SUSTAINABILITY REPORT Issue 2019/2020 SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020

Dear Readers, © Zedler-Institut

Sustainability in the cycle industry - isn’t that a matter of course?

It is correct that many sustainable properties are attributed to the actual product (bicycle), but it doesn’t mean automatically © Zedler-Institut that its production is actually eco-friendly and resource-saving. Our understanding of sustainability goes beyond!

Our target is not only to make bicycles and e-bikes more user-friendly, more endurable and thus safer, but also to operate a business that takes as little from nature as possible.

Freely based on the originally Swabian motto “Don’t talk, just do it” we have lived the topics conservation of resources, recycling and internal mobility from the early days of the Zedler loss adjusting agency in 1993. The new KFW 55 company building Our approach to our new building including innovative that was projected with a clearly visible cradle-to-cradle technology and the entire monitoring was made with the same approach from 2014 on and which was occupied in 2017 makes precision and passion with which we perform tests, establish the resource-saving management at Zedler-Group visible to the technical documentation and expert’s reports. outside with plenty of wood and rough materials. No fossil fuels, The present sustainability report is the beginning of visualising but electricity from hydropower or an own photovoltaic system and monitoring our concepts and their realisation in the instead as well as recycling paper and re-using of packaging company in a transparent way. There is still a lot to be done for materials are basic topics that we have long since settled and us! implemented. With the regular preparation of sustainability reports we Nevertheless, we do not rest on the current status quo, but therefore hope to obtain important impetus for improving The present rst elaborated sustainability report is not yet based on a continue improving for example the use of the process waste ourselves even further and to render our employees still more reporting framework. It is based instead on facts and issues relevant to the heat of our compressors and minimising still available leakages enthusiastic about comprehensive sustainability. Zedler-Group. It was important to us to evaluate the measurements and in our compressed air supply system. In percentage terms we countings made on our own as well as the bills of the service providers and are already signi cantly below the average but aiming at the not to rely upon the prospected parameters of the manufacturers. least possible loss.

For the elaboration of the second sustainability report which will follow, various frameworks will be considered before selecting among them the one matching perfectly the Zedler-Group issues. Graduate Engineer Dirk Zedler Founder and Managing Director SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 TABLE OF CONTENTS Lea Heinle is a student intern of the dual studies programme realising the practical part of her studies at Zedler-Institut. As a sustainability Milestones of the group ...... 4 representative, she is among other things responsible for the issues Company presentation ...... 6 environment and data recording as well as for the monitoring of the Awards and prizes ...... 8 more than 70 measuring points in the building. Ocial inauguration 29 June 2018 ...... 10 This eld also includes the present rst sustainability report which was elaborated together with managing director Dirk Zedler, because Energy-ecient building ...... 12 environmental consciousness has top-level priority at Zedler-Group. © Zedler-Institut friendliness towards Insects ...... 13 Craftsmen – local ...... 14 Suppliers – awarded ...... 15 Bicycle promotion – a successful concept ...... 16 Mobility – bicycle wins ...... 18 Water circulation – fresh water halved ...... 20 Electricity exclusively in the building – climate-positive ...... 22 The graphic presentation of the present sustainability report was Photovoltaics – works and is protable ...... 24 made by Kirsten Krümmel, media designer at Zedler-Institut. Operations – climate-neutral ...... 27 Compressors – leakages minimized – process waste heat used ...... 28 Milestones testing ...... 30

Social sustainability ...... 32 © Zedler-Institut Voluntary work ...... 33

Memberships/participation ...... 33 The entire team is responsible for the realisation Milestones journalism – lectures ...... 34 of social commitment and the observance of ecological and sustainable regulations. Promoting young people ...... 36 The team’s supporting contribution of knowledge Social corporate management ...... 38 and data also rendered possible the elaboration of Employees ...... 40 the present sustainability report. Oce operation ...... 41 Milestones Technical Documentation ...... 42 Waste management ...... 44 Upcycling ...... 45

Milestones of expert’s reports ...... 46 0% of photos, texts made available by Outlook ...... 48 agencies and brochure values

100% Zedler-Group team work © Zedler-Institut © No part of this publication may be reprinted, translated, copied or transmitted in any form or by any means, electronic, mechanical, by hand or otherwise for another business purpose without prior written permission of Zedler – Institut für Fahrradtechnik und -Sicherheit GmbH. © Text, concept, photos and graphic design Zedler – Institut für Fahrradtechnik und -Sicherheit GmbH www.zedler.de

Edition 1.1, February 2020

2 ] 3 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020

MILESTONES OF THE GROUP 2016 Foundation of GDFS – Gesellschaft der Fahrrad-Sachverständigen mbH. Ground breaking ceremony for the construction of the new, energy-ecient and employee-friendly company building. Third trainee position is created within the Zedler-Group for the job of a digital 1997 and print media manager. Development of test methods for the testing of bicycle frames 2018 made of carbon Ocial inauguration of the innovative after accidents. company building with Transport Minister Winfried Hermann, Mayor Werner Spec, 2012 Bernhard Lange (Presidium Member of the German bicycle association ZIV), Albert Development of Herresthal (Managing Director of VSF e.V.), speci c testing systems Dr. Gudrun Zuehlke (Chairwoman of ADFC for pedelecs. SINCE 1996 e.V. Baden-Wuerttemberg) and Thomas Musch (Chief Editor of road bike magazine Critical bicycle technology TOUR and MY BIKE). SINCE 1995 journalism. Drawing up of trend-setting 2013 instructions for bicycles and The rst Zedler-Institut bicycle components. 2001 newsletter is sent 1989 to more than 1,000 2019 Thesis on carbon. Recruitment of specialists from the All in all 26 permanently Optional subject the rst full-time 1993 2004 bicycle industry. employed team members and © Zedler-Institut during the First company in Baden-Wuert- employee. up to 40 freelancers work for studies: non- Foundation of Ingenieur- temberg to take on trainees for Zedler-Group. conventional und Sachverständigen- the job as bicycle mechanics. energy büro für Fahrradtechnik engineering. in Ludwigsburg. 2017 2010 Move into the new building, 1987 partly still in construction Foundation of Zedler – Institut für Construction of 2007 Fahrradtechnik und -Sicherheit the rst disc wheel 1994 20th TV shooting: The German GmbH. Proof of research and cover made of teaching established, therefore Public appointment and channel Kabel 1 brings Dirk GFRP (glass- bre permission to use designation swearing in of Dirk Zedler as an Zedler as a bicycle expert and reinforced plastics). institute. 2014 1991 expert for bicycles at the CCI thus as an expert on German TV. One of the rst companies to take on Completion of studies as Stuttgart. trainees for the job as two-wheeler a graduate engineer. Dirk Construction of the rst mechatronic technicians, subject Zedler is employed business stiness test stands for bicycles. bicycle, in Baden-Wuerttemberg, manager of a large cycle Germany. Extension of the public shop. 2009 appointment and swearing in of Dirk Extension of the production Zedler as an expert for bicycles and capacities for bicycle test electric bicycles. stands due to an increasing demand for zedler.de test stands by customers in Germany, Europe, the USA and Asia.

4 ] 5 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 COMPANY PRESENTATION

Zedler-Group is active in the elds: Since the foundation of the company in 1993 we have For this purpose we operate in the 5 business elds: set the pace for progress in the cycle industry and for the Preparation of bicycle reports, accident reconstructions and perception of the bicycle as a serious means of transport loss analyses for the courts, insurers, manufacturers and and asset. In those days, company founder Dirk Zedler was private individuals not only in Germany, but all over Europe, a pioneer in this eld. Sustainability with regard to bicycles Technical documentation in the USA as well as worldwide. was not an issue in the 1990s. As a successful triathlete in his

© Zedler-Institut age group and everyday cyclist since 1984, Dirk Zedler knew Development and building of scienti cally-based, about the advantages of the bicycle in the full spectrum and practice-oriented testing systems (test stands, control and believed in its potential as a sustainable means of transport analysis software) for bicycles, pedelecs, cargo bikes and of the future. individual components for our own laboratories and for manufacturers worldwide. Zedler – Institut für Fahrradtechnik und -Sicherheit GmbH is part of Zedler-Group which has accompanied the technical develop- Testing services as consultancy for bicycle and component ment of the bicycle in terms of comfort, safety and user-friendli- manufacturers. In our own test laboratories we accompany ness as well as the perception of the courts and the insurers for the development of bicycle frames and components from the Testing technology and services 25 years and more. We want to bring more people on the bicycle prototype to the market launch. With our testing systems we by better bicycles and to make the bicycle a product avoiding as perform this by going beyond the currently incomplete and © Zedler-Institut much waste as possible by a longer service life. - from our objective point of view - insucient international standards (DIN, EN, ISO). Technical documentation, e.g. concept, preparation and (stipulated) printing of EN and ISO-compliant user manuals for bicycle and pedelec models of all kinds in more than 40 languages. Several times, the user manuals were awarded test winner, e.g. by the German foundation for comparative Expert’s reports/loss analyses product testing (Stiftung Warentest). Risk analyses, declarations of conformity etc. for pedelecs from the Zedler-Institut passed the state authorities of many countries without initial © Zedler-Institut suspicion. Publication of ndings from expert’s reports about defective component principles, insucient manufacturing processes, incompatible assembly groups or mounting de ciencies in the leading special-interest press (such as for example BIKE, EMTB, Eurobike Daily, Freeride, MY BIKE, TOUR etc.)

The business elds are subdivided Zedler – Institut für Fahrradtechnik Presentation of research ndings during lectures and speeches as follows, whereas the loss adjusting und -Sicherheit GmbH at the leading conferences of the industry as well as during agency is exclusively active in professional training, e.g. the German federal school for two- the eld of expert’s reports for wheel technology, and further training of employees of bicycle the courts: manufacturers, wholesale companies and specialist retailers.

GDFS – Gesellschaft der With these publications we provide a continuous increase in Fahrrad-Sachverständigen mbH the quality awareness of the cycle branch and their users. We herewith not only raise the bicycle’s safety level, but also its user comfort level and ensure an improved exploitation of its potential. Bicycles and pedelecs are thus recognised and used as attractive mobility alternative for the broad population.

In short: We oer (almost) everything with and around bicycles Sachverständigenbüro für except from building, repairing and selling them. Fahrradtechnik Zedler (Loss adjusting agency)

6 ] 7 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 AWARDS AND PRIZES

2020 2015 Certi cation building in operation is currently passed by aiming at the highest Award as a "Hero of the new mobility" for graduate engineer Dirk Zedler by “platinum” award level. Baden-Wuerttemberg's Minister of Transport The building is climate-positive and even the business operation is climate-neutral! Ocial valuation and awarding of the certi cation is scheduled for the weeks to come.

2019 2014 City Cycling campaign: “Most kilometres per employee” and fth place for Finalist at the “Business Award for the Environment” in the category “Trade and “Total kilometres”, presented by Mayor Michael Ilk, City of Ludwigsburg services”, Baden-Wuerttemberg’s Ministry of Environment, Climate and Energy Economy

2018 2014 Prize winner “Grand Prix of Small and Medium Business” of Oskar-Patzelt- Foundation under the patronage of Baden-Wuerttemberg’s Minister for Prize winner "Medium-Sized Company Award for Social Responsibility" Economic Aairs, Work and Housing Dr. Nicole Homeister-Kraut Baden-Wuerttemberg’s Ministry of Finance and Economy and Caritas

2011 2018 Prize winner: Statewide competition award “Baden-Wuerttemberg’s most Prize winner of VSF..Ethics Prize of the cycle industry for the future-oriented, bicycle-friendly employer” of the German Environmental Management ecologically well thought out new company building in the Swabian city of Association (B.A.U.M. e.V.), presented by Baden-Wuerttemberg’s Ministry of Ludwigsburg Transport and Infrastructure 2nd place in same-named nationwide competition

2016 2009/2013 Award as one of 5 nalists from Baden-Wuerttemberg in the competition Award by German health insurance company AOK in their "Bike to work" "Grand Prix of Small and Medium Business” 2016 of the Oskar-Patzelt- initiative Foundation

2016 Award as Top Ten Company within the state prize for young companies of L-Bank, presented by Baden-Wuerttemberg’s Minister President Winfried Kretschmann

8 ] 9 ] 10 ] OFFICIALINAUGURATION 29JUNE 2018 OFFICIALINAUGURATION 29JUNE 2018 SUSTAINABILITYREPORT 2019 / 2020 Winfried oftheLandtag, Hermann,Member Baden-Wuerttemberg’s of Minister Transport; Winfried oftheLandtag, Hermann,Member Baden-Wuerttemberg’s of Minister Transport; Bernhard Lange, ofPaul Managing Partner Lange&CO. OHGandexecutive board ofZIV; Bernhard Lange, ofPaul Managing Partner Lange&CO. OHGandexecutive board ofZIV; F.l.t.r.: Zühlke, Gudrun ofADFCBaden-Wuerttemberg; Chairwoman F.l.t.r.: Zühlke, Gudrun ofADFCBaden-Wuerttemberg Chairwoman Thomas Musch, Cheif Editor of TOUR andMYBIKE Thomas Musch,Cheif Editor of TOUR andMYBIKE Dirk ZedlerDirk Zedler-Institut; ManagingDirector Dirk ZedlerDirk Zedler-Institut; ManagingDirector Thomas Palus, CEO Volksbank Ludwigsburg; Thomas Palus, CEO Volksbank Ludwigsburg; Albert Herresthal, Albert Managing Director VSF; Albert Herresthal, Albert Managing Director VSF; Werner Spec, Mayor ofLudwigsburg; City Werner Spec, Mayor ofLudwigsburg; City SUSTAINABILITYREPORT 2019 / 2020 11 ]

The start of the construction of the new energy- During the construction of the building it was ecient company building in 2016 was another important for us to create the area as closely to huge step forward towards the issue of sustainable nature as possible. The garden around the new management. With the new building Zedler-Group company building was planned and realised as an intended to set an exclamation mark for (electric) orchard meadow with native crop plants and an bicycles and the smart merger of real estate and insect-friendly NABU-certi ed meadow. movables in the automotive region. © Zedler-Institut © Zedler-Institut

Right in the middle of the orchard meadow a big insect hotel was built in 2018. It oers space to various species. The company building reects the holistic approach The green area of the company premises of the environmental protection and adds the nal covers 49.5% sustainable touch to the company. The new future-oriented energy-ecient building The courtyard area including parking spaces of Zedler-Group represents what is yet to come. covered with water-permeable open joint paving With its details, such as pedelec and car service blocks covers of the total area station and a photovoltaic system on the roof, the 24% new company building stands exemplarily for a change in energy and mobility. Electricity must be Excluding the bicycle parking with green roof no © Zedler-Institut generated in a decentralized way and stored in the © Zedler-Institut more than 26.5% of the total area is built on batteries of the electric vehicles and e-bikes.

26.5% of the total area of the company premises is covered by the roof area with a photovoltaic system. The rainwater collected in this area is channelled into the cistern

Everyone knows that you never stop learning, but Roof drainage into the cistern. for us in the rapidly developing world of bicycles it is more topical than ever. For this very reason we 0% of rain water into sewerage created a platform for training events and seminars in a bicycle-friendly atmosphere in Ludwigsburg. This seminar area is used to pass on bicycle-relevant topics as well as to explain and inform about the aspects of sustainable working at Zedler-Group.

The seminar facilities including an integrated © Zedler-Institut museum with more than 200 historic bicycles © Zedler-Institut covers nearly one third of the total building area. Pauses and discussions about what has been learned are held on a 150 sqm large terrace with a view on nature.

12 ] 13 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 CRAFTSMEN LOCAL SUPPLIERS AWARDED

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1 Ludwigsburg When selecting our suppliers it is important to us that their Elektro Negele GmbH business management ist ecological and socially compatible. 15 Kelzenberg + Jahnke Freie Architekten Many of our suppliers have already been awarded for their 13 Ilsfeld 14 Kirnbauer Bau- und Möbelschreinerei GmbH sustainable and ethical business management. Bönnigheim Beilstein Eberhard & Manfred Kuch Gartengestaltung For example: 81 Gebr. Lotter KG S. & B. Massa Brandschutz NOZ Elektrotechnik GmbH Pleidelsheim Raumausstattung Jung Ensinger Mineral-Heilquellen Ingersheim 6 7 Yll Osmani Among others regional prize winner “Business Award for the Erdmannhausen Environment“; “Medium-Sized Company Award for Social Bietigheim-Bissingen 5 2 Asperg 4 8 Responsibility“, both in 2014 Benningen a.N. Gutjahr Service GmbH + Co KG 1081 Asperg KEE Klima- & Elektrotechnik Erdmann GmbH LUDWIGSBURG 2 Negele Küchenpro GmbH Interstuhl-Büromöbel 1 3 Remseck I. a. regional prize winner “Business Award for the Environment“ 3 in 2010 Remseck Rossi GmbH 4 Benningen a. N. Korntal- 9 Münchingen Waiblingen © Zedler-Institut Schlosserei Klein Luchterhand Bio-Catering 10 I. a. also member of UnternehmensGrün e.V. and also signatory 8 5 Bietigheim-Bissingen Leonberg of WIN-Charta, certi ed organic cooking 1481 Geotechnik Südwest Frey Marx GbR 12 11 Schäuele Büro für Vermessungswesen STUTTGART 6 Ingersheim Mader Druckluft Esposito Isolierungen GmbH I. a. regional prize winner “Business Award for the Environment“;

10 Top 3 German Sustainability Award in 2015 and 2018 81 7 Pleidelsheim 8127 Gustav Schüle Bauunternehmung GmbH & Co. KG 8 Erdmannhausen Olymp 8 Sanitär Stiegler GmbH Zedler corporate wear, i.a. climate-neutral company headquarters Radius per ring: 10 km 16 and only at 5.5 km airline-distance from Zedler-Group Neuhausen a.d.F. 9 Korntal-Münchingen W. Arnold Stuckateur GmbH

10 Waiblingen Sick-Messinstrumente Mehne Bauphysik Ingenieurgesellschaft mbH For the construction of the new company building we chose I. a. regional prize winner “Business Award for the Environment“ nearly exclusively craftsmen in our region located at distances of 11 Stuttgart in 2014 max. 25 kilometres. ED Stuckateur GmbH QUBUS – Planung und Beratung Oberächentechnik GmbH One of the craftsmen involved in the interior ttings of the Wulle Lichti Walz GmbH Vaude building cannot be marked in the above map. Schäfer Trenn- Mayer Zeltwanger GmbH Zedler corporate wear, i. a. no. 1 in the ranking of sustainability wandsysteme GmbH is located in Horhausen (Westerwald). reports 2019, regional prize winner “Business Award for the 12 Leonberg Environment“; German Sustainability Award 2015 Neunaber Fliesen GmbH 13 Bönnigheim Hagenlocher GmbH Gmähle-Scheel Print-Medien GmbH 14 Beilstein Egon Hägele GmbH We select print shops on the basis of ecological criteria. Our print shop is located in the region and uses eco-friendly paints, 15 Ilsfeld lacquers and printing processes (FSC-paper). The print shop is Fischer + Weimar Holzbau GmbH located in Esslingen which is in the vicinity and therefore from Soyez Stuckateur GmbH the region. We do not plan any changes, even if this means 16 Neuhausen a.d.F. higher costs compared to other suppliers, e.g. from the Far East. Thyssenkrupp Aufzüge GmbH

14 ] 15 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 BICYCLE PROMOTION A SUCCESSFUL CONCEPT

Cycling of the employees has been promoted Company bikes/pedelecs are available on loan and optimized by the infrastructure since the to all employees. There are also several dierent foundation of the company. When designing the types of bikes for short trips into the city, for new company building particular importance was example during the break. The company bikes that paid to providing an optimum cycling infra- are available to our employees are always current, structure. It starts with a bicycle parking located state-of-the-art products. Particularly in the case directly adjacent to the entrance of the company of e-bikes this means a high motivation for the building. Besides its high bicycle capacity the employees, as technology is developing at a rapid bicycle parking also provides numerous charging pace presenting a still more ecient alternative in possibilities for e-bikes. In the parking which is also mobility. © Zedler-Institut chip secured there are tyre pumps, chain oil and © Zedler-Institut When buying individual bicycles, employees also cleaning rags. bene t from the favourable purchase prices of the company.

Just a few steps from the entrance adjacent to the The increased use of the pedelecs leads to a

bicycle parking there are two spacious change signi cant reduction of CO2 and particulate rooms with many high-quality showers, lockers as emission, a particularly important measure in the well as towels. The change rooms and one metropolitan area of Stuttgart. well-aerated drying room for the clothings heated For this reason new space for cargo pedelecs was by the compressor exhaust air are further created with the new building and the bicycle elements in the building to lower the barriers of parking and a company cargo bike was purchased commuting by bike. with the move into the new building. With this For this reason most of our employees commute by cargo bike courier journeys can be performed yet © Zedler-Institut

bike throughout the year. © Zedler-Institut more consequentially by bike. Our cargo bike as a matter of fact replaces a company car.

In addition, the building includes a spacious bicycle But we not only motivate our own employees, but workshop where the employees can have their also convince our stakeholders of the alternative in bicycles checked in regular intervals and repaired, if terms of mobility by taking several measures. necessary. Besides the already described seminar area created Especially in winter everyone has the opportunity in the new building for bicycle-related seminars, to make their bicycle winter-proof. a tandem was also purchased. Visitors are picked up by this tandem from the railway station. On the Either the employees do it on their own or they ask occasion of events we inform the organisers and the apprentice to do it. the participants about sustainable alternatives in © Zedler-Institut © Zedler-Institut terms of mobility, such as the availability of bikes and pedelecs at rental stations close to the railway station.

16 ] 17 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 MOBILITY BICYCLE WINS The share of cyclists and pedestrians was 63% One-way distances up to 27.5 km are even from November to January commuted by our employees by bike

71% of the employees commute without car (bicycle, pedestrians, local public transport) In the summer months the share of cycle trac is signi cantly above 75% (will be registered in future) MODAL SPLIT COMMUTE

Average kilometres per day of the employees by bike 19.6 km

About 14,960 kg CO2 were saved by our employees by the annual kilometres commuted by bike in 2019 (ADFC calculator) © Zedler-Institut cars local public transport bicycle / by foot

75% of the business trips are made with German Rail, i.e. with green electricity

70% of local business trips are made by bicycle, pedelec or e-cargo bike

No more than 16,752 km/year by the car eet including private trips of the Employees of Zedler-Group during the annual cycle tours management in the past 20 years through the surrounding region of Ludwigsburg

18 ] 19 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 WATER CIRCULATION FRESH WATER HALVED

48% of rain water in the total water consumption

100% of rain/cistern water for toilet ushing, bicycle January cleaning, garden watering and corporate fountain December February

Annual average 0% of fresh water supply into the cistern

November March

83,160 litres of cistern water use

The rain water of the entire roof surface is collected in the cistern to supply the toilet ushing, the garden watering, the bicycle cleaning and the corporate fountain. October April The court yard and parking of the company building are covered with Stuttgarter Sickerstein, i.e. open joint paving blocks. They rain water from the cistern allow rain water to seep away slowly into the ground. In case of excessive quantities of seeping away water through the open joint paving blocks there are additional in ltration ditches under the parkings. In this area the water running through the ditches Annual average is guided into the ground and added to the ground water.

September May

August June

July © Zedler-Institut © Zedler-Institut

rain water from the cistern fresh water

Rain water cistern (two times 5,000 l) prior to installation Rain water cistern after installation

20 ] 21 ] 22 ] ELECTRICITY EXCLUSIVELYELECTRICITY IN THE BUILDING SUSTAINABILITYREPORT 2019 / 2020 October consumption rstoor September November December August consumption ground oor Annual average January July consumption basement February June consumption heating/cooling March May April CLIMATEPOSITIVE fed into thepower grid. as theexcessive company-generated is photovoltaic electricity The buildingitselfexcluding test operations isclimate-positive, analysis. The analysis therefore from March 2019on. starts gauges were installedto enhance amore detailedrecording and is incomplete. Following this rstdata recording dial further For February 2019(seegraphics onpage20)therecording value kWh value kWh March March fed in or bought from sources external as negative consumption oce building April April May May June June generation July use of generated electricity July August August internal use of photo-voltaic electricity September September October October SUSTAINABILITYREPORT 2019 / 2020 November November December December January January 23 ]

ORIGIN OF ELECTRICITY FOR BUILDING 47% photovoltaic-generated electricity of total AND BUSINESS OPERATIONS -32.5% operating costs per sqm building building electricity surface compared to the previous building 0% fossile fuels 71% use of the electricity company-generated by photovoltaics (realised by east-west-orientation)

100% green electricity

electricity electricity fromfrom hydropowerhydropower (bought(bought fromfrom externalexternal sources)sources) photovoltaics photovoltaics © Zedler-Institut

The photovoltaic system on the energy-ecient building of Zedler-Group directly before its completion.

24 ] 25 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 OPERATIONS CLIMATENEUTRAL value kWh value

January

March April May June July August September October November December January December February

total consumption generation

total consumption November March value kWh value

October April

March April May June July August September October November December January

bought from external sources generated Annual average

September May For February 2019 (see graphics on page 25) the recording is incomplete. Following these rst data recordings further dial gauges were installed to enhance a more detailed recording and analysis. The analysis therefore starts from March 2019 on.

The building including test operations and test laboratory with compressed air processing is climate-neutral, as the electricity August June

required in addition during days with less sunlight and bought © Zedler-Institut from external sources is also CO2-free. It is obtained from the July electricity plant EWS Schoenau generating their electricity mainly from hydropower.

consumption rst oor consumption ground oor consumption basement without All. 23 consumption Allegro 23 consumption heating/cooling

26 ] 27 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 COMPRESSORS LEAKAGES MINIMIZED COMPRESSORS PROCESS WASTE HEAT USED

In performing our regular internal leakage detections by means of a speci c absolute value energy heat exchanger ultrasound unit we were able to signi cantly reduce the leakages by about 90% with the initial scan of the network in the entire building alone.

Due to the fact that there are static as well as dynamic testing systems loosen- ings in the compressed air system may occur during the test operations. For this reason this system is checked by employees every 3 months. The static ring line is checked every 6 months. value kWh value

Compressed air check every Loss in the network less 3 months 10% January February March April May June July August September October November December January (common value throughout Germany 15–80%, source: Fraunhofer-Institut) Alup 23 Alup 14 Compressed air supply with a central, higher-level control actuating the need-based or the individual torque-controlled energy-ecient screw compressor(s).

100% of controlled compressed air supply. total current consumption compressors Savings of energy de nitely great, however not quanti able.

Heat exchangers cool down the compressors and heat dish washer and service water as well as the heating. value kWh value

Up to 50% of re-collected energy during the winter months © Zedler-Institut

January February March April May June July August September October November December

Alup 23 Alup 14

28 ] 29 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 MILESTONES TESTING

1994 2007 2013 2017 Construction of the rst test stand for Re-equipment and extension of the Extension of testing capacities The test lab space alone in bicycles for TOUR – Europas Rennrad-Mag- test laboratory of Delius Klasing Verlag by doubling the number of the new company building of azin Nr. 1 (Europe’s road bike magazine no. (Europe’s leading bicycle magazines) 2011 testing systems successively. Zedler-Institut covers 600 sqm, 1), sparking o the stiness tests for sports with zedler.de test stands. Development of the block including show lab. TOUR – Europe’s road bike magazine no. 1 bicycles, coining the term STW (stiness-to- program: mixed Multiload perform seat post tests on testing systems in 2015 weight factor). tests for handlebars. the lab of Zedler-Institut. The test lab of Zedler- Initial operation of further testing systems of Institut meanwhile compris- 1997 the SAFETY series (fatigue (durability), impact es 37 static and dynamic 2018 Development and use of zedler.de (crash test) and overload). testing systems that are in The 48 hour promise until test testing systems for the testing of bicycle operation around the clock start is given frames made of carbon involved in 2009 (24/7). accidents for the drawing up of expert’s Extension of the production 2014 reports. capacities for bicycle test stands due Presentation of the new to an increasing demand for zedler. 2012 BCS-testing system. For the rst time, the three 2019 2002 de test stands by customers in Development of speci c pedelec 2016 major parameters of the riding Four test labs are Extension of the Zedler test Germany, Europe, the USA and Asia. testing systems. From now on BIKE, behaviour in the case of a fully equipped. The laboratory by further test Completion and initial operation Europe’s mountain bike full-suspension bicycle chassis dynamic testing stands: fork stiness, test stand of further testing systems for magazine no. 1, rely on can be put into gures with systems are available frame precision, test stand luggage carriers and pedals. the BCS testing system one testing system. Initial at least twice, most hardness, roller type test stand. Extended service in the eld for the evaluation of operation of the rst dynamic of them four-fold. of SAFETY testing services: chassis and aectionate- fatigue testing system for the 18 frames can be Customers in the eld testing ly call it Triceratops. tested at the same AS OF 2010 services obtain Zedler-Institut test overall system handlebar-stem and bicycle fork. time. 2006 Development and construc- seals in the categories EN, Basic, Advanced and Advanced Plus. A new frame testing tion of dynamic testing © Zedler-Institut system measuring systems as well as establishing comfort is developed and setting up of a large and presented in dynamic test laboratory for TOUR Europe’s road testing services for customers. bike magazine no. 1 thus changing bicycle development.

30 ] 31 ] of their expected pro t every year pro tof theirexpected every Zedler-Group fact, donateIn year.tions every times thecosts presents) ofChristmas to non-pro t organisa- and customers we donate aconsiderable amount (at several cards ofChristmas Instead andpresents to businesspartners 32 ] SOCIAL SUSTAINABILITY SUSTAINABILITYREPORT 2019 / 2020 10% Unicef Greenpeace Hilft Aktion Deutschland

level. 2018and2019the In “proceeds” were high onasimilarly were donated in2017aswell. accessories i.e. asaresultaction), andfurther 16bicycles doubled by World (ontheoccasion Relief ofaspecial Bicycle 2017another1,100€wereIn donated thesumbeing andnumerous 201611bicycles accessoriesIn were donated. 2015evenIn 21robust Bualobikesfor Africa were donated. conditions were nanced anddelivered. that are 2014 10bicycles especiallydesignedIn for African Sachsenheim. by the “Zedler team“ tours at Ludwigsburg thecycle and Since 2014we have donated 30Cent cycled perkilometre SOS Children's Village SOS World Relief Bicycle WWF Doctors Without Borders WithoutDoctors MEMBERSHIPS/PARTICIPATION VOLUNTARY WORK benchmarking for medium-sized companiesbenchmarking research project Mittelstand.Ressource““Der (Medium-sized companies. Resource) sustainability (German Confederation in ofSmallandMedium-Sized Enterprises), membershipandparticipation –BundesverbandBVMW mittelständische e.V. Deutschlands Unternehmerverband Wirtschaft, association), supporter andbicycle (German service und Fahrrad e.V. VSF – Verbund Service programme committee memberof &e-bikes, Bicycles DVM workshop boardmember andextended association); foundingcycle FahrradZukunft e.V.; (German –BundesverbandBVZF member promotion circle temberg e.V.; founding Communities inBaden-Wuert- and Pedestrian-Friendly AGFK – Work Group Cycle ble construction), member ble construction), for(German society sustaina- für NachhaltigesBauene.V. Gesellschaft DGNB –Deutsche entrepreneurs Cooperation at alliance of Ludwigsburg; Climate Alliance of –City SUSTAINABILITYREPORT 2019 / 2020 member UnternehmensGrün e.V., examiners “Bicycle mechanic” examiners “Bicycle founding memberofboard of CCI -Stuttgart Industry Chamber ofCommerce and WIN-Charta, signatory WIN-Charta, Baden Wuerttemberg’s ( Fahrrad-Sachverständigen e.V. –BundesverbandBdFS der founding memberandboard experts) of bicycle cooperation forInstitute Standardisation), e.für Normung V. (German Institut DIN –Deutsches German association German 33 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 MILESTONES JOURNALISM LECTURES

,01/f EUROPAS RENNRAD-MAGAZIN NR. 1

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------•. ·- 2002 1 Publication of the rst 2017 edition of the second Dirk Zedler is honoured book “Das Rennrad im for 250 series of the Selbstaufbau” (“How to workshop section in the assemble your road bike TOUR magazine by yourself”). SINCE 2010 Every year, several critical 1994 articles for the Eurobike Start of cooperation Show Daily. with most important

1998 Future-oriented lecture on the Product Safety Act, topic “Instruction – product safety” at the Fahrrad.Markt.Zukunft. conference.

1997 From now on, consultancy 2001 contract with the German The rst edition of the rst 2013 publishing house Delius book “Die Rennradwerkstatt” 2011 Consultancy contract Klasing Verlag, market (“Road bike Maintenance and Publication of the rst is extended for newly leader special-interest bicycle Repair Manual”) is published and SINCE 1996 edition of the third book published magazines 2020 magazines. At the beginning turns out to be one of the most First article about safety “Die Rennrad-Werkstatt für “e-bike”, “EMTB” and Dirk Zedler presents four “bike” and “TOUR”, lateron also successful bicycle repair books de cits of bicycle components, Pro s” (“Advanced Road “Mybike” of Delius lectures at “Infotech” in “FREERIDE“ and “Trekkingbike“. on the market. many will follow. Bike Maintenance”). Klasing Verlag. Switzerland.

34 ] 35 ] company together withthesocialworker oftheschoolsonce aweek. Operation oftheworkshop from by craft amaster theZedler mechaniccycle in2013. Marbach the charge ofZedler-Institut at theschoolfor children withspecialneedsin workshop withequipment, upofabicycle toolsSet material andpractice at the youth work ofRSCKometandthehighschool. fees aswell participation asouradditionaldonations areincurring to support intheseeventsto participate andassumethecosts ofparticipation. The tour peryear.cycle We invite employees, customers andbusinesspartners ofthemorganise Both inSachsenheim. one and Lichtenstern-Gymnasium withtheLudwigsburg association RSC-Komet cycle partnership Charity Academy” With inGroßsachsenheim Lichtenstern-Gymnasium – “Junior-Engineer- » » » EDUCATIONAL PARTNERSHIP THREE FIRMLY ESTABLISHED PARTNERSHIPS 36 ] PROMOTING YOUNGPEOPLE

SUSTAINABILITYREPORT 2019 / 2020 Anne-Frank-Realschule (middleschool) Tobias-Mayer-Schule (common school)and Uhlandschule (schoolfor children withspecialneeds),

© Zedler-Institut © Zedler-Institut in testing technology. This date museum. includesavisitofthebicycle specialpresentationsthree at Zedler-Institut further aboutthestate oftheart onanotherdate to attend addition,themasters toIn begettheopportunity We regularly welcome for mechanicsoftheprofes- example classesofbicycle training days in schule fürZweiradmechaniker (federal schoolfor technology). two-wheel The Two days peryear Zedler Dirk ofamaster isthelecturer classat Bundesfach- Furthermore, we always oer internships for pupils, apprentices andstudents. the workshop, We frequently oer guidedtours for to visit schoolclasseswiththepossibility and BORSfrom middleschool. internships BOGYfrom highschool ofpupilsintheintroductory Supervision school from Frankfurt/Main. sional training schoolBBW Waiblingen andofthevocational Heinrich-Kleyer MASTER SCHOOL SCHOOL CLASSES the laboratory aswellthe laboratory asthemuseumwithhistorical bicycles. Frankfurt/Main are heldat highlyreduced fees.

© Zedler-Institut godchild Milady from Ecuadorgodchild Milady since 2016. derFahrrad-SachverständigenGesellschaft our mbH(GDFS) hassupported obtains support. godchildren since 2010.At Faso present, from thisisRasmata Burkina who Zedler fürFahrradtechnik –Institut GmbHhassupported und-Sicherheit since 2005. Currently, thisisEdgar from ElSalvador. Sachverständigenbüro fürFahrradtechnik Zedler hassponsored godchildren great jobinhis eld. employed himasanassistant to technology. And what ismore, hemakesa oered himanapprenticeship, accompanied himto asuccessfull exam and special needsandoneofouremployees graduated from suchaschool. We isaschoolforneeds. children One ofoureducational with partnerships particular,In promotion ofsociallydisadvantaged adolescents withspecial SPONSORSHIP OF CHILDREN PROMOTING YOUNG PEOPLE IN GENERAL

© Zedler-Institut the training andseminararea aswell asfor thecatering oftheevents. Among otherthings, sheis responsible for thetopics sustainability,(DHBW). Business at Baden-Wuerttemberg Cooperative State University, Stuttgart a permanently employed student ofthestudyprogramme International Since by autumn2018,theteam ofZedler-Institut hasbeensupported newtraining place was created.As asin2018afurther early mechatronic technicians, bicycle, inBaden-Wuerttemberg, subject in2014. One ofthe rstcompanies to takeonapprentices for thejobastwo-wheeler mechanicsin2004. bicycle First company inBaden-Wuerttemberg to takeonapprentices for thejobas cents withspecialneeds. Training mechanics, ofbicycle inmostcasessociallydisadvantaged adoles- have oneapprentice. Since 2004we have trained young peopleinvarious professions. Currently we COOPERATIVE STATE UNIVERSITY, STUTTGART DHBW PLACE TO STUDY AT BADENWUERTTEMBERG TRAINING SUSTAINABILITYREPORT 2019 / 2020 37 ]

FAIR TERMS BARRIERFREE AND DISABILITY All employees are permanently employed on fair terms. FRIENDLY Temporary work contracts, temporary employment agencies The building was designed in consideration of barrier-free and etc. are no alternative for us. disability-friendly aspects. This includes among other things the lift with disabled access, the barrier-free hallway and a barrier-free toilet. PARTTIME EMPLOYMENT © Zedler-Institut Since the foundation of the company we have oered part-time jobs to make it easier for job-returnees to re-enter ERGONOMICS into working life. One of our employees is permanently further trained in the eld of ergonomics and ergonomic work place design and implements the WORK PLACES gained ndings in the company. All oce work places have meanwhile been equipped with two High-quality furniture and the possibility of changing again and low-radiation monitors. Bright work places with many plants and again between various seats and standing positions are inherent mainly real wood desks ensure an agreeable working climate. © Zedler-Institut component of our work place.

PROTECTION HEALTH © Zedler-Institut There are extensive personal protective equipment and other Zedler-Group has long since attached great importance to promot- auxiliaries (sack truck, lifting carts etc.) available for the daily ing cycling. Change rooms, shower facilities, corporate towels and work routine in the test laboratory, to reduce physical stress or a drying room have been provided for quite a long time. The new health risks as far as possible. water dispenser as well as the coee machine are available for free to all employees. All laboratories are noise-damped with targeted noise preven- tion measures.

The involvement and further training of employees into the work organization, into ergonomics and process planning as No temporary workers well as into worker and health protection in order to meet the © Zedler-Institut Sick notes of our employees, individual needs and to enhance the motivation go without Wages clearly above minimum wage saying in our company.

no more than 3.75 days temporary work contracts (German average: 10.6 days, source: destatis.de) No © Zedler-Institut © Zedler-Institut © Zedler-Institut © Zedler-Institut

38 ] 39 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 EMPLOYEES OFFICE OPERATION

PROPORTION OF WOMEN MATERIAL CONSUMPTIONS We do not need gender diversity or other buss words. Women No purchase of cardboard cartons since the foundation of the and men have always been welcome on equal terms as em- company. We re-use cardboard boxes of the shipments received ployees and as apprentices. Currently 12 of the 26 permanently as well as used excess cardboard boxes of the bicycle retailer in employed team members are female. the vicinity.

RELIGIOUS DIVERSITY PAPER © Zedler-Institut At Zedler-Group Protestants and Catholics as well as Muslims, We have been promoting the paperless oce with customers members of the free churches and atheists work constructively 46% women and partners, e.g. insurers in the expert’s report department, together. since the beginning of the technical possibilities. Today, 98 % of the correspondence is conducted electronically. Necessarily, one AGE STRUCTURE exception are the expert’s reports for the courts. » Recycling paper The age structure at Zedler-Group is as shown on the right. The high columns are due to a few long-term employees who have » FSC-paper reached a respective age as well as to various students who » Double-sided printing: if printing at all, ecient paper use is were taken over following the successful completion of their standard in our everyday routine in the oce. Misprints from bachelor/master theses. forced one-sided printings of expert’s report for the courts This structure also reects the average period of employment. are re-used by us as scratch paper. © Zedler-Institut

PERIOD OF EMPLOYMENT The average period of employment of the present employees is 6.77 years.

This rate is however not higher due to the considerable growth of the company in particular in the past 10 years, as the team was joined by a few new colleagues. Many of them are bachelor or master students who had written their theses at Zedler-Group before. 98% of electronic correspondence

INFORMATION OF EMPLOYEES © Zedler-Institut of additionally purchased packagings Visualisation for all employees and visitors with direct access 0% to the company computer mounted close to the entrance. It displays the regularly updated data relating to energy consumption and generation as well as the water values and information Climate-neutral dispatch with DHL on waste and recycling. In addition, the relevant facts from the monthly evaluated data recording are communicated regularly. » Smarthome » Data recording » SolarLog © Zedler-Institut

40 ] 41 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 MILESTONES TECHNICAL DOCUMENTATION

2016 Pedelec accompanying documents pass the tests by the trade supervisory authorities and comparable authorities repeatedly without initial suspicion, not only in the D-A-CH-region, but also for example, in France and Poland. 2008 2010 1995 The language oer becomes Development of the modular First and at the same time exotic: the 16 languages user manual system: The trend-setting user manual. oered include among others customers can choose between Concept, photography Arabic, Chinese, Japanese and Basic, Brand Basic, Individual and texting by Korean. Dirk Zedler. and Premium manuals. 2002 2013 2018 The user manual oer meanwhile First steps to build up a pool of The Stiftung Warentest balance comprises more than 30 languag- translators with a high anity to remains awless. Since 2009, es for customers worldwide. bicycles for the common European the manuals made by Zedler-In- Supply of the one millionth Basic languages. stitut have been rated 5 times and/or Brand Basic manual. “very good”, 9 times “good” and 1997 2009 only once “satisfactory”. First customers from other German product testers (Stiftung None of the manuals was rated European countries order user Warentest) “adequate” or worse. manuals. test 14 bicycle user manuals (test 05/2009): 2012 2006 4 x VERY GOOD – The regular customers © Zedler-Institut From now on, the technical of these 3 from Zedler.de 2014 2019/2020 ordering user manuals from documentation department Extension of the portfolio to 3 x GOOD – Zedler-Institut include more FSC-paper for all accompanies recalls and draws the needs of pedelecs and of these 1 from Zedler.de than 100 bicycle brands and customers as standard up relevant documents in bicycle eets. Risk analyses, 1998 7x SATISFACTORY – component manufacturers. several languages. Lecture about user manuals of these 0 from Zedler.de declarations of conformity and liability “Instruction and type plates complete the – product safety“at the portfolio. fahrrad.markt.zukunft. conference.

42 ] 43 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 WASTE MANAGEMENT UPCYCLING

Sorting by type into the collection waste containers of external With creativity and technical skills useful things (or is this already art?) can be created disposal companies (cardboard/paper container, organic waste from bicycle components which not only fascinate bicycle enthusiasts. In our company collection bin, Ludwigsburg’s “round” and “at” waste collection building we refrained from buying door handles, coat hangers, toilet paper holders, bins, separate containers for alu scrap and steel chips as well as pen holders, towel holders, watches and key tags and made them from bicycle com- further waste metals, glass, electronic scrap, batteries) ponents. This not only saved resources and energy in our company, but has meanwhile fascinated many hundreds of visitors in the building and in particular in the seminar area and inspired them to copy. Instead of disposing of irreparably damaged bicycle © Zedler-Institut components (some of which are made of non-recyclable carbon), we re-use them. for a reasonable recycling Sorting by type © Zedler-Institut © Zedler-Institut © Zedler-Institut © Zedler-Institut © Zedler-Institut © Zedler-Institut

Emptyings 2017 (from 08/2017) 2018 2019

Waste containers Litres Emptyings Litres Emptyings Litres Emptyings Litres

Organic waste 60 17 1020 34 2040 25 1500 © Zedler-Institut Residual waste 120 14 1680 21 2520 13 1560 © Zedler-Institut Waste paper 1100 2 2200 26 28600 26 28600 Total 1280 33 4900 81 33160 64 31660

FLACH RUND BIOMÜLL RESTMÜLL Das darf rein: Das darf rein: Das darf rein: Das darf rein: » Briefumschläge » Kunststoff- und Getränkeverpackungen » Gemüse-, Salat-, Obstabfälle » Kehricht (Info: Umschläge DIN A4 werden » Shampoo- und Spülmittelflaschen » Eier- und Nussschalen » Staubsaugerbeutel gesammelt und im Gutachtenarchiv » Getränkeflaschen » Kaffeefilter » Porzellan und Keramik verwendet) » Teebeutel » Spiegel » Kunststofffolien » Joghurt-, Sahne- und Quarkbecher » Pflanzen, Gras- und Heckenschnitt » kaputtes Spielzeug » Verpackungsfolien (sauber) » Vakuumverpackungen » Laub und Unkraut » Musik- und Videokassetten » Plastiktüten » Kartonverpackungen von Milch, Saft oder Tomatensoßen » Speisereste (roh und gekocht) » Glühbirnen » Käse-, Fleisch-, Wurst- und Fischreste » Zigarettenkippen (ausgeglüht) GESONDERTE SAMMLUNG » Styropor » Verpackungen von Butter, Kaugummi » Verpackungsfolien (schmutzig) » Brot- und Backwarenreste » Textilien und Schuhe Info: Bäckertüten werden gesammelt » Papierküchentücher, -handtücher, -taschentücher, -servietten » Tapeten und als Biomülltüten verwendet Info: Verpackungen sollen leer oder löffelrein sein – nicht extra » Katzenkloinhalt Das wird separat gesammelt: © Zedler-Institut ausspülen. Nicht in Plastiktüten verpacken. Info: Nicht in Plastiktüten verpacken. Stattdessen alte B äckertüten sammeln und für den Biomüll benutzen. » Ordner und Bücher mit festem Einband » Elektroschrott (Recycling-Station) » Reifen und Schläuche (Recycling-Station) » Batterien und Akkus GLAS ALTPAPIER METALL ALLGEMEIN ALU (Fahrradwerkstatt) © Zedler-Institut Das darf rein: Das darf rein: Das darf rein: (keine anderen Metalle) » Einwegflaschen » Shredderpapier » Konservendosen » Konservengläser » Kartons (verbraucht) » leere Spraydosen Das darf rein: Sonstiges Verpackungsglas » Schachteln (verbraucht) Deckel Aluschalen Info: Glas sollte leer oder löffelrein sein » Wellpappe (verbraucht) Stahlschrott Alufolie und ohne Deckel. Metallspäne Aluspäne Behälter stehend sammeln. Info: Sammlung noch verwendbarer Alufelgen Verpackungsmaterialien in der Warenwirtschaft.

44 ] 45 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 MILESTONES OF EXPERT’S REPORTS

2016 2000 2013 The foundation of GDFS – Gesellschaft Courts from the Higher Regional The Expert’s Report division der Fahrrad-Sachverständigen mbH Court Hamburg to the District with four experts draws up accounts for the growing division and Court Schoenau (Blackforest), more than 750 reports for the growing number of team members. from Regional Court Saarbruecken courts, lawyers, insurers, to the Higher Regional Court companies and private Dresden commission Dirk Zedler individuals. to draw up expert’s reports. 1997 Development and use of 1994 zedler.de testing systems for Dirk Zedler is publicly the testing of bicycle frames 2007 appointed and sworn in made of carbon involved in The archives comprising data on as bicycle expert by the accidents for the drawing up department store bicycles exceed CCI Stuttgart. of expert’s reports. the number of 10,000 data sets. 1993 Foundation of Ingenieur-

2018 Expert’s reports ordered on material failures with severe consequences of 2008 2017 accidents placed from Israel, all over Europe and The Expert’s Report division The explosive order growth the USA are daily business draws up more than 400 calls for raising the pro le. for the bicycle experts. reports on material failure, “Simple” expert’s reports with accident reconstructions, claims less than 2,000 € are motor and personal liability mainly replaced by telephone claims as well as household consultation to regain capac- claims (burglary/theft). ities for material analyses, accident reconstructions etc.

2014 The public appointment and swearing in of Dirk Zedler is extended upon another examination by the CCI Stuttgart to the eld of electric bicycles.

46 ] 47 ] SUSTAINABILITY REPORT 2019 / 2020 SUSTAINABILITY REPORT 2019 / 2020 OUTLOOK

In practise, everything is actually “done” for us: With a manufacturers of the heating, ventilation and compressor climate-positive building including the aim of achieving components to achieve still better results for the coordination the platinum DGNB e.V. certication, in fact climate-neutral of the dierent technical systems. Respective dates for a mutual business operations we have overfullled all postulated coordination have already been made, one of the targets has targets of politics and industry since quite a long time. been established.

Nevertheless, we intend to realise internal improvements. These From now on we will issue a monthly internal newsletter to are mainly documentary improvements. That is to say we will lay improve the communication with the employees. This newslet- down bindingly the rules already in place for all employees in ter will mainly deal with the sustainability topics. the weeks to come. These are in detail the purchasing guidelines With the additional dial gauges installed in December 2019 we subdivided in consumables and investment goods as well as will be able to analyse and report in a still more precise way. the materials management of each work place and the central collection place. The sustainability report 2020/2021 will then be established on the basis of an internationally recognized framework. In the energy management we will push further the © Zedler-Institut © Zedler-Institut