Redefining the Food and Beverage landscape by providing a visionary platform for entrepreneurs and building a sustainable ecosystem for the industry Page C Page 1 PubsNote

The Concept of Change is to Focus your Energy on Building The New

​One of the essential qualities of As for our CSR programme, it hospitality is the concept of change. has been a year since we introduced Nothing remains constant for long a Chemo Graduation Ball for and the Hospitality Asia team is children who have completed their conscious of this, as we document chemotherapy treatment journey who and what is at the cutting edge at the University Malaya Medical of the food and beverage industry, in Centre (UMMC). Words cannot one of the most dynamic regions in express how my team and I felt to the world. see happy smiles on these children’s Change comes about through faces upon receiving their graduation breaking boundaries, individuals certificate – a small step taken by and organisations pushing limits HAPA to applaud their courage, and testing new techniques, determination and positive spirit, ingredients, styles and concepts. in undergoing such a challenging Collectively known as entrepreneurs, journey. we are constantly impressed with achievements made by Last year, HAPA raised a total of RM180,000 for people and organisations and, as such, we are launching the Chemo Graduation Ball whereby funds were also a new HAPA series to recognise the region’s innovative channeled to UMMC and Hospital KL for medication, entrepreneurs – The HAPA Entrepreneur Awards 2018- medical equipment, cancer research and chemo treatment 2019. Nominations are now being called with more details for children with cancer. It is time for a second graduation provided in this edition. and I humbly ask for all our hospitality friends to open ​Meanwhile, the HAPA Malaysia Awards 2017-2019 is your hearts and consider supporting this cause. These well underway with our team of voluntary auditors already children are our future and the HAPA team wants to do in the field assessing the best hospitality that Malaysia has their part in giving them hope and inspiration to live a to offer. life with purpose and confidence. Please join us in giving We have also recently introduced a networking these children HOPE. platform under the HAPA umbrella – the No Address ​I hope you enjoy the latest edition of Hospitality Asia Society by HAPA, an exclusive dining and networking and, as always, I welcome your feedback so that we can society for founders, entrepreneurs, investors and continue to serve you better. corporate leaders. The main objective is to build a strong and powerful network amongst successful business leaders and owners for business opportunities. Our plan is to expand this society regionally by establishing respective country chapters. Our first By-Invitation-Only non-official No Address Society dinner was attended by 50 founders, entrepreneurs, business owners, investors and corporate individuals last month. We are now planning for our Jennifer Ong official launch in June. Founder / Publisher

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Founder / Publisher Jennifer Ong [email protected]

Director of Marketing Janice Entaba offices websites [email protected] WAP INTL SDN BHD [564376-H] www.hospitalityasia.asia 3 Jalan 14/28, Section 14, 46100 Petaling Jaya Selangor Darul Ehsan, Malaysia www.hapa.asia Tel : +60 3 7954 1911 Fax : +60 3 7954 3911 Editor Project Manager E-mail: [email protected] www.madasia.asia David Bowden Ruben Yap [email protected] [email protected] WAP Singapore 10 Anson Road, #10-06 International Plaza Singapore 079903 Creative Director Project Executive Tel : +65 9067 4090 Pat Seow Derrick Tan www.facebook.com/HAPAAwards [email protected] [email protected] printing Director of Finance & Production Senior Admin & Circulation Executive Percetakan Lai Sdn Bhd 1 Persiaran 2/118C, Kawasan Perindustrian Desa Tun Razak Rachel Law Nurul Sakinah Binti Sa’dan Cheras, 56000 Kuala Lumpur, Malaysia [email protected] [email protected] Tel : +60 3 9173 1111

memberships and endorsements

Penang Chefs Association of Malaysia Malaysian Food & Beverage Society of Professional Chefs (Singapore) Singapore Chefs Association The Society of The Golden Keys Les Clefs d’Or Thailand Chef’s Association Executives Association Singapore Indonesia (WACS)

Association of Culinary Professionals Bali Culinary Professionals Macau Culinary Association Restaurant Association Baking Industry Training Centre Cambodia Restaurants Food & Beverage Managers Association Jakarta Indonesia of Singapore (Singapore) Association of Singapore

Singapore Food Manufacturers Singapore Pastry Alliance International Bartenders Association of Bartenders & Sommeliers Sommelier Association of Malaysia Jakarta International Hotels Association Association of Association Association (IBA) Singapore (SOMLAY) Indonesia Rooms Division Executives

Hotel Public Relations Association Malaysian Association of Club Managers Association Indonesia Club Managers Association Asian Golf Course Owners Federation Bali Spa & Wellness Association Kuala Lumpur Tourist Association of Thailand Housekeepers (Singapore)

Hospitality Purchasing Malaysian Association of Hotels Association of Singapore Housekeepers Singapore Association of Food Equipment, Berjaya University College of Association (Singapore) (Penang Chapter) Manufacturers & Suppliers Stamford College Hospitality

Page 4 Page 5 8 CENTRESTAGE On the cover ~ Rhombus Connexion... Redefining the Food and Beverage landscape by providing a visionary platform for entrepreneurs and building a sustainable ecosystem for the industry.

Redefining the Food and Beverage landscape by providing a visionary platform for entrepreneurs and 20 THE VERDICT building a sustainable ecosystem for the industry Phuket’s magical allure of sunshine, relaxed pace and variety of holiday activities attracts travellers from all around the globe.

28 EXPOSE Asia’s best contemporary dining establishments revealed.

33 BUBBLING TRENDS Andrew Hoadley from La Violetta Wines in Denmark, Western Australia is a small production winemaker who is making people sit up and pay attention.

38 MINDSET Thinking of setting up a restaurant or going into the F&B Industry? HA gets insight from several entrepreneurs to learn of their experiences.

55 VIEWPOINT HA speaks to industry leaders to get their views on property development, management and expansion.

66 LUXE LISTINGS Lists the most energetic hotel developments in Malaysia.

77 HAPA SUPPLEMENT Highlights from the recent HAPA Regional 2016-2018 Series.

Page 6 Discover The True Meaning of Luxury.

For our delectable Menus, please call: +603 - 2181 4488 | +6012 - 672 2641 | +603 - 2181 7700 saviniitalian saviniKL

Savini Ristorante Italiano (1136684-A) Lot 2-05, 2nd Floor, Intermark Mall, 348 Jalan Tun Razak, 50400 Kuala Lumpur

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Rhombus Connexion Redefining the Food and Beverage landscape by providing a visionary platform for entrepreneurs and building a sustainable ecosystem for the industry.

Rhombus Connexion, or RCX is a purpose-driven organisation powered by like-minded entrepreneurs for F&B entrepreneurs. While the organisation positions itself as a platform to empower and propel entrepreneurs, it is also the company behind some of the region’s iconic restaurants, cafes and nightlife spots. Under its portfolio, RCX owns, manages and operates 19 brands and over 40 outlets in Malaysia, Singapore, Japan and Myanmar. Hospitality Asia spoke to the five co-founders of RCX to find out more about this promising organisation.

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financially and consumes time, something the co-founders knew all too well. The individual entrepreneur has to do almost everything from management to day-to-day operations such as balancing the books, managing staff, preparing menus and even unclogging blocked drains! Andre Shum, Co-Founder and Lead Partner, Restaurants and Cafés (Asian) Division, shares his experience in running Rama V, one of Kuala Lumpur’s most celebrated Thai fine-dining restaurant. “Entrepreneurs do what they do best and this does not necessarily mean being a good accountant, chef or even plumber. However, when you go at it alone, you get willingly or unwillingly dragged into managing these issues as the business is dependent upon it. But this means being less involved in entrepreneurial activities which is what you know you do best,” claims Shum. That is how, essentially RCX is built on, a visionary platform to address how can entrepreneurs be left to their own devices and enable them to create their magic.

RCX’s Sustainable Ecosystem Looking to address the loophole of the industry, RCX strategically created and built its pillars and shared services that are made available to entrepreneurs who join the Group. “It is a support system that complements entrepreneurs and completes the RCX ecosystem,” explains Kent The idea came about, not so long ago, Chua, Co-Founder and Lead Partner of the Nightlife and when the five of us got together and we’ve Entertainment Division. The pillars, Chua refers to are Education, Food been out and about this industry for quite Production and Brand and Marketing, areas that are some time. The big question raised was, essential for an F&B entrepreneur to grow their brands ‘What’s next for F&B?’ More concepts? More and outlets. The F+B Academy, under the Education pillar outlets? Where is this going to land us? is the Group’s investment into business education which started last year. It is a platform that focuses in training ~ Tham Lih Chung, Co-Founder and Group Managing Partner F&B novices into professionals, through proven methods which is both practical and theoretical. It is a hands-on initiative governed by managers who no longer serve in One of Malaysia’s Fastest Growing F&B Group the restaurants, but desires to contribute in another way. Established in 2015 as Rhombus Group, RCX was founded The Food Production facility, Rhombus Kitchen is to by five dynamic Malaysian entrepreneurs. support brands under RCX by functioning as logistics and “The idea came about, not so long ago, when the delivery for supplies, provide storage and stock control five of us got together and we’ve been out and about system and producing food with high qualities, all times. this industry for quite some time. The big question raised Finally, F&B brands are not complete without its Brand was, ‘What’s next for F&B?’ More concepts? More outlets? & Marketing arm, which RCX have two agencies that Where is this going to land us?” as Tham Lih Chung, Co- offers brand and creative strategy. Be Good Creative and Founder and Group Managing Partner reminisces. the Wombat Co+ are also business units that undertakes That is when the five co-founders started viewing independent clients under their portfolio to enrich their the shortcomings of the industry. Running a business is expertise. Some of the agencies’ work can be seen far from a bed of roses, as a matter of fact, it is taxing reflected in The Beer Factory’s successful campaigns.

2017 Issue • Volume 1 9 centrestage

Happiness is our culture. In RCX, we strongly believe that, when our people are happy, success takes care of itself.

~ Kent Chua, Co-Founder and Lead Partner of the Nightlife and Entertainment Division.

the key opinion group and, as a former sole entrepreneur I wasn’t used to this. As the original brand owner of The Morning After (TMA), I had the upper hand over decisions made. However, this is a much better and effective way to keep the ship on course.” The bond is strong, sealed with chemistry, knowledge, capabilities and vision. Chef Edwin Yau, Co-Founder and Group Creative Partner elaborates, “These qualities keep us tight and of course, we always want to widen the circle. On the contrary to the belief that we are all business partners, friendship does reign supreme over partnership. It has gone this tight as a family and we will continue to be on the lookout for each other.” Each RCX entrepreneur handles their own brands based upon mutual respect and trust among all the directors.

To close the gap and complete the ecosystem, RCX’ shared services which includes the Legal, Human Resource and Finance department assures entrepreneurs on board that the back-end of their businesses are well taken care of.

Expanding The Rhombus Connexion Way RCX’ organic and inorganic growth has propelled and boost the Group’s success in the industry tremendously. According to Dr. Darren Ng, Co-Founder and Lead Partner for Restaurants and Cafés (Western) Division, RCX works on an unwritten formula that helps bond the entrepreneurs together. He relates, “Initially we had many meetings as

We are in the people business, we have to focus on people, especially helping staff on their career path while continually motivating them and offering stability.

~ Andre Shum, Co-Founder and Lead Partner, Restaurants and Cafés (Asian) Division

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We can employ talented staff and support them with training in the Group’s F+B Academy.

~ Chef Edwin Yau, Co-Founder and Group Creative Partner

RCX combs its opportunities with several criteria when it comes to widening the circle – you must bring knowledge on board and is willing to share. Brands have to exist for at least three years, minimum as RCX brands are between three to 20 years old. When acquiring a new brand, evaluations are not done in the boardroom but rather through evaluating the character and personality of the entrepreneur socially. The business can grow organically or through acquisitions and identifying and working with the right partners is always important. The formula is working as entrepreneurs are now coming to them for advice or possible partnerships. Dr. Ng ends the note on RCX, “That is how, RCX curate quality partners and ensures that customer experiences are enhanced.”

Happiness is our Culture As much as it is important for customers to enjoy the experience of any brands under RCX, the organisation also takes internal staff happiness very seriously. “Happiness is our culture,” says Chua, together with the rest that strongly believes that RCX is a place to work with passion, clarity and purpose. “Our Happiness Lab remains one of our proudest corporate initiatives which we have established to cultivate the happiness among our people. Inspired by how Bhutan chose to measure its country’s success using the Gross National Happiness, we introduced our very own Gross Happiness Index as a barometer to measure the happiness

While salary is important, we focus mostly on the fringe benefits of the job. As such, staff turnover is low by industry standards.

~ Dr. Darren Ng, Co-Founder and Lead Partner for Restaurants and Cafés (Western) Division

2017 Issue • Volume 1 11 centrestage

level of our people. In RCX, we strongly believe that, when to ensure customer happiness. Dr. Ng also explains that our people are happy, success takes care of itself” Chua they want to create brand consciousness among staff so continues to advocate. that they become who they are to promote the brand. He The Happiness Lab is practiced across the Group, in adds, “While salary is important, we focus mostly on the both divisions and has already seen its effectiveness. RCX fringe benefits of the job. As such, staff turnover is low by does not have the uphill climb of retaining its staff, and industry standards.” the Group currently has more than 750 staff on the books. Chef Yau believes that they can employ talented staff Shum supports, “We are in the people business, and support them with training through F+B Academy. we have to focus on people especially helping staff on The original creator of Wondermama is also a firm believer their career path while continually motivating them and of paying it forward, where he looks forward to pass on offering stability. We have set out to assess short-term his knowledge in F&B to any willing learner. and long-term goals and train those who need to be trained. As employers, we also need to understand that personal problems can become problems for the Group The Future with RCX so our Happiness Officers are tasked with assisting where The future is promising with RCX. In a smaller picture, new possible.” offerings are in the pipeline. “In terms of the F&B retail, we Staff are paid above the industry norm but are are talking about raising the bar even further for cuisines expected to think laterally on the job and go the extra mile and uplifting dining experiences through robust concepts.

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It is about understanding the customers’ needs and market can only do so much with current funds and can always demands. People are well-travelled now, hence there is do more with the funds raised through an IPO. While a need to continuously up the ante and be creative. For we would like to retain control of the Group, listing also example, our brands Thai Hou Sek and Fa Ying Street. Thai removes a possible layer of doubt as a publicly listed Hou Sek is located at One Utama, as the crowd demands company is more transparent. However, our future for Chinese cuisine, but ours comes with a twist, Thai- could begin with an IPO as it could mean we venture Chinese cuisine! In SS15 Courtyard, we have Fa Ying Street, into technology and education plus food supply and a spin-off from Fa Ying, to cater for the working crowd at production in the region.” a more affordable price,” Chef Yau explains. The team at RCX will continue to work on the platform RCX hopes to expand the number of outlets and building the sustainable ecosystem for the industry. exponentially over the next five years, not only in the In the long run, the Group’s ambition is to replicate the country but the region. As it is, the organisation already systems overseas, anyway it sets its foot on. While the has footprints in Japan, Singapore and Myanmar. journey may be long for these Co-Founders and formidable According to Chua, going regional also means entrepreneurs in their own rights, the conversation with opportunities for the employees. “It is a wide network the business community has already begun through and you discover ways that you thought could have never another component, the F&B Connects. F&B Connects happen. A beautiful example would be, with the recent is an entrepreneur community event organised by RCX opening of The Beer Factory in Yangon. We managed to for individuals to network and draw inspiration from send three of our loyal Burmese staffs back to take up each other, holistically enriching the F&B industry. It is senior positions in their homeland and to help spearhead also considered an effective avenue for RCX to identify our Myanmar expansion. Words cannot describe the joy potential partners to join the Group. in their faces as they can continue to remain a part of the “It will only get better. My partners and I are confident Group that they have grown so attached to, across the that we can build this RCX community and undoubtedly years, and yet be back in the arms of their families.” redefine the F&B industry, with not only our list of strong In a bigger picture, getting listed has been the vision brands, but also the ecosystem that sustains them,” affirms of all five Co-Founders since day one. Tham states, “We Tham.

BrANDS

fresh freddies

AFFILIATES

2017 Issue • Volume 1 13 wassup!

MALAYSIA SERIES 2017-2019

he HAPA Awards was created by WAP in 2002 with the main purpose of recognising and rewarding outstanding establishments and individuals who have shown dedication, drive and passion for excellence in hospitality. Today, the HAPA Awards Series stands unrivalled as an awards programme that not only recognises stellar service but also works to discover new talent and establishments. Ultimately, HAPA aims to raise the overall quality and service standards of Asian hospitality by providing its nominees with comprehensive feedback derived from the mystery auditing assessments and also to inspire excellence through recognising outstanding performers in the industry. The HAPA Awards Series is definitely ‘one- of-a-kind’. The HAPA Awards Series is a stringent Audit Assessment programme conducted by a meticulously selected, distinguished panel of Auditors from within the industry. The panel consist of respected individuals with expertise from different hospitality associations, corporate fields and business owners. This exceptional group of individuals will execute the audit process throughout the year. The twelve-month audit process will culminate in an exclusive Gala Dinner and Awards Presentation night held in Malaysia for all nominees and auditors to celebrate and network. With a new direction, the HAPA Awards Series will be honouring passionate, dedicated and hardworking individuals, outstanding establishments and properties that constantly challenge themselves to excel and deliver their best without compromising quality and service. This recognition is assessed on benchmark scores set by the HAPA Committee, regardless of the number of nominees participating in each category. This assessment will also highlight areas for improvement, to help raise each nominee’s standards. The grand finale to HAPA Malaysia 2017-2019 Series is an exclusive Awards Presentation Gala Dinner, hosted in one of the participating states in Malaysia. All nominated establishments and personalities will be invited to grace the event and witness this ‘Oscar-style’ Awards Presentation. As with every HAPA Awards Series, we will be aiding a selected charity foundation with funds raised at the Awards Presentation Gala Dinner. A local charity foundation in Malaysia will be chosen for this series.

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MALAYSIA SERIES 2017-2019

LIST OF AWARDS

 CREAM OF HOSPITALITY   HEAVENS OF HOSPITALITY  CSH HAPA Service Excellence – Beyond Expectations (Accommodation) H5H HAPA Best 5-Star Hotel – Exceptional Experience CSF HAPA Service Excellence – Beyond Expectations (F&B) H4H HAPA Best 4-Star Hotel – Exceptional Experience CHT HAPA Hotel of the Year – Extraordinary Stay H5R HAPA Best 5-Star Resort – Momentous Experience CRS HAPA Resort of the Year – Best Discovery H4R HAPA Best 4-Star Resort – Momentous Experience CRT HAPA Restaurant of the Year – Destination Restaurant (Hotel/Resort) HFR HAPA Best Family & Recreational Resort CRTi HAPA Restaurant of the Year – Destination Experience (Independent) – Delightful Experience CIH HAPA Icon of the Year – Hospitality Entrepreneur HBQ HAPA Best Boutique Hotel/Resort – Exceptional Lifestyle & Living Experience CIF HAPA Icon of the Year – F&B Entrepreneur HCH HAPA Concept Hotel – Unique Experience CHL HAPA Hospitality Leadership Award – Walk the Talk HSR HAPA Best Serviced Residence – Perfect Living CGM HAPA General Manager of the Year – The Ambassador of Hospitality CKK HAPA King of Kitchens – The Ambassador of Cuisine  PASSIONS OF HOSPITALITY  CFB HAPA F&B Personality of the Year – Champion of Innovation PMA HAPA Asian Cuisine Masterchef – Master of Authenticity CCL HAPA Club of the Year – Best Entertainment Concept PMW HAPA Western Cuisine Masterchef – Master of Fine Cuisine CBA HAPA Bar of the Year – Best Hangout PMP HAPA Pastry Masterchef – Captain of Creativity CIS HAPA Indulging Spa of the Year – Heavenly Experience PLC HAPA Best Local Chef – True Malaysian Taste CGC HAPA Golf Course of the Year – Exhilarating Experience  HOSPITALITY FROM THE HEART   FLAVOURS OF HOSPITALITY  DFO HAPA Front Office Excellence – Courteous Efficiency FAC HAPA Best Asian Cuisine – Flavours of Asia DCG HAPA Concierge Excellence – The Extra Mile FWC HAPA Best Western Cuisine – Flavours of the West DHK HAPA Housekeeping Excellence – An Added Touch FCA HAPA Best Casual Dining/All Day Dining – Most Contemporary Experience FCD HAPA Extraordinary Concept Dining – Most Innovative Experience FBC HAPA Best Café – The Best Indulgence

The above Awards listed are subject to change and/or removal and final confirmation by the HAPA Committee. CSH and CSF is a compulsory category for Accommodation and F&B establishments. For further enquiries, please contact +603-7954 1911 or email us at [email protected]

2017 Issue • Volume 1 15 we’re here

Hospitality Asia is distributed to industry professionals and is also available for browsing at various reading lounges of the following establishments:-

HOTELS & RESORTS (MALAYSIA) Grand Hyatt Kuala Lumpur One World Hotel Petaling Jaya, The Andaman, A Luxury Furama Riverfront Singapore Bella Luna Sdn Bhd Aloft KL Sentral, Kuala Lumpur Grand Lexis, Port Dickson Selangor Collection Resort, Langkawi, Gallery Hotel Singapore Biossentials Puri Spa Ambassador Row Serviced Suites Grand Margherita Hotel, Kuching Oriental Crystal Hotel Kajang, Kedah Goodwood Park Hotel Singapore Borneo Spa – Nexus Resort Ancasa Hotel & Spa Kuala Grand Millennium Kuala Lumpur Selangor The Banjaran Hotsprings Retreat Grand Copthorne Waterfront Karambunai, Sabah Lumpur Grand Paragon Hotel Pacific Regency Hotel Suites, The Bayview Hotel Langkawi, Hotel Singapore Chi, The Spa ANSA Kuala Lumpur Johor Bahru Kuala Lumpur Kedah Grand Hyatt Singapore Danai Spa @ Tanjung Bunga Armada Hotel Petaling Jaya Grand Riverview Hotel Kelantan Palace of the Golden Horses, The Boulevard Hotel Kuala Grand Mercure Roxy Hotel Penang Ascott Kuala Lumpur Grand Seasons Hotel Selangor Lumpur – A St Giles Hotel Grand Park City Hall Edes Spa – The Puteri Pacific AVANI Sepang Goldcoast Resort Kuala Lumpur Palm Garden Hotel, Selangor The Château Spa & Organic Grand Park Orchard Hotel, Johor Avillion Port Dickson, Negeri GTower Hotel Kuala Lumpur Pangkor Laut Resort, Perak Wellness Resort Hard Rock Hotel Singapore Elysyle Spa Kuala Lumpur Sembilan Hard Rock Hotel Penang PARKROYAL Kuala Lumpur The Club Saujana Resort Hilton Singapore Energy Day Spa, Ampang, Awana Kijal Golf, Beach & Spa Hatten Hotel Melaka PARKROYAL Penang Resort The Danna Langkawi, Kedah Holiday Inn Atrium Singapore Kuala Lumpur Resort, Terengganu Heritage Hotel Ipoh, Perak PARKROYAL Serviced Suites The Datai Langkawi, Kedah Holiday Inn Singapore Orchard Gamelan Spa, Kuala Lumpur Awana Porto Malai Langkawi, Hilton Kota Kinabalu Kuala Lumpur The Gardens Hotel & Residences City Centre Heavenly Spa by Westin Kedah Hilton Kuala Lumpur Pearl International Hotel Kuala Lumpur – A St Giles Hotel 1929, Singapore Ishan Spa Langkawi Batik Boutique Hotel, Kuching Hilton Kuching, Sarawak Kuala Lumpur Hotel Hotel Fort Canning, Singapore Jari Jari Spa Kota Kinabalu, Sabah Bayview Hotel Georgetown Hilton Petaling Jaya, Selangor Philea Resort & Spa Melaka The Haven Resort Hotel, Ipoh Hotel Grand Pacific Jojoba Spa Kuala Lumpur Penang Holiday Inn Glenmarie PNB Perdana Hotel & Suites On The Magellan Sutera Resort Kota Hotel Michael Ka’andaman Spa Mabul Bayview Hotel Melaka Kuala Lumpur The Park Kinabalu, Sabah Hotel Re! @ Pearl’s Hill M Spa Genting, Pahang Berjaya Langkawi Resort, Holiday Inn Melaka Premiere Hotel Klang The Majestic Hotel Kuala Lumpur Hotel Sofitel So Singapore Mandara Spa – Sutera Harbour Langkawi Island, Kedah Holiday Inn Resort, Penang PRIMALAND Resort & Convention The Majestic Malacca InterContinental Singapore Resort Kota Kinabalu, Sabah Berjaya Times Square Hotel, Holiday Villa Alor Setar Centre The Pacific Sutera Hotel Kota Klapsons, The Boutique Hotel Mandrayu Spa – Strawberry Park Kuala Lumpur City Centre, Kedah Pulai Springs Resort, Johor Kinabalu, Sabah Landmark Village Hotel Resort, Pahang Berjaya Tioman Resort, Tioman Holiday Villa Beach Resort & Spa Pullman Kuala Lumpur Bangsar The Ritz-Carlton Kuala Lumpur Singapore Martha Tilaar Spa Kuala Lumpur Island, Pahang Cherating Pullman Kuala Lumpur City The Royale Bintang Kuala Link Hotel Singapore Ozmosis Health and Day Spa, Berjaya Waterfront Hotel, Johor Holiday Villa Beach Resort & Spa Centre Hotel & Residences Lumpur M Hotel Singapore Bangsar, Kuala Lumpur Bahru, Johor Langkawi Pullman Kuching The Royale Bintang Seremban Mandarin Orchard Singapore Qin Spa at Flamingo by the Bliss Boutique Hotel Holiday Villa Hotel & Conference Pullman Putrajaya Lakeside The Royale Bintang The Curve Mandarin Oriental Singapore Beach Bon Ton Resort Langkawi, Kedah Centre Subang Putra World Trade Centre The Royale Chulan Kuala Lumpur Marina Bay Sands Singapore Royale Spa, The Royale Bintang Cameron Highlands Resort, Holiday Villa Hotel & Suites Kuala Lumpur (PWTC) The Saujana Hotel Kuala Lumpur Marina Mandarin Singapore The Curve Pahang Kota Bharu Putrajaya International The Taaras Beach & Spa Resort, Moon Hotel Singapore Samsara Spa @ Swiss Garden Campbell House, Penang Holiday Villa Johor Bahru Convention Centre (PICC) Terengganu Naumi Hotel Singapore Hotel Kuala Lumpur Carcosa Seri Negara Kuala City Centre Putrajaya Marriott Hotel The Villas @ Sunway Resort New Majestic Hotel Sembunyi Spa – Cyberview Lumpur Hotel Bangi-Putrajaya Putrajaya Shangri-La Hotel & Spa Novotel Clarke Quay Singapore Resort & Spa Casa Del Rio Melaka Hotel Equatorial Hotel Melaka Ramada Plaza Kuala Lumpur The Wembley – A St Giles Hotel Oasia Hotel Singapore Serenity Spa, Shah Alam Century Kuching Hotel, Kuching Hotel Equatorial Hotel Penang Ramada Plaza Melaka The Westin Kuala Lumpur One015 Marina Club Spa Indrani, Starhill, Century Langkasuka Resort, Hotel Equatorial Kuala Lumpur Redang Island Resort, The Westin Langkawi Resort & Orchard Hotel Singapore Kuala Lumpur Kedah Hotel Excelsior Ipoh Terengganu Spa, Kedah Orchard Parade Hotel Singapore Spa Manja, Century Garden Cherengin Hill Convention & Hotel Istana City Centre Renaissance Hotel Kuala Lumpur The Zenith Hotel, Kuantan Orchard Parksuites Spa Village, Pangkor Laut Resort, Spa Resort Kuala Lumpur Renaissance Johor Bahru Hotel Thistle Johor Bahru Pan Pacific Orchard Perak Cititel Hotel Penang Hotel Jen Puteri Harbour, Johor Renaissance Kota Bharu, Thistle Port Dickson, Negeri Pan Pacific Singapore Spa Village, Tanjong Jara Resort, Cititel Mid Valley Kuala Lumpur Hotel Jen, Penang Kelantan Sembilan Paramount Hotel Singapore Terengganu City Villa Kuala Lumpur Hotel Maya Kuala Lumpur Resorts World Kijal Tiara Labuan Hotel Park Hotel Clarke Quay St Gregory Spa – PARKROYAL Club Med Cherating Beach, Hotel Novotel Kuala Lumpur Riverside Majestic Hotel, Kuching Traders Hotel Kuala Lumpur Park Regis Singapore Penang Resort Pahang City Centre Ri-Yaz Heritage Marina Resort & Tune Hotel – 1Borneo, Kota PARKROYAL on Beach Road Tatami Spa – Berjaya Hills, Colmar Tropicale, Berjaya Hills Hotel Novotel Melaka Spa, Terengganu Kinabalu, Sabah PARKROYAL on Kitchener Road Pahang Concorde Hotel Kuala Lumpur Hotel Penaga, Penang Samadhi Retreats Kuala Lumpur Tune Hotel – Danga Bay Johor PARKROYAL Serviced Suites Teratai Spa @ Meritus Pelangi Concorde Hotel Shah Alam, Hotel Royal Kuala Lumpur Sama-sama Hotel Kuala Lumpur Tune Hotel – Downtown KL, Singapore Beach Resort & Spa, Langkawi Selangor Hyatt Regency Kinabalu, Sabah International Airport, Sepang, Tune Hotel – Downtown Penang Peninsula Excelsior Hotel, Teratak Spa, Penang Corus Hotel Kuala Lumpur Hyatt Regency Kuantan Resort Selangor Tune Hotel – DPulze Cyberjaya, Singapore Thalia Spa @ Eastin Hotel Cyberview Resort & Spa, Imperial Hotel, Miri Seri Chenang Resort & Spa Selangor Quality Hotel Marlow, Singapore Petaling Jaya, Selangor Selangor Impiana Cherating Resort, Langkawi Tune Hotel – KLIA2, Selangor Quincy Hotel, Singapore The Andaman Spa – Andaman Damai Puri Resort & Spa Pahang Seri Costa Hotel Melaka Tune Hotel – Kota Bharu City Raffles Hotel Singapore Datai Bay, Langkawi, Kedah De Palma Hotel Ampang, Impiana Hotel Ipoh Seri Pacific Hotel Kuala Lumpur Centre, Kelantan Rasa Sentosa Resort, Singapore The Asia Spa Selangor Impiana KLCC Hotel & Spa Shangri-La Hotel Kuala Lumpur Tune Hotel – Kota Damansara, Regency House by Far East The Frangipani Spa – The Dorsett Grand Labuan Hotel Kuala Lumpur Shangri-La’s Golden Sands Petaling Jaya, Selangor Hospitality Frangipani Langkawi Resort Dorsett Grand Subang InterContinental Kuala Lumpur Resort, Penang Tune Hotel – Kulim, Kedah Rendezvous Hotel Singapore by & Spa Dorsett Kuala Lumpur JapaMala Resort, Tioman Shangri-La’s Rasa Sayang Resort Tune Hotel – Taiping, Perak Far East Hospitality The Geo Spa at Four Seasons Dorsett Putrajaya Jerejak Rainforest Resort, Penang & Spa, Penang Tune Hotel – Waterfront Royal Plaza on Scotts Langkawi Doubletree by Hilton JW Marriott Hotel Kuala Lumpur Shangri-La’s Rasa Ria Resort & Kuching, Sarawak Shangri-La Hotel Singapore The Sompoton Spa @ Hotel Kuala Lumpur Klana Resort Seremban Spa Kota Kinabalu Vivanta by Taj - Rebak Island Shangri-La’s Rasa Sentosa Resort Istana Kuala Lumpur D-Villa Residence Kuala Lumpur KSL Resort Johor Bahru Shangri-La’s Tanjung Aru Resort Resort, Langkawi Sheraton Towers Singapore The Sompoton Spa @ Premiere Eastern & Oriental Hotel Penang Kuala Lumpur Convention Centre & Spa, Kota Kinabalu Vivatel Kuala Lumpur Siloso Beach Resort, Sentosa, Hotel Eastern Pavilion Boutique Resort (KLCC) Sheraton Imperial Kuala Lumpur Weil Hotel, Ipoh Singapore The Sompoton Spa @ Prince & Spa Cherating, Pahang Le Méridien Kota Kinabalu Silka Maytower Kuala Lumpur Yeng Keng Hotel, Penang Singapore Marriott Hotel Hotel & Residence Eastin Hotel Kuala Lumpur, Le Méridien Kuala Lumpur Sime Darby Convention Centre Zon All Suites Residences On The Swissotel Merchant Court Hotel Kuala Lumpur Selangor Le Méridien Putrajaya Somerset Ampang Kuala Lumpur Park, Kuala Lumpur Swissotel The Stamford, The Sompoton Spa at Eastin Hotel Penang Lone Pine Hotel, Penang Somerset Seri Bukit Ceylon Singapore Intercontinental Kuala Lumpur Empire Hotel Subang, Selangor Majestic Hotel Kuala Lumpur Kuala Lumpur HOTELS & RESORTS (SINGAPORE) The Elizabeth Hotel The Sompoton Spa at Novotel Evergreen Laurel Hotel Penang Mandarin Oriental Hotel Summit Hotel Bukit Mertajam, Albert Court Hotel Singapore The Fullerton Hotel Kuala Lumpur City Centre Everly Resort Hotel Malacca Kuala Lumpur Penang Amara Hotel Singapore The Regent Singapore The Spa – Mandarin Oriental Federal Villa Beach Resort Maxims, Genting Highlands, Summit Hotel Subang USJ, Amara Sanctuary Resort Sentosa The Ritz-Carlton, Millenia Kuala Lumpur Langkawi Pahang Selangor Singapore Singapore The Spa Village at the Ritz- First World Hotel Melia Hotel Kuala Lumpur Sunway Hotel Seberang Jaya, Bay Hotel Singapore The Scarlet Hotel Carlton KL Four Points by Sheraton Meritus Pelangi Beach Resort Penang Berjaya Hotel Singapore The St. Regis Singapore V Botanical Spa at The Andaman Sandakan, Sabah Langkawi, Kedah Sunway Putra Hotel Capella Singapore The Westin Singapore Langkawi Four Seasons Resort Langkawi, Meritz Hotel, Miri Kuala Lumpur Carlton Hotel Singapore Traders Hotel Singapore Kedah MiCasa All Suite Hotel Sunway Resort Hotels & Spa, Changi Village Hotel W Singapore, Sentosa Cove SPAS (SINGAPORE) Fraser Place Kuala Lumpur Mid Valley Exhibition Centre, Selangor Concorde Hotel Singapore Singapore Amrita Spa at Swissotel The Furama Bukit Bintang Kuala Lumpur Sutera Harbour Resort Kota Conrad Centennial Singapore Wanderlust Hotel Stamford G Hotel Penang MINES Wellness Hotel Kinabalu, Sabah Crockfords Tower Singapore Wangz Hotel Aramsa Spa, Singapore Genting Grand Miri Marriott Resort & Spa, Swiss-Garden Beach Resort Dorsett Singapore York Hotel Singapore Aviva Spa at Aranda Country Georgetown City Hotel, Penang Sarawak Damai Laut Equarius Hotel Singapore Club Grand Bluewave Hotel Shah Nexus Resort & Spa Karambunai, Swiss-Garden Hotel Fairmont Singapore SPAS (MALAYSIA) Ayuthaya – The Royal Thai Spa Alam, Selangor Sabah Kuala Lumpur Festive Hotel – Resorts World Andana Spa Kuala Lumpur @ Gallery Hotel Singapore Grand Borneo Hotel, Kota Novotel 1Borneo Kota Kinabalu, Symphony Suites, Ipoh at Sentosa Angsana Spa Kuala Lumpur Banyan Tree Spa Kinabalu Sabah Tanjong Jara Resort, Terengganu Four Seasons Hotel Singapore Be Urban Wellness Earth Sanctuary Day Spa

16 we’re here

Essence Vale Aroma Spa Naughty Nuri’s @ Desa Sri Indochine Restaurant Club Street Royal Embassy of Saudi Arabia Damai Laut Golf & Country Farmosa Holiday Tours Estheva Spa Hartamas JAAN at Swissotel the Stamford Royal Thai Embassy Club, Perak Nam Ho Travel Service Helio Asia Spa Neo Tamarind By Samadhi L’Atelier de Joël Robuchon at The Italian Trade Commission Darul Aman Golf & Country Seiki Travel Lagunita Spa Noble House Restaurant Kuala Resorts World Sentosa The Royal Norwegian Embassy Club, Kedah Shengyan Tours & Travel Mayoory Ayurvedic Spa, Lumpur Lantern @ Fullerton Bay Hotel Glenmarie Golf & Country Club, ZUJI Travel Singapore Noble Mansion Petaling Jaya Singapore EMBASSIES IN SINGAPORE Selangor Rustic Nirvana Singapore Nobu Restaurant, KLCC Le Papillon Australian High Commission Horizon Hills Golf & Country Club AIRLINE OFFICES IN MALAYSIA Spa Botanic at Sentosa Resort One Seafood @ Bukit Bintang Lei Garden Restaurant Chijmes Chinese Embassy Kelab Golf Perkhidmatan Awam, Air France & Spa Oriental Pavilion Restaurant Les Amis, Singapore Embassy of Argentina Kuala Lumpur Air India Spa Valley Petaling Jaya Majestic Restaurant & Bar Embassy of Austria Kota Permai Golf & Country Club, Air Mauritius Spa Villas – Resorts World at Pak Loh Chiu Chow Restaurant Marina at Keppel Bay Embassy of Belgium Selangor Air New Zealand Sentosa Passage Thru’ India Kuala NOX - Dine in the Dark Embassy of Cambodia Kuala Lumpur Golf & Country All Nippon Airways St Gregory Spa at Marina Lumpur One on the Bund Embassy of France Club Berjaya Air Mandarin Pegaga Restaurant, Kuala Original Sin Embassy of Germany Mercure Johor Palm Resort British Airways The Asian Spa at Fullerton Hotel Lumpur OSO Ristorante Embassy of Indonesia & Golf Cathay Pacific Airway The Aspara Spa at Goodwood Pietro Ristorante Italiano Osteria Mozza Embassy of Italy Pulai Springs Golf & Country China Airlines Park Hotel Ploy Damansara Paddy Hills Embassy of Japan Club, Johor Emirates The Oriental Spa at Mandarin Ploy Publika Paradise Pavilion Embassy of Lao PDR Royal Selangor Golf Club, Kuala Firefly Oriental Singapore Prego @ The Westin KL PerBacco Italian Restaurant & Bar Embassy of Myanmar Lumpur KLM Royal Dutch Airlines The Spa @ Aranda, Singapore Prime Steak Restaurant, Kuala Pierside Kitchen & Bar Embassy of Spain Saujana Golf & Country Club, Lufthansa Malaysia The Tamarind Spa Lumpur Punjab Grill by Jiggs Kalra Embassy of Thailand Selangor Malaysia Airlines Wayan Retreat Balinese Spa, QEII The Venue Rang Mahal Embassy of The Philippines Sultan Abdul Aziz Shah Golf Myanmar Airways International Singapore Renoma Café Gallery Relish Burger @ Cluny Court Embassy of the Socialist Republic Club, Selangor Philippine Airlines Royal China Bukit Bintang by Restaurant Andre, Singapore of Vietnam Sutera Harbour Golf & Country Qantas RESTAURANTS (MALAYSIA) Tai Thong Restaurant Madame Butterfly Embassy of United Arab Emirates Club, Sabah Royal Brunei Airlines Al-Amar Lebanese Cuisine Sagar Restaurant Hotel Istana Ristorante Amarone High Commission of Brunei Tanjong Puteri Golf Resort, Johor Singapore Airlines Kuala Lumpur Shook! Restaurant Saint Pierre Darussalam Tasik Puteri Golf & Country Club, Swissair Amadeus Bistro & Wine Bar Sid’s Pub-Plaza Damansara Salt Grill & Sky Bar by Luke High Commission of Canada Selangor Thai International Atmosphere 360 SOHO Country House Mangan High Commission of India The Mines Resort & Golf Club Belanga Café, Mid Valley SOHO Free House, Penang Savanh Bistro & Lounge High Commission of New Tropicana Golf & Country Club, AIRLINE OFFICES IN SINGAPORE Bianco Kuala Lumpur SOHO Gastro Pub Senso Ristorante & Bar Zealand Selangor Air France Bijan Bar & Restaurant Soju Auto City, Penang Serenity Spanish Bar & Saudi Arabia Embassy Air India Kuala Lumpur Soju Kuala Lumpur Restaurant Taipei Representative Office GOLF & COUNTRY CLUBS Air Mauritius Bijou Kuala Lumpur Soju Penang Shinji by Kanesaka - Raffles Hotel U.S. Embassy (SINGAPORE) All Nippon Airways Celestial Court, Kuala Lumpur Soju Sunway Si Chuan Dou Hua Restaurant Jurong Country ClubKeppel Asiana Airlines Chilli Padi Restaurant SOULed Out Kuala Lumpur Sky Dining @ Singapore Flyer HOSPITALITY SCHOOLS Country Club Bangkok Airways Chin’s Stylish Chinese Cuisine, Spring Garden KLCC by Tai Thong Sky on 57 @ Marina Bay Sands (MALAYSIA) Laguna National Golf & Country British Airways Penang Spring Garden Melaka by Tai Taste Paradise Ascot Academy Club Cathay Pacific Airways ChinaHouse, Penang Thong Tawandang Microbrewery @ Berjaya Higher Education Marina Bay Golf Course Continental Airlines Cilantro Restaurant, Spring Garden Tropicana by Dempsey Sdn Bhd Orchid Country Club Emirates Kuala Lumpur Tai Thong The Cliff Restaurant Cilantro Culinary Academy Raffles Country Club Garuda Indonesia Crystal Jade Restaurant @ Sushi Hinata, Kuala Lumpur The Rabbit Stash HELP College of Art & Technology Safra Resort & Country Club Gulf Air The Gardens Sutraa by the Olive Tree Group The Song of India INTI International University & Seletar Country Club Indian Airlines Dining In The Dark KL Tamarind Hill Kuala Lumpur Tóng Lè Private Dining College Sentosa Golf Club Japan Air Lines Dragon-I Restaurant Tamarind Springs By Samadhi TungLok Signatures KDU University College Singapore Island Country Club KLM Royal Dutch Airlines Kuala Lumpur Temptation by the Olive Tree TWG Tea Salon & Boutique Tunku Abdul Rahman University Tanah Merah Country Club Korean Air Lines El Cerdo Kuala Lumpur Group Waku Ghin at Marina Bay Sands, College Warren Golf & Country Club Kuwait Airways El Meson Spanish Restaurant, That Little Wine Bar, Penang Singapore Kuala Lumpur Metropolitan Myanmar Airways International Kuala Lumpur The Beer Factory (Setiawalk) Ying Yang Rooftop Bar University College (KLMUC) BANK LOUNGES (MALAYSIA) Nippon Cargo Airlines Enak Kuala Lumpur The Beer Factory (Sunway Giza) Limkokwing University Alliance Bank Privilege Banking Pakistan International Airlines Estilo The Bierhaus (Taman Johor Jaya) EMBASSIES IN MALAYSIA Lincoln University College CIMB Private Banking Royal Brunei Airlines Eu Yan Sang’s Zun Kitchenette The Bierhaus (Taman Sentosa) Australian Trade Commission Nilai School of Hospitality & Hong Leong Priority Banking Royal Jordanian Front Page Sports Bar & Grill The Geographer Adventure British High Commission Tourism HSBC Premier SAS Singapore Fuego Troika Sky Dining Restaurant and Bar, Puchong Canadian High Commission Olympia College (Malaysia) KFH Priority Banking Saudi Arabian Airlines FUKUYA Authentic Japanese The Ming Room Restaurant Embassy of Belgium RANACO Education And Training Maybank Private Banking Sempati Air Cuisine Kuala Lumpur Embassy of Brazil Institute (RETI) OCBC Premier Banking Singapore Airlines Geographic Adventure The Olive Tree by the Olive Tree Embassy of Chile SEGI University Public Bank Red Carpet Banking South African Airways Restaurant Bar Club – Group Embassy of Denmark Sunway University College RHB Bank Premier Banking Sri Lankan Airlines Menjalara The Pool, Kuala Lumpur Embassy of France Taylor’s University College Standard Chartered Priority Bank Thai International Airways Iberico Kitchen, Petaling Jaya The Roof, Petaling Jaya, Selangor Embassy of Ireland UCSI University The Bank of Nova Scotia Berhad Vietnam Airlines Imperial China by Tai Thong The Ship Kuala Lumpur Embassy of Japan YTL International College of (Scotiabank) Imperial City by Tai Thong THIRTY8 Restaurant, Bar & Embassy of Mexico Hotel Management UOB Private Banking AIRPORT/AIRLINE & OTHER Imperial Garden by Tai Thong Lounge, KL Embassy of Peru HOSPITALITY SCHOOLS LOUNGES Indonesian Corner Fast Food, Vanity Mansion Kuala Lumpur Embassy of Romania (SINGAPORE) Bank Lounges (Singapore) Cathay Pacific Lounge, KLIA Johor Vansh Kuala Lumpur Embassy of Spain At-Sunrice GlobalChef Academy ANZ Signature Priority Banking Dynasty Lounge, KLIA Indulgence Restaurant & Living, Vintry Cellars, Petaling Jaya Embassy of Sweden Dimensions International College DBS Asia Golden Lounge Domestic KLIA Ipoh, Perak Xenri Japanese Restaurant @ Embassy of the Federal Republic Raffles Campus ICICI Bank Golden Lounge Kota Kinabalu, Kame Sushi Wisma Elken of Germany Raffles Hospitality School Malaysia Kechara Oasis New Age YUZU Japanese Restaurant @ Embassy of the People’s Republic SHATEC Institutes TRAVEL AGENTS (MALAYSIA) Golden Lounge Kuching, Vegetarian Cuisine, The Gardens of China Singapore Culinary Institute AF Travel Malaysia Petaling Jaya Embassy of the Republic of Temasek Culinary Academy Bestour & Travel Golden Lounge London, UK KURA, Petaling Jaya RESTAURANTS (SINGAPORE) Indonesia The Tourism Academy @ Sentosa De Mawardah Travel & Tours Golden Lounge Melbourne, La Risata Kuala Lumpur 1-Altitude Embassy of the Republic of Italy William Angliss Institute Discovery Overland Holiday Australia M Marini Caffè Au Petit Salut Embassy of the Republic of Korea Singapore Dream Destination Travel & Tours Golden Lounge Penang, Malaysia Mama San Kuala Lumpur Caffe B Embassy of the Republic of the GSI Travel Golden Lounge Perth, Australia Mandi-Mandi By Samadhi Capricci Italian Restaurant Philippines GOLF & COUNTRY CLUBS Holiday Tours & Travel Golden Lounge Regional, KLIA Marini’s on 57 CÉ LA VI Singapore Embassy of the Socialist Republic (MALAYSIA) Malaysian Harmony Tour & Travel Golden Lounge Satellite KLIA MOVIDA – C180, Cheras Selatan Chinois of Vietnam Awana Genting Highlands Golf & Mayflower Acme Tours Golden Lounge Singapore MOVIDA – Changkat Bukit Choupinette Embassy of the Union of Country Resort Pacific World Destination East Golden Lounge Sydney, Australia Bintang Club Chinois Myanmar Berjaya Hills Golf & Country Club Sedunia Travel Services Kris Flyer Gold Lounge, MOVIDA – Hatten Square, Coriander Leaf Embassy of the United States Bukit Beruntung Golf & Country Udara Travel & Tour Singapore Changi Airport Melaka Crystal Jade Golden Palace of America Club, Selangor Worldspan Travel Plaza Premium Lounge, LCCT MOVIDA – IOI Boulevard, (Paragon) French Embassy Bukit Jalil Golf & Country Resort, Silver Kris Lounge, KLIA Puchong Dolce Vita at Mandarin Oriental High Commission of Brunei Selangor TRAVEL AGENTS (SINGAPORE) Silver Kris Lounge, Singapore MOVIDA – Scott Garden, Jalan Forbidden City restaurant Darussalam Cinta Sayang Golf & Country Air Sino-Euro Associates Travel Changi Airport Klang Lama and bar High Commission of the Republic Resort, Kedah American Lloyd Travel Services MOVIDA – Sunway Giza, Fratini La Trattoria of Singapore Clearwater Sanctuary Golf Chan Brothers ONBOARD Petaling Jaya Garibaldi Italian Restaurant & Bar Indian High Commission Resort, Perak City 99 Asia Travel First Class and Business Class Mulligan’s Pub & Bistro Iggy’s at the Hilton Hotel New Zealand High Commission Dalit Bay Golf & Country Club, Commonwealth Travel Service Flights on Malaysia Airlines Il Lido, Sentosa Golf Club Royal Danish Embassy Sarawak Corporation

2017 Issue • Volume 1 17 Travel, Golf & Spa Food & Entertainment Hospitality & Events

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Cross-cultural Cuisine Please specify ______Following the success of well-known and luxelistings swing award-winning Vertigo, the first rooftop dining experience of its kind in Asia Pacific, Banyan Tree Bangkok continues its journey to create memorable and unique sky high experiences with the opening of another outstanding venue, Vertigo Too. This new Boutique Hotel Opens in Siem Reap Siem Reap’s latest boutique hotel is the Sakmut Boutique outlet takes patrons to a new altitude and Hotel located in a quiet residential district halfway attitude. Located on the 60th floor of Banyan between the airport and the ever-busy town centre. The Tree Bangkok, the sky-high indoor space three-storey hotel is a luxurious 56 rooms and suites sancTuary, swamps and swales captivates and engages all senses to give where did you get this magazine from? property set in lush tropical gardens that is perfect for Bunbury is three hour’s south of Perth at the patrons a cloud-nine experience. The arched gateway to Margaret River and Geographe couples, families and honeymooners as well as a setting ceiling is covered in a canopy of lights, wine regions. Located on a former swamp, for weddings, small meetings and intimate events. It is mimicking a starry night and the culinary the lush Sanctuary Golf Resort covers 56ha ideally located just ten minutes drive from Siem Reap creations at Vertigo Too are inspired by of undulating fairways and manicured greens Airport. with challenging water and sand hazards. different continents, befitting its concept of All the hotel rooms feature contemporary design Designed by Michael Coate, 12 of the 18 cross-cultural cuisine. Mixologists work into and colours of the sea (sakmut is a reference to the holes feature water hazards which support the evening to add to another great night on waterbirds. www.sanctuaryresort.com.au sea which is important in Khmer life through tales of Exhibitions Major Restaurants Bangkok. www.banyantree.com o o ‘churning of the sea’ in the Hindu classic, the Ramayana). Complimentary room amenities include: all-day à la carte As Smooth as Silk at Silkwood breakfast with sparkling wine, wi-fi, fruit basket, drinking Pemberton in the Southern Forests region of Western water, coffee and tea making facilities, climate control Australia is linked to forestry but the rapidly evolving air-conditioning, multi-adaptors, work bench, flatscreen Embassies Hotels/Resorts/Clubs/Spas wine industry is making its mark. Wineries such as television with numerous cable channels, in-room safe, o o Silkwood combine fine wines and creative food to IDD telephone, king-sized or twin beds, hairdryer and prepared by the Executive Chef for patrons of the hotel’s provide a complete dining and cellardoor experience robes plus slippers. Many bathrooms feature an intimate Infinity Spa. Guests can relax in the saltwater pool, Thailand’s mounTainous home centred on the winery that overlooks carefully manicured couples’ bath and adjustable rainforest shower heads. work out in the gym or be pampered in the resort’s spa. To Golf gardens and a tranquil lake. Select from dishes such as Guests staying in one of the hotel’s suite rooms enjoy L’ Infinity Spa is luxuriously integrated into Kao Yai in the cool mountains northeast scallops and salmon, lamb culets with cumin couscous Occitane amenities and access to the Upstairs @ Siem the natural surroundings and offers a wide range F&B Outlets/Nightspots Hospitality-related Associations of Bangkok is home to half a dozen golf and, prawns with heirloom tomatoes and avocado. A fine Reap Lounge. of spa, relaxation and beauty treatments. The fully- o o courses with the 18-hole Khao Yai Golf selection of Silkwood wines made from Pinot Noir, Shiraz, Guests can dine on authentic Khmer cuisine in the equipped Fitness Centre is located above the Infinity Spa Club surrounded by rolling limestone hills. Riesling, Sauvignon Blanc and Chardonnay are available Candi Restaurant or relax in the Upstairs @ Siem Reap and features multi-station units, weights and computer- Once branded Mission Hills and designed by Sky Lounge with its chic chill out ambiance. A healthy controlled cardiovascular treadmills and bikes. Arnold Palmer some 20 years ago, golfers are to complement the food served. assured of a high standard on this undulating www.silkwoodwines.com.au choice of low calorie spa cuisine and beverages has been www.sakmutboutiquehotel.com course. www.khaoyaigolfclub.com o Others, please specify ______Innovative Wills Domain New Rock Inspired Rooms in Margaret River, home to the Margaret River Gourmet Penang Escape (17th-19th November 2017), has many Hard Rock Hotel Penang has recently fine restaurants that participate in the festivities. completed a full room refurbishment Views over the winery at Wills Domain take in the and welcomes guests with a grapevines for which the region is famous. Visitors revitalised look and inspired facilities. Bunkers and Brunello in Tuscan can sip the estate’s fine wines, admire eclectic New carpet has been laid and all counTryside art forms in the gallery and savour the delights rooms have been refurbished with of the restaurant here. While the menu changes With hills carpeted in vineyards, fortress- refreshed interiors and features. Cool topped peaks, UNESCO World Heritage regularly patrons can expect dishes such as local grey and purple shades dominated TERMS & CONDITIONS protected villages, fabulous food and, of asparagus, stracciatella, almond and cured duck egg and a purple illuminated wall adds course, the acclaimed Brunello di Montalcino paired with Wills Domain Single Vineyard Semillon a fun vibe to each room. Rooms wines, Tuscany is a dream come true for Margaret River and a dessert of chocolate, davidson now have a new workspace, BOSE golfers. The 18-hole Castilgion del Bosco plum and eucalyptus. www.willsdomain.com.au Sound System and 50” LED flatscreen course is a member’s course and Italy’s only television with complimentary • All paid subscriptions are non-refundable. Proof of postal is not proof of receipt. private golf course however, guests staying at the adjoining Rosewood property can play on-demand movies. New rock here. www.castigliondelbosco.com memorabilia has also been acquired 2017 Issue • Volume 1 31 and installed while outlets have been remodelled and, in some cases, • The Publisher does not bear responsibility for lost copies in the event of any changes in rebranded. www.hplhotels.com

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SUBSCRIPTION RATES (EXCLUDING POSTAGE) is time for HAPA to recognise mentors for future entrepreneurs; they are the 3 Issues and celebrate the achievements ones who have fought through hard times and o Malaysia o RM 60 of extraordinary people in the stuck to their dreams. o Singapore & Brunei o S$ 27 o Asia Pacific (except Hawaii) o USD 24 hospitality industry. They are the We also have a category for new-comers; o Europe & Middle East o USD 24 passionate and resilient individuals who have those who love entrepreneurship and have o Other Countries o USD 24 transformed their dreams from vision to reality. a true entrepreneurial spirit and mindset. In addition, they are the outstanding and While the new will be recognised, the long POSTAGE RATES / HANDLING FEES (COMPULSORY) emerging entrepreneurs who have pushed the and established entrepreneurs will also be 3 Issues boundaries to excel in the business world of given recognition for their passion, drive, o Malaysia o RM 18 hospitality. We believe they are the ones with sustainability and resilient spirit. o Singapore & Brunei o S$ 30 entrepreneurial soul. This is the first time that hospitality o Asia Pacific (except Hawaii) o USD 25 The HAPA Awards Programme was created entrepreneurs are recognised with their own o Europe & Middle East o USD 42 in 2002 with the principal objective of award series – a platform for recognition, o Other Countries o USD 54 giving due recognition to inspiration and motivation. SUBSCRIPTION APPLICATION outstanding establishments This prestigious award and individuals in the series will certainly Name : ______Gender : ______hospitality industry for their make a difference to the Occupation : ______passion, dedication and hospitality industry as it Company : ______commitment in achieving will encourage and inspire Mailing Address : ______hospitality excellence. HAPA future entrepreneurs to ______stands unrivalled today as stay true to their dreams City : ______State : ______Redefining the Food and Beverage landscape by an awards programme that and vision. Postcode : ______Country : ______providing a visionary platform for entrepreneurs and not only recognises stellar The grand finale to the Tel : ______Fax : ______services but also works to unearth new talent HAPA Entrepreneur Awards 2018-2019 Series building a sustainable ecosystem for the industry Email : ______and establishments as well as lauding the will be an exclusive Awards Presentation Gala unsung heroes who walk the extra distance. Dinner hosted in one of the participating what other magazines are you currently subscribing to? expose WAP is proud to announce the launch of Malaysian states. As with all HAPA series, WAP

Cross-cultural Cuisine Please specify ______Following the success of well-known and luxelistings a new HAPA series – the HAPA Entrepreneur will be aiding a chosen charity through funds swing award-winning Vertigo, the first rooftop dining experience of its kind in Asia Pacific, Banyan Tree Bangkok continues its journey to create memorable and unique sky high experiences with the opening of another outstanding venue, Vertigo Too. This new Boutique Hotel Opens in Siem Reap Siem Reap’s latest boutique hotel is the Sakmut Boutique Awards 2018-2019. This new series will raised at the Awards Presentation Gala Dinner. outlet takes patrons to a new altitude and Hotel located in a quiet residential district halfway attitude. Located on the 60th floor of Banyan between the airport and the ever-busy town centre. The Tree Bangkok, the sky-high indoor space three-storey hotel is a luxurious 56 rooms and suites sancTuary, swamps and swales captivates and engages all senses to give where did you get this magazine from? property set in lush tropical gardens that is perfect for Bunbury is three hour’s south of Perth at the patrons a cloud-nine experience. The arched gateway to Margaret River and Geographe couples, families and honeymooners as well as a setting ceiling is covered in a canopy of lights, wine regions. Located on a former swamp, for weddings, small meetings and intimate events. It is mimicking a starry night and the culinary recognise the well-deserving hospitality A Malaysian charity will be chosen for this the lush Sanctuary Golf Resort covers 56ha ideally located just ten minutes drive from Siem Reap creations at Vertigo Too are inspired by of undulating fairways and manicured greens Airport. with challenging water and sand hazards. different continents, befitting its concept of All the hotel rooms feature contemporary design Designed by Michael Coate, 12 of the 18 cross-cultural cuisine. Mixologists work into and colours of the sea (sakmut is a reference to the holes feature water hazards which support the evening to add to another great night on waterbirds. www.sanctuaryresort.com.au sea which is important in Khmer life through tales of Exhibitions Major Restaurants Bangkok. www.banyantree.com o o ‘churning of the sea’ in the Hindu classic, the Ramayana). entrepreneurs who have left footprints in the series. The HAPA Entrepreneur Awards 2018- Complimentary room amenities include: all-day à la carte As Smooth as Silk at Silkwood breakfast with sparkling wine, wi-fi, fruit basket, drinking Pemberton in the Southern Forests region of Western water, coffee and tea making facilities, climate control Australia is linked to forestry but the rapidly evolving air-conditioning, multi-adaptors, work bench, flatscreen Embassies Hotels/Resorts/Clubs/Spas wine industry is making its mark. Wineries such as television with numerous cable channels, in-room safe, o o Silkwood combine fine wines and creative food to IDD telephone, king-sized or twin beds, hairdryer and prepared by the Executive Chef for patrons of the hotel’s provide a complete dining and cellardoor experience robes plus slippers. Many bathrooms feature an intimate Infinity Spa. Guests can relax in the saltwater pool, industry. They are the ones with exemplary 2019 Series is now open for sponsorship. For Thailand’s mounTainous home centred on the winery that overlooks carefully manicured couples’ bath and adjustable rainforest shower heads. work out in the gym or be pampered in the resort’s spa. To Golf gardens and a tranquil lake. Select from dishes such as Guests staying in one of the hotel’s suite rooms enjoy L’ Infinity Spa is luxuriously integrated into Kao Yai in the cool mountains northeast scallops and salmon, lamb culets with cumin couscous Occitane amenities and access to the Upstairs @ Siem the natural surroundings and offers a wide range F&B Outlets/Nightspots Hospitality-related Associations of Bangkok is home to half a dozen golf and, prawns with heirloom tomatoes and avocado. A fine Reap Lounge. of spa, relaxation and beauty treatments. The fully- o o courses with the 18-hole Khao Yai Golf selection of Silkwood wines made from Pinot Noir, Shiraz, Guests can dine on authentic Khmer cuisine in the equipped Fitness Centre is located above the Infinity Spa Club surrounded by rolling limestone hills. Riesling, Sauvignon Blanc and Chardonnay are available Candi Restaurant or relax in the Upstairs @ Siem Reap and features multi-station units, weights and computer- Once branded Mission Hills and designed by leadership skills and who inspire future more details, please contact WAP at +60 3 Sky Lounge with its chic chill out ambiance. A healthy controlled cardiovascular treadmills and bikes. Arnold Palmer some 20 years ago, golfers are to complement the food served. assured of a high standard on this undulating www.silkwoodwines.com.au choice of low calorie spa cuisine and beverages has been www.sakmutboutiquehotel.com course. www.khaoyaigolfclub.com o Others, please specify ______Innovative Wills Domain New Rock Inspired Rooms in Margaret River, home to the Margaret River Gourmet Penang Escape (17th-19th November 2017), has many Hard Rock Hotel Penang has recently generations; they are the role models and 7954 -1911 fine restaurants that participate in the festivities. completed a full room refurbishment Views over the winery at Wills Domain take in the and welcomes guests with a grapevines for which the region is famous. Visitors revitalised look and inspired facilities. Bunkers and Brunello in Tuscan can sip the estate’s fine wines, admire eclectic New carpet has been laid and all counTryside art forms in the gallery and savour the delights rooms have been refurbished with of the restaurant here. While the menu changes With hills carpeted in vineyards, fortress- refreshed interiors and features. Cool topped peaks, UNESCO World Heritage regularly patrons can expect dishes such as local grey and purple shades dominated TERMS & CONDITIONS protected villages, fabulous food and, of asparagus, stracciatella, almond and cured duck egg and a purple illuminated wall adds course, the acclaimed Brunello di Montalcino paired with Wills Domain Single Vineyard Semillon a fun vibe to each room. Rooms wines, Tuscany is a dream come true for Margaret River and a dessert of chocolate, davidson now have a new workspace, BOSE golfers. The 18-hole Castilgion del Bosco plum and eucalyptus. www.willsdomain.com.au Sound System and 50” LED flatscreen course is a member’s course and Italy’s only television with complimentary • All paid subscriptions are non-refundable. Proof of postal is not proof of receipt. private golf course however, guests staying at the adjoining Rosewood property can play on-demand movies. New rock here. www.castigliondelbosco.com memorabilia has also been acquired 2017 Issue • Volume 1 31 and installed while outlets have been remodelled and, in some cases, • The Publisher does not bear responsibility for lost copies in the event of any changes in rebranded. www.hplhotels.com

hospitality asia ~ 2017 Issue Volume 1 mailing address. Minimum subscription term is 3 issues. C M Y K

26 2017 Issue • Volume 1 67

hospitality asia ~ 2017 Issue Volume 1 C M Y K hospitality asia ~ 2017 Issue Volume 1 hospitality asia ~ 2017 Issue Volume 1 C M Y K Malaysia: Please make cheque payment in favour of wAP INtl sdN bhd. 3 Jalan 14/28, Section 14, 46100 Petaling Jaya, Selangor, Malaysia. +603 7954 1911 Singapore: Please make cheque payment in favour of wAP sINGAPore. wAP INtl sdN bhd. 3 Jalan 14/28, Section 14, 46100 Petaling Jaya, Selangor Darul Ehsan, Malaysia. 10 Anson Road, #10-06 International Plaza, Singapore 079903. +65 9067 4090 Tel: +603 7954 1911 Fax: +603 7954 3911 E-mail: [email protected] Other Countries: Please make payment via Telegraphic Transfer in favour of wAP INtl sdN bhd. www.hospitalityasia.asia www.hapa.asia For bank details, kindly contact +603 7954 1911 or email [email protected] 2017 Issue • Volume 1 19

hospitality asia ~ 2017 Issue Volume 1 Page 18 C M Y K the verdict

Resort Life In Phuket

Phuket is Thailand’s best known resort island that is just a short flight from the capital Bangkok as well as several other regional capitals, making it a popular Thai island retreat. Long-haul travellers from all around the globe also love Phuket’s magical allure of sunshine, relaxed pace and variety of holiday activities.

Peaceful Panwa Resort Life at Pullman Arcadia The 75-room Panwa Boutique Beach Resort Phuket is The Pullman Phuket Arcadia Resort is on a headland situated on the quieter eastern side of Phuket facing overlooking the near-deserted Naithon Beach. This Chalong Bay. Shallow waters, a pool and a tree-lined, expansive and undulating resort has deluxe rooms near semi-private beachfront are near-deserted and a peaceful public areas and ocean villas extending up the rocky alternative to the busier west coast. With its absolute headland. Dhatri Spa is recommended for Thai massages, beachfront, the property is safe for children as they specialised aromatherapies, jasmine and oatmeal scrubs don’t have to venture across roads to access the beach. and aloe vera wraps. Vero the Italian Trattoria and Wine Bar Connecting rooms are available for travelling families. delivers dishes from wood-fired pizzas to pasta and creative Comfortable facilities and helpful service makes it ideal for dishes like slow-cooked rabbit. Accor has a members’ families and for those who want to enjoy some peace and programme called Le Club AccorHotels through its My quiet along the tree-shaded, shallow waters of the bay. Resorts programme which offers extra benefits. www.panwaboutiquebeachresort.com www.pullmanhotels.com

VERDICT VERDICT This boutique property offers personalised service, Thai Its isolated location on the island’s northwest is a plus for décor in the rooms and public areas and superb Thai food those seeking a tranquil location and the ocean villas are served in Baan Thai Restaurant or by the beach. the accommodation pick.

20 the verdict

Pullman Phuket Panwa Beach Outrigger Impressively Dewa Villas and Apartments Resort Integrated Dewa Phuket Resort is located on Spacious is an understatement The Outrigger Laguna Phuket Beach Nai Yang Beach around a headland for the pool villas at this resort Resort is located in the integrated from the Pullman Arcadia. It’s just in southern Phuket as they’re big Laguna Phuket Resort. The 255- minutes from the airport and one of enough for a family. As the resort key resort is geared to families and few resorts near the beach. Dewa faces eastward it’s the sunrise that’s features a free-form pool, waterslide, successfully offers accommodate memorable here. Apart from the kids’ club and activities like water for families and intimate couples. private villa pools there are three polo and calisthenics. Modern Thai Couples are attracted to private villas pools and a waterslide. Relax in design dominates in rooms with near the beach while families enjoy the Spa by Pullman featuring Thai balconies facing the sea or lagoon. the spacious one or two bedroom and Swedish treatments and enjoy Rooms are unique for their sunken residences with self-catering facilities. activities like yoga, meditation, bath/shower and window alcove There are two pools as well as volleyball and kayaking. Dine in Azur which doubles as an extra bed for individual villa plunge pools. A spa Restaurant and Aqua Restaurant two children. While Locavore is where provides soothing treatments and a with panoramic Andaman Sea views. most eat, the Moroccan, Lebanese professional-managed Kid’s Room. With its white sandy beach, luxurious and Mediterranean dishes at Metzo’s Dewa serves competitively-priced accommodation and delicious aren’t to be missed. Premium guests Thai cuisine and Western comfort seafood it’s easy to see why the get access to the club lounge. food served around the poolside at Pullman is popular. www.outrigger.com. The Terrace Grill. www.pullmanhotels.com www.dewaphuketresort.com VERDICT VERDICT Breezy modern Thai ambience and VERDICT This 211-room resort is big enough to décor combine with active lifestyle Dewa has just 34 pool villas and 62 provide extensive facilities but small facilities to make the Outrigger a residences so it never feels crowded. enough for its staff to get to know convenient family holiday with all guests and cater to their needs. bases covered.

2017 Issue • Volume 1 21 globetrotter

Banyan Tree, Koh Samui Andaz, Maui Seaviews here over the sprawling hillside resort and Hawaii is most people’s dream destination and the 300- private horseshoe beach are spectacular. Accommodation room Andaz is backed by the Hyatt brand and a superb is in spacious villas with their own plunge pool and deck beachfront location on the island of Maui. There are ten furniture. This is the place to check in, chill out and order private villas for those who need extra space but everyone room service. Resorts don’t come much better with a gets to enjoy the best of a location near a national park, tranquil beachfront, sprawling setting, impeccable service passive watersports and four refreshing pools. and complete seclusion. www.maui.andaz.hyatt.com www.banyantree.com

Le Serono, the Caribbean This island sanctuary is located on a private beachfront on St. Barts in the Caribbean. It features just 36 suites and three, four-bedroom villas and is one of the most stylish resorts in the whole region where guests can enjoy laidback luxury. www.serenohotels.com

Island Retreats

Southern Ocean Lodge, Kangaroo Island There are thousands of islands in the world to seek out Considered Australia’s first luxury lodge, nothing is left to chance at Southern Ocean Lodge just off Adelaide. on your next holiday – Indonesia alone has 7,000! While Panoramic windows from the reception, complimentary bar and restaurant overlook heath-like vegetation and the it’s natural to enjoy a beach holidays on most islands, Southern Ocean. There’s nothing except the wild waters of the Southern Ocean between here and Antarctica not all retreats are located along the beach with islands thousands of kilometres southwards. Its remote and windswept coastline especially appeals to nature lovers. such as Sri Lanka having places to escape to in the cool www.southernoceanlodge.com.au mountain air as well as along its beaches. Take time out to enjoy one of the following island retreats.

22 globetrotter

Pullman Sanya, Hainan Island The Pullman Sanya Yalong Bay Resort and Spa is just 30-minute’s drive from the booming resort city of Sanya. The spacious villas here are the height of luxury where guests can relax in their own private plunge pool or be Saffire Freycinet, Tasmania immersed in dreamy spa treatments in the resort’s spa. Saffire Freycinet overlooks Coles Bay plus the Hazards and Golfers can play on the adjoining Yalong Bay Golf Club. is recognised as one of Australia’s most luxurious lodges www.pullmanhotels.com which has been designed to fit into its natural surroundings. It caters to a limited number of guests who enjoy full board accommodation with access to dining in restaurants that proudly serve premium local produce and wines. www.saffire-freycinet.com.au

Temple Tree Resort, Langkawi Temple Tree Resort Langkawi complements the adjoining and co-owned Bon Ton Resort. It is distinctive, personalised and luxurious and guests get to stay in refurbished antique houses that have been relocated from a variety of Malaysian locations. The houses within Temple Tree are from urban locations and have been repainted and restored. www.templetree.com.my

2017 Issue • Volume 1 23 winding down

Only at Aman Amanoi, an exclusive retreat in Vietnam, has unveiled two Spa Houses, the first of their kind for Aman. The brand’s meditative outpost hugs rolling hills and overlooks picturesque Vinh Hy Bay in Núi Chúa National Park. The unveiling of the Spa Houses marks a milestone for Amanoi and complements the recent launch of Aman Wellness, which saw the dual introduction of Group Wellness Retreats and Individual Immersions across the collection in 2016. Amannoi’s two Spa Houses offer utmost privacy, with one, Thuy Lien Spa House (meaning Lotus Spa House in Vietnamese) featuring tranquil and views of the lake and the other, An Son Spa House (Peaceful Mountain Spa House) providing a serene vista of the national park. The outdoor infinity pool, perched on a relaxation deck, provides an ideal setting for escapism and reflection, whilst either a hammam or banya round off the thermal facilities. www.amanoi.com

Turkish Delights at Chimes Chimes Spa Retreat is perched on the top of Mount Shadforth which overlooks Denmark in the Great Southern Region of Western Australia. The intimate retreat is surrounded by meticulously manicured gardens with commanding views over Pelican Bay and the Southern Ocean – the next landfall is Antarctica. Guests don’t have to travel all the way to Turkey to enjoy the Turkish spa delights offered in the hamam here in the day spa. Book a ‘De-stress Package’ and be immersed in the best therapies including access to the Turkish bath, spa and a soothing massage. Other treatments offered here include scrubs, wraps, facials and massages. This is a true country retreat with the added bonus of soothing spa treatments. www.chimes.com.au

Devarana Spa A Garden in Heaven The Devarana Spa in Bangkok’s Dusit Thani Hotel is modelled along the lines of a garden in heaven as the name suggests in Thai-Sanskrit. Here the ‘garden’ glimmers with silver and gold in a space filled with stones and gems. Guests enjoy premium spa treatments with traditional Thai service and hospitality. Enjoy the Devarana Signature Massage which combines strong pressures of Thai, Ayurveda and Shiatsu techniques with Swedish and aromatherapy influences for the ultimate soothing and pampering experience. www.devaranaspa.com

24 on the road

Proton Ertiga MPV  Malaysia’s new and first compact MPV, the six-seater Proton Ertiga offers comfort, space and economic performance with a variable rear fold down seating set-up for carrying people or luggage. It has a 1.4-litre engine capacity and a fuel consumption of 5.7 litres/100km (manual) and 6 litres/100km for the automatic. It is based upon a Suzuki MPV with two variations are on offer in the market – the Executive (manual and automatic) and the Executive Plus (automotive only). Both feature airbags, power windows, reverse sensors, front and rear fog lights and are available in four colours – brown, white, red and metal grey. www.proton-edar.com.my

Utilitarian Utility  The Chevrolet Colorado is a new line in the short pick-up range and offers a smoother and quieter ride than its predecessors. Engine sizes range from 2.5 litres up to the 2.8 litre LTZ AT which is the most powerful of the five 4 x 4 options available in the market. With so few Asian consumers actually putting these vehicles through real off-road situations, the cabin interior is as good as any sedan or SUV on the market. Features such as leather seats in the LTZ and eight-inch touch-screen entertainment are meant for those who don’t like to get the vehicle covered in dust and dirt. www.chevrolet.com.my

Mini Magic  Any time is a good time to drive a MINI but now it’s even better with the new limited edition MINI Countryman JCW Design Edition. Style, performance and design are qualities expected from MINI and this new offering is available in four different finishes of Blazing Red, Light White, Jungle Green and Starlight Blue and all with a black roof. For those who enjoy sports performance in comfort, the 212 km/hour top speed MINI offers a magical automotive experience. www.mini.my

2017 Issue • Volume 1 25 swing

Sanctuary, Swamps and Swales Bunbury is three hour’s south of Perth at the gateway to Margaret River and Geographe wine regions. Located on a former swamp, the lush Sanctuary Golf Resort covers 56ha of undulating fairways and manicured greens with challenging water and sand hazards. Designed by Michael Coate, 12 of the 18 holes feature water hazards which support waterbirds. www.sanctuaryresort.com.au

Thailand’s Mountainous Home to Golf Kao Yai in the cool mountains northeast of Bangkok is home to half a dozen golf courses with the 18-hole Khao Yai Golf Club surrounded by rolling limestone hills. Once branded Mission Hills and designed by Arnold Palmer some 20 years ago, golfers are assured of a high standard on this undulating course. www.khaoyaigolfclub.com

Bunkers and Brunello in Tuscan Countryside With hills carpeted in vineyards, fortress- topped peaks, UNESCO World Heritage protected villages, fabulous food and, of course, the acclaimed Brunello di Montalcino wines, Tuscany is a dream come true for golfers. The 18-hole Castilgion del Bosco course is a member’s course and Italy’s only private golf course however, guests staying at the adjoining Rosewood property can play here. www.castigliondelbosco.com

26 KOTA PERMAI GOLF & COUNTRY CLUB

Winner - Malaysia’s Best Golf Course R – World Golf Awards 2016 – Asian Golf Awards 2016

Winner - HAPA Golf Course of The Year Top 10 Best Golf Course in Malaysia - Exhilarating Experience – US Golf Digest 2016 – Hospitality Asia Platinum (HAPA) Regional Series Awards 2016 - 2018 Excellence Award for Best Golf Experience – Expatriate Lifestyle Awards 2016 Winner - Best Course in Malaysia – Golf Magazine Awards 2016 Top 3 Best Maintained Golf Course, Best Greens, Best Corporate Tournament Venue, Best F&B - Halfway Hut In Malaysia 1st runner up Best Course In Malaysia – ParGolf People’s Choice Awards 2016 – Asian Golf Awards 2016

Danau Permai Resort Berhad (379138-V) No.1, Jalan 31/100A, Section 31, Kota Kemuning, 40460 Shah Alam, Selangor Darul Ehsan, Malaysia Tel: +603-5122 700 Fax: +603-5122 3702 GPS Coordinate: 2.006592,101.534421 Website: www.kotapermai.com.my 2015 Email: [email protected] Facebook: Kota Permai HAPA REGIONAL 2016-2018 SERIES

HORIZON HILLS GOLF & COUNTRY CLUB

Winner - HAPA Golf Course of The Year - Exhilarating Experience Top 10 Best Golf Course in Malaysia - Hospitality Asia Platinum (HAPA) Regional Awards 2016-2018 – US Golf Digest 2016 2nd runner up - Best Course in Malaysia 5th runner up - Best Golf Course in Malaysia – Asian Golf Awards 2016 – Golf Magazine Awards 2016

Top 3 Best Overall Golf Experience in Malaysia – ParGolf People’s Choice Awards 2016

Horizon Hills Resort Berhad (769101-H) No.1, Jalan Eka, Horizon Hills, 79100 Iskandar Puteri, Jahor Darul Takzim, Malaysia Tel: +607-232 3166 Fax: +607-235 7110 GPS Coordinate: 1.452196,103.638829 2015 Website: www.hhgcc.com.my Email: [email protected] Facebook: Horizon Hills HAPA REGIONAL 2016-2018 SERIES

hospitality asia ~ 2017 Issue Volume 1 PagePage 27 27 C M Y K expose

Burger & Lobster Makes Asian Debut at Burger & Lobster specialises in freshly delivered Resorts World Genting premium 650-700g lobsters from Nova Scotia, Canada. Resorts World Genting was taken by the UK-chain Burger The burgers at Burger & Lobster are made with 100% & Lobster’s artisanal food preparation ethos specialising Australian beef served in a custom baked sesame seed in a limited menu of burgers and Nova Scotian lobsters. brioche bun topped with beef bacon, cheese, lettuce, The pared down, less-is-more menu mentality is reflected tomatoes, onions, the restaurant’s own in-house pickles in the restaurant’s design with the first in Asia at Sky and a secret sauce. The Mayfair, at 168 grams, is the Avenue featuring the chain’s stripped menu and design entry-level burger, served with chips. Lobsters are ethic. One wall of the 150-diner restaurant is decorated steamed or grilled with clarified butter or the restaurant’s with over 100 replica Nova Scotia lobster crates. famed lemon and garlic butter. Served with chips and salad, the lobsters are available in three signature styles, namely The Original, The Big Boy and Chilli Lobster. One of the most popular items at Burger & Lobster are the rolls which feature chunks of lobster prepared three different ways. www.rwgenting.com.

Gastronomic Delights at St Hugo The St Hugo wine label is well recognised by those who love (the ‘saint’ was given to the label in a European tradition their Coonawarra Cabernet Sauvignon. St Hugo Cabernet aimed at gaining divine intervention in all that the winery Sauvignon has enjoyed over 30 vintages and is considered achieved). to set the benchmark for excellence in Australian Cabernet St Hugo is the home to a range of intimate and Sauvignon. personalised wine tasting experiences in stylish Its portfolio of handcrafted powerful, excellent and surroundings. Food is an essential part of the total elegant reds has grown to now include other varieties such experience with creative dishes curated by well-known as Shiraz, Grenache and Mataro sourced from the finest Executive Chef Mark McNamara. While wines are paired to Coonawarra and Barossa fruit. Johann match the food in many restaurants, Gramp was one of the wine pioneers the St Hugo team takes the approach of the Barossa and his son Hugo was of matching food to the wine style. born in the Barossa Valley in 1895 and Menus regularly change with the today his legacy is celebrated in the season and availability of premium magnificent home of St Hugo in the produce but diners can expect a menu Barossa. such as Orlando St Helga Riesling In 2016 a milestone was paired with lime cured kingfish, St established with the opening of the Hugo Grenache Shiraz Mataro with new home for St Hugo. Discerning artichokes and, Gramps Botrytis visitors can now experience the Semillon with raspberries, curd and enterprising spirit of St Hugo Gramp citrus cake. www.sthugo.com

28 expose

Mexican in Phuket With a name like The Mexican, this outlet can’t be confused with any other food style. Located in the Container Mall at Boat Avenue Laguna Phuket this ‘pop up’ outlet serves 99 baht mojitos and tacos as well other well- known Mexican favourites of margaritas, tacos, burritos, enchiladas, nachos and Mexican beer. There’s nothing flash about the surroundings but in the true traditions of a casual restaurant in the semi-open, this is The Mexican’s real charm. Light, fresh and affordable, Mexican rules supreme here. www.chefdanielisberg.com

Garrison Restaurant The setting for Garrison Restaurant and Bar at Mount Clarence in Albany, Western Australia couldn’t be any better with views over the expansive King George Sound and Princess Royal Passage. It is these pristine waters of the Southern Ocean where much of the seafood presented in the hillside restaurant is served. Patrons can dine on cured and hay smoked salmon, Emu Point rock oysters and Scottsdale marron ceviche. Where possible most other items are sourced locally from Western Australia’s Great Southern region and Garrison is a proud supporter of Taste Great Southern (March 23 to April 9, 2017, www. tastegreatsouthern.com.au). Join Chef Colin Fassnidge’s presentation of a journey through 4 kitchens with wines by 3 Drops on April 9. www.garrision.net.au

Fine Fino in Barossa Valley FINO at Seppeltsfield in South Australia’s Barossa Valley has been described as the best place in Australia for a long lunch. Located in the historic bluestone Seppeltsfield winery dating back to 1851, Seppeltsfield is one of Australia’s oldest wineries. This destination dining experience serves produce sourced from farmers with roots firmly established in the Barossa. Seppeltsfield is renowned for its fortified wines especially its 100-year old Para Tawny (a Port-styled wine). It offers the world’s only unbroken lineage of single vintage wines spanning 130 consecutive years. Dine in the fire-side Dining Room, the enclosed garden-view Veranda, the European-styled garden Terrace and in the stunning Cellar space. Celebrity English chef Marco Pierre White who mentored Gordon Ramsey and Heston Blumenthal will host a dinner along with the Fino team during Tasting Australia on April 30, 2017. www.fino.net.au

2017 Issue • Volume 1 29 expose

DC Restaurant by Darren Chin Kuala Lumpur’s suburban Taman Tun Dr Ismail is the location of a discrete but sumptuous restaurant headed by proprietor and Chef Darren Chin. The chef’s training at Le Cordon Bleu shines through in all aspects of the dining experience from the glassware, plates, service and, superb preparation and plating of every dish. The chef takes pride in the culinary journey leaving nothing to chance. Artfully-presented dishes vary according to the availability of produce but diners can expect premium produce including pigeon, Irish oysters giant octopus and an extensive cheese trolley. An exciting wine list features mostly French but also with some more unusual wines from countries such as Austria and Lebanon. www.restaurant-dc.com

French Feast French Feast Restaurant and Bar continues where La Vie en Rose left off with owner/ chef Jean Michel Fraisse’s latest outlet along bustling Tengkat Tong Shin in downtown Kuala Lumpur. Located in a restored heritage shop lot with both indoor and outdoor dining spaces Chef Mickael Cornutrait prepares many traditional dishes like terrine, foie gras with caramelised apple, cassoulet and crème brûlée. While not entirely French, the wine list has a strong representation of wines from the country’s leading wine estates. www.frenchfeast.com.my

Blackwood Sources Wild Ingredients Owner and head chef at Blackwood, Jock Zonfrillo has cooked around the world but now calls Adelaide home. His philosophy based upon respect of seasonality and understanding of the land, shines though in all that he serves at his two outlets (Orana is located above Blackwood) on Rundle Street in Adelaide’s vibrant East End. His seasonal and ever-evolving menu is influenced by local produce especially wild and native ingredients foraged from the land. Highlighted dishes include lamb choy bau and ceviche plus desserts of semolina and mandarin cake, caramelised yoghurt and quandong (a bush food also known as bush peach) and, chocolate brownie pancakes, ice cream and salted caramel sauce.

30 expose

Cross-cultural Cuisine Following the success of well-known and award-winning Vertigo, the first rooftop dining experience of its kind in Asia Pacific, Banyan Tree Bangkok continues its journey to create memorable and unique sky high experiences with the opening of another outstanding venue, Vertigo Too. This new outlet takes patrons to a new altitude and attitude. Located on the 60th floor of Banyan Tree Bangkok, the sky-high indoor space captivates and engages all senses to give patrons a cloud-nine experience. The arched ceiling is covered in a canopy of lights, mimicking a starry night and the culinary creations at Vertigo Too are inspired by different continents, befitting its concept of cross-cultural cuisine. Mixologists work into the evening to add to another great night on Bangkok. www.banyantree.com

As Smooth as Silk at Silkwood Pemberton in the Southern Forests region of Western Australia is linked to forestry but the rapidly evolving wine industry is making its mark. Wineries such as Silkwood combine fine wines and creative food to provide a complete dining and cellardoor experience centred on the winery that overlooks carefully manicured gardens and a tranquil lake. Select from dishes such as scallops and salmon, lamb culets with cumin couscous and, prawns with heirloom tomatoes and avocado. A fine selection of Silkwood wines made from Pinot Noir, Shiraz, Riesling, Sauvignon Blanc and Chardonnay are available to complement the food served. www.silkwoodwines.com.au

Innovative Wills Domain Margaret River, home to the Margaret River Gourmet Escape (17th-19th November 2017), has many fine restaurants that participate in the festivities. Views over the winery at Wills Domain take in the grapevines for which the region is famous. Visitors can sip the estate’s fine wines, admire eclectic art forms in the gallery and savour the delights of the restaurant here. While the menu changes regularly patrons can expect dishes such as local asparagus, stracciatella, almond and cured duck egg paired with Wills Domain Single Vineyard Semillon Margaret River and a dessert of chocolate, davidson plum and eucalyptus. www.willsdomain.com.au

2017 Issue • Volume 1 31 expose

Bintang’s Chinatown at Chop Chop Bintan Lagoon Resort’s new Chop Chop Restaurant has opened with the colourful sights, sounds and scents of Chinatown. Chop Chop echoes the resort’s revitalised branding as a hip, fun and vibrant destination for all ages. Styled as Bintan’s Chinatown, the outlet serves popular North Asian street food in a decor evoking the charm and nuances of Chinatown around the world. From the signs to the lighting and fixtures, every little detail is meticulously executed to bring out the concept of dining on North Asian streets. From the loud, cheeky and funky graphic walls with oriental motifs to the hanging dim sum baskets and red lanterns surrounding the central column, the atmosphere pulsates with an energy typical of Chinatowns around the world. Chop Chop offers a menu of well-liked street food, a quintessential part of the Asian experience. Guests can enjoy steamed and fried dumplings, noodles and rice to tasty stir fries and double boiled soups. Designed by IWA Design of Singapore, the 260m2 Chop Chop accommodates 165 diners. www.bintanlagoon.com

Propaganda Club Propoganda in Adelaide opened less than a year ago with its four separate spaces – Manhattan Room (formal dining), Soho Bar (lounge seating for drinks), Sidecar Bar (stand-up bar) and, a pop- up summer bar on neighbouring Havana Lane. There are many points of difference with Propaganda but it’s one of a few places in Adelaide where the kitchen remains open until 6am. Sharing plates at communal tables sets the scene for dishes like beef carpaccio, marron and Coorong mullet. Propaganda’s cocktail list offers Australian variations on the classics with an emphasis on barrel-aged liquors. This New York-styled, late night supper club features South Australian wines with an emphasis on smaller, niche and smaller wineries. Havana Lane typifies Adelaide’s inner city reactivation and Propaganda’s pop-up bar is only accessible via the main outlet but offers a completely different experience as it is open air beneath the stars. While patrons have more choices in Propaganda, Havana Lane has limited choices of one beer, rum and Cuban cigars, one red wine and one white wine along with one cocktail. www.thepropagandaclub.com.au

ChinaHouse Kuching ChinaHouse (same owners and concept as the very successful ChinaHouse in George Town, Penang) is situated immediately behind the clock tower in Kuching. Since opening, it has made a big impact upon the design-conscious, café society in the Sarawak capital. This sprawling concept is centred on grassy courtyards and includes a smart coffee and casual dining concept, a more formal dining space, concert area, art space, enticing retail concept and, bars. ChinaHouse located on the Main Bazaar offers a lifestyle precinct that could easily distract visitors for hours. www.chinahouse.com.my

32 bubblingtrends

La Violetta Wines, Naturally

While not new in the world of winemaking, natural wines are definitely capturing the attention of connoisseurs around the world and Andrew Hoadley from La Violetta Wines in Denmark (that’s the town of Denmark, in Western Australia) is a small production winemaker who is making people sit up and pay attention.

a Violetta started its Natural wines are gathering non-traditional technology such as small batch production their followers as some winemaking leaving the wine on its lees for nine in 2008 and already he rules get discarded, twisted or bent months and then bottling it unfined has received accolades during the production of wines. and unfiltered to give the wine more as one of Australia’s most exciting Such winemakers champion organic, texture. wine producers. He sources hand-picked grapes, no added Wines are currently made by exceptional grapes from a handful yeast, minimal or no filtration and Hoadley using the facilities of the of distinguished grape growers in minimal addition of sulphur dioxide. Forest Hill Winery in Denmark. the Great Southern region and all Pétillant-naturel is another old Clever packaging and innovative aspects of his wine production are method that is coming back into names make La Violetta’s wines small-scale to reinforce Hoadley’s vogue in the production of sparkling stand out from the clutter of labels. philosophy of producing personal wines that are bottled before Look out for wines named Up! hand-crafted wines. Prior to settling primary fermentation is finished and (Shiraz), Yé-Yé Grisé (a white blend), near Denmark, Hoadley honed his without the addition of secondary Le Rayon V (Cabernet-Malbec blend) winemaking skills in Piedmont, yeasts and sugars. La Violetta offers and Nova Syrova (Syrah, Grenache, Abruzzo and Washington State. its Spunk Nat (blood-orange in Pinot Noir, Tempranillo and Mataro). colour) as its interpretation of this The wines of La Violetta are not Where No Rules, Rule style of sparkling wine produced widely available (with production There are many different ways to from locally-sourced Shiraz and levels from just 30 cases to 350 make wines and while there are Riesling grapes. cases) but that also adds to their accepted rules, the rules change While one of Hoadley’s white appeal; those in the know, know. when people who are prepared to wines is called Das Sakrileg he Learn more about La Violetta Wines experiment, push the boundaries argues that it is not sacrilegious to at the ‘Winos in Residence’ at Taste and possibilities. produce his style of Riesling using Great Southern.

www.tastegreatsouthern.com.au www.laviolettawines.com.au

2017 Issue • Volume 1 33 bubblingtrends

Attitude at Latitude

For some, the hills of Central Thailand may be an unusual location to grow grapes but fortunately for adventurous wine lovers, Visooth Lohitnavy didn’t think so when he established the 16ha GranMonte Vineyard in 1999. With his wife Sakuna and children, Nikki and Mimi, he has defied the odds in producing wonderful ‘new latitude’ wines.

New Latitude Wines at to produce wines that compete with winery that she gained valuable GranMonte those from established wine regions. industry experience. While she is a New latitude refers to those areas generalist winemaker she likes to outside traditional grape growing Family Affair experiment with her 2014 sparkling regions especially in tropical areas With her father being the owner Crémant being her latest new wine like Thailand that appear to have of GranMonte Winery in Thailand’s style along with Durif. climates that are unfavourable to Asoke Valley, it was a given that Syrah, Chenin Blanc, Cabernet grape production. eldest daughter Nikki would become Sauvignon, Viognier, Semillon, Maybe it has to do with global a winemaker. Nikki narrowed her Verdelho, Durif and Grenache warming, maybe not, but now academic studies down to Australia grapes are planted and the winery respectable wines are produced as she claimed the industry there has a capacity of 120,000 bottles in the most unlikely places like had a worldly perspective, was more under 15 labels. England, Denmark, Holland, Poland, open to different styles and, its wine Brazil, Peru and every state in the technology was advanced. A Total Experience USA (yes, even Alaska and Hawaii). After attending school in GranMonte offers a complete Closer to home, wines are produced Bangkok and learning English from wine experience with estate tours in Bali, Vietnam and Myanmar along lessons and watching movies she followed by wine tastings. VinCotta with Thailand. relocated to Adelaide, Australia Restaurant is a gem serving superb While some are cashing in on when 14 to attend high school and local and European cuisine and trends in these countries to satisfy it was here she decided to become a there is a winery shop selling hand- the cravings of a growing middle winemaker. She was awarded a Wolf selected local produce. Guests can class, others have done considerable Blass Scholarship in her third year at also stay on the estate in the Guest research and made the investment university and it was in the famous House.

www.granmonte.com

34 hospitality asia ~ 2017 Issue Volume 1 Page 35Page 35 C M Y K bubblingtrends

Brunello di Montalcino A Tuscan Treasure

Any discussion on fine Italian wines would be remiss without reference to Brunello di Montalcino. This prestigious red wine from Tuscany has many fans in Italy and around the world and rightly so as its prolonged aging ensures it is an excellent food wine.

he hilltop town of Montalcino at 564 metres above Then in 1980, it became the first Italian wine style to sea level is surrounded by estates growing both red receive Denominazione di Origine Controllata e Garantita and white grape varieties but it is the red variety of (DOCG) classification reserved for just a few elite wines. Sangiovese that goes into every bottle of Brunello This means that grapes are harvested at eight tonnes per di Montalcino (the same variety that also contributes to the hectare, the wine spends at least two years in oak barrels, success of the other great Tuscan wine, Chianti). then a minimum of four months in the bottle (16 months It is not surprising that in 1966 these wines were the for Riserva) and it is not made available for consumption first in Italy to be accredited as Denominazione di Origine until the five years after being harvested (six years for (DOC), one of the highest wine categories in the country. Riserva).

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Guaranteed Quality Brunello do Montalcino Riserva 1955 in its list of top 12 It is this strict quality control that contributes to the wine’s wines of the century. popularity. Careful selection and research of appropriate Many would argue that the longer this wine ages, the Sangiovese clones has also contributed to the wines better it becomes with some even suggesting that the wine success. In the latter half of the 19th century specific should not be opened for at least 20 years after bottling clones were identified that thrived best in certain soils and and even then, should be well-aerated before pouring. locations in the district. It is this meticulous attention to Other wines produced in Montalcino include Rosso grape growing and production that also contributes to the di Montalcino (a younger and less expensive version wine’s success. of Brunello that is not aged as long), Moscadello di Despite the fact that wines had been made in the Montalcino and Sant’ Antimo. region for centuries, Brunello di Montalcino was mostly With over 200 bottler member in the Consorzio unknown outside of Tuscany but in 1970, the wines of the Brunello di Montalcino, there are many great Brunello Biondi-Santi Family burst onto the scene with some of their producers with Banfi, Bottega, Capanna, Caprili, Fossacolle, wines from the 1888 and 1891 vintages still drinking well Col d’Orca, La Gerla, Le Macioche, Poggio di Sotto, San years after they were bottled. It was this longevity that Polo and Tentuta Silvio Nardi producing excellent and made more people pay attention and now connoisseurs representative styles of the region. Recent five-star vintages around the world eagerly await the release of new Brunello to seek out include – 1995, 1997, 2004, 2006, 2007, 2010, wines. In 1999, Wine Spectator listed the Biondi-Santi 2012 and 2015.

www.consorziobrunellodimontalcino.it

2017 Issue • Volume 1 37 mindset

Acqua Sails and Tales

Sardinia’s seasonal chef season gave Alessandro Frau spare time to travel the world and end up in Thailand where he eventually took the big step to branch out and establish his own restaurant in Phuket.

fter attending a tourism management school in his home town in Sardinia, Alessandro Frau, Executive Chef and owner of the acclaimed Acqua Restaurant in Phuket, moved to London to learn English. From here he started working for some famous restaurants like the Italian Restaurant at the Grosvenor House Hotel in London’s Park Lane. After three years here and still being passionate about his job he decided to go back to Sardinia to learn more about cooking. Being a chef in Sardinia meant that he had lots of spare time so he decided to head off and travel the world to cook. He travelled to Mexico, Sweden, Finland, France and finally distance of resorts the decision Hard Work Thailand. was made to become a destination Frau worked hard for six years restaurant. This was tough for the before taking a holiday. He was Cooking in the Kingdom first two years as nobody knew focused on establishing the Arriving in Thailand at the age of 28 the restaurant, so everyone had to restaurant’s reputation in Thailand as Executive Chef at the Sheraton work hard on quality, perfecting the and Asia, and it was important to Gran Laguna Phuket, he used the details and offering a product that build the business. opportunity to advance his career as wasn’t available in Phuket. He has found working in the he was running 11 restaurants, plus The client base was niche in tropics quite difficult as the staff banqueting operations and a team catering to foodies and gourmet and culture are completely different of 130 chefs. travellers with a passion for fine to Italy. The chef considers it’s After four years though food and wines. important to teach staff how to he found there was too much Financially this was challenging behave and work in an Italian management and not sufficient as high quality products equated restaurant and this remains his time to cook, so he took the big to high overheads so wastage biggest challenge. plunge to open his own restaurant had to be carefully managed. Most of the time staff are called Acqua. He knew Phuket However, the decision was made employed not necessarily for well and liked the island so set out to not compromise quality and experience, but more the passion seeking land between Patong and lower profits margins, but as an for the job and, their personality. Kamala, in an area called Kalim investment, that has now paid From this, the chef trains them Bay. As it was not within walking dividends. for cooking and management

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standards according to Acqua’s Growing and Expanding In the middle of 2016, the chef philosophy. Planning is important Acqua is planning to open in collaborated with Global Vineyards as many ingredients are imported Bangkok in the second quarter of to open La Casa Nostra, a wine Bar from Italy and Europe. This means 2017 because Frau believes Bangkok and Italian restaurant on Bangkok’s being continually updated on new is the best restaurant market in Sathorn Road. This is a classy but products in the market and having Asia today. Many leading chefs comfortable restaurant focused access to their distribution. are coming to Bangkok and food on high quality, non-pretentious This requires a lot of study and understanding is increasing as Thai Italian food with quality wines at searching and continuous dealing people become more educated affordable prices. with food suppliers and even about food. He is very excited to educating them about these new create something different and new products. for Bangkok’s Italian restaurant On the positive side, the scene. bureaucracy in Phuket is smoother than Italy and taxes are fairer and the authorities allow his restaurant to operate smoothly.

Tips for Novices  Be focused on your target, you must believe in your vision.  Get a partner or soul mate to support you in difficult times.  Don’t think that opening your own restaurant will allow you more freedom or make life easier.  Create a team with your staff, motivate them on and have them focus on the same goal.  Continually challenge yourself.  Never think that you’ve reached the top.  Stay humble, stay simple, remain yourself as people appreciate all these qualities.

2017 Issue • Volume 1 39 mindset

Werner Kuhn who hails from Saarbrücken is Germany No Instagram first came to Malaysia as Executive Chef as part of the opening team for the Plate Construction Mutiara Beach Resort, Penang in 1987. Soon after for Traditionalist opening, the hotel was voted Malaysia’s number one hotel. Chef

rior to that, during the restaurant in Malaysia featuring maintaining a healthy lifestyle with late 1960s to early 1970s Western style pork dishes. regular gym visits and a controlled European kitchens were He opened the restaurant diet. He also travels to research transitioning from ‘classic’ because as a chef, operating restaurants and new concepts. to ‘nouvelle cuisine’ and he was one’s own restaurant is what He summed up his working life taught the ‘best of both worlds’ in every professional chef aspires to. in Malaysia: “I honestly enjoy every terms of cooking methods. So as While the chef loves Malaysia’s single moment of my time here. a chef, Werner considers himself a culinary diversity, he regrets the Now working with a young and traditionalist where the food must lack of availability of produce energetic team keeps me on my toes be ‘rustic, real and flavourful’ over from international markets due to and positively challenges me to stay ‘Instagram plate construction’ and restrictions set by the authorities. in good spirits.” hence, a rebel against cooking as He still has a strong hand in all He continued: “Kuala Lumpur fashion statement. his kitchens and this is not going to has undergone tremendous change change anytime soon. since my arrival almost 30 years ago. Pork-centric Cuisine I hope the city will flourish further, In 2005, the chef pioneered pork- Life in the Slow Lane ultimately becoming a recognised centric cuisine at his first restaurant For the retired chef, success has Asian metropolis, preserving its El Cerdo on Tengkat Tong Shin in little value if one isn’t healthy unique heritage.” Kuala Lumpur. This was the first and he now focuses more on

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Rising to the Challenge

Justin Hor started cooking in a restaurant in Tapah, Perak from a very young age but now, as Group Executive Chef with Malaysia’s Oriental Restaurants, he urges young chefs to be brave above all else if they want to branch out on their own.

being one who was prepared to There is a need to ‘seduce’ the advance his career the young chef customers’ taste buds in order for then relocated to Singapore to work them to come back again and again as a chef at the Tower Club. in search of the taste and fragrance In 2000, Chef Hor relocated of that dish. back to Kuala Lumpur to open Currently the chef is researching the first Oriental Restaurant with and developing Japanese five other partners. He currently ingredients so as to introduce them manages ten restaurants as the to his Chinese cuisine. Chef Hor sees Group Executive Chef. continual opportunities as long as Taste and fragrance is very one continues to think and work important and something the chef differently and creatively. However, tries to emphasise in his cooking. there are challenges especially hef Hor started cooking at with the weak currency which is 13 years of age more out contributing to cost increases. of survival than anything “When costs increase, we must else as it meant guaranteed add value to keep customers happy work that ensured accommodation instead of merely increasing prices and provided regular meals. Back due to increases in raw materials,” in those days and with very little he commented. money, young people didn’t have many choices about the work they Chef’s Tips wanted to do. Many chefs want to branch out to At a young age, his first job start their own restaurant and the was as a humble kitchen helper in chef offers the following advice to his home town but by the time he potential owner-chefs. was 17, the interest and passion for  Always be prepared to learn. cooking really developed. By this  Don’t be shy and don’t be afraid stage he had advanced to being to ask questions. kitchen helper and moved to Kuala  Maintain a good and positive Lumpur where he was promoted to attitude. the cutting department.  Do not be afraid of failure but By the time he was 23 years learn from these mistakes. old, he had progressed to being a  Build the passion and use the chef based in Kuala Lumpur. Always heart to learn and do.

2017 Issue • Volume 1 41 cheers

The Spirit of the Swan Old Young’s Distillery of the Swan Valley in the Perth hinterland has opened in a distillery that dates back to 2006 and now, with a new direction, it is attracting a lot of interest from those who enjoy hand- crafted, high quality spirits. Using mostly local barley malt, wheat, spring water, grapes and fruit, Old Young distils some of Australia’s premium vodkas, vodka infusions and gins. There are two gins available, 1827 Gin and 1929 Gin and vodkas of Pure No. 1, Smoked, Pavlova and Cold-Drip Coffee. One of the best-selling vodkas is Pavlova infused with passionfruit, strawberry, kiwifruit, sugar, burnt sugar and vanilla. www.oldyoungs.com.au

Dry as a Bone Riesling It’s hard to imagine Australia having any cool climate grape growing regions but they exist with the Great Southern Region in the far south of Western Australia one such region thanks to cool maritime breezes flowing from the Southern Ocean. The climatic conditions are ideal here for growing grape varieties such as Riesling and Pinot Noir. One of the premium producers of Riesling is Howard Park which produces a dry-as-a-bone style with an aroma of freshly squeezed lime juice. The Riesling is produced from grapes grown in the Porongurup and Mount Barker districts with the 2013 vintage being selected as one of Australia’s top 100 wines. Howard Park is also one of 12 members of Australia’s First Families of Wine. The wine is bottled under screw cap and contains 12% alcohol. A sip of this and wine connoisseurs are reminded of just how good the noble grape of Riesling is and what a perfect wine it is to accompany a whole range of culinary styles. www.howardparkwines.com.au

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Organic Wines from Oranje Tractor Murray and Pamela Lincoln dropped out of the hustle and bustle of Perth and dropped into a more sustainable lifestyle some 20 years back when they established Oranje Tractor Vineyard. While appointments are necessary during the week, visitors can make a booking to drop by on Sunday to experience a garden tour, wine flight and ploughman’s lunch with many ingredients grown or produced in the small vineyard and on the farm. The wine flight is a unique experience enjoyed in the rustic tasting room where participants are guided through a wine pairing and food matching experience. While production is small some of the most popular wines made are Riesling, Sauvignon Blanc and Shiraz. Prince Charles and Camilla visited the vineyard and gardens and were most impressed with the sustainable practices that have been put in place. www.oranjetractor.com

Exclusive ‘Master of Wine’ Tour of Sicily Get true insider’s access on this nine-day trip-of-a-lifetime through Sicily in July 2017, with a world-renowned Master of Wine (MW) as your host. Debra Meiburg (MW) will host this personalised Sicilian tour, where cultural tours, art encounters, authentic regional cuisine, magnificent accommodation and, picturesque scenery are paired with an unparalleled exploration of the island’s wine. Some of the highlights include exclusive visits to 12 of the most prestigious wineries and winemakers in Mt. Etna, Vittoria, Cerasuolo di Vittoria and Contea di Scaflani; Ragusa Ibla, the region’s most magnificent example of Baroque architecture; fascinating guided visits to Siracusa and Ortygia, ancient Greek outposts boasting incredible art and architecture; Piazza Armerina with its exquisite Villa Romana del Casale and, dinner in several Michelin-starred restaurants. As Asia’s first MW, Meiberg’s expert guidance through one of the world’s most exciting, yet lesser explored, wine regions make this the ultimate experience for wine enthusiasts and gourmands. For more information contact: [email protected]

2017 Issue • Volume 1 43 digest

New Lavazza Distributor in Singapore Lavazza Italian coffee, recently signed a distribution agreement with Gan Teck Kar Investments Pte Ltd, a Singapore-based distributor of premium food and beverage products, to deliver Lavazza’s offerings across Singapore. Gan Teck Kar is awarded the exclusive rights to distribute Lavazza products in the retail, catering, office and hotels, restaurants, cafés in Singapore. www.lavazza.com

Alto-Shaam Adds Energy Star Label to Combi Line Alto-Shaam has added an additional combi oven to its line of Energy Star models. The CT PROformance Combitherm 20-20 gas combi oven (CTP20-20G) was recently certified for energy efficiency and joins the CTP10-20G, CTP7-20E, CTP7-20G and CTC7-20G. Energy Star models are on average 30% more energy efficient than standard models. This distinction helps customers save on energy bills without sacrificing performance. Equipped with a roll-in cart, the combi oven allows users to cook food and then roll it into the compatible Alto- Shaam CombiMate Mobile Warmer or QuickChiller blast chiller. Then, when it is time for service, users plate-up the meals and reheat them for quick, consistent results.

Hansgrohe Solutions for the Future Design students and young graduates from all fields of design are invited to submit future- oriented solutions that redefine the use of water in the kitchen to win the Hansgrohe Design Prize 2017. Now in its seventh year, students from around the globe are invited to take part in the competition. For 115 years, Hansgrohe has been based in Schiltach, in Germany’s Black Forest and has acquired a reputation as a leading innovator in technology, design and sustainability in the sanitation industry. The mixers, showerheads and shower systems created by Hansgrohe are original products that make bathrooms more functional, more comfortable and more aesthetically pleasing. www.hansgrohe.com

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Alto-Shaam Introduces New Line of Heated Shelf Merchandisers Alto-Shaam’s newest merchandiser product line now includes individually controlled heated shelves that keep food warm for hours with the highest quality. Featuring exclusive Halo Heat fanless technology for precise, even temperature, these merchandisers hold a variety of grab-and-go products, including rotisserie chickens, pizza, sandwiches, and more. The individual shelf control gives operators flexibility over their holding needs and different food items can be held at different temperatures, allowing operators to merchandise a cross-section of items. These merchandisers highlight the best food to increased impulse purchases by on-the-go consumers who need meals that work with their busy lifestyle. These merchandisers improve store profits with more consumers looking for hot, ready-to-eat meals. Convenient, fresh meals are displayed to sell to customers in the aesthetically pleasing and customisable merchandiser. Other enhancements include - even heat distribution, lighted shelves for added visibility, convenient power switch located at the front of the unit, glass sides for an open view, fully skirted to conceal casters and, simple operation and cleaning. Countertop models are available in two sizes and floor-standing units are offered in three widths. The merchandisers can be purchased separately or as part of a full system package to cook, hold and merchandise rotisserie chickens, pizzas, sandwiches and more. Alto-Shaam’s corporate headquarters, worldwide manufacturing facility, Culinary Institute and Technical Institute are based in Menomonee Falls, Wisconsin. For more than 60 years, Alto-Shaam has been a recognised leader and innovator in the global commercial foodservice equipment industry. The heated shelf merchandiser is available to order now with shipping in mid-March. www.alto-shaam.com.

Costa Rica Coffee from Cafédirect Cafédirect, the United Kingdom’s award-winning 100% fair trade beverage company, presents its Great Taste Awards prize-winner, Cafédirect Tarrazu Terroir Roast and Ground Coffee in various Asian countries. This single origin terroir gourmet coffee hails from the Costa Rican mountains, in the rich volcanic soils of Tarrazu. The aromatic 100% Arabica coffee with natural peachy notes is grown from Caturra and Catuai varietals, prized for their superlative qualities and taste profiles. www.natradfood.com

2017 Issue • Volume 1 45 hangout

You Can Count on Abacus Bar Well-known chef, Isadora Chai has expanded with the recent opening of Antara Restaurant and Abacus Bar in a new bar/restaurant precinct located within several old restored colonial buildings at the base of Menara Kuala Lumpur. Creative cocktails are served on the second floor Abacus Bar where sensational views of the tower are viewed through a ceiling skylight. Abacus appeals for its comfort, spaciousness, greenery, colonial ambiance and, background 1980s music. Specialty cocktails include the Abacus Cocktail created from a pandan infusion, tuak (rice wine from Borneo) and Cointreau. www.antararestaurant.com

A Sticky Date at Sticky Wicket Lofty Lockers While it’s not a pre-requisite to be a cricket fan, it helps Enter the ‘secret’ locker room entrance of this for those who drop by The Sticky Wicket Cricketer’s Bar Damansara Kim bar and restaurant to discover a long bar in Kuala Lumpur’s Damansara Heights. This sports bar complemented by enticing dishes and Malaysia-inspired and bistro broadcasts live cricket in the downstairs bar cocktails. The bar has exposed piping to provide the and upstairs bistro but with other live sporting events ambiance of a distillery bar. A reproduction of the famous also screened. Despite the obvious English references black and white photograph, ‘Lunch atop a Skyscraper’ in the food and beverages served, cricket is a universal dominates one wall. Patrons can sip premium cocktails game and the bar is popular with global fans and also without having to pay for the privilege as prices make those seeking drinks in classy surroundings. Cocktails are them accessible and fun with 12 specialised cocktails. popular and named after famous cricketers. Exclusive The bar’s point of difference is that cocktails are localised cricket memorabilia adds to the ambiance and its menu with Malaysian ingredients like fruits, herbs, spices and features a creditable sticky date pudding. tuak and the bar team releases a new Malaysian-inspired www.stickywicket.pub cocktail weekly. The outlet has a selection of 16 rums, 20 gins and 50 whiskies. www.lockerandloft.com

46 hospitality asiaasia ~~ 2017 2016 Issue Issue Volume Volume 1 2 Page 4759Page 47 C C M M YY K K hangout

Coppertones at Coppersmith Coppersmith at Troika Sky Dining on level 23rd floor of The Troika in downtown Kuala Lumpur is the latest outlet to open here. It complements other outlets here - Fuego, Strato, Cantaloupe and Claret. The colour scheme is focused on copper and in line with everything else at Troika, it’s classy and stylish. A carefully prepared and illustrated cocktail list featuring 12 innovative and classic cocktails with fresh garnishes, stylish presentation, purity of the ingredients and integrity of produce. Aviation cocktail arrives with an edible violet aeroplane perched on the side. It includes Botanical Gin, lemon juice, Luxardo Maraschino and homemade crème de violette. Coppersmith is popular for pre and post dinner drinks for Feugo diners. And, of course for a bar perched high above the city, the view of the Twin Towers and Kuala Lumpur Tower is superb. www.troikaskydining.com

Private and Confidential in Desa Sri Hartamas It’s all very private and confidential at P & C Bar behind Naughty Nuri’s in Desa Sri Hartamas. This small, intimate and personable bar is for those in the know with few patrons knowing the camouflaged container at the rear entrance of the restaurant is actually a bar or speakeasy. This is a revitalisation of the days of prohibition in the United States. While not quite a hole-in-the-wall, this converted container has just enough space to swing a cat in. Patrons are prepared to experiment with their drinks and to pay a premium for the experience. For something traditional but with theatrics, order a smoked old fashioned cocktail. P & C has an extensive selection of whiskies, tequilas (including the rare KAH ‘skull’ bottle) and Champagne (Moët and Chandon). www.facebook.com/nnkualalumpur

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Rooftop in Solo Agra, located on the 29th floor of Alila Solo, is a hip urban venue and the highest rooftop lounge and bar within the heritage city of Solo. It offers an exclusive rendezvous for evening drinks and late-night celebrations against Solo’s skyline, welcoming guests every night from 5pm onwards. Agra seats up to 120 guests and offers panoramic 270o city views. Guests can enjoy a tempting delicious selection of tapas and cocktails. Amongst the lounge’s signature cocktails is 29º (local proof), a jamu-based cocktail showcasing three rums. Live disc jockey performances are a feature from Thursday to Sunday making Agra a favourite weekend nightspot. www.alilahotels.com

Attitude at Altitude ATTITUDE, on the 26th floor of the AVANI Riverside Bangkok Hotel is Bangkok’s newest rooftop hot spot to see and be seen. The stylish restaurant and bar features different areas for socialising and dining, including an indoor dinner lounge with a DJ booth, an open show kitchen, a wine wall and an atmospheric outdoor restaurant and bar where molecular cocktails are crafted by a team of mixologists. www.avanihotels.com

An Interlude with Interlude Claiming the first ‘international’ tapas outlet in Malaysia, Interlude is making an impact with its small plate offerings accompanied by refreshing beverages. Located along Taman Tun’s ‘pub street’ in suburban Kuala Lumpur, Interlude operates with three happy hours from 3pm till close which means it has three pricing levels throughout the course of the day. Enjoy special promotional prices on beers like Tiger, Guinness and Kilkenny plus interesting mojitos and martinis including lychee. The pulled pork burger with fries and Guinness floater are a must-try. www.interlude.my

2017 Issue • Volume 1 49 sizzlers

Seasoned Chef Heads Barossa Icon Chef Mark McNamara started cooking professionally over 40 years ago cutting his teeth on classical French cuisine in five-star international hotels in Australia and overseas. From the 1980s through to the early 1990s he ran the kitchens of several of Adelaide’s fine dining outlets before moving to the Barossa Valley in 1992 to launch his own restaurant, Pear Tree Cottage. From 2000 to 2005 he took a sabbatical to work as a culinary educator for TAFE SA and Le Cordon Bleu and also found time to travel and work in South East Asia. In 2005, he started as Executive Chef helping to establish Appellation at The Louise. In 2012, he left the Louise to launch a cooking school, the Food Luddite Kitchen Studio and Cooking School. Attracted by the launch of the new brand home for St Hugo he joined the team in 2016 to help define and implement their wine and food philosophy. He relishes this opportunity to create a delicious dining experience, built on his life in the kitchen and underpinned by Barossa food traditions and tailored to the exquisite St Hugo range of fine wines. He loves the opportunity to use local produce such as belly pork which he prepares as a signature dish with miso, cacao and salted stone fruit. Chef McNamara prepares the pork with white stock and vanilla paste, verjuice, miso and cacao. This is slow-cooked for six hours or prepared sous vide for 12 hours. The chef removes the jelly which is strained and retained to make the sauce. The trimmed pork fingers are finished in a pan until golden brown and glazed with oyster sauce. It is served with prune sauce, salted stone fruit, toasted hazelnuts and baby lettuce dressed with verjuice and hazelnut oil.

Nalli Ghost for Chef Ahamad Chef Javed Ahamad, Corporate Chef at Punjab Grill, Singapore has spent 11 years in various Indian restaurants in Singapore and is credited with introducing a variety of firsts to Singapore - the first Indian style champagne brunch and the first Ayurveda based menu. After an extended period of learning and mastering his creations in India, the chef moved to Singapore to work at renowned restaurants like Rang Mahal at Pan Pacific and Song of India. Nalli Ghost is a signature dish comprising lamb shank cooked with brown onions and spices.

Siem Reap Specialist Seafood Chef Executive Chef at the recently opened Sakmut Boutique Hotel in Siem Reap, Cambodia Try Kimly especially loves to cook seafood dishes. Chef Kimly has cooked in various locations in Cambodia including Siem Reap, Sihanoukville and Phnom Penh. While he normally prepares local, Asian and Western dishes, the chef of 20 years experience enjoys serving his international guests a Khmer favourite called amok made from fish caught in the nearby Tonle Sap Lake.

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Chef Andrea de Paola’s Spaghetti with Octopus and Nduja Italian Andrea De Paola helms the kitchen of Osteria Art, where he showcases Italian cooking and celebrates the gastronomic heritage at the restaurant and bar. The young chef sharpened his diverse skill-set as a chef over the past nine years in fine dining restaurants in Italy, London and Singapore. His stellar performance at Singapore’s ilLido propelled him to join &SONS Bacaro as its Senior Sous Chef and then Osteria Art. Spaghetti with octopus and nduja is Chef Andrea’s take on a Naples classic, the o’purp affugat (drowned octopus). The octopus is slow-cooked in a vegetable broth, then reduced to bring out the rich flavours of the octopus together with homemade nduja (a spicy, spreadable salami from Calabria). The result is a sauce that’s tangy with light spicing. Just before serving, the octopus is grilled until it’s crispy on the outside and juicy inside.

Austrian Chef Leads Renaissance With over 30 years of international culinary experience under his chef’s hat, Executive Chef Helmut Lamberger now helms the kitchens at Renaissance Kuala Lumpur Hotel. Having worked in countries like Denmark, USA, Switzerland, Latvia and China, Chef Helmut was certified a National Global Master Chef by the World Association of Chefs Societies in 2012 entitling him to be amongst a handful of Malaysian chefs who can lay claim to the title ‘Masterchef’. In his current position he is responsible for maintaining food quality, hygiene and the smooth operation of all food preparation areas. The chef enjoys cooking European-styled cuisine with one of his favourites being a classic beef tournedos Rossini of beef tenderloin with goose liver terrine, port wine jus drizzle and the plate artfully decorated with seasonal vegetables.

Chef Who Loves to Eat Thai but Cooks Western Executive Sous Chef at 137 Pillars in Chiang Mai, Khun Mam Lakana Suakeaw claims her passion for cooking came from her grandfather who was a goldsmith by trade but defacto Chinese chef in his Thai community during all the Chinese holidays and for weddings and celebrations. Mam’s cooking journey started at Le Méridien Baan Taling Ngam and was honed with Six Senses Hua Hin, Gili Lankanfushi Maldives followed by Dusit Maldives before joining 137 Pillars House Chiang Mai. She is influenced by European and Australian chefs who inspire her to focus on fresh, seasonal ingredients prepared with Mediterranean influences. One of her favourites is spinach gnocchi with farm to table organic vegetables.

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Oxtail Specialty at Hyatt Regency Kinabalu Thai Curry for Thai Chef Oxtail assam pedas is just one of the favourite dishes Chef Pranom ‘Peter’ Boonsith loves Thai food and that Executive Chef Djohan Radzi from the Hyatt Regency especially enjoys cooking the king of Thai curries, Kinabalu loves to serve in the hotel’s innovative all-day chicken massaman. The chef of 18 years hails from dining outlet, Tanjung Ria Kitchen. He serves the oxtail Udon Thani but learned to cook Royal Thai cuisine at a with steamed rice and papadums and it is one of the leading Koh Samui restaurant. He then joined several most popular Malay dishes served. With 28 years kitchen luxury hotels in Phuket, Krabi and Pattaya. The young experience the chef enjoys preparing this typically Malaccan chef also acquired skills in cooking Western cuisine stew as the tangy assam in the gravy adds zing to the tender with pizza and pasta his specialty dishes. As Executive oxtail meat. With no formal training he started learning in Chef at the new dusitD2 Khao Yai he loves to prepare the kitchens of the Selangor Club in Kuala Lumpur and then Thai dishes based upon Royal Thai recipes as well as worked in 12 hotels before taking up his position at the freshly-made pasta and pizzas prepared in a special Hyatt Regency Kinabalu in 2012. pizza oven in the hotel’s restaurant Musi Grill.

Prawns with Tamarind Sauce at Panwa For Executive Chef Tok at the Panwa Boutique Beach Resort Phuket, fresh seafood is all important with deep-fried fresh prawns served with tamarind sauce on a bed of crispy vermicelli being one of the most popular dishes in the resort’s Baan Thai Restaurant. Not surprisingly, Thai food is popular in this boutique resort but with an international guest list, Western favourites are almost as popular. The chef of 27 years has been with the resort for three years and prior to that he worked at Cape Panwa Resort, Club Andaman and Pimalai Resort and Spa Koh Lanta. The chef’s philosophy is to continually develop to become a better chef and while the dishes served are traditional Thai, Chef Tok is always seeking innovative ways to present these dishes to an ever-changing clientele. He also likes to change the menu every 12 months with a new menu just implemented where 40% of the dishes were changed from last year. Much of this change has been with the Thai dishes and sees more variety and less curries.

52 hospitality asiaasia ~~ 2017 2016 Issue Issue Volume Volume 1 2 Page 5363Page 53 C C M M YY K K talkingpoint

Local vs International Hospitality Asia spoke to Winnie Chiu, J.P., President and Executive Director, Dorsett Hospitality International on how a local independent hotel group competes with large global hotel brands.

How does a ‘small’ independent operator Children Experience featuring a kids backpack with a compete with large global international teddy, a children’s colouring book that comes along with hotels? a three-tier colouring set and amenities such as slippers We don’t and we pride ourselves as a young hotel group and toothbrush set. As a group, we pride ourselves in the based in Asia, with our headquarters in Hong Kong. We fact that we own all our assets and, we also develop and focus on the four-star segment as we believe there is manage all our hotels. still room to grow for this segment. We have grown from strength to strength and presently we have hotel How is business looking for 2017? operations in Hong Kong, Malaysia, United Kingdom, It will still be a cautious year for the industry. Certain Mainland China and in Singapore. We also have an countries will be performing better than others due to interest in Japan. many factors such as the continuing effects of Brexit, the performance of the global economies, currency exchange What does ‘local warm hospitality mean’? and its impact on travellers’ behaviour/spend and political Asian hospitality equals warm, personalised and sincere, uncertainties. Asia will remain a veritable playground for genuine services. As an Asia-based company, we take hospitality groups…we have two more hotels opening in pride in knowing how best to deliver and live up to this Kuala Lumpur this year. expectation. What are Dorsett’s plans for expansion? What does Dorsett offer that other hotels This year, we are looking at the opening of Dorsett don’t or can’t? Hartamas and Sri Jati; both properties are located in For one, we offer free phone usage that is handy for wi-fi Kuala Lumpur, Malaysia. Silka Tsuen Wan in Hong Kong and hot-spot access which is presently available in Hong soft opened last year and we expect operations to be in Kong, Singapore and London. Our guests just love this full swing within this year. We are also very excited with facility as it represents a savings and a much welcomed the impending opening of our second hotel in London value-add facility for seamless connectivity. towards end of April this year; the Dorsett City located in We are putting in place a series of Dorsett Signature Aldgate. There will be another three more hotels opening Experiences such as Dorsett Hours offering our long- in the United Kingdom in the next few years and we are stay/regular guests an hour of free wine and snacks at also expanding our wings in Australia. Our first hotel is selected hotels. There will also be Dorsett Scent; Dorsett expected to open in 2019 in Perth.

www.dorsetthotels.com

54 viewpoint

Lexis Proudly Independent

Despite being ten years old in the hotel management business local Malaysia company Lexis has overcome the initial challenge of being a local brand to successfully implementing and operating the brand at one of Port Dickson’s most innovative over-the-water properties. Hospitality Asia spoke to Company President, Mandy Chew Siok Cheng to find out the secret of their success.

ne of the big challenges for the Lexis Hotel with overseas agents especially. We are pleased that even Group and its flagship properties located at in the difficult market conditions experienced last year in Tanjung Gomok is that they and neighbouring the whole Malaysian market, we enjoyed 88% occupancy Port Dickson are not as well known in the for Lexis Hibiscus Port Dickson.” international market as other coastal Malaysian resort areas such as Langkawi, Penang and some of the East Not One but Four Properties Coast islands. Lexis manages three different hotels at Port Dickson. According to Company President Mandy Chew Siok These include – Lexis Port Dickson (minimum room size Cheng, this has meant they have had to work extra hard 39m2), Grand Lexis Port Dickson (minimum room size to not only sell their properties to the international 62m2), and Lexis Hibiscus Port Dickson (minimum room market but also to promote the destination. She claims: size 72m2). Lexis Penang is the fourth hotel managed “We are happy to do our own promotion as we see these by Lexis. One of the points of difference for the entire properties being suitable for a range of markets from property is that all rooms are substantially bigger than individual travellers (FIT) to conferences and incentives the minimums mentioned and bigger than most Asian (MICE) and because of the hard work the whole Lexis hotel rooms. Each room has two king-sized beds which team has put in through personally meeting and working means that up to four adults can share each room.

2017 Issue • Volume 1 55 viewpoint

Road to Success We are pleased that even in the difficult market The Lexis team argues that the key to their success is conditions experienced last year in the whole to keep seeing their clients especially those from the Malaysian market, we enjoyed 88% occupancy for Chinese and Taiwanese market which are both strong for Lexis Hibiscus Port Dickson. them. Weekends aren’t a problem for many hotels in resort “We have had celebrities stay in hotel including a locations such as Port Dickson but putting people in famous Taiwanese hip hop artiste, unbeknown to us but beds mid-week is always the challenge. “Weekends are he has many followers and some wanted to come and obviously popular with local Malaysians taking a break holiday in the resort that impressed him,” adds Chew. from city life but we need to entice foreigner travellers The Lexis President also reports that the properties are here mid-week,” claims Chew. frequently featured in the Taiwanese media. So far Lexis has been successful with nationalities It is not only groups that find Lexis Hibiscus appealing from over 160 countries documented in the front desk but now more individual travellers and families are registry. The breakdown of nationalities is 70% from checking in too. China for Lexis Port Dickson, 22% from Taiwan for Lexis Lexis has worked hard on its social media programme Hibiscus Port Dickson as well as strong representation and search engine maximising including dedicated from Singapore and Hong Kong. Chinese-based search engines.

56 Shangri-La Kuala Lumpur

Shangri-La Hambantota Resort & Spa, Sri Lanka

Page 57 viewpoint

The group’s research also suggests that there is good the owners and Lexis is conscious of the need to convince local support especially with those younger than 45 owners on any upgrading that is needed as there can’t be years of age who like the concept of their very own pool any compromise on maintenance with premium products. and steam room at Lexis Hibiscus Port Dickson. Every Considering all aspects of the business, Lexis is forecasting room in the property has a pool, even those in the tower the revenue projection for 2017 to be RM200 million. It block. Seaviews, private balcony and over-the-water villas thinks that its promotional efforts will bear fruit. further add to the appeal. The group is currently looking at new developments In all, Hibiscus has 639 rooms which means it can including the Imperial Lexis Kuala Lumpur which will be accommodate MICE events of at least 1,000 delegates. a 400 room, five-star property on Jalan Kia Peng in the city centre. This will be a similar concept with all rooms Malaysian Management having its own pool. This concept is popular with some Lexis currently manages four hotels which are all owned nationalities for example from the Middle East. This by the one Malaysian developer. The experienced development should be completed in three years time. management team was chosen for the past record of Chew has the final word on their management style: key management staff and their impressive financial “We like to be small and focused and we must deliver performance. Being local helps in its relationship with results.

www.lexis.my

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Brand vs Independent Property

Hospitality Asia spoke to Seksith (Dan) Loetumponpisal, the General Manager of the now independently managed and operated Panwa Boutique Beach Resort on the far southeast of Phuket Island in Thailand.

hat is now Panwa Panwa Phuket borders between countries. “What Boutique Beach For the young general manager we are now doing is channelling Resort opened 12 taking over the Panwa property is a most of the management fee we years ago as the great challenge but one he enjoys paid to international managers into Novotel Phuket Beach Resort Panwa as he has worked in Phuket for a our social media campaigns and but has dropped international number of years and knows the internet marketing,” he said. branding and gone independent. market well. “Panwa is not located The biggest benefit for the In between it also was a Marco on one of Phuket’s main beaches property is that the hotel can create Polo-managed property for but the area is becoming better and manage its own campaign awhile. known as more hotels open. Our according to its own plan without In October 2016, the owner guests who mostly come from the the constraints of group policies. appointed his own general manager United Kingdom, Russia, Germany, Part of that plan is to upgrade its who is an experienced Thai national China and Thailand love the serenity wi-fi reach in the second quarter of with a professional background at of the area and that we are not on 2017 as this is important to most Hilton, Shangri-la, Ascott, Starwood one of the main and more crowded guests who tend to book direct with and Hyatt. “Thai hoteliers have beaches”, he enthused. the hotel based upon facilities like been working with these and other He has set out to manage fast connectivity. brands for years now and the level the property to international For a property of just 77 of understanding of the hospitality standards but market the property rooms, Panwa Boutique Beach industry is high so when it comes to independently. This means using Resort Phuket has set out to offer managing independent properties, social media for FIT travellers but international hospitality standards most Thai general managers are well to actively seek out more Asians with a strong local management equipped,” he claims. now that ASEAN has opened most team.

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Mondi Mecja A MICE Specialist

After working in Malaysia for 20 years, there’s not too much about travel, tourism and hospitality in the country that the Area General Manager at Berjaya Times Square Hotel doesn’t know or hasn’t seen before. Mondi Mecja arrived in Malaysia married to his Malaysian wife in 1997 to commence working with the country’s largest inbound tour operator, Asian Overland Services (AOS).

he public relations graduate space and we worked hard to This is a more manageable took up the position as ensure that business was sustainable proposition for me as I have MICE Manager at AOS for in the constantly growing meetings the responsibility for growing the other Europe and was involved in business in Kuala Lumpur,” he properties while still having seeking out incentive business from explained. time for my family. Europe for Malaysian destinations He then took up the Director and events. One of the most of Sales position with Le Méridien successful bids that he was involved Kuala Lumpur, under the Starwood in was the international congress group. After three years with the three other properties including for the Federation of Gynaecology group, he then moved to Berjaya Berjaya Tioman Resort and two and Obstetrics (FIGO) which was Times Square Hotel Kuala Lumpur more hotels in Bayswater and staged in Kuala Lumpur in 2006 and as Director of Sales and Marketing Paddington, London. attracted over 8,000 delegates, still before being promoted to Group Malaysia’s largest congress to date. Director of Sales for all the Berjaya Malaysia, Mondi’s Second properties. With a young family, the Home MICE Opportunities travelling that was involved with this The General Manager likes the After a successful few years with position took its toll and he then opportunities, exposure and AOS Mondi relocated across Kuala accepted the position of General experience that he continually gains Lumpur as Group Director Sales for Manager for the centrally-located in Malaysia. “I came here knowing the Sunway Group and was once downtown hotel. very little about the country, but again responsible for driving MICE However, there is still some I have been fortunate in being and incentives business for the travel involved as his current exposed to all facets of hospitality group. “They have a lot of function position also means that he oversees here,” he added.

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New General Manager for Heartfelt Hospitality at Pan Pacific Appoints Andrew Tan Rebranded Hotel PARKROYAL Kitchener Road Pan Pacific Hotels Group has Pan Pacific Hotels Group recently Pan Pacific Hotels Group has appointed Andrew Tan as General appointed Marc Emmanuel as appointed Benny Chung as General Manager of Pan Pacific Hotel and General Manager of Pan Pacific Manager, PARKROYAL on Kitchener Serviced Suites in Ningbo, a port Hanoi, the Group’s first Pan Pacific Road. A Singaporean national, in Zhejiang province on China’s property in Vietnam. Previously the his career in hospitality started eastern coast. The hotel draws a Sofitel Plaza Hanoi, the property at the former Hyatt Regency variety of large-scale meetings and underwent refurbishments to its Singapore. With initial roles in events with its expansive 5,000m2 lobby, lobby bar, all-day dining sales and marketing, he went on of meeting space, which includes a restaurant and meeting spaces to earn increasingly senior roles in pillar-less ballroom of 2,000m2. before being re-launched. The operations and assumed his first The General Manager has enjoyed General Manager is neither stranger General Manager role in 2008 at a 17-year career with Millennium to Vietnam nor to the property, the Holiday Inn Hefei Downtown, Hotels and Resorts and was most having been based there previously China, after leading the pre-opening recently the General Manager for five years as its Executive for the 700-room Crowne Plaza of Copthorne Tara Hotel London Assistant Manager. He has amassed Yatai. He has gained experience in Kensington. A Singaporean, Andrew extensive international hospitality leading teams at brands including has worked in his home country experience from the multi-cultural Mandarin Oriental and Langham as well as Australia and the United environments of France, Morocco and was most recently General Kingdom, and brings a wealth of and Switzerland over his 15-year Manager of Langham Place Xiamen, international hospitality experience career. having been transferred there after spanning 22 years in general a stint with the former Eaton Luxe management, sales and marketing, Nanqiao in Shanghai. He brings revenue management, food and vast hospitality experience across beverage and catering operations. room sales, marketing and food and He has a degree in economics from beverage. The new General Manager the University of Western Australia. is a passionate hotelier who delivers heartfelt hospitality.

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Hotelier of the Year New CEO for Sabre New Appointment at Le Méridien James McBride, Managing Partner of Sabre Corporation has appointed Putrajaya Nihiwatu was voted as Independent Sean Menke as President, CEO and Marriott International has appointed Hotelier of the World by industry a member of Sabre’s board. Menke Kumar Renoo as General Manager peers for 2016. Hotels Magazine succeeds Tom Klein, who served of the recently-opened Le Méridien hosted its annual Hotelier of the in the position from 2013. Menke Putrajaya. Utilising his skills as a World Awards at the Waldorf- has demonstrated that his strong dynamic leader and team builder, Astoria in New York City, where industry knowledge and expertise he plans to make the 353-room Editor-In-Chief, Jeff Weinstein coupled with his decisive, results- Le Méridien the market leader in presented the award to McBride. oriented management style are an its class. His 22-year career with The Hotelier of the World awards effective combination. These traits Marriott International gives him recognises leaders in hospitality will help Sabre drive innovation as hands-on management experience who go beyond growing their the travel industry’s technology to take on this exciting key role. portfolios, focusing more on leader and serve the needs of Prior to managing the opening of Le developing their internal teams airlines, hotels, travel agents and Méridien Putrajaya, he spearheaded and supporting the communities in travellers. He appreciates the critical the opening of Four Points by which they operate, as well as the and growing role technology plays Sheraton Puchong as the General hotel industry in general. for Sabre’s customers. It’s a core Manager. During his career, he has investment for airlines, hotels, served in a number of management agencies and travel management roles, beginning as Director of organisations and Sabre has Food and Beverage at the former capabilities to help its partners Sheraton Subang Hotel and Towers. grow revenue and operate more efficiently. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage operations, including passenger and guest reservations, revenue management, flight, network and crew management.

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Challenger Touches Down in Singapore Rhys Challenger has been appointed General Manager, Le Méridien Kota Kinabalu Appoints New General Mercure Singapore Bugis. He first joined AccorHotels in Manager 1996 and has since held various front office, food and Highly motivated, dynamic and a results driven leader, beverage, executive assistant manager and hotel manager Rachael Harman has been newly appointed as General positions in several hotels in New Zealand, Australia Manager of Le Méridien Kota Kinabalu. In her new role, and Fiji prior to taking on his first General Manager she is responsible for all areas including development of appointment at the Mercure Nadi in 2008. In 2010, he associates, product improvement, financial performance relocated back to New Zealand as the General Manager and guest satisfaction. Born in Adelaide, South Australia, of Mercure Auckland Windsor and held a dual role as she has gained a wealth General Manager of All of experience and Seasons Auckland. He knowledge over 19 years moved to Asia in 2012 as a passionate hotelier as Resident Manager, in Australia, New Zealand Novotel Singapore Clarke and Malaysia. Captivated Quay, where he was by Malaysia’s cultural subsequently promoted diversity she moved to to Hotel Manager in Kuala Lumpur in 2010 2015. This is the first to join The Westin Kuala Mercure Hotel to open Lumpur. Le Méridien in Singapore and it is Kota Kinabalu recently strategically located unveiled a new look in the centre of the after undergoing a chic Bugis behind Bugis Plus renovation. Shopping Mall.

Australian General New GM for New Manager at Hyatt Sofitel Regency Kinabalu Wouter De Graaf has Thor Gervasi has taken taken over as General over as General Manager Manager at Sofitel of the Hyatt Regency Singapore City Centre. Kinabalu. The Australian He has been appointed began his career with to this majestic 223- Hyatt as a Banquet room property which Attendant at Park Hyatt is slated to open in the Melbourne in 1999. He second quarter of 2017. assumed several positions Born and raised in The within banqueting before Netherlands, he has over moving to Hyatt Regency 25 years experience in the Perth as Assistant Director of Food and Beverage in 2003. hospitality industry and has held senior roles at various He held senior positions with Hyatt in Thailand and Bali international hotels in the USA and New Zealand. The where he was last Hotel Manager at the Bali Hyatt. He is new General Manager first joined AccorHotels in 2008 looking forward to working with the strong team Hyatt as General Manager at the Sofitel Queenstown Hotel and Regency Kinabalu and to making it the hotel of choice for Spa and was most recently the Area General Manager business and leisure travellers in the Sabah capital. of Sofitel New Zealand and General Manager of Sofitel Auckland Viaduct Harbour.

64 LE MERIDIEN PUTRAJAYA

T +6 03 8689 6888 lemeridienputrajaya.com

INSPIRATION AWAITS Uncover a timelessly chic perspective on travel at Le Méridien Putrajaya Enjoy destination focused discovery at every turn, with a lifestyle shopping mall adjoining the hotel and a golf course just minutes away.

For more information or to make a reservation, visit lemeridienputrajaya.com or call +6 03 8689 6888

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©2017 Marriott International, Inc. All Rights Reserved. Preferred Guest, SPG, Le Méridien and their logos are the trademarks of Marriott International, Inc., or its aliates.

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Stylish Ibis in Bogor Ibis Styles Bogor Raya has opened as the first international premium economy hotel in the city of Bogor, West Java. The hotel is located within walking distance of the prestigious 18-hole Bogor Raya Golf Course, housed within the residential complex with picturesque views of Salak Mountain and lush greenery of the course. Accessible within a 45-minute drive from Jakarta, the hotel serves as an oasis for guests seeking a weekend getaway or a golfing retreat. The ibis Styles brand provides an ‘all-inclusive’ room offer with breakfast and wi-fi access at an affordable price. Delivering comfort in simplicity, each ibis Styles hotel concept has its own distinct personality that is reflective of the unique and colourful design. With its unique nature surrounds, the design of ibis Styles Bogor Raya reflects a harmonious natural ambiance with its tropical forest and abundant natural light. Colourful leaf patterns, tree structures and wooden textures are seen throughout the hotel to depict its surroundings. The city’s iconic flora and fauna, the deer of Bogor, the Presidential Palace and flowers are illustrated on the unique pop-art Aloft Taipei Beitou Just Opens headboards in all guestrooms. The heart of Taipei now beats a little faster The hotel features 205 rooms that come with the signature with the recent opening of Aloft Taipei Beitou. bedding concept called Sweet Bed by ibis Styles, flatscreen television, The second Aloft in Taiwan, Aloft Taipei Beitou mini-bar, safe and coffee and tea making facilities. is Beitou’s newest hotspot. The 292-room Aloft Guests can savour authentic Indonesian cuisine with a hint of Taipei Beitou hotel is just steps from various Mexican flavour at sTREATs Restaurant. Leisure facilities include a hot spring destinations and a five-minute stroll swimming pool, pool bar, fitness centre, spa, kids’ club and internet to two MRT stations enables easy access to corner in the lobby. Taipei’s downtown area and attractions. Beitou For events, corporate retreats and meetings, the hotel features is surrounded by the Datun Volcano Group and six modern conferences rooms illuminated with natural lighting that faces the lush green environs of Guandu Plain. can accommodate up to 300 guests. As the hotel is adjacent to the Aloft Taipei Beitou offer travellers a compelling Novotel Bogor Golf Resort and Convention Centre, both properties blend of leading-edge design, a tech- offer a synergised conference package that can be tailored to events forward mindset and a buzzing social scene. and meeting needs. www.ibis.com Aloft is a hit with today’s hyper-connected global traveller, now offering more than 100 destinations worldwide. Aloft Taipei Beitou’s interior decor takes design to the next level by blending the Aloft brand’s two core DNA, music and technology, with Beitou’s natural landscape, re-defining the traditional hotel experience and strengthening its footprint in Taipei. Aloft Taipei Beitou features 292 trendy, loft-inspired rooms and suites equipped with SPG Keyless, an American style restaurant Nook, the signature W XYZSM bar and three meeting spaces. Guests can also experience the unique Re:mixSM on Aloft Taipei Beitou’s first floor. Guests can meet and mingle with friends at the W XYZSM bar to enjoy signature cocktail, beverages and Live @ Aloft Hotels’ live acoustic performances or play a game of pool. www.alofttaipeibeitou.com

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Boutique Hotel Opens in Siem Reap Siem Reap’s latest boutique hotel is the Sakmut Boutique Hotel located in a quiet residential district halfway between the airport and the ever-busy town centre. The three-storey hotel is a luxurious 56 rooms and suites property set in lush tropical gardens that is perfect for couples, families and honeymooners as well as a setting for weddings, small meetings and intimate events. It is ideally located just ten minutes drive from Siem Reap Airport. All the hotel rooms feature contemporary design and colours of the sea (sakmut is a reference to the sea which is important in Khmer life through tales of ‘churning of the sea’ in the Hindu classic, the Ramayana). Complimentary room amenities include: all-day à la carte breakfast with sparkling wine, wi-fi, fruit basket, drinking water, coffee and tea making facilities, climate control air-conditioning, multi-adaptors, work bench, flatscreen television with numerous cable channels, in-room safe, IDD telephone, king-sized or twin beds, hairdryer and prepared by the Executive Chef for patrons of the hotel’s robes plus slippers. Many bathrooms feature an intimate Infinity Spa. Guests can relax in the saltwater pool, couples’ bath and adjustable rainforest shower heads. work out in the gym or be pampered in the resort’s spa. Guests staying in one of the hotel’s suite rooms enjoy L’ Infinity Spa is luxuriously integrated into Occitane amenities and access to the Upstairs @ Siem the natural surroundings and offers a wide range Reap Lounge. of spa, relaxation and beauty treatments. The fully- Guests can dine on authentic Khmer cuisine in the equipped Fitness Centre is located above the Infinity Spa Candi Restaurant or relax in the Upstairs @ Siem Reap and features multi-station units, weights and computer- Sky Lounge with its chic chill out ambiance. A healthy controlled cardiovascular treadmills and bikes. choice of low calorie spa cuisine and beverages has been www.sakmutboutiquehotel.com

New Rock Inspired Rooms in Penang Hard Rock Hotel Penang has recently completed a full room refurbishment and welcomes guests with a revitalised look and inspired facilities. New carpet has been laid and all rooms have been refurbished with refreshed interiors and features. Cool grey and purple shades dominated and a purple illuminated wall adds a fun vibe to each room. Rooms now have a new workspace, BOSE Sound System and 50” LED flatscreen television with complimentary on-demand movies. New rock memorabilia has also been acquired and installed while outlets have been remodelled and, in some cases, rebranded. www.hplhotels.com

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Flagship JW Marriott Opens in Vietnam Tempus Fugit Restaurant (‘time flies’) offers three The flagship of JW Marriott Hotels and Resorts in distinctive dining experiences of Vietnamese cuisine, Vietnam, JW Marriott Phu Quoc Emerald Bay Resort and a contemporary Japanese kitchen and, classic French Spa recently opened on Phu Quoc Island. The resort delights. Red Rum, the beachside seafood grill, serves offers a selection of 243 luxury rooms, suites, apartments local produce in a casual setting while the crown jewel and villas. Bill Bensley’s whimsical architectural touches is Pink Pearl, serving exquisite Cantonese cuisine in blend harmoniously with modern comfort and JW service a splendid beachfront mansion. Last but not least is to ensure an exceptional stay. At a 54m2 minimum, Department of Chemistry Bar, where ‘chemists’ mix some the resort’s guestrooms provide generous space for delicious elixirs beside picturesque Emerald Bay. indulgence. Guests can stroll along Rue de Lamarck seeking The design narrative is based on a mythical academy out local handicrafts from artisanal boutiques. For of learning with each building modelled after an those cultural enthusiasts who are seeking enriching academic department. The emerald colour of the ocean experiences, a full range of cultural events and daily paints a perfect backdrop to the palette on which the rituals are available. For a more leisurely pace, guests laze architecture thrives with no two spaces alike. at the resort’s beach, in one several pools or seek refuge in the Spa by JW. Meetings are redefined in the imaginative 1,100m2 meeting space, the 715m2 Grand Ballroom and spacious breakout rooms elegantly designed to suit every meeting purpose. www.marriott.com

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AVANI Pattaya Resort and Spa for a Refreshing Change AVANI Pattaya Resort and Spa recently launched as one of Thailand’s popular beach resort destinations. Conveniently located in the heart of the city, on Pattaya Beach, the 298-room resort offers great seaviews and a relaxed vibe for both business travellers and holidaymakers. Previously operating as Pattaya Marriott Resort and Spa, over USD five million has been invested in refurbishing the resort, including guestrooms, meeting rooms, the Elephant Bar and Garden Café Restaurant, plus the resort has introduced The Pantry, an inviting zone where guests are able to eat, grab a quick bite or stock up their mini- bars. The design is contemporary and fresh and the neutral colour palette is subtle and stylish, creating a space that is restful and soothing. The newly refurbished Garden Café Restaurant offers a tranquil spot for breakfast, lunch and dinner. The design style is organic, natural and uncluttered with warm textures and muted tones of plum, grey and shades of white. The varied buffet offers international fare and classic Thai dishes. Sala Rim Nam, the resort’s open-air Thai restaurant, is encircled by lotus ponds and tropical flora. The tranquil AVANISpa offers a different approach to wellness, focusing on each guest’s individual needs rather than offering only standard treatments. Guests can also enjoy outdoor treatments in the air-conditioned spa pavilions by the pool. AVANIFit focuses on lifestyle elements that promote a healthy body and healthy mind. Set within topical gardens is a pool with a hydrotherapy jacuzzi plunge pool. Located in the heart of Pattaya and overlooking the beach, the resort is only minutes away from the city’s hotspots and is connected to Royal Garden Plaza. www.avanihotels.com

Rebranded Pullman Opens in Shanghai features a fully equipped gym, a 20m pool, yoga studio and a Following a year-long refurbishment of the former spa. In line with the launch of the Pullman Artist Playground, Grand Mercure Shanghai Central, the hotel was ‘The Great Spiritual Pullman’ series was specially created for rebranded to Pullman Shanghai Jing An. Located Pullman Shanghai Jing An by Chinese painter Qin Ming. in Shanghai’s CBD, the hotel is only a three-minute www.pullmanhotels.com walk from the railway station and main metro lines with easy access to the commercial hub, shopping and entertainment district. Featuring 288 guestrooms and suites with floor-to-ceiling windows, the rooms are furnished with a flatscreen television, modern bathroom amenities and luxurious bedding. Dining options include Venu, an all-day dining restaurant with an open kitchen concept serving international buffet and à la carte menu selection and a Chinese restaurant featuring 19 stylish private rooms that offers authentic Shanghainese cuisine. For meetings, private events and team building activities, the hotel has two ballrooms and five meeting rooms that can accommodate up to 350 guests. Corporate travellers can choose to hold their private meetings at the executive club lounge located on the 27th floor. Leisure facilities include a Fit Lounge which

2017 Issue • Volume 1 69 luxelistings

of Kuala Namu located in the outskirt of Medan. This is a significant milestone as part of the AccorHotels’ key strategy in strengthening its luxury and upscale portfolio. The hotel is located in the heart of a vibrant metropolis in northern Sumatra and attracts both international and local travellers. The hotel underwent a massive transformation to meet the service quality of the upscale brand standard under the Grand Mercure. Featuring 266 contemporary spacious guestrooms, two food and beverage outlets and a lobby lounge, seven meeting rooms, including a 680m2 ballroom that can accommodate up to 1,200 people, Grand Mercure Medan Angkasa Re-launched the hotel offers the perfect place for After a three-year extensive refurbishment, the Grand Mercure Medan business and leisure travellers to the Angkasa has been re-launched. Conveniently situated in the heart of Medan’s city. Leisure facilities include a fitness business and shopping district, the hotel is only five-minute drive centre, swimming pool and a spa. from the city’s main railway station and an hour’s drive to the new airport www.accorhotels.com

Sanya EDITION Welcomes First Guests The Sanya EDITION celebrated its official launch last December with a glamorous opening party with over 200 socialites, celebrities and international media attending the grand opening of the beachfront property. EDITION hotels is the brand conceived by legendary hotelier Ian Schrager in partnership with Marriott International. Continuing to expand its global influence, The Sanya EDITION is Ian Schrager’s first hotel in China. Guests dined at Market at EDITION, one of the hotels several specialty restaurants, before heading to the spectacular rooftop Sky Bar. Redefining luxury for a new generation, The Sanya EDITION is set within 20ha of meticulously landscaped lush tropical greenery and features 512 residential-style guestrooms, including 46 spacious suites. There are also 37 private villas measuring from 450m² to 1,000m², each villa comprises a private garden, large terrace, swimming pool and parking lot. Ideally located 200m from Haitang Bay, the villa’s contemporary design conveys a relaxed lifestyle while the fan-shaped layout ensures each residence enjoys premium ocean views. www.editionhotels.com

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137 Pillars Suites and Residences Bangkok Opens 137 Pillars Suites and Residences opened in Bangkok in early 2017. Located on Sukhumvit Soi 39, it is just a short distance from the upscale and fashionable shopping district of Emquartier/Emporium. The new property showcases 34 exquisitely appointed suites and 179 private residences. Interiors showcase a warm palette of rich tones with exquisite white and grey marble bathrooms and expansive use of mirrors and glass. The hotel suites are located from the 24th to 32nd floor with four categories of one and two bedrooms ranging from 70 to 127m2. Features include dining tables, private butler service, maxi bars with wine cellars, user-friendly mood lighting, high ceilings, large walk- in wardrobes and marble en-suite bathrooms with chic Western delicacies created by Group Executive Chef and circular baths complete with built in television. The sleep Culinary Artist, Peter Marx from Sweden. The Bangkok Trading Post Restaurant on Soi Sukhumvit 39 is an all-day dining bistro and deli that appeals to local residents and guests and serves Western and Asian favourites as well as freshly baked breads, connoisseur coffees and specialty beverages, to go or dine-in. Additional features include the Sky Bar and rooftop infinity edged pool on the 32nd floor. Jack Bain’s Bar and Cigar Divan is situated on the 28th floor above the specialty restaurant Nimitr on the 27th floor with a beautiful high ceiling with panoramic views to the City of Angels. Jack Bain was the owner of the original teak homestead in Chiang Mai which dates back to the late 1800s and after which 137 Pillars House is named. A spa and wellness centre with a separate yoga and meditation sala offers activities including aerial flow yoga, tai chi, reiki and dance. The 27th floor also offers late check out and early check in pods and separate shower facilities in the event suites are fully booked. www.137pillarshotels.com experience is of the highest standard and the spacious balconies, the ultimate in chilling, complete with the traditional 137 Pillars House signature rocking chair and an oversized day-bed for two, with superb Bangkok skyline views. 137 Pillars Suites is a member of Small Luxury Hotels of the World. The residential charm of 137 Pillars Residences combines world-class facilities with spacious, well-designed and elegantly furnished studios as well as one and two bedroom residences. They offer four configurations ranging from 40 to 91m2, all with spacious private balconies. 137 Pillars Suites and Residences features the signature Leonowens Club, the Jack Bain’s Bar and Cigar Divan and the exquisite Nimitr specialty restaurant featuring Thai favourites with a molecular twist as well

2017 Issue • Volume 1 71 eventvenue

Green Initiatives at Setia City

estern Kuala Lumpur will welcome a 2,000 cars is available onsite while an addition 2,500 new convention centre in 2017 when spaces are available in the adjoining Setia City Mall. the Setia City Convention Centre opens. The new centre is located in Setia Alam in Shah Alam The centre will include a space covering and will feature several green initiatives as certified by 6,000m2 that will make it suitable for concerts, festivals, Malaysia’s Green Building Index. These include solar meetings, seminars, conferences, events, exhibitions, panels, LED lighting and rainwater harvesting. Setia City and banquets. Convention Centre is located in the commercial heart of This main space can be divided into two halls with Setia City and next to Setia City Mall with its retail, dining the total area being able to accommodate 350 exhibition and entertainment precincts. Future developments will booths, 4,000 delegates in banquet-styled set up and include hotels, serviced apartments, a corporate tower, 8,000 theatre-styled set up. There is also a VIP reception a performance and cultural centre and an integrated area, registration centre, organiser’s office and three transportation hub. It is conveniently located in western meeting rooms. Events can also be staged outside Kuala Lumpur between Shah Alam and Klang and is well around the convention centre and dedicated parking for connected by a network of highways.

www.setiacityCC.com

72 WAP INTL sdN bhd • 603 7954 1911 • [email protected]

Page 73 networking

No Address SocietY By HAPA for Entrepreneurial and Business Networking

No Address Society by HAPA is an exclusive dining and networking club for founders, entrepreneurs, C-Level corporate individuals, investors and corporate business owners. The main objective of No Address Society by HAPA is to build a strong and powerful network amongst business leaders and owners for business opportunities. Our plan is to expand this society regionally by establishing respective country chapters. HAPA will be organising one dinner a month for society members. There is an annual fee which will be allocated to the HAPA team to source for extraordinary or undiscovered venues, create menus with chefs, conceptualise, plan and engineer these dinners. The first non-official No Address Society by HAPA private networking event was held at the Savini Ristorante Italiano, The Intermark Kuala Lumpur on March 2, 2017. This by-invitation-only event was attended by 50 founders, entrepreneurs, business owners and corporate individuals. Guests were entertained by a jazz band and presented with a five-course curated menu by Savini’s Head Chef, Azizan Bin Shukri and HAPA’s Founder, Jennifer Ong. Food ingredients were sponsored by Global Pacific Victory and Aeroshield. No Address Society by HAPA will be launched in June 2017.

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2017 Issue • Volume 1 75 “Pursue excellence and success will follow.”

Rancho

HAPA ~ Passion • Excellence • Recognition

HOSPITALITY ASIA PLATINUM AWARDS (HAPA) recognizes and rewards the crème de la crème of the hospitality industry at all levels. Focusing on the people who strive ceaselessly to give guests a hospitality experience bar none, this signature soiree has become a much-anticipated event for all players and businesses who work within the hospitality industry. HAPA, dedicated to recognizing and rewarding personalities and establishments who have shown drive, dedication and passion for excellence. The Award Categories are as diverse as the industry it serves, with personality awards dedicated to service excellence and leadership, to categories ranging from the best experiences to be had in travel, golf, spa, food and entertainment. The Oscars of Hospitality is held annually, with Malaysia and Regional countires taking it in turn to host the event.

Page 76 hapasupplement “Pursue excellence and success will follow.”

Rancho HAPA REGIONAL 2016-2018 SERIES

HAPA ~ Passion • Excellence • Recognition HAPA’s New Face

he 13th series of the HAPA Awards, staged at the 2011 HAPA Regional Series, other regional destinations the Berjaya Times Square Hotel Kuala Lumpur participated including those from Ho Chi Minh City, Hanoi on 11 November 2016 witnessed a gathering and Manila. Thai entries also included some from Koh of hospitality professionals from Malaysia, Samui, Chiang Mai and Chiang Rai. A year later, the HAPA Singapore, Indonesia and Thailand, to celebrate Indonesia Series was launched. achievements in hospitality excellence. The unveiling of Another highlight of the event was the introduction the “new face” of HAPA was the highlight of the HAPA of the new benchmark system whereby the HAPA Awards Regional 2016-2018 Series Awards Gala Dinner which held enables properties and personalities to benchmark guests in awe. themselves in accordance with the criteria set for The year 2016 marks a great achievement for HAPA each category, and nominees who have surpassed the as it celebrates its 13th Anniversary. The new face of respective category benchmark score receives an Award HAPA is a symbol of recognition and acknowledgement for Excellence for their achievements. for the people in the industry contributing to hospitality All on-site assessments were conducted incognito excellence. Hospitality is essentially a “people” industry – by our panel of auditors comprising hospitality industry managed by the people for the people, from all quarters. professionals, academics, writers, agents, corporate The human element is something that goes hand-in-hand professionals and C-level individuals. with outstanding hospitality achievement. The HAPA Awards Series has always maintained the The objective of introducing a new face to the HAPA need for the hospitality industry to show its charitable Awards is to connect the Awards side. The recipient this year is the Programme to the people in the National Cancer Society of Malaysia industry. The HAPA Awards is different in support of the University Malaya because it recognises the unsung Medical Centre and Hospital Kuala heroes from both front and back-of- Lumpur for children with cancer. house for their passion, dedication, At the end of the day, the HAPA extraordinary drive and resilient spirit. It Awards Series has created a platform is therefore, an honour and privilege to for the industry to benchmark and pay tribute to those who have excelled improve themselves in tune with exceptionally through dedication, industry trends, new challenges, and, commitment and performance. ultimately enhancing the levels of The HAPA Regional Awards has service among hospitality practitioners. been a key event in the hospitality The core strength of this dynamic industry in Malaysia and Singapore, industry is invariably credited to all the and in 2008, included properties individuals and establishments who and personalities from Indonesia and contribute in one way or another and is Thailand where participants came from deserving of recognition and reward. Bali, Jakarta, Bangkok and Phuket. In This, is the spirit of the HAPA Awards.

2017 Issue • Volume 1 77 hapasupplement

The Chemistry for Success

Chef Johnny Fua, Director of Cookery Chemistry Solutions is a chef who is driven by his freedom to create culinary solutions for his diverse clients. Hospitality Asia spoke to the chef to see what is currently on his mind.

hef Fua enjoys what he Always one to experiment we are on the wrong course and is currently doing as he with new ingredients Chef Fua is haven’t been able to stage anything loves having the feeling or currently excited about fresh giant right. Other Asian countries will freedom to continue doing squid that he buys fresh from the always be the trendsetters in the great work and knowing that what local market. “I serve it fresh and eyes of the world, as they are he does brings true satisfaction. raw and accompany it with a with a hungrier then us,” he exclaims. While many chefs claim a white shoyu sake reduction glaze to His ultimate goal as a chef is mentor or another chef who inspires enhance the flavour; it’s delicious, to be able to live life to the fullest them, Chef Fua calls himself a simple and easy to prepare,” he in any way possible but with some ‘cheeky Sponge Bob’ who really enthuses. degree of style and class to it. doesn’t have another favourite chef Asked about the current His big tip for aspiring young but, like a sponge, absorbs a bit Malaysian culinary scene, the chef is chefs is to use their heart in all work here and a bit there to continually not as enthusiastic because it is not and creations that they get involved drive all that he does as a chef. quite what he expects it to be which in when they are in the kitchen. he finds is a little sad for a country that prides itself on its food. “I think

78 hapasupplement

A Passion for Culinary Arts

Nathalie Studio Cuisine at Publika in suburban Kuala Lumpur is helmed by a passionate French chef who shared her secrets with Hospitality Asia.

What is your ultimate goal as a chef? Many chefs will tell you winning Michelin stars but for me, the best achievement is making customers happy and to show them creative French gastronomy. I work with all my passion and with respect for those who dine here because they know it’s going to be good. My ultimate goal is to be recognised for quality and creativity. For example, take my macarons, I wish I could Who is the chef you most bring them to the level of Ladurée. A lot of my clients say mine are nice, admire most and why? so why not, one day! My mentor is Anne-Sophie Pic, France’s only female three-star Michelin chef who I admire as What ingredients currently she’s self-taught, talented, humble, excite you? intelligent, extremely creative and, We recently created a new range What tips can you offer to the most open and kind person. of revised fusion French-Chinese young chefs? She’s a fighter and, as a woman in a dishes. It’s interesting to approach Acquire your skills by learning kitchen, surrounded by males, what local flavours and mix them with from the best chefs and bring your she has accomplished is amazing. French techniques like combining passion to the kitchen. Be curious, sea cucumber with a classic French observe, listen and never forget the Perigueux sauce. How difficult is a woman to best quality for a chef is humility. be a chef? Learning is the only way to evolve There’s no difficulty the moment and to become better and never you know how to be respected. forget; a chef is nobody without the Shouting and screaming isn’t right team. in front of a team of mostly men. It’s best is to show them respect, How is business? and then it’s returned. Soft words Every day is a challenge as customers provide better results than shouting. always look at how much they spend There are more girls in kitchens now; and the quantity they receive but it’s difficult and physical work but many don’t know how to recognise the girls who work in my team are quality. I try to educate customers actually stronger and harder working about quality and how to enjoy than the boys. beautiful and tasty dishes.

www.nathaliegourmetstudio.com

2017 Issue • Volume 1 79 hapasupplement

Meetings Matter

would have come as no surprise to many that the Broadway Lounge and the all-day dining restaurant. Berjaya Times Square Hotel Kuala Lumpur Developments are ongoing with three new function was chosen for the recent HAPA Regional spaces being added over the past two years but with no Awards Ceremony. Mondi Mecja, Area General plans for changes in the 2017 fiscal year. Manager for the property remarked that this was their So far, business for 2017 is looking softer than second time in hosting HAPA Awards and he liked the previous years with some big events lined up but not opportunity to showcase the property to the industry in major international ones, as yet. However, the group is terms of its service level that the hotel has to offer. “It aggressively trying to attract business, and according to helps drive the brand by putting our name out there in Mecja, it needs to diversify with corporate and incentives the market as it is important for us to constantly showcase especially from Indonesia, India and China which are our product,” claimed Mecja. growing markets. “We need to promote directly with The property has a large area of meeting space with 16 potential clients rather than wait for their official function rooms which mostly have Twin Towers views and requests,” claimed Mecja. a substantial amount of natural day light. Its ballroom, for He claimed that MICE business was still done the old example can accommodate 2,000 delegates in theatre set fashioned way; face to face with agents, organisers and up to make it one of the biggest venues in Kuala Lumpur clients. However, for FIT travellers business is increasingly city centre. done online. The venue’s biggest advantage and the one most MICE organisers like is that all meeting venues are located on just one floor. This enables greater flexibility for event organisers and corporate clients. The fact that the hotel has 650 guestrooms and suites is another deciding factor in organisers choosing the property as it can accommodate a larger number of delegates under one roof. Berjaya Times Square Hotel is a popular venue be it for small or larger meetings and exhibitions. The hotel bids for international events by working closely with MyCEB and Tourism Malaysia. They always attend international trade shows such as IMEX in Frankfurt, EIBTM Barcelona to meet existing clients and also bid for new business. One such group who successfully staged events here was Novo Nordisk with over 90 years of experience in diabetes care to the medical world. Some 700 delegates were invited to conferences held three times here over a period of two years. Each meeting catered to different groups but mostly doctors. During each week-long event, delegates all stayed in hotel with each group contributing a gross revenue of RM1.5 million. Last year 88 rooms in the hotel were refurbished into Club Premium Rooms and Suites. In 2017, the property will focus on refurbishing food and beverage areas including

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Ethos : Can-I, Can Do

Can-I was involved in The St. Regis Kuala Lumpur interiors which meant rigidly sourcing specific materials and colours identical to the original design. The installation team was continuously involved on lots of round-the-clock co-ordination with the clients, international designers and overseas suppliers. One of the highlights was the golden herringbone tiles in the wine cellar which were hooked to a dome-shaped ceiling with metal frames and expanded mesh. One of Can-I’s more prestigious regional projects was the fit-out for the Shangri-La Hambantota Resort and Spa in Sri Lanka. The project included extensive use of local teak to create a warm and welcoming ambiance. Can-I sourced for these and other materials to flawlessly bring the designers’ ideas to fruition. The project also involved sourcing local handicrafts such as Watakeyu weave textiles to include elements of the local culture, to minimise costs and to provide eco-friendly touches. The most recent completed projects for Can-I were the new Lemon Garden Restaurant and Grand Ballroom of Shangri-La Hotel Kuala Lumpur.

hen it comes to refurbishing and trans- forming the interiors of five-star hotels and other prestigious properties in Malaysia and the region, more and more companies are seeking the professional services of Can-I, the company that can do. When Can-I Interior Fit-Out Sdn. Bhd. (Can-I) started it had just four experienced but passionate professionals on its team but has now expanded to over a Kuala Lumpur headquarters’ staff of 80 and some 300 skilled workers on project sites around the region. “The company specialises in bringing to life the creative vision of designers, developing ways to implement seemingly complicated ideas and turning artistic concepts into living breathing reality. We take that creativity genius of the designer to turn the dream into reality by building and installing the physical components of a job,” claimed Tan Goo Can, the founder of Can-I Group of Companies. This means anticipating and resolving problems during the production and installation phases.

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2017 Issue • Volume 1 87 Page 88 hospitality asia ~ 2017 Issue Volume 1 Page IBC Page IBC C M Y K Time to get

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