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TABLE of Contents

Welcome to Fest Los Angeles 8

Thank You to Our Sponsors 10

Show Highlights 12

America’s Best Cold Brew Competition Bracket 13

Campfire Sessions Schedule 14

Educational Pit Stop Schedule 14

Latte Art World Championship Open Info 17

Product Showcase 18

Latte Art World Championship Open Bracket 20

Show Floor Map 23

Exhibitor Booths 24

Educational Tracks Schedule 26

Skill-Building Workshops & Competitions Schedule 30

Event Descriptions 32

Exhibitor Descriptions 42

Advertiser Index 54

COVER PHOTO BY NAJIB KALIL PALM TREE PHOTO BY EV CoffeeFest.com [ 7 WELCOME to Coffee Fest Los Angeles!

elcome to Coffee to offer? Make sure to check out page and next. There is still one more show in Fest Los Angeles! We 26 for our educational tracks, network- 2019: Coffee Fest returns to Washing- are excited to return ing opportunities, and workshops. The ton State launching Coffee Fest PNW in to L.A. alongside Latte Art World Championship Open at- Tacoma, November 15–16. Wthe Western Foodservice & Hospitality tracted over 150 applicants representing 2020 Dates: Expo and Healthy Food Expo West. New cities and countries around the world. Coffee Fest New York: March 8–10 classes, new exhibitors, and new ideas all Who will compete, who will win, and Coffee Fest Chicago: June 26–28 come together under one roof. We look who will be crowned the Los Angeles Coffee Fest Anaheim: August 9–11 forward to making this year’s Coffee Fest 2019 Champion? an experience that you will remember. Your participation this weekend will Coffee Fest Los Angeles will be our welcome you to a coffee community that Enjoy the show! 87th show in 26 years. A lot has changed will give you the inspiration, connec- YOUR COFFEE FEST TEAM in the industry, but what has remained tions, and education you need in a fun, constant is Coffee Fest’s desire to be engaging, and inviting environment. relevant and accessible to all who attend. Coffee Fest is the only event dedicated New to the industry, established retailer, to YOU, the independent specialty coffee or thriving roaster, Coffee Fest remains retailers and roasters looking to launch the place to come to stay in touch with or grow your business. As always, please an ever-evolving industry. Our staff ask any of our staff for help or recom- shows up every day to better your mendations. We value your choice to business and serve you as customers. invest and spend time with us, the next Are you networking with like-minded three days promise to not disappoint. business owners? Are you taking full ad- Don’t forget to mark your calendar vantage of all of the education we have for other Coffee Fest shows this year

8 ] COFFEE FEST Los Angeles 2019

10 ] COFFEE FEST Los Angeles 2019 A PUBLICATION OF FRESH CUP, INC. COFFEE FEST LOS ANGELES 2019 2627 NE MLK Jr. Blvd., Suite 203, Portland, OR 97212 A CLARION UX EVENT (503) 236-2587 1703 C Dock Street, Tacoma, WA 98402 | (425) 295-3300

JAN WEIGEL ERIKA LOWERY PUBLISHER SHOW DIRECTOR [email protected] [email protected]

JAN WEIGEL RENEE WULF SALES MANAGER EVENTS OPERATIONS MANAGER [email protected] [email protected]

CAITLIN PETERKIN BREANNA PITTS EDITOR EXHIBITOR SERVICES MANAGER [email protected] [email protected]

JORDAN JOHNSON HOLLY BARRETT ASSOCIATE EDITOR MARKETING MANAGER [email protected] [email protected] CYNTHIA MEADORS ART DIRECTOR HAILEY HAYES [email protected] SALES MANAGER [email protected] DIANE HOWARD ACCOUNTING MANAGER JAMES FORTE & ADVERTISING COORDINATOR SALES MANAGER [email protected] [email protected]

CoffeeFest.com [ 11 Show Highlights

DRINK MENU Evolution* Coffee Fest Monday & Tuesday, 8:00–10:15 a.m. 365 Meet at Hall J entrance and presenters CoffeeFest365.com will escort you to the show floor. Introducing Coffee Fest 365, your online Learn how to keep your beverage menu portal to specialty coffee education—on fresh and appealing by making the most of the ingredients that already exist in demand! Timing is everything, and while DOWNLOAD THE we offer four shows across the U.S. each your café and using the equipment you year, we realize that the timing and loca- Official Show App already have in your store. This hands-on tion of them might not always align with Installing the app on your device is as workshop will guide you through creative your business needs. Now with Coffee- easy as 1, 2, 3! Search “F&B LA 2019” in reimagining and new techniques. Really! Fest365.com, receive some of the same the App Store or Google Play or scan the This class is chock-full of tips, ideas, education you would find on-site, online above QR code, start downloading, and and builds to keep your customers when it is convenient for you. begin planning your show experience! engaged and coming back day after day.

BUSINESS OWNER Bootcamp* Monday, 8:00 a.m.–1:00 p.m. Room #407 COFFEE BUSINESS Created and produced in partnership with Start-Up Seminar* ANTHEM Coffee School & Durango Joes Sunday, 8:00 a.m.–5:00 p.m. Coffee and sponsored by Dillanos Coffee PRODUCT Room #407 Roasters, we bring you the Business Owner Showcase Created and produced in partnership Bootcamp. The coffee business can be a Sunday & Monday, 11:00 a.m.–5:00 p.m.; with Bellissimo Coffee and the American tough one, and we understand the fears Tuesday, 11:00 a.m.–4:00 p.m. Coffee and School, the Coffee and frustrations of owning a café—we’ve Hall J, Aisle #1500 Business Start-Up Seminar is designed to felt that pain ourselves! We have come Visit the Product Showcase on the show ensure new coffee shop owners exper- through the pain and have grown from floor, in Aisle #1500, to check out the prod- tise from the moment they open their owning one café to multiple that are all ucts on the market today from Coffee Fest, doors. In this one-day, extensive course, successful and thriving. We invite you to Western Foodservice & Hospitality Expo, you will learn how to develop and write join us at the Business Owner Bootcamp and Healthy Food Expo West exhibitors. your business plan; identify the dream lo- where we’ll get to know you and your busi- Attendees can also cast their vote to help cation; negotiate a favorable lease; hire, ness, teach you our best practices, and determine the “Best Of Fest.” Be sure to train & keep your ; select your set you up with knowledge and support vote by Monday at 5 p.m. for the chance to equipment; and last but not least, coffee empowering you to reach new heights in help determine a winner. branding & marketing. your coffee business!

12 ] COFFEE FEST Los Angeles 2019 *LIMITED SEATING. ADDITIONAL INVESTMENT AND PRE-REGISTRATION ARE REQUIRED. Opening Night RECEPTION PRANK BAR 1100 S. Hope St. Sunday, 5:15–8:30 p.m.

Join us Sunday, August 25, for the Coffee Fest Los Angeles Opening Night Reception at Prank Bar. Come for the food, networking, and fun! Guests will enjoy delicious appetizers, , and a fun setting. The first 200 guests with their Coffee Fest badge will receive a complimentary drink.

America’s Best Cold Brew COMPETITION BRACKET TIMES: Sunday, 12:30-5:00 p.m.; Monday, 12:30-4:00 p.m.; Tuesday, 12:00-1:30 p.m. LOCATION: BOOTH #2210 SEE PAGE 32 FOR MORE INFORMATION

CoffeeFest.com [ 13 Show Highlights

Campfire Café SESSIONS LOCATION: BOOTH #2159

TOP 12 BURNING ISSUES FACED BY COFFEE RETAILERS IN 2019. Gather around the fire for the Campfire Café Sessions. Hear from industry experts on the top 12 burning issues facing retailers today and what you can do to solve these issues in your business. TURN TO PAGES 33-35 FOR MORE DETAILS ABOUT EACH SESSION.

SUNDAY, AUGUST 25 MONDAY, AUGUST 26 TUESDAY, AUGUST 27 12:30-1:00 p.m. 12:30-1:00 p.m. 11:30 a.m.-12:00 p.m. Let’s Go Live! Pricing Strategies Marketing 1:30-2:00 p.m. 1:30-2:00 p.m. 12:30-1:00 p.m. The Deeper Meaning Retaining Employees Social Media for Local Business to the Customer Experience 2:30-3:00 p.m. 1:30-2:00 p.m. 2:30-3:00 p.m. Hiring & Training Navigating Customer Service Keeping Up with 3:30-4:00 p.m. 2:30-3:00 p.m. Specialty Coffee Trends Building a Clientele SOPs in Your Café 3:30-4:00 p.m. Winning in Retail

Education PIT STOP

LOCATION: BOOTH #1758

Pop in to the Education Pit Stop, sponsored by Cafe Imports. Learn from both specialty coffee AND food service industry experts on today’s hot topics that are impacting coffee retailers, roasters, and restaurateurs.

SUNDAY, AUGUST 25 MONDAY, AUGUST 26 TUESDAY, AUGUST 27 12:00-12:30 p.m. 12:00-12:30 p.m. 12:00-12:30 p.m. 7 Down & Dirty Hiring Tips to 4 Ways to Maximize Your Instagram The One Number You Must Know Attract & Retain Talent! 1:00-1:30 p.m. to Be Profitable 1:00-1:30 p.m. How to Create a Zero Waste Business 1:00-1:30 p.m. Crafting a Unique Tea Program 2:00-2:30 p.m. Plant-Based Everything: A Sustainable & Delicious Future 2:00-2:30 p.m. Selecting Your Coffee Equipment 2:00-2:30 p.m. 9 Key Areas of Social Media 3:00-3:30 p.m. Outstanding Mindset: How to Set Each 3:00-3:30 p.m. Crisis Food Safety Management: Day Up for a Success Is Roasting Right For You? Reducing Liabilities Associated with Health Department-Related Emergencies 3:00-3:30 p.m. Bar Tool Tricks For Your Café or Restaurant

14 ] COFFEE FEST Los Angeles 2019

Show Highlights

Latte Art WORLD CHAMPIONSHIP OPEN

TIMES: Sunday, 12:00-2:30 p.m.; Monday, 12:00-1:30 p.m.; Tuesday, 12:00-1:30 p.m. LOCATION: Back of Aisle #1900

Don’t miss 64 of the world’s best baristas battling in an exciting bracket-style, sudden-death format that features head-to-head competition. Competitors are given three minutes to pro- duce one drink, which is then scored against the competitor at the facing machine. Those receiving the highest score from the three judges advance. Judging is based on seven categories: speed, balance/symmetry, color distribution, line clarity, creativity/difficulty, execution, and presentation. The ultimate champion will earn a grand sum of $2,500, while second place will win $1,500, and third place will take home $1,000. SEE BRACKET ON PAGE 20.

MEET THE JUDGES:

CHRIS TERIKA KRISTI DEFERIO RAAK PERSINGER Keys to the Stumptown Shop Podcast Coffee Roasters

CoffeeFest.com [ 17 Product Showcase

40 BELOW JOE Booth #2118 40 Below Joe: From the founder and inventor of Dippin’ Dots comes a new company. 40 Below offers an extraordinary product line GHIRARDELLI that includes coffee lovers’ CHOCOLATE favorite coffee and dairy-free ALMOND COW COMPANY creamer beads flash-frozen Booth #2123 BREWISTA Booth #1717 to ensure a delicious, fresh, Almond Cow Pro: The Pro- Booth #1923 Dark Chocolate & Cocoa and easy cup of joe every fessional Plant-Based Milk Cold Pro Jr.: The team Sweet Ground Powder: For time! We get down to the Maker. The Almond Cow Pro at Brewista behind the over 150 years, Ghirardelli science of it all. Our process HAPPY PLANET is a specialized high-speed revolutionary Cold Pro Com- has set the Sweet Ground brews the highest-quality Booth #1818 milk maker. It is specifically mercial Cold Brew System Chocolate Powder standard. arabica beans and cryogeni- Happy Planet Oatmilk designed for making large has brought their innova- Today, we’re expanding our cally freezes the ultra-fresh Barista Edition: Easy quantities of plant-based tion home with the two-liter offerings to include new Dark coffee into little beads using to steam, foams like a milks quickly from any nut, liquid at -320F. 40 Cold Pro Jr. Designed and Chocolate & Cocoa Sweet dream! Happy Planet Below Joe makes it possible grain, or seed without the manufactured in the U.S., it Ground Powder. This new Oatmilk Barista is specially to bring this freshness back hassle of straining! With the features a lever-controlled chocolate powder delivers formulated for use in coffee to life in minutes, one cup at Almond Cow Pro, you can valve (no need for corks!), rich, indulgent flavor and products. With its balanced a time, whenever you want. make 2 1/2 gallons of plant- easy outlet filter removal, deep, dark color. It’s a less- and neutral taste, it lets cof- No waste, no grounds, no based milk in 4 minutes. integrated handles, and a sweet alternative to classic fee shine, and its formula filters, and no expensive You’re in control of sourcing nesting carafe, all BPA free. sweet ground chocolate holds microbubbles for coffee machines. Our unique amazing latte art. We also ingredients, which main- Cold brew has evolved over powders. Crafted from products can be eaten cold only use certified gluten-free tains consistency and saves the past 50 years—now the simple, non-GMO ingredients with a spoon or can be oats that are grown using money, not to mention all cold brewer has too! See it including real chocolate, enjoyed traditionally in liquid only rainwater and sunshine, the ways you can use your in action at Booth #1923 or forms by simply adding hot Dutched cocoa, and , allowing us to use 7x less water to the frozen beads. leftover pulp. There’s a visit www.mybrewista.com it’s easier than ever to create water than it takes to grow a All natural, dairy-free. Real world of possibilities with and www.thecoldpro.com for dark and dreamy beverages crop of almonds or sustain Coffee. Real . the Almond Cow Pro. more information. and desserts. a herd of dairy cattle.

1883 MAISON ROUTIN MONIN hints of and ginger. Easily craft on-trend Booth #1800 Booth #1623 golden and deliver the superfood-packed 1883 Cardamom Syrup: For more than Monin Vanilla Spice Syrup: Step Out of health halo customers are craving. Made with pure 135 years, 1883 Maison Routin has strived the Ordinary. Monin Vanilla Spice Syrup cane sugar and no artificial ingredients. to demonstrate its expertise in the field combines superior Madagascar vanilla SAKU TEA of beverage flavoring. Created in the with a warming blend of cinnamon, , Booth #2113 heart of the French Alps, 1883 premium , and cardamom for an intrigu- Ruby Ginger Beetroot Latte Blend: syrups benefit from an exceptional natural ingly new and delicious flavor in every Ruby Ginger features the nourishing environment, one favorable to preserving aromas, sip. Made with pure cane sugar and no benefits of beet root and coconut milk and bringing flavors to life. With a heritage of artificial ingredients. in a rich, velvety blend with aromatic craftsmanship, 1883 is unrivaled in the commitment MONIN cinnamon and stress-relieving ash- to flavor authenticity and innovation, purity of taste, Booth #1623 wagandha. Together they provide a combination of and aromatic intensity, which we achieve through Monin Golden Turmeric Syrup: Bright sweet and zesty flavors that are naturally warming the selection of the best ingredients. Because of our Color, Bold Flavor. Turn your creations into and delicious. SAKU creates innovative powdered commitment to flavor authenticity and innovation, gold with Monin Golden Turmeric Syrup. latte blends featuring nourishing superfoods and 1883 is launching its Fall Flavor Line with three This vibrantly colored syrup delivers a adaptogenic botanicals. exceptional, all-natural flavors: Warm Spices, Carda- sweet, earthy turmeric root profile with mom, and Pumpkin Spice.

18 ] COFFEE FEST Los Angeles 2019 NAVITAS ORGANICS Booth #1722 Navitas Superfood Lattes: Nourishment in a Cup: Premium, organic superfoods combine with energizing coconut oil powder for a plant-based creamy pick-me-up. Superfoods include: Turmeric: TODDY LLC Ayurvedic medicine high in cur- THAIWALA Booth #1641 cumin, a unique compound that Booth #1600 Toddy Cold Brew Cupping Kit: reduces inflammation, turmeric Thaiwala Thai Tea: Thaiwala is The Toddy Cold Brew Cupping Kit supports balance and vitality; the latest in drinkable euphoria is the industry’s first cold brew Cacao: Mayan Food of the Gods. from Oregon Chai founder Heath- evaluation solution designed Rich in antioxidants and es- er Howitt. Thaiwala is the first to brew small batch sizes. The MONIN sential minerals, cacao has been natural and authentic Thai tea smaller brewing vessels facilitate Booth #1623 enjoyed throughout the centuries concentrate on the market—and it comparative sensory analysis Monin Sea Salt Caramel Toffee to nourish both mind and body; tastes insanely good. The organic while minimizing the potential Sauce: Sweet & Salty Nostalgia. Matcha: Ancient Japanese ritual black tea is sourced from a farm waste sometimes associated Monin Sea Salt Caramel Toffee premium culinary grade, this in northern Thailand whose cred with on-boarding a cold brew pro- Sauce delivers the rich, buttery green tea is revered for its unique is backed by mobs of honeybees. gram. When used in conjunction taste of toffee in a complex and antioxidants and the calm energy Thaiwala Thai tea concentrate: with the Toddy Cold Brew Cup- craveable combination with gour- it provides. Quality ingredients: Easy to use • Vegan • Loved by ping Protocol and Cupping Form, met sea salt and creamy caramel. Experience multidimensional Organic, plant-based, vegan & millennials, coffee drinkers, and the kit simplifies the method of layers of flavor with nostalgic dairy-free. Simple & Convenient: chai lovers • Year-round appeal • cold brew cupping, controlling flair. Versatile in specialty coffee Single-serve packets. Mix with Serve hot or iced—just add whole other variables to help you focus beverages, milkshakes, and more. 8oz. hot water, stir, and enjoy! milk or dairy alternative. on the flavor profiles.

SMARTFRUIT TORANI or preservatives. Torani Puremade Dark Chocolate Booth #1816 Booth #1635 Sauce, made with Dutched cocoa and real cream, Smartfruit: While most Torani Puremade White Peach: Torani’s delivers a rich and decadent chocolate flavor that smoothie mixes and syrups new line of Puremade Syrups are expertly perfectly complements a beverage. out there are loaded with add- crafted to deliver amazing flavor with the TORANI ed sugars and additives, Smartfruit Purees are made purest ingredients and no artificial flavors, Booth #1635 with 100% non-GMO real fruit, with no added sugar, colors, or preservatives. Torani Puremade Torani Puremade Salted Caramel Syrup: additives, or artificial colors or flavors. Each flavor White Peach Syrup, made with real cane Torani Puremade Salted Caramel Syrup is enhanced with a unique superfood powerhouse sugar, delivers the flavor of a juicy, perfectly ripe captures the richness of smooth caramel like omega-3s, antioxidants, oat fiber, electrolytes, white peach that’s perfect for a refreshing beverage. with roasted, brown butter notes and a hint detoxifiers, and other goodies to help you and your TORANI of salt. GMO-free with no artificial flavors, customers sustain a healthy lifestyle. Booth #1635 colors, or preservatives, it is the perfect Torani Puremade Dark Chocolate syrup for flavoring lattes, cold brew, and frozen Sauce: Torani’s new line of Puremade blended drinks without compromise. Sauces are expertly crafted to deliver amazing flavor with the purest ingre- dients and no artificial flavors, colors,

CoffeeFest.com [ 19 20 ] COFFEE FEST Los Angeles 2019 CoffeeFest.com [ 21

Show Floor MAP

CoffeeFest.com [ 23 Exhibitor BOOTHS

APPAREL HP HOOD TORANI TENTERA COFFEE ROASTERS Booth #1924 Booth #1635 Booth #1833 D&E ELLA, INC. Booth #1933 IFILL SYSTEMS TREE OF DREAMS/ Booth #1912 TURMERIC LATTE MIX COFFEE/TEA IMPORTER, SOCKGUY Booth #1935 Booth#2130 INNOVATIVE BEVERAGE DISTRIBUTOR, GROWER CONCEPTS, INC UNCANNY WELLNESS Booth #1813 Booth #2115 ALLY COFFEE Booth #1843 ASSOCIATIONS ITO EN VIVE ORGANIC Booth #2004 Booth #2062 BEYOND THE GRIND A BID FOR HOPE/CAFÉ Booth #2047 FEMENINO FOUNDATION JAVA JACKET INC Booth#2059 Booth #1809 THE CHAI COMPANY INC. BUSINESS SERVICES Booth #1725 COFFEE FEST KERRY FOODSERVICE-DAVINCI, BELLISSIMO TRADE SHOWS OREGON CHAI, BIG TRAIN COFFEE BOARD OF INDIA COFFEE ADVISORS Booth #2229 Booth #1901 Booth #1852 Booth #1613 KOR SHOTS INC DIVINE SPECIALTY TEAS GOURMET COFFEE & TEA COMPANY LTD BEVERAGES Booth #1965 INSURANCE PROGRAM Booth #1837 Booth #2058 1883 MAISON ROUTIN MAYA TEA CO. EASTHILL TEA CO. Booth #1800 Booth #1629 THE LEASE COACH Booth #2014 Booth #1958 AMBROSIA SIPPING CHOCOLATE MONIN GOURMET FLAVORINGS GAVIÑA GOURMET COFFEE Booth #1743 Booth #1623 STATE FARM INSURANCE Booth #2013 Booth #2041 ANGEL SPECIALTY FOODS HANKOOK TEA COMPANY Booth #2017 Booth #1601 TOAST Booth #1949 Booth #1612 BARISTA 22 OB ENTERPRISES DBA BOSS HOLLAND VALLEY COFFEE Booth #1812 Booth #2034 Booth #1608 BHAKTI CHAI PACIFIC FOODS OF OREGON COFFEE ROASTER/ HUGO TEA COMPANY Booth #1714 Booth #1808 WHOLESALER Booth #1607 CAFFE D’VITA/BRAD BARRY CO. LTD PICNIK 40 BELOW JOE INTERNATIONAL TEA IMPORTERS Booth #1913 Booth #2001 Booth #2118 Booth #2122 CALIFIA FARMS PRANA CHAI NORTH AMERICA BEAN & BUD BY ALLO JAIPUR AVENUE CHAI Booth #1905 Booth #1922 Booth #1747 Booth #2060 CAPPUCCINE INC. RED BULL DAYMAR ARTISAN LEWI IMPORT AND Booth #1707 Booth #1936 COFFEE ROASTERS EXPORT LLC Booth #1849 THE CHAI COMPANY INC. RENUDE Booth #1841 Booth #1725 Booth #2033 DENIZLI ÖZSTAR KURUYMIȘ MAKINA SAN.VE TIC. LTD. ȘTI. MAYA TEA CO. COFFEE BLENDERS/NUZEE INC. THE REPUBLIC OF TEA Booth #1822 Booth #1629 Booth #1746 Booth #2103 DAO COFFEE METROPOLITAN TEA COMPANY RIPPLE FOODS Booth #2133 Booth #2201 Booth #1801 Booth #2117 FRINJ COFFEE, INC. NÓN LÁ COFFEE ECOVESSEL SAKU TEA Booth #2245 Booth #2040 Booth #2018 Booth #2113 GAVIÑA GOURMET COFFEE NORTH AMERICA SPICY COMPANY ELMHURST MILKED SANCTUARY CHAI Booth #2013 Booth #2016 Booth #2028 Booth #2029 JOE COFFEE PRANA CHAI NORTH AMERICA ME SERVICE SMARTFRUIT Booth #2125 Booth #1922 Booth #1805 Booth #1816 JOSUMA COFFEE/ RISHI TEA & BOTANICALS FLAVOR DEPOT STARBURST POWER ENERGY CON- MALABAR GOLD ESPRESSO Booth #1752 Booth #1928 CENTRATE AND FRUIT FUSIONS Booth #1704 Booth #2031 SANCTUARY CHAI FROZEN BEAN KLATCH Booth #2029 Booth #2022 THAIWALA INC. Booth #1741 Booth #1600 SHORELINE SUPPLY COMPANY GUITTARD CHOCOLATE LANNA COFFEE CO. Booth #1640 Booth #2147 TIPU’S CHAI Booth #2032 Booth #1919 THE REPUBLIC OF TEA HAPPY PLANET MR. ESPRESSO Booth #2103 Booth #1818 TODDY, LLC Booth #1952 Booth #1641 THETA RIDGE COFFEE HOLLANDER CHOCOLATE PEERLESS COFFEE & TEA Booth #1916 Booth #1804 Booth #2107

24 ] COFFEE FEST Los Angeles 2019 TRAVIESA COFFEE JAVA MASTER INTERNATIONAL LE WAF REVOLV Booth #2105 Booth #2036 Booth #1718 Booth #2108

UGANDA COFFEE AND LIGHTTELLS CO. LTD. MONIN GOURMET FLAVORINGS ROASTAR TEA FARMERS TRADE Booth #2128 Booth #1623 Booth #2112 Booth #1963 LORING SMART ROAST MYLK LABS TIGHTPAC AMERICA, INC. UUMA TRADING Booth #1942 Booth #1842 Booth #1740 Booth #1960 MILL CITY ROASTERS NAVITAS ORGANICS UPAC2 INC. Located on loading dock behind Booth #1722 Booth #1705 DÉCOR & FURNISHINGS latte art competition NUSH FOODS DESIGN & LAYOUT SERVICES NUOVA DISTRIBUTION USA Booth #1602 RETAIL MERCHANDISE Booth #1631 Booth #1900 OCEAN RANCH ORGANICS ALTO COLD BREW OB ENTERPRISES DBA LID BOSS Booth #1947 Booth #2222 Booth #2034 EQUIPMENT SUPER POP SNACKS CREATED CO. PRECISION Booth #1917 Booth #1918 ALL-FILL INC. INSTALLATION PRODUCTS Booth #1647 TORANI Booth #1701 ELEMENTAL Booth #1635 Booth #1615 ALMOND COW SKA FABRICATING Booth #2123 WELLER SNACKS Booth #1909 FIFTY/FIFTY BOTTLES Booth #1817 Booth #1930 ALTERNATIVE AIR & SONOFRESCO STORE FIXTURES Booth #1823 GALLAS COSMETICS Booth #1940 MEDIA Booth #1648 TODDY, LLC ALTO COLD BREW Booth #1641 FRESH CUP MAGAZINE KLEAN KANTEEN Booth #2222 Booth #1713 Booth #1616 TURBOCHEF TECHNOLOGIES AMERICAN BEER EQUIPMENT Booth #1929 ROAST MAGAZINE MIIR Booth #2129 Booth #1702 Booth #1953 WATERWISE, LLC ARROW INDUSTRIES Booth #1622 MUGGO Booth #2137 PACKAGING/TAKEOUT Booth #2042 BARRINGTON PACKAGING SYSTEMS GROUP, INC FOOD SOLUTIONS PLANETARY DESIGN Booth #1724 Booth #1846 40 BELOW JOE ALL-FILL INC. Booth #1647 BELLWETHER COFFEE Booth #2118 SHELL CREEK SELLERS Booth #1946 Booth #1609 ANGEL SPECIALTY FOODS BRITEVISION MEDIA Booth #1700 BLENDTEC Booth #2017 UNCANNY WELLNESS Booth #1829 Booth #2115 AZUCA CALIFORNIA COMPOSITE BREWISTA Booth #2100 WELLY LLC Booth #2227 Booth #1923 Booth #1716 C&H SUGAR CUSTOM TAKEOUT CURTIS Booth #2035 Booth #1618 Booth #2012 TECHNOLOGY EARNEST EATS FOAMAROMA LLC DENIZLI ÖZSTAR KURUYMIȘ Booth #2002 Booth #2056 CROPSTER MAKINA SAN.VE TIC. LTD. ȘTI. Booth #1957 Booth #1822 GALANT FOODS Booth #2135 GREENPACKS USA Booth #1706 ECARD SYSTEMS INC. DESIGN & Booth #1617 LAYOUT SERVICES GHIRARDELLI CHOCOLATE CO. INTERNATIONAL Booth #1631 Booth #1717 Booth #1961 JOE MOBILE ORDERING Booth #2006 DIEDRICH ROASTERS GUITTARD CHOCOLATE JAVA JACKET INC. Booth #1937 Booth #2147 Booth #1809 LOYALTY BIZ, INC. Booth #1603 DRINK BROOD THE HERSHEY COMPANY PACIFIC INC. Booth #2212 Booth #2037 Booth #1848 PERFECTCUBE Booth #1831 ESPRESSO ME SERVICE HOLLANDER CHOCOLATE PACK PLUS CONVERTING Booth #1805 Booth #1804 Booth #1708 SELBYSOFT, INC. Booth #1723 FRANKE COFFEE SYSTEMS INNOVATIVE BEVERAGE CONCEPTS, INC PBFY FLEXIBLE PACKAGING Booth #1934 TOAST Booth #1813 Booth #2218 Booth #1612 HANS PREMIUM WATER QUICKLABEL Booth #2001 LE CHEF BAKERY Booth #2023 Booth #1712

CoffeeFest.com [ 25 EDUCATIONAL TRACKS Sunday Schedule—Included with admission

ROASTING AltoCold Brew ROOM 408B ROOM Presenter: Panel CoffeeExplosion to Loseto Employees Women inRoasting (runs until 12:30 p.m.) 12:30 until (runs PeerlessCoffee Tea & BUSINESS OPERATIONS Presenter: Chris Deferio, Chris Presenter: Keys to theShop Podcast

ofCold Brew in Shop Your Presenter: Matt Bushman,Presenter: Presenter: Lon LaFlamme, Lon Presenter: HOTTRENDS & TRAINING HOT TRENDS TRAINING & Class:Ways 10 The Top Class: The Hospitality Craft Hospitality The Class: Class:Ask The Experts: Class: Steps 10 to Elevate theCraft

,

Supply ChainBasics & ROASTING ROASTING Cafe Imports Cafe intoCafé Your ROOM 408A Presenter: Meister, Presenter: in Emerging Origins in Buying Green Coffee Green Buying The Restaurant Coach Restaurant The BUSINESS OPERATIONS ANTHEMCoffee School Presenter: Donald Burns, BUSINESSOPERATIONS

Presenter: BryanReynolds Class: TheFuture of Coffee: Successfully Implement Food Presenter: Katherine Hartline & Hartline Katherine Presenter: Class: Level Up LeadershipYour Class: Class: ExpandBrand! Your How to Chelsey Walker-Watson, Atlas Coffee Chelsey Walker-Watson,Atlas Building Long-Distance Building Relationships

, Located: Booth #1758 , Located: Booth #2159

, Located: Booth #2159

, Located: Booth #2159 , Located: Booth #2159 , Located: Room #408B , Located: Booth #1758 Magazine Let’sGo Live! with BryanReynolds, ANTHEMCoffee School

ROOM 403BROOM SUNDAY, AUGUST 2019 25, SUNDAY, (runs until p.m.) 12:15 Fresh Cup Presenter: Palm, Tom Malabar GoldEspresso Presenter: Melind John, Melind Presenter: DillanosCoffee Roasters BUSINESSOPERATIONS BUSINESSOPERATIONS Presenter: Sam Spillman, BUSINESSOPERATIONS CreateZero a WasteCafé DesignLayout & Services HOTTRENDS & TRAINING Presenter: Jordan Johnson, Jordan Presenter: Class: Espressoand Coffee: Class: OpeningNewa Café? Class: HowTalk: to Trash More Different ThanThink You Class: Increase Retention through Retention Increase Class: Ongoing Professional Development Professional Ongoing cational Track: Roasting Track: cational Training & Trends Hot Track: cational Training & Trends Hot Track: cational Roasting Track: cational Operations Business Track: cational mpfire Café: mpfire Café: The Deeper Meaning to the Customer Experience with JeremyLyman, Birch Coffee mpfire Café: Keeping Up with Specialty TrendsCoffee with Anna Gutierrez, Barista 22 Syrups & Sauces mpfire Café: Winning in Retail with Chris Deferio, Keys to the Shop Podcast ucation PitStop: Crafting Unique a ProgramTea with Amy Finn,Rishi Botanicals & Tea ucation PitStop: Is Roasting Right Forwith You? Meister, Cafe Imports umpthe Roaster:A Focused ConversationAbout RoastingCoffee with Cafe Imports

ducationalTrack: Sales & Marketing ducationalTrack: Sales & Marketing Ca E St Edu Ed Edu Ca E Ca Edu Ed Edu Ca Edu

CoffeeFest Birch Coffee Birch ROOM 403A ROOM NetworkingSocial Class: Roadmap to Drive-Thru Success Presenter: Mike Miller, Miller, Mike Presenter: SALES & MARKETING & SALES Tuning Fork Consulting Consulting Fork Tuning Presenter: Joshua Boyt,Joshua Presenter: InsideOutside& of Your Presenter: HollyBarrett, DillanosCoffee Roasters BUSINESSOPERATIONS BUSINESSOPERATIONS Door Front Shop’s Coffee BUSINESSOPERATIONS Presenter: Jeremy Lyman, Jeremy Presenter:

Class: Creative Marketing Creative Class: Class: First-TimeAttendee Tips& Class: BrandBusiness & Tune-Up: Building a Mission That Mission Building Resonates a

12:45-2:00p.m. 2:30-3:00p.m. 1:00-1:30p.m. 1:30-2:00p.m. 3:00-3:30p.m. 3:30-4:00p.m. 12:30-1:00p.m. 8:00-8:50a.m. 8:55-10:00a.m. 10:05-10:55a.m. 11:00-11:55 a.m.

26 ] COFFEE FEST Los Angeles 2019 EDUCATIONAL TRACKS Monday Schedule—Included with admission

ROASTING VictrolaCoffee ROOM 408B ROOM Shelby Slooten, Van Make a Roast Profile Joe Mobile Ordering Mobile Joe Presenter: Jim Lewis & BUSINESSOPERATIONS BUSINESSOPERATIONS Presenter: Matt Ehresman,Presenter: HOT TRENDSTRAINING & Presenter: Brenden Martin, Martin, Brenden Presenter: EnhancedBeverage Solutions Presenter:Dave Strathern, Monin Culture& Customer Expectations Class: Benefits of Mobile Ordering Class:Coffee Roasting: How to Class:Evolve: Changing Coffee Café: Everything Need You Knowto Magazine Class: Convenience Products in Your

ROASTING SelbySoft, Inc. SelbySoft, ROOM 408A withGift Loyalty& to Roastingto Dreams Zack LymanPodcast SpecialtyCoffee.Com withOnline Marketing SALES & MARKETING & SALES SALES & MARKETING & SALES Presenter:Zack Lyman, Presenter: Mike Spence, Mike Presenter: Presenter: Justin Borge, Justin Presenter: BUSINESSOPERATIONS Class: Retaining Baristas & Baristas Retaining Class: Bellissimo Coffee Advisors Coffee Bellissimo Cultivating CompanyCulture Class: ElevatePresence Your Class: IncreaseRevenue Your Class: From Green Beans US Roaster Corp; Robert Hensley, Presenter: DanielJolliff Jesse & Bowser,

, Located: Booth #2159 , Located: Booth #1758 , Located: Booth #2159 , Located: Booth #1758 , Located: Booth #2159 , Located: Booth #2159

MayaTea ROOM 403BROOM The Lease Coach The Lease Negotiate to Win! MONDAY, AUGUST 2019 26, MONDAY, (runs until p.m.) 12:15 Class:it Off Tea Presenter: Palm, Tom Malabar Gold Espresso Presenter: Melind John, Melind Presenter: Presenter: Manish Shah, Manish Presenter: BUSINESS OPERATIONS BUSINESSOPERATIONS Presenter: Willerton, Dale Design Layout & Services HOT TRENDSTRAINING & HOT TRENDS TRAINING & Class: Espressoand Coffee: Class: OpeningNewa Café? More Differentthan Think You Class: Leasing CoffeeShop Space? cational Track: Business Operations Business Track: cational Operations Business Track: cational Operations Business Track: cational Operations Business Track: cational Operations Business Track: cational Operations Business Track: cational mpfire Café: Pricing Strategies with Jim Starcev, PerfectCube mpfire Café: Retaining Employees with Matt Milletto, Bellissimo Coffee Advisors mpfire Café: HiringTraining& with Joshua Boyt, Metronome Coffee mpfire Café: Building a Clientele with JeremyLyman, Birch Coffee ucation PitStop: How Create to a Zero Waste Business withJordan Johnson, Fresh Cup ucation PitStop: Selecting Coffee Your Equipment with Terry Ziniewicz, Caffewerks

Ca Edu Ed Edu Ca Edu Ed Edu Ca Edu Ca Edu

BaristaEdition Presenter: Panel ROOM 403A ROOM (runs until 12:30 p.m.) 12:30 until (runs Effective Management Effective Tuning Fork Consulting Consulting Fork Tuning Presenter: Joshua Boyt,Joshua Presenter: AddThem Menu to Your Presenter: Chris Deferio, Chris Presenter: BUSINESSOPERATIONS BUSINESSOPERATIONS Keysto the Shop Podcast Presenter: Anna Gutierrez, Anna Presenter: HOT TRENDSTRAINING & HOT TRENDSTRAINING & Class:Ask The Experts: Barista22 Syrups & Sauces

What,How & Why Should You Class: Essential Elements of Class: BrandBusiness & Up: Tune Building a Mission That Mission Building Resonates a Class: Specialty Drink Trends–

12:30-1:00p.m. 1:00-1:30p.m. 1:30-2:00p.m. 2:00-2:30p.m. 2:30-3:00p.m. 3:30-4:00p.m. 8:00-8:50a.m. 8:55-10:00a.m. 10:05-10:55a.m. 11:00-11:55 a.m.

CoffeeFest.com [ 27 EDUCATIONAL TRACKS Tuesday Schedule—Included with admission

Toast, Inc. That Sticks ROOM 408B ROOM FrinjCoffee, Inc. of Your Business ofYour Coffee Snapshot: Coffee Shelby Slooten, Van Class: Enhancing the Enhancing Class: Customer ExperienceCustomer SALES & MARKETING & SALES Presenter:Jim Lewis & BUSINESS OPERATIONS California-Grown Coffee California-Grown BUSINESS OPERATIONS

JimStarcev, PerfectCube Presenter: Lindsey Mesta, Presenter: Michael Powers, Presenter: Mark Calhoun & Calhoun Mark Presenter: HOTTRENDS & TRAINING Class: Creating Branda Running the “Business” Side “Business” the Running EnhancedBeverage Solutions Class: Coffee bythe Numbers: Class: Marketing Higha Valued

MayaTea ROASTING Tipu’s Chai Tipu’s CBD IndustryCBD Beyond theBean ROOM 408A UnCanny Wellness UnCanny Class: Steep it Up! Presenter: Alex Corren, Alex Presenter: BUSINESS OPERATIONS Presenter:Amy Kellogg, Presenter: Manish Shah, Manish Presenter:

HOT TRENDS TRAINING & HOT TRENDSTRAINING & Class: Understanding & Understanding Class: HeatherPerry, Klatch Coffee Presenter: Todd Goldsworthy & Goldsworthy Todd Presenter: Class: The Emerging Hemp DoFor A Look You: into Services Class: What RoasterYour Can Implementing Situational Leadership Situational Implementing

, Located: Booth #1758 , Located: Booth #1758

, Located: Booth #2159

, Located: Booth #2159 , Located: Booth #2159 , Located: Booth #2159 The Basics SelbySoft, Inc. SelbySoft, ROOM 403BROOM TUESDAY, AUGUST 27, 2019 AUGUST 27, TUESDAY, SALES & MARKETING & SALES SALES & MARKETING & SALES the Single-ServeMarket Presenter: Mike Spence, Mike Presenter: Dillanos Coffee Roasters Presenter: Michael Ryan, Presenter: Sam Spillman, BUSINESS OPERATIONS Class: Barista Theory: HOT TRENDS TRAINING & Class: Usingthe Numbers to Threadbare Coffee Company Work for Not You, AgainstYou Hensley, SpecialtyCoffee.ComHensley, Class: CareerMapping for Baristas Class: Effective Ways to Sellinto Presenter:Tim Widmer, iFillCupRobert & cational Track: Hot Trends & Training & Trends Hot Track: cational Operations Business Track: cational Training & Trends Hot Track: cational mpfire Café: Marketing with Bruce Milletto, Bellissimo Coffee Advisors mpfire Café: Social Media for Local Business with Jennifer Morimoto,Torani mpfire Café: Navigating Customer Service with Levi Andersen, Kerry Group mpfire Café: SOPs in your Café with Chris Deferio, Keys to the Shop Podcast ucation PitStop: Plant-Based Everything: A Sustainable& Delicious Future withNathanael May, Pacific Foods ucation PitStop: Tricks Bar For Café Your Tool or Restaurantwith Levi Andersen, Kerry Group ducationalTrack: Sales & Marketing ducationalTrack: Sales & Marketing ducationalTrack: Sales & Marketing

Ca E Ca E Ed Edu Ca E Ca Edu Ed Edu

ROASTING Cafe Kreyòl Cafe SocialMedia Your Business! Your ROOM 403A ROOM Business Insurance Insurance Business SALES & MARKETING & SALES ANTHEMCoffee School IntegritySustainability & Direct Trading: Sourcing, DirectTrading: BUSINESSOPERATIONS Class: Key Components of HOT TRENDS TRAINING & Presenter:Bryan Reynolds,

Presenter: Joseph Stazzone, Joseph Presenter: SpecialtyBeverage Industry & Class: Probiotics& Functional Class: Understanding Your Understanding Class: Class: Storytelling Class: Through Presenter:Zach Miller, JoeFroyo Presenter: State FarmInsurance Beverages: The NewStandard in the

12:30-1:00p.m. 1:00-1:30p.m. 1:30-2:00p.m. 2:30-3:00p.m. 3:00-3:30p.m. 11:30 a.m.-12:00 p.m.11:30 8:00-8:50a.m. 8:55-10:00a.m. 10:05-10:55a.m. 11:00-11:55 a.m.

28 ] COFFEE FEST Los Angeles 2019

*SKILL-BUILDING Workshops & Competitions TING TING TING T TRENDST & TRAINING TRENDST & TRAINING TRENDST & TRAINING TRENDST & TRAINING T TRENDST & TRAINING TRENDST & TRAINING T TRENDST & TRAINING TRENDST & TRAINING T TRENDST & TRAINING MPETITION MPETITION CTION SINESS OPERATIONS SINESS SINESS OPERATIONS SINESS OPERATIONS SINESS SINESS OPERATIONS SINESS SINESS OPERATIONS SINESS CEPTION UCATIONAL TRACK UCATIONAL UCATIONAL TRACK UCATIONAL XHIBITION OPEN XHIBITION E HO ROAS HO HO BU AU HO ED BU HO BU ROAS CO CO HO RE ED HO BU HO BU ROAS HO

.00

5 99 99 99 99 9 9 9 9 9 9 49 79 79 79 99 OST OST C $1 $7 $4 $1 $60 $1 C $4 $2 $3 $4 $2 $4 $4 $2 $1 $4 $1

nish Shah, Maya Tea rkCalhoun Jim & Starcev, PerfectCube rkCalhoun Jim & Starcev, PerfectCube tworking Event tworking n Jolliff,US RoasterCorp & féFemenino Foundation mantha Rounds,Dillanos Coffee Roasters & mantha Rounds,Dillanos Coffee Roasters & mantha Rounds,Dillanos Coffee Roasters & rani, Pacific Barista Series,Tea & MayaBlendtec rryZiniewicz, Caffewerks rikaRaak, La Marzocco & rikaRaak, La Marzocco & rikaRaak, La Marzocco & yanReynolds, Anthem Coffee & Joe Lloyd, DurangoJoes ankBar uce Milletto Matt & Milletto, Bellissimo Coffee Advisors ornDhaese, DillanosCoffee Roasters ornDhaese, DillanosCoffee Roasters ichael Ryan, Threadbare Coffee Company Coffee Threadbare Ryan, ichael Company Coffee Threadbare Ryan, ichael ichael Ryan, Threadbare Coffee Company Coffee Threadbare Ryan, ichael iminationRound: 64 Competitors imination Round: 32 Competitors RESENTER RESENTER rittany Matteson, ANTHEM Coffee School Coffee ANTHEM Matteson, rittany School Coffee ANTHEM Matteson, rittany rittany Matteson, ANTHEM Coffee School Coffee ANTHEM Matteson, rittany obert Hensley, SpecialtyCoffee.Com Hensley, obert M R M P B Da Ma Te Ne Ca B P B Ma Sa Br Bj Te El El Sa Te Pr To Ma Sa Br M Bj Te

SUNDAY, AUGUST 2019 25, SUNDAY, MONDAY, AUGUST 2019 26, MONDAY,

d Ford Hope/Café Femenino Foundation SilentAuction erica’s BestCold Brew Competition ke Moreke With What’sIn Your Store ffeeFest OpeningNight Reception *Business Owner Networking Luncheon Networking Owner *Business e Financial Sideof RunningSuccessfula Business ands-OnBarista Training ands-OnBarista Training e Financial Sideof Running Successfula Business ands-On BaristaTraining offee BusinessStart-Up Seminar tte Art World ChampionshipOpen oastingSeminar (Live Roaster) *Infuse-a-Palooza Tasting Tea * Preventative MaintenanceWorkshop *Real Numbersin Your Café: *Drink Menu Evolution: *Real Numbers in YourCafé: *Business Owner Bootcamp rainthe Trainer: FreePour LatteArt Workshop ntroductionto Cupping ntroductionto Free Pour Latte Art Workshop ntroductionto Cupping ntroductionto Free Pour Latte Art Workshop ITLE ITLE xhibition Open xhibition *R E A Bi T *H *C *I *I La Am *H *T Co T *H Th Ma Th *I *I

ll J ll llJ llJ oth#2259 oth#2209 4A 4B 4A 4B 4B 4A 6A 6A 6A 7 7 5 5 5 5 ck of Aisle #1900 Aisle of ck OOM# OOM# Bo 40 40 Ha 40 Ha Ba R 40 40 40 40 40 Bo 40 40 R Ha 40 40 40 40 40

11:30 a.m.-2:00 p.m. a.m.-2:00 11:30

9:30-11:00a.m. a.m.-1:00 11:00 p.m. a.m.-5:00 11:00 p.m. 12:00-2:30p.m. 5:15-8:30p.m. 8:00-11:00a.m. 8:30-10:00a.m. 8:30-10:30a.m. p.m. a.m.-5:00 a.m.-1:30 11:00 p.m. 11:00 12:30-4:40p.m. 1:00-5:00 p.m. TIME 8:00 a.m.-12:00p.m. 8:00 a.m.-5:00p.m. 3:00-5:00p.m. 8:00-11:00a.m. 8:00 a.m.-1:00p.m. TIME 8:00 a.m.-12:00p.m. 8:00-10:15a.m.

8:30-10:00a.m. 8:30-10:30a.m.

30 ] COFFEE FEST Los Angeles 2019 *LIMITED SEATING. ADDITIONAL INVESTMENT AND PRE-REGISTRATION ARE REQUIRED. *SKILL-BUILDING Workshops & Competitions TING TING TING TING TING T TRENDST & TRAINING T TRENDST & TRAINING T TRENDST & TRAINING TRENDST & TRAINING MPETITION MPETITION MPETITION MPETITION T TRENDST & TRAINING TRENDST & TRAINING TRENDST & TRAINING T TRENDST & TRAINING T TRENDST & TRAINING CTION CTION UCATIONAL TRACK UCATIONAL TRACK UCATIONAL XHIBITION OPEN XHIBITION XHIBITION OPEN XHIBITION E E ED ROAS HO ED HO HO ROAS HO ROAS HO AU ROAS HO CO CO AU CO HO HO CO HO ROAS

5 99 99 9 9 9 9 9 9 49 79 79 79 99 OST OST C C $7 $4 $1 $4 $2 $4 $1 $7 $4 $1 $2 $1 $1 $4

nish Shah, Maya Tea ister, Cafe Imports ister, Cafe Imports ampionship Finals ampionship Finals n Jolliff,n US RoasterCorp & Jolliff,n US RoasterCorp & féFemenino Foundation féFemenino Foundation mantha Rounds,Dillanos Coffee Roasters & mantha Rounds,Dillanos Coffee Roasters & rani, Pacific Barista Series,Tea & MayaBlendtec rryZiniewicz, Caffewerks rikaRaak, La Marzocco & rryZiniewicz, Caffewerks rikaRaak, La Marzocco & rikaRaak, La Marzocco & ornDhaese, DillanosCoffee Roasters ichael Ryan, Threadbare Coffee Company Coffee Threadbare Ryan, ichael ichael Ryan, Threadbare Coffee Company Coffee Threadbare Ryan, ichael Company Coffee Threadbare Ryan, ichael imination Round:32 Competitors imination Round: Competitors16 RESENTER RESENTER rittany Matteson, ANTHEM Coffee School Coffee ANTHEM Matteson, rittany rittany Matteson, ANTHEM Coffee School Coffee ANTHEM Matteson, rittany obert Hensley, SpecialtyCoffee.Com Hensley, obert SpecialtyCoffee.Com Hensley, obert P R P B M R Da Ma Te To Sa Bj Te Da B M Ca Me Te Ch M El Ca El Sa Ch Te Me Te

AUGUST 2019 26,

MONDAY, MONDAY, TUESDAY, AUGUST 27, 2019 AUGUST 27, TUESDAY,

d Ford Hope/CaféFemenino Foundation SilentAuction d Ford Hope/CaféFemenino Foundation SilentAuction erica’s BestCold Brew Competition erica’s BestCold Brew Competition ke Moreke With What’sIn Your Store troduction to Tasting Concepts: Understanding Flavor in Coffee in Flavor Understanding Concepts: Tasting to troduction ands-On BaristaTraining tte Art World ChampionshipOpen tte Art World ChampionshipOpen oastingSeminar (LiveRoaster) oastingSeminar (LiveRoaster) dvancedFree PourLatte ArtWorkshop *Infuse-a-Palooza Tasting Tea *Advanced Espresso MachineRepair & *Drink Menu Evolution: *Advanced Tasting Concepts: Coffee Flavor and Calibration and Concepts: Flavor Coffee Tasting *Advanced *Espresso MachinePreventative MaintenanceWorkshop *Train the Trainer: Barista Skills rainthe Trainer: FreePour LatteArt Workshop aintenance Workshop aintenance ntroductionto Cupping ntroductionto Free Pour Latte Art Workshop ITLE ITLE xhibition Open xhibition xhibition Open xhibition T *R E T *H *I *I *R M Ma A Bi E Am La A Bi Am La *T *In *A

ll J ll llJ ll J ll llJ oth #2259 oth #2259 oth #2209 oth #2209 4A 4B 4A 4A 4A 5 5 5 5 5 5 ck of Aisle #1900 Aisle of ck #1900 Aisle of ck OOM# OOM#

R Bo 40 Ha 40 R Ha 40 40 40 Bo Ba 40 40 Ha Bo Ba Ha Bo 40 40 40 40

9:30-11:00a.m. a.m.-1:30 11:00 p.m. 8:00-10:15a.m. 8:30-10:00a.m. 8:30-10:30a.m. TIME TIME 8:00 a.m.-12:00p.m. 11:00 a.m.-1:00 11:00 p.m. 9:30-11:00a.m. a.m.-12:00 11:00 p.m. 11:00 a.m.-1:00 11:00 p.m. a.m.-2:00 11:30 p.m.

12:00-1:30p.m. 11:00 a.m.-5:00 p.m. a.m.-5:00 11:00 p.m. a.m.-4:00 a.m.-1:30 11:00 p.m. 11:00 12:00-1:30p.m. 12:30-4:00p.m. 2:00-4:00 p.m.

12:00-5:00p.m. 1:00-5:00 p.m. 2:00-4:00p.m. 3:00-5:00p.m.

*LIMITED SEATING. ADDITIONAL INVESTMENT AND PRE-REGISTRATION ARE REQUIRED. CoffeeFest.com [ 31 EVENT Descriptions

10 STEPS TO ELEVATE THE CRAFT This workshop will cover and is not lim- say that coffee tastes like chocolate, nuts, OF COLD BREW IN YOUR SHOP ited to the following: flowers, fruit, or other nuanced foods and Sunday, 8:00-8:50 a.m. • Basic Functions of an Espresso Machine flavors? In this hands-on class, attend- Room #408B • Parts Definitions ees will briefly review the basic material Matt Bushman, Alto Cold Brew • Daily, Weekly & Monthly Cleaning from Introduction to Tasting Concepts The future of cold brew is here! For decades, Schedules before diving into coffee-tasting exercises cold brew remained unchanged. The same • Brew Group Maintenance designed to assist in the development old ingredients, brewed with the same old • Pump Adjustment & Replacement of coffee-tasting language, higher-level processes, using the same old equipment, • Steam Valve Repair & Replacement coffee flavor concepts, and calibration, and served in the same uninspiring way. • Adjust & Replace Pressurestat including advanced exercises such as Even as specialty coffee was exploding with • Drain Maintenance triangulation and cup scoring. *Introduc- innovation, focus on quality, community, • Water Flow Trouble Shooting tion to Tasting Concepts is required to and competitions, cold brew was stuck. It *This workshop is hands-on and consid- take this course.* wasn’t until the past few years that people ered an advanced class* began to apply a similar level of innovation, focus on quality, community, and competi- AMERICA’S BEST tions to cold brew. This lecture explores the *ADVANCED FREE POUR COLD BREW COMPETITION emerging world of specialty cold brew and LATTE ART WORKSHOP Sunday, 12:30-4:40 p.m.; Monday, 12:30-4:00 p.m.; highlights 10 practical steps that shops can Monday, 3:00-5:00 p.m. Tuesday, 11:30 a.m.-2:00 p.m. take to elevate the craft of cold brew. Come Room #405 | Cost: $179 Booth #2209 join the discussion and be part of this grow- Terika Raak, La Marzocco & Michael Ryan, Coffee Fest and competition sponsor ing community! Threadbare Coffee Company Brood welcome you to the America’s Best Are you an expert at hearts and roset- Cold Brew Competition. The Coffee Fest tas and want to take your latte art skills Best Cold Brew Competition has been *ADVANCED ESPRESSO to the next level? This is the class for developed to determine and acknowledge MACHINE REPAIR & you. In this 2-hour, 5-person-per-trainer the best-tasting cold brew at each of the MAINTENANCE WORKSHOP workshop, you will get the experience and three Coffee Fest shows annually across Monday, 11:00 a.m.-1:30 p.m. feedback from our trainers to help refine the U.S. All roasters/retailers in the coun- Room #405 | Cost: $199 your skills so that you can take your art to try may apply to compete. All Coffee Fest Terry Ziniewicz, Caffewerks the next level while exploring some new Attendees may sample and cast a ballot. This hands-on workshop focuses on the designs. Register early as there are only The Top 3 Nitro and Top 3 Traditional basic maintenance and repairs all café 20 seats available! *Previous Latte Art Still winners will be awarded. owner operators should know. Basic main- Experience Required* tenance can save you hundreds of dollars in repairs that are quick and easy to ASK THE EXPERTS: remedy. Industry leader Terry Ziniewicz *ADVANCED TASTING BARISTA EDITION of Caffewerks will walk you through some CONCEPTS: COFFEE FLAVOR Monday, 11:00 a.m.-12:30 p.m. of the most common repairs required to AND CALIBRATION Room #403A keep espresso machines in tip-top shape Tuesday, 11:00 a.m.-1:00 p.m. Panel and also provide valuable information Room #404A | Cost: $49 Join us for a brand-new panel designed on how to train your staff to be just as Meister, Cafe Imports specifically for baristas. Baristas are a cus- capable to troubleshoot common issues. What do coffee tasters mean when they tomer’s first point of contact when they

32 ] COFFEE FEST Los Angeles 2019 *LIMITED SEATING. ADDITIONAL INVESTMENT AND PRE-REGISTRATION ARE REQUIRED. walk in the door, and as such, they have for hyper-convenient experiences. Nearly of owning a café—we’ve felt that pain a lot of responsibility: They’re expected 1 in 3 transactions are made ourselves! We have come through the pain to greet customers warmly, take and through a mobile device and over 60% and have grown from owning one café to prepare orders, upsell pastries and whole of people in the U.S. have used mobile multiple that are all successful and thriv- bean, and create an overall positive and ordering in the last six months. In this ing! We invite you to join us at the Busi- memorable experience. This interactive, presentation, we explore the threats ness Owners Bootcamp where we’ll get to 90-minute panel discussion will present and opportunities this era of hyper- know you and your business, teach you leaders in the barista community discuss- convenience creates for the independent our best practices, and set you up with ing timely and relevant topics such as the coffee category and how to enhance what knowledge and support empowering you importance of excellent customer service, makes specialty coffee experiences unique to reach new heights in your coffee busi- how to navigate plant-based milk trends, while embracing the realities of consumer ness! So, register now for the Business tips for educating customers without behavior and mobile ordering. Owner Bootcamp. This class is offered at alienating them, advice for dealing with each Coffee Fest Trade Show. coworkers, and suggestions for develop- ing coffee careers beyond the bar. And of A BID FOR HOPE/CAFÉ FEMENINO course, bring your own questions, too! FOUNDATION SILENT AUCTION *BUSINESS OWNER Sunday, 11:00 a.m.-5:00 p.m.; Monday, 12:00- NETWORKING LUNCHEON 5:00 p.m.; Tuesday, 11:00 a.m.-12:00 p.m. Sunday, 11:30 a.m.-2:00 p.m. ASK THE EXPERTS: Booth #2059 Room #406A | Cost: $60 WOMEN IN ROASTING Café Femenino Foundation Networking Event Sunday, 11:00 a.m.-12:30 p.m. The Café Femenino Foundation’s A Bid The #1 request from Coffee Fest attendees Room #408B for Hope silent auction is the place to is that they want more opportunities to Panel win fantastic items donated by exhibi- network and share ideas with business Roast Magazine brings you a Q&A with tors on the show floor. Proceeds from owners like themselves. Coffee Fest has the women in roasting! Come listen and the silent auction are used to fund grants created that place for YOU, the business ask about the topics current to the roast- the Foundation receives from a variety of owner and the cornerstone of the indus- ing community such as education and coffee-producing countries for emergency try. Please join us for our NEW Network- learning resources, roasting equipment, aid, economic development and water ing Luncheon. Join your peers over lunch best practices for business, and collabora- projects, medical, health, micro-lending, and discuss the major pain points facing tion in the specialty coffee industry. This and educational programs. Please join business owners today. Hear from other relevant roaster discussion is facilitated Coffee Fest in supporting this wonderful owners and operators what is and isn’t by Roast Magazine and brought to you organization. working. Learn from other business own- only at Coffee Fest! ers’ mistakes and encourage success. This learning lunch will leave you encouraged, BRAND & BUSINESS TUNE-UP: motivated, and with the networking con- BUILDING A MISSION BARISTA THEORY: nections you came to Coffee Fest for. THAT RESONATES THE BASICS Discussion Topics include: Tuesday, 10:05-10:55 a.m. Sunday & Monday, 8:55-10:00 a.m. • Keeping Up With Trends & Staying Room 3403B Room #403A Sam Spillman, Dillanos Coffee Roasters Joshua Boyt, Tuning Fork Consulting Ahead of the Competition Join us for this brand-new session on Whether you are just starting a business • Sourcing & Selecting New Barista Theory Basics. We will cover a gam- or have been open for years, this seminar Products & Vendors ut of coffee information, from coffee ori- is for you! We will go over a step-by-step • Employee Development: Hiring, gins to cleaning equipment properly. This process to refining your business and Training & Retaining seminar is catered to baristas of all skill personal mission, vision, and values, • Marketing & Setting Yourself Apart levels, whether you are just getting started leading you to greater daily profits and fulfillment. We will also touch on brand in the craft of coffee or you are looking to CAMPFIRE CAFÉ: development, daily operations, and mar- brush up on what you already know. We BUILDING A CLIENTELE will be spending our time discussing how keting strategy. Monday, 3:30-4:00 p.m. coffee gets to our cafés, dialing in espresso, Booth #2195 understanding the three components of Jeremy Lyman, Birch Coffee *BUSINESS milk and how they affect the quality of As many business owners and managers OWNER BOOTCAMP the beverage, creating beautifully textured know, the loyal regular customer is what Monday, 8:00 a.m.-1:00 p.m. milk, and finishing up with a brief equip- Room #407 | Cost: $199 keeps the business on track. A coffee ment cleaning overview. Bryan Reynolds, ANTHEM Coffee School & shop regular is unlike any other industry Joe Lloyd, Durango Joes Coffee regular. A regular at a restaurant comes Created and produced in partnership with in once or twice a month. A coffee shop BENEFITS OF MOBILE ORDERING ANTHEM Coffee School and Durango regular comes in once or twice a day. We’ll Monday, 8:00-8:50 a.m. Joes Coffee and sponsored by Dilla- talk about what goes into creating loyalty Room #408B and building a regular clientele as well as Brenden Martin, Joe Mobile Ordering nos Coffee Roasters, we bring you the ways to make your regular customers your In the era of on-demand consumption, Business Owner Bootcamp. The coffee own brand ambassadors so they can help people pass up the products they prefer business can be a tough one, and we understand the fears and frustrations do a lot of your work for you.

*LIMITED SEATING. ADDITIONAL INVESTMENT AND PRE-REGISTRATION ARE REQUIRED. CoffeeFest.com [ 33 EVENT Descriptions

CAMPFIRE CAFÉ: CAMPFIRE CAFÉ: CAMPFIRE CAFÉ: THE DEEPER MEANING TO THE LET’S GO LIVE! RETAINING EMPLOYEES CUSTOMER EXPERIENCE Sunday, 12:30-1:00 p.m. Monday, 1:30-2:00 p.m. Sunday, 1:30-2:00 p.m. Booth #2195 Booth #2195 Booth #2195 Bryan Reynolds, ANTHEM Coffee School Matt Milletto, Bellissimo Coffee Advisors Jeremy Lyman, Birch Coffee In this campfire session, Coffee Fest’s Creating a great culture within your When people speak about customer resident Facebook Live guru, Bryan Reyn- business can not only help you hire the service and customer experience, their olds of ANTHEM Coffee School, will be best employees available, but it can also focus usually involves talk of eye contact, demonstrating the value of going live on help you retain your best staff longer. smiling, approachability, and ensuring Facebook, and helping you to overcome Become not just an employer but also a customers feel good about their overall your fear of “going live” in an effort to developer. We will discuss how to develop transaction. While these are certainly stay in sight and in mind of potential a great mission statement, how to set elements of good customer service, there customers, share meaningful stories, and core values that your employees can relate are underlying factors that are typically promote what’s happening in your coffee to, and how to maximize the life of each not discussed. Sure, smiling is a great businesses around the world. employee’s tenure with your business. way to make a customer feel welcomed, but if we run out of straws and that same customer has to then ask about straws, CAMPFIRE CAFÉ: MARKETING CAMPFIRE CAFÉ: SOCIAL MEDIA the initial smile is pretty much forgotten Tuesday, 11:30 a.m.-12:00 p.m. FOR LOCAL BUSINESS about. This Campfire Café session will talk Booth #2195 Tuesday, 12:30-1:00 p.m. Bruce Milletto, Bellissimo Coffee Advisors Booth #2195 about what customers are truly looking Please drop in and bring your questions Jennifer Morimoto, Torani for in their daily interactions and how to to this unique and personal approach Building a brand and cultivating a com- accomplish these goals. to one of the most important aspects of munity of social media can be a handful. any coffee business: marketing. In my How do I promote my business while CAMPFIRE CAFÉ: years in the industry, I have seen more keeping things simple? What platforms HIRING & TRAINING shops stumble from a failure to properly are the best? In this talk, Torani will share Monday, 2:30-3:00 p.m. approach and implement a well-rounded best practices from their network of cafés Booth #2195 marketing program than any other aspect and small businesses that will help you Joshua Boyt, Metronome Coffee of their operation. We will discuss some grow your business. Your café and staff culture will make or of the unique challenges the audience break the customer experience. As com- faces and hopefully come away with plex as it may seem to be it hinges on just some valuable tips and ideas on how to CAMPFIRE CAFÉ: SOPS IN YOUR CAFÉ a few core elements that, when cultivated kickstart and design a new or an ongoing Tuesday, 2:30-3:00 p.m. properly, can provide a fantastic, unique, program and its challenges. Booth #2195 and impressive experience for both your Chris Deferio, Keys to the Shop Podcast staff and your customers. If it is neglect- To say that it is a challenge to stay on ed, however, it will give way to dissent CAMPFIRE CAFÉ: top of all the elements that go into run- and disillusionment in your staff, leaving NAVIGATING CUSTOMER SERVICE ning a great café would be a venti-sized both you and your customers in a cycle of Tuesday, 1:30-2:00 p.m. understatement. Coffee quality, com- confusion, disappointment, and ratio- Booth #2195 Levi Andersen, Kerry Group munication, service, maintenance of the nalization. This 30-minute session will Customer service is a key component space—these are just a few of the areas deliver key foundational principles and of your customers’ experience. In this that are critical to your success. In spite practices for you to apply in your café to 30-minute speed session, we will cover of this, many cafés leave these things to nurture, cultivate, and direct the culture training essentials, hiring correctly, chance and owners end up frustrated at through how you hire, train, and care for barista preparation, working together, the less-than-stellar results. You need your staff, thereby ensuring the best care and handling tough customers. Keep your SOPs ASAP! Communicating standards for your customer. customers coming back and give them the and expecting them to be executed con- customer service they want and deserve. sistently is impossible without developing CAMPFIRE CAFÉ: KEEPING UP WITH Followed by a Q&A. Bring your questions! standard operating procedures. In this SPECIALTY COFFEE TRENDS session, you will learn how to create SOPs Sunday, 2:30-3:00 p.m. for your shop that will in turn create a Booth #2195 CAMPFIRE CAFÉ: culture where everyone knows what to do Anna Gutierrez, Barista 22 Syrups & Sauces PRICING STRATEGIES and how to do it well. Don’t miss this ex- Do you know how to be on the cutting Monday, 12:30-1:00 p.m. tremely important session. The happiness Booth #2195 edge of what’s new in specialty coffee for of you, your staff, and your customers Jim Starcev, PerfectCube this year? Come learn how to be a step depends on it! Join us today for this 30-minute speed ahead of your competition with some session on pricing strategies. We will marketing and drink-making trends at the cover how to find the optimal prices, the Campfire Session “Specialty Coffee Trends impacts of increasing/decreasing prices in 2019.” and monitoring them to ensure success in your business. You won’t want to miss it!

34 ] COFFEE FEST Los Angeles 2019 *LIMITED SEATING. ADDITIONAL INVESTMENT AND PRE-REGISTRATION ARE REQUIRED. CAMPFIRE CAFÉ: last but not least, coffee branding and CONVENIENCE PRODUCTS IN WINNING IN RETAIL marketing. You will receive a comprehen- YOUR CAFÉ: EVERYTHING YOU Sunday, 3:30-4:00 p.m. sive Coffee Business Start-Up Reference NEED TO KNOW Booth #2195 and Study Guide. This class has continu- Monday, 10:05-10:55 a.m. Chris Deferio, Keys to the Shop Podcast ously sold out before the show start—reg- Room #408B Jim Lewis & Shelby Van Slooten, Enhanced In this campfire session you will discover ister early to secure your spot! the practical principles for entrepreneur- Beverage Solutions ial success taken from in-depth interviews More and more coffee shops and chains of some of the world’s most respected COFFEE BY THE NUMBERS: are seeing the benefit in convenience coffee shop entrepreneurs. Opening a RUNNING THE “BUSINESS” SIDE products to drive chain-wide consistent café is no small feat—it comes with many OF YOUR BUSINESS drink quality. As you begin to explore this mistakes, victories, risks, and rewards. In Tuesday, 11:00-11:55 a.m. world, it is important to understand all of his podcast, Keys to the Shop, host Chris Room #408B the options available to you, and the best Deferio has been able to tap into the wis- Mark Calhoun & Jim Starcev, PerfectCube strategy and equipment to streamline dom of successful café owners as they dis- In this session we will go over the busi- these products. This class will explore cuss the lessons they have learned, best ness side of your business. While numbers everything from cold brew coffee and tea practices, and tips for a thriving business can be confusing, they are critical to your concentrate to BIBs (bag in a ), one- in coffee. If you are a shop owner or are success. Topics will include: how to have way , syrups and sauces, and counter- thinking of taking the plunge, this session a healthy business, metrics you should top dispensers (for cold brew, nitro cold will provide invaluable insight that will be tracking, industry comparisons you brew, and other drink options). help you and your business achieve suc- should be targeting, and growing your cess. Don’t miss it! business the right way. Mark and Jim bring their experience from both owning CREATING A BRAND food-based retail stores and running THAT STICKS CAREER MAPPING FOR BARISTAS multiple businesses. Tuesday, 8:00-8:50 a.m. Room #408B Tuesday, 11:00-11:55 a.m. Outline: Michael Powers, Toast, Inc. Room #403B 1. A Healthy Business As the coffee industry evolves, so does Michael Ryan, Threadbare Coffee Company • What’s a healthy business? the way we market our business. Consum- In an industry with no clear career track, • Is your business healthy? ers, millennials especially, are particular the path forward can be hazy for baristas • Are you making any money? How do in their preferences and hold brands to a who are passionate about coffee but you know? new standard. How you market your coffee don’t necessarily want to manage or own • Creating a healthy business shop is the 2019 version of “curb appeal.” a shop. In this lecture, for baristas and • What metrics to track With some cities having many coffee shops managers alike, Michael explores what it • How to track them to pick from, people are more likely to takes to make coffee your career. Whether • Systems/processes google the options or look at reviews on you’re a barista who wants to work in cof- 2. Healthy Growth TripAdvisor/Yelp, and we want to make fee long-term or a manager who has staff • How much can you afford? sure that your business comes out on top you want to create a career track for, this • Is all growth good growth during these searches. In this session we’ll lecture will outline the basic steps needed • How do you grow? discuss how to build your brand the right to be successful. • Customer input way, how to get the word out, and how to • Products manage your online reputation to continue • Locations *COFFEE BUSINESS to grow your customer base. • Wholesale vs. Retail START-UP SEMINAR Sunday, 8:00 a.m.-5:00 p.m. • Pricing Room #407 | Cost: $399 • Shrink to grow CREATIVE MARKETING Bruce Milletto & Matt Milletto, INSIDE & OUTSIDE OF YOUR COFFEE Bellissimo Coffee Advisors SHOP’S FRONT DOOR COFFEE ROASTING: The Coffee Business Start-Up Seminar is Sunday, 10:05-10:55 a.m. HOW TO MAKE A ROAST PROFILE designed to ensure the new coffee shop Room #403A Monday, 8:55-10:00 a.m. Jeremy Lyman, Birch Coffee owners expertise from the moment they Room #3408B All too often, after someone takes the open their doors. Created and produced Matt Ehresman, Victrola Coffee plunge into opening their own cof- in partnership with Bellissimo Coffee and Coffee varies greatly from origin to origin, fee shop, they shortly discover that it the American Coffee and Barista School, varietal to varietal, crop year to crop year, involves more than just sitting at a table, there is no other specialty coffee seminar and processing method to processing doing a crossword puzzle or reading in America that provides the knowledge method. As such, this lecture intends to the , and having a cup of coffee. It and professional experience as entrepre- inform you how to take these variables requires more work than most anticipate neurs will find in this seminar. In this and make a cohesive roasting plan for and leaves many people scratching their one-day, extensive course, you will learn each coffee. Although a brief introduction head on what to do next to get people how to develop and write your business will be given, this lecture will be geared lining up for their coffee. Having had this plan; identify the dream location; negoti- towards attendees with a general under- epiphany after he opened their first loca- ate a favorable lease; hire, train & keep standing of the roasting process. your baristas; select your equipment; and tion, Jeremy dove into the deep end try- ing to be creative and clever in how Birch

*LIMITED SEATING. ADDITIONAL INVESTMENT AND PRE-REGISTRATION ARE REQUIRED. CoffeeFest.com [ 35 EVENT Descriptions

Coffee engaged its customers. This class and go as you like. Take pictures, ask EDUCATION PIT STOP: will help coffee shop owners with one or questions, and volunteer for a little PLANT-BASED EVERYTHING: A more shops with their creative marketing hands-on demo or two. SUSTAINABLE & DELICIOUS FUTURE and engagement. It’s not just about how Tuesday, 1:00-1:30 p.m. businesses are engaging their current Booth #1758 Nathanael May, Pacific Foods customers, but how they’re gaining new EDUCATION PIT STOP: What started as a tiny, soy-flavored loyal ones. CRAFTING A UNIQUE TEA PROGRAM Sunday, 1:00-1:30 p.m. corner of the grocery store and coffee Booth #1758 shop has blossomed into an entire world *DRINK MENU EVOLUTION: Amy Finn, Rishi Tea & Botanicals of plant-based products. Far from being MAKE MORE WITH WHAT’S When curating a tea menu, the goal is to mere alternatives to dairy, these bever- IN YOUR STORE create a lineup that illustrates key points: ages stand on their own with flavors and Tuesday, 8:00-10:15 a.m. different origins, processing types, caf- functionality that can’t be replicated. This Show Floor | Cost: $45 feine content, and flavors, occasions, and presentation takes you from the num- Torani, Pacific Barista Series, Maya Tea & functional benefits to give variety and bers (How many people are using these Blendtec interest. The modern, cutting-edge menu products?) to the motivations (Why?!). Learn how to keep your beverage menu cannot be without matcha as “the espres- Do your customers want more options? fresh and appealing by making the most so of tea.” Your menu illustrates value and Find out the answer here (spoiler alert: of the ingredients that already exist in creativity to patrons and gives purpose to they do). your café and using the equipment you the program, as well as unique and exclu- already have in your store. This hands-on sive experiences to your property. workshop will guide you through creative EDUCATION PIT STOP: SELECT- re-imagining and new techniques. Really! ING YOUR COFFEE EQUIPMENT This class is chock-full of tips, ideas, and EDUCATION PIT STOP: HOW TO Monday, 2:00-2:30 p.m. drink builds to keep your customers CREATE A ZERO WASTE BUSINESS Booth #1758 engaged and coming back day after day. Monday, 1:00-1:30 p.m. Terry Ziniewicz, Caffewerks After a brief trend introduction, the class Booth #1758 New to the industry? Need to upgrade Jordan Johnson, Fresh Cup Magazine will break into four different drink sta- your gear? Picking out the equipment for Consumers are more concerned about tions facilitated by industry experts from your café or restaurant is one of the most pollution, , and Torani, Pacific Barista Series, Maya Tea, important things you’ll do in the planning corporate environmental responsibility and Blendtec who will dive into reexamin- and building out stages of your business. than ever before. Cafés and restaurants ing menu classics in a new way. Attendees We want you to consider all aspects of have become a highly visible representa- will learn to create everything from lay- your equipment before you purchase, from tion of these issues over recent years due ered and color-changing drinks to trendy location-based technical support to mak- to the amount of waste that consumers alternative milk beverages, frothed cold ing sure your equipment can handle your produce through single-use cups, to-go foam, and how to incorporate texture and projected volume. We will cover all this and , and plastic straws. Fresh Cup deliver social-media friendly beverages. more in our 30-minute education session. Magazine Associate Editor, Jordan John- Demonstration Stations: son, will walk café and restaurant owners • On Ice: Cold Brew, Lemonade & through an easy-to-understand zero- EFFECTIVE WAYS TO SELL INTO Handcrafted Sodas waste strategy that they can easily imple- THE SINGLE-SERVE MARKET • Non-Dairy Beverages ment in their businesses. Attendees will Tuesday, 8:00-8:50 a.m. • Blended Drinks & Techniques discover how a zero-waste program is Room #403B • Tea Tim Widmer, iFillCup & Robert Hensley, not only good for the planet, but good SpecialtyCoffee.Com for the bottom line as well. Join us as we instruct how to effectively EDUCATION PIT STOP: market single-serve pods into various BAR TOOL TRICKS FOR YOUR channels built around fresh fill. Today we CAFÉ OR RESTAURANT EDUCATION PIT STOP: will cover each of the four main channels Tuesday, 3:00-3:30 p.m. IS ROASTING RIGHT FOR YOU? Booth #1758 Sunday, 3:00-3:30 p.m. and show you how to build your brand Levi Andersen, Kerry Group Booth #1758 and still maintain brand integrity. We will Have you ever shaken a cocktail and had Meister, Cafe Imports discuss the different forms of single-serve the shaker tins stuck? Yeah, me too. What are the benefits and drawbacks and show you how to build a program that Espresso and bartending equipment of roasting your own coffee? Is roasting excels. You will leave this lecture with in- can be intimidating! Allow me to help. I coffee the right choice for your business novative, new ideas. can show you the difference between a either right now or sometime in the julep, Hawthorne, or fine mesh strainer future? This session is perfect for café and restaurant owners, as well as anyone who ELEVATE YOUR PRESENCE WITH and why you need all three (or do you?). ONLINE MARKETING I can show you how to make drinks is considering whether or not to pursue custom-roasting coffee. Monday, 11:00-11:55 a.m. without damaging your wrists. I’ve been Room 3408A a barista for a decade and spent six Zack Lyman, Zack Lyman Podcast years as the liquid chef for a global food Marketing for your coffee business can company. This is a free demo—come be confusing and sometimes leave you

36 ] COFFEE FEST Los Angeles 2019 *LIMITED SEATING. ADDITIONAL INVESTMENT AND PRE-REGISTRATION ARE REQUIRED. wondering where to begin. This lecture is coffee, there has never been a more impor- or thrive. In specialty coffee shops across designed to help you navigate the forever- tant time to be very direct in the value of the nation, we are leaving a lot on the table changing playing field by focusing on the Tap Culture. when it comes to this incredibly important foundation of online marketing and how position. Join Keys to the Shop Podcast to implement it. Topics covered include: host Chris Deferio and learn the top ten Instagram, Facebook & Twitter, Hashtags, ESPRESSO AND COFFEE: MORE elements of truly effective management Paid Advertisements, GeoTagging, DIFFERENT THAN YOU THINK and pitfalls to avoid in this most important Sunday & Monday, 8:55-10:00 a.m. Conversion Rates & Tracking. We will end of leadership positions. By implementing Room #403B with a Q&A. Come by and let’s develop Melind John, Malabar Gold Espresso what you learn in this talk, you will be on your brand together. Compared to ordinary coffee, real your way to creating the kind of leadership espresso is a very different and intrinsi- presence and culture that can take your operation to its fullest potential. THE EMERGING HEMP cally superior beverage. Unfortunately, CBD INDUSTRY 90 to 95 percent of what is made and sold Tuesday, 11:00-11:55 a.m. as espresso in North America, whether EVOLVE: Room #408A consumed straight or in and CHANGING & Alex Corren, UnCanny Wellness lattes, is not espresso at all—it is merely CUSTOMER EXPECTATIONS With CBD popping up on every corner, it’s ordinary coffee made with an expensive Monday, 11:00-11:55 a.m. important to cut-through the misinfor- espresso machine. In this session, a Room 3408B mation and sensationalist headlines to “must” for those in retail espresso busi- Dave Strathern, Monin uncover the truth. In this talk, Alex Cor- ness, we will explore the causes of this Coffee isn’t like it used to be! Arguably ren of UnCanny Wellness will discuss the confusion and explain the important dif- the most influential beverage in modern history of hemp and how we got to this ferences that most retailers overlook. history, the journey from commodity point, the current state of regulations and to lifestyle has certainly endured a few legality, what to look for in a CBD product twists and turns along the way. This semi- and CBD brand, the different types of *ESPRESSO MACHINE nar will explore the evolution from drip to products and extracts available on the PREVENTATIVE MAINTENANCE specialty and dive into the evolving coffee WORKSHOP market, how CBD relates to the coffee in- customer mindset. We’ll identify and help Sunday & Tuesday, 11:00 a.m.-1:30 p.m. dustry, and predictions for what it all will you take advantage of next-level trends Room #405 | Cost: $149 look like going forward as this industry Terry Ziniewicz, Caffewerks in order to generate demand and keep continues to mature. This will be a highly Coffee shop and restaurant owner op- customers coming back for more. educational event not to be missed! erators often don’t think about the basic preventative maintenance of equipment EXPAND YOUR BRAND! HOW TO ENHANCING THE until it is too late and it is cutting into SUCCESSFULLY IMPLEMENT FOOD CUSTOMER EXPERIENCE their profits. This introduction to basic INTO YOUR CAFÉ Tuesday, 8:55-10:00 a.m. espresso machine maintenance will save Sunday, 8:00-8:50 a.m. Room #408B you money in both long and short term. Room #408A Jim Lewis & Shelby Van Slooten, Enhanced Properly maintained equipment will last Donald Burns, The Restaurant Coach Beverage Solutions longer and provide a higher quality cup Adding food to your existing coffee menu Looking to make your coffee shop stand of coffee for your customer. This 2.5-hour can be an incredible boost to sales or it out from the crowds, concerned that more informational course covers the basics of can become your Achilles heel if not set and more specialty coffee drinks are show- preventative maintenance that is essential up properly. In this workshop, Donald ing up in fast-food or convenience stores? to keep your espresso machine functioning Burns, The Restaurant Coach, is going to It’s time to up your game, by using Tap properly. This class is brought to you by give you a clear plan that will set your café Culture. Tap Culture is the way you elevate Caffewerks and also offers participants a up for success and give you easy ways to your business above all others. Derived special offer to receive a free login to the get started. from the culture of craft that surrounds Caffeewerks video library of how-tos as a tap beverage, this quality and standard well as discounts on allied products. has since expanded throughout the coffee *Though we will have an espresso ma- FIRST-TIME ATTENDEE TIPS & NETWORKING SOCIAL bar. From staff training and equipment, chine present for reference, this work- Sunday, 8:00-8:50 a.m. to menu creation and consistency, Tap shop is lecture-based and considered an Room #403A Culture embodies all that it takes to be entry level class.* Holly Barrett, Coffee Fest the best in the industry. Coffee Fest has Join Holly Barrett, Marketing Manager always been a leader in preparing specialty ESSENTIAL ELEMENTS OF for Coffee Fest, to learn how to maximize coffee shops to be just that—special. This your trade show experience and how to class will help guide you through steps you EFFECTIVE MANAGEMENT Monday, 8:00-8:50 a.m. organize your many ideas so you can should consider in improving your overall Room #403A easily implement them when you get Tap Culture. Most importantly, you will be Chris Deferio, Keys to the Shop Podcast back to your business. Holly will guide better equipped when you visit the trade A shop’s success hinges on the quality and you through all that Coffee Fest offers show floor and you will have ideas on areas effectiveness of its leaders. The quality its attendees. Learn how to use the Show that will improve your overall Tap Culture. of your management is one of the most Guide, tips on walking the trade show, With the lines being blurred in specialty significant reasons why your café will fail networking opportunities, and much

*LIMITED SEATING. ADDITIONAL INVESTMENT AND PRE-REGISTRATION ARE REQUIRED. CoffeeFest.com [ 37 EVENT Descriptions

more. You’ll also meet other first-time at- • Espresso Extraction & INCREASE YOUR REVENUE WITH tendees and start your networking early. Tamping Techniques GIFT & LOYALTY • Basic Grinder Fundamentals Monday, 10:05-10:55 a.m. • How to Steam & Pour Properly Room 3408A FROM GREEN BEANS TO Textured Milk Mike Spence, SelbySoft, Inc. ROASTING DREAMS • Basic Drink Building Are you looking at implementing a gift or Monday, 8:00-8:50 a.m. • How to Properly Clean & Maintain loyalty system? Join us as Mike Spence, Room #408A Your Machine President of SelbySoft, Inc., teaches us Dan Jolliff & Jesse Bowser, US Roaster Corp; about the different types of gift and loyal- Robert Hensley, SpecialtyCoffee.Com In this workshop, the barista will have time to work with the machine and ty systems. Topics touched on will include So you want to get into coffee roasting? what pitfalls there are, how to increase Do you know what questions you need to receive hands-on coaching. We recom- mended this workshop for baristas with your average dollar per ticket, and why ask? Join US Roaster Corp as they take gift and loyalty can help you succeed. you through various components to gain little to no experience who are looking to success in the roasting industry. In this develop strong espresso machine skills. course, you will discover: This workshop is a mixture of lecture and *INFUSE-A-PALOOZA • How Different Roasters Work hands-on training. TEA TASTING • Types of Roasters Sunday & Monday, 11:00 a.m.-1:00 p.m. • Air Roaster/Convection Room #404A | Cost: $49 THE HOSPITALITY CRAFT Manish Shah, Maya Tea • Design Components COFFEE EXPLOSION Not your mama’s tea tasting! Join us for a • Choosing a Roaster Size Sunday, 10:05-10:55 a.m. 90-minute “Speed Dating” session featur- • Operation Room #408B • Maintenance/Operation Lon LaFlamme, Peerless Coffee & Tea ing 18 teas from around the world, each • Planning for Growth Seasoned and engaging seminar leaders one brewed on the spot by “Tea Jockey” Lon LaFlamme and Jeff Woods will pro- Manish Shah. You’ll learn to appreciate vide the latest hospitality industry chal- the aroma, flavor, and characteristics that THE FUTURE OF COFFEE: BUILDING lenges and the opportunity and need for make each tea so unique in this fun and LONG-DISTANCE RELATIONSHIPS IN a more coffee-centric menu and customer fast-paced class. Each student will leave EMERGING ORIGINS experience innovation. The hospitality with a souvenir shot and a Tea Tast- Sunday, 10:05-10:55 a.m. ing Guidebook. Room #408A industry is primed to shift from a “cup-of- Katherine Hartline & Chelsey Walker-Watson, joe” mentality to the perfect preparation Atlas Coffee and presentation of specialty coffeehouse *INTRODUCTION TO CUPPING World Coffee Research predicts that favorites. After a brief A-Z national hos- Sunday, Monday & Tuesday, 8:30-10:00 a.m. within the next 30 years, the demand pitality research report, we will provide Room #404A | Cost: $49 for coffee will double while viable land studies and proven success with craft Bjorn Dhaese, Dillanos Coffee Roasters in current coffee growing countries will coffee menus as one of the foundations of What is cupping and how do you do it? diminish by half. How can we combat innovation and an enhanced hospitality During our time with you, we’ll cover all this? Come learn about the future of cof- guest experience. Finally, we will address, the basics and answer all the questions on fee production in emerging origins such supported by case studies, the most why we cup and how to perform one from as Uganda, Nepal, and Myanmar, and expensive and affordable roaster/retailer start to finish. We won’t just talk about the role an importer can play in building strategies to profitably address the prom- the how-to, we’ll be setting up a cupping long-term, mutually beneficial relation- ising craft coffee future in restaurants, together. You’ll leave this class feeling ships across culture and distance. resorts, and institutions. empowered to conduct a cupping or tast- ing of your own, whether it’s an internal cupping for your staff or a public tasting INCREASE RETENTION *HANDS-ON BARISTA TRAINING for your customers. Sunday, 8:00 a.m.-12:00 p.m. & 1:00-5:00 p.m.; THROUGH ONGOING Monday & Tuesday, 8:00 a.m.-12:00 p.m. PROFESSIONAL DEVELOPMENT Room #404B | Cost: $299 Sunday, 10:05-10:55 a.m. *INTRODUCTION TO FREE POUR Samantha Rounds, Dillanos Coffee Roasters & Room #403B LATTE ART WORKSHOP Sam Spillman, Dillanos Coffee Roasters Brittany Matteson, ANTHEM Coffee School Sunday, Monday & Tuesday, 8:30-10:30 a.m. Hands-On Barista Training is a 4-hour Is your training program a flash in the Room #405 | Cost: $179 class covering the essential skills of creat- pan, one-time event? This seminar will Terika Raak, La Marzocco & Michael Ryan, ing espresso-based beverages. This class take a comprehensive look at coffee Threadbare Coffee Company is designed to give the skills needed to business training programs and focus in If you’ve ever wanted to take your barista understand best practices for basic bar on the non-negotiables. You will also be craft to the next level, this class will take skills. Classes are small (maximum of equipped with a few take-home resources you there. Coffee is a pleasure for all eight baristas per trainer) to ensure the you can immediately implement into your senses, taste, smell, touch—let us help highest level of one-on-one instruction current program to see lasting results you make it a pleasure for the eyes as well. and hands-on training. that will improve your bottom line! In this two-hour, five-person-per-trainer Topics Covered: workshop, you will get hands-on experi- • Basic History & Understanding ence and guidance with pouring latte art. of Coffee What do we mean by “free pour?” That

38 ] COFFEE FEST Los Angeles 2019 *LIMITED SEATING. ADDITIONAL INVESTMENT AND PRE-REGISTRATION ARE REQUIRED. means by just steaming the milk and LEASING COFFEE SHOP SPACE? ways to reduce build-out costs, improve pouring it into the cup, you will learn how NEGOTIATE TO WIN! employee efficiency, and increase seat- to create the designs that customers love Monday, 8:00-8:50 a.m. ing capacity. Since 1996, Tom Palm has to see. Being able to pour latte art is a Room #403B worked with over 1,000 clients interested great addition to every barista’s skill set. Dale Willerton, The Lease Coach in opening a new café. Meet the author of Negotiating Commercial Leases & Renewals FOR DUMMIES and *INTRODUCTION TO TASTING learn how to take proactive steps in PROBIOTICS & FUNCTIONAL CONCEPTS: UNDERSTANDING negotiating a new commercial lease or BEVERAGES: THE NEW STANDARD FLAVOR IN COFFEE renewal; leasing strategies for achieving IN THE SPECIALTY BEVERAGE Monday, 2:00-4:00 p.m. the maximum tenant allowance and free INDUSTRY & YOUR BUSINESS! Room #404A | Cost: $49 rent; how to avoid mistakes when deal- Tuesday, 8:00-8:50 a.m. Meister, Cafe Imports ing with real estate agents; and how to Room #403A Zach Miller, JoeFroyo In this hands-on class, attendees will have get the lowest rental rate on new leases How many probiotic beverages are you the opportunity to explore the differences or renewals. between taste and flavor, learn how to currently offering on your menu? The identify and describe them in coffee, and functional/probiotic beverage category, begin to understand how roasting, blend- LEVEL UP YOUR LEADERSHIP whether you know it or not, is now ing, and even brewing can create and ma- Sunday, 11:00-11:55 a.m. a standard in specialty beverage and nipulate the flavors found in coffee. The Room #408A it’s here to stay. Join Zach Miller of class is a combination of lecture, tasting Bryan Reynolds, ANTHEM Coffee School JoeFroyo to hear specific examples of exercises, and multimedia presentation; We’ll show you three ways that you can successful products currently in the mar- no cupping experience is required. level up your leadership in order to lead ket and how you can incorporate the best with confidence, communicate clearly, and ones into your business. This informa- show your team what it looks like to win tion will help you stay current in today’s KEY COMPONENTS OF every day! competitive beverage market. DIRECT TRADING: SOURCING, INTEGRITY & SUSTAINABILITY Tuesday, 8:55-10:00 a.m. MARKETING A HIGH VALUED *REAL NUMBERS IN YOUR Room #403A COFFEE SNAPSHOT: CALIFORNIA- CAFÉ: THE FINANCIAL SIDE OF Joseph Stazzone, Cafe Kreyòl GROWN COFFEE RUNNING A SUCCESSFUL BUSINESS Join Joseph Stazzone, CEO of Cafe Tuesday, 10:05-10:55 a.m. Sunday & Monday, 8:00-11:00 a.m. Kreyòl, for this informative discussion. Room #408B Room #406A | Cost: $49 In this one-hour lecture, you will cover Lindsey Mesta, Frinj Coffee, Inc. Mark Calhoun & Jim Starcev, PerfectCube the following topics: How to determine Within a 150-mile radius of Coffee Fest This three-hour, hands-on workshop will how your coffee purchase affects the Los Angeles, there are more than 47 go over the most important aspect of your area where it was grown; the difference small California farmers growing just business—the numbers! While numbers between, and pros and cons of, both fair over a cumulative 64,800 coffee trees. can be confusing, and the least fun aspect trade and direct trade; ways that small Those who are new to this fact wonder: of owning a business, they are critical importers, coffee roasters, and cafés can What? How? The core reason for the to your success. Join us for this new all play a role in sustainable sourcing; success of California-grown coffee is the workshop led by Mark Calhoun and Jim transparency, integrity, and sustainable growing consumer niche demand for a Starcev of PerfectCube. Mark and Jim un- development through coffee; and much unique experience, and the customers derstand from their own experience that more! Immediately following this class willingness to pay more for it. Lindsey numbers are not always fun, but they are will be Q&A. will describe these farmers approach always critical to thriving and surviving. to the market and share why Southern This workshop will cover the “business California is becoming one of the world’s side of your business.” LATTE ART WORLD most dynamic specialty coffee regions. Topics to be discussed will include: CHAMPIONSHIP OPEN Strong consumers plus high demand are • Fundamentals of a Healthy Business Sunday, 12:00-2:30 p.m.; Monday & Tuesday, creating this thriving local industry. • Staying Competitive with 12:00-1:30 p.m. Pricing & Offerings Back of Aisle #1900 • Managing Labor & Waste Welcome to the Coffee Fest Latte Art OPENING A NEW CAFÉ? • Basic Financial Statements World Championship Open. This exciting Sunday & Monday, 11:00 a.m.-12:15 p.m. • COGS 64 competitor, bracket style, sudden Room #403B • Cash Flow death format features head-to-head Tom Palm, Design & Layout Services • ROI competition. The competitor receiving This PowerPoint presentation will explore Learn from the experts and leave with the highest score from the three judges the most critical issues and mistakes own- solutions to help you better run your advances to the next round and the loser ers face during the design and build-out business without letting it run you. is eliminated. process when opening a new café. Topics covered include: floor plan design, health and building codes, equipment needed to support your menu, cost estimates, and timelines. The seminar will also examine

*LIMITED SEATING. ADDITIONAL INVESTMENT AND PRE-REGISTRATION ARE REQUIRED. CoffeeFest.com [ 39 EVENT Descriptions

RETAINING BARISTAS & SPECIALTY DRINK TRENDS: SUPPLY CHAIN BASICS & CULTIVATING COMPANY CULTURE WHAT, HOW & WHY YOU SHOULD BUYING GREEN COFFEE Monday, 8:55-10:00 a.m. ADD THEM TO YOUR MENU Sunday, 8:55-10:00 a.m. Room #408A Monday, 10:05-10:55 a.m. Room #408A Justin Borge, Bellissimo Coffee Advisors Room #403A Meister, Cafe Imports So many of us as managers or owners have Anna Gutierrez, Barista 22 Syrups & Sauces In this seminar, coffee roasters will learn accepted high turnover of baristas as part Specialty drinks provide an excellent some of the basics about the coffee supply of our industry. With increased employee opportunity to build profitability, brand chain and supply chain management, as satisfaction and engagement, you could see identity, and customer loyalty! This semi- well as gain valuable insight about plan- increases in productivity, sales, and a more nar will help you understand what makes ning and buying green coffee. We will also positive culture in your coffee business. specialty drinks so unique, and get your cover a brief explanation of the C market, This presentation will provide concepts wheels turning on how to develop these contracts, cupping, and traveling to source. and tools focused on improving the culture beverages. We’ll also be looking at the of your business and encouraging baristas most successful marketing approaches as to grow within your company. well as how to stay ahead of your competi- TEA IT OFF tion with industry trends in drink-making Monday, 10:05-10:55 a.m. and what your consumers are looking for. Room #403B ROADMAP TO Manish Shah, Maya Tea DRIVE-THRU SUCCESS Are you confused by the leafy world of Sunday, 11:00-11:55 a.m. STEEP IT UP! tea? Get nervous when you hear words like Room #403A Tuesday, 10:05-10:55 a.m. “oolong” or “matcha?” In this succinct and Mike Miller, Dillanos Coffee Roasters Room #408A engaging class, industry veteran Manish Drive-thru coffee stands provide a quick Manish Shah, Maya Tea Shah walks you through the core concepts and efficient way for consumers to grab a Led by Manish Shah, owner of Maya Tea of tea—everything from the types of tea to quality cup of coffee on the way to work or Co., this course will discuss the cultural storage, buying/selecting, and how to brew while they are out running errands. From heritage and current trends of tea in the the perfect cup, every time. heavily traveled roadways to busy shopping U.S. You’ll learn how to design a thriving centers and business districts, you can find tea program with some of the greatest a drive-thru coffee stand just about any- profit margins in the beverage industry, THE TOP 10 WAYS where. Opening and operating a drive-thru as well as strategies to promote this TO LOSE EMPLOYEES coffee stand requires taking advantage of “magic water” product in your business. Sunday, 8:55-10:00 a.m. Room #408B the benefits your business offers over tra- Chris Deferio, Keys to the Shop Podcast ditional , all while anticipating Hiring the right people is hard to do. What relevant trends in the marketplace. STORYTELLING THROUGH SOCIAL MEDIA is harder still is losing those people when Tuesday, 11:00-11:55 a.m. it was entirely avoidable. Scores of staff *ROASTING SEMINAR Room #403A have left jobs for reasons that the shop (LIVE ROASTER) Bryan Reynolds, ANTHEM Coffee School manager and owner will likely never really Sunday, Monday & Tuesday, 9:30-11:00 a.m. In this seminar, Bryan Reynolds of AN- know...until now. In this lecture, we will go Booth #2259 | Cost: $79 THEM Coffee School will be sharing his best over the top 10 ways owners and managers Dan Jolliff, US Roaster Corp & Robert Hensley, tips, tactics, and strategies for developing a needlessly drive good people out of their SpecialtyCoffee.Com successful and sustainable social media pro- shop and what can be done to not only Don’t miss the Coffee Fest roasting semi- gram for your coffee business. He’ll help you avoid it, but create an environment that nar presented by US Roaster Corp. Topics overcome the overwhelming options that makes them never want to leave. covered in this session include: exist for social media and help you find the • General green coffee information from best platform for you to leverage in order to crop to cup. grow your impact and influence and build a *TRAIN THE TRAINER: • Define the purpose and role of roasting stronger social media community. BARISTA SKILLS in transforming green coffee into the Monday, 1:00-5:00 p.m. complex roasted bean we all enjoy. Room #405 | Cost: $299 Samantha Rounds, Dillanos Coffee Roasters & • Dive into the general chemical and STUMP THE ROASTER: Brittany Matteson, ANTHEM Coffee School physical changes that occur during A FOCUSED CONVERSATION Train the Trainer: Barista Skill is a 4-hour roasting. ABOUT ROASTING COFFEE Sunday, 12:45-2:00 p.m. workshop that breaks down the “why” • Observe the physical and chemical Room #408B behind the “what” in barista fundamen- changes live in the roaster. Cafe Imports tals. If you are looking to build consis- • Receive instruction on general roast Stump the Roaster is a focused Q&A-style tency, confidence, and great team morale profiling and what to pay attention to conversation about coffee roasting, mod- within your shop, this is an excellent class while roasting. erated by Meister of Cafe Imports and for you. In this course we, will focus on • Discuss how to control the profile using featuring a diverse panel of professional developing and strengthening training various heat transfer controls during coffee roasters, representing a spectrum skills thorough hands-on experience the roasting process. of company sizes, styles, and experience and lecture. Train the Trainer: Barista *While you will observe live roasting, levels. Audience questions are welcomed Skills will provide fundamental training this workshop is not hands-on and is and encouraged. Free to attend. techniques to enhance and develop your informational only.*

40 ] COFFEE FEST Los Angeles 2019 *LIMITED SEATING. ADDITIONAL INVESTMENT AND PRE-REGISTRATION ARE REQUIRED. team, enabling them to increase their UNDERSTANDING & USING THE NUMBERS TO WORK skills in the art of best coffee practices IMPLEMENTING FOR YOU, NOT AGAINST YOU and preparation. SITUATIONAL LEADERSHIP Tuesday, 8:55-10:00 a.m. Tuesday, 8:55-10:00 a.m. Room #403B Room #408A Mike Spence, SelbySoft, Inc. *TRAIN THE TRAINER: Amy Kellogg, Tipu’s Chai Do you have a handle on your sales? Do FREE POUR LATTE ART WORKSHOP Sometimes your team needs a quick shot in you know how to increase revenue and Sunday, 3:00-5:00 p.m.; the arm, like you get from an espresso: cre- cut costs? Learn how implementing a Tuesday, 2:00-4:00 p.m. ated under pressure and delivers a strong, point-of-sale (POS) system can help you Room #405 | Cost: $179 bold jolt. Other times that same team needs gain more control of your business. To- Terika Raak, La Marzocco & Michael Ryan, harmony and team building, as with a gether we will cover how to cut your costs, Threadbare Coffee Company chai latte: sweet yet spicy and comforting. reduce training times, control inventory, Are you able to pour latte art but have a Leadership is the same—great leaders pick and more. difficult time helping your employees or their leadership style based on the situation Topics to be covered include: coworkers learn how to pour latte art? at hand. In this interactive session, we will • Reduce mistakes and ensure accuracy In this two-hour, five-person-per-trainer review the differences between manage- • Identify theft areas and eliminate workshop, you will get hands-on experi- ment and leadership, take a look at Daniel potential trouble spots ence with pouring latte art, trouble- Goleman’s six leadership styles (Command- • Tracking what is and is not working shooting the areas of improvement, and ing, Visionary, Affiliative, Democratic, • Controlling inventory and develop tools to be able to coach your Pacesetting, and Coaching), do your own waste management employees and coworkers successfully. personal leadership assessment, and learn • Marketing to your existing customers the importance of situational leadership, and increase up sell possibilities TRASH TALK: HOW TO so you can build your leadership skills to CREATE A ZERO-WASTE CAFÉ effectively lead based on the team’s needs to WHAT YOUR ROASTER CAN DO Sunday, 8:00-8:50 a.m. elevate and inspire every team in your life. FOR YOU: A LOOK INTO SERVICES Room #403B Jordan Johnson, Fresh Cup Magazine BEYOND THE BEAN Tuesday, 8:00-8:50 a.m. Consumers are more concerned about pol- UNDERSTANDING YOUR Room #408A lution, waste management, and corporate BUSINESS INSURANCE Tuesday, 10:05-10:55 a.m. Todd Goldsworthy & Heather Perry, environmental responsibility than ever Room #403A Klatch Coffee before. Cafés have become a highly visible State Farm Insurance Do you simply buy beans from a roaster? representation of these issues over recent We understand that working for yourself Or have you spent time to build a rela- years due to the amount of waste that isn’t the same as working for someone else. tionship to know all they have to offer? consumers produce through single-use This isn’t just what you do for a living, it’s This seminar will take a look at the café cups, to-go containers, and plastic straws. a huge part of who you are—and it needs and roaster relationship. We will discuss Fresh Cup Magazine Associate Editor, to be protected against the everyday risks services provided by roasters beyond the Jordan Johnson, will walk café owners of doing business. This seminar will consist bean. Together we will explore retail in- through an easy-to-understand zero of a deep dive into Property and Liability novations and the secret wholesale menu, waste strategy that they can easily imple- insurance. Property insurance covers the and take a peek into training programs ment in their businesses. Attendees will physical property your business owns, through a sensory experience. You will discover how a zero-waste program is not leases, or rents and protects against fire, walk away with not only the right ques- only good for the planet, but good for the theft, vandalism, etc. Liability insurance tions to ask your roaster, but a better bottom line as well. provides coverage for bodily injury and understanding of just how to work with property damage that you may be legally them, as partners, to maximize what they obligated to pay due to your negligence. We can offer you. are here to make sure you are adequately covered to get your business up and run- ning. Followed by Q&A.

*LIMITED SEATING. ADDITIONAL INVESTMENT AND PRE-REGISTRATION ARE REQUIRED. CoffeeFest.com [ 41 EXHIBITOR Descriptions

1883 MAISON ROUTIN your leftover pulp. There’s a world of possibilities ARROW INDUSTRIES Booth #1800 with the Almond Cow Pro. Booth #2137 For more than 130 years, Maison Routin has Almond Cow, 5317 Peachtree Blvd, Chamblee, GA, 30341, Arrow Industries is a wholesale distributor of water strived to demonstrate its expertise in the field United States; Phone: 334-354-2916; E-mail: brett@almond- purification products. We provide a wide selection of beverage flavoring. Created in the heart of the cow.co; Website: www.almondcow.co of products from sediment, carbon, and softening French Alps, 1883 syrups are unrivaled in the com- filters, specialty filter elements, housings, brackets, mitment to flavor authenticity, purity of taste, and tubing, and fittings to complete R.O. systems and aromatic intensity. In the uncompromising commit- water softeners. ment to excellence in craftsmanship, 1883 Maison ALTERNATIVE AIR & STORE FIXTURES Arrow Industries, 465 N Berry St, Brea, CA, 92821, United Routin provides the highest quality and inspiration Booth #1940 States; Phone: 714-674-0590; E-mail: kasey@arrowindus- to baristas and mixologists around the world, lead- Manufacturer of refrigerated and non-refrigerated tries.com; Website: www.arrowindustries.com ing them to exceptional aromatic creations. bakery and climate-controlled chocolate display 1883 Maison Routin, 215 Park Ave S, c/o Industrious 11th cases, custom counters, corners, and cash wraps. Floor, New York, NY, 10003, United States; Phone: 917- Store layout and design are also available. Over 500 930-9120; E-mail: [email protected]; Website: standard colors to choose from. Contact our sales AZUCA www.1883.com team for more information. Booth #2100 Alternative Air & Store Fixtures, 3 Mary Way, Unit C, Haines- Azuca CBD-infused edibles take effect in 2–15 port, NJ, 08036, United States; Phone: 609-261-5870; E-mail: min. Azuca’s patented technology delivers CBD in [email protected]; Website: www.aafixtures.com a water-soluble, neutral-flavored, high bioavailable 40 BELOW JOE precise dose. Azuca is the best culinary CBD in any Booth #2118 food. Our three examples: Simple Syrup, Chocolate From the founder and inventor Coins, and Sugar. of Dippin’ Dots comes a new ALTO COLD BREW Azuca, 71 Gansevoort St, New York, NY, 10014, United company. 40 Below offers an Booth #2222 States; Phone: 917-710-8566; E-mail: [email protected]; extraordinary product line that includes coffee Alto Cold Brew is elevating the craft of cold brew Website: www.azuca.co lovers’ favorite coffee and dairy-free creamer beads with patent pending specialty commercial filters flash-frozen to ensure a delicious, fresh, and easy feature an innovative new filter material that is cup of joe every time! We get down to the science of stronger than nylon mesh, filters better than paper, it all. Our process brews the highest-quality arabica and is easier to clean than stainless steel. BARISTA 22 beans and cryogenically (quick) freezes the ultra- Alto Cold Brew, 19069 Van Buren Blvd, Suite 114, #326, River- Booth #1812 fresh coffee into little beads using liquid nitrogen at side, CA, 92508, United States; Phone: 951-310-2040; E-mail: The true barista is constantly pushing the -320°F. Enjoy hot or cold! [email protected]; Website: www.altocoldbrew.com of knowledge and skill to perfect their craft and 40 Below Joe, 1740 Innovation Dr, Room 172, Carbondale, are the heart and soul of our specialty coffee IL, 62903, United States; Phone: 615-347-3741; E-mail: experience. Barista 22—created BY baristas, FOR [email protected]; Website: www.40belowco.com baristas—is dedicated to these coffee professionals AMBROSIA SIPPING CHOCOLATE with a product line designed to enhance the flavor Booth #1743 of exceptional . We have traveled throughout Europe to find the Barista 22, 1607 45th St E, Sumner, WA, 98390, United ALL-FILL INC. best chocolate for Ambrosia Sipping Chocolate. Our States; Phone: 253-278-0454; E-mail: [email protected]; Booth #1647 special blend of UTZ-certified chocolates supports Website: www.barista22.com For almost 50 years, All-Fill has been the leading sustainable cocoa farming, and the rich, indulgent manufacturer of filling, bagging, and checkweigh- beverage will have your customers returning again ing equipment. All-Fill continues to combine our and again. engineering knowledge with the experiences of Ambrosia Sipping Chocolate, P.O. Box 32, Traverse City, MI, BARRINGTON PACKAGING SYSTEMS our technical specialists to achieve an optimized 49685, United States; Phone: 231-645-1069; E-mail: tcpatti@ GROUP, INC. yahoo.com; Website: www.ambrosiasippingchocolate.com packaging solution for our customers. Booth #1724 All-Fill Inc., 418 Creamery Way, Exton, PA, 19341, United Barrington Packaging offers affordable, high-qual- States; Phone: 484-875-3408; E-mail: [email protected]; Website: www.all-fill.com ity solutions for all of your packaging needs. We offer flow wrappers, preformed bag filling systems, AMERICAN BEER EQUIPMENT stick baggers, K-Cup and Nespresso filling systems, Booth #2129 metal detectors, checkweigher, and more. All are A.B.E. realizes all craft brewer needs are not the backed with the industry’s best warranty: parts and ALLY COFFEE same. While some brewers require a complete turn- labor for two full years. Booth #1843 key operation, other brewers may need a specific Barrington Packaging Systems Group, Inc., 835 Barrington Ally Coffee is a green coffee company connecting piece of brewery equipment. That’s why A.B.E. was Point, Barrington, IL, 60010, United States; Phone: 888- roasters with specialty coffees sourced through sus- established to be the “complete one-stop source” 814-7999-1; E-mail: [email protected]; Website: www. tainable partnerships. We are committed to opening for craft brewers worldwide. bpsgusa.com up opportunities that move coffee forward through American Beer Equipment, 2001 SW 6th St, Lincoln, NE, traceable quality green coffee and accessible learning 68522, United States; Phone: 402-441-4783; E-mail: mattj@ programs. Our ambition is to continue to build Ally americanbeerequipment.com; Website: www.american- on foundations of shared value and mutual reward beerequipment.com BEAN & BUD BY ALLO to make coffee a global model for business. Booth #1747 Ally Coffee, 1801 Rutherford Rd, Suite 112, Greenville, SC, Bean & Bud by Allo presents an invigorating blend 29609, United States; Phone: 502-288-6843; E-mail: james@ of the highest-quality coffee beans from farmers allycoffee.com; Website: www.allycoffee.com ANGEL SPECIALTY FOODS around the world, naturally processed and infused Booth #2017 with industrial CBD. Bean & Bud, your coffee expe- At Angel Specialty Products, our motto says it rience redefined. all: “Quality Above All.” We are passionate about Bean & Bud by Allo, 2301 Ocean Dr, Manhattan Beach, CA, ALMOND COW perfection, using only the highest-quality ingre- 90266, United States; Phone: 424-522-8868; E-mail: david@ Booth #2123 dients. With extensive research, field testing, and goallo.com; Website: www.goallo.com The Almond Cow Pro is a special- good old trial and error, we proudly bring to you ized high-speed milk maker. It is the most unique, pleasurable taste experiences for specifically designed for making dry beverage mixes in the market today. Taste the large quantities of plant-based Angel difference! BELLISSIMO COFFEE ADVISORS milks quickly from any nut, Angel Specialty Foods, 12120 Park St, Cerritos, CA, 90703, Booth #1613 grain, or seed without the hassle of straining! United States; Phone: 562-404-8158; E-mail: kyle@angelspe- For over 25 years, Bruce and Matt Milletto have cialtyproducts.com; Website: www.angelspecialtyproducts.com You’re in control of sourcing ingredients which been pioneers in specialty coffee education and maintains consistency and saves money with ev- training. Together they have worked to help ery batch, not to mention all the ways you can use

42 ] COFFEE FEST Los Angeles 2019 thousands of cafés around the globe succeed in the BLENDTEC CALIFORNIA COMPOSITE CONTAINER coffee industry. Bellissimo Coffee Advisors operates Booth #1829 Booth #2227 a monthly five-day workshop on coffee entrepre- Blendtec: Powering Successful Businesses. Since We are a family owned and run business based neurship and barista training in Portland, Oregon, 1975, Blendtec has manufactured the world’s smart- in the Inland Empire in Southern California. Our and are the duo behind OnlineBaristaTraining.com est, safest, and most intuitive commercial blenders canisters are manufactured using U.S.-sourced raw and the iconic Portland café and roastery, Water and dispensers. Blendtec has pioneered the industry materials from companies that practice sustainable Avenue Coffee. with groundbreaking improvements that include forestry and are eco-friendly. Our canisters can Bellissimo Coffee Advisors, 1028 SE Water Ave, Suite 275, the first self-serve smoothie machine, one-touch be built to be 100% recyclable and biodegradable. Portland, OR, 97214, United States; Phone: 503-232-2222; preprogrammed settings, and the quietest high- Come by our booth and let us help you with your E-mail: [email protected]; Website: www.coffee- powered commercial blender available. The quality, packaging needs. business.com durability, and high-tech features of Blendtec blend- California Composite Container, 22770 Perry St, Perris, CA, ers have made them a favorite in restaurants, coffee 92570, United States; Phone: 951-940-9343; E-mail: paul. shops, and smoothie shops around the world. [email protected]; Website: www.california- composite.com Blendtec, 1206 South 1680 West, Orem, UT, 84058, United BELLWETHER COFFEE States; Phone: 801-222-0888; E-mail: [email protected]; Booth #1946 Website: www.blendtec.com Bellwether’s award-winning, revolutionary commercial coffee roaster and intuitive roasting BREWISTA CAPPUCCINE INC. software were designed and built by coffee people Booth #1923 Booth #1707 who want a more accessible and sustainable Brewista: Smart Innovation. Brewista The Original Cappuccine frappe is the perfect future for coffee roasting. The electric, ventless, designs, manufactures, and distributes solution for any specialty beverage environment. zero-emissions Bellwether Roaster breaks down the finest brewed beverage products Extremely simple to make, our famous powdered every barrier to in-store roasting. It installs available. Our products include the frappe mix can be used to prepare frozen, over ice quickly and easily—no contractors, no permits, industry-changing Cold Pro Cold Brew or hot beverages, and is unmatched for flexibility, no gas lines, no ventilation, and no experience lineup, beautiful Smart Pour Series ket- efficiency, and taste. required. @bellwethercoffee tles, the revolutionary Smart Scale and Cappuccine Inc., 375 Klug Circle, Corona, CA, 92880, United Bellwether Coffee, 2319 4th St, Berkley, CA, 94710, United States; Phone: 503-887-5879; E-mail: [email protected]; Ratio Scales, as well as Essentials laboratory grade Website: www.cappuccine.net States; Phone: 415-632-9620; E-mail: kimberly@bellwether- and PLA paper filters. Brewista provides the tools coffee.com; Website: www.bellwethercoffee.com that allow professionals and home use consumers to make their best brewed beverages. Visit www. mybrewista.com for more information. Brewista, 1133 West 27th St, Cheyenne, WY, 82001, United THE CHAI COMPANY INC. BEYOND THE GRIND States; Phone: 307-222-6086; E-mail: christian.krause@my- Booth #1725 Booth #2047 brewista.com; Website: www.mybrewista.com Our focus is Chai. Every batch is handcrafted Full-service café and coffeehouse pros: Estab- using certified organic ingredients, premium tea, lished in 2010, BTG is a family-owned, full- and whole spices. Why do we go through all the service distribution company proudly serving the trouble? So we can deliver the experience of real coffee community. BRITEVISION MEDIA authentic brewed chai to chai lovers all around Beyond the Grind, 5180 E Hunter Ave, Anaheim, CA, 92807, Booth #1700 the world! United States; Phone: 714-701-9727; E-mail: ross@beyon- BriteVision is the leader in custom, stock, and generic The Chai Company Inc., 1-8005 Alexander Rd, Delta, BC, dthegrind.com; Website: www.beyondthegrind.com V4G 1C6, Canada; Phone: 604-940-9887; E-mail: catherine@ coffee sleeves. We produce great 4-color printed chaico.com; Website: www.chaico.com sleeves on eco-friendly paper. Small or large quantity orders—we do it all! Visit our booth to learn more! BriteVision Media, 50 First St, San Francisco, CA, 94510, BHAKTI CHAI United States; Phone: 415-374-8119; E-mail: don@britevi- Booth #1714 sion.com; Website: www.britevision.com C&H SUGAR Bhakti beverages are crafted using organic, fair Booth #2035 trade, and non-GMO fresh pressed ginger, black C&H Sugar is the largest non-GMO domestically tea, and fiery masala spices, all sustainably sourced grown cane sugar manufacturer in the U.S. Our and curated from the highest-quality ingredients CAFFE D’VITA newest product is the Tate & Lyle Beverage Syrup, around the world. A mission-driven company, visit Booth #1913 which offers a superior tasting and clean www.GITAgiving.org to learn more. Caffe D’Vita continues to provide premium alternative to your beverage syrup choices. Bhakti Chai, 939 Pearl St, Boulder, CO, 80302, United States; powdered beverages, in a variety of delicious, easy- C&H Sugar, 830 Loring Ave, Crockett, CA, 94525, United States; Phone: 561-223-0674; E-mail: Shane.Tase@asr-group. Phone: 303-953-7065; E-mail: [email protected]; to-use mixes. Our new brand, Baristatude, focuses Website: www.drinkbhakti.com com; Website: www.chsugar.com on simplicity and creativity by offering essential beverage mixes for every coffeeshop. Baristatude continues to add new and innovative flavors, COFFEE BLENDERS/NUZEE, INC. including Simply Foundation, which is a clean Booth #1746 A BID FOR HOPE/ deck neutral base, allowing baristas to craft unique NuZee, Inc. (DBA Coffee Blenders) is the leading CAFÉ FEMENINO FOUNDATION drinks with fewer ingredients. Baristatude lets you co-packer of single-serve pour over coffee and Booth #2059 make a consistent yet innovative drink every time. single-cup coffee (teabag style) in the U.S. NuZee is The Café Femenino Foundation is a volunteer- Caffe D’Vita, 14020 Central Ave, #580, Chino, CA, 91710, SQF Level II, organic, kosher, halal, and fair trade managed non-profit organization enhancing the United States; Phone: 909-591-9493-383; E-mail: sandy@ certified. We can accommodate any sized roaster’s lives of women coffee producers and their families bradbarry.com; Website: www.baristatude.com co-packing needs. throughout the world. Our mission is accomplished Coffee Blenders/NuZee Inc., 2865 Scott St, Suite 101, Vista, by funding programs to improve health, food secu- CA, 92081, United States; Phone: 760-216-6402; E-mail: tra- rity, education, and income diversity projects. Our [email protected]; Website: www.coffeeblenders.com grants are received directly from the women coffee CALIFIA FARMS producers based on the needs they have from year Booth #1905 to year. We have funded projects in 10 countries. Califia Farms is returning food to its original, #grantingHOPEworldwide nourishing purpose. We apply creativity and in- COFFEE BOARD OF INDIA A Bid For Hope/Café Femenino Foundation, P.O. Box novation to craft a wide assortment of delicious Booth #1852 2187, Vancouver, WA, 98668, United States; Phone: 360- plant-based products including plant milks, dairy The Coffee Board, nodal agency for the coffee 909-8671; E-mail: [email protected]; Website: www. free creamers, cold brew coffees, probiotic dairy- sector in India. Coffee in India is grown under a cffoundation.org free yogurts, and citrus juice. canopy of thick natural shade. All coffee in India Califia Farms, 1321 Palmetto St, Los Angeles, CA, 90013, is handpicked and sun-dried. Indian coffee has United States; Phone: 818-421-5193; E-mail: Krystleq@cali- created a niche for itself in the international fiafarms.com; Website: www.califiafarms.com market. Towards creating the awareness and its

CoffeeFest.com [ 43 EXHIBITOR Descriptions

preparedness for supplying specialty and best Curtis, 6913 Acco St, Montebello, CA, 90640, United States; DESIGN & LAYOUT SERVICES quality, we are here. Phone: 323-837-2316; E-mail: [email protected]; Booth #1631 Website: www.wilburcurtis.com Coffee Board of India, #1 Dr. B.R. Ambedkar Veedhi, Ben- Opening a café? Design & Layout Services are café galuru, 560001, Karnataka, India; Phone: +91 9538304543; design specialists. Since 1996, we have helped over E-mail: [email protected]; Website: www.indiacoffee.org 1,000 clients interested in starting a coffee shop. We provide efficient floor plan design along with CUSTOM TAKEOUT detailed construction documents for your contrac- Booth #1618 tor. We also supply food service equipment and COFFEE FEST We believe in providing the best service to every custom cabinetry. Booth #2229 single client while understanding everybody’s Design & Layout Services, 5149 Fairmont Lane, Myrtle For 25 years, Coffee Fest participants have needs are different. We work with each client to Beach, SC, 55373, United States; Phone: 612-845-4459; looked to Coffee Fest to bring them what is new find out their specific needs in order to help their E-mail: [email protected]; Website: www.design and what is next for their business. Coffee Fest business’ cup branding campaign thrive. From layout.com attracts owners, operators, and anyone interested the small mom-and-pop shops starting out with in growing their specialty coffee and tea business. their branding to multi-location chains and even Don’t miss your audience! 74% of Coffee Fest nationwide retailers, we have what it takes to be a attendees say that they will not attend any other trusted partner. DIEDRICH ROASTERS trade shows this year, and rely on Coffee Fest Custom Takeout, 5313 3rd St, Irwindale, CA, 91716, United Booth #1937 and its exhibitors to discover what is trending, States; Phone: 626-757-0022; E-mail: robin@customtakeout. The only handcrafted specialty coffee roaster built in relevant, and what they need now. com; Website: www.customtakeout.com America for over 40 years. Visit us at Booth #1937. Coffee Fest, 1703 Dock St, Suite C, Tacoma, WA, 98402, Diedrich Roasters, 850 Hawthorne Ave, Ponderay, ID, 83852, United States; Phone: 425-295-3300; E-mail: Haileyh@cof- United States; Phone: 1-844-343-372; E-mail: karynnt@died- feefest.com; Website: www.coffeefest.com richroasters.com; Website: www.diedrichroasters.com D&E ELLA, INC. Booth #1933 The shirt that includes 100% recycled coffee COFFEE ON CANVAS grounds. Proclaim your love for all things coffee DILLANOS COFFEE ROASTERS Booth #2000 with our 100% coffee printed tees. Whether you’re Booth #1801 Coffee on Canvas, 1003 Laurel Court, Fircrest, WA, 98466, snagging one for yourself or stashing a couple as We understand that running a coffee business is United States; Phone: 419-605-2529; E-mail: jondquist@ the perfect gift for your favorite coffee-obsessed complex and demanding, so it’s unfortunate that gmail.com; Website: www.coffeeoncanvas.com friends, our tees will hit the spot. most roasters can only provide coffee. At Dillanos, D&E Ella, INC., 1458 S San Pedro St, #103, Los Angeles, CA, we proactively work with you to develop your 90015, United States; Phone: 213-275-1107; E-mail: dneel- brand and business strategy so that you aren’t [email protected] overwhelmed. You deserve more than just a coffee CREATED CO. roaster, which is why we are with you every step of Booth #1918 the way. Streamline your coffee business to grow Created Co. is a one-stop shop for all of your drink- your brand at Booth #1801 to taste our award- ware needs for your café. Our café cups are made DAO COFFEE USA winning coffees and meet the most fun and friendly with stainless steel, plastic, and glassware that will Booth #2133 coffee professionals in the biz! make your brand shine. And when you shop our Dao Coffee USA, 8 Dyer St, Danielson, CT, 06239, United Dillanos Coffee Roasters, 1607 45th St E, Sumner, WA, products, we donate a portion of net profits to help States; Phone: 860-934-6349; E-mail: Sales.DaoCoffeeUSA@ 98390, United States; Phone: 253-826-1807; E-mail: janeto@ fund projects that bring clean water to those in gmail.com; Website: www.daoheuanggroup.com dillanos.com; Website: www.dillanos.com need around the world. Created Co., 18722 Maplewood Circle, Huntington Beach, CA, 92646, United States; Phone: 714-812-3300; E-mail: [email protected]; Website: www.thecreated.co DAYMAR ARTISAN DIVINE SPECIALTY TEAS COFFEE ROASTERS COMPANY LTD Booth #1849 Booth #1837 Daymar Artisan Coffee Roasters, 460 Cypress Lane, Suite B, Divine Specialty Teas Company LTD, 106-2455 192nd St, CROPSTER El Cajon, CA, 92020, United States; Phone: 619-444-1155; Surrey, BC, V3Z 2X1, Canada; Phone: 7788968737; E-mail: Booth #1957 E-mail: [email protected]; Website: www.daymar [email protected]; Website: www.divinespecialty- Cropster develops the specialty coffee industry’s coffee.com tea.com #1 software solution! Producers, traders, roast- ers, and cuppers are delivering better results with our help—you can too! At Cropster our goal is to work with roasters, processors, traders, Q DENIZLI ÖZSTAR KURUYEMIŞ DRINK BROOD graders, and producers of specialty coffee and MAKINA SAN.VE TIC.LTD.ŞTI. Booth #2212 to help each player access the best processes, Booth #1822 Drink Brood, 1130 Queens Ave, Oakville, ON, L6H 2B5, expertise, and products. We believe real-time, Özstar comes from the land whose coffee is cel- Canada; Phone: 514-549-9670; E-mail: saimeh@drinkbrood. com; Website: www.drinkbrood.com worldwide access to this information results in ebrated universally—the ! Our coffee better, fairer, and more environmentally friendly history dates more than 500 years with generations products for everyone. of wisdom passed down. With that traditional un- Cropster, 2081 Arena Blvd, Suite 160, Sacramento, CA, derstanding about coffee in mind, for a little more 95834, United States; Phone: 916-550-1682; E-mail: devin@ than 20 years, we have been crafting roasters and EARNEST EATS cropster.com; Website: www.cropster.com accessories of exceptional quality and reliability! Booth #2002 Designed for the finest roast with ease of use, our We believe when you live earnestly—putting good next-generation roasters with an affordable price in your body and good out into the world—you tag range from 2kg to 500kg per batch. feel good vibes reflected back. We have taken it up CURTIS Denizli Özstar Kuruyemiş Makina San.ve TIC.LTD.ŞTI., Boz- a notch with our badass PRO: Protein + Probiotic Booth #2012 burun Mah. 7050 Sok. No:19 Merkezefendi, Denizli, Turkey; Oatmeal. The first oatmeal packed with 15+ g of The Wilbur Curtis Company is an internationally Phone: +90 533 154 73 93; E-mail: [email protected]; whey protein isolate and 1 billion probiotics. We recognized leader in the design and manufacture Website: www.ozstarmakina.com won the National Restaurant Association FABI of premium commercial coffee and tea brewing Award for this innovation, which we’ve designed to systems and specialty drink dispensers. Our wide solve for the protein gap at breakfast. variety of innovative equipment is designed to Earnest Eats, 444 S Cedros Ave, #175, Solana Beach, CA, deliver consistently superior coffee and tea while 92075, United States; Phone: 858-299-4238; E-mail: apae- offering ease of operation with minimal mainte- [email protected]; Website: www.earnesteats.com nance and training.

44 ] COFFEE FEST Los Angeles 2019 EASTHILL TEA CO. ESPRESSO ME SERVICE FRESH CUP MAGAZINE Booth #2014 Booth #1805 Booth #1713 We at Easthill Tea Co. specialize in authentic, Espresso Me Service is your leading service provider At Fresh Cup, we’ve spent more than two decades single-origin tea from China, Taiwan, and Japan. for all service and sales on espresso machines, covering the stories of specialty tea and coffee, Founded in 2016 by Keqi Meng, our company brewers, grinders, and water filtration. We service showcasing tea-growing regions and cutting-edge focuses on sourcing directly from small farmers all of Southern California, Oregon, and Washington coffee towns, giving voice to stalwart veterans and that Keqi knows personally. This direct “Friendship State. Please visit us at Booth #1805—we would visionary newcomers, digging into issues important Trade” between the owner and farmer ensures teas like to show you how we can help you! to owners and those vital to employees. Our stories of the highest quality, as well as integrity. Our mis- Espresso Me Service, 2810 SE 39th Loop, Suite E, Hillsboro, have educated our international readership on best sion is to help foster the rapidly growing craft tea OR, 97123, United States; Phone: 503-924-8615; E-mail: business practices and shown how complex, excit- culture in America. [email protected]; Website: www.espresso ing, sophisticated, and just plain cool tea and coffee meservice.com Easthill Tea Co., 1816 N Milwaukee Ave., Chicago, IL, 60647, are. Dive into the great work at www.freshcup.com. United States; Phone: 512-825-9390; E-mail: keqi@easthill- Fresh Cup Magazine, 2627 NE MLK Jr. Blvd, Suite 203, Port- tea.com; Website: www.easthilltea.com land, OR, 97212, United States; Phone: 503-236-2587; E- mail: [email protected]; Website: www.freshcup.com FIFTY/FIFTY BOTTLES Booth #1930 ECARD SYSTEMS INC. The stainless steel vacuum insulated double-wall Booth #1617 bottles by Fifty/Fifty are the ideal for carry- FRINJ COFFEE, INC. eCard Systems is a proven provider of gift card and ing your beverage of choice. Our bottles are vacuum Booth #2245 loyalty programs, premium-quality gift card pro- insulated, which keeps your hot beverages piping Frinj Coffee, Inc., 1362 Farren Rd, Goleta, CA, 93117, United duction, and packaging. Card production for Square hot for hours or your cold beverages icy cold for States; Phone: 805-685-4189; E-mail: lindsey@frinjcoffee. and many other POS systems, and program integra- hours. Stainless steel bottles don’t leach or retain com; Website: www.frinjcoffee.com tion with ShopKeep, Clover, iPad, and Android. tastes or odors. And with our custom designed Full service for single-location stores and franchise three-finger lid, you know you will get a perfect seal chains with hundreds of locations. every time. eCard Systems, 7109 Bakers Bridge Ave, Brentwood, TN Fifty/Fifty Bottles, 9125 SW Ridder Rd, #D, Wilsonville, OR, FROZEN BEAN 37027; phone: 615-370-1112; e-mail: tbruton@ecardsys- 97070, United States; Phone: 503-855-5080; E-mail: shannon@ Booth #2022 icy-hot-hydration.com; Website: www.fiftyfiftybottles.com tems.com; website: www.ecardsystems.com Frozen Bean is a specialty dessert manufacturer, displaying nine unique flavor lines with over 100 different ice blended beverage flavors. Specializing in custom formulation for large franchises all over ECOVESSEL FLAVOR DEPOT the world, Frozen Bean products allow you to add Booth #2018 Booth #1928 your very own artisan spin onto any flavor. At EcoVessel, we create modern designed, Carmi Flavors manufactures a vast selection Frozen Bean, 9238 Bally Ct, Rancho Cucamonga, CA, 92917, performance-driven insulated stainless steel water of high-quality natural and artificial flavors in United States; Phone: 909-466-1901; E-mail: john@thefroz- bottles, mugs, tumblers, and growlers. Our award- liquid or powder form for the entire food and enbean.com; Website: www.thefrozenbean.com winning hydration vessels combine fashion and beverage industry. Our flavors are available in performance and keep your drinks hot and cold for warehouses throughout the U.S. and Canada hours. From the backcountry to the office, EcoVes- with no minimum order. Carmi Flavors is open- sel has you covered. Visit our site to learn about ing an online store called Flavor Depot (www. GALANT FOODS wholesale and custom stainless steel flavordepot.com) for its ready-to-use line of food Booth #2135 options for kids and adults. and beverage flavors. Galant Foods is a family-owned business special- EcoVessel, 1900 Range St, Suite 104, Boulder, CO, 80301, Flavor Depot, 6030 Scott Way, Commerce, CA, 50677, United izing in premium prepared foods. States; Phone: 323-888-9240; E-mail: esteindler@carmifla- United States; Phone: 720-538-0779; E-mail: Mack@ecoves- Galant Foods, 735 Fremont Ave, San Leandro, CA, 94577, vors.com; Website: www.flavordepot.com sel.com; Website: www.ecovessel.com United States; Phone: 415-552-5475; E-mail: Len@galant- foodcompany.com; Website: www.galantfoodcompany.com

ELEMENTAL BOTTLES FOAMAROMA LLC Booth #1615 Booth #2056 GALLAS COSMETICS Here at Elemental, we strive to create functional, When your customer needs the convenience of a to- Booth #1648 reusable products that sustain our environment go coffee drink, do you offer an ordinary lid? These Gallas Cosmetics, 5082 Don Pio Dr, Woodland Hills, CA, and improve your life. Being a brand that is born typical ordinary act as a barrier to the senses 91364, United States; Phone: 310-691-0182; E-mail: eden. and bred in California, our bottles and tumblers which prevent your customers from fully enjoying [email protected] perpetuate a lifestyle that embody their roots— your product (brand). Instead, provide your coffee one of simplistic functionality to be appreciated on drink topped with a FoamAroma lid to allow your the go, in any situation. customers to fully engage their senses for enhanced Elemental Bottles, 16540 Harbor Blvd, Suite H, Fountain Valley, aroma, full flavor profile, and soothing mouthfeel. GAVIÑA GOURMET COFFEE CA, 92708, United States; Phone: 657-777-4179; E-mail: seth@ Surprise your to-go customers with a memorable Booth #2013 elementalbottles.com; Website: www.elementalbottles.com coffee experience using a FoamAroma lid. The Gaviña family’s coffee story began in 1870 in FoamAroma LLC, P.O. Box 123, Cool, CA, 95614, United the mountains of Southern Cuba. After our family’s States; Phone: 360-901-9537; E-mail: craig@foamaroma. com; Website: www.foamaroma.com arrival in Los Angeles in 1963, we carried on a tra- dition of passion for producing gourmet coffee by ELMHURST MILKED founding F. Gaviña & Sons, Inc., in 1967. While our Booth #2028 focus has shifted over the years from cultivation to Elmhurst reinvented its legacy dairy as an exclu- coffee roasting and wholesale distribution, the end sively plant-based company in 2017. Using a unique FRANKE COFFEE SYSTEMS goal has remained the same: creating fine coffee— process, Elmhurst’s Barista Series and hemp cream- Booth #1934 and doing it the right way from bean to cup. ers combine simpler ingredients (and no oils) with At Franke Coffee Systems, our passion for every Gaviña Gourmet Coffee, 2700 Fruitland Ave, Vernon, CA, better performance and nutrition. person to enjoy the perfect cup of coffee drives 90058, United States; Phone: 562-843-3684; E-mail: ariel. Elmhurst Milked, 1150 Maple Rd, Elma, NY, 14059, United what we do. We pride ourselves on delivering [email protected]; Website: www.gavina.com States; Phone: 551-221-1475; E-mail: KMrowczynski@elm- customized solutions with top in-cup quality hurstmilked.com; Website: elmhurst1925.com and ease of use that will accelerate your specialty coffee offering. Franke Coffee Systems, 800 Aviation Pkwy, Smyrna, TN, 37167, United States; Phone: 615-462-4294; E-mail: Ciera. [email protected]; Website: www.franke.com

CoffeeFest.com [ 45 EXHIBITOR Descriptions

GHIRARDELLI Guittard Chocolate, 10 Guittard Rd, Burlingame, CA, 94010, ing regions, including coffee beans from the Blue United States; Phone: 650-697-4427; E-mail: gwilliams@gui- Mountains of Jamaica. Whether your palette fancies CHOCOLATE CO. ttard.com; Website: www.guittard.com Booth #1717 light, balanced, rich, robust, or bold flavors, we have Founded in 1852 and in what you need to begin your day the right way. continuous operation since Holland Valley Coffee, 1140 Downyshire Dr, Lawrenceville,GA, then, Ghirardelli has the richest heritage of any 30044, United States; Phone: 404-388-4444; E-mail: holland [email protected]; Website: www.hollandvalleycoffee.com American chocolate company. Ghirardelli continues HANKOOK TEA COMPANY to honor its heritage today through a commitment Booth #1949 to high-quality, premium products. Experience the Since 1951, Hankook Tea has upheld strict standards entire Ghirardelli Professional Products Collection using eco-friendly agricultural methods that are har- including Sauces, Frappes, Chocolate Chips & Wa- monious with its surrounding environment, allowing HOLLANDER CHOCOLATE fers, Cocoa Powders, Sweet Ground Powders, Hot each tender leaf to grow at its natural pace, free from Booth #1804 Cocoas, and Hot Fudge. pesticides. Family-owned and with years of experi- Hollander Chocolate café products are created Ghirardelli Chocolate Co., 1111 139th Ave, San Leandro, CA, ence, our teas and tisanes go through the minimal for craft beverages with Holland’s finest Dutched 94578, United States; Phone: 510-871-4261; E-mail: adhole@ processing necessary in order to preserve quality and cocoas and quality ingredients. Made in America for ghirardelli.com; Website: www.ghirardelli.com/professional- taste. No artificial coloring, flavoring, additives, or the modern café and barista, Hollander Chocolate products-foodservice fillers are ever used in any of our products. offers the premium full line of fine café sauces, Hankook Tea Company, 3407 W 6th St, Suite 615, Los Ange- powders, frappés, and hot cocoa. les, CA, 90020, United States; Phone: 213-380-3538; E-mail: Hollander Chocolate, 7600 N Beach Dr, Fox Point, WI, [email protected]; Website: www.hankooktea.com 53217, United States; Phone: 800-467-7142; E-mail: alden@ GLANBIA PERFORMANCE NUTRITION gourmetsource.com; Website: www.hollanderchocolate.com Booth #2200 Glanbia Performance Nutrition offers the best- tasting protein snacks and drinks on the market! HANS PREMIUM WATER Glanbia Performance Nutrition, 5901 Broken Sound Park- Booth #2001 HP HOOD way, Suite 200, Boca Raton, FL, 33487, United States; Phone: The Hans Premium Water Appliance is a whole- Booth #1924 561-994-8335; E-mail: [email protected]; Website: www. facility appliance that removes a host of contami- HP Hood is one of the largest food and beverage optimumnutrition.com nants, including chlorine, to make better-tasting manufacturers in the U.S. with more than 170 years food and beverages. It also removes hardness of expertise. HP Hood is proud to offer a collection without salt to halt the scaling on equipment. The of professional, café-quality dairy and plant-based Hans Premium Water Appliance purifies water milks, specially designed for steaming in all your GOLDEN STATE COFFEE ROASTERS to optimal levels of pH, alkalinity, and TDS for favorite café beverages. Booth #2046 amazing-tasting coffee, espresso, and teas. See us at HP Hood, 6 Kimball Lane, Lynnfield, MA, 01940, United From the peak of Mount Whitney to the green booth 2001 to get clean, virtually contaminant-free States; Phone: 617-887-3072; E-mail: Sabrina.Cote@hphood. rooms of Trestles, we love California. Its great water for your coffee and business. com; Website: www.hood.com beauty and diverse culture surrounds and invites Hans Premium Water, 26700 Haggerty Rd, Farmington Hills, us to call it home. Our hearts are deeply rooted in MI, 48331, United States; Phone: 833-333-4267; E-mail: the Golden State. [email protected]; Website: www.hans premiumwater.com Golden State Coffee Roasters, 109 W Santa Fe Ave, Placentia, HUGO TEA COMPANY CA, 92870, United States; Phone: 714-701-9727; E-mail: erik@ Booth #1607 beyondthegrind.com; Website: www.goldenstateroasters.com Hugo Tea Company is a direct trade tea company. We forge long-term relationships with our growers HAPPY PLANET by working with them hand-in-hand during harvest Booth #1818 and investing directly in their operations and GOURMET COFFEE & Happy Planet makes food that makes communities. This ensures that we receive the best- TEA INSURANCE PROGRAM you smile. It has to taste great and quality tea each season. All of our teas are certified Booth #2058 do you good. Our oat milks are made USDA Organic. We provide a full-service line of Our Gourmet Coffee & Tea Program works with top from certified gluten-free oats, are teas including single-origin hot teas, iced teas, chai insurance carriers to craft coverages for your busi- Non-GMO Project Verified and vegan, concentrate, and matcha. ness at affordable rates. Our program is specially and our oat crops use 7x less water to grow than to Hugo Tea Company, 1007 Swift St, North Kansas City, MO, sustain almond crops or dairy herds. designed for the coffee and tea industry to provide 64116, United States; Phone: 816-832-4311; E-mail: zach@ quality coverages and services for you. Don’t miss Happy Planet, 601-4180 Lougheed Hwy, Burnaby, BC, V5C hugotea.com; Website: www.hugotea.com 6A7, Canada; Phone: 778-899-8010; E-mail: emarrett@earth- out—start brewing up your savings with the right sown.com; Website: www.happyplanet.com insurance that protects your assets! Gourmet Coffee & Tea Insurance Program, 1016 12th St, Modesto, CA, 95354, United States; Phone: 209-338-5500; E-mail: john@ IFILL SYSTEMS trustomega.com; Website: www. coffeeandteainsurance.com THE HERSHEY COMPANY Booth #1912 Great coffee deserves a great brew. Finally, you can Booth #2037 attain coffeehouse quality in a single-serve! Our Hershey Foodservice is the industry’s leading company is passionate about great taste in every branded sweet ingredient, snack, and refreshment GREENPACKS USA cup. With more than 100 million brewers sold into supplier. We offer a wide range of products that Booth #1706 homes and offices nationwide, single-serve has meet your toppings, baking/culinary, specialty GPUSA is a manufacturer of Groove Paper Hot captured some 40% market share. iFillCup’s better beverage, and snacks/convenience needs including Cups. Our cups are made in the USA, no sleeve by design pods provide an economical yet recyclable chips, syrups, fudge, cocoa, and chopped candy needed. Full color . Super low minimums. pathway to entering this lucrative single-serve ingredients, as well as impulse sales products like Fast product times and never any set up charges, all market. We are iFill Systems—check us out at candy, snacks, gum, and mints. to help improve your brand! Booth 1912. The Hershey Company, 19 East Chocolate Ave, Hershey, Greenpacks USA, 3303 Garden Brook Dr., Farmers Branch, iFill Systems, 4060 South Grant St, Suite 106, Washougal, TX, 75234, United States; Phone: 972-853-3861; E-mail: sfer- PA, 17033, United States; Phone: 951-252-5406; E-mail: [email protected]; Website: www.hersheys.com WA, 98671, United States; Phone: 360-574-7737; E-mail: [email protected]; Website: www.greenpacksusa.com [email protected]; Website: www.ifillsystems.com

HOLLAND VALLEY COFFEE GUITTARD CHOCOLATE INNOVATIVE BEVERAGE CONCEPTS Booth #1608 Booth #2147 Booth #1813 Based in the state of Georgia, Holland Valley Coffee We bring 150 years of chocolate expertise to the Award-winning products headquartered in Irvine, prides itself on connecting you with carefully hand- coffee industry. Come and try our award-winning California, Innovative Beverage Concepts, Inc., crafted products by selecting the highest-quality syrups and chocolate products! creators of Mocafe, Mocafe Organics, Teaology Tea, organic beans from the worlds’ best coffee cultivat-

46 ] COFFEE FEST Los Angeles 2019 and Modern Oats, has been a leader in developing JAVA JACKET INC. Kerry Foodservice—DaVinci, Oregon Chai, Big Train, 3400 over 100 high-quality, award-winning, innovative Booth #1809 Millington Rd, Beloit, WI, 53511, United States; Phone: 608- café products that are used by professionals world- 201-1158; E-mail: [email protected]; Website: www. Java Jacket’s focus is on customer service. We do kerryfoodservice.com wide since 1996. our best to find out what your needs are, then set Innovative Beverage Concepts, 9600 Research Dr, Irvine, CA, out to service you with the best product we pro- 92618, United States; Phone: 949-831-8656; E-mail: Account- vide. We specialize in stock and custom printed [email protected]; Website: www.ibevconcepts.com eco-friendly Java Jackets as well as Barista (beverage to-go containers). Java Jackets protect KLATCH COFFEE ROASTING your customer’s hand from a hot cup, and they Booth #1741 are also great for branding, marketing, and social An informal gathering for coffee and conversation, INTERNATIONAL FOOD PACKAGING networking. They are made in North America. simply stated, is what Klatch Coffee is. For the past Booth #1961 Visit our booth so we can help build and brand 26 years, Klatch Coffee has been serving up award- IFP is an innovative manufacturer of foodservice your business. winning coffee with great conversation. Based in Los disposables including containers, , and cups. Java Jacket Inc., 910 NE 57th Ave, Suite 300, Portland, OR, Angeles, this family business started out of a love We are introducing our innovate line of BPI- 97213, United States; Phone: 503-281-6240; E-mail: kevin@ for great coffee with one retail store and has evolved certified hot cups made from natural, unbleached javajacket.com; Website: www.javajacket.com into a global wholesale roaster and retailer with its sugarcane paper and Natureworks PLA . coffee featured daily on three continents. International Food Packaging, 20638 Corsair Blvd, Hayward, Klatch Coffee Roasting, 8767 Onyx Ave, Rancho Cucamonga, CA, 94545, United States; Phone: 510-783-9878; E-mail: CA, 91786, United States; Phone: 909-981-4031; E-mail: heath- [email protected]; Website: www.klatchroasting.com [email protected]; Website: www.ifpackshop.com JAVA MASTER INTERNATIONAL Booth #2036 Java Master International, 10039 Prospect Ave, Suite B, San- tee, CA, 92071, United States; Phone: 619-938-4002; E-mail: INTERNATIONAL TEA IMPORTERS [email protected]; Website: www.javamasters.com KLEAN KANTEEN Booth #2122 Booth #1616 International Tea Importers is the leading provider At Klean Kanteen we use our business as a force for of specialty tea in the U.S. and various parts of good in everything we do—from the products we the world. ITI sources their teas from all over the JOE COFFEE make to the non-profit partnerships we forge. With world, from China to Colombia and everywhere in Booth #2125 a commitment to quality we can help you create a successful custom program you and your customers between. Since the company’s conception in 1990 Joe Coffee, 5251 Lankershim Blvd, North Hollywood, CA, to the present day, ITI has all your tea essentials 91601, United States; Phone: 323-708-5746; E-mail: joe@ will love. under one roof. ITI now stocks upwards of 900 joecoffeela.com; Website: www.joecoffeela.com Klean Kanteen, 3960 Morrow Lane, Chico, CA, 95928, Unit- different teas in its newest 50,000-square-foot ed States; Phone: 530-592-4552; E-mail: tbarker@kleankan- teen.com; Website: www.kleankanteen.com storage facility that sits just a few miles from our 25,000-square-foot order processing facility where we can provide custom blending and flavoring JOE MOBILE ORDERING for our clients, along with various services and Booth #2006 seamlessly fulfill hundreds of orders daily. Let ITI Joe is leveling the playing field for independent KOR SHOTS Booth #1965 partner with you to deliver all of your tea needs. coffee shops to compete against national corporate International Tea Importers, 8551 Loch Lomond Dr, Pico chains. By bringing independent coffee together, KOR Shots: We are the original, refrigerated shot Rivera, CA, 90660, United States; Phone: 702-354-5686; E- customers never have to settle for coffee they don’t (since 2012)! 6 Shots, 6 Functions: Each KOR mail: [email protected]; Website: www.teavendor.com love. We partner directly with independent coffee Shot is made with functionality and great taste in shops and invest in your business to provide unique mind. We make our shots ourselves in Southern customer experiences that bring them back to your California, crushing ginger, squeezing lemon, business to purchase more items, more often. and cracking pepper for every order. We source ingredients from organic farmers we know. Shake, ITO EN Joe Mobile Ordering, 3220 1st Ave S, Suite 100, Seattle, WA, Booth #2004 98134, United States; Phone: 206-531-3212; E-mail: suc- Shoot, Feel! ITO EN (North America) Inc., a subsidiary of ITO [email protected]; Website: www.joe.coffee KOR Shots, 29160 Heathercliff Rd, Unit 4273, Malibu, CA, EN (Japan) Ltd., is an innovative beverage industry 90264, United States; Phone: 424-288-1498; E-mail: rachel@ korshots.com; Website: www.korshots.com leader dedicated to creating authentic products that embody the company’s five principles of Natural, Healthy, Safe, Well-designed, and Delicious. ITO EN JOSUMA COFFEE/ is specifically known as a global leader in green tea MALABAR GOLD ESPRESSO LANNA COFFEE CO. with award-winning brands, including Teas’ Tea Or- Booth #1704 Booth #2032 ganic, Oi Ocha, ITO EN Shots, and matcha LOVE. Called “one of the greatest espresso blends on We believe people want to purchase products that To learn more about ITO EN, visit www.itoen.com. the planet” by CoffeeRatings.com, Malabar Gold make a difference in our world. We supply coffee ITO EN, 20 Jay St, Brooklyn, NY, 11201, United States; Espresso succeeds where other espresso beans fall which provides clean water with every bag we sell. Phone: 312-498-4823; E-mail: [email protected]; Web- short. Malabar Gold isn’t bitter like dark-roasted, site: www.itoen.com Partnering with Lanna Coffee Co. guarantees that old school beans, or sour like so many lighter- you and your customers will be making a positive roasted third wave beans. More sweetness. Less contribution every time you brew a cup! We import bitterness. Creamy mouthfeel. Shouldn’t every green from a co-op in Northern Thailand, roast and espresso taste this delicious? JAIPUR AVENUE CHAI distribute from Fresno, CA. Please visit www.lan- Josuma Coffee/Malabar Gold Espresso, P.O. Box 1115, Menlo nacoffeeco.com for more info on how you can serve Booth #2060 Park, CA, 94026, United States; Phone: 650-366-5453; E- Jaipur Avenue Barista Chai Mix is thoughtfully mail: [email protected]; Website: www.malabargoldespresso.com Lanna at your shop! crafted with high-quality natural ingredients: As- Lanna Coffee Co., 617 Broadway St, Fresno, CA, 93721, sam black tea, healthful spices, and just the right United States; Phone: 888-249-2645; E-mail: kelly@lannacof- feeco.com; Website: www.lannacoffeeco.com amount of cane sugar to bring out the complex notes. No preservatives. With a balanced taste KERRY FOODSERVICE—DAVINCI, profile that appeals to the modern palate, this bold, OREGON CHAI, BIG TRAIN spicy, yet soothing masala chai is unlike any other Booth #1901 chai on the market. And it’s really easy to make by THE LEASE COACH With commitment to the specialty coffee industry, just adding hot water and steamed milk of your Booth #1958 we help you explore the many ways to expand choice. Leasing coffee shop space? Negotiate to win! Meet menu opportunities to drive your business’ growth. the author of Negotiating Commercial Leases & Jaipur Avenue Chai, 4331 Francis Ave N, Suite A, Seattle, Inspiration comes in many forms and together with WA, 98103, United States; Phone: 206-618-7991; E-mail: Renewals FOR DUMMIES and learn how to take pro- [email protected]; Website: www.jaipuravenue.com Big Train, Oregon Chai, and DaVinci Gourmet, we active steps in negotiating a new commercial new create a perfect partner, offering a full portfolio of lease or renewal; leasing strategies for achieving syrups, sauces, smoothies, chai, and frappes. the maximum tenant allowance and free rent; how

CoffeeFest.com [ 47 EXHIBITOR Descriptions

to avoid mistakes when dealing with real estate LOYALTY BIZ, INC. MONIN agents; and how to get the lowest rental rate on Booth #1603 GOURMET FLAVORINGS new leases or renewals. Loyalty BIZ provides a complete loyalty platform Booth #1623 The Lease Coach, Howard Hughes Centre 6080 Center Dr, that includes: custom app design, sell your e-gift With over 100 years of experience, 6th Fl, PMB 10048, Los Angeles, CA, 90045, United States; cards 24/7, check-in kiosk/handheld tablet for Monin is the premium flavor choice Phone: 800-738-9202; E-mail: dalewillerton@theleasecoach. customer, rewards, text message your customers com; Website: www.theleasecoach.com for coffeehouse and foodservice opera- to drive sales, bring back absent customers, collect tors around the world. Monin offers and track your customer data, receive customer more than 200 gourmet flavors across a variety of feedback, fundraisers, auto-pilot marketing, web- product lines, each made with a total commitment site design, search engine optimization, internet to quality and providing flavor solutions. LE CHEF BAKERY marketing, and much more. Monin Gourmet Flavorings, 2100 Range Rd, Clearwater, FL, Booth #2023 Loyalty BIZ, Inc., 1445 Donlon St, #7, Ventura, CA, 93003, 33765, United States; Phone: 727-252-0635; E-mail: hlance@ Le Chef is a leading premier bakery specializing in United States; Phone: 800-652-6172; E-mail: christine@loy- monin.com; Website: www.monin.com high-end, European-style baked goods. We are mas- altybiz.com; Website: www.loyaltybiz.com ter bakers, with a passion for creating delectable desserts, enticing breads, and a comprehensive line of breakfast pastries. Our customers include MR. ESPRESSO eminent hotels and resorts, convention centers, MAYA TEA CO. Booth #1952 foodservice operations at world-class institutions, Booth #1629 Mr. Espresso—Oak wood roasting since 1978, high-end grocery stores, prominent catering enter- Known for amazing chai concentrates inspired prises, and culinary distributors. family owned and operated by the Di Ruocco family. by the rich and warming flavors of India’s most Full-service wholesale coffee and equipment provid- Le Chef Bakery, 7547 Telegraph Rd, Montebello, CA, 90640, iconic beverage, our catalog hosts a complete line er. Award-winning coffees, fair trade/organic beans, United States; Phone: 323-888-2929; E-mail: averyl@lechef. of bio-friendly sachet tea bags, loose-leaf blends, net; Website: www.lechefbakery.com authentic Italian espresso blends, drip blends, pre-portioned iced teas, and retail-ready package single origin commercial service, knowledge- options. With 20+ years in the trade, our teas able sales staff, ready to guide build-out projects, are blended and packaged by a team dedicated to equipment selection, coffee program development, making the absolute best “cuppa” you and your LE WAF branding and marketing, and more. Experienced customers have ever sipped. We look forward to team of service technicians, expert training, and Booth #1718 sharing our culture of authenticity, quality, and quality assurance program. Euro Snack presents “Le Waf,” the artisan waffle. education with you! Mr. Espresso, 696 3rd St, Oakland, CA, 94607, United States; Melted European pearl sugar gives this authentic Maya Tea Co., 1605 W Grant Rd, Tucson, AZ, 85745, United Phone: 510-287-5200; E-mail: [email protected]; Web- Belgian waffle an unbelievable caramelized flavor. States; Phone: 520-918-9811; E-mail: [email protected]; site: www.mrespresso.com Eat on the go or serve with toppings. Available in Website: www.mayatea.com dry mix, frozen dough, and baked waffles (bulk or individually wrapped). Don’t miss the ultimate waffle experience! MUGGO Le Waf, P.O. Box 1150, Carnelian Bay, CA, 96140, United METROPOLITAN TEA COMPANY Booth #2042 States; Phone: 530-386-6400; E-mail: cpedro@eurosnack. Booth #2201 com; Website: www.lewaf.com Muggo keeps your favorite coffee at the perfect We offer 1,000 varieties of specialty loose teas, temperature until you’ve had the last drop. pyramid tea bags, matcha, tea pots, strainers, and Muggo, 1300 Mendota Heights Rd, Mendota Heights, MN, the Metz Tea line for hospitality tea trade. We are 55120, United States; Phone: 952-905-2509; E-mail: kevin@ accredited with HACCP, GMP, organic, kosher, powerplayretail.com; Website: www.muggo.co LEWI COFFEE vegan, and CTPAT designations. Join us to discuss Booth #1841 our sustainable practices and learn about quality Ethiopian coffee grower and importer. product and service. Lewi Coffee grower and importer, 911 Bonifant St, Silver Metropolitan Tea Company, 41 Butterick Rd, Toronto, ON, MYLK LABS Spring, MD, 20910, United States; Phone: 571-290-8530; M8W 4W4, Canada; Phone: 800-388-0351; E-mail: sales@ E-mail: [email protected]; Website: www.ethiopiancof- metrotea.com; Website: www.metrotea.com Booth #1842 feeimports.com Mylk Labs is a locally crafted, woman-owned com- pany that values nutrition, flavor, and convenience. Specializing in grab-and-go oatmeal cups, Mylk Labs uses only six ingredients or less, 5g of unre- MIIR fined coconut sugar, and a roasted ground almond LIGHTTELLS CO. LTD. Booth #1953 Booth #2128 and oat base to create an unparalleled healthy MiiR was founded in 2010 with the mission to breakfast/snack option. Lighttells Co. Ltd., SF. No. 27. Xianzheng 3rd St, Zhubei City, empower people for a better future. MiiR, a Product Mylk Labs, 17528 Rowland St, City of Industry, CA, 91748, Hsinchu, 302, Taiwan; Phone: 886-3-555-1389; E-mail: jack@ to Project company that donates 3% of revenues lighttells.com; Website: www.lighttells.com United States; Phone: 626-715-1187; E-mail: info@mylklabs. to trackable Give Projects, creates timeless, in- com; Website: www.mylklabs.com novative, and thoughtfully designed products, primarily in the insulated drinkware category. In addition, MiiR has an innovative custom partner- LORING SMART ROAST ship program in which they co-brand stainless steel Booth #1942 NAVITAS ORGANICS drinkware with some of the most recognized and Booth #1722 Loring designs and manufactures innovative, socially conscious brands in the world. clean, and efficient commercial coffee roasters. Our At Navitas Organics, we MiiR, 1109 N 35th St, Suite B, Seattle, WA, 98103, United demonstrate our commitment patented single-burner design roasts coffee beans States; Phone: 888-746-5762; E-mail: [email protected]; while also incinerating smoke, eliminating the need Website: www.miir.com to providing only the highest quality, organic, for an afterburner. The results are consistent roasts, nutrient-dense, plant-based superfoods that have lower emissions, and the lowest operating costs been gently handled with care at every step. We compared to conventional roasters. Learn more or offer the perfect recipe of products to produce the schedule your demo roast at loring.com. We wel- highest sales at your stores. It’s our Superfood MILL CITY ROASTERS Promise to you. Our super-simple, super-nutritious come you to get to know the global community of Located on loading dock behind entrepreneurs who depend on #LoringRoasters. superfoods give you the energy you need to leave Latte Art Competition each day to the fullest. Loring Smart Roast, 3200 Dutton Ave, Suite 413, Santa Rosa, Check out Mill City Roasters as their Mobile Roast Navitas Organics, 15 Pamaron Way, Novato, CA, 94949, CA, 95407, United States; Phone: 707-526-7215; E-mail: an- Education Lab makes an appearance at Coffee Fest [email protected]; Website: www.loring.com United States; Phone: 952-913-1543; E-mail: preynolds@ Los Angeles! Located behind the Latte Art Competi- navitasorganics.com; Website: www.navitasorganics.com tion on the dock. #bigredroastrig Mill City Roasters, 1050 33rd Ave SE, Minneapolis, MN, 55414; Phone: 612-886-2089; E-mail: hello@millcityroasters. com; Website: www.millcityroasters.com

48 ] COFFEE FEST Los Angeles 2019 NESCAFÉ OB ENTERPRISES DBA LID BOSS will increase brand awareness without breaking the Booth #1601 Booth #2034 budget. Contact us today to learn more about avail- Whether over a stimulating morning coffee, a LID Boss is the only touchless lid dispenser that able options for stock and custom packaging that late afternoon latte, or an after-dinner expresso, keeps your serving area clean, organized, and will get shelf attention! we love real connections that lead to new starts, sanitary, one lid at a time. PBFY Flexible Packaging, 2980 Enterprise St, Brea, CA, new ideas, or simply great chats. Come have a OB Enterprises DBA Lid Boss, 617 Main St. NW, Elk River, 92821, United States; Phone: 714-528-2199-201; E-mail: coffee with us! French Vanilla Cold Whipped Latte, MN, 55330, United States; Phone: 320-815-3078; E-mail: [email protected]; Website: www.pbfy.com Coffee Cold Whipped Latte, Mocha Coffee Protein [email protected]; Website: www.lidboss.com Smoothie, Banana Coffee Protein Smoothie. Nescafé, 800 Connecticut Ave, 4th Floor, Norwalk, CT, 06584, United States; Phone: ; E-mail: daniel.garcia@match- PEERLESS COFFEE & TEA mg.com; Website: www.nescafe.com OCEAN RANCH ORGANICS Booth #2107 Booth #1947 Peerless Coffee is Roast Magazine’s 2019 Roaster Ocean Ranch is a woman-owned business that is of the Year and is recognized as one of America’s fostered on the belief that food should be filled top Golden Bean Award-winning roasters since NÓN LÁ COFFEE with bold flavored, nutrient-dense, and organically 2016. Focusing on premier hospitality and craft Booth #2040 grown ingredients. We infuse our products with coffeehouses, we have been roasting exotic coffees Nón Lá Coffee Company is a high-quality coffee flavors inspired by both our own organic farm and in Oakland, CA, since 1924. We partner with our company in Vietnam that has recently opened a global culinary cuisine. Our granola and snacks are customers to keep them on the forefront of the processing plant in Santa Rosa, California. We pro- made from scratch and handcrafted in our kitchens. most innovative industry trends. Committed to vide robusta and arabica varieties, offered in whole This means we pay close attention to all of our quality, education, farmer and industry leadership, roasted beans, ground roasted beans, and green hand-selected ingredients and imbue our products and our customers, we are your profit-generating beans. Swing by our booth to learn more about Nón with a personal touch. business partners! Lá Coffees and try some samples. Ocean Ranch Organics, 1072 Casitas Pass Rd, #199, Car- Peerless Coffee & Tea, 260 Oak St, Oakland, CA, 94607, Nón Lá Coffee, 2995 Wiljan Ct, Santa Rosa, CA, 95407, pinteria, CA, 93013, United States; Phone: 805-455-9842; United States; Phone: 510-763-1763; E-mail: jwoods@peer- United States; Phone: 707-791-9575; E-mail: Nonlacoffee1@ E-mail: [email protected]; Website: www.ocean- lesscoffee.com; Website: www.peerlesscoffee.com gmail.com; Website: www.nonlacoffee.com ranchorganics.com

PERFECTCUBE NORTH AMERICA SPICY COMPANY PACIFIC BAG INC. Booth #1831 Booth #2016 Booth #1848 PerfectCube provides information you need for a The first spicy coffee that has Thai chilis as a key in- PBi has been a packaging resource for specialty successful business. From planning to open your gredient. Blended with powder from coffee and food for over 30 years with quality coffee shop to maximizing your experience with Indonesia and Colombia. Smooth and tasty coffee products, outstanding service, and continued it to even selling it, we can provide the guidance, you will love at first sip! Our innovative product commitment to the industry. PBi offers stock and software, and analysis you need. What are the was awarded a gold medal at the 46th International custom printed flexible packages such as gusseted important numbers to pay attention to? How do Exhibition of Inventions Geneva in 2018 and bags, stand-up pouches, and more. I plan for and manage my employees most ef- silver medal for Most Innovative Food & Beverage Pacific Bag Inc., 1371 Oakland Blvd, Suite 302, Woodinville, fectively? How do I know when I’m ready to open Product at the 16th Malaysia International Halal WA, 98072, United States; Phone: 800-562-2247-161; E- another location? Are my sales/profits normal for a Showcase in 2019. mail: [email protected]; Website: www.pacificbag.com shop like mine? We provide answers! North America Spicy Company, 212 Avenida Del Mar, San PerfectCube, 1712 Main St, Suite 2014, Kansas City, MO, Clemente, CA, 92672, United States; Phone: 949-303-5552; 64108, United States; Phone: 913-712-0123; E-mail: info@ E-mail: [email protected]; Website: www.thespicy perfectcube.com; Website: www.perfectcube.co coffee.com PACIFIC FOODS OF OREGON, LLC Booth #1808 The Pacific Barista Series line features Almond, Soy, Coconut, Rice, and Oat plant-based performance PICNIK NUOVA SIMONELLI beverages crafted for professional baristas. Subtly Booth #2007 Booth #1900 flavored to keep the focus on coffee, they create the Picnik, 3000 E Cesar Chavez St, Suite 100, Austin, TX, 78702, Victoria Arduino and Nuova Simonelli have been same smooth, glossy micro-foam as dairy. Barista United States; Phone: 360-701-0497; E-mail: jennifer@picni- manufacturing espresso machines in Italy since inspired. Barista approved. kaustin.com; Website: www.picnikaustin.com 1905 and 1936, respectively. Throughout the his- Pacific Foods of Oregon, LLC, 19480 SW 97th Ave, Tualatin, OR, tory of our company we have been focused on in- 97062, United States; Phone: (503) 692-9666; E-mail: debra_ novation, reliability, and dependability—a focus [email protected]; Website: www.pacificfoods.com that has garnered us a worldwide recognition in PLANETARY DESIGN barista competitions, ergonomics, and design. Booth #1846 Nuova Simonelli, 6940 Salashan Parkway Bldg A, Ferndale, Planetary Design has something for everyone: the WA, 98248, United States; Phone: 360-366-2226-22; E-mail: PACK PLUS CONVERTING avid baker, pantry organizer, coffee connoisseur, [email protected]; Website: www.simonelliusa.com Booth #1708 spoiled pet, outdoor enthusiast, loose-leaf tea- Pack Plus specializes in high-quality bags, pouches, sipper, and world traveler. From the new ceramic and packaging film. Our extensive inventory is Airscape canisters to the steel Kilo Airscape, there available in low quantities and can be enhanced are so many beautiful ways to keep coffee beans NUSH FOODS using our convenient in-house valve, tin-tie, label, and dry goods amazingly fresh. The addition of the Booth #1602 or hot stamp services. Custom styles, sizes, and patent-pending Brü-Stop to all of our stainless steel You’ve come to the right place, because good-for- printing are also available. French presses makes it easier for everyone to brew you is the mission of nush. We’ve created a new Pack Plus Converting, 5418 Schaefer Ave, Chino, CA, 91710, with barista-quality precision. kind of baked snack that’ll help get your customers United States; Phone: 909-902-9929; E-mail: dawnm@packp- Planetary Design, 9088B Bonner Mill Rd, Bonner, MT, off the sugar-and-carb roller coaster by satisfying lus.com; Website: www.packplus.com 59823, United States; Phone: 406-728-7008; E-mail: parker@ their appetite with protein, fiber, and balanced fats. planetarydesign.us; Website: www.planetarydesign.com That’s nushtrition! Nush Foods, 333 W Hope Ave, Salt Lake City, UT, 84115, United States; Phone: 801-953-1370; E-mail: dave@nush- PBFY FLEXIBLE PACKAGING foods.com; Website: www.nushfoods.com Booth #2218 PRANA CHAI PBFY Flexible Packaging supplies a wide range Booth #1922 of packaging products geared to better promote Prana Chai is the original, award-winning fresh coffee, tea, food, and specialty items. No matter “sticky” chai, handcrafted with whole spices, what stage you are in your business, we are here to fresh ginger, and premium black Ceylon tea, support our customers by presenting solutions that

CoffeeFest.com [ 49 EXHIBITOR Descriptions

then mixed with honey. 100% all-natural ingre- THE REPUBLIC OF TEA ROASTAR dients. No preservatives, syrups, or powders— Booth #2103 Booth #2112 simply a deliciously balanced masala blend. Only The Republic of Tea is a progressive brand dedicated Roastar is a pioneer and experienced leader in The Good Stuff. to enriching people’s lives through the experience all-digital packaging. A perfect partner for your Prana Chai, 3300 SE 58th Ave, Portland, OR, 94206, United of premium tea, innovation, and education as it blooming coffee business. States; Phone: 914-433-0301; E-mail: [email protected]; emphasizes a “Sip by Sip Rather Than Gulp by Gulp” Roastar, 200 S 84th Ave, Suite C, Wausau, WI, 54401, United Website: www.pranachai.com lifestyle. The Republic of Tea is a socially conscious States; Phone: 866-516-7247; E-mail: [email protected]; business recognized for being the leading purveyor Website: www.roastar.com of more than 300 all-natural premium teas and and a collection of unsweetened, premium PRECISION glass-bottled iced teas crafted exclusively for fine INSTALLATION PRODUCTS restaurants and hotels. SAKU TEA Booth #1701 The Republic of Tea, 5 Hamilton Landing, Suite 100, Novato, Booth #2113 Wholesale distributor specializing in water filtra- CA, 94949, United States; Phone: 415-382-3400; E-mail: SAKU makes an innovative and delicious collection tion products and the installation parts used to [email protected]; Website: www.republicoftea.com of wellness latte blends with nourishing superfoods install equipment. We stock all types of water and adaptogenic ingredients. Our passion is spread- filters including ROs, quick connect fittings and ing health and happiness with our line of cozy, com- valves, lead-free brass fittings, PEX, plastic and forting drinks that allows your café the opportunity copper tubing, pressure regulators, and stainless REVOLV to expand your non-caffeinated drink options. The steel water connectors. Booth #2108 full line of SAKU lattes can help you attract non- Precision Installation Products, 20135 Ellipse, Foothill Revolv challenges the status quo and breaks down coffee drinkers and health conscious customers as Ranch, CA, 92610, United States; Phone: 800-747-1244; barriers so that any size of business can put their well as increase evening traffic of people looking to E-mail: [email protected]; Website: brand into their customers’ hands. We do this de-stress at the end of the day. www.precisioninstallationproducts.net through innovation and a focus on simplifying SAKU Tea, 4950 Lasalle Ave, Bellingham, WA, 98229, United each step of the manufacturing process. We work States; Phone: 360-820-3995; E-mail: [email protected]; tirelessly for perfection—from customization to Website: www.sakutea.com shipment, there is no detail too small. QUICKLABEL Revolv, 3400 S Kelly Ave, Suite 100, Edmond, OK, 73013, Booth #1712 United States; Phone: 405-242-5230; E-mail: v.chhan@mor- QuickLabel is the leading manufacturer of produc- risononline.com; Website: www.revolv.group SANCTUARY CHAI tion-capacity, full-color digital label printers, barcode Booth #2029 printers, media, and labeling software that allow Sanctuary Chai, 800 E 73rd Ave, Unit 20, Denver, CO, 80229, businesses to print their own on-demand. United States; Phone: 303-736-9990; E-mail: spicy@sanctu- QuickLabel introduced the first tabletop digital color RIPPLE FOODS arychai.com; Website: www.sanctuarychai.com label printer and continues to innovate labeling solu- Booth #2117 tions specifically for manufacturers and processors Ripple Foods makes delicious dairy-free alterna- who want to print product labels in-house. tives from yellow peas. Our rich and creamy QuickLabel, 600 East Greenwich Ave, West Warwick, RI, non-dairy products include milk, barista blend, SELBYSOFT: POINT OF SALE 02893, United States; Phone: 401-828-4000; E-mail: sales@ half-and-half, protein shakes, and our new line of FOR COFFEE quicklabel.com; Website: www.quicklabel.com functional Super Food beverages with flavors such Booth #1723 as matcha, açai, and turmeric. Stop by Booth #2117 SelbySoft is the Coffee POS choice! With our to learn more about and sample Ripple’s great- free gift and loyalty program and zero-training tasting, plant-based product line. interface, you will be focused on the customer and RED BULL Ripple Foods, 901 Gilman St, Suite A, Berkeley, CA, 94710, not the technology. Online ordering, reporting, Booth #1936 United States; Phone: 415-290-4853; E-mail: jennifer@rip- customer profiles, and more make SelbySoft the #1 plefoods.com; Website: www.ripplefoods.com Inspired by functional drinks from the Far East, choice for coffee. Call or visit us for more informa- Dietrich Mateschitz founded Red Bull in the mid- tion! 1980s. He created the formula of Red Bull Energy SelbySoft: Point of Sale for Coffee, 8326 Woodland Ave E, Drink and developed the unique marketing concept Puyallup, WA, 98371, United States; Phone: 800-454-4434; of Red Bull. In 1987, Red Bull Energy Drink was RISHI TEA & BOTANICALS E-mail: [email protected]; Website: www.selbysoft.com sold for the very first time in its home market, Aus- Booth #1752 tria. This was not only the launch of a completely Rishi Tea & Botanicals is the culmination of a life new product; it was the birth of a new category. To- dedicated to travel, tea, and the botanical arts. It is day, Red Bull is available in 171 countries, and over our highest purpose to be both the authority and SHELL CREEK SELLERS 75 billion cans of Red Bull have been consumed. the vanguard of these pursuits while honoring our Booth #1609 Red Bull, 1630 Stewart St, Santa Monica, CA, 90404, United core values of direct trade and organic agriculture. We sell reusable straw sets that SELL! Our reorders States; Phone: 440-796-1740; E-mail: laurel.batcheller@red- Rishi Tea & Botanicals, 185 S 33rd Court, Milwaukee, WI, from retailers are consistently higher than opening bull.com; Website: www.redbull.com 53208, United States; Phone: 414-747-4001; E-mail: Kinzie. orders. We package our straw sets in bags with [email protected]; Website: www.rishi-tea.com funny and impactful messages like, “Saving the Sea, One Cocktail at a Time” and “Be a Better Human.” Our key to success? It’s not kitchenware—it’s RENUDE packaging for gifts and souvenirs! Booth #2033 ROAST MAGAZINE Shell Creek Sellers, 2868 South Grant St, Englewood, CO, What is a Chagaccino? We’ve formulated the Booth #1702 80113, United States; Phone: 303-558-6478; E-mail: info@ best-tasting, adaptogenic, coffee-boosting powder Roast Magazine is an award-winning bi-monthly shellcreeksellers.com; Website: www.shellcreeksellers.com and tested it out at one of L.A.’s trendiest coffee technical trade magazine dedicated to the success chains (Alfred), where it’s become one of their of the specialty coffee industry. Roast addresses the most popular drinks! Based on the amazing suc- art, science, and business of coffee roasters by cov- cess, we’re inviting select cafés in the L.A. area ering important issues with high-quality editorial SHORELINE SUPPLY COMPANY to feature the Chagaccino. Baristas simply add a focused on the technical aspects of coffee. Booth #1640 scoop of ReNude’s Chagaccino powder to a latte and Roast Magazine, 1631 NE Broadway, #125, Portland, OR, Based in Southern California, Shoreline Supply transform it into a delicious, addicting, and afford- 97232, United States; Phone: 503-282-2399; E-mail: claire@ Company is your full-service distributor of roastmagazine.com; Website: www.roastmagazine.com able functional latte elixir—clean, organic, vegan, coffee-related supplies. With everything from zero-sugar/cal, and keto. paper/packaging, eco-friendly products, syrups, ReNude, 7940 Oceanus Dr, Los Angeles, CA, 90046, United powders, alternate milks, tea, and cleaning/ States; Phone: 818-370-6450; E-mail: [email protected]; maintenance supplies, we have the products to Website: www.drinkrenude.com keep your shop running efficiently. No minimums means you don’t have to overstock your store

50 ] COFFEE FEST Los Angeles 2019 room and buy more than you need. Give us a call STARBURST POWER ENERGY the world specializing in direct trade, micro-lots, and today and let us tell you more about how we can CONCENTRATE & FRUIT FUSIONS offering quantities from one pound to full containers. be beneficial as your supplier. Booth #2031 Also available are syrups, sauces, blended drink mix- Shoreline Supply Company, 10640 Humbolt St, Los Alami- Starburst Power Energy Concentrate and Fruit Fu- es, and paper products. Proud partners with: Daterra, tos, CA, 90720, United States; Phone: 775-772-9239; E- sions are typically half the cost of national brands, The Orangutan Project, Nicaragua Café Diego. mail: [email protected]; Website: www.shoreline Theta Ridge Coffee, 6879 Enterprise Dr, Suite 200, South supplyco.com made with natural flavors, plant botanicals, juices, and premium ingredients, delivering long-lasting Bend, IN, 46628, United States; Phone: 574-233-2436; E- mail: [email protected]; Website: www.thetaridgecof- energy with sensational flavor. Available in red, fee.com blue, pink, and sugar-free versions. Starburst Power Energy Concentrate & Fruit Fusions, 905 In- SKA FABRICATING dustry Dr, Tukwila, WA, 98188, United States; Phone: 253- Booth #1909 277-0389; E-mail: [email protected]; Website: Ska Fabricating automates packaging lines for craft www.starburstdrinks.com TIGHTPAC AMERICA, INC. businesses, specializing in depalletizers, , Booth #1740 conveyance systems, rinsing, drying, fill detection, Tightpac Global offers the largest selection of and date coding products. With over 700 customers vacuum sealed containers in the world! We have worldwide, we have the products and experience to STATE FARM INSURANCE developed a patented vacuum open-and-close help you increase your production while saving ex- Booth #2041 system that acts exactly the same way as a one-way pense. Our original small footprint depalletizer was State Farm Insurance; Website: www.statefarm.com degassing valve, allowing natural gasses to escape designed for the craft brewing market and quickly without allowing oxygen in. Perfect for coffee and became the most widely used automatic depal for tea, guaranteeing freshness and flavor. Simplicity craft breweries worldwide. that works. NSF certified. SKA Fabricating, 545 Turner Dr, Suite A, Durango, CO, Tightpac America, Inc., 1692 Centinela Ave, Inglewood, CA, 81303, United States; Phone: 720-318-1607; E-mail: sonia@ SUPER POP SNACKS 90291, United States; Phone: 310-338-0300; E-mail: tight- skafabricating.com; Website: www.skafabricating.com Booth #1917 [email protected]; Website: www.tightvac.com Super Pop Snacks is a family-run delicious health food snack company based in Southern Califor- nia. We are determined to be a part of a healthier SMARTFRUIT future, not only for our kids but for all families. We TIPU’S CHAI do this by offering nutrient-dense, clean, all-natural Booth #1816 Booth #1919 nut butter bars with an authentic crispy, creamy While most smoothie mixes and syrups out there Tipu’s Chai starts every recipe true to India, texture everyone can enjoy! Free of gluten, soy, are loaded with added sugars and additives, Smart- whether a regional specialty or straight from our dairy, refined sugar, and sugar alcohols, they taste fruit Purees are made with 100% non-GMO real founder’s family. Delivered dry for ultimate fresh- amazingly delicious. #SnackPowerfully today! fruit, with no added sugar, additives, or artificial ness, without preservatives, improved sustain- colors or flavors. Each flavor is enhanced with Super Pop Snacks, 7328 West 90th St, Los Angeles, CA, ability, and easy storage. Just add water to our tea 90045, United States; Phone: 310-738-5627; E-mail: melis- a unique superfood powerhouse like prebiotics, [email protected]; Website: www.superpopsnacks.com and spice mix to create your own chai concentrate. antioxidants, oat fiber, electrolytes, detoxifiers, and When it comes to chai, let’s get real. other goodies to help you and your customers sus- Tipu’s Chai, 46835 Hwy 93, Polson, MT, 59860, United tain a healthy lifestyle. Smartfruit is now available States; Phone: 406-883-4500; E-mail: [email protected]; in 12 exciting flavors. Website: www.tipuschai.com TAPHANDLES Smartfruit, 110 Bridge St, Brooklyn, NY, 11201, United States; Phone: 718-672-1000-160; E-mail: ian@drinksmart- Booth #1737 fruit.com; Website: www.drinksmartfruit.com Taphandles, 1424 4th Ave, #201, Seattle, WA, 98101, United States; Phone: 206-588-4486; E-mail: smiller@taphandles. com; Website: www.taphandles.com TOAST: ALL-IN-ONE RESTAURANT POS SYSTEM Booth #1612 SOCKGUY Toast is an all-in-one restaurant technology plat- Booth #2130 form. Built specifically for restaurants, Toast brings SockGuy maintains the highest standards to deliver TENTERA COFFEE ROASTERS together many solutions from integrated online the best performance socks on the market today. Booth #1833 ordering to gift card and loyalty programs to labor Our socks hug your feet in style and comfort and Tentera Coffee Roasters, 2500 Alameda St, Suite 2500, and sales reporting all on a mobile, cloud-based Vernon, CA, 90058, United States; Phone: 323-232-5665; are built to last. All of our socks feature more ultra- POS system. Since launching Toast in 2013, the E-mail: [email protected]; Website: www.tentera wicking fiber and our exclusive super-soft yarn coffee.com company has grown to over 170 employees and so your feet stay dry, cool, and comfy no matter thousands of restaurants, ranging from fine dining how hard you play. SockGuy socks are designed by and fast casual to nightclubs and national chains. award-winning artists and feature unique graphics Learn more about Toast at www.toasttab.com. that capture cool, up-to-the-minute trends and THAIWALA INC. Toast: All-in-one Restaurant POS System, 401 Park Dr, Suite designs. All of our socks are proudly made in the 801, Boston, MA, 02215, United States; Phone: 844-862-7843; Booth #1600 U.S.A. E-mail: [email protected]; Website: www.toasttab.com Thaiwala is the first natural and SockGuy, 2335 Camino Vida Roble, Suite A, Carlsbad, CA, 92011, United States; Phone: 760-804-1344; E-mail: jason@ authentic Thai tea concentrate on the sockguy.com; Website: www.sockguy.com market—and it tastes insanely good. The organic black tea is sourced from a TODDY, LLC farm in northern Thailand whose cred Booth #1641 is backed by mobs of honeybees. Easy Toddy: The Cold Brew to use. Vegan. Year-round appeal: serve hot or iced; SONOFRESCO Leader since 1964. The just add whole milk or dairy alternative. Versatile: Booth #1823 Toddy Cold Brew System add tapioca for bubble tea, blend into a frappé, Home of advanced coffee roasters, premium green uses a unique cold-water ex- or shake into a cocktail. Thaiwala: Obsessively coffee beans, roasting accessories, and affordable traction process to produce authentic. Crazy good. tools to launch a home or commercial coffee busi- cold-brewed liquid coffee and tea extract that offers Thaiwala Inc., 1110 NW Flanders St, Suite 201, Portland, OR, ness, Sonofresco is an innovative manufacturer of a full-bodied, aromatic flavor profile that translates 97209, United States; Phone: 503-974-1264; E-mail: nicho- commercial coffee roasters based in Burlington, [email protected]; Website: www.thaiwala.com into a bold, super-smooth taste. Leading coffee- Washington. Sonofresco offers a full line of spe- houses and cafés throughout the world utilize the cialty grade green coffee beans including certified Toddy Cold Brew System to create signature drinks. organics and fair trade. With several distinct models to choose from, Toddy has a system for you. Sonofresco, 1365 Pacific Dr., Burlington, WA, 98233, United THETA RIDGE COFFEE States; Phone: 360-757-2800; E-mail: robert@sonofresco. Toddy, LLC, 3706 Aldrin Dr, Loveland, CO, 80538, United com; Website: www.sonofresco.com Booth #1916 States; Phone: 970-493-0788; E-mail: william@toddycafe. Theta Ridge Coffee offers green coffee from around com; Website: www.toddycafe.com

CoffeeFest.com [ 51 EXHIBITOR Descriptions

TORANI UGANDA COFFEE AND WATERWISE, LLC Booth #1635 TEA FARMERS TRADE Booth #1622 Since 1925, Torani has been bringing real flavor to Booth #1963 Our core competence is water optimization through life. Our obsession with capturing the essence of Uganda Coffee and Tea Farmers Trade, P.O. Box 22716, Kam- the correct filtration. Our aim is to provide the flavor starts with the finest ingredients like natural pala, East Africa, 256, Uganda; Phone: +256 772-581852; right solution for the costly problems that unsuit- flavors and pure cane sugar that are carefully E-mail: [email protected]; Website: able water creates in food and beverage production. crafted to deliver amazing taste and balance in your www.coffeeandteauganda.org WaterWise offers water treatment solutions for any finished drinks. Torani Syrups, Sauces, Real Fruit applications. From food equipment to residential Smoothie Mixes, and Purée Blends offer cafés and drinking water, we have a wide range of solutions restaurants innovative and creative drink solutions that can be tailored to your water treatment needs. that differentiate their menus, build their business, UNCANNY WELLNESS Established in 2015, WaterWise has developed and delight their customers. Booth #2115 critical partnerships with viable component Torani, 233 East Harris Ave, San Francisco, CA, 94080, Unit- At UnCanny Wellness, we believe you should be manufacturers to bring you the best available tech- ed States; Phone: 650-635-1123; E-mail: mmorales@torani. able to easily incorporate CBD into your daily rou- nology at the most affordable prices. Located near com; Website: www.torani.com tine. There’s no better way to do so than by simply Knoxville, Tennessee and with stocking distributors infusing your favorite drinks and foods. Our water- covering North America, we inventory a wide range soluble CBD powder is the right tool for the job. of components and systems from this location to UnCanny Wellness, 4845 Pearl East Circle, Suite 118, all points in the market. WaterWise would like to be TRAVIESA COFFEE #96043, Boulder, CO, 80301, United States; Phone: 201-527- your single source supplier and will work diligently Booth #2105 0526; E-mail: [email protected]; Website: www. to earn your business. uncannywellness.com We are a Colombian coffee company located in WaterWise, LLC, 3967 Sevierville Rd, Maryville, TN, 37804, Manizales, Caldas, and we have direct trade with United States; Phone: 770-558-5015; E-mail: keithb@ growers as we source the coffees ourselves to have maveapro.com; Website: www.waterwise-llc.com 100% traceability. We call our coffees relationship coffees as that is what we create with the farmer, UPAC2 INC. helping them improve their life quality. We are Booth #1705 always happy to supply and offer you our Colom- 100% compostable Compo cups for single-serve WELLER SNACKS bian coffees, which include outstanding micro-lots coffee brewing systems. Cups are certified to com- Booth #1817 of score 86+, exotic varietals such as Gesha, Pink post in 60 days. Our cups are made in the U.S.A. Living a Weller life is rooted in the belief that a Bourbon, Red Bourbon and the best sugarcane UPAC2 Inc., 7605 Quail Ridge Trail, Greenfield, MN, 55373, better version of ourselves is possible every day, processed decaf. United States; Phone: 612-518-2240; E-mail: calkfreshpac@ and it’s closer than we think. We know that CBD tcq.net; Website: www.compocup.com Traviesa Coffee, 777 NW 72nd Ave, Suite 1075, Manizales, clears the way for people to feel more like how and Caldas, 170003, Colombia; Phone: +1 786-220-4874; E-mail: who they want, so our goal is to make the power of [email protected]; Website: www.traviesa CBD accessible every day through simple, delicious, coffee.com natural, and functional foods that people can trust. US ROASTER CORP/ These deep-rooted values come from Weller being ROASTERS EXCHANGE founded by two natural foods industry veterans, Booth #2155 John Simmons and Matt Oscamou, who bring a TURMERIC LATTE MIX USRC Roasters are world-famous for producing the combined 35 years of industry experience. You can Booth #1935 most controlled and perfect roast. Award-winning trust that Weller will deliver delicious food and Turmeric Latte Mix is filled with A Whole Lotta flavor and designs with the latest in control tech- beverage products containing high-quality CBD, be- Goodness, including organic ingredients, a high- nology in smokeless, profiling, touch screen oper- cause no matter what, healthy food should always quality turmeric (5% curcumin), providing a ated roasting, with cloud sharing between sites our taste good too. caffeine-free coffee alternative to kick start your new patent pending models! Experts call the Mini Weller Snacks, 1630 A 30th St, #517, Boulder, CO, 80301, day! Our goal in sharing Turmeric Latte Mix is to Revelation a gamechanger. Soon many of these United States; Phone: 303-495-6989; E-mail: Hello@weller create awareness of the health benefits of turmeric features will be available through our complete line. you.com; Website: www.welleryou.com and anti-inflammatory spices, and why using qual- US Roaster Corp/Roasters Exchange, 1530 West Main St, ity ingredients such as Ceylon cinnamon in our mix Oklahoma City, OK, 73160, United States; Phone: 405-232- is even more beneficial. Sugar-free, gluten-free, 1223; E-mail: [email protected]; Website: www. vegan, with no bulking agents or additives. usroastercorp.com WELLY LLC Turmeric Latte Mix, 25820 Vaqueru Ct, Valencia, CA, 91355, Booth #1716 United States; Phone: 661-476-8419; E-mail: taylor@tumeri- Welly produces and sells insulated and infusing clattemix.com; Website: www.turmericlattemix.com bamboo water bottles that keeps drinks cold for 24 UUMA TRADING hours or hot for 12 hours. Each bottle includes a Booth #1960 removable infuser allowing users to brew coffee/tea Uuma Trading, 6679 Peachtree Industrial Blvd, Suite B, or infuse water with fruit on the go. For every unit TURBOCHEF TECHNOLOGIES Peachtree Corners, GA, 30092, United States; Phone: 302- sold, Welly donates 3% of revenue to Charity:Water Booth #1929 569-5759; E-mail: [email protected]; Website: www. to assist with clean water projects in developing The Middleby Corporation is a worldwide manufac- uumatrading.org countries. Our mission is to rid the world of plastic turer of commercial kitchen equipment, residential one bottle at a time. appliances, and systems for industrial processing, Welly LLC, 2 Cumberland St, Brooklyn, NY, 11205, United packaging, and baking. With more than 50 brands States; Phone: 314-277-4400; E-mail: aaron@wellybottle. between the three business segments, Middleby VIVE ORGANIC com; Website: www.wellybottle.com develops, manufactures, distributes, and sells its Booth #2062 products worldwide. Spice up your menu with Vive Organic’s Immunity TurboChef Technologies, 2801 Trade Center Dr, Carrolton, Boost functional shots. The Immunity Boost is a TX, 75007, United States; Phone: 858-539-5172; E-mail: powerful blend of ginger root, turmeric root, echi- [email protected]; Website: www.turbochef.com nacea, black pepper, lemon, and pineapple, making it a favorite at any grab-and-go counter. Vive Or- ganic is made with the highest-quality ingredients in mind. We are cold-pressed, organic, vegan, and non-GMO certified. Come take a shot with us and spread good VIVES! Vive Organic, 2554 Lincoln Blvd, #772, Venice, CA, 90291, United States; Phone: 877-774-9291; E-mail: katie@vive- organic.com; Website: www.vive-organic.com

52 ] COFFEE FEST Los Angeles 2019

ADVERTISER Index

29 CAFÉ FEMENINO FOUNDATION

9 COFFEE FEST

4 CURTIS

15 DILLANOS COFFEE ROASTERS

6 FRESH CUP MAGAZINE

3 GHIRARDELLI CHOCOLATE

53 GOLDEN BEAN

55 HP HOOD

11 JAVA JACKET

56 MONIN GOURMET FLAVORINGS

22 NUOVA SIMONELLI

2 SONOFRESCO

5 TENTERA COFFEE ROASTERS

16, 17 TORANI

54 ] COFFEE FEST Los Angeles 2019