Evaluation of the Bank's Country oftheBank'sCountry Evaluation Strategy andProgram Strategy Summary Report Summary 2002–2015 Zambia: October 2016
An IDEV Country Strategy Evaluation IDEV conducts different types of evaluations to achieve its strategic objectives
Evaluation Syntheses
Impact Evaluations Sector Evaluations
(Public Sector)
Project Performance Evaluations
Thematic Evaluations Project Cluster Evaluations
Project Performance Evaluations
(Private Sector)
Corporate Evaluations Regional Integration Strategy Evaluations
Country Strategy Evaluation
Country Strategy Evaluations Evaluation of the Bank's Country oftheBank'sCountry Evaluation Strategy andProgram Strategy Summary Report Summary 2002–2015 Zambia: October 2016
An IDEV Country Strategy Evaluation ACKNOWLEDGMENTS Task manager Madhusoodhanan Mampuzhasseril, Principal Evaluation Officer Team members Erika Maclaughlin, Long Term Consultant, Foday Turay, Chief Evaluation Officer, Latefa Camara, Long Term Consultant, James Sackey, Consultant Consultant Agrer S.a. - N.v., Belgium. Paolo Liebl Von Schirach, Team Leader. Members: Baptiste Forquy, Habtom Asmelash, Bernd Drechsler, John Murphy, Charles Haanyika, Vikramdityasing Bissoonauthsing External peer reviewer Bruce Murray, former Director General, Operations Evaluation Department, Asian Development Bank Knowledge management officers Jayne Musumba, Principal Knowledge Management Officer Jerry Lemogo, Junior Consultant, Communications and Knowledge Management Special thanks to Norad – The Norwegian Agency for Development Cooperation Division manager Samer Hachem Evaluator-General Rakesh Nangia
© 2016 African Development Bank Group All rights reserved – Published October 2016
Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report IDEV Country Strategy Evaluation, October 2016
Disclaimer Unless expressly stated otherwise, the findings, interpretations and conclusions expressed in this publication are those of the various authors of the publication and are not necessarily those of the Management of the African Development Bank (the “Bank”) and the African Development Fund (the “Fund”), Boards of Directors, Boards of Governors or the countries they represent. Use of this publication is at the reader’s sole risk. The content of this publication is provided without warranty of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, and non- infringement of third-party rights. The Bank specifically does not make any warranties or representations as to the accuracy, completeness, reliability or current validity of any information contained in the publication. Under no circumstances including, but not limited to, negligence, shall the Bank be liable for any loss, damage, liability or expense incurred or suffered which is claimed to result directly or indirectly from use of this publication or reliance on its content. This publication may contain advice, opinions, and statements of various information and content providers. The Bank does not represent or endorse the accuracy, completeness, reliability or current validity of any advice, opinion, statement or other information provided by any information or content provider or other person or entity. Reliance upon any such opinion, advice, statement, or other information shall also be at the reader’s own risk.
About the AfDB The overarching objective of the African Development Bank Group is to spur sustainable economic development and social progress in its regional member countries (RMCs), thus contributing to poverty reduction. The Bank Group achieves this objective by mobilizing and allocating resources for investment in RMCs and providing policy advice and technical assistance to support development efforts.
About Independent Development Evaluation (IDEV) The mission of Independent Development Evaluation at the AfDB is to enhance the development effectiveness of the institution in its regional member countries through independent and instrumental evaluations and partnerships for sharing knowledge.
Independent Development Evaluation (IDEV) African Development Bank Group AfDB Headquarters Avenue Joseph Anoma, 01 BP 1387, Abidjan 01, Côte d’Ivoire Phone: +225 20 26 20 41 E-mail: [email protected] idev.afdb.org
Design & layout: CRÉON – www.creondesign.net Original language: English – Translation: AfDB Language Services Department Contents
Acknowledgments ii Abbreviations and Acronyms v Executive Summary 1 Management Response 9
Introduction 22
Background 23 Economic Context 23 Social Context 24 Development Challenges 24
Overview of the Bank's Country Strategies and Portfolio 26 Overview of Strategic Priorities 26 Project Portfolio 26
Evaluation Approach and Methodology 29 Evaluation Issues and Questions 29 Methodology and Lines of Evidence 29
Evaluation Findings 30 Relevance 30 Effectiveness 32 Efficiency 45 Sustainability 49 Crosscutting Themes 52 Quality at Entry 55 Supervision 58 Leveraging and Co-financing 59
Conclusions and Recommendations 61 Annexes 67 Contents
List of Figures Figure 1 Number of operations and amount approved (2002–2015) 27 Figure 2 Number of operations and amount for sectors (2002–2015) 27 Figure 3 Zambia Corruption Perceptions Index scores (2007–2015) 37 Figure 4 Zambia CPIA Scores - Accountability Transparency and Corruption (2007–2015) 37 Figure 5 Ease of Doing Business Indicators (number of days) 38 Figure 6 No. of new businesses registered during 2007-2015 42 Figure 7 Domestic credit to the private sector (percent GDP) 2006-2014 42 Figure 8 Access to improved water and sanitation source 44 Figure 9 Disbursement Ratios – Zambia and AfDB (2008-2014) 48
List of Tables Table 1 Relevance rating 30 Table 2 Effectiveness rating 32 Table 3 PEFA Scores - Procurement and External Audit 36 Table 4 Progress on key PEFA indicators 39 Table 5 Planned and Delivered Knowledge Work 40 Table 6 Progress against selected macroeconomic indicators 43 Table 7 Progress on selected health and education indicators (2002-2014) 45 Table 8 Relevance rating 46 Table 9 Sustainability rating 49 Table 10 Regional Tariff Levels 51 Table 11 Crosscutting Issue Rating 53 Table 12 Operational selectivity in Zambia CSPs 56 Abbreviations and Acronyms v
Abbreviations and Acronyms
ADB African Development Bank IMF International Monetary Fund ADF African Development Fund ITPC Itezhi-Tezhi Power Corporation CEDR Comprehensive Evaluation of the Bank's JASZ Joint Assistance Strategy for Zambia Development Results JICA Japanese International Cooperation CETZAM Christian Enterprise Trust of Zambia Agency CPIA Country Policy and Institutional MoFNP Ministry of Finance and National Assessment Planning (Zambia) CSP Country Strategy Paper MPSAs Ministry, Provinces and Spending Agencies CSPCR CSP Completion Report MSME Micro Small and Medium Enterprises CWMIP Community Water Management Improvement Project NRWSSP National Rural Water Supply and Sanitation Project DAC Development Assistance Committee OAG Office of the Auditor General DAPP Development Assistance from Person to Person OECD Organization for Economic Cooperation and Development DO Development Objective PAF Performance Assessment Framework EPC Engineering, Procurement and Construction PCGF Partial Credit Guarantee Facility Country Strategy Evaluation ERB Energy Regulation Board PEFA Public Expenditure and Financial Accountability ESMP Environmental and Social Management Plan PEMFA Public Expenditure Management and An IDEV Financial Accountability FI Financial Intermediary PPA Power Purchasing Agreement FNDP Fifth National Development Plan PPP Public-Private Partnership GNP Gross National Product PRBS Poverty Reduction Budget Support GDP Gross Domestic Product PRODAP Project to Support Lake Tanganyika GRZ Government of Republic of Zambia Integrated Regional Development HIPC Highly Indebted Poor Countries Program HRH Human Resources for Health RDA Roads Development Agency ICT Information Communication Technology SIP Small Scale Irrigation Project IFMIS Integrated Financial Management SME Small and Medium Enterprises Information System SNDP Sixth National Development Plan vi Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
TA Technical Assistance ZANACO Zambia National Commercial Bank Plc. TSA Treasury Single Account ZCCM Zambia Consolidated Copper Mines UA Unit of Account (of African Development ZESCO Zambia Electricity Supply Corporation Bank) ZMFO Zambia Field Office (of the African USD US Dollar Development Bank) WHO World Health Organization ZMW Zambian Kwacha WSS Water Supply and Sanitation ZPPA Zambia Public Procurement Agency XSR Extended Supervision Report Executive Summary 1
Executive Summary
This report presents a summary of findings, four studies, three emergency operations and two conclusions and recommendations from an technical assistance grants. In addition to these evaluation of the Bank's Country Strategies and national operations, there were 19 multinational Program in Zambia over the period 2002–2015. The operations amounting to UA 373.25 million where evaluation was conducted to support the preparation Zambia was involved in varying degrees. The of the Zambia Country Strategy 2016–2020 and evaluation focused on national projects and examined contribute to IDEV's comprehensive evaluation of the regional projects only where there was a tangible Bank's development results (CEDR). The evaluation national component. Over the years, the portfolio seeks to assess the relevance and performance of has grown in terms of numbers and the amount the Bank's strategic interventions in Zambia and committed. The majority of the Bank's support by identify findings, conclusions and recommendations value has been in the transport, power, WSS and to inform strategies and operations going forward. agriculture sectors (31.7 percent, 19.3 percent, 14.3 percent and 10.9 percent respectively). Zambia Country Strategies. The evaluation covers three Country Strategy Papers (CSPs) that is, the 2002–2004 CSP, extended to 2006; the 2007– Evaluation Findings 2010 Joint Assistance Strategy for Zambia (JASZ); and the 2011–2015 CSP. The 2002-2004 strategy Relevance emphasized agricultural development, access to water supply and sanitation and the promotion of Relevance was assessed as satisfactory. The child welfare. Under the JASZ, strategic emphasis on Bank's CSPs were aligned with Zambia's national infrastructure development to support the agricultural development plans. The Bank’s operational Country Strategy Evaluation sector was retained in addition to the promotion of priorities reflected national development priorities accountability and transparency in the management and the Bank's comparative advantages. This of public resources through general budget support. alignment is evident from the general budget An IDEV The 2011–2015 CSP signaled a shift in the Bank's support to address financial and budgetary priorities, with infrastructure development now transparency and accountability as identified in the placing greater emphasis on regional integration, 2005–2006 CSP update. The 2007 JASZ reflected particularly with regard to transport and power the GRZ's emphasis on good governance as per infrastructure. In fact, the Bank's policy-based the Fifth National Development Plan (FNDP). The operations have evolved to target private sector 2011–2015 CSP's emphasis on the development regulatory reforms aimed at increasing access to of economic infrastructure, including domestic finance. and regional transport and power infrastructure, reflected the objectives of the Sixth National Portfolio. During the 2002–2015 period, the Bank Development Plan (SNDP). Interventions targeting approved a total of 43 operations amounting to UA improved economic and financial governance 947.84 million net of cancellations. The portfolio reflect the priorities of Zambia's Vision 2030 and of projects under review comprises 34 projects, the Revised SNDP. 2 Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
The alignment of projects with Country Strategies of outputs. About 50 percent of the physical works was rated satisfactory overall. Alignment of the were completed for the Nacala Corridor project private sector operations, despite targeting job by the end of September 2015, but 95 percent creation and economic development under the of the original project timeframe had elapsed. 2002–2004 CSP and the 2007–2010 JASZ, The Kazungula Bridge project was delayed due to were constrained by the practice of identifying procurement issues. At the end of the evaluation operations ‘opportunistically.’ However, private period, just 0.98 percent of the project funds had sector operations were better aligned under the been disbursed, 41 months after the approval of the 2011–2015 CSP. Social sector projects, on project. Nonetheless, these projects will most likely the other hand, did not always reflect the CSP achieve their intended outcomes. priorities. Although the 2002–2004 CSP targeted increased access to basic services this objective Overall, 80 percent of power sector projects was expressed only in terms of water supply and achieved planned outputs. The planned Cost of sanitation infrastructure rather than health and Service Study, which would have informed the education. Although support to vocational training power sector reform, has not progressed due to and skills development was not explicitly mentioned an unsuccessful procurement process. Outcomes as an operational priority in the 2011–2015 CSP, achieved include: a) additional electricity generation the Support to Science and Technology Education capacity of 120 MW; b) job creation for members Project was identified in the CSP Logframe as a of the local community although this tends to be means of addressing skills gaps and reducing temporary given the skill requirements required barriers to private sector development. for more permanent jobs; and c) increased access to basic infrastructure, thereby promoting private With a few exceptions, the alignment of projects with sector development. the needs of beneficiaries was ratedsatisfactory. While projects in the multi, power, social and transport Delivery of outputs of the WSS projects was rated sectors have addressed alleviation of development satisfactory at 90 percent across projects. The constraints at the national or regional level, projects outcome level achievements include: a) improved in the agriculture and WSS sectors targeted the access to water sources for over 1,500,000 people; needs of specific beneficiary groups. Private sector b) increased hours of service from five hours per projects were well-aligned with the needs of targeted day to 16 hours per day for the Nkana WSS project companies and financial intermediaries but did not and 22 hours for 8 Centers WSS project; and c) always fully address the needs of SMEs. reduction in waterborne diseases with the Nkana and 8 Centers project areas reporting a 43 percent and 48 percent decrease in diarrhea and dysentery Effectiveness respectively, while the interventions under the NRWSSP reduced the incidence of diarrhea from Overall progress is rated as moderately 50 percent to 35 percent across the Northern and unsatisfactory. The achievement of project outputs Luapula provinces. across sectors was moderately satisfactory, with 78 percent of outputs delivered successfully. The majority of the Bank's agricultural operations However, achievement of project outcomes was did not fully deliver the planned outputs and only moderately unsatisfactory, with progress moderate progress was made toward expected demonstrated only toward 67 percent of outcomes. outcomes. However, some progress has been made towards increased incomes for farmers, access to All the ongoing transport projects have faced markets and increased use of improved irrigation considerable implementation delays for the delivery methods. Executive Summary 3
The PRBS program has a large social component over the 2011–2015 period. The Bank is also a in addition to reforms targeting PFM and private prominent dialogue partner for the Performance sector regulatory reform. Delivery of outputs Assessment Framework (PAF) working group under for the PRBS was satisfactory in terms of the the PRBS; it possesses a privileged relationship with implementation of identified triggers and reforms. the GRZ regarding policy dialogue. However this was less the case for outputs related to PFM, which included the implementation of IFMIS Delivery of knowledge work has intensified over and the Treasury Single Account (TSA). With respect the evaluation period, and ZMFO has used studies to outcomes, progress was achieved towards to inform and support policy dialogue, engaging in strengthening accountability and transparency a high level policy dialogue on youth employment in functions with the implementation of a National 2012 and hosting a seminar on Jobs and Growth in Anti-Corruption Plan and increase in coverage of 2014. Knowledge work in the form of studies has external audit. The Zambia Public Procurement also been used to add value to the Bank's operations. Agency (ZPPA) was empowered with oversight functions but there are still challenges because of At the broader country strategy level, the Bank's the absence of an impartial complaints redressal interventions made a tangible contribution towards system and irregularities resulting from inadequate developing an enabling business environment understanding of guidelines. Private sector and increasing access to basic infrastructure and regulatory reforms considerably reduced the cost services. However, limited progress was achieved of doing business. There has been improvement in in strengthening public financial management and the access to health and education with an increase promoting agricultural productivity and diversity. in supervised childbirths and improvements in teacher student ratios. Nonetheless, limited The Bank's interventions in the WSS, power and progress was achieved in terms of strengthening social sectors have made a tangible contribution to budget credibility and execution with reported increasing access to basic services. National trends irregularities in commitments and poor enforcement for access to improved water and sanitation of regulations. sources have been positive with the percentage Country Strategy Evaluation of Zambians having access to an improved water Finally, about 87 percent of the planned private source climbing from 55 percent in 2002 to 65 sector project outputs was delivered. The percent in 2014. In contrast, limited improvement An IDEV achievement of outcomes presents a mixed picture has been seen in access to improved sanitation. but is largely positive. Positive outcomes were The Bank's completed projects in the water sector achieved in the area of government revenues, have benefitted over 1.5 million people. With respect job creation, and access to basic services and to access to electricity, the Bank has contributed infrastructure. Achievements were less than 120 MW to Zambia's installed generation capacity expected in the areas of profitability of companies through the implementation of the Itezhi-Tezhi power supported by the Bank (for example Lumwana project. Progress has also been made towards Mine), and improvement in the terms of finance. health and education outcomes.
After the establishment of ZMFO, the Bank has In addition, the Bank has sought to promote been participating effectively in policy dialogue economic growth and reduce poverty by with the GRZ. Since 2006, the Bank has been an increasing agricultural productivity and trade. active participant in the donor coordination efforts Although overall agricultural exports have increased, in Zambia, leading the Cooperating Partners Group little progress has been made in diversification. troika in 2012, as well as leading the agriculture, Agriculture as a share of total exports has decreased transport and WSS working groups at various points from 11.54 percent in 2002 to 7.49 percent in 4 Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
2014 though there is an increase in absolute terms. Efficiency Furthermore, there is evidence of increased land under cultivation and use of improved irrigation The efficiency of the Bank's portfolio is rated as techniques. During 2008–2012, the total area unsatisfactory owing to considerable timeliness cultivated increased by 16 percent, whereas total issues and portfolio disbursement ratios which have irrigated land in Zambia increased by seven percent consistently fallen below the Bank-wide average. during 2001–2011, suggesting that some gains have been achieved for agricultural productivity. The Bank’s completed projects have incurred on However, there is limited evidence of agricultural average eight-month delay for every planned year diversification away from maize production, which of project implementation. Several factors account the government has accorded highest priority. for this delay, including project design issues, delays in meeting conditions, complexities with The Bank's interventions have aimed at improving co-financed projects and procurement delays. the business environment in terms of ease of Project design issues in the Bank’s projects were doing business, access to finance and business characterized by an underestimation of costs leading development. The ease of doing business index to incomplete implementation of components or improved from 92 in 2006 to 83 in 2014. Access additional costs and time due to a re-engineering of to finance as reflected in the domestic credit to the the technical design. Indeed, delays in the fulfilment private sector as a percentage to the GDP increased of conditions precedent to first disbursement have from 10.2 in 2007 to 17.2 in 2013, though the been a recurrent problem. The average delay for Bank’s contribution in this area was modest. The loan effectiveness was 13 months, while the Bank missed the opportunity to support the corporate average delay for first disbursement was five social responsibility initiatives adopted by Itezhi-Tezhi months. However, delays between approval and first Power Corporation and Barrick, which would have disbursement have improved recently, falling from 16 enhanced the impact of the Bank’s investments. months in 2011 to 12 months in 2014. Such delays have serious implications for the private sector Finally, during 2006-2011, the Bank's efforts operations where the Bank begins supervision only to strengthen macroeconomic management after the first disbursement. The financial viability through general budget support appear to have of the borrower can deteriorate yet the Bank would contributed to the reduced gross government debt be unaware of the risks involved. The complexities and budget deficits. In 2014, however, the gross of co-financed projects were reflected in the government debt has increased, reaching 35.1 incompatibility between the private and public percent of GDP. Similarly, annual deficits have sector approval processes of the Bank. These were returned to 2004 levels, reaching 10.6 percent. exacerbated by delays in reconciling lending terms Furthermore, annual wage expenditure accounted among multiple DPs. Finally, procurement delays for an increasing share of GDP and, in raw terms, resulted from weak procurement capacity within line has increased by more than 400 percent, from ministries and heavy internal government approval 2,968 billion ZMW in 2006 to 11,897 billion ZMW processes. Related to this issue is the requirement in 2014. These changes coincide with a decline in that all contracts must be approved by the Office scores on financial governance indices, including of the Attorney General (OAG), which is not able to CPIA scores for Fiscal and Debt Policy, from 4.5 in clear all contracts in a timely manner due to resource 2009 to 3.0 in 2015. constraints. Executive Summary 5
The overall disbursement ratio has improved during ❙❙ Finally, sustainability of private sector projects was the evaluation period, from 83 percent for the 2002– compromised by regulatory changes as well as 2004 CSP to 96 percent for the 2007-2010 JASZ variable profitability among the targeted institutions. and 93 percent for the 2011–2015 CSP. As of 2008, the disbursement ratio for Zambia has fallen slightly below the Bank-wide average, with some recent Crosscutting Themes improvements. As per the calculations available in PCRs, on average, the ratio between ex-post and The coverage of gender across the CSP periods ex-ante EIRR was 0.96, indicating that the projects was rated moderately unsatisfactory with uneven came close to meeting their expected rates of return. identification of gender-specific development constraints and few targeted interventions. However, gender has been mainstreamed into project design Sustainability for the majority of projects by identifying employment and income generating opportunities for women. In Sustainability of the Bank project outcomes was some cases, efforts to promote income-generating rated moderately unsatisfactory with variability activities for women were limited by project across sectors, as noted below: design omissions whereas other projects missed opportunities in this regard. ❙❙ Transport sector projects face financial sustainability and institutional capacity risks The coverage of inclusive growth and in ensuring the sustainability of outcomes. environmental sustainability was rated Institutional risks arise from management moderately unsatisfactory, and was most explicit challenges of over-procurement and contract under the 2002–2004 CSP but decreased across management irregularities. subsequent CSPs. The themes of inclusive and green growth were integrated across the portfolio through ❙❙ The primary sustainability concern for the Itezhi- the promotion of socially and environmentally
Tezhi power project has been the financial responsible investment and a reduction of disparities Country Strategy Evaluation sustainability of the project given that Zambia's between urban and rural areas. Overall, integration energy tariffs continue to fall far below cost of inclusive and green growth within the project recovery levels. portfolio was rated moderately satisfactory. An IDEV
❙❙ WSS projects have benefitted from the selection of simplified and uniform technical solutions to Leveraging and Co-financing reduce the cost and complexity of maintenance. But in some instances they have struggled to Approximately 55 percent of projects approved have co- ensure financial sustainability of operations and financing from partners. Furthermore, the 2015 CSPCR reduce unaccounted for water. notes that, over the strategy period, the Bank managed to secure co-financing of 220 percent of the original ❙❙ The primary risks to the sustainability of ADF allocation. With respect to the leveraging of funds, agricultural projects stem from institutional the Bank has served as the lead arranger for three sustainability, ownership by the beneficiaries, and projects, that is, the Itezhi-Tezhi Power Generation and exogenous shocks. Transmission Project, the Nacala Corridor Road Project and Kazungula Bridge. Through these projects the Bank ❙❙ Poor sustainability of outcomes from the Bank's was able to leverage its own contribution by factors of PRBS program is attributed to institutional capacity 16, 3.68 and 1.82, respectively. The Bank has also risks and insufficient government ownership. secured co-financing from emerging donors, including 6 Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
India Exim Bank, the Development Bank of South Africa projects; and b) clarity of the intervention logic, and the OPEC Fund for International Development. including confusion between project outputs and outcomes issues on the realism of project design arose from the quality of feasibility studies Managing for results underpinning the project designs. This resulted in an underestimation of project costs, time and All CSPs were rooted in a robust analysis of quality of engineering designs. the political context, macroeconomic context, dimensions of poverty, national development The frequency of supervision has increased strategies and constraints to growth surrounding over the evaluation period. A portfolio review the Bank’s projects. Understanding of the country indicated that, during 2002–2004, projects were context has been underpinned by consultations supervised, on average, once every two years. to inform CSP design. However the clarity and The feedback from the government on the Bank’s realism of the intervention logic for the Bank's CSPs supervisions shows that the quality of interaction remained relatively weak until the 2011–2015 CSP. with the Bank has improved over the years with Despite implementing activities in a broader range the establishment of the Country Office. of sectors, the Bank's strategy has managed to become more coherent in that projects across a range of sectors now support a more limited number Overall Assessment of strategic outcomes. In the background of the above findings, the overall Project design weaknesses were identified performance of the Zambia Country Strategy and with regard to: a) realism of the intended Program 2002-2015 has been rated moderately outcomes given the scope and design of unsatisfactory, as shown below:
Criteria Rating Relevance ❙❙ Alignment of CSPs with National Development Plans Satisfactory ❙❙ Alignment of the Project Portfolio with CSPs Satisfactory ❙❙ Alignment of Projects with the Needs of Beneficiaries Satisfactory Rating for Relevance Satisfactory Effectiveness ❙❙ Delivery of Project Outputs Moderately Satisfactory ❙❙ Achievement of Outcomes Moderately Unsatisfactory Rating for Effectiveness Moderately Unsatisfactory Efficiency ❙❙ Timeliness of Project Implementation Unsatisfactory ❙❙ Financial and Economic Performance Moderately Unsatisfactory Rating for Efficiency Unsatisfactory Executive Summary 7
Criteria Rating Sustainability ❙❙ Private Sector Moderately Unsatisfactory ❙❙ Power Sector Moderately Unsatisfactory ❙❙ Agriculture Sector Moderately Unsatisfactory ❙❙ Multi-Sector Unsatisfactory ❙❙ Social Sector Moderately Unsatisfactory ❙❙ WSS Sector Moderately Satisfactory ❙❙ Transport Sector Moderately Satisfactory Rating for Sustainability Moderately Unsatisfactory Crosscutting themes ❙❙ Coverage of Gender within CSPs Moderately Unsatisfactory ❙❙ Gender mainstreaming across the portfolio Moderately Unsatisfactory ❙❙ Inclusive and Green Growth within CSPs Moderately Unsatisfactory ❙❙ Inclusive and Green Growth across the portfolio Moderately Satisfactory Rating for Crosscutting Themes Moderately Unsatisfactory Overall Rating Moderately Unsatisfactory
Conclusions and Recommendations f. Whereas the Bank's activities have attempted to promote inclusive and green growth, The foregoing analysis leads to the following main opportunities to mainstream gender have not conclusions: been fully leveraged. a. The Bank’s Country Strategies and Programs have Based on the above findings and conclusions, been well aligned with both national development the evaluation proposes the following nine
plans and the Bank's comparative advantage. recommendations. Country Strategy Evaluation b. The Bank's portfolio has become more 1. Continue to support private sector coherent, adopting an integrated approach to regulatory reform and build capacity among An IDEV development challenges. the accountability functions of government, particularly audit and procurement. c. The Bank has largely delivered planned outputs but the achievement of outcomes has been 2. Strengthen the Bank’s role in donor limited by project design weaknesses and coordination, analytical work and policy delayed implementation. dialogue. The policy dialogue needs to be supported by rigorous analytical work in several d. The Bank has contributed to increasing access areas of public policy including private sector to basic services and improving the business development, public private partnerships, and environment. However, opportunities for regulatory systems with policy predictability. upscaling have not been leveraged. Coordinated efforts are required to address deficiencies in the monitoring and evaluation e. Political and governance risks are becoming an system at the country level and, in this regard, the increasingly important factor in the sustainability Bank should contribute to the ongoing initiative. of projects. Policy dialogue should also be implemented to 8 Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
address political and governance risks to the the productivity of small businesses and sustainability of projects. increase access to finance.Increasing the pool of SMEs that generate sufficient revenue 3. Address constraints to private sector to afford formal financial products remains involvement in service delivery and address an obstacle to improving access to finance. infrastructure bottlenecks. Inadequate tariff Opportunities for creating linkage between structures and macroeconomic pressures create interventions which increase production of high disincentives to private sector participation. The value crops, incomes and access to markets Bank should identify, through analytical work among underserved groups and LOC or TA for and policy dialogue in particular, opportunities to SME finance should be explored. mitigate the impact of these constraints through a range of instruments, including lending, TA for 7. Identify means of harmonizing project project selection and guarantees for service implementation approaches with other delivery and purchasing agreements. co-financing partners as well as within projects that possess both private and 4. Identify opportunities to upscale public sector components. The Bank needs development outcomes from private sector to work closely with partners to reduce delays investments. The corporate social responsibility by identifying harmonized terms, conditions, initiatives of the Itezhi-Tezhi Power Project and engineering and procurement approaches for the Lumwana Mine provide opportunities for co-financed projects to avoid implementation complementary investments which could scale delays, cost-overruns and output quality up the development impact of those projects. inconsistencies.
5. Deepen the integration of gender in Bank’s 8. Develop the capacity of the GRZ for operations and engage in policy dialogue on project selection, design and engineering, gender with the government in collaboration particularly for infrastructure projects and with cooperating partners. The Bank, with Public Private Partnerships. other cooperating partners, should assist in the implementation of the National Gender Policy 9. Identify and mitigate operational issues 2014 with a focus on gender auditing, gender surrounding multinational projects aimed responsive national planning and budgeting, and at regional integration. Based on the the establishment of a system for monitoring identification of constraints, the Bank should gender outcomes at country level. establish linkage between the CSP and the broader regional integration strategy to make 6. Promote synergies within the Bank sure bottlenecks are addressed at the right program and in coordination with other level – either through dialogue at country level donors between projects which improve or coordinated approach at regional level. Management Response 9
Management Response
Management welcomes the Independent Development Evaluation (IDEV) report: Evaluation of the African Development Bank's Country Strategy and Programme for Zambia (2002–2015). The purpose of the Evaluation was to assess, among others, the relevance, effectiveness, efficiency, and sustainability of the strategic interventions and to inform the preparation of the next Zambia Country Strategy. The evaluation revealed that the Bank’s Country Strategies were relevant in terms of strategic focus and alignment in addressing Zambia’s Development challenges. The projects supported by the Bank delivered most of the planned outputs while project outcomes did not always meet the targets. Project efficiency was rated moderately unsatisfactory largely due to the lags in preparing projects and the delays between loan approval and effectiveness for first disbursement. Sustainability was rated moderately unsatisfactory. This was due to low profitability of some private sector projects while issues of cost reflective pricing was lacking in water and energy supported projects.
Introduction Evaluation Design
The IDEV evaluation covers the period 2002–2015 and The evaluation team developed an evaluation three Country Strategy Papers: the 2002–2004 Country matrix and theory of change to guide data Strategy, which was extended to 2006; the 2007–2010 collection and analysis. This included key Joint Assistance Strategy for Zambia formulated as indicators and judgment criteria based on a six a joint program with support from multilateral and point scale that was used to create a transparent bilateral development agencies operating in Zambia; account of how IDEV examined the achievement and the 2011–2015 Country Strategy. of results across each sector. Country Strategy Evaluation
Although Management received an overall rating CSP Strategic Focus for each judgement criteria, management has not An IDEV seen how each individual project was assessed. The key strategic focus of the three Country Strategies This would have increased transparency on the was the support to infrastructure development in part of the evaluation and allowed management to support of agriculture, water and sanitation, energy better understand the findings in terms of outputs and transport. In the past five years, a higher degree and outcomes. As the evaluation period is quite long of support to economic and financial governance (more than 10 years), the report could also provide was pursued to target regulatory reform to facilitate some information on how the performance changed private sector development as well as public financial over time, to make the assessment a bit more management reforms. dynamic and indicate some trends. 10 Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
The evaluation team notes various valid limitations Project alignment to the needs of beneficiaries was of the evaluation methodology. Furthermore flaws rated overall satisfactory. Management agrees with in the intervention logic and the lack of baseline the finding that the needs of Small and Medium Sized data made it difficult to evaluate progress on Enterprises have not always been sufficiently catered some indicators. Management agrees with for. In the new Country Strategy it is proposed that the finding. The results based framework the Bank will provide more targeted support to Small will be strengthened in the context of a clear and Medium Sized Enterprises through collaboration intervention logic as well as indicators will be with local financial institutions. Lines of Credit will selected where there is baseline data available be better targeted for the needs of SME’s such as when drafting the next Country Strategy Paper. providing business development services which are often in high demand. Projects designed to support and expand SME’s will also be developed. In fact, the Program Implementation Bank is currently financing the Cashew Project that links farmers with local processors and helps expand The evaluation uses four key criteria: relevance, the market for Cashew. Entrepreneurs in the cassava effectiveness, efficiency, and sustainability to value chain are also being supported through evaluate the country strategies. In addition, cross- improved product development, produc¬tivity cutting issues such as gender, quality-at-entry, and increase, and commercialising the crop. These leveraging and co-financing are also assessed. Each support is being provided through capacity building of these elements are commented on below. and business development services.
Relevance Effectiveness
Relevance is measured as the degree of alignment Project effectiveness is measured based on of Country Strategies to National Development achievements of outputs and outcomes targets. plans, and of projects to Country Strategies and Achievements of outputs are rated moderately beneficiaries. satisfactory, while achievements of outcomes are rated moderately unsatisfactory. The alignment of Country Strategies to National Development Plans was rated satisfactory. Project Output: Most prioritized sectors have The Bank has used its comparative advantage demonstrated good progress in achieving planned in the support of infrastructure development outputs including private sector, energy, agriculture, while addressing the specific needs of the water and sanitation, transport, and governance. Zambian Government as outlined in the National Agriculture has been a challenging area with Development Plans (NDPs), consistent with limited progress due to a difficult implementation Bank’s Ten Year Strategy (2013– 2022) and the environment and complex procurement processes Hig-5s. Given the large investment needs that that contributed to implementation delays. remain in transport, energy, and water and sanitation, Management will, consistent with Project Outcome: Achievement of outcomes the priorities in the NDPs, continue to support is unsatisfactory as a result of start-up delays, this strategic focus in the new Zambia Country implementation and procurement delays, and Strategy. delayed completion dates for projects. This in turn Management Response 11
affected project impact and achievement of results. within the region. Diversification of the sector has The evaluation report states that achievements were been hindered by the Governments continued less than expected in private sector projects due to support to the Farmer Input Support Program profitability and lack of improvement in the terms and the purchase programs by the Food Reserve of finance. It should be noted that for most of the Agency. Both these programs are heavily focussed period under evaluation, Zambia was an ADF only on supporting the production of maize. From 2015 country with most of the financing targeting public an e-voucher system provides some promise sector projects. The price of copper between 2011 in diversifying the sector as farmers can now and 2015 declined by more than 50 percent with choose inputs of their choice. In the new Country prices falling to under USD 4800 per tonne in 2015 Strategy, Management is proposing to provide affecting Governments revenue generation. The a holistic approach to agriculture by supporting added pressure to Government’s fiscal position led value chains and developing markets in line to higher domestic lending pushing up the price with the Feed Africa-Strategy for Agricultural of funding thus crowding out the private sector. Transformation in Africa (2016–2025). Average interest rates are high and currently at above 28 percent. Although the Bank has provided Improving public financial management has been Lines of Credit to strengthen SME financing, it has no a challenge. A Multi-donor Trust Fund, led by the influence on the cost of treasury bills which are used World Bank is currently supporting this area, in as the benchmark for commercial lending. which the Bank is not providing direct support. In the new Country Strategy, Management is proposing to Policy dialogue and knowledge work: strengthen Public Financial Management capacity Management notes the positive development of directly through the implementing agencies. This will the decentralisation process in terms of policy help build a critical mass of qualified accountants, dialogue and donor coordination. The Bank’s internal auditors, and procurement officers and physical presence has made it possible to service build the needed institutional capacity in the its key clients, build a close relationship and executing agencies that we support. It is felt that enhance dialogue with the Government, use the institutionalized capacity building of professionals Country Strategy Evaluation local networks, build the portfolio while leveraging would be more sustainable than project based finance from development partners, provide capacity training or orientation which targets only project building to project implementation units and respond staff whose turnover is high as they move on after An IDEV efficiently to arising needs. the projects are completed leaving the executing agencies without the required capacity to undertake Strategic Outcomes: At the strategic outcome other new projects. Agencies will be screened for level the Evaluation Report concludes that the Public Financial Management skills and needs Bank has made a positive impact on improving the during project design. Any support to agencies will business environment, and increasing access to be based on this assessment. Activities proposed will basic services and infrastructure. Limited progress be coordinated with the activities supported by the has been achieved to strengthen Public Financial Multi-donor Trust Fund to avoid overlaps. Management and promote diversification by promoting the agriculture sector. Efficiency The Bank intends to continue supporting agriculture and agribusiness as it is critical for employment and The efficient delivery of projects is evaluated based rural incomes and as it is an important source of on the timeliness of projects and on the financial and foreign earnings given its large market potential economic performance that are demonstrated. 12 Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
Timeliness: The dimension of timeliness is further negotiations of common terms agreements for co- evaluated using four sub-dimensions: inadequate financing partners would guide the formulation of project design; loan effectiveness and disbursement; future projects. co-financing complexities; and, procurement delays. Management notes with concern that despite Procurement capacity of Government counterparts recent improvements, projects are significantly is often weak with a high turnover of staff. Despite delayed on the various sub-dimensions Bank support to capacity building and training, mentioned above. Management would like to point procurement delays often persist. Management out that in the past 18 months the government will continue to prioritise and provide training to introduced new approval procedures, including the help build a critical mass of procurement officers need to obtain parliamentary ratification of loan in the public sector. As part of new projects public agreements with the new constitution, and this procurement training will be strengthened and caused significant project effectiveness delays. institutionalized in the implementing agencies where relevant. In addition longer term support could be Management has already taken steps to strengthen provided through the Zambian Public Procurement project design and preparation to reduce the Authority that is mandated to carry out capacity risk of delays. To reduce delays caused by loan building of procurement entities. effectiveness and effectiveness to first disbursement any preconditions or other conditions that risk Financial and economic performance: Between affecting a project will be addressed upfront. 2002 and 2014, the disbursement ratios for Zambia This implies that projects will only be elevated to portfolio had fallen below the Bank wide average. the Board once conditions have been addressed, However, in 2015 improvements in disbursement especially conditions that borders on project ratios were recorded. The Zambia portfolio is young readiness and quality at-entry. Key portfolio issues, (2.4 years on average) with limited disbursements including weak capacity of project implementation in the early period of project implementation. units in procurement, financial management Improvements are therefore expected during 2016 and contract administration are being addressed and 2017 as the new projects start to increase through joint quarterly portfolio review meetings and their disbursement levels. This is consistent with annual fiduciary clinics organised with the Ministry implementation of most of the high value large of Finance and attendance of project staff. infrastructure projects which usually have slow disbursements at the beginning. In addition, by The Bank has been very successful in leveraging improving quality at entry and project readiness, projects through co-financing arrangements. the disbursement ratio is expected to continue to However, in terms of implementation, as pointed increase in the coming years. out in the Report, significant delays have been experienced, particularly when bilateral donors Management notes that agricultural interventions are are involved. Management has strengthened rated “moderately satisfactory”, yet the agricultural efforts to harmonise internal procedures to avoid projects addressed the needs of specific groups similar types of process related delays in the of beneficiaries in terms of increasing productivity, future. Clear agreements on procedures will be improving food security and reducing poverty. Thus made before Board approval and in accordance this assessment appears to be conflicting, in terms with PD 02/2015. Lessons learnt from prolonged of performance of agricultural projects. Management Response 13
Sustainability Gender: The Bank is implementing the Bank’s Gender Strategy while gender mainstreaming in all The sustainability rating was evaluated below its operations. However, according to the Evaluation satisfactory. For utilities, this was related to cost Report gender received limited attention across the reflective pricing of water and energy. Management evaluation period. Management acknowledges the agrees that usage of public resources need to be need to pay more attention to gender and recognises cost reflective. The Bank is currently supporting a strengthened approach to addressing gender as the an industry wide cost of service study that will new Country Strategy is being prepared. Initially, projects inform the Zambian energy market on the pricing lacked effective tools for addressing gender issues in of electricity at different consumer and firm levels. Bank operations. A comprehensive country gender The water utilities have struggled with improving the assessment is about to be commissioned to identify none-revenue water in order to reach operational gender gaps and challenges, of which the outcome will efficiency. The Bank continues to work with utilities inform gender specific interventions in Bank operations to improve infrastructure and metering to reduce under the new CSP. leakages while continuing to provide capacity building. Management will take into consideration Inclusive Growth: Focus on inclusive and green the social aspect of utilities in terms of providing growth and environmental sustainability was most services and protecting the poor. A carefully prominent between 2002 and 2004. Although poverty designed cost reflective approach and tariff pricing levels have fallen in urban areas, poverty in rural areas should therefore be pursued when supporting such remains stubbornly resistant. Limited access to markets projects. is cited as a key cause. In the new Country Strategy, Management plans to support a stronger linkage The Evaluation Report concludes that some private between rural production areas and urban markets. firms were affected by regulatory changes and This will be done by supporting agriculture value variable profitability that adversely affected the chains and the development of markets. In the current sustainability rating, e.g. the support to Lumwana portfolio, climate change is being addressed in several mine and CETZAM financial institution. However, ways. One project, Strengthening Climate Resilience Country Strategy Evaluation as mentioned earlier, profitability was affected by a in the Kafue Basin, aims to mitigate against drought significant decline in copper prices between 2011 and flooding through improved planning and climate and 2015 which also affected public finances and resilient infrastructure and production systems. Other An IDEV raised commercial lending rates. Notwithstanding projects such as Lake Tanganyika Development and the above and with a few exceptions, most AfDB- the Agriculture Productivity and Market Enhancement supported firms have managed to adjust to the more Projects implement climate change as a cross cutting difficult business environment and are operating as issue being mainstreamed into the main activities. going concerns. Some older agriculture projects that were designed and implemented before 2008 may have had some Cross-Cutting adverse environmental impacts. Currently all projects are classified in terms of their potential level of social Two dimensions, gender and inclusive growth, were and environmental impacts as guided by Bank Policy. used to assess the level of integration of cross- Category 1 and 2 projects are subject to Environmental cutting issues into Country Strategies and the project and Social Management Plans. This practice will portfolio. continue. 14 Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
Quality at Entry rehabilitation project which the Bank is financing with two multilateral partners and a bilateral partner. Two dimensions of quality-at-entry have been analysed. The conclusion is moderately satisfactory for the Quality-at-Entry of Country Strategies while Conclusions and Key Lessons quality and realism of project design was moderately unsatisfactory. Management appreciates the following conclusions and key lessons emanating from the Management notes with satisfaction that the Evaluation Report: intervention logic improved with the 2011–2015 Country Strategy. The framework still needs to be The Country Strategies and programmes have more practical while higher attention needs to be been well-aligned with the national vision, national placed on the realism of indicators, especially at development plans and national strategies. the outcome level. Management will ensure that This confirms the Banks focus on addressing the results framework in the new Country Strategy the large infrastructure gaps that Zambia still demonstrates a clear and coherent theory of change faces. Furthermore the Management’s plan to and is more practical. strengthen support to private sector in the new Country Strategy, while addressing regulatory Management notes that in some instances project constraints and bottlenecks, is the appropriate design has been inadequate and that this led to strategy going forward. under costing of project outputs and a lower number of outputs delivered. Management acknowledges The integrated approach that the Bank followed that the use of Project Finance in a Zambian context in the 2011–2015 Country Strategy by focusing was challenging due to limited understanding of the on the strategic outcomes has meant a broader approach and weak capacity in the area. In order selection of sectors that have received support. to build capacity, the Bank provided training to Additionally, the Report confirms that government officials in the region in the use of and preparation of Project Finance. the integrated approach has more coherently addressed Zambia’s development challenges. Management plans to continue this approach in Leveraging and Co-Financing the new Country Strategy.
Management efforts to promote leveraging and Although outputs have largely been delivered as co-financing has been successful in Zambia planned, the level of achievement of outcomes is as indicated in the Evaluation Report. This was below satisfactory largely due to implementation particularly relevant following the financial crisis delays. There is need for improved quality at and when Zambia could only access ADF resources. entry to ensure project readiness. For example, With the reclassification to Blend country, Zambia for infrastructure projects that require feasibility has increased its access to ADB resources while studies, such studies should be completed before the need for leveraging may diminish in some types presentation of the project to the Board. of lower risk projects. However, management will continue to pursue co-financing to forge partnerships Bank support has contributed to increased basic with development partners and utilise synergies. A services and improvements in the business recent example of such a project is the Kariba Dam environment. Under private sector, more could be Management Response 15
done in utilising channels for upscaling projects. regulatory changes that are not discussed with One example the Report mentions is scaling up the private sector. Enhanced policy dialogue, activities that the private sector supports through knowledge work and addressing risk will be their Corporate Social Responsibility programs. important activities in the implementation of the new Country Strategy. Political, governance and regulatory risks have increased during the past 5-7 years with Mainstreaming gender in operations has not been regulations that are passed without sufficient fully leveraged. In the preparation of new projects consultation with the private sector. This has enhanced gender screening and screening for smart affected project implementation and profitability climate approaches, skills needs and employability of some private sector operators that have of direct beneficiaries and a conducive regulatory reduced their investments. For example, the most environment will receive more attention when profitable mine in the country has not made new designing projects in the implementation of the new investments in the Country since 2008 due to Country Strategy.
MANAGEMENT ACTION RECORD Recommendation Management response Recommendation 1: Continue to support private sector regulatory reform and build capacity among the accountability functions of government. Budget support and TA interventions AGREED. Support to private sector reforms and capacity building have yielded positive have been successful in promoting results. These interventions need to be continued and extended to areas identified in the private sector regulatory reform and recommendation. strengthening of accountability functions, Action: partly due to adequate ownership among implementing bodies. These issues As proposed in the new CSP, Bank operations will continue to include support to Economic continue to be relevant, particularly the and Governance Reforms. Reforms can be supported through sector budget support or need to strengthen audit and procurement will be included as components in relevant projects and programs, and aligned with the capacity. Furthermore, strengthening High-5s. Additionally, institutional support program(s) including support to strengthening Country Strategy Evaluation external accountability functions can audit and procurement capacities in the public sector will be considered. Task Managers complement the implementation of will be responsible for ensuring that projects are screened for relevant sector reforms during the project preparation stage and included in project design where it makes good financial control systems to reduce An IDEV irregularities and improve public financial sense. Furthermore, task managers will be responsible for assessing needs in relation to management. accountability functions in the project institutions that we support (ZMFO, 2017) 16 Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
MANAGEMENT ACTION RECORD Recommendation Management response Recommendation 2: Strengthen the Bank’s role in donor coordination, analytical work and policy dialogue. The Bank, with its unique positioning AGREED. Management agrees with the key roles that the Bank is already playing in in Africa and among the development Zambia as well as the need to continue to strengthen them. Although the Budget Support partners, is expected to play a key role group is no longer active, a Cooperating Partners Group continues to carry out policy in donor coordination, analytical work dialogue at the highest levels. The Bank remains very active in this group and chaired and policy dialogue. The policy dialogue it in 2012 while also chairing other working groups (transport, water and sanitation, needs to be supported by rigorous agriculture and monitoring and statistics group) that carry out policy dialogue at the analytical work, which is also demanded sector level. by the government in several areas of Action: public policy including private sector ❙ development, public private partnerships, ❙ Knowledge work has intensified during the evaluation period as stated in the and regulatory systems with policy report (section 5.2.7). The Bank will continue to strengthen analytical work to predictability. The donor coordination improve the underpinnings of our policy dialogue. As proposed in the new CSP, efforts are currently subdued due partly non-lending activities will support policy analysis and other knowledge work while to the withdrawal of several cooperating policy operations will be pursued at the sector level to facilitate key reforms (e.g. partners from key areas of assistance energy reforms). The proposed CSP was based on a diagnostic study prepared by including budget support. Coordinated the Bank, relevant Bank studies and policies as well as sector studies from other efforts are required to address deficiencies agencies. Management will continue to identify, coordinate and drive relevant in the monitoring and evaluation system studies. Furthermore, during project preparation and design, relevant studies may be at the country level to enable systematic identified and included in the non-lending operations.(ZMFO, Ongoing) reporting of results with active participation ❙❙ Monitoring and Evaluation at the country level will be strengthened. The Bank is of all line ministries, and the Bank should working with the Ministry of Finance to create a simple tool for tracking projects at contribute to the ongoing initiative in this the formulation stage with the aim of reducing start-up delays. Expanding the tool regard. Finally, policy dialogue should also to also incorporate results monitoring will be investigated and implemented, while be implemented as a means of addressing taking into account a monitoring system that Government is already developing with increasing political and governance risks the help of the EU, United Kingdom and Germany (Ongoing). The Country Programs to the sustainability of the Bank's projects, Officer will be responsible to coordinate the development of the tracking tool during particularly with regard to ensuring the first half of 2017.(ZMFO, 2017) adequate consultation with the private ❙❙ Leveraging additional financial resources, both to finance public operations as well sector to inform regulatory changes. as private ones, would be carefully determined and pursued with various partners, especially for large infrastructure operations in energy, water and sanitation, road transport and agri-business development. (ZMFO, Ongoing). Management Response 17
MANAGEMENT ACTION RECORD Recommendation Management response Recommendation 3: Address constraints to private sector involvement in service delivery. Private sector participation in service AGREED. The private sector will continue to be a key sector requiring Bank support. The delivery, particularly in the energy Bank is currently supporting the undertaking of a cost of service study, whose finding sector, will play an increasing role in and recommendation should help inform the setting of future tariffs as well as point addressing Zambia's infrastructure out inefficiencies in the electricity system as a whole. The study will therefore inform bottlenecks. However, inadequate tariff Bank Policy dialogue in discussions of moving toward cost reflective tariffs. In the water structures and macroeconomic pressures sector, tariff and affordability studies are carried out for each utility and presented to create disincentives to private sector the regulator. The tariff progressions are then implemented in parallel with efficiency participation. The Bank should identify, gains from the utility based on key performance indicators that rewards good progress. through analytical and policy dialogue in However, improving efficiency is a process that can take several years to implement. particular, opportunities to mitigate the Thus institutional strengthening and capacity building are important elements during impact of these constraints through a project implementation. range of instruments, including lending, Action: TA for project selection and guarantees for service delivery and purchasing In the new CSP, as part of the interventions in the energy sector, the Bank will target agreements. support to institutional strengthening and reforms as a means of attracting private investors. Furthermore, diversifying the energy mix will be important to reduce risk of relying only on hydro. Support to the sector will also entail providing Technical Assistance in the areas highlighted in the recommendation. The Bank will also support and/or use relevant studies to guide policy dialogue pertaining to the private sector. The Country Office together with the sector departments will be responsible for suggesting which instruments best address inadequate policy or constraints. The Government of Zambia has already requested for energy sector budget support which will provide an opportunity for the Bank to assist in reforming the energy sector and to enhance private sector participation. (ZMFO, 2017) Recommendation 4: Identify opportunities to upscale development outcomes from private sector investments. Although the Bank has helped improved AGREED. Private sector operations have in many instances helped improve access to access to services and infrastructure services and infrastructure. The challenge remains bringing on board similar operations through public sector projects, private to scale up such initiatives. sector investments have yielded similar Action: results through infrastructure works and Country Strategy Evaluation corporate social responsibility initiatives. The Private Sector and the Agriculture Sector Specialists in the Country Office will be As demonstrated by the experience of responsible for ensuring the following action points (ZMFO, OPSD, OSAN, 2017): the Itezhi-Tezhi Power Project and the ❙❙ In the new CSP, the Bank will focus on providing technical assistance such as Lumwana Mine, additional development business development services with the aim of helping identify and build capacity of An IDEV impacts and private sector development the private sector. could be realised through complementary ❙❙ The Bank will also focus on support to the private sector through financing selected infrastructure investments surrounding agri-value chains (production, processing and market linkages) and finance these projects. Integrating lessons infrastructure needs (irrigation, collection, storage). It is expected that through these from past experience into the CSP, interventions, additional development impact will be realized. the Bank should more systematically ❙❙ Management will seek more innovative interface in utilising public and private sector identify opportunities to upscale and financing windows for agro-processing, irrigation and farm block infrastructure complement such initiatives, thereby projects. further contributing to service delivery, infrastructure improvements and business development. 18 Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
MANAGEMENT ACTION RECORD Recommendation Management response Recommendation 5: Deepen the integration of gender in Bank’s operations and engage in policy dialogue on gender with the government in collaboration with cooperating partners. Even though the Bank’s analytical work AGREED. The Bank is implementing the Bank’s Gender Strategy while mainstreaming on gender in Zambia had recommended gender in all its operations. The Bank will also continue to assist Government in the specific areas for intervention, those implementation of the Zambia National Gender Policy 2014. were not implemented in earnest. In Action: the increasingly relevant context of ❙ feminisation of poverty and HIV/AIDS ❙ Management will continue to ensure policy dialogue, collaborative analytical work pandemic, gender violence, women’s and capacity building with relevant partners including the Ministry of Gender, unequal access to education, health United National Population Fund, and the Zambian Non-Governmental Organisation services, and resources including land Coordinating Committee, as guided by the Zambia National Gender Policy. The and credit, it is imperative that the Bank Bank has already approved USD 30 million towards the cost of implementing the take concrete steps to integrate gender Zambia Skills Development and Entrepreneurship Project – Supporting Women and in its operations with respect to design, Youth (SDEP-SWY). This operation aims to promote job creation, gender equality implementation and the achievement of and poverty reduction. The project seeks to improve the livelihood opportunities of results. The Bank, with other cooperating Zambia’s working poor, especially in rural areas and will benefit particularly, women partners, should engage in policy dialogue and youth by providing enabling infrastructure and entrepreneurship skills for MSME with the government and assist in the business development. This operation has commenced implementation, focusing on implementation of the National Gender women and youth groups and is expected to close in 2020. (ZMFO, Ongoing) Policy 2014 with focus on gender auditing, ❙❙ The Bank will continue to ensure that all operational staff obtain skills in gender gender responsive national planning and analysis, especially for project preparation and appraisal. The Bank will further budgeting, and establishment of a system mainstream gender in all its operations by developing gender indicators in Results for monitoring gender outcomes at country Based Frameworks. (ZMFO, Ongoing) level. Recommendation 6: Promote synergies within the Bank program and in coordination with other donors between projects which improve the productivity of small businesses and increase access to finance. Increasing the pool of SMEs that generate AGREED. Macro-economic instability has an impact on private sector’s ability to borrow sufficient revenue to afford formal financial as they often compete with Government’s domestic borrowing, impacting the cost products remains an obstacle to improving of borrowing. Continued support to Government, through policy dialogue will create access to finance. Opportunities for a conducive environment for private sector operations including lowering interest creating linkages between interventions rates. Access to finance by private sector, especially SMEs forms a critical aspect of which increase production of high value proposed pillars of the new CSP. Making resources available to SMEs continues to be crops, incomes and access to markets a key ingredient in Bank’s operations, especially the development of rural enterprises among underserved groups with LOCs or for job creation and inclusive development. In line with the Feed Africa Strategy, the TA for SME finance should be explored. Risk Sharing Facility will be promoted for agricultural value chain operations with the Such linkages may yield synergies in objective of catalysing the private investments and commercial bank lending. terms of access to finance, business Action: development and economic growth. The Private Sector Specialist in the Country Office will be responsible for ensuring the Outgrower and farmers club schemes following action points (ZMFO, OPSD, 2017) provide a proven means of improving ❙❙ The Bank’s operations and interventions using lines of credit as an instrument will agricultural productivity and diversity while be accompanied by measures to improve capacity for business management and linking farmers to markets and increasing expansion. both incomes and access to finance. ❙ Attention should be paid to ensuring that ❙ The Bank will intensify support to financial institutions to develop financial products targeted project mechanisms are included for SMEs, especially those involved in agro-processing and value-chain related to ensure that the benefits are gender enterprises. This will include the incorporation of incubation programmes for youth inclusive. and women SMEs. ❙❙ The Bank will ensure that financial and technical assistance to SMEs will clearly distinguish and address the peculiarities of enterprises that women usually engage in. Financial products, including insurance and bridge financing, would be applied on exceptional cases to women enterprises. ❙❙ The Bank will provide support towards agriculture rural enterprise development, promotion of outgrower schemes promotion of agricultural productivity and diversity interventions. Management Response 19
MANAGEMENT ACTION RECORD Recommendation Management response Recommendation 7: Identify means of harmonising project implementation approaches with other co-financing partners as well as within projects that possess both private and public sector components. Addressing regional and domestic AGREED. Mixed results have been observed with operations that are co-financed with infrastructure constraints will likely other partners. This is, in part, due to the significant differences in policy, regulatory necessitate continued cooperation and fiduciary requirements of each lender. Where project financing is sequenced from and co-financing. The experience of one lender to another, delays from one partner significantly affects the operations the Kazungula Bridge and Itezhi-Tezhi (procurement and disbursement) of other partners. Harmonization in this case only Power Project demonstrates the need refers to co-financing arrangements where it is feasible. We have experience that for the Bank to work closely with other demonstrates that even where rules and procedures are harmonized, for example partners by identifying harmonised with the WB, no arrangements are put in place to reduce dual No Objections from the terms, conditions, engineering and financiers. However, we agree with the observation that it is not possible to apply one procurement approaches for co-financed set of rules in all circumstances and in this case we have suggested full financing projects in order to avoid implementation of specific contracts, i.e. parallel financing, to which specific rules would apply as delays, cost-overruns and output opposed to co-financing a contract and subjecting it to several reviews from financiers. quality inconsistencies. Furthermore, Action: the design and implementation of co- financed projects with both public and The Bank will be responsible for ensuring the following action items (ZMFO, 2017): ❙ private components should be mindful ❙ The Bank will ensure that project readiness mechanisms have been well articulated of differences in the approval processes and agreed amongst partners. This would include availability of designs, preparatory for these two sources of funds in order studies, setting up of project implementation teams and harmonisation of to avoid both unnecessary delays and procurement procedures irrespective of source of finance. additional costs. ❙❙ The Bank will ensure that common terms agreements for complex transactions, especially PPP and project finance, are well negotiated in advance, ahead of Board approval. This will minimise potential delays and conflicts usually associated with such negotiation after Board approval. Country Strategy Evaluation An IDEV 20 Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
MANAGEMENT ACTION RECORD Recommendation Management response Recommendation 8: Increase the capacity of the GRZ for project selection, design and engineering, particularly for infrastructure projects and Public Private Partnerships. Inadequate project design and engineering AGREED. As part of project readiness mechanisms that have been put in place, has frustrated the implementation of designs for infrastructure-related operations are usually in place ahead of Board projects across several sectors, including approval, with the increased use of MIC TA grants, PPF and other relevant funding the transport sector, for which inadequate facilities. However, there are issues with the quality of some designs that require a project design and engineering can result review after Board approval to ensure quality during implementation. in considerable project delays as well Action: as procurement disputes. Assistance in implementing high quality feasibility The Country Programs Officer will be responsible for ensuring the following action studies which identify reasonable project items are addressed during project preparation (ZMFO, 2017): ❙ costs would also be beneficial for the ❙ The Bank will intensify the use of advance contracting where appropriate for review Bank's ongoing support to the WSS of engineering designs and associated bills of quantities before Board approval. sector, for which underestimation of the This will also help project teams to validate project detailed costs before Board project complexity and costs have limited consideration. the successful delivery of improved ❙❙ The Bank will continue to provide capacity building and technical assistance to sanitation facilities for past interventions. staff of key implementation units on various aspects of project formulation and As additional PPPs are implemented in implementation including PPP transactions, project formulation, and fiduciary issues Zambia, technical assistance should be such as financial management and procurement. provided to improve project selection and ensure that PPP arrangements are providing added value. Finally, greater attention should be devoted to identifying and assessing sensitivity to political and governance risks, including tariff structures, regulatory changes and ownership. Management Response 21
MANAGEMENT ACTION RECORD Recommendation Management response Recommendation 9: Identify and mitigate operational issues surrounding multinational projects aimed at regional integration. The implementation of regional projects AGREED. Regional operations have continued to face significant challenges in has been subject to excessive delays coordination and harmonisation of processes. Soft issues of regional integration like caused by coordination issues at the the harmonisation of custom procedures, free movement of goods and services, have regional level, as seen in the case of not received as much attention as infrastructure. PRODAP, which was discontinued in Action: course of implementation. Delays in the ❙ full implementation of one-stop border ❙ Task Managers with the support of the Country Programs Officer will ensure that post constrain the movement goods, a joint project implementation unit is established for multinational operations with services and people, affecting the representation from participating countries, as was the case of Kazungula Bridge competitiveness and economic growth Project. The use of joint project steering committee would ensure that most of the of the region in general and the Zambia project issues are resolved at the highest level for speedy implementation of planned in particular. Based on the identification activities. (ZMFO, Sector Departments, Ongoing) of constraints, the Bank should establish ❙❙ In situations where joint financing of projects are required for Multinational linkages between the CSP and the broader operations, the Procurement Officer will ensure that procurement modalities are regional integration strategy to make sure harmonised during project preparation. This is to avoid multiplication of reviews bottlenecks are addressed at the right or approvals by different lenders and participating countries. As much as possible level – either through dialogue at country contract packaging will be aligned to total contract financing where adoption of one level or coordinated approach at regional common procurement rule is not feasible. (ZMFO, ORPF, Ongoing) level. Country Strategy Evaluation An IDEV 22 Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
Introduction
This report presents a summary of findings, Development Results (CEDR). This evaluation seeks conclusions and recommendations from an to: (i) provide an evidence-based assessment of the evaluation of the Bank's Country Strategies and relevance and performance of the Bank's strategic Program in Zambia over the period of 2002–2015. interventions in Zambia; and (ii) identify findings, This evaluation was conducted for two purposes: (i) conclusions and recommendations to inform to inform the development of the Zambia Country operations going forward. The evaluation covers all Strategy for 2016–2020; and (ii) to support lending and non-lending operations approved during IDEV's Comprehensive Evaluation of the Bank's 2002–2015. Background 23
Background
Economic Context In the 2000s, Zambia's economic situation improved with increased investment in mining, manufacturing, During 1964–1973, Zambia's economy was stable tourism and agriculture. With the sale of ZCCM – its mineral resources were well developed and completed, Zambia became eligible for debt relief the world market was generally favorable. In 1973, under the Highly Indebted Poor Countries (HIPC) oil prices rose sharply followed by a drop in copper initiative. After reaching the HIPC completion point prices. At that time, Zambia relied on copper for in 2005, Zambia's debt was reduced from USD 7.1 more than 90 percent of its export revenue.1 The billion to USD 4.5 billion. Under the Multilateral Debt result was continuous budget deficits and numerous Relief Initiative, the debt stock was further reduced to external financing arrangements leading to USD 0.5 billion by the end of 2006.5 serious economic distress. Throughout the 1980s, macroeconomic management was characterized by Zambia has demonstrated strong economic growth increasing state control of all industries, including over the evaluation period, with average GDP growth the mining sector through the creation of Zambia of six percent between 2004 and 2014, reaching a Consolidated Copper Mines (ZCCM). Under state high of 7.6 percent of GDP in 2010.6 The economy control, copper production decreased considerably has been driven by the service sector, which accounts because of poor investment in the sector, falling for 60 percent of GDP, followed by industry at 31.3 from over 700,000 tons in the early 1970s to just percent and agriculture at 8.6 percent.7 Whereas 256,884 tons in 2000.2 the agriculture sector accounts for 85 percent of total employment, the mining sector accounts for Zambia's economic woes were compounded in 1987 77 percent of Zambia's export revenue.8 Between when slow progress in implementing an IMF reform 2004 and 2010, Zambia benefitted from both a agenda led to ineligibility for further IMF support and steady rise in copper prices and a reduction of Country Strategy Evaluation a discontinuation of finance from bilateral donors. gross government debt. The HIPC Program and By 1990, as a result of heavy non-concessional Multilateral Debt Relief Initiative saw Zambia's gross borrowing, Zambia had the highest debt to GNP ratio in government debt fall from 78 percent of GDP in 2004 An IDEV the world at 225 percent.3 Liquidity problems resulted to 27 percent in 2006.9 in very high levels of arrears (USD 2.3 billion), including substantial arrears to multilateral finance institutions. Economic growth has since slowed, with GDP growth Following a political regime change in 1991, Zambia just 3.6 percent in 2015 and projected to remain close continued to implement IMF reforms, leading to a to three percent in 2016.10 After reaching a record resumption of large aid inflows. However, the economy high in 2011, copper prices fell more than 34 percent remained undiversified and continued to perform by 2013. This fall in copper prices coincided with a poorly, registering growth as low as 0.3 percent in loosening of fiscal management as the annual deficit the 1990s with inflation rising to 70 percent.4 As a returned to 10.6 percent of GDP in 2014.11 External result of rapid population growth, Zambia experienced borrowing has filled the gap, with gross government a reduction in real per capita income over the period. debt returning to 35 percent in 2014. As a result, 24 Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
the Kwacha depreciated sharply, losing 61 percent mortality has decreased from 191 to 75 deaths per of its value in the first 11 months of 2015.12 To add 1,000 live births over the same period.18 Although to these difficulties, Zambia has been experiencing a progress has been made in reducing the prevalence of power crisis because of a considerable reduction in HIV/AIDS, it remains a serious development challenge: water levels in hydro-electric power stations caused an estimated 13.3 percent of Zambians aged 15-49 by poor rains. The resulting power outages have taken are HIV positive.19 a particular toll on the mining and manufacturing sectors.13 Mining companies are looking to scale back The majority (67 percent) of Zambians live in high-cost investments. In Zambia, this has translated rural areas. Geographical inclusion is a serious into the delay of new investments and job losses issue in the country with most social indicators (estimated at 7,700 in 2015).14 demonstrating an urban/rural divide. Whereas 90 percent of urban households have access to an As such, Zambia's medium-term economic prospects improved source of water, the same is true for only are subject to a degree of uncertainty due to some key 47 percent of rural households (national average of domestic risks, that is: (i) the expectation that copper 65 percent). Similarly, 56 percent of rural households prices will remain weak until 2018; (ii) a potential and 36 percent of urban households lack access to worsening of the power shortage due to delayed improved sanitation facilities.20 investment; (iii) failure of the government to control the growing public debt and deficit; and (iv) the potential for poor harvests to increase food prices which would Development Challenges place pressure on rural households.15 Poverty Reduction and Inclusive Growth
Social Context Despite Zambia's transition to lower-middle income country status in 2011, overall poverty levels have In 2014, the estimated population of Zambia remained high at an estimated 60.5 percent. was 15,721,343, with an annual growth rate of During 2006–2010, limited progress was made in 3.1 percent and an average life expectancy of reducing overall, rural and urban poverty.21 Zambia 60 years. The population is evenly split between men is a relatively unequal society, with a Gini Coefficient and women but is predominantly young with roughly of 57.5, ranked at 145 of 187 countries.22 half of the Zambian population under the age of 15.16 Furthermore, poverty in Zambia is overwhelmingly a rural phenomenon. Whereas urban poverty levels Overall, less than half of Zambians have completed are estimated at 35 percent, rural poverty levels are primary and secondary education with levels of estimated to be as high as 74 percent.23 educational attainment among women lagging behind that of men. Furthermore, whereas 83 percent of Part of the reason economic growth has not translated Zambian men are literate, just 67 percent of Zambian into poverty reduction is the fact that job creation women are literate.17 Some progress has been made has been concentrated among a small segment of in recent years against key health indicators such as highly skilled workers in the industrial and mining maternal, child and infant mortality but progress has sector. Whereas just six percent of the labor force been insufficient to meet the Millennium Development works within the industrial sector, the vast majority – Goal indicators, presented in Annex G. Infant mortality 85 percent – works in the agricultural sector. Rural has decreased from 107 to 45 deaths per 1,000 incomes in agricultural sector have been relatively live births during 1992–2014. Similarly, under-five stagnant since 2000.24 Background 25
Regional Integration 97 percent of large enterprises. Furthermore, only 2.3 percent of MSMEs were found to use formal As a land-locked country, promoting regional credit products compared to 45 percent of large integration and trade is particularly important to businesses.28 Increasing access to finance for small Zambia's development. Although many gains have enterprises faces numerous barriers. First of all, few been achieved, including the introduction of a one- banks possess branches in rural areas. Furthermore, stop border post with Zimbabwe in 2009, the quality it is estimated that 95 percent of MSMEs are not of infrastructure and inefficient border administration registered with any government authority, restricting continue to increase trade costs. The International access to formal finance.29 In addition, most SME Growth Centre U.K. found that on average, it requires clients do not possess adequate collateral or financial 44 days and USD 2,678 for Zambian firms to export documentation to qualify for a loan.30 However, low a standard container of goods by ocean transport.25 productivity and the high cost of financial services are These high costs limit global competitiveness and perhaps the most serious barriers – it is estimated that discourage the entry of new firms, particularly in the only 7-8 percent of MSMEs generate enough revenue manufacturing sector. to afford a loan from a formal financial institution, which can carry interest rates as high as 20 percent and typically require collateral of up to 200 percent of Access to Finance the loan value.31
The Zambian private sector is divided between large enterprises and MSMEs, with each group facing Vulnerability to Exogenous Shocks very different operating challenges. Industry surveys indicate that just a few thousand large businesses Zambia's economic dependence on copper poses produce the majority of Zambia's industrial output a serious economic challenge. During 2000–2014, and contribute the majority of tax revenues. The vast copper exports represented an increasing share of majority of businesses, however, are tiny, informal Zambia's export revenue, accounting for 62 percent owner-operated MSMEs involved in rural agricultural in 2000 and 78 percent in 2014.32 This increase is Country Strategy Evaluation production.26 Of the 4.1 million Zambians who are attributed to a rise in copper prices and a three-fold employed, 88 percent are estimated to work for increase in copper production. Lack of economic these small enterprises.27 diversification makes Zambia's economy vulnerable An IDEV to fluctuations in commodity prices, as demonstrated There is also a gap between larger enterprises and by the most recent economic downturn. As copper MSMEs in terms of access to formal finance. Only prices fall, annual revenue and the value of the 11 percent of MSMEs use transactional products, such Kwacha follow suit, frustrating development planning as bank accounts and money transfers, compared to and macroeconomic management. 26 Zambia: Evaluation of the Bank's Country Strategy and Program 2002–2015 - Summary Report
Overview of the Bank's Country Strategies and Portfolio
Overview of Strategic Priorities total of 43 operations amounting to UA 947.84 million, excluding cancelations. The portfolio of This evaluation covers three Country Strategy Papers projects under review comprises 34 projects, (CSPs): (i) the 2002–2004 CSP, extended to 2006; four studies, three emergency operations and (ii) the 2007–2010 Joint Assistance Strategy for two technical assistance grant.33 In addition to Zambia (JASZ); and (iii) the 2011–2015 CSP. The these national operations, there were also 19 Bank's strategic priorities for Zambia have evolved multinational operations amounting to UA 373.25 considerably over the evaluation period. The 2002– million which involved Zambia to varying degrees. 2004 strategy emphasized agricultural development, The evaluation focused on national projects, access to water supply and sanitation and the examining regional projects only where there was promotion of child welfare. Under the JASZ, strategic a tangible national component. Over the years, the emphasis on infrastructure development to support portfolio has grown in terms of number and amount the agricultural sector was retained in addition to committed (see Figure 1). the promotion of accountability and transparency in the management of public resources through the Nearly 45 percent of the Bank financing over the provision of general budget support. The 2011– evaluation period has been done through the ADF 2015 CSP signals a shift in the Bank's priorities, window, closely followed by the ADB window at with infrastructure development now placing greater 43 percent. The remaining financing has been emphasis on regional integration, particularly with provided through NTF (0.9 percent) and other regard to transport and power infrastructure. The sources (11.6 percent). In total, loans represent Bank's policy-based operations evolved to target 93 percent of net commitments with the remaining private sector regulatory reform. These activities 7 percent in the form of grants. The majority of the were complemented by private sector interventions Bank's support by value has been in the transport, aimed at increasing access to finance. power, WSS and agriculture sectors (31.7 percent, 19.3 percent, 14.3 percent and 10.9 percent respectively). However, agriculture, water supply Project Portfolio and sanitation and transport are prominent in terms of numbers, followed by finance, power and multi- During 2002-2015 period, the Bank approved a sector operations (see Figure 2). Overview of the Bank's Country Strategies and Portfolio 27
Figure 1: Number of operations and amount approved (2002–2015)