Analyzing the Retail Structure Change of Izmir-Turkey: Integrative And
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Mexican Supermarkets & Grocery Stores Industry Report
Mexican Supermarkets & Grocery Stores Industry Report July 2018 Food Retail Report Mexico 2018Washington, D.C. Mexico City Monterrey Overview of the Mexican Food Retail Industry • The Mexican food retail industry consists in the distribution and sale of products to third parties; it also generates income from developing and leasing the real estate where its stores are located • Stores are ranked according to size (e.g. megamarkets, hypermarkets, supermarkets, clubs, warehouses, and other) • According to ANTAD (National Association of Food Retail and Department Stores by its Spanish acronym), there are 34 supermarket chains with 5,567 stores and 15 million sq. mts. of sales floor in Mexico • Estimates industry size (as of 2017) of MXN$872 billion • Industry is expected to grow 8% during 2018 with an expected investment of US$3.1 billion • ANTAD members approximately invested US$2.6 billion and created 418,187 jobs in 2017 • 7 states account for 50% of supermarket stores: Estado de Mexico, Nuevo Leon, Mexico City, Jalisco, Baja California, Sonora and Sinaloa • Key players in the industry include, Wal-Mart de Mexico, Soriana, Chedraui and La Comer. Other regional competitors include, Casa Ley, Merza, Calimax, Alsuper, HEB and others • Wal-Mart de México has 5.8 million of m² of sales floor, Soriana 4.3 m², Chedraui 1.2 m² and La Cómer 0.2 m² • Wal-Mart de México has a sales CAGR (2013-2017) of 8.73%, Soriana 9.98% and Chedraui 9.26% • Wal-Mart de México has a stores growth CAGR (2013-2017) of 3.30%, Soriana 5.75% and Chedraui 5.82% Number -
İzmi̇r History
İZMİR HISTORY Project Design Strategy Report First Edition, İzmir, 2016 1 Prof. Dr. İlhan Tekeli Prepared for publication by: Dr. H. Gökhan Kutlu Merve Çalışkan, Gizem Akyıldız, Dr. Çağlayan Deniz Kaplan, Alkın Korkmaz First Edition: September, 2016 İzmir Metropolitan Municipality Department of Survey and Project Directorate of Historic Environment and Cultural Properties İzmir History Project Centre 500 Copies Printed By: Dinç Ofset ISBN: 978-975-18-0201-9 2 CONTENTS I.INTRODUCTION 4 II.THESPATIALDIFFERENTIATIONOFTHEPOPULATIONANDTHEECONOMICGROWTH INIZMIR 7 WHATKINDOFASPATIALDIFFERENTIATIONTHEECONOMICGROWTHOFIZMIRSHOWS? 8 THEFORMATIONOFTHEIZMIRCENTERBUSINESSDISTRICT(CBD)ANDTHEFORMATIONDYNAMICSOFTHEIZMIRͲ HISTORYAREAINTHECHANGINGPROCESSINTHECOURSEOFTIME 15 IIIDETERMINATIONOFTHEIZMIRHISTORYPROJECTAREAANDSUBAREAS 34 THEFORMATIONOFTHEIZMIRͲHISTORYPROJECTANDTHELANDUSAGESTATUSESONIT 37 CHANGESTHATWEREEXPERIENCEDDURINGTHEREPUBLICPERIODINTHEIZMIRͲHISTORYPROJECTAREA ECONOMICALACTIVITIESPROFILE 47 DETERMINATIONOFTHESUBAREASOFTHEIZMIRͲHISTORYPROJECT 53 PROCESSOFTHERIFTFORMATIONINTHEIZMIRͲHISTORYPROJECTAREA 66 INFORMATIONABOUTROMANIZMIRINTHEIZMIRͲHISTORYPROJECTAREA 68 IV.STRATEGYPROPOSALOFTHEPRESERVATION/DEVELOPMENTOFIZMIRͲHISTORY PROJECTAREA 70 AIMS 71 STRATEGICALORIENTATION 72 STRATEGIESTHATSHALLBEBENEFITEDINDEVELOPINGTHEIZMIRͲHISTORYPROJECTASPERTHESUBJECTS 74 1.URBANARCHAELOGYANDPRESERVATIONSTRATEGYTHATSHALLBEIMPLEMENTEDINTHEPROJECTREGION 75 2.STRATEGYOFBRINGINGSOMEPLACESINTHEPROJECTAREAINBEINGAPLACEWHICHREALIZESAN“EXPERIENCE” BEYONDBEINGALIFEAREA. -
A Field Research in Shopping Centers in Izmir City - Turkey
International Journal of Business and Social Science Vol. 2 No. 17 www.ijbssnet.com Customer Service Effects on Customer Satisfaction and Customer Loyalty: A Field Research in Shopping Centers in Izmir City - Turkey Dr. Emel Kursunluoglu Yasar University, Foreign Trade and Marketing Department Selçuk Yaşar Kampüsü Üniversite Cad. Ağaçlı Yol No: 35- 37 Bornova-Izmir/Turkey E-mail: [email protected], Phone: +90 232 411 53 28 Abstract The purpose of this study is to analyze the customer service effects on customer satisfaction and customer loyalty. The field study is applied by using survey method on a face-to-face and electronic mail basis as interview methods including four hundred shopping mall customers who live in Izmir city, Turkey. The research model is formed for measuring customer service effects on customer satisfaction and customer loyalty. The research model is tested by three hypotheses via regression analyses. According to the research results, customer services which comprise 8 factors can explain 13.9 % of variance in customer satisfaction, 12.5 % of variance in customer loyalty and also customer satisfaction can explain 43.2 % of variance in customer loyalty. As a result, customer services can explain both customer satisfaction and customer loyalty and it must be improved by retailers. Keywords: Customer Service, Customer Satisfaction, Customer Loyalty, Shopping Centers, Retailing. 1. INTRODUCTION Retailers are units that communicate with customers as the last chain of distribution channel. Establishing good relationships with customer, satisfiying customers and gaining loyal customers are too important in retailing. In the competition condition today, creating customer satisfaction and customer loyalty in retailing provides sustainable competitive advantage and differentiation from rivals for retailers. -
Migros Presentation
Migros Ticaret A.Ş. Tesco Kipa Acquisition Roadmap June 2016 Disclaimer Statement Migros Ticaret A.Ş. (the “Company”) has prepared this presentation for the sole purpose of providing information about its business, operations and financial results. The information in this presentation is subject to updating, revision and amendment. The information in this presentation, which includes certain information drawn from external sources, does not purport to be comprehensive and has not been independently verified. No reliance may be placed for any purpose whatsoever on the information contained in this presentation or any assumptions made as to its completeness. No representation or warranty, express or implied, is given by the Company, any of its subsidiaries or any of its advisers, officers, employees or agents, as to the accuracy, reliability or completeness of the information or opinions contained in this presentation or in any revision of the presentation or of any other written or oral information made or to be made available to any interested party or its advisers. Save in the case of fraud, no responsibility or liability is accepted (and all such liability is hereby excluded for any such information or opinions). No liability is accepted by any of them for any such information or opinions (which should not be relied upon) and no responsibility is accepted for any errors, misstatements in or omissions from this presentation or for any loss howsoever arising, directly or indirectly, from any use of this presentation or its contents. The information and opinions contained in this document are provided as at the date of this presentation and are subject to change without notice. -
The Management
The Management The management is responsible for the operational leadership of the FMC. It consists of the CEO and the members of the Executive Board as well as the heads of the management divisions of the six departments. The Chief Executive Officer (CEO) is appointed by the Board of Directors and confirmed as a member of the Board of Directors by the Assembly of Delegates. The CEO has the right to give directions and has overall responsibility for the operational management of the FMC. The remaining members are responsible for the six Departments: HR, Cultural and Social Affairs, Leisure; Marketing; Logistics and IT; Industry and Wholesaling; Finance; Commerce. Members The seven-member Executive Board oversees the operational management of the Federation of Migros Cooperatives and is responsible for directing the management divisions. Herbert Bolliger (1953 CH) Chairman FMC Chief Executive Officer member since 2005 Lic. oec. University of Zurich Major Mandates Migros Bank AG (Chairman); Hotelplan Holding AG (Chairman); Magazine zum Globus AG; Migros Beteiligungen AG (Chairman); Interio AG; Park «Im Grünen» Gurten (Board of Directors), Foundation «Im Grüene» Rüschlikon (Board of Directors); Adele Duttweiler Prize Foundation (Board of Directors); Galaxus AG Professional experience/career path To 1987 Various functions at Bayer (Schweiz) AG, FMC and PCW Group 1987 – 1994 Head of Finance/IT Migros Berne, Member of the Board of Directors 1994 – 1997 Head of IT Migros Group 1997 – 2005 Managing Director Migros Aare 2005 – present Chief Executive -
6 PHYSICAL ENVIRONMENT 6.1 Air Quality
6 PHYSICAL ENVIRONMENT 6.1 Air Quality 6.1.1 Sources of Air Pollution The sources of air pollution in İzmir are industrial plants, traffic, and burning facilities used in the winter season for heating purposes. “İzmir Clean Air Plan”, prepared in 2001 states that, sulphur dioxide (SO2) emitted by industrial plants, airbone particles (PM10) generated by residential heating, nitrogen oxide (NO, NO2, NOx) released by traffic, volatile organic compounds and carbon monoxide (CO) are the main factors of air pollution.221 The air quality levels are constantly surveilled at the city centre within IMM boundaries, at 4 spots (Alsancak, Bornova, Konak-Guzelyali, and Karsiyaka) by IMM, via fully-automated stationary measurement devices. The stations located in Bornova, Karsiyaka and Guzelyali measure only PM10 and SO2. The station located in Alsancak 219 measures PM10, SO2, CO, nitrogen oxides and ozone (O3) levels. Also there is an air measurement station station of the Ministry of Environment and Forestry in Gaziemir districts which began operating in 2007.213 However, stabile measurements could not be performed yet due to calibration works of PM10 and SO2 devices. Measurement results of Stable Air Surveillance Stations installed in all cities in Turkey within the scope of Air Quality Surveillance Network work of Ministry of Environment and Forestry can be followed up in the internet environment from “http://www.çevreorman.gov.tr/” address of Ministry.214 Table 91, Table 92 show monthly and yearly mean values of PM10 and SO2 levels measured in station -
Shopping Smarter with Comparis Using Scandit
www.scandit.com Shopping Smarter with Comparis using Scandit Integrating Scandit technology to our Smartshopper app interlinks the physical product and the Smartshopper app. Thanks to the barcode functionalities the app is convenient, user-friendly and cool to shop with. - Benedikt Unold, Chief Technology Officer, Comparis About Comparis Customer Case Study Series #2 / 2012 On www.comparis.ch consumers can compare almost anything, such as Starting point tariffs and health insurances, insurance Starting out as an Internet comparison service for health insurance, comparis.ch companies, financial institutions, mobile has developed its portfolio from year to year and now offers a wide range of operators, and classifieds for property, services not only on the web, but also in terms of mobile applications. To date cars and motorcycles as well as offers and promotions from the retail business. users can download several apps from the Comparis website in order to compare mortgage rates, read about the latest property or used car offerings. How does the business work? After evaluating various offers, customers Vision: Comparis Smartshopper app can pick the supplier with the best cost/ To simplify the lives of its daily users, Comparis wanted to build a dedicated benefit ratio. Users can also access various app for shoppers. With the help of an integrated barcode scanner and self- apps on their mobile devices in order to made templates, consumers are able to create intelligent shopping lists easily get real-time support for some selected and efficiently. The app not only enables shoppers to find special offers and services. deals within Switzerland, but is also able to arrange shopping lists by store location. -
A New Approach for Defining the Conservation Status of Early Republican Architecture Case Study: Primary School Buildings in Izmir
A NEW APPROACH FOR DEFINING THE CONSERVATION STATUS OF EARLY REPUBLICAN ARCHITECTURE CASE STUDY: PRIMARY SCHOOL BUILDINGS IN İZMİR A THESIS SUBMITTED TO THE GRADUATE SCHOOL OF NATURAL AND APPLIED SCIENCES OF MIDDLE EAST TECHNICAL UNIVERSITY BY FATMA NURSEN KUL IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF PHILOSOPHY IN RESTORATION IN ARCHITECTURE MARCH 2010 Approval of the thesis: A NEW APPROACH FOR DEFINING THE CONSERVATION STATUS OF EARLY REPUBLICAN ARCHITECTURE CASE STUDY: PRIMARY SCHOOL BUILDINGS IN IZMIR submitted by FATMA NURŞEN KUL in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Department of Architecture, Middle East Technical University by, Prof. Dr. Canan Özgen ______________ Dean, Graduate School of Natural and Applied Sciences Assoc. Prof. Dr. Güven Arif Sargın ______________ Head of the Department, Architecture Assoc. Prof. Dr. Emre Madran ______________ Supervisor, Department of Architecture, METU Assoc. Prof. Dr. Elvan Altan Ergut ______________ Co-Supervisor, Department of Architecture, METU Examining Committee Members: Assoc. Prof. Dr. C. Abdi Güzer ______________ Department of Architecture, METU Assoc. Prof. Dr. Emre Madran ______________ Department of Architecture, METU Assoc. Prof. Dr. Can Binan ______________ Department of Architecture, YTU Assoc. Prof. Dr. Suavi Aydın ______________ Department of Anthropology, HU Asst. Prof. Dr. Güliz Bilgin Altınöz ______________ Department of Architecture, METU Date: 15.03.2010 I hereby declare that all information in this document has been obtained and presented in accordance with academic rules and ethical conduct. I also declare that, as required by these rules and conduct, I have fully cited and referenced all material and results that are not original to this work. -
Gottlieb Duttweiler Und Dessen Lebenswerk Erlangt
gesamtversion_9.qxd:Layout 1 19.1.2012 11:45 Uhr Seite 67 Marketing-Genie und Pionier Jules Kyburz und Hans Tanner haben über Jahrzehnte ein tiefes Verständnis für Gottlieb Duttweiler und dessen Lebenswerk erlangt. Zusammen mit Prof. Dr. Thomas Rudolph und Tim Böttger diskutieren sie die Motivation, die Werte und die Persönlichkeit, die hinter der Schaf- fung des grössten Schweizer Detailhandelsunternehmens und dem sozialen Engagements Gottlieb Duttweilers stehen und zeigen auf, was heutige Manager aus der Denkweise Gottlieb Duttweilers lernen können. • Geboren am am 15. August 1888 in Zürich. • 1907: Kaufmännischer Lehrabschluss. • 1913: Heirat mit Adele Duttweiler. • 1917: Teilhaber an Pfister & Duttweiler. • 1923: Kaffee-Farmer in Brasilien. • 1924: Rückkehr in die Schweiz. • 1925: Gründung der Migros AG mit fünf Verkaufswagen. Gottlieb Duttweiler • 1933: Inkrafttreten des «Filialverbots». • 1935: Einstieg in die Politik als Nationalrat. • 1941: Umwandlung der Migros AG in eine Genossenschaft. • 1944: Gründung der Migros Klubschulen. • 1946: Schenkung des «Park im Grüene» an die Öffentlich- keit. • 1948: Eröffnung des ersten Selbstbedienungsladens in Zürich. • Gestorben am 8. Juni 1962 in Zürich. 67 gesamtversion_9.qxd:Layout 1 19.1.2012 11:45 Uhr Seite 68 Von Prof. Dr. Thomas Rudolph und Tim Böttger, Forschungs- zentrum für Handelsmanagement, Gottlieb Duttweiler Lehrstuhl, Universität St.Gallen Herr Kyburz (ehemaliger Präsident der geschäftsführenden Verwaltung des Migros Genossenschaftsbundes (MGB) und Präsident der MGB-Verwaltung (Aufsichtsgremium), 1952 begann Ihre Karriere bei der Migros. Sie waren ins- gesamt mehr als 48 Jahre in der Migros aktiv und sind mit dem Unternehmen auch heute noch eng verbunden. Herr Tanner (ehemaliger Sekretär von Gottlieb Duttweiler sowie Generalsekretär und Präsident der Delegiertenversamm- lung des MGB), Sie sind Ende 1950 in die Migros eingetre- ten. -
Facts & Figures 2018
Facts & figures 2018 2 Migros Group Contents Overview 4 Migros Group Organisation 6 History 8 Sales 9 Earnings 10 Retail sales / Market share 11 Investments / Equity 12 Strategic business units Cooperative retailing 14 Commerce 17 Industry & wholesaling 19 Financial services 20 Travel 20 Shared services 21 Employees Migros as employer 23 Salary growth 25 Our responsibility Sustainability 27 Culture Percentage & Engagement Migros 28 Health 29 At a glance Migros - the place where people get together 30 Migros Group 5 Overview With sales of CHF 28.5 billion (2018), the Migros Group is Switzerland’s largest retailer, and with over 106 000 employees, it is also Switzerland’s largest private employer. Migros is owned by its more than 2 million cooperative members, organised into ten regional cooperatives. These cooperatives operate the core business of Migros, retailing. Migros also owns 32 industrial companies, various commercial, travel and logistics enterprises, as well as Migros Bank. Migros is committed, willingly and with conviction, to social and cultural issues. Its primary goal is to improve the quality of life of all of its customers. Migros Group Where Migros comes from, how it is structured, and the results it achieved in 2018. 6 Migros Group Migros Group 7 Organisation of the Migros Group Subsidiaries and Cooperative members Cooperatives Federation of Migros Cooperatives (FMC) foundations 2.22 million 10 regional Migros cooperatives, 6 departments approx.50 enterprises cooperative members each with its own Cooperative Council and are responsible, with the staff units, for the whole Migros Group. and foundations from various are the owners of Migros. Board of Directors, are the bedrock of Migros. -
SEBNEM TELLİOGLU HARSA İzmir Institute of Technology Department
SEBNEM TELLİOGLU HARSA İzmir Institute of Technology Department of Food Engineering Gülbahçe, Urla, TR35430 İzmir, TURKEY Tel: +90 232 750 6291; Fax: +90 232 750 6196 email: [email protected] Doctor of Philosophy, Food Science and Technology 10/1987-2/1992 The University of Reading, Whiteknights, Reading, Berkshire, U.K. Dissertation: Studies on the Ion-Exchange of Pectinase Master of Science, Food Engineering 2/1984-9/1986 Ege University, Bornova, İzmir, Turkey. Master’s thesis: Production of Lactic Acid From Molasses Bachelor of Science, Food Engineering 9/1979-7/1983 Ege University, Bornova, İzmir, Turkey. WORK EXPERIENCE: Professor, İzmir Institute of Technology 12/2001 - present Food Engineering Department, Urla, İzmir, Turkey Associate Professor, İzmir Institute of Technology 9/1995 -12/2001 Food Engineering Department, Urla, İzmir, Turkey Assistant Professor, İzmir Institute of Technology 9/1994 - 9/1995 Food Engineering Department, Urla, İzmir, Turkey Postdoctoral Research Fellow, The University of Tokyo Chemical Engineering Department, Hongo, Tokyo, Japan 10/1992 - 3/1994 Research Assistant, Ege University Food Engineering Department, Bornova, İzmir, Turkey. 9/1985-9/1995 - Founding Senato member (with 7 others) and other boards at İzmir Institute of Technology 1994 - 2013. - Vice Dean of Engineering Faculty in IZTECH, 2003 - 2005. - Founding Head of Biotech&Bioeng. Department, 1996 - 2005. - Founding Head of Food Engineering Department, 1995 - 2013). - Founding General Manager of INOSHE Co. Inc. Biotech&Food R&D Consultancy (Start-up/spin off company since 2012 in IZTEKGEB, Technoparkİzmir). RESEARCH INTERESTS/EXPERIENCE of Prof. Dr. SEBNEM TELLIOGLU HARSA: Her research areas are fall into Biotechnology and Bioengineering, Food Engineering and Bioprocesses. -
Efficiency Analysis of İzmir Metro in Its Current State MASTER of CITY PLANNING
Efficiency Analysis of İzmir Metro in Its Current State By Ömer SELVİ A Dissertation Submitted to the Graduate School in Partial Fulfillment to the Requirements for the Degree of MASTER OF CITY PLANNING Department: City and Regional Planning Major: City Planning İzmir Institute of Technology İzmir, Turkey September, 2002 We approve the thesis of Ömer SELVİ Date of Signature …………………………………… 19.09.2002 Assoc. Prof. Dr. Güneş GÜR Supervisor Department of City and Regional Planning …………………………………… 19.09.2002 Assist. Prof. Dr. Yavuz DUVARCI Department of City and Regional Planning …………………………………… 19.09.2002 Assoc. Prof. Dr. Özen EYÜCE Department of Architecture …………………………………… 19.09.2002 Prof. Dr. Akõn SÜEL Head of Department ACKNOWLEDGEMENT I would express firstly great thanks to my supervisor Assoc. Prof. Dr. Güneş GÜR for having accepted me to prepare this master thesis. I would also thank to Assist. Prof. Dr. Yavuz DUVARCI for his theoretical support during the process of this study. I would express heartfelt thanks to my dearest Evrim GÜÇER who made a serious contribution and support while preparing the thesis. I am also in debt to Ali Kemal ÇINAR for computer support. I am deeply grateful to; İBŞB staff; Ilgaz CANDEMİR, Emre ORAL, Esin TÜRSEN and Orhan KESLER for their help to enable data access. Ömür SAYGIN for GIS database support. Rose GANDEE, information specialist of APTA, for sending books. Özgür İMRE for his help throughout printing process. Finally, I would like to thank to my fellow Mehmet BAŞOĞLU for his help in land survey. i ABSTRACT This thesis analyzes the efficiency of the current state of İzmir Metro System by using the Method of Comparative Benchmarking.