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OnBase 13 – support and setup

OnBase Instance Web Address Full Address

Production https://imaging.uni.edu https://prdimgfe1.imaging.uni.edu/AppNet/Login.aspx

OnBase 13 – Web Browser Compatibility

Browser Platform Web Client(s) Supported Windows ActiveX & HTML Internet Windows ActiveX & HTML Internet Windows ActiveX & HTML Internet Windows ActiveX & HTML Internet Windows ActiveX & HTML ESR 17 Windows / Mac OS X HTML Firefox ESR 24 Windows / Mac OS X HTML 5.1 update 9 and greater (5.1.9+) Mac OS X HTML Safari 6.0 update 4 and greater (6.0.4+) Mac OS X HTML

Any browsers not listed as supported in the above table are unsupported at this time. Safari 6.1.x and Safari 7.0.x are not supported.

The OnBase 13 Web continues to support Internet Explorer 7, 8, and 9. Hyland recommends that Windows Vista, Windows 7, and Windows Server 2008 users use Internet Explorer 9. This ensures the best possible user experience and performance with OnBase 11, 12 and greater.

1. Before Beginning

Internet Explorer security settings must be configured properly for access to OnBase

NOTE: These settings may already have been configured by your system administrator

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Open Internet Explorer

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Tools | Internet Options | Security [tab]

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Choose the Trusted Sites zone

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Click the Custom level… button

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Set Automatic prompting for ActiveX controls to Enable

Click the Security tab

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Click the Sites button

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Add the OnBase Web Client URL to the Trusted Sites zone:

Production: https://prdimgfe1.imaging.uni.edu

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Click the Privacy tab

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Uncheck Turn on Pop-up Blocker OR click Settings to whitelist the OnBase

Production: https://prdimgfe1.imaging.uni.edu

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Disable any third-party pop-up blockers (Google Toolbar, Yahoo Toolbar, etc)

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Sign into the OnBase Web Client. If prompted select Don’t show this message again