Student Guide

STUDENT GUIDE

Ed. 2013

FOR LEISURE AND CULTURE ACTIVITIES IN MILAN WE COOPERATE WITH:

10% discount for LINGUADUE students – BOOK NOW !!! Zani Viaggi – Foro Bonaparte 76 (MM1 Cairoli-Castello) Tel: +39 02 867131 – www.zaniviaggi.it

Libreria Internazionale

Via Ozanam, 11 (MM 1 Lima) - 20129 Milano Tel: (+39) 02 2049022 – www.il-libro.it

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MILANO Corso Buenos Aires 43 I-20124 Tel (+39) 02-29519972 Fax (+39) 02-29519973 E-mail: [email protected] Web: www.linguaviva.it

FIRENZE LIGNANO – School for Juniors Via Fiume 17 I-50123 Viale Centrale 29 I-33054 Tel. (+39) 055-280016 Tel. (+39) 0431 73481 Fax (+39) 055-283667 Fax (+39) 0431 721566 E-mail: [email protected] E-mail: [email protected] Web: www.linguaviva.it Web: www.linguaviva.it

SUMMARY

Linguadue Staff & Services 1 First Day at Linguadue, Placement Test, Levels 2 Linguadue Courses 3 Useful Advise, Certificates, Exams & Textbooks 4 Arrival feedback, End of course evaluation 4 What to do if you are unhappy 5 Secretary & Accommodation office 5 How to contact you 6

Social Activities, Student Card, Internet 6 Before leaving Italy – Study Visa & Airport transfer 7 After your arrival in Milan – Permit of Stay 7 Fiscal Code, Bank Account, Health insurance, Security 7 Information about Milan – Trains, Airports 8 Getting around Milan 8 Phone, Tourist Offices, Tickets, Shops, Supermarkets 9 Banks, Post Offices, Mobile phones 9 Useful Numbers, Emergencies 10 Libraries, Bookshops, Newspapers 11 Nightclubbing & Restaurants, Sports in Milan 12

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BENVENUTI A LINGUADUE !

LINGUADUE STAFF

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HOW CAN WE ASSIST YOU?

POSITION NAME HOW CAN WE ASSIST YOU? For special issues you can ask for an appointment to Director Giorgia Biccelli meet the school’s director Information and student’s assistance for all issues concerning Linguadue. Assistance for issues related to Supervisor for student permit of stay. Special requests for courses. Information welfare and School Laura Castagna on Linguaviva’s programmes and schools. Information on services Academic Studies in Milan. If you have any complaints regarding school and services offered please refer to Laura. Course organization, individual lessons and teachers’ Course & Internship coordination. Cristina is responsible also for the Cristina Baroni Coordinator coordination and management of the Internship programme at Linguadue. Enrolments, cancellation course prolongations, Paola is Admissions Paola Anelli always in touch with your educational agency. Paola is responsible for selecting and booking your accommodation. She is in touch with host families and Accommodation Paola Anelli owners. For any questions concerning your accommodation booked through Linguadue please refer to her. Responsible for the Administration and Accountancy. Administration Lorena Corazza Payments for courses are effected in the administration office.

Antonella Berzuini Nicoletta Gilardoni All our teachers have professional teaching qualifications Roberta Mega and are selected for their enthusiasm as well as their Valeria Passera Courses ability. Bruno Pelizzoli Friendly and accessible, they appreciate the needs of Marina Perotto students and take an active role in planning courses. Sarah Pobbiati Alberto Raminelli

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SERVICES PROVIDED BY LINGUADUE

Accommodation Selection and reservation of requested accommodation Social Activities Every month there is an extensive daily programme of cultural, recreational and sporting activities accompanied by our staff. Information on cultural activities taking place in the city during your stay. Internet The school offers a free internet point with 4 computers and free wireless connection in all areas of the school. Internship Selection of a company based on your interest, supervision during the programme, workplace insurance Permit of Stay Assistance with the preparation and presentation of documents for students who stay in Italy longer than 90 days. Academic programs Information and consultation for academic programmes based on your interests, assistance with enrolment procedures Airport Transfers Upon request we can arrange a door to door service between the Milan airports and your accommodation. Orientation Upon arrival you will receive information about the school and a guided visit of the city. Personal assistance Our qualified staff is at your disposal to assist you with any problem you may have.

Ed. 2013 YOUR FIRST DAY AT LINGUADUE

Schedule Activity 8:30 – 9:00 Registration formalities at the secretary’s office 9:00 – 10:00 Presentation on Linguadue, activities and culture programmes 10:00 – 12:30 First Italian class for beginner students Written and oral placement test for non beginners 12.30 Buon Appetito ! Welcome lunch with Linguadue teacher 14:00 -15:30 Milan orientation: a tour in the downtown of Milan with practical information

PLACEMENT TEST To form homogeneous classes we need to evaluate your level of Italian. The test consists of a series of exercises to assess your knowledge of Italian grammar and vocabulary, listening, written and oral skills, comprehension of written texts. Based on the results of the test you will be assigned to one of the 13 available levels. LEVELS The following table outlines the linguistic capacities corresponding to each level and the number of lessons necessary to complete each level

LINGUADUE COURSES

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STANDARD COURSE Lessons per week 20 (45 minutes each), from Monday to Friday Duration minimum 2 weeks Groups maximum 12 students Levels all levels Timetable either in the morning, or in the afternoon

Timetable Programme Morning / Afternoon 9:00 – 10:30 / 13:30 – 15:00 Grammar / Conversation 10:30 – 11:00 / 15:00 – 15:30 Break 11:00 – 12:30 / 15:30 – 17:00 Conversation / Grammar

INTENSIVE COURSE Lessons per week 30 (45 minutes each) from Monday to Friday Duration minimum 2 weeks Levels all levels Groups maximum 12 students Levels all levels

SUPER INTENSIVE COURSE Lessons per week 30 (45 minutes each) of which 20 in group and 10 individual, from Monday to Friday Duration minimum 2 weeks Levels all levels During the private lessons, the student will have the possibility to: ó Improve all aspects of the general language ó Focus on specific aspects according to the student’s requirements (job, profession, studies etc..). ó Prepare for the CILS exam

Timetable Programme 9:00 – 10:30 Grammar / Conversation 11:00 – 12:30 Conversation / Grammar 12:30 – 13:30 Break 13:30 – 15:00 Conversation / Individual lessons

YOU NEED ADVISE ON YOUR COURSE ? If you have any difficulties with the course or you desire to change level, please speak to your teacher who will help you find a solution. Linguadue Course Coordinator, Cristina, is at your disposal every day from 10:30 to 11:00 and from 12:30 to 13:30 in the secretary’s office.

OTHER COURSES In the secretary’s office you will find detailed information about other Italian language and preparatory courses:

§ INDIVIDUAL LESSONS - If you would like a more personalized, intensive language training, with this option you can choose the timetable, the teacher and the intensity. you can book a minimum of 10 lessons. § ITALIAN + FASHION DESIGN - The courses are open to anyone who wishes to get in touch with the world of Italian fashion or who seeks to specialize in the design process of a collection over a short period of time. No previous experience in fashion is requested. § PREPARATORY COURSES FOR FASHION AND DESIGN - The course is on fashion or design terminology and covers the main aspects of Italian fashion and design culture. It provides students with the basic knowledge required from all fashion or design students. § PREPARATORY COURSE FOR ITALIAN UNIVERSITY - During the months from June to August the school organizes a preparatory course for the University entrance examination. designed for international students intending to enter an Italian University. Ask for further information. § INTERNSHIP PROGRAMME - The purpose of this programme is to understand how work is conducted in Italy and enables you to improve Italian language skills, understand work ethic and experience cultural diversity. 3

Ed. 2013 SUGGESTIONS FOR EFFECTIVE LEARNING ……..

PUNCTUALITY Please be always on time, a delay of more than 30 minutes means that you will miss a significant part of your class and you will not be able to catch up with your classmates, moreover they will not be happy if the class is interrupted due to your delay.

REGULAR ATTENDANCE We kindly ask you to attend classes on a regular basis. To make the most out of your learning experience we require an attendance of minimum 80% of your classes (i.e you may be absent 4 days in 4 weeks). Please inform your teacher or any of Linguadue staff if you intend to stay away from school for more than 2 days, it is useful for Linguadue staff to know if you are home or away in case we need to get in touch with you. . FINAL TEST If you are not able to take the final test on the scheduled day, please inform your teacher in time. In this case - according to the attendance and your class performance - the Director of Studies along with your teacher will decide if you are prepared enough to attend with ease the next level. Please note that both grammar and conversation skills will be tested and you must pass both in your final test.

CERTIFICATES Certificates need to be requested at the secretary’s office at least one week before departure. You may request the following certificates: ó Certificate of Enrolment can be requested before you leave for Italy. It is necessary to apply for a study visa, it states the type and length of course. ó Certificate of Attendance states the type of course you have attended, its duration and the level you have completed. ó Certificate of Linguistic Competence issued after the end of the course exam at all levels

If a student is absent for more than 40% of the lessons the certificate of attendance cannot be issued.

OFFICIAL EXAMS Linguadue offers a preparatory course on individual for the CILS exam (Certificato di italiano come Lingua Straniera) from the University of Siena. The CILS exam evaluates Italian linguistic competences at 4 different levels and can be taken twice a year, in June and December. Linguadue staff is at your disposal to provide you with detailed information about the exam and assistance with enrolment procedure.

TEXT BOOKS We use the following textbooks depending on the linguistic levels of students: ESPRESSO 1 Levels 1-2 CONTATTO 2A Level 7 ESPRESSO 2 Levels 3-4 CONTATTO 2B Level 8 ESPRESSO 3 Levels 5-6 MAGARI Levels 9-10 Supplementary Teaching Material Levels 11-13

Also recommended: Vocabolario della Lingua Italiana di Nicola Zingarelli, Edizioni Zanichelli I verbi italiani regolari e irregolari di A.Chiuchiù, M.C.Fazi e R.Bagianti, Edizioni Guerra

ARRIVAL FEEDBACK - On arrival at Linguaviva students will be given a questionnaire (feedback) which should be completed and handed to the Secretary’s office outlining any eventual problems.

END OF COURSE EVALUATION - At the end of each course students will be given a questionnaire to evaluate the course they have attended and the services offered by the school (accommodation, leisure time activities, student assistance).This questionnaire is an important tool offering feedback on the school. On the base of your feedback we will be able to improve our services and offer a more pleasant stay.

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WHAT TO DO IF YOU ARE UNHAPPY WITH LINGUADUE SERVICES Although we hope you will be satisfied with everything at the school, things can always go wrong. In case of any complaints please let us know: § speak to the person who is responsible (this could be your teacher, our accommodation officer, etc). § If you're still not happy, please speak to our Courses coordinator or to Supervisor for student welfare and School services. We will take care of your problem paying the maximum attention to it and tell you within 24 hours what action we will take. § If you are still unhappy, ask to speak to our Director, who is always available to help you. Problems and complaints with courses, accommodation and other services should be brought to our attention immediately so that we can help and your stay with Linguadue can continue as you have expected.

THE SECRETARY’S OFFICE Hours from Monday to Friday: 8:30 - 17:00 You can go to the secretary’s office for any information you may require or for particular requests relating to the courses. • To request private lessons • To request certificates of enrolment and attendance • To enrol on our preparatory courses • To register for excursions and other activities organized by the school • To extend your course and accommodation booking • To receive telephone calls, faxes or private mail addressed to you care of the school. Letters, messages and packages are left in the post boxes adjacent the secretary’s office each day • Internet Point (free of charge) • Free Wireless connection

ACCOMMODATION Linguadue Accommodation Officer is available from Monday to Friday during the office hours. After the course has been confirmed by the school you will receive the address, the description of your accommodation and indications on how to reach school from your accommodation. Please read carefully the accommodation rules that you will find attached to the address. We remind you to contact the owner of your accommodation at least one week before you leave for Italy to inform the owner about your time of arrival in Milan. If you intend to extend your course and your stay in Milan please contact the accommodation office as soon as possible to check on the availability of your accommodation. If you intend to leave accommodation earlier than planned you must give 2 weeks notice and please contact our accommodation officer. If after your course at Linguadue you wish to stay in Milan for a longer period of time and you will need an accommodation we can suggest some real estate agencies or you can have a look at the notice boards in the student’s area for accommodation offers available in Milan .

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HOW TO CONTACT YOU At school you can receive telephone calls, faxes and e-mail messages: Tel. 0039 02 29519972 (not during lessons) Fax 0039 02 29519973 e-mail [email protected]

Don’t forget to tell your family and friends to write clearly your name on all the messages they send. If you receive packages care of the school, please make sure the sender has the correct address and that they clearly indicate your name on the package. For some packages the Poste Italiane may require a payment for customs taxes of about € 6,00. Please check in the secretary’s office if there is any mail or there are any packages for you!

SOCIAL ACTIVITIES Every month the school organizes many activities for your leisure time. On the first day there will be a presentation of the detailed program which outlines both the weekday and weekend activities: Every week the notice board at the entrance will be updated with the schedule and with all the suggestions for the free time. • Guided visits to museums, churches, exhibitions in the city • Guided excursions to Milan’s surrounding area and neighboring cities • Seminars on Italian culture and current affairs • Classical music concerts • Films by Italian directors • Evening out: aperitivo, disco and nightspots enjoying Milan’s nightlife For the excursions and other activities students must register in the secretary’s office at least a few days before the activity

COFFEE BREAK At Linguadue you will find a common room which can be used during the breaks. WIFI is also provided in this area if you wish to use your own laptop. You will also find vending machines for snacks, hot and cold drinks. All machines accept Euro coins.

SMOKING In Italy there is a complete ban on smoking in all enclosed public areas, including restaurants and bars. At Linguadue, smoking is not permitted inside the building. There are smoking areas outside in the courtyard.

LINGUADUE STUDENT CARD Upon arrival at school or as soon as we receive your passport size photograph, we can issue a Linguadue student card. This card can be valid to receive some discounts in some bars and sporting facilities.

WIRELESS INTERNET You can either access our wireless internet infrastructure or use one of the laptops at the school reception. School computers are accessible during office opening hours from 09:00 to 17:00. If you would like to use your own laptop connecting to Linguadue’s WIFI all you need to do is to bring one along and ask for an access code at the reception desk.

PHOTOCOPIES You can ask for photocopies at the school ‘s reception desk. The cost for 1 photocopy is Euro 0,05.

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BEFORE LEAVING FOR ITALY

STUDY VISA If you intend to stay in Italy for more than three months you need to contact the Italian Embassy or Consulate in your Country before you leave in order to obtain a study visa. Once the enrolment and payments have been made, Linguadue will send you the Certificate of Enrolment by courier or fax that must be presented to the Embassy or Consulate to receive a study visa. The study visa will be valid for the entire period of your enrolment and can not be renewed or extended in Italy The Study visa type D is valid for a maximum stay of one year.

AIRPORT TRANSFER Linguadue is happy to arrange an airport pick up for you at your arrival. All you need to do is to request this service and to make sure that you provide us your arrival details (date, time, flight number, arrival airport and departure airport).

AFTER ARRIVING IN MILAN

Permit of Stay The Permit of stay must be requested within 8 days from your arrival in Italy. Our staff will help you prepare the application and will give you information on how to collect it once ready. To obtain the permit of stay the following items are required: § A photocopy of your passport (including empty pages) and study visa. § An official stamp (marca da bollo) of € 16,00. § Postal tax receipt of payment of € 80,00 (for less than one year) + € 27,50 § A photocopy of your health insurance policy (it must be valid in Italy and for the entire tay) § A photocopy of your credit card (or a letter of guarantee from your bank) § A photocopy of Linguaviva’s certificate of enrolment stamped and signed by The Embassy § The special form duly filled in and signed § € 30,00 in cash to be paid at the Post office when presenting all documents § 4 photos to be presented at the appointment at the Questura § N.B. All students who remain in Italy for less than 90 days do not need a Permit of Stay but a Dichiarazione di Presenza. You can receive all the information at the secretary desk.

CODICE FISCALE The Codice Fiscale is a tax identification number used in all interaction with government agencies and public administration in Italy. It is a unique identity code composed of the individual's name, date and place of birth. It is useful: £ to open a bank account £ to rent an apartment or buy property £ to apply to an Italian University £ to work in Italy The documents needed in order to apply for a codice fiscale are: valid passport and if available residence permit. Please ask at the school reception desk for the form and the list of revenues & tax offices in Milan where to obtain the tax number.

BANK ACCOUNT If you need to open a bank account we suggest you to open a libretto al portatore (a passbook account) or a Deposito bancario nominativo in one of the banks near the school. It is an easy way of making a deposit, withdraw and receive money from overeseas. In order to open one of these accounts you need the identity card or passport and the codice fiscale. If you wish to open a Conto Corrente and have the access to a credit card or cheque method of payment you must be a resident in Italy. For further information ask at the Reception as we have some special offers for foreign students in Milan. Do you need to change money? - It is better to change money in banks because the exchange rates are always updated and the commission is lower. 7

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HEALTH INSURANCE If you are a non-EU citizen Health insurance for Italy has to meet the following requirements: - it must cover expenses in case of emergency treatment and urgent hospitalization (recovery in casualty) - it must cover the entire duration of your stay in Italy; - it must guarantee the policy-holder’s return to his/her own country in case of serious illness - it must be in English or translated in Italian and legalized by the Italian Embassy/Consulate - it must also be valid in the Schengen Area. The most economic health insurance policy in Italy is INA (Istituto Nazionale Assicurazioni) which covers emergency hospital and maternity charges. It costs € 49,00 for 6 months and € 98,00 for 1 year. For further information please ask at the secretary’s office. If you are an EU citizen Before you leave for Italy you have to go to the competent Health Institution in your country in order to ask for an extension of your health assistance to Italy through one of the following issues: - E 106 for study or work stays more than 365 days. - the European Health Insurance Card (so called "TEAM Card") for stays up to 365 days, by which you are automatically covered in all EU-member countries for health cares considered as "necessary”

Do you need a doctor? - In the secretary’s office we can arrange an appointment for you at the International Health Centre, where you can get English-speaking medical, dental or psychology services. Do not forget to ask the doctor for the receipt of payment to get a refund from your health insurance once you are back in your country! Pharmacies are also a convenient place to have an advice on minor complaints, as the staff is medically trained. The Central Station pharmacy is open 24 hours, on the first floor departures gallery.

PERSONAL SECURITY In Milan, like in most large cities, you need to take some simple precautions. • Do not carry large sums of money with you. • Do not take all your credit cards with you at the same time, and don't keep your passport, credit cards, money etc… together. • Use a bag which closes securely. Do not put your wallet where everyone can see it. • Do not leave valuable things like mobile phones, i-pods etc… lying around in public places. • Keep your possessions where you can see them and avoid wearing very expensive jewellery when you are going out. • At night avoid dark places that you do not know. • Inform your host family or a housemate if you are going to be out very late at night. • If you are travelling alone, particularly at night and if you are a woman, try to avoid empty public transport. if you know you are going to be out late , we suggest arranging for taxi services or radiobus to collect you and take you back to your accommodation.

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INFORMATION ABOUT MILAN - TRANSPORTATION TRAINS In Italy there are different types of trains, if you are thinking of traveling during the weekend we recommend you to make a reservation. Remember that every ticket should be validated before boarding the train using the yellow machines situated next to the platforms. A return ticket should be validated again before the return journey. In Milan most trains leave from the Central Station. Eurostar and Frecciarossa: the fastest and the most comfortable trains – seat booking is obligatory. Intercity: fast trains, reservation is not necessary but recommended if you want to travel on the weekends. Detailed train information on timetables and ticket costs can be obtained from www.trenitalia.com Ferrovie Nord is a private railway company that runs lines from Cadorna Station, Stazione Nord, to various locations north of Milan (Saronno, Laveno, Novara, Asso). In particular it runs the Malpensa Express train link to Malpensa airport, and a very handy train to Como which arrives right on the lakeside. website www.ferrovienord.it

AIRPORTS Milano is linked by plane to all major airports. The city has 3 international airports: Milano LINATE, 7 km from the city centre, Milano MALPENSA and Milano/Bergamo ORIO AL SERIO, 50 Km from city centre. Upon request we can arrange an airport transfer service from the Milan airports to and from your accommodation

Q Milano Linate Airport (LIN) – 7 km from city centre www.sea-aeroportimilano.it/it/linate General information tel. 02.74.85.22.00 Lost luggage tel. 02.70.12.44.51 Transport to Linate: • Bus n° X73, from Corso Europa/Piazza San Babila. Schedule: from 5:35 to 00:35, Mon-Sun every 10 minutes. Journey time. 25 minutes Fare: € 1,00 • Taxi from the city centre, Euro 15,00 – Euro 25,00. Journey time : about 20 minutes • STAM coach service, from the Central Station. Schedule: from 5:40 to 21:35, Mon-Sun every 30 minutes. Journey time. 25 minutes Fare: € 3,00

Q Milano Malpensa Airport (MXP) – 50 km from city centre www.sea-aeroportimilano.it/it/linate General information tel. 02.74852200 Lost luggage tel. 02 58580298 Transport to Malpensa • Malpensa Express – From Stazione Cadorna Schedule: from 5:50 to 20:20, with extra trips at 05:00, 21:20, 22:20 and 23:10 by bus; Mon – Sun every 20 minutes. Journey time: 45 minues Fare: € 11,00 • Malpensa Shuttle – From Stazione Centrale Schedule: from 5:00 to 23:15. Mon – Sun every 20 minutes. Journey time: 50 minutes Fare: € 5,50 • Taxi – from Milan city centre, the fare is about € 90,00.

Q Aeroporto di Orio al Serio (BGY) – 50 km from city centre http://www.sacbo.it/Airpor/portalProcess.jsp General information 035 330080 Lost luggage 035 318472 8

Ed. 2013 Transport to Orio al Serio • Autostradale – From Stazione Centrale Schedule: from 4:30 to 01:00, Mon – Sun every 20 minutes. Journey time: 50 minutes Fare: € 7,00 • Taxi – from Milan city centre, the fare is about € 100,00.

GETTING AROUND MILAN

In Milan buses, trams and undergrounds are run by a company called “ATM”. Most areas of the city can be reached by metro, tram, filobus or bus. For more information about Milan’s public transportation system visit: www.atm-mi.it.

METROPOLITANA The Milan subway network consist of five lines; MM1 the red line links Northeast with West, MM2 the green line, running from Northeast to Southwest and MM3 the yellow line running from North to South and the MM5 the purple line. There is an additional Passante blue line running through 3 stops in central Milan and then heading out to the suburbs. Metro entrances are marked with a red square sign with a white "M". The Milano metro runs from 6:15 until 00:14.

TRAM Trams, also known as trolley car, run throughout the city. They are orange or green and have either a long or a short carriage. The longer trams are more modern than the older wooden interior box shaped trams. Tram stops as well as bus stops are marked by tall orange poles with a diagram of the tram or bus route.

BUS Buses are always orange. There are electric cable buses (filobus) as well as independent buses.

TICKETS All tickets for the public transportation system can be purchased at news kiosks, tobacco shops, or in the metro stations from the machines. Not all stations have a ticket booth, but many do have news kiosks. The same ticket can be used on all three types of transport for 75 minutes. Travelling with the metro you can use only one time. Ordinary Ticket € 1,50 valid for 90 minutes Daily ticket € 4,50 valid for 24 hours Weekly ticket 2 rides/day € 10,00 from Monday to Sunday, 2 rides for 6 days Carnet (multiple rides) € 13,80 valid for 10 rides

MONTHLY PASSES Monthly pass for students (up to 26 years old) Cost € 32,00 first request € 22,00 every month Monthly pass (over 26 years old) Cost € 45,00 first request € 35,00 every month Please ask at Linguadue’s reception for information on how to purchase a monthly pass.

RADIOBUS Radiobus is an “on-call bus”, which picks you up and takes you directly to your destination. The service guarantees greater safety and greater comfort. Radiobus is available from 8 p.m. to 2 a.m. and operates within the urban area. • To reserve phone : Tel 02 48034803 everyday from 13:00 to 2:00. The reservation can be made from 3 days before up to the time of the journey itself; • Send an SMS to 335 7872571. In the short text message, you need to indicate: day, time and location of pick up, number of people, reference telephone number for possible problems. Tickets for Radiobus can be purchased in all ATM selling points or directly on the bus. Fare: € 1,50 - € 2,50 8

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TAXI It is almost impossible to stop a taxi on the street in Milan. It is better to look for a taxi station, or call one of the radio taxi firms. Some taxi accept also credit cards. In case of any doubt about the price, ask the driver for an estimated price before setting off. 02 8585 02 4040 02 4000 02 6969 It is also possible to make a taxi reservation for the next day, in this case you will need to give your phone number, address and the time when the taxi should pick you up.

BikeMi BikeMi is Milan’s new Bike Sharing system. It is an easy, practical and ecological service designed to promote user mobility. BikeMi is not just a simple bike rental service but a real public bicycle transport system to be used for short trips supplemented by ATM traditional transport vehicles. All information are available on the website: www.bikemi.com

PHONE When you wish to make an urban call within the city of Milan, you have to use the 02 prefix. If you are calling Italy from abroad, you have to include the +39 prefix, ie +39.02.(number). Numbers starting with 0 are for fixed phones, 1 for public utilities (police etc.), 3 for mobiles, 8 for toll-free numbers. For information on international calls and phone numbers abroad, dial 176: English-speaking operators are available.

TOURIST OFFICE This office provides free information with leaflets, maps etc on what to see and do in the city. APT, Piazza Castello 1 (corner Via Beltrami) Tel. 02 7740.4343 Fax: 02 7740.4333 http://www.visitamilano.it/turismo/benvenuti/uffici_info_accoglienza/index.html http://www.turismo.milano.it

TICKETS FOR ROCK, POP AND CLASSICAL CONCERTS IN MILAN Tickets can be purchased online at www.ticketone.it or at the following seller points: • FNAC Milano Via Torino ang. Via della Palla, Tel 02 869541 Open: Mon – Sat: 9:00 – 20:00, Sun: 10:00 – 20:00 • Mondadori Multicenter (ground floor) Via Marghera 28, Tel. 0248047501 Open: Mon:14:00 –18:30, Tue – Fri:10:30 – 14:30 / 15:00 – 18:30. (closed on Sat-Sun).

LA SCALA Tickets can be purchased on line at www.teatroallascala.org or from these point of sales: • Auditorium di Milano Largo Gustav Mahler, tel.+39 02 83 38 92 01/2/3; fax: +39 02 83 38 93 00 Open: every day (from Mon to Sun): 10:00 – 19:00 • Ticket and Travel presso Messaggerie Musicali C.so Vittorio Emanuele , tel +39 02 795502; fax: +39 02 80581979 Open: Mon:13:00 – 19:30, Tue - Sat:10:00 – 19:30, (closed on Sun)

TICKETS FOR SOCCER GAMES Tickets for F.C. INTER football matches can be purchased at • Banca Popolare di Milano C.so Buenos Aires 36, tel +3902/29513503 fax: +3902/29515796 Open: Mon – Fri: 8:30 – 13:30 / 14:45 – 15:45 On-Line: http://www.inter.it/it/biglietti/acquista.html 9

Ed. 2013 Tickets for A.C. MILAN games can be purchased at • New Milan Point P.zza San Fedele tel: +3902 45486224, fax: +3902 36581233 • New Milan Point C.so S. Gottardo 2, tel: +3902 89422711, fax: +3902 8393192 On-Line: http://www.bestticket.it/newbt/default.asp?shop_id=MILAN

SHOPS Shops are usually open from 10:00 to 19:30 from Monday to Saturday. Some shops close for the lunch break (about 1 hour). Most of the shops are closed on Monday morning. Department stores in the centre of Milan are open also on Sunday.

SUPERMARKETS Most of the supermarkets are open from 8:00 to 20:00 / 21:00 from Monday to Saturday. Some of them are open also on Sunday.

BANKS / EXCHANGING MONEY Banks are open from Monday to Friday from 8:30 to 13:30and from 14:45 to approximately 15:45. Each bank has its own opening hours. There are other exchanges in Piazza Duomo, Piazza Scala, Via Orefici, Via Dante, near the Central Station and the airports.

You can find exchange machines in Piazza Duomo/Via Mengoni, Piazza Meda, Via Marconi 1, at the airports, and at the Central Station. Money can also be changed at the central post office, Piazza Cordusio 1 (MM1 Cordusio, see under Postage), and in a few other post offices: Via Spinola 10 (MM1 Amendola), Via Moscova 30 (MM2 Moscova), Central Station post office, and at Linate airport. Best rates are available in the post offices, followed by banks.

POST OFFICES Post offices are marked with a yellow “PT” sign. Post offices are generally open until the early afternoon: Mon - Fri 8.00 – 14:00, Sat 9:30 – 13:00. Stamps are also available at tobacconists (T sign). Post offices close to the school: Via Cappellini 17/19 tel.: 02/6773311 Via Cardano Gerolamo 8 tel.: 02/6702498 Via Rosolino Pilo 19/a tel.: 02/2046789 The Central Post Office in via Cordusio 4 is open: Mon-Fri 8:00 – 19:00; Sat 8:30 – 12:00, Sun closed. Tel 02/72481

STAMPS Postcards and letters (up to 20 grams) € 0,85 within the European Community € 2,00 to Asia, Africa, North and South America € 2,50 to Australia

MOBILE PHONES Mobile phones are relatively cheap in Italy so it may not always be cheaper to hire one. In Corso Buenos Aires near the school you will find many shops selling mobiles phones. If you already have one, it is possible to buy a new SIM card with an Italian number which will help you to save money on local phone calls.

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USEFUL NUMBERS Ambulance 118 Carabinieri 112 Police 113 Fire Department 115

EMERGENCIES In case of emergency, you will need to go to the nearest casualty department (Pronto Soccorso) and wait to be treated. If you are unable to do so, call 118 and the appropriate medical service will be sent to you.

In case of emergency you can call the so called Guardia Medica and talk to a doctor (italian) who can provide you with help on handling the situation. The line is available: Mon - Fri, Sun: 20:00 – 8:00 and Sat: 14:00 – 20:00, tel. 02.34.567 Emergency departments are available at the following hospitals: • Fatebenefratelli, Corso di Porta Nuova 23 tel. 02.63.631 • Ophthalmic emergency dept, Corso di Porta Nuova 23 tel. 02.6363.2239 • Maggiore Policlinico, Via Francesco Sforza 28-35 tel. 02.55031 • Niguarda Ca’ Granda, piazza Ospedale Maggiore 3, tel. 02.644.41 • Obstetric/gynaecological emergency dept, Via Macedonio Melloni 52, tel. 02.6363.3220

ALL NIGHT PHARMACIES (opening hours 21:00 – 8:30) Piazza Argentina 02 29526966 C.so Buenos Aires 4 02 29513320

POLICE (113) In case of a robbery or theft please report to the central police station / QUESTURA in Via Fatebenefratelli 11 (MM3 Turati) Tel 02 62 261. Contact also the Consulate of your home country in Milan.

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LIBRARIES When you visit libraries it is a good idea to have your passport with you, as in many cases an ID document is required for entrance or for borrowing a book, or for becoming a member. Biblioteca SORMANI – Corso di Porta Vittoria 6 – Milan’s largest public library Opening hours: Mon - Sat from 9:00 to 19:30 tel: 800 880066 – 02 884 63397 – fax: 02 884 63353 Biblioteca VENEZIA – Via Frisi 2 – The closest library to Linguadue Opening hours: Mon – Wed - Fri 13:30 – 19:30; Tue - Thu - Sat 10:30 – 19:30 tel.: 02 88465799 Biblioteca del CONSERVATORIO - via Conservatorio 12 – The library of Milan’s music school where you can find any book about the music. Opening hours: Mon - Sat from 9:00 to 12:00 tel 02. 76003097 Biblioteca AMBROSIANA - via S. Pio XI° 2 – A historic library founded by Federico Borromeo in the 16th century, with an exceptional collection of antique books and manuscripts. A card is required for the entrance: € 8 for one week, € 26 per month, € 100 per year. Opening hours: Tue – Sun from 10:00 to 17:30 tel 02 806921 FASHION LIBRARY - via Vigevano 35 – Library specialized in fashion. Free for students on Tuesday. Opening hours:Tue: 9:00 – 13:00; Mon – Fri: 8:30 – 19:30; Sat & Sun:10:30 – 19:00 tel 02. 8356020 MEDIATECA DI SANTA TERESA, Via della Moscova 30. 120 workstations for digital resources and Internet with data banks, CDs, videos and DVDs in the fields of literature, art and social sciences. The entrance is free. Opening hours: Mon – Fri: 10:00 – 18:20; Sat:10:00 – 13:50. tel. 02.8739.781.

BOOKSHOPS IL LIBRO - Via Ozanam 11 just across the street from Linguadue. Italian and International books and press LA FELTRINELLI - Corso Buenos Aires 33 Books, music, dvd,stationary and a small cafè in the basement AMERICAN BOOKSTORE - Via Camperio 16 great selection of English books close to Castello Sforzesco FNAC - Via Torino angolo Via della Palla Books, Music, Computers, Concert tickets on 3 floors.

NEWSPAPER & RADIO

DAILY NEWSPAPERS Corriere della Sera on Wednesday Vivimilano is included www.corriere.it La Repubblica on Thursday Tuttomilano is included www.repubblica.it Il Sole 24 ore Finance & Business newspaper www.ilsole24ore.it

RADIO Radio Popolare (FM 107.6) In Milan over 30 years Radio Lombardia (FM.100.3) all about Milan, from news, weather, traffic Radio DJ (FM 99.7 / 107) entertaining with a lot of music Lifegate Radio (FM 105.1) music & new age, part of an ‘eco-cultural network’. There is also a Lifegate restaurant and cafè MILANO ON THE WEB Turismo a Milano www.milanoinfotourist.com Comune di Milano www.comune.milano.it Musei di Milano www.rcs.it/mimu Teatro alla Scala www.teatroallascala.org 11

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NIGHTCLUBBING Milan, one of Italy's most dynamic and cosmopolitan city, has its fair share of interesting nightspots.

DISCOS Alcatraz Via Valtellina 25 02 6901 6352 www.alcatrazmilano.com Hollywood Corso Como 15 02 6598996 www.discotecahollywood.com Old fashion Café Viale Alemagna 6 02 8056231 www.oldfashion.it G Lounge Via Larga 8 02 8053042 www.glounge.it Rolling Stone Corso XXII Marzo 32 02 7331172 www.rollingstone.it Shocking Club Bastioni di Pta Nuova 12 02 6575073 www.shockingclub.net Karma Via Fabio Massimo 36 02 5694755 www.borgodeltempoperso.net

PUBS AND BARS Bar Magenta Via Carducci 13 02 8053808 www.barmagenta.it Bar Basso Via Plinio 39 02 29400580 www.barbasso.com Loolapaloosa Corso Como 15 02 6555693 www.loolapaloosa.com Cafè Atlantique Viale Umbria 42 02 55193925 www.cafeatlantique.com/ Just Cavalli Cafè Viale Camoens 02 311817 www.justcavallicafe.com

RESTAURANT, PIZZERIE & TRATTORIE (near Linguadue) SALI E TABACCHI Corso Buenos Aires 49 348 116 8699 DROGHERIA PLINIO Via Plinio 6 393 879 6508 SPONTINI Corso Buenos Aires 60 (ang. Via Spontini) 02 2047444 SABATINI Via Boscovich 54 02 29402814 ALLA CAPANNA Via Donatello 9 02 29400884 AL’LESS Via Giuseppe Broggi, 13 02 36533440 PASTA E FAGIOLI Via Venini 54 02 2827680

SPORTS IN MILANO For detailed information on all sports facilities please visit: www.milanosport.it

SWIMMING POOLS Infostrada Sportvillage (Lido) Piazzale Lotto 15. MM1 Lotto. 02.3272.683 Opening hours: Tue – Sun: 10.00 – 19:00. Prices: € 5, on Sunday € 6. Available facilities: swimming pool, waterslides, beach volley, water polo, sunbathing area. Idroscalo/IdroParkFila Info: 02 7020.0902, 02.7020.8388 (9:00 – 21:00, Sat 14:00 – 21:00). To reach the lake, take bus ID from MM1 San Babila (Corso Europa). The Idroscalo is an artificial lake, once used as a flying boat airport, near Linate. Today it is used for water sports and recreation.

GYMS Sporting Club Leonardo Da Vinci Via Battaglia, 6, 02/26 14 17 75, close to Linguadue Sportsman Club5 Via Termopili, 6 02/28.22.474, close to Linguadue Sanbabila Sportclub Corso Venezia, 2 02/97 37 83 84, close to Linguadue Down Town P.za Diaz, 6 02/86 31 181 Virgine Active c/o Bicocca Village, 800914555 Viale Sarca ang. Via Chiese WELLNESS & SPA Terme Milano Piazzale Medaglie D'Oro, 2 0255194833 www.termemilano.com (MM3- Porta Romana) 12

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special prices for Linguadue students ! ! !

Via Plinio 6 (MM1 Lima) – 20124 Milano

Tel.: +39 393 879 6508 – www.drogheriaplinio.it

C.so Buenos Aires 49 (MM1 Lima) - 20124 Milano Tel. 348 11 68 699 – w w w .salitabacchi.net

special prices for Linguadue students ! ! !

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