Safety and Operations Committee J U L Y 2 6 , 2 0

SAFETY AND OPERATIONS

COMMITTEE

JULY 26, 2013

SOUTHERN CALIFORNIA REGIONAL RAIL AUTHORITY

ROSTER

SAFETY AND OPERATIONS COMMITTEE

COUNTY MEMBER

San Bernardino: Paul Eaton (Chair) 1 vote Mayor, City of Montclair

Larry McCallon Mayor, City of Highland

Riverside: Karen Spiegel (Vice Chair) 1 vote Mayor, City of Corona

Andrew Kotyuk Councilmember, City of San Jacinto

Orange: Shawn Nelson 1 vote Supervisor, 4th District County of Orange

Los Angeles: Richard Katz 1 vote Metro Appointee

Don Knabe Supervisor, 4th District County of Los Angeles

Robert T. Bartlett Metro Appointee

Tom Lackey Mayor Pro Tem, City of Palmdale

Ventura: Brian Humphrey 1 vote Commission Member VCTC

One Gateway Plaza, 12th Floor, Los Angeles, CA 90012

SOUTHERN CALIFORNIA REGIONAL RAIL AUTHORITY

SAFETY AND OPERATIONS COMMITTEE

FRIDAY, JULY 26, 2013 10:00 A.M. LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY UNION STATION CONFERENCE ROOM ONE GATEWAY PLAZA, 3RD FLOOR LOS ANGELES, CALIFORNIA 90012

AGENDA DESCRIPTIONS The agenda descriptions are intended to give notice to members of the public and a brief general description of items of business to be transacted or discussed. The posting of the recommended actions does not indicate what action will be taken. The Committee may take any action that it deems appropriate on the agenda item and is not limited in any way by the notice of the recommended action. The Chair reserves the right to discuss the items listed on the agenda in any order.

A person with a disability may contact the Committee Secretary's office at (213) 452-0219 or via e-mail [email protected] at least 72 hours prior to the scheduled meeting to request receipt of an agenda in an alternative format or to request disability-related accommodations, including auxiliary aids or services, in order to participate in the public meeting. Later requests will be accommodated to the extent feasible.

SUPPORTING DOCUMENTATION The agenda, staff reports and supporting documentation are available from the Committee Secretary, located at One Gateway Plaza, 12th Floor, Los Angeles, CA 90012, and on the Metrolink website at www.metrolinktrains.com under the Meetings and Agendas link.

PUBLIC COMMENTS ON AGENDA ITEMS Members of the public wishing to address the Committee members regarding any item appearing on the agenda, may do so by completing a Speaker’s Form and submitting it to the Committee Secretary. Speakers will be recognized by the Chair at the time the agenda item is to be considered. When addressing the Committee, please state your name for the record. Please address the Committee as a whole through the Chair. Comments to individual Committee members or staff are not permitted when addressing the Committee. A speaker’s comments shall be limited to three (3) minutes.

PUBLIC COMMENTS ON ITEMS NOT ON THE AGENDA Members of the public wishing to address the Committee members regarding any item not on the agenda, but within the subject matter jurisdiction of the Committee, will be taken under Item 3 (Public Comment), and will be subject to the same guidelines as noted above.

One Gateway Plaza, 12th Floor, Los Angeles, CA 90012

Safety and Operations Committee Agenda Transmittal Date: July 19, 2013 Meeting Date: July 26, 2013 Page 2

1. Call to Order

2. Pledge of Allegiance

3. Public Comment

REGULAR CALENDAR

4. Approval of Minutes – June 28, 2013 Safety and Operations Committee Meeting

Staff recommends the Safety and Operations Committee approve the Minutes of the June 28, 2013 Committee Meeting. Page 1

5. On-Time Performance – June 2013

Staff will provide a presentation to discuss June on-time train performance results including annulments, terminations as well as incidents and mechanical issues that delayed trains. There is no written document. The Safety and Operations Committee may receive and file this report.

6. System Safety Update

Staff will provide a year-over-year comparison of safety statistics. There is no written document. The Safety and Operations Committee may receive and file this report.

7. TAP Program Update

An update on the progress of the Transit Access Pass (TAP) ticket project is provided. The Metrolink TAP Transition Communication Project Plan is now in the post-launch phase. Staff is distributing materials and posters are being strategically placed in Union Station’s east and west portals to remind Metrolink customers to always “tap” their tickets when transferring through Metro’s system. Additional messaging also advises customers not to accumulate and store expired tickets with current tickets as they interfere with the electronic reader’s ability to interpret the correct ticket.

The Safety and Operations Committee may receive and file this report. There is no budget impact as a result of this update. Page 9

8. Purchase Order No. PO570-14 – Transit Access Pass Enabled Ticket Purchase – Non-Competitive Award – ASK-intTag, LLC

The procurement of Transit Access Pass (TAP) enabled ticket stock is required to accommodate the new fare media, TAP-compatible smart ticket options, to be sold through Southern California Regional Rail Authority’s (Authority) ticket vending machines Safety and Operations Committee Agenda Transmittal Date: July 19, 2013 Meeting Date: July 26, 2013 Page 3

(TVMs). The Los Angeles County Metropolitan Transportation Authority (Metro) and Southern California Regional Rail Authority (Authority) have collaborated to provide a fare media that allows Metrolink patrons to utilize the Metro TAP gate system.

Staff recommends the Safety and Operations Committee approve and recommend the Board authorize the Chief Executive Officer award the non-competitive Purchase Order No. PO570-14 for the not-to-exceed amount of $590,000 to ASK-intTag, LLC. Funding for the purchase of TAP-enabled ticket stock is included in the FY2013-14 Operations Budget. Page 13

9. Purchase Order No. PO568-13 – Signal Maintenance Vehicles – Recommendation to Award – Downtown Ford

New signal maintenance vehicles are required to replace an aging fleet for service and repair of railroad electronic signal equipment in rural and hard-to-access areas both on and off the railroad right-of-way. The vehicles are needed by the signal maintainers that install, service and repair signals, switches, crossing arms, and other railroad signal equipment. The new, properly-equipped vehicles will enhance the ability of signal maintainers to work safely on a 24-hour basis in all kinds of weather conditions.

Staff recommends the Safety and Operations Committee approve and recommend the Board authorize the Chief Executive Officer to award Purchase Order No. PO568-13 for the not-to-exceed amount of $107,434 to Downtown Ford under California Statewide Commodity Contracts (SCC) No. 1-13-23-20A for the procurement of five (5) Ford F-250s. Federal, state and local funding for this procurement is included in the FY2012-13 Rehabilitation budget. Page 16

10. Contract No. OP136-10 – Metrolink Operator Services – National Railroad Passenger Corporation (Amtrak) – Renewal Notification

The Operating Service Contract with Amtrak will expire on June 30, 2014. This item initiates the renewal notification to approve the first of two (2) three-year term extensions. The contract renewal will extend the period of performance from July 1, 2014 to June 30 2017. During that time, it is anticipated that Amtrak crews will have recently completed necessary training to accommodate the Authority’s Positive Train Control (PTC) system. It is staff’s intention to keep these newly trained crewmembers and the management engaged with continued train operations.

Staff recommends the Safety and Operations Committee approve and recommend the Board authorize the Chief Executive Office to request the renewal for the first three-year term extension under Contract No. OP136-10 with Amtrak. This action does not impact the current operating budget. Funding for this contract is requested through the annual budget process and staff will return with a recommendation for action on the Operating Services Contract. Page 18 Safety and Operations Committee Agenda Transmittal Date: July 19, 2013 Meeting Date: July 26, 2013 Page 4

11. Chief Operating Officer’s Report

12. Chief Executive Officer’s Report Authority Update

13. Chair’s Comments

14. Committee Member Comments

15. Adjournment

SOUTHERN CALIFORNIA REGIONAL RAIL AUTHORITY

MINUTES OF THE SCRRA SAFETY AND OPERATIONS COMMITTEE June 28, 2013

ITEM 4 COMMITTEE MEMBERS IN ATTENDANCE:

VOTES

SANBAG: Larry McCallon (Acting Chair) 1

RCTC: Andrew Kotyuk 1

OCTA: --

METRO: Bob Bartlett1 1 Tom Lackey

VCTC: --

STAFF:

GARY LETTENGARVER, Chief Operating Officer GEOFFREY FORGIONE, Associate General Counsel LAURA LAMARQUE, Committee Secretary

Meeting Minutes are presented in a format that corresponds with the Safety and Operations Committee Meeting Agenda, which is incorporated herein by reference. Southern California Regional Rail Authority (SCRRA) Safety and Operations Committee meeting packets are available from the Metrolink website (www.metrolinktrains.com) or by calling the Committee Secretary at 213-452-0219.

1. Call to Order

The June 28, 2013 Meeting of the Safety and Operations Committee was called to order by Director McCallon at 10:09 a.m. at the Los Angeles County Metropolitan Transportation Authority Union Station Conference Room, located at One Gateway Plaza, third floor, Los Angeles, CA 90012. Director McCallon presided over the meeting in the absence of the Committee Chair, Paul Eaton.

2. Pledge of Allegiance

Director McCallon led those present in the Pledge of Allegiance.

1 Director Bartlett arrived during the discussion of Item 5.

One Gateway Plaza, 12th Floor, Los Angeles, CA 90012 1 SCRRA Safety and Operations Committee Meeting Minutes – June 28, 2013 Transmittal Date: July19, 2013 Meeting Date: July 26, 2013 Page 2

3. Public Comment

Director McCallon inquired if any members of the public wished to address the Committee. There being no requests to speak, the Public Comment period was formally closed.

REGULAR CALENDAR

4. Approval of Minutes – June 28, 2013

Upon a motion by Director Lackey and seconded by Director Kotyuk, the Committee approved the Minutes of the June 28, 2013 Safety and Operations Committee Meeting. There being no opposition, the Minutes were approved unanimously.

ACTION: The Safety and Operations Committee approved the Minutes of the June 28, 2013 Committee Meeting.

5. On-Time Performance – May 2013

Gary Lettengarver, Chief Operating Officer, discussed May performance results including annulments and terminations that delayed trains by more than 20 minutes. He stated that year-to-date on-time performance was 94.69% and while staff was working diligently to restore it to 95% or greater, cascade delays were a significant hindrance. He reported that staff continued to collaborate with the Coroner’s office and had set a joint goal of releasing trains no more than 90 minutes after incidents.

As per the Safety and Operations Committee’s request of April 26, 2013, Ron Svoboda, Director, Maintenance of Equipment, presented more simplified charts and discussed equipment-related failures causing train delays in detail. Ron Svoboda stated that year-to- date Metrolink averaged about 26 incidents and approximately 20 cascades per month.

Director McCallon inquired if the goal line shown on the chart was a goal for incidents or trains delayed. Ron Svoboda clarified that the goal line referred to mechanical failures. Director McCallon observed that a more meaningful goal might be to focus on reducing the number of incidents. Ron Svoboda concurred and said staff also had a goal of no more than 17 incidents per month and expounded that if this objective was met so too would be the objective of 35 mechanical failures. He added that next month, he would include a goal line on this chart that illustrated the incident goal.

Referring to the issue of delays, Director Kotyuk asked when staff expected to resolve this matter. Gary Lettengarver responded that this was an ongoing effort due to the myriad elements out of staff’s control. However, staff held briefings after each incident to discuss opportunities for improvement.

Director Kotyuk asked what the biggest operational problem was that hindered on-time performance was. Gary Lettengarver responded that as slide 9 of the presentation indicated, signal and communication issues were the largest contributor and expounded that this was

2 SCRRA Safety and Operations Committee Meeting Minutes – June 28, 2013 Transmittal Date: July19, 2013 Meeting Date: July 26, 2013 Page 3

largely due to broken gates. Ron Svoboda detailed staff’s analysis of failures and said his department had determined an increase in component malfunctions was their greatest obstacle.

Director Lackey asked if adding double track to the system would make a greater operational and safety impact than the implementation of Positive Train Control (PTC). Gary Lettengarver responded that it was a difficult question to answer because although operationally double track would be a tremendous benefit, it was also cost prohibitive. From a safety perspective, problems would still exist even with double track, concluding that PTC would prevent many problems caused by human error.

A copy of the presentation is available upon request from the Committee Secretary.

ACTION: The Committee received and filed this report.

6. System Safety Update

Fred Jackson, Director, System Safety, provided a presentation on the year-over-year comparison of safety statistics. He discussed the formation of the Authority’s Tiger Team that included a roster of Authority staff along with the Commander and Lieutenant of the Sheriff’s Bureau, respectively. The Tiger Team had been challenged with identifying gaps and developing new approaches to solving safety, security and incident prevention issues along the right-of-way (ROW) via the use of technology.

Fred Jackson announced that in partnership with the Los Angeles County Metropolitan Transportation Authority (Metro), the Transportation Security Administration (TSA) and the Department of Homeland Security, the Authority had agreed to become a test platform for new technologies being explored in the transportation industry. He highlighted the thermal image camera test the Authority had performed on the Antelope Valley line and demonstrated the camera’s capability via video.

Director McCallon inquired how much distance was needed in order to stop. Fred Jackson explained that the Engineer might not be able to stop however, thermal imaging might give Engineers an opportunity to sound an audible alert, thus assisting the Authority in mitigating incidents.

Director Bartlett suggested speaking to the military to see if drones could be employed.

A copy of the presentation is available upon request from the Committee Secretary.

ACTION: The Committee received and filed this report.

3 SCRRA Safety and Operations Committee Meeting Minutes – June 28, 2013 Transmittal Date: July19, 2013 Meeting Date: July 26, 2013 Page 4

7. Contract No. C3111-12 – Valley, Ventura and East San Gabriel Communications Backhaul Project (VVSG) – Increase in Contract Contingency and Approval of Contract Change Order – Parsons Environmental and Infrastructure Group, Inc. (PEIG)

Lia McNeil-Kakaris, Assistant Director, Contracts and Procurement, provided a brief background on this item as detailed in the staff report and requested approval of staff’s recommendation.

Upon a motion by Director Kotyuk and seconded by Director Bartlett, the Committee approved staff’s recommendation. There being no opposition, the motion passed unanimously.

ACTION: The Safety and Operations Committee approved and recommended the Board authorize the Chief Executive Officer to amend Contract No. C3111-12, Valley, Ventura, East San Gabriel Communications Backhaul Project (VVSG) with Parsons Environmental and Infrastructure Group, Inc. (PEIG) to:

1) Increase the authorized construction contingency by $937,421 from $3,022,677 to $3,960,098, which represent an increase in contingency from 15% to 20% and will raise the estimate at completion for the contract to $20,132,043. The increased contingency amount will not exceed the original Board-authorized contractual amount of $23,173,857.

2) Approve the execution of a contract change order in an amount not-to-exceed $600,000, which is in excess of the $150,000 limit delegated to the Director, PTC, C&S Systems. This change order is primarily for extended overhead associated with the mountaintop towers building permit and structural modification delays.

8. Contract No. C3113-13 – Intrusion Detection System at Entrances to Tunnels 26 and 27 – Increase in Contract Authorization and Approval of Contract Change Order – Balfour Beatty Rail, Inc. (BBRI)

Lia McNeil-Kakaris, Assistant Director, Contracts and Procurement, provided a brief background on this item as detailed in the staff report and requested approval of staff’s recommendation.

Director McCallon asked about the amount submitted by the next lowest bidder. Lia McNeil- Kakaris stated that the second lowest bidder was higher in price as was the third lowest. These two bidders had included the design and completion of the cellular repeater system. A cost analysis was done based on the increase of $249,975 and found to be much lower than the next lowest bidder.

Upon a motion by Director Lackey and seconded by Director Kotyuk, the Committee approved

staff’s recommendation. There being no opposition, the motion passed unanimously.

4 SCRRA Safety and Operations Committee Meeting Minutes – June 28, 2013 Transmittal Date: July19, 2013 Meeting Date: July 26, 2013 Page 5

ACTION: The Safety and Operations Committee approved and recommended the Board authorize the Chief Executive Officer to amend Contract No. C3113-13 with Balfour Beatty Rail, Inc. for Intrusion Detection System at Entrances to Tunnels 26 and 27 to:

1) Increase the contract authorization by $150,000 for a new not to-exceed amount of $2,927,847;

2) Approve execution of a contract change order for $249,975. The value of the change order is in excess of the $150,000 limit delegated to the Director, Engineering and Construction in the Board-approved Contracts Administration and Procurement Policy CON-21, Change Orders for Public Works/Construction Contracts. This change order combined with previous ones exceeds the authorized 15% contract contingency amount of $362,328.

9. Contract No. C3119-13 – Cesar Chavez Bridge Repair – Recommendation to Award – Slater Waterproofing, Inc.

Lia McNeil-Kakaris, Assistant Director, Contracts and Procurement, provided a brief background on this item as detailed in the staff report and requested approval of staff’s recommendation.

Upon a motion by Director Kotyuk and seconded by Director Lackey, the Committee approved staff’s recommendation. There being no opposition, the motion passed unanimously.

ACTION: The Safety and Operations Committee approved and recommended the Board authorize the Chief Executive Officer to award Contract No. C3119-13 for Cesar Chavez Bridge Repair to Slater Waterproofing, Inc. (Slater), the lowest responsive and responsible bidder, in the amount of $470,356 plus a 15% contingency of $70,554, for a total amount not to exceed $540,910.

10. Approval of Evaluation Criteria – Request for Proposal No. EP186-14 – Service Life Extension Program

Lia McNeil-Kakaris, Assistant Director, Contracts and Procurement, provided a brief background on this item as detailed in the staff report and requested approval of staff’s recommendation.

Upon a motion by Director Bartlett and seconded by Director Kotyuk, the Committee approved staff’s recommendation. There being no opposition, the motion passed unanimously.

ACTION: The Safety and Operations Committee approved and recommended the Board approve the proposed evaluation criteria detailed in Attachment 1 specifying a weighting of 70% for technical qualifications and 30% for cost to seek a contractor to perform locomotive extension services for the Authority’s F-59 PH and PHI locomotives. The proposed evaluation criteria detailed in Attachment 1 are consistent with the format and guidelines in Board-

5 SCRRA Safety and Operations Committee Meeting Minutes – June 28, 2013 Transmittal Date: July19, 2013 Meeting Date: July 26, 2013 Page 6

approved Contracts Administration and Procurement policy CON-7, Technical and Cost Criteria and Weights.

11. Contract No. MS190-03 – Ticket Vending Machine and CMS Maintenance – Extend Period of Performance and Increase Contract Authorization – ACS Transport Solutions, Inc.

Lia McNeil-Kakaris, Assistant Director, Contracts and Procurement, provided a brief background on this item as detailed in the staff report and requested approval of staff’s recommendation.

Director Kotyuk inquired about TAP-enabled passes for Board Members. David Bostwick, Manager, Fare Collection Services, said that the Authority had offered Directors Corporate Quick Cards which, depending on need, could be loaded with a monthly or 7-day pass; Directors would not need to purchase tickets at ticket vending machines (TVMs), rather each Director’s respective agency would be billed.

Upon a motion by Director Kotyuk and seconded by Director Lackey, the Committee approved staff’s recommendation. There being no opposition, the motion passed unanimously.

ACTION: The Safety and Operations Committee approved and recommended the Board authorize the Chief Executive Officer to amend Contract No. MS190-03 with ACS Transport Solutions to:

1) Extend the period of performance from January 1, 2014 to December 31, 2014, and

2) Increase the contract authorization by $2,986,060 for a new total contract not-to-exceed amount of $30,901,053.

12. Contract No. MS251-13 – Annual Maintenance and Support for Voice Recording and Logging System – Recommendation to Award – Stancil Corporation

Lia McNeil-Kakaris, Assistant Director, Contracts and Procurement, provided a brief background on this item as detailed in the staff report and requested approval of staff’s recommendation.

Upon a motion by Director Kotyuk and seconded by Director Lackey, the Committee approved staff’s recommendation. There being no opposition, the motion passed unanimously.

ACTION: The Safety and Operations Committee approved and recommended the Board authorize the Chief Executive Officer to award Contract No. MS251-13 for the annual maintenance and support for the voice recording system to Stancil Corporation in an annual amount of $15,000 for a total not-to-exceed contract authorization of $30,000. The contract term shall be for two years with two (2) two-year options.

6 SCRRA Safety and Operations Committee Meeting Minutes – June 28, 2013 Transmittal Date: July19, 2013 Meeting Date: July 26, 2013 Page 7

13. Contract No. SP390-14 Threat and Vulnerability, Security Awareness Training and Management Services - Recommendation for Award – Engineering/Remediation Resources Group, Inc.

Lia McNeil-Kakaris, Assistant Director, Contracts and Procurement, provided a brief background on this item as detailed in the staff report and requested approval of staff’s recommendation.

Upon a motion by Director Bartlett and seconded by Director Kotyuk, the Committee approved staff’s recommendation. There being no opposition, the motion passed unanimously.

ACTION: The Safety and Operations Committee approved and recommended the Board authorize the Chief Executive Officer to award Contract No. SP390-14 for Threat and Vulnerability, Security Awareness Training and Management Services to Engineering/Remediation Resources Group, Inc. (ERRG) for a total amount not to exceed $144,694.

14. Contract No. JO115-13 – Track Rehabilitation Services – Recommendation for Contract Award – Veolia Transportation Maintenance and Infrastructure

Lia McNeil-Kakaris, Assistant Director, Contracts and Procurement, provided a brief background on this item as detailed in the staff report and requested approval of staff’s recommendation.

Director Kotyuk inquired how these services differed from the preventive maintenance schedule. Lia McNeil-Kakaris explained that these services were performed on an as-needed basis and preventive maintenance was performed under the regular maintenance contract.

Upon a motion by Director Bartlett and seconded by Director Kotyuk, the Committee approved staff’s recommendation. There being no opposition, the motion passed unanimously.

ACTION: The Safety and Operations Committee approved and recommended the Board authorize the Chief Executive Officer to award Contract No. JO115-13 for Track Rehabilitation to the lowest- priced responsive and responsible bidder, Veolia Transportation Maintenance and Infrastructure (VTMI), in an amount not-to-exceed $4,000,000.

15. Chief Operating Officer’s Report

Gary Lettengarver, Chief Operating Officer, distributed a handout detailing the positive comments staff had received as a result of the recent addition of security guards to certain trains and platforms. A copy of the handout is included in these Minutes as Attachment A. He provided the following operational updates:

• Metrolink would soon benefit from new signage (a sample included in the handout) stating that valid fare is required. The signage will give staff the ability to remove individuals without valid fare from the platform and enable Sheriffs to issue citations.

7 SCRRA Safety and Operations Committee Meeting Minutes – June 28, 2013 Transmittal Date: July19, 2013 Meeting Date: July 26, 2013 Page 8

• On June 1, Sheriffs and security guards began training to streetcar every train departing Los Angeles Union Station; this would begin in the new fiscal year.

• Also in the new fiscal year, 21 security guards would be added to either streetcar or enforce fares one (1) train a week on all lines.

Several Committee members commented that they had noticed a change on trains since the addition of security guards and commended staff for their efforts.

16. Chief Executive Officer’s Report

There were no additional comments by the Chief Executive Officer at this at this time.

17. Chair’s Comments

There were no additional comments by the Acting Chair at this time.

18. Committee Member Comments

There were no additional comments from the Committee Members at this time.

18. Adjournment

There being no further business for consideration by the Committee, the meeting was adjourned at 11:05 a.m.

Respectfully submitted,

LAURA LAMARQUE Committee Secretary

SOUTHERN CALIFORNIA REGIONAL RAIL AUTHORITY

TRANSMITTAL DATE: July 19, 2013

MEETING DATE: July 26, 2013 ITEM 7

TO: Safety and Operations Committee

FROM: Robert Turnauckas, Chief Administrative Officer

SUBJECT: TAP Program Update

Issue

An update on the progress of the Transit Access Pass (TAP) ticket project is provided.

Recommendation

The Safety and Operations Committee may receive and file this report.

Background

Following the Board’s approval for the development of a compatible TAP-enabled solution, Southern California Regional Rail Authority (Authority) and Los Angeles County Metropolitan Transportation Authority (Metro) have worked collaboratively to create a Metrolink ticket that is compatible with the Metro TAP system. TAP-enabled tickets are dispensed from Metrolink ticket vending machines (TVMs) and allow passage through Metro’s turnstiles, rail lines and stations.

Staff researched, developed and tested the production of “smart” chip embedded tickets for Metrolink’s four ticket types (one-way/round trip, weekend, seven-day and monthly) compatible with Metro’s TAP System. Produced by ASK-intTag (ASK), these tickets have proven to work well in Metrolink’s existing TVMs with minor adjustments to the multi-feeder and print heads. Installation of the production tickets into the TVMs began on May 1 and was completed on May 25, 2013 to support the purchase period for the monthly pass.

A communications outreach effort was implemented to educate riders about the TAP program and the changes and benefits it would have on the system. Staff developed a comprehensive multi-faceted communications program designed to reach both current and potential riders through media relations, direct engagement, city communications/outreach, social media and Metrolink’s newsletter, “Metrolink Matters,” which is distributed on trains. The communications plan also introduced the new fare media as well as the new purchase schedule that went into effect in late May.

Through the outreach effort and with the assistance of Customer Engagement Representatives at Los Angeles Union Station, customers were encouraged to begin “tapping” their TAP-enabled tickets prior to the official gate latching of Metro’s Red and

One Gateway Plaza, 12th Floor, Los Angeles, CA 90012 9 TAP Program Update Transmittal Date: July 19, 2013 Meeting Date: July 26, 2013 Page 2

Purple Lines on June 19, 2013. Through this awareness outreach, over 20,000 TAP transactions were completed prior to the June 19 gate-latching event.

Status Update

As of the writing of this update over 300,000, Metrolink TAP transactions have been logged by Metrolink customers. Weekly transactions continue to climb and exceed previous weekly transactions. To date, the highest daily transactional total has been 11,282 transactions.

12000

10000

8000

6000

4000

2000 10657 10638 10950 10766 10,705 10,403 11,282 10,624 11,121 11,188 11,023 10,319 183 929 9816 8732 8644 8572 6816 5730 1190 2855 1773 9,532 9,918 9,551 9,670 9,139 9,826 1,441 2,263 1,972 1,035 2,156 1,356 0 Monday Tuesday Wednesday Thursday Friday Saturday Sunday June 3 thru June 9 June 10 thru June 16 June 17 thru June 23 June 24 thru June 30 July 1 thru July 7

The Metrolink TAP Transition Communication Project Plan is now in the post-launch phase. Staff is distributing materials and posters are being strategically placed in Union Station’s east and west portals to remind Metrolink customers to always “tap” their tickets when transferring through Metro’s system. Additional messaging also advises customers not to accumulate and store expired tickets with current tickets as they interfere with the electronic reader’s ability to interpret the correct ticket.

Report production continues to be formulated and will provide staff with customer travel profiles from the original purchase of the tickets at the TVM and track it as it transfers through Metro’s universal fare system.

10 TAP Program Update Transmittal Date: July 19, 2013 Meeting Date: July 26, 2013 Page 3

Using Reporting Data to Validate Transfers

Weekday TAP Transfers at LAUS

Based on the June Station Boarding Report (Attachment 1) there were 13,831 average weekday Metrolink trips with a final destination of Union Station in June 2013, 42% of these trips transfer to the Metro Gold, Purple or Red Lines based on data from the most recent origin-destination survey from May 2010. This corresponds to just over 5,800 TAP transfers. The actual number of reported TAP transactions at Union Station was just 27 shy of the estimate.

With a difference of 0.6% between the estimate and the actual recorded TAP transactions, the data supports the accuracy of the Authority’s assumed Metro rail transfer rate at Union Station. TAP data does not reflect total Metrolink transfers to Metro.

Plans for Metrolink TAP-enable tickets are also being developed to track Metrolink monthly pass holders who choose to take advantage of the Metrolink/Amtrak Rail-to-Rail Agreement. Staff’s efforts with Amtrak include researching a two-dimensional bar code that when added to monthly passes at the time of purchase can easily be scanned by Amtrak conductors’ handheld devices and added to their manifest. This data will in turn be uploaded to Amtrak’s system and later provided to Metrolink as an output file along with a new reconcilable invoice that Metrolink will be able to audit and track back to the original pass purchase. Metrolink’s TAP-enabled tickets will provide staff the ability to receive comprehensive data, better understand the transit needs of its customers and help to tailor services and transit demand.

Staff continues to discuss new and better ways to improve upon TAP ticket technology and investigate the potential of new technologies that will enable Metrolink to be interoperable well into the future.

Budget Impact

There is no budget impact as a result of this update.

Prepared by: Robert Turnauckas, Chief Administrative Officer

11 ATTACHMENT 1

Metrolink Station Boardings (Average Weekday, FY13, Fourth Quarter)

FY13 Q4 FY12 Q4 Year Over Year Performance STATION Appr-13 May-13 Jun-13 Q4 AVG Appr-12 May-12 Jun-12 Q4 AVG Apr May Jun Q4 AAVG ANAHEEIM 576 560 559 565 570 567 581 573 1.1% -1.3% -3.8% -1.3% ANAHEEIM CANYON 349 352 343 348 326 315 299 313 7.1% 11.8% 14.7% 11.2% BALDWIN PARK 447 432 395 424 513 502 466 494 -12.9% -13.9% -15.4% -14.1% BUENA PARK 640 646 638 641 641 616 644 634 -0.1% 4.9% -0.8% 1.3% BURBANK 1,072 1,052 1,007 1,043 1,206 1,172 1,166 1,181 -11.2% -10.3% -13.6% -11.7% BURBANK AIRPORT 268 268 267 268 284 280 282 282 -5.7% -4.2% -5.0% -5.0% CAL STATE LA 650 617 437 568 648 587 437 558 0.3% 5.0% -0.1% 1.7% CAMARILLO 134 128 121 128 135 123 128 128 -1.0% 4.2% -4.9% -0.5% CHATSWWORTH 398 385 379 387 420 403 403 409 -5.4% -4.4% -5.9% -5.2% CLAREMONT 451 450 408 436 475 444 434 451 -5.0% 1.4% -6.2% -3.3% COMMERCE 87 83 76 82 80 90 87 86 8.8% -8.4% -13.3% -4.3% COVINA 1,126 1,103 1,046 1,091 1,224 1,178 1,148 1,183 -8.0% -6.4% -9.0% -7.8% DOWNTOWN POMONA 271 266 264 267 268 266 266 267 1.0% -0.3% -0.7% 0.0% EAST ONTARIO 465 453 437 452 460 454 466 460 1.0% -0.3% -6.1% -1.8% EL MONTE 489 482 462 477 549 529 507 528 -10.9% -8.9% -8.9% -9.6% EVENTURA 54 54 49 52 54 53 56 54 0.4% 2.5% -11.5% -2.9% FONTAANA 486 486 457 476 501 481 466 483 -3.0% 1.0% -1.8% -1.3% FULLERTON 1,705 1,690 1,611 1,669 1,623 1,557 1,517 1,566 5.1% 8.5% 6.2% 6.6% GLENDDALE 734 727 722 728 763 710 754 743 -3.8% 2.3% -4.3% -1.9% INDUSTRY 1,199 1,169 1,143 1,170 1,335 1,296 1,279 1,303 -10.2% -9.8% -10.6% -10.2% IRVINE 1,424 1,409 1,385 1,406 1,346 1,309 1,324 1,326 5.8% 7.7% 4.6% 6.0% LA UNION 14,058 13,938 13,831 13,943 14,785 14,228 14,337 14,450 -4.9% -2.0% -3.5% -3.5% LAGUNA NIGUEL/MISSION VIEJO 373 364 348 362 360 352 351 354 3.7% 3.2% -1.0% 2.0% LANCASTER 398 403 406 402 485 442 444 457 -17.9% -8.8% -8.7% -11.8% MONTCLAIR 332 316 306 318 400 367 367 378 -17.0% -13.9% -16.6% -15.8% MONTEBELLO/COMMERCE 504 494 485 494 518 511 494 508 -2.7% -3.3% -1.8% -2.6% MOORPARK 268 271 260 266 273 263 268 268 -1.9% 3.0% -2.8% -0.6% NEWHALL 352 343 334 343 367 355 349 357 -4.0% -3.3% -4.4% -3.9% NORTH MAIN CORONA 1,052 1,044 994 1,030 1,065 1,012 997 1,025 -1.2% 3.2% -0.4% 0.5% NORTHRIDGE 415 380 352 382 436 385 348 390 -4.9% -1.4% 1.3% -1.6% NORWALK/SANTA FE SPRINGS 860 840 817 839 873 845 850 856 -1.5% -0.6% -4.0% -2.0% OCEANSIDE 598 583 570 584 596 561 573 576 0.4% 4.0% -0.5% 1.3% ORANGE 847 816 788 817 848 804 804 819 -0.1% 1.4% -2.1% -0.3% OXNARD 104 91 87 94 108 101 97 102 -3.6% -9.9% -10.3% -7.9% PALMDDALE 419 420 424 421 516 466 463 482 -18.8% -9.9% -8.5% -12.4% PEDLEY 206 212 208 209 230 213 218 220 -10.5% -0.2% -4.5% -5.1% POMONA 650 613 592 618 714 724 677 705 -8.9% -15.3% -12.5% -12.3% RANCHO CUCAMONGA 1,144 1,124 1,106 1,125 1,211 1,149 1,132 1,164 -5.6% -2.2% -2.3% -3.4% RIALTO 293 295 285 291 385 376 360 373 -23.8% -21.6% -20.8% -22.1% RIVERSIDE-DOWNTOWN 1,213 1,183 1,135 1,177 1,257 1,188 1,175 1,207 -3.5% -0.5% -3.4% -2.5% RIVERSIDE-LA SIERRA 713 725 687 708 684 643 635 654 4.2% 12.7% 8.3% 8.4% SAN BERNARDINO 818 814 789 807 935 916 908 920 -12.5% -11.1% -13.1% -12.2% SAN CLEMENTE 147 149 147 148 147 157 146 150 -0.5% -5.0% 0.7% -1.6% SAN JUAN CAPISTRANO 200 192 169 187 195 173 183 184 2.8% 10.6% -7.5% 2.0% SANTA ANA 884 897 812 864 866 842 779 829 2.0% 6.5% 4.2% 4.2% SANTA CLARITA 326 353 356 345 428 393 408 410 -23.9% -10.1% -12.9% -15.6% SIMI VALLEY 461 465 443 456 491 476 481 483 -6.1% -2.2% -7.9% -5.4% SUN VALLEY 95 96 82 91 98 95 88 94 -3.2% 0.7% -6.9% -3.1% SYLMAAR/SAN FERNANDO 515 514 504 511 549 510 496 519 -6.2% 0.6% 1.5% -1.3% TUSTIN 1,208 1,210 1,189 1,202 1,052 1,015 1,034 1,034 14.9% 19.2% 15.1% 16.4% UPLAND 603 578 551 577 654 614 590 619 -7.8% -5.8% -6.6% -6.7% VAN NUYS 203 211 202 205 225 227 232 228 -9.9% -7.2% -12.7% -9.9% VIA PRINCESSA 515 477 472 488 543 528 524 532 -5.2% -9.8% -9.9% -8.3% VINCENT GRADE/ACTON 123 119 116 119 119 115 122 119 3.1% 3.6% -4.5% 0.7% WEST CORONA 479 473 447 466 455 441 412 436 5.5% 7.2% 8.5% 7.0%

Footnotes: Ridership estimates are based on ticket sales by origin station and do not reflect returns from corporate consignment sales. Station boardings do not sum to total system riderrship because: Ridership estimates do not reflect transfers. Ridership from tickets and passes without a defined destination staation is counted at the origin station only.

SOUTHERN CALIFORNIA REGIONAL RAIL AUTHORITY

TRANSMITTAL DATE: July 19, 2013

MEETING DATE: July 26, 2013 ITEM 8

TO: Safety and Operations Committee

FROM: Lia McNeil-Kakaris, Assistant Director, Contracts and Procurement

SUBJECT: Purchase Order No. PO570-14 – Transit Access Pass Enabled Ticket Purchase – Non-Competitive Award – ASK-intTag, LLC

Issue

Recommendation

Alternative

The Committee may reject the recommendation and direct staff to issue an Invitation for Bid (IFB). Exercising this alternative increases the risk of running out of TAP-enabled tickets during the procurement process.

Background

The Los Angeles County Metropolitan Transportation Authority (Metro) and Southern California Regional Rail Authority (Authority) have collaborated to provide a fare media that allows Metrolink patrons to utilize the Metro TAP gate system.

After conducting a vendor fair late in 2011, Metrolink identified a solution: a paper, Limited Use Ticket (LUT) with an embedded smart chip. In mid-April of 2012, Metrolink was notified by the selected vendor that they would no longer be able to support development of the ticket. Following this decision, Metrolink staff worked very closely with Metro to identify an alternative ticketing technology solution that would enable Metrolink customers to transfer through the TAP activated gates. During this process concerns arose regarding the durability of the chip- embedded paper solution for monthly pass holders. Staff continued to search for alternate products, which led to two options being tested: printable paper smart tickets and plastic TAP- enabled cards. Plastic TAP-enabled cards would require purchase of a standard paper ticket

One Gateway Plaza, 12th Floor, Los Angeles, CA 90012 13 Purchase Order PO570-14 – Transit Access Pass Enabled Ticket Purchase – Non- Competitive Award Transmittal Date: July 19, 2013 Meeting Date: July 26, 2013 Page 2 while supplying Metro’s TAP card processing center with that purchase information. Due to the cost of the plastic cards, this solution was limited to monthly passes and would disenfranchise all other ticket purchasers from seamless transfers to Metro gated stations requiring them to buy separate Metro fare media.

Through its TVM maintenance contractor, ACS Transport Solutions, Inc. (ACS), the Authority contracted with ASK-intTag, LLC (ASK) to produce test samples of LUT tickets and plastic TAP enabled cards. The LUT test tickets were chosen initially to determine if they could be channeled through the TVM ticket feeding equipment and thermal printer, print visually inspectable Metrolink information on the ticket and provide electronic information in the smart chip to unlatch TAP gates. Metrolink and Metro staff worked closely with a group of more than 100 volunteer Metrolink patrons to test daily use of various ticket types in the Metro gate system with emphasis on determining the viability of monthly passes. The tests proved successful with a ticket chip failure rate of .001%. With the success of the LUT ticket solution, development of the plastic card alternative was discontinued.

In November 2012, the Board approved and authorized the Chief Executive Officer to develop and implement a viable TAP-enabled LUT compatible with Metro gates. Metro was to begin latching gates at subway locations beginning June 2013. The limited use ticket was designed to be distributed through the Metrolink TVM system. The Board authorized the purchase of an initial six month supply of TAP-enabled ticket stock, requiring staff to report back on the results of the ticket use in revenue service. The initial purchase of tickets for revenue service was from ASK through the ACS maintenance contract and was required to ensure all TAP-enabled tickets were available by June 2013 to include necessary hardware and software adjustments made to the TVM equipment.

TAP-enabled tickets were distributed through all Metrolink TVMs beginning May 25, 2013 with the sale of Metrolink monthly passes, seven-day passes, weekend passes and one-way/round- trip tickets. The low failure rate of LUTs continued with Metrolink ticket “TAPs” averaging 10,000+ per day.

As a result of the six-month purchase of tickets for the evaluation of the TAP program, a subsequent order for the remainder of FY2013-14 tickets is necessary to provide the procurement lead-time to issue a solicitation for the ongoing supply of tickets. With the initial testing and project management work completed by ACS, staff recommends an additional eight month supply of TAP-enabled tickets be secured through ASK on a non-competitive basis at a cost not to exceed $590,000. This process will reduce the cost of the additional tickets by approximately 26%. In conjunction with this recommendation, staff will develop and implement an IFB to competitively bid and procure subsequent TAP-enabled ticket supplies. An analysis made in accordance with Board-approved Contracts and Procurement Policy, CON-5, Cost and Price Analysis, determined the pricing to be significantly lower than current pricing.

14 Purchase Order PO570-14 – Transit Access Pass Enabled Ticket Purchase – Non- Competitive Award Transmittal Date: July 19, 2013 Meeting Date: July 26, 2013 Page 3

This recommendation for award is made in accordance with Board-approved Contracts Administration and Procurement Policy, CON-19, Sole Source and Non-Competitive Negotiated Procurements.

Budget Impact

Funding for the purchase of TAP-enabled ticket stock is included in the FY2013-14 Operations Budget.

Prepared by: David Bostwick, Manager, Fare Collection Services Bob Turnauckas, Chief Administrative Officer Jon Bischetsrieder, Senior Contract and Compliance Administrator Lia McNeil-Kakaris, Assistant Director, Contracts & Procurement

SOUTHERN CALIFORNIA REGIONAL RAIL AUTHORITY

TRANSMITTAL DATE: July 19, 2013

MEETING DATE: July 26, 2013 ITEM 9

TO: Safety and Operations Committee

FROM: Lia McNeil-Kakaris, Assistant Director, Contracts and Procurement

SUBJECT: Purchase Order No. PO568-13 – Signal Maintenance Vehicles – Recommendation to Award – Downtown Ford

Issue

Recommendation

Staff recommends the Safety and Operations Committee approve and recommend the Board authorize the Chief Executive Officer to award Purchase Order No. PO568-13 for the not-to- exceed amount of $107,434 to Downtown Ford under California Statewide Commodity Contracts (SCC) No. 1-13-23-20A for the procurement of five (5) Ford F-250s.

Alternative

The Committee may decline to award the contract and direct staff to issue a new Invitation for Bid (IFB) for these vehicles.

Background

Recent technical advancements in railroad signal operations make it necessary for communications and signal maintainers to carry testing and monitoring equipment while visiting remote signal tower and generator locations. The new trucks will enable the maintainers to secure their equipment in the vehicle and have the appropriate wheelbase for using fire trails to gain access to mountain top towers and emergency generators. The vehicles are needed by the signal maintainers that install, service and repair signals, switches, crossing arms, and other railroad signal equipment. The new, properly-equipped vehicles will enhance the ability of signal maintainers to work safely on a 24-hour basis in all kinds of weather conditions. The five (5) Ford F-250s will replace the aging vehicles identified in the following list, which are scheduled to be retired and auctioned off in a public auction:

One Gateway Plaza, 12th Floor, Los Angeles, CA 90012 16 Purchase Order No. PO568-13 – Signal Maintenance Vehicles – Recommendation to Award Transmittal Date: July 19, 2013 Meeting Date: July 26, 2013 Page 2

SCRRA # Vehicle Type Mileage Road/Off-Road Use Condition 0159 2004 GMC Sierra HD 263,817 40/60 Poor 0175 2004 Ford F-350 XL 204,852 30/70 Poor 0178 2004 Ford F-350 212,672 30/70 Poor 0185 2005 GMC C2500 UT 218,077 30/70 Poor 0186 2005 GMC Sierra 208,267 30/70 Poor

Replacement of the above vehicles with new vehicles will ensure the safety of the crew and equipment in servicing hard-to-access areas with limited downtime for unexpected breakdowns.

Procurement of the signal maintenance vehicles will be performed under a cooperative agreement with the SCC No. 1-13-23-20A. The prices are at the State-contract defined rates and are determined to be fair and reasonable. Total prices include applicable sales tax, delivery, and California tire tax.

In accordance with the Board-approved Contracts Administration and Procurement Policy CON- 20, Cooperative Procurement, the Authority can participate in another public entity’s awarded contract. The proposed procurement of the vehicles meets these criteria.

Therefore, staff recommends procuring the requested signal vehicles from Downtown Ford for an amount not to exceed $107,434 under California SCC Contract No. 1-13-23-20A.

Budget Impact

Federal, state and local funding for this procurement is included in the FY2012-13 Rehabilitation budget.

Prepared by: Greg Harrington, Facilities and Fleet Maintenance Manager Sonny Ibrahim, Contract and Compliance Administrator Lia McNeil-Kakaris, Assistant Director, Contracts & Procurement

SOUTHERN CALIFORNIA REGIONAL RAIL AUTHORITY

TRANSMITTAL DATE: July 19, 2013

MEETING DATE: July 26, 2013 ITEM 10

TO: Safety and Operations Committee

FROM: Gary Lettengarver, Chief Operating Officer

SUBJECT: Contract No. OP136-10 – Metrolink Operator Services – National Railroad Passenger Corporation (Amtrak) – Renewal Notification

Issue

The Operating Service Contract with Amtrak will expire on June 30, 2014. This item initiates the renewal notification to approve the first of two (2) three-year term extensions.

Recommendation

Alternatives

The Committee may:

1) Request further analysis of Amtrak’s performance under this contract; and/or 2) Decline to authorize the three-year term extension; and 3) Request staff issue a Request for Proposal (RFP) for these services.

Background

At the March 2010 meeting, the Board awarded Contract No. OP136-10 to Amtrak for an initial term of four years, subject to renewal of two extended terms of three (3) years each at the Authority’s option. The contract provided for a transition period in order to train all train and engine crews to Amtrak’s standards. During the transition period, Amtrak also hired new train management. The initial four year term expires on June 30, 2014. The contract requires that the Authority notify Amtrak of their intent to renew the contract twelve months prior to expiration of the initial term, at which time Amtrak has sixty days to respond. Authority staff has been in discussions with Amtrak for several months and has recently reviewed Amtrak performance under the Safe 2 Safer Program that was implemented by Amtrak around the country.

One Gateway Plaza, 12th Floor, Los Angeles, CA 90012 18 Contract No. OP136-10 – Metrolink Operator Services – Exercise Option Transmittal Date: July 19, 2013 Meeting Date: July 26, 2013 Page 2

The contract renewal will extend the period of performance from July 1, 2014 to June 30 2017. During that time, it is anticipated that Amtrak crews will have recently completed necessary training to accommodate the Authority’s Positive Train Control (PTC) system. It is staff’s intention to keep these newly trained crewmembers and the management engaged with continued train operations.

Budget Impact

This action does not impact the current operating budget. Funding for this contract is requested through the annual budget process and staff will return with a recommendation for action on the Operating Services Contract.

Prepared by: Gray Crary, Chief Strategic Officer Gary Lettengarver, Chief Operating Officer Lia McNeil-Kakaris, Assistant Director, Contracts and Procurement