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Transport for NSW Asset Management Framework Page 2 of 54 Transport for NSW Transport for NSW: Asset Management Framework (Submitted as the Transport Cluster Strategic Asset and Services Plan) February 2021 (Final v3.0) Transport for NSW Document history and approval Document history Title: Asset Management Framework (submitted as the Transport Strategic Asset and Services Plan) Document Number: A9117267 Author: Andrew Cooper Issue Date Revision description 1.0 May 2020 First version adopted by Executive Committee 2.0 Draft October 2020 Draft version for submission to Treasury 3.0 draft December 2020 Tidy and style conformance. Minor management edit and copy editing done 3.0 Final February 2021 Final version for submission to Treasury Document approval Endorsed by: Name Signature Date Deputy Secretary Safety, Tara McCarthy 10/02/2021 Environment and Regulation Approved by: Name Signature Date Secretary Rodd Staples 12.02.2021 Copyright: Transport for NSW (2021). 231 Elizabeth Street, Sydney, NSW, 2000. Transport for NSW Asset Management Framework Page 2 of 54 Transport for NSW Table of contents 1. Introduction ..................................................................................................... 5 1.1 Purpose and Scope ............................................................................ 5 1.2 Using this document ........................................................................... 6 2. Asset Management Framework ..................................................................... 8 2.1 Customers & Stakeholders ................................................................. 9 2.2 Organisational Context ..................................................................... 10 2.3 Alignment .......................................................................................... 11 2.4 Alignment with other Frameworks and Business Systems ............... 12 2.5 Legal context ..................................................................................... 13 2.6 TfNSW’s Asset Management Policy (the Why) ................................ 14 2.7 Asset Management Standards (the What) ....................................... 15 2.8 Management System and Procedures (the How) ............................. 15 2.9 Operationalisation ............................................................................. 15 3. Outcomes, Objectives, Indicators and Targets .......................................... 16 4. Our Assets ..................................................................................................... 18 5. Transport for NSW Asset Management System ........................................ 20 5.1 AMF Principles .................................................................................. 20 5.2 Asset investment decision-making ................................................... 20 5.3 Asset and services planning (including SASP and ASP) ................. 22 5.4 Creation and acquisition of assets .................................................... 24 5.5 Operations and maintenance ............................................................ 24 5.6 Support ............................................................................................. 25 5.7 Asset assurance and reporting ......................................................... 25 5.8 Leadership and direction .................................................................. 26 5.9 Governance ...................................................................................... 27 5.10 Configuration Management .............................................................. 29 5.11 Design and Change authority ........................................................... 30 5.12 Standards Management ................................................................... 30 5.13 Risk Management ............................................................................. 30 6. Accountabilities and Responsibilities ........................................................ 32 6.1 Roles and accountabilities ................................................................ 32 6.2 RACI ................................................................................................. 32 6.3 Competency ...................................................................................... 33 7. Asset Management Improvement Strategies ............................................. 34 7.1 Asset Information Strategy ............................................................... 34 7.2 Asset Information System ................................................................. 35 7.3 Management of Change ................................................................... 37 7.4 Asset Management Maturity Assessment ........................................ 37 Transport for NSW Asset Management Framework Page 3 of 54 Transport for NSW 8. Asset Management Continuous Improvement ........................................... 38 8.1 Performance evaluation and improvement ....................................... 38 8.2 Transport Asset Management Framework review ............................ 39 9. Document control and labelling .................................................................. 40 10. Appendix 1: Divisional Accountabilities ..................................................... 41 10.1 Transport Divisional Asset Management Accountabilities ................ 44 11. Appendix 2: TfNSW transition plan artefacts and milestones ................. 46 12. Appendix 3: TfNSW primary outcomes, asset management objectives and outcomes/indicators .............................................................................. 50 13. Glossary ......................................................................................................... 52 14. Reference documents ................................................................................... 53 15. Feedback ........................................................................................................ 54 Transport for NSW Asset Management Framework Page 4 of 54 Transport for NSW 1. Introduction Asset management as a function is a series of coordinated activities that balance cost, risk and performance in the pursuit of organisational objectives to meet customer and community outcomes. Organisational objectives are agreed with NSW Treasury as State outcomes for which Transport must develop outcome-focused plans that provide a clear roadmap to deliver results. In an asset intensive organisation such as Transport for NSW (TfNSW), asset management is essential for making appropriate and well-considered whole of lifecycle decisions. 1.1 Purpose and Scope The TfNSW Asset Management Framework (AMF) is how TfNSW: • Demonstrates a structured and systematic approach to asset management for the long-term sustainable management of assets and delivery of services to our customers, • Enables integration between the Asset Management Framework and other management frameworks within the organisation, • Describes the alignment between the organisational objectives and asset management objectives • Highlights the important connection between asset management, investment, and business decisions, • Aligns with corporate and state government planning, • Outlines our key systems, governance, processes, and planned improvements that advance asset management maturity, • Provides a foundational document that our divisions and agencies can align to while developing their asset management documents. This document is intended to fulfil the Asset Management Framework (AMF) and Strategic Asset Management Plan (SAMP) requirements of TPP19-07 Asset Management Policy for the NSW Public Sector. Transport for NSW Asset Management Framework Page 5 of 54 Transport for NSW Figure 1: ...... Key TfNSW Asset Management documents Figure 1 shows the relationship between this document, the Treasury Asset Management policy, the divisional strategic asset and services plans, divisional asset and services plans and the TfNSW Attestation to Treasury and Infrastructure NSW. 1.2 Using this document Who is this document for? This document describes how asset management is coordinated across Transport, and has been designed to assist: • Transport integrating and improving its approach to Asset Management to implement the corporate objectives to deliver better outcomes for the customers and community of NSW. • Transport executives, staff and service providers who manage assets or deliver services internally or to our customers, • Those accountable for financial management or who are involved in implementing the NSW Treasury Asset Management Policy, • People who provide support services within Transport, • Staff who plan for the future assets and services, • People who procure or construct Transport assets and services. What does this document do? • It provides a high level guide for how Transport manages implementation of the asset management policy consistently across its operations, • Explains the Transport asset management framework architecture and elements, • Outlines the structure, scope and elements of the TfNSW asset management system, Transport for NSW Asset Management Framework Page 6 of 54 Transport for NSW • Describes how TfNSW asset management objectives are aligned to and consistent with our organisational objectives, • Provides a framework for alignment and consistency of divisional and service provider objectives. • To set the framework to assist TfNSW to improve its financial sustainability and deliver improved customer outcomes. What is not in this document? • This document does not include
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