CTrides.com 1-877- CTrides (287-4337) Quarterly Report [email protected] July —September 2018

CTrides: Quarter 3 Marketing Activity Summary

July - September 2018

CTrides launched a couple of new programs in Quarter 3. The college month campaign was reinvented with new initiatives and a name and a new Transit Rewards Program was developed. In addition to these new programs, the marketing team organized and implemented a New Haven Union Station redevelopment survey.

Road Scholar During the month of September, CTrides organized and executed a back-to-school month campaign for college students. The campaign focused on transportation options for college students around their campuses and across the State of . The central theme of the campaign was, “Become a Road Scholar.” This campaign required extensive preparation from the marketing team. One of the main brochures given out during this campaign highlighted the transportation options for each participating college and university. The brochures were customized outlines for each school and its surrounding transportation options. Working with the proper state agencies, the marketing team compiled the transportation information for each location, designed each customized brochure, and printed them for distribution at events. In addition to the customized brochures, t-shirts and other giveaway items were developed for promotion.

Coordination between the marketing team, outreach team, and individual schools was imperative for the success of this campaign. Events were held at each of the 23 participating schools throughout the month.

Transit Rewards

The marketing team coordinated and launch a new rewards program called, Transit Rewards, during Quarter 3. This program is designed to benefit area businesses, restaurants and attractions from across the state and encourage transit ridership on , CTfastrak, and . By showing their transit ticket or pass or a downloadable coupon, transit riders can get discounts and incentives at businesses from across Connecticut.

In the process of launching the new Transit Rewards Program, CTrides recruited business partners, designed and launch a new webpage, created a customized downloadable coupon for participating businesses, and designed a slim jim, window cling, and table tent.

1 Quarterly Report July —September 2018

CTrides: Quarter 3 Marketing Activity Summary (Continued)

July - September 2018

New Haven Union Station Survey

Due to the future redevelopment plans to New Haven Union Station, CTrides designed and implemented a New Haven Union Station survey. The purpose of the survey was to garner feedback on what customers want to see in station redevelopment.

This process included designing the survey, organizing questions in the survey, and implementing the survey in New Haven Union Station at differing times over the course of a week. CTrides also compiled the data from 276 respondents to present to the Connecticut DOT.

Selection of New Marketing Agency

During Quarter 3, the marketing team posted an RFP for a new marketing agency. During this process, marketing agencies were interviewed in person and over the phone and a new agency was selected. The Watsons, a marketing agency out of New York City, was the winning agency. The Watsons will aid in a CTrides messaging overhaul. The redevelopment of collateral, the CTrides website, and strategic placement of media messaging will all be in their purview.

2 Quarterly Report July —September 2018

CTrides: Quarter 3 BEworks Summary

July - August 2018

During 2018, CTrides enlisted the help of BEworks to analyze how CTrides reaches organizations and commuters in the state, and offer strategies for improving how CTrides reaches these groups and influences the choice to use a commute method outside of single- occupancy vehicles. BEworks is a leader in the study of Behavorial Economics, an economic analysis that applies psychological insights into human behavior to explain economic decision-making. Quarter 3 saw a conclusion of the initial project and recommendations for strategies moving forward. BEworks—July  Completed all arrangements for revised email campaign  Created new online request form for BEWorks responses and other visitors to the Employer Services section of CTrides.com.  Prepared final contact list  993 companies  8,500 contacts  First wave of emails on July 24 and 25. 5,132 emails sent to 491 companies:  85 Opened  13 Clicked through  1 Form filled out  Second wave of emails on July 31 and August 1. 3,368 emails sent to 502 companies:  56 Opened  11 Clicked through  0 Form filled out  BEWorks presentation at ACT International Conference. BEWorks—August  BEworks Project completed, Final Report submitted  Detailed review of BEworks process and deliverables  Report on in-field email experiment with analysis  Project findings and recommendations  Strategy guides for 3 additional interventions submitted

3 Quarterly Report July —September 2018

CTrides: Quarter 3 BEworks Summary (continued)

July - August 2018

Project Takeaways  Developed deeper understanding of CTrides engagement with employers and employees  Revealed need for measuring marketing and engagement activities to assess impact and improve results going forward  Developed an awareness of behavioral responses to different ways of positioning marketing messages  Provided a new way of thinking about changing behavior through a scientific lens  Revealed the limits of marketing to a general versus known audience  Revealed the limits of using behavioral economics in the TDM space  Made us rethink all of our public facing communications such as collateral, websites and social media to take advantage of different types of behavioral nudges or interventions

4 Quarterly Report July —September 2018 Participating Organization Activity

As of September 30th, the total number of CTrides employer participants, stakeholders and community partici- pants is 270.  New Partners:  Aptar Group  Artspace New Haven  Group CBS Circuit Breaker Sales  Hotchkiss School  Intertia Dynamics Corporation  Town of Trumbull  United Technologies Corporation  Outreach Manager conducted radio Interview with WPKN (September)  Outreach staff conducted a customer survey for users of New Haven Union Station  Outreach staff trained on launch of new Go CT Card  Two Staff Members Selected for ACT’s 40 under 40 awards for their Outreach Work  July Try-It Days Executed (27 total participants, 20 mode shifts):  UConn Health Center  CT DEEP  The Hartford  Veteran’s Affairs—West Haven  9 Vanpool Low-Ridership Program events  7 Hartford Line Outreach Events

The CTrides Outreach Team held 177 Worksite Meetings and 160 Commuter Events with our worksite partners during Q3. The total number of participating organizations is at 270. This quarter’s worksite activity, segment- ed by region, can be found on the following pages. A complete list of program organizations/stakeholders is in Appendix A.

5 Quarterly Report July —September 2018 Regional Worksite Highlights

Western CT includes Litchfield, City of Bridgeport: Planning for Bike  CTtransit -to-Work event. City buy-in Housatonic, Bridgeport & Stamford confirmed and public outreach  Datto, Inc. regions begun for October date.  Enterprise Rideshare Macy’s Fulfillment Center: Highlights Coordinated meeting with Cheshire  Global Steering Systems Aptar, Inc: Lead from BEworks Chamber of Commerce, Cheshire's experiment led to new employer Economic Development Director,  Group CBS – Circuit Breaker meeting. and VP of Macy's facility to discuss CTtransit extended service hours. Sales NE UConn Stamford: Ongoing new  Homes for the Brave student orientations in partnership Events with CTtransit to explain U-Pass CT  City of Bridgeport  Housatonic Community College to 850+ incoming students over 10 events.  City of Stamford  Inertia Dynamics Corporation Stone Academy: Event planning  Datto, Inc. meeting for the fall semester,  Innovate Stamford including but not limited to, College  HARTransit Month.  Macy’s Fulfillment Center CTtransit Stamford: Participated in  Homes for the Brave  Metro Council of Governments meetings to explore opportunities to connect with Stamford area  Housatonic Community College  Naugutuck Valley Community businesses that buy transit passes  Naugutuck Valley Community College (Waterbury) directly from the CTtransit office in Stamford. College (Waterbury)  Norwalk Community College University of Bridgeport: Attended  Norwalk Community College  Norwalk Transit new student orientation to promote CTrides services. An estimated 600  Pratt and Whitney  People’s United Bank students and parents were in attendance over the four events.  Southwest Community Health  Sikorsky Aircraft– Shelton Center Western Connecticut Council of  Southwest Community Health Governments: Presented at July’s  Stone Academy (Waterbury) Council of Governments meeting Center making municipalities aware of  Town of Fairfield CTrides services. Generated  Stone Academy (Waterbury) interested and follow-up  Town of New Milford  The Hotchkiss School opportunities. Town of Trumbull: Held a meeting  UConn Stamford  The Kennedy Center, Inc. with the Economic and Community  University of Bridgeport Development Office to discuss  Town of Cheshire CTrides resources.  University of Connecticut–  Town of Fairfield Department of Labor: Networking Waterbury event with Department of Labor’s  Town of Trumbull business services team. The DOL is Meetings planning to add CTrides information  UConn Stamford to their employer resource guide.  AptarGroup Inc.  University of Bridgeport Inertia Dynamics, New Haven: Held  City of Bridgeport an initial meeting to set goals of  University of Connecticut– formalizing and incentivizing  Connecticut Department of Waterbury carpooling on site and laid groundwork for future on-site Labor  Western Connecticut Council of events.  CT Department of Labor Governments

6 Quarterly Report July —September 2018

Regional Worksite Highlights

Southern CT includes Middlesex, FedEx – Middletown: Initiated New Haven & coastal regions partnership with largest FedEx facility in the northeast. Plan- Highlights ning for Meet-Your-Match and Eastern Connecticut State Universi- Try-It Day events. ty: Held multiple tabling events for InCord: Initial meeting addressing Events new student orientation. loss of parking space. Met with the  Albertus Magnus College HR Director; began planning Meet- Lower Connecticut River Valley  Amazon Sorting Center– Walling- Your-Match events and connected Council of Governments: Gave ford company with Enterprise Rideshare. CTrides program presentation at  Branford Hall (Branford campus) July’s meeting. Generated interest South Central CT Regional Water  City of New Haven and follow-up opportunities. Authority: Met with president of the  Electric Boat Midstate Chamber of Commerce: Water Authority and New Haven bike Staffed an information table at advisor to plan a Bike to Work Try-It  Gateway Community College monthly meeting that included a Day for October.  Gaylord Specialty Healthcare presentation about Hartford Line. Ed Advance – Foothills Continuing  goNHgo New contacts were made with Town Education: Presented CTrides ser-  Job Corps New Haven of Meriden, CBIA, and other stake- vices and capabilities group of 100+  Middlesex Community College holders. administrators for CT Adult Education  Middletown Works Town of Woodbridge & Yale Univer- Programs.  Mystic Healthcare and Rehabilita- sity: Held a collaborative carpool ini- Chabaso: Met with CEO and support tion tiative meeting. Scheduled -Try It Day staff to schedule activities and events and Meet Your Match events for Oc- for the next quarter.  New Haven Coalition for Active tober. Transportation University of New Haven: Attended  Quinnipiac University Ulbrich Stainless Steels and Special new student orientation to promote Metals Inc.: Provided CTrides ser- CTrides services.  Society for Human Resource vices and resource information that Management Middletown Works/FedEx Mid- was shown on employee area moni-  South Central Regional Council of dletown: Attended Middletown Unit- tors. Governments ed Way event. Helped plan employ- East River Energy: Held an initial ees commutes from various points in  Stone Academy (West Haven) meeting to discuss CTrides services. Connecticut.  Veterans Affairs Connecticut CTrides materials now available at Healthcare System (West Haven) Middlesex County Chamber of Com- ERE’s employee resources area. merce: Attended Chamber event  Job Corps New Haven: Met with ETC with over 200 local businesses to pro-  Yale University to schedule a series of events and to mote CTrides services. identify a new secondary contact at 3PL Worldwide: Held a Try-It Carpool Job Corps. Day planning meeting resulting in a Try-It Day for November 8th.

7 Quarterly Report July —September 2018

Regional Worksite Highlights

Meetings  South Central Connecticut  3PL Worldwide Regional Water Authority  9Town Transit  South Central Regional Council of Governments  All Our Kin   Amazon Sorting Center, Walling- ford BDL-5  Southern Connecticut State Uni- versity  Artspace New Haven  The Drive at District  Branford Hall (Branford campus)  Town of Hamden  Chabaso Bakery, Inc.  Town of Old Saybrook  City of Bridgeport  Town of Woodbridge  City of New Haven  University of New Haven  Connecticut Mental Health Cen- ter  University of New Haven  East River Energy  Wesleyan University  Ed Advance Foothills Adult &  Windham Region Transit District Continuing Education  Yale University  Electric Boat  FedEx – Middletown  Gateway Community College  goNHgo  InCord  Job Corps New Haven  Key Bank - New Haven  Lower Connecticut River Valley Council of Governments  Middlesex County Chamber of Commerce   New Haven Coalition for Active Transportation  New Haven Smart Mobility  Pelli Clarke Pelli Architects  Quinebaug Valley Community College Willimantic Center  SeeClickFix

8 Quarterly Report July —September 2018

Regional Worksite Highlights

Eastern CT includes the Hartford, Asnuntuck Community College: North and Central regions of Attended new student orientation to Connecticut promote the U-Pass CT program. Worked with Student Services to Highlights instruct students on acquiring the U- Pass CT. The Hartford: Organized annual EV Central Connecticut State University:  Avon Health Center event with the Hartford New student orientation event with Environmental Action Committee and  BikeWalkCT CTtransit and CTrail to promote U- Hartford Line outreach members.  Branford hall (Southington Pass CT. UCONN Health Center: Coordinated campus) Capital Community College: a Bike to Work Try-It Day event and  Capital Community College Attended an open house to promote had 7 new cyclists bike to work.  Center for Latino Progress U-Pass CT. Identified backup ETC’s. Cigna: Held a tabling event to  Central Connecticut State Branford Hall: Working with ETC to promote choice commuting modes University develop intra-campus solutions for available to the Bloomfield campus. transportation solutions.  Cigna Hartford Steam Boiler: Held a tabling General Electric: New partner  City of New Britain event with Hartford Line meeting. Developing plot map for  Connecticare representatives promoting CTrail. employer to identify employee  Connecticut Department of Windsor Health and Rehab: Held a transportation patterns. Developmental Services tabling event with Hartford Line 55 Farmington Ave, DAS/DSS/DRS:  representatives promoting CTrail. Connecticut Department of Held tabling event with CTtransit to Energy and Environmental City of Hartford:Met with the promote Asylum Hill shuttle for last Protection (Hartford) Sustainability Coordinator for the City mile transit options.  Connecticut Green Bank of Hartford. Established a positive United Technologies Corp: Inaugural working relationship for further  CT DEEP (Hartford) meeting to strategize transit and CTrides promotion and events.  CT DEEP (New Britain) parking initiatives. Scheduled  Department of Administration Vanpool Empty Seat Promotion: participation in November wellness Services Partnered with Enterprise Rideshare fair. to fill empty seats in existing  GE Power Town of Farmington: Attended vanpools. Enterprise Rideshare Economic Development Summit.  Glastonbury Town Hall Incentives: Goodwin College: Held tabling Road  Goodwin College - Two free commute trips Scholar event with CTtransit.  Hartford Adult Education Center - $25 gift card raffle Events  Hartford Public Library UConn Hartford: U-Pass CT tabling  Aetna  Hartford Yard Goats event with CTtransit and CTrail.  Albertus Magnus College, East  Jackson Laboratory Town of Windsor: Met with the Hartford Chamber of Commerce to review  Lincoln Financial Advisors  Amazon Fulfillment Center BDL-2 business engagement plans.  Lincoln Life Insurance  Asnuntuck Community College 9 Quarterly Report July —September 2018

Regional Worksite Highlights

Events (Continued)  Capital Community College  Manchester Community College  Center for Latino Progress  Mitchell College  Central Connecticut Chambers of  Pratt and Whitney Commerce  Rich Product Corporation  Cigna  University of Saint Joseph School  City of Hartford  Saint Francis Hospital of Pharmacy   City of New Britain Shipman & Goodwin  Vernon Public Schools   Connecticut Spring and Stamping The Hartford  Walgreens Distribution Center   Department of Administrative Town of Windsor  Windham Regional Community Services  Trinity College Council  Enterprise Holdings  Tunxis Community College  Wiremold Legrand  GE Power  UConn Hartford  Workers’ Compensation  Glastonbury Chamber of  UConn Health Center Commission Commerce  University of Hartford  Glastonbury Town Hall  University of Saint Joseph  Goodwin College  University of Saint Joseph School  Hartford Adult Education Center of Pharmacy  Hartford Public Library  Vernon Public Schools  Hartford Steam Boiler  Veterans Affairs Connecticut Healthcare System (Newington)  Jackson Laboratory  Voya  Job Corps Hartford  West Hartford Health and Rehab  Manchester Community College  Windham Regional Community  Porter and Chester Institute Council (Enfield)  Windsor Health and  Prudential, Hartford Rehabilitation Center  Shipman & Goodwin  Wiremold Legrand  The Hartford  Town of Farmington Meetings  Albertus Magnus College, East  Town of Windsor Hartford  Trinity College  Amazon Fulfillment Center BDL-2  TSKP Studios  Asnuntuck Community College  Tunxis Community College  Branford Hall (Southington  UConn Hartford campus)  UConn Health Center  Cabelas  University of Hartford

10 Quarterly Report July —September 2018

Customer feedback: Customer Service Updates “Vickie was a pleasure to deal with! Would use this service After-Hours Training again if I needed help! A+++” CTrides held multiple training sessions for after- “Wanda answered all my questions and was very helpful. I hours answering service, Advance Communication Services. really appreciated all she did.” Priority Calling “It was nice to talk to Cindy and give her my feedback.” Implemented priority calling process for Train “She was polite, courteous, and most importantly under- Master. stood the problem I experienced.” Salesforce Development Continued IT Development for Salesforce of New “The woman with whom I spoke was very pleasant and Forms for Transportation Leaders Program helpful. She was thorough with questions about my problem and patient with the time it took for me to explain it.” “Excellent response time and wonderful experience!” “Great service! Love the Hartford Line!” “Quick and to the point. The way customer service should be done.” “Russell was a very good operator. I felt bad because I had some questions that were a little general and I do not take the train often, but he was kind and helpful the whole way.”

2nd Quarter 2015 Customer Service Details: 3rd Quarter 2018  6,192 Total cases into CTrides  5,277 inbound calls 23 inquiries about available disabled services 19 bilingual inquiries Continued high volume due to Hartford Line  Filed 1,205 email cases Great or OK rating on 72% of emails surveyed  339 marketing/informational outbound calls  Facilitated 566 live online chats of which 150 were SMS (text) chats 4.79 out of 5 (best) avg. rating on all chats  Provided 12 Emergency Rides Home to 6 vanpool riders, 4 express bus riders, 1 Shore Line East rider, and 1 carpool rider.

 Distributed 5 trial bus passes to commuters meeting the program’s Trial Ride criteria. ► 5,277— Inbound Calls ► 339— Outbound Calls  A follow-up survey for the quarter tallied 0 re- sponses. ► 1,205— Email Cases ► 566— Online Chats

11 Quarterly Report July —September 2018

CTrides Ridematching & Rewards Program  CTrides added 964 new members to the Ridematch & Rewards program in the third quarter of 2018. The college- oriented Road Scholar promotion aided with events to drive sign-ups.

 NuRide (soon changing name to AgileMile) completed Security Audit of their systems to ensure customer data remains safeguarded.

 Contract finalized with Entertainment to provide hundreds of new local rewards for new and returning users.

 Priorities and Future Developments  Automatic Passive Trip Tracker  Vanpool Availability Integrated into Ridemating  Auto-Purge Accounts Based on Dormancy  Data Integrity Enhance (trip profiles, duplicate location, etc.)

 Quarter 3 Statistics  New Members: 964  Reduced SOVs: 220,983  Reduced VMT: 3,731,953  Reduced Emissions: 1,675.53 tons  Gallons of Gas Saved: 170,476  Money Saved: $2,033,913  Rewards Redeemed: $11,619

Screenshot of CTrides App in Play Store Participants in Regional Water Authority’s Bike at Lunch Event

12 Quarterly Report July —September 2018 Appendix A: Partner List

As of Q3 2018, there are more than 250 businesses, agencies and municipalities working with CTrides

1. 3PL Worldwide 2. 9Town Transit 3. Advance Auto Parts 4. AECOM 5. Aetna 6. Albertus Magnus 7. Albertus Magnus (East Hartford) 8. Alexion Pharmaceuticals 9. All Our Kin 10. Amazon Fulfillment Center BDL-2 11. Amazon Sorting Center Wallingford 12. Aptar Group 13. Artspace New Haven 14. ASML, Inc. 15. Asnuntuck Community College 38. City of New Britain 54. Connecticut Mental Health Center 16. Avon Health Center 39. City of New Haven 55. Connecticut National Guard 17. Bigelow Tea 40. City of Stamford 56. Connecticut Probate Court 18. BikewalkCT 41. City of Waterbury 57. Connecticut Spring and Stamping 19. BLT Office (Norwalk) 42. City of Waterbury - Public Health 58. Connecticut State Insurance 20. BLT Office (Stamford) 43. Community Health Center of New Department 21. Bradley Airport London 59. Connecticut Valley Hospital 22. Branford Hall (Branford) 44. Connecticare 60. Connecticut Water 23. Branford Hall (Southington) 45. Connecticut Children's Medical 61. Continuum of Care Inc. 24. Bridgeport Public Schools Center 62. CT Department of Labor 25. Cabelas 46. Connecticut College 63. CTtransit 26. Capital Community College 47. Connecticut Department of 64. CTfastrak 27. CARTUS Developmental Services 65. Datto, Inc. 28. CDM Smith 48. Connecticut Department of Energy 66. Department of Administrative 29. Center for Latino Progress and Environmental Protection Services 30. Central Connecticut Chambers of (Hartford) 67. Department of Economic and Commerce 49. Connecticut Department of Energy Community Development 31. Central Connecticut Coast YMCA and Environmental Protection (New 68. Department of Emergency Services 32. Central CT State University Britain) & Public Protection 33. Chabaso Bakery, Inc. 50. Connecticut Department of Labor 69. Department of Public Health

34. Cigna 51. Connecticut Department of (Hartford) 35. City of Bridgeport Transportation 70. Department of Rehabilitation 36. City of Danbury 52. Connecticut Green Bank Services 37. City of Meriden 53. Connecticut Innovations 71. Department of Revenue Services

13 Quarterly Report July —September 2018 Appendix A: Partner List

72. Department of Social Services 105. Hartford Steam Boiler 128. Lincoln Life Insurance/Freemont (Hartford) 106. HARTransit Group Management 73. Diageo, Inc. 107. Henkel Corporation 129. Live Green CT 74. East River Energy 108. Hotchkiss School 130. Lower Connecticut River Valley 75. Eastern Account System, Inc. 109. Hispanic Advisory Council of Greater Council of Governments 76. Eastern Connecticut State University Stamford (HACGS) 131. Manchester Community College 77. Eastern Connecticut Transportation 110. Homegoods Distribution 132. Marcus Partners Mgmt. Consortium 111. Homes For the Brave 133. MassMutual 78. Eastern Workforce Investment 112. Hospital for Special Care 134. MedSource Consultants Board 135. Medtronic 79. Electric Boat 136. Middlesex Community College 80. Empire State Realty Trust 137. Middlesex Community College - 81. Enterprise Holdings Meriden Campus 82. Enterprise Rideshare 138. Middlesex Hospital 83. ESPN 139. Middlesex Hospital Shoreline Medi- 84. ExecutNet cal Center 85. Fairfield University 140. Middletown Area Transit 86. Foxwoods Resort and Casino 141. 87. Fusco Corporation 142. Mitchell College 88. Gateway Community College 143. Mohegan Sun Casino 89. Gaylord Specialty Healthcare 144. Mystic Healthcare and Rehabilita- 90. Global Steering Systems tion LLC 91. GoNHGO 145. Mystic Marriott Hotel & Spa 92. Goodwill of Western & North- 146. Naugatuck Valley Community 113. Housatonic Community College ern CT College (Danbury) 114. Human Resource Leadership Associ- 93. Goodwin College 147. Naugatuck Valley Community ation of Eastern CT 94. Greater Bridgeport Transit College (Waterbury) 115. IFG Companies (Guilford Specialty 95. Greater Norwalk Chamber of 148. Naugatuck Valley Council of Group) Commerce Governments 116. Inertia Dynamics Corporation 96. Greater Waterbury YMCA 149. Naval Submarine Base New London 117. Innovate Stamford 97. Greenwich Board of Education 150. New Britain CT Works Center 118. IRS 98. Greenwich Chamber of Commerce 151. New Britain Downtown District 119. Jackson Laboratory 99. Group CBS Circuit Breaker Sales 152. New Haven Coalition for Active 120. Job Corps (Hartford) 100. Hartford Adult Education Center Transportation 121. Job Corps New Haven 101. Hartford Foundation for Public 153. New Haven Mayor’s Task Force on 122. Jones Lang Lasalle Americas Giving Bike Education 123. Key Bank - New Haven 102. Hartford HealthCare System Support 154. North East Transportation Co. 124. Knights of Columbus Office 155. Northwest Hills COG 125. Konica Minolta Business Solutions 103. Hartford Hospital 156. Northwestern CT Community 126. Law offices of John Andreini 104. Hartford Public Library College 127. Lawrence + Memorial Hospital

14 Quarterly Report July —September 2018 Appendix A: Partner List

157. Norwalk Community College 191. Siemon Company 219. The Watermark at 3030 Park 158. Norwalk Housing Authority 192. Sikorsky Aircraft Corporation— 220. The Workplace 159. Norwalk Transit Bridgeport 221. Three Rivers Community College 160. NWCC Center for Workforce 193. Sikorsky Aircraft Corporation— 222. Thule Inc Development Shelton 223. Town Green Special Services District 161. Office of Policy and Management 194. Sikorsky Aircraft Corporation— 224. Town of Branford 162. Office of the Attorney General Stratford 225. Town of Fairfield 163. Office of the Secretary of the State 195. Society for Human Resource Man- 226. Town of Farmington 164. Office of the State Comptroller agement 227. Town of Greenwich 165. Oracle Corporation 196. South Central Regional Council of 228. Town of Trumbull 166. Paier College of Art Governments 229. Town of Windsor 167. Paradigm Property Management 197. Southeast Area Transit 230. Town of Woodbridge 168. Pelli Clarke Pelli Architects 198. Southeastern Connecticut Council of 231. Travelers 169. People Friendly Stamford Governments 232. Trinity College 170. People's United Bank 199. Southern Connecticut State 233. Triumph 171. PEP - Lacey Manufacturing University 234. TSKP Studios 172. Pitney Bowes-Danbury 200. Southwest Community Health Cen- 235. Tunxis Community College 173. Pitney Bowes-Shelton ter 236. U.S. Department of Housing and 174. Porter & Chester Institute (Branford) 201. St. Mary's Hospital Urban Development 175. Porter and Chester Institute (Enfield) 202. St. Vincent's College 237. UConn Hartford 176. Porter and Chester Institute 203. St. Vincent's Medical Center 238. UConn Health Center (Stratford) 204. Stamford Chamber of Commerce 239. Ulbrich Stainless Steels and Special 177. Porter and Chester Institute 205. Stamford Downtown Special Ser- Metals (Waterbury) vices District (SDSSD) 240. United Bank 178. Pratt & Whitney- Middletown 206. Stanley Black & Decker 241. United Healthcare 179. Pratt and Whitney 207. State Education Resource Center 242. United Illuminating 180. Prudential (Hartford) 208. State of Connecticut 243. United States District Court: District 181. Quinebaug Valley CC 209. Stone Academy (East Hartford) of Connecticut 182. Quinnipiac University 210. Stone Academy (Waterbury) 244. United Technologies Corporation 183. Quinnipiac University - North Haven 211. Stone Academy (West Haven) 245. University of Bridgeport Campus 212. Sun Life Financial 246. University of Connecticut (Storrs) 184. Radiall USA Inc. 213. Tauck Tours 247. University of Connecticut—Stamford 185. Reckson/SL Green 214. The Business Council of Fairfield 248. University of Connecticut— 186. Rich Product Corporation County Waterbury 187. Saint Francis Hospital 215. The Hartford 249. University of Hartford 188. Sea Corp 216. The Independence Center 250. University of New Haven 189. SeeClickFix 217. The Kennedy Center, Inc. 251. University of Saint Joseph 190. Shipman & Goodwin 218. The Mary Wade Community 252. University of St. Joseph School of

15 Quarterly Report July —September 2018 Appendix A: Partner List

Pharmacy 253. Valley Transit District 254. Veterans Affairs Connecticut Healthcare System (Newington) 255. Veterans Affairs Connecticut Healthcare System (West Haven) 256. Voya 257. Waste Management 258. Watch For Me CT 259. Waterbury Hospital 260. Watson Foods 261. Wesleyan University 262. West Hartford Health and Rehab 263. Western Connecticut State University 264. Western CT Council of Governments 265. Wiggin & Dana, LLP 266. Windham Region Transit District 267. Windham Regional Community Council 268. Windsor Health and Rehabilitation Center, LLC 269. Wiremold/Legrand 270. Workers' Compensation Commission 271. Yale University 272. Yale-New Haven Hospital 273. YMCA Greater Hartford

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