Festive Family Fun! Pantos, Christmas Market, Ice Rink & MUCH MORE Welcome to the Latest Issue of the Arrow, the City Council’S Magazine for Residents

Winter 2016

/mynottingham /mynottingham @mynottingham

Festive Family Fun! Pantos, Christmas market, ice rink & MUCH MORE Welcome to the latest issue of the Arrow, the City Council’s magazine for residents. To comment, Improving compliment privately rented Having a decent place to call home or complain: “is important to all of us. That’s why housing as a Council we’re making building Go online: new homes, improving standards and www.nottinghamcity.gov.uk/hys As the amount of privately rented housing preventing homelessness a priority. in the city increases so does the number of complaints the Council gets about the poor Textphone or minicom: quality of the accommodation on offer. Over the past year we’ve built 522 new homes, 18001, then 0115 915 5555 including 78 council houses. That’s on top of 350 According to Census data, the number of privately new council homes built before the last election. rented homes in the city has increased by 12% As a council we’ve committed to building 2,500 Phone us on: 0115 915 5555 between 2001 and 2011 and it is thought it has new homes that Nottingham people can afford to increased significantly in the last five years. There are rent or buy over the next four years. now over 43,000 privately rented properties in the city. Visit us: Renting can be a lottery, but I want all Nottingham In the last four years, the Council has received at any Council reception point or office 4,500 complaints about poor standards in the homes to be of a good standard, whether Extra support private rented sector,with problems ranging from they’re council homes or rented privately. We’re Write to: Have Your Say, dangerous electrical wiring to cockroach infestation introducing new measures to make sure that private Nottingham City Council, Loxley House, and smoke alarms not working to a lack of safe landlords have to provide minimum standards to Station Street, Nottingham NG2 3NG for rough sleepers escape. Poorly managed private rented properties their tenants. can result in higher levels of crime and anti-social And as the winter draws in, we’re stepping up our this winter behaviour. funding for services to support homeless people, An extra £100,000 is being provided by Nottingham City Council The City Council is proposing to introduce and have committed a further £100,000 to ensure Arrowonline to provide additional support for rough sleepers this winter. ‘Selective Licensing,’ requiring private landlords to we can deliver our ‘no second night out’ policy. If you’d rather read the Arrow obtain a license showing that they and their properties online, scan the QR code on the The funding will enable the Council and Building on its active year- meet acceptable standards. Consultation with This means that no one needs to sleep rough in left with your smart phone or partners to continue to support the city’s round approach to tackling Nottingham, with more than 50 beds funded by the tenants, residents, landlords and other interested sign up for email updates at: No Second Night Out approach despite homelessness, the Council leads parties will take place in early 2017 and could be Council at homeless shelters in the city. Nottingham, like other parts of country, a multi-agency group, including www.nottinghamcity.gov.uk/ introduced by spring 2018. experiencing a significant increase in the Framework Housing Association, Councillor Jon Collins ” stayconnected where you can For more information visit also subscribe to more e-alerts. number of rough sleepers over the last hostels and local churches, which Nottingham City Council Leader year. aims to prevent new, repeat and nottinghamcity.gov.uk/private-sector-housing A robust Cold Weather Plan is in place entrenched rough sleeping, as Councillor Jon Collins is the Leader of Nottingham City in Nottingham, with a winter shelter and well as reducing the risks to the health and well-being of those Council. He can be contacted by writing to Nottingham Arrow other measures in place until the end of Loxley House, Station Street, Nottingham NG2 3NG; March. The extra funding will enable an who sleep on the streets. They are Communications and Marketing by telephone on 876 4256 or email additional 32 beds to be provided on top identified, assessed, supported Nottingham City Council [email protected] of the 20 already being made available and accommodated in Nottingham Loxley House, Station Street, Nottingham NG2 3NG as part of the Winter Shelter managed by or reconnected back to their local Arrow enquiries: 0115 876 3313 Emmanuel House in partnership with city community if they are not from The Chief Executive of Nottingham City Council General Council enquiries: 0115 876 5555 churches and other agencies. Nottingham. is Ian Curryer. He can be contacted by writing to Loxley House, Station Street, Nottingham NG2 3NG; email: [email protected] by telephone on 876 3302 or email visit: nottinghamcity.gov.uk/arrow Anyone sleeping rough, or who spots someone who is, [email protected] should make a referral to Framework’s Street Outreach Team 24 hours a day via the Freephone number: 0800 066 5356 3 Get your skates on and switch to for more affordable Winter bills! Join thousands of customers this winter who have already switched to Robin Hood Energy, Christmas lights and tree Nottingham’s ﬁ rst ever ice bar! the not-for-profi t energy supply company set Don’t miss the beautiful Christmas tree and festive lights in Experience a brand new festive night out with drinks in up by Nottingham City Council. the magical Winter Wonderland. Nottingham’s fi rst ice bar! Wrap up warm and pose with fun Nottingham-themed ice sculptures too. Robin is on a mission to Get your skates on Tickets from £9.50 for adults and £5.50 for children, offer affordable energy to all Come along and experience the brand new ice rink and including drinks – more ticket options are available on households in Nottingham Power to the website. lodge, with lots of fun events on the ice too! and the UK, with an extra special competitive tariff for Tickets are £9.50 for adults, £7.50 for under 12’s or ...and much more! Shop for unique crafts and you – city residents. Their the People! £30 for a family ticket (two adults and two children). gifts in the Christmas market, or enjoy mulled wine and hot aim is to help tackle fuel Robin Hood Energy like to do energy differently: toddies in the Winter Bar or Helter Skelter Bar. poverty and help customers cut their energy bills through 1 Not-for-proﬁ t Beat the crowds by booking tickets for ice skating and the ice bar at nottinghamwinterwonderland.co.uk low and transparent tariffs. Affordable energy to all households As part of this commitment as they have no private shareholders. they have launched a Pay- 2 Competitive tariff prices Jenny Bowers has joined As-You-Go service which you can trust Robin Hood Energy and says: supports prepayment I joined because it saved me £216 per They’ll give you clear transparent pricing and won’t meters. Some customers “year and it is a not-for-profi t company charge you an exit fee if you wish to change your fi nd that the Pay-As-You-Go which I really like, as they are not in it for tariff or move suppliers. meter fi ts in better with their the money. I also like the helpful monthly energy budget. By topping 3 Low energy, everyday bills/statements that I get so I know up your meter regularly They make it easy for you to monitor your energy exactly how much I have spent on my during the year, you can usage, understand your bills and provide practical energy ... I know I can heat the house build up enough credit to tips to help you reduce your energy use. Try their without worrying about how much my bills cover the winter months energy saving tips and see if you can beat those might be and I can use that money for when energy bills are usually winter bills. With the colder months approaching now other things. I can budget better and know higher because we use is a great time to switch. If your fi xed term contract exactly what I have spent on my heating. more, without necessarily is coming to an end in the New Year, be sure to give This is really useful as other companies needing to pay more over them a call over the Christmas period for a quote to don’t do this. I’ve told all my friends and the winter. allow you enough time to complete the switch. family to switch to Robin Hood Energy.” At Robin Hood Energy switching is hassle free because they’ll do everything for you. Get in touch today and see how much you could save! Get a quote online at www.robinhoodenergy.co.uk

4 or call free on 0800 030 4567 nottinghamcity.gov.uk/christmas 5 Green’s Windmill Christmas Carols in the Mill Yard 17 December, from 3pm – 5pm Newstead Abbey It’s time to get merry at the annual Green’s Mill Christmas event! A treat for all the Abbey Christmas Santa’s Grotto family, with the lantern-lit mill yard, mince 3 – 4 December, £5 10, 11, 17 & 18 December pies and mulled wine, plus free live festive music. For all ages, wrap up warm. Explore Newstead Abbey in its festive Visit Santa and get a present, plus visit glory, plus enjoy the craft fair and the activity centre for Christmas crafty Christmas food and drink. Kids can visit fun. Tickets available on the day from the Nottingham Arboretum Santa too. shop. Christmas in Wollaton Hall the Arboretum Christmas Ghost Stories Christmas Christmas Courtyard 18 December, from 4pm – 6pm - FREE 10 December, from 7.30pm – 9.30pm Afternoon Tea Until 24 December With mince pies and mulled wine, Every Sunday until 18 December Enjoy a special spooky Christmas ghost Visit the courtyard shop to browse festive Christmas trees, live Christmas music tour with a glass of wine or soft drink. Enjoy a festive afternoon tea in the plants and gifts. and fun family activities. Tickets £15 - book on 01623 455 916. Victorian kitchen at the Abbey. Suitable for adults. Book on 01623 455 916. Cassandra’s Woodthorpe Park Christmas House Tour Family Fun Weekend 9 December, from 7.30pm - 10pm 10 – 11 December, Celebrate the start of the Christmas season 10am – 5pm - FREE with a special Georgian guided house With Christmas music, face painting, tour. With refreshments on arrival (wine, crafts and gifts and much more. cake and cheese) followed by music and merriment. Tickets are £18. Book on Nottingham Castle 0115 976 1057. Suitable for ages 14 and up. Get your New Year’s Eve - FREE from 8pm – midnight Stories with Santa Christmas tree! Experience the amazing fi reworks at Nottingham Castle and start 2017 with a bang. 10, 11, 17, 18, 19 & 20 December, Christmas trees are on sale at at 11am, 12pm, 1pm & 2pm Woodthorpe Park Plant Shop Brewhouse Yard £3 per child, ages 3 and up. starting at £26. Mrs Claus 3 - 4 December and 17 - 18 December Join us in the courtyard grotto for an Come and meet Mrs Claus and help her with preparation for the festive season! afternoon adventure with Santa. Hear stories of the North Pole and sing Blackout Christmas 10 - 11 December along with the elves! Includes a Join in with festive crafts and experience a wartime Christmas. present for every child. Book in advance (limited space) on 0115 876 1057.

6 We couldn’t ﬁ t all the great Christmas events in here – see www.nottinghamcity.gov.uk/christmas for more! 7 Late night shopping intu Victoria Centre From 5 December the centre is open until at least 8pm Monday to Saturday and from 19 December open until 9pm on weekdays until Christmas. Plus, pay a visit to the Toy Testing Lab Festive family fun days opposite the Disney Store to help Santa’s elves as they prepare for Christmas by testing this year’s top toys. intu Broadmarsh From 7 December the Centre is Woodthorpe Park Nursery 10 & 11 December 10am - 5pm open until 8pm every Wednesday until Christmas and from 12 December the centre is open until at least 7pm Live music Unique gifts and local crafts every Monday to Saturday until Christmas. Santa’s Grotto opens on 18 November, book your place online Christmas trees Plant shop now at www.intu.co.uk/broadmarsh Family face painting Jack and the Beanstalk at Theatre Royal Travelling into the city? 10 December - 15 January The tram is the easiest way to travel, taking you to the heart of the NET Winter Wonderland, or straight to Arts and crafts activities This year’s GIANT family-friendly panto adventure stars the the shops! For great offers on travelling by tram this legendary comedy-duo The Chuckle Brothers as Paul and Barry Trot, Christmas, visit www.thetram.net Benidorm’s Tony Maudsley as Dame Trot, and The X Factor fi nalist Chico as Tropical House Treasure Hunt Parking Get the latest travel and parking offers at Jack, the hero of our tale. www.nottinghamcity.gov.uk/christmas Santa Refreshments. Book online at TRCH.CO.UK or call 0115 989 5555. Aladdin at Nottingham Playhouse Christmas Fairs Until 21 January Craft Fair at Nottingham Contemporary 2 – 4 December. FREE entry. Join Widow Twankey and Aladdin on their magic carpet for a ride full of family fun and frolics! Aladdin promises to be a sensational show, dazzling Etsy Christmas Market at Nottingham Trent with wit, shimmering with glitter and sparkling with song, dance and Students’ Union – 3 December. FREE entry. magical costumes. Craft in the City at Waterstone’s – 3 – 4 December Book online at www.nottinghamplayhouse.co.uk and 10 – 11 December. FREE entry. Beasty Baby at Nottingham Lakeside Arts Support your local market 13 – 31 December, suitable for 3-6 years Browse fantastic value, locally produced food, drink and gifts at your local market in Bilborough, Bulwell, Deep in the forest, in a wintry land, lives a gorgeously grizzly Beasty Baby. Clifton, Hyson Green, St Ann’s and the Victoria Centre. Mayhem and laughter await around every corner as three people embark on a wild adventure to bring up this very mischievous and totally loveable child. Using an inspired mix of puppetry and live music, Theatre-Rites create a funny and magical shared experience for the whole family to warm up those cold winter days. Book online at lakesidearts.org.uk/beastybaby or call 0115 846 7777.

‘Word has it that santa will be making an appearance!’

8 9 Avoid a debt hangover this Christmas The Money Advice Service has produced some top tips Where to get to help people save money local help ahead of Christmas: and advice Fix your budget List what you expect to spend on Christmas – from presents and Advice Nottingham w decorations to food, socialising and transport. A consortium of independent ith Be mindful that you’ll have to keep some cash love advice centres working from to pay the mid-January bills, and keep a detailed together to provide welfare MARKETS list of your expenses so you don’t blow your rights and debt advice across budget. the city. Online or ofﬂ ine? Shopping online can www.advicenottingham.org.uk be cheaper than the high street, but not always. Everything you need for Watch for special offers, and check for discount Welfare Rights Service vouchers online and in newspapers. The City Council has a Stock up and freeze it Buying now and team to help answer your Research by the Money Advice freezing essential items really spreads the cost, questions on benefi ts and a perfect Christmas! and also reduces the stress of having to buy welfare reform. There are Service shows that the average dedicated Welfare Rights everything just before the big day! advice sessions at different UK adult is planning to spend If a high-street store offers Store credit venues across the city, by Visit Bilborough, Bulwell, you store card credit to cover the cost of your £530 on Christmas this year. appointment only. purchase, think twice. Whilst they are often We all want to push the boat out but when money’s To talk to an adviser or book Clifton, Hyson Green, tight, it’s all too easy to get yourself into fi nancial framed with a tantalising instant discount, these an appointment please call trouble. Christmas can end up costing more than cards usually come with hefty interest rates. 0115 915 1355 you bargained for in the new year. Careful planning Credit warning Payday loans are St Ann’s or Victoria can help – like saving with Nottingham Credit advertised as quick access to cash, but can Citizens’ Advice Bureau Union or fi nding out about their more affordable cost a lot more than you bargained for if you Based on Carrington Street, loans - and if things do get out of control there is don’t repay in full, and on time. Always explore Nottingham, the team at CAB Centre Market Today! plenty of advice available to help get your fi nances all the alternatives before considering this option offer free, confi dential and back in order. such as a credit union. impartial advice on a number of issues from your money Nottingham Credit Union is based on Maid Marian and family, to work and your Way in the city centre and has been providing great rights. value fi nancial products since 1992. Unlike most Contact them on fi nancial services companies, NCU is a not-for-profi t 0115 938 80 50 or at organisation – its shareholders are its customers. www.citizensadvice.org.uk NCU prices its products to cover costs not to make St Ann’s Nottingham Credit Union offers money out of its customers. It puts customer service Debt Advice service above making money and only develops products a range of services to people Support to help you tackle its customers want. Only people living or working in across the city, from savings and debt. Nottingham and Nottinghamshire (or in our partners’ /nottmmarkets loans to bank accounts and a raft Telephone 0115 950 6867 www.nottinghamcity.gov.uk/christmas of help and advice. housing) can join. @nottmmarkets 10 For more information see page 18 of this Arrow or visit www.nottinghamcu.co.uk 11 What We can all do a little bit Our Here are some What HelpWe can others all do a . little. . bit Our HelpHere others are some . . . 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Crowdfunder projects. . . every daywith their shopping . . . in your downBecome time a befrienderSign up as a . . . be a good neighbour . . . give your time . . . change a life Alzheimer’s by 50%, which costs the NHS £20 billion Help your neighbours Pick up litter Donate to school governor Support a Nottingham per year. . . . for more details visit www.dollybooksnottingham.org with their bins 12 13 Help your neighbours Sign up as a family 53799_LAEO53799_LAEO CAMPAIGN CAMPAIGN ROLL ROLL FOLD FOLD LEAFLET_ART.indd LEAFLET_ART.indd 2 2 53799_LAEO CAMPAIGN ROLL FOLD LEAFLET_ART.indd 2 Pick up litter 01/11/2016Donate01/11/2016 13:05 13:05 to 01/11/2016 13:05 Support a Nottingham . . . for more details visit www.LookingAfterEachOther.co.uk with their bins school governor www.dollybooksnottingham.orgDo an act of kindness Join Nottingham Offer to help with family Help at an Adopt a child www.LookingAfterEachOther.co.uk Skillsbank gardening and tidying activity group Do an act of kindness Join Nottingham Offer to help with Help at an Adopt a child Skillsbank gardening and tidying activity group 53799_LAEO CAMPAIGN ROLL FOLD LEAFLET_ART.indd 2 . . . every day . . . in your down time . . . be a good neighbour . . . give your time . . . change a life 01/11/2016 13:05 . . . every day . . . in your down time . . . be a good neighbour . . . give your time . . . change a life

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53799_LAEO CAMPAIGN ROLL FOLD LEAFLET_ART.indd 2 01/11/2016 13:05 December is a time when our thoughtsHow naturally turn to others. you can help It’s also a time when people on their own feel even more lonely and isolated. 4 Make time We’ve highlighted fi ve ways that will really make a difference to others in December. for your 2 Do an act neighbours Be aware of vulnerable neighbours of kindness or friends during December. Go on! Get the ultimate sense You can help make sure they’re warm of ‘Festive Feelgood’. enough, and have enough food or medicine Do something kind for someone else in if they are struggling to get out of the December: free tea, free coffee, buy a sandwich house. Checking in on elderly neighbours for a stranger, free hugs! There’s loads of can really give them a boost. ways to Pay it Forward. Doing a good deed for someone else is also more likely to inspire them 3 Set a place Don’t know how to start? to do a good deed in turn. It’s a ripple effect. What WeThere can are all somedo a great little tips bit here: Our5 HereFind are some out Help others . . . Help others . . . Help others . . . Help others . . . Help others . . . There’s loads of ideas on the website: actionforhappiness.org/take-action/ for an extrato do moreget-to-know-your-neighbours-better to help others – menu suggestions for how you www.randomactsofkindness.org whether it’s a simple can help others. Some about Smile Phone a friend or Make time for your Support a person Foster with Nottingham 1 Christmas smile or kind word, doing only take a few seconds; Keep warm and well older relative (don’t just text) neighbours with a disability City Council Cold weather can be bad for our health, as we age it takes longer dinner... some extra shopping Fosteringothers need a bit more to warm up, increasing the risk of increased blood pressure, heart for an older neighbour, time. We hope you can The festive period is a great time The City Council is on the lookout for Say a kind word Microvolunteer on Invite a neighbour round Join a Timebank Support Safe Families attacks and strokes. to think about others. making time to phone specialfind people a way to maketo make 2017 a a year your Smart Phone for dinner for Children If you have an elderly relative or neighbour, please encourage them to: If you know someone who is going to a relative or giving your to rememberdifference for children and support and young people who need new families. Use a thermostat or room thermometer to make sure their main living be on their own this December, why not free time to members of our Looking After Each Give up your seat on Help an older neighbour Be a Rally Round room is heated to at least 18C (64F) and get heating serviced to reduce set an extra place for Christmas dinner? Although fostering can be a challenging the tram or bus Support Nottingham co-ordinator the risk of breakdown There’s always so much to go round – your community. role, it canOther also becampaign. very rewarding as you Crowdfunder projects with their shopping Become a befriender Wear extra layers of clothing and at eat at least one hot meal every and it can make a huge difference to see the youngsters develop after a diffi cult day and have plenty of warm drinks. someone who might otherwise spend start in life. Help your neighbours Sign up as a this festive time on their own. Of course, . . . for more details visit Pick up litter Donate to school governor Support a Nottingham Keep moving and stay as active as possible it doesn’t just have to be for Christmas! Find out how you can help at www.dollybooksnottingham.org with their bins www.LookingAfterEachOther.co.ukwww.nottinghamcity.gov.uk/foster family Don’t forget to get a FREE fl u jab Do an act of kindness Join Nottingham Offer to help with Help at an Adopt a child At best unpleasant, fl u can be dangerous or Skillsbank gardening and tidying activity group even fatal. If you are aged 65 and over, pregnant, aged 2-to-4, a carer, living in a residential or nursing home or living with a . . . every day . . . in your down time . . . be a good neighbour . . . give your time . . . change a life 14 long term health condition you are eligible. 1519

53799_LAEO CAMPAIGN ROLL FOLD LEAFLET_ART.indd 2 01/11/2016 13:05 NottinghamJobs - Singing to let it work for you make the world Are you a city resident aged 16-29 looking to get back into education, work or training? a better place If the answer is ‘yes’ then NottinghamJobs can help. Around 800 children from 29 Nottingham We work with organisations based in communities all across the city schools have worked together to produce who can work with you on a one to one basis to produce a tailor- If Every Child Could – a charity song made action plan of support, including; organised by the Nottingham Music helping with writing your CV and job applications Service to provide life-changing music “It’s working for me” projects for young people across the city. improving your interview and communication skills The song shares the hopes and wishes of the children, giving you the confi dence to get back into education telling us of the ordinary and exceptional things that or employment could make the world a better place for children now. providing impartial careers advice and guidance Over 300 young people helped to write, design and compose the song, with 500 singers and 50 supporting you to overcome barriers to education instrumentalists involved in its recording. The song and employment Keeping kids was launched by a mass singing in schools and at four providing fi nancial support with transport costs performances across the city in November. Nottingham City Council Councillor Sam Webster, Portfolio Holder If you’re aged 16-29 and looking for Education, Employment and Skills, said: “Nottingham is a city safe online that believes in making sure our residents have fi rst access to the to get into work or training The internet is a magical place for children jobs and training opportunities that are being generated. We are committed to continuing to reduce unemployment and giving the to learn and play but it also offers risks. best opportunities to the people of Nottingham.” can help you One in three children are thought to have been exposed to cyber-bullying and This support is part fi nanced by Nottingham City Council and the it is easy to fi nd inappropriate content. The NSPCC and O2 have joined forces European Union, through the European Social Fund and the Youth to help parents keep their children safe online. The online fi ghting for childhood Employment Initiative. Call 0115 876 4508 pages – nspcc.org.uk/fi ghting-for-childhood – answer many you or your child may have about browsing safety. Or call 0808 800 5002, seven days a www.nottinghamjobs.com week - all calls are free. To fi nd out how  My Nottingham Jobs  @nottmjobs FOUR key things that you can do to help There is still a chance to see and hear #nottinghamworks #nottinghamjobs keep your child safe online: the performance at the Christmas in the NottinghamJobs City concerts taking place on Monday 5 Supporting young people into jobs and training Explore and understand the apps, sites, and games your December at the Albert Hall and on Tuesday can help call child uses and get to know your child’s online world better. 13 December at the Royal Concert Hall. The O2 and NSPCC Share Aware guide can help This activity is part-financed by Nottingham City Council Tickets for the Albert Hall are available via 0115 876 4508 and the European Union through the European Social Talk to your child about their online world nottinghammusichub.org.uk and for the Fund (ESF) and the Youth Employment Initiative (YEI). Concert Hall through their box offi ce. or visit www.nottinghamjobs.com Agree family ground rules and make sure you’re a good You can also download the song from #Nottinghamworks role model iTunes, Google Play or Amazon - or buy Manage your technology privacy settings and use a CD at one of the Christmas concerts. 16 parental controls where necessary. 17 195 x 195 Loans Advert-Arrow_final:Layout 1 16/11/2016 15:24 Page 1

My Arboretum My Aspley My Basford My Berridge My Bestwood My Bilborough My Bridge My Bulwell My Bulwell Forest My Clifton North My Clifton South My Dales My Dunkirk My Leen Valley My Mapperley My Radford Banking with a heart My Sherwood My St Anns My Wollaton East & Lenton Abbey My Wollaton West

Don't get bitten by a Loan Shark this Christmas...... instead, talk to www.nottinghamcu.co.uk Nottingham Credit Union My Clifton News from your neighbourhood North Christmas in Clifton! Autumn 2016 This year’s Christmas Light Switch-on will be held at the main shops on 2 December, from 3:30 – 5:30pm. /MyClifton, MySilverdale and MyWilford We are still finalising the details but expect lots of entertainment, Santa, food, craft markets and music! And Small Loan. Saving energy the big festive lights turn on! and money Councillors Cook and Ferguson contributed towards the purchase of a gazebo which was used at the Clifton Family Fun Day. Thank you Wates Construction Silverdale Pre-school group was among those that benefitted from Wates The City Council is saving energy and money in its Construction’s National Community Week Initiative. Elaine and Margaret, members of Silverdale Community Centre are seen buildings by reducing use demand and using ‘green’ here with Councillors Ferguson and Cook. Elaine is the centre manager and Margaret a long standing committee member. Both were delighted energy – non fossil fuel – when possible. that the Centre benefited from the thousands of pounds of resources and BIG materials donated including £5,000 towards the centre. Outdoor play spaces have been revamped and tidied, the car park Buildings use around 40% of the Council’s energy consumption, so cleaned of moss, containers, gates and posts have been re-painted and diﬀerence. new signs erected. Supporting and funding the second annual Teddy Bears’ Picnic at Clifton we look to use less energy in our properties to save money. Since Flower Park - and all the activities were free!

2009, we have saved £1.5 million on energy bills and completed Autumn 2016 (K) hundreds of projects to improve our buildings, including improved heating controls at Wollaton Hall and LED lighting upgrades at Wollaton Hall and Newstead Abbey, saving nearly £10,000 per year. Keep up to date with Improved lighting in our car parks saves £80,800 a year and using electricity from waste saves a further £55,000 annually. New solar neighbourhood news panels installed at Aspley Sports Hall use electricity generated by News from where you live and details of the panels and also ensures a cash payback from the Government’s local upcoming events are featured in the Feed-in Tariff scheme. @nttmenergycity neighbourhood newsletters. The latest edition was published in November and the next will be hitting your doormat in the spring of 2017. If you want to see what is going on in other areas you can take a look at mynottinghamnews.com/neighbourhoods where all 20 recently published newsletters are available. Each ward also has its own facebook page, updated frequently so the very latest news about what is happening locally can be found and so that you have the chance to share your views about where you live. You can fi nd your local facebook page by going to nottinghamcity.gov.uk and searching for Neighbourhood Facebook Pages. 18 19 City’s top for One million Purple Flag transport electric miles Nottingham has been awarded fl ies over top place in a national transport achieved satisfaction survey for the third Nottingham City Council’s 45 strong city again time running. electric bus fl eet has travelled more Nottingham is celebrating The National Highways & Transport than a million miles in the city, Purple Flag accreditation for Network Satisfaction Survey measures saving £300,000 in fuel costs and the seventh consecutive year. public satisfaction with local roads reducing carbon emissions by at The Purple Flag has been awarded and transport services based upon their least 1050 tonnes. in recognition of the successful accessibility and quality, tackling A further 13 all-electric buses are set to management of the evening and night- congestion, road safety and maintenance. be added on January 30 next year. The new time economy – making the city centre Centrelink Park&Ride service, replacing safe, welcoming, exciting and easy to Citylink 1, will run between the Queen’s Drive Robin Hood get about. Park&Ride Ecohub, Meadows Way, the Railway Tackling card sales Station, Market Square and the city centre, The Nottingham Business terminating in Victoria Bus Station. This new irresponsible Improvement District, Nottingham New central top £1million! service will no longer serve Fletcher Gate and City Council, Nottinghamshire Police, The City Council and its the Lace Market but will instead access and dog owners Community Protection, the Crime and library in transport operator partners depart the city to the west of the city centre via To tackle the problems caused by Drugs Partnership, the University of launched the Robin Hood Maid Marian Way. irresponsible dog owners, the City Nottingham and Nottingham Trent city centre pay-as-you-go smartcard in Council has introduced Public Spaces University worked together to achieve December 2015. this success. As part of a proposed deal to Protection Orders (PSPOs) that set develop the Angel Row library Its aim was to make travelling around out some do’s and don’ts when you Pictured below, with the Purple Flag, are out and about with your dog. site, the City Council is ensuring Nottingham easier and cheaper and are from left to right Paddy Tipping, that part of the deal will see has proved to be very popular. More Keep your dog on a lead at all times on Nick McDonald, Nottingham City brand new library facilities built than £1million worth of sales have pavements, estates and shopping areas Council’s Portfolio Holder for Business, been achieved and there are 20,000 in the city centre. Don’t let your dog into a clearly marked Growth and Transport, Inspector Jez cards in circulation. children’s play area Ellis, the University of Nottingham’s The existing site will be developed into Since its launch last year a number of Melanie Futer and Andy Crawford, Grade A offi ce space, essential to bring You can exercise your dog off lead new Robin Hood Card features have Director of Nottingham BID. new jobs to the city and will mean money Cycle works on most of the Council’s parks but be been added, including discounted will be available for a new library facility that prepared to put it back on a lead if asked student travel on buses and trams, better meets the changing needs of library on track by an authorised offi cer converting Kangaroo season tickets Citylink 2 will be replaced by the new Ecolink users. The sale also allows the City Council The Western Corridor cycle Temporary restrictions may apply into Robin Hood season cards and Park&Ride service, and will operate from the to make the most of its resources at a time route linking the city centre to in our nature reserves but, if this is the introducing more ticket vending city centre, Lower Parliament Street, Daleside when councils continue to face signifi cant the University of Nottingham, case, clear signage will let you know featuring the city’s fi rst cycle machines across the city. Road, Colwick Park&Ride, Colwick Industrial Government cuts to their budgets – with superhighway, is set to be Future planned features could include Estate and Victoria Park. Don’t take your dog onto school land some closing libraries to save money. completed in December. allowing card top-up at tram vending Both Park&Ride services will be operated You must clean up after your dog and take Negotiations with the developers, Henry A new low-traffi c quiet cycle route, machines, weekly capping on Robin by Nottingham Community Transport on behalf suffi cient dog fouling bags with you and show Boot, suggest that there is a possibility that linking Canning Circus to the Western Hood pay-as-you-go cards, child and of Nottingham City Council. A new Nottingham them to an authorised offi cer if asked. the new library could be housed as part student Robin Hood pay-as-you-go Corridor Cycle route and the canal will City Transport Navy Line 49 service will be If you breach the requirements of the PSPOs of this development or move elsewhere in cards and making Robin Hood Card also be completed in January 2017. introduced in January, replacing the existing W4 you could face a £70 Fixed Penalty Notice or the city centre to ensure the best service products available at Nottingham City service and serving the stops along Queen’s even prosecution. is provided for library users. One thing is Transport and NET Travel centres. Drive currently served by the Citylink 1. certain – there will be a central library 20 Find out more at nottinghamcity.gov.uk in Nottingham. 1921 Keeping Nottingham moving this Winter... Between October and March every year, Geared up to grit! Top tips for coping the Council is on full alert and working This year we have more than 3,000 hard to keep you on the move should the tonnes of salt ready to use at the start with snow and ice It’s snowing! weather turn wintry. Our priorities are to... of the season. Will my usual council Salt major roads in anticipation of snow And our suppliers have plenty so we can access more around your home as needed. We’ve got 200 neighbourhood grit bins services be running today? and ice when forecasts advise that this Do not use hot water to clear snow and ice! It When snow and ice does hit the city, there may be across the city, sited in places with steep slopes or in will defi nitely melt the snow but may turn it into is a high possibility areas that are particularly exposed to the elements. some disruption to services due to access problems black ice, which is even more dangerous. for our vehicles. Salt major roads following snow and ice These grit bins are for you to use on your paths Grit pavements in busy areas such as and roads and will be kept well stocked. If bins are When clearing your path use a shovel with the Services that could be affected include bin collections, public damaged or low in salt please call 0115 915 2000 or widest blade possible – this will help get the job transport, schools and Adult Social Care. shops and schools email [email protected] done quickly! For the latest updates on these services, go online at Clear snow nottinghamcity.gov.uk/snow Remember – you do not have to clear all Have grit bins in priority locations the snow and ice away. Just concentrate on Please note this page is only live at times of adverse weather making a safe route into your property and when normal services are disrupted. Have communication channels in place keep this clear. so you are aware of any disruptions to our services such as school closures Did you know that ordinary table salt can be and changes to bin collections used to melt snow and ice on your paths. Stay connected If you use salt, don’t put the salted snow on your There are a number of easy ways to keep you up date garden. It will damage your plants and lawn. with all the latest information on the winter weather. Sign up for daily Winter Service updates via our Stay Before going to bed, sprinkle salt on your Connected email service at: cleared area to stop new ice from forming. www.nottinghamcity.gov.uk/ And fi nally please don’t forget about your infi rm stayconnected or elderly neighbours – they may need some help in clearing their paths. Follow the gritter twitter It is a good excuse to check @nttmcitygrit that they are ok! Find us at /NottinghamCityGritting Alternatively you can phone 0115 915 2000; email [email protected] or visit www.nottinghamcity.gov.uk/winter for further information and more tips on 22 how to stay safe and keep moving this winter. 23 Tasty warm meals this Council services over Christmas and New Year Leisure Centres Christmas and beyond! Cemetery and Nottingham City Council’s relaunched Meals at All leisure centres will be closed from Christmas Home Service is well prepared for the cold and Day to Wednesday 28 December. Harvey Cremation service festive season ahead, making sure that hot meals Hadden Sports Village and Nottingham Tennis Christmas Eve can be delivered to some of Nottingham’s most Centre will close at 4pm on Christmas Eve Offi ce hours: 8.30am-4pm vulnerable people. and all other leisure centres will be closed on Wilford Hill, Northern Cemeteries: Christmas Eve and will reopen on Wednesday A range of improvements have Our Meals at Home team Church (Rock) Cemetery / General 28 December. been made and the team are supported many local / Basford Cemeteries: 8am-4pm looking forward to offering a businesses when All leisure centres will be closed from Sunday Highwood Cemetery: 8am-3.30pm good quality meal, value for they were unable to cook 1 January to 2 January and will reopen on Christmas Day money and friendly personalised food themselves due to staff Tuesday 3 January. Harvey Hadden Sports Offi ce – Closed service this winter and beyond shortages, making sure Village and Nottingham Tennis Centre will close Wilford Hill, Northern Cemeteries: – even on Christmas Day. New that no one missed out at 4pm on Saturday 31 December and all other Church (Rock) Cemetery / General vehicles using modern cooking on a warm meal. If you leisure centres will be closed on Saturday 31 Parks / Basford Cemeteries 10am-4pm technology make sure that are thinking of having a December and all will reopen on Tuesday 3 Highwood Cemetery 10am- Christmas Eve/New Year’s Eve meals are delivered piping hot get together with friends January. 3.30pm Wollaton Park: open till 4:30pm to everyone on each route – a during the festive period, Availability of facilities over the Christmas (toilets open 9am-4pm; café open 11am-3pm) Boxing Day and Photograph courtesy of blownawishphotography.com perfect comfort in the cold call the Meals at Home period may vary between centres so please Woodthorpe Grange: open till 4:30pm New Year’s Day months to come. Meals can Team. They can provide a check with the Sport and Leisure hotline on Arboretum: open till 4:30pm Offi ce - Closed also be delivered frozen ready to turkey Christmas meal (or 0115 876 1600 prior to travel. Victoria Park: open till 4pm Wilford Hill, Northern Cemeteries; warm up if the customer prefers. alternative) for the event. £400k makeover Libraries Colwick Park: open till 3:30pm Church (Rock) Cemetery / General / Basford Cemeteries: 9am-4pm If you know someone who could benefi t from the All libraries are closed Christmas Eve, Christmas Day Highwood Cemetery 9am-3.30pm for Arboretum Meals at Home Service contact mealsathome@ Christmas Day, Boxing Day, 27 December, Wollaton Park: open till 4:30pm Nottingham’s oldest public park is having £400,000 worth nottinghamcity.gov.uk or call 0115 876 1847. New Year’s Eve, New Year’s Day and 2 January. (toilets open 9am-4pm) New Year’s Eve of improvements, to be completed by next spring. Woodthorpe Grange: open till 3pm Offi ce: 8.30am-4.30pm Museums and Galleries Arboretum: open till 3pm Wilford Hill, Northern Cemeteries: Among the works will be the restoration A festive Christmas in Christmas Eve Victoria Park: open till 3pm Church (Rock) Cemetery / General of the Grade II Listed Waverley Lodge, the Arboretum concert Newstead Grounds & Café (11am- 3pm) Colwick Park: closed / Basford Cemeteries: 8am-4pm converting it into a café and community takes place on Sunday 18 Wollaton Café (11am-3pm), Boxing Day/New Year’s Day Highwood Cemetery: 8am-3.30pm room, bringing The Park pub back into December from 4-6pm at Green’s Windmill (10am-4pm) Wollaton Park: open till 4:30pm use and repairs to the now derelict the Arboretum bandstand. Please note, books of Closed: Nottingham Castle Museum & (toilets open 9am-4pm; café open 11am-3pm) coach house on Arboretum Street. There will be bands and remembrance will be closed half Grounds, Newstead House, Wollaton Hall. Woodthorpe Grange: open till 4pm choirs, children’s activities an hour before the closing of The Green Flag award-winning Arboretum: open till 4pm and festive characters. Christmas Day All sites are closed. cemetery gates. Arboretum is Nottingham’s oldest Victoria Park: open till 4pm There will also be free Boxing Day/New Year’s Day public park and the one closest to the Colwick Park: open till 4pm festive drinks and mince Newstead Grounds & Café (11am- 3pm) city centre. It is home to an important pies served by the Friends Wollaton Café (11am-3pm) collection of over 800 trees, some of City Council offi ces of the Arboretum. Use the Closed: Nottingham Castle Museum & which are from the original collection entrance on the corner Grounds, Newstead House, Wollaton Hall, Closed on Christmas Eve, Christmas Day, planted in the 19th century. WREN of Arboretum Street Green’s Windmill. Boxing Day, 27 December, New Year’s Eve, (Waste Recycling Environmental Ltd) and Waverley Street New Year’s Day and 2 January. has contributed a £50,000 grant for the event. towards the cost. To fi nd out more about the service visit 24 nottinghamcity.gov.uk/mealsathome 25 Changes to your Christmas and Choose well and New Year bin collections 2016/17 get the right NHS care Because of the public holidays, some green and recycling bin collection days will change. Please check the table below. Please remember to have your bin out for Feeling unwell? It’s easy to get the right care, first time. collection by 7am and be aware that severe weather may affect our collections. Self Care - Hangover, grazed knee, cough, sore throat Scheduled Day New Collection Date

Monday 26 December Tuesday 27 December Pharmacy - Fever, stomach upset, aches and pains, Tuesday 27 December Wednesday 28 December headache Wednesday 28 December Thursday 29 December Thursday 29 December Friday 30 December GP - Ear pain, back pain, symptoms that won’t go away Friday 30 December Saturday 31 December

Monday 2 January 2017 Tuesday 3 January 2017 111 - Surgery closed? Not sure what service you need?

Tuesday 3 January 2017 Wednesday 4 January 2017 Call 111

Wednesday 4 January 2017 Thursday 5 January 2017 Urgent Care Centre - Sprains, fractures, minor burns, Thursday 5 January 2017 Friday 6 January 2017 skin infection Friday 6 January 2017 Saturday 7 January 2017 A&E - Loss of consciousness, severe breathing, heavy bleeding Don’t forget, you can recycle your real Christmas tree. There will – this is an emergency! be a real tree collection service, from Thursday 5 January to Friday 20 January 2017. To book your collection please call 0115 915 2000 For more information about NHS services (limited opportunity so please book early). 26 please go to www.nhs.uk CAN YOU SPOT THE DIFFERENCE?

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