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FAQ

1) How do the damper and the communicate? They communicate through an IR signal (no cables needed)

2) How is the installation process? The 5-min installation video shown below, explains the process: http://www.youtube.com/watch?v=fZTJDdTEbbw

3) How many OneZone Single can be installed? We recommend installing OneZone Single units in up to 30% of the total number of outputs/vents of the house. If the house has 10 vents, 3 OneZone Single can be installed.

4) How far from the grill can the thermostat be located? It can be located up to 50 feet away from the grill. But in order to work properly and detect the right of the room, it should be located near the grill in a place with good air circulation. That’s why we recommend to locate the thermostat 15 feet away from the grill.

5) What size of dampers are available? OneZone Single damper comes in three sizes for round ducts: 6’’, 8’’ and 10’’.

6) Is there a OneZone Single for square ducts? No, we are in the process of developing this new product.

7) How does OneZone Single work? The user selects the desired temperature, the damper’s gate opens to let hot or cold air (depending on the mode the unit is running), when the selected temperature is reached, the damper’s gate closes automatically. This process is repeated when the temperature changes.

8) When does the OneZone Single damper close? Cooling mode: It closes when the temperature of the zone where the OneZone Single is installed is lower than the selected temperature on the OneZone Single thermostat. Heating mode: It closes when the temperature of the zone where the OneZone Single is installed is higher than the selected temperature on the OneZone Single thermostat.

9) Can OneZone Single be installed in a two grills room? If both grills are for air supply, you can install two OneZone Single dampers, but only one thermostat. The thermostat needs to be located equidistant from both grills. So when the temperature is set on the thermostat, the two dampers will get the IR signal, and adjust the temperature of the room. The same happens for a zone that has 3 grills.

10) Does OneZone Single work with either or heating? Yes. The user just needs to select cooling mode or heating mode as desired. The sun icon on the screen refers to Heating Mode, and the Star to Cooling mode. 11) If my OneZone Single is closed, will the air supply continue flowing? Yes, even when OneZone Single is completely closed, it will still allow approximately 7% of the normal air supply in order to control and maintain the appropriate minimum temperature.

12) Why is it energy saving? With OneZone Single the user will be able to regulate the so the air will go to the areas where it’s needed. The main thermostat will achieve the desired temperature faster and earlier, using less energy.

13) How long do the batteries last? The damper’s batteries last a year. The thermostat’s batteries last 2 years. Approximately.

14) What type of batteries does OneZone Single use? The damper uses 2 regular C batteries, and the thermostat 2 regular AAA batteries.

15) How do I know if I have to change the batteries? In the damper a small red light located in the IR receiver will blink once in a while. When it starts blinking the user will have at least two weeks to change the batteries. Also, the thermostat will show a low bat icon.

16) Is it possible to program the thermostat? Yes, it is possible to program three time schedules on the thermostat. To create this schedules please follow the instructions shown on the video listed below: http://www.youtube.com/watch?v=sbCZ5UgIwWk

17) Is it noisy? No, OneZone Single is very quiet.

18) What comes with every OneZone Single kit? The OneZone Single kit includes the damper, the thermostat, and the batteries.

19) Does the product come with a guarantee? OneZone Single comes with a 2 year guarantee against defects.