Company Profile 2019

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Company Profile 2019 SWISSPORT INTERNATIONAL AG COMPANY PROFILE 2019 Swissport International AG Company Profile 2019 3 Dear readers, In 2019, Swissport achieved solid results in a Furthermore, we are making efforts to increase weakening market environment. On revenue of data availability to efficiently steer our busi­ 3.13 billion euros, operating EBITDA1 came to ness and to create a framework that supports 272.3 million euros. In constant currency, our data­driven service innovations. revenue was up 2.3 percent, largely in line with sector growth, while EBITDA was 2.4 percent As the global leader in aviation ground services, below previous year – and roughly on previous we are comm itted to contributing to the success year in actual terms. Our operating cash flow1 of airlines and logistics companies, while delivering improved to 196.4 million euros in 2019, up from sustainable growth to our investors. 182.5 million euros the year before. Thank you for your interest in Swissport. In our pursuit of continuous improvement, we remain focused on enhancing our operational execution in line with our quality objectives and our service principles. As a people business, we continually invest in our employees. To this end, we train our frontline employees and foster the development of leaders across the organization. Eric Born Since 2018, more than one thousand midlevel President & CEO leaders have enrolled in leadership development. Swissport International AG 15 senior level managers attended a pilot program on transformational leadership in 2019. 1 Pre­IFRS 16, as defined in our audited financial statements 4 Company Profile 2019 Swissport International AG 2019 KEY FACTS Facts and igures are to the point, but don’t account for the people of Swissport standing behind them – around 64,000 in 2019. Our company profile tells the stories behind the numbers. 6CONTINENTS 47 115 COUNTRIES WAREHOUSES 5LOUNGE GUESTS (million) 4.6TONS OF CARGO (million) Swissport International AG Company Profile 2019 5 2.1AIRCRAFT TURNS (million) 265AIRLINE PASSENGERS (million) >850 CORPORATE CLIENTS 64,000 300AIRPORTS EMPLOYEES Company Profile 2019 Swissport International AG Swissport International AG Company Profile 2019 7 CONTENTS CEO's statement 3 Our commercial ambitions 26 2019 key facts 4 Our competitive advantage 29 Swissport at a glance 8 Full range of mission­critical services 30 Group executive management 10 Competitive cost base 32 Overview of results 12 Safe and industry­leading operations 34 Interview with the CEO 14 Global consistency 36 Our global presence 16 Sustainable stakeholder relations 38 Our story 18 Pricing discipline and commercial governance 40 Market review 20 Corporate sustainability 45 Objectives & strategy 22 Credits / Contact 52 Our corporate strategy 24 8 RUBRIKSWISSPORT AT A GLANCE Company Profile 2019 Swissport International AG SWISSPORT 1 AT A GLANCE Swissport International AG Company Profile 2019 RUBRIK 9 Group executive management 10 Overview of results 12 Interview with the CEO 14 Our global presence 16 Our story 18 Market review 20 Swissport International AG Company Profile 2019 SWISSPORT AT A GLANCE 11 GROUP EXECUTIVE MANAGEMENT1 Eric Born Glenn Rutherford Luzius Wirth President & CEO 2 Executive Vice President Executive Vice President Asia­Pacific Europe, Middle East & Africa Andreas Hugener Dr. Peter Waller Chief HR Officer Chief Financial Officer 1 As per 30 April 2020 2 Ad­interim EVP Americas 12 SWISSPORT AT A GLANCE Company Profile 2019 Swissport International AG OVERVIEW OF RESULTS 2019 BUSINESS PERFORMANCE Against a weakening global economy, Swissport was able to achieve solid results by taking decisive cost-efficiency measures. A strong de-icing business in the first quarter and the first full-year consolidation of Aerocare also had a positive impact. FINANCIAL PERFORMANCE OPERATING PERFORMANCE Management statements not included in the consolidated financial statements section com­ In 2019, revenue growth of 2.3 percent was largely The weakening global economy and inter­ menting on “operating result” refer to opera­ in line with the sector’s overall growth. EBITDA national trade impacted our business, ting earnings before interest, tax, depreciation stood at 272.3 million euros, 2.4 percent below especially in the cargo segment. Swissport and amortization (“operating EBITDA”) as previous year in constant currency and roughly performed 2.05 million aircraft turns and reported in → note 1.1. Segment Information on previous year in actual terms. handled 4.62 million tons of cargo. in the financial report. Statements discussing results’ comparison year on year are made on a constant currency basis, i.e., adjusted for REVENUE AIRCRAFT TURNS movement in foreign currency exchange rates between the two comparative periods. € 3.13 bn 2.05 m 2018: €3.06 billion1 2018: 2.16 million EBITDA2 CARGO TONS € 272.3 m 4.62 m 2018: €278.9 million1 2018: 4.78 million tons 1 On a constant currency basis 2 Operating EBITDA (pre­IFRS 16), as defined in our audited financial statements Swissport International AG Company Profile 2019 SWISSPORT AT A GLANCE 13 REVENUE AND EBITDA CASH FLOW AND LIQUIDITY 2019 2018 2018 Operating cash flow improved over the previous constant as reported MEUR currency year, owing in part to a solid business per­ Revenue 3,134.5 3,063.9 2,994.5 formance and effective working capital manage­ Operating EBITDA 272.3 278.9 273.2 ment. Total liquidity increased overproportionally Operating EBITDA Margin 8.7 % 9.1 % 9.1 % due to a decrease in investment activity and a long­term re­financing in August 2019. REVENUE PER REGION OPERATING CASH FLOW1 Our revenue growth stemmed from increased activities from various business lines across the globe. Strategic acquisitions also supported top­line growth. + 7.6 % 2019: €196.4 million 2018: €182.5 million 2019 2018 CASH AND CASH EQUIVALENTS + 74.5 % EMEA 54.7 % EMEA 55.8 % 31 Dec 2019: €253.4 million Americas 35.4 % Americas 36.0 % 31 Dec 2018: €145.2 million APAC 9.9 % APAC 8.2 % 1 Operating cash flow (pre­IFRS 16), as defined in our audited financial statements 14 SWISSPORT AT A GLANCE Company Profile 2019 Swissport International AG CEO’S INTERVIEW Eric Born, Swissport’s President & CEO, reviews an eventful 2019 and shares his outlook on 2020. How do you rate Swissport's business results Would you say that Swissport’s business model continuously work on further improving our in 2019? with ground services and cargo handling is overall efficiency. This will strengthen Swissport’s We achieved solid results in a weakened market working to our advantage under more challenging ability to compete for business, help in realizing environment. Our revenue climbed to 3.13 market conditions? margin-improvements and increase our cash- billion euros. That’s 2.3 percent more than in Absolutely. The ground services business, which flow. In the longer term, we will be able to 2018 on constant currency and 4.7 percent contributes about 80 percent of group revenue, further strengthen our balance sheet and increase more in real terms. Our operating EBITDA was added stability. In line with past market our capability to invest. On the revenue side, we 272.3 million euros, a 2.4 percent drop over last behavior, the segment reacted to the global aim for growth at least in line with the sector. year at constant currency, but roughly stable in economic slowdown with a delay and a smaller real terms. Our operating cash flow increased contraction than cargo. It also has a higher When Swissport acquired Aerocare in 2018, it to 196.4 million euros, a 7.6 percent year-on- share of variable cost and we can swiftly react had high hopes for the Australian affiliate to year improvement which was supported by our to downturns by adapting our workforce or by serve as a platform for growth in Asia-Pacific. Is effective working capital management. selling equipment. We successfully did this in the business delivering on the expectations? Brazil in 2019, for example, where a sizeable We continue to see opportunities across the In 2018, the first-time consolidation of our newly share of our revenue was lost due to the market Asia-Pacific region. We are expanding our acquired business in Australia and New Zealand exit of a client. Cargo, on the other hand, current activities and developing new lines of contributed a significant share of our above- contributes higher margins, which compensate business, with a focus on Australia and New market growth. This effect was no longer there for the risks associated with long-term lease Zealand, where we can indeed build on the basis in 2019, of course. And in the spring of 2019, the obligations for facilities and equipment. of our existing operation. Next year, a brand- weakening global economy increasingly impacted new airfreight warehouse will go online in sector growth. As a result, our EBITA-margin Where do you see the main challenges for Melbourne, Australia, our first on the continent. ultimately slipped by almost half a percentage Swissport? And in Perth, we will open the first Australian point compared to 2018. So 2019 was not Process efficiency and cost leadership are Aspire airport lounge, with further locations in great, but all in all it was still a solid year and we becoming ever more important in our industry. the planning. And Skycare, the former fixed base are working hard to improve further. And now we are operating in a weaker economic operation of Aerocare, has been integrated in environment than just 18 months ago. Swissport, Swissport Executive Aviation. I am pleased to thanks to its position as the world market see that Asia-Pacific is delivering on our leader, is ideally positioned to strive for and aspirations as a platform for growth. defend cost leadership in key markets. We SWISSPORT AT A GLANCE 15 “We are also continuing to develop smaller business lines with a strategic focus on high­margin aviation services.“ Apart from our Asia-Pacific expansion, where Where do you see Swissport in 2020? else is Swissport investing? From a macroeconomic perspective, 2020 got We are focusing on projects of strategic impor­ off to a bumpy start.
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