Australian Greek Welfare Society Annual Report 2014-2015 VISION STATEMENT to Be a Leading Australian-Greek Community Services Agency in Australia

Australian Greek Welfare Society Annual Report 2014-2015 VISION STATEMENT To be a leading Australian-Greek community services agency in Australia

STATEMENT OF PURPOSE To empower members of the Australian-Greek community to reach their full potential. This will be achieved by undertaking service provision, advocacy, policy development and research in an innovative, culturally and linguistically appropriate matter.

Australian Greek Welfare Society 2015 © An electronic version of this report is available at www.agws.com.au Australian Greek Welfare Society Annual Report 2014 - 2015

CONTENTS

President’s Report 4 CEO’s Report 6 Board, Staff and Volunteers 8

RESPONDING TO THE NEEDS OF OUR ELDERLY 14 Planned Activity Groups 14 Social Support Program 16 Community Visitors Scheme 16 Programs for Carers 16 Access & Support Program 17 Brokered Services Program 18 Home Care Packages Program 19 Quality Compliance 19

FAMILY AND COMMUNITY SERVICES 20 Generalist Casework Services 20 Newly Arrived Greek Migrants 21 Greek Legal Information and Referral Service 22 Greek Migration Agent Information and Referral Service 22 Family and Relationships Service 22 Monash Community Grant: Building Connections 25 Health West Partner Project: Reducing Gambling Frequency with CALD Communities 26 Train the Trainer: Dementia Education Training 27

EDUCATION, TRAINING AND WORKFORCE DEVELOPMENT 28 Computer Classes 28 Volunteer Workforce Development 28 Workforce Development Program 29 Healthy Ageing for Australian Greeks Project 30 Greek Cardiac Programs 33 Chronic Illness Peer Support Groups 34

ALPHA CHILDREN’S CENTRE 36

BUSINESS DEVELOPMENT AND FUNDRAISING 38 AGWS 3XY Annual Radiothon 38 “I Love All Things Greek” Community Directory 38 3XY Radio Program 39 Fundraising Dinner 39 AGWS 3XY Radiothon Donors 40 AGWS 2014 Charity Drive 45

FINANCIAL STATEMENTS 47 PRESIDENT’S REPORT

It is with great pride and honour for the provision of some of these HACCI, F1IT, Ithacan Philanthropic that I am able to present the 43rd services form the Lonsdale Street Society, CBS Projects and Windsor Annual Report of the Australian premises of the Community. We will Management Insurance Brokers for Greek Welfare Society (AGWS). also be looking to provide services their generous donations and ongo- in Oakleigh and other locations ing support. Looking back at the last 12 months, where needs of the newly arrived it is very gratifying to see that it require attention. AGWS’s ability to deliver programs has been a very productive year and services of a high standard for AGWS with signifi cant growth As we move forward, the successful would not be possible if it were across all areas of operation. We implementation of the 2014-2020 not for the tireless efforts of our take great pride in our ability to Strategic Plan will require AGWS to dedicated volunteers, our equally meet the ever-growing demands as continue its efforts to secure growth dedicated and hardworking staff AGWS continues to focus its efforts funding from both the Common- and our experienced management on capacity building in order to wealth & State governments in or- team all of whom are led by our es- provide effective and timely re- der to deliver additional programs teemed CEO Ms Voula Messimeri. sponses to all key growth areas. and services. On behalf of the Board of Directors, we sincerely thank Voula and each Whilst the increased need for serv- AGWS will also need to continue and every one of her team. ices will continue to provide numer- adapting and developing as an or- ous challenges for our capacity to ganisation for it to continue to meet On behalf of AGWS I also pay meet the demands of an ageing the present and future needs of our tribute to the efforts of our eminent population, as well as the settle- evolving community. To this end the Paton, His Honour Justice Emilios ment needs of our newly-arrived Board has undertaken the task of Kyrou, for his continued support Greek migrants, AGWS will contin- rebranding and revitalising the way and patronage of AGWS. Finally I ue to build partnerships with other AGWS relates to our stakeholders take this opportunity to thank each stakeholders in order to ensure that and the broader Australian Greek and every member of the Board of it achieves the best outcomes for community. We look forward to AGWS, for their continued commit- its clients and the community as a launching the new brand in 2016. ment and dedication to the govern- whole. ance of AGWS. Fundraising forms an integral part In delivering these outcomes, of AGWS’s capacity to deliver AGWS was encouraged by the non-funded services and programs success in securing funding from to the community. A fundamen- the State government for the next tal key to the success of AGWS’s George Spiliotis four years for a program that will fundraising efforts is the Annual 3XY PRESIDENT provide services specifi cally for the Fundraising Appeal that continues newly-arrived Greeks affected by to grow from strength to strength the fi nancial crisis and helping them with the support of our community, settle in Victoria. This funding is business partners and community critical as AGWS aims to embrace organisations. and support the newly-arrived with their settlement needs. A special mention and acknowl- edgement should be made of the Of importance to note is the ar- ongoing support from Delphi Bank, rangement that has been entered Greek Orthodox Community of into with the Greek Orthodox Com- Melbourne and Victoria, Federa- munity of Melbourne and Victoria tion of Greek Elderly Citizens Clubs,

4 Australian Greek Welfare Society ΑΝΑΦΟΡΑ ΠΡΟΕΔΡΟΥ

Είμαι πολύ υπερήφανος και μεγάλη μου AGWS στοχεύει να αγκαλιάσει και να 3XY που εξακολουθεί να αυξάνεται και τιμή που βρίσκομαι στην ευχάριστη υποστηρίξει τους νεοαφιχθέντες με τις να δυναμώνει με την υποστήριξη της θέση να παρουσιάσω την 43η ετήσια ανάγκες της εγκατάστασής τους. Είναι κοινότητάς μας, των επιχειρηματικών αναφορά της Αυστραλό-Ελληνικής σημαντικής σημασίας να σημειωθεί μας εταίρων και των κοινοτικών μας Κοινωνικής Πρόνοιας (Australian Greek η συμφωνία που έχει συνάψει με οργανισμών. Welfare Society) (AGWS). την Ελληνική Ορθόδοξη Κοινότητα Μελβούρνης και Βικτωρίας για την Θα πρέπει να γίνει μια ειδική αναφορά Κοιτάζοντας πίσω στους τελευταίους παροχή ορισμένων από αυτών των και αναγνώριση για τη συνεχή 12 μήνες, είναι πολύ ευχάριστο που υπηρεσιών από τις εγκαταστάσεις υποστήριξη της Τράπεζας Delphi βλέπω ότι ήταν μια πολύ παραγωγική της Κοινότητας στο Lonsdale Street. Bank, της Ελληνικής Ορθόδοξης χρονιά για την AGWS, με σημαντική Επίσης, θα εξετάσουμε την πιθανότητα Κοινότητας Μελβούρνης και Βικτωρίας, ανάπτυξη σε όλους τους τομείς της παροχής υπηρεσιών στο Oakleigh και της Ένωσης Συλλόγων Ελλήνων επιχείρησης. Είμαστε ιδιαίτερα σε άλλες τοποθεσίες όπου οι ανάγκες Ηλικιωμένων, του HACCI, του F1IT, του υπερήφανοι για την ικανότητά μας να των νεοαφιχθέντων απαιτούν προσοχή. Φιλανθρωπικού Συνδέσμου Ιθακησίων, ανταποκρινόμαστε στις ολοένα και του CBS Projects και του Windsor περισσότερο αυξανόμενες απαιτήσεις, Καθώς προχωρούμε προς τα εμπρός, Management Insurance Brokers για τις καθώς η AGWS συνεχίζει να η επιτυχής υλοποίηση του Στρατηγικού γενναιόδωρες δωρεές τους και για τη επικεντρώνει τις προσπάθειές της στη Σχεδίου 2014-2020, θα απαιτήσει συνεχή τους υποστήριξη. δημιουργία ικανοτήτων, προκειμένου από την AGWS να συνεχίσει τις να ανταποκριθεί αποτελεσματικά και προσπάθειές της για να εξασφαλίσει Η ικανότητα της AGWS να παραδίδει έγκαιρα σε όλους τους βασικούς τομείς την αύξηση της χρηματοδότησης προγράμματα και υπηρεσίες υψηλού της ανάπτυξης. τόσο από την Ομοσπονδιακή επιπέδου, δεν θα ήταν δυνατή χωρίς Κυβέρνηση όσο και από την Πολιτειακή τις ακούραστες προσπάθειες των Ενώ η αυξανόμενη ανάγκη για Κυβέρνηση, προκειμένου να παρέχει αφοσιωμένων μας εθελοντών, του υπηρεσίες θα συνεχίσει να παρέχει πρόσθετα προγράμματα και υπηρεσίες. εξίσου αφοσιωμένου και σκληρά πολλές προκλήσεις στην ικανότητά μας εργαζόμενου προσωπικού μας και της να ανταποκριθούμε στις απαιτήσεις Η AGWS, θα πρέπει επίσης να έμπειρης ομάδας των διοικητικών μας του γηράσκοντα πληθυσμού, καθώς συνεχίσει να προσαρμόζεται και στελεχών, που καθοδηγούνται από την επίσης και στις ανάγκες εγκατάστασης να αναπτύσσεται ως οργανισμός, αξιότιμη Γενική Διευθύντριά μας, την των νεοαφιχθέντων μας Ελλήνων για να συνεχίσει να ανταποκρίνεται κα Βούλα Μεσσημέρη. Εκ μέρους του μεταναστών, η AGWS θα συνεχίσει να στις σημερινές και στις μελλοντικές Διοικητικού Συμβουλίου, ευχαριστούμε δημιουργεί εταιρικές σχέσεις με άλλους ανάγκες της εξελισσόμενης κοινότητάς θερμά τη Βούλα και κάθε ένα μέλος της εμπλεκόμενους φορείς, προκειμένου μας. Για το σκοπό αυτό, το Διοικητικό ομάδας της. να διασφαλίσει την επίτευξη των Συμβούλιο έχει αναλάβει το έργο για καλύτερων αποτελεσμάτων για τους τη νέα εμπορική επωνυμία της AGWS Εκ μέρους της AGWS, θα ήθελα πελάτες της και για την κοινότητα ως και την αναζωογόνηση του τρόπου επίσης, να αποτίνω φόρο τιμής στις σύνολο. με τον οποίον η AGWS σχετίζεται με προσπάθειες του επιφανούς μας τους εταίρους μας και με την ευρύτερη Προστάτη, Εντιμότατου Δικαστή Για την παροχή αυτών των Αυστραλό-ελληνική κοινότητα. Αιμίλιου Κύρου, για τη συνεχή του αποτελεσμάτων, η AGWS, έχει Ανυπομονούμε για το λανσάρισμα της υποστήριξη και την αιγίδα της AGWS. ενθαρρυνθεί από την επιτυχία που είχε νέας εμπορικής επωνυμίας εντός του Τέλος, δράττομαι της ευκαιρίας να με την εξασφάλιση χρηματοδότησης 2016. ευχαριστήσω κάθε ένα μέλος του από την Πολιτειακή Κυβέρνηση Διοικητικού Συμβουλίου της AGWS, για για τα επόμενα τέσσερα χρόνια Ο έρανος αποτελεί ένα αναπόσπαστο τη συνεχή δέσμευση και την αφοσίωσή για ένα πρόγραμμα το οποίο θα μέρος της ικανότητας της AGWS για την τους στη διακυβέρνηση της AGWS. παρέχει υπηρεσίες ειδικά για παράδοση των μη χρηματοδοτούμενων τους νεοαφιχθέντες Έλληνες που υπηρεσιών και προγραμμάτων στην επηρεάστηκαν από την οικονομική κοινότητα. Ένα βασικό κλειδί για την κρίση και θα τους βοηθήσει να επιτυχία των προσπαθειών της AGWS εγκατασταθούν στη Βικτώρια. Αυτή η για τη συγκέντρωση κεφαλαίων είναι Γεώργιος Σπηλιώτης χρηματοδότηση είναι κρίσιμη καθώς η ο Ετήσιος Ραδιοφωνικός Έρανος του ΠΡΟΕΔΡΟΣ

Annual Report 2014 - 2015 5 CEO’S REPORT

In the last year, we have achieved are self-referrals. In the last year a vention and health literacy, cancer substantial outcomes for our com- total of 1981 client contacts were support, information and access to munity against a backdrop of responded to. In addition 156 indi- aged care services, dementia train- signifi cant sector change and un- viduals received counselling serving and community education, peer certainty. I am pleased to report on ices by the AGWS psychologist. support for people with chronic ill- the successful performance across ness, palliative care and supports to all funded operations and business For over two decades centre-based carers amongst others. It has indeed areas of AGWS as detailed in the services have been provided to been a busy and productive year. body of this report. The values that younger people with disabili- I take this opportunity to acknowl- drive the mission of AGWS and ties from the Clayton centre and edge and thank the many specialist are in turn refl ected in the man- Brunswick providing opportunities agencies that formed partnerships ner programs are undertaken are for socialisation with other Greek with AGWS, enabling better serv- as follows: AGWS will be Client speaking people and contributing ices to the Greek community. and Community Focused. Exercise to skills for an independent life. Leadership. Engage in Collabora- I wish to acknowledge the sen- tion. Respond with respect and In- AGWS provided intensive sup- ior Management and their hard tegrity in all areas. AGWS staff and port to people who presented with working teams, for their expertise volunteers strive to work within this settlement and migration issues. and dedication in fulfi lling AGWS’s context across all areas of endeav- New arrivals have received sup- mission and fully implementing all our delivering quality services with port through individual casework, programs. Tina Douvos Deputy creativity and passion. Following information and referral, crisis Director and Family and Community are examples of noteworthy pro- intervention, counselling, advocacy Services Manager, Nikki Efremidis grammatic achievements by AGWS and migration and legal advice Aged and Co-ordinated Care over the last year. services helping them to orient Manager, Maria Bellos Finance and and adjust themselves in their new Human Resources Manager and AGWS provided in-home and community. In addition community John Lioupas Business Manager. centre-based care throughout the education and training programs Ultimately it is the commitment and Metropolitan area of Melbourne have been delivered and were well expertise of our staff and volunteers to over one thousand elders, their attended by people newly arrived that brings programs to fruition and carers and their families through to Australia. enables our clients to positively funded and brokered programs. enhance their lives. These services form a sound basis Special areas such as the cardiac in aiding frail elders to continue liv- rehabilitation programs have con- Finally, I extend my thanks to every ing independent lives, in their own tinued to add value to many peo- member of the Board of Directors home and within their community. ple’s lives that may be recovering for their contribution to AGWS over from a cardiac episode or seek- the last year. A special mention In recognition that many Greek ing to stay heart-healthy. Another and thanks to our President George older people are residents of noteworthy AGWS service is the Spiliotis for his leadership ensuring mainstream nursing homes and Alpha Children’s Centre providing the good governance of AGWS are often lonely and isolated from bilingual and multicultural care to and for his support of me in my role. the Greek community, we have over 100 children and their families provided volunteers who regularly each week. The uptake of computer With our committed staff, loyal visited 102 people in different aged classes by older students continues volunteers, sound governance care facilities across the Metropoli- to be strong by people in the 70s and continued support from local, tan region, totalling 3,000 hours of and 80s who delight in learning to state and federal governments, companionship. In total, 149,519 navigate the web and skype with AGWS can more easily plan service hours of service were provided in their children, grandchildren and responses to meet the existing and the last year, by a dedicated and relatives overseas. emerging needs of our community well- trained team of bilingual staff and meet the goals as outlined in its and volunteers. I also draw your attention to the 2014-2020 Strategic Plan. many innovative projects and collaborative partnerships developed Generalist casework services offer with specialist agencies over the the fi rst point of contact with AGWS last year, as detailed in the body by the community. The majority of of this report. These have covered Voula Messimeri AM our clients in this service category areas such as gambling, health pre-

6 Australian Greek Welfare Society ΑΝΑΦΟΡΑ ΔΙΕΥΘΥΝΤΡΙΑΣ

Κατά τη διάρκεια του τελευταίου έτους, μας σ’ αυτήν την κατηγορία υπηρεσιών πληροφορίες και πρόσβαση σε πετύχαμε σημαντικά αποτελέσματα για είναι αυτό-παραπομπές. Κατά τη διάρκεια υπηρεσίες φροντίδας ηλικιωμένων, την κοινότητά μας έναντι σημαντικών του τελευταίου έτους έχουν ανταποκριθεί εκπαίδευση σχετικά με την άνοια αλλαγών στον τομέα και στην συνολικά σε 1.981 επαφές πελατών. και κοινοτική εκπαίδευση, ομότιμη αβεβαιότητα. Είμαι στην ευχάριστη Επιπλέον, 156 άτομα έλαβαν υπηρεσίες υποστήριξη για άτομα με χρόνιες θέση να υποβάλλω την αναφορά διαβούλευσης από την ψυχολόγο της παθήσεις, παρηγορητική φροντίδα για την επιτυχή απόδοση σε όλες τις Πρόνοιας. και υποστήριξη φροντιστών, μεταξύ χρηματοδοτούμενες λειτουργίες και τους άλλων. Ήταν πράγματι μια πολυάσχολη επιχειρηματικούς τομείς της Πρόνοιας, Επί δύο δεκαετίες και άνω έχουν και παραγωγική χρονιά. Δράττομαι όπως αναφέρονται λεπτομερώς στο κύριο παραχθεί υπηρεσίες, με βάση τα της ευκαιρίας να αναγνωρίσω και να μέρος αυτής της αναφοράς. Οι αξίες που κέντρα, σε νεαρά άτομα με αναπηρία ευχαριστήσω τους πολλούς ειδικευμένους οδηγούν την αποστολή της Πρόνοιας από τα κέντρα του Clayton και του οργανισμούς που διαμόρφωσαν και με τη σειρά τους αντικατοπτρίζονται Brunswick, παρέχοντας ευκαιρίες για συνεργασίες με την Πρόνοια, δίδοντας στον τρόπο που διεξάγονται τα κοινωνικοποίηση με άλλα ελληνόφωνα τη δυνατότητα παροχής καλύτερων προγράμματα έχουν ως ακολούθως: Η άτομα και συμβάλλοντας στις δεξιότητες υπηρεσιών στην Ελληνική κοινότητα. Πρόνοια θα πρέπει να εστιάζεται στον για μια ανεξάρτητη ζωή. Πελάτη και στην Κοινότητα. Να ασκεί Θα ήθελα να ευχαριστήσω τα ανώτερα Ηγεσία. Να δεσμεύεται σε Συνεργασία. Η Πρόνοια παρείχε εντατική υποστήριξη διοικητικά στελέχη και τις σκληρά Να ανταποκρίνεται με σεβασμό και σε άτομα στα οποία παρουσιάστηκαν εργαζόμενες ομάδες τους, για την ακεραιότητα σε όλους τους τομείς. θέματα εγκατάστασης και μετανάστευσης. εμπειρία και την αφοσίωσή τους στην Οι νεο-αφιχθέντες έχουν λάβει εκπλήρωση της αποστολής της Πρόνοιας Το προσωπικό και οι εθελοντές της υποστήριξη μέσω διαχείρισης και την πλήρη εφαρμογή όλων των Πρόνοιας προσπαθούν να εργαστούν ατομικών υποθέσεων, ενημέρωσης προγραμμάτων. Την Τίνα Ντούβου, μέσα σ’ αυτό το πλαίσιο σ’ όλους και παραπομπής, παρέμβασης σε την Αναπληρώτρια Διευθύντρια και τους τομείς της προσπάθειας, κρίσεις, διαβούλευσης, συνηγορίας και Διευθύντρια των Οικογενειακών και παρέχοντας ποιοτικές υπηρεσίες με μετανάστευσης, και υπηρεσίες παροχής Κοινοτικών Υπηρεσιών, τη Νίκκη δημιουργικότητα και πάθος. Τα ακόλουθα νομικών συμβουλών, βοηθώντας Εφραιμίδου, τη Διευθύντρια Φροντίδας είναι παραδείγματα αξιοσημείωτων τους να προσανατολιστούν και να Ηλικιωμένων και Συντονισμού Φροντίδας, προγραμματικών επιτευγμάτων της προσαρμοστούν στη νέα τους κοινότητα. τη Μαρία Μπέλλου, τη Διευθύντρια Πρόνοιας κατά τη διάρκεια του Επιπλέον, έχουν παραχθεί προγράμματα Οικονομικών και Ανθρωπίνου Δυναμικού τελευταίου έτους. κοινοτικής εκπαίδευσης και κατάρτισης, και το Γιάννη Λιούπα, το Διευθυντή και υπήρξε μεγάλη συμμετοχή από νεο- Επιχείρησης. Σε τελική ανάλυση, η Η Πρόνοια παρείχε οικιακή φροντίδα αφιχθέντες στην Αυστραλία. δέσμευση και η εμπειρία του προσωπικού και φροντίδα με βάση τα κέντρα σε και των εθελοντών είναι αυτές που ολόκληρη τη μητροπολιτική περιφέρεια Ειδικοί τομείς, όπως τα προγράμματα κάνουν τα προγράμματα να αποδώσουν της Μελβούρνης, σε περισσότερους από καρδιακής αποκατάστασης, συνέχισαν καρπούς και να δώσουν τη δυνατότητα χίλιους ηλικιωμένους, στους φροντιστές να προσθέτουν αξία στις ζωές πολλών στους πελάτες μας να ενισχύσουν θετικά και στις οικογένειές τους, μέσω ανθρώπων οι οποίοι μπορεί να τις ζωές τους. χρηματοδοτούμενων προγραμμάτων αναρρώνουν από ένα καρδιακό επεισόδιο και προγραμμάτων διαμεσολάβησης. ή επιθυμούν να παραμείνει υγιής η Τέλος, θα ήθελα να εκφράσω τις Οι υπηρεσίες αυτές αποτελούν μια καρδιά τους. Μια άλλη αξιοσημείωτη ευχαριστίες μου σε όλα τα μέλη του υγιή βάση για την παροχή βοηθείας υπηρεσία της Πρόνοιας είναι ο Παιδικός Διοικητικού Συμβουλίου για την συμβολή στους ευάλωτους ηλικιωμένους για Σταθμός Άλφα (Alpha Children’s τους στην Πρόνοια κατά τη διάρκεια του να συνεχίσουν να ζουν ανεξάρτητα, Centre) που παρέχει δίγλωσση και τελευταίου έτους. Μια ειδική αναφορά και μέσα στα δικά τους τα σπίτια και στην πολυπολιτισμικού χαρακτήρα φροντίδα ευχαριστίες στον Πρόεδρό μας, τον κο κοινότητά τους. σε περισσότερα από 100 παιδιά και Γιώργο Σπηλιώτη, για την ηγεσία του και στις οικογένειές τους, κάθε εβδομάδα. τη διασφάλιση της καλής διακυβέρνησης Αναγνωρίζοντας το γεγονός ότι πολλοί Η πρόσληψη για τις τάξεις μαθημάτων της Πρόνοιας και για την υποστήριξη που Έλληνες ηλικιωμένοι είναι κάτοικοι ηλεκτρονικών υπολογιστών από φοιτητές έδειξε απέναντί μου σχετικά με το ρόλο βασικών γηροκομείων και είναι συχνά μεγαλύτερης ηλικίας συνεχίζει να είναι μου. μόνοι και απομονωμένοι από την ελληνική ισχυρή, με ανθρώπους ηλικίας 70 και 80 κοινότητα, παρείχαμε εθελοντές οι οποίοι ετών, οι οποίοι με χαρά μαθαίνουν να Με το αφοσιωμένο μας προσωπικό, επισκέφθηκαν 102 άτομα σε διάφορες περιηγηθούν στο διαδίκτυο και στο skype τους πιστούς μας εθελοντές, την ορθή εγκαταστάσεις φροντίδας ηλικιωμένων, με τα παιδιά τους, τα εγγόνια τους και διακυβέρνηση και τη συνεχή υποστήριξη σε ολόκληρη τη Μητροπολιτική τους συγγενείς τους στο εξωτερικό. από την τοπική αυτοδιοίκηση, την περιφέρεια, συνολικά 3.000 ώρες πολιτειακή και την ομοσπονδιακή συντροφιάς. Συνολικά, παράχθηκαν Θα ήθελα, επίσης, να επιστήσω την κυβέρνηση, η Πρόνοια, μπορεί πιο 149.519 ώρες υπηρεσίας κατά τη προσοχή σας στα πολλά καινοτόμα εύκολα να προγραμματίσει υπηρεσίες διάρκεια του τελευταίου έτους, από μια προγράμματα και στις εποικοδομητικές ανταπόκρισης για την κάλυψη των αφοσιωμένη και καλά εκπαιδευμένη συνεργασίες που αναπτύχθηκαν με υφιστάμενων και αναδυόμενων αναγκών ομάδα από δίγλωσσο προσωπικό και εξειδικευμένους οργανισμούς κατά τη της κοινότητάς μας και την επίτευξη δίγλωσσους εθελοντές. διάρκεια του τελευταίου έτους, όπως των στόχων που περιγράφονται στο αναφέρονται λεπτομερώς στο κύριο Στρατηγικό της σχέδιο 2014-2020. Οι υπηρεσίες υποθέσεων γενικού μέρος της παρούσας αναφοράς. Αυτά περιεχομένου παρέχουν το πρώτο καλύπτουν τομείς όπως τον τζόγο, την σημείο επαφής με την Πρόνοια από την πρόληψη υγείας και γνώσεις για την κοινότητα. Η πλειοψηφία των πελατών υγεία, υποστήριξη καρκινοπαθών, Βούλα Μεσσημέρη AM

Annual Report 2014 - 2015 7 BOARD, STAFF & VOLUNTEERS

BOARD OF DIRECTORS

President George Spiliotis Vice President Eugenia Grammatikakis Hon. Secretary Ivy Fatouros-Mimilidis Treasurer Jim Wood Director Kris Pavlidis Director Magdalena Simonis Director Nicholas Katris Director James Koutsoukos

CHIEF EXECUTIVE OFFICER Voula Messimeri AM

DEPUTY DIRECTOR Tina Douvos-Stathopoulos

ADMINISTRATION / FINANCE / HUMAN RESOURCES

Manager Maria Bellos Administration Finance Ofﬁ cer/ Acting Manager (from 9/6/15) Marietta Kokkas Accounts Clerk Karen Genfang Ren Bookkeeping/Payroll Ofﬁ cer Lillian - Yanli Zhang Receptionist (until 29/11/14) Virginia Theocharidou Receptionist Lambrini Pneumaticatos Receptionist (until 1/02/15) Ellie Barzouca-Evans Receptionist Arion Barzoucas-Evans Receptionist Reliever/Admin Support Roulla Contopoulos Receptionist Reliever Metaxia Tsibidis Receptionist Reliever Elenie Zahariou Receptionist Reliever Catherine McColl Receptionist Reliever Theothora Kostogianni Admin Support (until 22/06/15) Eleni-Maria Michanetzi

AGED & CO-ORDINATED CARE SERVICES

Manager Nikki Efremidis Senior Coordinator Workforce Development Niki Matziaris Senior Coordinator Volunteer Workforce Development Paraskevi Tsingas Senior Team Leader Respite & Brokered Services Peter Andrinopoulos Senior Team Leader Respite & Brokered Services Ioannis Michanetzis Team Leader Respite & Brokered Services Chrysi Polymeni Team Leader Respite & Brokered Services Harriet Seraﬁ m Team Leader Respite & Brokered Services Anthelia Tzanis Team Leader Respite & Brokered Services Fotini Zahariou Team Leader PAG Program (until 20/03/15) Maria Siomou CACP Ofﬁ cer (until 18/9/14) Marianna Margaritis

8 Australian Greek Welfare Society CACP Offi cer Konstantinos Tsakoumis CVS Offi cer Tanya Beavis SSP Offi cer (until 8/7/15) Dina Gerolymou SSP Offi cer (until 20/03/15) Anna Kaloudis SSP Offi cer Fotini Dimidou PAG Assessment Offi cer Christine Paraskeva PAG Supervisor Chris Bellos PAG Supervisor Chris Dimokranitis PAG Supervisor Foula Moraitis PAG Supervisor John Rakkas PAG Supervisor Stelios Zoumakis PAG Supervisor Harry Liapis AGWS Trainer Vicky Pertile

BUSINESS DEVELOPMENT

Manager John Lioupas Fundraising Ofﬁ cer Metaxia Tsibidis

FAMILY & COMMUNITY SERVICES

Manager Tina Douvos-Stathopoulos Family Councillor Kia Antoniadis Case Worker & Health Education Offi cer Dimitris Bouras Project Offi cer (until 10/07/14) Dina Gerolymou Coordinator Direct Services Dimitra Lagoudaki Community Services Project Offi cer Antonios Maglis Caseworker & Community Educator Konstantina Kouroutsidou Community Health Worker Tania Samatrtza Access & Support Offi cer Nina Xarhakos Access & Support Offi cer and Health Educator (Cardiac Program) Mahi Xepapadakou

POLICY DEVELOPMENT

Policy Ofﬁ cer Kostas Tsingas HACCI Research Intern Anatoli Amanatidis

CHILDREN’S SERVICES

Coordinator Kalliope Ioannou Administration Roulla Contopoulos Kindergarten Teachers Nina Belskaya Angela Vidinopoulos Diploma Children’s Services Iris Gavrilovics Anna Giannopoulos Iqbal Kaur Hayer Eva Kalatheris Christina Nteris Roula Palavras Joanna Zotos

Annual Report 2014 - 2015 9 BOARD, STAFF & VOLUNTEERS

Greek Program & Certiﬁ cate III Childcare Worker Eleni Pirdis Cook Vicky Mesarvitis Cook Casual Hina Farooq Casual Child Care Worker Soﬁ a Alexiou Ellie Bougiotis Debbie Dagli Teena De Rose Hina Farooq Maria Katergaris Zoe Nikolaou Shipra Pande (until 30/3/15) Helen Van Der Stam

COMMUNITY CARE WORKERS

Christos Agneskis Panagiotis Georgiou Lita Markou Magdalini Aliferis Mary Gourdine Maria Marmarou Angelos Alogaras Eugenia Gunaridis Odysses Mavroskamnias Andreas Aloneftis Demetra Ioannou Effi e Michalopoulos Hariklia Amanatidou Helen Ioannou Marsha Minas Alexandra Apostolides Irene Ioannou Sofi a Mitsillias Georgios Aravanis Nicky Kalfoglou Fotini Moros Anna Avramopoulos Stamatis Karambelas Panorea Padela Georgia Bakodimas Loula Karefi lakis Anna Panayides Maria Bakopoulos Tina Karlos Christina Panopoulos Maria P. Bakopoulos Charalampia Hara Katritsi Anastasia Pantelidou Vicky Bandelas Chrissoula Katsaros Angelos Papias Irene Blanas Despina Kiriakidis Helen Papageorgiou Afrodite Boukouris Andrea Kleanthous Metaxia Papadopoulos Areti Bourlessas Antonia Kessaridis Voula Papadopoulou Angela Bozovitis Rita Kontopoulou Nikoloas Paraskevis Marianthe Carydias Ioanna Kothroula Harry Peidis Maria Charalambous Helen Kourkoutzelos Georgia Polydorou Stella Chalkias Melba Korras – Osianlis Olga Psyllos Pantelitza Christoforou Konstantina Kouroutsidou Georgia Rafaletos Fay Christidis Alexandra Kromidas Spiros Raptis Dina Dernikos Konstantinos Kyriakidis Ann Rozanitis Andrea Dimitriou Dimitra Kurubilis Despina Sergakis Stella Dimitriadis Elefteria Laoutas Vasilicki Skoupas Elizabeth Efremidis Maria Lazari Valbona Terolli Vicky Emsley Eleni Lazaropoulos Betty Titos Maria Fenner Kaliope Livaditis Mossi Tountzis Joyce Frittolini Cathy Losciavo Katerina Tzanerikou Christalla Gavriel Niki Manoli Paraskevi Tzimopoulos Christina Georgandis Kanella Mantziava Olga Vlahos Rania Georges Dimitrios Mavroudis Barbara Verginis Antigoni Marangos

10 Australian Greek Welfare Society OUR ACTIVE VOLUNTEERS FROM THE SOCIAL SUPPORT PROGRAM AND COMMUNITY VISITORS Malama Afentoulis Victoria Hagiefremidis Dimitra Panagiotou Maroulla Agathangelou Giannoula Hatzivasiliou Dimitra Panagopoulos Despina Alexiadis Dana Illiadis Chrisoula Panagopoulos Theodora Alexiou Marlies-Dorthe Johnson Anastasia Pantelidou Stavros Andrian Nicki Kalfoglou Paraskevi Papadopoulou Nafsika Andrianakis Anna Kalioglou Soultana Papafotiou Irene Andrianakis Sokratis Kaloudis Pinelopi Papoutsis Maria Antonopoulos Kyriaki Kalpouzos Con Paradisis Vasilis Apostolopoulos Con Kapouleas Anna Parellis Vicky Arabatzis Mary Karagiozis Anna Pasakalos Stavros Arapoglou Glykeria Karaiskos Athanasios Patsouris Mary Arapoglou Alexandra Kargiotis Astero Patsouris Poppy Argyros Evangelia Katsani Panagiota Pavlidis Maria Axiotis Dimitris Katsanidis Eleni Pehlivanis Katerina Balasi Vasiliki Katselas Eva Petsetas Evangelia Bimbis Poppy Kefaloukou Evangelia Pilakis Soﬁ a Bitras Dionisios Kiriazis Dionisia Politis Rony Bololias Magdalini Klepkou Georgia Polydorou Sophia Boroboka Eleni Kofteros Toula Prantalos Themis Borobokas Dimitris Kokkinis Athanasios Provataris Toula Bournakas Aspasia Kolokytha Rebecca Provataris Panagiota Chatzis George Kondou Maria Psarakis Ekaterini Chrysostomou Athanasia Kondou Georgia Rafaletos Con Constandineas Soumela Konstantinidis Athina Raftopoulos Anastasia Constantatos Georgia Koulouris Spiridon Raptis Roulla Contopoulos Christalla Kyriakou Elias Rentzis Alice Costopoulos John Kyvetos Voula Rentzis Vassiliki Crilis Meni Laskaridis Georgia Sahinis Irene Dagianda Helen Lazaropoulos Agathi Savva Angela Dalianis Magdalini Limnyo Lemonia Schoina Poppy Dandris Stella Loukas Vicki Simoglou Dora Diakoumakos Sophia Lyras Costantinos Stavraki Androula Dimitriou Litharo Manidis Zaﬁ ro Stavraki Katerina Dimitropoulos Konstantinos Matarakis Vasiliki Stigka Anna Divitaris Antonia Matarakis Ermioni Tasiopoulos Anna Economidis Despina Melapsos Lemonia Tousas Theodore Erevnidis Maria Michalopoulos Irene Triantafyllopoulos Poppy Fokas Anthony Misserlis Litsa Trihas Ekaterini Galanakis Tasia Misserlis Tina Tsakonas Panagiota Gentis Fay Moros Vasilis Tsatoumas Ourania Georges Bessy Mougos Vasilios Tsiakataras Maria Giamoukoglou Stylianos Mylonakis Kostantinos Xenos Eleni Giannopoulos Eftychios Nalpantidis Christalla Yiannakou Vasilis Ginis Maria Nelis Panagiota Zacharias Ekaterini Grigorakis Rita Padela Chrysavgi Zamanis Agni Hadjipantela Eleni Paliogiannis Dimitra Zlotnik

Annual Report 2014 - 2015 11 VALE JACK BISAS

The Board of Directors and staff of Australian Greek Welfare Society (AGWS) are deeply saddened by the passing of Mr Jack Bisas. Mr Bisas served on the AGWS Board from 1976 and was appointed President serving in this position from 1980 to 1988. He was a signiﬁ cant leader during the important developmental years of Australian Greek Welfare Society helping to create a stable and responsive organisation and therefore his contribution to the Greek community was im- measurable. He was justly recognised and was bestowed with an OAM for services to the Greek community in 1985.

After retirement Mr Bisas maintained a keen interest in the progress of AGWS and provided moral encouragement and support for the crucial role played by the agency within the Greek community.

He was a gentle and wise presence and he will be greatly missed by all at AGWS.

VALE CHRIS BELLOS

The Board of Directors and his colleagues at Australian Greek Welfare Society (AGWS) are deeply saddened by the untimely passing of Chris Bellos. Chris was a long-serving staff member at AGWS since 1993, having contributed to the implementation and running of centre-based care for elders in our community.

In his capacity as AGWS PAG Supervisor, in a number of regions in Melbourne, Chris gave himself fully and effectively to the task of compassionate care for elders and younger people with disabilities for over two decades. In so doing, he made an extremely positive contribution to vulnerable individuals and their families.

We register a debt of gratitude to Chris for his valued contribution to the work of AGWS and offer our condolences to all his family once again.

12 Australian Greek Welfare Society Annual Report 2014 - 2015 13 RESPONDING TO THE NEEDS OF OUR ELDERLY

The AGWS Aged and Co-ordi- These key AGWS programs undertake various handcraft nated Care Unit provides diverse include the Planned Activity projects. This year our talented and culturally responsive services Groups, The Social Support Pro- participants made a beautiful to elderly, younger people with gram and the Community Visitors hand crocheted blanket, hand- disabilities and their carers. Scheme operated throughout made dolls and picture frames Melbourne. made out of papier mache. To This is primarily through direct commemorate special religious service delivery, strength & health PLANNED ACTIVITY GROUPS days our participants also make based programs and activities & bake “koulourakia” and other that have a positive impact on The Planned Activity Groups play Greek delicacies. emotional and physical wellbe- an important part in maintaining ing. the wellbeing of isolated eld- Other activities that took place erly. The groups provide a space across our centres in Brunswick, Our aim is to support clients to where people can re-engage Clayton, Balwyn & Sunshine maintain their independence in with the community and build new throughout the year that focused their own home for as long as friendships. on health & wellbeing included: possible, encouraging an ageing in place philosophy. Through Culture and language drive the • Music and Dancing Activities these programs we encourage types of activities undertaken at with Musician Christos Ioan- elderly and their carers to under- the centre. There is always a time nidis take services that foster active for exchanging news; reading the • Palliative Care Information engagement and participation in Greek and English papers always Session -Tanya Samartza – their local community. sparks ﬁ ery debate on world Community Services Unit politics, the Greek economy and • Lunch at the Cypriot Club Collectively, the unit delivered current affairs. • Mother’s Day outing to Eliza- 149,519 hours of service to over beth Lodge 1085 Greek speaking elderly, At midday we break for a won- • Visit to the local Greek younger people with disabilities derful Greek or Mediterranean Church in Sunshine- and their carers. inspired meal. After lunch the • Excursion to the Church participants get creative and Panayia Soumela AGWS delivers services that focus on meeting the emotional and social needs of the individual. Sustained community connections are pivotal in supporting people maintain good mental and physical health & wellbeing. This early intervention is crucial in ensuring elderly and their carers do not fall through the “gaps”, particularly once their illness or disability makes them withdraw completely from family and friends. For some of our isolated participants, a service from AGWS is the only time they have the opportunity to speak and interact with someone all week.

14 Australian Greek Welfare Society • Numerous walks to local SOCIALISATION PROGRAMS The volunteer also provides peace Sydney Road Coffee shops of mind for extended members of for afternoon or morning tea Social Support Program the client’s family. Weekly moni- • Shopping activities at Barkly toring by the volunteer ensures Square Shopping Centre – The Social Support volunteer visi- that any health issues or other • Christmas party –Normanby tation programs provide optimum concerns are reported and ad- House – All Centres support for people who may dressed immediately, this is par- • Valentine’s Day Celebration suffer physical or psychological ticularly important in preventing with guest musician- Christos barriers in accessing community premature entry into the hospital Ioannidis supports. Our wonderful volun- service system. • Client’s Rights and Entitle- teers bring the community into the ments Information Session person’s home. This year 60 volunteers provided • HACC Services Information 7945 hours of service to 80 iso- Session Our volunteers provide emotional lated elderly across the four met- • Family Violence Information and social support and an oppor- ropolitan regions of Melbourne. Session tunity for two people with shared interest to meet regularly. These The PAG program delivered a visits reduce isolation and ensure staggering 59,600 hours of centre the client remains a valued mem- based social support in the last ber of the community. ﬁ nancial year.

Annual Report 2014 - 2015 15 Community Visitors Scheme PROGRAMS FOR CARERS ers the opportunity to use their weekly respite hours to attend to The Community Visitors Scheme The Carer Respite programs their own health needs or under- is vital in maintaining community provide both In-Home & Centre take tasks such as shopping and connections for elderly who have Based respite services. The Pro- banking. permanently moved to residential grams are funded by the Depart- care. Where possible, we match ment of Human & Health Services Others choose to use this time to the resident with the volunteer (Victoria) and Department of go to church on Sunday to meet who may have visited them in Health (Commonwealth). their spiritual and social needs. their own home. This small break gives carers some In this ﬁ nancial year over 38,688 relief and strength to continue to Matching a person with a volun- hours of respite was provided to maintain their caring responsibili- teer as soon as possible provides 197 carers. ties for as long as possible. The not only emotional and social program also links carers to other support for the resident, but also The respite programs are a ﬂ ex- support services, such as residen- peace of mind for family members ible response service, tailored tial respite and carer counselling who for various reasons are not to the individual needs of each services. able to maintain weekly visits to carer. It allows our ageing car- the aged care facility to visit their loved one. Priority of access to the program is given to Greek speaking elderly who live in mainstream aged care facilities. These elderly experience a greater impact of isolation because of language barriers and lack of culturally appropriate care and activities. Over 3000 hours of service was provided to 102 residents in mainstream aged care facilities across Melbourne.

16 Australian Greek Welfare Society Socialisation Programs

The Employed Carers program is • Provision of short-term, tion about home care packages a vital service for carers who work episodic support to clients (HCP), both low level and high or study. The programs offer short at various stages of care, as care level, and information about and extended hours of respite on needed; residential respite and permanent a weekly basis. The program is • Improved access and use of entry into aged care. fl exible and is tailored to suit the services through confi dence needs of individual carers. Car- building and empowerment Given the range and breadth of ers have the option of having a of clients and carers; client needs the AGWS A & S of- few hours per week or extended • Collaborative work with fi cers liaised with various service centre based respite so their loved service providers to facilitate providers such as local councils, one is engaged in culturally ap- access to support services for ACAS, Community Health Cen- propriate socialisation programs. the elderly and their carers’. tres, health professionals, respite • services and many other organi- Access & Support Program More specifi cally, clients were sations in an effort to meet the assisted to access services such myriad of needs that clients and The objective of the Home and as shopping assistance, personal carers presented. Community Care (HACC) Access care, home care, meal delivery, and Support (A&S) program is to community transport to social ac- The A&S program is funded to improve access to HACC and oth- tivities, home maintenance, carer deliver 30 hours per week and in er related services for people who respite, disability aids and equip- the last fi nancial year, 392 clients experience diffi culty in accessing ment, personal alarms, continence were assisted to access HACC services due to their diversity. aids, amongst others. services representing a total of 1113 hours of service provision. Cultural and language barriers, Clients with more complex health Clients were primarily from the complex health needs of elderly, needs required a greater range Northern region, specifi cally from limited knowledge of services and of support services to meet their the Moreland, Darebin, Hume, associated diffi culty in accessing individual care needs. Increas- Whittlesea, Banyule local govern- services are some of the chal- ingly clients requested informa- ment areas. Most referrals were lenges faced by Greek elderly and carers.

The AGWS A&S ofﬁ cers assisted Greek speaking elderly and their carers’ in the northern and western regions of Melbourne to access services and improve their capacity to live independently in their home and local community.

The AGWS A&S program objec- tives were achieved through the following: • Consultation and information provision on the range of HACC and other services available to elderly and carers;

Annual Report 2014 - 2015 17 received directly from elderly and pital Allied Health and Transition AGWS has 57 service agree- carers. Other referrals came from Care meetings on an intermittent ments with various providers, ACAS, councils, respite services, basis as required. including: community health centres, hospitals and health professionals. Brokered Services Program • hospitals, • community health centres, External referrals were made to The Brokered Services Program • local governments, the above and other special- has delivered 30,197 hours of • aged care providers, ist services such as Alzheimer’s service to 408 Greek speaking • individual ISP clients and Australia, Personal Alarm Victoria, elderly who have a care package • Private clients. National Continence Helpline, the with mainstream providers. Royal District Nursing Service. One of the most important parts In addition to assisting clients Our Community Care Workers of the service agreement with achieve better aged care and have been providing valuable these providers is maintaining a health outcomes the A & S role supports in the home including: quality service and ensuring serv- provided cultural brieﬁ ngs to personal care, home care, respite ice agreements are renewed on generic service providers, such and other services as requested a yearly basis. AGWS undertakes as hospitals, to improve cultural by the provider. yearly quality reviews with each care practice in respect to Greek of these providers to maintain its speaking clients. Community education and media work activities also contributed to increased community awareness of aged care services and encouraged access to these. Attend- ance at relevant committees and networks ensured the interests of the client group were advocated and workers remained informed of developments in the aged care sector. Networks included the North West Metropolitan Region Access & Support Network, the Moreland Aged Network, ECCV Access & Support meetings, and contribu- tions to the Royal Melbourne Hos-

18 Australian Greek Welfare Society contracts and status as an ap- The real challenge for our CDC daily basis to ensure clients are proved provider of aged care. clients is when navigating the provided with services that are mainstream service system, not only culturally appropriate Home Care Packages Program minimal or no English language but meet quality and legislative skills poses a great barrier for compliance. The Home Care Packages pro- people accessing services. When gram (HCP) is operating on a requested, our Team Leaders AGWS engages a substantial CDC basis. All previous CACP can provide support to our CDC workforce of 106 paid staff and clients and subsequent new clients to access these external 130 active volunteers in this area participants are managing their services. of work. Heartfelt thanks and packages under a Consumer In the last year the HCP program congratulations is extended to all Directed Care model. Clients provided over 10,237 hours of our volunteers, community care now manage their own packages, services to 44 participants. workers, supervisors, assessment directing their support worker on & program offi cers, senior team how and when services will be Quality and Compliance leaders, team leaders, co-ordi- organised. nators and senior co-ordinators The Unit underwent the Common- for their ongoing commitment and Consumer directed care is prac- wealth Quality Review in July this fantastic work leading up to and ticed every day at AGWS, service year. The Quality Review looked beyond the quality review. and information access is easy for at the systems the organisation our Greek speaking clients. For has implemented across key ar- example, the client can call the eas of operation. Including: offi ce, speak to the receptionist in Greek and can ask to be directed • Corporate Governance, to the relevant person, be it the • Regulatory Compliance, case manager or the rosterer to • Management, change a home care shift. • Service Access, • Care Planning & Develop- If the client has a question about ment, their budget, they can talk to • Community Engagement and someone from the fi nance unit, • Continuous Improvement. ask questions in Greek and can make immediate decisions about We are proud to report that the their package and budget needs organisation met all 18 outcomes - they do not have to rely on their across all the 3 Home Care adult children or friends to make Standards. This excellent result this call on their behalf. is testament to the hard work all staff & volunteers undertake on a

Annual Report 2014 - 2015 19 FAMILY & COMMUNITY SERVICES

Generalist Casework Services services to address payment and Health Services, local Mental entitlement enquiries and 12.5 % Health Services and Greek AGWS via the Family and Com- of clients referred to housing Speaking Psychologists/ munity Services Unit provided services. Counsellors. a wide range of services to the • Carer’s issues with 109 carers community. These services vary A considerable amount of these making contact with case- in nature and aim to address the clients were referred to HAAG/ work. needs of the Greek community Home at Last with timely and suc- • Financial assistance with 173 regardless of age, gender and cessful outcomes for many clients. clients presenting. Assistance socio economic background. Nearly 15% of clients were re- and advocacy to deal with ferred to community legal centres general fair trading issues The AGWS generalist casework and legal aid services. The Greek and resolving billing dis- service is the fi rst point of contact Speaking Legal Aid Helpline has putes and complaints against for many clients and is an integral played an integral part in clients energy, water and telecom- service, helping to improve the gaining free and accurate legal munications providers. Also wellbeing and quality of life of information. assisted disadvantaged individuals and families. clients to access government The presenting issues to casework benefi ts such as utility relief Generalist casework services services include the following: grant scheme, to set payment include the following: plans and receive discounts • Mental health issues with 93 where entitled. • Information and referral clients presenting for as- • Information on Aged Care • Short term Counselling and sistance. These clients were Services with 106 clients support linked into a variety of ac- enquiring about supports • Crisis Intervention cessible services to address available to the elderly and • Emergency Relief issues. The AGWS Counsel- how to access these. • Practical assistance ling Service, Local Community • Domestic Violence with 66 • Advocacy • Secondary Consultation • 60% of clients were aged over 61 years whilst 28% were age In the last year a total of 1981 cli- between 41 to 60 years and 12% were aged under 40 years. ent contacts were made. • 54% of clients were female and 46% male. Specifi cally AGWS statistical data shows the following: • 61.5% of client contacts were made via telephone. This is An integral part of casework serv- indicative of mobility issues, access to transport and health ices was the advocacy with 57% issues of client group; of client contacts requiring advocacy support due to considerable • 36% of client contacts were face to face, via office barriers, such as language, poor appointments, drop in and home visits and 2.5% contact by literacy levels, disability, disem- email with younger clients and the children of elderly parents; powerment, isolation and mental health. • Nearly 15% of clients presented with financial hardship issues AGWS developed strong networks and referral pathways with • 72% of clients were self- referrals indicative of the AGWS’s many aged care, health and wel- reach into the community; fare organizations to support the needs of the community, with 13% • 47% of clients were new clients using our service for first time of clients referred to Centrelink Multilingual/ Overseas pension and 53% were repeat clients.

20 Australian Greek Welfare Society reports presented to case- tion with short term solution based , assistance to understand work services this year. 26 counselling follow- up. education pathways and of these incidents were Elder engage in education, train- Abuse. These reports tradi- Newly Arrived Greek Migrants ing and career development tionally were considered as options, delivery of seminars/ an ‘ insulated secret ‘ within AGWS provided intensive support workshops by AGWS to job the families of the Greek to 142 clients who presented with seekers to assist them to be- Community; Continuous settlement and migration issues. come ‘job ready’ Community education, media New arrivals have received sup- • Emotional and practical sup- information and casework port through individual casework, port to deal with the stress offi cers raising awareness information and referral, crisis in- of resettlement and cultural to clients have contributed tervention, counselling, advocacy adjustment; greatly to this number of re- and migration and legal advice • Housing: Referral and liaison ports thus playing a vital role services helping them to orient with Housing services, provi- in breaking the Silence in the and adjust themselves in their new sion of information on Aus- Circle of Domestic Violence. community. tralian tenancy requirements, tenant rights and responsi- Further training of casework staff The assistance provided by bilities and support services has been necessary to deal with casework services included the available, how to interact the increased complexity of cli- following: with real estate agents, assist- ent issues presented particularly ance with form fi lling in relation to family breakdown, • Information and referral to • Health and Personal wellbe- substance abuse and domes- services by improving mi- ing: guidance to understand tic violence and homelessness. grants understanding of and access the health system: Training in Emotional First Aid and service system and access to Medicare, the Pharmaceuti- Counselling Skills has provided relevant supports; cal Benefi ts Scheme, the opportunity of a “bridging serv- • Assistance in the process of difference between GP and ice” that offered short term forms obtaining skills recognition specialists, the emergency of CBT solution focused counsel- by supporting clients through and ambulance services, ling and a referral pathway into process of applying for mental health and counselling Family and Relationship Service. overseas qualifi cation assess- services, fees and rebates ment/ recognition; • Financial support: Material This more intensive work included • Education/employment: and monetary emergency client support with application for Information and referral relief through AGWS E.R. intervention orders, reports of do- to English classes, tertiary and other organisations (e.g. mestic violence to police, referrals studies, vocational training, Salvation Army, St Vincent de to drug rehabilitation in conjunc- apprenticeships/traineeships Paul), information and assist-

Annual Report 2014 - 2015 21 ance with claiming entitle- Presenting issues centred on: Family and Relationships Service ments/benefi ts, referral to fi nancial advisors etc • Wills The Family and Relationship Serv- • Migration: referral to AGWS • Family Law ice (FaRS) provided family coun- Migration Agent Service, • Children access by parents/ selling and community support registered Migration Agents, grandparents following sepa- programs responding to the needs information about the Of- ration. of vulnerable families and chil- fi ce of the Migration Agents • Property, dren. Funding is provided by the Registration Authority, assist- • Unfair Dismissals, The Department Social Services, ing to access the immigration • Financial abuse, under extended new arrange- department’s website. • Compensation/ Damages ments to AGWS to deliver the and intervention orders FaRS service up to June 2019. AGWS was recently funded by the Andrews Government of Vic- The AGWS FaRS counselling pro- toria to work with people newly Greek Migration Information & gram is delivered by a bilingual arrived from Greece as a result of Referral Service family counsellor who provides the Greek economic crisis. AGWS counselling support to individuals, will receive funding spread over AGWS developed this program couples or family combinations four years to meet the needs of to respond to the needs of people who experience diffi culties in their the newly arrived community to newly arrived to Australia from family relationships. This service is aid in their speedy settlement and Greece. We remain grateful to provided in the Greek and English become fully engaged and pro- the professional group of Migra- language to fi rst and second gen- ductive members of the Australian tion advisors who give their time eration Greek clients and clients community. This program will be voluntarily providing timely and from different ethnic backgrounds. implemented as of November much needed advice to 49 indi- 2015 forming close connections viduals over the last year. The counselling service is pro- with the Greek Orthodox Com- vided 3 days per week from munity of Melbourne and Victoria This program, together with the Brunswick and Oakleigh. In the and other relevant community generalist casework service and last fi nancial year 98 new cases agencies. community education has been of counselling were registered central in AGWS’s response to the providing services to 156 clients of Greek Legal Information & Refer- new members of our community. which 142 were new clients to the ral Service In addition over the last couple of service. years, AGWS has employed over This program is now well-known 60 people, primarily in the aged The most prevalent issues pre- in the Australian Greek community care and children services pro- sented included marital confl ict, and continues to be fully utilised. grams. We look forward to de- separation and parenting con- We take the opportunity to thank livering more targeted responses cerns from parents who have all the volunteer lawyers for their with the new funding provided by adult children affected by gam- time and expertise in anchoring the State Government commenc- bling, drug-related or mental this much needed free service. ing in November 2015. health problems.

22 Australian Greek Welfare Society Adult children living at home or of psychological distress due to cultural backgrounds. This work returning to the family home is family breakdown. included the following initiatives: a common trend today due to a number of factors including high There have also been several • Delivery of 4 Family of cost of living and family break- referrals from women with young Origin presentations at the down. children who have been victims Relatewell pre-marital day of domestic violence and require courses held for couples This trend is common in the Greek emotional and parenting support planning to be married. The community, with several contacts as they go through the processes presentations addressed how by elderly parents who are fi nan- of separation and dealing with Family of Origin and culture cially and emotionally abused by the legal and court systems. can play a signifi cant role in adult drug-affected sons. their relationship and increase AGWS’s collaboration with Re- the couples’ awareness and Grandparents continued to seek latewell has been further strength- teach them skills that can support with managing problem- ened through work with couples in prevent confl ict and relation- atic family situations. A signifi cant mixed cultural relationships. ship breakdown. A total of 50 number presented as stressed and The prevention and early inter- participants were involved in felt alienated due to loss of convention activities undertaken this the presentation. tact with their grandchildren. Oth- year have focused on provid- • Facilitation of 2 workshops ers expressed concern for grand- ing relationship education and for couples in cross cultural children who exhibited symptoms support to couples from mixed relationships with total of

Annual Report 2014 - 2015 23 8 participants. Workshops AGWS via the FaRS service Counselling Service were open to broader com- provided skill development • Increased social networking munity and interested couples training and community educa- and community support for from the pre-marital courses. tion focusing on prevention and Greek individuals and fami- • Consultations with individual early intervention. Community lies couples in cross cultural rela- en¬gagement is integral part of • Increased access to Greek tionships the FaRS service and an effec- language information tive way of reaching families and As well as general parenting sup- improving their access to support The Greek ethnic media provided port which is provided through the services. Community engage- many opportunities to deliver counselling service, the AGWS ment was achieved via media educational information on a counsellor provided speciﬁ c con- campaigns, group work activities range of topics including family sultations with Alpha Children’s and educational activities at com- relationships, domestic violence Service parents about their child’s munity groups. and elder abuse, mental health development or behaviour. This and impact on family relation- year four parents accessed this Some of the outcomes for partici- ships, carer stress, and grandpar- service which is provided upon pants included the following: ents’ access to grandchildren after request and forms part of an divorce, amongst other topics. integrative service response to the • Improved capacity to make developmental and other support informed decisions about This strategy generated commu- needs of children and their fami- their needs nity interest, awareness and en- lies attending the Alpha child care • Increased participation of couraged discussion within groups centre. the Greek community in local and families. Media activities also recreational, educational and ensured the diverse sub groups This year there were 4 parenting family and children support within the Greek community, workshops organized in the City activities including regional, rural, remote, of Yarra with topics presented: • Improved general health and newly arrived were accessed. A Preparing for kinder; managing wellbeing of individuals and total of 32 radio presentations aggressive and anxious behav- families and 10 articles were written. iours and setting up good routines • Increased awareness of issues and habits. Parents’ feedback impacting relationships and A number of skills training courses, through survey evaluations indi- knowledge of local family workshops, and support group cated parents acquired new skills support services including activities were held throughout and knowledge which will im- mediation the year. The bilingual educators prove their parenting abilities. • Improved access to AGWS delivered culturally appropriate pro-

24 Australian Greek Welfare Society AGWS COMMUNITY PROJECTS City of Monash Community Grant: Building Connections: Improving Greek Community’s Health, Wellbeing and Commu- nity Participation

This year AGWS delivered on the ﬁ nal year of the Making Life Count: Greek Living Healthier Project which was focused on delivering information and education services to the ageing Greek population and the newly arrived Greek migrants in the municipality.

The aims of the project were to reach out to the elderly and the newly arrived Greek migrants grams which included development • Collaboration with the Eth- and empower them to be part, and distribution of Greek language nic Communities Council learn about and integrate with resources. Some of the outcomes for Victoria and Senior’s Rights the Council and the Local service the education and training programs Victoria for the delivery of 8 providers. A total number of 22 were as follows: workshops addressing elder activities were successfully or- abuse. ganized reaching a total of 650 • Co facilitation 5 workshops people. with Carers Victoria to 85 AGWS was actively involved in participants the sector and participated in Through an enriched and targeted • Four week skills training ses- various networks to develop and project plan the following activi- sion in Oakleigh maintain connections and devel- ties were delivered: • Three workshops in Brunswick op collaborations in addressing issues impacting families. These • Open line of communication, The service delivered cultural included the following: with fi ve Greek seniors clubs training sessions to 29 health and group to provide infor- professionals from the St Vincent’s • Inner south multicultural issues mation and link the members hospital’s Transcultural Mental network with Council and Local serv- Health Network and Mental • Northern Family Violence ice providers. Health Illness Fellowship to sup- Network • Identifi cation of local needs port staff in their work with Greek • Hume Moreland Group Work and the delivery of communi- families affected by mental health Network ty education, health seminars, through the provision of culturally • FRSA Senior Executive Forum activities and cross-cultural relevant care. and Conference AGWS is consulted by mainstream service providers in relation to the issues affecting Greek families and how to best engage and respond to cultural needs of individual families. Some of the major partnership activities undertaken: • Collaboration with Carers Victoria for co-facilitating 5 workshops for Greek families re stress management, confl ict resolution, loss and grief, communication, sleep and relaxation, dealing with emotions and carers’ burnout, food and mood, wellbeing, relaxation and caring for oneself.

Annual Report 2014 - 2015 25 training to nine (9) Greek issues. Referrals were made to Participation was funded for three Seniors Clubs, community community legal and migration years to deliver education and groups, school community, services, Council HACC services, support services to the aged and support groups and day cen- ACAS, Greek speaking health the newly arrived Greek migrants, tres. This included the devel- professionals, emergency relief which will include developing and opment and the distribution services, Centrelink and mental strengthening partnerships with of Greek language ﬂ yers and health services, amongst others. local service providers. resources. • Education and support pro- There was growing concern by Health West Partner Project: grams to Greek new migrants community leaders about the Reducing Gambling Frequency through Information ses- future of the Greek elderly and with CALD communities sions, distribution of Greek women’s groups with many language resources, practi- expressing their concerns about The aim of the project is to raise cal support and advocacy, the sustainability of Greek seniors awareness in six culturally and referrals to Council and local clubs. linguistically diverse (CALD) com- services, direct and sourced munities and groups regarding the provision of emergency relief. The project continued its educa- cost of gambling losses on Elec- • Active participation at the tion and training of Greek com- tronic Gaming Machines (EGMs) Council’s and Local service munity leaders improving their within their communities. provider’s events, celebra- capacity to respond to the needs tions, festivals and network of their membership. The Greek community was identi- meetings. Collaboration and ﬁ ed as one of the priority groups strengthening of partner- AGWS was successfully funded for the project, with AGWS work- ships with the staff of City of under the City of Monash Com- ing closely with HealthWest and Monash across the different munity Grant to continue to other project partners from CALD programs. deliver services to the Greek com- communities to deliver commu- munity in the region. nity education, information and The AGWS project worker assist- resources to Greek seniors groups ed a further 136 individuals who The Building Connections: Improv- in the northwest region of presented with a range of aged ing Greek Community’s Health, Melbourne. care, health and family related Wellbeing and Community

26 Australian Greek Welfare Society The AGWS project worker was The bilingual educators delivered share their personal stories and trained as a bilingual community the “8 Things You Need to Know how the illness impact the person educator to deliver gambling about Dementia” information diagnosed and the carers. messages helping to increase sessions in the Greek language to understanding of gambling as a 4 Greek groups to a total of 364 public health issue and to raise older people in attendance. awareness within senior groups that there are alternative activities Some of the key questions raised to gambling excursion. by participants were about prevention and minimization of risk, The project’s achievements in- impact of diet and exercise and cluded: whether hereditary factors indi- cate prevalence in the family. • Reaching community leaders, seniors group presidents to The education sessions provided act as dissemination of key the opportunity for individuals to messages. • Increased knowledge and awareness by the group members of the harm caused by gambling to the communities and to individuals. • Increased motivation, innova- tion for and excursion planning skills among community leaders.

Train the Trainer: Dementia Education Training AGWS participated in the ‘Train the Trainer Dementia Education Course provided by Alzheimer’s Victoria resulting in two AGWS bilingual workers accredited as bilingual educators.

Annual Report 2014 - 2015 27 EDUCATION, TRAINING AND WORKFORCE DEVELOPMENT

Computer Classes terminology. All this learning is un- the home and residential care derpinned by cyber safety theory environments. All volunteers must The computer classes continue and application. Sixty students also attend training/workshops to be a perennial favourite. The attended class and collectively on a quarterly basis to ensure classes have attracted partici- undertook 960 hours of lessons. they maintain up to date training pants from all regions of Mel- on all the Home Care Standards bourne, including Noble Park, Volunteer Workforce Development and other internal organisational Hughesdale, Thomastown, Sun- policy. shine, Keilor and Templestowe. For more than 25 years now our Classes are for beginners who volunteer workforce has main- This year the workshops were have little or no experience with tained its core purpose is linking organised on the Northern-West computers. isolated elderly with the Greek and Southern - Eastern metropoli- and wider community. tan regions of Melbourne. The classes are wholly subsidised by AGWS. Students learn: This year a total of 138 active vol- The training workshops are pre- unteers provided emotional and pared and delivered by the Senior • how to set up their own email social support to elderly in their Coordinator Volunteer Workforce account, home or in residential care. Development. • ”surf” the net, • to access health literacy Fourteen of these volunteers Specialist speakers or other information e.g. better health supported our PAG program in service providers are engaged channel or local council meeting the needs of individuals to provide training on a range of services. in a group setting. The volunteers social and health issues affecting • how to use Skype so they at PAG are vital, they support clients, and more generally, the are able to connect to family clients who may require one on community as a whole. members locally & overseas. one support and attention in order • to fully participate meaningfully in This year the volunteers training The information is presented in activities. contained the following topics: both English and Greek and allows the student to understand the New volunteers are inducted into • AGWS Policy and Proce- course content as well as famil- their role and receive training to dures, iarise themselves with computer undertake volunteer work in both • The role of a volunteer

28 Australian Greek Welfare Society • Client Duty of Care, speak about his experience as an workers are bilingual with • Privacy and confi dentiality, AGWS volunteer. fl uency in English and Greek lan- • Emergency procedures guage. Some of our workers also • OH&S issues for client & Part of the Volunteer Speech at speak a third language including volunteer, the National Volunteer Week Polish and Italian. • Risk management, 2015 Event: Volunteer: Vasilis • Code of Conduct Apostolopoulos Through the Workforce Develop- • Active Services Model, ment Program, AGWS offers em- • Equal opportunity, “The change in my persona was ployment opportunities for many • Clients rights and responsi- so apparent from the beginning of people to work in an area where bilities, my volunteering, that my daughter they feel valued by giving some- • Client advocacy, asked me: thing back to the community. • incident reporting, • no response to a scheduled “Dad what has changed in your AGWS has supported its work- visit policy & after hours life that has made you so happy ers to use community work as the emergency procedure and cheerful?” foundation for further learning • Accepting Diversity, She couldn’t imagine, how volun- and work experience. • Positive Communication and teering could have such a benefi - listening skills, cial impact on me. Many of our community care • Palliative care issues, workers have had the opportunity • elder abuse issues, This is what volunteering does; it to fi nd further ongoing employ- • Complaints and compliments gives you the opportunity to share ment and a number of workers & Aged Care complaints with your fellow man the humanity have moved to other areas within scheme, and the solidarity to develop love the organisation, such as working • Activities with clients at Home within you. at the Planned Activity Groups or & at the ACF, head offi ce. • Visiting people with demen- In the years of my retirement, I tia, continue to offer my assistance, to Policy Training and the reinforce- • Health & Wellbeing, learn new things and to network. I ment of the Home Care Standards • Tai- chi exercises am given the chance to remain an to our community care workers is active member of the community. vital to maintain best practice. Every year AGWS undertakes My work, our work as volunteers, two functions a year (The Annual is recognised and celebrated, like Training delivered on an annual Volunteer Christmas event and the it is here today” basis includes but is not limited to: National Volunteer Week com- memoration) to mark the good Workforce Development Program • Manual Handling work our volunteers provide to the • Dementia Care community. Australian Greek Welfare Society • Mental Health has a pool of 91 Community Care • Vehicle 10 point Safety Policy At this year’s Annual Volunteer Workers (CCW) and Planned Ac- • Clients with Challenging or Week event we had the pleasure tivity Group Staff (PAG) to service Violent Behaviour of inviting Vasilis Apostolopoulos and support its PAG Program, • A planned response for when who visits clients both in the home Respite Program, Home Support clients do not respond to and in aged care facilities to and Brokerage Programs. All the schedule visit Policy

Annual Report 2014 - 2015 29 • Privacy & Confi dentiality to the many health challenges recreational, educational and Policy that affect the ageing Australian- support activities; • Manual Handling Policy Greek community. The project • Improved general health and • Use of own vehicles to trans- was successfully implemented ex- wellbeing of older people port clients Policy-Community ceeding the set targets for activi- and their carers/families; Care Workers ties and client participation. • Increased awareness of local • Occupational Health & Council, health and aged Safety Policy Some of the outcomes of the care services; • Complaints Handling Process project included: • Increased social networking • Incident Reporting and community supports for • Advocacy • Improved capacity for elderly Greek residents in mainstream to make informed decisions aged care facilities; Upskilling staff is an important about health and aged care • Increased access to Greek part of the organisational continu- needs. language health and aged ous improvement plan. This year • Increased participation of the care information. 27 Community Care Workers Greek community in lo¬cal undertook the dual certifi cate of Certifi cate IV on Aged Care & Cert IV in Disability. The training is competency based and certifi cates are nationally recognised.

Healthy Ageing for Australian Greeks Project

The Healthy Ageing for Australian Greeks Project was funded by the Department of Social Services to promote healthy active ageing, enhance health literacy, provide information and support to carers to maintain their caring role and provide an effective response

30 Australian Greek Welfare Society AGWS through this project pro- views, 9 articles and 18 me- increase socialization, reduce iso- vided information and referral, dia releases in Greek media. lation and provide companionship community education across met- in a culturally and linguistically ropolitan Melbourne and regional Cross cultural training assisted appropriate manner. Victoria, training and support to professionals to deliver improved community leaders and cultural culturally responsive care to The community education forums competency training to aged care Greek residents and their families. provided opportunities for older and health service providers. Greek people to receive informa- Professionals gained an under- tion and increase access to local During the 2014 - 2015 ﬁ nancial standing of barriers to communi- aged care and health services. year the following activities were cation, developed awareness of undertaken: the importance of cultural, lin- The media engagements were guistic and spiritual differences of critical in reaching isolated Greek • 5 cross cultural training ses- residents and impacts on practice, elderly particularly many who sions in aged care residential gained greater understanding of experience mobility and complex facilities, aged care services, the emotions and fears experi- health issues and have limited local council and health enced by Greek carers when con- capacity to access information. providers to 125 professionals sidering residential care for the supporting them in the provi- family member, and the impor- AGWS broadcasted weekly radio sion of culturally appropriate tance of the provision of cultural program on 3XY Radio Hellas, pro- care; care within residential setting. viding an opportunity to connect • 5 Cultural activities in aged and engage with the Greek com- care residential facilities to Cultural activities actively en- munity through educational and increase community connect- gaged residents, staff and carers informative programs addressing edness for 600 residents, staff through food, music, dance and aged care, health and welfare and carers/families; cultural presentations. Many par- issues and generate community • 8 Carers workshops in col- ticipated in the Greek dancing led interest through talk back sessions laboration with Carers Vic- by ‘Anemones’ Greek women’s with experienced staff and spe- toria, ECCV, Seniors Rights dancing group. cialist guest speakers. and Palliative Care Victoria attended by 29 carers; The activities also linked isolated AGWS formed partnerships • 18 Community education Greek residents with the Commu- with a number of aged care and forums reaching 1180 older nity Visitors Program and helped health organizations to undertake Greek people; residents establish and maintain joint projects aimed at improving • 34 radio programs, 25 inter- links with the wider community, the health and wellbeing of Greek

Annual Report 2014 - 2015 31 carers. Each project developed These activities provided carer Some of the carers’ comments in strong links with the community speciﬁ c information to Greek regards to carers palliative care and enhanced the provision of carers and generated a greater experience: culturally responsive services to awareness and understanding of address pertinent issues affecting the roles of carers as partners in One carer spoke about her hus- the ageing Greek carers and their care while simultaneously ad- band’s reluctance to engage pal- families. dressed existing ‘stigmas’ that liative care or other services when Some of the major partnership inhibit aged care service ac- he became unwell: activities undertaken in the last cess and use. The activities also year include: provided carers with some respite “He didn’t want other nurses take from their caring role and reduced care of him…he wanted me…it’s a • Carers Victoria, co-facil- social isolation by building networks. cultural thing…my father was the same” itation of 4 workshops for Greek carers in the northern and southern region on issues relating to stress management, relaxation, dealing with emotions, carers’ burnout and wellbeing. • Ethnic Communities Council Victoria and Senior’s Rights Victoria - delivery of 4 workshops for Greek carers cross- regionally on elder abuse. • Palliative Care Victoria, Melbourne City Mission and Ethnic Communities Coun- cil Victoria – participation in a 6-week palliative care reference group for Greek carers in the northern region for the development of Greek resources and the provision of education.

32 Australian Greek Welfare Society A carer spoke of the care that In 2014-15 fi nancial year 41 new The Oakleigh Greek Cardiac Pro- she felt proud and privileged to clients successfully complete the gram completed its seventh year have been able to provide to her 6 week cycle of cardiac rehabili- of operation providing rehabilita- mother before she died: tation with the Royal Melbourne tive support and education to 65 Hospital the main referral source clients with forty four participants “Palliative care was in my home, into the program. successfully completing the 6 I was the palliative care nurse… week cardiac rehabilitation cycle. She [my mother] said no one can The program continues to involve The Monash hospital continues to take care of me like my daughter” 12 long term participants in the be the primary referral source into role of peer support leaders who the program and regularly con- The carer eloquently described actively support new clients dis- tributes to the education program. what a privilege it is to be with a charged from hospital to integrate loved one during their illness and into the program. AGWS would Other characteristics of the Oak- in their fi nal moments: like to acknowledge the ongo- leigh groups include the following support of cardiac nurse Kath ing: “I experienced the death of my Kelly for her ongoing resourcing mother, it was the most beautiful of the Greek Cardiac Program. • 61.5% of program par- experience I had in my life…she ticipants were male (40) and knew what was happening…she During 2014-15 the participants 38.46% were female (25) had accepted her fate.” presented considerable improve- • 90% were residents of City of ments in terms of measurable Monash, with the remainder Greek Cardiac Programs outcomes. More specifi cally, 12 residents of Kingston, Glen clients agreed with the Coordi- Eira, Knox, Stonnington and The AGWS Greek Cardiac Pro- nator to set improvement goals Peninsula; grams in Brunswick and Oakleigh, with waist line measurement and • 98% of clients receive Cen- continues to be the only cultur- weight being the primary measur- trelink Age or Disability pen- ally specifi c cardiac programs in able elements. sion as main source of income Australia. The Brunswick Cardiac whereas the 2% comprised Program entered its 11th year of All participants presented im- of self-funded retirees and operation this year and contin- provements over a 3 month pe- people who still worked on a ues to have a strong membership riod. More specifi cally on aver- part- time basis. base and high participation rate age each participant lost 3.2 cm with an average of 18 members from the waistline and 2.8 kilos in The program aims to reduce the per session. weight. functional and psychological

Annual Report 2014 - 2015 33 disorders of heart disease, reduce project met the education and In total, AGWS facilitated 34 the risk of future cardiac episodes support needs of people with group meetings providing support and improve the physical health chronic illness and their families/ to members, education and skills and psychosocial situation of the carers, built the capacity of the development training to peer- clients through prevention and client group to better manage leaders improving individual’s educational activities. Partici- their health through culturally and capacity to make informed deci- pant feedback strongly support linguistic appropriate supports, sions about their chronic health the benefi ts of this program with increased accessibility to peer condition. members reporting the psycho- support, and strengthened links to logical empowerment gained, the health system. Some other key achievements of improved understanding of heart the project included: disease and better management The funding provided AGWS with to improve overall wellbeing. the opportunity to resume its work • Development and distribution with the three Greek peer sup- of culturally and linguistically Many participants have also port groups established in the fi rst appropriate Greek resources benefi tted from participating in round funding. on all three health conditions the chronic illness peer support and other related information; programs which respond to the The chronic illness peer support • Promotion and community health, cultural and linguistic groups addressed three of the education activities via the needs of the participants. AGWS primary health conditions affect- Greek media resulting in 8 ra- would like to acknowledge its ing the Greek community, namely dio interviews, 4 Greek news- primary partner, Uniting Agewell heart disease, diabetes and can- paper articles, distribution of particularly Oakleigh Rehabilita- cer. The community health worker fl yers and online promotion tion Centre, and all secondary co-facilitated group meetings was facilitated by AGWS’ partners for their ongoing commit- with peer leaders and resourced website and Facebook page ment to the program. groups based on the needs of and the websites of other members which aided to improve mainstreams organizations Chronic Illness Peer Support the health literacy of participants. such as Cancer Council and Groups Diabetes Australia; The groups operated in Bruns- • Three carers’ workshops were AGWS was funded by the De- wick, Oakleigh and Clayton and delivered to 14 family mem- partment of Health under the met on a monthly basis. Par- bers and carers, to increase Health Condition Support Grant ticipation rate was good with 60 their understanding of the to deliver the Greek Chronic ill- members regularly attended the health conditions, develop ness Peer Support Project. The monthly group meetings. skills and resilience and im-

34 Australian Greek Welfare Society prove their capacity to sup- provided members opportunities and care. Voula Kallianis, Social port their loved ones affected to explore available services and Worker from St Vincent’s Hospital by chronic illness understand referral pathways. in Melbourne informed partici- • Organization and facilitation pants about available services of 2 computer literacy work- AGWS, in partnership with Breast for people affected by cancer shops delivered to 20 peer Cancer Network Australia, or- and Tania Samartza, Community leaders and group member ganized the Greek Breast Cancer Health Worker from AGWS pre- to improve their capacity to Information Day. The forum was sented about the importance of access health information successful with approximately 100 the AGWS Greek Cancer Support online. participants in attendance on the Groups. • Telephone based support day including women diagnosed was provided to the isolated with breast cancer and their AGWS also partnered with ECCV community members affected families. and Palliative Care Victoria to by chronic illness who did deliver the ‘Culturally Responsive not have capacity to attend One of Australia’s leading on- Palliative Care Community Edu- meetings. Community health cologists, Sydney based Professor cation’ project. The cancer peer worker and peer leaders John Boyages head of Breast On- support group members contrib- regularly communicated and cology at the Macquarie Cancer uted to the development of the supported members who due Institute, presented information Greek palliative care resources. to their illness were unable to about breast cancer treatment attend meetings and access information. The peer support groups made contact with many peak mainstream organizations, such as Cancer Council Victoria, Diabetes Australia, Stroke Foundation, Car- ers Victoria, PCFA, and BCNA, increasing their access to support services and health information and resources. Collaborations with these organizations provided opportunities for guest speakers to attend group meetings and

Annual Report 2014 - 2015 35 ALPHA CHILDREN’S CENTRE

The AGWS Alpha Children Cen- culturalism within our community. perform two concerts and tre’s ( Alpha) purpose is to pro- The service is made of children excursion to local post offi ce vide a positive nurturing environ- from different nationalities in- • National Independence Day ment enriched with experiences cluding Greek, Italian, English, Parade at the Shrine on 25th that promotes each individual Australian, Irish, Chinese, Viet- March child’s self - esteem develop- namese, Thai, South African and • Meet and greet activities for ment, competence and resilience Jordanian. parents and events celebrat- to encourage a feeling of being ing Father’s Day, Mother’s unique, valued and safe. Alpha has worked on developing Day and Grandparents Day, connections to community and improving connections with Alpha Children’s Centre provides involving children in local events families and staff a quality long day care service and organized activities through for children aged between 6 incursion and excursions to pro- The pre-kinder and kinder chil- months and 5 years. Alpha oper- mote connections and provide dren engaged in a number of ates an integrated kindergarten different learning environments. planting projects throughout program over 5 days within the the year to observe growth and long day care program provid- Some of the initiatives undertaken development in plants. This also ing the opportunity for children in the last fi nancial year included: enhanced the appearance of the to attend a funded kindergarten • The Life cycle projects with playground environment. program benefi tting both parents the butterfl y and chicken and children. hatchings Compost bins were installed at • Incursions included the farm the centre allowing children to The service is used by families re- animals and rabbit care engage in programs that im- siding in Richmond and surround- program with the rabbit care proved their understanding of ing suburbs and in total cared for program providing an op- sustainability and recycling. 100 children in the last fi nancial portunity for children to feed year. and nurture animals as they Alpha continued the implemen- watched them grow. tation of the National Quality Alpha has extensive expertise in • Other incursions included Frameworks and used The Early the delivery of a long standing Aqualife, Responsible Pet Years Learning Frameworks as the bi-lingual Greek language pro- ownership, Jungle Jammin, basis to develop the curriculum gram and multicultural programs Indigenous cultural experi- and outcomes for the children. across all age groups exposing ence and Vasili’s Garden children to various cultures and • Excursion for the 3-5 years There is an ongoing commitment highlighting the importance of olds to AGWS Planned Activ- to upgrading the skills and quali- celebrating diversity and multi- ity Groups in Brunswick to fi cations of the staff to ensure the

36 Australian Greek Welfare Society continuation of high quality nal child health centres and other to staff child ratio changes for service provision. Two parent child care services. over 3 year olds proposed in surveys were conducted through- 2016, government funding for out the year providing feedback These working relationships 15 hrs universal access beyond regarding centre’s programs and improve networking, information 2017, and the impact of stand- services with both indicating sharing and collaborations within alone kindergartens on child care high satisfaction rates within the the sector improving outcomes centres integrated kindergarten centre. for children’s development and programs. wellbeing. The centre has continued to Alpha is well positioned to posi- develop partnerships with local The child care sector is faced tively engage with these changes service providers, training or- with a number of challenges that for the beneﬁ t of the children it ganizations, children and family will impact on service providers. cares for and their families. services, local council and mater- More speciﬁ cally, issues relate

Annual Report 2014 - 2015 37 BUSINESS DEVELOPMENT AND FUNDRAISING

AGWS continues to face many AGWS Annual 3XY Radiothon nity organisations who continue challenges in meeting the ever to support the work of AGWS changing needs of an ageing Now in its 18th year, the Annual through their generous donations. community. 3XY Radiothon continues to provide much need funds for AGWS’s In particular, AGWS would like to Most signifi cant of these are the fundraising efforts and is still by acknowledge the ongoing sup- changes to the aged care sector far the most signifi cant event in port of the Delphi Bank ($5,000), which are providing a great deal AGWS’s fundraising calendar CBS Projects ($3,000), Federation of uncertainty for the future. and a major point of engagement of Greek Elderly Citizens Clubs of with community organisations, Melbourne & Victoria ($2,000), The continuing lack of systematic businesses and the community at Ithacan Philanthropic Society funding to deliver programs and large. ($2,000), F1IT Group($2,000), services that are essential to Greek Orthodox Community of AGWS’s effort to effectively In 2015, AGWS reached a new Melbourne & Victoria ($1,000), respond to the needs of our milestone with the 3XY Radiot- HACCI ($1,000), Nafsika Sta- community is also presenting itself hon by raising $132,082. This moulis Foundation ($1,000) and as an ongoing challenge. was achieved with the generous Windsor Management Insurance support of our community organi- Brokers ($1,000). AGWS therefore continues to sations, business partners and maintain a signifi cant focus on individual donors. An increase “I Love All Things Greek” fundraising by organising a of 16% was noted in the overall Community Directory number of key events throughout number of donors this year as the year and seeking the support compared to last year’s event. The “I Love All Things Greek” of the community. In achieving this result, AGWS Community Directory continuous once again acknowledges the to receive tremendous support ongoing and loyal support from from our business community with its business partners and commu- a 15% increase in the numbers of

38 Australian Greek Welfare Society advertisers for the second edi- by engaging a number of exter- In particular, we would like to tion which was released in March nal professional who are able to acknowledge Windsor Manage- of 2015. The 3rd Edition will be provide information and advice. ment Insurance Brokers, Preston due for release in 2016 and the General Engineering, Ktena response to date from existing ad- The informative nature of the pro- Knitting Mills, Joannides Funer- vertisers has been fantastic whilst gram continues to be its greatest als, Delphi Bank, Greek Ortho- there is signiﬁ cant interest from strength along with our experi- dox Community of Melbourne, new advertisers. enced and much loved program Zaparas Lawyers and Normanby presenter in Rena Frangioudaki House. Through Community Directory, and our experienced staff in Niki AGWS aims to enhance its overall Matziaris, John Michanetzis, fundraising efforts and the 3rd Paraskevi Tsingas and Antonios Edition, will be no exception as Maglis who facilitate the program we aim to surpass the 2nd Edi- content on a weekly basis. tions total number of sales of 220 advertisers. AGWS Fundraising Dinner

With the 3rd Edition, we will be The Inaugural AGWS Fundrais- distributing of total of 12,000 ing Dinner is another key event copies free to the community. of AGWS’s fundraising calendar. This year event was held at Nor- AGWS’s 3XY Weekly Radio manby House in Thornbury and Program was supported by over 200 people. The event itself was a huge Our weekly radio program on success with a total of $25,000 3XY Radio Hellas continues to being raised on the night. enhance AGWS’s ability to connect with the broader community. AGWS would like to thank the Through the program, AGWS event sponsors whose support is able to inform the community insured the ultimate success of the about our programs and services night. as well as discuss topics of interest

Annual Report 2014 - 2015 39 AGWS 3XY RADIOTHON DONORS

AA Holdings Pty Ltd Elderly Citizens Club Kensington & Flemington Accountancy Group EPRO Construction ADK Insurance Brokers Europa Blinds Agora Dialogue Eve’s Cleaning AKS Engineering Eye Advice Alpha Ouzeri F1IT Aluminium European King Federation of Greek Elderly Citizens Clubs Andrew Pandeli & Co of Melbourne & Victoria Arcadia Prints Federation of Pontian Associations of Australia Ascot Vale & District Senior Citizens Filanthropikos Sullogos ‘Kastorianon O Grammos’ Association of Patras & District Inc. Filoptohos & Ekklisiastiki Epitropi Association of Province Karditsa “Karaiskakis” Filoptohos Dandenong Athina’s Deli Friends of Brandon Park Atlantic Plumbing G.V.P. FABRICATORS P.L. Atlantis Baggage Co P/L Galini Port Melbourne Elderly Greek Austarlian Greek Community of Moreland Giovanni Verga Memorials Australian Association of Kastorians “Kastoria” Inc. Grecian Tours Australian Hellenic Golf Federation Greek Broadcasters P/L Bank of Sydney Greek Community - City of Darebin Batman Greek Ladie’s Club Greek Community of Keilor & Districts Benevolent Brotherhood of Evia “Evripos” Greek Community Springvale and District Bentleigh Greens Football Club Greek Cypriot Parent & Youth Club of Western Suburbs Bonegilla Former Migrants Residents Association Greek Democritus League Brighton Greek Senior Citizens Association Inc. Greek Elderly & Pensioner’s Association of Brunswick Broadmeadows Greek Womens Club Greek Elderly Club of Port Arlington Broadmeadows Greek Women’s club Greek International House North Fitzroy Brotherhood of Florina St. George Greek Orthodox Community of Hobsons Bay Brunswick City SC Greek Orthodox Community of Melbourne & Victoria CBS Projects Greek Orthodox Community of Whittlesea Charters Transport Pty Ltd Greek Senior Citizens Club of Airport West & District Chios Brotherhood Korais of Melbourne & Victoria Greek Senior Citizens Club of Malvern Christian Orthodox Brotherhood Greek Senior Citizens Club Red Hill “Panayia Kamariani” City West Auto Trimmers Greek Senior Citizens of North Balwyn Climatech Heating and Cooling Greek Seniors & Pensioners Association Colossus Food Company of Clayton & Districts Cosmos Carpets Greek Women of the Northern Suburbs “Anemones” Cottons Greek Womens Elderly & Friendly Club East Reservoir Cretan Brotherhood of Melbourne & Victoria HACCI Crystal Poultry & Gourmet Foods Heidelberg United Footbal Club Cypriot Community - Agios Therapon Helenic Stegi Friendly Elderly Citizens Club Inc Cypriot Community of Melbourne and Victoria Hi-Tech Sewing Services DBA Food & Beverage Industry Consultants Ithacan Philanthropic Society Delphi Bank Jim’s Tavern Diamond Valley Greek Senior Citizens Club Joannides Funerals Dinos Family Resturant Kariatides Women’s Group Oakleigh EEAMA League of Greeks from Egypt & the Middle East Keon Park Greek Senior Citizens Inc. Elderly Association of St Vasilios Kinisi Live

40 Australian Greek Welfare Society A WARM THANK YOU TO THE FOLLOWING INDIVIDUALS AND FAMILIES FOR THEIR GENEROUS DONATIONS DURING THE 2015 AGWS 3XY RADIOTHON WHERE A TOTAL OF $132,082 WAS RAISED.

Ktena Knitting Mills Security Plus Roller Shutters Australia Lemnian Community - Senior Citizens Group Shoe Image Lemon Grass Chickens Society of Kastorians Limnos Butchers South East Filter Cleaning Dandenong Lonsdale Street Greek Precinct Southern Cross HQLC Pty ltd Love Real Estate St Dimitrios Club Zarakos - Lakonia Lykourgos & Christine Gardening & Landscaping Star Coaches Manos Kitchens P/L Strathmore Heights Greek Senior Citizens Club Inc. McKinnon Womens Senior Citizens Sue Sensi Design Mediterranean Greek Tavern Syllogos Gargalianon Messinias Minos Structural Engineering Syllogos Kalamata 23rd of March Morakis Funerals Syllogos Kargias Olympou Mr. Donut Syllogos Petrana Kozanis N.K. Motors Takis & Kathys Christenings & Weddings Nafsika Stamoulis Foundation TCI Property Consultants Nestoras College Tech Geek Australia New Life Greek Senior Citizens Tenedos Brotherhood Aid Society Incorporated Nikos Tavern Thanasis Greek Tavern Northcote Society for the Aged The Austral Ballroom Novelty Iron Construction P/L The Gourmet Meat Rack Oakleigh Cannons F. C. The Olympian Society Oakleigh Music Centre Theo Markos - Optometrist Olga Alterations Thessaloniki Association “The White Tower” Omiros College Tobin Brothers Funerals Pallaconian Brotherhood of Melb & Victoria “Leonidas” Touchdown Tours Panarcadian Association of Melbourne “ O Kolokotronis” Ultra Sheet Metal Ind P/L Panathinaikos Fan Club Melbourne Vanilla Cakes & Lounge Pancretan Association of Melbourne - Australia Velos & Velos Pandora Designs Venus Press PTY LTD Panepirotic Federation of Australia Vermion Butchers Panepirotic Union of Melbourne & Victoria Victoria Funerals Pankalavrytini Adelfotita “ Agia Lavra “ Western Suburbs Greek Elderly Citizens Club Panthracian Association of Melbourne & Victoria Inc. Westgarth Pharmacy Pegasus Dance Academy Windsor Management Insurance Brokers Pensioners Association of Bulleen & Templestowe Womens’ Auxillary Agios Konstantinos kai Eleni Philanthropic Club of Krithia Thessalonika Women’s Federation of Victoria Philhellene Restaurant Zaparas Lawyers Politistikos Syllogos Nomou Kozanis - “O Lazanis” Pondiako Club - Seniors Pontiaki Estia Pontiaki Gonia Inc. Pontian Association of Whittlesea (Panayia Soumela) Pontian Community of Melbourne & Victoria Pontic Foundation of Australia “Panagia Soumela” Prime Plastic Bags Princess Elle - The World of Weddings and Christenings RSL of Australia Victorian Branch - Hellenic Sub Branch

Annual Report 2014 - 2015 41 AGWS 3XY RADIOTHON DONORS

Adamopoulos, H Bacash, M & B Damaskopoulos, A Garagounis, I Hatzikos, E Adamou, P Bacola, A Damos, T & S Gardiakos, A Hatzimouratis, E Aggelodimou, S Bacolas, J Dangaris, J Gatsidis, C Hatzinikolaidis, G Aidonopoulos, M Bakalis, T Danilis, T Gatsos, E Hatzipantelis, P Akanthioti, A Bakalis, M Danos, V & E Gatzios, V Hatzis, T Akritidis, B Ballas, M Danos, K & A Gavriel, K Hatzisavvas, Z Alambakis, D Ballas, N Davlopoulos, J Gazis, S Hatzistavrou, C & F Alamidis, M Bandas, G Delalis, D Gekas, N & F Hatzistefanou, P Alateras, A Bandelas, P Deligiannis, T Gekis, C Hatzopoulos, S Alateras, D Bandis , T Deligiaouris, T Geladas, P & G Hatzopoulos, M Alevizakis, E Barackas, K Delona, K Georgakas, C Himarios, H Alexakos, A Barbagiannis, D Demitriou, K Georgakopoulos, D Honos, P Alexandrou, K Barlis, K Demoudis, K & E Georgantis, J Hrisanthi, V Alexiou, C Barohtzis, M Deriboglou, G & K Georgas, C Hrisostomou, E Alexiou, G & S Basbana, V Dermanis, A Georgas, V Hristodoulakis, G Alexopoulos, C Basbana, V Diakos, I Georgilakis, A Hristopoulos, T Alexopoulos, I Bastas, M Diamandiko, L Georgiou, A Hronis, N Alexopoulos, M Batsaki, D Diamantaras, A Georgiou, A Hronis, K Alexopoulos, N & M Batsakis, D Diamanthidou, S Georgiou, N & E Hronopoulos, P Alhatzidis, J Batsakis, G Diamantis, A Georgiou, S Hrysomalidis, A Alikakos, N Batsakis, P & D Diamantis, Georgitsos, E Hrysomalidis, G Altanis, M Battani, P S & A Georgopoulos, R Ignatiadis, E Amanatides, K & D Bean, V Diamantopoulos, K Georgopoulos, A Ignatiou, M Amiridis, D Beis, P Dikeos, K Germanos, J Iliadis, S & D Anagiannis, S Bekiaris, D Dilles, E Gerohristodoulou, S Iliopoulos, A & A Anagnostopoulos, P Belekakos, G Dimakopoulos, D & G Gerolimou, F Ioannidis, A Anagnostou, S Bellesis, J Dimidis, A Gerolymou, D Ioannidis, F Anastasiadis, A Bezas, V Dimidou, F Gerostamoulos, H Ioannidis, G & H Anastasiadis,D Bikos, M Dimitrios, J Giagas, V Ioannou, D Anastasiadis, P & S Biscaris, E & L Dimitriou, A Giaka, A Ioannou, H Anastasopoulos, A Bischara, H Dimitriou, K Giakalis , A Ioannou, N Anastasopoulos, A Bitras, S Dimitriou, P Giangoulidis, E Ioannou, J Andonopoulos, K Bizos, F Dimoleranitis, C Giannacacos, A Ionnas, V Andreopoulos, T Black, P Dimotakis, N Giannakopoulos, E Jesalenko, P Andreopoulos, C & V Blatsis, G & K Dimoudis, K & E Giannakopoulos, V Jevic, E Andriakopoulos, K Bosnakis,V Dimtsis, J Giannakopoulos, V Jovanovic, A; Andrikopoulos, K Boukouvalas, I & E Dines, I Giannakos, V Kadas, A Andrinopoulos, P Boulgaris, C Dintsis, E Giannakos, V Kafali, A Andriopoulos, A Boulgouris, A Dionysiou, N Giannakoudakis, F Kafaltis, N Andriopoulos, E Bouniotis, E Divitaris, A Giannekas, K Kagarakis, J Andriopoulos, P Bourdamis, Y & A Dokolas, K Giannopoulos, J Kaiegiannis, T Antoniadis, C & A Bournou, L Domenicos, C Giannopoulos, Z Kaimenopoulos, A Antoniou, S & E Bouterakos, A Doudoulis, V Giannoula, A Kakavoulis, E & A Antoniou, N & F Boutsalis, S Doumis, E Giannoulopoulos, S & A Kakkos, C Antonopoulos, E Brand, A Douvos, G Giantsios, G Kaknis, E Antonopoulos, M Brogios, A Dritsa, T Giftakis, K & T Kakoulis, G Antonopoulos, M Byrils, S Drossas, C Gigis, S Kakouris, K Antonopoulos, S Capouleas, E & H Drossas, H Gilinis, A Kalaitzidis, A Antonopoulos, T Carydis, S Economou, M Ginis, H Kalaitzis, E Antonopoulos, V Casotis, M Efstathiou, P Ginis, V Kalamatianos, A Apokidou, F Catsourakis,G Ellinidis, D Gionis, F Kalatha, V Apokis, F Chalkidakis, A Emmanouhlidis, T Gionis, A Kalatzis, D Apostolides, G Chartomatsidis, A Emmanouil, S Giortzis, T Kalatzis, N Apostolopoulos, E Chatzimihalis, L Emmanuel, D Gioulekas, A Kalinderidis, M Apostolopoulos, K Chiridis, N Ereunidis, P & T Gogas, L Kallinteris, S Apostolopoulos, N & T Chrisos, A Evangelou, P Gonis, G Kalodimos, D & T Apostolou, J Chrisostomou, K Evripidou, N Gonopoulos, S Kalogiannis, K Apostolou , M Chrisovitsana, C Exarhou, V & G Gotsis, O Kalominidis,G Argyropoulos, L Christodouleas, D Falkonas, P Goulas, C Kalomiris, S Argyropoulos, P Christoforou, E Farakos, D & E Goulas, M Kaloniatis, K Argyropoulos, S Christopoulos, K Fatouros, E Goumas, J & A Kalopisis, E Argyrou, K Christopoulos, T Fiﬁ , C & A Gounis, E & M Kaloudis, S & A Arhodissas, G Christou, C Filios, S Gourdelos, K Kalpakidis, A Arhontovasilis, P Christou, T Filokostas, A Gourvelos, V Kamamis, A Aristidopoulos, P Chrysostomou, E Filopoulou, E Grapsas, A Kamaris, G & G Arkoudis, A Chrysostomou, T Filosoglou, M Grapsas, E Kamateros, E Arkoudis, C & A Chryssaﬁ s, K Franes, S Gratsis, C Kamateros,N Arvanitis,E Clonardis, T Frangoudes, N Gravanis, P Kambitis, A Arvanitis, E Cominos, G Friderikos, S & G Gregoriadis, E Kambouris, J & A Arvanitis, G Constan, P Froutzis, D Grigas, J Kampouropoulos, T & E Asimenias, G Contos, D Ftohogiannis, H Grigoriadou, K Kanelakos, N Atelakos, J & N Costa, D Gadakis, N & A Grigoriou, E Kanelopoulos, A Athanasiadis, M Costopoulos, V Gadelas, G Gripotis, A Kanelopoulos , V Athanasiadis, M Costoula, P Gaitanis, C Groumoutis, G Kannas, S & E Athanosopoulos, T Coutsilinis, M Galanis, G & A Gyftakis, K Kannavas, K Athinisis, G & S Dagaris, J Galatas, A Hahalis, D Kantanis, T Atzemakis, E Daikos, P Galatopoulos, S Halikias, G Kantzidis, M Avraam, M Dakouris, P Ganebic, V Halvadakis, S Kantzidis, S Avramidis, M Dalaglaki, E Ganis, I & E Haralanbidou, G & N Kantzios, G Avramopoulos, A Dalianis, A Ganis, T Hatziantoniou, C & E Kaparis, D Babatsikos, E Damalas, P & K Gantzos, A Hatziantoniou, S Kapeleris, J

42 Australian Greek Welfare Society A WARM THANK YOU TO THE FOLLOWING INDIVIDUALS AND FAMILIES FOR THEIR GENEROUS DONATIONS DURING THE 2015 AGWS 3XY RADIOTHON WHERE A TOTAL OF $132,082 WAS RAISED.

Kapetis, S & A Keramidas, E Krokidis, T & T Mangos, J Mourtzios, E Kapnia, K Keramidas, P Krokos, G Maniadakis, I & M Mousheftaras, D Kapnoullas, M Keratiotis, C Krokou, E Manidis, A Moutafi , E Kapogiannis, G & E Kereasiotis, G Kypirtidis, V Manolakakis, D Mpoursinou, C Kaponikolos, I & E Kianidis, L Kyprianou, E Manos, S Nalpantidis, L Kapotis, G Kianidis, T Kyriacou, A Mantianos, G & M Naoum, S Kapotis, G Kikas, T & L Kyriacou, A & S Mantselli, H Natsis, C Kapoukranidis, T Kimon, K Kyriakidis, C Mantsellis, H Negrepontis, C & I Kapoulitsas, H Kiousis, N & E Kyriakidis, C Mantzaris, N Nestorowycz, A Kapsalis, E Kiriakopoulos, S Kyriakidou, D Mantziari, R Nezeris, V Kapsalis, H Kiriazis, D & C Kyriakopoulos, G Mantzouneas, E Nicholaou, A Kapsalos, K Kiskiras, G & N Kyriakopoulos, K Marakis, M Nicolaou, K Kaptano, K & P Kitsou, P Kyriakopoulos, L Marangoudis, Y Nikas, A Karabatos, P Klapsinos, A Kyriakou, A Marganis, D & D Nikol, P Karabatou, C Klonaridis, T Kyriakou, C Margaritis, N Nikolaidis, X Karagiannis, S Klonaris, T Kyriakou, J Marinakis, A Nikolakakis, V Karakoles, H & O Kogarakis, D Kyriakou, K & D Marinakos, S Nikolaos, P Karalis, P Kokkinis, I & K Kyriakou, M Marinis, C Nikolaou, G Karamarkos, C & D Kokkinos, B Kyriazis, G Marinou, P Nikolaou, P Karamarkos, K Kokkinos, V & F Kyrios, D Markelis, H Nikolopoulos, M Karambelas, V Kokkoti, G Kyritsis, I Markos, A Nikou, D Karamitrou, A Kokolakis, T Kyrkoudis, N Markou, P Niolakis , C Karanasios, M Kokolios, I Laios, M Marrabelliotakis , J & V Nitsopoulos, I Karanikeos - Karas, I Koletsos, A Lalas, G Massis, J Nomikos, N & S Karanikos, D Kolliniatis, V Lambrinakos, B Mastora, E Nomikos, O Karasaridis, C & S Kolokithas, K & S Lambropoulos, S Mastorakos, E Notis, T & M Karatasos, C Kolokithas, N Lambrou, L & A Mastori, S Oikonomou, M Karatsivis, D & K Konsta, P Lantzakis, A Mavridis, A & M Orphanidis, P Karatzis, A Konstantinidis, D Laskari, L Mavropoulos, S Oulis, N & K Karavasilis, T Konstantinidis, N Laskou, S Mavroudis,D Ozbajci, M Karayannis, H Konstantinidou, K Lazarakis, L Mavroudis, S Padinis, K Karefi lakis, L Konstantopoulos, E Lazari, P Maximos, N Paganis, K Kargas, P Kontos, G Lebessis, D McMennemin, A Pakakis, M Kariofi lis, E Kontos, P Leos, G & F Mega, N Palios, K Kariotis, V & F Kontos, A Leos, H Megas, K Panagakis, A Karkaletsis, N Kontosis,A Liacos, A Meimeteas, P Panagiotakopoulos, R Karlos, K Kopelis, G & F Liakakos, B & G Meletsis, J Panagiotidis, N & K Karmis, D Kordas, V Liakakos, I Melios, E Panagiotopoulos, N Karopoulos, K Kordos, K Liakos, A & J Memet, S Panagiotopoulos, D Karoulis, V Korvados, K Liakos, N Menexi, M Panagiotou, D Karpetis, M & P Koskiris, E Lianos, G Mertzani, K Panagiotou, F Kartanos, K & P Kosmas, T Liapis, C Messimeri, V Panagiotou, K Kartsidimas, N Kostandi, C Liapis, H Messimeri, Y Panagopoulos, A & M Karydis, S Kostantas, E Liapis, E Messinis, A Panas, F Kasnaxis, M Kostarakis, P Liapis, K Michaelidis, G Panayi, E Kassioti, M & A Kostarios, A Liarakos, G & P Michaelidou, N Pandas, D & G Kastanas, S Kostopoulos, G & M Liaskos, P Michaleas, G Pandazopoulos, A Kastrappis, L Kostopoulos, D & A Liberoyiannis, P Michalopoulos, C Pangratis, A Kastritseas, F Kotsonis, P & P Likouris, K Michalopoulos, C Panigyrakis, V Katagiannis, A Kougioumtzis, A Limnyo, M Michalopoulos, M Panogiotidis, S Katahiotis, N Kouitoros, G Lioupas, J & N Michelakos, S Panopoulos, D Katelanis, S & A Koukos, M Lioupas, S & M Michelis, G Panopoulos, S Kathali, A Koukoulas, G & N Litinakis, S Miftarai, I Panos, B Katos, A Koukoulis, A & F Litinakis, G Mihalas, G Panoutsious, D Katris, E Koulbanis, V Litinakis, N Mihalidis, A Pantazi, A Katris, N & V Koulis, C Litinalis, I Mihalopoulos,E Pantazopoulos, S Katris, C Koulmandas, I Livanos, P Mihalopoulos, V & S Pantelidou, A Katrivesis, V Kouloumbos, G Livatidis, K Mihelakou, A Pantsis, Z Katrivessis, P Koulouris, G & G Loizidis, C Mikronis, J Pantzikis, S & M Katsambes, G Koumidis, S Loizidis, E Milides, T Papachristodoulou, A Katsanidis, D Kounelis, A Lord, J Milousis, G Papaconstantinou, E Katsaros, G Kouris, H Louca, C Minas, E Papadimitriou, P Katselas, V Kourkounakis, K Loulakis, M Mingos, A Papadimitriou, G Katseris, A & E Kourkovellis, K & S Loupetis, A & S Mingos , A Papadimitriou, J Katsigianis, V Kourouktsidis, S Loupis, A Mingos, C Papadimos, G Katsigiannis, F Kouroutsidou, K Louras, L Miseridis, Z Papadogiannis, E Katsiris, K Kousis, A Lycopanagos, D Missikos, E Papadomanolakis, G Katsos,E Koutras, P Lygopoulos, A & D Missios, Z Papadopoulos, E Katsos ,I Koutrouzas, M Lymberis, A Mitropoulos, D Papadopoulos, G Katsoulis, K & E Koutsas, V Lyras, C Mitsilias, V Papadopoulos, S Katsounis, C Koutsodimitropoulos, M Magiras, A Mitsou, N Papadopoulos, M Kavopoulos, K Koutsodontis, V Mahairas, S Moisi, E Papadopoulou, V Kazakis, H Koutsodontis, S & I Maikousis, S Moralis, V Papadopoulou, S Kazoglou, E Koutsomitis, N Makaronas, A & A Moros, F Papageorgiou, A & G Kazoglou, S Koutsoubardis, P & E Makri, J Morvillo, R Papaioannou, A Kefalinou, T Koutsoukos, V Malamas, A Moschidis, S Papaioannou, D Kefaloukou, P Krikelis, C & E Malapanis, K Moshos, D Papaioannou, D & F Kehaidis, G Krikis, C Maligogos, E Mosios, E Papaioannou, G Kehaidis, S Kritikos, A Mancini, S Mougios, P Papakirikou, E Kentomina, T & M Kritikos, O Mandalis, K & P Mougos, B Papalambros,K Keramaris, N Krokidis, P Mandas, V Mouratidou, D Papalogianni, E

Annual Report 2014 - 2015 43 AGWS 3XY RADIOTHON DONORS

Papanikolaou, A Poulios, E Sfetsos, S Theodoropoulos, T Valianos, M Papas, G Poulogiannis, P & K Siantis, A & A Theoharakos, E Valliagas, E Papasachinis, T & D Pouros, V Siassios, C Thermos, M & V Valsamoulis, M Papastamopoulou, K Prappas, A Sikos, G & A Tiganis, M Varvarezi, K Papastergiadis, B Prokopiou, K & A Simeonidis, D Tiras, P Vasileiou, K Papathanasiou, G Promidou, E Simeou, S Togiopoulos, A Vasiliadis, S & A Papazoglou, V Promptis, V Simopoulos, D Tombazi, E Vasiliou, M Papo, A Protopapas, O Sinekiris, M Tomic, A Vasiliou, V Papoulis, G Psarianos, G Siomopoulos, G & K Topouzis, T Vazirianis, A Papoutsi, E Psilos, M Skaltsas, T Toras, S Vecris, A & T Paradelis, V Psiroukis, P Skamagas, M Toskidis, F Veloff, O Paraskeva, A Psychoyiou, K Skapetis, S & M Totikidis, V Velonas, G Paraskeva, C Radiotis, D Skiadas, M Totino, E Velonis, G Paraskevopoulos, E Rafaletos, G Skiadopoulos, E Tountzis, M Verigos, K Parisis, K Raftopoulos, F Skiadopoulos, M Tourkakes, F Vetsicas, N & M Parlamentas, M Rahovitsas, D Smardencas, C Tozios, S Vikas, A Parnos, A Rahovitsas, N Smardenkas, K & T Tremoulas, N Violaris, E Parpoutzis, K Rakogiannis, G & T Smirnos, E Triantafyllou, A Vithoulkas, C Pasakalos, A Ramadan, D Smyrneos, N & P Trikilidis, K Vitoratos, C Paschalidis, S Raptis, M Solakidis, A Tripodis, A Vlachos, N Paspaliaris, P & E Rassias, J Solomos, O & N Tsakalidis, D Vlahogiannis, C & A Passalis, G Rassias, C Solon, S Tsakona, T Vlahopoulos, N Passiouras, F Razos, P Soteriou, K Tsalamandris, M Vlahopoulos, P Paterakis, M Rentzis, E Sotiropoulos, N Tsaldaris, K Vlahos, S Paterakis, K Rererakis, A Souhlas, G & K Tsalikidis, S Vlamos, M Pateropoulos, S Revis, T Soulakis, M Tsaltas, E Vlassopoulos, S & K Patisteas, D & H Rigopoulos, A Souliotis, A Tsamakis, E Volou, L Patrikios, O Rigopoulos, P Spiliotis, A Tsandefskis, T & V Vorgia, B Patsouris, P Rimagmos, A Spiliotis, D Tsaplias, D Vosdoganis, E Patsouris, S Risvanis, F & B Spiliotis, G Tsara, E Voukelatos, K & G Patzatzis, J Robotis, S Spiliotis, J Tsarhatsidis, G Voulgaris, S Pavlidis, C Rogakos, T Spiliotis, K Tsatas, G Voulgaris, T & A Pavlidis, G Rondos, M Spiropoulos, M & S Tsatmali, A Vourvahakis, A Pavlidis, K Rontongiannis, S Spyrou, F Tsatsis, O Vouvopoulos, S Paxinos, N Rotsos, E Stamatakos, S Tsavdaridis, E Vrantzis, M Payavlas, Y Roussis, G Stamatopoulos, G & E Tsavdaridis, M Vrettos, S Pelitidis, O Rozakeas, K Stamboulidis, G Tsiakopoulou, V Vrionis, G Pepes, K Rozakeas, N Stasinopoulos, F Tsibidis, M Vythoulas, C & C Perdios, D Rozakias, K Stathakopoulos, N & A Tsigaris, K Xanthopoulos, G Perdios, E Rozanitis, A Stathopoulos, G Tsigaris, D Yannoukas, A Perdios, T Rozanitis, M Stathopoulos, A Tsihlakis, N Yianni, T Pergaminos, N Sachinidis, K & M Stathopoulos, L & T Tsiklikos, P Zachariou, A & F Perifanos, V Sagiadellis, E Stathopoulos, T & S Tsiligiris, A Zachariou, E Perperi, S Sagiakos, N Stavrakis, A Tsimera, A Zafeirakis, K Petaroudas, D & L Sahinidis, M Stavridis, Y Tsingas, C Zafi ropoulos, A & A Peters, M Sakelarios, S Stavropoulos, P Tsipnis, M Zahariadis, E Petidis, A Sakelaris, G Stavropoulos, R Tsirela, D Zaharis, A & A Petrakis, D Sakellaropoulos, K & S Stefanatos, N Tsironis, V & K Zamanis, N & A Petridis, S Sakkas, G Stefanidis, S Tsiros, C Zangalis, V Petropoulos, A Sakkidis, K & A Stefanidis, A Tsivitzis, O Zapantis, G Petropoulos, C & V Sakolevas, E Stefanidis, L & P Tsivoulidou, M Zaris, K Petrou, A Salamanis, L Stefanopoulos, L Tsobanos, G Zavlanos, S & F Petroulis, E Salamounsa, E Stefanou, D Tsogas, M Zeginoglou, P Petsis, P & M Saltis, P Stephanopoulos, I Tsolakidis, E Zerbinos, E Pikis, K Samantis, D Stogias, E & G Tsolakidis, M Zervas, A Pilaki, E Samaras, A Stoikopoulos, K & A Tsoli, E Zervidis, A Pimpilidis, C Samas, O Stoupas, E Tsoronis, P Ziakas, J Piniros, A & S Samios, K Strofali, A Tsoukalas, E Zigoronikos, K Piperias, J Sangos, K Stylianou, E Tsoumeas, C Zigouris, E Pirpiris, K Santolis, D Stylos, F Tsourdalakis, K Zikas, M Piskopos, K Sapouna, P Sultanakis, G Tsourdalakis, T Zikou, A Pissimissis, P Sapounas, K Sylidos, V Tsoutouris, V Ziovas, E Pitis, S Sarantos, M Syrianos, E Tyrikos, M Zmaragdiou, M Plakidis, E Sarimichaelidis, E Syrkiadis, P & E Tyris, E Zogous, O Platanas, M Saris, A & S Syros, A Tzanerikou, E Zografos, N & A Pliatsos, S & T Sarmas, C & E Tabourlos, K & D Tzanoudakis, I Zografos, P Poliakis, K Saroglou, A Tahtatzis, K Tziannis, I Zoumis, D Polichros, V Savidis, M Tamboureas, C Tzimas, E Poligeni, D Savva, G Tangas, G Tziotzis, T & P Polikarpou, A Savva, P Tasominou, N Tzortzis, N Politi, E Savvas, M Tauist, M Tzortzoglou, D & V Politis, A Sdralis, F Tavlas, D Vafeas, G Polychronis, A & N Seitanidis, E & S Tavlas, K Vafi adis, F Polydorou, G Serafi m, C Terniotis, I Vafi dis, M Polyzogopoulou, K Seremetidis, K Theodakopoulos, N Vaharakis, Z Polyzos, L Seretis, S Theodorokopoulos, F Vaia, D Pongas, C & V Sergakis, D Theodoropoulos, A Vakis, R

44 Australian Greek Welfare Society AGWS 2015 “CHARITY DRIVE”

A WARM THANK YOU TO ANTHOULA PARASKEVA AND ALL THOSE WHO DONATED TO THE “2015 CHARITY DRIVE”. THIS YEAR’S EFFORT HELPED RAISE $9,450 FOR FAMILIES IN NEED.

Mrs. Chrissy Angelodimou Mr. James Mighell QC $200 Premier Developments Pty Ptd $100 Mr. Jeff Moore QC $200 Mr. Ray Alexander Barrister $200 Mrs. Virginia Nakas $300 Mr. Chris Cambel Mr. Paul O’Dwyer QC $200 Cambel & Co. Accountants $200 Mr. Conor O’Sullivan Barrister $100 Mr. Geoff Chancellor Barrister $50 Mr. Max Ouzas His Honour Phillip J. Coish Max Ouzas Prestige Cars $200 County Court Judge $300 Mr. Lindsay Paine Barrister $100 Mr. Paul & Mrs Helen Demitris $100 Mr. Jim Palmos & Mr. Andrew Ellis Mr. Joe Ferwerda Barrister $200 Ellis Palmos Lawyers $150 Mr. Arthur Georgopoulos Mrs. Helen Papagelou Arthur G Designs Pty Ltd $150 Mesa Greek Cuisine $50 Mr. Nick Giasoumi Mr. Nick Papas QC $200 GPZ Legal Lawyers $200 Mr. Paul Paraskeva Mr. Dennis Gibson Barrister $200 Paul Paraskeva & Co Lawyers $200 Mr. Ross Gillies QC $250 Dr. Miranda Paraskeva $200 Mr. John Goldberg Barrister $100 Mr. Gino Pierorazio Barrister $100 Mr. Robin Gordon QC $50 Ms. Maria Pilipasidis Barrister $200 Mr. Malcom Gray Barrister $100 Mr. John Richards QC $200 Mr. Neil Grifﬁ n Barrister $200 Mr. James Samargis Barrister $100 Ms. Mary - Anne Hartley QC $100 Mr. Craig Sidebottom Barrister $100 Mr. Andrew Ingram Barrister $150 Mr. Tim Tobin SC $200 Mrs. Varvara Ioannou Mrs. Maria Tsikaris Barrister $150 Food For Thought Network $100 Mr. John Valiotis Barrister $200 Mr. Phillip Jewell QC $250 Mr. Bill Velos His Honour John Jordan Velos Lawyers $200 County Court Judge $250 Mr. Nick Venizelakos Mr. John Karantzis Venizelakos Lawyers $100 Nowicki Carbone Lawyers $300 Mr. Greg Wicks Barrister $100 Mr. Andrew Keogh SC $200 Mr. Michael Wilson QC $200 Dr. Paul Jacob Kornan $100 Mr. James Yianoulatos Mr. Kon & Mrs. Sylvia Kourkouvelis $200 James Harris Lawyers $200 Dr. Louis & Mrs Andrea Loizou $150 Mr. Peter & Mrs. Lia Zaparas Mr. Brian McCullagh Barrister $100 Zaparas Lawyers $400 Mr. Ian McDonald Barrister $200 Anonymous $150 Mr. Richard McGarvie QC $250

Annual Report 2014 - 2015 45 46 Australian Greek Welfare Society AUSTRALIAN GREEK WELFARE SOCIETY

FINANCIAL STATEMENTS 1st July, 2014 - 30th June, 2015

Annual Report 2014 - 2015 47 FINANCIAL STATEMENTS 2014 - 2015 AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N. 005 110 305)

CONTENTS

Directors’ report 49

Auditor’s Independent Declaration 50

Independent Audit report 51

Statement by Directors 52

Proﬁ t and loss Account 53

Balance Sheet 54

Notes to and Forming Part of the Accounts 55

Statement of Cash Flows 59

48 Australian Greek Welfare Society FINANCIAL STATEMENTS 2014 - 2015 AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N. 005 110 305)

DIRECTORS’ REPORT

The Directors of Australian Greek Welfare Society Ltd, submit herewith the balance sheets as at 30th June 2015 and the proﬁ t and loss account for the ﬁ nancial year then ended. In order to comply with the provisions of the Corporations Law, the Directors report as follows:

The name and particulars of the Directors of the company in ofﬁ ce at the date of this report are: -

President George Spiliotis Vice President Eugenia Grammatikakis Hon. Secretary Ivy Fatouros-Mimilidis Treasurer Jim Wood Director Nicholas Katris Director James Koutsoukos Director Cr Kris Pavlidis Director Magdalena Simonis

The principal activities of the company in the course of the ﬁ nancial year were Welfare Agency and Community Services.

During the year there was no signiﬁ cant change in the nature of those activities.

The net amount of proﬁ t of the company for the year was $118,021.

During the ﬁ nancial year there was no signiﬁ cant change in the state of affairs of the company other than that referred to in the accounts or notes there to.

There has not been any matter or circumstance, other than that referred to in the accounts or notes thereto, that has arisen since the end of the fi nancial year, that has signifi cantly affected, or may signifi cantly affect, the operation of the company, the results of those operations, or the state of affairs of the company in fi nancial years subsequent to this fi nancial year.

Since the end of the previous fi nancial year, no Director has received or become entitled to receive a benefi t (other than a benefi t in the aggregate amount of emoluments received or due and receivable by Directors shown in the accounts, or the fi xed salary of a full-time employee of the company or related corporation), by reason of a contract made by the company or related corporation with the director or with a fi rm which he/ she has a substantial fi nancial interest.

Signed in accordance with the resolution of the Directors.

On behalf of the Directors

George Spiliotis Jim Wood PRESIDENT TREASURER

Dated on the 11th day of November, 2015

Annual Report 2014 - 2015 49 FINANCIAL STATEMENTS 2014 - 2015 AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N. 005 110 305)

AUDITOR’S INDEPENDENT DECLARATION

D.C. Douglas C.P.A. Accountant & Registered Company Auditor

To the Members of the Australian Greek Welfare Society Ltd.

Auditor’s Independence Declaration under Section 307C of the Corporations Act 2001

This declaration is made in connection with my audit of the ﬁ nancial report of the Australian Greek Welfare Society Ltd for the ﬁ nancial year ended 30 June 2015 and in accordance with provisions of the Corporations Act 2001.

I declare that, to the best of my belief, there have been:

• No contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the audit;

• No contraventions of the Code of Professional Conduct of the Australian Society of CPA’s in Australia in relation to the audit.

Yours sincerely

D.C. Douglas Registered Company Auditor No. 15038

Dated on the 28th day of October, 2015

50 Australian Greek Welfare Society FINANCIAL STATEMENTS 2014 - 2015 AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N. 005 110 305)

INDEPENDENT AUDIT REPORT

To the Members of the Australian Greek Welfare Society Ltd.

SCOPE:

I have audited the accounts of the Australian Greek Welfare Society Ltd. for the year ended 30th June 2015.

I have conducted an independent audit of these accounts in order to express an opinion on them to the members of the Society.

My audit has been conducted in accordance with Australian Auditing Standards to provide reasonable assur- ance as to whether the accounts are free of material misstatement. The procedures include examination on a test basis, of evidence supporting the amounts and other disclosures in the accounts, and the evaluation of accounting policies and signiﬁ cant accounting estimates. These procedures have been undertaken to form an opinion as to whether in all material respects, the accounts are presented fairly in accordance with Australian Accounting Concepts and Standards and so as to present a view of the Society which is consistent with my understanding of its ﬁ nancial position and the results of its operations.

AUDIT OPINION:

In my opinion, the accounts of the Australian Greek Welfare Society Ltd. are properly drawn up: a) so as to give a true and fair view of:

(i) the Society’s state of affairs as at 30th June 2015 and of its result for the year ended on that date;

and

(ii) the other matters required by Division 4 Part 3.6 of the Corporations Law to be dealt within the accounts; b) in accordance with the provisions of the Corporations Law; and c) in accordance with the Statements of Accounting Concepts and applicable Accounting Standards.

D.C. Douglas C.P.A. (Number 15038) Registered Company Auditor

Dated on the 28th day of October, 2015

Annual Report 2014 - 2015 51 FINANCIAL STATEMENTS 2014 - 2015 AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N. 005 110 305)

STATEMENT BY DIRECTORS

In the opinion of the Directors of the Company:

1. (a) The accompanying proﬁ t and loss account is drawn up so as to give a true and fair view of the results of the Company for the ﬁ nancial year ended 30th June 2015.

(b) The accompanying balance sheet is drawn up so as to give a true and fair view of the state of affairs of the Company as at the end of the ﬁ nancial year.

(c) At the date of this statement there are reasonable grounds to believe that the Company will be able to pay its debts as and when they fall due.

2. The accompanying accounts have been made out in accordance with Australian accounting standards and applicable Approved Accounting Standards.

This statement is made in accordance with a resolution of the Board of Directors and is signed for and on the behalf of the Directors by:

George Spiliotis Jim Wood PRESIDENT TREASURER

Dated on the 11th day of November, 2015

52 Australian Greek Welfare Society FINANCIAL STATEMENTS 2014 - 2015 AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N. 005 110 305)

PROFIT AND LOSS ACCOUNT FOR THE PERIOD ENDED 30 JUNE 2015

NOTES 2015 2014

Operating Proﬁ t (Loss) Before Extraordinary Items 118021 122060 ------

Operating Proﬁ t (Loss) After Extraordinary Item 118021 122060

Accumulated Proﬁ ts/Losses at the Beginning of the Financial Year 691828 569768 ------

Accumulated Proﬁ ts at the End of the Financial Year 809849 691828 ------

Annual Report 2014 - 2015 53 FINANCIAL STATEMENTS 2014 - 2015 AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N. 005 110 305)

BALANCE SHEET AS AT 30 JUNE 2015

NOTES 2015 2014 CURRENT ASSETS

Cash At Bank 3 527008 373447 Debtors 3 34653 51343

TOTAL CURRENT ASSETS 561661 424790

NON-CURRENT ASSETS Property - 8 Corsair St 4 2150000 2150000 Property - 7 Union St 4 1500000 1500000 Renovations - 7 Union St 4 964303 975847 Furniture & Equipment 4 65911 109232 Furniture & Equipment - Union St 4 92793 124443 Motor Vehicle 4 94329 94291

TOTAL NON-CURRENT ASSETS 4867336 4953813

TOTAL ASSETS 5428997 5378603

CURRENT LIABILITIES Creditors & Accruals 5 84368 64665 Provisions 6 613146 646295

TOTAL CURRENT LIABILITIES 697514 710960

NON-CURRENT LIABILITIES Other Creditors 7 111967 128547 Loans - Bank 7 421543 472203 Provisions Employee Benrﬁ ts 7 807437 880294

TOTAL NON-CURRENT LIABILTIES 1340947 1481044

TOTAL LIABILITIES 2038461 2192004

NET ASSETS 3390536 3186599

MEMBERS FUNDS Retained proﬁ ts carried forward Retained proﬁ t/(Losses) 809849 691828 Reserves 2580687 2494771

TOTAL MEMBERS FUNDS 3390536 3186599

54 Australian Greek Welfare Society FINANCIAL STATEMENTS 2014 - 2015 AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N. 005 110 305)

NOTES TO AND FORMING PART OF THE ACCOUNTS FOR THE PERIOD ENDED 30 JUNE 2015

NOTE 1

ACCOUNTING POLICIES

GENERAL SYSTEM ON ACCOUNTING UNDERLYING THE FINANCIAL STATEMENTS

The Accounts have been prepared using the historical cost convention. The Accounts have been prepared in accordance with Schedule 5, Corporations Law, Accounting Standards of the Australian Accountancy Bodies and comply with other requirements of the Law.

Accounting Policies which have been signiﬁ cant in the preparation and presentation of the Accounts. a) FIXED ASSETS

Fixed assets are capitalised at cost or Director valuation. Certain ﬁ xed assets donated from time to time are not recorded in the accompanying ﬁ nancial statements.

Depreciation on ﬁ xed assets is calculated on a reducing balance basis so as to write off the net cost of each ﬁ xed asset during its expected economic life. b) INCOME TAX

The Australian Greek Welfare Society Ltd. is a not for proﬁ t organisation, exempt from income tax under the Income Tax Assesment Act. c) DONATED SERVICES

A substantial number of volunteers have donated a signifi cant amount of their time in the Australian Greek Welfare Society’s services and its fundraising campaigns. However, since no objective basis exists for record- ing and assigning values to their services, they are not refl ected in the accompanying fi nancial statements. d) EMPLOYEE BENEFITS

Annual, long service and sick leave is provided for all employees.

Annual Report 2014 - 2015 55 FINANCIAL STATEMENTS 2014 - 2015 AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N. 005 110 305)

NOTES TO AND FORMING PART OF THE ACCOUNTS FOR THE PERIOD ENDED 30 JUNE 2015

NOTES (CONTINUED)

NOTE 2 2015 2014

OPERATING SURPLUS/(LOSS) The Operating Result includes The Following Items of Income And Expenditure

OPERATING INCOME Government Grants 3363670 3276114

OTHER OPERATING INCOME Parent Fees for Child Care 1070194 1154035 Interest 17720 17726 Fundraising 135627 122020 Employee Beneﬁ ts 10521 7509 Emergency Fund 17661 14215 Resptie HACC Fees 15800 10113 Respite Fees Comm 17240 17120 PAG Fees 131945 138741 Computer Classes 961 5365 CAPS Fees 23407 28102 Case Management Fees 13014 17888 Donations 31900 30003 Membership Fees 1986 520 Rental Corsair St 34284 33279 Traneeship - Respite &CC 8856 25600 Workcover Reimbursement 9850 41947 Respite Fee For Service 1370285 1398413

TOTAL OPERATING INCOME 6274921 6338710

OPERATING EXPENSES Depreciation 73621 171881 Transfers to (From) Provisions Employee Beneﬁ ts 0 -7509

Auditors Renumeration 15572 14544

Aggregate Income Received of Due and Receivable by the Directors of the Australian Greek Welfare Society Ltd NIL NIL

56 Australian Greek Welfare Society FINANCIAL STATEMENTS 2014 - 2015 AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N. 005 110 305)

NOTES TO AND FORMING PART OF THE ACCOUNTS FOR THE PERIOD ENDED 30 JUNE 2015

NOTES (CONTINUED)

NOTE 3 2015 2014

Cash at Bank 84001 44882 Term Deposit 443007 328565

Total Bank 527008 373447

DEBTORS

Trade Debtors 24155 48699 Other Debtors 10498 2644

Total Debtors 34653 51343

NOTE 4

Property at 8 Corsair St Richmond 2150000 2150000 Directors Valuation

Property - 7 Union St Brunswick - At Cost 1500000 1500000

Property - Renovation - At Cost 1271089 1271089 Less Accumulated Depreciation -306786 -295242 964303 975847

Furniture & Equipment At Cost 209461 213461 Less Accumulated Depreciation -143550 -104229 65911 109232

Furniture & Equipment - 7 Union St 231330 231330 Less Accumulated Depreciation -138537 -106887 92793 124443

Motor Vehicle 166852 147736 Less Accumulated Depreciation -72523 -53445 94329 94291 NOTE 5

CURRENT LIABILITIES Creditors & Accruals 82435 64665 Grants In Advance 1933 0 84368 64665

Annual Report 2014 - 2015 57 FINANCIAL STATEMENTS 2014 - 2015 AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N. 005 110 305)

NOTES TO AND FORMING PART OF THE ACCOUNTS FOR THE PERIOD ENDED 30 JUNE 2015

NOTES (CONTINUED) NOTE 6 2015 2014 CURRENT PROVISIONS Employee Beneﬁ ts 516588 566654 Severance Pay 96558 79641 613146 646295 NOTE 7 OTHER CREDITORS GST Liability 68799 64388 Superannuation Payable 29569 29908 PAYG Withheld Payable 13599 34251 111967 128547 Loan - Westpac 12282 50325 Loan - Westpac 2 409264 421878 421543 472203

TOTAL OTHER CREDITORS 533510 600750 NON CURRENT LIABILITIES - PROVISIONS Employee Beneﬁ ts 782966 822294 Building Maintenance Provision 24471 58000 Total 807437 880294 NOTE 8 FINANCIAL REPORTING BY SEGMENTS AND LOCATION The Australian Greek Welfare Society Ltd operates in Community Services and Child Care Areas and only in Australia. NOTE 9 CASH FLOW INFORMATION a) Reconciliation of cash for the purposes of this Statement of Cash Flows Includes: i) Cash on Hand and in at Call Deposits with Banks or Financial Institutions; ii) Investments in money market instruments maturing within less than two months. CASH AT THE END OF THE YEAR IS SHOWN IN THE BALANCE SHEET AS: Cash At Bank 84001 Cash At Bank - Term Deposits 443007 Total 527008 b) Reconciliation of Cash Flows from operations: Operating Proﬁ t 118021 Depreciation/Amortisation 73621 Provisions 0

CASH FLOWS FROM OPERATIONS 191642

58 Australian Greek Welfare Society FINANCIAL STATEMENTS 2014 - 2015 AUSTRALIAN GREEK WELFARE SOCIETY LTD (A.C.N. 005 110 305)

STATEMENT OF CASHFLOWS FOR THE PERIOD ENDED 30 JUNE 2015

CASH FLOWS FROM OPERATING ACTIVITIES 2015

Receipts 6257201 Payments to Suppliers & Employees -6083279 Interest Received 17720

Net Cash Provided by (used in) Operating Activities 9b 191642

CASH FLOWS FROM INVESTING ACTIVITIES

Proceeds from sale of property, plant & equipment Payment for property, plant & equipment 0

Net Cash provided by (used in) investing activities 369732

Net Cash Flow from Financing Activities -369732

Net Increase/Decrease in cash held 288790

Cash at beginning of year 238218

CASH AT END OF YEAR 9a 527008

Annual Report 2014 - 2015 59

Australian Greek Welfare Society

7 Union Street, Brunswick VIC 3056 T: 03 9388 9998 F: 03 9388 9992 Email: [email protected] www.agws.com.au