same (neither less or more) (go to question 12)  Other  No (less) (go to question 12)  Unsure (go to question 13)

Changing public transport in South Auckland | 8