P R ON IA Annu 45th Annual Report a l Repo r

t 2016–2017 2016–2017

7 Union Street Brunswick, Victoria Australia 3056 T: +61 (03) 9388 9998 F: +61 (03) 9388 9992 E: [email protected] www.pronia.com.au Vision Statement To be a leading Australian-Greek community services agency in Australia. Statement of purpose To empower members of the Australian-Greek community to reach their full potential. This will be achieved by undertaking service provision, advocacy, policy development and research in an innovative, culturally and linguistically appropriate manner. The agenda from the inaugural meeting of the Australian Australian Greek Welfare Society (trading as PRONIA) © 2017 Greek Welfare Society An electronic version of this report is available at www.pronia.com.au PRONIA Annual Report 2016 – 2017 CONTENTS

PRESIDENT’S REPORT 2 CEO’S REPORT 6 BOARD, STAFF AND VOLUNTEERS 10 CARING FOR OF OUR ELDERLY 14 Aged & Co-ordinated Care Unit 14 Carer Support Programs 15 Socialisation Program 15 Community Visitors Scheme 18 Home Support Services 18 Brokered Serivces Program 19 Quality and Compliance 19 FAMILY AND COMMUNITY SERVICES 20 Generalist Casework Services 20 Newly Arrived Greek Migrant Project 22 Greek Legal Information and Referral Service 24 Family and Relationships Service 25 City of Monash Grant: Building Connections 27 Mental Health Project 29 LGBTI Project 31 EDUCATION, TRAINING AND WORKFORCE DEVELOPMENT 32 Volunteer Workforce 32 Workforce Development 33 Cardiac Rehabilitation Program 34 Cancer Support Groups 35 ALPHA CHILDREN’S CENTRE 36 MARKETING AND FUNDRAISING 40 Annual 3XY Radiothon for PRONIA 40 PRONIA’s Pop - Up “Periptero 41 PRONIA’S 3XY Weekly Radio Program 41 “I Love All Things GR” Community Directory 41 45th Anniversary Gala Dinner 42 PRONIA 2016 “Charity Drive” 45 PRONIA 3XY Radiothon Donors 46 FINANCIAL STATEMENTS 53

ANNUAL REPORT 2016–2017 1 PRESIDENT’S REPORT

On behalf of the Board of Di- in the sector and continues to particular note is that during rectors of the Australian Greek be a strong voice for the Greek this period, there has been sig- Welfare Society (PRONIA), it is speaking community. This role nificant growth in our Brokered with a great pride that I pres- is enhanced by PRONIA’s inti- Services Programs as well as ent the 45th Annual Report. mate knowledge of the issues receipt of new funding for proj- faced by an ageing population ects such as the Newly Arrived In 1972 PRONIA was estab- and the community at large. “Settlement Support” and the lished with the distinct aim of Project LGBTI “Start the Conver- providing support to newly The staff and volunteers of sation Project” through effec- arrived migrants and their PRONIA proudly continue the tive research and lobbying. families, in overcoming the legacy that was established by many challenges associated PRONIA’s founders. PRONIA As we look forward, the Board with settlement, communica- continues to grow, evolve and and Senior Management have tion and accessing services in adapt to meet the ever chang- finalized the Strategic Plan for a foreign land. ing needs of our community the 2017-2020 period. Growth by providing a niche service and innovation in services to Over the past 45 years, PRONIA that remains culturally and meet the diverse needs of our has grown and evolved as a linguistically relevant. community members, is the leading Australian-Greek com- priority of the new Strategic munity services organization Over the past year, I am proud Plan. that continues to address the to report that PRONIA has fully ever-changing and complex met and often exceeded, all PRONIA’s Board has also un- needs faced by our commu- the contractual outcomes with dertaken a review of its Gov- nity. It has also played a vital the state and federal depart- ernance Policies which have role in the establishment and ments while also delivering now been further enhanced in development of services for significant levels of service un- order to reflect a robust lead- the Greek speaking commu- der brokered arrangements to ership team that will ensure nity as well instigating the other specialist providers and PRONIA achieves its vision for formation of a number of key also other unfunded services. I the betterment of our commu- organizations that are today thank all funding providers for nity into the next decade and providing vital services to our their ongoing support. beyond. community. PRONIA has this year also I take this opportunity to thank In its role as an advocate, undertaken a review of its the business community and in PRONIA is a recognized leader 2014-2017 Strategic Plan. Of particular, Delphi Bank for their

2 PRONIA ongoing support and collab- On behalf of PRONIA I also pay oration during the 45th Anni- tribute to the efforts of our versary Gala Event, the Annual eminent Patron, His Honour 3XY PRONIA Radiothon and Justice Emilios Kyrou, for his the “I Love All things Greek” continued support and patron- Community Directory. PRONIA age of PRONIA. I also take this also acknowledges and thanks opportunity to thank each and our generous donors and vari- every member of the Board ous community organizations of PRONIA (each of whom for their ongoing commit- must be noted are themselves ment, support, and generosity. volunteers) for their continued commitment and dedication Equally, I take the opportunity to the governance of PRONIA. to register special thanks to the Greek media; Neos Kos- We are extremely proud of mos, the Greek Media Group our achievements and are 3XY and Ta Nea and also SBS most grateful for the vision and 3ZZZ for their generosity of our founders in Dr. Spiro in enabling PRONIA to reach Moraitis, Mr Nick Polites and and communicate with our Mr George Papadopoulos who community regarding pro- recognized the need for the grams and initiatives. establishment of such an or- ganization. PRONIA has made It is also important that we a significant contribution to acknowledge and thank our our community over the best dedicated army of over 130 part of 5 decades and PRONIA volunteers for their com- looks forward to continuing to mitment and support to the meet the challenges and serve community through various the needs of our community programs including social- to ensure that our community ization, welfare and the legal remains strong. service. Forty-five years ago a group of dedicated volunteers established PRONIA. Today, our volunteers continue the legacy by selflessly supporting George Spiliotis the most vulnerable members PRESIDENT of our community.

On behalf of the Board, I take this opportunity to commend and thank our CEO, Ms. Tina Douvos-Stathopoulos for her tireless leadership of PRONIA’s management and staff. We of course value and acknowledge all the outstanding work of Tina, her management team and the staff in achieving meeting the outcomes out- lined in our Annual Report.

ANNUAL REPORT 2016–2017 3 ΑΝΑΦΟΡΑ ΠΡΟΕΔΡΟΥ

Εκ μέρους του Διοικητικού Στον ρόλο του συνηγόρου, η διευθετήσεων» (brokered Συμβουλίου της Αυστραλό- ΠΡΟΝΟΙΑ έχει αναγνωριστεί services) σε άλλους παρόχους Ελληνικής Κοινωνικής σαν ηγέτης του χώρου εξειδικευμένων υπηρεσιών και Πρόνοιας , και με μεγάλη και εξακολουθεί να είναι άλλες μη χρηματοδοτούμενες υπερηφάνεια που μου δίνεται μια ισχυρή φωνή για την υπηρεσίες. Ευχαριστώ όλους η ευκαιρία και φέτος να Ελληνόφωνη κοινότητα. Ο όσους χρηματοδοτούν το έργο παρουσιάσω την ετήσια ρόλος αυτός ενισχύεται από την μας για την συνεχή υποστήριξή αναφορά για την 45η Ετήσια ευρεία γνώση της ΠΡΟΝΟΙΑΣ τους Γενική Συνέλευση. όσων αφορά τα κοινωνικά και άλλα προβλήματα που Η ΠΡΟΝΟΙΑ επίσης Η ΠΡΟΝΟΙΑ ιδρύθηκε το 1972 αντιμετωπίζει « ο γηράσκων πραγματοποίησε την με σαφή στόχο την παροχή πληθυσμός» και η κοινότητα αναδρομική εξέταση του υποστηρικτικών υπηρεσιών γενικότερα. Στρατηγικού Σχεδίου για την στους τότε νέο-φερμένους περίοδο 2014-2017. Ιδιαίτερα μετανάστες και στις οικογένειές Οι εργαζόμενοι και οι εθελοντές επισημαίνεται ότι κατά τη τους, για την αντιμετώπιση της ΠΡΟΝΟΙΑΣ συνεχίζουν με διάρκεια αυτής της περιόδου των πολλών προκλήσεων υπερηφάνεια τo κληροδότημα σημειώθηκε σημαντική αύξηση που σχετίζονται με την που δημιούργησαν οι στα Προγράμματα Brokerat- εγκατάσταση, την επικοινωνία ιδρυτές της. Η ΠΡΟΝΟΙΑ ed Services καθώς και η λήψη και την πρόσβαση τους σε συνεχίζει να αναπτύσσεται νέων χρηματοδοτήσεων για υπηρεσίες σε μια ξένη χώρα. και να προσαρμόζεται για τα προγράμματα : “ Παροχή να ανταποκριθεί με τον Υπηρεσιών Εγκατάστασης για Τα τελευταία 45 χρόνια, η καλύτερο δυνατό τρόπο, στις τους Νεοφερμένους Έλληνες” ΠΡΟΝΟΙΑ αναπτύχθηκε μεταβαλλόμενες ανάγκες και το πρόγραμμα LGBTI χάρη και εξελίχθηκε ως ένας της κοινότητάς, παρέχοντας αποτελεσματικής έρευνας και κορυφαίος οργανισμός παροχής πολιτιστικά και γλωσσικά άσκηση πίεσης (lobbying). υπηρεσιών για την Αυστραλό- κατάλληλες, εξειδικευμένες Ελληνική κοινότητα και υπηρεσίες. Για το μέλλον , το Διοικητικό συνεχίζει να αντιμετωπίζει τις Συμβούλιο και η Ανώτατη συνεχώς μεταβαλλόμενες και Είμαι περήφανος να μοιραστώ Διοίκηση έχουν οριστικοποιήσει κάποιες φορές πολύπλοκες μαζί σας, ότι κατά τη το Στρατηγικό Σχέδιο για ανάγκες που αντιμετωπίζει η διάρκεια της προηγούμενης την περίοδο 2017-2020. Η κοινότητά μας. Επίσης, έχει χρονιάς, για την υλοποίηση ανάπτυξη και η καινοτομία στις παίξει πολύ σημαντικό ρόλο προγραμμάτων, η ΠΡΟΝΟΙΑ υπηρεσίες για την κάλυψη των στη δημιουργία και στην κατάφερε να ανταποκριθεί ποικίλων αναγκών των μελών ανάπτυξη υπηρεσιών για την πλήρως και συχνά να ξεπεράσει της κοινότητας μας αποτελεί Ελληνόφωνη κοινότητα, καθώς το βαθμό του έργου που είχε προτεραιότητα του νέου επίσης και για την δημιουργία δεσμευτεί να παραδώσει με Στρατηγικού Σχεδίου. ενός αριθμού σημαντικών τα κρατικά και ομοσπονδιακά οργανώσεων που σήμερα τμήματα, παρέχοντας Το Διοικητικό Συμβούλιο της παρέχουν ζωτικές υπηρεσίες ταυτόχρονα σημαντικές ΠΡΟΝΟΙΑΣ ολοκλήρωσε στην κοινότητά μας. υπηρεσίες «διαμεσολαβητικών την ανασκόπηση των

4 PRONIA Πολιτικών Διακυβέρνησης και Εκ μέρους του Διοικητικού έχουν περαιτέρω βελτιωθεί Συμβουλίου, επωφελούμαι ώστε να αντικατοπτρίζουν της ευκαιρίας για να συγχαρώ (αντανακλούν) την ισχυρή και να ευχαριστήσω την ηγετική ομάδα που θα Διευθύνοντα Σύμβουλό μας διασφαλίσει ότι η PRONIA θα κ. Τίνα Δούβου-Σταθοπούλου επιτύχει το όραμά της για την για την ακούραστη ηγεσία βελτίωση της κοινότητας μας και διαχείριση του ανώτερου στην επόμενη δεκαετία και διοικητικού προσωπικού πέρα. και όλων των εργαζόμενων της ΠΡΟΝΟΙΑΣ. Φυσικά, Επωφελούμαι της ευκαιρίας εκτιμούμε και αναγνωρίζουμε για να ευχαριστήσω την το εξαιρετικό έργο της Tinas, επιχειρηματική κοινότητα και του ανωτέρου διοικητικού ιδιαίτερα την Τράπεζα Delphi προσωπικού και όλων των για τη συνεχή υποστήριξη εργαζομένων για την επίτευξη και συνεργασία τους για τον των αποτελεσμάτων που εορτασμό της 45ης Επετείου, περιγράφονται στην ετήσια του Ετήσιου Ραδιομαραθώνιου έκθεσή μας. της PRONIAS και του Κοινοτικού Καταλόγου “I Εκ μέρους της ΠΡΟΝΟΙΑΣ, Love All Things Greek”. Η αποτίνω φόρο τιμής στις ΠΡΟΝΟΙΑ αναγνωρίζει προσπάθειες του εξέχοντος επίσης και ευχαριστεί τους μας Πατρόνα μας, τον Αξιότιμο γενναιόδωρους δωρητές μας Δικηγόρου μας, κ. Emilios Ky- και τις διάφορες κοινοτικές rou, για τη συνεχή υποστήριξή οργανώσεις για τη συνεχή του και την υποστήριξη της δέσμευσή τους, την υποστήριξη PRONIA. Επίσης μου δίνεται και τη γενναιοδωρία τους. η ευκαιρία να ευχαριστήσω όλα Τα μέλη του Διοικητικού Επίσης, μου δίνεται η ευκαιρία, Συμβουλίου της ΠΡΟΝΟΙΑΣ να ευχαριστήσω ιδιαίτερα για τη συνεχή δέσμευσή τα ελληνικά μέσα μαζικής τους και την αφοσίωση στη ενημέρωσης: Τον Νέο Κόσμο, διακυβέρνηση της ΠΡΟΝΟΙΑΣ την Ελληνική Ομάδα Μέσων (σημειωτέων, ότι όλα τα Μαζικής Ενημέρωσης 3XY και μέλη του συμβουλίου είναι τα Ta Nea, αλλά και την SBS και εθελοντές). τον 3ZZZ για τη γενναιοδωρία τους, η οποία επιτρέπει στην Είμαστε εξαιρετικά υπερήφανοι PRONIA να επικοινωνεί με για τα επιτεύγματά μας και την κοινότητά μας σχετικά με είμαστε πολύ ευγνώμονες προγράμματα και πρωτοβουλίες για το όραμα των ιδρυτών μας: του Δρ. Σπύρο Είναι επίσης σημαντικό Μωραΐτη, Νικ Πολίτη και να αναγνωρίσουμε και Γεώργιο Παπαδόπουλο που να ευχαριστήσουμε τον αναγνώρισαν την ανάγκη αφοσιωμένο στρατό μας, των δημιουργίας ενός τέτοιου 130 και βάλε εθελοντών, οργανισμού. Η ΠΡΟΝΟΙΑ για τη δέσμευσή τους και έχει σημαντική συμβολή στην την υποστήριξή τους στην κοινότητά μας για σχεδόν 5 κοινότητα μέσω διαφόρων δεκαετίες και προσβλέπει να προγραμμάτων, όπως η συνεχίσει να ανταποκρίνεται κοινωνικοποίηση, η ευημερία στις προκλήσεις και να και η νομική υπηρεσία. Πριν εξυπηρετεί τις ανάγκες από σαράντα πέντε χρόνια της κοινότητάς μας για να μια ομάδα αφοσιωμένων διασφαλίσει ότι η κοινότητά εθελοντών δημιούργησε μας παραμένει ισχυρή. την ΠΡΟΝΟΙΑ. Σήμερα, οι εθελοντές μας συνεχίζουν την κληρονομιά υποστηρίζοντας ανιδιοτελώς τα πιο ευάλωτα Γεώργιος Σπηλιώτης μέλη της κοινότητάς μας. ΠΡΟΕΔΡΟΣ

ANNUAL REPORT 2016–2017 5 CEO’S REPORT

I am pleased to be present- to its name: providing care and strong service outcomes and ing my first AGM report for compassion to those in need”. growth within the business the 2016 -2017 financial year. units. PRONIA has demon- This year marked a significant PRONIA is a leading com- strated time again its capacity milestone for the organization, munity service organization to deliver on funded programs, the 45th Anniversary of PRO- excelling in the provision of expand its service reach and NIA and 40 years of service of culturally and linguistically be competitive by obtaining Alpha Children’s Centre. responsive programs across a funding for new programs. broad spectrum, responding I take this opportunity to PRONIA hosted a successful to current and emerging needs highlight some of the achieve- gala dinner at the Australian of the first and subsequent ments with a full account of Events Centre, commemo- generations and newly arrived services performance in the rating the rich history of the Greek migrants through inno- body of the report. organization as advocate and vation and new service mod- service provider to the Greek els. With the rebranding, the The HACC programs were community. We were proud organization communicated successfully transitioned to to share this moment with its core values and brand mes- the Commonwealth providing two founders, Nick Polites and sages to all its stakeholders services through the Com- George Papadopoulos, who with new marketing strategies monwealth Home Support shared a vision for an orga- such as social media and the Program (CHSP) and we con- nization that would, and did, pop up Periptero increasing tinued to service younger peo- change the face of the Greek reach in the community. ple with disabilities through community. the state funded Home and Our Strategic Plan 2017-2020 Community Care (HACC) pro- The Prime Minister Hon Mal- strongly focuses on growth gram. colm Turnbull in his congrat- and development, quality ulatory message emphasized service and diversification and We strengthened our respons- PRONIA’s role in “helping meet innovation further improv- es to the ageing community the changing needs of the ing our capability to meet with the community based Greek community, and nur- the changing needs of our and in-home programs deliv- tured capacity, connection community and position the ering 140,000 hours of service and opportunity”. Equally the organization as provider and across the eleven programs Premier of Victoria the Hon employer of choice. supporting individuals to Daniel Andrews in his message remain independently in their highlighted how “in every The 2016 -2017 financial year homes. Furthermore, we had respect, PRONIA has lived up was a successful one achieving a great response from the

6 PRONIA community choosing RPONIA program. The Centre has journey with the organiza- as their provider of choice for maintained the bilingual Greek tion as the CEO. I envisage a home care packages contrib- program preserving the Greek strong and prosperous future, uting to the 40% growth in language and culture and one where we consolidate packages in four months. delivering a quality multicul- our position as a niche service tural program. I congratulate provider, expand and diver- Generalist casework and the staff for their dedication sify services and continue to counselling services continue and ongoing commitment to innovate through projects to to be critical contact points for a language program in early meet the emerging challenges clients with demand for the learning setting and teaching within our community. services reflected in the total children the importance of figures of 3132 client contacts culture and diversity. this year. The resilience, flexi- bility and intensity with which I thank the commonwealth frontline staff respond to the and state governments for Tina Douvos-Stathopoulos multiple and complex client their continued funding and CEO issues is noteworthy and com- support and acknowledge all mendable. our partners and sponsors for their ongoing involvement PRONIA secured funding to with PRONIA and I look for- deliver projects targeting men- ward to continuing our work tal health, settlement services, together. As always, the Greek health and wellbeing projects media supports our efforts in building on local initiatives community engagement and and improving community education and I thank Neos participation through place Kosmos, Ta Nea and 3XY radio based programs. This year station, SBS Radio, 3ZZZ and PRONIA received its first Rythmos for their assistance LGBTI funding to deliver the through the year. “Diversity in Greek Families: Let’s Start the Conversation” In concluding my report, I project challenging commu- sincerely thank the senior nity perceptions and opening management, Nikki Efremid- dialogue to support the needs is Deputy Director Manager of the LGBTI communities and Aged & Coordinated Care, their families. John Lioupas Manager Busi- ness Finance, and Kelly Io- Of course, all this work is not annou Manager Children’s possible without the dedi- Services for their leadership cation and hard work of the and ongoing commitment to PRONIA staff who always go the organization. I also wel- above and beyond, and I thank come the new Manger Family each and every one of them. A & Community Services, Mary special thanks to all our volun- Sophou, to the team. teers for their contribution and ongoing commitment to our A special thanks to the Pres- programs and their service to ident George Spiliotis for his the community. leadership, guidance and sup- port of me in my role as CEO Over the 40 years of service and thank the Board members the Alpha Children’s Centre for their time, expertise and has cared for 3300 children strategic guidance of PRONIA. providing long day care and It is a privilege to have the integrated kindergarten opportunity to continue my

ANNUAL REPORT 2016–2017 7 ΑΝΑΦΟΡΑ ΤΗΣ ΓΕΝΙΚΗΣ ΔΙΕΥΘΥΝΤΡΙΑΣ

Με μεγάλη μου χαρά τις ευκαιρίες της”. Αντίστοιχα, περαιτέρω την ικανότητά μας παρουσιάζω την πρώτη ο πρωθυπουργός της Βικτώριας να ανταποκρινόμαστε στις μου αναφορά της Ετήσιας Hon Daniel Andrews στο μεταβαλλόμενες ανάγκες της Γενικής Συνέλευσης για τη μήνυμά του υπογράμμισε πως παροικίας μας και αναγάγοντας χρήση 2016 -2017. Αυτό «από κάθε άποψη, η ΠΡΟΝΟΙΑ τον οργανισμό σε φορέα το έτος σηματοδότησε ένα επιβεβαίωσε το όνομά της παροχής υπηρεσιών και σημαντικό ορόσημο για τον παρέχοντας φροντίδα και εργοδότη επιλογής. οργανισμό, την 45η επέτειο της συμπαράσταση σε όσους την ΠΡΟΝΟΙΑΣ και τα 40 χρόνια έχουν ανάγκη». Το οικονομικό έτος 2016 -2017 λειτουργίας του Παιδικού ήταν επιτυχές με σημαντικά Σταθμού Άλφα . Η ΠΡΟΝΟΙΑ είναι ένας επιτεύγματα στην παροχή κορυφαίος οργανισμός υπηρεσιών και την ανάπτυξη Η ΠΡΟΝΟΙΑ διοργάνωσε κοινωφελών υπηρεσιών, της επιχειρηματικότητας ένα επιτυχημένο εορταστικό ο οποίος διακρίνεται για σε διάφορους τομείς. Η δείπνο στο Αυστραλιανό την παροχή πολιτισμικά ΠΡΟΝΟΙΑ απέδειξε ξανά Κέντρο Εκδηλώσεων, για και γλωσσικά κατάλληλων την ικανότητά της να να τιμήσει την πλούσια προγραμμάτων σε ένα ευρύ υλοποιεί χρηματοδοτούμενα ιστορία του οργανισμού φάσμα, ανταποκρινόμενη στις προγράμματα, να επεκτείνει στην αντιπροσώπευση και τρέχουσες και αναδυόμενες τις υπηρεσίες της και να είναι προώθηση των δικαιωμάτων ανάγκες των πρώτων και ανταγωνιστική, εξασφαλίζοντας των μελών της παροικίας μας των επόμενων γενεών χρηματοδότηση για νέα και την παροχή υπηρεσιών σε και των νεοαφιχθέντων προγράμματα. Επωφελούμαι αυτή. Είμαστε υπερήφανοι που μεταναστών από την Ελλάδα της ευκαιρίας να επισημάνω μοιραστήκαμε αυτή τη στιγμή μέσω καινοτόμων και νέων μερικά από τα επιτεύγματα με με δύο από τους ιδρυτές της υπηρεσιών. Με τη νέα του πληρέστερη παρουσίαση των ΠΡΟΝΟΙΑΣ, τον Νίκο Πολίτη επωνυμία, ο οργανισμός επιδόσεων των υπηρεσιών στα και τον Γιώργο Παπαδόπουλο, γνωστοποίησε τις θεμελιώδεις περιεχόμενα της αναφοράς. που είχαν ένα κοινό όραμα του αξίες και τα μηνύματά του για ένα οργανισμό που θα σε όλους τους ενδιαφερόμενους Η μετάβαση των άλλαζε, και πραγματικά άλλαξε, μέσα από νέες στρατηγικές προγραμμάτων HACC το πρόσωπο της ελληνικής μάρκετινγκ, όπως τα κοινωνικά (Υπηρεσίες Κοινοτικής και παροικίας. μέσα δικτύωσης και τη Κατ’ Οίκον Φροντίδας) δημιουργία ενός κινητού στην Κοινοπολιτεία με την Ο Πρωθυπουργός Hon Περίπτερου, βελτιώνοντας την παροχή υπηρεσιών μέσω Malcolm Turnbull με το επικοινωνία και την προσέγγιση του Προγράμματος CHSP συγχαρητήριο μήνυμα του της παροικίας. Το Στρατηγικό (Στήριξη Κατ’ Οίκον) της τόνισε το ρόλο της ΠΡΟΝΟΙΑΣ μας Σχέδιο για το 2017-2020 Κοινοπολιτείας, έγινε με “να ανταποκρίνεται στις επικεντρώνεται ιδιαιτέρως στην επιτυχία, ενώ συνεχίσαμε μεταβαλλόμενες ανάγκες επέκταση και την ανάπτυξη, να εξυπηρετούμε νεότερα της ελληνικής παροικίας την ποιότητα των υπηρεσιών άτομα με αναπηρίες μέσω του ενισχύοντας τις ικανότητες και τη διαφοροποίηση και προγράμματος Home and της, τις διασυνδέσεις της και καινοτομία, βελτιώνοντας Community Care (HACC)

8 PRONIA που χρηματοδοτείται από προκαλώντας τις αντιλήψεις ραδιοφωνία SBS, το 3ΖΖΖ και την Πολιτειακή Κυβέρνηση. της παροικίας και ανοίγοντας τον Ρυθμό για τη βοήθειά τους Ενισχύσαμε τις υπηρεσίες μας το διάλογο για την υποστήριξη κατά τη διάρκεια του έτους. προς τους ηλικιωμένους της των αναγκών των κοινοτήτων παροικίας μας με προγράμματα ΛΟΑΤ και των οικογενειών Κλείνοντας την αναφορά που προσφέρονται στην τους. μου, ευχαριστώ ειλικρινά κοινότητα και στο σπίτι, την ομάδα των ανώτερων παρέχοντας 140.000 ώρες Φυσικά, όλη αυτή η δουλειά διοικητικών στελεχών, την Νίκη υπηρεσίας μέσω των έντεκα δεν είναι εφικτή χωρίς την Εφραιμίδου Αναπληρώτρια προγραμμάτων που στηρίζουν αφοσίωση και τη σκληρή Διευθύντρια και Διευθύντρια τα άτομα να παραμένουν εργασία των υπαλλήλων της Φροντίδας Ηλικιωμένων και ανεξάρτητα στα σπίτια τους. ΠΡΟΝΟΙΑΣ που πάντοτε Συντονισμένης Φροντίδας, Επιπρόσθετα, υπήρξε μεγάλη εργάζονται πάνω και πέρα τον Γιάννη Λιούπα Διευθυντή ανταπόκριση από την παροικία από τα καθήκοντα τους Επιχειρήσεων και Οικονομικών στην επιλογή της ΠΡΟΝΟΙΑΣ και ευχαριστώ κάθε έναν και την Κέλλυ Ιωάννου ως τον φορέα παροχής ξεχωριστά. Ευχαριστώ ιδιαίτερα Διευθύντρια του Παιδικού υπηρεσιών της επιλογής της όλους τους εθελοντές μας Σταθμού Άλφα για την ηγεσία για τα πακέτα φροντίδας κατ’ για τη συμβολή τους και τη τους και τη συνεχή αφοσίωσή οίκον, συμβάλλοντας στην συνεχιζόμενη αφοσίωσή τους τους στον οργανισμό. αύξηση κατά 40% των πακέτων στα προγράμματα μας και την Καλωσορίζω επίσης στην ομάδα σε διάστημα τεσσάρων μηνών. προσφορά τους στην παροικία. τη Μαίρη Σοφού Διευθύντρια των Οικογενειακών και Οι γενικευμένες υπηρεσίες Κατά τη διάρκεια των 40 Κοινωνικών Υπηρεσιών. κοινωνικού λειτουργού και χρόνων λειτουργίας του, συμβουλευτικής εξακολουθούν ο Παιδικός Σταθμός Άλφα Ευχαριστώ ιδιαιτέρως τον να αποτελούν σημαντικά έχει φροντίσει 3300 παιδιά Πρόεδρο Γιώργο Σπηλιώτη για σημεία επικοινωνίας των παρέχοντας ολοήμερη φροντίδα την ηγεσία, την καθοδήγηση πελατών με τον οργανισμό και ολοκληρωμένο πρόγραμμα και την υποστήριξή του και η ζήτηση για τις υπηρεσίες νηπιαγωγείου. Το Κέντρο στο ρόλο μου ως Γενική αντικατοπτρίζεται στο συνολικό συνεχίζει το δίγλωσσο ελληνικό Διευθύντρια και ευχαριστώ ποσό των 3132 επαφών με πρόγραμμα διατηρώντας την τα μέλη του Διοικητικού πελάτες κατά το τρέχον έτος. Η ελληνική γλώσσα και τον Συμβουλίου για το χρόνο, την ανθεκτικότητα, η ευελιξία και πολιτισμό και προσφέροντας τεχνογνωσία και τη στρατηγική η δυναμικότητα με την οποία ένα ποιοτικό πολυπολιτισμικό καθοδήγηση της ΠΡΟΝΟΙΑΣ. το προσωπικό της πρώτης πρόγραμμα. Συγχαίρω το γραμμής ανταποκρίνεται στα προσωπικό για την αφοσίωσή Αποτελεί προνόμιο η πολλαπλά και πολύπλοκα του και τη συνεχιζόμενη ευκαιρία που μου δίνεται να ζητήματα είναι αξιοσημείωτες δέσμευσή του στο γλωσσικό συνεχίσω την κοινή πορεία και αξιέπαινες. πρόγραμμα προσχολικής μου με τον οργανισμό ηλικίας και τη διδασκαλία των ως Γενική Διευθύντρια. Η ΠΡΟΝΟΙΑ εξασφάλισε παιδιών ως προς τη σημασία Οραματίζομαι ένα δυναμικό χρηματοδότηση για την του πολιτισμού και της και ευήμερο μέλλον, όπου θα υλοποίηση προγραμμάτων που διαφορετικότητας. εδραιώσουμε τη θέση μας ως στοχεύουν στην ψυχική υγεία, εξειδικευμένου φορέα παροχής τις υπηρεσίες εγκατάστασης Ευχαριστώ την Κοινοπολιτειακή υπηρεσιών, θα επεκτείνουμε και προσαρμογής νεοφερμένων, και την Πολιτειακή και θα διαφοροποιήσουμε την υγεία και την ευημερία, κυβέρνηση για τη συνέχιση τις υπηρεσίες μας και θα ενισχύοντας τις τοπικές της χρηματοδότησης και της συνεχίσουμε να καινοτομούμε πρωτοβουλίες και τη βελτίωση υποστήριξής τους. Επίσης θα με προγράμματα για της συμμετοχής της παροικίας ήθελα να αναγνωρίσω όλους την αντιμετώπιση των μέσω προγραμμάτων που τους συνεργάτες και τους αναδυόμενων προκλήσεων απευθύνονται σε κατά χορηγούς μας για τη διαρκή στην παροικία μας. τόπους κοινότητες. Φέτος η συνεργασία τους με την ΠΡΟΝΟΙΑ έλαβε την πρώτη ΠΡΟΝΟΙΑ και προσβλέπω της χρηματοδότηση LGB- στη συνέχιση της συνεργασίας TI (ΛΟΑΤ) για Λεσβιακά, μας. Όπως πάντα, τα ελληνικά Ομοφυλόφιλα, Αμφισεξουαλικά μέσα ενημέρωσης στηρίζουν Τίνα Δουβου-Σταθοπουλου και Διαφυλικά άτομα, ώστε τις προσπάθειές μας για τη ΓΕΝΙΚΗ ΔΙΕΥΘΥΝΤΡΙΑ να παρέχει το πρόγραμμα με συμμετοχή και εκπαίδευση της τίτλο «Η Διαφορετικότητα παροικίας μας και ευχαριστώ στην Ελληνική Οικογένεια: τον Νέο Κόσμο, Τα Νέα και το Ας ξεκινήσουμε τη συζήτηση», ραδιοφωνικό σταθμό 3XY, τη

ANNUAL REPORT 2016–2017 9 BOARD, STAFF & VOLUNTEERS

BOARD OF DIRECTORS

President George Spiliotis Vice President Eugenia Grammatikakis Hon. Secretary Ivy Fatouros-Mimilidis Treasurer James Koutsoukos Treasurer Jim Wood (until 14/09/16) Director Anatloli Amanatides (from 15/11/16) Director Nicholas Katris Director George Koletsis (from 15/11/16) Director Kris Pavlidis Director Spiros Papadopoulos (from 15/11/16)

CHIEF EXECUTIVE OFFICER Voula Messimeri AM (until 31/12/16) Tina Douvos-Stathopoulos (from 01/01/17)

DEPUTY DIRECTOR Tina Douvos-Stathopoulos (until 31/12/16)

BUSINESS FINANCE Manager John Lioupas Admin Finance Officer Marietta Kokkas (until 2/07/17) Finance Officer - Payroll Lillian Yanli Zhang Finance Officer - Payroll Karen Genfang Ren Finance Officer - Payroll Konstantina Kourtis Fundraising Officer Stella Katsarou (from 16/03/17) Marketing & Social Media Demi Papaioannou (from 13/06/17) Receptionist Lambrini Pneumaticatos (until 26/03/17) Receptionist Roulla Contopoulos (from 27/03/17) AGED & CO-ORDINATED CARE SERVICES Manager Nikki Efremidis Senior Co-ordinator Workforce Development Niki Matziaris Senior Co-ordinator Volunteer Workforce Development Paraskevi Tsingas Co-ordinator Community Support Programs Peter Andrinopoulos Co-ordinator Respite & Brokered Services Ioannis Michanetzis (until 12/02/17) Team Leader Respite & Brokered Services Fotini Zahariou Chrysi Polymeni Anthelia Tzanis (until 18/06/17) Anastasia Koussis Social Support Program Officer Fotini Dimidou Konstantinos Tsakoumis Community Visitors Scheme Officer Tanya Beavis Operations & Service Roster Officer Arion Evans (until 12/02/17) Respite Service Rosterer Panagiotis Giarimoglou Respite Service Rosterer Kostas Gerolymatos

10 PRONIA BOARD, STAFF & VOLUNTEERS

AGED & CO-ORDINATED CARE SERVICES (cont.)

PAG Assessment Officer Christine Paraskeva (until 31/08/16) PAG Supervisor Chris Dimokranitis PAG Supervisor John Rakkas PAG Supervisor Harry Liapis PAG Supervisor Mary Gourdine PAG Supervisor Harry Peidis (until 31/08/16) FAMILY & COMMUNITY SERVICES

Manager Tina Douvos-Stathopoulos (until 31/12/16) Coordinator Direct Services Dimitra Lagoudaki Case Worker & Health Education Officer Dimitris Bouras Community Education Officer Antonios Maglis Community Settlement Services Officer Konstantina Kouroutsidou Home Care Packages Officer & Community Educator Tania Samartza Home Care Packages Case Manager & Access and Support Caseworker Konstantinos Kiomourtzis Access & Support Officer Nina Xarhakos Gambling Project Officer Miltos Miltiadis (until 31/08/16) LGBTI Project Officer Maria Bololia CHILDREN’S SERVICES Coordinator Kalliope Ioannou Second in Charge Anna Giannopoulos Administration Roulla Contopoulos Kindergarten Teachers Nina Belskaya Angela Vidinopoulos Educators Iris Gavrilovics Iqbal Kaur Hayer Eva Kalatheris Christina Nteris Roula Palavras Joanna Zotos Hina Farooq Greek Program Educator Eleni Pirdis Cook Vicky Mesarvitis Cook Casual Maria Kategaris Casual Child Care Worker Ellie Bougiotis Debbie Dagli Teena De Rose Jenny Hernandez Maria Kakouli Maria Kategaris Reetuparna Barik

ANNUAL REPORT 2016–2017 11 BOARD, STAFF & VOLUNTEERS

COMMUNITY CARE WORKERS

Christos Agneskis Eugenia Gunaridis Paraskevi Papadopoulou Greg Alexiou Despina Iliadou Helen Papageorgiou Magdalini Aliferis Helen Ioannou Kalliopi Papagianni Angelos Alogaras Chrysoula Karadani Ioannis Papathymios Andreas Aloneftis Loula Karefilakis Charalampos Harry Peidis Hariklia Amanatidou Konstantina Tina Karlos Eleni Polioudaki Sandra Apostolides Danny Katopodis Georgia Polydorou Georgios Aravanis Charalampia Katritsi Olga Psyllos Anna Avramopoulos Chrissoula Katsaros Georgia Rafaletos Maria-Paraskevi Bakopoulos Despina Kiriakidis John Rakkas Basiliki-Vicky Bantelas Rita Kontopoulou Spiridon Raptis Valma Bayiartakis Helen Kourkoutzelos Anna Rozanitis Irene Blanas Alexandra Kromidas Despina Sergakis Areti Bourlessas Dimitra Kurubilis Con Skordilis Angela Bozovitis Despina Kyriakidis Vasilicki Skoupas Evangelia Carydias Konstantinos Kyriakidis Valbona Terolli Marianthe Carydias Eleftheria Laouta Angela Tologlou Fay Christidis Maria Lazari Konstantinos Tsakoumis Zoe Constantinidis Harry Liapis Nikolaos Tsentikopoulos Marianna Demetriou Kaliope Livaditis Sophie Tsetsos Anna Devincenti Cathy Loschiavo Peter Tsimiklis Stavroula Dimitriadis Kanella Mantziava Anastasia Tsipas Christodoulos Dimokranitis Antigoni Marangos Aikaterini Tzanerikou Spiros Doufexi Lita Markou Paraskevi Tzimopoulos Elizabeth Efremidis Dimitrios Mavroudis Eva Valuskova Vicky Emsley Effie Mihalopoulos Christina Varveris Maria Fenner Marsha Minas Christina Vatou Joyce Frittolini Foula Moraitis Barbara Verginis Julie Gakopoulos Fay Moros George Vidakis Christalla Gavriel Marilena Nikolaidis Olga Vlahos Paraskevi Georgopoulou Polyxeni Ntolopoulou Anastasia Xibrraku Paschalina Giouroukis Loukia Panoudi Helen Zamouzaris Maria Goulimis Anastasia Pantelidou Mary Gourdine Metaxia Papadopoulos

12 PRONIA BOARD, STAFF & VOLUNTEERS

OUR ACTIVE VOLUNTEERS FROM THE SOCIAL SUPPORT PROGRAM & COMMUNITY VISITORS SCHEME

Malama Afentoulis Elizabeth Kalaitzis Soultana Papafotiou Maroulla Agathangelou Dora Kalathas Pinelopi Papoutsis Andrea Aitken Anna Kalioglou Con Paradisis Despina Alexiadis Anna Kaloudis Anna Parellis Nafsika Andrianakis Sokratis Kaloudis Anna Pasakalos Maria Antonopoulos Kyriaki Kalpouzos Astero Patsouris Vasilis Apostolopoulos Maria Kantianis Athanasios Patsouris Panagiotis Apostolou Dimitra Kapodistrias Panagiota Pavlidis Vicky Arabatzis Glykeria Karaiskos Eleni Pehlivanis Mary Arapoglou Tina Karlos Maria Perakis Stavros Arapoglou Tania Kastoriadis Hazel Petidis Maria Axiotis Dimitris Katsanidis Evangelia Pilakis Katerina Balasi Vasiliki Katselas Dionisia Politis Elias Baltatzidis Marilena Kavoura Georgia Polydorou Stella Basias Poppy Kefaloukou Panagiota Prantalos Martha Bitsolas Dionisios Kiriazis Athanasios Provataris Roni Bololias Magdalini Klepkou Rebecca Provataris Sophia Boroboka Helen Kofteros Maria Psarakis Themis Borobokas Aspasia Kolokytha Georgia Rafaletos Panagiota Chatzis Athanasia Kondou Athina Raftopoulos Ioakim Christodoulou George Kondou Voula Rentzis Ekaterini Chrysostomou Soumela Konstantinidis Stavroula Sakellaridis Con Constandineas Paraskevi Koparanidou Agathi Savva Anastasia Constantatos Melpo Korras /Osianlis Lemonia Schoina Stamatia Costantelos Georgia Koulouris Vicki Simoglou Vassiliki Crilis Helen Krokos Vickie Simos Irene Dagianda Christalla Kyriakou Stamatia Sofronidou Angela Dalianis Helen Lazaropoulos John Stathis Poppy Dandris Rita Lekkas Costantinos Stavraki Dora Diakoumakos Magdalini Limnyo Zafiro Stavraki Anna Divitaris Stella Loukas Vasiliki Stigka Anna Economidis Litharo Manidis Lemonia Tousas Efrosini Ekladious Mary Maragos Louiza Tragakis Theodore Erevnidis Antonia Matarakis Irene Triantafyllopoulos Camilla Eustance Konstantinos Matarakis Tina Tsakonas Panagiotis Fakiris Despina Melapsos Penelope Tsekouras Vaso Farais Maria Michalopoulos Vasilios Tsiakataras Irene Gatsis Chrisanthe Milonas Con Tsilingiridis Panagiota Gentis Anthony Misserlis Koula Tsilingiridis Maria Giamoukoglou Fay Moros Christina Tsioris Georgia Giannikopoulos Maria Moschoyiannis John Tzimas Eleni Giannopoulos Stylianos Mylonakis Dimitra Vergou Georgios Goltsios Eftychios Nalpantidis Sofia Sonia Voulgaris Vaia Gounis Maria Nelis Konstantinos Xenos Haralambos Gounis Parthenopi Pagountzikis Kanella Xerakia Victoria Hagiefremidis Eleni Paliogianis Christalla Yiannakou Giannoula Hatzivasiliou Dimitra Panagiotou Panagiota Zacharias Dana Illiadis Chrisoula Panagopoulos Dianna Zantali Sueellen Irving Anastasia Pantelidou Marlies-Dorthe Johnson Paraskevi Papadopoulou

ANNUAL REPORT 2016–2017 13 CARING FOR OUR ELDERLY

AGED & and preparing for the based and in the home and changes in the aged care and Access & Support. CO-ORDINATED disability sector. PRONIA has CARE UNIT successfully transitioned all PRONIA will continue of its HACC funded programs providing programs to The Aged & Co-ordinated Care to the Commonwealth and younger people with Unit provides care in the home now delivers over 5 programs disabilities between the ages and local community. The through the Commonwealth of 18- 64 through the State Unit delivered over 140,000 Home Support Program funded Home and Community hours of service through its 11 (CHSP). These include: Care (HACC) younger program. programs. Social Support - Groups, Social All Unit programs are designed The Unit has spent the last Support – Individuals, Carer to meet the individual needs couple of years consolidating Flexible Respite Programs Centre of clients through a person centred approach that focus on people’s ability to be inclusive.

Clients and carer’s participate in the creation of their care plan to ensure goals are meaningful and outcome based.

14 PRONIA We also have a handful of The Program supported carers CARER SUPPORT carers who have looked after with over 15,000 hours of PROGRAMS adult children with disabilities respite care. (some of these carers have PRONIA has been a long looked after their children for standing advocate and direct over 50 years). SOCIALISATION service provider to Greek PROGRAMS speaking carers for over 30 The programs support years. carers with information Socialisation is an important provisions, counselling part of a person’s emotional The Unit’s Respite programs and on-going support so and physical wellbeing. provide both long day care they are able to maintain (centre based) as well as their caring responsibilities This year the centres provided flexible in-home respite care. whilst maintaining their own 80,100 hours care to people Carer’s ages range from 25 health and wellbeing. We ranging in ages from 19 years old to over 80 years support many carers who are to 90 years old. Sustained old. Some are still students employed and require respite connection in the local or younger adults who are so they can maintain their community is vital to ensure balancing work commitments, employment whilst caring for that people maintain good raising their own families and their family member. mental health. looking after ageing parents.

ANNUAL REPORT 2016–2017 15 Isolation is a large problem meals. Meals that are not Activities undertaken in our community and the only nutritious but meet the this year centres provide a space cultural and religious needs of where people can meet and participants. PRONIA is lucky Outings form new friendships. The to have some wonderful cooks • Degani Café in Brunswick participants meet on a weekly who bring alive the Greek for morning tea & cake basis and partake in varied cuisine on a daily basis. • Anglers Tavern outing activities whilst their carers • Coburg Church hall for receive much needed respite. Participants also have the Christmas party opportunity to cook for the • Vanilla Café – Oakleigh Participants also engage in centres – we have some • Sky High restaurant for exercise and other activities amazing women who share Christmas party that stimulate the mind and their recipes and skills. • Beachcombers Restaurant senses. The exercise programs They show us how to make • Lunch to Mulgrave Country focus on strength building traditional filo for pita – hand Club, Wheelers Hill Bistro – this can be a structured rolling delicate filo sheets and • Sofia’s restaurant outing exercise program or a quick filling them with fresh herbs and Greek Church in whip around the room and ricotta. Frankston dancing to Greek music. • Coburg Church Hall – Centre based activities are Christmas in July The sharing of food is an great but we also encourage important part of the Greek participation in and around culture and all our centre Melbourne. provide home cooked

16 PRONIA Other Activities BBQ, dancing, singing and Health Literacy & • Father’s day party (Pass the breaking of red Easter eggs Information Briefings parcel & musical activity) • Protomagia – Celebrating • My Aged Care – how to • Greek National Day 28 the 1st of May – first day of refer through the MAC October and discussions spring – making wreaths system and Changes in around the events of that out of flowers aged care time • Celebrating Mother’s day – • Hearing loss & prevention • Clients cooking (Making Made cards, give mothers • Podiatry - foot care Pita) flowers and have a party. • Decorate Christmas tree, • Made flower wreaths sing carols • Performance by Alpha • New Year’s Celebration and Children’s Centre Australia Day • Queen’s Birthday - morning • Socializing, reading, ping tea with scones _ Make pong game, bowling feathered hats / Masks • Valentine’s Day - make • August – 15 - Made cards Hanging heart cards and for Panagia (Virgin Mary) tissue paper flowers and discussions about how • Apokries – Carnivale - make the clients celebrate August 15 hats and masks • Preparing Greek flags for • Decorating paper placemat 28th October – OXI (No) activity Day – When Greece said NO • Greek Independence Day to the Italian forces- Clients and Evangelismos - Made sharing poems. Greek flags talk about • Melbourne Cup – Oaks significance of the day Day – clients dressing up, • Greek movies, singing, decorating paper hats. dancing, and walking • Christmas Celebrations activities - making Christmas • Easter activities – Easter cards and talking about candle decorations, dying Christmas traditions eggs, making and bake koulourakia preparing for • After Easter Celebrations -

ANNUAL REPORT 2016–2017 17 COMMUNITY volunteer will gather the funding to another provider. residents and engage in group The other crucial element VISITORS discussion and partaking in was the elimination of the SCHEME drinking Greek coffee. competitive allocation process, impacting the HCP program at The Community Visitors The volunteers of the PRONIA more positively. Scheme provides socialisation community visitor’s scheme to permanent residents in provided 2650 hours of service We now deliver more services aged care facilities (ACF). Our to people living in permanent to more people seeking care volunteers visit residents who residential care. and support. live in mainstream ACF and do not have the opportunity This year we delivered services to engage in cultural and HOME SUPPORT to 57 HCP participants. language specific programs. SERVICES The Home Care Packages The volunteers is able to bring Program continues to provide the Greek community in the Aged Care Reforms introduced services to elderly who require nursing home. in February 2017changed support to maintain their the way Home Care Packages independence in their home. The CVS programs also runs operated The most significant by providing culturally and 5 groups a fortnight for 5 change was the portability of linguistically appropriate Facilities that have more packages. Participants could care. Supports include case than 3 Greek residents – the now take their package and managements, home care and

18 PRONIA support with tasks of daily and emotional needs. PRONIA has over 50 service living. agreements with aged care The Program is growing providers in local councils, The role of the case manager and meeting the increased community health centres, is important to support demands from clients hospitals, government and foster independence requesting culturally specific agencies and private citizens. by providing information care options provided by We also provide support to that is transparent and easy Greek speaking community the aged service providers to understand and to help care workers. to maintain their approved the client to make informed provider status by taking part choices about their care and in their quality audits as a lifestyle needs. BROKERED third party provider. PRONIA SERVICES took part in 20 mini audits/ The packages provide a suite PROGRAM compliance checks this year. of services from an allocated This year the Brokered Services budget that allows people to The Brokered Services program delivered over 33,000 remain in their home for as program is now in its 13th hours of direct care in the long as possible. The focus of year. In that time PRONIA has home. the HCP program is to ensure contributed significantly to the care recipient is supported the cultural care of hundreds QUALITY & to establish and maintain links of Greek speaking client’s with services that will meet case managed by other COMPLIANCE their social, physical, medical organisations. In December 2016 the Unit had a Quality Audit undertaken by the Commonwealth Department of Health.

The unit met all 18 standards and retained its status as an Approved Provider of Aged Care.

Some of the areas that were audited included: Care planning, client’s rights & responsibilities, governance, risk management and privacy.

ANNUAL REPORT 2016–2017 19 FAMILY AND COMMUNITY SERVICES

GENERALIST needs of the community outreach client service for playing an integral part in clients impacted by mobility CASEWORK improving the wellbeing and or health issues. The generalist SERVICES quality of life of individuals casework service a service and families. provides the following client The Family and Community services: Services Unit continues to PRONIA’s unfunded casework provide a wide range of service continues to meet • Information and referral services to the Greek and the increasing needs of the • Short term counselling and broader community. This Greek community across support includes direct services, metropolitan Melbourne • Crisis intervention community education and the and Victoria. The service is • Emergency relief delivery of innovative projects accessed via telephone, office • Practical assistance addressing the emerging appointments, drop in and • Advocacy • Secondary Consultation

In the 2016-17 financial year, casework recorded 1650 client contacts of which 306 were face- to- face consultations. Of these contacts 54% of the clients resided in the northern metropolitan and 19% from the Southern Region. Self- referrals continue to be the main source of referral to casework services at 79% and 21% of referrals from family members and mainstream service providers such as DHS and Senior Rights Victoria.

20 PRONIA Eighteen percent of clients for essential items such as perpetrator abusing their presented with financial bedding and whitegoods. elderly mother. hardship with the emergency relief (ER) program assisting Advocacy was an integral “Childhood exposure to 187 clients. Emergency relief component of work intimate partner violence was administered 233 times undertaken with clients, increases a child’s risk of and a further 127 clients present in 66% of client developing mental health, received support through food contacts. Advocacy is behavioural and learning vouchers. important as many clients difficulties”. (White Ribbon) continue to face considerable PRONIA’s ER program barriers to access to services 81% victims stated that their formed strong and effective due to language, disability, son has displayed very similar partnerships with Housing of mental health issues, dis- behaviours to their fathers the Aged Action (HAAG) and empowerment, amongst other and that the abuse had been a inTouch establishing referral issues. learned behaviour. pathways supporting clients at risk of or experiencing Apart from aged care issues “Exposure to domestic homelessness or domestic some other presenting violence is a recognized violence. issues identified through the form of child abuse” (White casework services included the Ribbon) This partnership resulted in 25 following: out of the 27 PRONIA clients 90% of victims reported allocated to permanent, secure • 73 clients presented for to caseworkers that they and affordable housing and mental health issues themselves had witnessed reciprocating this support to and were referred to ongoing domestic violence HAAG clients by providing counselling, local mental as children and that they financial assistance to secure health services or Greek “normalized” such behaviours. affordable housing. speaking psychologists; Female victims especially • 63 clients presented with considered any form of A further 11 women, domestic violence of which spousal violence towards them single parents of ethnic 57 were women; as “part of a normal Greek backgrounds were assisted • 64 clients presented marriage”. to leave long-term domestic with elder abuse as their violence situation with main issue with 52 of the financial assistance provided cases the son the main

ANNUAL REPORT 2016–2017 21 Domestic and family violence NEWLY ARRIVED and greater networking is the principal cause of capabilities contributing to homelessness for women GREEK MIGRANT the knowledge base and (White Ribbon) PROJECT greater insight into the needs of the newly arrived. The PRONIA referred 20 clients The project “Provide project was able to explore to HAAG who were linked Settlement Services for and gain an understanding to transitional or permanent People Newly Arrived from of the fears, expectations housing as they could no Greece”, funded by the State and main issues concerning longer live at home due to Government, has successfully new migrants and families. the severe domestic violence completed its second year of In response, the project situation. service with many outcomes provided direct services achieved for clients of the through casework, facilitated service and the broader workshops and seminars that community. were participant-directed, allowing for flexibility in In the second year, the project accommodating individual had established partnerships client needs and learning styles.

These initiatives empowered participants to access services and community resources, improve their understanding of local systems and services, develop skills and confidence to participate in community life and be active members of Australian society, improving their experience of the settlement process.

The services responded to clients issues at different

22 PRONIA stages of the settlement • 93 sessions of counselling Community awareness and process. It was evident that delivered to newly-arrived education sessions returning citizens and/or individuals, families and newly arrived migrants on children; • 20 activities conducted temporary visas faced many • 629 referrals to external with 1037 participants barriers impacting their work services and 880 internal attending the sessions choices and opportunities referrals to PRONIA services. • Topics addressed included: and financial position and Centrelink and Financial overall well-being. Some Migration Agent Information Information Services, of the barriers faced by the and Referral Service: medical and health newly arrived included English system, English language language, overseas skills and • Provided 472 consultations sessions, Introduction to qualifications recognition, lack through the biweekly iPads for seniors migration of local work experience and service; law and visas, migration cultural barriers. • Responded to 105 email effect on children and enquiries from Greek family relationships, Some of the outcomes of the nationals overseas seeking multiculturalism and project over the two years migration information Australian Taxation System. include the following: • 58 people attended the community information Furthermore, a number Casework Services: session delivered at the of other activities were Greek Community of undertaken in the community • Casework received Melbourne to support families, parents 2,088 phone calls and • 5 community information and children, as outlined conducted 799 casework sessions delivered below: appointments reaching through the Greek media approximately 1900 by PRONIA’s volunteers’ • 4 “Parents School” individuals; Migration Lawyers /Agents exploring parenting and • A further 330 people addressing migration law multiculturalism, finding received information over changes and provision a new identity in a new the phone; of general migration school in a new country; • 18 families were supported information. • 4 “Work Ready” with the transition into Employment workshops school; were delivered South and

ANNUAL REPORT 2016–2017 23 central Melbourne; the multicultural services The commonly presenting • 2 “Work Ready” Job seekers offices, City of Monash issues were as follows: pop up hubs were delivered and the countless Greek- Northern Region; speaking volunteers who • Family Law – 48.4% • “Train the Leaders”, have facilitated the various enquiries regarding information session at the workshops and mentoring grandparents access Federation of Greek Elderly activities to grandchildren, child Citizens Clubs of Melbourne support, settlements, and Victoria. divorce and intervention • 37 informal mentoring GREEK LEGAL orders; group meetings took place INFORMATION • Wills and power of Attorney, at PRONIA’s head office with AND REFERRAL 36.3% enquiries relating to the support of volunteers. POA and validity of wills; • Established career SERVICE • Criminal Law, 9% of the transition programs and enquiries. provided resources to PRONIA’s Greek Legal improve new migrants’ Information and Referral Other issues raised by clients employability within the Service operates on a included compensation/ Australian employment monthly basis from head damages, workcover and market. office in Brunswick and is insurance. The service offered to low income and responded flexibly by offering PRONIA will continue its work disadvantaged clients who telephone consultations with the newly arrived Greek require information rregarding in cases where access was migrants over the next two legal matters. difficult for older clients. years through innovative Furthermore, 16 clients programs that are culturally Greek speaking legal received direct assistance and linguistically responsive to professionals volunteer their from casework services where the needs of migrants settling time to deliver services to clients were supported with in Australia. clients conducting 37 sessions for the year. The service The project worked closely assisted thirty-three (33) with a number of partner clients of which fifteen were organisations, the Greek male and eighteen female Community of Melbourne, with the median age of clients Centrelink and in particular 65 years.

24 PRONIA referrals to Greek speaking numerous community parenting issues; Solicitors via the Law Institute education activities across • 16% of clients presented of Victoria and another 11 metropolitan Melbourne, with with mental health clients were referred directly service outlets in Brunswick concerns impacting quality to Legal Aid telephone service and Oakleigh. The majority of life; for information and advice of client contacts were face • 15% of clients presented regarding their matter. to face, with 16 telephone with substance abuse consultations delivering issues; PRONIA thanks the volunteer mental health first aid and • 12% of clients presented solicitors for their ongoing occasional outreach provided Intergenerational conflict as commitment to the service where client access was a main reason for seeking and their support of the Greek difficult due to mobility or service; community and look forward health issues. • 5% of clients sought to continuing the partnership support for carer’s issues; to deliver responsive services In the 2016 - 2017 financial • 5% of clients sought to clients. year, the counselling service assistance due to grand recorded 137 clients contacts parenting access issues. of which 82 were first-time FAMILY AND clients to the service and There was considerable RELATIONSHIPS 236 sessions delivered. growth in services to the newly SERVICE (FARS) Counselling services were arrived Greek migrants, with provided to individuals, many families experiencing couples and families with stress of migration and PRONIA’S Family and most clients presenting with adjustment issues while Relationships Service (FaRS) multiple and complex issues. settling in Australia. continued to respond to the The main presenting client increasing needs of families issues were as follows: Approximately 24 newly and the broader community arrived clients, including addressing issues affecting • 34% of clients sought children, accessed counselling families and relationships. assistance regarding elder with 93 sessions delivered, The FaRS program provided abuse; an average of three to service responses through the • 23% of clients presented four sessions per client provision of family counselling, with domestic violence indicating the willingness skill development workshops issues; of clients participation in / group work and delivered • 21% of clients presented the counselling process to

ANNUAL REPORT 2016–2017 25 improve relationships within expanded its services to • Family functioning and family. parents and children through relationship enhancement its work with the Alpha • Resolving conflict and Main issues presented by Children’s Centre providing effective communication newly-arrived clients included: support and counselling to strategies parents concerned about • Building resilience and • Couple therapy addressing their child’s behaviour or positive parenting communication issues, development, parenting • Stress management separation /divorce and issues. The need for a • Relationship breakdown relationship issues; facilitated playgroup, targeting and mediation and other • Parenting addressing newly arrived Greek parents, supports parent / child relationships, was identified and efforts are • Newly arrived parents – conflict resolution and being made to implement a helping children adjust to communication techniques; program in the coming year. a new environment and • Migration and adjustment school issues; The community educator • Grandparents and carers • Children’s behaviour / delivered educational • Wellbeing, health, mental developmental issues; and seminars to parents covering health and relationships • Anxiety / depressive the following topics: • Social isolation, depression, symptoms. mental health and supports • Parents’ burnout – tips and • Understanding Cross- The program engaged with strategies to help yourself cultural relationships second and third generation in your caring role Australian Greeks to address • Diabetes and healthy The community education, issues relating to carer stress snacks/establishing healthy skill development group work and guilt in relation to family eating habits for children programs were facilitated responsibilities and change, • Centrelink and parenting by bilingual community sibling rivalry and conflict allowances/benefits/ educators who also work due to care decisions and payments and supports – collaboratively with other practice, cultural identity and What every parent needs to service providers to improve cross -cultural relationships know service delivery to ethnic amongst other issues. • Domestic Violence and communities, participate effects on children of in education activities and Furthermore, the program different ages improve referral pathways

26 PRONIA to local services. Ongoing supports in the Family Relationship partnerships with Relatewell 10) Gambling Services Australia National and Chadstone Mediation 11) Mental health and mental Conference in Canberra Centre have supported our illness and the 4th Elder Abuse work with couples in cross- 12) LINK Monash services Conference in Melbourne cultural relationships and for low income and presenting on its work on increased grandparents pensioners elder abuse within the Greek access to mediation services 13) NDIS community and best practice to improve relationships with 14) Communication in family in addressing concerns. grandchildren following family setting breakdown. 15) Resilience and Emotional intelligence CITY OF MONASH In the 2016 – 2017 financial 16) Spirituality GRANT: BUILDING years, 26 workshops were 17) Navigating Relationships CONNECTIONS: delivered to 397 participants 18) Cancer and chronic with the topics covered illness/life limiting Improving Greek Community including the following: illnesses and the impact Health, Wellbeing and on families Community Participation 1) Carers, Dementia and 19) Computers and iPads for other chronic diseases seniors and CALD The project completed its and family functioning 20) Social Isolation final year of a three-year 2) Elder Abuse and 21) Grandparents and their funding round delivering intergenerational conflict role in children’s life on all the objectives of the 3) Family functioning in 22) Partnering and re- project improving the health the midst of stressful partnering and wellbeing of the Greek situations and crises 23) Centrelink services community and increasing 4) Sandwich Carers 24) Powers of Attorney and their community participation 5) Understanding Cross- Wills in local community. Under the cultural relationships 25) Advance Care planning City of Monash Community 6) Mediation during conflict and palliative care Grant PRONIA was successful and crisis 26) COTA & seniors services in obtaining a further 3 years 7) Marriage enhancement and supports funding to continue its work 8) Domestic Violence with the Greek community. 9) Seniors Right and PRONIA was actively involved

ANNUAL REPORT 2016–2017 27 The City of Monash has (gambling and pokies), leaders of Greek senior 12,860 residents with Greek COTA (Services for seniors), citizens’ clubs requiring ancestry making up 5.7% of Seniors Rights (Elder governance training in total population, with 4,447 abuse prevention and areas such as effective Greece-born and Greek is the support) and Victoria police communication and conflict second most spoken language (domestic violence); resolution. at home, after Mandarin, • Hosted 8 library visits to the that is, 10,325 people - 5.7%. Clayton library improving The project initiatives were There is a demonstrated need access to computers and culturally appropriate and to continue work with local reading materials to 88 responsive to the needs of the services for the provision Greek-speaking seniors; Greek community. Community of activities that promote • Delivered 2 iPad sessions to engagement strategies social connectedness and 26 Greek seniors; improved communication community participation in • Conducted 4 tours of between local services and a culturally and linguistically Clayton Community Centre Greek community members relevant way. linking 48 isolated Greek as well as increase access to residents from local aged community support services. During 2016 -17 financial care residential facilities, year the project delivered the elderly citizen’s clubs and The Greek community were following activities: community to the library, actively involved in local health and community decision making through • 25 media activities services; consultation on important including radio interviews • Facilitated 10 grand- local issues and were active and articles in the Greek parenting support participants at community papers on the topics of group meetings with 17 events. elder abuse, domestic participants who attended violence, Powers of monthly meetings and Advocacy was an important attorney/Advance Care resourcing of the chronic role of the project improving planning and aged care illness support group. knowledge and cultural packages; • Provision of practical competency of service • Conducted 5 information assistance such as providers to improve service sessions to 587 elderly in information and support, responses to Greek elderly with with LINK (Monash referrals to 18 Monash and the newly arrived Greek Council services), CANVAS residents including, 5 migrants. The project officer

28 PRONIA actively participated in Furthermore, the groups bimonthly network meetings: provided a safe environment The project was a part time for community engagement position, 2 days, provided by a • Monash Multicultural and socialization where bilingual community educator. and Settlement Services the participants shared The aim of the project was to: Network a common purpose and • South East CALD Network, cultural experiences. Leaders • Increase awareness of and the Inner South from Greek Senior Groups mental illness and support Multicultural issues expressed their ongoing need services in East Melbourne Network for training and support with • Increase knowledge of NDIS their respective groups and and mental illness within The Clayton Community the need for regular education the Greek community in Centre has become a cultural on health and aged care issues East Melbourne and of hub for the Greek community to improve the wellbeing of Partners In Recovery (PIR) due to the project’s many older people. programs and its role to cultural activities organized participants’ transition to such as collaborations with NDIS the local library to deliver MENTAL HEALTH • Build trust in the computer and iPad learning, PROJECT community and develop improved access to allied referral pathway to PIR health services provided by PRONIA received funding program Link Health and health literacy from the Mental Illness and the facilitation of exercise Fellowship to continue The project through and recreation groups. community education to information sessions and the Greek community. The intensive media work The project evaluation surveys Mental Health Project focused succeeded in: indicate that participants feel specifically on educating the more confident to use local Greek community on the • Raising awareness of mental health services and felt they National Disability Insurance illness within community gained more information Scheme (NDIS) and increase • Promoting recovery and on consumer issues as an client access to the Wellways positive change for people outcome of their participation program and mental health living with mental illness in activities and support services. and their carers programs. • Increasing knowledge on

ANNUAL REPORT 2016–2017 29 NDIS and improving access of Springvale, Clayton, This was the final year of to PIR for consumers and Oakleigh, Ashwood, funding for this project. The carers Mount Waverly and Kew. partnership with Mental Information included Illness fellowship provided Some of the achievements explanation of NDIS the opportunity to address an of the project included the scheme and the rollout important health issues within following: timelines in Melbourne, the Greek community and eligibility criteria, the work with key representatives • Community education process for becoming an of the organization to improve where Pronia reached NDIS participant and how cultural care and responses to more than 400 members to obtain an NDIS plan. Greek families. of the community residing • PIR referrals: Direct referral in the southeastern to the PIR program where region of Melbourne. 8 consumers and 6 carers Some of the groups that received support and participated in the project assistance with NDIS were in the seniors clubs transition.

30 PRONIA LGBTI PROJECT

Diversity in Greek Families: Let’s Start the Conversation

PRONIA was funded by the State Government to deliver the the Diversity in Greek Families: Let’s Start the Conversation project. The project received one year funding to deliver the project and worked in partnership with the Greek and Gay Support Network to respond to an identified gap in service Some of the specific activities International Day Against provision to the LGBTI Greek undertaken by the project Homophobia Intersex community. included the following: and Transphobia event at Government House; The project developed • Establishment of • Attendance at International culturally and linguistically Steering Committee that Day Against Homophobia appropriate service responses met bi-monthly with Intersex and Transphobia to address a number of issues representatives from the fair at Federation Square; identified, including barriers Greek and Gay Support • Participation in Professional to participation, isolation due Network, Australian GLBTI Development sessions to stigma and general lack of Multicultural Council, on Relationship & Sexual acceptance by the broader Victorian AIDS Council and Health for LGBTI Youth, Australian Greek community. Beyond Blue; Transgender & Gender The development of sensitive • LGBTI Professional Diversity facilitated by marketing material for development to PRONIA Australian Research Centre distribution and information staff facilitated by for Sex, Health & Society; provision was important in Drummond Street Service; • Participation in LGBTI reaching the community and • Radio presentations Youth & Mental Health LGBTI individuals and their including 3XY, SBS and professional development families. JOYFM; sessions facilitated by Y • Press Releases to Greek Gender. The project also provided newspaper Neos Kosmos; direct services to clients • Focus Group Consultations; An LGBTI person’s level increasing access to • Online LGBTI survey of wellbeing depends on information and support through Survey Monkey; family support and social with the establishment of • LGBTI professional connectedness. Social referral pathways improving development to PRONIA connectedness moderates their access to local services volunteers in partnership the relationship between and networks with LGBTI with Vic Pol GLLO perceived family support community and sector more and depressions levels. LGBTI broadly. Consultations with Furthermore, PRONIA young people who have at Greek LGBTI individuals participated in a number least one supportive family was pertinent to gaining of community and training member or significant other better understanding of the events to establish can lead to healthier outcomes issues for the LGBTI Greek connections to promote as these individuals can assist individuals as was the need the project and support the young person to work to establish connections with network development. More through issues that impact organizations and businesses specifically these included: that mental health and to support project initiatives. wellbeing as seen in the graph • Participation in historical below.

ANNUAL REPORT 2016–2017 31 EDUCATION, TRAINING AND WORKFORCE DEVELOPMENT

In particular the volunteers in visit isolated elderly and VOLUNTEER the aged & disability programs their carers on a weekly or WORKFORCE and the volunteers in the fortnightly basis. They provide Community Service Unit – a valuable conduit between PRONIA thanks all its professionals in the legal and the participant and PRONIA. volunteers for their time and welfare sector give their time support throughout the year. and expertise to support our Without our volunteers, PRONIA was established 45 most vulnerable community PRONIA would not have the years ago from a pool of 15 members. resources to reach out to so volunteers. The spirit of our many community members to volunteers has not dissipated, Our volunteers are trained ensure their health and safety they are fierce supporters in all aspect of the quality needs are addressed. of the organisation and standards and practice their its vulnerable community learning on a daily basis. In Recognitions: This year, the members. the Aged Unit the volunteers 2016 Volunteer of the Year

32 PRONIA Award went to one of our meet the growing demand we have 80 community care long term volunteer solicitors, in the aged care sector has workers providing in home Penny Dimopoulos. become very challenging. As care across metropolitan PRONIA also undertakes a niche provider PRONIA is Melbourne. two functions a year to say steadily increasing its pool of thank you to our volunteers: Greek speaking workers to The Annual Volunteer meet the growing demands Christmas event and the generated from Home Care National Volunteer Week Packages. commemoration to mark the good work our volunteers PRONIA is also focused on provide to the community. expanding its multicultural workforce to meet the We currently have 130 active demand from external volunteers supporting providers who require workers vulnerable community with diverse language skills. members across Melbourne. We now have growing pool of Italian, Albanian, Polish and Russian speaking community WORKFORCE care workers. DEVELOPMENT This year we recruited 23 more Maintaining a trained and community care workers to experienced workforce to meet sector demands. Overall

ANNUAL REPORT 2016–2017 33 CARDIAC to Greek-speaking clients The Greek Cardiac program who have experienced a operates in partnership with REHABILITATION heart episode such as heart the Royal Melbourne Hospital PROGRAM attack, angina or diagnosed whereby client referrals are with or at risk of developing made by the hospital to the Cardiac Rehabilitation illnesses, such as diabetes, program and health talks Programs offer clients and high cholesterol, high blood presented by the cardiac their families important pressure, have family history nurse. information about the of heart disease or have an improvement of their health interest in leading a healthier The program consists of and the maintenance of a lifestyle. health education in the healthy lifestyle following Greek language by health a cardiac episode. Family The aim of the program is professional and physical members or significant others to facilitate recovery from a exercise through supervised also attend the program cardiac event, help reduce the light to moderate exercise with clients to support their risk of a further cardiac event program designed to understanding of heart health and facilitate return to work increase the fitness levels of and the caring role. and leisure activities. There participants and improve their are 50 clients registered for confidence in their abilities. The Greek cardiac program the program with an average operates weekly at head office attendance of 22 participants Research has shown that in Brunswick and is open weekly. participants of cardiac rehabilitation programs have improved quality of life, increased social independence, experience less depression and anxiety and have greater capacity for physical activity with reduction of mortality rate by 35% over five years compared to non-attenders.

The program has many long term participants who played a vital peer support role within

34 PRONIA the programs framework, extensively to the program • Safe and confidential and who “lead by example” and activities. environment to discuss and actively encourage new issues openly and honestly participants to engage in a The aim of the support group and share common more active lifestyle while is to meet the education and experiences pursuing goals of permanent support needs of people • Improve skills and build lifestyle modifications such as living with cancer and their resilience to deal more commitment to sugar intake families /carers, to build the effectively with crisis reduction, mindful eating capacity of group members situations habits and smaller meal to manage their health • Gain a sense of portions. needs through culturally empowerment and control and linguistic appropriate and improve coping skills This year 22 clients supports, to increase access • Reduce stress, depression participated in the Premier’s to peer support networks and and anxiety and link to Active April Program strengthen links to the health other local support services that yielded increased system. memberships at mainstream The group members also health and well-being centres There is a regular attendance participated in cultural review such as the Brunswick baths of 20 members who value of several projects undertaken and the Coburg Leisure Centre. the support of their peers by Cancer Council and Breast and have worked together Cancer Network Australia to develop capacity to make (BCNA), as outlined below: CANCER informed decisions about SUPPORT their treatment options, • The launch of the their physical and emotional Greek Resources for the GROUPS wellbeing. metastatic breast cancer in partnership with BCNA Pronia continued to facilitate Some of the benefits reported • The national campaign the ‘Anastasia’ Greek Cancer by support group members for the Bowel Cancer Support Group on a monthly include the following: Screening Program in 2017 basis with meetings taking in partnership with Cancer place in Brunswick. Peer • Gain up to date, accurate Council Victoria leaders are an essential part and scientific information of the program supporting • Greater understanding of existing and new group the disease and what to members and contributing expect

ANNUAL REPORT 2016–2017 35 ALPHA CHILDREN’S CENTRE

Alpha Children’s Centre is Australian, Italian, the Chinese, development, competence celebrating 40 years of service Vietnamese, South African, and resilience in order to to the Greek and broader Irish, Indian, Croatian,Estonian, encourage a feeling of being communities. New Zealand and English unique, valued and safe. backgrounds. In this time, Alpha has cared Alpha delivers an integrated for more than 3600 children During the 2016-17 financial kindergarten program over between the ages of six year, the service cared for 94 five days within the long months and five years with children with 27% of children day care program providing twenty-eight to thirty percent from Greek heritage. the fifteen hours of funded per cent of children from kindergarten and universal Greek heritage. The Centre’s philosophy is access to children leading up to provide a positive and to primary school education. Alpha also has a strong history nurturing environment of servicing multicultural enriched with experiences Alpha prides itself on the communities with children that promotes each dedication and commitment this year from Japanese, individual child’s self - esteem of it highly trained and experienced staff also representing different ethnicities such as Greek, Russian, Chilean, Indian and Pakistan origin sharing their cultures through song and cultural activities.

Ninety-five per cent of the educators are Diploma qualified in Early Childhood and the availability of two kindergarten teachers ensured

36 PRONIA the effective delivery of an ensured that a broader range concerts inclusive of Greek uninterrupted kindergarten of experiences were provided songs and Greek program over 49 weeks to to all the children extending traditional dancing. These the children in the funded their knowledge and events both brought program as they prepared for development, and in particular happiness and joy to the a successful transition to their linking the generations. elderly as the span of ages primary school years. came together. These opportunities were The Centre’s educators worked provided as part of the • The two groups of 3-5 collaboratively to deliver annual multicultural event year old children often a high quality program to calendar and below are some participated via the the children reflecting the of the examples of activities 3xy Radio Program requirements of the Early Years undertaken throughout the singing Greek songs and Learning Frameworks. year. connecting to the broader national community. This year we also celebrated • Excursions to PRONIA’s one of our educators, Nina Planned Activity Groups • The Life cycle program with Belskaya, for receiving the in Brunswick and elderly the butterfly and National Award for Teaching citizen’s community in chicken hatchings are Excellence. Balwyn. The 3-5 years old always an enjoyable children performed to over intentional teaching Community connections 120 people delivering two opportunity for young

ANNUAL REPORT 2016–2017 37 38 PRONIA children as they learn about nature and Australia’s fauna. breakfast on these special the biological cycles. • Experiences such as the occasions. African Jungle Jammin and • The environmental and the Australian Indigenous Alpha completed its final sustainability projects were Aboriginal cultural activities year of the Long Day Care supported by the parents provided children with an Professional Development of the children through opportunity to understand Program, a funding allocation the donation of plants and multiculturalism, musical by the Department of soil greatly supporting the diversity and appreciation Education that supported children’s learning. Parents of the arts. the ongoing education and also participated in the training of centre staff in Bunnings sausage sizzle • Participation to the Early Years Education and fundraiser with money National Independence Day Care. Training included topics raised going towards the Parade (25th March) at the such as supporting children purchase of equipment. Shrine of Remembrance with additional needs, child was a clear indicator of the protection and exploring • Incursions included the Centre’s families both Greek children’s behaviour. farm animals, responsible and non- Greek coming pet ownership and rabbit together to commemorate Alpha values the participation care programs providing an this important occasion. of volunteers through the opportunity for children to community services programs feed and nurture animals as • Alpha valued and in partnership with St. Kevin’s they watched them grow. acknowledged the role of College as well as accepting family and community in student placements conti- • The sea creatures and the lives of children and nuing the education of Australian reptiles brought celebrated Father’s day, new educators particularly into the service allowed Mother’s day and emphasising the importance children to engage with grandparents by sharing of diversity and culture in the care of children and early childhood development.

The Centre also actively supported Holmesglen TAFE, and The Malka Group in providing placements and further development opportunities for their students as they entered the childcare sector.

ANNUAL REPORT 2016–2017 39 MARKETING AND FUNDRAISING

PRONIA’s ability to provide ANNUAL 3XY PRONIA would like to take this an effective response to the RADIOTHON FOR opportunity to thank each and complex needs of an ageing everyone of our donors who Greek-speaking population PRONIA continue to support our work. is directly linked to the In particular, we would like to availability of appropriate The Annual 3XY Radiothon take this opportunity to thank levels of funding that will for PRONIA was once a huge the Ithacan Philanthropic allow for the development success. It continues to be Society, Victorian Association and delivery of specialized PRONIA’s primary point of of Argos Orestiko & Districts, programs and services. engagement with the broader Delta Sales, Federation of However, accessing funds community. There were Greek Elderly Citizens Clubs, to deliver such programs is well over 1000 donors that Egialian Association, Greek becoming increasingly more participated in this year’s Community of Melbourne, difficult. As a result, PRONIA’s event, which managed to raise Nafsika Stamoulis Foundation, reliance on fundraising and a total of $108,798. These and Windsor Management philanthropy as a source of much-needed funds, will assist Insurance Brokers. income has increased steadily PRONIA in the delivery of non- over the past decade. funded programs and services.

Philanthropy is a Greek word and our community has once again strongly demonstrated this by the generosity of our business partners, community organisations, groups and individuals who have assisted PRONIA with sponsorship and donations to our various fundraising events and activities throughout the year.

40 PRONIA PRONIA’S POP-UP offices. All participants that with direct access to the “PERIPTERO” meet us at the received an Greek-speaking community. information pack on the It continues to provide expert services of PRONIA information and advice on a The Periptero first made its first wide ranging number of issues trip in May 2017 and reached This year last year the and programs. out to over 250 people. Periptero made its way The Pop up Periptero of across Melbourne and visited PRONIA would like to take PRONIA is the mobile office of the following clubs and this opportunity to thank all PRONIA that goes out to the associations: of our dedicated staff who suburbs. • North Fitzroy International put the show together on Club, a weekly basis and to our The Periptero provides • Pallakonian Club in wonderful presenter Ms Rena information about the service Brunswick Frangioudaki who has been of PRONIA, including info on • Yarraville Senior Citizens instrumental to the programs Home Care Packages, Planned Clubs. success. Activity Groups, respite • St Albans Community programs, Health Literacy Senior Club and Community Education • Greek Senior and Pensioner “I LOVE ALL programs and other PRONIA Association of Clayton and THINGS GR” programs. District It is an opportunity for people The “I Love All Things Greek” to ask questions and leave PRONIA’S 3XY Community Director is now their details with the Periptero WEEKLY RADIO into its 3rd Edition and is due for a staff member to contact for release in early 2018. them after the session for PROGRAM any follow up questions. We would like to take the The Periptero provides the The weekly radio program on opportunity to thank all of our opportunity for community “3XY Radio Hellas”, continues advertisers who have shown members to come into direct to grow as its appeal is their support and in particular contact with PRONIA who reaching a larger audience. those that will be advertising would otherwise be unable to The program is now in its for a third time. Their support visit us at any of our satellite seventh and provides PRONIA is greatly appreciated.

ANNUAL REPORT 2016–2017 41 45TH ANNIVERSARY GALA DINNER

42 PRONIA ANNUAL REPORT 2016–2017 43 A WARM THANK YOU TO OUR BUSINESS PARTNERS AND ORGANISATIONS FOR THEIR SUPPORT DURING THE 45TH ANNIVERSARY GALA DINNER

MAJOR EVENT PARTNER

MAJOR CORPORATE PARTNERS

CORPORATE PARTNERS

EVENT PARTNERS

44 PRONIA

PRONIA 2017 “CHARITY DRIVE”

A WARM THANK YOU TO ANTHOULA PARASKEVA AND ALL THOSE WHO DONATED TO THE “2017 CHARITY DRIVE”. THIS YEAR’S EFFORT HELPED RAISE $7,200 FOR FAMILIES IN NEED.

Mr. Lachlan Allan Barrister $100 Mr. Jim Palmos & Mr. Andrew Ellis Mrs. Chrissy Angelodimou Ellis Palmos Lawyers $100 Angelo Group Pty Ltd $100 Ms. Eirenie Paraskeva $200 Mr. Chris Cambel Dr. Miranda Paraskeva $200 Cambel & Co. Accountants $250 Mr. Paul Paraskeva Mr. Geoff Chancellor Barrister $50 Paul Paraskeva & Co Lawyers $250 His Honour Phillip J. Coish Mr. Gino Pierorazio Barrister $100 County Court Judge $200 Ms. Maria Pilipasidis Barrister $200 Mr. Paul & Mrs Helen Demitris $100 Mr. David Purcell Barrister $200 His Honour Rob Dyer Mr. Jack Rush QC $250 County Court Judge $100 Mr. Craig Sidebottom $100 Mr. Marcus Fogarty Barrister $100 Mr. Tim Tobin SC $200 Ms. Julia Frederico Barrister $100 Mrs. Maria Tsikaris Barrister $200 Mr. Arthur Georgopoulos Mr. Bill Velos Velos Lawyers $200 Arthur G Designs Pty Ltd $100 Mr. Nick Venizelakos Mr. Nick Giasoumi Venizelakos Lawyers $100 GPZ Legal Lawyers $200 Mr. James Yianoulatos Mr. Dennis Gibson Barrister $200 James Harris Lawyers $200 Mr. Ross Gillies QC $250 Mr. Peter & Mrs. Lia Zaparas Mr. Neil Griffin Barrister $200 Zaparas Lawyers $500 Ms. Georgina Grigoriou $100 Mr. Andrew Ingram Barrister $150 Mrs. Varvara Ioannou Food For Thought Network $100 His Honour John Jordan County Court Judge $250 Mr. Kon & Mrs. Sylvia Kourkouvelis $100 Dr. Louis & Mrs Andrea Loizou $150 Mr. Richard McGarvie QC $250 Mr. Angus McNab $100 Mr. James Mighell QC $200 Mr. Paul O’Dwyer QC $200 Mr. Conor O’Sullivan Barrister $100 Mr. Max Ouzas Max Ouzas Prestige Cars $200 Mr. Lindsay Paine Barrister $100 Mr. Nick Papas QC $200

ANNUAL REPORT 2016–2017 45 3XY RADIOTHON DONORS

Accountancy Group Exciting Gardens Ace Body Corporate Management Eye Advice Agia Paraskevi Federation of Greek Elderly Citizens Clubs of AHEPA Youth Group Melbourne & Victoria AKS Engineering Filoptohos Agia Eleni South Yarra Angelo Property Group & Premier Fox Lane Motors Developments From the Butcher to the Chef Arcadia Prints Giovanni Verga Memorials Association of Patras & District Inc. Grecian Tours Astrapy Electrics Greek Community of Melbourne & Victoria Athena Deli Greek Community of Moorabbin Athina’s Deli Greek Community Springvale and District Austarlian Greek Community of Moreland Greek Cypriot Society Glen Eira Bentleigh Australian Orthodox Funerals Greek Elderly & Pensioner’s Association of Bank of Sydney Brunswick Benevolent Brotherhood of Evia “Evripos” Greek Elderly Citizens Club of Moonee Valley Bentleigh Greens SC Greek Elderly Club of Cranbourne & District Bonegilla Former Greek Migrants Residents Greek Elderly Club Thornbury Association Inc Greek Kitchen &Bar Britannica Painters Greek Orthodox Community of Whittlesea Broadmeadows Greek Womens Club Greek Senior Citizens Club North Balwyn & Brotherhood of Florina St. George Districts Cars of Melbourne Greek Senior Citizens Club of Airport West & CCW District Chios Brotherhood Korais of Melbourne & Greek Senior Citizens Club of Narre Warren Victoria Greek Senior Citizens Club of Nunawading Climatech Heating and Cooling Greek Womens Club from Oakleigh Coburg Super Finish Smash Repair Greek Womens Elderly & Friendly Club East Cosmopolitan Builders & Plumbers Reservoir Cretan Federation of Australia and New Zealand Heidelberg United Footbal Club Delta Sales Hotel Agencies Democritus Greek Workers League International Womens Club Portalington Dromana Charcoal Chicken Ithacan Philanthropic Society Easiform Drawer Systems ITHEA EEAMA League of Greeks from Egypt & the Juggernaut Middle East Inc. K & A Katsaros and Assosiates Egialian Association Karate School Elderly Greek Club of Kensington & Flemington Kariatides Women’s Group Okaleigh EPDM Keon Park Greek Senior Citizens Inc. Epirotic Philanthropic Society “Dodoni” Kinisi Live Epirotic Philanthropic Society of Konitsa & Kosmos Carpets Districts Kronos Fencing

46 PRONIA

A WARM THANK YOU TO THE FOLLOWING ORGANISATIONS FOR THEIR GENEROUS DONATIONS DURING THE 2017 3XY RADIOTHON FOR PRONIA WHERE A TOTAL OF $108,798 WAS RAISED.

L.V. Furniture Prahran Travel Lefkas Fisheries Prime Plastic Bags Lemnos Community Melbourne - Seniors Group Proteus Media Lemnos Tavern RCA Investments Limnos Butchers Ross’s Quality Nuts Love Real Estate RSL of Australia Victorian Branch Inc. Hellenic LV Furniture Sub Branch Lygon Hardware RTA Roadside Assistance & Batteries McClures Office Supplies Scent of a Flower Mediterannean Greek Tavern Security Plus Roller Shutters Australia Merimna of Pontian Ladies Shoe Image Merino and Jumbuck Society of Kastorians Mitcham Tile Centre SOS Keramidia Moka Foods St George Greek Orthodox Church Nafsika Stamoulis Foundation St Leftherios Invalid Greek Club Nestoras College Stambo’s Pty Ltd New Volunteer Syllogos Gargalianon Messinias NGB Investments Pty Ltd Syllogos Larisas “Pinios Novelty Iron Construction P/L Syllogos Petranon Kozanis Oakleigh Music Centre The Gourmet Meat Rack Olympic Reblocking Thessaloniki Association “The White Tower Pallaconian Brotherhood of Melb & Victoria - Tobin Brothers Funerals Elderly Citizens Group Ultra Sheet Metal Industries P/L Pan Macedonian Association of Melbourne & Vanilla Cakes and Lounge Victoria Velos & Velos Pan Thessalian Association Inc Victorian Association of Argos Orestiko & Panarcadian Association of Melbourne “ O District Inc. Kolokotronis” Western Suburbs Greek Elderly Citizens Club Panathinaikos Fan Club Melbourne Windsor Management Insurance Brokers Panepirotic Federation of Australia Yannis Tavern Pankalavritino Adelfotita ‘’Agia Lavra” Yiannis Pantheon Cakes Pankalavrytini Brotherhood of Mel & Vic Parthenon Marble Pegasus Dance Academy Pensioners Association of Bulleen & Templestowe Philhellene Politistikos Syllogos Nomou Kozanis - “O Lazanis” Pontiaki Estia Port Melbourne Soccer Club

ANNUAL REPORT 2016–2017 47 3XY RADIOTHON DONORS

Adamidis, S Asimenias, G Blandenis, T Danos, V & E Frangos, S Adamopoulos, H Assiminos, A & V Blatsis, G & K Davlopoulos, J Frangoudes, N Aidonopoulos, M Asvestas, N Blaxakis, V Delolis, D Frederikos, S & G Akathiotis, A Athanasiadou, L Boicos, G Delonas, K Frintzilas, C Alambakis, D Athanasiou, A Bololias, R Demas, L Ftohogiannis, H Alamidis, M Athanosopoulos, T Borbokas, T & S Diakos, I Gadelas, G Alexakos, A Athinis, G & S Bosnakis, V Diamantidis, S Gakopoulos, N Alexandratos, A & A Atzemakis, E Boukouvalas, I & E Diamantis, S & A Galanis, G & A Alexandrou, K Avramopoulos, A Bourbos, O Diamantopoulos, K Galatas, A & V Alexiou, G & S Axais, M Boursinos, C Diamantopoulos, V Gantzos, A & A Alexopoulos, I Axiotis, M Bourtzis, T Diamantou, D Gardiakos, A Alexopoulos, M Bacola, A Boutsalis, S Digolis, C & M Garifalakis, E Alhatzidis, J Bacolas, J Byrlis, S Dikeos, K Gatsidis, C Amanatides, K & D Bagiardakas, P Capouleas, E & H Dilles, E Gatsis, I Amanatidis, A Bakalis, M Cartsidimas, L Dimidis, A Gatzios, V Amiridis, D Bakas, M Carydis, S Dimidou, F Gavnoudias, D Anagnostakos, G Bakis, D Catsourakis, G Dimitropoulos, K Georgantis, J Anagnostou, S Bakopanos, K Chatzimihalis, L & K Dimitsis, E Georgas, C Anastasopoulos, A Balasi, K Chaviara, A Dimtsis, J Georgas, V Anastasopoulos, I Ballas, M Chionis, P Dimokranitis, C Georgiadis, E Andonopoulos, A Ballis, T Chiridis, N Dimopoulos, A Georgiou, A Andreopoulos, C & V Bandas, L & G Chrisostomou, K Dimotakis, N. Georgiou, E Andriakopoulos, K Bandelas, P Chrisostomou, T Dimoudis, K Georgiou, I Andrianopoulos, C & P Barbopoulos, L Christakopoulos, A Dines, E Gerohristodoulou, S Andrianopoulos, P Barbounis, V Christodouleas, D Dines, I Gerolimou, Family Andrikopoulos, K Barkas, P Christodoulou, K Dionysiou, N Giagas, V Andriopoulos, P Barlis, K Christoforou, E Divitaris, A Giaka, A Andriotis, A Basbanas, S Christoforou, N Dopis, V & A Giakalis, Y Angelakis, G Bastas, C Christopher, H Doudoulis, V Giamoukoglou, P Angeletos, N Bastas, I Christopoulos, K Doufas, S Giangoulidis, E Angelopoulos, P Bastas, M Christopoulos, T Doufexi, S Giannacacos, A Antonakopoulos, P & V Batani, P Christou, C Doupis, V Giannekas, K Antonellos, E Batsakis, D Chrysostomou Douvos, P Giannes, V Antoniou, F Batsakis, G Colgithias, N Drapaniotis, B Giannopoulos , Z Antoniou, S & E Baxavanis, P Cominos, G Dritsas, T Giannopoulos, D Antonopoulos, I & D Baxevanidis, A Constandi, C Drossas, C & E Giannoulopoulos, S & A Antonopoulos, T Baxevanidis, A Constantara, A Efthimiou, H Gilinis, A Antonopoulos, V Bebonis, A Constantinou, G & C Ektoras, I Ginis, H Antronopoulos, I Beis, P & V Constantinou, M Emmanouel, S Gionis, A Apokis, F & E Belagia, E Contos, D Emmanouilidis, T Giortzis, T Apostolopoulos, K Belekakos, G Costa, D Erevnidis, P & T Gioulekas, A Apostolopoulos, N & T Belelakis, E Costoula, P Evripidou, N Gioulekas, P Apostolou, J Belissaris, K Dafnomilis, D Fara, E Glinakis, I Apostolou, M Bellesis, J Daglas, A Farakos, D & E Gogas, G & L Argyropoulos, A Bellou, C Dais, V Farrugia, K Gogidis, P Argyropoulos, S Bertsas, L Dakouris, P Fatouras, G Gonis, I & K Argyropoulou, N Bezas, V Daliani, A Fifis, C & A Gonopoulos, S Arkoudis, C & A Bichara, H Daliani, K Filios, S Gotsis, O Arthagelidis, E Bitras, S Dalianis, A Filokostas, A Goumas, J & A Arthagelidis, E Bizos, F Dallianis, K Florence, A Grapsas, Z Arvanitis, E Black, P Damalas, P & K Fotopoulos, C Grigoriadou, K Arvanitis, G Blanas, V Damaskopoulos, A Franes, S Grigoriou, E

48 PRONIA

A WARM THANK YOU TO THE FOLLOWING INDIVIDUALS AND FAMILIES FOR THEIR GENEROUS DONATIONS DURING THE 2017 3XY RADIOTHON FOR PRONIA WHERE A TOTAL OF $108,798 WAS RAISED.

Groumoutis, G Kalyvas, K & A Katseris, A & E Koulis, C Liakos, N Hadjiantoniou, C Kamamis, A Katsiamis, E Koulmandas, I Lianos, G Hadzisavvas, Z Kambidis, A Katsigiannis, F Kouloumbos, G Liapis, E Hajiyianni, A Kambouris, N & M Katsikogianis, V Koulouris, G & G Lidis, E Hasakis, G Kanelopoulos, A Katsikogiannis, T Kouris, H Likouris, K Hasiotis, A Kantanis, D Katsilas, G Kouris, H Lioupas, J & N Hatziefstathiou, V Kaoulas, M Katsos, K Kourkounakis, K Lioupas, S & M Hatzikosmidis, T Kaparis, D Katsoulis, K & E Kourkouvellis, K & S Litinakis , N Hatzis, T Kapetis, S & A Katsounis, C & S Kourouktsidis, S Litinakis, G Hatzistavros, C & F Kapogiannis, G & E Kazakis, H Kouroutsidou, K Litinakis, S Hatzistefanou, P Kaponikolos, I & E Keramaris, N Kourvelas, F Livanos, P Hatzopoulos, A Kapotis, G Keramidas, E. Kousis, A Lord, J Hatzopoulos, M Kapoulitsas, H & T Keramidas, P Koutouleas, E & S Loulakis, M Hatzopoulos, S Kapsalis, C Kereasiotis, G Koutsomitis, N Loupetis, A & S Heretakis, H Karabelas, V Ketsakostas, S Koutsougeras, M Loupis, A Honos, P Karadias, M Kikas, P Koutsougiorgis, K Louras, L Hronis, N Karadis, A & A Kikas, T & L Koutsougiorgos, P & D Loutas, E Hronopoulos , P Karaeleftheriadis, C Kiparisoudis, K Koutsoulidis, J Lycopanagos, D & T Iangoulidis, E & M Karaeleftheriadis, K Kiriazis, D & C Kouzoumis, A & F Lygopoulos, D Iatrou, D Karagiannis, C Kiriazis, S Krikas, E & G Lykopoulos, N Iliopoulos, A & A Karakolis, H & O Kiropoulos, A Krikelis, C & E Makaronas, A & A Illiadis, S & D Karamarkos, C Kiropoulos, D Krokidis, P Makri, J Ioannidis, N & K Karamitros, A Kitsou, P Krokos, H Makrigianni, I Ioannou, A Karanikeos - Karas, I Klapsinos, A Krokou, E Malamas, A Ioannou, A Karapalidis, I Klonaris, T Kyopoulos, D Malapanis, K Ioannou, H Karasaridis, C & S Kokkinis, I & K Kyparisoudis, K Maligogos, E Ioannou, J Karatsivis, D & K Kokkinos, G & H Kyriacou, A & S Malopoulos, D Ionidis, N Karayannis, H Koletsos, A Kyriakidis, C Manatakis, I Janevic, V Kardamis, S & E Kolokithas, N Kyriakopoulos, L Mancini, S Josephidis, R Karefilakis, L Koltikis, N Kyriakou, C Mancini, V Jovanovic, A Kargas, P Kondarios, A Kyriakou, M Mandas, V Kafadis, N & D Kariofilis, E Konstandinidis, S Kyriakou, P Mangos, S Kafali, A Kariotis, V & F Konstantinidis, D Kyriakou, S & N Manidis, A Kafcakis, V Karkaletsis, N Konstantinidou, K Kyriazis, G Manolakakis, D & P Kagarakis, D Karmis, D Konstantopoulos, E Kyritsis, I Manos, P & S Kahaidis, S Karoulis, M Kontos, A Kyritsis, S Manton, N Kakkos, A & C Kartanos, K Korakas, J Kyropoulos, S Mantzioros, F & M Kalaitzis, M Kaskakis, V & G Kordos, K Laios, M Mantzouneas, E Kalantzis, N Kassios, C Korlos, A Laliotis, I Marganis, D Kalaomiris, E & A Kastrappis, L Kormanos, K Lambropoulos, S Margaris, A Kalathas, V Kastritseas, F Koromilas, G Lambrou, L & A Margaritis, N Kallinteris, S Katahiotis, N & S Koskyris, E Lampropoulos, S Marinakis, A Kalodimos, D & T Katanos, E Kosta, D Lantzakis, A Marinis, C Kalodimos, N Kategiannis, A Kostarakis, O Laskou, S Markelis, H Kalodoukas, A Katelanis, S & A Kostarakis, P Laspas, G & E Markou, G Kalogiannis, G Katopodis, P & G Kostopoulos, D & A Latzis, T Markou, P Kalogiannis, K Katotas, S Kostopoulos, G Lazarakis, G Masouridis, S Kalominidis, G Katris, E Kotsiras, S Lazari, G Mastorakos, E Kalomiris, S Katris, N & V Kotzagiannidis, D Lazari, P Matzaris, C Kalos, G Katsambes, G Kougioumtzis, A Leonardou, F Mavridis, A & M Kaloudis, S & A Katsanidis, D Kouitoros, G Leos, G & F Mavromihalis, K Kalpakidis, A Katselas, V Koukoutzitis Leos, H Mavropoulos, S

ANNUAL REPORT 2016–2017 49 3XY RADIOTHON DONORS

Mavroudis, S Nikolaou, P Papaioannou, D & F Pirpiris, K Santis, K McMennemin, A Nikolas, A Papaioannou, E Piskopos, K Santolis, D Mega, N Nikolis, M Papaioannou, G Pissimissis, P Saribalas, S Meimeteas, P Nikou , D Papaioannou, I Plakidis, E Sarimichaelidis, E Melios, V Niolakis, C Papaioannou, M Pliatsos, S & T Savidis, E Memeit, K & S Nisiforou, G Papamanos, K & G Poftis, C Savvas, A Mennemin, R & A Nomikos, N & S Papandriopoulos, P Poliakis, A & K Savvas, P Messimeri-Kianidis, D Nomikos, O Papantoniou, D Politakis, F Schoina, L Messinis, A Notis, T & M Papasavvas, E Polites, G Serafim, C Michailidou, N Noukaris, N Papastamopoulou, K Politis, A Seremetidis, K Michalea, E Noulas, G Papastergiadis, B Polyzos, L Seretis, P & S Michelakos, S Nteris, N Papathanasiou, G Pougioukas, E Shionos, N Michelis, G Onisiforou, K Papathymios, I Prassinos, V Sidiropoulos, P Miftarai, E Osainalis, E Papoulis, G Prithmea, E Sikos, G & A Mihailidis, A Ouzloumis, A Parnos, A Prodromos, A Simopoulos, D Mihalopoulos, E & E Ozbajci, M Parpoutzis, E Proestakis, C Simopoulos, E Mihalopoulos, V & S Padinis, K Parthimos, P Prokopiou, A Skamangas, M Mihelakou, A Paganis, K Parthimou, F Promidou, E Skiadopoulos, E Milonas, D Pagonas, D Pasalis, M Psarras, N & S Skiadopoulos, M Milousis, G Paikopoulos, V Pasarhidis, V Psomas, G & C Smaragdiou, K Minas, L Pakakis, M Paschalidis, S Psychoyiou, K Smardencas, C Mingos, C Palios, K Pasimou, E Radiotis, V & S Smyrneos , P Missios, Z Panagiotidis, N & K Paspis, K Radmisis, M Sofokleous, N Mitropoulos, D Panagiotidis, S Passiouras, F Raftopoulos, F Sofronidis, N Mitsiou , N Panagiotopoulos, D Patanakidis, M Rahovitsas, D Solomos, O & N Mitsiou, V Panagiotopoulos, F Paterakis, M Rahovitsas, N Solon, S Mitsopoulos, V Panagiotou, K Paterakis, M Rakogiannis, T Soteriou, K Moisi, E Panagopoulos, A & M Patisteas, D Raptis, M Sotirios, M Moralis, V Panas, F Patreakis, I Raptis, P Sotiropoulos, N Morgillo, M Panayi, E Patsoukas, I Razos, F Soulakis, M Moschos, D Pangratis, A Pavlou, C Razos, P Sovolos, Y Mossios, E Panoutsos, D Pavlou, K Rentzis, E Spanos, A Moulas, S Pantelias, A Paxinos, E Rererakis, A Spanos, A Mouratidou, D Pantopolis, K Pepes, K Rigopoulos, A Spiliotis, A Mourtzios, E Pantsis, Z Perakis, I Rigopoulos, M Spiliotis, B Mouskeftara, G Pantzikis, S & M Perakis, M Rigopoulos, P Spiliotis, G Mousoura, D Papachristodoulou, A Perdios, D Rimagmos, A Spiliotis, J Moutafi, E Papadakis, E & I Perisanidis, K Robotis, S Spiliotis, K Mpoursinou, C Papadimitriou, J Petaroudas, D & L Roltogiannis, S & S Spiliotis, M Mylonas, J Papadogianni, E Peters, M Roukas, E Spiliotis, P Myridakis, M Papadogiannis, I Peters, M Rozanitis, M Spiliotis, V Nakos, A Papadomanolakis, G Petidis, A Sachinidis, K & M Spiropoulos, M & S Nalpantidis, L Papadopoulos, G Petropoulos, D Sagiadellis, E Stamatakos, S Natsis, C & D Papadopoulos, M Petrou, A Sagiakos, N Stamboulakis, A Nawroski, M Papadopoulos, M & A Petroulis, E Sakelaris, G Stasinopoulos, E Nezeris, V Papadopoulos, N Petsetas, E Sakellaropoulos, K & S Stathakopoulos, A Nicolaou, K Papadopoulos, S Pierra, T Salamanis, L Stathakopoulos, N & A Nidzebelis, E Papadopoulos, S Pikis, K Salamounsa, E Stathopoulos, A Nielakis, C Papadopoulos, S Pimpilidis, C Saloustros, N Stathopoulos, G Nikas, A Papadopoulos, S Pimpilidis, C & R Samantis, D Stathopoulos, L & T Nikolaidis, S & S Papafotiou, G & E Piperias, J Samara, A Stathopoulos, T & S Nikolakopoulos, F Papageorgiou, A & G Pirperis, S Sangos, K Stavrakis, E

50 PRONIA

A WARM THANK YOU TO THE FOLLOWING INDIVIDUALS AND FAMILIES FOR THEIR GENEROUS DONATIONS DURING THE 2017 3XY RADIOTHON FOR PRONIA WHERE A TOTAL OF $108,798 WAS RAISED.

Stavropoulos, R Theodosiou, A Tsavdaridis, E Vasileiou, K Vouvopoulos, S Stavrou, E & S Thomaidi, K Tsavdaridis, M Vasiliadis, L Vrantzis, M Stefanidis, G Thomaidou-Argyro- Tsiakopoulou, V Vasos, P Xenos, V Stefanidis, L & P poulou, K Tsigara, M Vassiliadis, S & A Yannou, S Stefanidis, M Tiganis, M Tsigaris, D & G Vassos, P & A Zachariou, E Stefanidis, S Tiliaveridis, P Tsigaris, K Vavaroutsos, M Zafirakis, K Stefanopoulos, L Tiras, P Tsikrikos, N & P Vazirianis, A Zafiris, E Stogiannidis, D Tiropani, K Tsiligridis, K Vecris , A & T Zahariou, A & F Stogias, E & G Tokatridis, A Tsingas, P Velianis, M Zaharis, A & V Stoias, V Tomic, A Tsintsangas, S Veloff, O Zairis, G Strofalis, A Topouzis, A Tsioupi, K Velonas, G Zamanis , N & A Stylianou, E Toras, S Tsipoura, T Vennes, D Zamouzaris, E Stylos, A & F Toronis, I Tsiros, C Verigos, K Zangalis, V Sygeniotis, A Totikidis, V Tsivoulidis, M Verikios, S Zarderis, P Syngeniotis, K Tountzis, M Tsolakis, G & R Vingas, V Zarris, K Tahtatzis, K Tozios, S Tsoli, E Violaris, A Zervas, A Tamboureas, C Tremoulas, N Tsolondres, P Visciglio, M E Zervas, D Tangas, G Triantafillos, E Tsonis, C & E Vitoratos, C Ziakas, J Tasakos, V Triantafilopoulos, J Tsopana, S Vlahogiannis, C & A Zigoronikos, K Tavlas, D Triantafilou, A Tsoubakos, K Vlahopoulos, N Zigouris, E Tektonopoulos, P & V Trikaliotis, M Tsoukalas, E Vlahopoulos, P Zikas, A Tellis, K Tryphonos, A Tsourdalakis, A & C Vlahos, G Zilelis, K Teo, J & D Tsahrelias, A Tsourdalakis, K Vlahos, S Zinonos, G Terniotis, I Tsalamandris, M Tstsis, O Vlahos, S Zioras, E Thalassinou, K Tsalikidis, S Tzeremes, A Vlassopoulos, S & K Zobola, M Tharapos, E Tsara, A Tzilinis, A Volou, L Zogos, O Theocharis, C Tsara, E Tzimas, E Vorgia, B Zografos, N & A Theodorakopoulos, Tsarhatsidis, G Tzortzis, S Vossos, V Zombos, N N & K Tsatas, A Vakalis, E Voukelatos, K & G Zougoulos, T Theodoropoulos, A Tsatas, G Valligas, E Voulgaris, S Theodosiadis, M Tsatoumas, C Varelas, N Vouvelatos, K & G

ANNUAL REPORT 2016–2017 51 52 PRONIA AUSTRALIAN GREEK WELFARE SOCIETY LIMITED (TRADING AS “PRONIA”)

FINANCIAL STATEMENTS 1ST JULY, 2016 - 30TH JUNE, 2017

ANNUAL REPORT 2016–2017 53 Australian Greek Welfare Society Limited (A.C.N. 005 110 305) (trading as “PRONIA”)

CONTENTS

Directors’ Report 47

Auditor’s Independent Declaration 48

Independent Audit report 49

Statement by Directors 50

Profit and loss Account 51

Balance Sheet 52

Notes to and Forming Part of the Accounts 53

Statement of Cash Flows 57

54 PRONIA Australian Greek Welfare Society Limited (A.C.N. 005 110 305) (trading as “PRONIA”)

DIRECTORS’ REPORT

The Directors of Australian Greek Welfare Society Ltd, submit herewith the balance sheets as at 30th June 2017 and the profit and loss account for the financial year then ended. In order to comply with the provisions of the Corporations Law, the Directors report as follows:

The name and particulars of the Directors of the company in office at the date of this report are:

Meetings Eligible Meetings to attend Attended

President George Spiliotis 12 12 Vice President Eugenia Grammatikakis 12 11 Hon. Secretary Ivy Fatouros-Mimilidis 12 7 Treasurer Jim Wood (until 14 Sep ‘16) 3 2 Treasurer James Koutsoukos (from 14 Sep ‘16) 12 9 Director Anatoli Amanatidis (from 15 Nov ‘16) 7 6 Director Nicholas Katris 12 12 Director George Koletsis (from 15 Nov ‘16) 7 3 Director Cr Kris Pavlidis 12 6 Director Spiros Papadopoulos (from 15 Nov ‘16) 7 7

The principal activities of the company in the course of the financial year were Welfare Agency and Community Services.

During the year there was no significant change in the nature of those activities. The net amount of profit of the company for the year was $101,499

During the financial year there was no significant change in the state of affairs of the company other than that referred to in the accounts or notes there to.

There has not been any matter or circumstance, other than that referred to in the accounts or notes thereto, that has arisen since the end of the financial year, that has significantly affected, or may significantly affect, the operation of the company, the results of those operations, or the state of affairs of the company in financial years subsequent to this financial year.

Since the end of the previous financial year, no Director has received or become entitled to receive a benefit (other than a benefit in the aggregate amount of emoluments received or due and receivable by Directors shown in the accounts, or the fixed salary of a full-time employee of the company or related corporation), by reason of a contract made by the company or related corporation with the director or with a firm which he/she has a substantial financial interest.

Signed in accordance with the resolution of the Directors.

On behalf of the Directors

George Spiliotis James Koutsoukos PRESIDENT TREASURER Dated on the 2nd day of November 2017

ANNUAL REPORT 2016–2017 55 Australian Greek Welfare Society Limited (A.C.N. 005 110 305) (trading as “PRONIA”)

AUDITOR’S INDEPENDENT DECLARATION

D.C. Douglas C.P.A. Accountant & Registered Company Auditor

To the Members of the Australian Greek Welfare Society Ltd. Auditor’s Independence Declaration under Section 307C of the Corporations Act 2001 This declaration is made in connection with my audit of the financial report of the Australian Greek Welfare Society Ltd for the financial year ended 30 June 2017 and in accordance with provisions of the Corporations Act 2001. I declare that, to the best of my belief, there have been: • No contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the audit; • No contraventions of the Code of Professional Conduct of the Australian Society of CPA’s in Australia in relation to the audit.

Yours sincerely

D.C. Douglas Registered Company Auditor No. 15038 Dated on the 2nd day of November 2017

56 PRONIA Australian Greek Welfare Society Limited (A.C.N. 005 110 305) (trading as “PRONIA”)

INDEPENDENT AUDIT REPORT

To the Members of the Australian Greek Welfare Society Ltd. SCOPE: I have audited the accounts of the Australian Greek Welfare Society Ltd. for the year ended 30th June 2017. I have conducted an independent audit of these accounts in order to express an opinion on them to the members of the Society. My audit has been conducted in accordance with Australian Auditing Standards to provide reasonable assurance as to whether the accounts are free of material misstatement. The procedures include examination on a test basis, of evidence supporting the amounts and other disclosures in the accounts, and the evaluation of accounting policies and significant accounting estimates. These procedures have been undertaken to form an opinion as to whether in all material respects, the accounts are presented fairly in accordance with Australian Accounting Concepts and Standards and so as to present a view of the Society which is consistent with my understanding of its fi nancial position and the results of its operations. AUDIT OPINION: In my opinion, the accounts of the Australian Greek Welfare Society Ltd. are properly drawn up: a) so as to give a true and fair view of: (i) the Society’s state of affairs as at 30th June 2017 and of its result for the year ended on that date; and (ii) the other matters required by Division 4 Part 3.6 of the Corporations Law to be dealt within the accounts; b) in accordance with the provisions of the Corporations Law; and c) in accordance with the Statements of Accounting Concepts and applicable Accounting Standards.

D.C. Douglas C.P.A. (Number 15038) Registered Company Auditor Dated on the 2nd day of November 2017

ANNUAL REPORT 2016–2017 57 Australian Greek Welfare Society Limited (A.C.N. 005 110 305) (trading as “PRONIA”)

STATEMENT BY DIRECTORS

In the opinion of the Directors of the Company: 1. (a) T he accompanying profit and loss account is drawn up so as to give a true and fair view of the results of the Company for the financial year ended 30th June 2017. ) (b T he accompanying balance sheet is drawn up so as to give a true and fair view of the state of affairs of the Company as at the end of the financial year. (c) A t the date of this statement there are reasonable grounds to believe that the Company will be able to pay its debts as and when they fall due. 2. T he accompanying accounts have been made out in accordance with Australian accounting standards and applicable Approved Accounting Standards. This statement is made in accordance with a resolution of the Board of Directors and is signed for and on the behalf of the Directors by:

George Spiliotis James Koutsoukos PRESIDENT TREASURER Dated on the 2nd day of November 2017

58 PRONIA Australian Greek Welfare Society Limited (A.C.N. 005 110 305) (trading as “PRONIA”)

PROFIT AND LOSS ACCOUNT FOR THE PERIOD ENDED 30 JUNE 2017

NOTES 2017 2016

Operating Profit (Loss) Before Extraordinary Items 101499 185140

Operating Profit (Loss) After Extraordinary Item 101499 185140

Accumulated Profits/Losses at the Beginning of the Financial Year 994989 809849

Accumulated Profits at the End of the Financial Year 1096488 994989

ANNUAL REPORT 2016–2017 59 Australian Greek Welfare Society Limited (A.C.N. 005 110 305) (trading as “PRONIA”)

BALANCE SHEET AS AT 30 JUNE 2017

NOTES 2017 2016 CURRENT ASSETS Cash At Bank 3 1227632 836330 Debtors 3 114088 164704 TOTAL CURRENT ASSETS 1341720 1001034 NON-CURRENT ASSETS Property - 8 Corsair St 4 2150000 2150000 Property - 7 Union St 4 1500000 1500000 Renovations - 7 Union St 4 935089 940196 Furniture & Equipment 4 36610 54048 Furniture & Equipment - Union St 4 50673 78875 Motor Vehicle 4 52866 82538 TOTAL NON-CURRENT ASSETS 4725238 4805657 TOTAL ASSETS 6066958 5806691 CURRENT LIABILITIES Creditors & Accruals 5 307042 203241 Provisions 6 606480 682785 TOTAL CURRENT LIABILITIES 913522 886026 NON-CURRENT LIABILITIES Other Creditors 7 140341 165386 Loans - Bank 7 370915 396637 Provisions Employee Benefits 7 0 782966 TOTAL NON-CURRENT LIABILTIES 511256 1344989 TOTAL LIABILITIES 1424778 2231015 NET ASSETS 4642180 3575676 MEMBERS FUNDS Retained profits carried forward Retained profit/(Losses) 1096488 994989 Opening Balance 965005 0 Asset Revaluation Reserve 2580687 2580687

TOTAL MEMBERS FUNDS 4642180 3575676

60 PRONIA Australian Greek Welfare Society Limited (A.C.N. 005 110 305) (trading as “PRONIA”)

NOTES TO AND FORMING PART OF THE ACCOUNTS FOR THE PERIOD ENDED 30 JUNE 2017

NOTE 1

ACCOUNTING POLICIES GENERAL SYSTEM ON ACCOUNTING UNDERLYING THE FINANCIAL STATEMENTS The Accounts have been prepared using the historical cost convention. The Accounts have been prepared in accordance with Schedule 5, Corporations Law, Accounting Standards of the Australian Accountancy Bodies and comply with other requirements of the Law. Accounting Policies which have been significant in the preparation and presentation of the Accounts. a) FIXED ASSETS Fixed assets are capitalised at cost or Director valuation. Certain fixed assets donated from time to time are not recorded in the accompanying financial statements. Depreciation on fixed assets is calculated on a reducing balance basis so as to write off the net cost of each fixed asset during its expected economic life. b) INCOME TAX The Australian Greek Welfare Society is a not for profit organisation, exempt from income tax under the Income Tax Assesment Act. c) DONATED SERVICES A substantial number of volunteers have donated a significant amount of their time in the Australian Greek Welfare Society’s services and its fundraising campaigns. However, since no objective basis exists for recording and assigning values to their services, they are not reflected in the accompanying financial statements. d) EMPLOYEE BENEFITS Annual, long service and sick leave is provided for all employees.

ANNUAL REPORT 2016–2017 61 Australian Greek Welfare Society Limited (A.C.N. 005 110 305) (trading as “PRONIA”)

NOTES TO AND FORMING PART OF THE ACCOUNTS FOR THE PERIOD ENDED 30 JUNE 2017

NOTES (CONTINUED)

NOTE 2 2017 2016

OPERATING SURPLUS/(LOSS) The Operating Result includes The Following Items of Income And Expenditure OPERATING INCOME Government Grants 4080707 3865955 OTHER OPERATING INCOME Parent Fees for Child Care 854781 912813 Interest 14892 14000 Fundraising/Donations 112991 137302 Employee Benefits 34083 16787 Emergency Fund 48689 37944 Respite Fees HACC & Comm 82216 34526 PAG Fees 136338 119333 Computer Classes 0 1418 CAPS Fees 21231 22071 Case Management Fees 201348 31052 Membership Fees 1854 516 Rental Corsair St 43990 40635 Traineeship - Respite &CC 0 10500 Workcover Reimbursement 9099 32181 Respite Fee For Service 1539300 1326720 Other Income 27250 0

TOTAL OPERATING INCOME 7208767 6641697 OPERATING EXPENSES Depreciation 80421 61679 Transfers to (From) Provisions Employee Benefits 158427 0 Auditors Renumeration 13742 9348 Aggregate Income Received of Due and Receivable by the Directors of the Australian Greek Welfare Society Ltd NIL NIL

62 PRONIA Australian Greek Welfare Society Limited (A.C.N. 005 110 305) (trading as “PRONIA”)

NOTES TO AND FORMING PART OF THE ACCOUNTS FOR THE PERIOD ENDED 30 JUNE 2017

NOTES (CONTINUED)

NOTE 3 2017 2016

Cash at Bank 512506 241354 Term Deposit 715126 594976 Total Bank 1227632 836330 DEBTORS Trade Debtors 104700 154206 Other Debtors 9388 10498 Total Debtors 114088 164704

NOTE 4

Property at 8 Corsair St Richmond 2150000 2150000 Directors Valuation Property - 7 Union St Brunswick - At Cost 1500000 1500000 Property - Renovation - At Cost 1271089 1271089 Less Accumulated Depreciation -336000 -330893 935089 940196 Furniture & Equipment At Cost 209461 209461 Less Accumulated Depreciation -172851 -155413 36610 54048 Furniture & Equipment - 7 Union St 231330 231330 Less Accumulated Depreciation -180657 -152455 50673 78875 Motor Vehicle 166852 166852 Less Accumulated Depreciation -113986 -84314 52866 82538 NOTE 5

CURRENT LIABILITIES Creditors & Accruals 82696 51398 Grants In Advance 224346 151843 307042 203241

ANNUAL REPORT 2016–2017 63 Australian Greek Welfare Society Limited (A.C.N. 005 110 305) (trading as “PRONIA”)

NOTES TO AND FORMING PART OF THE ACCOUNTS FOR THE PERIOD ENDED 30 JUNE 2017

NOTES (CONTINUED)

NOTE 6 2017 2016 CURRENT PROVISIONS Employee Benefits 580922 623144 Severance Pay 25558 59641 606480 682785 NOTE 7 OTHER CREDITORS GST Liability 91373 71994 Superannuation Payable 0 35299 PAYG Withheld Payable 48968 58093 140341 165386 Loan - Westpac 370915 396637 370915 396637 TOTAL OTHER CREDITORS 511256 562023 NON CURRENT LIABILITIES - PROVISIONS Employee Benefits 0 782966 Building Maintenance Provision 0 0 Total 0 782966 NOTE 8 FINANCIAL REPORTING BY SEGMENTS AND LOCATION The Australian Greek Welfare Society Ltd operates in Community Services and Child Care Areas and only in Australia. NOTE 9 CASH FLOW INFORMATION a) Reconciliation of cash for the purposes of this Statement of Cash Flows Includes: i) Cash on Hand and in at Call Deposits with Banks or Financial Institutions; ii) Investments in money market instruments maturing within less than two months. CASH AT THE END OF THE YEAR IS SHOWN IN THE BALANCE SHEET AS: Cash At Bank 512506 Cash At Bank - Term Deposits 715125 Total 1227631 b) Reconciliation of Cash Flows from operations: Operating Profit 101499 Depreciation/Amortisation 80421 Provisions 158427 CASH FLOWS FROM OPERATIONS 340347

64 PRONIA Australian Greek Welfare Society Limited (A.C.N. 005 110 305) (trading as “PRONIA”)

STATEMENT OF CASHFLOWS FOR THE PERIOD ENDED 30 JUNE 2017

CASH FLOWS FROM OPERATING ACTIVITIES 2017 Receipts 7200242 Payments to Suppliers & Employees -6869259 Interest Received 9364 Net Cash Provided by (used in) Operating Activities 9b 340347 CASH FLOWS FROM INVESTING ACTIVITIES Proceeds from sale of property, plant & equipment Payment for property, plant & equipment 0 Net Cash provided by (used in) investing activities 0 Net Cash Flow from Financing Activities 0 Net Increase/Decrease in cash held 391301 Cash at beginning of year 836330 CASH AT END OF YEAR 9a 1227631

ANNUAL REPORT 2016–2017 65 PRONIA THROUGH THE EARLY YEARS

66 PRONIA PRONIA THROUGH THE EARLY YEARS

ANNUAL REPORT 2016–2017 67 68 PRONIA ANNUAL REPORT 2016–2017 69 70 PRONIA Vision Statement To be a leading Australian-Greek community services agency in Australia. Statement of purpose To empower members of the Australian-Greek community to reach their full potential. This will be achieved by undertaking service provision, advocacy, policy development and research in an innovative, culturally and linguistically appropriate manner. The agenda from the inaugural meeting of the Australian Australian Greek Welfare Society (trading as PRONIA) © 2017 Greek Welfare Society An electronic version of this report is available at www.pronia.com.au P R ON IA Annu 45th Annual Report a l Repo r

t 2016–2017 2016–2017

7 Union Street Brunswick, Victoria Australia 3056 T: +61 (03) 9388 9998 F: +61 (03) 9388 9992 E: [email protected] www.pronia.com.au