Delta Airlines Customer Care Complaints
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Essential Metrics on the World's Major Airlines
essential metrics on the world’s major airlines Top 20 carriers based on 12 months’ seat capacity to September 2017 essential metrics decoded About OAG take-off • Data from Schedules Analyser is • OTP data is sourced from OAG’s Rank Airline Seats (Oct16-Sep17) for the 12 months to September Flight Status database and is for 2017. the 12 months to September 2017. 1 American Airlines 251,483,734 Where average coverage falls 2 Delta Air Lines 225,796,738 below OAG’s 80% threshold, a • Data from Traffic Analyser is for the 3 Southwest Airlines 201,582,829 12 months to June 2017. carrier’s entry has been recorded as N/A. 4 United Airlines 182,179,745 5 Ryanair 133,675,731 • Estimated Bookings Load Factor is calculated by dividing bookings by • Fleet data is sourced from CAPA 6 China Southern Airlines 119,141,114 (www.centreforaviation.com ) as seats and represents an estimated 7 China Eastern Airlines 113,779,195 bookings load factor which doesn’t of October 2017. Narrow-body 8 easyJet 87,066,832 take into account non-revenue fleet and aircraft on order figures passengers. Both data sets are for include regional jets. Freighters 9 Turkish Airlines 85,079,215 are excluded. the 12 months to June 2017. 10 Air China 83,249,431 11 Lufthansa German Airlines 83,175,267 • Number of Routes served is for the • Network section: Fastest growing 12 months to September 2017. country is of the Top 10 country 12 LATAM Group 81,715,360 markets served by that carrier. -
Automated Flight Statistics Report For
DENVER INTERNATIONAL AIRPORT TOTAL OPERATIONS AND TRAFFIC March 2014 March YEAR TO DATE % of % of % Grand % Grand Incr./ Incr./ Total Incr./ Incr./ Total 2014 2013 Decr. Decr. 2014 2014 2013 Decr. Decr. 2014 OPERATIONS (1) Air Carrier 36,129 35,883 246 0.7% 74.2% 99,808 101,345 (1,537) -1.5% 73.5% Air Taxi 12,187 13,754 (1,567) -11.4% 25.0% 34,884 38,400 (3,516) -9.2% 25.7% General Aviation 340 318 22 6.9% 0.7% 997 993 4 0.4% 0.7% Military 15 1 14 1400.0% 0.0% 18 23 (5) -21.7% 0.0% TOTAL 48,671 49,956 (1,285) -2.6% 100.0% 135,707 140,761 (5,054) -3.6% 100.0% PASSENGERS (2) International (3) Inbound 68,615 58,114 10,501 18.1% 176,572 144,140 32,432 22.5% Outbound 70,381 56,433 13,948 24.7% 174,705 137,789 36,916 26.8% TOTAL 138,996 114,547 24,449 21.3% 3.1% 351,277 281,929 69,348 24.6% 2.8% International/Pre-cleared Inbound 42,848 36,668 6,180 16.9% 121,892 102,711 19,181 18.7% Outbound 48,016 39,505 8,511 21.5% 132,548 108,136 24,412 22.6% TOTAL 90,864 76,173 14,691 19.3% 2.0% 254,440 210,847 43,593 20.7% 2.1% Majors (4) Inbound 1,698,200 1,685,003 13,197 0.8% 4,675,948 4,662,021 13,927 0.3% Outbound 1,743,844 1,713,061 30,783 1.8% 4,724,572 4,700,122 24,450 0.5% TOTAL 3,442,044 3,398,064 43,980 1.3% 75.7% 9,400,520 9,362,143 38,377 0.4% 75.9% National (5) Inbound 50,888 52,095 (1,207) -2.3% 139,237 127,899 11,338 8.9% Outbound 52,409 52,888 (479) -0.9% 139,959 127,940 12,019 9.4% TOTAL 103,297 104,983 (1,686) -1.6% 2.3% 279,196 255,839 23,357 9.1% 2.3% Regionals (6) Inbound 382,759 380,328 2,431 0.6% 1,046,306 1,028,865 17,441 1.7% Outbound -
The Value of Monroe Energy, Llc for Delta Air Lines, Inc. Amid a Bearish
A Work Project presented as part of the requirements for the Award of a Master Degree in Finance from the NOVA – School of Business and Economics. DELTA AIR LINES, INC. FLYING HIGH IN A COMPETITIVE INDUSTRY an Equity Research Report on Delta Air Lines, Inc. (DAL: NYSE) FRANCISCO SEQUEIRA DE PAIVA MARTINS DA SILVA STUDENT NUMBER 33897 PEDRO MANUEL CORREIA PEREIRA STUDENT NUMBER 33968 A Project carried out on the Master’s in Finance Program, under the supervision of: Professor Rosário André January 3rd, 2020 Abstract This equity research report will first be focusing on the North American Arline industry, analyzing its current form, as well as looking at industry’s opportunities and threats ahead. On top of this, an outlook over the airline industry will also be presented in order to give the investors an accurate view of the present and the future. A further analysis will then be conducted with regards do Delta Air Lines Inc. (DAL:NYSE), applying the previous research to provide a fair valuation for the group, resulting in an sustained recommendation of whether an investor should consider invest in DAL, or not. Keywords Delta Air Lines, Inc.; Airline; Equity Research; Valuation This work used infrastructure and resources funded by Fundação para a Ciência e a Tecnologia (UID/ECO/00124/2013, UID/ECO/00124/2019 and Social Sciences DataLab, Project 22209), POR Lisboa (LISBOA-01-0145-FEDER-007722 and Social Sciences DataLab, Project 22209) and POR Norte (Social Sciences DataLab, Project 22209). MASTERS IN FINANCE EQUITY RESEARCH DELTA AIR LINES, INC. COMPANY REPORT AIR TRANSPORTATION - AIRLINES JANUARY 3RD, 2020 STUDENTS: FRANCISO SILVA / PEDRO PEREIRA [email protected] / [email protected] Flying High In A Competitive Industry During the first 9-months of 2019, solid demand for air travel supported a 6.4% Recommendation: STRONG BUY growth of passenger revenue for Delta Air Lines, Inc. -
Impact of US Low Cost Carriers Entrance to the Airline Market in Colombia, South America
International Journal of Aviation, Aeronautics, and Aerospace Volume 4 Issue 1 Article 1 1-1-2017 Impact of US Low Cost Carriers Entrance to the Airline Market in Colombia, South America Carolina Anderson Embry-Riddle Aeronautical University – Daytona Beach, [email protected] Tamilla Curtis Embry Riddle Aeronautical University, [email protected] Robert F. Moss ERAU, [email protected] MaryJo O. Smith Ypsilon Associates, [email protected] Gerson Mey [email protected] Follow this and additional works at: https://commons.erau.edu/ijaaa Part of the Business Commons, and the Management and Operations Commons Scholarly Commons Citation Anderson, C., Curtis, T., Moss, R. F., Smith, M. O., & Mey, G. (2017). Impact of US Low Cost Carriers Entrance to the Airline Market in Colombia, South America. International Journal of Aviation, Aeronautics, and Aerospace, 4(1). https://doi.org/10.15394/ijaaa.2017.1133 This Article is brought to you for free and open access by the Journals at Scholarly Commons. It has been accepted for inclusion in International Journal of Aviation, Aeronautics, and Aerospace by an authorized administrator of Scholarly Commons. For more information, please contact [email protected]. Anderson et al.: Impact of US Low Cost Carriers Entrance to the Airline Market in Following a political and economic crisis in the late 1990s, many Colombian citizens decided to leave the country in search of opportunities, economic stability and most importantly, a secure place to raise a family. Most Colombian immigrants live in Florida, particularly in the Miami and the Orlando metropolitan areas. With the increase in the Colombian population in the US, and the improvement of the economic and political situation between the two countries, US LCCs such as Spirit Airlines, Inc. -
November 2017 Newsletter
PilotsPROUDLY For C ELEBRATINGKids Organization 34 YEARS! Pilots For KidsSM ORGANIZATION Helping Hospitalized Children Since 1983 Want to join in this year’s holiday visits? Newsletter November 2017 See pages 8-9 to contact the coordinator in your area! PFK volunteers have been visiting youngsters at Texas Children’s Hospital for 23 years. Thirteen volunteers representing United, Delta and Jet Blue joined together and had another very successful visit on June 13th. Sign up for holiday visits in your area by contacting your coordinator! “100% of our donations go to the kids” visit us at: pilotsforkids.org (2) Pilots For Kids Organization CITY: LAX/Los Angeles, CA President’s Corner... COORDINATOR: Vasco Rodriques PARTICIPANTS: Alaska Airlines Dear Members, The volunteers from the LAX Alaska Airlines Pilots Progress is a word everyone likes. The definition for Kids Chapter visited with 400 kids at the Miller of progress can be described as growth, develop- Children’s Hospital in Long Beach. This was during ment, or some form of improvement. their 2-day “Beach Carnival Day”. During the last year we experienced continual growth in membership and also added more loca- The crews made and flew paper airplanes with the tions where our visits take place. Another sign kids. When the kids landed their creations on “Run- of our growth has been our need to add a second way 25L”, they got rewarded with some cool wings! “Captain Baldy” mascot due to his popularity. Along with growth comes workload. To solve this challenge we have continually looked for ways to reduce our workload and cost through increased automation. -
November 2015 Newsletter
PilotsPROUDLY For C ELEBRATINGKids Organization 32 YEARS! Pilots For KidsSM ORGANIZATION Helping Hospitalized Children Since 1983 Want to join in this year’s holiday visits? Newsletter November 2015 See pages 8-9 to contact the coordinator in your area! PFK volunteers from ORF made their first visit to the Children’s Hospital of the King’s Daughters (CHKD). This group from Delta/VFC-12 and UAL enjoyed their inaugural visit in October and volunteers plan more visits through the holiday season. “100% of our donations go to the kids” visit us at: pilotsforkids.org (2) (3) Pilots For Kids Organization Pilots For Kids Organization President’s Corner... More Success for Dear Members, MCO Golf According to Webster’s Dictionary, the Captain Baldy was joined by an enthusiastic group of definition of fortunate is “bringing some good not golfers at Rio Pinar Country Club in Orlando on Sat- foreseen.” urday, October 24th. The golf event was followed by lunch and a silent auction that raised additional funds Considering that definition, our organization for Orlando area children. is indeed fortunate on many levels. We are fortu- nate to have members who passionately support Special thanks to all of the businesses who donated our vision, financially support our work, and vol- to make the auction a huge success. The group of unteer their valuable time to benefit hospitalized generous doners included the Orlando Magic, Jet- children. Blue, Flight Safety, SeaWorld/Aquatica, i-FLY, Embassy Suites, Hyatt Regency, Wingate, Double- Because of this good fortune, we stand out tree, Renaissance, Sonesta Suites, LaQuinta, the among many creditable charitable organizations. -
Laguardia Airport
Aviation Department Traffic Statistics: D.Wilson, J. Cuneo THE PORT AUTHORITY OF NY & NJ JUNE 2007 TRAFFIC REPORT Current month,12 months ending,year-to-date totals Showing percentage change from prior year period Month Year-to-date 12 Months Ending LGA Current % Current % Current % PASSENGERS Domestic 2,094,634 -5.1 11,718,462 -4.2 23,986,727 -2.1 International 109,583 -5.8 589,898 -6.6 1,272,111 -6.2 Total Revenue Passengers 2,204,217 -5.1 12,308,360 -4.3 25,258,838 -2.3 Non Revenue Passengers 64,627 -7.7 341,790 -10.8 718,978 -10.9 Note: Commuter - Regional Pax incl. in above 463,366 0.7 2,500,200 4.6 5,085,284 7.0 FLIGHTS Domestic 28,253 -5.9 177,628 -1.6 360,527 -0.6 International 1,768 -6.5 10,442 -4.5 21,483 -3.7 General Aviation 1,208 2.0 7,322 -1.0 14,318 -3.1 Total 31,229 -5.7 195,392 -1.8 396,328 -0.8 Note: Commuter - Regional Flights incl. in above 14,256 -3.4 91,055 3.0 184,743 4.2 FREIGHT (in short tons) Domestic 709 -46.0 4,948 -36.0 10,966 -31.6 International 16 -20.0 114 -13.0 229 -29.3 Total 725 -45.6 5,062 -35.6 11,195 -31.6 MAIL (in short tons) Total 137 -79.5 1,020 -78.7 1,956 -79.0 Ground Transportation Paid Parked Cars 168,554 -10.5 937,956 -11.7 1,967,853 -9.4 Ground Transpo.Counter Passengers 11,405 -19.1 65,725 -22.5 132,761 -13.4 Airport Coach Passengers 37,000 -31.1 186,174 -10.5 390,968 -6.6 Taxis Dispatched 324,894 -2.0 1,898,376 2.3 3,769,281 -0.2 Air Transport Association Carriers (USA) Passengers:Domestic Enplaned (000) 44,217 2.3 243,391 1.2 486,615 1.5 Passengers:International Enplaned (000) 6,384 2.3 -
The Unfriendly Skies
The Unfriendly Skies Five Years of Airline Passenger Complaints to the Department of Transportation The Unfriendly Skies Five Years of Airline Passenger Complaints to the Department of Transportation Laura Murray U.S. PIRG Education Fund April 2014 Acknowledgements The author would like to thank Kendall Creighton and Paul Hudson of FlyersRights.org for their expert review of this report. Additionally, thank you to Ed Mierzwinski, U.S. PIRG Education Fund Federal Consumer Program Director, for his expertise and guidance in developing this report, and to my intern Julia Christensen for her research assistance. U.S. PIRG Education Fund thanks the Colston Warne Program of Consumers Union for making this report possible. The authors bear responsibility for any factual errors. The recommendations are those of U.S. PIRG Education Fund. The views expressed in this report are those of the authors and do not necessarily reflect the views of our funders or those who provided review. 2014 U.S. PIRG Education Fund. Some Rights Reserved. This work is licensed under a Creative Commons Attribution Non-Commercial No Derivatives 3.0 Unported License. To view the terms of this license, visit creativecommons.org/licenses/by-nc-nd/3.0. With public debate around important issues often dominated by special interests pursuing their own nar- row agendas, U.S. PIRG Education Fund offers an independent voice that works on behalf of the public in- terest. U.S. PIRG Education Fund, a 501(c)(3) organization, works to protect consumers and promote good government. We investigate problems, craft solutions, educate the public and offer Americans meaningful opportunities for civic participation. -
Spirit Airlines, Inc
UNITED STATES OF AMERICA DEPARTMENT OF TRANSPORTATION OFFICE OF THE SECRETARY WASHINGTON, D.C. Issued by the Department of Transportation on May 5, 2020 NOTICE OF ACTION TAKEN -- DOCKET DOT-OST-2020-0037 _______________________________________________________________________________________________________________________________ On March 27, 2020, the President signed the Coronavirus Aid, Recovery, and Economic Security Act (CARES Act) into law. Sections 4005 and 4114(b) of the CARES Act authorize the Secretary of the U.S. Department of Transportation (Secretary) to require, “to the extent reasonable and practicable,” an air carrier receiving financial assistance under the act to maintain scheduled air transportation service as the Secretary deems necessary to ensure services to any point served by that air carrier before March 1, 2020 (Service Obligation). By Order 2020-4-2, the U.S. Department of Transportation established the parameters for implementation of the authority granted to the Secretary under the CARES Act, including an exemption process as described at pages 9-10 and in Appendix D of that order. This serves as notice to the public of an action taken by a Department official with regard to exemption(s) from Order 2020-4-2. No additional confirming order will be issued in this matter. Applicant: Spirit Airlines, Inc. (Spirit) 1. XX Service Level Exemption (large hub)1 Date Filed: April 27, 2020 In its April 27, 2020 request for exemption, Spirit Airlines requests that the Department approve a temporary suspension of service to the following covered points from its Service Obligation under the provisions of Order 2020- 4-2: (1) Charlotte, NC (4) Phoenix, AZ (2) Denver, CO (5) Portland, OR (3) Minneapolis/St. -
Air Travel Consumer Report
U.S. Department of Transportation Air Travel Consumer Report A Product Of The OFFICE OF AVIATION ENFORCEMENT AND PROCEEDINGS Aviation Consumer Protection Division Issued: March 2018 Flight Delays1 January 2018 Mishandled Baggage1 January 2018 Oversales1 4th. Quarter 2017 January – December 2017 Consumer Complaints2 January 2018 (Includes Disability and Discrimination Complaints) Airline Animal Incident Reports4 January 2018 Customer Service Reports to 3 the Dept. of Homeland Security January 2018 1 Data collected by the Bureau of Transportation Statistics. Website: http://www.bts.gov 2 Data compiled by the Aviation Consumer Protection Division. Website: http://www.transportation.gov/airconsumer 3 Data provided by the Department of Homeland Security, Transportation Security Administration 4 Data collected by the Aviation Consumer Protection Division 2 TABLE OF CONTENTS Section Section Page Page Flight Delays (continued) Introduction Table 11 26 2 List of Regularly Scheduled Flights with Tarmac Flight Delays Delays Over 3 Hours, By Carrier Explanation 3 Table 11A 27 Table 1 4 List of Regularly Scheduled International Flights with Overall Percentage of Reported Flight Tarmac Delays Over 4 Hours, By Carrier Operations Arriving On Time, by Carrier Table 12 28 Table 1A 5 Number and Percentage of Regularly Scheduled Flights Overall Percentage of Reported Flight With Tarmac Delays of 2 Hours or More, By Carrier Operations Arriving On Time and Carrier Rank, Footnotes 29 by Month, Quarter, and Data Base to Date Appendix 30 Table 2 6 Number of Reported Flight Arrivals and Percentage Mishandled Baggage Arriving On Time, by Carrier and Airport Consumer Complaints Table 3 9 Explanation 31 Percentage of All Carriers' Reported Flight Operations Ranking— January 2018 32 Arriving On Time, by Airport and Time of Day Table 4 11 Oversales Percentage of All Carriers' Reported Flight Operations Explanation 33 Departing On Time, by Airport and Time of Day Ranking — 4th. -
Air Travel Consumer Report
1 Air Travel Consumer Report A Product Of The OFFICE OF AVIATION ENFORCEMENT AND PROCEEDINGS Aviation Consumer Protection Division Issued: February 2019 Flight Delays1 December 2018 Mishandled Baggage, Wheelchairs and Scooters1 December 2018 January – November 2018 Oversales1 4th. Quarter 2018 January - December 2018 Consumer Complaints2 December 2018 (Includes Disability and January - December 2018 Discrimination Complaints) Airline Animal Incident Reports4 December 2018 January - December 2018 Customer Service Reports to the Dept. of Homeland Security3 December 2018 1 Data collected by the Bureau of Transportation Statistics. Website: http://www.bts.gov 2 Data compiled by the Aviation Consumer Protection Division. Website: http://www.transportation.gov/airconsumer 3 Data provided by the Department of Homeland Security, Transportation Security Administration 4 Data collected by the Aviation Consumer Protection Division 2 TABLE OF CONTENTS Section Section Page Page Flight Delays (continued) Introduction Table 8 31 3 List of Regularly Scheduled Domestic Flights with Tarmac Flight Delays Delays Over 3 Hours, By Marketing/Operating Carrier Explanation 4 Table 8A 32 Branded Codeshare Partners 5 List of Regularly Scheduled International Flights with Table 1 6 Tarmac Delays Over 4 Hours, By Marketing/Operating Carrier Overall Percentage of Reported Flight Appendix 33 Operations Arriving On-Time, by Marketing Carrier Mishandled Baggage Table 1A 7 Explanation 34 Overall Percentage of Reported Flight December 4-31—New Method by Operating Carrier -
NACC Contact List July 2015 Update
ID POC Name POC Email Office Cell Filer Other Comments ABS Jets (Czech Republic) ABS Michal Pazourek (Chf Disp) [email protected] +420 220 111 388 + 420 602 205 (LKPRABPX & LKPRABY) [email protected] 852 ABX Air ABX Alain Terzakis [email protected] 937-366-2464 937-655-0703 (800) 736-3973 x62450 KILNABXD Ron Spanbauer [email protected] 937-366-2435 (937) 366-2450 24hr. AeroMexico AMX Raul Aguirre (FPF) [email protected] 011 (5255) 9132-5500 (281) 233-3406 Files thru HP/EDS Air Berlin BER Recep Bayindir [email protected] 49-30-3434-3705 EDDTBERA [email protected] AirBridgeCargo Airlines ABW Dmitry Levushkin [email protected] Chief Flight Dispatcher 7 8422 590370 Also see Volga-Dnepr Airlines Volga-Dnepr Airlines 7 8422 590067 (VDA) Air Canada ACA Richard Steele (Mgr Flt Supt) [email protected] 905 861 7572 647 328-3895 905 861 7528 CYYZACAW thru LIDO Rod Stone [email protected] 905 861 7570 Air China CCA Weston Li (Mgr. American Ops) [email protected] 604-233-1682 778-883-3315 Zhang Yuenian [email protected] Air Europa AEA Bernardo Salleras [email protected] Flight Ops [email protected] 34 971 178 281 (Ops Mgr) Air France AFR Thierry Vuillaume Thierry Vuillaume <[email protected]> +33 (0)1 41 56 78 65 LFPGAFRN Air India AIC Puneet Kataria [email protected] 718-632-0125 917-9811807 + 91-22-66858028 KJFKAICO [email protected] 718-632-0162direct Use SABRE for flights Files thru HP/EDS arriving/departing USA Air New Zealand