Hospitality Asia 2019 Issue • Volume 1 Pp 8897/05/2013(032307) • Mci (P) 072/08/2019
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HOSPITALITY ASIA HOSPITALITY 2019 ISSUE • VOLUME 1 2019 ISSUE • VOLUME PP 8897/05/2013(032307) • MCI (P) 072/08/2019 hospitality asia ~ 2019 Issue Volume 1 Page C Hot Stamp C M Y K M-iClean H Welcome to dishwashing paradise A machine that works like magic, making dishwashing so quick and easy that it feels like being in paradise! Welcome to the world of professional warewashing technology made by MEIKO. The M-iClean H is the latest leap forward in warewashing excellence from the experts in clean solutions. As well as being fantastically easy to use, it also offers outstanding efficiency and sustainability. Check it out for yourself! www.meiko-asia.com hospitality asia ~ 20192018 Issue Volume 12 Page PageIFCC31 C C M Y K LHPD & LSP Hapa Magazine Generic Ad 205mm(W) x 255mm(H) - Mar 2019_OL.pdf 1 25/03/2019 3:38 PM hospitality asia ~ 2019 Issue Volume 1 PagePage 1 1 C M Y K PubsNote A Time For Change The greatest inevitability in life is change. While some claim that time changes things, in reality it is us who must change. Here, we like to lead rather than follow, to set the trends and to create the change. As such, we are proud to announce a name change to HAPA Group Sdn. Bhd. to surge us forward. The name change comes as we celebrate 25 years of serving the industry and I am proud that we have been able to do this and to be recognised as a leader in all various facets of our operations. For a quarter of a century we have provided the latest news, introduced the personalities of hospitality (both front and back-of-house), provided updates on hotels, restaurants and spas as well as recognise industry leaders through the various HAPA Awards. We plan to continue doing this well into the future but recognise that times are changing. Technological advances have changed hospitality and publishing, and while we have been conscious of adopting digital platforms, we have loyal readers who appreciate reading Hospitality Asia in print form. Our loyal advertisers also like the long shelf life of the magazine, which continues to be read way beyond its publication. However, we will soon be moving on to the digital platform. Under our new company structure, HAPA Group Sdn Bhd, there are four business divisions – HAPA Media (e-Magazine, travel guide and TV), HAPA Awards (awards and audits), HAPA Events (events and catering), HAPA Academy (training and e-learning) and a dining club, No Address Society. While you are reading all about the successful HAPA Malaysia Awards 2018-2020 Series, staged at the New World Petaling Jaya Hotel, our team is already preparing for the HAPA Regional Awards 2020-2022 Series. We anticipate many entries from within the region for what are known as the ‘Oscars of Hospitality’. Apart from improving service standards via our recognition awards programme, we also created a mindset training programme, to inspire the workforce to further drive and motivate themselves to walk the extra mile. Please enjoy our latest edition of Hospitality Asia with up- to-date information about hospitality, food and beverage, and the tourism industry. Jennifer Ong I look forward to your continued support to ensure that Founder / Publisher Hospitality Asia remains the voice of Asian hospitality. 2 hospitality asia ~ 2019 Issue Volume 1 Page Page3 3 C M Y K troopers Founder / Publisher Jennifer Ong [email protected] PA to Founder / Publisher Janice Entaba [email protected] General Manager Rachel Law [email protected] offices HAPA GROUP SDN BHD HAPA SINGAPORE (Formerly known as WAP INTL SDN BHD) 10 Anson Road, #10-06 International Plaza Editor 3 Jalan 14/28, Section 14, 46100 Petaling Jaya Singapore 079903 David Bowden Selangor Darul Ehsan, Malaysia Tel : +65 9067 4090 [email protected] Tel : +60 3 7954 1911 Fax : +60 3 7954 3911 Creative Director websites Pat Seow www.hospitalityasia.asia www.hapa.asia [email protected] printing Circulation Manager PERCETAKAN LAI SDN BHD 1 Persiaran 2/118C, Kawasan Perindustrian Desa Tun Razak Nurul Sakinah Binti Sa’dan Cheras, 56000 Kuala Lumpur, Malaysia [email protected] Tel : +60 3 9173 1111 memberships and endorsements Penang Chefs Association of Malaysian Food & Beverage Society of Professional Chefs Singapore Chefs Thailand Chef’s Association Association of Culinary Bali Culinary Professionals Macau Culinary Association Malaysia Executives Association (Singapore) Association (WACS) Professionals Jakarta Indonesia Professional Culinaire Baking Industry Training Centre Singapore Pastry Alliance Restaurant Association Cambodia Restaurants Singapore Food Manufacturers Food & Beverage Managers International Bartenders Association (Singapore) of Singapore Association Association Association of Singapore Association (IBA) Association of Bartenders & Sommelier Association of Malaysia Hospitality Purchasing Singapore Association of Food Equipment, The Society of The Golden Keys Les Clefs d’Or Jakarta International Hotels Sommeliers Singapore (SOMLAY) Association (Singapore) Manufacturers & Suppliers Singapore Indonesia Association Indonesia Malaysian Association of Hotels Association of Malaysian Association of Association of Singapore Housekeepers Club Managers Association Indonesia Club Managers Bali Spa & Wellness Association (Penang Chapter) Rooms Division Executives Housekeepers (Singapore) Association Hotel Public Relations Association Kuala Lumpur Tourism Association Asian Golf Course Owners Stamford College Berjaya University College of of Thailand Federation Hospitality Page 4 hospitality asia ~ 20192018 Issue Volume 1 Page Page529 5 C M Y K 10 CENTRESTAGE On the cover ~ Dato Robin Yeong heads up Arena Movement, the parent company for Kuala Lumpur’s liveliest and friendliest bars known as Arena. 16 TRAVEL CONCIERGE Check out some exciting new hotels, recent airline developments, an assessment of five Singaporean hotels and the exciting premium facilities and services at Resorts World Genting. 48 DINING CONCIERGE Discover a range of tantalising new regional restaurants and dishes that the region’s hottest chefs are creating. 62 ENTERTAINMENT CONCIERGE Get the low down on Asia’s coolest bars and beverages. 74 HOSPITALITY BUSINESS Learn about the trials and tribulations of opening a restaurant, some ideas on hotel greening, a Singaporean cube hotel and the recent successes of the Lexis Hotel Group. 86 EVENTS CONCIERGE No Address Society (NAS) goes bar hopping along Changkat Bukit Bintang, celebrates Christmas at CÉ LA VI and dines on steamboat at YE ZI. 90 HAPA AWARDS The inaugural HAPA Entrepreneur Awards Series 2018-2019 and HAPA Malaysia Awards Series 2018-2020. Page 6 hospitality asia ~ 2019 Issue Volume 1 Page Page7 7 C M Y K you can find us here! HOTELS & RESORTS (MALAYSIA) Hilton Kuala Lumpur PRIMALAND Resort & Convention The Light Hotel Penang Hotel Grand Pacific Singapore Energy Day Spa, Ampang, 23 Love Lane Hotel, Penang Hilton Kuching, Sarawak Centre The Magellan Sutera Resort Hotel Jen Orchardgateway Kuala Lumpur Aloft KL Sentral, Kuala Lumpur Hilton Petaling Jaya, Selangor Pulai Springs Resort, Johor Kota Kinabalu, Sabah Singapore FIRWellness at 3 Two Square, Ambassador Row Hotel Suites by Holiday Inn Glenmarie Kuala Lumpur Pullman Kuala Lumpur Bangsar The Majestic Hotel Kuala Lumpur Hotel Jen Tanglin Singapore Petaling Jaya Lanson Place Holiday Inn Melaka Pullman Kuala Lumpur City Centre The Majestic Malacca Hotel Michael Gamelan Spa, Kuala Lumpur Ancasa Hotel & Spa Kuala Lumpur Holiday Inn Resort, Penang Hotel & Residences The Pacific Sutera Hotel Hotel Re! @ Pearl’s Hill Hammam Spa Kuala Lumpur ANSA Kuala Lumpur Holiday Villa Alor Setar City Centre, Pullman Kuching Kota Kinabalu, Sabah InterContinental Singapore Heavenly Spa by Westin – The Ascott Kuala Lumpur Kedah Pullman Miri Waterfront, Sarawak The Pearl Kuala Lumpur InterContinental Singapore Westin Langkawi Resort & Spa AVANI Sepang Goldcoast Resort Holiday Villa Beach Resort & Spa Pullman Putrajaya Lakeside The Ritz-Carlton Kuala Lumpur Robertson Quay Ishan Spa Langkawi Avillion Port Dickson, Cherating Pahang Putra World Trade Centre The Saujana Hotel Kuala Lumpur Klapstar Boutique Hotel Jari Jari Spa Kota Kinabalu, Sabah Negeri Sembilan Holiday Villa Beach Resort & Spa Kuala Lumpur (PWTC) The St. Regis Kuala Lumpur Landmark Village Hotel Singapore Jojoba Spa Kuala Lumpur Batik Boutique Hotel, Kuching Langkawi Kedah Putrajaya International Convention The St. Regis Langkawi Link Hotel Singapore Ka’andaman Spa Mabul Bayview Hotel Georgetown Penang Holiday Villa Hotel & Conference Centre (PICC) The Taaras Beach & Spa Resort, M Hotel Singapore M Spa Genting, Pahang Bayview Hotel Melaka Centre Subang, Selangor Putrajaya Marriott Hotel Terengganu Mandarin Orchard Singapore Mandara Spa – The Magellan Sutera Berjaya Langkawi Resort, Kedah Holiday Villa Hotel & Suites Putrajaya Shangri-La The Villas @ Sunway Resort Hotel Mandarin Oriental Singapore Resort Kota Kinabalu, Sabah Berjaya Penang Hotel Kota Bharu Ramada Encore Meridin Johor Bahru & Spa Marina Bay Sands Singapore Mandrayu Spa – Strawberry Park Berjaya Times Square Hotel, Holiday Villa Johor Bahru City Centre Ramada Plaza Dua Sentral The Wembley – A St Giles Hotel Marina Mandarin Singapore Resort, Pahang Kuala Lumpur Hotel Armada Petaling Jaya Kuala Lumpur The Westin Kuala Lumpur Mercure Singapore on Stevens Ozmosis Health and Day Spa, Berjaya Tioman Resort, Pahang Hotel Bangi-Putrajaya Ramada Plaza Melaka The Westin Langkawi Resort & Moon 23 Hotel Singapore Bangsar, Kuala Lumpur Berjaya Waterfront Hotel, Hotel Equatorial Hotel Melaka Redang Island